The World’s Most Important Gathering of CIOs and IT Executives™

16 – 18 November 2021 | Japan | Virtual

Gartner IT Symposium/Xpo™ is going virtual

After careful consideration and feedback from our attendees, Gartner has made the decision to deliver this conference virtually. The well-being and safety of our attendees, exhibitors, and associates remains our top priority, and at this time the virtual conference will provide the best opportunity to learn, engage, and be inspired.

Guiding CIOs and IT executives to accelerate digital business

Last year was a catalyst that brought digital business innovation to the forefront of organizations. CIOs and IT executives were at the core of driving that innovation. 2021 is the time to build on your momentum to enhance customer engagement, generate new revenue and serve customers and citizens.

Digital business acceleration is execution at speed and we’re your co-pilot. 

Prioritize what to accelerate, unlock resources for digital investments, make meaningful cultural changes and so much more. No matter where you are on your digital business acceleration journey, we’re here to help you get to your destination faster — with confidence.

View the conference overview (PDF)

Leading today and tomorrow

CIOs demonstrated outstanding leadership in 2020. This year, build from that experience to embrace new approaches to leadership and strategic decision making to lead in a dynamic world.

Innovative technologies

What’s next in a changing world? Leverage emerging technologies to help shape alternative work styles, flexible supply chains and innovatively automated actions through artificial intelligence. 

Business continuity

Shape technology to respond to adversity. Discover digital business strategic planning tools and techniques to achieve business continuity.

Expectations for CIOs and IT organizations and the responsibilities they carry are mounting. In these challenging times, pursuing a bold mission without limiting yourselves has never been so essential for anyone involved in IT. At 2021 Gartner IT Symposium/Xpo™, we will offer a variety of effective ideas to help clients with such expectations and responsibilities to fulfill.

Tuyoshi Ebina

VP Analyst and Conference Chair

Chief Information Officer (CIO) Experience

The CIO Experience is an exclusive program within the overall agenda designed for the Chief Information Officers (CIOs) to explore new strategies, share innovative ideas and grow their community of peers

Join a global community of CIOs and IT executives

The digital era has brought unprecedented change to technology, business and society. Beyond managing IT, CIOs are called to lead and inspire their teams and business stakeholders through deeply transformative business models, practices and cultures. Gartner IT Symposium/Xpo addresses the strategic needs of enterprise CIOs and their leadership teams. This conference is designed for:

Connect with CIOs across regions and industries, and gain new perspectives on the challenges and opportunities of business transformation
  • Scale, refine and accelerate your digital business strategy
  • Create agile and responsive operating models
  • Reimagine the workplace of the future supported by new work environments and technology augmentation
  • Build and retain a dynamic skilled IT workforce
  • Overcome organizational culture, resource, and change management barriers
  • Identify, prioritize and capitalize on emerging technologies and trends
Security, risk and compliance leaders can expect to walk away with insights to:
  • Discover and effectively handle breaches and incidents in a timely manner
  • Adapt your IT security requirements to encompass digital and cyber-physical needs
  • Anticipate cybersecurity threats
  • Manage risk in a distributed decision-making environment
  • Develop cybersecurity talent
  • Evaluate, measure and report risk
Explore with chief data officers, chief analytics officers and senior data and analytics leaders how to:
  • Predict future outcomes using advanced analytics and AI
  • Increase digital literacy across the organization
  • Move to a data-centric culture of self-service and pervasive business analytics
  • Drive revenue growth from information products and services
Senior application leaders learn insights and best practices to:
  • Rationalize and modernize the application portfolio
  • Leverage the potential of emerging technologies to transform existing applications and processes
  • Drive business agility by promoting citizen development Enable distributed decision making
  • Decrease duplicate technology spend
  • Create superior digital experiences for customers, citizens and employees
IT infrastructure and operations leaders, explore the tools and tactics to:
  • Use cloud management, I&O automation capabilities and organizational models to enable digital business
  • Create a modern I&O strategy that drives agility, engagement and value creation
  • Adopt platform thinking to enable infrastructure-led innovation

Tracks at a Glance

Join us for over 50 hours of the latest Gartner research specifically designed to help CIOs and IT executives accelerate digital business. Each track has a particular area of focus to help you deliver on what matters most to you and your organization.

Track A

Technology Innovation

CIOs and IT executives will walk away with clear insights and understanding of the opportunities and risks in adopting emerging technologies to help you shape your digital transformation journey and innovation strategies, and lead your business recovery and growth.

Track B

Business Strategy

This track provides CIOs and IT executives with business strategic planning tools and techniques to embrace the complexities and dynamics of a postpandemic world — and then execute the plans successfully while remaining adaptive to the changing and dynamic environment of 2022 and beyond.

Track C


CIOs and IT executives will takeaway tools and techniques to help you lead effectively and overcome dynamically evolving constraints.

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