How do I regsister for the conference?
Please visit Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2020 registration or contact the Gartner Conferences team at 000 800 050 1058 (India toll-free).
What if I’m having trouble logging into my gartner.com account?
Resetting your credentials can be done online. Please follow the links and instructions on the login page.
Where is Gartner offering special hotel room rates?
As a conference attendee, you have exclusive access to special hotel room rates at these hotels when you book through Gartner:
Renaissance Mumbai Convention Centre Hotel
Rate per night: TBA
Please note that room rates are subject to applicable taxes and resort fees per night.
Availability at the special hotel room rate is limited, and we encourage you to make your reservation as soon as possible. The deadline to reserve a hotel room at the special rate [TBA], 2020. Discounted rates aren’t guaranteed after this date.
How do I make a hotel reservation?
You’ll need to register for the conference before you can book your hotel room. Hotel reservations can then be made by signing into your conference registration profile and selecting “Book Hotel.” You can also contact the Gartner Conferences team for assistance at 000 800 050 1058 (India toll-free).
Reservations must be made individually and only by registered attendees. Provisional reservations are not permitted. If you are attending as a team and would like to stay together, please email the Gartner Conferences team for additional information.
Please note that reservations at the special Gartner rate can’t be made directly with the hotel. Calls to the hotel will be redirected to the Gartner Conferences team.
Is a minimum night stay required?
A two-night minimum stay is required.
Are rooms available at a government rate for public-sector attendees?
Gartner offers a limited number of rooms at a per diem rate for qualified government officials and military travelers. All reservations made at the government rate are subject to review, and a valid government or military ID will be required at check-in for the hotel to reconfirm your eligibility to receive the per diem rate.
Government rate rooms are being offered at these hotel(s): TBA
If the public-sector rate is no longer available, you’ll be offered a room at the commercial rate. If you choose to book at the commercial rate, the price can’t be adjusted, regardless of your public-sector status. The rate listed in your confirmation email will be the rate you will be charged by the hotel.
I received a phone call from someone saying they can offer me a room at a lower rate or at a different hotel. Is this a scam?
Gartner Conferences will always provide notice to attendees and exhibitors when using a third-party provider, such as George P. Johnson (GPJ), as part of the conference administration. Please note: Many of our exhibitors and attendees have been contacted by an organization called Exhibitors Housing Management (EHS) that claims to be affiliated with Gartner. This is a scam and Gartner is in no way affiliated with EHS. If you have registered as an attendee or exhibitor for a Gartner conference and you receive an email from a third-party provider claiming to be contacting you on behalf of Gartner Conferences, please contact the Gartner Conferences team at 000 800 050 1058 (India toll-free) to verify the third-party provider prior to responding.
How do I get to the conference if I am at an off-site property?
Complimentary shuttle service will be provided to and from the affiliated off-site hotels.
How do I change or cancel my hotel reservation?
If you need to change or cancel your hotel reservation prior to [TBA], simply sign into your conference registration profile and select “Edit Reservation” or email the Gartner Conferences team. If you need to change or cancel your hotel reservation after this date, you’ll need to contact the hotel directly.
Who do I contact if I have additional questions?
For additional assistance, please contact the Gartner Conferences team at 000 800 050 1058 (India toll-free). You can also access a list of our global numbers here.