Attendees had access to more than 100 sessions covering the topics that mattered most to them and their organizations
Agenda
Attendees grabbed the latest insights on IT leadership skills, strategies, and much more at the Gartner IT Symposium/Xpo™ 2022 conference in Gold Coast, Australia.
2022 topic highlights
Architecture, Platforms and Software Engineering
Explore how to architect, build and run applications and platforms that drive your digital business strategy. Learn how to modernize legacy systems and accelerate software engineering practices with composable technologies, Agile, DevOps, and more.
Data, Analytics and AI
Leverage technologies of artificial intelligence (AI) and data and analytics to drive innovation, growth and efficiencies at scale and respond to uncertainty. Move to a data-centric culture of self-service and business analytics.
Cloud, Infrastructure and Operations
Optimize cloud business models, leverage edge computing and multicloud to evolve infrastructure and operations. Respond to new geopolitical pressures, such as data sovereignty and security, while managing costs through FinOps.
Customer and Citizen Experience
Discover how to create superior digital experiences that serve as a sustainable differentiator for customers and citizens. Explore ways to achieve total experience outcomes through linking with employee experience strategies.
Cybersecurity and Risk Management
Reframe cybersecurity as a business issue and manage risks in response to the disruption created by rapid changes in the digital world and a volatile geopolitical landscape. Rethink technology to enable composable trust and resilience.
Digital Business Acceleration
Build, scale, refine and accelerate your digital business strategy. Shift to the next level of creating new products and business models that can change the dynamics of your industry.
Executive Leadership
Discover how to be a transformational leader, influence stakeholders and embrace the evolution of the CIO role. Acquire the competencies to anticipate, prepare and manage the onslaught of disruptions. Strive for high performance of a generationally and geographically diverse team.
IT Investment and Value
Discover new funding models and cost and financial management frameworks that will help your organization prioritize investments that deliver the highest business value.
Future of Work
Explore digital workplace strategies, frameworks, blended human and AI workforces, and human-centric organizational designs to succeed in this new landscape of work.
Innovation and Disruption
Drive innovation and harness disruption, leveraging emerging technologies and scenario planning to achieve your digital ambitions.
Operating Models
Explore how to align operating models with enterprise and information and technology strategies, as well as adopting new operating models that are a better fit for the current environment.
Strategic Planning and Execution
Learn how to create and execute dynamic strategies that build resilience and position your organization to thrive.
Sustainable Business and ESG
Improve quality, scale and prioritize sustainable technology investments and environmental, social and governance (ESG) data that will help your enterprise pursue new growth opportunities, optimize costs and mitigate risks.
Talent, Culture and DEI
Learn how to recruit and retain diverse talent and reskill and upskill your existing workforce. Create a culture that encourages continuous exploration and the quest for game-changing business capabilities. Foster equity and inclusion as a fundamental lever for motivation and engagement.
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Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Outsystems: How Low Code can Enable Cloud Native with Minimal Risk and Resources
Richard Davies, SOLUTION ARCHITECT, Outsystems
Gartner predicts 70% of applications will be built on Low Code by 2025, but not all Low Code platforms are the same. OutSystems is the only Low Code platform that builds Cloud Native applications, dramatically reducing the resources you need and minimising your risks. In this session, find out how a model-driven development with integrated DevOps has helped businesses in Australia and across the globe to reduce time to deliver digital products and make changes
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
NetApp: Powering Aston Martin’s Formula 1 Strategy with Data
Matthew Swinbourne, CTO Ambassador, NetApp
For nearly three decades, NetApp has maintained a laser focus on innovations that help our customers build stronger, smarter, and more efficient data platforms.
A data fabric is a powerful architecture that standardizes data management practices and practicalities across cloud, on-premises, and edge devices. Among the many advantages that a data fabric affords, data visibility and insights, ubiquitous access and control, protection and security rise to the top.
Take a behind-the-scenes journey into the world of Formula 1 where NetApp and Aston Martin blur the lines of reality.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Achieve Strategic Value in AI With Seven Practices
Sharon Hakkennes, Sr Director Analyst, Gartner
Realizing the value and reaping the benefits are the top issues facing leaders executing AI projects. The five keys distilled from successful pioneers will enable leaders to productize AI at scale and unlock value from their AI initiatives.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
RingCentral: Become a CIO Superhero by Clearing Your Collaboration Roadblocks
Amir Hameed, VICE PRESIDENT, GLOBAL SOLUTIONS ENGINEE, RingCentral
This session will explore case study deployments from two of our current customers as well as show how CIOs can seize the moment and achieve superhero status within their organizations. It will also look at what's next on the horizon for the future of communications and collaboration, and share lessons learned in overcoming challenges and tough decisions to drive for a best-in-class hybrid experience.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
Harness: How NAB Was Able to Create True Cloud Agnostic Approach to Software Delivery
Jae Choi, PRINCIPAL ENGINEER, NAB
Simon Horrocks, VP, Harness
The idea at NAB was simple. Ensure that their highly talented engineers were able to deploy their software onto any public cloud, at any time. Like most simple ideas, the execution was considerably more difficult.
In this talk, Jae Choi, Principal Engineer at NAB, discusses how NAB needed to modernize their CI/CD stack to allow their engineers with the scale, stability, speed and governance to deploy to any cloud. Reducing 547 instances of Jenkins was only the first step that needed to be done.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
LeanIX: Hastings Deering - Enterprise Architecture Business Problem to Value Delivery
Tony McCauley, Digital Architect, Sime Darby Industrial
Tony McCauley (Enterprise architect) from Hastings Deering will be sharing his journey from having a lack of transparency across their application landscape to improved decision making and knowledge sharing through capability uplift of his Enterprise Architecture Team.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:45 PM - 06:05 PM AEST
WSO2: Delivering Digital Experiences- How to speed development with the right digital platform?
Kanchana Wickremasinghe, VP & PRODUCT MANAGER CHOREO DATA PLANE, WSO2
In the experience economy, unique digital experiences are a competitive advantage. Delivering these experiences is not easy, organizations can struggle to convert strategies into value. Technology leaders have had to focus on building platforms, investing resources on infrastructure instead of digital innovation.
This session will explore:
- How having a digital platform is a critical success factor
- The characteristics of a digital platform in the modern experience economy, and cloud native architecture
- How a digital platform fuels and expedites an organization's digital strategy
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Nutanix: Surviving and Thriving the Next Evolution of Hybrid Cloud – Core, Cloud, or Edge?
Jim Steed, Managing Director, Nutanix
Learn how to prepare your leaders, teams, and other stakeholders for the next evolution of hybrid cloud which will be more than having siloed data and applications in public and private clouds. Core, edge, and public clouds will all likely play some role in your infrastructure and become more interconnected, so what are the best practice considerations in deciding where to run apps? This session will cover frameworks and real-world examples to evaluate and understand each one, and the holistic approach in deciding where to use them.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:15 AM - 11:00 AM AEST
Ask the Expert: Govern Your Citizen Technologists to Optimize Your Low-Code Initiatives
Jason Wong, Distinguished VP Analyst, Gartner
Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and IT leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:15 AM - 11:00 AM AEST
Ask the Expert: Key Design Principles and Building Blocks for Digital Banking Platform Success
Jeff Casey, Sr Director Analyst, Gartner
Addressing changing customer needs and implementing new digital interaction channels is at the center of financial services transformation. Digital banking platforms are providing the capabilities that enable banks to orchestrate product and service delivery within a seamless, consistent experience by combining front-end development tools, common platform services and back-end business services. In this sessions, attendees will discuss the most common digital banking platform use cases and the building blocks required for success.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Roundtable: Driving a Connected Experience To Stay Ahead of the Competition, moderated by RingCentral
Peter Hughes, Regional Vice President, RingCentral
This session examines how siloed UCaaS and CCaaS platforms can’t address the needs of organizations looking to develop truly effective hybrid work environments and explores how tightly integrated UCaaS and CCaaS can help enterprises improve employee engagement and collaboration which can lead to more effective agent interactions and better customer outcomes.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:45 PM - 01:05 PM AEST
Red Hat: Delivering Frontline Digital Services for SA Health with HeartAI
Andreas Spanner, Chief Architect, Red Hat
Lukah Dykes, MANAGING DIRECTOR, HeartAI
Access to real-time data and observability is essential for delivering frontline digital customer services. Hear how HeartAI has delivered an integrated digital platform for SA Health using Red Hat open-source technology on public cloud, with real-time data streaming, data services integration and robust AI, to reconcile multiple data sources including State electronic medical record (EMR) system. Learn more about how the utilisation of contemporary digital technologies has enabled and transformed the SA Virtual Care Service, with real-time intelligence across ambulance and hospital services
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:45 PM - 01:05 PM AEST
Solace: Real-time Enterprise: Improving Business Agility with Event-Driven Architecture (EDA)
Phil Scanlon, VP, Field Technology, Asia Pacific & Jap, Solace
Is your organization prepared with the skills and technologies to support event-driven design?
Join us to learn why and how to leverage event-driven architecture to modernize legacy applications and deploy next-gen integration, giving you a better real-time insight as well as helping your digital transformation with applications in other clouds and on-premises environments.
• How EDA can drive transformation to a real-time event-driven business
• EDA simplicity of architecture, cost-saving, resilience and scalability
• Key steps for adopting EDA
• Case studies across industries
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 02:15 PM - 02:45 PM AEST
Strategic Roadmap to Becoming a World-Class Software Engineering Organization
Jason Wong, Distinguished VP Analyst, Gartner
As software eats the world, software engineering teams play a critical role in creating new business value. CIOs can use this strategic roadmap to transform your software engineering organization to become more resilient, adaptable and efficient in delivering business-changing digital products.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Ask the Expert: How Composable Architecture Drives Utility Customer Engagement?
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Capsifi: How Business Value Engineering Unlocks The Potential of Digital Transformation
Terry Roach, CEO, Capsifi
By attending this session, you will learn how Business Value Engineering helps align stakeholders and delivers the basis for successful change efforts. Business Value Engineering involves understanding how stakeholders perceive value before using that insight to shape the vision for future state offerings and then optimizing the steps needed to get there.
Tuesday, 13 September, 2022 / 03:40 PM - 04:00 PM AEST
Tanium: End Point Visibility to Drive Modernisation at Scale
Erik Gaston, VP GLOBAL EXECUTIVE ENGAGEMENT, Tanium Inc.
This breakout session will give participants a better understanding of what the main challenges to modernisation are and how to approach resolving them. We will discuss why the legacy methods of point solutions and having multiple control planes is no longer effective and why integration and rationalization are key to this transformation. This knowledge is what we have seen work to help organisations “stay ready so they don’t have to get ready” and take a more proactive approach to dealing with Cyber Security, Operations Management, and Risk Management issues.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:40 PM - 04:00 PM AEST
LogicMonitor: Observability Without Silos – Delivering Clarity in Enterprise IT
Luke Fogarty, Manager, Technical Services, LogicMonitor
In 2022, IT is under more pressure to deliver IT that is innovative and resilient, while improving efficiency. Yet, IT services have never been more complex, which has created "tool sprawl" and reduced visibility into IT service performance, leading to lost productivity, poor customer experience, and service outages.
Please join us in this session, where you will learn how IT organisations such as Bupa are using LogicMonitor’s approach to Unified Observability to bring clarity into enterprise IT and answer your questions on how to move from a collection of tools to unified observability.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 04:15 PM - 04:45 PM AEST
Composability Starts With Business Architecture
Marcus Blosch, VP Analyst, Gartner
Bridging the gap between business and IT to build a resilient enterprise with composable applications starts with business architecture. By using business architecture, fusion teams can focus on building adaptive applications that target changing business outcomes. We’ll address three key issues: What is composability, Why is business architecture essential to composability, and how do you use business architecture to design for composability.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Zoom: The Connected Experience: Reimagine the Communications Platform
Ricky Kapur, HEAD OF ASIA PACIFIC, Zoom
Greg Farmer, GM of Workplace Technology, NAB
Our world is forever changed - we now work across boundaries of time and place, as asynchronous communications allow us to collaborate deeply and video brings us together. But there is much more to communications than meetings, phone, and chat! Today our businesses demand intuitive, powerful tools to propel our teams forward and to keep us connected. Join us as we unveil the new Zoom Platform.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Digital Immunity: Taking Software Quality, Reliability and Resiliency to the Next Level
Manjunath Bhat, VP Analyst, Gartner
CIOs are looking for new practices for their development organizations to mitigate the risk to the business and deliver at a high level of business impact. The digital immunity concept provides a roadmap for creating reliable and resilient systems that exceed customer expectations. This talk covers:
• What is the vision for digital immunity?
• What are the key elements of digital immunity?
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
Tanium: Accelerating the Evolution of Security Using a Converged Approach
Erik Gaston, VP GLOBAL EXECUTIVE ENGAGEMENT, Tanium Inc.
To defend against attacks and protect critical data, enterprise organisations need a paradigm shift for complex risk and technology issues. CIOs have distributed enterprise assets to see and control, but most of them can't capture how many endpoints they have, what apps run on them, or whether they have the right controls across them. Erik Gaston will discuss the convergence of real-time decisions and remediation using one source of truth, unified controls and a common taxonomy. He will also discuss the need for new generation of security and operational solutions and new frameworks for them.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
RingCentral: Unlocking Siloed Workflows with an Integrated & Open Platform Communications Solution
This session will explore opportunities to integrate workflows and bring together your preferred communications platform with leading cloud solutions such as Salesforce, G Suite, Office 365 or Teams. Finally, it will explore how your open platform solution can help your team get the most out of today's AI offerings and unlock benefits across various lines of business.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
ServiceNow: Make Work Easy with AI Powered Service Operations
Service Operations can be a game-changer for any organisation. Join us to see how you can help your business automate and optimise processes for Service Operations to drive great employee experiences and keep your digital services running 24/7, all on a unified platform powered by AI.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Cohesity: Build Your Ransomware Response & Strengthen Your Threat Defense
Derek Cowan, Head of Systems Engineering - ANZ, Cohesity
Increasingly frequent and sophisticated ransomware attacks continue to plague organisations, with attackers focused on disrupting business continuity by stealing their data. Ransomware has evolved from its first iteration that was defended by traditional backup and recovery solutions, to Ransomware 2.0 that destroys their backups before encrypting data, and now even Ransomware 3.0, where data is exfiltrated to be exposed or sold. Organisations must adopt a modern approach to successfully manage, protect, and recover their data that also integrates seamlessly with their threat defense measures.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Broadcom Software: How to Drive Innovation, Security & Sustainability in Society 5.0
Laureen Knudsen, CHIEF TRANSFORMATION OFFICER, BROADCOM S, Broadcom
Society 5.0 is on the way. We all need to be able to take advantage of the opportunities that will arise and fight off the disruptions to our business. This session will focus on how value streams provide the infrastructure to seamlessly flow all work through your organization, whether that work is sustainability, security, or innovation. How you optimize your people, process, and technology will set the stage for whether you are part of a modern global economy for years to come.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Darktrace: How AI Can Think Like an Attacker
Tony Jarvis, DIRECTOR OF ENTERPRISE SECURITY, Darktrace
In the face of skyrocketing cyber risk, detecting and responding to attacks is no longer enough. Organizations must take proactive steps to prevent threats before they happen, and to recover if compromised. In this session, Darktrace unveil an ambitious new approach to security, with core engines powering AI technologies to prevent, detect, respond, and ultimately heal from attacks. Together, these engines combine to strengthen organizations’ security posture in a virtuous AI feedback ‘loop,’ which provides powerful end-to-end, bespoke, and self-learning solutions unique to each organization.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:20 AM AEST
Hype Cycle for Digital Grid Transformation Technologies
Zarko Sumic, Distinguished VP Analyst, Gartner
Grid edge disruptions from climate to distributed renewables are challenging the energy business model. A digital grid can deliver operational resilience and create new products. This Hype Cycle provides energy and utility CIOs with insights on technologies to enable digital grid transformation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:45 AM AEST
Ask the Expert: VMware, Virtualization, Containers and the Future of Your Hybrid Cloud Infrastructure
Michael Warrilow, VP Analyst, Gartner
2022 has been a tumultuous year for your on-premises computing infrastructure. Attend this session to hear from Michael Warrilow about preparing for 2023 and beyond.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
8x8: The Cost of Doing Nothing: Can You Afford to Stick with Dated Communications Tools?
Amrit Chaudhuri, Executive Vice President, 8x8
Amidst global economic turbulence, the cost of sticking with dated, inflexible communications tools is becoming clear.
Don’t wait to find out your cost of doing nothing. Learn how IT heroes have unlocked agility, value, and competitive advantage by moving to a modern cloud communications platform for every employee and customer experience.
Plus, leave with your own action plan to bring CX and EX together and be the technology hero.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Vocus: Space the Final Frontier - How LEO Satellites are Revolutionising Connectivity
Phil Ridley, CEO, Quasar Satellite Technologies
Ashley Neale, Development Manager - Satellite and Infrastructure, Enterprise & Government, Vocus
David Thorn, Vice President APAC, OneWeb
Space experts and industry pioneers, Phil Ridley, CEO Quasar Satellite Technologies, David Thorn, VP APAC OneWeb, and Vocus' own satellite expert, Ashley Neale, come together in a Vocus panel to discuss the modern-day space race, how low-earth orbit (LEO) satellite technology is transforming connectivity around the planet, and to explore the importance of Australia’s sovereign space industry. Take your organisation’s connectivity to the next level with this leading-edge technology that’s redefining business operations, delivery of critical services, hybrid working, and business composability.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Qlik: Accelerating Organization Value Through Data-Driven Transformation: Real-Life Example
A real life example of what is possible when an organization becomes truly driven by actionable insights, and uses data to inform decision-making across the organization. Hear from a Qlik customer on their transformational journey from siloed data and time-consuming reporting to accurate, accessible, and actionable data. This session will have you inspired wherever your organization currently is on your data journey.
Monday, 12 September, 2022 / 11:45 AM - 12:30 PM AEST
Roundtable: Optimize Your Hybrid Cloud Strategy with NetApp and AWS, moderated by NetApp
Matthew Swinbourne, CTO Ambassador, NetApp
Matt Taylor, Solutions Architect, Amazon Web Services
Long-term collaborations like this are rare. Since 2012, NetApp and AWS have shared a determined focus to help our customers build solutions, reduce costs, and innovate faster in the cloud.
Enabling enterprises and governments to do more with data and optimizing the cloud services that matter. Providing them with the ability to migrate, build, and manage more cloud at less cost.
This roundtable discussion will focus on discussing cloud optimization and governance, and the steps that you need to take on your roadmap to a mature cloud strategy.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:45 AM - 12:30 PM AEST
Roundtable: The Future of Work - Key Considerations to Succeed in the New Hybrid World, moderated by Nutanix
Jim Steed, Managing Director, Nutanix
During this session, we will cover considerations to help you succeed in the evolving world of hybrid work, including cost, security, time to market, the ability to pivot quickly in changing markets, the flexibility to scale up and back; as well as DR, remote management and talent shortage concerns. Digital workspaces are not new, but the future of work is hybrid, with many organisations yet to realise the greatest benefits. Attend to learn how to change this with new technologies for private, public and hybrid cloud deployments and to hear real-world examples of how it was successfully done.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Cradlepoint: Coles: Delivering Transformation and Differentiation - Automation, AI, Robotics and 5G
Nathan Mcgregor, SVP - APAC, Cradlepoint
Georgia Patin, Head of Tech Strategy, Coles Group
Changing consumer behaviour and global events have expedited technology change and adoption in the grocery sector. With over 2,500 retail outlets - the ongoing technology transformation of Coles is imperative to the organisation. Join this session to hear from Georgia Patin, Head of Technology Strategy, about how Coles is investing in ongoing digital transformation and using technology to enable huge scale organisational change. Discover how it has implemented technology to deliver differentiated services - and how their data driven technology is being supported by secure 5G connectivity.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
NetApp: Powering Aston Martin’s Formula 1 Strategy with Data
Matthew Swinbourne, CTO Ambassador, NetApp
For nearly three decades, NetApp has maintained a laser focus on innovations that help our customers build stronger, smarter, and more efficient data platforms.
A data fabric is a powerful architecture that standardizes data management practices and practicalities across cloud, on-premises, and edge devices. Among the many advantages that a data fabric affords, data visibility and insights, ubiquitous access and control, protection and security rise to the top.
Take a behind-the-scenes journey into the world of Formula 1 where NetApp and Aston Martin blur the lines of reality.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
NICE Systems: Connecting Digital and Human Customer Care to Transform Customer Experiences at Optus
Digital workspaces let businesses expand their services and deliver unparalleled customer experiences. Optus has achieved an 87% digital self-service mix in its contact centre, letting agents create lasting customer relationships.
Lisa Macdonald, Associate Director for Channel Experience, Optus Customer Success joins Anthony Brown, Director of Solution Consulting, NICE in a fireside chat to discuss transforming CX by connecting digital and human customer care with the support of CXone, which leverages phone, web chat, SMS, and social media to achieve service issue resolution.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Red Hat: Multi Cloud Architecture - Turning Strategy into Reality with Suncorp
A modern enterprise demands best-in-class solutions to remain secure, operational and deliver digital-first experiences to drive growth. But modernisation is challenging and moving from a traditional data centre to a hybrid, multi cloud environment is complex exercise. Hear from Suncorp, sharing how they overcame these complexities to build and implement a secure, robust and scalable multi cloud environment to match customer demands, which will lead to sustainable longer term costs savings, whilst enabling their technology teams to architect for the future by leveraging cloud innovation.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
business nbn: Customer Case Study-Partnering for Flexibility, Choice, and Performance
Leigh Williams, CHIEF INFORMATION OFFICER, BRISBANE CATHOLIC EDUCATION
Kevin Bloch, MANAGING DIRECTOR, Bloch Advisory
Michael Van Rooyen, CTO, NETWORKS, Orro
Tony Panetta, Head of Digital Transformation - Partnerships at Catholic Education Western Australia, Catholic Education WA
In this session, Kevin Bloch - former Cisco CTO and one of the technology industry’s most well-regarded senior executives - explores with Orro Group and Catholic Education Western Australia & Brisbane Catholic Education on how their partnership is leveraging business nbn Enterprise Ethernet to help enable business transformation, resilience, & improve infrastructure management.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
Harness: How NAB Was Able to Create True Cloud Agnostic Approach to Software Delivery
Jae Choi, PRINCIPAL ENGINEER, NAB
Simon Horrocks, VP, Harness
The idea at NAB was simple. Ensure that their highly talented engineers were able to deploy their software onto any public cloud, at any time. Like most simple ideas, the execution was considerably more difficult.
In this talk, Jae Choi, Principal Engineer at NAB, discusses how NAB needed to modernize their CI/CD stack to allow their engineers with the scale, stability, speed and governance to deploy to any cloud. Reducing 547 instances of Jenkins was only the first step that needed to be done.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:45 PM - 06:05 PM AEST
Snow Software: When the Going Gets Tough, the Tough Spend Wisely!
Nathan Stevens, Director Solution Consulting APAC, Snow Software
It's no secret that the world continues to be challenging, especially for the modern IT leader who is balancing competing business priorities and embracing new technologies while facing economic and environmental constraints. Survival and success means taking action now to be ready for 2023. A well-trained technology muscle can cope even with unwieldy SaaS and Cloud, and that firm grip enables you to optimise and accelerate in the right places. Come to Nathan Stevens' bootcamp to be fully prepared for the mission ahead!
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Freshworks: Fireside Chat with Probe CX: Adopting Automation to Improve Your Service Delivery
Rohan Khanna, GM - TECHNOLOGY & INNOVATION PROJECTS, Probe CX
Preethi Bridgement, DIRECTOR OF SOLUTIONS ENGINEERING, Freshworks
Join this session to find out how Probe CX, Australia’s largest customer experience provider, moved from a legacy ITSM system to a SaaS solution that helped them save costs and be more efficient in under 12 weeks. Understand how the use of automation and self-service has enabled Probe to improve their IT service delivery and deflect over 60% of all tickets without them having to be touched by anyone, while scaling from 1500 to 18,000 employees.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Vocus: Low-earth orbit satellite connectivity: what’s in it for your organisation
Ashley Neale, Development Manager - Satellite and Infrastructure, Enterprise & Government, Vocus
Join Ashley Neale from Vocus, a leader at the forefront of Australia’s satellite connectivity industry, to find out how low-earth orbit (LEO) satellites are transforming global connectivity and what this means for Australian organisations and communities. Learn more about the new operators entering the market, and how you and your organisation can harness the potential of this game-changing technology. Listen to real-world examples of how LEO satellite connectivity is enabling business and government organisations to do and provide what was considered impossible only a few years ago.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Nutanix: Surviving and Thriving the Next Evolution of Hybrid Cloud – Core, Cloud, or Edge?
Jim Steed, Managing Director, Nutanix
Learn how to prepare your leaders, teams, and other stakeholders for the next evolution of hybrid cloud which will be more than having siloed data and applications in public and private clouds. Core, edge, and public clouds will all likely play some role in your infrastructure and become more interconnected, so what are the best practice considerations in deciding where to run apps? This session will cover frameworks and real-world examples to evaluate and understand each one, and the holistic approach in deciding where to use them.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:30 AM - 11:00 AM AEST
Build the Right Cloud Operating Model to Deliver Better Business Outcomes
Michael Warrilow, VP Analyst, Gartner
In order to accelerate digital innovation, technology teams must go beyond cloud centers of competence. They must sponsor a cloud center of excellence that empowers and enables the business, a transformative approach to infrastructure and operations, and an emphasis on agility throughout the rest of the I&T operating model.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Boomi: Using the Power of Connectivity to Deliver a Seamless Customer Experience
Dave Chapman, Chief Technology Officer, WLTH
Jason Frost, Executive General Manager - Data & Integration, Atturra Pty Ltd
In this engaging and interactive session, Dave Chapman, CTO of Australian digital lending and payments provider WLTH discusses how, working with Boomi and Atturra, they have achieved a level of ‘interconnectedness’ that enables a truly seamless, single customer portal. The result is that the WLTH CX spans all third-party cloud applications and data services, backed by the ‘nirvana’ end-to-end Customer Golden Records.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
ServiceNow: Transform Your Digital Business with AI Powered Service Operations
Matt Schvimmer, SVP & GM of Product & Service Operations, ServiceNow
Today, every business is a digital business. Global advances in AI, analytics, and hyper automation promise new ways to connect people and streamline processes. AI can boost productivity, allowing companies to lower costs, accelerate innovation (and profits), and provide better experiences for their employees. Join Matt Schvimmer, Senior Vice President of Product and Service Operations at ServiceNow, and learn how to transform your digital business and maximise your team’s potential with AI-powered Service Operations.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
NetApp: Automate cloud financial operations, reduce complexity & accelerate your transformation with NetApp, Spot & Instaclustr
Matthew Swinbourne, CTO Ambassador, NetApp
Rebecca Bradburne, DIVISIONAL DIRECTOR, NetApp
Ben Bromhead, CTO INSTACLUSTR BY NETAPP, NetApp, Inc.
Looking for ways to reduce complexity and make informed investments in your cloud strategy? In the 2022 NetApp cloud infrastructure report, we learned that 90% of cloud customers have a plan to create a Cloud Centre of Excellence to change from ITOps to CloudOps, whilst only 21% were “very” confident they have visibility into their cloud costs down 10% from the previous year.
NetApp’s strategic acquisitions, including Spot (2020) and now Instaclustr (2022), have positioned us as a trusted partner to thousands of “house-hold name” customers, enabling them to optimize costs, secure configurations and focus their staff on value creating activities. This co-hosted (NetApp, Spot and Instaclustr) discussion will inform you on how customer from around the globe are delivering:
• An integrated experience across multiple public and private cloud environments
• Simplified and comprehensive end-user consumption of IT resources
• Deployment and management automation to meet dynamic and diverse business needs.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Splunk: Empowering Digital Innovation, Velocity and Business Outcomes
Koray Harman, OBSERVABILITY STRATEGIST, Splunk
The rapid growth and criticality of digital business comes with as many new challenges as it does new opportunities. In this session we'll cover how application development has evolved, and best practices for managing these new complexities, while focusing on growth, continual innovation and competitive advantage.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Roundtable: Driving a Connected Experience To Stay Ahead of the Competition, moderated by RingCentral
Peter Hughes, Regional Vice President, RingCentral
This session examines how siloed UCaaS and CCaaS platforms can’t address the needs of organizations looking to develop truly effective hybrid work environments and explores how tightly integrated UCaaS and CCaaS can help enterprises improve employee engagement and collaboration which can lead to more effective agent interactions and better customer outcomes.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Roundtable: Hyperscaler Independent Cloud Strategies, moderated by Red Hat
Andreas Spanner, Chief Architect, Red Hat
Fytos Charalambides, Head of AppDev Practice, ANZ, Red Hat
With multi and hybrid cloud being common paths to cloud adoption, this roundtable covers strategies that get the most out of people, process and technologies across any cloud related effort and discusses both workloads and infrastructure centric approaches.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:45 PM - 01:05 PM AEST
8x8: Supercharge Enterprise Communications with XCaaS™, for Microsoft Teams and Beyond
Alexander Hatzioannou, ACCOUNT EXECUTIVE, 8x8
Scott Carloss, Sales Engineer, 8x8
What’s your plan to improve employee and customer experience while containing costs? You’re not the only IT leader trying to make the most of your Microsoft Teams investment.
SaaS companies like 8x8 offer MS Teams customers improved global reach, cross-platform analytics, contact centre integration, and support for analog devices. All through one cloud platform that reduces IT cost and workload.
Join 8x8 at this Xpo Stage Session to learn more.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:45 PM - 01:05 PM AEST
Solace: Real-time Enterprise: Improving Business Agility with Event-Driven Architecture (EDA)
Phil Scanlon, VP, Field Technology, Asia Pacific & Jap, Solace
Is your organization prepared with the skills and technologies to support event-driven design?
Join us to learn why and how to leverage event-driven architecture to modernize legacy applications and deploy next-gen integration, giving you a better real-time insight as well as helping your digital transformation with applications in other clouds and on-premises environments.
• How EDA can drive transformation to a real-time event-driven business
• EDA simplicity of architecture, cost-saving, resilience and scalability
• Key steps for adopting EDA
• Case studies across industries
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
business nbn: Don’t Slow Down - Why Innovation is Key to Surviving Uncertainty
Brendan Donohoe, EGM BUSINESS SALES, nbn
COVID-19 showed us yet again that agility and a strong digital game helps businesses to survive and thrive in adversity. But nbn Executive General Manager, Business, Brendan Donohoe, argues we can’t stop now, because innovation and transformation become even more important when the future isn't clear. He sets out the case for leveraging modern agile and systems and business-grade networks to weather the storms, position for recovery and help achieve key business outcomes.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Zscaler: C-Level Strategies for Driving Digital Transformation at Your Organisation
Heng Mok, CISO, APJ, Zscaler
Paul Murphy, CTO, GHD
Organisations across all sectors are recognising the value of technology innovation to drive gains and stay ahead. Accelerating your organisation’s digital transformation and technology initiatives can however look like a monumental challenge in today’s climate, where change is the only constant. Join this fireside chat, in partnership with Paul Murphy, CTO, GHD, to learn how IT leaders can break down roadblocks, to drive a digital first mindset across the organisation.
Tuesday, 13 September, 2022 / 03:00 PM - 03:45 PM AEST
Roundtable: Technology Service Operations for Digital-first Business Growth, moderated by ServiceNow
Alethea Murphy, Regional Director, Public Sector & Educa, ServiceNow
Eric Swift, VP, SALES ANZ, ServiceNow
Matt Schvimmer, SVP & GM of Product & Service Operations, ServiceNow
For many, the future seems uncertain. Skills shortages, inflation, slowing global growth, and supply chain disruptions are testing organisations. In this environment, AI presents huge opportunities, but success can be fragile. As leaders invest to drive future growth, they must consider how their systems, operations, and people are working in harmony, otherwise customer and employee experiences will suffer. Join senior business leaders from ServiceNow, to explore how leading organisations are using AI and services operations to make business future-fit for growth in these extraordinary times.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:40 PM - 04:00 PM AEST
LogicMonitor: Observability Without Silos – Delivering Clarity in Enterprise IT
Luke Fogarty, Manager, Technical Services, LogicMonitor
In 2022, IT is under more pressure to deliver IT that is innovative and resilient, while improving efficiency. Yet, IT services have never been more complex, which has created "tool sprawl" and reduced visibility into IT service performance, leading to lost productivity, poor customer experience, and service outages.
Please join us in this session, where you will learn how IT organisations such as Bupa are using LogicMonitor’s approach to Unified Observability to bring clarity into enterprise IT and answer your questions on how to move from a collection of tools to unified observability.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:40 PM - 04:00 PM AEST
Google Chrome: Easy on the planet - creating cost effective sustainable IT strategies
Max Eddy, Customer Lead, Google ChromeOS
ChromeOS is designed to meet needs of the modern workforce. Powering hybrid work. Defending against ransomware attacks. A focus on environmental impact.
48% of organisations say cost and time are the biggest hurdles to IT sustainability. It’s time they met ChromeOS.
To reach our world’s climate emissions targets, we need to upgrade our devices without increasing e-waste. That’s why we’re so excited about our new, cloud-first operating system, ChromeOS Flex.
It’s the change our world needs.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 04:15 PM - 04:45 PM AEST
How Cloud Providers Can Help Organizations Achieve Their Environmental Sustainability Goals
Autumn Stanish, Principal Analyst, Gartner
Organizations need to address their sustainability goals. I&O Leaders can contribute to achieving these sustainability goals through the adoption of cloud technology. The session will help I&O leaders identify the main topics and questions to ask their cloud providers in order to achieve their environmental sustainability goals.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Okta: Session Hijacking and Continuous Authentication
Brett Winterford, APJ CSO, Okta
The effectiveness and growing prevalence of multifactor authentication has caused many adversaries to target session cookies alongside credentials.
Join Okta' APJ CSO Brett Winterford as he talks through common attacks, how to defend against them today and how the risks associated with post-authentications events will likely be managed in the near future.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Nutanix: What’s Next in an App-Driven World? Optimising Infrastructure for the New Normal
In this session we’ll help you navigate the building app storm and enable the transition – while controlling costs. We’ll cover containers, security, self-service, hybrid cloud, data storage/growth, workload placement, cloud costs and infrastructure decisions in an app-driven world. 750M new apps will be created by 2025 which has the potential to cause silos, performance issues, and complexity. Digital initiatives and app proliferation create the need for new infrastructure and tools that enable innovation, modernisation, fast deployment and simpler management.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Apptio: Measuring the value of cloud with unit economics and FinOps
Pete Wilson, Vice President, Customer Success - APAC, Apptio
There is unrelenting pressure to tie technology investments to results. Every line of business has this pressure, but technology leaders responsible for cloud spend feel it acutely. Unit economics, the direct costs and revenues associated with one unit of a product or service, demonstrate real value on return. Unit economics determine the impact of a cloud strategy. FinOps best practices and a standard cloud services taxonomy make the cloud your competitive advantage.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Veeam: Minimising Disruption, Risk and Cost When Transforming Your Datacentre
John Wood, Head of Systems Engineering, ANZ, Veeam Software
Nick Thomson, IT SYSTEMS ENGINEER, CPL
DEEPALI KAUR, Senior Territory Sales Manager, Veeam
Daniel Mack, TRANSITION LEAD, Arrow Energy
Luke Norman, Cyber Security Program Manager, Queensland Urban Utilities
Join IT Executives from Arrow Energy, Urban Utilities, and Choice, Passion Life as they discuss their experiences, successes and considerations while embarking on recent data centre transformation projects.
You will have a chance to ask questions and gain insight in to multiple use-cases and current trends.
Hosted by John Wood, Head of Systems Engineering, Veeam Software & Dee Kaur, Senior Territory Sales Manager, Veeam Software
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
Roundtable: Digital Transformation: Stop Your Customers Slipping Through the Cracks, moderated By 8x8
Brad Moore, DIRECTOR, SALES ENGINEERING, APAC, 8x8 Inc
Michael Stangroom, Account Executive, 8x8
IT leaders are navigating a workplace that is evolving and pivoting constantly as hybrid work increasingly means flexible, agile work. And while they juggle multiple solutions for phone, video, collaboration and contact centre, customer experience often suffers. There’s a better way.
Join 8x8’s digital transformation experts to learn how to stop customers slipping through the cracks.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
Roundtable: Building a Composable Business Model to Architect for Adaptability - CIO Case Studies, moderated by Rimini Street
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Eric Helmer, CHEIF TECHNOLOGY OFFICER,
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Lee Bustin, CIO, The Law Society of NSW
Imre Szabo, ICT MANAGER, SCEE
An interactive session covering how to develop composable thinking within a business to chart a ‘fit for purpose’ path to build modular and scalable business models. In an era of uncertainty and disruption, how to enhance risk, compliance and security while extending the life of ERP systems to free human and financial capital allowing investment in delivering true business value across the board. IT leaders will share their real life experiences and key strategies that CIOs can implement today to optimise existing investments and evolve into the next phase of business transformation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 11:20 AM - 11:40 AM AEST
Google Workspace: Thriving in the New Era of Hybrid Work
Darryl McKinnon, Head of Google Workspace APAC, Google Cloud, Google Cloud
Businesses worldwide are grappling with varying return to office and hybrid work models. Companies of all sizes are re-examining norms, questioning the status quo, and leaning into new ways of working that enable everyone to do their best work from anywhere. Hybrid work isn’t just about where people work, it’s about how they work–and what’s possible when they all work together, in a complete, modern and secured digital collaboration space. Discover how Google Workspsace can provide the critical success you need to transform your workplace in today’s hybrid work world.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Rubrik: Is Your Data Secure? The Top Questions You Should be Asking Your CISO
Adam Carey, CTO & Cyber Security Manager, Royal Flying Doctor Service, Queensland
Luke McDougall, Senior Sales Engineer, Rubrik
Cyber criminals know when they take out your data, they take down your business. With the rise of the ransomware economy, cyber warfare, and software supply chain attacks, organisations face a growing gap in their ability to secure data and ensure business continuity.
In this session we look at three pillars of data security and what you should be asking your CISO to protect your data and your business.
Adam Carey, CTO at Royal Flying Doctors Service QLD, joins us to share his experience in protecting business critical data of one of Australia’s best-known and most-loved organisations.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Lenovo: Say Hello to the Seamless IT Experience with Lenovo TruScale Everything-as-a-Service
Daniel Fields, Executive Director, Asia Pacific Service, Lenovo
Charlie Lawford, Enterprise Solutions Specialist, Lenovo
As market needs shift, IT strategies can make the difference between business success and failure. Maintaining skills and keeping up with operational demands requires greater adaptability and focus on outcome-based solutions. Lenovo TruScale Infrastructure Services allows you to plan, procure and manage your entire IT environment from a single source, giving you absolute control and security with a constant ROI through a pay-as-you-go model.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
Tanium: Accelerating the Evolution of Security Using a Converged Approach
Erik Gaston, VP GLOBAL EXECUTIVE ENGAGEMENT, Tanium Inc.
To defend against attacks and protect critical data, enterprise organisations need a paradigm shift for complex risk and technology issues. CIOs have distributed enterprise assets to see and control, but most of them can't capture how many endpoints they have, what apps run on them, or whether they have the right controls across them. Erik Gaston will discuss the convergence of real-time decisions and remediation using one source of truth, unified controls and a common taxonomy. He will also discuss the need for new generation of security and operational solutions and new frameworks for them.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
RingCentral: Unlocking Siloed Workflows with an Integrated & Open Platform Communications Solution
This session will explore opportunities to integrate workflows and bring together your preferred communications platform with leading cloud solutions such as Salesforce, G Suite, Office 365 or Teams. Finally, it will explore how your open platform solution can help your team get the most out of today's AI offerings and unlock benefits across various lines of business.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 01:40 PM - 02:00 PM AEST
Salesforce: The trail to Net Zero for Australia
Loreto Gutierrez, LEAD SOLUTION ENGINEER, salesforce.com, inc.
Ines Almeida, Chief Customer Transformation Officer, Salesforce
In this new era of climate accountability, organisations’ carbon data will need to be as trusted as their financial data. During this session, join Salesforce to see how Salesforce Net Zero Cloud 2.0 offers trusted reporting, deeper insights, and supplier management. With Net Zero Cloud 2.0, organisations can get sustainability insights with rich analytics dashboards, powered by Tableau, to achieve their climate goals and take action.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
ServiceNow: Make Work Easy with AI Powered Service Operations
Service Operations can be a game-changer for any organisation. Join us to see how you can help your business automate and optimise processes for Service Operations to drive great employee experiences and keep your digital services running 24/7, all on a unified platform powered by AI.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Your Cloud Strategy Is Always Out of Date: Let’s Fix That
Michael Warrilow, VP Analyst, Gartner
Your cloud strategy must be a living document. But is it? I&O leaders find it difficult to maximize the value of cloud innovation but avoid cloud risks. What’s needed is an evergreen business-driven strategy coupled with pragmatic operational plans. By doing so, your organization can harness the opportunity of cloud across all its forms — in 2023 and beyond.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
IBM: Optimise Your Technology Strategy to Lead in a Changing World
Neil Cherry, SENIOR PARTNER, IBM-CA-GBS
Mario Tieppo, MANAGING DIRECTOR, Castel Advisory
Vlad Vereshchagin, HEAD OF DIGITAL SERVICE, Suncorp
Organisations are increasingly navigating forces that are out of their control — geopolitical instability, security threats, supply chain disruptions and the climate crisis to name a few. CIOs can help their companies take charge, drive business reinvention and deliver value with an integrated technology strategy that leverages an open but secure infrastructure, leading AI and intelligent automation. Learn how Australia's leading companies partnered with IBM to co-create innovative solutions to their challenges while advancing sustainability as a business imperative.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
8x8: The Cost of Doing Nothing: Can You Afford to Stick with Dated Communications Tools?
Amrit Chaudhuri, Executive Vice President, 8x8
Amidst global economic turbulence, the cost of sticking with dated, inflexible communications tools is becoming clear.
Don’t wait to find out your cost of doing nothing. Learn how IT heroes have unlocked agility, value, and competitive advantage by moving to a modern cloud communications platform for every employee and customer experience.
Plus, leave with your own action plan to bring CX and EX together and be the technology hero.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Salesforce: Wellbeing, the New Ultimate Measure of Government Success
Mike de Hennin, Regional Vice President - Public Sector, Salesforce
Brad Petry, Executive Director, Operations, Insights, Department of Jobs, Precincts and Regions
Aiding the wellbeing of vulnerable people is a focus at all levels of Australian Government. At the Federal level, Australia will look to follow NZ’s example and put wellbeing at the centre of the October national budget. Join Salesforce to explore how agencies can better understand the needs of vulnerable people, deliver appropriate & timely services for better wellbeing outcomes, and improve Departmental productivity & utilisation of resources.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Ivanti: Delivering Amazing Digital Employee Experiences - Uni Southern QLD Insights
Brandon Edney, EXM Solutions Specialist, Ivanti
The world has changed and employees have new expectations of work life balance and of their employer.
With the right strategy technology can be the enabler for employee success, retention, better productivity, and happier employees.
Hear how organisations can deliver seamless end-user experiences with proactive service management which includes automated self-healing & self-service to create amazing digital experiences and still maintain robust security.
Executive Director ICT Services at the University Southern Queensland will share USQ's journey of improving experiences through technology.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
Denodo: The Data Marketplace: A Key Driver for Change and Gaining Trust from the Business
Ravi Shankar, Sr. Vice President And Chief Marketing Officer, Denodo Technologies
Dimuth Samaranayaka, Executive Manager - Strategy & Centre of Excellence, HASTINGS DEERING (AUSTRALIA) LIMITED
Ravi Shankar sits down with Dimuth Samaranayaka to discuss how a single enterprise data platform is accelerating data delivery, driving business self-service and promoting trust in data. Through the adoption of the Denodo Logical Data Platform, powered by Data Virtualization, SDI have introduced a Data Marketplace that has empowered the business users to be more data-driven. Hear how to support a common global data model and improve data intelligence across your organization.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
NICE Systems: Connecting Digital and Human Customer Care to Transform Customer Experiences at Optus
Digital workspaces let businesses expand their services and deliver unparalleled customer experiences. Optus has achieved an 87% digital self-service mix in its contact centre, letting agents create lasting customer relationships.
Lisa Macdonald, Associate Director for Channel Experience, Optus Customer Success joins Anthony Brown, Director of Solution Consulting, NICE in a fireside chat to discuss transforming CX by connecting digital and human customer care with the support of CXone, which leverages phone, web chat, SMS, and social media to achieve service issue resolution.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
What the Best CX Organizations Do
Don Scheibenreif, Distinguished VP Analyst, Gartner
Gartner conducted its first-ever survey of executives to learn what makes best-in-class organizations work. In this presentation, we’ll share insights on executive compensation, organization structure, collaboration and decision making that go into creating a CX capability that will help CIOs and organizations weather the next disruption.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Appian: Case Study - Automation at Scale. Delivering High Value Citizen Services With Great EX
Richard Hill, CHIEF INFORMATION OFFICER, SA Dept. Infrastructure and Transport
Kal Marshall, REGIONAL VICE PRESIDENT PUBLIC SECTOR, Appian
Richard Hill, CIO for SA DIT will share how automating manual processes within the South Australian Department for Infrastructure and Transport’s Compulsory Property Acquisition process helped enable staff to scale their work easily, ensure data integrity and ultimately transform their employee experience. With reduced workload, the team was able to focus on higher value care for impacted citizens. Audience will learn how they can leverage existing investments whilst optimising workflows to deliver a stronger employee and customer experience.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
AppDynamics: Reshaping Customer Experiences with End-to-End Visibility
Simon Pearce, CTO, Cisco Systems, Inc.
More than ever, digital experiences are our way of life and the stakes are high for IT and the business. With applications being at the forefront of a complex landscape, monitoring alone is not enough. Observability, Full Stack Observability specifically, is key. In this session, Simon Pearce, Executive Chief Technology Officer APAJ, at AppDynamics takes the audience through the Complete Application Service Visibility and Infrastructure Optimization, and Cisco's Full Stack Observability offering within the Business Context and shares some case studies from key customers in the region.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Boomi: Using the Power of Connectivity to Deliver a Seamless Customer Experience
Dave Chapman, Chief Technology Officer, WLTH
Jason Frost, Executive General Manager - Data & Integration, Atturra Pty Ltd
In this engaging and interactive session, Dave Chapman, CTO of Australian digital lending and payments provider WLTH discusses how, working with Boomi and Atturra, they have achieved a level of ‘interconnectedness’ that enables a truly seamless, single customer portal. The result is that the WLTH CX spans all third-party cloud applications and data services, backed by the ‘nirvana’ end-to-end Customer Golden Records.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
NetApp: Automate cloud financial operations, reduce complexity & accelerate your transformation with NetApp, Spot & Instaclustr
Matthew Swinbourne, CTO Ambassador, NetApp
Rebecca Bradburne, DIVISIONAL DIRECTOR, NetApp
Ben Bromhead, CTO INSTACLUSTR BY NETAPP, NetApp, Inc.
Looking for ways to reduce complexity and make informed investments in your cloud strategy? In the 2022 NetApp cloud infrastructure report, we learned that 90% of cloud customers have a plan to create a Cloud Centre of Excellence to change from ITOps to CloudOps, whilst only 21% were “very” confident they have visibility into their cloud costs down 10% from the previous year.
NetApp’s strategic acquisitions, including Spot (2020) and now Instaclustr (2022), have positioned us as a trusted partner to thousands of “house-hold name” customers, enabling them to optimize costs, secure configurations and focus their staff on value creating activities. This co-hosted (NetApp, Spot and Instaclustr) discussion will inform you on how customer from around the globe are delivering:
• An integrated experience across multiple public and private cloud environments
• Simplified and comprehensive end-user consumption of IT resources
• Deployment and management automation to meet dynamic and diverse business needs.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Roundtable: Driving a Connected Experience To Stay Ahead of the Competition, moderated by RingCentral
Peter Hughes, Regional Vice President, RingCentral
This session examines how siloed UCaaS and CCaaS platforms can’t address the needs of organizations looking to develop truly effective hybrid work environments and explores how tightly integrated UCaaS and CCaaS can help enterprises improve employee engagement and collaboration which can lead to more effective agent interactions and better customer outcomes.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:45 PM - 01:05 PM AEST
Red Hat: Delivering Frontline Digital Services for SA Health with HeartAI
Andreas Spanner, Chief Architect, Red Hat
Lukah Dykes, MANAGING DIRECTOR, HeartAI
Access to real-time data and observability is essential for delivering frontline digital customer services. Hear how HeartAI has delivered an integrated digital platform for SA Health using Red Hat open-source technology on public cloud, with real-time data streaming, data services integration and robust AI, to reconcile multiple data sources including State electronic medical record (EMR) system. Learn more about how the utilisation of contemporary digital technologies has enabled and transformed the SA Virtual Care Service, with real-time intelligence across ambulance and hospital services
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:45 PM - 01:05 PM AEST
8x8: Supercharge Enterprise Communications with XCaaS™, for Microsoft Teams and Beyond
Alexander Hatzioannou, ACCOUNT EXECUTIVE, 8x8
Scott Carloss, Sales Engineer, 8x8
What’s your plan to improve employee and customer experience while containing costs? You’re not the only IT leader trying to make the most of your Microsoft Teams investment.
SaaS companies like 8x8 offer MS Teams customers improved global reach, cross-platform analytics, contact centre integration, and support for analog devices. All through one cloud platform that reduces IT cost and workload.
Join 8x8 at this Xpo Stage Session to learn more.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
CloudBlue: How Vodafone NZ Grew Their SME Customer Base by Adopting a Digital Dragon Strategy
Brian Moore, CHAPTER LEAD RELEASE AND OPTIMISATION P, Vodafone NZ
YiLun Miao, General Manager, APJ, CloudBlue
Vodafone New Zealand, together with CloudBlue, have accelerated their ability to deliver specialized offerings to an ever-increasing SME segment while achieving a lean operation. As a digital service provider two of your top challenges may be populating your catalogue with the right solutions to offer your customers, and scaling to support the increased customer base when you do. In this session, learn how you can replicate Vodafone’s successful strategy and launch an efficient and scalable marketplace across multiple business units with richer offerings.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:45 PM AEST
Roundtable: Maximising Citizen Trust with Personalised Engagement, moderated by Salesforce
Gayan Benedict, CTO AND VP OF CUSTOMER ADVISORY, Salesforce
Ashlee Marcuccio, Regional Vice President, Salesforce
Clarence Yap, CIO, Australian Health Practitioner Regulation Agency
More than ever, there is a growing expectation for governments to create trusted services that are both personalised and delivered via channels that best suit the citizen.
In this session for government leaders, we will share findings from the recent Salesforce white paper, Trust Imperative 3.0 Know Your Customer, look at what citizens expect, explore the value proposition for public sector employees and government as a whole while more deeply exploring the relationship between digital service delivery and trust in government.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Zoom: The Connected Experience: Reimagine the Communications Platform
Ricky Kapur, HEAD OF ASIA PACIFIC, Zoom
Greg Farmer, GM of Workplace Technology, NAB
Our world is forever changed - we now work across boundaries of time and place, as asynchronous communications allow us to collaborate deeply and video brings us together. But there is much more to communications than meetings, phone, and chat! Today our businesses demand intuitive, powerful tools to propel our teams forward and to keep us connected. Join us as we unveil the new Zoom Platform.
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
Roundtable: Digital Transformation: Stop Your Customers Slipping Through the Cracks, moderated By 8x8
Brad Moore, DIRECTOR, SALES ENGINEERING, APAC, 8x8 Inc
Michael Stangroom, Account Executive, 8x8
IT leaders are navigating a workplace that is evolving and pivoting constantly as hybrid work increasingly means flexible, agile work. And while they juggle multiple solutions for phone, video, collaboration and contact centre, customer experience often suffers. There’s a better way.
Join 8x8’s digital transformation experts to learn how to stop customers slipping through the cracks.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 11:45 AM - 01:15 PM AEST
CIO Experience Workshop: From Customer Experience to Total Experience
Ben Tan, Executive Partner, Gartner
Sean Elwick, Sr Executive Partner, Gartner
Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
Zendesk: A new Era of Conversational CRM
Andrew Lee, Industry Director, Government, Zendesk
More than 70% of customers expect conversational experiences when engaging with a company or government department. They want to engage on their terms, their channel, their speed, their way. Your ability to cater for this, and make it easy for your customers, is what will set you apart from the competition.
Join this session to see how Conversational CRM can help you create an open, ongoing dialogue between your business and your customers - without needing to rewrite you existing technology infrastructure.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
IBM: A.I., Captain! How Innovation from the High Seas is Inspiring Businesses
Ankon Rahman, CLIENT EXECUTIVE, IBM
The Mayflower Autonomous Ship is a first of its kind. Mayflower reacts to treacherous ocean environments, adheres to maritime law, makes crucial split-second decisions and collects climate data with zero human intervention. The ship deploys groundbreaking intelligent automation, operational decision-making, edge computing and AI-powered remote monitoring technologies. By extending these capabilities to business, the course is charted for the next generation of innovation, efficiency, safety and sustainability. After the talk, experience the Mayflower yourself at the IBM booth.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
Break Out of the Customer Management Industrial Complex With CX CORE
Don Scheibenreif, Distinguished VP Analyst, Gartner
We are all trapped in a world where customer engagement technologies are overshadowing customer empathy, resulting in engineered insincerity. How do you break out of this trap? In this presentation, we will share a fresh new approach to helping CIOs and their organizations build lasting and valuable customer relationships in a disrupted world with the new CX CORE model.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
Use Total Experience to Drive Resilient Application Innovation for Customers and Employees
Jason Wong, Distinguished VP Analyst, Gartner
CIOs must help the business compete based on great customer experience and employee experience. However, CX and EX initiatives are typically silos. Learn how to use the total experience to interlink CX and EX strategies to identify and deliver resilient innovations with superior shared experiences for both customers and employees.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Cohesity: Build Your Ransomware Response & Strengthen Your Threat Defense
Derek Cowan, Head of Systems Engineering - ANZ, Cohesity
Increasingly frequent and sophisticated ransomware attacks continue to plague organisations, with attackers focused on disrupting business continuity by stealing their data. Ransomware has evolved from its first iteration that was defended by traditional backup and recovery solutions, to Ransomware 2.0 that destroys their backups before encrypting data, and now even Ransomware 3.0, where data is exfiltrated to be exposed or sold. Organisations must adopt a modern approach to successfully manage, protect, and recover their data that also integrates seamlessly with their threat defense measures.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Broadcom Software: How to Drive Innovation, Security & Sustainability in Society 5.0
Laureen Knudsen, CHIEF TRANSFORMATION OFFICER, BROADCOM S, Broadcom
Society 5.0 is on the way. We all need to be able to take advantage of the opportunities that will arise and fight off the disruptions to our business. This session will focus on how value streams provide the infrastructure to seamlessly flow all work through your organization, whether that work is sustainability, security, or innovation. How you optimize your people, process, and technology will set the stage for whether you are part of a modern global economy for years to come.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Darktrace: How AI Can Think Like an Attacker
Tony Jarvis, DIRECTOR OF ENTERPRISE SECURITY, Darktrace
In the face of skyrocketing cyber risk, detecting and responding to attacks is no longer enough. Organizations must take proactive steps to prevent threats before they happen, and to recover if compromised. In this session, Darktrace unveil an ambitious new approach to security, with core engines powering AI technologies to prevent, detect, respond, and ultimately heal from attacks. Together, these engines combine to strengthen organizations’ security posture in a virtuous AI feedback ‘loop,’ which provides powerful end-to-end, bespoke, and self-learning solutions unique to each organization.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
How to Build a More Security Conscious Corporate Culture That Actually Reduces Cybersecurity Risks
Richard Addiscott, Sr Director Analyst, Gartner
The human element is the most prominent contributor to data breaches and legacy approaches delivering curriculum-based, awareness-centric programs are no longer effective. CIOs and CISOs must look beyond merely raising 'security awareness' and embed a contextually-appropriate security culture for their organization. Join this session to learn how to build and deliver an effective security behavior and culture change program or SBCP.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Belkin: Military-Grade Protection for Critical Infrastructure
Erin Glenn, DIRECTOR OF PRODUCT MANAGEMENT, SKVM, Belkin International
With cyber-crime costing organisations $2.9 million every minute, the stakes are high and the cost of repair is significant. This session takes a deep dive into Belkin’s history of Secure KVM application in ANZ and learn how to safeguard your organisation's critical data and computer systems while delivering extensive innovations to declutter operator desks, drive higher efficiencies, and protect the most valuable networks.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Ivanti: Delivering Amazing Digital Employee Experiences - Uni Southern QLD Insights
Brandon Edney, EXM Solutions Specialist, Ivanti
The world has changed and employees have new expectations of work life balance and of their employer.
With the right strategy technology can be the enabler for employee success, retention, better productivity, and happier employees.
Hear how organisations can deliver seamless end-user experiences with proactive service management which includes automated self-healing & self-service to create amazing digital experiences and still maintain robust security.
Executive Director ICT Services at the University Southern Queensland will share USQ's journey of improving experiences through technology.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
The Top Predictions for Cybersecurity 2022-2023
Craig Lawson, VP Analyst, Gartner
Every year, Gartner produces impactful predictions across all practices. This presentation will compile the top predictions prepared by our cybersecurity experts. Security and risk management leaders should monitor these trends to be successful in the digital era especially as most recognize that global change could potentially be one crisis away.
Monday, 12 September, 2022 / 02:45 PM - 03:30 PM AEST
Ask the Expert: Presenting Cybersecurity to the Board of Directors
Richard Addiscott, Sr Director Analyst, Gartner
Presenting security to board of directors is becoming a requisite part of IT leadership. Attendees to this session will be able to ask about best practices in articulating the security posture of their organizations to the executive leaders.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Qualys: Mastering Risk Linguistics
Damian Skeeles, Senior Solutions Architect, Qualys
You need to mind your language when talking about risk. This session will include case studies where data driven decisioning, harnessing millions of data bits from disparate sources have delivered an adaptive prioritised roadmap to risk mitigation including real world success metrics.
- Translating risk metrics into actionable intelligence
- Communicating in the language of business while remaining at the forefront of change
- Establishing adaptive resilient frameworks and platforms to support data driven decisioning
- Avoiding business disruption or even existential risk
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Forcepoint: Effective Cybersecurity Strategic Planning That The Board Will Support
Nick Savvides, Senior Director Strategic Business APAC, Forcepoint
Effective, efficient Cyber Security is a key pillar enabling digital transformation and the resilient enterprise. It is a significantly complicated area of technology, with innovation, consolidation, escalating costs, and disruptive activity all driving the need for incessant modification. Combined with the reactive nature of security projects and business engagement obstacles, many CISOs and CIOs find strategic planning challenging. Based on real world experience, this session will show practical strategic planning methods and how to build a business case tying cyber security projects to digital transformation initiatives that everyone, including the board, can support.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 03:45 PM - 04:30 PM AEST
Roundtable: New Intermedium Research of Public Sector CIO Priorities 2022, moderated by Rimini Street
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Eric Helmer, CHEIF TECHNOLOGY OFFICER,
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Lee Bustin, CIO, The Law Society of NSW
Imre Szabo, ICT MANAGER, SCEE
Join the Heads of IT for Central Coast Council and RWWA for insights on the latest Intermedium research exploring the pervasive pressure on public sector agencies to leverage new technology and “go digital." CIOs are leveraging technologies to make agencies more effective and efficient, delivering simpler, faster, and more personalised services. But many agencies are ill-resourced to digitally transform at the required pace due to the burden of maintaining existing business systems and limited budget. Find out solutions to these challenges and how to provide a path forward.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:45 PM - 06:05 PM AEST
Snow Software: When the Going Gets Tough, the Tough Spend Wisely!
Nathan Stevens, Director Solution Consulting APAC, Snow Software
It's no secret that the world continues to be challenging, especially for the modern IT leader who is balancing competing business priorities and embracing new technologies while facing economic and environmental constraints. Survival and success means taking action now to be ready for 2023. A well-trained technology muscle can cope even with unwieldy SaaS and Cloud, and that firm grip enables you to optimise and accelerate in the right places. Come to Nathan Stevens' bootcamp to be fully prepared for the mission ahead!
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:30 AM - 12:00 PM AEST
CIO Experience Workshop: Building Risk, Value and Cost Charts for Cybersecurity
Ash Sowter, Sr Executive Partner, Gartner
Corey Snell, Sr Executive Partner, Gartner
Your executives only care about risk, value, and cost. Why would you speak to them about anything else? This workshop will walk through the steps of identifying business processes and outcomes, aligning supporting technology stacks, and creating outcome-driven metrics to put cybersecurity in a business context.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Service Quality: Risk Based Vulnerability Management. Why it Should be a Focus?
Shane Wescott, SECURITY TECHNOLOGY EVANGELIST, Ivanti Software, Inc.
In this session attendees will gain an overview of RBVM, and come away with practical strategy options to meet the best fit for their organisation. High level flow :
1. Evolution of patch and RBVM - how did we get here.
2. What are the Experts saying - ACSC, NIST, SANS etc.
3. Elements of a good RBVM Strategy.
4. Measuring success and showing compliance
5. Next steps - what's the right fit for your organisation.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Splunk: Empowering Digital Innovation, Velocity and Business Outcomes
Koray Harman, OBSERVABILITY STRATEGIST, Splunk
The rapid growth and criticality of digital business comes with as many new challenges as it does new opportunities. In this session we'll cover how application development has evolved, and best practices for managing these new complexities, while focusing on growth, continual innovation and competitive advantage.
Tuesday, 13 September, 2022 / 02:15 PM - 02:45 PM AEST
Cybersecurity Strategy Planning Best Practices
Richard Addiscott, Sr Director Analyst, Gartner
Business-aligned strategic planning is a prerequisite for technology leaders establishing and supporting the credibility of their cybersecurity programs. This presentation:
- Introduces a cybersecurity strategy planning process
- Shares the unique best practices associated with cybersecurity strategy planning
- Provides practical advice on communicating the strategy to stakeholders.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Zscaler: C-Level Strategies for Driving Digital Transformation at Your Organisation
Heng Mok, CISO, APJ, Zscaler
Paul Murphy, CTO, GHD
Organisations across all sectors are recognising the value of technology innovation to drive gains and stay ahead. Accelerating your organisation’s digital transformation and technology initiatives can however look like a monumental challenge in today’s climate, where change is the only constant. Join this fireside chat, in partnership with Paul Murphy, CTO, GHD, to learn how IT leaders can break down roadblocks, to drive a digital first mindset across the organisation.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Fortinet: Understanding and Defeating the Contemporary Cyber Threat: From APT-like Cyber Criminals to the Weapon of Choice for Nation-State Geopolitics, Cyber is Now the First Line of Defense
This talk will detail the current and future threat posture, and how to build resilience into our business. Our most critical systems are of extreme interest to both Nation State attackers and to increasingly sophisticated, financially-motivated criminals.
The last three years have demonstrated just how interconnected we are, and how fragile our tech-enabled ecosystems are to even minor shocks.
The cyber threat is becoming more profound, and it is vital that we are proactive and act with a sense of urgency. Old cyber truisms like role-based access, principle of least privilege and defence in depth can help us build resilience into our systems.
Tuesday, 13 September, 2022 / 03:40 PM - 04:00 PM AEST
Tanium: End Point Visibility to Drive Modernisation at Scale
Erik Gaston, VP GLOBAL EXECUTIVE ENGAGEMENT, Tanium Inc.
This breakout session will give participants a better understanding of what the main challenges to modernisation are and how to approach resolving them. We will discuss why the legacy methods of point solutions and having multiple control planes is no longer effective and why integration and rationalization are key to this transformation. This knowledge is what we have seen work to help organisations “stay ready so they don’t have to get ready” and take a more proactive approach to dealing with Cyber Security, Operations Management, and Risk Management issues.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 04:15 PM - 04:45 PM AEST
Treat Cybersecurity as a Business Investment
Richard Addiscott, Sr Director Analyst, Gartner
Cost and value drive every business outcome, except cybersecurity (until now). Measuring cybersecurity value delivery by establishing consistent outcome-driven metrics accrues many benefits and helps enhance decision-making and board governance. In this session, senior director analyst, Richard Addiscott, will share an approach to help CIOs and CISOs guide a board toward apt and defensible cybersecurity investments and execution.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
Emerging Technologies in Security and Risk Management
Craig Lawson, VP Analyst, Gartner
Emerging risks and top security trends are driving innovation in security and risk management. Among many new areas in security that are emerging, which ones should you focus on? This session will explore high-impact emerging technologies in security and risk management.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Okta: Session Hijacking and Continuous Authentication
Brett Winterford, APJ CSO, Okta
The effectiveness and growing prevalence of multifactor authentication has caused many adversaries to target session cookies alongside credentials.
Join Okta' APJ CSO Brett Winterford as he talks through common attacks, how to defend against them today and how the risks associated with post-authentications events will likely be managed in the near future.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Veeam: Minimising Disruption, Risk and Cost When Transforming Your Datacentre
John Wood, Head of Systems Engineering, ANZ, Veeam Software
Nick Thomson, IT SYSTEMS ENGINEER, CPL
DEEPALI KAUR, Senior Territory Sales Manager, Veeam
Daniel Mack, TRANSITION LEAD, Arrow Energy
Luke Norman, Cyber Security Program Manager, Queensland Urban Utilities
Join IT Executives from Arrow Energy, Urban Utilities, and Choice, Passion Life as they discuss their experiences, successes and considerations while embarking on recent data centre transformation projects.
You will have a chance to ask questions and gain insight in to multiple use-cases and current trends.
Hosted by John Wood, Head of Systems Engineering, Veeam Software & Dee Kaur, Senior Territory Sales Manager, Veeam Software
Wednesday, 14 September, 2022 / 11:20 AM - 11:40 AM AEST
KnowBe4: Never underestimate the importance of communicating cybersecurity effectively
Every industry has unique jargon and buzzwords, and cybersecurity is no different. The challenge faced by IT pros across the globe is how to engage employees effectively in their role in making better online decisions. Breaking down technical elements to non-technical elements is not as easy as you think.
There are tried and true methods of communicating cybersecurity effectively in your organisation. This session covers the positive impact this has on creating behaviour change and moves you toward building a security culture.
• Effective communication
• The elephant in the room - human error
• How people move from learning to behaviour change
• What doesn't work vs what does work
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Mimecast: The Intersection Between Communications, People and Data
Garrett O'Hara, Principal Technical Consultant, Mimecast
Cybersecurity is always thought about in terms of technology, but is it that simple or does it involve more to secure an organization? Join this session with Mimecast to learn the cybersecurity intersection between communications, people, and data to protect your organization, reduce risk and manage complexity.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Rubrik: Is Your Data Secure? The Top Questions You Should be Asking Your CISO
Adam Carey, CTO & Cyber Security Manager, Royal Flying Doctor Service, Queensland
Luke McDougall, Senior Sales Engineer, Rubrik
Cyber criminals know when they take out your data, they take down your business. With the rise of the ransomware economy, cyber warfare, and software supply chain attacks, organisations face a growing gap in their ability to secure data and ensure business continuity.
In this session we look at three pillars of data security and what you should be asking your CISO to protect your data and your business.
Adam Carey, CTO at Royal Flying Doctors Service QLD, joins us to share his experience in protecting business critical data of one of Australia’s best-known and most-loved organisations.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Trellix: Using XDR to bridge the talent gap and create a seamless & adaptive SecOps experience
With the significant skills shortage across the cybersecurity industry, businesses need to look at different ways to combat the ever changing and increasingly volatile threat landscape.
In our evolving world of hybrid work, XDR is a fast-emerging solution to help bridge the gap across technology and people, reduce risk and provide greater visibility for faster decision making.
Join Trellix as we discuss how XDR is transforming cybersecurity and simplifying IT environments through its unified, adaptive and intelligent approach to threats.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Five Steps for Dynamic Management of Globalization Risks in Uncertain Times
Brian Prentice, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Monday, 12 September, 2022 / 11:00 AM - 11:20 AM AEST
Hype Cycle for Digital Grid Transformation Technologies
Zarko Sumic, Distinguished VP Analyst, Gartner
Grid edge disruptions from climate to distributed renewables are challenging the energy business model. A digital grid can deliver operational resilience and create new products. This Hype Cycle provides energy and utility CIOs with insights on technologies to enable digital grid transformation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
IBM: Optimise Your Technology Strategy to Lead in a Changing World
Neil Cherry, SENIOR PARTNER, IBM-CA-GBS
Mario Tieppo, MANAGING DIRECTOR, Castel Advisory
Vlad Vereshchagin, HEAD OF DIGITAL SERVICE, Suncorp
Organisations are increasingly navigating forces that are out of their control — geopolitical instability, security threats, supply chain disruptions and the climate crisis to name a few. CIOs can help their companies take charge, drive business reinvention and deliver value with an integrated technology strategy that leverages an open but secure infrastructure, leading AI and intelligent automation. Learn how Australia's leading companies partnered with IBM to co-create innovative solutions to their challenges while advancing sustainability as a business imperative.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Google Chrome Enterprise: Welcome to the Security Revolution. Are you Proactively Protecting your Business?
Neal French, ., Google
In today’s ever changing technology landscape, many organisations haven't yet caught up securely to the aggressively-paced change in working styles. Going back isn’t an option, so we must come together to move security forward. Learn how Google Chrome Enterprise and Google Workspace is evolving to provide new levels of proactive protection that compliment today’s need for flexibility. It’s a look at where security is heading, and where every business should be.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Qlik: Accelerating Organization Value Through Data-Driven Transformation: Real-Life Example
A real life example of what is possible when an organization becomes truly driven by actionable insights, and uses data to inform decision-making across the organization. Hear from a Qlik customer on their transformational journey from siloed data and time-consuming reporting to accurate, accessible, and actionable data. This session will have you inspired wherever your organization currently is on your data journey.
Monday, 12 September, 2022 / 11:45 AM - 12:30 PM AEST
Roundtable: Optimize Your Hybrid Cloud Strategy with NetApp and AWS, moderated by NetApp
Matthew Swinbourne, CTO Ambassador, NetApp
Matt Taylor, Solutions Architect, Amazon Web Services
Long-term collaborations like this are rare. Since 2012, NetApp and AWS have shared a determined focus to help our customers build solutions, reduce costs, and innovate faster in the cloud.
Enabling enterprises and governments to do more with data and optimizing the cloud services that matter. Providing them with the ability to migrate, build, and manage more cloud at less cost.
This roundtable discussion will focus on discussing cloud optimization and governance, and the steps that you need to take on your roadmap to a mature cloud strategy.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
NICE Systems: Connecting Digital and Human Customer Care to Transform Customer Experiences at Optus
Digital workspaces let businesses expand their services and deliver unparalleled customer experiences. Optus has achieved an 87% digital self-service mix in its contact centre, letting agents create lasting customer relationships.
Lisa Macdonald, Associate Director for Channel Experience, Optus Customer Success joins Anthony Brown, Director of Solution Consulting, NICE in a fireside chat to discuss transforming CX by connecting digital and human customer care with the support of CXone, which leverages phone, web chat, SMS, and social media to achieve service issue resolution.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Achieve Strategic Value in AI With Seven Practices
Sharon Hakkennes, Sr Director Analyst, Gartner
Realizing the value and reaping the benefits are the top issues facing leaders executing AI projects. The five keys distilled from successful pioneers will enable leaders to productize AI at scale and unlock value from their AI initiatives.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Building a Digital Future: The Metaverse
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Monday, 12 September, 2022 / 03:45 PM - 04:30 PM AEST
Roundtable: Creating New Heroes by Leading a Data-driven Business Culture, moderated by Qlik
Paul Leahy, COUNTRY MANAGER A/NZ, Qlik
Charlie Farah, DIRECTOR, MARKET DEV. HEALTHCARE & PUBLI, Qlik
Based on the views of 150 senior data executives, Qlik shares insights from the new 2022 ANZ State of Data & Analytics report in a discussion-led format. Topics include:
Creating sound data governance initiatives for an AI-led future
Building the value story around data for the C-suite
Creating a data-driven culture to improve business processes & customer experience
By making heroes out of certain business execs & putting analytics into specific operations, you will improve performance. Do that enough times, you will soon realise that you’ve created a meaningful, enterprise-wide program.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
Why CIOs Must Care About Data and Analytics Ecosystems – Adaptability, Speed and Lower Cost
Donald Feinberg, Distinguished VP Analyst, Gartner
Data and analytics platforms are emerging everywhere from data management to data science and now D&A governance. But greater forces, namely cloud, will force those platforms to converge further into seamlessly integrated data and application workflows. In this session, you will learn how the world of D&A collides with this market dynamic and how the result will help you scale digital business and drive business impact.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
Automation Anywhere: Delivering Business Transformation with a Digital Workforce
Jeffrey Wiggins, DIRECTOR PRESALES CONSULTING, Automation Anywhere
In today’s economic environment, intelligent automation has become an essential part of keeping business moving and thriving. Supply chain disruptions, labor shortages, and runaway inflation can only be solved by delivering a digital workforce that can support business teams across the enterprise. Join us to learn how IT leaders are best positioned to lead this business transformation and keep mission critical functions moving, while providing employees with the support they need to drive business innovation and growth. Learn how you can earn 8.5x ROI with the Automation Success Platform.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Boomi: Using the Power of Connectivity to Deliver a Seamless Customer Experience
Dave Chapman, Chief Technology Officer, WLTH
Jason Frost, Executive General Manager - Data & Integration, Atturra Pty Ltd
In this engaging and interactive session, Dave Chapman, CTO of Australian digital lending and payments provider WLTH discusses how, working with Boomi and Atturra, they have achieved a level of ‘interconnectedness’ that enables a truly seamless, single customer portal. The result is that the WLTH CX spans all third-party cloud applications and data services, backed by the ‘nirvana’ end-to-end Customer Golden Records.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Top Trends in Data and Analytics for 2022
Ian Bertram, Managing Vice President, Gartner
Donald Feinberg, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From adaptive AI to composing and operationalizing data and analytics at scale, data management for AI to data and analytics ecosystems, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to accelerate change, drive innovation and transform society over the next three years.
Tuesday, 13 September, 2022 / 12:45 PM - 01:05 PM AEST
Red Hat: Delivering Frontline Digital Services for SA Health with HeartAI
Andreas Spanner, Chief Architect, Red Hat
Lukah Dykes, MANAGING DIRECTOR, HeartAI
Access to real-time data and observability is essential for delivering frontline digital customer services. Hear how HeartAI has delivered an integrated digital platform for SA Health using Red Hat open-source technology on public cloud, with real-time data streaming, data services integration and robust AI, to reconcile multiple data sources including State electronic medical record (EMR) system. Learn more about how the utilisation of contemporary digital technologies has enabled and transformed the SA Virtual Care Service, with real-time intelligence across ambulance and hospital services
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
WalkMe: Digital Adoption as the Missing Link to Software ROI
Technology is meant to make businesses more adaptable, productive, and resilient. However, organisations struggle to get employees to successfully use software to drive the expected ROI, costing organizations up to $21 million annually.
Join this session to hear all about the latest in digital adoption and how having the right strategy in place transforms not only your digital strategy, but how you drive business results.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:45 PM AEST
Roundtable: Maximising Citizen Trust with Personalised Engagement, moderated by Salesforce
Gayan Benedict, CTO AND VP OF CUSTOMER ADVISORY, Salesforce
Ashlee Marcuccio, Regional Vice President, Salesforce
Clarence Yap, CIO, Australian Health Practitioner Regulation Agency
More than ever, there is a growing expectation for governments to create trusted services that are both personalised and delivered via channels that best suit the citizen.
In this session for government leaders, we will share findings from the recent Salesforce white paper, Trust Imperative 3.0 Know Your Customer, look at what citizens expect, explore the value proposition for public sector employees and government as a whole while more deeply exploring the relationship between digital service delivery and trust in government.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:45 PM AEST
Roundtable: Technology Service Operations for Digital-first Business Growth, moderated by ServiceNow
Alethea Murphy, Regional Director, Public Sector & Educa, ServiceNow
Eric Swift, VP, SALES ANZ, ServiceNow
Matt Schvimmer, SVP & GM of Product & Service Operations, ServiceNow
For many, the future seems uncertain. Skills shortages, inflation, slowing global growth, and supply chain disruptions are testing organisations. In this environment, AI presents huge opportunities, but success can be fragile. As leaders invest to drive future growth, they must consider how their systems, operations, and people are working in harmony, otherwise customer and employee experiences will suffer. Join senior business leaders from ServiceNow, to explore how leading organisations are using AI and services operations to make business future-fit for growth in these extraordinary times.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Veeam: Minimising Disruption, Risk and Cost When Transforming Your Datacentre
John Wood, Head of Systems Engineering, ANZ, Veeam Software
Nick Thomson, IT SYSTEMS ENGINEER, CPL
DEEPALI KAUR, Senior Territory Sales Manager, Veeam
Daniel Mack, TRANSITION LEAD, Arrow Energy
Luke Norman, Cyber Security Program Manager, Queensland Urban Utilities
Join IT Executives from Arrow Energy, Urban Utilities, and Choice, Passion Life as they discuss their experiences, successes and considerations while embarking on recent data centre transformation projects.
You will have a chance to ask questions and gain insight in to multiple use-cases and current trends.
Hosted by John Wood, Head of Systems Engineering, Veeam Software & Dee Kaur, Senior Territory Sales Manager, Veeam Software
Wednesday, 14 September, 2022 / 11:20 AM - 11:40 AM AEST
Tealium: Bringing the CIO and CMO Together to Deliver Business Impact
Sandhya Iyer, General Manager - Data & Analytics, Latitude Financial Services
Will Griffith, VP & GM, Tealium
The CIO and CMO relationship presents a modern business paradox. Whilst a robust technology and marketing partnership is vital to commercial success, there is a paucity of real-world examples demonstrating this strategic alliance in practice. For companies on a digital transformation journey, building a thriving CIO and CMO alliance is paramount. Within a digital transformation context, strong CIO and CMO alignment will lead to accelerating the efficiency and ROI of transformation efforts, whilst creating sustainable competitive advantage.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
ThoughtSpot: Loan Market Group Embeds Modern Analytics to Drive App Adoption
Anna Sum, Solutions Engineer, ThoughtSpot
Jakob Hojgaard, CHIEF TECHNOLOGY OFFICER, Loan Market Group
Brokers don’t build BI reports. But they need data to run their business! The best way to deliver data across the analytics spectrum - from non-technical brokers to data scientists - is with familiar apps. So Loan Market Group, Australasia's biggest broking family, turned to ThoughtSpot Everywhere on Snowflake to deliver self-service insights via a familiar search-based interface. Learn how Loan Market Group delivers a modern analytics experience inside its MyCRM platform to accelerate time to market and maintain its leadership position while realising new opportunities to monetise data.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
Qlik: Driving Certainty with your Data: Qlik’s Active Intelligence Platform
Clint Carr, ENTERPRISE ARCHITECT, Qlik
It is an uncertain world and how businesses are responding isn’t effective. We believe it is time for a change – join this session where we will cover 3 areas of innovation that need to be on the top of your priority list:
- Democratised development, integration and governance tools
- The arrival of low-/no-code capabilities
- Composable architectures supported by cloud.
Qlik supports customers to augment & automate data-driven decisions to drive certainty via 4 steps:
Free It: Real-time Data
Find It: Analytics Ready
Understand It: Predictive Analytics & Insights
Action It: Informed Actions!
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
ServiceNow: Make Work Easy with AI Powered Service Operations
Service Operations can be a game-changer for any organisation. Join us to see how you can help your business automate and optimise processes for Service Operations to drive great employee experiences and keep your digital services running 24/7, all on a unified platform powered by AI.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
IBM: A.I., Captain! How Innovation from the High Seas is Inspiring Businesses
Ankon Rahman, CLIENT EXECUTIVE, IBM
The Mayflower Autonomous Ship is a first of its kind. Mayflower reacts to treacherous ocean environments, adheres to maritime law, makes crucial split-second decisions and collects climate data with zero human intervention. The ship deploys groundbreaking intelligent automation, operational decision-making, edge computing and AI-powered remote monitoring technologies. By extending these capabilities to business, the course is charted for the next generation of innovation, efficiency, safety and sustainability. After the talk, experience the Mayflower yourself at the IBM booth.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
The Future of Data and Analytics: Reengineering the Decision 2025
Ian Bertram, Managing Vice President, Gartner
Data and Analytics keep expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual, and more continuous, and this complexity needs to be mastered. How can you make decision-making a competitive differentiator?
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
How Digital Should Your Enterprise Be?
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
The last two years have made it clear that all enterprises must be more digital. But how far does your enterprise need to go? Is there an endpoint? Can you become too digital? We start by showing digital business benchmarks from over a 1000 enterprises, so you can compare yourself to others. We then show how business outcomes and customer needs determine how digital you should be.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Advancing Digital Dexterity Across Executive Leadership
Neil Osmond, Distinguished VP, Advisory, Gartner
As enterprises accelerate and expand digitalization, technology leadership has become the accountability of all CXOs. This presentation will give CIOs practical approaches to establish programs to assess and elevate the digital dexterity of business leaders.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
IBM: Optimise Your Technology Strategy to Lead in a Changing World
Neil Cherry, SENIOR PARTNER, IBM-CA-GBS
Mario Tieppo, MANAGING DIRECTOR, Castel Advisory
Vlad Vereshchagin, HEAD OF DIGITAL SERVICE, Suncorp
Organisations are increasingly navigating forces that are out of their control — geopolitical instability, security threats, supply chain disruptions and the climate crisis to name a few. CIOs can help their companies take charge, drive business reinvention and deliver value with an integrated technology strategy that leverages an open but secure infrastructure, leading AI and intelligent automation. Learn how Australia's leading companies partnered with IBM to co-create innovative solutions to their challenges while advancing sustainability as a business imperative.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Vocus: Space the Final Frontier - How LEO Satellites are Revolutionising Connectivity
Phil Ridley, CEO, Quasar Satellite Technologies
Ashley Neale, Development Manager - Satellite and Infrastructure, Enterprise & Government, Vocus
David Thorn, Vice President APAC, OneWeb
Space experts and industry pioneers, Phil Ridley, CEO Quasar Satellite Technologies, David Thorn, VP APAC OneWeb, and Vocus' own satellite expert, Ashley Neale, come together in a Vocus panel to discuss the modern-day space race, how low-earth orbit (LEO) satellite technology is transforming connectivity around the planet, and to explore the importance of Australia’s sovereign space industry. Take your organisation’s connectivity to the next level with this leading-edge technology that’s redefining business operations, delivery of critical services, hybrid working, and business composability.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Qlik: Accelerating Organization Value Through Data-Driven Transformation: Real-Life Example
A real life example of what is possible when an organization becomes truly driven by actionable insights, and uses data to inform decision-making across the organization. Hear from a Qlik customer on their transformational journey from siloed data and time-consuming reporting to accurate, accessible, and actionable data. This session will have you inspired wherever your organization currently is on your data journey.
Monday, 12 September, 2022 / 11:45 AM - 12:30 PM AEST
Roundtable: The Future of Work - Key Considerations to Succeed in the New Hybrid World, moderated by Nutanix
Jim Steed, Managing Director, Nutanix
During this session, we will cover considerations to help you succeed in the evolving world of hybrid work, including cost, security, time to market, the ability to pivot quickly in changing markets, the flexibility to scale up and back; as well as DR, remote management and talent shortage concerns. Digital workspaces are not new, but the future of work is hybrid, with many organisations yet to realise the greatest benefits. Attend to learn how to change this with new technologies for private, public and hybrid cloud deployments and to hear real-world examples of how it was successfully done.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Pretty Agile: The Top 5 Mistakes Leaders Make When Scaling Agile And How To Avoid Them!
Scaling agile is a hot topic; It seems like everyone is doing it! However, it’s a significant decision, and not everyone gets it right the first time. Whether you are just getting started or have been on this journey for a while, Em Campbell-Pretty will address the 5 most common mistakes leaders make when scaling agility and give you solid advice on setting a better course.
Em Campbell-Pretty has been helping organisations worldwide scale agile practices for over 10 years. She is the founder of Pretty Agile and was one of the first 4 people in the world to be designated a SAFe Fellow.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Ivanti: Delivering Amazing Digital Employee Experiences - Uni Southern QLD Insights
Brandon Edney, EXM Solutions Specialist, Ivanti
The world has changed and employees have new expectations of work life balance and of their employer.
With the right strategy technology can be the enabler for employee success, retention, better productivity, and happier employees.
Hear how organisations can deliver seamless end-user experiences with proactive service management which includes automated self-healing & self-service to create amazing digital experiences and still maintain robust security.
Executive Director ICT Services at the University Southern Queensland will share USQ's journey of improving experiences through technology.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Outsystems: How Low Code can Enable Cloud Native with Minimal Risk and Resources
Richard Davies, SOLUTION ARCHITECT, Outsystems
Gartner predicts 70% of applications will be built on Low Code by 2025, but not all Low Code platforms are the same. OutSystems is the only Low Code platform that builds Cloud Native applications, dramatically reducing the resources you need and minimising your risks. In this session, find out how a model-driven development with integrated DevOps has helped businesses in Australia and across the globe to reduce time to deliver digital products and make changes
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Cradlepoint: Coles: Delivering Transformation and Differentiation - Automation, AI, Robotics and 5G
Nathan Mcgregor, SVP - APAC, Cradlepoint
Georgia Patin, Head of Tech Strategy, Coles Group
Changing consumer behaviour and global events have expedited technology change and adoption in the grocery sector. With over 2,500 retail outlets - the ongoing technology transformation of Coles is imperative to the organisation. Join this session to hear from Georgia Patin, Head of Technology Strategy, about how Coles is investing in ongoing digital transformation and using technology to enable huge scale organisational change. Discover how it has implemented technology to deliver differentiated services - and how their data driven technology is being supported by secure 5G connectivity.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
NetApp: Powering Aston Martin’s Formula 1 Strategy with Data
Matthew Swinbourne, CTO Ambassador, NetApp
For nearly three decades, NetApp has maintained a laser focus on innovations that help our customers build stronger, smarter, and more efficient data platforms.
A data fabric is a powerful architecture that standardizes data management practices and practicalities across cloud, on-premises, and edge devices. Among the many advantages that a data fabric affords, data visibility and insights, ubiquitous access and control, protection and security rise to the top.
Take a behind-the-scenes journey into the world of Formula 1 where NetApp and Aston Martin blur the lines of reality.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:00 PM - 02:45 PM AEST
CIO Experience Roundtable: Leading Digital When There Aren’t Any Followers
Johnny Ladouce, Executive Partner, Gartner
Youn Choi, Sr Executive Partner, Gartner
While we’d love everyone to be as excited about digital as we are and to see the potential, we know that isn’t always the case. Join this lightly facilitated discussion and share your challenges and successes with your peers. Together we'll explore how to accelerate the digital journey by making “no regrets” moves in digital enablement, IT readiness, business technology ownership, and experimentation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:00 PM - 05:00 PM AEST
Research Discussion for CIOs: Democratized Delivery by Design--Adaptive Governance Principles for Fusion Teams
Brian Gagnon, Managing Vice President, Gartner
Over two-thirds of CEOs want more technology work done within business areas. Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Utilities: Delivering Digital Infrastructure to Accelerate the Energy Transition
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 02:45 PM - 04:15 PM AEST
CIO Experience Workshop: Achieving Digital Transformation Excellence
Andrew Holcombe, Executive Partner, Domains, Gartner
Youn Choi, Sr Executive Partner, Gartner
Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Slack: Approaches to Enable a Connected, Flexible and Inclusive Way of Working in a Digital HQ
We have a once-in-a-generation opportunity to rethink & reshape how we work by embracing the concept of a Digital HQ. Our digital & physical spaces have flipped-this shift has raised new challenges for employees. Right now, the balance between the digital & physical workplace is in constant flux, what’s missing is a place that is connected, flexible & inclusive. At Slack, we call that the digital HQ.Join us as we dive into some practical approaches on how to enable new ways of working with a digital HQ by breaking down communication silos, embracing flexibility & automating work.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Red Hat: Multi Cloud Architecture - Turning Strategy into Reality with Suncorp
A modern enterprise demands best-in-class solutions to remain secure, operational and deliver digital-first experiences to drive growth. But modernisation is challenging and moving from a traditional data centre to a hybrid, multi cloud environment is complex exercise. Hear from Suncorp, sharing how they overcame these complexities to build and implement a secure, robust and scalable multi cloud environment to match customer demands, which will lead to sustainable longer term costs savings, whilst enabling their technology teams to architect for the future by leveraging cloud innovation.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
business nbn: Customer Case Study-Partnering for Flexibility, Choice, and Performance
Leigh Williams, CHIEF INFORMATION OFFICER, BRISBANE CATHOLIC EDUCATION
Kevin Bloch, MANAGING DIRECTOR, Bloch Advisory
Michael Van Rooyen, CTO, NETWORKS, Orro
Tony Panetta, Head of Digital Transformation - Partnerships at Catholic Education Western Australia, Catholic Education WA
In this session, Kevin Bloch - former Cisco CTO and one of the technology industry’s most well-regarded senior executives - explores with Orro Group and Catholic Education Western Australia & Brisbane Catholic Education on how their partnership is leveraging business nbn Enterprise Ethernet to help enable business transformation, resilience, & improve infrastructure management.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Appian: Case Study - Automation at Scale. Delivering High Value Citizen Services With Great EX
Richard Hill, CHIEF INFORMATION OFFICER, SA Dept. Infrastructure and Transport
Kal Marshall, REGIONAL VICE PRESIDENT PUBLIC SECTOR, Appian
Richard Hill, CIO for SA DIT will share how automating manual processes within the South Australian Department for Infrastructure and Transport’s Compulsory Property Acquisition process helped enable staff to scale their work easily, ensure data integrity and ultimately transform their employee experience. With reduced workload, the team was able to focus on higher value care for impacted citizens. Audience will learn how they can leverage existing investments whilst optimising workflows to deliver a stronger employee and customer experience.
Monday, 12 September, 2022 / 04:30 PM - 05:15 PM AEST
Roundtable: Effectively Communicating Business Value on Digital Initiatives & Technology Investments for MSEs
Ash Sowter, Sr Executive Partner, Gartner
Youn Choi, Sr Executive Partner, Gartner
Join this Roundtable discussion with peers at midsize enterprises (MSEs) to share how to develop and communicate the business value of IT (BVIT) effectively, and to link technology investments and business outcomes.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
Automation Anywhere: Delivering Business Transformation with a Digital Workforce
Jeffrey Wiggins, DIRECTOR PRESALES CONSULTING, Automation Anywhere
In today’s economic environment, intelligent automation has become an essential part of keeping business moving and thriving. Supply chain disruptions, labor shortages, and runaway inflation can only be solved by delivering a digital workforce that can support business teams across the enterprise. Join us to learn how IT leaders are best positioned to lead this business transformation and keep mission critical functions moving, while providing employees with the support they need to drive business innovation and growth. Learn how you can earn 8.5x ROI with the Automation Success Platform.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
LeanIX: Hastings Deering - Enterprise Architecture Business Problem to Value Delivery
Tony McCauley, Digital Architect, Sime Darby Industrial
Tony McCauley (Enterprise architect) from Hastings Deering will be sharing his journey from having a lack of transparency across their application landscape to improved decision making and knowledge sharing through capability uplift of his Enterprise Architecture Team.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:45 PM - 06:05 PM AEST
WSO2: Delivering Digital Experiences- How to speed development with the right digital platform?
Kanchana Wickremasinghe, VP & PRODUCT MANAGER CHOREO DATA PLANE, WSO2
In the experience economy, unique digital experiences are a competitive advantage. Delivering these experiences is not easy, organizations can struggle to convert strategies into value. Technology leaders have had to focus on building platforms, investing resources on infrastructure instead of digital innovation.
This session will explore:
- How having a digital platform is a critical success factor
- The characteristics of a digital platform in the modern experience economy, and cloud native architecture
- How a digital platform fuels and expedites an organization's digital strategy
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Vocus: Low-earth orbit satellite connectivity: what’s in it for your organisation
Ashley Neale, Development Manager - Satellite and Infrastructure, Enterprise & Government, Vocus
Join Ashley Neale from Vocus, a leader at the forefront of Australia’s satellite connectivity industry, to find out how low-earth orbit (LEO) satellites are transforming global connectivity and what this means for Australian organisations and communities. Learn more about the new operators entering the market, and how you and your organisation can harness the potential of this game-changing technology. Listen to real-world examples of how LEO satellite connectivity is enabling business and government organisations to do and provide what was considered impossible only a few years ago.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:15 AM - 11:00 AM AEST
Roundtable: Public Sector: Using Total Experience to Level Up Your Digital Government Efforts
Brian Ferreira, VP, Team Manager, Gartner
David Mathews, Sr Executive Partner, Gartner
Many government agencies are seeking to improve the citizen/constituent experience, but traditional silos need to be broken. Total experience reduces digital friction for citizens/constituents and empowers employees with intuitive technology and multiple touchpoints. This session is a forum to discuss with your peers the challenges and successes associated with your total experience journey.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
ServiceNow: Transform Your Digital Business with AI Powered Service Operations
Matt Schvimmer, SVP & GM of Product & Service Operations, ServiceNow
Today, every business is a digital business. Global advances in AI, analytics, and hyper automation promise new ways to connect people and streamline processes. AI can boost productivity, allowing companies to lower costs, accelerate innovation (and profits), and provide better experiences for their employees. Join Matt Schvimmer, Senior Vice President of Product and Service Operations at ServiceNow, and learn how to transform your digital business and maximise your team’s potential with AI-powered Service Operations.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Slack: How RMIT Online is transforming ways of working with a Digital HQ
RMIT Online is making a change to digital-first ways of working, at Slack this is called Digital HQ. Research from the Future Forum, a consortium led by Slack, tells us that inflexible return-to-office policies are hammering employee experience scores. How do we build camaraderie and connection in this new environment to attract and retain talent while delivering what both employees and executives want? We used to think of the office as the centre of work; digital tools augmented the office. Now, it’s the reverse: Digital is your HQ, it’s where information flows more transparently, where you find people, resources, and the information you need. Companies who are investing not just in new tools but also transforming ways of working — these are the innovators and they are scoring higher on business performance and employee satisfaction.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Splunk: Empowering Digital Innovation, Velocity and Business Outcomes
Koray Harman, OBSERVABILITY STRATEGIST, Splunk
The rapid growth and criticality of digital business comes with as many new challenges as it does new opportunities. In this session we'll cover how application development has evolved, and best practices for managing these new complexities, while focusing on growth, continual innovation and competitive advantage.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Roundtable: Hyperscaler Independent Cloud Strategies, moderated by Red Hat
Andreas Spanner, Chief Architect, Red Hat
Fytos Charalambides, Head of AppDev Practice, ANZ, Red Hat
With multi and hybrid cloud being common paths to cloud adoption, this roundtable covers strategies that get the most out of people, process and technologies across any cloud related effort and discusses both workloads and infrastructure centric approaches.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Roundtable: Separate the Myths From the Musts in the Future of Work and Transforming Your Business, moderated by Google Chrome Enterprise
Neal French, ., Google
Join this facilitated discussion with your peers and separate fact from fiction when it comes to changing today's work habits, end user device requirements, security risks and how we can help meet sustainability goals. Discuss whether legacy is the dirty word everyone tells you or a necessary requirement for realising your budget potential. Explore what a roadmap from today to tomorrow entails and make sure you are ready to make the smart transitions to keep your business ahead.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
WalkMe: Digital Adoption as the Missing Link to Software ROI
Technology is meant to make businesses more adaptable, productive, and resilient. However, organisations struggle to get employees to successfully use software to drive the expected ROI, costing organizations up to $21 million annually.
Join this session to hear all about the latest in digital adoption and how having the right strategy in place transforms not only your digital strategy, but how you drive business results.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
business nbn: Don’t Slow Down - Why Innovation is Key to Surviving Uncertainty
Brendan Donohoe, EGM BUSINESS SALES, nbn
COVID-19 showed us yet again that agility and a strong digital game helps businesses to survive and thrive in adversity. But nbn Executive General Manager, Business, Brendan Donohoe, argues we can’t stop now, because innovation and transformation become even more important when the future isn't clear. He sets out the case for leveraging modern agile and systems and business-grade networks to weather the storms, position for recovery and help achieve key business outcomes.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
Zen Ex Machina: The 3 Key Success Metrics for Digital Transformation
Matthew Hodgson, CEO, Zen Ex Machina
$12B will be spent on digital transformations in 2022, but over 50% struggle and don't deliver their expected results. Matthew Hodgson CEO, will show you the key success metrics from predictive analytics and data insights from 10 years of data, and why a behavioural approach can save companies up to $10M a year.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
CloudBlue: How Vodafone NZ Grew Their SME Customer Base by Adopting a Digital Dragon Strategy
Brian Moore, CHAPTER LEAD RELEASE AND OPTIMISATION P, Vodafone NZ
YiLun Miao, General Manager, APJ, CloudBlue
Vodafone New Zealand, together with CloudBlue, have accelerated their ability to deliver specialized offerings to an ever-increasing SME segment while achieving a lean operation. As a digital service provider two of your top challenges may be populating your catalogue with the right solutions to offer your customers, and scaling to support the increased customer base when you do. In this session, learn how you can replicate Vodafone’s successful strategy and launch an efficient and scalable marketplace across multiple business units with richer offerings.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
Redgate: Digital Transformation: Why the Database Must be Included
Anderson Rangel, Solutions Engineer, Redgate
The IT organisation has adopted DevOps practices to facilitate faster, higher quality, and more consistent software delivery but often has not included the database. The database is vital for DevOps to deliver digital products and services faster and more efficiently than ever before.
In this session, we explore key challenges impeding technical innovation. Learn why digital innovation programmes that leave out the database, risk compounding existing problems and why you should integrate database development practices into your transformation initiatives for greater innovation and compliance.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 02:15 PM - 02:45 PM AEST
Choose the Optimal Corporate Structure to Drive Digital Reglobalization in a New Market
Gavin Tay, VP Analyst, Gartner
During times of geopolitical tensions and the emergence of multipolarity, executive leaders are challenged to decide which markets to enter, and how to operate in those markets. A quick assessment providing a forward-looking view of operational risks helps in choosing the optimal corporate structure to drive growth and digital business reglobalization.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Ask the Expert: How Composable Architecture Drives Utility Customer Engagement?
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Workato & David Jones/CRG: Integrate to Exceed Business Expectations
John Deeb, COUNTRY MANAGER, ANZ, Workato
Scott Coppock, CIO, DAVID JONES LTD
Navdeep Kundra, Head of IT Enterprise Architecture, David Jones Ltd
Workato is a cloud native iPaaS and automation solution built for enterprise scale, security and governance. Scott Coppock, CIO of David Jones & Country Road Group, will share how his team was able to achieve innovation at pace with the adoption of Workato. Scott will discuss benefits of emerging technologies like intelligent automation and their impact on IT investment and value.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Rimini Street: Overcoming Budget, Inflation and Skills Shortage Challenges with UTS, RWWA, Metcash
Brian Kelly, Head of IT Operations, University Of Technology Sydney
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
Helen Harms, GM CLOUD & OPERATIONS, Metcash
This client panel will explore experiences of private and public sector organisations as they embarked on fast tracking innovation and building fail proof businesses. Join this session to hear from Head of Technology, University of Technology, CIO, Greater Western Water and Head of Technology Racing and Wagering WA, on how they successfully pivoted in uncertainty. Our panel of IT leaders will share their insights and strategies that helped them free up critical resources and reallocate costs to expand strategic services, without compromising customer service or security.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Zscaler: C-Level Strategies for Driving Digital Transformation at Your Organisation
Heng Mok, CISO, APJ, Zscaler
Paul Murphy, CTO, GHD
Organisations across all sectors are recognising the value of technology innovation to drive gains and stay ahead. Accelerating your organisation’s digital transformation and technology initiatives can however look like a monumental challenge in today’s climate, where change is the only constant. Join this fireside chat, in partnership with Paul Murphy, CTO, GHD, to learn how IT leaders can break down roadblocks, to drive a digital first mindset across the organisation.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Fortinet: Understanding and Defeating the Contemporary Cyber Threat: From APT-like Cyber Criminals to the Weapon of Choice for Nation-State Geopolitics, Cyber is Now the First Line of Defense
This talk will detail the current and future threat posture, and how to build resilience into our business. Our most critical systems are of extreme interest to both Nation State attackers and to increasingly sophisticated, financially-motivated criminals.
The last three years have demonstrated just how interconnected we are, and how fragile our tech-enabled ecosystems are to even minor shocks.
The cyber threat is becoming more profound, and it is vital that we are proactive and act with a sense of urgency. Old cyber truisms like role-based access, principle of least privilege and defence in depth can help us build resilience into our systems.
Tuesday, 13 September, 2022 / 03:40 PM - 04:00 PM AEST
LogicMonitor: Observability Without Silos – Delivering Clarity in Enterprise IT
Luke Fogarty, Manager, Technical Services, LogicMonitor
In 2022, IT is under more pressure to deliver IT that is innovative and resilient, while improving efficiency. Yet, IT services have never been more complex, which has created "tool sprawl" and reduced visibility into IT service performance, leading to lost productivity, poor customer experience, and service outages.
Please join us in this session, where you will learn how IT organisations such as Bupa are using LogicMonitor’s approach to Unified Observability to bring clarity into enterprise IT and answer your questions on how to move from a collection of tools to unified observability.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 04:00 PM - 04:45 PM AEST
Ask the Expert: Progressing a Hyperautomation Agendas in Government
Dean Lacheca, VP Analyst, Gartner
Governments are using automation as a tool to deliver quick wins because of the speed to value. But how do we move from opportunistic automation to Hyperautomation? Bring your questions to this interactive session where we will discuss the trends and risks associated with Hyperautomation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 04:00 PM - 04:45 PM AEST
Ask the Expert: Plan Your Digital Strategy Using Gartners' Hype Cycles for Healthcare Providers
Sharon Hakkennes, Sr Director Analyst, Gartner
Each year Gartner publishes multiple Hype Cycles for healthcare providers highlighting industry-specific emerging technologies, their maturity, and applications for addressing organizational challenges and exploiting new opportunities. Attend this session for an interactive discussion to identify what innovations you should be planning for today to deliver on your organization's digital optimization and transformation agenda.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Nutanix: What’s Next in an App-Driven World? Optimising Infrastructure for the New Normal
In this session we’ll help you navigate the building app storm and enable the transition – while controlling costs. We’ll cover containers, security, self-service, hybrid cloud, data storage/growth, workload placement, cloud costs and infrastructure decisions in an app-driven world. 750M new apps will be created by 2025 which has the potential to cause silos, performance issues, and complexity. Digital initiatives and app proliferation create the need for new infrastructure and tools that enable innovation, modernisation, fast deployment and simpler management.
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
Roundtable: Building a Composable Business Model to Architect for Adaptability - CIO Case Studies, moderated by Rimini Street
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Eric Helmer, CHEIF TECHNOLOGY OFFICER,
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Lee Bustin, CIO, The Law Society of NSW
Imre Szabo, ICT MANAGER, SCEE
An interactive session covering how to develop composable thinking within a business to chart a ‘fit for purpose’ path to build modular and scalable business models. In an era of uncertainty and disruption, how to enhance risk, compliance and security while extending the life of ERP systems to free human and financial capital allowing investment in delivering true business value across the board. IT leaders will share their real life experiences and key strategies that CIOs can implement today to optimise existing investments and evolve into the next phase of business transformation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Government: Digital That Works — Execution Lessons From Success Stories
Dean Lacheca, VP Analyst, Gartner
Despite stereotypes to the contrary, some governments do innovate the services they deliver. Every year, Gartner highlights good practices and case studies as part of the Eye on Innovation Award. Take a moment to learn about proven success factors that can help you move the needle from isolated quick wins towards formalized approaches where innovation and impact can be sustained.
Wednesday, 14 September, 2022 / 11:45 AM - 12:30 PM AEST
Roundtable: Energy and Utilities: Critical Traits for Energy-Sector Technology Leaders
Marcus Darbyshire, VP, Executive Partner, Gartner
James Lord, VP, Executive Partner, Gartner
Successful technology leaders in the energy sector must focus on strategic intent, delivering value, and leveraging technology and information assets in an environment of economic uncertainty, global retraction and talent shortages. Join your peers in this lightly facilitated session to discuss qualities and skills you see as essential and what you have seen as imperative to pivot successfully.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
ThoughtSpot: Loan Market Group Embeds Modern Analytics to Drive App Adoption
Anna Sum, Solutions Engineer, ThoughtSpot
Jakob Hojgaard, CHIEF TECHNOLOGY OFFICER, Loan Market Group
Brokers don’t build BI reports. But they need data to run their business! The best way to deliver data across the analytics spectrum - from non-technical brokers to data scientists - is with familiar apps. So Loan Market Group, Australasia's biggest broking family, turned to ThoughtSpot Everywhere on Snowflake to deliver self-service insights via a familiar search-based interface. Learn how Loan Market Group delivers a modern analytics experience inside its MyCRM platform to accelerate time to market and maintain its leadership position while realising new opportunities to monetise data.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Origina: Breaking Through Blockers: Take Control of Your Software Roadmap to Drive Digital Innovation
Tomas O'leary, Founder And Ceo, Origina
Traditional approaches to software are falling short. Nearly 90% of a typical IT budget goes towards just keeping the lights on. That doesn’t leave a lot for projects that accelerate digital transformation. A more innovative approach to software maintenance gives companies control of their software and support spending so they stay agile in the face of rapid change. Join Origina CEO Tomás O’Leary for an insightful session and learn how to leverage innovative software support models to:
Add value to existing systems and free up software budget
Accelerate digital transformation initiatives by refocusing spending
Improve support quality and software performance
Wednesday, 14 September, 2022 / 12:30 PM - 01:15 PM AEST
Roundtable: Uncover How nbn can Support Investment and Increase Value for Government Agencies, moderated by business nbn
Brendan Donohoe, EGM BUSINESS SALES, nbn
Sam Henderson, GENERAL MANAGER GOVERNMENT SOLUTIONS, nbn
Discover how business nbn services can help underpin the delivery of government services throughout Australia. Understand how procurement of connectivity powered by nbn introduces a competitive framework for your business and can expand the availability of Retail Service Providers as part of that framework. Join us and your peers in exploring how you can maximise nbn to leverage a better service model for your business
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
Qlik: Driving Certainty with your Data: Qlik’s Active Intelligence Platform
Clint Carr, ENTERPRISE ARCHITECT, Qlik
It is an uncertain world and how businesses are responding isn’t effective. We believe it is time for a change – join this session where we will cover 3 areas of innovation that need to be on the top of your priority list:
- Democratised development, integration and governance tools
- The arrival of low-/no-code capabilities
- Composable architectures supported by cloud.
Qlik supports customers to augment & automate data-driven decisions to drive certainty via 4 steps:
Free It: Real-time Data
Find It: Analytics Ready
Understand It: Predictive Analytics & Insights
Action It: Informed Actions!
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
IBM: A.I., Captain! How Innovation from the High Seas is Inspiring Businesses
Ankon Rahman, CLIENT EXECUTIVE, IBM
The Mayflower Autonomous Ship is a first of its kind. Mayflower reacts to treacherous ocean environments, adheres to maritime law, makes crucial split-second decisions and collects climate data with zero human intervention. The ship deploys groundbreaking intelligent automation, operational decision-making, edge computing and AI-powered remote monitoring technologies. By extending these capabilities to business, the course is charted for the next generation of innovation, efficiency, safety and sustainability. After the talk, experience the Mayflower yourself at the IBM booth.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
How to Build a More Security Conscious Corporate Culture That Actually Reduces Cybersecurity Risks
Richard Addiscott, Sr Director Analyst, Gartner
The human element is the most prominent contributor to data breaches and legacy approaches delivering curriculum-based, awareness-centric programs are no longer effective. CIOs and CISOs must look beyond merely raising 'security awareness' and embed a contextually-appropriate security culture for their organization. Join this session to learn how to build and deliver an effective security behavior and culture change program or SBCP.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Advancing Digital Dexterity Across Executive Leadership
Neil Osmond, Distinguished VP, Advisory, Gartner
As enterprises accelerate and expand digitalization, technology leadership has become the accountability of all CXOs. This presentation will give CIOs practical approaches to establish programs to assess and elevate the digital dexterity of business leaders.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Pretty Agile: The Top 5 Mistakes Leaders Make When Scaling Agile And How To Avoid Them!
Scaling agile is a hot topic; It seems like everyone is doing it! However, it’s a significant decision, and not everyone gets it right the first time. Whether you are just getting started or have been on this journey for a while, Em Campbell-Pretty will address the 5 most common mistakes leaders make when scaling agility and give you solid advice on setting a better course.
Em Campbell-Pretty has been helping organisations worldwide scale agile practices for over 10 years. She is the founder of Pretty Agile and was one of the first 4 people in the world to be designated a SAFe Fellow.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Townhall: Gartner Opening Keynote
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Adrian Leow, VP Analyst, Gartner
Dean Lacheca, VP Analyst, Gartner
Join us for a townhall style discussion of the Gartner Opening Keynote.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Government: Igniting The Next Generation of Digital Government
Dean Lacheca, VP Analyst, Gartner
Government leaders and communities are setting new benchmarks for the expected benefits of advancing technological capabilities. To respond governments must elevate ambitions and spark the move to an intelligent, human-centric and proactive digital government. This session identifies the key data, technology and delivery capabilities Government CIOs must invest in now to prepare for the next generation of digital government.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Forcepoint: Effective Cybersecurity Strategic Planning That The Board Will Support
Nick Savvides, Senior Director Strategic Business APAC, Forcepoint
Effective, efficient Cyber Security is a key pillar enabling digital transformation and the resilient enterprise. It is a significantly complicated area of technology, with innovation, consolidation, escalating costs, and disruptive activity all driving the need for incessant modification. Combined with the reactive nature of security projects and business engagement obstacles, many CISOs and CIOs find strategic planning challenging. Based on real world experience, this session will show practical strategic planning methods and how to build a business case tying cyber security projects to digital transformation initiatives that everyone, including the board, can support.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
RingCentral: Become a CIO Superhero by Clearing Your Collaboration Roadblocks
Amir Hameed, VICE PRESIDENT, GLOBAL SOLUTIONS ENGINEE, RingCentral
This session will explore case study deployments from two of our current customers as well as show how CIOs can seize the moment and achieve superhero status within their organizations. It will also look at what's next on the horizon for the future of communications and collaboration, and share lessons learned in overcoming challenges and tough decisions to drive for a best-in-class hybrid experience.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
CIOs' Top Leadership Actions to Accelerate Digital Business
Brian Prentice, VP Analyst, Gartner
The value and related use of technology is expanding across the enterprise demanding a more democratized approach to technology leadership. CIOs need to shift their focus from operating IT to achieving critical business outcomes requiring technology leadership. CIOs need to focus on promoting C-suite digital dexterity, equipping and enabling business technologists, and supporting/creating generative relationships with strategic technology partners.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
NetApp: Automate cloud financial operations, reduce complexity & accelerate your transformation with NetApp, Spot & Instaclustr
Matthew Swinbourne, CTO Ambassador, NetApp
Rebecca Bradburne, DIVISIONAL DIRECTOR, NetApp
Ben Bromhead, CTO INSTACLUSTR BY NETAPP, NetApp, Inc.
Looking for ways to reduce complexity and make informed investments in your cloud strategy? In the 2022 NetApp cloud infrastructure report, we learned that 90% of cloud customers have a plan to create a Cloud Centre of Excellence to change from ITOps to CloudOps, whilst only 21% were “very” confident they have visibility into their cloud costs down 10% from the previous year.
NetApp’s strategic acquisitions, including Spot (2020) and now Instaclustr (2022), have positioned us as a trusted partner to thousands of “house-hold name” customers, enabling them to optimize costs, secure configurations and focus their staff on value creating activities. This co-hosted (NetApp, Spot and Instaclustr) discussion will inform you on how customer from around the globe are delivering:
• An integrated experience across multiple public and private cloud environments
• Simplified and comprehensive end-user consumption of IT resources
• Deployment and management automation to meet dynamic and diverse business needs.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
The IT Executive Leader's Role in Mergers and Acquisitions
Chris Ganly, VP, Team Manager, Gartner
Successful M&A is best played as a “team sport.” All executives across the organization need to play a role in M&A in order for business outcomes to be achieved. In this session we’ll look at the M&A process and where and how executives need to be involved to deliver success.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
Rimini Street: Women in Tech: How Diversity Creates A Truly Agile and Adaptable Organisation
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
jo batchelor, Associate Director Applications , UOA
Helen Harms, GM CLOUD & OPERATIONS, Metcash
Diverse teams create better outcomes in many ways. New ideas and new ways of thinking unlock innovation and accelerate a teams’ agility. Departing from the norm is the first step to breaking down barriers and leading the charge to success. Join us in this session to hear from Associate Director Applications, University of Auckland, and GM Cloud & Operations, Metcash on how they have helped their organisations tap into new and diverse skills, adapt faster to change in times of continued uncertainty, all while still delivering a measurable competitive edge.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
Zen Ex Machina: The 3 Key Success Metrics for Digital Transformation
Matthew Hodgson, CEO, Zen Ex Machina
$12B will be spent on digital transformations in 2022, but over 50% struggle and don't deliver their expected results. Matthew Hodgson CEO, will show you the key success metrics from predictive analytics and data insights from 10 years of data, and why a behavioural approach can save companies up to $10M a year.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Roundtable: How to Overcome Unconscious Bias
Christine Tsinta, Executive Partner, Gartner
Unconscious biases are thoughts or feelings we're not directly aware of, that influence our judgement, views, actions and decision-making ability. In the workplace we see this across race, gender and ability in particular. These automatic preferences are a contributor to a lack of workplace diversity. Join your peers to discuss and learn how organizations are overcoming unconscious bias and improving diversity at their workplaces.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:45 PM AEST
Roundtable: Maximising Citizen Trust with Personalised Engagement, moderated by Salesforce
Gayan Benedict, CTO AND VP OF CUSTOMER ADVISORY, Salesforce
Ashlee Marcuccio, Regional Vice President, Salesforce
Clarence Yap, CIO, Australian Health Practitioner Regulation Agency
More than ever, there is a growing expectation for governments to create trusted services that are both personalised and delivered via channels that best suit the citizen.
In this session for government leaders, we will share findings from the recent Salesforce white paper, Trust Imperative 3.0 Know Your Customer, look at what citizens expect, explore the value proposition for public sector employees and government as a whole while more deeply exploring the relationship between digital service delivery and trust in government.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:00 AM - 10:45 AM AEST
Roundtable: Women in IT & Male Allies
Christine Tsinta, Executive Partner, Gartner
Antony Stinziani, CIO, City of Gold Coast
Bastian Uber, Chief Digital and Information Officer, John Holland
Many organizations have experienced challenges to increase the number of women holding senior leadership positions in IT and across the organization. Male Allyship - male leaders amplify the voice and capabilities of junior female employees providing them a seat at the promotion table. Join your peers to hear about different approaches and experiences and how male allies have made all the difference.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:00 AM - 10:45 AM AEST
Ask the Expert: CIO and Technology Executive Agenda for 2023
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:00 AM - 11:30 AM AEST
CIO Experience Workshop: The Evolution of the CIO — The Future of Technologists
Corey Snell, Sr Executive Partner, Gartner
Johnny Ladouce, Executive Partner, Gartner
The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
The Future of Data and Analytics: Reengineering the Decision 2025
Ian Bertram, Managing Vice President, Gartner
Data and Analytics keep expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual, and more continuous, and this complexity needs to be mastered. How can you make decision-making a competitive differentiator?
Wednesday, 14 September, 2022 / 02:30 PM - 03:15 PM AEST
Roundtable: Filling in Your Dotted Lines — The CIO in a Matrixed Organization
Niall Prendeville, Sr Executive Partner, Domains, Gartner
Johnny Ladouce, Executive Partner, Gartner
How have you navigated the pitfalls and followed the best practices where you have multiple responsibilities and reporting relationships in play. Come prepared to discuss your expectations of your bosses and team members.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:30 PM - 03:15 PM AEST
Roundtable: How Not to Be a Bad Manager
Sean Elwick, Sr Executive Partner, Gartner
Marcus Darbyshire, VP, Executive Partner, Gartner
The data on attrition tells us the manager is the key to engagement and retention. Frighteningly, the data also tells us that most managers aren’t that good at managing! How have you evolved as a manager to meet the elevated expectations of your employees and the needs of the new workplace?
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Five Steps for Dynamic Management of Globalization Risks in Uncertain Times
Brian Prentice, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
How to Get Onto a Board of Directors
Tina Nunno, Distinguished VP Analyst, Gartner
Many CIOs share the ambition of joining a board of directors, but find the process for doing so unclear and sometimes mysterious. This session details best practices, and steps CIOs can take to join their first board. Topics such as how to best package your skills and value add to a board, get your name out, and decide whether or not an offer is the right one for you will all be covered.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
8x8: The Cost of Doing Nothing: Can You Afford to Stick with Dated Communications Tools?
Amrit Chaudhuri, Executive Vice President, 8x8
Amidst global economic turbulence, the cost of sticking with dated, inflexible communications tools is becoming clear.
Don’t wait to find out your cost of doing nothing. Learn how IT heroes have unlocked agility, value, and competitive advantage by moving to a modern cloud communications platform for every employee and customer experience.
Plus, leave with your own action plan to bring CX and EX together and be the technology hero.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Google Chrome Enterprise: Welcome to the Security Revolution. Are you Proactively Protecting your Business?
Neal French, ., Google
In today’s ever changing technology landscape, many organisations haven't yet caught up securely to the aggressively-paced change in working styles. Going back isn’t an option, so we must come together to move security forward. Learn how Google Chrome Enterprise and Google Workspace is evolving to provide new levels of proactive protection that compliment today’s need for flexibility. It’s a look at where security is heading, and where every business should be.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Vocus: Space the Final Frontier - How LEO Satellites are Revolutionising Connectivity
Phil Ridley, CEO, Quasar Satellite Technologies
Ashley Neale, Development Manager - Satellite and Infrastructure, Enterprise & Government, Vocus
David Thorn, Vice President APAC, OneWeb
Space experts and industry pioneers, Phil Ridley, CEO Quasar Satellite Technologies, David Thorn, VP APAC OneWeb, and Vocus' own satellite expert, Ashley Neale, come together in a Vocus panel to discuss the modern-day space race, how low-earth orbit (LEO) satellite technology is transforming connectivity around the planet, and to explore the importance of Australia’s sovereign space industry. Take your organisation’s connectivity to the next level with this leading-edge technology that’s redefining business operations, delivery of critical services, hybrid working, and business composability.
Monday, 12 September, 2022 / 11:45 AM - 12:30 PM AEST
Roundtable: The Future of Work - Key Considerations to Succeed in the New Hybrid World, moderated by Nutanix
Jim Steed, Managing Director, Nutanix
During this session, we will cover considerations to help you succeed in the evolving world of hybrid work, including cost, security, time to market, the ability to pivot quickly in changing markets, the flexibility to scale up and back; as well as DR, remote management and talent shortage concerns. Digital workspaces are not new, but the future of work is hybrid, with many organisations yet to realise the greatest benefits. Attend to learn how to change this with new technologies for private, public and hybrid cloud deployments and to hear real-world examples of how it was successfully done.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Pretty Agile: The Top 5 Mistakes Leaders Make When Scaling Agile And How To Avoid Them!
Scaling agile is a hot topic; It seems like everyone is doing it! However, it’s a significant decision, and not everyone gets it right the first time. Whether you are just getting started or have been on this journey for a while, Em Campbell-Pretty will address the 5 most common mistakes leaders make when scaling agility and give you solid advice on setting a better course.
Em Campbell-Pretty has been helping organisations worldwide scale agile practices for over 10 years. She is the founder of Pretty Agile and was one of the first 4 people in the world to be designated a SAFe Fellow.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Ivanti: Delivering Amazing Digital Employee Experiences - Uni Southern QLD Insights
Brandon Edney, EXM Solutions Specialist, Ivanti
The world has changed and employees have new expectations of work life balance and of their employer.
With the right strategy technology can be the enabler for employee success, retention, better productivity, and happier employees.
Hear how organisations can deliver seamless end-user experiences with proactive service management which includes automated self-healing & self-service to create amazing digital experiences and still maintain robust security.
Executive Director ICT Services at the University Southern Queensland will share USQ's journey of improving experiences through technology.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Logitech: Talent, Culture & Change
Sean Byrne, Head of B2B ANZ, Logitech Australia
With 44% of Australians still operating in a hybrid if not fully remote work structure in a post pandemic world, now’s the time to ask questions like, ‘what should employee experiences for tomorrow’s talent look like?’ or ‘how can the technology we use to connect also empower richer conversations through a culture of change and innovation?’
25 years’ experience across tech and people, Logitech’s ANZ Head of B2B Sean Byrne, shares his knowledge, predictions and trends to look out for.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Building a Digital Future: The Metaverse
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Slack: Approaches to Enable a Connected, Flexible and Inclusive Way of Working in a Digital HQ
We have a once-in-a-generation opportunity to rethink & reshape how we work by embracing the concept of a Digital HQ. Our digital & physical spaces have flipped-this shift has raised new challenges for employees. Right now, the balance between the digital & physical workplace is in constant flux, what’s missing is a place that is connected, flexible & inclusive. At Slack, we call that the digital HQ.Join us as we dive into some practical approaches on how to enable new ways of working with a digital HQ by breaking down communication silos, embracing flexibility & automating work.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
RingCentral: Become a CIO Superhero by Clearing Your Collaboration Roadblocks
Amir Hameed, VICE PRESIDENT, GLOBAL SOLUTIONS ENGINEE, RingCentral
This session will explore case study deployments from two of our current customers as well as show how CIOs can seize the moment and achieve superhero status within their organizations. It will also look at what's next on the horizon for the future of communications and collaboration, and share lessons learned in overcoming challenges and tough decisions to drive for a best-in-class hybrid experience.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
AppDynamics: Reshaping Customer Experiences with End-to-End Visibility
Simon Pearce, CTO, Cisco Systems, Inc.
More than ever, digital experiences are our way of life and the stakes are high for IT and the business. With applications being at the forefront of a complex landscape, monitoring alone is not enough. Observability, Full Stack Observability specifically, is key. In this session, Simon Pearce, Executive Chief Technology Officer APAJ, at AppDynamics takes the audience through the Complete Application Service Visibility and Infrastructure Optimization, and Cisco's Full Stack Observability offering within the Business Context and shares some case studies from key customers in the region.
Monday, 12 September, 2022 / 03:45 PM - 04:30 PM AEST
Roundtable: Creating New Heroes by Leading a Data-driven Business Culture, moderated by Qlik
Paul Leahy, COUNTRY MANAGER A/NZ, Qlik
Charlie Farah, DIRECTOR, MARKET DEV. HEALTHCARE & PUBLI, Qlik
Based on the views of 150 senior data executives, Qlik shares insights from the new 2022 ANZ State of Data & Analytics report in a discussion-led format. Topics include:
Creating sound data governance initiatives for an AI-led future
Building the value story around data for the C-suite
Creating a data-driven culture to improve business processes & customer experience
By making heroes out of certain business execs & putting analytics into specific operations, you will improve performance. Do that enough times, you will soon realise that you’ve created a meaningful, enterprise-wide program.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
Automation Anywhere: Delivering Business Transformation with a Digital Workforce
Jeffrey Wiggins, DIRECTOR PRESALES CONSULTING, Automation Anywhere
In today’s economic environment, intelligent automation has become an essential part of keeping business moving and thriving. Supply chain disruptions, labor shortages, and runaway inflation can only be solved by delivering a digital workforce that can support business teams across the enterprise. Join us to learn how IT leaders are best positioned to lead this business transformation and keep mission critical functions moving, while providing employees with the support they need to drive business innovation and growth. Learn how you can earn 8.5x ROI with the Automation Success Platform.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Freshworks: Fireside Chat with Probe CX: Adopting Automation to Improve Your Service Delivery
Rohan Khanna, GM - TECHNOLOGY & INNOVATION PROJECTS, Probe CX
Preethi Bridgement, DIRECTOR OF SOLUTIONS ENGINEERING, Freshworks
Join this session to find out how Probe CX, Australia’s largest customer experience provider, moved from a legacy ITSM system to a SaaS solution that helped them save costs and be more efficient in under 12 weeks. Understand how the use of automation and self-service has enabled Probe to improve their IT service delivery and deflect over 60% of all tickets without them having to be touched by anyone, while scaling from 1500 to 18,000 employees.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Vocus: Low-earth orbit satellite connectivity: what’s in it for your organisation
Ashley Neale, Development Manager - Satellite and Infrastructure, Enterprise & Government, Vocus
Join Ashley Neale from Vocus, a leader at the forefront of Australia’s satellite connectivity industry, to find out how low-earth orbit (LEO) satellites are transforming global connectivity and what this means for Australian organisations and communities. Learn more about the new operators entering the market, and how you and your organisation can harness the potential of this game-changing technology. Listen to real-world examples of how LEO satellite connectivity is enabling business and government organisations to do and provide what was considered impossible only a few years ago.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:15 AM - 11:00 AM AEST
Ask the Expert: Govern Your Citizen Technologists to Optimize Your Low-Code Initiatives
Jason Wong, Distinguished VP Analyst, Gartner
Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and IT leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:30 AM - 11:00 AM AEST
Signature Series: Flourishing in the Rejuvenated Work and Talent Landscape
Graham Waller, Distinguished VP Analyst, Gartner
The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Service Quality: Risk Based Vulnerability Management. Why it Should be a Focus?
Shane Wescott, SECURITY TECHNOLOGY EVANGELIST, Ivanti Software, Inc.
In this session attendees will gain an overview of RBVM, and come away with practical strategy options to meet the best fit for their organisation. High level flow :
1. Evolution of patch and RBVM - how did we get here.
2. What are the Experts saying - ACSC, NIST, SANS etc.
3. Elements of a good RBVM Strategy.
4. Measuring success and showing compliance
5. Next steps - what's the right fit for your organisation.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Slack: How RMIT Online is transforming ways of working with a Digital HQ
RMIT Online is making a change to digital-first ways of working, at Slack this is called Digital HQ. Research from the Future Forum, a consortium led by Slack, tells us that inflexible return-to-office policies are hammering employee experience scores. How do we build camaraderie and connection in this new environment to attract and retain talent while delivering what both employees and executives want? We used to think of the office as the centre of work; digital tools augmented the office. Now, it’s the reverse: Digital is your HQ, it’s where information flows more transparently, where you find people, resources, and the information you need. Companies who are investing not just in new tools but also transforming ways of working — these are the innovators and they are scoring higher on business performance and employee satisfaction.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Roundtable: Separate the Myths From the Musts in the Future of Work and Transforming Your Business, moderated by Google Chrome Enterprise
Neal French, ., Google
Join this facilitated discussion with your peers and separate fact from fiction when it comes to changing today's work habits, end user device requirements, security risks and how we can help meet sustainability goals. Discuss whether legacy is the dirty word everyone tells you or a necessary requirement for realising your budget potential. Explore what a roadmap from today to tomorrow entails and make sure you are ready to make the smart transitions to keep your business ahead.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:00 PM - 12:45 PM AEST
Ask the Expert: Flourishing in the Rejuvenated Work and Talent Landscape
Graham Waller, Distinguished VP Analyst, Gartner
Aaron McEwan, VP, Advisory, Gartner
Join us for an opportunity to engage more deeply in the themes and concepts presented in the Signature Series session: “Flourishing in the Rejuvenated Work and Talent Landscape.”
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:45 PM - 01:05 PM AEST
8x8: Supercharge Enterprise Communications with XCaaS™, for Microsoft Teams and Beyond
Alexander Hatzioannou, ACCOUNT EXECUTIVE, 8x8
Scott Carloss, Sales Engineer, 8x8
What’s your plan to improve employee and customer experience while containing costs? You’re not the only IT leader trying to make the most of your Microsoft Teams investment.
SaaS companies like 8x8 offer MS Teams customers improved global reach, cross-platform analytics, contact centre integration, and support for analog devices. All through one cloud platform that reduces IT cost and workload.
Join 8x8 at this Xpo Stage Session to learn more.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
Rimini Street: Women in Tech: How Diversity Creates A Truly Agile and Adaptable Organisation
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
jo batchelor, Associate Director Applications , UOA
Helen Harms, GM CLOUD & OPERATIONS, Metcash
Diverse teams create better outcomes in many ways. New ideas and new ways of thinking unlock innovation and accelerate a teams’ agility. Departing from the norm is the first step to breaking down barriers and leading the charge to success. Join us in this session to hear from Associate Director Applications, University of Auckland, and GM Cloud & Operations, Metcash on how they have helped their organisations tap into new and diverse skills, adapt faster to change in times of continued uncertainty, all while still delivering a measurable competitive edge.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
WalkMe: Digital Adoption as the Missing Link to Software ROI
Technology is meant to make businesses more adaptable, productive, and resilient. However, organisations struggle to get employees to successfully use software to drive the expected ROI, costing organizations up to $21 million annually.
Join this session to hear all about the latest in digital adoption and how having the right strategy in place transforms not only your digital strategy, but how you drive business results.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Rimini Street: Overcoming Budget, Inflation and Skills Shortage Challenges with UTS, RWWA, Metcash
Brian Kelly, Head of IT Operations, University Of Technology Sydney
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
Helen Harms, GM CLOUD & OPERATIONS, Metcash
This client panel will explore experiences of private and public sector organisations as they embarked on fast tracking innovation and building fail proof businesses. Join this session to hear from Head of Technology, University of Technology, CIO, Greater Western Water and Head of Technology Racing and Wagering WA, on how they successfully pivoted in uncertainty. Our panel of IT leaders will share their insights and strategies that helped them free up critical resources and reallocate costs to expand strategic services, without compromising customer service or security.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Fortinet: Understanding and Defeating the Contemporary Cyber Threat: From APT-like Cyber Criminals to the Weapon of Choice for Nation-State Geopolitics, Cyber is Now the First Line of Defense
This talk will detail the current and future threat posture, and how to build resilience into our business. Our most critical systems are of extreme interest to both Nation State attackers and to increasingly sophisticated, financially-motivated criminals.
The last three years have demonstrated just how interconnected we are, and how fragile our tech-enabled ecosystems are to even minor shocks.
The cyber threat is becoming more profound, and it is vital that we are proactive and act with a sense of urgency. Old cyber truisms like role-based access, principle of least privilege and defence in depth can help us build resilience into our systems.
Tuesday, 13 September, 2022 / 03:40 PM - 04:00 PM AEST
Google Chrome: Easy on the planet - creating cost effective sustainable IT strategies
Max Eddy, Customer Lead, Google ChromeOS
ChromeOS is designed to meet needs of the modern workforce. Powering hybrid work. Defending against ransomware attacks. A focus on environmental impact.
48% of organisations say cost and time are the biggest hurdles to IT sustainability. It’s time they met ChromeOS.
To reach our world’s climate emissions targets, we need to upgrade our devices without increasing e-waste. That’s why we’re so excited about our new, cloud-first operating system, ChromeOS Flex.
It’s the change our world needs.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Apptio: Measuring the value of cloud with unit economics and FinOps
Pete Wilson, Vice President, Customer Success - APAC, Apptio
There is unrelenting pressure to tie technology investments to results. Every line of business has this pressure, but technology leaders responsible for cloud spend feel it acutely. Unit economics, the direct costs and revenues associated with one unit of a product or service, demonstrate real value on return. Unit economics determine the impact of a cloud strategy. FinOps best practices and a standard cloud services taxonomy make the cloud your competitive advantage.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Zoom: The Connected Experience: Reimagine the Communications Platform
Ricky Kapur, HEAD OF ASIA PACIFIC, Zoom
Greg Farmer, GM of Workplace Technology, NAB
Our world is forever changed - we now work across boundaries of time and place, as asynchronous communications allow us to collaborate deeply and video brings us together. But there is much more to communications than meetings, phone, and chat! Today our businesses demand intuitive, powerful tools to propel our teams forward and to keep us connected. Join us as we unveil the new Zoom Platform.
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
Roundtable: Digital Transformation: Stop Your Customers Slipping Through the Cracks, moderated By 8x8
Brad Moore, DIRECTOR, SALES ENGINEERING, APAC, 8x8 Inc
Michael Stangroom, Account Executive, 8x8
IT leaders are navigating a workplace that is evolving and pivoting constantly as hybrid work increasingly means flexible, agile work. And while they juggle multiple solutions for phone, video, collaboration and contact centre, customer experience often suffers. There’s a better way.
Join 8x8’s digital transformation experts to learn how to stop customers slipping through the cracks.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 11:20 AM - 11:40 AM AEST
Google Workspace: Thriving in the New Era of Hybrid Work
Darryl McKinnon, Head of Google Workspace APAC, Google Cloud, Google Cloud
Businesses worldwide are grappling with varying return to office and hybrid work models. Companies of all sizes are re-examining norms, questioning the status quo, and leaning into new ways of working that enable everyone to do their best work from anywhere. Hybrid work isn’t just about where people work, it’s about how they work–and what’s possible when they all work together, in a complete, modern and secured digital collaboration space. Discover how Google Workspsace can provide the critical success you need to transform your workplace in today’s hybrid work world.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Trellix: Using XDR to bridge the talent gap and create a seamless & adaptive SecOps experience
With the significant skills shortage across the cybersecurity industry, businesses need to look at different ways to combat the ever changing and increasingly volatile threat landscape.
In our evolving world of hybrid work, XDR is a fast-emerging solution to help bridge the gap across technology and people, reduce risk and provide greater visibility for faster decision making.
Join Trellix as we discuss how XDR is transforming cybersecurity and simplifying IT environments through its unified, adaptive and intelligent approach to threats.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
RingCentral: Unlocking Siloed Workflows with an Integrated & Open Platform Communications Solution
This session will explore opportunities to integrate workflows and bring together your preferred communications platform with leading cloud solutions such as Salesforce, G Suite, Office 365 or Teams. Finally, it will explore how your open platform solution can help your team get the most out of today's AI offerings and unlock benefits across various lines of business.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:05 PM - 02:25 PM AEST
Zendesk: A new Era of Conversational CRM
Andrew Lee, Industry Director, Government, Zendesk
More than 70% of customers expect conversational experiences when engaging with a company or government department. They want to engage on their terms, their channel, their speed, their way. Your ability to cater for this, and make it easy for your customers, is what will set you apart from the competition.
Join this session to see how Conversational CRM can help you create an open, ongoing dialogue between your business and your customers - without needing to rewrite you existing technology infrastructure.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Broadcom Software: How to Drive Innovation, Security & Sustainability in Society 5.0
Laureen Knudsen, CHIEF TRANSFORMATION OFFICER, BROADCOM S, Broadcom
Society 5.0 is on the way. We all need to be able to take advantage of the opportunities that will arise and fight off the disruptions to our business. This session will focus on how value streams provide the infrastructure to seamlessly flow all work through your organization, whether that work is sustainability, security, or innovation. How you optimize your people, process, and technology will set the stage for whether you are part of a modern global economy for years to come.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:20 AM AEST
Hype Cycle for Digital Banking Transformation
Jeff Casey, Sr Director Analyst, Gartner
Technology innovations are driving bank and nonbank competitor activity, influencing customer demand for product and services, and shaping regulators’ actions globally. Learn about key innovations shaping the industry and implications for technology investment strategies.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Signature Series: Top Strategic Technology Trends for 2023
Padraig Byrne, Sr Director Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Google Chrome Enterprise: Welcome to the Security Revolution. Are you Proactively Protecting your Business?
Neal French, ., Google
In today’s ever changing technology landscape, many organisations haven't yet caught up securely to the aggressively-paced change in working styles. Going back isn’t an option, so we must come together to move security forward. Learn how Google Chrome Enterprise and Google Workspace is evolving to provide new levels of proactive protection that compliment today’s need for flexibility. It’s a look at where security is heading, and where every business should be.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Outsystems: How Low Code can Enable Cloud Native with Minimal Risk and Resources
Richard Davies, SOLUTION ARCHITECT, Outsystems
Gartner predicts 70% of applications will be built on Low Code by 2025, but not all Low Code platforms are the same. OutSystems is the only Low Code platform that builds Cloud Native applications, dramatically reducing the resources you need and minimising your risks. In this session, find out how a model-driven development with integrated DevOps has helped businesses in Australia and across the globe to reduce time to deliver digital products and make changes
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Cradlepoint: Coles: Delivering Transformation and Differentiation - Automation, AI, Robotics and 5G
Nathan Mcgregor, SVP - APAC, Cradlepoint
Georgia Patin, Head of Tech Strategy, Coles Group
Changing consumer behaviour and global events have expedited technology change and adoption in the grocery sector. With over 2,500 retail outlets - the ongoing technology transformation of Coles is imperative to the organisation. Join this session to hear from Georgia Patin, Head of Technology Strategy, about how Coles is investing in ongoing digital transformation and using technology to enable huge scale organisational change. Discover how it has implemented technology to deliver differentiated services - and how their data driven technology is being supported by secure 5G connectivity.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Logitech: Talent, Culture & Change
Sean Byrne, Head of B2B ANZ, Logitech Australia
With 44% of Australians still operating in a hybrid if not fully remote work structure in a post pandemic world, now’s the time to ask questions like, ‘what should employee experiences for tomorrow’s talent look like?’ or ‘how can the technology we use to connect also empower richer conversations through a culture of change and innovation?’
25 years’ experience across tech and people, Logitech’s ANZ Head of B2B Sean Byrne, shares his knowledge, predictions and trends to look out for.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:00 PM - 02:45 PM AEST
Ask the Expert: Top Strategic Technology Trends for 2023
Padraig Byrne, Sr Director Analyst, Gartner
David Yockelson, VP Analyst, Gartner
A follow up from the Signature Series presentation “Top Strategic Technology Trends for 2023". Bring your questions to this interactive session and take a deeper dive into these trends including — which will have the greatest potential impact to your organization.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Building a Digital Future: The Metaverse
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Utilities: Delivering Digital Infrastructure to Accelerate the Energy Transition
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Government: Igniting The Next Generation of Digital Government
Dean Lacheca, VP Analyst, Gartner
Government leaders and communities are setting new benchmarks for the expected benefits of advancing technological capabilities. To respond governments must elevate ambitions and spark the move to an intelligent, human-centric and proactive digital government. This session identifies the key data, technology and delivery capabilities Government CIOs must invest in now to prepare for the next generation of digital government.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
ServiceNow: Government’s Golden Opportunity: How AI will Transform Life and Work in Australia
Alethea Murphy, Regional Director, Public Sector & Educa, ServiceNow
The pandemic transformed how we live and work. For many individuals and businesses, the future seems uncertain. Skills shortages, inflation, slowing global growth, and supply chain disruptions are testing organisations worldwide. As leaders, navigating this environment presents both challenges and opportunities. Alethea Murphy, Regional Director, Public Sector & Education at ServiceNow will examine three trends driving change in the next decade, and how they can be harnessed to shape a better future:
· Responsible AI
· Human-AI teams
· New experience expectations
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
business nbn: Customer Case Study-Partnering for Flexibility, Choice, and Performance
Leigh Williams, CHIEF INFORMATION OFFICER, BRISBANE CATHOLIC EDUCATION
Kevin Bloch, MANAGING DIRECTOR, Bloch Advisory
Michael Van Rooyen, CTO, NETWORKS, Orro
Tony Panetta, Head of Digital Transformation - Partnerships at Catholic Education Western Australia, Catholic Education WA
In this session, Kevin Bloch - former Cisco CTO and one of the technology industry’s most well-regarded senior executives - explores with Orro Group and Catholic Education Western Australia & Brisbane Catholic Education on how their partnership is leveraging business nbn Enterprise Ethernet to help enable business transformation, resilience, & improve infrastructure management.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Appian: Case Study - Automation at Scale. Delivering High Value Citizen Services With Great EX
Richard Hill, CHIEF INFORMATION OFFICER, SA Dept. Infrastructure and Transport
Kal Marshall, REGIONAL VICE PRESIDENT PUBLIC SECTOR, Appian
Richard Hill, CIO for SA DIT will share how automating manual processes within the South Australian Department for Infrastructure and Transport’s Compulsory Property Acquisition process helped enable staff to scale their work easily, ensure data integrity and ultimately transform their employee experience. With reduced workload, the team was able to focus on higher value care for impacted citizens. Audience will learn how they can leverage existing investments whilst optimising workflows to deliver a stronger employee and customer experience.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
AppDynamics: Reshaping Customer Experiences with End-to-End Visibility
Simon Pearce, CTO, Cisco Systems, Inc.
More than ever, digital experiences are our way of life and the stakes are high for IT and the business. With applications being at the forefront of a complex landscape, monitoring alone is not enough. Observability, Full Stack Observability specifically, is key. In this session, Simon Pearce, Executive Chief Technology Officer APAJ, at AppDynamics takes the audience through the Complete Application Service Visibility and Infrastructure Optimization, and Cisco's Full Stack Observability offering within the Business Context and shares some case studies from key customers in the region.
Monday, 12 September, 2022 / 03:45 PM - 04:30 PM AEST
Roundtable: New Intermedium Research of Public Sector CIO Priorities 2022, moderated by Rimini Street
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Eric Helmer, CHEIF TECHNOLOGY OFFICER,
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Lee Bustin, CIO, The Law Society of NSW
Imre Szabo, ICT MANAGER, SCEE
Join the Heads of IT for Central Coast Council and RWWA for insights on the latest Intermedium research exploring the pervasive pressure on public sector agencies to leverage new technology and “go digital." CIOs are leveraging technologies to make agencies more effective and efficient, delivering simpler, faster, and more personalised services. But many agencies are ill-resourced to digitally transform at the required pace due to the burden of maintaining existing business systems and limited budget. Find out solutions to these challenges and how to provide a path forward.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
Signature Series: Gartner’s Top Strategic Predictions for 2023 and Beyond — Seizing Uncertainty
David Yockelson, VP Analyst, Gartner
The future is always uncertain. But the idea that “uncertainty brings opportunity” is almost a universal constant. And now is the time to seize opportunities. This presentation covers ten predictions of the future that represent opportunity — or threat. CIOs tech providers and business leaders will need to decide which while acting swiftly.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
Harness: How NAB Was Able to Create True Cloud Agnostic Approach to Software Delivery
Jae Choi, PRINCIPAL ENGINEER, NAB
Simon Horrocks, VP, Harness
The idea at NAB was simple. Ensure that their highly talented engineers were able to deploy their software onto any public cloud, at any time. Like most simple ideas, the execution was considerably more difficult.
In this talk, Jae Choi, Principal Engineer at NAB, discusses how NAB needed to modernize their CI/CD stack to allow their engineers with the scale, stability, speed and governance to deploy to any cloud. Reducing 547 instances of Jenkins was only the first step that needed to be done.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:45 PM - 06:05 PM AEST
WSO2: Delivering Digital Experiences- How to speed development with the right digital platform?
Kanchana Wickremasinghe, VP & PRODUCT MANAGER CHOREO DATA PLANE, WSO2
In the experience economy, unique digital experiences are a competitive advantage. Delivering these experiences is not easy, organizations can struggle to convert strategies into value. Technology leaders have had to focus on building platforms, investing resources on infrastructure instead of digital innovation.
This session will explore:
- How having a digital platform is a critical success factor
- The characteristics of a digital platform in the modern experience economy, and cloud native architecture
- How a digital platform fuels and expedites an organization's digital strategy
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Nutanix: Surviving and Thriving the Next Evolution of Hybrid Cloud – Core, Cloud, or Edge?
Jim Steed, Managing Director, Nutanix
Learn how to prepare your leaders, teams, and other stakeholders for the next evolution of hybrid cloud which will be more than having siloed data and applications in public and private clouds. Core, edge, and public clouds will all likely play some role in your infrastructure and become more interconnected, so what are the best practice considerations in deciding where to run apps? This session will cover frameworks and real-world examples to evaluate and understand each one, and the holistic approach in deciding where to use them.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:15 AM - 11:00 AM AEST
Ask the Expert: Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty
David Yockelson, VP Analyst, Gartner
A follow-up from the Signature Series presentation “Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty". Bring your questions to this interactive session and take a deeper dive into these predictions including the ones you feel will have the greatest potential impact to your organization or industry.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:30 AM - 11:00 AM AEST
Use the Digital Dragons Radar to Supercharge Your Strategic Planning
Dave Aron, Distinguished VP Analyst, Gartner
Digital dragons and giants are continually evolving in multiple directions. Executive leaders considering partnering with or defending against them should incorporate the Digital Dragons Radar results, based on their public announcements, into their strategic planning.
Tuesday, 13 September, 2022 / 10:30 AM - 11:00 AM AEST
Drive Business Innovation With Democratized Digital Delivery
Andrea Cuadros, Sr Principal, Advisory, Gartner
As technology delivery is distributed across the enterprise and digital innovation becomes a shared leadership responsibility, CIOs must orchestrate and enable innovation by technologists outside of IT to accelerate the pace of digital business. Join this session to learn how leading CIOs are leveraging democratized digital delivery to drive business innovation.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Roundtable: Separate the Myths From the Musts in the Future of Work and Transforming Your Business, moderated by Google Chrome Enterprise
Neal French, ., Google
Join this facilitated discussion with your peers and separate fact from fiction when it comes to changing today's work habits, end user device requirements, security risks and how we can help meet sustainability goals. Discuss whether legacy is the dirty word everyone tells you or a necessary requirement for realising your budget potential. Explore what a roadmap from today to tomorrow entails and make sure you are ready to make the smart transitions to keep your business ahead.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Top Trends in Data and Analytics for 2022
Ian Bertram, Managing Vice President, Gartner
Donald Feinberg, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From adaptive AI to composing and operationalizing data and analytics at scale, data management for AI to data and analytics ecosystems, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to accelerate change, drive innovation and transform society over the next three years.
Tuesday, 13 September, 2022 / 12:45 PM - 01:05 PM AEST
Solace: Real-time Enterprise: Improving Business Agility with Event-Driven Architecture (EDA)
Phil Scanlon, VP, Field Technology, Asia Pacific & Jap, Solace
Is your organization prepared with the skills and technologies to support event-driven design?
Join us to learn why and how to leverage event-driven architecture to modernize legacy applications and deploy next-gen integration, giving you a better real-time insight as well as helping your digital transformation with applications in other clouds and on-premises environments.
• How EDA can drive transformation to a real-time event-driven business
• EDA simplicity of architecture, cost-saving, resilience and scalability
• Key steps for adopting EDA
• Case studies across industries
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
business nbn: Don’t Slow Down - Why Innovation is Key to Surviving Uncertainty
Brendan Donohoe, EGM BUSINESS SALES, nbn
COVID-19 showed us yet again that agility and a strong digital game helps businesses to survive and thrive in adversity. But nbn Executive General Manager, Business, Brendan Donohoe, argues we can’t stop now, because innovation and transformation become even more important when the future isn't clear. He sets out the case for leveraging modern agile and systems and business-grade networks to weather the storms, position for recovery and help achieve key business outcomes.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
CloudBlue: How Vodafone NZ Grew Their SME Customer Base by Adopting a Digital Dragon Strategy
Brian Moore, CHAPTER LEAD RELEASE AND OPTIMISATION P, Vodafone NZ
YiLun Miao, General Manager, APJ, CloudBlue
Vodafone New Zealand, together with CloudBlue, have accelerated their ability to deliver specialized offerings to an ever-increasing SME segment while achieving a lean operation. As a digital service provider two of your top challenges may be populating your catalogue with the right solutions to offer your customers, and scaling to support the increased customer base when you do. In this session, learn how you can replicate Vodafone’s successful strategy and launch an efficient and scalable marketplace across multiple business units with richer offerings.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
Redgate: Digital Transformation: Why the Database Must be Included
Anderson Rangel, Solutions Engineer, Redgate
The IT organisation has adopted DevOps practices to facilitate faster, higher quality, and more consistent software delivery but often has not included the database. The database is vital for DevOps to deliver digital products and services faster and more efficiently than ever before.
In this session, we explore key challenges impeding technical innovation. Learn why digital innovation programmes that leave out the database, risk compounding existing problems and why you should integrate database development practices into your transformation initiatives for greater innovation and compliance.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Ask the Expert: How Composable Architecture Drives Utility Customer Engagement?
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Workato & David Jones/CRG: Integrate to Exceed Business Expectations
John Deeb, COUNTRY MANAGER, ANZ, Workato
Scott Coppock, CIO, DAVID JONES LTD
Navdeep Kundra, Head of IT Enterprise Architecture, David Jones Ltd
Workato is a cloud native iPaaS and automation solution built for enterprise scale, security and governance. Scott Coppock, CIO of David Jones & Country Road Group, will share how his team was able to achieve innovation at pace with the adoption of Workato. Scott will discuss benefits of emerging technologies like intelligent automation and their impact on IT investment and value.
Tuesday, 13 September, 2022 / 03:40 PM - 04:00 PM AEST
Tanium: End Point Visibility to Drive Modernisation at Scale
Erik Gaston, VP GLOBAL EXECUTIVE ENGAGEMENT, Tanium Inc.
This breakout session will give participants a better understanding of what the main challenges to modernisation are and how to approach resolving them. We will discuss why the legacy methods of point solutions and having multiple control planes is no longer effective and why integration and rationalization are key to this transformation. This knowledge is what we have seen work to help organisations “stay ready so they don’t have to get ready” and take a more proactive approach to dealing with Cyber Security, Operations Management, and Risk Management issues.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 04:15 PM - 04:45 PM AEST
Maverick* Research: Tales from the Metaverse
Marty Resnick, VP Analyst, Gartner
The Metaverse opens up many opportunities for Technology Innovation leaders but also opens up many questions that need to be raised and answered (as much as possible).
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Okta: Session Hijacking and Continuous Authentication
Brett Winterford, APJ CSO, Okta
The effectiveness and growing prevalence of multifactor authentication has caused many adversaries to target session cookies alongside credentials.
Join Okta' APJ CSO Brett Winterford as he talks through common attacks, how to defend against them today and how the risks associated with post-authentications events will likely be managed in the near future.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Nutanix: What’s Next in an App-Driven World? Optimising Infrastructure for the New Normal
In this session we’ll help you navigate the building app storm and enable the transition – while controlling costs. We’ll cover containers, security, self-service, hybrid cloud, data storage/growth, workload placement, cloud costs and infrastructure decisions in an app-driven world. 750M new apps will be created by 2025 which has the potential to cause silos, performance issues, and complexity. Digital initiatives and app proliferation create the need for new infrastructure and tools that enable innovation, modernisation, fast deployment and simpler management.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Banking: A View on the Future and Moves to Make Now
Jeff Casey, Sr Director Analyst, Gartner
It's a constant refrain - "we're looking forward to when things get back to normal." Yet the Banking and Investment Services industry competes in a highly dynamic environment with decision risks all around, and technology plays an even more elevated role than the recent past. Join this session to understand Gartner's view of the industry in five years and the implications on near term actions.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
ThoughtSpot: Loan Market Group Embeds Modern Analytics to Drive App Adoption
Anna Sum, Solutions Engineer, ThoughtSpot
Jakob Hojgaard, CHIEF TECHNOLOGY OFFICER, Loan Market Group
Brokers don’t build BI reports. But they need data to run their business! The best way to deliver data across the analytics spectrum - from non-technical brokers to data scientists - is with familiar apps. So Loan Market Group, Australasia's biggest broking family, turned to ThoughtSpot Everywhere on Snowflake to deliver self-service insights via a familiar search-based interface. Learn how Loan Market Group delivers a modern analytics experience inside its MyCRM platform to accelerate time to market and maintain its leadership position while realising new opportunities to monetise data.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Origina: Breaking Through Blockers: Take Control of Your Software Roadmap to Drive Digital Innovation
Tomas O'leary, Founder And Ceo, Origina
Traditional approaches to software are falling short. Nearly 90% of a typical IT budget goes towards just keeping the lights on. That doesn’t leave a lot for projects that accelerate digital transformation. A more innovative approach to software maintenance gives companies control of their software and support spending so they stay agile in the face of rapid change. Join Origina CEO Tomás O’Leary for an insightful session and learn how to leverage innovative software support models to:
Add value to existing systems and free up software budget
Accelerate digital transformation initiatives by refocusing spending
Improve support quality and software performance
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Trellix: Using XDR to bridge the talent gap and create a seamless & adaptive SecOps experience
With the significant skills shortage across the cybersecurity industry, businesses need to look at different ways to combat the ever changing and increasingly volatile threat landscape.
In our evolving world of hybrid work, XDR is a fast-emerging solution to help bridge the gap across technology and people, reduce risk and provide greater visibility for faster decision making.
Join Trellix as we discuss how XDR is transforming cybersecurity and simplifying IT environments through its unified, adaptive and intelligent approach to threats.
Wednesday, 14 September, 2022 / 12:30 PM - 01:15 PM AEST
Roundtable: Uncover How nbn can Support Investment and Increase Value for Government Agencies, moderated by business nbn
Brendan Donohoe, EGM BUSINESS SALES, nbn
Sam Henderson, GENERAL MANAGER GOVERNMENT SOLUTIONS, nbn
Discover how business nbn services can help underpin the delivery of government services throughout Australia. Understand how procurement of connectivity powered by nbn introduces a competitive framework for your business and can expand the availability of Retail Service Providers as part of that framework. Join us and your peers in exploring how you can maximise nbn to leverage a better service model for your business
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
Tanium: Accelerating the Evolution of Security Using a Converged Approach
Erik Gaston, VP GLOBAL EXECUTIVE ENGAGEMENT, Tanium Inc.
To defend against attacks and protect critical data, enterprise organisations need a paradigm shift for complex risk and technology issues. CIOs have distributed enterprise assets to see and control, but most of them can't capture how many endpoints they have, what apps run on them, or whether they have the right controls across them. Erik Gaston will discuss the convergence of real-time decisions and remediation using one source of truth, unified controls and a common taxonomy. He will also discuss the need for new generation of security and operational solutions and new frameworks for them.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 01:15 PM - 01:35 PM AEST
Qlik: Driving Certainty with your Data: Qlik’s Active Intelligence Platform
Clint Carr, ENTERPRISE ARCHITECT, Qlik
It is an uncertain world and how businesses are responding isn’t effective. We believe it is time for a change – join this session where we will cover 3 areas of innovation that need to be on the top of your priority list:
- Democratised development, integration and governance tools
- The arrival of low-/no-code capabilities
- Composable architectures supported by cloud.
Qlik supports customers to augment & automate data-driven decisions to drive certainty via 4 steps:
Free It: Real-time Data
Find It: Analytics Ready
Understand It: Predictive Analytics & Insights
Action It: Informed Actions!
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
Seven Disruptions You Might Not See Coming: 2022-2027
David Yockelson, VP Analyst, Gartner
Disruptions are fundamental shifts in something. They create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Five Steps for Dynamic Management of Globalization Risks in Uncertain Times
Brian Prentice, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Monday, 12 September, 2022 / 10:30 AM - 10:50 AM AEST
Cohesity: Build Your Ransomware Response & Strengthen Your Threat Defense
Derek Cowan, Head of Systems Engineering - ANZ, Cohesity
Increasingly frequent and sophisticated ransomware attacks continue to plague organisations, with attackers focused on disrupting business continuity by stealing their data. Ransomware has evolved from its first iteration that was defended by traditional backup and recovery solutions, to Ransomware 2.0 that destroys their backups before encrypting data, and now even Ransomware 3.0, where data is exfiltrated to be exposed or sold. Organisations must adopt a modern approach to successfully manage, protect, and recover their data that also integrates seamlessly with their threat defense measures.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:20 AM AEST
Hype Cycle for Digital Grid Transformation Technologies
Zarko Sumic, Distinguished VP Analyst, Gartner
Grid edge disruptions from climate to distributed renewables are challenging the energy business model. A digital grid can deliver operational resilience and create new products. This Hype Cycle provides energy and utility CIOs with insights on technologies to enable digital grid transformation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
CIO Playbook to Use Three Powerful Financial Models for Negotiation Leverage and Bargaining Power
Luke Ellery, VP Analyst, Gartner
CIOs and IT leaders will see how to use three financial models for leverage and bargaining power as this session walks through three technology and cloud negotiation scenarios. Attendees will see how to take simple and ready-to-use templates and checklists to enhance their organization's negotiation playbook using the financial models TCA/TCO, NPV, and cash flow vs. P&L impact for negotiation leverage and bargaining power.
Monday, 12 September, 2022 / 11:00 AM - 12:00 PM AEST
Contract Negotiation Clinic: Microsoft
Jo Liversidge, VP Analyst, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:45 AM - 12:30 PM AEST
Roundtable: Optimize Your Hybrid Cloud Strategy with NetApp and AWS, moderated by NetApp
Matthew Swinbourne, CTO Ambassador, NetApp
Matt Taylor, Solutions Architect, Amazon Web Services
Long-term collaborations like this are rare. Since 2012, NetApp and AWS have shared a determined focus to help our customers build solutions, reduce costs, and innovate faster in the cloud.
Enabling enterprises and governments to do more with data and optimizing the cloud services that matter. Providing them with the ability to migrate, build, and manage more cloud at less cost.
This roundtable discussion will focus on discussing cloud optimization and governance, and the steps that you need to take on your roadmap to a mature cloud strategy.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Belkin: Military-Grade Protection for Critical Infrastructure
Erin Glenn, DIRECTOR OF PRODUCT MANAGEMENT, SKVM, Belkin International
With cyber-crime costing organisations $2.9 million every minute, the stakes are high and the cost of repair is significant. This session takes a deep dive into Belkin’s history of Secure KVM application in ANZ and learn how to safeguard your organisation's critical data and computer systems while delivering extensive innovations to declutter operator desks, drive higher efficiencies, and protect the most valuable networks.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
Denodo: The Data Marketplace: A Key Driver for Change and Gaining Trust from the Business
Ravi Shankar, Sr. Vice President And Chief Marketing Officer, Denodo Technologies
Dimuth Samaranayaka, Executive Manager - Strategy & Centre of Excellence, HASTINGS DEERING (AUSTRALIA) LIMITED
Ravi Shankar sits down with Dimuth Samaranayaka to discuss how a single enterprise data platform is accelerating data delivery, driving business self-service and promoting trust in data. Through the adoption of the Denodo Logical Data Platform, powered by Data Virtualization, SDI have introduced a Data Marketplace that has empowered the business users to be more data-driven. Hear how to support a common global data model and improve data intelligence across your organization.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Utilities: Delivering Digital Infrastructure to Accelerate the Energy Transition
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 03:45 PM - 04:15 PM AEST
Red Hat: Multi Cloud Architecture - Turning Strategy into Reality with Suncorp
A modern enterprise demands best-in-class solutions to remain secure, operational and deliver digital-first experiences to drive growth. But modernisation is challenging and moving from a traditional data centre to a hybrid, multi cloud environment is complex exercise. Hear from Suncorp, sharing how they overcame these complexities to build and implement a secure, robust and scalable multi cloud environment to match customer demands, which will lead to sustainable longer term costs savings, whilst enabling their technology teams to architect for the future by leveraging cloud innovation.
Monday, 12 September, 2022 / 04:30 PM - 05:30 PM AEST
Contract Negotiation Clinic: Software as a Service
Luke Ellery, VP Analyst, Gartner
SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:15 PM - 05:35 PM AEST
LeanIX: Hastings Deering - Enterprise Architecture Business Problem to Value Delivery
Tony McCauley, Digital Architect, Sime Darby Industrial
Tony McCauley (Enterprise architect) from Hastings Deering will be sharing his journey from having a lack of transparency across their application landscape to improved decision making and knowledge sharing through capability uplift of his Enterprise Architecture Team.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 05:45 PM - 06:05 PM AEST
Snow Software: When the Going Gets Tough, the Tough Spend Wisely!
Nathan Stevens, Director Solution Consulting APAC, Snow Software
It's no secret that the world continues to be challenging, especially for the modern IT leader who is balancing competing business priorities and embracing new technologies while facing economic and environmental constraints. Survival and success means taking action now to be ready for 2023. A well-trained technology muscle can cope even with unwieldy SaaS and Cloud, and that firm grip enables you to optimise and accelerate in the right places. Come to Nathan Stevens' bootcamp to be fully prepared for the mission ahead!
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:00 AM - 10:20 AM AEST
Freshworks: Fireside Chat with Probe CX: Adopting Automation to Improve Your Service Delivery
Rohan Khanna, GM - TECHNOLOGY & INNOVATION PROJECTS, Probe CX
Preethi Bridgement, DIRECTOR OF SOLUTIONS ENGINEERING, Freshworks
Join this session to find out how Probe CX, Australia’s largest customer experience provider, moved from a legacy ITSM system to a SaaS solution that helped them save costs and be more efficient in under 12 weeks. Understand how the use of automation and self-service has enabled Probe to improve their IT service delivery and deflect over 60% of all tickets without them having to be touched by anyone, while scaling from 1500 to 18,000 employees.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 10:30 AM - 11:00 AM AEST
How CIOs Can Play Offense Into a Downturn
Chris Ganly, VP, Team Manager, Gartner
Economic downturns represent considerable challenges for CIOs and IT functions. This session will lay out Gartner's playbook on how CIOs should proactively respond and prepare for periods of economic uncertainty, by managing three key components: spend management, digital investment and talent.
Tuesday, 13 September, 2022 / 10:30 AM - 11:30 AM AEST
Contract Negotiation Clinic: Follow Gartner's Top 10 Tips, Tactics and Tricks for Negotiation Success
Luke Ellery, VP Analyst, Gartner
This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
ServiceNow: Transform Your Digital Business with AI Powered Service Operations
Matt Schvimmer, SVP & GM of Product & Service Operations, ServiceNow
Today, every business is a digital business. Global advances in AI, analytics, and hyper automation promise new ways to connect people and streamline processes. AI can boost productivity, allowing companies to lower costs, accelerate innovation (and profits), and provide better experiences for their employees. Join Matt Schvimmer, Senior Vice President of Product and Service Operations at ServiceNow, and learn how to transform your digital business and maximise your team’s potential with AI-powered Service Operations.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
The IT Executive Leader's Role in Mergers and Acquisitions
Chris Ganly, VP, Team Manager, Gartner
Successful M&A is best played as a “team sport.” All executives across the organization need to play a role in M&A in order for business outcomes to be achieved. In this session we’ll look at the M&A process and where and how executives need to be involved to deliver success.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
Redgate: Digital Transformation: Why the Database Must be Included
Anderson Rangel, Solutions Engineer, Redgate
The IT organisation has adopted DevOps practices to facilitate faster, higher quality, and more consistent software delivery but often has not included the database. The database is vital for DevOps to deliver digital products and services faster and more efficiently than ever before.
In this session, we explore key challenges impeding technical innovation. Learn why digital innovation programmes that leave out the database, risk compounding existing problems and why you should integrate database development practices into your transformation initiatives for greater innovation and compliance.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 02:15 PM - 03:15 PM AEST
Contract Negotiation Clinic: Salesforce
Jo Liversidge, VP Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Workato & David Jones/CRG: Integrate to Exceed Business Expectations
John Deeb, COUNTRY MANAGER, ANZ, Workato
Scott Coppock, CIO, DAVID JONES LTD
Navdeep Kundra, Head of IT Enterprise Architecture, David Jones Ltd
Workato is a cloud native iPaaS and automation solution built for enterprise scale, security and governance. Scott Coppock, CIO of David Jones & Country Road Group, will share how his team was able to achieve innovation at pace with the adoption of Workato. Scott will discuss benefits of emerging technologies like intelligent automation and their impact on IT investment and value.
Tuesday, 13 September, 2022 / 03:00 PM - 03:45 PM AEST
Roundtable: Technology Service Operations for Digital-first Business Growth, moderated by ServiceNow
Alethea Murphy, Regional Director, Public Sector & Educa, ServiceNow
Eric Swift, VP, SALES ANZ, ServiceNow
Matt Schvimmer, SVP & GM of Product & Service Operations, ServiceNow
For many, the future seems uncertain. Skills shortages, inflation, slowing global growth, and supply chain disruptions are testing organisations. In this environment, AI presents huge opportunities, but success can be fragile. As leaders invest to drive future growth, they must consider how their systems, operations, and people are working in harmony, otherwise customer and employee experiences will suffer. Join senior business leaders from ServiceNow, to explore how leading organisations are using AI and services operations to make business future-fit for growth in these extraordinary times.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:00 AM - 11:00 AM AEST
Contract Negotiation Clinic: Microsoft (Repeat)
Jo Liversidge, VP Analyst, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Apptio: Measuring the value of cloud with unit economics and FinOps
Pete Wilson, Vice President, Customer Success - APAC, Apptio
There is unrelenting pressure to tie technology investments to results. Every line of business has this pressure, but technology leaders responsible for cloud spend feel it acutely. Unit economics, the direct costs and revenues associated with one unit of a product or service, demonstrate real value on return. Unit economics determine the impact of a cloud strategy. FinOps best practices and a standard cloud services taxonomy make the cloud your competitive advantage.
Wednesday, 14 September, 2022 / 10:45 AM - 11:30 AM AEST
Roundtable: Building a Composable Business Model to Architect for Adaptability - CIO Case Studies, moderated by Rimini Street
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Eric Helmer, CHEIF TECHNOLOGY OFFICER,
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Lee Bustin, CIO, The Law Society of NSW
Imre Szabo, ICT MANAGER, SCEE
An interactive session covering how to develop composable thinking within a business to chart a ‘fit for purpose’ path to build modular and scalable business models. In an era of uncertainty and disruption, how to enhance risk, compliance and security while extending the life of ERP systems to free human and financial capital allowing investment in delivering true business value across the board. IT leaders will share their real life experiences and key strategies that CIOs can implement today to optimise existing investments and evolve into the next phase of business transformation.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 11:20 AM - 11:40 AM AEST
Tealium: Bringing the CIO and CMO Together to Deliver Business Impact
Sandhya Iyer, General Manager - Data & Analytics, Latitude Financial Services
Will Griffith, VP & GM, Tealium
The CIO and CMO relationship presents a modern business paradox. Whilst a robust technology and marketing partnership is vital to commercial success, there is a paucity of real-world examples demonstrating this strategic alliance in practice. For companies on a digital transformation journey, building a thriving CIO and CMO alliance is paramount. Within a digital transformation context, strong CIO and CMO alignment will lead to accelerating the efficiency and ROI of transformation efforts, whilst creating sustainable competitive advantage.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Origina: Breaking Through Blockers: Take Control of Your Software Roadmap to Drive Digital Innovation
Tomas O'leary, Founder And Ceo, Origina
Traditional approaches to software are falling short. Nearly 90% of a typical IT budget goes towards just keeping the lights on. That doesn’t leave a lot for projects that accelerate digital transformation. A more innovative approach to software maintenance gives companies control of their software and support spending so they stay agile in the face of rapid change. Join Origina CEO Tomás O’Leary for an insightful session and learn how to leverage innovative software support models to:
Add value to existing systems and free up software budget
Accelerate digital transformation initiatives by refocusing spending
Improve support quality and software performance
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Lenovo: Say Hello to the Seamless IT Experience with Lenovo TruScale Everything-as-a-Service
Daniel Fields, Executive Director, Asia Pacific Service, Lenovo
Charlie Lawford, Enterprise Solutions Specialist, Lenovo
As market needs shift, IT strategies can make the difference between business success and failure. Maintaining skills and keeping up with operational demands requires greater adaptability and focus on outcome-based solutions. Lenovo TruScale Infrastructure Services allows you to plan, procure and manage your entire IT environment from a single source, giving you absolute control and security with a constant ROI through a pay-as-you-go model.
Wednesday, 14 September, 2022 / 12:30 PM - 01:15 PM AEST
Roundtable: Uncover How nbn can Support Investment and Increase Value for Government Agencies, moderated by business nbn
Brendan Donohoe, EGM BUSINESS SALES, nbn
Sam Henderson, GENERAL MANAGER GOVERNMENT SOLUTIONS, nbn
Discover how business nbn services can help underpin the delivery of government services throughout Australia. Understand how procurement of connectivity powered by nbn introduces a competitive framework for your business and can expand the availability of Retail Service Providers as part of that framework. Join us and your peers in exploring how you can maximise nbn to leverage a better service model for your business
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:45 AM AEST
CIO Experience Roundtable: Adaptive Governance — Migrating From a Project to Product Operating Model
Andrew Holcombe, Executive Partner, Domains, Gartner
Nicholas Wee, Executive Partner, Gartner
Many organizations are shifting to a more product-focused operating model. How is the shift from projects to products impacting your governance? Where are you seeing a need for increased or less governance? Join this lightly facilitated discussion with your peers to gain insights on successes and struggles on the journey to a product focus.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 12:30 PM - 12:50 PM AEST
Belkin: Military-Grade Protection for Critical Infrastructure
Erin Glenn, DIRECTOR OF PRODUCT MANAGEMENT, SKVM, Belkin International
With cyber-crime costing organisations $2.9 million every minute, the stakes are high and the cost of repair is significant. This session takes a deep dive into Belkin’s history of Secure KVM application in ANZ and learn how to safeguard your organisation's critical data and computer systems while delivering extensive innovations to declutter operator desks, drive higher efficiencies, and protect the most valuable networks.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:00 PM - 05:00 PM AEST
Research Discussion for CIOs: Democratized Delivery by Design--Adaptive Governance Principles for Fusion Teams
Brian Gagnon, Managing Vice President, Gartner
Over two-thirds of CEOs want more technology work done within business areas. Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Banking: Effective Strategies for Fintech Partnerships
Jeff Casey, Sr Director Analyst, Gartner
Fintech solutions improve banking and increase complexity. Join this session to learn how leading financial institutions determine the right partnerships. This includes strategies to 'build and integrate',' buy and integrate' or 'acquire as a standalone revenue stream'. Attendees will hear how to capitalize on Fintech relationships.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Utilities: Delivering Digital Infrastructure to Accelerate the Energy Transition
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 03:45 PM - 04:30 PM AEST
Roundtable: New Intermedium Research of Public Sector CIO Priorities 2022, moderated by Rimini Street
Daniel Benad, GROUP VP & REGIONAL GM FOR ANZ - OCEANIA, Rimini Street
Eric Helmer, CHEIF TECHNOLOGY OFFICER,
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Lee Bustin, CIO, The Law Society of NSW
Imre Szabo, ICT MANAGER, SCEE
Join the Heads of IT for Central Coast Council and RWWA for insights on the latest Intermedium research exploring the pervasive pressure on public sector agencies to leverage new technology and “go digital." CIOs are leveraging technologies to make agencies more effective and efficient, delivering simpler, faster, and more personalised services. But many agencies are ill-resourced to digitally transform at the required pace due to the burden of maintaining existing business systems and limited budget. Find out solutions to these challenges and how to provide a path forward.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Service Quality: Risk Based Vulnerability Management. Why it Should be a Focus?
Shane Wescott, SECURITY TECHNOLOGY EVANGELIST, Ivanti Software, Inc.
In this session attendees will gain an overview of RBVM, and come away with practical strategy options to meet the best fit for their organisation. High level flow :
1. Evolution of patch and RBVM - how did we get here.
2. What are the Experts saying - ACSC, NIST, SANS etc.
3. Elements of a good RBVM Strategy.
4. Measuring success and showing compliance
5. Next steps - what's the right fit for your organisation.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Ask the Expert: How Composable Architecture Drives Utility Customer Engagement?
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Capsifi: How Business Value Engineering Unlocks The Potential of Digital Transformation
Terry Roach, CEO, Capsifi
By attending this session, you will learn how Business Value Engineering helps align stakeholders and delivers the basis for successful change efforts. Business Value Engineering involves understanding how stakeholders perceive value before using that insight to shape the vision for future state offerings and then optimizing the steps needed to get there.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Lenovo: Say Hello to the Seamless IT Experience with Lenovo TruScale Everything-as-a-Service
Daniel Fields, Executive Director, Asia Pacific Service, Lenovo
Charlie Lawford, Enterprise Solutions Specialist, Lenovo
As market needs shift, IT strategies can make the difference between business success and failure. Maintaining skills and keeping up with operational demands requires greater adaptability and focus on outcome-based solutions. Lenovo TruScale Infrastructure Services allows you to plan, procure and manage your entire IT environment from a single source, giving you absolute control and security with a constant ROI through a pay-as-you-go model.
Wednesday, 14 September, 2022 / 02:30 PM - 03:00 PM AEST
Democratized Digital Delivery: Fusion Teams and Product Management
Neha Kumar, Sr Director, Advisory, Gartner
CEOs want more technology delivery to happen directly in business areas, and are investing more in technology talent in those areas. Join this session to understand the elements of democratized digital delivery, how it fits within product management approaches to delivery, how teams are organized as fusion teams, and the critical role the IT function must play in transitioning to this model.
Wednesday, 14 September, 2022 / 02:30 PM - 03:15 PM AEST
CIO Experience Roundtable: Stop Talking About Your Operating Model and Start Living It
James Lord, VP, Executive Partner, Gartner
Frank Zenke, Executive Partner, Gartner
Many organizations are attempting to make, or evaluating, changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Attributes of the World's Top-Performing Fusion Teams
Neil Osmond, Distinguished VP, Advisory, Gartner
What do the best fusion teams have in common? Gartner's 2022 Fusion Teams Survey has identfied how the best fusion teams work, set goals, manage interdependencies and make decisions. Join this session to understand how CIOs can set fusions teams up for success.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
Master the Fundamentals of IT Strategic Planning in a Midsize Enterprise
Roger Caleya, Sr Director Analyst, Gartner
The perception of strategic planning as a complex and time-consuming exercise makes midsize enterprise CIOs respond operationally to business demands. Join us to gain a quick understanding of the fundamentals of strategic planning and jump-start the creation of your strategy.
Monday, 12 September, 2022 / 01:30 PM - 01:50 PM AEST
Denodo: The Data Marketplace: A Key Driver for Change and Gaining Trust from the Business
Ravi Shankar, Sr. Vice President And Chief Marketing Officer, Denodo Technologies
Dimuth Samaranayaka, Executive Manager - Strategy & Centre of Excellence, HASTINGS DEERING (AUSTRALIA) LIMITED
Ravi Shankar sits down with Dimuth Samaranayaka to discuss how a single enterprise data platform is accelerating data delivery, driving business self-service and promoting trust in data. Through the adoption of the Denodo Logical Data Platform, powered by Data Virtualization, SDI have introduced a Data Marketplace that has empowered the business users to be more data-driven. Hear how to support a common global data model and improve data intelligence across your organization.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Achieve Strategic Value in AI With Seven Practices
Sharon Hakkennes, Sr Director Analyst, Gartner
Realizing the value and reaping the benefits are the top issues facing leaders executing AI projects. The five keys distilled from successful pioneers will enable leaders to productize AI at scale and unlock value from their AI initiatives.
Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
Use Management Hacks to Create an Antifragile Enterprise
Dave Aron, Distinguished VP Analyst, Gartner
Being able to evolve and grow through highly uncertain times is a critical capability that most companies are lacking to the extent needed in the current global context. Implementing initiatives to become more antifragile can be slow and expensive. Use the management 'hacks' shared in this session to kickstart your enterprise's antifragility quickly and cheaply.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Banking: Effective Strategies for Fintech Partnerships
Jeff Casey, Sr Director Analyst, Gartner
Fintech solutions improve banking and increase complexity. Join this session to learn how leading financial institutions determine the right partnerships. This includes strategies to 'build and integrate',' buy and integrate' or 'acquire as a standalone revenue stream'. Attendees will hear how to capitalize on Fintech relationships.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Utilities: Delivering Digital Infrastructure to Accelerate the Energy Transition
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Forcepoint: Effective Cybersecurity Strategic Planning That The Board Will Support
Nick Savvides, Senior Director Strategic Business APAC, Forcepoint
Effective, efficient Cyber Security is a key pillar enabling digital transformation and the resilient enterprise. It is a significantly complicated area of technology, with innovation, consolidation, escalating costs, and disruptive activity all driving the need for incessant modification. Combined with the reactive nature of security projects and business engagement obstacles, many CISOs and CIOs find strategic planning challenging. Based on real world experience, this session will show practical strategic planning methods and how to build a business case tying cyber security projects to digital transformation initiatives that everyone, including the board, can support.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 03:45 PM - 04:30 PM AEST
Roundtable: Creating New Heroes by Leading a Data-driven Business Culture, moderated by Qlik
Paul Leahy, COUNTRY MANAGER A/NZ, Qlik
Charlie Farah, DIRECTOR, MARKET DEV. HEALTHCARE & PUBLI, Qlik
Based on the views of 150 senior data executives, Qlik shares insights from the new 2022 ANZ State of Data & Analytics report in a discussion-led format. Topics include:
Creating sound data governance initiatives for an AI-led future
Building the value story around data for the C-suite
Creating a data-driven culture to improve business processes & customer experience
By making heroes out of certain business execs & putting analytics into specific operations, you will improve performance. Do that enough times, you will soon realise that you’ve created a meaningful, enterprise-wide program.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 12:00 PM AEST
Roundtable: Hyperscaler Independent Cloud Strategies, moderated by Red Hat
Andreas Spanner, Chief Architect, Red Hat
Fytos Charalambides, Head of AppDev Practice, ANZ, Red Hat
With multi and hybrid cloud being common paths to cloud adoption, this roundtable covers strategies that get the most out of people, process and technologies across any cloud related effort and discusses both workloads and infrastructure centric approaches.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Signature Series: CIO and Technology Executive Agenda for 2023
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
During these uncertain and challenging times, leading CIOs radically reframe their organization’s value proposition and how their technology departments create value. They reposition the organization as a force multiplier. This year’s CIO and technology executive agenda explores the leadership actions necessary to close I&T execution gaps by leveraging a decentralized an distributed delivery approach.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Top Trends in Data and Analytics for 2022
Ian Bertram, Managing Vice President, Gartner
Donald Feinberg, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From adaptive AI to composing and operationalizing data and analytics at scale, data management for AI to data and analytics ecosystems, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to accelerate change, drive innovation and transform society over the next three years.
Tuesday, 13 September, 2022 / 01:45 PM - 02:05 PM AEST
Zen Ex Machina: The 3 Key Success Metrics for Digital Transformation
Matthew Hodgson, CEO, Zen Ex Machina
$12B will be spent on digital transformations in 2022, but over 50% struggle and don't deliver their expected results. Matthew Hodgson CEO, will show you the key success metrics from predictive analytics and data insights from 10 years of data, and why a behavioural approach can save companies up to $10M a year.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Ask the Expert: How Composable Architecture Drives Utility Customer Engagement?
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achieving grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Rimini Street: Overcoming Budget, Inflation and Skills Shortage Challenges with UTS, RWWA, Metcash
Brian Kelly, Head of IT Operations, University Of Technology Sydney
Vincent O'Carroll, MANAGER IT OPERATIONS, NSW
Grey Properjohn, Head of Software Engineering & Architect, Racing and Wagering WA
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
Helen Harms, GM CLOUD & OPERATIONS, Metcash
This client panel will explore experiences of private and public sector organisations as they embarked on fast tracking innovation and building fail proof businesses. Join this session to hear from Head of Technology, University of Technology, CIO, Greater Western Water and Head of Technology Racing and Wagering WA, on how they successfully pivoted in uncertainty. Our panel of IT leaders will share their insights and strategies that helped them free up critical resources and reallocate costs to expand strategic services, without compromising customer service or security.
Tuesday, 13 September, 2022 / 03:00 PM - 03:30 PM AEST
Capsifi: How Business Value Engineering Unlocks The Potential of Digital Transformation
Terry Roach, CEO, Capsifi
By attending this session, you will learn how Business Value Engineering helps align stakeholders and delivers the basis for successful change efforts. Business Value Engineering involves understanding how stakeholders perceive value before using that insight to shape the vision for future state offerings and then optimizing the steps needed to get there.
Tuesday, 13 September, 2022 / 04:15 PM - 04:45 PM AEST
The Four Critical Components to Accelerate Your Digital Transformation in a Midsize Enterprise
Roger Caleya, Sr Director Analyst, Gartner
Becoming more digitalized is a top priority for many midsize enterprises. Join us in this session to know the four critical components that midsize enterprise CIOs must address to accelerate their organization’s digital business initiatives.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
Maverick* Research: The Future According to Maverick
Marty Resnick, VP Analyst, Gartner
Strategic planning is crucial, but most organizations limit their vision to five years or less. CIOs and IT leaders should look further ahead by assessing the less obvious developments envisaged by Gartner’s provocative Maverick* research.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
A World Without Truth: Disrupting the Misinformation Supply Chain
Dave Aron, Distinguished VP Analyst, Gartner
It is becoming increasingly clear that citizens, companies and governments are facing issues of information overload, misinformation, disinformation and misinformation. This means a loss of truth and trust making it hard to do business, and create social stability. In this session, we will outline the levers we can pull to disrupt the disruption.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
Signature Series: CEO Concerns 2022-23 — Implications and Actions for CIOs
Mark Raskino, Distinguished VP Analyst, Gartner
Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.
Wednesday, 14 September, 2022 / 10:00 AM - 10:45 AM AEST
Ask the Expert: CIO and Technology Executive Agenda for 2023
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:45 AM - 11:15 AM AEST
Apptio: Measuring the value of cloud with unit economics and FinOps
Pete Wilson, Vice President, Customer Success - APAC, Apptio
There is unrelenting pressure to tie technology investments to results. Every line of business has this pressure, but technology leaders responsible for cloud spend feel it acutely. Unit economics, the direct costs and revenues associated with one unit of a product or service, demonstrate real value on return. Unit economics determine the impact of a cloud strategy. FinOps best practices and a standard cloud services taxonomy make the cloud your competitive advantage.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Banking: A View on the Future and Moves to Make Now
Jeff Casey, Sr Director Analyst, Gartner
It's a constant refrain - "we're looking forward to when things get back to normal." Yet the Banking and Investment Services industry competes in a highly dynamic environment with decision risks all around, and technology plays an even more elevated role than the recent past. Join this session to understand Gartner's view of the industry in five years and the implications on near term actions.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Healthcare and Life Sciences: For the Future — Experience Is Everything
Sharon Hakkennes, Sr Director Analyst, Gartner
Healthcare and life sciences leaders must embrace ecosystem engagement - stemming from the brave new hybrid world - to differentiate or risk being disintermediated. This requires maniacal attention to the experience delivered to customers and employees and an adaptable approach to managing fluid ecosystem roles. To help their organizations thrive amid a culture of convenience and competition for talent, CIOs must make total experience a pillar of composable technology strategy.
Wednesday, 14 September, 2022 / 11:45 AM - 12:30 PM AEST
Ask the Expert: How to Avoid the Pitfalls of Product Management (Exclusive to Midsize Enterprise Program)
Roger Caleya, Sr Director Analyst, Gartner
Product management journeys are especially challenging for midsize enterprises. There are many pitfalls that can hinder the progress of digital business initiatives along the way. Bring your product management experiences and questions for an enriching group discussion.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 12:30 PM - 01:00 PM AEST
Rubrik: Is Your Data Secure? The Top Questions You Should be Asking Your CISO
Adam Carey, CTO & Cyber Security Manager, Royal Flying Doctor Service, Queensland
Luke McDougall, Senior Sales Engineer, Rubrik
Cyber criminals know when they take out your data, they take down your business. With the rise of the ransomware economy, cyber warfare, and software supply chain attacks, organisations face a growing gap in their ability to secure data and ensure business continuity.
In this session we look at three pillars of data security and what you should be asking your CISO to protect your data and your business.
Adam Carey, CTO at Royal Flying Doctors Service QLD, joins us to share his experience in protecting business critical data of one of Australia’s best-known and most-loved organisations.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Five Steps for Dynamic Management of Globalization Risks in Uncertain Times
Brian Prentice, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
Building a Digital Future: The Metaverse
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
The CIO Guide to Sustainable IT and ESG
Autumn Stanish, Principal Analyst, Gartner
Sustainability and ESG are now a central strategic pillar for many enterprises. The CIO and IT organization have an important role to play in support of the enterprise achieving its sustainability and ESG goals. This session is intended as a primer for any CIO and IT leader looking to get started in developing its Sustainable IT strategy and program - everything you ever wanted to know about sustainable IT, but were afraid to ask.
Tuesday, 13 September, 2022 / 03:40 PM - 04:00 PM AEST
Google Chrome: Easy on the planet - creating cost effective sustainable IT strategies
Max Eddy, Customer Lead, Google ChromeOS
ChromeOS is designed to meet needs of the modern workforce. Powering hybrid work. Defending against ransomware attacks. A focus on environmental impact.
48% of organisations say cost and time are the biggest hurdles to IT sustainability. It’s time they met ChromeOS.
To reach our world’s climate emissions targets, we need to upgrade our devices without increasing e-waste. That’s why we’re so excited about our new, cloud-first operating system, ChromeOS Flex.
It’s the change our world needs.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 11:45 AM - 12:30 PM AEST
Ask the Expert: How to Evaluate Vendor Sustainability
Autumn Stanish, Principal Analyst, Gartner
Sustainability is a multifaceted concept and includes environmental, social and economic dimensions. Executive leaders pursuing sustainability outcomes must fully understand the sustainability posture of their partners, suppliers and technology vendors to achieve their desired sustainability outcomes. This session will cut through the noise and hyperbole of sustainability positioning and provide practical guidance for assessing vendor sustainability.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 01:40 PM - 02:00 PM AEST
Salesforce: The trail to Net Zero for Australia
Loreto Gutierrez, LEAD SOLUTION ENGINEER, salesforce.com, inc.
Ines Almeida, Chief Customer Transformation Officer, Salesforce
In this new era of climate accountability, organisations’ carbon data will need to be as trusted as their financial data. During this session, join Salesforce to see how Salesforce Net Zero Cloud 2.0 offers trusted reporting, deeper insights, and supplier management. With Net Zero Cloud 2.0, organisations can get sustainability insights with rich analytics dashboards, powered by Tableau, to achieve their climate goals and take action.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 11:00 AM - 11:30 AM AEST
How to Build a More Security Conscious Corporate Culture That Actually Reduces Cybersecurity Risks
Richard Addiscott, Sr Director Analyst, Gartner
The human element is the most prominent contributor to data breaches and legacy approaches delivering curriculum-based, awareness-centric programs are no longer effective. CIOs and CISOs must look beyond merely raising 'security awareness' and embed a contextually-appropriate security culture for their organization. Join this session to learn how to build and deliver an effective security behavior and culture change program or SBCP.
Monday, 12 September, 2022 / 11:45 AM - 12:15 PM AEST
Salesforce: Wellbeing, the New Ultimate Measure of Government Success
Mike de Hennin, Regional Vice President - Public Sector, Salesforce
Brad Petry, Executive Director, Operations, Insights, Department of Jobs, Precincts and Regions
Aiding the wellbeing of vulnerable people is a focus at all levels of Australian Government. At the Federal level, Australia will look to follow NZ’s example and put wellbeing at the centre of the October national budget. Join Salesforce to explore how agencies can better understand the needs of vulnerable people, deliver appropriate & timely services for better wellbeing outcomes, and improve Departmental productivity & utilisation of resources.
Monday, 12 September, 2022 / 01:00 PM - 01:20 PM AEST
Logitech: Talent, Culture & Change
Sean Byrne, Head of B2B ANZ, Logitech Australia
With 44% of Australians still operating in a hybrid if not fully remote work structure in a post pandemic world, now’s the time to ask questions like, ‘what should employee experiences for tomorrow’s talent look like?’ or ‘how can the technology we use to connect also empower richer conversations through a culture of change and innovation?’
25 years’ experience across tech and people, Logitech’s ANZ Head of B2B Sean Byrne, shares his knowledge, predictions and trends to look out for.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 02:45 PM - 03:15 PM AEST
7 Big DEI Mistakes and How CIOs Can Avoid Them
Jasleen Kaur, Sr Principal, Advisory, Gartner
Common but avoidable mistakes can keep organizations from achieving diversity, equity and inclusion (DEI) advancement. This session shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.
Monday, 12 September, 2022 / 03:20 PM - 03:40 PM AEST
Slack: Approaches to Enable a Connected, Flexible and Inclusive Way of Working in a Digital HQ
We have a once-in-a-generation opportunity to rethink & reshape how we work by embracing the concept of a Digital HQ. Our digital & physical spaces have flipped-this shift has raised new challenges for employees. Right now, the balance between the digital & physical workplace is in constant flux, what’s missing is a place that is connected, flexible & inclusive. At Slack, we call that the digital HQ.Join us as we dive into some practical approaches on how to enable new ways of working with a digital HQ by breaking down communication silos, embracing flexibility & automating work.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Monday, 12 September, 2022 / 04:30 PM - 05:00 PM AEST
How to Foster a Collaborative and Connected Hybrid Work Culture
Graham Waller, Distinguished VP Analyst, Gartner
Aaron McEwan, VP, Advisory, Gartner
CIOs know that hybrid work models drive IT employee attraction and retention, but many leaders have concerns about the impacts to culture and collaboration. Learn from our latest research how the intentional use of emerging leading practices from a period of experimentation in human-centric work models can drive employees connectedness to culture and high levels of collaboration.
Monday, 12 September, 2022 / 04:30 PM - 05:15 PM AEST
CIO Experience Roundtable: Lessons Learned in Creating a Recruiting and Retention Program
Mat Myers, Sr Executive Partner, Gartner
Ryan Dourado, Executive Partner, Domains, Gartner
Do you have a sustainable Recruiting and Retention Program? Join this lightly facilitated discussion and share challenges, hurdles, and constraints to implementing your program. We'll discuss lessons learned and identify best practices that you can readily apply in your organization.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 11:15 AM - 11:45 AM AEST
Slack: How RMIT Online is transforming ways of working with a Digital HQ
RMIT Online is making a change to digital-first ways of working, at Slack this is called Digital HQ. Research from the Future Forum, a consortium led by Slack, tells us that inflexible return-to-office policies are hammering employee experience scores. How do we build camaraderie and connection in this new environment to attract and retain talent while delivering what both employees and executives want? We used to think of the office as the centre of work; digital tools augmented the office. Now, it’s the reverse: Digital is your HQ, it’s where information flows more transparently, where you find people, resources, and the information you need. Companies who are investing not just in new tools but also transforming ways of working — these are the innovators and they are scoring higher on business performance and employee satisfaction.
Tuesday, 13 September, 2022 / 12:00 PM - 12:30 PM AEST
Reinvent Your EVP to Survive and Thrive Through the IT Talent Crisis
Neha Kumar, Sr Director, Advisory, Gartner
Significant demand for technology talent, unprecedented turnover and aggressive compensation increases are reshaping the IT job market, making it difficult to attract and retain IT talent. Employees and candidates’ views of work and the workplace are transforming. Considering that many organizations do not consciously articulate EVP strategies at the enterprise level, the pressure and responsibility are on CIOs, in partnership with HR, to address the technology talent risks. Join this session to learn about how to create and deliver against a human-centric EVP for IT to attract talent, improve engagement and retention.
Tuesday, 13 September, 2022 / 01:15 PM - 01:35 PM AEST
Rimini Street: Women in Tech: How Diversity Creates A Truly Agile and Adaptable Organisation
Helen Harms, GM CLOUD AND OPERATIONS, Metcash
jo batchelor, Associate Director Applications , UOA
Helen Harms, GM CLOUD & OPERATIONS, Metcash
Diverse teams create better outcomes in many ways. New ideas and new ways of thinking unlock innovation and accelerate a teams’ agility. Departing from the norm is the first step to breaking down barriers and leading the charge to success. Join us in this session to hear from Associate Director Applications, University of Auckland, and GM Cloud & Operations, Metcash on how they have helped their organisations tap into new and diverse skills, adapt faster to change in times of continued uncertainty, all while still delivering a measurable competitive edge.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 02:15 PM - 03:00 PM AEST
Roundtable: How to Overcome Unconscious Bias
Christine Tsinta, Executive Partner, Gartner
Unconscious biases are thoughts or feelings we're not directly aware of, that influence our judgement, views, actions and decision-making ability. In the workplace we see this across race, gender and ability in particular. These automatic preferences are a contributor to a lack of workplace diversity. Join your peers to discuss and learn how organizations are overcoming unconscious bias and improving diversity at their workplaces.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 02:15 PM - 03:45 PM AEST
CIO Experience Workshop: Attracting Talent When You Can't Compete on Compensation
Marcus Darbyshire, VP, Executive Partner, Gartner
Mat Myers, Sr Executive Partner, Gartner
In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 02:15 PM - 03:45 PM AEST
CIO Experience Leadership Exchange: Drive Growth by Rethinking Your Talent Management Practices
Neil Osmond, Distinguished VP, Advisory, Gartner
Neha Kumar, Sr Director, Advisory, Gartner
CIOs can’t hire their way out of the technology talent crisis. This highly interactive, discussion-based session will bring together CIOs to explore how leading organizations are adapting their talent management practices to drive business outcomes. We will explore unconventional approaches along multiple dimensions of the talent management lifecycle, from attracting and retaining top talent to upskilling/reskilling staff to thrive in a dynamic and distributed digital delivery environment.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 04:00 PM - 04:45 PM AEST
CIO Experience Roundtable: Creating a High-Performance Culture that Attracts and Retains Top Talent
Jon Krause, VP, Executive Partner, Gartner
David Mathews, Sr Executive Partner, Gartner
Culture is a major element in addressing the talent challenge — being key to both attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Tuesday, 13 September, 2022 / 04:00 PM - 04:45 PM AEST
Roundtable: Higher Education: Competition for Talent in an Era of Ongoing Skills Shortages and IT Compensation Hikes
Sean Elwick, Sr Executive Partner, Gartner
Peter Tsakissiris, VP, Team Manager, Gartner
Join your peers from Higher Education to discuss and learn what other organizations are doing to address the skills shortage and retain staff. In a sector that is constrained in its ability to compete on salary alone, what can IT leaders do to remain competitive in this tight market?
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 10:00 AM - 10:30 AM AEST
Building Technology Talent Beyond IT: Principles for New Talent Management
Andrea Cuadros, Sr Principal, Advisory, Gartner
Technologists outside of IT are at higher risk of attrition than other employees, including IT staff. These technologists need new and better opportunities to develop and grow in their careers. Join this session to learn how to transform technology management to support an workforce of technologists.
Wednesday, 14 September, 2022 / 10:00 AM - 10:45 AM AEST
Roundtable: Women in IT & Male Allies
Christine Tsinta, Executive Partner, Gartner
Antony Stinziani, CIO, City of Gold Coast
Bastian Uber, Chief Digital and Information Officer, John Holland
Many organizations have experienced challenges to increase the number of women holding senior leadership positions in IT and across the organization. Male Allyship - male leaders amplify the voice and capabilities of junior female employees providing them a seat at the promotion table. Join your peers to hear about different approaches and experiences and how male allies have made all the difference.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Getting Pay Right: Overcome the Challenge of IT Compensation Hikes in 2022 and Beyond
Vaughan Archer, Sr Director Analyst, Gartner
Compensation is the No. 1 EVP attribute for IT talent attraction and attrition. The hypercompetitive job market is driving massive increases in IT compensation. While the duration of this talent crisis remains unpredictable, the continuously rising labor costs can significantly stifle business growth. CIOs must establish an IT compensation strategy that is cost effective, flexible and adaptive as the business needs and market conditions continue to evolve in 2022 and beyond.
Wednesday, 14 September, 2022 / 02:30 PM - 03:15 PM AEST
Roundtable: Filling in Your Dotted Lines — The CIO in a Matrixed Organization
Niall Prendeville, Sr Executive Partner, Domains, Gartner
Johnny Ladouce, Executive Partner, Gartner
How have you navigated the pitfalls and followed the best practices where you have multiple responsibilities and reporting relationships in play. Come prepared to discuss your expectations of your bosses and team members.
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 02:30 PM - 03:15 PM AEST
Roundtable: How Not to Be a Bad Manager
Sean Elwick, Sr Executive Partner, Gartner
Marcus Darbyshire, VP, Executive Partner, Gartner
The data on attrition tells us the manager is the key to engagement and retention. Frighteningly, the data also tells us that most managers aren’t that good at managing! How have you evolved as a manager to meet the elevated expectations of your employees and the needs of the new workplace?
Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Attributes of the World's Top-Performing Fusion Teams
Neil Osmond, Distinguished VP, Advisory, Gartner
What do the best fusion teams have in common? Gartner's 2022 Fusion Teams Survey has identfied how the best fusion teams work, set goals, manage interdependencies and make decisions. Join this session to understand how CIOs can set fusions teams up for success.
Wednesday, 14 September, 2022 / 03:15 PM - 03:45 PM AEST
Adopt Agile Learning to Close Critical Skill Gaps and Retain Your Top Talent
Graham Waller, Distinguished VP Analyst, Gartner
CIOs bemoan critical skill gaps and at the same time employees are leaving for lack of career opportunity. Reimagine training using agile learning proven practices that deliver the skills you need while providing the personal growth employees seek in today’s hypercompetitive tech labor market.