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Guest Keynote: Trust by Design: A CIO's Guide to Civic AI
Friday, November 06, 2026 / 09:00 AM - 09:45 AM JST
About the Session
Trust is something we can intentionally design into our systems. Audrey Tang draws from Taiwan's digital democracy and the 6-Pack of Care to demonstrate how CIOs can transform AI from an opaque black box into a transparent system that those impacted can question and improve.This session outlines three actionable steps: assign every AI deployment a named owner who publicly responds within a set timeframe; ensure safety is verifiable, with assessments that affected communities can conduct themselves; and harness collective intelligence to establish the rules, as seen in Taiwan when 447 randomly selected citizens collaboratively addressed a surge in online scams.
CIOs will leave equipped with a clear path to keep AI accountable to the people it serves, making governance a reliable foundation for trust and efficiency.