Leaders must drive transformation by delivering reliable, scalable and high-velocity services while enabling AI-enhanced change, value and talent evolution.
Explore our conference sessions below, all developed with this theme in mind.
All 2026 Conference Sessions
Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026 dives deep into key topics for I&O leaders around agentic AI, resilience, leadership and more to help you address your organization's mission-critical challenges.
2026 Conference Theme
Accelerate Value. Deliver Intelligently.
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There are tens of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.
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Tuesday, December 01, 2026
02:00 PM - 02:45 PM JST
Ask the Analyst: How to Apply AI to Evolve Organization and Work
Hironori Hayashi,
Director Analyst, Gartner
Following the launch of ChatGPT four years ago, AI has evolved rapidly, and companies have been enthusiastic about adopting its technology. However, obstacles such as high levels of risk and difficulty in preventing hallucinations result in few examples that lead to the expected major changes. In this session, analysts will answer questions from participants and explore practical ways to apply AI that will lead to organizational evolution.
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02:00 PM - 02:30 PM JST
Navigating IO Automation in the Agentic AI Age
Chris Saunderson,
VP Analyst, Gartner
Heads of I&O face pressure to adopt AI agents and automation, yet must maintain operational reliability and stability. This research provides a criteria-driven method to select the right mix of deterministic workflows and agentic automation, ensuring scalable and reliable operations.
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03:45 PM - 04:15 PM JST
Mindset to Acquire for New Era: 2027
Tadaaki Mataga,
Distinguished VP Analyst, Gartner
The world is undergoing a profound transition into a new, AI-driven industrial era The evolution of AI agents is accelerating this shift, fundamentally reshaping societies and industrial structures. In this session, we will define and provide recommendation on the new mindset for 2027 that both enterprises and individuals must adopt to thrive in the era of human-AI coexistence.
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Wednesday, December 02, 2026
11:00 AM - 11:30 AM JST
Beyond 2030: Lead the New World and the AI-Driven Industrial Revolution
Tadaaki Mataga,
Distinguished VP Analyst, Gartner
The new world & the AI agent-driven industrial revolution are an irreversible transformation reshaping the global landscape. Leading enterprises are aggressively rebuilding on AI-native business foundations to dominate the next era of disruption. Organizations failing recognize the magnitude of this shift are falling behind and risking their long-term survival. This session will outline what enterprises must decisively rethink, commit to & execute to survive and lead in the age of AI.
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12:30 PM - 01:00 PM JST
From Utilization to Value: Proactive Data Foundations for GenAI Success
Tatsuya Ichishi,
VP, Team Manager, Gartner
The lack of results from GenAI and proposals from IT has ended the phase of simply distributing chat tools and tracking usage. The goal is now to deliver specialized AI applications to solve specific business challenges. We present concrete steps for IT to shed the cost center label and exceed expectations by making the IT team AI-native to boost proposals and establishing true data readiness for accuracy and safety. Learn to build a robust data supply chain, integrating infrastructure, governance and operations, and convert it into sustainable corporate competitiveness.
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03:45 PM - 04:15 PM JST
Digital Shift Awakened by Agentic AI
Takeshi Ikeda,
VP Analyst, Gartner
Autonomously acting AI agents are forming new economic spheres through innovative approaches and unlocking fresh business possibilities. This session explains what technology leaders driving innovation should focus on moving forward to avoid repeating past mistakes and continuing their challenges.
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Thursday, December 03, 2026
11:00 AM - 11:30 AM JST
Use the Digital Workplace Strategic Roadmap to Reach the Future You Want
Hironori Hayashi,
Director Analyst, Gartner
How do you make a plan for your digital workplace when so much is changing so fast? To reach your digital transformation objectives, IT has to work with business leaders on a plan flexible enough to meet your next challenges no matter what complexities or uncertainties arise. Join this session to learn about Gartner's digital workplace strategic roadmap and how it can set the direction for success.
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02:15 PM - 03:00 PM JST
Roundtable: What Should Humans Do in a Future Where AI Manages the Infrastructure?
Tatsuya Ichishi,
VP, Team Manager, Gartner
In the cloud era, infrastructure became available as a service, but humans still had to manage it. In the AI era, tasks like management, operation, and troubleshooting are increasingly handled by AI agents. So what should humans do? This session focuses on I&O, discussing the roles of leaders in the AI era through a roundtable based on participants’ situations and initiatives.
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02:15 PM - 02:45 PM JST
The Future of Observability: Human-AI Collaboration for Intelligent Operations
Chris Saunderson,
VP Analyst, Gartner
The next frontier in observability is the partnership between humans and AI. This session examines how agentic AI augments human expertise, enabling teams to focus on strategic innovation while AI handles high-velocity, reliable operations. Discover best practices for integrating AI into your observability stack, change management strategies and lead with data-driven intelligence for resilient outcomes.
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