Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
This breakout session will give participants a better understanding of what the main challenges to modernisation are and how to approach resolving them. We will discuss why the legacy methods of point solutions and having multiple control planes is no longer effective and why integration and rationalization are key to this transformation. This knowledge is what we have seen work to help organisations “stay ready so they don’t have to get ready” and take a more proactive approach to dealing with Cyber Security, Operations Management, and Risk Management issues.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Amir Hameed, VICE PRESIDENT, GLOBAL SOLUTIONS ENGINEE, RingCentral
This session will explore case study deployments from two of our current customers as well as show how CIOs can seize the moment and achieve superhero status within their organizations. It will also look at what's next on the horizon for the future of communications and collaboration, and share lessons learned in overcoming challenges and tough decisions to drive for a best-in-class hybrid experience.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Learn how to prepare your leaders, teams, and other stakeholders for the next evolution of hybrid cloud which will be more than having siloed data and applications in public and private clouds. Core, edge, and public clouds will all likely play some role in your infrastructure and become more interconnected, so what are the best practice considerations in deciding where to run apps? This session will cover frameworks and real-world examples to evaluate and understand each one, and the holistic approach in deciding where to use them.
Tuesday, 13 September, 2022 / 10:15 AM - 11:00 AM AEST
Jason Wong, Distinguished VP Analyst, Gartner
Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and IT leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.
Tuesday, 13 September, 2022 / 10:15 AM - 11:00 AM AEST
Jeff Casey, Sr Director Analyst, Gartner
Addressing changing customer needs and implementing new digital interaction channels is at the center of financial services transformation. Digital banking platforms are providing the capabilities that enable banks to orchestrate product and service delivery within a seamless, consistent experience by combining front-end development tools, common platform services and back-end business services. In this sessions, attendees will discuss the most common digital banking platform use cases and the building blocks required for success.
Tuesday, 13 September, 2022 / 02:15 PM - 02:45 PM AEST
Jason Wong, Distinguished VP Analyst, Gartner
As software eats the world, software engineering teams play a critical role in creating new business value. CIOs can use this strategic roadmap to transform your software engineering organization to become more resilient, adaptable and efficient in delivering business-changing digital products.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Terry Roach, CEO, Capsifi
By attending this session, you will learn how Business Value Engineering helps align stakeholders and delivers the basis for successful change efforts. Business Value Engineering involves understanding how stakeholders perceive value before using that insight to shape the vision for future state offerings and then optimizing the steps needed to get there.
Tuesday, 13 September, 2022 / 04:15 PM - 04:45 PM AEST
Marcus Blosch, VP Analyst, Gartner
Bridging the gap between business and IT to build a resilient enterprise with composable applications starts with business architecture. By using business architecture, fusion teams can focus on building adaptive applications that target changing business outcomes. We’ll address three key issues: What is composability, Why is business architecture essential to composability, and how do you use business architecture to design for composability.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Zoom is the simple and reliable communications platform of choice, offering organizations of all types the ability to connect with their employees and customers across a range of industries. But Zoom has also grown to help teams connect, ideate, and innovate with Zoom Phone, Zoom Chat, and Zoom Whiteboard, reach audiences at scale through Zoom Events, interact with customers through multiple channels with Zoom Contact Center, and embed into workflows through Zoom Developer Platform. Zoom takes you from asynchronous to real-time, from presenting 1:1 to thousands. Come meet the new Zoom.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Manjunath Bhat, VP Analyst, Gartner
CIOs are looking for new practices for their development organizations to mitigate the risk to the business and deliver at a high level of business impact. The digital immunity concept provides a roadmap for creating reliable and resilient systems that exceed customer expectations. This talk covers:
• What is the vision for digital immunity?
• What are the key elements of digital immunity?
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
To defend against attacks and protect critical data, enterprise organisations need a paradigm shift for complex risk and technology issues. CIOs have distributed enterprise assets to see and control, but most of them can't capture how many endpoints they have, what apps run on them, or whether they have the right controls across them. Erik Gaston will discuss the convergence of real-time decisions and remediation using one source of truth, unified controls and a common taxonomy. He will also discuss the need for new generation of security and operational solutions and new frameworks for them.
Monday, 12 September, 2022 / 11:00 AM - 11:45 AM AEST
Michael Warrilow, VP Analyst, Gartner
2022 has been a tumultuous year for your on-premises computing infrastructure. Attend this session to hear from Michael Warrilow about preparing for 2023 and beyond.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Michael Warrilow, VP Analyst, Gartner
Your cloud strategy must be a living document. But is it? I&O leaders find it difficult to maximize the value of cloud innovation but avoid cloud risks. What’s needed is an evergreen business-driven strategy coupled with pragmatic operational plans. By doing so, your organization can harness the opportunity of cloud across all its forms — in 2023 and beyond.
Tuesday, 13 September, 2022 / 04:15 PM - 04:45 PM AEST
Autumn Stanish, Principal Analyst, Gartner
Organizations need to address their sustainability goals. I&O Leaders can contribute to achieving these sustainability goals through the adoption of cloud technology. The session will help I&O leaders identify the main topics and questions to ask their cloud providers in order to achieve their environmental sustainability goals.
Wednesday, 14 September, 2022 / 10:00 AM - 10:20 AM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Grid edge disruptions from climate to distributed renewables are challenging the energy business model. A digital grid can deliver operational resilience and create new products. This Hype Cycle provides energy and utility CIOs with insights on technologies to enable digital grid transformation.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
Michael Warrilow, VP Analyst, Gartner
In order to accelerate digital innovation, technology teams must go beyond cloud centers of competence. They must sponsor a cloud center of excellence that empowers and enables the business, a transformative approach to infrastructure and operations, and an emphasis on agility throughout the rest of the I&T operating model.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Organisations are increasingly navigating forces that are out of their control — geopolitical instability, security threats, supply chain disruptions and the climate crisis to name a few. CIOs can help their companies take charge, drive business reinvention and deliver value with an integrated technology strategy that leverages an open but secure infrastructure, leading AI and intelligent automation. Learn how Australia's leading companies partnered with IBM to co-create innovative solutions to their challenges while advancing sustainability as a business imperative.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Amidst global economic turbulence, the cost of sticking with dated, inflexible communications tools is becoming clear.
Don’t wait to find out your cost of doing nothing. Learn how IT heroes have unlocked agility, value, and competitive advantage by moving to a modern cloud communications platform for every employee and customer experience.
Plus, leave with your own action plan to bring CX and EX together and be the technology hero.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Mike de Hennin, Director- Public Sector, Salesforce
Aiding the wellbeing of vulnerable people is a focus at all levels of Australian Government. At the Federal level, Australia will look to follow NZ’s example and put wellbeing at the centre of the October national budget. Join Salesforce to explore how agencies can better understand the needs of vulnerable people, deliver appropriate & timely services for better wellbeing outcomes, and improve Departmental productivity & utilisation of resources.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
When 27% of employees consider changing their current job in part due to the apps and tech tools available, it begs the question – what can be done differently and who should drive the change? For IT this presents a unique opportunity to take ownership and lead the way to improved productivity and talent retention.
Hear how IT leaders can tackle the huge challenge of enabling a seamless end-user experience with high levels of adoption, including leveraging AI and automation for more repetitive tasks and to resolve recurring issues - all while maintaining robust security.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
Ravi Shankar sits down with Dimuth Samaranayaka to discuss how a single enterprise data platform is accelerating data delivery, driving business self-service and promoting trust in data. Through the adoption of the Denodo Logical Data Platform, powered by Data Virtualization, SDI have introduced a Data Marketplace that has empowered the business users to be more data-driven. Hear how to support a common global data model and improve data intelligence across your organization.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
Digital workspaces let businesses expand their services and deliver unparalleled customer experiences. Optus has achieved an 87% digital self-service mix in its contact centre, letting agents create lasting customer relationships.
Lisa Macdonald, Associate Director for Channel Experience, Optus Customer Success joins Anthony Brown, Director of Solution Consulting, NICE in a fireside chat to discuss transforming CX by connecting digital and human customer care with the support of CXone, which leverages phone, web chat, SMS, and social media to achieve service issue resolution.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Don Scheibenreif, Distinguished VP Analyst, Gartner
Gartner conducted its first-ever survey of executives to learn what makes best-in-class organizations work. In this presentation, we’ll share insights on executive compensation, organization structure, collaboration and decision making that go into creating a CX capability that will help CIOs and organizations weather the next disruption.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Richard Hill, CIO for SA DIT will share how automating manual processes within the South Australian Department for Infrastructure and Transport’s Compulsory Property Acquisition process helped enable staff to scale their work easily, ensure data integrity and ultimately transform their employee experience. With reduced workload, the team was able to focus on higher value care for impacted citizens. Audience will learn how they can leverage existing investments whilst optimising workflows to deliver a stronger employee and customer experience.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
More than ever, digital experiences are our way of life and the stakes are high for IT and the business. With applications being at the forefront of a complex landscape, monitoring alone is not enough. Observability, Full Stack Observability specifically, is key. In this session, Simon Pearce, Executive Chief Technology Officer APAJ, at AppDynamics takes the audience through the Complete Application Service Visibility and Infrastructure Optimization, and Cisco's Full Stack Observability offering within the Business Context and shares some case studies from key customers in the region.
Tuesday, 13 September, 2022 / 03:00 PM - 03:45 PM AEST
More than ever, there is a growing expectation for governments to create trusted services that are both personalised and delivered via channels that best suit the citizen. In this session we share findings from the recent Salesforce white paper, Trust Imperative, look at what citizens expect, explore the value proposition for public sector employees and government as a whole while more deeply exploring the relationship between digital service delivery and trust in government.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Zoom is the simple and reliable communications platform of choice, offering organizations of all types the ability to connect with their employees and customers across a range of industries. But Zoom has also grown to help teams connect, ideate, and innovate with Zoom Phone, Zoom Chat, and Zoom Whiteboard, reach audiences at scale through Zoom Events, interact with customers through multiple channels with Zoom Contact Center, and embed into workflows through Zoom Developer Platform. Zoom takes you from asynchronous to real-time, from presenting 1:1 to thousands. Come meet the new Zoom.
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
IT leaders are navigating a workplace that is evolving and pivoting constantly as hybrid work increasingly means flexible, agile work. And while they juggle multiple solutions for phone, video, collaboration and contact centre, customer experience often suffers. There’s a better way.
Join 8x8’s digital transformation experts to learn how to stop customers slipping through the cracks.
Wednesday, 14 September, 2022 / 11:45 AM - 01:15 PM AEST
Ben Tan, Executive Partner, Gartner
Sean Elwick, Sr Executive Partner, Gartner
Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
Digital first, represents a fundamental shift in providing service - leveraging tools like self service and conversational AI to anticipate, automate and simplify most interactions, enabling your staff to spend their time more meaningfully.
Join Zendesk at this fireside chat, where we discuss the realities of implementing a ‘digital first, human when it matters’ strategy with our customers.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
Ankon Rahman, Chief Client Engineering Manager, IBM, IBM
The Mayflower Autonomous Ship is a first of its kind. Mayflower reacts to treacherous ocean environments, adheres to maritime law, makes crucial split-second decisions and collects climate data with zero human intervention. The ship deploys groundbreaking intelligent automation, operational decision-making, edge computing and AI-powered remote monitoring technologies. By extending these capabilities to business, the course is charted for the next generation of innovation, efficiency, safety and sustainability. After the talk, experience the Mayflower yourself at the IBM booth.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
Don Scheibenreif, Distinguished VP Analyst, Gartner
We are all trapped in a world where customer engagement technologies are overshadowing customer empathy, resulting in engineered insincerity. How do you break out of this trap? In this presentation, we will share a fresh new approach to helping CIOs and their organizations build lasting and valuable customer relationships in a disrupted world with the new CX CORE model.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
Jason Wong, Distinguished VP Analyst, Gartner
CIOs must help the business compete based on great customer experience and employee experience. However, CX and EX initiatives are typically silos. Learn how to use the total experience to interlink CX and EX strategies to identify and deliver resilient innovations with superior shared experiences for both customers and employees.
Monday, 12 September, 2022 / 09:30 AM - 10:15 AM AEST
Tina Nunno, Distinguished VP Analyst, Gartner
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Adrian Leow, VP Analyst, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Increasingly frequent and sophisticated ransomware attacks continue to plague organisations, with attackers focused on disrupting business continuity by stealing their data. Ransomware has evolved from its first iteration that was defended by traditional backup and recovery solutions, to Ransomware 2.0 that destroys their backups before encrypting data, and now even Ransomware 3.0, where data is exfiltrated to be exposed or sold. Organisations must adopt a modern approach to successfully manage, protect, and recover their data that also integrates seamlessly with their threat defense measures.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Laureen Knudsen, Chief Transformation Officer, BizOps, Broadcom
Society 5.0 is on the way. We all need to be able to take advantage of the opportunities that will arise and fight off the disruptions to our business. This session will focus on how value streams provide the infrastructure to seamlessly flow all work through your organization, whether that work is sustainability, security, or innovation. How you optimize your people, process, and technology will set the stage for whether you are part of a modern global economy for years to come.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Richard Addiscott, Sr Director Analyst, Gartner
The human element is the most prominent contributor to data breaches and legacy approaches delivering curriculum-based, awareness-centric programs are no longer effective. CIOs and CISOs must look beyond merely raising 'security awareness' and embed a contextually-appropriate security culture for their organization. Join this session to learn how to build and deliver an effective security behavior and culture change program or SBCP.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
With cyber-crime costing organisations $2.9 million every minute, the stakes are high and the cost of repair is significant. This session takes a deep dive into Belkin’s history of Secure KVM application in ANZ and learn how to safeguard your organisation's critical data and computer systems while delivering extensive innovations to declutter operator desks, drive higher efficiencies, and protect the most valuable networks.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
This breakout session will give participants a better understanding of what the main challenges to modernisation are and how to approach resolving them. We will discuss why the legacy methods of point solutions and having multiple control planes is no longer effective and why integration and rationalization are key to this transformation. This knowledge is what we have seen work to help organisations “stay ready so they don’t have to get ready” and take a more proactive approach to dealing with Cyber Security, Operations Management, and Risk Management issues.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
When 27% of employees consider changing their current job in part due to the apps and tech tools available, it begs the question – what can be done differently and who should drive the change? For IT this presents a unique opportunity to take ownership and lead the way to improved productivity and talent retention.
Hear how IT leaders can tackle the huge challenge of enabling a seamless end-user experience with high levels of adoption, including leveraging AI and automation for more repetitive tasks and to resolve recurring issues - all while maintaining robust security.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Craig Lawson, VP Analyst, Gartner
Every year, Gartner produces impactful predictions across all practices. This presentation will compile the top predictions prepared by our cybersecurity experts. Security and risk management leaders should monitor these trends to be successful in the digital era especially as most recognize that global change could potentially be one crisis away.
Monday, 12 September, 2022 / 02:45 PM - 03:30 PM AEST
Richard Addiscott, Sr Director Analyst, Gartner
Presenting security to board of directors is becoming a requisite part of IT leadership. Attendees to this session will be able to ask about best practices in articulating the security posture of their organizations to the executive leaders.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
You need to mind your language when talking about risk. This session will include case studies where data driven decisioning, harnessing millions of data bits from disparate sources have delivered an adaptive prioritised roadmap to risk mitigation including real world success metrics.
- Translating risk metrics into actionable intelligence
- Communicating in the language of business while remaining at the forefront of change
- Establishing adaptive resilient frameworks and platforms to support data driven decisioning
- Avoiding business disruption or even existential risk
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Effective, efficient Cyber Security is a key pillar enabling digital transformation and the resilient enterprise. It is a significantly complicated area of technology, with innovation, consolidation, escalating costs, and disruptive activity all driving the need for incessant modification. Combined with the reactive nature of security projects and business engagement obstacles, many CISOs find strategic planning challenging. This session will show practical strategic planning methods and how to build better business cases tying cyber security projects to digital transformation initiatives.
Monday, 12 September, 2022 / 03:45 PM - 04:30 PM AEST
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Lee Bustin, Chief Information Officer , The Law Society of NSW
Imre Szabo, ICT Manager, SCEE
Eric Helmer, CHEIF TECHNOLOGY OFFICER, Rimini Street
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Join the Heads of IT for Central Coast Council and RWWA for insights on the latest Intermedium research exploring the pervasive pressure on public sector agencies to leverage new technology and “go digital." CIOs are leveraging technologies to make agencies more effective and efficient, delivering simpler, faster, and more personalised services. But many agencies are ill-resourced to digitally transform at the required pace due to the burden of maintaining existing business systems and limited budget. Find out solutions to these challenges and how to provide a path forward.
Monday, 12 September, 2022 / 05:45 PM - 06:05 PM AEST
Nathan Stevens, Head of Solution Consulting for APAC, Snow Software
With hybrid operational models, the great resignation and a consumption-based economy, the way we work and our expectations of technology are changing. One thing that hasn't changed is the need for visibility. Learn how Snow’s technology intelligence platform is imperative to remove complexity, identify security risks and drive meaningful business decisions.
Tuesday, 13 September, 2022 / 10:30 AM - 12:00 PM AEST
Ash Sowter, Sr Executive Partner, Gartner
Corey Snell, Sr Executive Partner, Gartner
Your executives only care about risk, value, and cost. Why would you speak to them about anything else? This workshop will walk through the steps of identifying business processes and outcomes, aligning supporting technology stacks, and creating outcome-driven metrics to put cybersecurity in a business context.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Shane Wescott, SECURITY TECHNOLOGY EVANGELIST, Ivanti Software, Inc.
In this session attendees will gain an overview of RBVM, and come away with practical strategy options to meet the best fit for their organisation. High level flow :
1. Evolution of patch and RBVM - how did we get here.
2. What are the Experts saying - ACSC, NIST, SANS etc.
3. Elements of a good RBVM Strategy.
4. Measuring success and showing compliance
5. Next steps - what's the right fit for your organisation.
Tuesday, 13 September, 2022 / 02:15 PM - 02:45 PM AEST
Richard Addiscott, Sr Director Analyst, Gartner
Business-aligned strategic planning is a prerequisite for technology leaders establishing and supporting the credibility of their cybersecurity programs. This presentation:
- Introduces a cybersecurity strategy planning process
- Shares the unique best practices associated with cybersecurity strategy planning
- Provides practical advice on communicating the strategy to stakeholders.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
Craig Lawson, VP Analyst, Gartner
Emerging risks and top security trends are driving innovation in security and risk management. Among many new areas in security that are emerging, which ones should you focus on? This session will explore high-impact emerging technologies in security and risk management.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
John Wood, Solutions Architect, Veeam Software
Join John Wood - Head of Systems Engineering at Veeam ANZ - and a panel of some of our most valued customers, as they discuss their experiences, successes and considerations when embarking on datacentre transformation projects.
In this session you'll have a chance to ask questions and hear a multitude of use-cases, and get a view into current trends and opportunities that businesses like yours are facing head on.
Wednesday, 14 September, 2022 / 11:20 AM - 11:40 AM AEST
Jacqueline Jayne, Security Awareness Advocate, APAC, KnowBe4
The challenge faced by IT professionals across the globe is how to engage employees effectively when it comes to their role to make better decisions online. Breaking down the technical elements into non-technical ones is not as easy as you think. There are tried and true methods to communicate cybersecurity effectively in your organisation and this session will provide you with some useful tried and tested approaches and methods. This session will cover the the value of effective communication, how people move from learning to behaviour change, what won’t work vs what does work
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Garrett O'Hara, Field CTO, Mimecast
Cybersecurity is always thought about in terms of technology, but is it that simple or does it involve more to secure an organization? Join this session with Mimecast to learn the cybersecurity intersection between communications, people, and data to protect your organization, reduce risk and manage complexity.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Adam Carey, CYBER SECURITY MANAGER, Royal Flying Doctor Service, Queensland
Luke McDougall, Sales Engineer, Rubrik
Cyber criminals know when they take out your data, they take down your business. With the rise of the ransomware economy, cyber warfare, and software supply chain attacks, organisations face a growing gap in their ability to secure data and ensure business continuity.
In this session we look at three pillars of data security and what you should be asking your CISO to protect your data and your business.
Adam Carey, CTO at Royal Flying Doctors Service QLD, joins us to share his experience in protecting business critical data of one of Australia’s best-known and most-loved organisations.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Technology companies are at a crossroads as talented people are leaving their jobs in droves. People are searching for a high order purpose, values they can be proud of and the opportunity to change the world. This dynamic presents an opportunity for the security industry to become a talent importer. Collectively, the fall of social media gives rise to the soulfulness of cybersecurity.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Brian Prentice, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Organisations are increasingly navigating forces that are out of their control — geopolitical instability, security threats, supply chain disruptions and the climate crisis to name a few. CIOs can help their companies take charge, drive business reinvention and deliver value with an integrated technology strategy that leverages an open but secure infrastructure, leading AI and intelligent automation. Learn how Australia's leading companies partnered with IBM to co-create innovative solutions to their challenges while advancing sustainability as a business imperative.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Neal French, Head of Chrome Enterprise - APAC & Japan, Google
In today’s ever changing technology landscape, many organisations haven't yet caught up securely to the aggressively-paced change in working styles. Going back isn’t an option, so we must come together to move security forward. Learn how Google Chrome Enterprise and Google Workspace is evolving to provide new levels of proactive protection that compliment today’s need for flexibility. It’s a look at where security is heading, and where every business should be.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
A real life example of what is possible when an organization becomes truly driven by actionable insights, and uses data to inform decision-making across the organization. Hear from a Qlik customer on their transformational journey from siloed data and time-consuming reporting to accurate, accessible, and actionable data. This session will have you inspired wherever your organization currently is on your data journey.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
Digital workspaces let businesses expand their services and deliver unparalleled customer experiences. Optus has achieved an 87% digital self-service mix in its contact centre, letting agents create lasting customer relationships.
Lisa Macdonald, Associate Director for Channel Experience, Optus Customer Success joins Anthony Brown, Director of Solution Consulting, NICE in a fireside chat to discuss transforming CX by connecting digital and human customer care with the support of CXone, which leverages phone, web chat, SMS, and social media to achieve service issue resolution.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Sharon Hakkennes, Sr Director Analyst, Gartner
AI will make or break industries and companies over the next decade. Executive leaders should develop a formal AI strategy document that can help identify use cases, quantify benefits and risks, align business and technology teams, and change organizational competencies to support AI. In this session, the IT leaders will learn about the foundational elements of an AI strategy and craft a strategy document to harness its potential.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
Donald Feinberg, Distinguished VP Analyst, Gartner
Data and analytics platforms are emerging everywhere from data management to data science and now D&A governance. But greater forces, namely cloud, will force those platforms to converge further into seamlessly integrated data and application workflows. In this session, you will learn how the world of D&A collides with this market dynamic and how the result will help you scale digital business and drive business impact.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
In today’s economic environment, intelligent automation has become an essential part of keeping business moving and thriving. Supply chain disruptions, labor shortages, and runaway inflation can only be solved by delivering a digital workforce that can support business teams across the enterprise. Join us to learn how IT leaders are best positioned to lead this business transformation and keep mission critical functions moving, while providing employees with the support they need to drive business innovation and growth. Learn how you can earn 8.5x ROI with the Automation Success Platform.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Ian Bertram, Managing Vice President, Gartner
Donald Feinberg, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From adaptive AI to composing and operationalizing data and analytics at scale, data management for AI to data and analytics ecosystems, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to accelerate change, drive innovation and transform society over the next three years.
Tuesday, 13 September, 2022 / 03:00 PM - 03:45 PM AEST
More than ever, there is a growing expectation for governments to create trusted services that are both personalised and delivered via channels that best suit the citizen. In this session we share findings from the recent Salesforce white paper, Trust Imperative, look at what citizens expect, explore the value proposition for public sector employees and government as a whole while more deeply exploring the relationship between digital service delivery and trust in government.
Wednesday, 14 September, 2022 / 10:00 AM - 10:20 AM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Grid edge disruptions from climate to distributed renewables are challenging the energy business model. A digital grid can deliver operational resilience and create new products. This Hype Cycle provides energy and utility CIOs with insights on technologies to enable digital grid transformation.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
John Wood, Solutions Architect, Veeam Software
Join John Wood - Head of Systems Engineering at Veeam ANZ - and a panel of some of our most valued customers, as they discuss their experiences, successes and considerations when embarking on datacentre transformation projects.
In this session you'll have a chance to ask questions and hear a multitude of use-cases, and get a view into current trends and opportunities that businesses like yours are facing head on.
Wednesday, 14 September, 2022 / 11:20 AM - 11:40 AM AEST
The CIO and CMO relationship presents a modern business paradox. Whilst a robust technology and marketing partnership is vital to commercial success, there is a paucity of real-world examples demonstrating this strategic alliance in practice. For companies on a digital transformation journey, building a thriving CIO and CMO alliance is paramount. Within a digital transformation context, strong CIO and CMO alignment will lead to accelerating the efficiency and ROI of transformation efforts, whilst creating sustainable competitive advantage.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Brokers don’t build BI reports. But they need data to run their business! The best way to deliver data across the analytics spectrum - from non-technical brokers to data scientists - is with familiar apps. So Loan Market Group, Australasia's biggest broking family, turned to ThoughtSpot Everywhere on Snowflake to deliver self-service insights via a familiar search-based interface. Learn how Loan Market Group delivers a modern analytics experience inside its MyCRM platform to accelerate time to market and maintain its leadership position while realising new opportunities to monetise data.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
Clint Carr, Enterprise Architect, Qlik
It is an uncertain world and how businesses are responding isn’t effective. We believe it is time for a change – join this session where we will cover 3 areas of innovation that need to be on the top of your priority list:
- Democratised development, integration and governance tools
- The arrival of low-/no-code capabilities
- Composable architectures supported by cloud.
Qlik supports customers to augment & automate data-driven decisions to drive certainty via 4 steps:
Free It: Real-time Data
Find It: Analytics Ready
Understand It: Predictive Analytics & Insights
Action It: Informed Actions!
Wednesday, 14 September, 2022 / 01:40 PM - 02:00 PM AEST
Technology is meant to make businesses more adaptable, productive, and resilient. However, organisations struggle to get employees to successfully use software to drive the expected ROI, costing organizations up to $21 million annually.
Join this session to hear all about the latest in digital adoption and how having the right strategy in place transforms not only your digital strategy, but how you drive business results.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
Ankon Rahman, Chief Client Engineering Manager, IBM, IBM
The Mayflower Autonomous Ship is a first of its kind. Mayflower reacts to treacherous ocean environments, adheres to maritime law, makes crucial split-second decisions and collects climate data with zero human intervention. The ship deploys groundbreaking intelligent automation, operational decision-making, edge computing and AI-powered remote monitoring technologies. By extending these capabilities to business, the course is charted for the next generation of innovation, efficiency, safety and sustainability. After the talk, experience the Mayflower yourself at the IBM booth.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
Ian Bertram, Managing Vice President, Gartner
Data and Analytics keep expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual, and more continuous, and this complexity needs to be mastered. How can you make decision-making a competitive differentiator?
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
The last two years have made it clear that all enterprises must be more digital. But how far does your enterprise need to go? Is there an endpoint? Can you become too digital? We start by showing digital business benchmarks from over a 1000 enterprises, so you can compare yourself to others. We then show how business outcomes and customer needs determine how digital you should be.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Neil Osmond, Distinguished VP, Advisory, Gartner
As enterprises accelerate and expand digitalization, technology leadership has become the accountability of all CXOs. This presentation will give CIOs practical approaches to establish programs to assess and elevate the digital dexterity of business leaders.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Organisations are increasingly navigating forces that are out of their control — geopolitical instability, security threats, supply chain disruptions and the climate crisis to name a few. CIOs can help their companies take charge, drive business reinvention and deliver value with an integrated technology strategy that leverages an open but secure infrastructure, leading AI and intelligent automation. Learn how Australia's leading companies partnered with IBM to co-create innovative solutions to their challenges while advancing sustainability as a business imperative.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Australia's first astronaut, Dr Paul Scully-Power, an international strategist and lateral thinker, joins OneWeb’s David Thorn and Vocus’ own Space & Satellite Expert, Ashley Neale, in a panel discussion as they explore the rapidly developing Low Earth Orbiting (LEO) satellite market and Australia’s role in the modern-day space race. Learn how this revolutionising technology is changing the way organisations enhance and maintain critical services and communications to facilitate hybrid working, operate in remote locations or build greater resilience against cyber-attacks and natural disasters.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
A real life example of what is possible when an organization becomes truly driven by actionable insights, and uses data to inform decision-making across the organization. Hear from a Qlik customer on their transformational journey from siloed data and time-consuming reporting to accurate, accessible, and actionable data. This session will have you inspired wherever your organization currently is on your data journey.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Changing consumer behaviour and global events have expedited technology change and adoption in the grocery sector. With over 2,500 retail outlets - the ongoing technology transformation of Coles is imperative to the organisation. Join this session to hear from Georgia Patin, Head of Technology Strategy, about how Coles is investing in ongoing digital transformation and using technology to enable huge scale organisational change. Discover how it has implemented technology to deliver differentiated services - and how their data driven technology is being supported by secure 5G connectivity.
Monday, 12 September, 2022 / 02:00 PM - 02:45 PM AEST
Johnny Ladouce, Executive Partner, Gartner
Youn Choi, Sr Executive Partner, Gartner
While we’d love everyone to be as excited about digital as we are and to see the potential, we know that isn’t always the case. Join this lightly facilitated discussion and share your challenges and successes with your peers. Together we'll explore how to accelerate the digital journey by making “no regrets” moves in digital enablement, IT readiness, business technology ownership, and experimentation.
Monday, 12 September, 2022 / 02:00 PM - 05:00 PM AEST
Brian Gagnon, Managing Vice President, Gartner
Neha Kumar, Sr Director, Advisory, Gartner
Over two-thirds of CEOs want more technology work done within business areas. Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 02:45 PM - 04:15 PM AEST
Andrew Holcombe, Executive Partner, Domains, Gartner
Youn Choi, Sr Executive Partner, Gartner
Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Richard Hill, CIO for SA DIT will share how automating manual processes within the South Australian Department for Infrastructure and Transport’s Compulsory Property Acquisition process helped enable staff to scale their work easily, ensure data integrity and ultimately transform their employee experience. With reduced workload, the team was able to focus on higher value care for impacted citizens. Audience will learn how they can leverage existing investments whilst optimising workflows to deliver a stronger employee and customer experience.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Bureau of Meteorology (BOM), NSW Health, and NSW Telco Emergency management unit all provide critical services to the Australian community. The key to their business operations is connectivity. Looking through the lens of these highly complex organisations, we uncover the challenges they encountered due to disruptive forces from the pandemic, natural disasters or the accessibility of location. Using multi-tiered solutions like satellite and cloud underpinned by Vocus’ secure and purpose-built network, we enabled these organisations to go above and beyond to reach the communities in need.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Neal French, Head of Chrome Enterprise - APAC & Japan, Google
Join this facilitated discussion with your peers and separate fact from fiction when it comes to changing today's work habits, end user device requirements, security risks and how we can help meet sustainability goals. Discuss whether legacy is the dirty word everyone tells you or a necessary requirement for realising your budget potential. Explore what a roadmap from today to tomorrow entails and make sure you are ready to make the smart transitions to keep your business ahead.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
Brendan Donohoe, EGM Business Sales, nbn
If COVID showed businesses anything, it’s that agility and a strong digital game allow them to survive and even thrive in adversity.
nbn® Executive General Manager, Business, Brendan Donohoe, argues that history shows us innovation, transformation and acceleration becomes even more important to businesses when the future isn't clear. Indeed, they are key components of the resilience that allows businesses to ride out the storm and then accelerate during the recovery. Now is not the time to slow down.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
$12B will be spent on digital transformations in 2022, but over 50% struggle and don't deliver their expected results. Matthew Hodgson CEO, will show you the key success metrics from predictive analytics and data insights from 10 years of data, and why a behavioural approach can save companies up to $10M a year.
Tuesday, 13 September, 2022 / 02:15 PM - 02:45 PM AEST
Brian Prentice, VP Analyst, Gartner
Gavin Tay, VP Analyst, Gartner
During times of geopolitical tensions and the emergence of multipolarity, executive leaders are challenged to decide which markets to enter, and how to operate in those markets. A quick assessment providing a forward-looking view of operational risks helps in choosing the optimal corporate structure to drive growth and digital business reglobalization.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Brian Kelly, Head of IT Operations, University Of Technology Sydney
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
This client panel will explore experiences of private and public sector organisations as they embarked on fast tracking innovation and building fail proof businesses. Join this session to hear from Head of Technology, University of Technology, CIO, Greater Western Water and Head of Technology Racing and Wagering WA, on how they successfully pivoted in uncertainty. Our panel of IT leaders will share their insights and strategies that helped them free up critical resources and reallocate costs to expand strategic services, without compromising customer service or security.
Tuesday, 13 September, 2022 / 04:00 PM - 04:45 PM AEST
Dean Lacheca, VP Analyst, Gartner
Governments are using automation as a tool to deliver quick wins because of the speed to value. But how do we move from opportunistic automation to Hyperautomation? Bring your questions to this interactive session where we will discuss the trends and risks associated with Hyperautomation.
Tuesday, 13 September, 2022 / 04:00 PM - 04:45 PM AEST
Sharon Hakkennes, Sr Director Analyst, Gartner
Each year Gartner publishes multiple Hype Cycles for healthcare providers highlighting industry-specific emerging technologies, their maturity, and applications for addressing organizational challenges and exploiting new opportunities. Attend this session for an interactive discussion to identify what innovations you should be planning for today to deliver on your organization's digital optimization and transformation agenda.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
In this session we’ll help you navigate the building app storm and enable the transition – while controlling costs. We’ll cover containers, security, self-service, hybrid cloud, data storage/growth, workload placement, cloud costs and infrastructure decisions in an app-driven world. 750M new apps will be created by 2025 which has the potential to cause silos, performance issues, and complexity. Digital initiatives and app proliferation create the need for new infrastructure and tools that enable innovation, modernisation, fast deployment and simpler management.
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Eric Helmer, CHEIF TECHNOLOGY OFFICER, Rimini Street
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Lee Bustin, Chief Information Officer , The Law Society of NSW
Imre Szabo, ICT Manager, SCEE
An interactive session covering how to develop composable thinking within a business to chart a ‘fit for purpose’ path to build modular and scalable business models. In an era of uncertainty and disruption, how to enhance risk, compliance and security while extending the life of ERP systems to free human and financial capital allowing investment in delivering true business value across the board. IT leaders will share their real life experiences and key strategies that CIOs can implement today to optimise existing investments and evolve into the next phase of business transformation.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Dean Lacheca, VP Analyst, Gartner
Despite stereotypes to the contrary, some governments do innovate the services they deliver. Every year, Gartner highlights good practices and case studies as part of the Eye on Innovation Award. Take a moment to learn about proven success factors that can help you move the needle from isolated quick wins towards formalized approaches where innovation and impact can be sustained.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Brokers don’t build BI reports. But they need data to run their business! The best way to deliver data across the analytics spectrum - from non-technical brokers to data scientists - is with familiar apps. So Loan Market Group, Australasia's biggest broking family, turned to ThoughtSpot Everywhere on Snowflake to deliver self-service insights via a familiar search-based interface. Learn how Loan Market Group delivers a modern analytics experience inside its MyCRM platform to accelerate time to market and maintain its leadership position while realising new opportunities to monetise data.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Traditional approaches to software are falling short. Nearly 90% of a typical IT budget goes towards just keeping the lights on. That doesn’t leave a lot for projects that accelerate digital transformation. A more innovative approach to software maintenance gives companies control of their software and support spending so they stay agile in the face of rapid change. Join Origina CEO Tomás O’Leary for an insightful session and learn how to leverage innovative software support models to:
Add value to existing systems and free up software budget
Accelerate digital transformation initiatives by refocusing spending
Improve support quality and software performance
Wednesday, 14 September, 2022 / 12:30 PM - 01:15 PM AEST
Brendan Donohoe, EGM Business Sales, nbn
Sam Henderson, GENERAL MANAGER GOVERNMENT SOLUTIONS, nbn
See how business nbn services can help underpin the delivery of government services throughout Australia. Understand how procurement of connectivity powered by nbn introduces a competitive framework for your business and can expand the availability of Retail Service Providers as part of that framework. Join us and your peers in exploring how you can maximise nbn to leverage a better service model for your business.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
Clint Carr, Enterprise Architect, Qlik
It is an uncertain world and how businesses are responding isn’t effective. We believe it is time for a change – join this session where we will cover 3 areas of innovation that need to be on the top of your priority list:
- Democratised development, integration and governance tools
- The arrival of low-/no-code capabilities
- Composable architectures supported by cloud.
Qlik supports customers to augment & automate data-driven decisions to drive certainty via 4 steps:
Free It: Real-time Data
Find It: Analytics Ready
Understand It: Predictive Analytics & Insights
Action It: Informed Actions!
Wednesday, 14 September, 2022 / 01:40 PM - 02:00 PM AEST
Technology is meant to make businesses more adaptable, productive, and resilient. However, organisations struggle to get employees to successfully use software to drive the expected ROI, costing organizations up to $21 million annually.
Join this session to hear all about the latest in digital adoption and how having the right strategy in place transforms not only your digital strategy, but how you drive business results.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
Ankon Rahman, Chief Client Engineering Manager, IBM, IBM
The Mayflower Autonomous Ship is a first of its kind. Mayflower reacts to treacherous ocean environments, adheres to maritime law, makes crucial split-second decisions and collects climate data with zero human intervention. The ship deploys groundbreaking intelligent automation, operational decision-making, edge computing and AI-powered remote monitoring technologies. By extending these capabilities to business, the course is charted for the next generation of innovation, efficiency, safety and sustainability. After the talk, experience the Mayflower yourself at the IBM booth.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Richard Addiscott, Sr Director Analyst, Gartner
The human element is the most prominent contributor to data breaches and legacy approaches delivering curriculum-based, awareness-centric programs are no longer effective. CIOs and CISOs must look beyond merely raising 'security awareness' and embed a contextually-appropriate security culture for their organization. Join this session to learn how to build and deliver an effective security behavior and culture change program or SBCP.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Neil Osmond, Distinguished VP, Advisory, Gartner
As enterprises accelerate and expand digitalization, technology leadership has become the accountability of all CXOs. This presentation will give CIOs practical approaches to establish programs to assess and elevate the digital dexterity of business leaders.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Adrian Leow, VP Analyst, Gartner
Dean Lacheca, VP Analyst, Gartner
Join us for a townhall style discussion of the Gartner Opening Keynote.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Dean Lacheca, VP Analyst, Gartner
Government leaders and communities are setting new benchmarks for the expected benefits of advancing technological capabilities. To respond governments must elevate ambitions and spark the move to an intelligent, human-centric and proactive digital government. This session identifies the key data, technology and delivery capabilities Government CIOs must invest in now to prepare for the next generation of digital government.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Effective, efficient Cyber Security is a key pillar enabling digital transformation and the resilient enterprise. It is a significantly complicated area of technology, with innovation, consolidation, escalating costs, and disruptive activity all driving the need for incessant modification. Combined with the reactive nature of security projects and business engagement obstacles, many CISOs find strategic planning challenging. This session will show practical strategic planning methods and how to build better business cases tying cyber security projects to digital transformation initiatives.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Amir Hameed, VICE PRESIDENT, GLOBAL SOLUTIONS ENGINEE, RingCentral
This session will explore case study deployments from two of our current customers as well as show how CIOs can seize the moment and achieve superhero status within their organizations. It will also look at what's next on the horizon for the future of communications and collaboration, and share lessons learned in overcoming challenges and tough decisions to drive for a best-in-class hybrid experience.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
Brian Prentice, VP Analyst, Gartner
The value and related use of technology is expanding across the enterprise demanding a more democratized approach to technology leadership. CIOs need to shift their focus from operating IT to achieving critical business outcomes requiring technology leadership. CIOs need to focus on promoting C-suite digital dexterity, equipping and enabling business technologists, and supporting/creating generative relationships with strategic technology partners.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Chris Ganly, VP, Team Manager, Gartner
Successful M&A is best played as a “team sport.” All executives across the organization need to play a role in M&A in order for business outcomes to be achieved. In this session we’ll look at the M&A process and where and how executives need to be involved to deliver success.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
Jo Batchelor, Associate Director Applications , UOA
Diverse teams create better outcomes in many ways. New ideas and new ways of thinking unlock innovation and accelerate a teams’ agility. Departing from the norm is the first step to breaking down barriers and leading the charge to success. Join us in this session to hear from Associate Director Applications, University of Auckland, and GM Cloud & Operations, Metcash on how they have helped their organisations tap into new and diverse skills, adapt faster to change in times of continued uncertainty, all while still delivering a measurable competitive edge.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Christine Tsinta, Executive Partner, Gartner
Unconscious biases are thoughts or feelings we're not directly aware of, that influence our judgement, views, actions and decision-making ability. In the workplace we see this across race, gender and ability in particular. These automatic preferences are a contributor to a lack of workplace diversity. Join your peers to discuss and learn how organizations are overcoming unconscious bias and improving diversity at their workplaces.
Tuesday, 13 September, 2022 / 03:00 PM - 03:45 PM AEST
More than ever, there is a growing expectation for governments to create trusted services that are both personalised and delivered via channels that best suit the citizen. In this session we share findings from the recent Salesforce white paper, Trust Imperative, look at what citizens expect, explore the value proposition for public sector employees and government as a whole while more deeply exploring the relationship between digital service delivery and trust in government.
Wednesday, 14 September, 2022 / 10:00 AM - 10:45 AM AEST
Christine Tsinta, Executive Partner, Gartner
Many organizations have experienced challenges to increase the number of women holding senior leadership positions in IT and across the organization. Male Allyship - male leaders amplify the voice and capabilities of junior female employees providing them a seat at the promotion table. Join your peers to hear about different approaches and experiences and how male allies have made all the difference.
Wednesday, 14 September, 2022 / 10:00 AM - 10:45 AM AEST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."
Wednesday, 14 September, 2022 / 10:00 AM - 11:30 AM AEST
Corey Snell, Sr Executive Partner, Gartner
Johnny Ladouce, Executive Partner, Gartner
The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
Ian Bertram, Managing Vice President, Gartner
Data and Analytics keep expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual, and more continuous, and this complexity needs to be mastered. How can you make decision-making a competitive differentiator?
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Brian Prentice, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Tina Nunno, Distinguished VP Analyst, Gartner
Many CIOs share the ambition of joining a board of directors, but find the process for doing so unclear and sometimes mysterious. This session details best practices, and steps CIOs can take to join their first board. Topics such as how to best package your skills and value add to a board, get your name out, and decide whether or not an offer is the right one for you will all be covered.
Monday, 12 September, 2022 / 09:30 AM - 10:15 AM AEST
Tina Nunno, Distinguished VP Analyst, Gartner
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Adrian Leow, VP Analyst, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Amidst global economic turbulence, the cost of sticking with dated, inflexible communications tools is becoming clear.
Don’t wait to find out your cost of doing nothing. Learn how IT heroes have unlocked agility, value, and competitive advantage by moving to a modern cloud communications platform for every employee and customer experience.
Plus, leave with your own action plan to bring CX and EX together and be the technology hero.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Neal French, Head of Chrome Enterprise - APAC & Japan, Google
In today’s ever changing technology landscape, many organisations haven't yet caught up securely to the aggressively-paced change in working styles. Going back isn’t an option, so we must come together to move security forward. Learn how Google Chrome Enterprise and Google Workspace is evolving to provide new levels of proactive protection that compliment today’s need for flexibility. It’s a look at where security is heading, and where every business should be.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Australia's first astronaut, Dr Paul Scully-Power, an international strategist and lateral thinker, joins OneWeb’s David Thorn and Vocus’ own Space & Satellite Expert, Ashley Neale, in a panel discussion as they explore the rapidly developing Low Earth Orbiting (LEO) satellite market and Australia’s role in the modern-day space race. Learn how this revolutionising technology is changing the way organisations enhance and maintain critical services and communications to facilitate hybrid working, operate in remote locations or build greater resilience against cyber-attacks and natural disasters.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
When 27% of employees consider changing their current job in part due to the apps and tech tools available, it begs the question – what can be done differently and who should drive the change? For IT this presents a unique opportunity to take ownership and lead the way to improved productivity and talent retention.
Hear how IT leaders can tackle the huge challenge of enabling a seamless end-user experience with high levels of adoption, including leveraging AI and automation for more repetitive tasks and to resolve recurring issues - all while maintaining robust security.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Amir Hameed, VICE PRESIDENT, GLOBAL SOLUTIONS ENGINEE, RingCentral
This session will explore case study deployments from two of our current customers as well as show how CIOs can seize the moment and achieve superhero status within their organizations. It will also look at what's next on the horizon for the future of communications and collaboration, and share lessons learned in overcoming challenges and tough decisions to drive for a best-in-class hybrid experience.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
More than ever, digital experiences are our way of life and the stakes are high for IT and the business. With applications being at the forefront of a complex landscape, monitoring alone is not enough. Observability, Full Stack Observability specifically, is key. In this session, Simon Pearce, Executive Chief Technology Officer APAJ, at AppDynamics takes the audience through the Complete Application Service Visibility and Infrastructure Optimization, and Cisco's Full Stack Observability offering within the Business Context and shares some case studies from key customers in the region.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
In today’s economic environment, intelligent automation has become an essential part of keeping business moving and thriving. Supply chain disruptions, labor shortages, and runaway inflation can only be solved by delivering a digital workforce that can support business teams across the enterprise. Join us to learn how IT leaders are best positioned to lead this business transformation and keep mission critical functions moving, while providing employees with the support they need to drive business innovation and growth. Learn how you can earn 8.5x ROI with the Automation Success Platform.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Join this session to find out how Probe Group, Australia’s largest customer experience provider, moved from a legacy ITSM system to a SaaS solution that helped them save costs and be more efficient in under 12 weeks. Understand how the use of automation and self-service has enabled Probe to improve their IT service delivery and deflect over 60% of all tickets without them having to be touched by anyone, while scaling from 1500 to 18,000 employees.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Bureau of Meteorology (BOM), NSW Health, and NSW Telco Emergency management unit all provide critical services to the Australian community. The key to their business operations is connectivity. Looking through the lens of these highly complex organisations, we uncover the challenges they encountered due to disruptive forces from the pandemic, natural disasters or the accessibility of location. Using multi-tiered solutions like satellite and cloud underpinned by Vocus’ secure and purpose-built network, we enabled these organisations to go above and beyond to reach the communities in need.
Tuesday, 13 September, 2022 / 10:15 AM - 11:00 AM AEST
Jason Wong, Distinguished VP Analyst, Gartner
Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and IT leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.
Tuesday, 13 September, 2022 / 10:30 AM - 11:00 AM AEST
Graham Waller, Distinguished VP Analyst, Gartner
The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Shane Wescott, SECURITY TECHNOLOGY EVANGELIST, Ivanti Software, Inc.
In this session attendees will gain an overview of RBVM, and come away with practical strategy options to meet the best fit for their organisation. High level flow :
1. Evolution of patch and RBVM - how did we get here.
2. What are the Experts saying - ACSC, NIST, SANS etc.
3. Elements of a good RBVM Strategy.
4. Measuring success and showing compliance
5. Next steps - what's the right fit for your organisation.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Neal French, Head of Chrome Enterprise - APAC & Japan, Google
Join this facilitated discussion with your peers and separate fact from fiction when it comes to changing today's work habits, end user device requirements, security risks and how we can help meet sustainability goals. Discuss whether legacy is the dirty word everyone tells you or a necessary requirement for realising your budget potential. Explore what a roadmap from today to tomorrow entails and make sure you are ready to make the smart transitions to keep your business ahead.
Tuesday, 13 September, 2022 / 12:00 PM - 12:45 PM AEST
Graham Waller, Distinguished VP Analyst, Gartner
Aaron McEwan, VP, Advisory, Gartner
Join us for an opportunity to engage more deeply in the themes and concepts presented in the Signature Series session: “Flourishing in the Rejuvenated Work and Talent Landscape.”
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
Jo Batchelor, Associate Director Applications , UOA
Diverse teams create better outcomes in many ways. New ideas and new ways of thinking unlock innovation and accelerate a teams’ agility. Departing from the norm is the first step to breaking down barriers and leading the charge to success. Join us in this session to hear from Associate Director Applications, University of Auckland, and GM Cloud & Operations, Metcash on how they have helped their organisations tap into new and diverse skills, adapt faster to change in times of continued uncertainty, all while still delivering a measurable competitive edge.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Brian Kelly, Head of IT Operations, University Of Technology Sydney
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
This client panel will explore experiences of private and public sector organisations as they embarked on fast tracking innovation and building fail proof businesses. Join this session to hear from Head of Technology, University of Technology, CIO, Greater Western Water and Head of Technology Racing and Wagering WA, on how they successfully pivoted in uncertainty. Our panel of IT leaders will share their insights and strategies that helped them free up critical resources and reallocate costs to expand strategic services, without compromising customer service or security.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Zoom is the simple and reliable communications platform of choice, offering organizations of all types the ability to connect with their employees and customers across a range of industries. But Zoom has also grown to help teams connect, ideate, and innovate with Zoom Phone, Zoom Chat, and Zoom Whiteboard, reach audiences at scale through Zoom Events, interact with customers through multiple channels with Zoom Contact Center, and embed into workflows through Zoom Developer Platform. Zoom takes you from asynchronous to real-time, from presenting 1:1 to thousands. Come meet the new Zoom.
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
IT leaders are navigating a workplace that is evolving and pivoting constantly as hybrid work increasingly means flexible, agile work. And while they juggle multiple solutions for phone, video, collaboration and contact centre, customer experience often suffers. There’s a better way.
Join 8x8’s digital transformation experts to learn how to stop customers slipping through the cracks.
Wednesday, 14 September, 2022 / 11:20 AM - 11:40 AM AEST
Businesses worldwide are grappling with varying return to office and hybrid work models. Companies of all sizes are re-examining norms, questioning the status quo, and leaning into new ways of working that enable everyone to do their best work from anywhere. Hybrid work isn’t just about where people work, it’s about how they work–and what’s possible when they all work together, in a complete, modern and secured digital collaboration space. Discover how Google Workspsace can provide the critical success you need to transform your workplace in today’s hybrid work world.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Technology companies are at a crossroads as talented people are leaving their jobs in droves. People are searching for a high order purpose, values they can be proud of and the opportunity to change the world. This dynamic presents an opportunity for the security industry to become a talent importer. Collectively, the fall of social media gives rise to the soulfulness of cybersecurity.
Wednesday, 14 September, 2022 / 01:40 PM - 02:00 PM AEST
Technology is meant to make businesses more adaptable, productive, and resilient. However, organisations struggle to get employees to successfully use software to drive the expected ROI, costing organizations up to $21 million annually.
Join this session to hear all about the latest in digital adoption and how having the right strategy in place transforms not only your digital strategy, but how you drive business results.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
Digital first, represents a fundamental shift in providing service - leveraging tools like self service and conversational AI to anticipate, automate and simplify most interactions, enabling your staff to spend their time more meaningfully.
Join Zendesk at this fireside chat, where we discuss the realities of implementing a ‘digital first, human when it matters’ strategy with our customers.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Laureen Knudsen, Chief Transformation Officer, BizOps, Broadcom
Society 5.0 is on the way. We all need to be able to take advantage of the opportunities that will arise and fight off the disruptions to our business. This session will focus on how value streams provide the infrastructure to seamlessly flow all work through your organization, whether that work is sustainability, security, or innovation. How you optimize your people, process, and technology will set the stage for whether you are part of a modern global economy for years to come.
Monday, 12 September, 2022 / 11:00 AM - 11:20 AM AEST
Jeff Casey, Sr Director Analyst, Gartner
Technology innovations are driving bank and nonbank competitor activity, influencing customer demand for product and services, and shaping regulators’ actions globally. Learn about key innovations shaping the industry and implications for technology investment strategies.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Padraig Byrne, Sr Director Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Neal French, Head of Chrome Enterprise - APAC & Japan, Google
In today’s ever changing technology landscape, many organisations haven't yet caught up securely to the aggressively-paced change in working styles. Going back isn’t an option, so we must come together to move security forward. Learn how Google Chrome Enterprise and Google Workspace is evolving to provide new levels of proactive protection that compliment today’s need for flexibility. It’s a look at where security is heading, and where every business should be.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
This breakout session will give participants a better understanding of what the main challenges to modernisation are and how to approach resolving them. We will discuss why the legacy methods of point solutions and having multiple control planes is no longer effective and why integration and rationalization are key to this transformation. This knowledge is what we have seen work to help organisations “stay ready so they don’t have to get ready” and take a more proactive approach to dealing with Cyber Security, Operations Management, and Risk Management issues.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Changing consumer behaviour and global events have expedited technology change and adoption in the grocery sector. With over 2,500 retail outlets - the ongoing technology transformation of Coles is imperative to the organisation. Join this session to hear from Georgia Patin, Head of Technology Strategy, about how Coles is investing in ongoing digital transformation and using technology to enable huge scale organisational change. Discover how it has implemented technology to deliver differentiated services - and how their data driven technology is being supported by secure 5G connectivity.
Monday, 12 September, 2022 / 02:00 PM - 02:45 PM AEST
Padraig Byrne, Sr Director Analyst, Gartner
A follow up from the Signature Series presentation “Top Strategic Technology Trends for 2023". Bring your questions to this interactive session and take a deeper dive into these trends including — which will have the greatest potential impact to your organization.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Dean Lacheca, VP Analyst, Gartner
Government leaders and communities are setting new benchmarks for the expected benefits of advancing technological capabilities. To respond governments must elevate ambitions and spark the move to an intelligent, human-centric and proactive digital government. This session identifies the key data, technology and delivery capabilities Government CIOs must invest in now to prepare for the next generation of digital government.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Richard Hill, CIO for SA DIT will share how automating manual processes within the South Australian Department for Infrastructure and Transport’s Compulsory Property Acquisition process helped enable staff to scale their work easily, ensure data integrity and ultimately transform their employee experience. With reduced workload, the team was able to focus on higher value care for impacted citizens. Audience will learn how they can leverage existing investments whilst optimising workflows to deliver a stronger employee and customer experience.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
More than ever, digital experiences are our way of life and the stakes are high for IT and the business. With applications being at the forefront of a complex landscape, monitoring alone is not enough. Observability, Full Stack Observability specifically, is key. In this session, Simon Pearce, Executive Chief Technology Officer APAJ, at AppDynamics takes the audience through the Complete Application Service Visibility and Infrastructure Optimization, and Cisco's Full Stack Observability offering within the Business Context and shares some case studies from key customers in the region.
Monday, 12 September, 2022 / 03:45 PM - 04:30 PM AEST
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Lee Bustin, Chief Information Officer , The Law Society of NSW
Imre Szabo, ICT Manager, SCEE
Eric Helmer, CHEIF TECHNOLOGY OFFICER, Rimini Street
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Join the Heads of IT for Central Coast Council and RWWA for insights on the latest Intermedium research exploring the pervasive pressure on public sector agencies to leverage new technology and “go digital." CIOs are leveraging technologies to make agencies more effective and efficient, delivering simpler, faster, and more personalised services. But many agencies are ill-resourced to digitally transform at the required pace due to the burden of maintaining existing business systems and limited budget. Find out solutions to these challenges and how to provide a path forward.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
David Yockelson, VP Analyst, Gartner
The future is always uncertain. But the idea that “uncertainty brings opportunity” is almost a universal constant. And now is the time to seize opportunities. This presentation covers ten predictions of the future that represent opportunity — or threat. CIOs tech providers and business leaders will need to decide which while acting swiftly.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Learn how to prepare your leaders, teams, and other stakeholders for the next evolution of hybrid cloud which will be more than having siloed data and applications in public and private clouds. Core, edge, and public clouds will all likely play some role in your infrastructure and become more interconnected, so what are the best practice considerations in deciding where to run apps? This session will cover frameworks and real-world examples to evaluate and understand each one, and the holistic approach in deciding where to use them.
Tuesday, 13 September, 2022 / 10:15 AM - 11:00 AM AEST
David Yockelson, VP Analyst, Gartner
A follow-up from the Signature Series presentation “Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty". Bring your questions to this interactive session and take a deeper dive into these predictions including the ones you feel will have the greatest potential impact to your organization or industry.
Tuesday, 13 September, 2022 / 10:30 AM - 11:00 AM AEST
Dave Aron, Distinguished VP Analyst, Gartner
Digital dragons and giants are continually evolving in multiple directions. Executive leaders considering partnering with or defending against them should incorporate the Digital Dragons Radar results, based on their public announcements, into their strategic planning.
Tuesday, 13 September, 2022 / 10:30 AM - 11:00 AM AEST
Andrea Cuadros, Sr Principal, Advisory, Gartner
As technology delivery is distributed across the enterprise and digital innovation becomes a shared leadership responsibility, CIOs must orchestrate and enable innovation by technologists outside of IT to accelerate the pace of digital business. Join this session to learn how leading CIOs are leveraging democratized digital delivery to drive business innovation.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Neal French, Head of Chrome Enterprise - APAC & Japan, Google
Join this facilitated discussion with your peers and separate fact from fiction when it comes to changing today's work habits, end user device requirements, security risks and how we can help meet sustainability goals. Discuss whether legacy is the dirty word everyone tells you or a necessary requirement for realising your budget potential. Explore what a roadmap from today to tomorrow entails and make sure you are ready to make the smart transitions to keep your business ahead.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Ian Bertram, Managing Vice President, Gartner
Donald Feinberg, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From adaptive AI to composing and operationalizing data and analytics at scale, data management for AI to data and analytics ecosystems, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to accelerate change, drive innovation and transform society over the next three years.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
Brendan Donohoe, EGM Business Sales, nbn
If COVID showed businesses anything, it’s that agility and a strong digital game allow them to survive and even thrive in adversity.
nbn® Executive General Manager, Business, Brendan Donohoe, argues that history shows us innovation, transformation and acceleration becomes even more important to businesses when the future isn't clear. Indeed, they are key components of the resilience that allows businesses to ride out the storm and then accelerate during the recovery. Now is not the time to slow down.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Tuesday, 13 September, 2022 / 04:15 PM - 04:45 PM AEST
Marty Resnick, VP Analyst, Gartner
The Metaverse opens up many opportunities for Technology Innovation leaders but also opens up many questions that need to be raised and answered (as much as possible).
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
In this session we’ll help you navigate the building app storm and enable the transition – while controlling costs. We’ll cover containers, security, self-service, hybrid cloud, data storage/growth, workload placement, cloud costs and infrastructure decisions in an app-driven world. 750M new apps will be created by 2025 which has the potential to cause silos, performance issues, and complexity. Digital initiatives and app proliferation create the need for new infrastructure and tools that enable innovation, modernisation, fast deployment and simpler management.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Jeff Casey, Sr Director Analyst, Gartner
It's a constant refrain - "we're looking forward to when things get back to normal." Yet the Banking and Investment Services industry competes in a highly dynamic environment with decision risks all around, and technology plays an even more elevated role than the recent past. Join this session to understand Gartner's view of the industry in five years and the implications on near term actions.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Brokers don’t build BI reports. But they need data to run their business! The best way to deliver data across the analytics spectrum - from non-technical brokers to data scientists - is with familiar apps. So Loan Market Group, Australasia's biggest broking family, turned to ThoughtSpot Everywhere on Snowflake to deliver self-service insights via a familiar search-based interface. Learn how Loan Market Group delivers a modern analytics experience inside its MyCRM platform to accelerate time to market and maintain its leadership position while realising new opportunities to monetise data.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Traditional approaches to software are falling short. Nearly 90% of a typical IT budget goes towards just keeping the lights on. That doesn’t leave a lot for projects that accelerate digital transformation. A more innovative approach to software maintenance gives companies control of their software and support spending so they stay agile in the face of rapid change. Join Origina CEO Tomás O’Leary for an insightful session and learn how to leverage innovative software support models to:
Add value to existing systems and free up software budget
Accelerate digital transformation initiatives by refocusing spending
Improve support quality and software performance
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Technology companies are at a crossroads as talented people are leaving their jobs in droves. People are searching for a high order purpose, values they can be proud of and the opportunity to change the world. This dynamic presents an opportunity for the security industry to become a talent importer. Collectively, the fall of social media gives rise to the soulfulness of cybersecurity.
Wednesday, 14 September, 2022 / 12:30 PM - 01:15 PM AEST
Brendan Donohoe, EGM Business Sales, nbn
Sam Henderson, GENERAL MANAGER GOVERNMENT SOLUTIONS, nbn
See how business nbn services can help underpin the delivery of government services throughout Australia. Understand how procurement of connectivity powered by nbn introduces a competitive framework for your business and can expand the availability of Retail Service Providers as part of that framework. Join us and your peers in exploring how you can maximise nbn to leverage a better service model for your business.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
To defend against attacks and protect critical data, enterprise organisations need a paradigm shift for complex risk and technology issues. CIOs have distributed enterprise assets to see and control, but most of them can't capture how many endpoints they have, what apps run on them, or whether they have the right controls across them. Erik Gaston will discuss the convergence of real-time decisions and remediation using one source of truth, unified controls and a common taxonomy. He will also discuss the need for new generation of security and operational solutions and new frameworks for them.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
Clint Carr, Enterprise Architect, Qlik
It is an uncertain world and how businesses are responding isn’t effective. We believe it is time for a change – join this session where we will cover 3 areas of innovation that need to be on the top of your priority list:
- Democratised development, integration and governance tools
- The arrival of low-/no-code capabilities
- Composable architectures supported by cloud.
Qlik supports customers to augment & automate data-driven decisions to drive certainty via 4 steps:
Free It: Real-time Data
Find It: Analytics Ready
Understand It: Predictive Analytics & Insights
Action It: Informed Actions!
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
David Yockelson, VP Analyst, Gartner
Disruptions are fundamental shifts in something. They create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Brian Prentice, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Increasingly frequent and sophisticated ransomware attacks continue to plague organisations, with attackers focused on disrupting business continuity by stealing their data. Ransomware has evolved from its first iteration that was defended by traditional backup and recovery solutions, to Ransomware 2.0 that destroys their backups before encrypting data, and now even Ransomware 3.0, where data is exfiltrated to be exposed or sold. Organisations must adopt a modern approach to successfully manage, protect, and recover their data that also integrates seamlessly with their threat defense measures.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Luke Ellery, VP Analyst, Gartner
CIOs and IT leaders will see how to use three financial models for leverage and bargaining power as this session walks through three technology and cloud negotiation scenarios. Attendees will see how to take simple and ready-to-use templates and checklists to enhance their organization's negotiation playbook using the financial models TCA/TCO, NPV, and cash flow vs. P&L impact for negotiation leverage and bargaining power.
Monday, 12 September, 2022 / 11:00 AM - 12:00 PM AEST
Jo Liversidge, VP Analyst, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
With cyber-crime costing organisations $2.9 million every minute, the stakes are high and the cost of repair is significant. This session takes a deep dive into Belkin’s history of Secure KVM application in ANZ and learn how to safeguard your organisation's critical data and computer systems while delivering extensive innovations to declutter operator desks, drive higher efficiencies, and protect the most valuable networks.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
Ravi Shankar sits down with Dimuth Samaranayaka to discuss how a single enterprise data platform is accelerating data delivery, driving business self-service and promoting trust in data. Through the adoption of the Denodo Logical Data Platform, powered by Data Virtualization, SDI have introduced a Data Marketplace that has empowered the business users to be more data-driven. Hear how to support a common global data model and improve data intelligence across your organization.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 04:30 PM - 05:30 PM AEST
Luke Ellery, VP Analyst, Gartner
SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.
Monday, 12 September, 2022 / 05:45 PM - 06:05 PM AEST
Nathan Stevens, Head of Solution Consulting for APAC, Snow Software
With hybrid operational models, the great resignation and a consumption-based economy, the way we work and our expectations of technology are changing. One thing that hasn't changed is the need for visibility. Learn how Snow’s technology intelligence platform is imperative to remove complexity, identify security risks and drive meaningful business decisions.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Join this session to find out how Probe Group, Australia’s largest customer experience provider, moved from a legacy ITSM system to a SaaS solution that helped them save costs and be more efficient in under 12 weeks. Understand how the use of automation and self-service has enabled Probe to improve their IT service delivery and deflect over 60% of all tickets without them having to be touched by anyone, while scaling from 1500 to 18,000 employees.
Tuesday, 13 September, 2022 / 10:30 AM - 11:00 AM AEST
Chris Ganly, VP, Team Manager, Gartner
Economic downturns represent considerable challenges for CIOs and IT functions. This session will lay out Gartner's playbook on how CIOs should proactively respond and prepare for periods of economic uncertainty, by managing three key components: spend management, digital investment and talent.
Tuesday, 13 September, 2022 / 10:30 AM - 11:30 AM AEST
Luke Ellery, VP Analyst, Gartner
This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Chris Ganly, VP, Team Manager, Gartner
Successful M&A is best played as a “team sport.” All executives across the organization need to play a role in M&A in order for business outcomes to be achieved. In this session we’ll look at the M&A process and where and how executives need to be involved to deliver success.
Tuesday, 13 September, 2022 / 02:15 PM - 03:15 PM AEST
Jo Liversidge, VP Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.
Wednesday, 14 September, 2022 / 10:00 AM - 10:20 AM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Grid edge disruptions from climate to distributed renewables are challenging the energy business model. A digital grid can deliver operational resilience and create new products. This Hype Cycle provides energy and utility CIOs with insights on technologies to enable digital grid transformation.
Wednesday, 14 September, 2022 / 10:00 AM - 11:00 AM AEST
Jo Liversidge, VP Analyst, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Eric Helmer, CHEIF TECHNOLOGY OFFICER, Rimini Street
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Lee Bustin, Chief Information Officer , The Law Society of NSW
Imre Szabo, ICT Manager, SCEE
An interactive session covering how to develop composable thinking within a business to chart a ‘fit for purpose’ path to build modular and scalable business models. In an era of uncertainty and disruption, how to enhance risk, compliance and security while extending the life of ERP systems to free human and financial capital allowing investment in delivering true business value across the board. IT leaders will share their real life experiences and key strategies that CIOs can implement today to optimise existing investments and evolve into the next phase of business transformation.
Wednesday, 14 September, 2022 / 11:20 AM - 11:40 AM AEST
The CIO and CMO relationship presents a modern business paradox. Whilst a robust technology and marketing partnership is vital to commercial success, there is a paucity of real-world examples demonstrating this strategic alliance in practice. For companies on a digital transformation journey, building a thriving CIO and CMO alliance is paramount. Within a digital transformation context, strong CIO and CMO alignment will lead to accelerating the efficiency and ROI of transformation efforts, whilst creating sustainable competitive advantage.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Traditional approaches to software are falling short. Nearly 90% of a typical IT budget goes towards just keeping the lights on. That doesn’t leave a lot for projects that accelerate digital transformation. A more innovative approach to software maintenance gives companies control of their software and support spending so they stay agile in the face of rapid change. Join Origina CEO Tomás O’Leary for an insightful session and learn how to leverage innovative software support models to:
Add value to existing systems and free up software budget
Accelerate digital transformation initiatives by refocusing spending
Improve support quality and software performance
Wednesday, 14 September, 2022 / 12:30 PM - 01:15 PM AEST
Brendan Donohoe, EGM Business Sales, nbn
Sam Henderson, GENERAL MANAGER GOVERNMENT SOLUTIONS, nbn
See how business nbn services can help underpin the delivery of government services throughout Australia. Understand how procurement of connectivity powered by nbn introduces a competitive framework for your business and can expand the availability of Retail Service Providers as part of that framework. Join us and your peers in exploring how you can maximise nbn to leverage a better service model for your business.
Monday, 12 September, 2022 / 11:00 AM - 11:45 AM AEST
Andrew Holcombe, Executive Partner, Domains, Gartner
Nicholas Wee, Executive Partner, Gartner
Many organizations are shifting to a more product-focused operating model. How is the shift from projects to products impacting your governance? Where are you seeing a need for increased or less governance? Join this lightly facilitated discussion with your peers to gain insights on successes and struggles on the journey to a product focus.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
With cyber-crime costing organisations $2.9 million every minute, the stakes are high and the cost of repair is significant. This session takes a deep dive into Belkin’s history of Secure KVM application in ANZ and learn how to safeguard your organisation's critical data and computer systems while delivering extensive innovations to declutter operator desks, drive higher efficiencies, and protect the most valuable networks.
Monday, 12 September, 2022 / 02:00 PM - 05:00 PM AEST
Brian Gagnon, Managing Vice President, Gartner
Neha Kumar, Sr Director, Advisory, Gartner
Over two-thirds of CEOs want more technology work done within business areas. Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Jeff Casey, Sr Director Analyst, Gartner
Fintech solutions improve banking and increase complexity. Join this session to learn how leading financial institutions determine the right partnerships. This includes strategies to 'build and integrate',' buy and integrate' or 'acquire as a standalone revenue stream'. Attendees will hear how to capitalize on Fintech relationships.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 03:45 PM - 04:30 PM AEST
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Lee Bustin, Chief Information Officer , The Law Society of NSW
Imre Szabo, ICT Manager, SCEE
Eric Helmer, CHEIF TECHNOLOGY OFFICER, Rimini Street
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Join the Heads of IT for Central Coast Council and RWWA for insights on the latest Intermedium research exploring the pervasive pressure on public sector agencies to leverage new technology and “go digital." CIOs are leveraging technologies to make agencies more effective and efficient, delivering simpler, faster, and more personalised services. But many agencies are ill-resourced to digitally transform at the required pace due to the burden of maintaining existing business systems and limited budget. Find out solutions to these challenges and how to provide a path forward.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Shane Wescott, SECURITY TECHNOLOGY EVANGELIST, Ivanti Software, Inc.
In this session attendees will gain an overview of RBVM, and come away with practical strategy options to meet the best fit for their organisation. High level flow :
1. Evolution of patch and RBVM - how did we get here.
2. What are the Experts saying - ACSC, NIST, SANS etc.
3. Elements of a good RBVM Strategy.
4. Measuring success and showing compliance
5. Next steps - what's the right fit for your organisation.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Terry Roach, CEO, Capsifi
By attending this session, you will learn how Business Value Engineering helps align stakeholders and delivers the basis for successful change efforts. Business Value Engineering involves understanding how stakeholders perceive value before using that insight to shape the vision for future state offerings and then optimizing the steps needed to get there.
Tuesday, 13 September, 2022 / 03:15 PM - 03:45 PM AEST
Neil Osmond, Distinguished VP, Advisory, Gartner
What do the best fusion teams have in common? Gartner's 2022 Fusion Teams Survey has identfied how the best fusion teams work, set goals, manage interdependencies and make decisions. Join this session to understand how CIOs can set fusions teams up for success.
Wednesday, 14 September, 2022 / 02:30 PM - 03:15 PM AEST
James Lord, VP, Executive Partner, Gartner
Frank Zenke, Executive Partner, Gartner
Many organizations are attempting to make, or evaluating, changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Neha Kumar, Sr Director, Advisory, Gartner
CEOs want more technology delivery to happen directly in business areas, and are investing more in technology talent in those areas. Join this session to understand the elements of democratized digital delivery, how it fits within product management approaches to delivery, how teams are organized as fusion teams, and the critical role the IT function must play in transitioning to this model.
Monday, 12 September, 2022 / 09:30 AM - 10:15 AM AEST
Tina Nunno, Distinguished VP Analyst, Gartner
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Adrian Leow, VP Analyst, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Roger Caleya, Sr Director Analyst, Gartner
The perception of strategic planning as a complex and time-consuming exercise makes midsize enterprise CIOs respond operationally to business demands. Join us to gain a quick understanding of the fundamentals of strategic planning and jump-start the creation of your strategy.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
Ravi Shankar sits down with Dimuth Samaranayaka to discuss how a single enterprise data platform is accelerating data delivery, driving business self-service and promoting trust in data. Through the adoption of the Denodo Logical Data Platform, powered by Data Virtualization, SDI have introduced a Data Marketplace that has empowered the business users to be more data-driven. Hear how to support a common global data model and improve data intelligence across your organization.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Dave Aron, Distinguished VP Analyst, Gartner
Being able to evolve and grow through highly uncertain times is a critical capability that most companies are lacking to the extent needed in the current global context. Implementing initiatives to become more antifragile can be slow and expensive. Use the management 'hacks' shared in this session to kickstart your enterprise's antifragility quickly and cheaply.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Sharon Hakkennes, Sr Director Analyst, Gartner
AI will make or break industries and companies over the next decade. Executive leaders should develop a formal AI strategy document that can help identify use cases, quantify benefits and risks, align business and technology teams, and change organizational competencies to support AI. In this session, the IT leaders will learn about the foundational elements of an AI strategy and craft a strategy document to harness its potential.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Jeff Casey, Sr Director Analyst, Gartner
Fintech solutions improve banking and increase complexity. Join this session to learn how leading financial institutions determine the right partnerships. This includes strategies to 'build and integrate',' buy and integrate' or 'acquire as a standalone revenue stream'. Attendees will hear how to capitalize on Fintech relationships.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Effective, efficient Cyber Security is a key pillar enabling digital transformation and the resilient enterprise. It is a significantly complicated area of technology, with innovation, consolidation, escalating costs, and disruptive activity all driving the need for incessant modification. Combined with the reactive nature of security projects and business engagement obstacles, many CISOs find strategic planning challenging. This session will show practical strategic planning methods and how to build better business cases tying cyber security projects to digital transformation initiatives.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
During these uncertain and challenging times, leading CIOs radically reframe their organization’s value proposition and how their technology departments create value. They reposition the organization as a force multiplier. This year’s CIO and technology executive agenda explores the leadership actions necessary to close I&T execution gaps by leveraging a decentralized an distributed delivery approach.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Ian Bertram, Managing Vice President, Gartner
Donald Feinberg, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From adaptive AI to composing and operationalizing data and analytics at scale, data management for AI to data and analytics ecosystems, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to accelerate change, drive innovation and transform society over the next three years.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Brian Kelly, Head of IT Operations, University Of Technology Sydney
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
This client panel will explore experiences of private and public sector organisations as they embarked on fast tracking innovation and building fail proof businesses. Join this session to hear from Head of Technology, University of Technology, CIO, Greater Western Water and Head of Technology Racing and Wagering WA, on how they successfully pivoted in uncertainty. Our panel of IT leaders will share their insights and strategies that helped them free up critical resources and reallocate costs to expand strategic services, without compromising customer service or security.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Terry Roach, CEO, Capsifi
By attending this session, you will learn how Business Value Engineering helps align stakeholders and delivers the basis for successful change efforts. Business Value Engineering involves understanding how stakeholders perceive value before using that insight to shape the vision for future state offerings and then optimizing the steps needed to get there.
Tuesday, 13 September, 2022 / 04:15 PM - 04:45 PM AEST
Roger Caleya, Sr Director Analyst, Gartner
Becoming more digitalized is a top priority for many midsize enterprises. Join us in this session to know the four critical components that midsize enterprise CIOs must address to accelerate their organization’s digital business initiatives.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
Marty Resnick, VP Analyst, Gartner
Strategic planning is crucial, but most organizations limit their vision to five years or less. CIOs and IT leaders should look further ahead by assessing the less obvious developments envisaged by Gartner’s provocative Maverick* research.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
Dave Aron, Distinguished VP Analyst, Gartner
It is becoming increasingly clear that citizens, companies and governments are facing issues of information overload, misinformation, disinformation and misinformation. This means a loss of truth and trust making it hard to do business, and create social stability. In this session, we will outline the levers we can pull to disrupt the disruption.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
Mark Raskino, Distinguished VP Analyst, Gartner
Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.
Wednesday, 14 September, 2022 / 10:00 AM - 10:45 AM AEST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Jeff Casey, Sr Director Analyst, Gartner
It's a constant refrain - "we're looking forward to when things get back to normal." Yet the Banking and Investment Services industry competes in a highly dynamic environment with decision risks all around, and technology plays an even more elevated role than the recent past. Join this session to understand Gartner's view of the industry in five years and the implications on near term actions.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Sharon Hakkennes, Sr Director Analyst, Gartner
Healthcare and life sciences leaders must embrace ecosystem engagement - stemming from the brave new hybrid world - to differentiate or risk being disintermediated. This requires maniacal attention to the experience delivered to customers and employees and an adaptable approach to managing fluid ecosystem roles. To help their organizations thrive amid a culture of convenience and competition for talent, CIOs must make total experience a pillar of composable technology strategy.
Wednesday, 14 September, 2022 / 11:45 AM - 12:30 PM AEST
Roger Caleya, Sr Director Analyst, Gartner
Product management journeys are especially challenging for midsize enterprises. There are many pitfalls that can hinder the progress of digital business initiatives along the way. Bring your product management experiences and questions for an enriching group discussion.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Adam Carey, CYBER SECURITY MANAGER, Royal Flying Doctor Service, Queensland
Luke McDougall, Sales Engineer, Rubrik
Cyber criminals know when they take out your data, they take down your business. With the rise of the ransomware economy, cyber warfare, and software supply chain attacks, organisations face a growing gap in their ability to secure data and ensure business continuity.
In this session we look at three pillars of data security and what you should be asking your CISO to protect your data and your business.
Adam Carey, CTO at Royal Flying Doctors Service QLD, joins us to share his experience in protecting business critical data of one of Australia’s best-known and most-loved organisations.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Brian Prentice, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
Autumn Stanish, Principal Analyst, Gartner
Sustainability and ESG are now a central strategic pillar for many enterprises. The CIO and IT organization have an important role to play in support of the enterprise achieving its sustainability and ESG goals. This session is intended as a primer for any CIO and IT leader looking to get started in developing its Sustainable IT strategy and program - everything you ever wanted to know about sustainable IT, but were afraid to ask.
Wednesday, 14 September, 2022 / 11:45 AM - 12:30 PM AEST
Autumn Stanish, Principal Analyst, Gartner
Sustainability is a multifaceted concept and includes environmental, social and economic dimensions. Executive leaders pursuing sustainability outcomes must fully understand the sustainability posture of their partners, suppliers and technology vendors to achieve their desired sustainability outcomes. This session will cut through the noise and hyperbole of sustainability positioning and provide practical guidance for assessing vendor sustainability.
Wednesday, 14 September, 2022 / 01:40 PM - 02:00 PM AEST
In this new era of climate accountability, organisations’ carbon data will need to be as trusted as their financial data. During this session, join Salesforce to see how Salesforce Net Zero Cloud 2.0 offers trusted reporting, deeper insights, and supplier management. With Net Zero Cloud 2.0, organisations can get sustainability insights with rich analytics dashboards, powered by Tableau, to achieve their climate goals and take action.
Monday, 12 September, 2022 / 09:30 AM - 10:15 AM AEST
Tina Nunno, Distinguished VP Analyst, Gartner
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Adrian Leow, VP Analyst, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Richard Addiscott, Sr Director Analyst, Gartner
The human element is the most prominent contributor to data breaches and legacy approaches delivering curriculum-based, awareness-centric programs are no longer effective. CIOs and CISOs must look beyond merely raising 'security awareness' and embed a contextually-appropriate security culture for their organization. Join this session to learn how to build and deliver an effective security behavior and culture change program or SBCP.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Mike de Hennin, Director- Public Sector, Salesforce
Aiding the wellbeing of vulnerable people is a focus at all levels of Australian Government. At the Federal level, Australia will look to follow NZ’s example and put wellbeing at the centre of the October national budget. Join Salesforce to explore how agencies can better understand the needs of vulnerable people, deliver appropriate & timely services for better wellbeing outcomes, and improve Departmental productivity & utilisation of resources.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Jasleen Kaur, Sr Principal, Advisory, Gartner
Common but avoidable mistakes can keep organizations from achieving DEI advancement. This session shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
Graham Waller, Distinguished VP Analyst, Gartner
Aaron McEwan, VP, Advisory, Gartner
CIOs know that hybrid work models drive IT employee attraction and retention, but many leaders have concerns about the impacts to culture and collaboration. Learn from our latest research how the intentional use of emerging leading practices from a period of experimentation in human-centric work models can drive employees connectedness to culture and high levels of collaboration.
Monday, 12 September, 2022 / 04:30 PM - 05:15 PM AEST
Mat Myers, Sr Executive Partner, Gartner
Do you have a sustainable Recruiting and Retention Program? Join this lightly facilitated discussion and share challenges, hurdles, and constraints to implementing your program. We'll discuss lessons learned and identify best practices that you can readily apply in your organization.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Neha Kumar, Sr Director, Advisory, Gartner
Significant demand for technology talent, unprecedented turnover and aggressive compensation increases are reshaping the IT job market, making it difficult to attract and retain IT talent. Employees and candidates’ views of work and the workplace are transforming. Considering that many organizations do not consciously articulate EVP strategies at the enterprise level, the pressure and responsibility are on CIOs, in partnership with HR, to address the technology talent risks. Join this session to learn about how to create and deliver against a human-centric EVP for IT to attract talent, improve engagement and retention.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
Jo Batchelor, Associate Director Applications , UOA
Diverse teams create better outcomes in many ways. New ideas and new ways of thinking unlock innovation and accelerate a teams’ agility. Departing from the norm is the first step to breaking down barriers and leading the charge to success. Join us in this session to hear from Associate Director Applications, University of Auckland, and GM Cloud & Operations, Metcash on how they have helped their organisations tap into new and diverse skills, adapt faster to change in times of continued uncertainty, all while still delivering a measurable competitive edge.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Christine Tsinta, Executive Partner, Gartner
Unconscious biases are thoughts or feelings we're not directly aware of, that influence our judgement, views, actions and decision-making ability. In the workplace we see this across race, gender and ability in particular. These automatic preferences are a contributor to a lack of workplace diversity. Join your peers to discuss and learn how organizations are overcoming unconscious bias and improving diversity at their workplaces.
Tuesday, 13 September, 2022 / 02:15 PM - 03:45 PM AEST
Marcus Darbyshire, VP, Executive Partner, Gartner
Mat Myers, Sr Executive Partner, Gartner
In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.
Tuesday, 13 September, 2022 / 02:15 PM - 03:45 PM AEST
Neil Osmond, Distinguished VP, Advisory, Gartner
Neha Kumar, Sr Director, Advisory, Gartner
This highly interactive, discussion-based session will bring together CIOs to explore how to expand your talent bench. CIOs can’t hire their way out of the technology talent crisis. Attracting and retaining talent requires outside-in thinking that starts with your employee value proposition and ends with unconventional approaches such as borderless workers. Join your peers to share experiences, identify best practices and discover trends.
Tuesday, 13 September, 2022 / 03:15 PM - 03:45 PM AEST
Neil Osmond, Distinguished VP, Advisory, Gartner
What do the best fusion teams have in common? Gartner's 2022 Fusion Teams Survey has identfied how the best fusion teams work, set goals, manage interdependencies and make decisions. Join this session to understand how CIOs can set fusions teams up for success.
Tuesday, 13 September, 2022 / 04:00 PM - 04:45 PM AEST
Jon Krause, VP, Executive Partner, Gartner
David Mathews, Sr Executive Partner, Gartner
Culture is a major element in addressing the talent challenge — being key to both attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
Andrea Cuadros, Sr Principal, Advisory, Gartner
Technologists outside of IT are at higher risk of attrition than other employees, including IT staff. These technologists need new and better opportunities to develop and grow in their careers. Join this session to learn how to transform technology management to support an workforce of technologists.
Wednesday, 14 September, 2022 / 10:00 AM - 10:45 AM AEST
Christine Tsinta, Executive Partner, Gartner
Many organizations have experienced challenges to increase the number of women holding senior leadership positions in IT and across the organization. Male Allyship - male leaders amplify the voice and capabilities of junior female employees providing them a seat at the promotion table. Join your peers to hear about different approaches and experiences and how male allies have made all the difference.
Wednesday, 14 September, 2022 / 10:00 AM - 11:30 AM AEST
A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps required to take ownership and control required to create a Culture of Performance.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Vaughan Archer, Sr Director Analyst, Gartner
Compensation is the No. 1 EVP attribute for IT talent attraction and attrition. The hypercompetitive job market is driving massive increases in IT compensation. While the duration of this talent crisis remains unpredictable, the continuously rising labor costs can significantly stifle business growth. CIOs must establish an IT compensation strategy that is cost effective, flexible and adaptive as the business needs and market conditions continue to evolve in 2022 and beyond.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Graham Waller, Distinguished VP Analyst, Gartner
CIOs bemoan critical skill gaps and at the same time employees are leaving for lack of career opportunity. Reimagine training using agile learning proven practices that deliver the skills you need while providing the personal growth employees seek in today’s hypercompetitive tech labor market.