Agenda
Our Gartner experts, who are at the top of their fields, helped attendees address their most critical challenges. These key topics kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them. Be sure to check back for our 2024 agenda.
This track explores trends in hybrid work, solutions to talent shortages, skill building and career pathing, and the evolution of organizational models, leadership and management for a digital, postpandemic world.
Enterprise application leaders must deliver a portfolio of applications that improve business outcomes. Learn how to manage applications as products, maintain application roadmaps, leverage business technologists to improve delivery and modernize application portfolios.
This track highlights emerging themes and key insights on implementing modern software engineering approaches and the platforms that support them.
This track examines the emerging themes, tried and tested approaches and key insights needed to optimize your organization’s use of integration, automation and data.
Tuesday, 13 June, 2023 / 09:30 AM - 10:15 AM JST
Jason Wong, Distinguished VP Analyst, Gartner
Danny Brian, Distinguished VP Analyst, Gartner
Whether we’re building custom solutions, buying off-the-shelf applications, or borrowing from open source, one thing is certain: Yesterday’s platforms are today’s legacy, and today’s best practices become tomorrow’s antipatterns.
As technologists, we have all moved up the ladder in our processes and methodologies. So what does “build versus buy” look like in 2023, and how will it look in the future? Join us to find out!
Tuesday, 13 June, 2023 / 12:30 PM - 01:00 PM JST
Dave Aron, Distinguished VP Analyst, Gartner
The digital-era challenges industrial-era mindsets about change (from risk to opportunity), organizational structure (from hierarchical to flattened/fluid/matrixed), performance management (from stack ranking to 360 feedback), culture (for heroes to collaborators) and more. This session discusses how CIOs can advance the executive mindset to accelerate the realization of growth and value from digital investments.
Tuesday, 13 June, 2023 / 02:00 PM - 02:30 PM JST
Jason Wong, Distinguished VP Analyst, Gartner
As software eats the world, software engineering teams play a critical role in creating new business value. IT and software engineering leaders can use this strategic roadmap to transform your software engineering organization to become more resilient, adaptable, and efficient in delivering business-changing digital products.
Tuesday, 13 June, 2023 / 05:00 PM - 05:30 PM JST
Kentaro Shikanai, Sr Director Analyst, Gartner
To realize consistent customer journey with digital technologies is required in every industry or company size. This presentation will explain the benefits to align with technology service providers when you launch new products and services.
Wednesday, 14 June, 2023 / 11:05 AM - 11:35 AM JST
Dave Aron, Distinguished VP Analyst, Gartner
Leaders must continually simplify their enterprises to achieve sustained profitable growth and managed risk. This requires them to negotiate functional, economic and political challenges. This session features five top strategies for simplification from highly experienced executives.
Wednesday, 14 June, 2023 / 01:35 PM - 03:05 PM JST
Hiroko Aoyama, Director Analyst, Gartner
Yurika Nagashima, Managing Vice President, Gartner
Bringing your idea into new products or new services/businesses, not only the corporate culture and team members' capabilities but also the actions of the IT leaders are important to realize the vision.
In this workshop, participants will experience Day 0 (Day Zero) of innovation through several works. Based on this experience, you will be inspired to create “new opportunities" and act as influencers to start a wave of innovation in your own organizations tomorrow.
Wednesday, 14 June, 2023 / 04:40 PM - 05:10 PM JST
Dave Aron, Distinguished VP Analyst, Gartner
Digital dragons and giants are continually evolving in multiple directions. Executive leaders considering partnering with or defending against them should incorporate the digital dragons radar results, based on their public announcements, into their strategic planning.
Tuesday, 13 June, 2023 / 02:00 PM - 02:30 PM JST
Koji Motoyoshi, VP Analyst, Gartner
ERP projects are similar to significant life events that occur once or twice in a lifetime. Only a limited number of IT professionals in enterprises have experienced them several times. In this session, the expert introduces the general process of creating an RFP for packaged applications selection and explains the critical points specific to ERP.
Tuesday, 13 June, 2023 / 02:00 PM - 02:30 PM JST
Kensuke Kawabe, Sr Director Analyst, Gartner
There are now a variety of experiences between your organization and your customers that can be detected and addressed through digital technologies and channels. In order to help your business grow further, you (application leaders) must take advantage of such potential experiences. This session will discuss how to do so and what to keep in mind.
Tuesday, 13 June, 2023 / 02:00 PM - 02:45 PM JST
Tsuyoshi Ebina, VP Analyst, Gartner
Against inflation mainly in Europe and the U.S., and a weakening yen, software and cloud services from overseas vendors used by Japanese enterprises have seen a series of price hikes.
While some price hikes are unavoidable, "piggyback" price hikes should not be accepted. Since prices and exchange rates fluctuate, negotiations are necessary to ensure that buyers do not miss out on future benefits.
This session will explore negotiation techniques to keep procurement prices fair at all times.
Tuesday, 13 June, 2023 / 03:05 PM - 04:05 PM JST
Akimasa Nakao, Sr Principal Analyst, Gartner
As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide indispensable insight to enable smarter decisions and stronger performance on your organization's upcoming SAP negotiations.
Tuesday, 13 June, 2023 / 03:20 PM - 04:05 PM JST
Kensuke Kawabe, Sr Director Analyst, Gartner
As CX initiatives continue to grow in complexity and require the involvement of multiple departments, expectations for IT are increasingly becoming particularly high. Therefore, we continuously provide recommendations on how IT leaders should support CX initiatives. In this session, we will answer questions and suggestions to participants who are experiencing challenges with their CX efforts.
Tuesday, 13 June, 2023 / 05:00 PM - 05:30 PM JST
Adrian Leow, VP Analyst, Gartner
This session will clarify the unique attributes and value of Web3, NFTs, blockchain, what the top use cases are, and how blockchain, Web3 and the Metaverse relate to each. We will also examine risks, opportunities, and past failures and successes.
Tuesday, 13 June, 2023 / 05:00 PM - 05:45 PM JST
Koji Motoyoshi, VP Analyst, Gartner
ERP projects are similar to significant life events that occur once or twice in a lifetime. Only a limited number of IT professionals in enterprises have experienced them several times. In this session, experts will answer questions from participants facing various challenges in the ERP RFP process.
Wednesday, 14 June, 2023 / 01:40 PM - 02:40 PM JST
Ryuichi Tsuchiya, Sr Director Analyst, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Wednesday, 14 June, 2023 / 02:25 PM - 02:55 PM JST
Kensuke Kawabe, Sr Director Analyst, Gartner
What is a customer technology platform? What customer problems does it address and help to solve? Why do you need to use enterprise architectural approaches to create one? This session will attempt to answer these questions.
Wednesday, 14 June, 2023 / 03:55 PM - 04:25 PM JST
Tsuyoshi Ebina, VP Analyst, Gartner
Geopolitical risks, such as fluctuations in exchange rates and prices, the secrecy of intellectual property and information by countries, and restrictions on the movement of people, have a significant impact on software and cloud contract prices, data protection provisions, and professional services. This session explores ways to address these impacts.
Tuesday, 13 June, 2023 / 12:30 PM - 01:00 PM JST
Kimihiko Iijima, Sr Director Analyst, Gartner
When used appropriately, low-code application platforms improve development time and enable citizen developers, but without the right governance, they can be a costly failure. This session will provide adoption of best practices to avoid pitfalls and fully realize benefits.
Tuesday, 13 June, 2023 / 03:30 PM - 04:00 PM JST
Danny Brian, Distinguished VP Analyst, Gartner
Paul Vincent, Sr Director Analyst, Gartner
Low code application platforms (LCAPs) aim to provide companies with rapid development tools to deliver business outcomes rapidly. To be successful, these platforms must cater to both professional developers and citizen developers. This crossfire session helps you evaluate use cases and adoption considerations for LCAPs in the enterprise as it relates to software delivery, governance, security and operations.
Tuesday, 13 June, 2023 / 05:00 PM - 05:45 PM JST
Harutoshi Katayama, Sr Director Analyst, Gartner
Takeshi Wada, General Manager / Senior Engineer DX Promotion Department System Platform Development Division ICT Center Information Innovation Operations, Dai Nippon Printing Co.,Ltd.,
In the deployment of agile transformation, how to change the organizational structure and the mindset of personnel is a big issue. DNP's agile promotion leader, who will be on stage for the case study session, will join the discussion among the participants to deepen their understanding of how to tackle the issues given below.
Wednesday, 14 June, 2023 / 11:05 AM - 11:35 AM JST
Hideaki Horiuchi, Managing Vice President, Gartner
Gartner publishes a number of future predictions each year. In this session, we will review historical predicts to explain how you can use one for your own planning, as well as introduce the latest predicts and recommendations.
Wednesday, 14 June, 2023 / 11:05 AM - 11:35 AM JST
Harutoshi Katayama, Sr Director Analyst, Gartner
Many companies in Japan are beginning to adopt agile development, but in many cases, there is not enough understanding of what agile is and what are the key points for successful agile projects. In this session, we will advise companies that are about to adopt agile development into their organizations on what they need to know about agile at a minimum.
Wednesday, 14 June, 2023 / 02:25 PM - 02:55 PM JST
Adrian Leow, VP Analyst, Gartner
Through 2027, low-code-enabled markets will face dramatic changes as they evolve through three distinct phases and products and services become key enablers of business composition. Software engineering leaders must adapt to position themselves for evolving technology, market and product/service paradigms.
Wednesday, 14 June, 2023 / 02:25 PM - 03:10 PM JST
Harutoshi Katayama, Sr Director Analyst, Gartner
Many companies in Japan want to promote in-house software development. However, there are many companies that have faced the issue that they do not have sufficient manpower in their IT departments. In this roundtable, analysts and participants will discuss how to tackle this problem of IT department manpower shortages and explore solutions.
Wednesday, 14 June, 2023 / 03:50 PM - 04:35 PM JST
Kimihiko Iijima, Sr Director Analyst, Gartner
Eiji Hisamoto, Hoshino Resort Inc. Group Director, Information Systems Group,
Yu Manabe, Hoshino Resort Inc. Group of Information System,
Transformation to maximize business value demands a fusion team (executives, business units and IT departments) to determine a design of operation from the essence of the business and to share/propagate and translate it correctly into delivery across a variety of roles. In this roundtable, we will introduce the elements to quickly materialize management ideas, based on the content of the Hoshino Resorts case study session.
Wednesday, 14 June, 2023 / 03:55 PM - 04:25 PM JST
Jason Wong, Distinguished VP Analyst, Gartner
Superapps is a Gartner 2023 top strategic technology trend because its reach is becoming global and its impact is not just on consumers but also on workforces. Learn why superapps will become an essential part of digital experiences, what the technologies are behind them, and how you can deliver your own superapps and particpate in other superapp ecosystems.
Tuesday, 13 June, 2023 / 12:30 PM - 01:00 PM JST
Paul Vincent, Sr Director Analyst, Gartner
In this session, application architects, leaders, and buyers will learn how:
- - Business-IT continuum redefines the models of application engineering for greater business empowerment
- - The modularity of composable architecture transforms applications into digital platforms to power new business innovation
- - Leading edge platform innovation adds new dimensions to cloud-native experience
- - Event-native thinking delivers more agile, efficient, and scalable application experiences
Tuesday, 13 June, 2023 / 05:00 PM - 05:30 PM JST
Kevin Matheny, VP Analyst, Gartner
APIs are everywhere, but API management is not. Without API management, organizations risk improper usage, internal DOS attacks and inconsistent implementations. This session explains the key reasons why organizations choose to implement API management and provides guidance on the critical steps for implementation before launching API management into production.
Wednesday, 14 June, 2023 / 02:25 PM - 02:55 PM JST
Paul Vincent, Sr Director Analyst, Gartner
Composability turns applications from packaged solutions to innovation platforms. It promises business modern agility, resilience, adaptability and growth. Composable mindset guides IT leaders to investments that build confidence facing future disruptions. In this presentation, learn the business drivers, the best practices , the early steps forward, and the key milestones on the roadmap to attain agility of the digital-native business.
Wednesday, 14 June, 2023 / 03:55 PM - 04:25 PM JST
Kevin Matheny, VP Analyst, Gartner
Microservices architecture is becoming commonplace, but many organizations struggle with finding the "right size" for services and microservices. The answer is not some arbitrary number of lines of code, nor is it "as small as possible." This session provides pragmatic guidance for determining when and why to split services apart and when to keep them together.