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 Back to 2006 Press Releases
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Gartner Says Worldwide IT Operations Management Software Market Increased 13 Percent in 2005 |
STAMFORD, Conn., June 12, 2006 - Worldwide IT operations management (ITOM) total software revenue totaled $9.9 billion in 2005, a 12.6 percent increase from 2004 revenue, according to Gartner, Inc.
"A consistent level of consolidation continues to transform the IT operations management market," said Ruggero Contu, senior research analyst at Gartner. "Mergers and acquisitions continued in 2005 as large vendors acquired smaller firms, and more-established vendors were acquired by market leaders. In addition to the large vendors that play across several enterprise management subcategories, many new vendors are entering the market with 'best of breed' point products targeted at specific subcategories within enterprise management."
In 2005, the top five vendors accounted for 60 percent of the total worldwide ITOM market (see Table 1). U.S.-based vendors generated more than 95 percent of worldwide sales. IBM maintained the top position with 24.2 of the market. Computer Associates and BMC followed with 13.3 percent and 12 percent market share, respectively. Hewlett-Packard recorded the largest growth in 2005 with 25.7 percent.
Table 1
Worldwide 2005 Vendor Revenue Estimates for ITOM Software, Based on Total Software Revenue (Millions of Dollars)
| Company |
2005 |
2005 Market Share (%) |
2004 |
2004 Market Share (%) |
2004-2005 Growth (%) |
| IBM |
2,398.1 |
24.2 |
2,182.0 |
24.8 |
9.9 |
| Computer Associates |
1,318.4 |
13.3 |
1,194.5 |
13.6 |
10.4 |
| BMC |
1,188.4 |
12.0 |
1,164.4 |
13.2 |
2.1 |
| Hewlett-Packard |
724.9 |
7.3 |
576.8 |
6.6 |
25.7 |
| Quest Software |
384.1 |
3.9 |
323.6 |
3.7 |
18.7 |
| Other Vendors |
3,893.1 |
39.3 |
3,359.7 |
38.2 |
15.9 |
| Total |
9,907.1 |
100.0 |
8,801.0 |
100.0 |
12.6 |
Source: Gartner Dataquest (June 2006)
Gartner Dataquest's Software research group has traditionally measured market share in terms of new license revenue. However, because of the emergence and increasing popularity of open-source software and buyer consumption models, such as hosted and subscription offerings, Gartner has moved to measure market share in terms of total software revenue, which includes revenue generated from new license, updates, subscriptions and hosting, technical support and maintenance. Professional services and hardware revenue are not included in total software revenue.
Configuration management was the fastest growing segment in 2005, increasing 27 percent over 2004 revenue. This growth was driven primarily by regulatory compliance and IT change management requirements. Availability and performance was the largest market segment in 2005 with 24.9 percent market share.
IT operations organizations are placing an investment priority on the types of availability and performance monitoring tools that can help them integrate end-to-end IT service quality results, such as event management, end-to-end application transaction measurement, service-level agreement (SLA) monitoring and reporting, and business service management.
"The worldwide ITOM market is poised for sustained growth through 2010," said Mr. Ruggero. "As IT departments struggle to cut costs and improve operational efficiencies, steady market growth will occur during the next five years as investments in IT operations management software arise from the need to reduce complexity and provide better management of IT infrastructure."
The ITOM market is intended to represent all the tools needed to manage the provisioning, capacity, performance and availability of the computing, networking and application environment. The ITOM market is segmented into the following areas: application management, asset management, availability and performance, configuration management, database management, IT service desk and help desk, job scheduling, network management and other IT operations management (output management).
Additional information is available in the Gartner report "Market Share: IT Operations Management Software, Worldwide, 2005." The report provides market share results for the IT operations management software market in nine sub-segments and six worldwide regions. The report is available on the Gartner Web site here.
CONTACT:
Christy Pettey
Gartner
(408) 468-8312
christy.pettey@gartner.com
Laurence Goasduff
Gartner
+44 1784 267 195
laurence.goasduff@gartner.com
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About Gartner:
Gartner, Inc. (NYSE: IT) delivers the technology-related insight necessary for its clients to make the right decisions, every day. Gartner serves 10,000 organizations, including chief information officers and other senior IT executives in corporations and government agencies, as well as technology companies and the investment community. The Company consists of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 3,700 associates, including 1,200 research analysts and consultants in 75 countries worldwide. For more information, visit www.gartner.com.
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