The World’s Most
Important Gathering of
CIOs and IT Executives™

17 – 19 November 2020 | Tokyo, Japan

Gartner IT Symposium/Xpo

Thousands of CIOs and IT executives came together in Tokyo to discuss key topics, including data and analytics, artificial intelligence (AI), machine learning, culture, customer experience, cybersecurity and more.

Gartner IT Symposium/Xpo is the place to hone your leadership skills, refine your strategies and find the innovative technologies that will help drive your business forward.

Here are some highlights from the 2019 conference:

  • Insights from Gartner experts to guide CIOs and IT executives to develop and execute winning strategies
  • Meaningful connections between peers to work through common challenges faced by CIOs and IT executives
  • Technology solutions to help attendees meet their mission-critical priorities
  • Inspiring conversations from guest speakers

Technology & Information

Technologies are the pathway to enabling digital strategy and enterprise transformation. Attendees examined the opportunities and risks in adopting emerging technologies to help shape their digital transformation journey and the speed with which they arrive at their destination.


All levels of enterprise leadership are finding themselves challenged by digital opportunities. Attendees sharpened the way they think about leadership in a digital society and discovered new approaches for each level of leadership and the enterprise culture as a whole.

Business Strategy

Enterprise business model success requires strategies and tactics to make complex business challenges simpler. Attendees gained insights of business strategy tools and techniques to turn complexity and chaos into real strategy execution initiatives.

The Gartner difference

Gartner is the world’s leading research and advisory company. We equip leaders and their teams in every major business function with the indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. Across every industry and enterprise size, Gartner provides the expertise needed to tackle your key initiatives, stay ahead of competition and grow your organization’s value.

Join a global community of CIOs and IT executives

The digital era has brought unprecedented change to technology, business and society. Beyond managing IT, CIOs are called to lead and inspire their teams and business stakeholders through deeply transformative business models, practices and cultures. Gartner IT Symposium/Xpo addresses the strategic needs of enterprise CIOs and their leadership teams. This conference is designed for:

  • CIOs interested in the opportunity to connect with peers across regions and industries, and gain new perspectives on the challenges and opportunities of digital business
  • IT executives focused on executing on the mission-critical priorities of their CIO and helping to shape their organization’s long-term IT strategy and technology investments

Topics at a Glance

We are in the process of building a comprehensive agenda based on our latest research. Please take a look at what was covered in 2019 while we build out the agenda.

Artificial Intelligence and Machine Learning

Business Intelligence and Advanced Analytics

Cloud and Infrastructure Strategy

Cost Optimization and Investment Strategies for Growth

Customer and User Experience

Digital Business Transformation

Emerging and Disruptive Technologies

Future of Work

Innovation Management

Leadership, People and Culture

Security, Risk and Compliance

Strategic Planning and Execution

Novel Coronavirus update

Gartner is closely monitoring developments related to the novel coronavirus (COVID-19), including guidance from the World Health Organization (WHO) as well as regional and national government directives and guidance.

We continue to evaluate the situation on a daily basis with regard to the health and safety of our attendees, employees, and partners, as well as our ability to deliver the conference experience our participants expect.

We will communicate any updates directly to all registered attendees and exhibitors. 

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