View the agenda for Gartner IT Infrastructure, Operations & Cloud Strategies Conference, 25 – 26 November, in London, UK. and learn the best way to leverage technologies and methodologies to validate your current strategy and determine next steps for your I&O success.
Monday, 25 November, 2019 01:45 PM|Monday, 25 November, 2019 02:30 PM
Ross Winser, Sr Director Analyst, Gartner
Public Cloud IaaS is now a mainstream technology platform adopted by enterprises of all shapes and sizes. The question of “how to adopt the cloud the right way?" is one in which many enterprises struggle.
This session will provide actionable advice on creating a comprehensive, enterprise cloud strategy, while offering guidance as to the what, where and when for enterprise workloads.
Monday, 25 November, 2019 01:45 PM|Monday, 25 November, 2019 02:30 PM
Philip Dawson, VP Analyst, Gartner
Core IT has to scale, up, out down and in ... it has to expand and integrate with an intelligent edge and the explosion of IoT. This session looks at the challenges that still remain for a digital infrastructure where core IT and edge creates a them and us scenario. Intelligent Infrastructure IT allows you to develop and optimize the core while expanding on all fronts edges and things. The following key issues will be discussed:
● What are the business drivers the core IT digital infrastructure cycle?
● How do you optimize Core IT and edge/IoT infrastructure
● How do you define legacy and modernize or standardize projects?
Monday, 25 November, 2019 03:45 PM|Monday, 25 November, 2019 04:15 PM
Tiny Haynes, Sr Director Analyst, Gartner
Cloud computing is increasingly becoming a vehicle for next-generation digital business, as well as for agile, scalable and elastic solutions. The hype remains high, and adoption continues to increase. Nevertheless, organizations continue facing numerous challenges in adopting cloud. On this session, we review some of the main regional challenges of public cloud adoption, from a global perspective.
Tuesday, 26 November, 2019 08:30 AM|Tuesday, 26 November, 2019 09:15 AM
David Cappuccio, Distinguished VP Analyst, Gartner
Cloud computing has become mainstream and contributes to organizational efficiency and innovation. Edge computing challenges the central models of cloud by taking computing closer to the point of data generation and consumption. This session will outline methodologies for leveraging the best of a centralized cloud model, while designing for scenarios that must operate “at the edge.”
Tuesday, 26 November, 2019 08:30 AM|Tuesday, 26 November, 2019 09:15 AM
Dennis Smith, VP Analyst, Gartner
This session will provide an update on the current state of container technology. This will include an analysis of the technology, the vendors that make up the ecosystem and the associated products. Additionally, the issues that enterprises are facing will be discussed. Finally, the session will also discuss how the technology and the industry will evolve in the upcoming three to five years.
Tuesday, 26 November, 2019 10:30 AM|Tuesday, 26 November, 2019 11:15 AM
Tiny Haynes, Sr Director Analyst, Gartner
It used to be that I&O CONTROLLED Enterprise Infrastructure; the widespread move toward externally provided services such as Hosted applications SaaS, and IaaS/PaaS have created a bewildering mesh (or mess!) of systems and services that I&O must now manage and operate. This session will outline the challenges faced by I&O in 2020, and propose strategies and tactics for regaining control.
Tuesday, 26 November, 2019 01:30 PM|Tuesday, 26 November, 2019 02:15 PM
Ross Winser, Sr Director Analyst, Gartner
Dennis Smith, VP Analyst, Gartner
David Groombridge, VP Analyst, Gartner
Learn about the latest iterations of three magic quadrants in this breakout session. Learn about the magic quadrant for Cloud Infrastructure as a service (worldwide), Public Cloud Infrastructure Professional and Managed Service providers who offer support for Public Cloud, and the market of Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services, Europe.
Tuesday, 26 November, 2019 02:30 PM|Tuesday, 26 November, 2019 03:00 PM
Dennis Smith, VP Analyst, Gartner
Many I&O leaders struggle to identify a role for I&O in the development and/or execution of an enterprise cloud governance strategy. This research identifies several areas in which I&O can engage in the cloud governance process to improve cost optimization and security.
Tuesday, 26 November, 2019 02:30 PM|Tuesday, 26 November, 2019 03:00 PM
Tiny Haynes, Sr Director Analyst, Gartner
This presentation will examine the first step of migrating to the cloud. It will look at what DaaS is, how it can be used with migration and the pitfalls of an infrastructure lead migration over a workload migration.
Monday, 25 November, 2019 08:15 AM|Monday, 25 November, 2019 09:00 AM
Sanjit Ganguli, VP Analyst, Gartner
I&O leaders today are working aggressively in two specific ways: Provisioning infrastructure for business unit stakeholders and ingesting AI techniques to improve I&O efficiencies. Across several hundreds of Gartner inquiries and engagements, Gartner has identified I&O best practices that characterize highly successful and productive AI I&O ecosystems.
Monday, 25 November, 2019 01:45 PM|Monday, 25 November, 2019 02:30 PM
David Cappuccio, Distinguished VP Analyst, Gartner
As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short-planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.
Monday, 25 November, 2019 03:45 PM|Monday, 25 November, 2019 04:15 PM
Mark Cleary, Sr Director Analyst, Gartner
As AI and ML initiatives evolve, the biggest challenge that I&O leaders will face is operationalizing ML for effective management and delivery of models. This session will outline a set of best practices to build and deploy ML models in production for successful delivery of AI-based systems.
Monday, 25 November, 2019 03:45 PM|Monday, 25 November, 2019 04:15 PM
Leinar Ramos, Director, Advisory, Gartner
Gain insight into the emerging technology investments your peers are making across the next 18 months, and the returns they're anticipating from those investments. Technology investment areas surveyed include cloud services, hosting, security, storage, network, and automation technologies.
Monday, 25 November, 2019 05:15 PM|Monday, 25 November, 2019 06:00 PM
Sanjit Ganguli, VP Analyst, Gartner
This session will provide a general explanation of the world of the Internet of Things and explore how it will affect I&O and what to do about it.
Tuesday, 26 November, 2019 01:30 PM|Tuesday, 26 November, 2019 02:15 PM
Nathan Hill, VP Analyst, Gartner
Endpoint technology is evolving at a rapid pace, Infrastructure and Operations teams must master core activities such as migrating to Windows 10, managing a more diverse set of platforms and embrace SaaS while still taking transformational steps such as supporting wearable devices for mixed reality and immersive experiences, employee-owned devices and the creation of more flexible workspaces for workers. This session will outline strategies to modernize endpoint computing to create tools and processes that can meet these challenges and support these technologies and the innovations that will follow them.
Tuesday, 26 November, 2019 03:15 PM|Tuesday, 26 November, 2019 04:00 PM
Leif-Olof Wallin, VP Analyst, Gartner
As an IT leader it is important to stay apprised of the trends in mobile technology, understand which of these technologies can help the organization and potentially fuel the digital business transformation or improve current state as well as build the roadmap for the future. In this session, we will explore the top 10 mobile technologies for the next three years and their potential impact on organizations.
Monday, 25 November, 2019 01:45 PM|Monday, 25 November, 2019 02:30 PM
Charley Rich, Sr Director Analyst, Gartner
Enterprises clinging to IT monitoring just to understand the health of IT resources will be tomorrow's digital business losers. The simple truth is that IT monitoring will increasingly become a critical element in an organization's overall digital business service delivery strategy.
Attend this session if you want to not only survive, but to thrive with the rapid pace of change occurring on the path toward an increasingly digital future.
Monday, 25 November, 2019 03:45 PM|Monday, 25 November, 2019 04:15 PM
Chris Saunderson, Sr Director Analyst, Gartner
Site reliability engineering (SRE) is a popular topic and it dovetails with DevOps. I&O leaders can learn the basics and how to begin their journey to SRE and DevOps
Monday, 25 November, 2019 05:15 PM|Monday, 25 November, 2019 06:00 PM
Daniel Betts, Sr Director Analyst, Gartner
DevOps can greatly enhance a business but many organizations struggle to get started, and then find it difficult to balance speed and risk. Changes are required in culture, process, technology and skills. This session explores trends in how DevOps is currently being practicing the features of successful enterprises, and a future view to what successful enterprises will be doing in the future.
Tuesday, 26 November, 2019 08:30 AM|Tuesday, 26 November, 2019 09:15 AM
Milind Govekar, Distinguished VP Analyst, Gartner
Automation enables Infrastructure and Operations teams to reduce costs, build scalable infrastructure and achieve operational efficiency. I&O teams must leverage automation to drive business agility. This session covers the trends, technologies, tools and best practices needed to leverage and scale automation within your organization.
Tuesday, 26 November, 2019 10:30 AM|Tuesday, 26 November, 2019 11:15 AM
Chris Matchett, Sr Director Analyst, Gartner
Dennis Smith, VP Analyst, Gartner
Sanjit Ganguli, VP Analyst, Gartner
Gartner analysts share the latest Magic Quadrants for ITSM Tools, Cloud Management Platforms and Application Performance Monitoring, and how I&O leaders should (and should not) use them to understand these IT operations management software markets.
Tuesday, 26 November, 2019 10:30 AM|Tuesday, 26 November, 2019 12:00 PM
Mark Cleary, Sr Director Analyst, Gartner
Nathan Hill, VP Analyst, Gartner
The new IT Score for I&O has recently been launched and this workshop will explain how clients can use this to not only self-assess their I&O maturity but also understand what actions they should take to improve their maturity.
Tuesday, 26 November, 2019 01:30 PM|Tuesday, 26 November, 2019 02:15 PM
Chris Matchett, Sr Director Analyst, Gartner
Digital business does not wait for ITSM to evolve by itself. I&O leaders and their teams must keep pace with the latest IT systems and intelligence to support new ecosystems and provide a compelling experience for their consumers. Gartner presents a 4-year strategic roadmap for ITSM.
Tuesday, 26 November, 2019 02:30 PM|Tuesday, 26 November, 2019 03:00 PM
Paul Delory, Sr Director Analyst, Gartner
Automation is the watchword of modern, agile IT. And it often begins by automating server and application delivery. This talk offers in-depth, concrete guidance on (1) automating server provisioning and configuration management, and (2) building a continuous delivery pipeline. It takes a close look at the tools you’ll use, and the challenges you’ll face in implementing a DevOps methodology.
Tuesday, 26 November, 2019 03:15 PM|Tuesday, 26 November, 2019 04:00 PM
Sanjit Ganguli, VP Analyst, Gartner
AIOps has become a much-hyped concept. This session will break down what is real and what is still fantasy about this exciting new technology, and provide tactical and strategic steps that users can take to make the best use of AI/ML to enhance their IT operations.
Monday, 25 November, 2019 08:15 AM|Monday, 25 November, 2019 09:00 AM
Neil Rickard, VP Analyst, Gartner
This presentation covers why and how networks need to change to support new digital initiatives. It will discuss limitations with today’s networks, drivers for change, new technologies, and new practices for enterprise to employ. It will cover the WAN, data center and campus networks.
Monday, 25 November, 2019 03:45 PM|Monday, 25 November, 2019 04:30 PM
Nik Simpson, VP Analyst, Gartner
SaaS application vendors focus on resiliency of operations with strong attention to application uptime and platform disaster recovery. Under most circumstances, responsibility to protecting data and its recovery from user (accidental, malicious or otherwise) falls to the customer. Third-party applications are readily available to provide software solutions and SaaS offerings to quickly recover data and support other use cases, such as test and development.
Monday, 25 November, 2019 05:15 PM|Monday, 25 November, 2019 06:00 PM
Ron Blair, Sr Director Analyst, Gartner
Cost optimization is a business-focused, continuous discipline to drive spending and cost reduction while maximizing business value. But there are also times when infrastructure and operations (I&O) leaders must simply reduce costs. This session will focus on idea generation and prioritization for both cost optimization and cost reduction activities.
Tuesday, 26 November, 2019 03:15 PM|Tuesday, 26 November, 2019 04:00 PM
Jerry Rozeman, Sr Director Analyst, Gartner
The rapid evolution of enterprise storage approaches is enabling IT leaders to tackle new challenges of digital business. However, the responsibility for Infrastructure and Operations leaders to evaluate the multitude of new storage and data technologies, architectures and deployment models are overwhelming. This session provides Gartner’s insights on how to best navigate through the storage landscape to modernize the storage infrastructure and enable agility for traditional and emerging enterprise workloads.
Monday, 25 November, 2019 01:45 PM|Monday, 25 November, 2019 02:30 PM
Katherine Lord, VP Analyst, Gartner
IT infrastructure and operations groups have traditionally organized around technology or functional silos. Learn how enterprises are organizing to successfully cope with the much more dynamic requirements inherent with bimodal and digital transformation.
Monday, 25 November, 2019 03:30 PM|Monday, 25 November, 2019 06:30 PM
Christopher Mixter, VP, Advisory, Gartner
In this session, structured to be 25% presentation and 75% peer discussion, we will review in-depth case studies from Lexis-Nexis and EY, whose Infrastructure leadership teams have installed new metrics, incentives, and workflows that drive their teams and individuals to innovate on (instead of merely protecting status quo) system and personal performance, to support the pace of change and speed-to-market imperatives of rapidly digitizing businesses.
Monday, 25 November, 2019 05:15 PM|Monday, 25 November, 2019 06:00 PM
Ross Winser, Sr Director Analyst, Gartner
As organizations of all sizes attempt to scale up their digital efforts, the demands of perpetual renewal, swift delivery, and increasing interaction are relentless. Gain practical advice on how to navigate the I&O skills gap, to survive and thrive in a world of consistent, unending change.
Tuesday, 26 November, 2019 08:30 AM|Tuesday, 26 November, 2019 09:15 AM
Ron Blair, Sr Director Analyst, Gartner
I&O has many metrics to leverage. But those chosen often miss the mark with decision-makers, resulting in increased technical debt and strategic obsolescence. “Business alignment” is spoken about frequently, but in reality, actual execution is challenging for most organizations. Gartner has developed approaches and guidance to help IT Leaders advance these capabilities.
Tuesday, 26 November, 2019 10:30 AM|Tuesday, 26 November, 2019 11:15 AM
Chris Saunderson, Sr Director Analyst, Gartner
An automation team is a key enabler of service delivery improvements and efficiencies. I&O leaders should build and sustain a automation team and embed modern development and delivery practices into their initiatives.
Tuesday, 26 November, 2019 10:30 AM|Tuesday, 26 November, 2019 11:15 AM
Christopher Mixter, VP, Advisory, Gartner
Learn how leading infrastructure organizations track and communicate the progress to their stakeholders amid digital transformation using three categories of KPIs: enterprise speed and agility, customer centricity, and workforce transformation.
Tuesday, 26 November, 2019 01:30 PM|Tuesday, 26 November, 2019 02:15 PM
Leinar Ramos, Director, Advisory, Gartner
Many individuals in Infrastructure resist expanding role and skill expectations because of the perception that specialists are rewarded more than versatilists. Learn how to transition mindsets and professional identities toward emerging enterprise needs through new approaches to career pathing, performance management and skills development.
Tuesday, 26 November, 2019 02:30 PM|Tuesday, 26 November, 2019 03:00 PM
Daniel Betts, Sr Director Analyst, Gartner
Enterprises that achieve initial success with DevOps initiatives often struggle to scale their efforts. I&O leaders should dedicate teams to operating shared self-service platforms that enable agile product teams to accelerate delivery while ensuring quality and standardization.
Tuesday, 26 November, 2019 02:30 PM|Tuesday, 26 November, 2019 03:00 PM
Leif-Olof Wallin, VP Analyst, Gartner
As routine tasks are increasingly automated through robots, AI/Machine Learning and Virtual Customer Agents, the future of the frontline worker will look very different in the five to 10 year time frame. We will take a look at new concepts like corporate funded implants, AR in contact lenses as well as more established technologies for workforce augmentation.