Artificial intelligence (AI) projects can be complex. These conference sessions provide the practical advice and insights you need to leverage the full capabilities of AI:
Want to view the conference agenda based on your key priorities? Explore more than 150 sessions on artificial intelligence, business intelligence and advanced analytics, digital business transformation, emerging technologies, security, cloud and more:
Artificial intelligence (AI) projects can be complex. These conference sessions provide the practical advice and insights you need to leverage the full capabilities of AI:
Monday, 28 October, 2019 01:15 PM|Monday, 28 October, 2019 01:45 PM
Dean Lacheca, Sr Director Analyst, Gartner
Government CIOs report their organizations’ struggle to define a strategy to leverage AI. This presentation will help CIOs gain stakeholder support for AI adoption by crafting an effective AI strategy and roadmap that delivers results quickly and scales over time by optimizing existing data, workforce skills and off-the-shelf technologies.
Monday, 28 October, 2019 02:45 PM|Monday, 28 October, 2019 03:30 PM
Laura Craft, VP Analyst, Gartner
This session will explore and use cases and solution approach for AI in healthcare. We will discuss how to discern hype from reality and make AI investments that drive business and clinical outcomes.
Tuesday, 29 October, 2019 11:00 AM|Tuesday, 29 October, 2019 11:20 AM
Bern Elliot, Distinguished VP Analyst, Gartner
Cloud providers offer portfolios of AI services, which include machine learning, language processing, and computer vision. This session provides an overview of AI portfolio services and of the industry leaders' product capabilities: Amazon, Google, IBM, and Microsoft.
Tuesday, 29 October, 2019 11:45 AM|Tuesday, 29 October, 2019 12:30 PM
Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Eric Thoo, Sr Director Analyst, Gartner
The proliferation of connected ecosystems, platforms and "things” is fast exceeding human capacity to optimally connect and orchestrate a vast set of integration operations. CIOs and leaders responsible for integration will need to determine how self-adjusting or self-learning artificial intelligence approaches can enable integration initiatives.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Tracy Tsai, VP Analyst, Gartner
Artificial intelligence adoption has entered the mainstream, but most organizations are in the early stages and still developing their strategy and governance. Get a sense of where you stand and where the industry will progress.
Wednesday, 30 October, 2019 07:45 AM|Wednesday, 30 October, 2019 08:45 AM
Magriet Roos, Sr Executive Partner, Gartner
Artificial intelligence (AI) is everywhere. But how do you separate hype from reality? How can your company apply AI to solve real business problems? Although AI is cited as a game-changing technology with genuine demand for AI products, organisation stall at the overwhelming set of potential applications and confusion around which use cases are realistic.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Mark Beyer, Distinguished VP Analyst, Gartner
Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
Tracy Tsai, VP Analyst, Gartner
Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Bern Elliot, Distinguished VP Analyst, Gartner
Enterprise leaders are often not sure where or how Artificial Intelligence (AI) best fits into their organizations, and how to apply it. This session provides a pragmatic framework. We outline the technologies, the common applications, and examples of deployments. With all the noise around AI it is critical that you spot quick wins while building longer-term strategic investments.
Gain competitive advantages through business intelligence and advanced analytics. These conference sessions explore the latest trends, technologies and techniques to power your organization through data:
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Sally Parker, Sr Director Analyst, Gartner
Effective governance of data and analytics initiatives is one of the most difficult challenges that organizations face. In this session, we will discuss the people, process and cultural aspects critical to successful data and analytics governance. We will also discuss new approaches to data and analytics governance as it evolves to address new business and technology challenges.
Tuesday, 29 October, 2019 03:15 PM|Tuesday, 29 October, 2019 04:00 PM
Join this Meetup to discuss various approaches to building self-service data models. What's worked well in your organization? How do you make decisions about what models to employ for particular data sets? How do you balance out the ease of maintenance of one large model vs the targeted specificity of overlapping smaller models? What considerations do you make in terms of including absolute necessities vs nice-to-have data points? What challenges have you faced in striking this balance? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Mark Beyer, Distinguished VP Analyst, Gartner
The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Julian Sun, Director Analyst, Gartner
The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
Sally Parker, Sr Director Analyst, Gartner
Effective governance is a critical success factor for data and analytics initiatives, and one of the most difficult challenges that organizations face. This session explains how to establish solid foundations needed for successful data and analytics governance today, and the future direction of governance as it evolves to address new business and technology challenges.
Whether you're just beginning to use cloud or are well on your way, these conference sessions will help you improve your cloud and infrastructure strategies and tactics for 2020 and beyond:
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Mark Beyer, Distinguished VP Analyst, Gartner
The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Alan Waite, Sr Director Analyst, Gartner
Amazon, Microsoft and Google — these megaproviders are vying to be your strategic cloud IaaS and PaaS service. How are you to choose? What about IBM, VMware, Oracle and Alibaba Cloud? In this session, ask the Gartner expert for advice on evaluation strategies and the strengths and weaknesses of each provider.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Alan Waite, Sr Director Analyst, Gartner
Alibaba Group, Amazon, Google, IBM, Microsoft and Oracle — these megaproviders are vying to be your strategic cloud integrated IaaS+PaaS service for the future. How are you to choose? In this session, Gartner will present findings for each against its evaluation criteria to help you make your strategic decision.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:00 PM
Alan Waite, Sr Director Analyst, Gartner
Core IT has to scale, up, out, down and in … it has to expand and integrate with an intelligent edge and the explosion of IoT. This session looks at the challenges that still remain for a digital infrastructure where core IT and edge creates a them and us scenario. Intelligent Infrastructure IT allows you to develop and optimize the core while expanding on all fronts edges and things. The following key issues will be discussed:
● What are the business drivers the core IT digital infrastructure cycle?
● How do you optimize Core IT and edge/IoT infrastructure
● How do you define legacy and modernize or standardize projects?
Cost optimization is critical to any IT organization. These conference sessions will help you reduce risks and costs through better contract negotiation, strategies and technologies:
Monday, 28 October, 2019 03:30 PM|Monday, 28 October, 2019 04:00 PM
Cathleen Blanton, VP Analyst, Gartner
Funding drives government， but that’s not all that matters. In times of austerity or surplus funding， government CIOs need to balance cost concerns with managing risk and delivering benefits. Do you provide enough transparency to help your agency optimize the total cost of government?
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Chris Ganly, Sr Director Analyst, Gartner
This is an “Ask the Expert” session on using cost optimization as a source of funds for innovation and growth.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 12:15 PM
Stephen White, Sr Director Analyst, Gartner
This session illustrates Gartner’s four-step methodology that is based on a cross-team approach to identify cost savings opportunities. The methodology includes steps for the opportunities to be identified， analyzed，validated and approved for executing the plan to measure and report cost savings，cost reduction，and cost avoidance. The workshop activities will use infrastructure and services costs as the spend categories to work as teams to brainstorm ideas and see how to use Gartner templates to validate and report these savings to show the P&L and budget impact.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:30 PM
Jo Liversidge, Sr Director Analyst, Gartner
CIOs often find negotiating with Oracle a challenge, this clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
Wednesday, 30 October, 2019 08:45 AM|Wednesday, 30 October, 2019 09:45 AM
Stephen White, Sr Director Analyst, Gartner
This interactive clinic gives critical steps to evaluate Microsoft licensing options and negotiate an enterprise agreement. This session will also address Microsoft’s objectives, priorities and behaviors to help ensure that you’re prepared to evaluate proposals while determining the right licensing approach for your organization. Session is limited to end-users only.
Wednesday, 30 October, 2019 08:45 AM|Wednesday, 30 October, 2019 09:45 AM
Jo Liversidge, Sr Director Analyst, Gartner
This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Saul Brand, Sr Director Analyst, Gartner
To become more relevant to business leaders and earn a seat at the strategy formulation table, CIOs must understand and help develop their enterprises’ financial models and be able to articulate them to support digital business strategy and investments. In this session, we will examine how CIOs can exploit financial models.
Wednesday, 30 October, 2019 01:30 PM|Wednesday, 30 October, 2019 02:30 PM
Paul Cunningham, Executive Partner, Gartner
Warren Prentice, Sr Executive Partner, Gartner
CIOs must help to scale digital business, therefore, CIOs need to reprioritize investments, optimize costs for the business and work with third parties to build digital platforms.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
James Anderson, Sr Director Analyst, Gartner
CIOs are rarely offered the opportunity to discuss IT business enablement and digital transformation within the context of business goals, because, as a group, CIOs have not consistently spoken the language of business. This session explains how to shift from the language of IT to Finance and Business Outcomes for improved stakeholder engagement.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Chris Ganly, Sr Director Analyst, Gartner
In this session we will describe how to move beyond cost reduction to looking at optimizing the organization’s IT spend in order to enable investment in digital business innovation and growth areas.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 05:00 PM
Stephen White, Sr Director Analyst, Gartner
This clinic will demonstrate the importance of understanding that one negotiation process doesn't fit all vendors. It takes depth of knowledge of the specific vendors’ tactics and techniques. Learn how to tailor negotiations using specific tips and tactics for each megavendor: IBM，Microsoft，Oracle and SAP. This includes for each megavendor: Tailoring processes， building leverage with each negotiation and minimizing contractual risks.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 05:00 PM
Jo Liversidge, Sr Director Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal and mitigate risk when dealing with Salesforce.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:00 PM
James Anderson, Sr Director Analyst, Gartner
CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.
With customer experience (CX) management at the top of most CEOs’ agendas, it must also be a priority for CIOs and IT executives. These are the conference sessions that will help you create a superior CX that serves as a sustainable differentiator:
Monday, 28 October, 2019 11:30 AM|Monday, 28 October, 2019 12:15 PM
Peter Delano, Managing Vice President, Gartner
Pete Redshaw, Practice Vice President, Gartner
Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion.
Monday, 28 October, 2019 01:15 PM|Monday, 28 October, 2019 02:00 PM
Peter Delano, Managing Vice President, Gartner
What initiatives for the digital customer experience (CX) for financial services consumers are happening today? What's next in CX for personal insurance, retail banking, and wealth management? Join your peers and a Gartner expert to discuss how to best impact your financial services customers through technology.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Brian Prentice, VP Analyst, Gartner
This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Olive Huang, VP Analyst, Gartner
Business model change has always had an impact on CRM applications. However, Gartner receives an increasing number of inquiries from its clients on digital business model change and the focus on customer centricity under these new business models. It is now even more critical to look at CRM applications for the next five years and how they should evolve to support these new business models. Key Issues 1) What kind of business model change will organizations undertake and what are the impact to their relations with customers? 2) What changes do organizations need on their CRM technologies to support these new digital business?
Wednesday, 30 October, 2019 10:40 AM|Wednesday, 30 October, 2019 11:00 AM
Adrian Leow, Sr Director Analyst, Gartner
Application development is getting more complicated. As device types proliferate, so too do modes of interaction — from GUI-based typing and touching, to natural-language-based chat and voice, to gestures used in immersive environments. The digital user journey will involve multiple devices and interaction modalities; hence the need for multiexperience development platforms (MXDPs).
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
Olive Huang, VP Analyst, Gartner
Excellence in customer experience is critical to the development of a digital business platform and to date, CIOs have been stuck in the passenger seat. In this session, we’ll review best practices for CIOs looking to increase their influence over the development of customer experience strategy and the distinct advantages that a foundational understanding of technology has in accelerating customer experience success.
Wednesday, 30 October, 2019 02:00 PM|Wednesday, 30 October, 2019 03:30 PM
Ed Thompson, Distinguished VP Analyst, Gartner
Customer experience (CX) is among the top-5 priorities for executives including the CEO and CIO. But how can you as a CIO contribute to CX and drive a customer-centric culture? In this workshop we’ll explore the options a CIO has to influence and drive a customer-centric culture，discuss challenges， and help you develop a checklist of actions to engage your organization.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:00 PM
Ed Thompson, Distinguished VP Analyst, Gartner
The foundations of successful CX initiatives require coordination, direction and accountability. To get ahead requires contradicting conventional wisdom by not correlating data, innovating or delighting customers. But to get to the top requires making much more radical and transformative decisions. This presentation looks at three bold strategies to become the simplest, quickest or most focused.
Thursday, 31 October, 2019 12:15 PM|Thursday, 31 October, 2019 01:00 PM
Jason Wong, VP Analyst, Gartner
Omnichannel is an utopia that could never be achieved and a red herring for what customer experience really needs to solve. It aimed to address “where” customers interacted, but it did not take into account the real needs of the customer in terms “how” they wanted to interact. In the digital era, where multitasking across touchpoints and modalities is common, a multiexperience strategy is needed.
Thursday, 31 October, 2019 02:00 PM|Thursday, 31 October, 2019 02:45 PM
David Furlonger, Distinguished VP Analyst, Gartner
As technology and market transformation enables fundamental changes in ways that customers (design), consume and use products and services, so these changes will flow through to impact the very future of business. Concepts of buying and owning as well as engagement, even the actors involved will change, as will the principles on which value is generated, stored and exchanged. How will these fundamental shifts on the demand side impact your role, your customer and the future of business ?
Digital business transformation is the cornerstone of any IT organization. These are the conference sessions to help CIOs and IT executives take the steps needed to achieve digital transformation for their organization:
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Often, the biggest hurdle to digitalization is the culture of employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Terri-Lynn Thayer, VP, Team Manager, Gartner
Higher education faces a decade of increasing disruption. We will present four plausible future scenarios for the industry to enable university CIOs to anticipate the changes and prepare for the necessary transformation.
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Ethan Cohen, Sr Director Analyst, Gartner
Global societies are under extreme pressure from two powerful opposing forces; the growing demand for energy and the impact on the environment. Wrestling with these forces requires innovation that itself will create disruption in all societies for decades. This session takes on these issues and introduces a framework for enabling leaders to anticipate change and develop practical strategies for navigating through this complex and volatile period.
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Dean Lacheca, Sr Director Analyst, Gartner
The transition to digital government has been a global pursuit for nearly two decades, so what is working? In this session, we will explore what initiatives are having the biggest impact, who is doing well and what are the possible disruptors, across a range of government domains.
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Peter Delano, Managing Vice President, Gartner
Fundamental economic models are shifting and adapting to new digital supply and demand drivers. Customers seek new forms of value and reward those enterprises that adapt. Employees increasing seek to work for enterprises that value attributes other than pure profits. Investment strategies are following similar paths. As the economic foundations of banking fracture, how should CIO's react and adapt to these new challenges?
Monday, 28 October, 2019 11:30 AM|Monday, 28 October, 2019 12:15 PM
Join your Higher Ed peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Monday, 28 October, 2019 11:30 AM|Monday, 28 October, 2019 12:15 PM
Ethan Cohen, Sr Director Analyst, Gartner
To pursue digital ambitions utilities can either optimize existing business models or transform by creating a new business model. Regardless of their digital ambition，most utilities do not have technical components to support new capabilities. In this session you can ask the expert how to transform your IT portfolio into digital technology platform architecture to achieve your digital goals.
Monday, 28 October, 2019 11:30 AM|Monday, 28 October, 2019 12:15 PM
Laura Craft, VP Analyst, Gartner
Global health systems have an urgent need to better engage their patients and citizens to create effective population health management programs. Emerging technologies like home health monitoring, next generation care management systems, wearable technologies, and virtual care all have promise, but early adopters have learned hard lessons when bringing them to scale. In this sessions, attendees will discuss their efforts and learn from global examples and peers with patient and citizen engagement initiatives.
Monday, 28 October, 2019 11:30 AM|Monday, 28 October, 2019 12:30 PM
Marcus Darbyshire, VP, Executive Partner, Gartner
While innovation is synonymous with invention in the private sector, government innovation has been making great strides in recent years. From chatbot citizen service delivery to AI tax fraud detection, join your peers to share and discuss innovative government solutions.
Monday, 28 October, 2019 11:30 AM|Monday, 28 October, 2019 12:30 PM
Nerida Budd, VP, Executive Partner, Gartner
Artificial intelligence, virtual care and the digital giant market disruptors will reshape healthcare delivery over the next five years. How can CIOs use these predictions and leading indicator insights to calibrate strategic planning investment assumptions.
Monday, 28 October, 2019 01:15 PM|Monday, 28 October, 2019 01:45 PM
Ethan Cohen, Sr Director Analyst, Gartner
Water availability，cost，quality and safety are under increasing pressure. Managing the impact of these forces while meeting increased demand requires creativity and innovation. This session takes on these issues and provides a perspective on role of the CIO and the use of technology in managing this vital strategic natural resource.
Monday, 28 October, 2019 02:45 PM|Monday, 28 October, 2019 03:30 PM
Join your K-12 peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Monday, 28 October, 2019 03:30 PM|Monday, 28 October, 2019 04:00 PM
Keith Harrison, Managing VP, Gartner
The father of the electrification and the eponymous of an electric vehicle，failed in his wireless power transmission quest to unhook us from the grid. Now his namesake，Tesla，and other EV manufacturers，are driving us toward decentralized and democratic energy provisioning future. This presentation will discuss the future of the grid and its digitally enabled business and operating model.
Monday, 28 October, 2019 03:30 PM|Monday, 28 October, 2019 04:00 PM
Peter Delano, Managing Vice President, Gartner
Financial Services CIOs tell us that digital transformation is their top priority however many companies are still struggling to integrate that goal into their strategic planning or harvest results from digitalization. In this session we present a taxonomy allowing us to analyze the key differences between digital rookies and trailblazers regarding business goals and outcomes, technology adoption and corporate cultures. Business and IT leaders from both rookie and trailblazer organizations can use these findings to accelerate their digital journey.
Tuesday, 29 October, 2019 09:00 AM|Tuesday, 29 October, 2019 10:00 AM
John Kost, Distinguished VP Analyst, Gartner
Olive Huang, VP Analyst, Gartner
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Partha Iyengar, Distinguished VP Analyst, Gartner
It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Tsuneo Fujiwara, VP Analyst, Gartner
"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
David Furlonger, Distinguished VP Analyst, Gartner
Traditional funding models for business have been based on well-worn and accepted capital markets practices and accounting models. Those models are now barely fit for purpose. Battle lines between aggregated and disaggregated commerce are drawn. Fragmented customer consumption preferences and decisions have the opportunity of being reaggregated under customer control. Businesses will need to adapt their engagement, product and financing models to reflect this shift in market dynamics. Capital and value, the oil that lubricates business activity needs a different form of refining to amplify success in an era of digital transformation.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Debra Curtis, VP Analyst, Gartner
Moving to a digital operating model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including performance management, governance approach, and new ways of working, such as bimodal and moving to the product model.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Jorge Lopez, Distinguished VP Analyst, Gartner
What will it mean to be an educated person in a digital society? What will it mean to be a healthcare system? The answers to these and other related questions will shape a digital society. What are the new institutions that will be the pillars of this new digital society? What will it take to build these institutions， who will do it， and why? What is a new institution and why is it important now?
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Every year Gartner assesses the business landscape from the CEO point of view — seeking out the most significant trends and issues impacting commercial agendas. We assess the ramifications for CIOs and the top actions they should consider to respond effectively, just in time.
Tuesday, 29 October, 2019 11:45 AM|Tuesday, 29 October, 2019 12:30 PM
Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Olive Huang, VP Analyst, Gartner
Business model change has always had an impact on CRM applications. However, Gartner receives an increasing number of inquiries from its clients on digital business model change and the focus on customer centricity under these new business models. It is now even more critical to look at CRM applications for the next five years and how they should evolve to support these new business models. Key Issues 1) What kind of business model change will organizations undertake and what are the impact to their relations with customers? 2) What changes do organizations need on their CRM technologies to support these new digital business?
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Chet Geschickter, VP Analyst, Gartner
The growth mechanics and financial considerations of digital business are different from traditional business. Exponential growth is real, but it comes at a price. Technology is just one component of a successful business model. Digital natives companies in a wide range of sectors — not just FANG — provide valuable case studies and data points, including comparable financial data and lessons learned.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Deacon D.K Wan, Sr Director Analyst, Gartner
CIOs and digital business leaders are under enormous pressure from senior executives to get their firms "digital enough"! Our two year long study of digital organizations is yielding new approaches to building the digital platform， revealing the new technologies and skills required. More important， it highlights the organizational， cultural， and business change required for success.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
John Kost, Distinguished VP Analyst, Gartner
To successfully navigate the ups and downs of the business cycle, government CIOs must plan ahead so that their organization can absorb the impact of lower revenue and emerge stronger when conditions change. This session will provide key insights from the Symposium Opening Keynote to show how public sector technology leaders can optimize strategy, cost, and talent to win in the turns.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Mark Beyer, Distinguished VP Analyst, Gartner
The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Nick Jones, Distinguished VP Analyst, Gartner
Gartner surveys show innovation leaders are exploring a very wide range of technologies from long-term speculative bets on quantum computing to mainstream technologies such as AI which deliver business results rapidly. In this session, we’ll discuss how to identify which new technologies are most likely to disrupt your business and how to exploit them.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:30 PM
Shailesh Muvera Kuttappa, Sr Principal, Advisory, Gartner
Clients are shifting from asking how to start DevOps towards how to sustain and scale efforts. Because clients have a wide range of experience with DevOps, Gartner has identified a number of key practices to share.
Wednesday, 30 October, 2019 08:45 AM|Wednesday, 30 October, 2019 09:45 AM
Jo Liversidge, Sr Director Analyst, Gartner
This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Anne Thomas, Distinguished VP Analyst, Gartner
Every business is a technology business and applications are at the core (and edge) of every organization. Business models, customer demands, and the competitive landscape are all undergoing significant change which will require a new approach to how application leaders need to develop and deliver their application strategy to meet business goals. This session will focus on the strategy, architectures, people and culture changes required to embed application capabilities into the DNA of your business.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
The most successful organizations take risks in "the turns", those places in the enterprise journey where others slow down. Turns can be economic, geopolitical, environmental, social or competitive. This session will focus on how the CIO should prepare and lead in the turns, building agility into systems, processes, and decision-making, both within their teams and among their peers.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Saul Brand, Sr Director Analyst, Gartner
To become more relevant to business leaders and earn a seat at the strategy formulation table, CIOs must understand and help develop their enterprises’ financial models and be able to articulate them to support digital business strategy and investments. In this session, we will examine how CIOs can exploit financial models.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Jason Wong, VP Analyst, Gartner
Digital business is about the creation of new business models, typically built on digital products and platforms. To continuously deliver digital product innovation and business value, application leaders should apply Gartner’s Blueprint to help transform the culture, skills, architecture, technologies and software quality capabilities of their development organizations.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Eric Thoo, Sr Director Analyst, Gartner
An “unintegrated digital business” is simply an oxymoron. Digitization empowers organizations to innovate and disrupt but also entails tackling integration issues in a daunting array of applications, data, APIs, mobile, ecosystems and “things”. An “Integration Business Utility” IT shared service is becoming a precondition to be in business for organizations of any kind.
Key issues:
● What are the trends that will lead CIOs to an integration business utility strategy?
● How will CIOs establish a versatile and cost-effective integration service platform — the hybrid integration platform?
● How will CIOs set up an integration strategy empowerment team to provide best-in-class integration services to the business?
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Brian Prentice, VP Analyst, Gartner
The use of technology to define the strategic direction of a company has been the dream of many companies during digital transformations. However, savvy CIOs will find that technologies are still only tactical elements in the larger strategy of business transformation.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 10:00 AM
Yoshi Matsumoto, VP, Advisory, Gartner
As business leaders become more digitally dexterous, they take on a growing share of digital delivery responsibilities. Currently, 44% of digital team leaders report directly to business areas. Demand for key technology skills such as RPA, AI and Data Science is currently higher outside IT (in sales, marketing, R&D, engineering, and other groups) than inside IT departments. These changes portend a significant evolution in the CIO role from service delivery to digital orchestration--architecting and managing cross-cutting platforms and common ways of working across distributed digital business teams. In this session, we’ll illustrate this evolution with concrete examples of real-world CIOs that are changing their focus and responsibilities to accelerate digital transformation and enable distributed digital delivery.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Dale Kutnick, Senior Vice President, Gartner
Successful digital enterprises have something most don’t — digital product management, and product-centric IT delivery. This session will provide CIOs with the essentials they need so they can evaluate Digital Product Management and determine if to adopt, where to adopt, how to adopt and how to avoid traps and pitfalls when adopting!
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Denise Ganly, Sr Director Analyst, Gartner
Many organizations continue to approach ERP the same way they did 20 years ago. In 2019 the pace of business requires flexibility and agility not delivered by monolithic ERP and old fashioned ’front-end’ and ’back-end’ thinking. The 4th era of ERP is approaching and if organizations aren’t already executing a postmodern ERP strategy they will find themselves left behind
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
David Furlonger, Distinguished VP Analyst, Gartner
This presentation is focused on what blockchain means for business and government leaders. It explains what the Real Business of Blockchain is all about. How you need to re-engineer your business relationships, monetize illiquid assets and redistribute data and value flows to more successfully engage with the digital world. (*see Harvard/Gartner Book by the same name of the title)
Wednesday, 30 October, 2019 01:30 PM|Wednesday, 30 October, 2019 02:30 PM
Rhys Binney, Sr Principal, Advisory, Gartner
To support digital transformation, CIOs are increasingly organizing IT work and priorities around “product lines” rather than projects, and moving to continuous delivery. IT product line management offers the speed, flexibility and business outcomes orientation necessary to compete in the digital era. But doing it at a scale requires a very significant evolution in how IT funds and resources are worked. In this session, we’ll discuss examples of how leading CIOs have made the case to the CFO and other C-Suite leaders for changes required to support a product line transformation in IT.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:25 PM
Partha Iyengar, Distinguished VP Analyst, Gartner
The content consists of 16 board-ready presentations on key topics related to Digital Business (AI, Blockchain, et. al.) that the Board needs to be educated about.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
Olive Huang, VP Analyst, Gartner
Excellence in customer experience is critical to the development of a digital business platform and to date, CIOs have been stuck in the passenger seat. In this session, we’ll review best practices for CIOs looking to increase their influence over the development of customer experience strategy and the distinct advantages that a foundational understanding of technology has in accelerating customer experience success.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
Jorge Lopez, Distinguished VP Analyst, Gartner
The New Institutions will be those that are designed for a Digital Society. One that newly defines the expectations for an educated person, a good citizen, a head of a family ... in short, how to live a life that is productive for society while fulfilling one’s own dreams. These New Institutions will be designed according to the roadmap provided by Genealogy of the Future, where humans and machines are co-developing to form a Digital Society.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Tsuneo Fujiwara, VP Analyst, Gartner
Culture hacking — making immediate, emotional, visible changes to the culture — has exploded as a way to trigger on-the-ground transformation. By popular demand, this session provides a step-by-step roadmap for how to hack your culture, including pragmatic examples and do’s and don’ts.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Debra Curtis, VP Analyst, Gartner
Enterprises today must continue to be successful at their “business as usual”, at the same time that they develop and scale their “digital transformation”. That means introducing evolutionary and transformational changes to both business and operating models. CIOs must take the lead to orchestrate those different programs. This session will show how to orchestrate them.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Nick Jones, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 05:00 PM
Jo Liversidge, Sr Director Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal and mitigate risk when dealing with Salesforce.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:00 PM
Leigh McMullen, Distinguished VP Analyst, Gartner
Effective digital businesses and governments know how to navigate the complex landscape of digital ecosystems. These enterprises avoid having their ecosystems turn into an ego-systems — that favors them at the expense of partners. They seek new opportunities as industries converge into ecosystems we call eco-stries. But they also fear that the digital giants’ ecosystems will become so dominant that they become eco-polies. Come join us as we describe a digital future ruled by ecosystems and what you should do about it.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:00 PM
Neil Osmond, Distinguished VP Analyst, Gartner
IT leaders can influence the development of goals and metrics that lay out the digital business journey, measure progress and sharpen expected outcomes. This session provides the opportunity to ask questions about developing digital business key performance indicators.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:15 PM
Yoshi Matsumoto, VP, Advisory, Gartner
At the digital era, enterprises are facing major organizational transformation by M&A. On the other hand, IT is one of the biggest success factors of M&A, and CIOs are challenged to show their leadership and capability. This session will explain the M&A and IT postmerger integration processes at an IT perspective.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:15 PM
Stefan Kulak, Director, Advisory, Gartner
CIOs know that IT does not have the capacity to meet demand from the rest of the business. Instead of trying to buy marginal increases to IT’s capacity， more CIOs look to find capacity outside of corporate IT. Three main paths to building enterprise capacity include recognizing business teams’ autonomy， lowering technical barriers and building business teams’ expertise. See how progressive midsize companies tap into the potential of enterprise capacity.
Thursday, 31 October, 2019 12:15 PM|Thursday, 31 October, 2019 01:00 PM
Dale Kutnick, Senior Vice President, Gartner
Digital businesses require new capabilities. CIOs must evolve IT delivery to support greater internal agility and execution. Top performing CIOs have begun shaping their IT organizations to provide more product-centric approaches for specific IT deliverables. This session will provide CIOs with techniques for determining which IT deliverables should be designated as “products" for investment vs. traditional IT "budget."
Thursday, 31 October, 2019 02:00 PM|Thursday, 31 October, 2019 02:45 PM
David Furlonger, Distinguished VP Analyst, Gartner
As technology and market transformation enables fundamental changes in ways that customers (design), consume and use products and services, so these changes will flow through to impact the very future of business. Concepts of buying and owning as well as engagement, even the actors involved will change, as will the principles on which value is generated, stored and exchanged. How will these fundamental shifts on the demand side impact your role, your customer and the future of business ?
Thursday, 31 October, 2019 02:00 PM|Thursday, 31 October, 2019 03:00 PM
Shailesh Muvera Kuttappa, Sr Principal, Advisory, Gartner
Digital business transformation is shifting the focus of technology delivery from IT to digital business teams — those outside the traditional IT function who use data or technology to achieve business outcomes. Yet IT’s traditional approaches to governing technology initiatives are often too heavyweight and hinder these teams’ ability to deliver value. This session presents best-practice case studies from Standard Bank, Intuit and Adidas that demonstrate how CIOs can adapt their governance approach to enable digital business teams to deliver digital capabilities without exposing the company to excessive risk.
Thursday, 31 October, 2019 03:00 PM|Thursday, 31 October, 2019 03:30 PM
Adrian Leow, Sr Director Analyst, Gartner
Understanding the large digital players (like Amazon, Alibaba, Google, Baidu and others) that play multiple roles in a growing number of industries is one of the most important considerations related to winning in an increasingly digital world. Few companies are prepared for or sufficiently experienced with these digital dragons. That must change.
The rate of technology change is accelerating. These conference sessions will help you keep a step ahead with the trends in emerging technologies like Internet of Things, AI, blockchain and more:
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Often, the biggest hurdle to digitalization is the culture of employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Monday, 28 October, 2019 11:30 AM|Monday, 28 October, 2019 12:15 PM
Join your Higher Ed peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Monday, 28 October, 2019 01:15 PM|Monday, 28 October, 2019 01:45 PM
Pete Redshaw, Practice Vice President, Gartner
Financial Services is fraught with disruption from new competitors, regulators, and innovations in technology. CIOs must cut through the hype and identify the technologies and supporting capabilities that present true business opportunities for their firms. Join this session to learn how firms are using disruptive technologies such as AI, Open Banking, Blockchain and others to unleash new capabilities and drive business growth.
Monday, 28 October, 2019 02:45 PM|Monday, 28 October, 2019 03:05 PM
Mark Beyer, Distinguished VP Analyst, Gartner
Top leaders are being presented with an opportunity to lead by example. Decision engines, predictive analytics, prescriptive models all have the potential to become true digital assistants. But what if they get smart enough to be a contributing member of the leadership team? We discuss how ensemble models can become a sort of leadership cohort that is ever-present with top leaders, providing them inputs, advice and even contributing dissenting opinions when needed. The content in this presentation is based on Gartner “Maverick" research, designed to spark new, unconventional insights.
Monday, 28 October, 2019 02:45 PM|Monday, 28 October, 2019 03:30 PM
Join your K-12 peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Jorge Lopez, Distinguished VP Analyst, Gartner
What will it mean to be an educated person in a digital society? What will it mean to be a healthcare system? The answers to these and other related questions will shape a digital society. What are the new institutions that will be the pillars of this new digital society? What will it take to build these institutions， who will do it， and why? What is a new institution and why is it important now?
Tuesday, 29 October, 2019 11:00 AM|Tuesday, 29 October, 2019 11:20 AM
Anne Thomas, Distinguished VP Analyst, Gartner
The Gartner Hype Cycle is a consolidated view of the dynamics in a selected market and its cycles of innovation. This theatre session will examine key innovations in application architecture that support your transition to digital business.
Tuesday, 29 October, 2019 11:30 AM|Tuesday, 29 October, 2019 11:50 AM
Jason Wong, VP Analyst, Gartner
Enterprise low-code application platforms (LCAP) offer compelling productivity gains for professional and citizen development, as well as speed-of-delivery benefits. We review the trends and vendors to help you identify the platform with a balance of technology and business capabilities suited to your enterprise’s needs.
Tuesday, 29 October, 2019 11:45 AM|Tuesday, 29 October, 2019 12:30 PM
Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Eric Thoo, Sr Director Analyst, Gartner
The proliferation of connected ecosystems, platforms and "things” is fast exceeding human capacity to optimally connect and orchestrate a vast set of integration operations. CIOs and leaders responsible for integration will need to determine how self-adjusting or self-learning artificial intelligence approaches can enable integration initiatives.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Tracy Tsai, VP Analyst, Gartner
Artificial intelligence adoption has entered the mainstream, but most organizations are in the early stages and still developing their strategy and governance. Get a sense of where you stand and where the industry will progress.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Julian Sun, Director Analyst, Gartner
The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Brian Prentice, VP Analyst, Gartner
The use of technology to define the strategic direction of a company has been the dream of many companies during digital transformations. However, savvy CIOs will find that technologies are still only tactical elements in the larger strategy of business transformation.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Mark Beyer, Distinguished VP Analyst, Gartner
Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
Jorge Lopez, Distinguished VP Analyst, Gartner
The New Institutions will be those that are designed for a Digital Society. One that newly defines the expectations for an educated person, a good citizen, a head of a family ... in short, how to live a life that is productive for society while fulfilling one’s own dreams. These New Institutions will be designed according to the roadmap provided by Genealogy of the Future, where humans and machines are co-developing to form a Digital Society.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Nick Jones, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.
Thursday, 31 October, 2019 12:15 PM|Thursday, 31 October, 2019 01:00 PM
Anne Thomas, Distinguished VP Analyst, Gartner
Every connected app on every mobile device，every site on the web tracking users or providing a rich UX，every application deployed to or exposed through cloud services uses APIs. Anybody can build the next killer app，anywhere. Thanks to Open Banking，Banks don’t own their customers anymore. But there’s much more to come: This session will cover the likely disruptions API will cause from here to 2024.
Thursday, 31 October, 2019 03:00 PM|Thursday, 31 October, 2019 03:30 PM
Adrian Leow, Sr Director Analyst, Gartner
Understanding the large digital players (like Amazon, Alibaba, Google, Baidu and others) that play multiple roles in a growing number of industries is one of the most important considerations related to winning in an increasingly digital world. Few companies are prepared for or sufficiently experienced with these digital dragons. That must change.
The way we conduct business is changing. What will the future of work look like? How can you prepare? These conference sessions will help answer these questions and more:
Monday, 28 October, 2019 01:15 PM|Monday, 28 October, 2019 02:15 PM
Paul Cunningham, Executive Partner, Gartner
Ash Sowter, Sr Executive Partner, Gartner
How will you evolve your employee experience to deliver increased engagement and drive better business outcomes as a result.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Women are often an underleveraged talent pool in IT, with only 26% of professional IT jobs being filled by women. All IT leaders must focus on maximizing this talent opportunity. Share bright spots and challenges in identifying and developing women in IT leadership. How can your organization start identifying and developing talented women earlier? What more can you do to support women on your team or in your workplace? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 11:45 AM|Tuesday, 29 October, 2019 12:30 PM
Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Lily Mok, VP Analyst, Gartner
Innovative technologies are transforming how talent is developed， what we can consider "talent" and how organizations can tap into it. This session explores the impact of digital on the broader talent ecosystem that CIOs and other executives need to navigate. Executives need to rethink how they go about finding， developing and deploying talent in fundamentally new ways.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:45 PM
Nerida Budd, VP, Executive Partner, Gartner
Magriet Roos, Sr Executive Partner, Gartner
How CIOs can create innovative learning environments for their institutions and champion the cultural change to drive Digital Transformation. The focus is on innovating in three key learning environments: online learning, workplace-focused learning, and classrooms of various types.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Mark Beyer, Distinguished VP Analyst, Gartner
Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Share best practices, common pitfalls and cultural challenges of implementing agile teams. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
As a CIO and IT executive you must constantly balance innovation with optimization. These are the conference sessions to help you manage innovation to achieve your strategic priorities:
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Often, the biggest hurdle to digitalization is the culture of employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Laura Craft, VP Analyst, Gartner
Healthcare products/services are evolving rapidly along with the innovations and the industry’s business model changes. This session explores the future of products/services in healthcare and provides a framework for tackling the complex， hybrid digitally-enabled products coming to market for a healthcare ecosystem where entities are interdependent in delivering value.
Monday, 28 October, 2019 11:30 AM|Monday, 28 October, 2019 12:15 PM
Join your Higher Ed peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Monday, 28 October, 2019 11:30 AM|Monday, 28 October, 2019 12:30 PM
Marcus Darbyshire, VP, Executive Partner, Gartner
While innovation is synonymous with invention in the private sector, government innovation has been making great strides in recent years. From chatbot citizen service delivery to AI tax fraud detection, join your peers to share and discuss innovative government solutions.
Monday, 28 October, 2019 02:45 PM|Monday, 28 October, 2019 03:30 PM
Join your K-12 peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Jorge Lopez, Distinguished VP Analyst, Gartner
What will it mean to be an educated person in a digital society? What will it mean to be a healthcare system? The answers to these and other related questions will shape a digital society. What are the new institutions that will be the pillars of this new digital society? What will it take to build these institutions， who will do it， and why? What is a new institution and why is it important now?
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Chris Ganly, Sr Director Analyst, Gartner
This is an “Ask the Expert” session on using cost optimization as a source of funds for innovation and growth.
Tuesday, 29 October, 2019 11:45 AM|Tuesday, 29 October, 2019 12:30 PM
Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
There are turns coming – in society, in economic conditions, in changed technological adoption, in business model innovation. How can CIOs improve the fitness of their IT organization and the enterprise to be ready to win in the next turn? This session will discuss leadership, organizational, process and technology priorities for CIOs for the coming year.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:45 PM
Erik Van Ommeren, Sr Director Analyst, Gartner
Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.
Tuesday, 29 October, 2019 03:15 PM|Tuesday, 29 October, 2019 04:00 PM
Join this Meetup to discuss various approaches to building self-service data models. What's worked well in your organization? How do you make decisions about what models to employ for particular data sets? How do you balance out the ease of maintenance of one large model vs the targeted specificity of overlapping smaller models? What considerations do you make in terms of including absolute necessities vs nice-to-have data points? What challenges have you faced in striking this balance? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Erik Van Ommeren, Sr Director Analyst, Gartner
Gartner research shows there are countless activities that can be executed to help innovation. From crowdsourcing to gamification and working with startups, etc. But how do we tie all this into a strategy? What are the three main things to keep in mind? This primer unveils what you need to know to develop innovation strategy at your organization.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Share best practices, common pitfalls and cultural challenges of implementing agile teams. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
Jorge Lopez, Distinguished VP Analyst, Gartner
The New Institutions will be those that are designed for a Digital Society. One that newly defines the expectations for an educated person, a good citizen, a head of a family ... in short, how to live a life that is productive for society while fulfilling one’s own dreams. These New Institutions will be designed according to the roadmap provided by Genealogy of the Future, where humans and machines are co-developing to form a Digital Society.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Chris Ganly, Sr Director Analyst, Gartner
In this session we will describe how to move beyond cost reduction to looking at optimizing the organization’s IT spend in order to enable investment in digital business innovation and growth areas.
Succeeding in a digital business world requires a workforce that is inspired, engaged and ready to take on new ways of working. This is easier said then done. These are the conference sessions that will provide leadership and cultural insights to help you recruit and retain the talent needed to succeed:
Monday, 28 October, 2019 02:45 PM|Monday, 28 October, 2019 03:45 PM
Mat Myers, Executive Partner, Gartner
To achieve digital business success and satisfy rapidly evolving technology requirements, CIO’s need to rebalance the skills in their team. Join in an engaging conversation about what your peers have done to rebalance the portfolio of IT skills in their organisation.
Tuesday, 29 October, 2019 10:30 AM|Tuesday, 29 October, 2019 11:30 AM
Frank Zenke, Executive Partner, Gartner
Cindy Schwartz, Sr Executive Partner, Gartner
Emotion plays a role in every decision we make. Data and analytics leaders who understand and acknowledge this will be able to recognize and harness the power of emotion in decision making, while remaining data-driven.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Women are often an underleveraged talent pool in IT, with only 26% of professional IT jobs being filled by women. All IT leaders must focus on maximizing this talent opportunity. Share bright spots and challenges in identifying and developing women in IT leadership. How can your organization start identifying and developing talented women earlier? What more can you do to support women on your team or in your workplace? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Tsuneo Fujiwara, VP Analyst, Gartner
"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.
Tuesday, 29 October, 2019 02:00 PM|Tuesday, 29 October, 2019 03:00 PM
Marcus Darbyshire, VP, Executive Partner, Gartner
Do digital leaders need to rethink their leadership style to get the most out of their teams? Share and discuss with your peers how CIOs are using unconventional leadership approaches to drive new levels of teamwork and performance that deliver even higher value in their digital agendas.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
There are turns coming – in society, in economic conditions, in changed technological adoption, in business model innovation. How can CIOs improve the fitness of their IT organization and the enterprise to be ready to win in the next turn? This session will discuss leadership, organizational, process and technology priorities for CIOs for the coming year.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:45 PM
Erik Van Ommeren, Sr Director Analyst, Gartner
Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Leigh McMullen, Distinguished VP Analyst, Gartner
Most CEOs are excellent problem solvers, but too often CIOs seek approval rather than enable their CEOs to participate in the decision making process. This causes disengagement, and is at the root of many of the challenges CIOs and IT leaders face. CIOs need to use different tools to get their CEO to the table and keep them engaged so that they value the outcome of the decisions we ask for.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:30 PM
Claire Jorgensen, Sr Executive Partner, Gartner
Talent risk is a top leadership concern, with 77% of CEOs citing the availability of key skills as a threat to growth. Qrganisations continue to invest significant resources in managing talent in their workforce and seek to create opportunities to attract and retain a diverse workforce. Attracting women in IT continues to be challenging. Join this roundtable to share and discuss the strategies and approaches you and your organisations have adopted which include the successes and key learnings.
Wednesday, 30 October, 2019 07:45 AM|Wednesday, 30 October, 2019 08:45 AM
James Kyd, Executive Partner, Gartner
Success as a CIO depends upon building trust and confidence with the executive team as a business leader. The CIO must turn business-technology conversations into pragmatic business outcome discussions focused on investment decisions.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
The most successful organizations take risks in "the turns", those places in the enterprise journey where others slow down. Turns can be economic, geopolitical, environmental, social or competitive. This session will focus on how the CIO should prepare and lead in the turns, building agility into systems, processes, and decision-making, both within their teams and among their peers.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Saul Brand, Sr Director Analyst, Gartner
To become more relevant to business leaders and earn a seat at the strategy formulation table, CIOs must understand and help develop their enterprises’ financial models and be able to articulate them to support digital business strategy and investments. In this session, we will examine how CIOs can exploit financial models.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Paul Martin, Executive Partner, Gartner
Gartner research shows that clients see boutiques as being best at helping them think outside the box to innovate with emerging technologies. Enterprises are geared to large consultants/SIs, overlooking innovative vendors not on procurement's preferred partner list. Buyers need to reframe the game, utilizing partner's "foot-in-the-door" strategies hinging on the willingness to commit initial investment in solution building and business development, as well as ensuring clients understand the full range of services the small and midsize partners offer.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 10:00 AM
Christine Tsinta, Executive Partner, Gartner
Your digital transformation is driven by the business digital ambition – but what is the really the business appetite for digital transformation? Discuss with your peers the challenges and successes that have been underpinned by defining the digital ambition.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 10:35 AM
Brian Gagnon, VP, Team Manager, Gartner
Many business areas outside of IT are competing for the same scarce technology skills. CIOs and Chief Human Resource Officers need to define a new partnership for leadership of an enterprise digital talent strategy. Join this session to learn how leading companies effectively bring together IT and HR’s expertise to create a consistent approach to talent acquisition and development across the enterprise.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Lily Mok, VP Analyst, Gartner
CIOs must take the lead to reimagine the future workforce model that enables their business to not only tap into nontraditional human workers but also leverage nonhuman workers to gain a competitive advantage. This session discusses how workforce models will change in the next 10 years and how they will impact management and talent practices.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Dale Kutnick, Senior Vice President, Gartner
Successful digital enterprises have something most don’t — digital product management, and product-centric IT delivery. This session will provide CIOs with the essentials they need so they can evaluate Digital Product Management and determine if to adopt, where to adopt, how to adopt and how to avoid traps and pitfalls when adopting!
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Daniel Sun, VP Analyst, Gartner
Getting the right seat at the table with the right leadership teams across the enterprise is not easy but incredibly important. Getting the seat， you want requires a strategy to put you and IT into the right position. This session will provide you with the strategies to get you on the right teams so you can deliver impact and value.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:45 AM
Diane Berry, VP Analyst, Gartner
Digital disruption changes the role of the CIO and the type of leader needed. CIOs need to put focus and refine their personal brand to ensure it reflects who you are and that have a respected digital leader. Participants will gain insight from Gartner analysts and their peers on what processes and tools can be used to build a powerful internal and external personal brand.
Wednesday, 30 October, 2019 11:15 AM|Wednesday, 30 October, 2019 12:00 PM
It’s challenging enough as an IT leader to get a seat at the Board of Director's table; however, when you’re a woman IT leader, the challenge intensifies. What techniques, tips and advice can other women share who have been successful at this? What common languages does a woman in IT need to learn, fine-tune and adopt to have presence, influence and impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
Graham Waller, Distinguished VP Analyst, Gartner
With digital business transformation ambiguity abounds. To thrive requires shattering self-limiting beliefs that stymie progress. CIOs can equip their teams to embrace a growth mindset that fosters the creativity， resiliency and continuous learning needed to tackle the uncertainty of digital business.
Wednesday, 30 October, 2019 02:00 PM|Wednesday, 30 October, 2019 03:30 PM
Suzanne Adnams, VP Analyst, Gartner
To cope with constant change, CIOs must help their teams become more flexible, develop a growth mindset and view change as less threatening. Change leadership using the ESCAPE model helps leaders develop the competencies they need to help their teams and organizations become more adaptive and view change as an opportunity to grow.
Wednesday, 30 October, 2019 02:00 PM|Wednesday, 30 October, 2019 03:30 PM
Ed Thompson, Distinguished VP Analyst, Gartner
Customer experience (CX) is among the top-5 priorities for executives including the CEO and CIO. But how can you as a CIO contribute to CX and drive a customer-centric culture? In this workshop we’ll explore the options a CIO has to influence and drive a customer-centric culture，discuss challenges， and help you develop a checklist of actions to engage your organization.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Tsuneo Fujiwara, VP Analyst, Gartner
Culture hacking — making immediate, emotional, visible changes to the culture — has exploded as a way to trigger on-the-ground transformation. By popular demand, this session provides a step-by-step roadmap for how to hack your culture, including pragmatic examples and do’s and don’ts.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Adrian Leow, Sr Director Analyst, Gartner
Creating killer apps at scale and building sustainable innovation will not be solely dependent on development platforms and technology. Development teams that value rock stars over rock bands suffer loss of productivity and morale. CIO’s and IT leaders can hear Gartner insights and discuss with their peers about effective processes and techniques to hire and retain the best app development talent.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 05:00 PM
Cindy Schwartz, Sr Executive Partner, Gartner
You know that the formula for success in an ever-changing technology landscape is to have a strong ContinuousNext strategy, but your organization isn’t there yet. Join us in a conversation with your peers on the role that digital dexterity and agile play in achieving ContinuousNEXT.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 11:35 AM
Brian Gagnon, VP, Team Manager, Gartner
An effective employee value proposition (EVP) helps improve your offer-to-acceptance ratio, accelerates the hiring cycle, and reduces compensation premiums by as much at 20%. Most CIOs, unfortunately, don’t have a data-driven approach to identifying and defining their EVP for IT talent. In this session, you will learn how to match your IT department’s context, strengths and limitations to what candidates in the market are looking for. You’ll be equipped to create a more powerful pitch for your recruiting efforts.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:00 PM
Daniel Sun, VP Analyst, Gartner
Sorry, but the best idea or business case does not always win — sometimes it is the best pitch that convinces leaders to part with their money. And a bad pitch will absolutely sink your chances. This session will describe what a great pitch needs and how successful leaders give great pitches.
Thursday, 31 October, 2019 12:15 PM|Thursday, 31 October, 2019 01:00 PM
Diane Berry, VP Analyst, Gartner
In this session, participants will have an opportunity to ask questions on how to build an executive personal brand that reflects the type of digital leader the CIO/IT leaders wants to be. One that is a fit for the individual. Advice and guidance based on analyst's extensive experience providing CIOs/IT leaders career coaching and from session attendees' input and discussion.
Thursday, 31 October, 2019 12:15 PM|Thursday, 31 October, 2019 01:00 PM
Graham Waller, Distinguished VP Analyst, Gartner
Access to needed skills is a perennial barrier to CIO success and has recently risen to a CEO strategy delivery concern too. Enterprises pursuing digital business must start addressing this challenge now. CIOs are well positioned to jump-start a continuous learning capability to help future-proof their people and enterprise.
Thursday, 31 October, 2019 02:00 PM|Thursday, 31 October, 2019 02:45 PM
Suzanne Adnams, VP Analyst, Gartner
Culture is not a barrier for CIOs who know how to shape culture. By focusing on three facets of culture: values, mindsets, practices, CIOs can help the organization grow and evolve with enterprise direction. This session looks at three tactics CIOs can apply to lead and shape organizational culture.
Thursday, 31 October, 2019 02:00 PM|Thursday, 31 October, 2019 02:45 PM
Deacon D.K Wan, Sr Director Analyst, Gartner
Most enterprises have now started the move from projects to products and the biggest question is "how do I get the organization to change?" Many people in the lines of business, executive management and even IT will be uncomfortable or even combative about making the switch. Concerns include funding models, perceived lack of control and losing the iron triangle of scope, time and cost. This presentation will review the forces necessitating the change, the "what’s in it for me?" arguments for various stakeholders, and tactics for helping the change occur.
Thursday, 31 October, 2019 02:00 PM|Thursday, 31 October, 2019 03:00 PM
Frank Zenke, Executive Partner, Gartner
Today's digital environment can be impacted by the CIOs and employers brand in the market and within the organisation.
- What does a good brand look like?
- How does a brand influence outcomes and what leverage does it provide?
- Can you change your brand, and if so how and why?
There is an increase requirement for cybersecurity. At the conference, we explore how to adapt your IT security requirements for a best in class security, risk and compliance strategy prepared for anything.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Bernard Woo, Sr Director Analyst, Gartner
Digital society, in a fact, is taking shape as we continue to develop our organizations and value propositions in communities, contacts and collaborations. The changes ahead may be unforeseen, but must be guided and chosen deliberately to maintain universal human rights like privacy and freedom. Prepare for ’Privacy-as-a-Context’ by starting the conversation on tomorrow’s PrivacyUX, today, balancing what your customer wants and what your technologies enable.
Tuesday, 29 October, 2019 11:00 AM|Tuesday, 29 October, 2019 11:20 AM
Craig Lawson, VP Analyst, Gartner
This session will review the latest Gartner Magic Quadrant for Managed Security Services (MSS). Attendees will learn about the provider landscape, current market requirements, and emerging services for this well-established security monitoring and management services market.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Richard Addiscott, Sr Director Analyst, Gartner
"Top" trends highlight ongoing strategic shifts in the security ecosystem that aren't yet widely recognized, but are expected to have broad industry impact and significant potential for disruption.
This presentation will describe the most significant trends in cybersecurity and how leading organizations are taking advantage of these trends.
Key issues explored will include:
Top technological improvements in the security product landscape
Trends in creating a top notch security organization
Strategic trends that will influence security strategy
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Paul Martin, Executive Partner, Gartner
Digital leaders must anticipate how trends in business, society, technology and information will converge to change where, when, why and with whom we will work in a digital business. Rather than guarding against security and privacy exposure, CIOs should instead collaborate with intelligent software and AI-powered robots in the workforce.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Srinath Sampath, Sr Director Analyst, Gartner
A security view of the 2019 CIO and CEO agenda.
Wednesday, 30 October, 2019 10:40 AM|Wednesday, 30 October, 2019 11:00 AM
Richard Addiscott, Sr Director Analyst, Gartner
This session will provide the study and result of Gartner's evaluation of the integrated risk management solutions market.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
Bernard Woo, Sr Director Analyst, Gartner
Privacy isn’t dead; it’s hiring! In the last 18 months, more has happened in the global regulatory landscape than in the century before. This session describes the most relevant developments in privacy requirements, how organizations should set up their privacy management program, and gives an insight into the emerging vendor landscape of various relevant markets that support the privacy management program.
Wednesday, 30 October, 2019 02:45 PM|Wednesday, 30 October, 2019 03:30 PM
Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Paul Proctor, Distinguished VP Analyst, Gartner
Today, 80% of the global 2000 largest organizations require at least annual updates on the state of IT risk and security. Most organizations make the same mistakes, this session will cover those mistakes and how to avoid them. We will also go over a narrative for board reporting that has had success in hundreds of organizations.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 04:45 PM
Craig Lawson, VP Analyst, Gartner
While cloud delivers a better level of default security, it is not a panacea. This session will dig into what the cloud-shared responsibility model looks like and things IT leaders need to keep in mind on how to move to the cloud at the speed of your digital business, but to do it securely.
Thursday, 31 October, 2019 12:15 PM|Thursday, 31 October, 2019 01:00 PM
Paul Proctor, Distinguished VP Analyst, Gartner
Risk is a tool that can propel strategies or sink them. Factoring risk into your strategy will guide investments and priorities. Risk management enables transparency and visibility into operational dependencies which can guide the success of strategy execution.
Thursday, 31 October, 2019 02:00 PM|Thursday, 31 October, 2019 02:45 PM
Srinath Sampath, Sr Director Analyst, Gartner
In today’s digital world, CIOs have to address multiple challenges related to risk and security. It’s a board-level issue that the CIO often does not entirely control. Emerging technology risk groups, governance processes outside of IT, compliance requirements and cultural disconnect problems are just a short list. At this session, get your questions answered and bring the risk and security monster under control!
Strategic planning and execution is critical to successful digital business transformation. These are the conference sessions that will help your IT organization develop and execute winning IT strategies:
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Cathleen Blanton, VP Analyst, Gartner
Culture eats strategy for lunch. And bad governance gums up the wheels of progress. Government IT organizations who want to implement ContinuousNext need to streamline their governance. Learn some new practical tips to ensure your agency decision-making is driven by， and achieves the right outcomes.
Monday, 28 October, 2019 10:30 AM|Monday, 28 October, 2019 11:15 AM
Laura Craft, VP Analyst, Gartner
Healthcare products/services are evolving rapidly along with the innovations and the industry’s business model changes. This session explores the future of products/services in healthcare and provides a framework for tackling the complex， hybrid digitally-enabled products coming to market for a healthcare ecosystem where entities are interdependent in delivering value.
Monday, 28 October, 2019 01:15 PM|Monday, 28 October, 2019 01:45 PM
Laura Craft, VP Analyst, Gartner
Data is the currency that runs through all services and products in healthcare and every critical initiative you manage depends on its quality and liquidity. Without data there is no digital，without quality data there is no value. This session challenges what you think you know about digital health data dexterity and the imperatives you need to initiate to manage this valuable asset.
Monday, 28 October, 2019 03:30 PM|Monday, 28 October, 2019 04:00 PM
Sharon Hakkennes, Sr Director Analyst, Gartner
The definition of a hospital is obsolete. Digital technology is enabling a new vision of care delivery and operation unconstrained by the physical facility. With a new mission of health value，a new virtual center of care capability is forming，aligning portable care capability and virtual care venues for patients. This session explores the implications for action of this metamorphosis.
Tuesday, 29 October, 2019 10:30 AM|Tuesday, 29 October, 2019 11:30 AM
Rhys Binney, Sr Principal, Advisory, Gartner
Digital initiatives to optimize or transform your business model require more cross-functional measures of progress. Given a diversity of priorities and goals, CIOs and other enterprise leaders need a storytelling framework to communicate progress effectively. In this session, we’ll discuss eight different value stories to frame your initiatives, and describe how to package different metrics—all drawn from your CIO peers— to tell a cohesive story.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 11:30 AM
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Every year Gartner assesses the business landscape from the CEO point of view — seeking out the most significant trends and issues impacting commercial agendas. We assess the ramifications for CIOs and the top actions they should consider to respond effectively, just in time.
Tuesday, 29 October, 2019 10:45 AM|Tuesday, 29 October, 2019 12:15 PM
Owen Chen, Sr Director Analyst, Gartner
Strategic planning is at the heart of every enterprise， and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy, (End-User CIOs)
Tuesday, 29 October, 2019 11:45 AM|Tuesday, 29 October, 2019 12:30 PM
Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Tuesday, 29 October, 2019 02:00 PM|Tuesday, 29 October, 2019 03:00 PM
Stefan Kulak, Director, Advisory, Gartner
CIOs at midsized companies know their teams lack the business acumen to engage effectively with business leaders and that existing efforts to improve business acumen fall short. With limited resources， CIOs at midsized firms must rethink how they build business acumen and how they equip teams to make better decisions. See how progressive midsized enterprise CIOs improve and apply IT’s business acumen.
Tuesday, 29 October, 2019 02:15 PM|Tuesday, 29 October, 2019 03:00 PM
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
There are turns coming – in society, in economic conditions, in changed technological adoption, in business model innovation. How can CIOs improve the fitness of their IT organization and the enterprise to be ready to win in the next turn? This session will discuss leadership, organizational, process and technology priorities for CIOs for the coming year.
Tuesday, 29 October, 2019 04:30 PM|Tuesday, 29 October, 2019 05:15 PM
Paul Proctor, Distinguished VP Analyst, Gartner
CIOs and their teams need to be able to articulate the value of digital business in the form of concrete metrics. This session will provide a framework for identifying value areas (e.g., revenue, cost reduction, margin improvement) and then continue with a way of establishing metrics to help executives track the progress and manage the risk of the digital business journey.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
The most successful organizations take risks in "the turns", those places in the enterprise journey where others slow down. Turns can be economic, geopolitical, environmental, social or competitive. This session will focus on how the CIO should prepare and lead in the turns, building agility into systems, processes, and decision-making, both within their teams and among their peers.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Saul Brand, Sr Director Analyst, Gartner
To become more relevant to business leaders and earn a seat at the strategy formulation table, CIOs must understand and help develop their enterprises’ financial models and be able to articulate them to support digital business strategy and investments. In this session, we will examine how CIOs can exploit financial models.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Erik Van Ommeren, Sr Director Analyst, Gartner
Gartner research shows there are countless activities that can be executed to help innovation. From crowdsourcing to gamification and working with startups, etc. But how do we tie all this into a strategy? What are the three main things to keep in mind? This primer unveils what you need to know to develop innovation strategy at your organization.
Wednesday, 30 October, 2019 09:00 AM|Wednesday, 30 October, 2019 09:45 AM
Jason Wong, VP Analyst, Gartner
Digital business is about the creation of new business models, typically built on digital products and platforms. To continuously deliver digital product innovation and business value, application leaders should apply Gartner’s Blueprint to help transform the culture, skills, architecture, technologies and software quality capabilities of their development organizations.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Dale Kutnick, Senior Vice President, Gartner
Successful digital enterprises have something most don’t — digital product management, and product-centric IT delivery. This session will provide CIOs with the essentials they need so they can evaluate Digital Product Management and determine if to adopt, where to adopt, how to adopt and how to avoid traps and pitfalls when adopting!
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Chet Geschickter, VP Analyst, Gartner
Your CFO is a crucial partner in the design of a modern digital business. Working together, you can craft new business model components and renewed approaches to value creation and management. Learn the key messages to communicate to your CFO to overcome skepticism and gain financial backing for your digital business initiatives.
Wednesday, 30 October, 2019 10:15 AM|Wednesday, 30 October, 2019 11:00 AM
Daniel Sun, VP Analyst, Gartner
Getting the right seat at the table with the right leadership teams across the enterprise is not easy but incredibly important. Getting the seat， you want requires a strategy to put you and IT into the right position. This session will provide you with the strategies to get you on the right teams so you can deliver impact and value.
Wednesday, 30 October, 2019 01:45 PM|Wednesday, 30 October, 2019 02:30 PM
James Anderson, Sr Director Analyst, Gartner
CIOs are rarely offered the opportunity to discuss IT business enablement and digital transformation within the context of business goals, because, as a group, CIOs have not consistently spoken the language of business. This session explains how to shift from the language of IT to Finance and Business Outcomes for improved stakeholder engagement.
Wednesday, 30 October, 2019 04:00 PM|Wednesday, 30 October, 2019 05:00 PM
James Lord, Executive Partner, Gartner
Digital ambitions across both commercial and government have huge promise for customer/citizen experience, revenue, efficiencies and staff experience. But as you shift to more digital ways of operating what does that mean for the IT Operating Model? What are the implications for the Enterprise Operating Model and what cultural obstacles are being faced? Join your peers to explore what needs to change and to share what is being down to address deeply embedded cultural barriers being faced.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:00 PM
Partha Iyengar, Distinguished VP Analyst, Gartner
This is session is about the results of the CEO Survey for 2019 with a specific focus on Asia/Pacific.
Thursday, 31 October, 2019 11:15 AM|Thursday, 31 October, 2019 12:15 PM
Yoshi Matsumoto, VP, Advisory, Gartner
At the digital era, enterprises are facing major organizational transformation by M&A. On the other hand, IT is one of the biggest success factors of M&A, and CIOs are challenged to show their leadership and capability. This session will explain the M&A and IT postmerger integration processes at an IT perspective.
Thursday, 31 October, 2019 12:15 PM|Thursday, 31 October, 2019 01:00 PM
Saul Brand, Sr Director Analyst, Gartner
To become more relevant to business leaders and earn a seat at the strategy formulation table, CIOs must understand and help develop their enterprises’ financial models and be able to articulate them to support digital business strategy and investments. In this session, we answer questions on how CIOs can exploit financial models.
Thursday, 31 October, 2019 02:00 PM|Thursday, 31 October, 2019 02:45 PM
Owen Chen, Sr Director Analyst, Gartner
In the digital business era, there is an increasing need that business should be measured on how well information technology is applied. CIOs should understand the importance of how well information technology is applied and build a mechanism to monitor and improve on it.
Thursday, 31 October, 2019 03:00 PM|Thursday, 31 October, 2019 03:30 PM
Adrian Leow, Sr Director Analyst, Gartner
Understanding the large digital players (like Amazon, Alibaba, Google, Baidu and others) that play multiple roles in a growing number of industries is one of the most important considerations related to winning in an increasingly digital world. Few companies are prepared for or sufficiently experienced with these digital dragons. That must change.