Gartner IT Infrastructure, Operations and Cloud Strategies Conference

12 – 13 December 2023 | Tokyo, Japan

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Accelerating Value: The Platform Revolution

Your business is demanding more value, reliability and agility from its technology investments. But a rapidly changing macroeconomic and geopolitical climate, a complex and diverse technology ecosystem and increasingly urgent talent shortages make these goals seem out of reach. Tackling these challenges requires visionary leadership that can deliver platforms capable of the scale, innovation and efficiency that will meet the demands of the world-class organizations of tomorrow.

Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 brings the world’s technology leaders together to hear top trends, find objective answers and explore topic coverage in addition to best practices. Gain the insights and guidance to create an effective pathway to the future and network with your peers.

View the 2023 Conference Pamphlet

View the 2023 Conference Agenda

Gartner IT Infrastructure, Operations & Cloud Strategies Conference delivers must-have insights, strategies and frameworks for IT infrastructure and operations (I&O) leaders.

Create an I&O vision, gauge I&O maturity and evaluate the current state of critical enablers — such as staffing expertise, capacity, the operating model and organization design — all while supporting the  ability to deliver valuable results quickly:

・Balance the need to innovate while "keeping the lights on.”

・Become an effective partner with business executives; shift from “order taker” to “trusted advisor.”

・Overcome the barriers of organizational culture, resources and talent to grow and scale your digital initiatives.

・Drive cost optimization to fund digital transformation initiatives.

Discover best practices to improve service and support agility: 

・Get the latest tools and methodologies for agile and rapid development.

・Deliver a user experience that customers and employees will embrace.

・Develop mobile apps that transform business processes and deliver exceptional user experiences.

Discover the latest insights to engage and inspire today’s workforce:

・Embrace emerging trends to enhance business value.

・Learn how to approach DevOps.

・Understand the importance of people and culture with DevOps transformation.

・Discover how to approach bimodal from a strategy perspective.

Explore how to lead the transformation within your organization:

・Understand the impact of cloud and edge services.

・Learn how cloud can integrate with your existing IT infrastructure.

・Discover the latest cloud computing technologies and trends that will enable digital business.

Provide the foundation that drives digital transformation:

・Benchmark your strategy and learn from experts and peers on how to design and create a reliable, secure infrastructure and operations.

・Dive into greater technical depth in the areas of architecture and design. 

・Explore trends and insight into how to adopt CX practices that empower the anywhere business.

Be a catalyst for business-led IT sourcing: 

・Focus on business outcomes through digitally enabaled processes and tools.

・Explore how to provide value by leveraging data.

・Rise to the IT sourcing challenges of the digital age.

Network with experts and peers

At Gartner IT Infrastructure, Operations & Cloud Strategies Conference, attendees have the opportunity to connect with Gartner experts and industry-leading I&O leaders. Meet one-on-one with Gartner experts for tailored advice to help you achieve your mission-critical priorities.

Build new relationships, broaden your perspectives and uncover ways to solve problems alongside your peers.  When you engage with like-minded peers, you’ll find opportunities to share your ideas and experiences. 

Highlights

  • Roundtable sessions.* Join your I&O peers from leading organizations and various industries to discuss relevant topics inspired by the latest research in these small-group sessions, moderated by a Gartner expert. 
  • End-user case studies. Detailed and documented case studies, by Gartner invitation, reveal lessons from your peers during their own organization’s implementations.
  • Peer conversations. Join peer-to-peer discussions organically throughout the conference. With many attendees, you can discover how others are tackling the challenges you face every day. 

*Preregistration is required. These sessions are available to end-users only; space is limited.

Prioritize what to accelerate, unlock resources for digital investments, make meaningful cultural changes and so much more. No matter where you are on your digital business acceleration journey, we’re here to help you get to your destination faster — with confidence.

Lean back and listen

Expect the best speakers, brightest minds and the latest big ideas. These sessions provide the inspiration and actionable insight to transform your mission-critical priorities into business results.

Highlights 

  • Guest speakers. Hear firsthand experience from guest keynote speakers and guest speakers from companies. 
  • Gartner Magic Quadrant™ sessions. Explore the Gartner Magic Quadrant™ methodology to get a snapshot of the solution landscape, driven by our research. 
  • Solution Provider sessions. When you’re looking to address a specific issue, these strategic roadmap presentations and user case studies provide real-world advice.

 

Lean in and engage

Facilitated by Gartner experts, these sessions challenge you to solve problems together, exchange viewpoints and get to the core of the business imperatives that drive you and your peers.

Highlights 

  • Workshops.* Small-scale and interactive, collaborate with peers by taking the most important topics and learning how to apply them to your business.
  • Contract Negotiation Clinics.* Negotiation is an art. At the conference, explore how to negotiate the best contracts for your organization, regardless of vendor size.

*Preregistration is required. These sessions are available to end users only.

Our unbiased Gartner experts help you advance your mission-critical priorities through industry-leading insights, guidance and tools. Tap their unique expertise to make faster, smarter decisions. 

Gartner one-on-one meetings.* Meet one-on-one with Gartner experts for tailored advice to help you achieve your mission-critical priorities. These popular meetings offer you the undivided attention of a Gartner expert who will listen and guide you on the matters most critical to your success.

Ask the Expert sessions.* Topic-driven sessions provide a more intimate discussion forum, featuring one Gartner expert and end-user peers posing questions.

*Preregistration is required. These sessions are available to end users only; space is limited.

Accelerating Value: The Platform Revolution

  • Transform your people, processes and technology. 
  • Innovate to meet the next challenge and opportunity.
  • Manage technical debt and modernize your operations.
  • Execute now to keep pace with your business.

Your business is demanding more value, reliability and agility from its technology investments. But a rapidly changing macroeconomic and geopolitical climate, a complex and diverse technology ecosystem and increasingly urgent talent shortages make these goals seem out of reach. Tackling these challenges requires visionary leadership that can deliver platforms capable of the scale, innovation and efficiency that will meet the demands of world-class organizations of tomorrow.

Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 brings the world’s technology leaders together to hear top trends, find objective answers and topic coverage in addition to best practices. Gain the insights and guidance to create an effective pathway to the future and network with your peers.

I&O and IT leaders are under more pressure than ever to deliver maximum value in their Infrastructure and technology investments to the business, shrouded in a rapidly evolving macroeconomic and geopolitical climate. Innovation is critical to spark the platform revolution which maximizes the value of infrastructure.

Hiroko Aoyama

Director Analyst and Conference Chair

Tracks at a Glance

Attendees have access to five tracks and eight spotlight tracks of the latest Gartner research specifically designed to help I&O leaders create an effective pathway for the future while networking with peers. Each track has a particular area of focus that helps deliver what matters most to you and your organization.
Track A

Sparking Innovation

Innovation can come in many forms, including corporate social responsibility, approach to sustainability, customer experience and employee experience (CX and EX), technology and digital capabilities. This track explores the practices, trends and technologies that will drive innovation in your business.

Track B

Accelerating Cloud Value

Cloud is at the center of most recent and emerging technological innovations, so the ability to convey the future of cloud and its strategic importance to the business has never been more crucial. Those able to demonstrate more coherent approaches to cloud innovation and modernization, governance, adoption and migration are better positioned to deliver successful business cases and more likely to accelerate business outcomes.

Track C

Engineering Platforms

Many organizations are under immense pressure to meet rapidly changing business needs. I&O leaders face a world that requires increasingly complex architecture, effective integration patterns, expanded platform capabilities, security and compliance built in, disciplined yet federated delivery practices and versatile skills.

Track D

Enhancing Operations

The anywhere business is distributed, fragmented and complex, creating management and operational nightmares. Hybrid workload operations, centralized core systems and cloud management require new approaches.

Track E

Transforming Leadership, Skills and the Organization

I&O organization leaders face unprecedented challenges in the platform revolution. Creating a vision and designing a strategy and roadmap is a critical yet complex and ongoing process.

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