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2019 topic highlights

Our Gartner experts, who are at the top of their fields, helped attendees address their most critical challenges. These key topics kick-started conversations around priorities and initiatives so that attendees could tackle what was most important to them.

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Business Intelligence and Advanced Analytics
The rate of technology change is accelerating. Explore how to move to a culture of self-service business analytics in a world of big data, with machine learning techniques, natural language interfaces and a focus on data storytelling.

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Emerging and Disruptive Technologies
Dive into blockchain, the Internet of Things, artificial intelligence and robotic process automation to truly transform your organization.

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Customer and User Experience
Customers are more empowered than ever before. With customer experience (CX) management at the top of most CEOs’ agendas, discover how to create a superior CX that serves as a sustainable differentiator.

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Leadership, People and Culture
Learn how to differentiate cultural characteristics from operating model constructs, and recruit and retain the talent needed to succeed.

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Digital Business Transformation
Discover the steps needed to achieve digital transformation for your organization, and understand how to align the physical and digital worlds for employees, partners and customers.

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Security, Risk and Compliance
Explore the risks brought by the digital revolution and how to adapt your IT security requirements to encompass digital and cyber-physical needs.

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