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How CIOs Transform Shared Services From Cost Center to Profit Center
Monday, 16 November, 2026 / 03:45 PM - 04:15 PM IST
About the Session
CIOs who are short of AI investment and struggling with significant technical debt are easily seduced by the idea of becoming a profit center. By guaranteeing financial returns through chargeback mechanisms to business beneficiaries, CIOs can stimulate investment. However, this approach must be carefully managed, as the profit center model can easily be taken too far.