Frequently asked questions

How do I register for the conference?

There are three ways to register for Gartner IT Infrastructure, Operations & Cloud Strategies Conference:

  1. Register online
  2. Register by email: Japan.Conferences@gartner.com

What methods can I use to pay?

Payment can be made by check, credit card or invoice with PO number. Gartner clients can also use Gartner conference tickets as part or full payment by contacting their account manager. Payment should be made prior to the conference or payment will be collected at conference entrance.
 

What is the cost to attend?

Please visit our Registration page for pricing information.

Gartner clients should contact their account managers for special pricing options or to use a conference ticket as an alternative form of payment.
 

What is included in the full registration price?

Registration inclusion varies across Gartner conference. Please visit our Registration page for more information.
 

What are the conference hours?

The official conference hours will be announced shortly.

Are there any speaking opportunities at the conference?

Speaking opportunities are available for conference exhibitors. If you are interested in speaking, please contact your Gartner exhibitor sales representative.


What if I am interested in exhibiting at the conference?

Please contact the Gartner Exhibitor Sales team for exhibitor opportunities.

Are there any speaking opportunities at the conference?

Opportunities to present are generally available at Gartner conferences. Please contact Japan.Conferences@gartner.com.

How do I sign up for a Gartner one-on-one meeting?

Gartner one-on-one meetings are available exclusively to paid registered full conference attendees. They are not available to exhibitors or exhibitor conference session passholders. Because of the high demand for these appointments, each attendee may reserve two 30-minute one-on-one meetings with a Gartner expert. Preregistration for one-on-one meetings and small-group sessions are available through Gartner Conference Navigator, our online agenda-building tool.


Am I guaranteed the expert of my choice in my one-on-one meeting?

All registered attendees have the exclusive opportunity to speak directly with a Gartner expert in a private, 30-minute one-on-one meeting. Due to the high demand for particular experts, speaker selection is on a strictly first-come, first-served basis.


How do I sign up for roundtables, workshops and other sessions requiring preregistration?

Interactive sessions such as roundtables, workshops nd Meetups are available exclusively to paid registered conference attendees, excluding exhibitors and exhibitor conference session passholders. Because of high demand and limited availability, we recommend that you register in advance for these unique sessions. Preregistration will be through Gartner Conference Navigator, our online agenda-building tool.


Is there a list of Gartner experts who will be available at the conference?

Yes, a Gartner experts guide will be available soon and will include a complete list of  available experts, as well as their area of expertise. Please check our speaker page!


Are there any restrictions around Gartner one-on-one meetings?

One-on-ones are not available for vendor briefings or product demonstrations with experts. The expert reserves the right to stop the meeting if this situation occurs. Clients interested in briefing experts may contact the Vendor Relations department by emailing  vendor.briefings@gartner.com to schedule a meeting following the conference.

When will I have access to documentation?

Registered attendees will be informed via email as conference documentation becomes available on Gartner Conference Navigator. This email will include step-by-step instructions to access presentations and select audio-recorded sessions.

What should I do as a first-time attendee?

  • Before you arrive, build your agenda using Gartner Conference Navigator (on your desktop or via our mobile app).

  • Make sure your profile is complete to get the best from our profile match feature. Share information about your interests and priorities to discover the sessions that are the best fit for you.

  • Be sure to register in advance for any roundtables, Gartner one-on-one meetings or workshops you’d like to attend. We also have networking breakfasts and breaks running throughout the conference to help you expand your network.

  • If you need a hand getting started, contact the Conference Concierge team for assistance. They can create an agenda based on your priorities, recommend exhibitors to connect with and even schedule your Gartner one-on-one meeting.

  • Contacts by region:
  • Join us in the Exhibit Showcase during daily receptions so you can meet with the technology leaders in the space and find the solutions you need.
     

What is the Gartner Conference Navigator app and do I need to download it?

Gartner Conference Navigator is our mobile app (available on Android and iOS) that makes it easy for you to navigate and build your personal agenda. Download from your app store, sign in with your login details and you’ll be good to go. Don’t forget to opt in to receive push notifications while with us to keep informed of the latest conference updates.
 

Is my attendance limited if I am not currently a Gartner client?

Absolutely not! As long as you have fully paid your registration fee, you have access to all conference activities, along with Gartner session documentation. If you’re interested in becoming a Gartner client, you can visit the Gartner Zone to better understand the benefits you’ll receive.
 

Are there limited seating sessions that I need to sign up for?

Yes, you will need to sign up in advance for some sessions like workshops, Meetups and roundtables. If you try to register for a session and it is listed as "full" or "closed," there is still a possibility you can attend. Once at the conference, find the room for that session and arrive there about 15 minutes prior to the session start to have your name added to the waiting list. Spaces will be allocated on a first-come, first-served basis.
 

What should I wear?

We suggest comfortable shoes — you’ll be doing a lot of walking from your hotel room to the conference space, from session to session and navigating the Exhibit Showcase. Business casual dress is what most attendees opt for, but we also recommend that you dress in layers as the conference rooms can get chilly.

Am I able to purchase a copy of the attendee list?

No. Gartner does not post or sell attendee lists. For more details, please review the registration terms and conditions.

Please be advised that in the conference industry, we often come across fraudulent service providers that claim to be able to offer attendee lists or discounted passes. Gartner has not authorized anyone to contact you on our behalf, and we encourage you to avoid these attempts by not engaging with suspicious emails or calls as they are phishing scams. If you have been contacted by such a provider, please inform Gartner at ReportPhishing@gartner.com. 

For a list of fraudulent providers that have been reported to Gartner, please click here.

When does Gartner plan to return to running conferences in person?

We are excited to welcome you back, in person, to Gartner conferences later this year.

Gartner will hold in-person conferences only in locations that meet our stringent health and safety criteria to help ensure the well-being of attendees, exhibitors, partners and our associates. These criteria include adhering to national government and health agency guidelines in countries where the vaccine is readily available to the majority of the population, in addition to taking all practical actions on-site.