Agenda
Our Gartner experts, who are at the top of their fields, helped attendees address their most critical challenges. These key topics kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them.
Enterprises are challenged to rethink business models as they embrace disruptive practices, trends and technologies, forcing them into fundamental change. This track explores the balance between ensuring operational stability and embracing disruptive influences.
Organizations with a cloud strategy and roadmap are in a better position to achieve better outcomes from cloud computing than those without one. This track explores how to meet your organization’s stakeholder and business needs for cloud by creating and developing a strategy and roadmap of how to enable and exploit cloud and demonstrate value.
Many organizations are under pressure to deliver agile application and integration architectures and agile user experiences. This track explores using a product-focused mindset, infrastructure as code and aggressive automation to develop platforms that empower the anywhere business.
The anywhere business is increasingly distributed, fragmented and complex, creating a management and operational nightmare. This track focuses on how operations teams maintain, administer and support centralized, distributed, cloud operations practices and technologies.
The demands on leaders are constantly changing. Attracting the best staff and retaining your skilled workforce are vital in a hypercompetitive world. This track focuses on the changing face of I&O, people and culture issues, rapidly developing skill and competency requirements, and evolving role of the leader.
Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. I&O leaders must examine the impact of these trends and adjust strategies appropriately or risk losing competitive advantage to those who do. These are trends that I&O cannot afford to ignore as they deal with the uncertainty driven by the pandemic.
Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT
Karen Brown, Director Analyst, Gartner
This session covers innovative and disruptive technologies that will shape the future of networking and empower the anywhere business. We separate hype from reality while profiling emerging network technologies and cool vendors. Topics covered include NaaS, Multicloud Networking, NetDevOps, Zero Trust, and others. We describe the benefits and risks of the technology, make pragmatic recommendations, and provide specific predictions regarding adoption
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverage data points from economic indices is critical to effectively analyze the fairness of increases. IT Leaders and their teams should include these models in their negotiation strategy and playbook to optimize deals.
Monday, 21 November, 2022 / 02:30 PM - 03:15 PM GMT
Jerry Rozeman, Sr Director Analyst, Gartner
This Ask the Expert session will answer all of the questions about innovation in block, file and object storage as well as hyperconverged and integrated systems.
Monday, 21 November, 2022 / 04:15 PM - 04:45 PM GMT
Autumn Stanish, Principal Analyst, Gartner
As stakeholder pressures to reduce the environmental footprint of IT continue to grow, I&O leaders are increasingly challenged to contribute to the material objectives of the enterprise. This strategic roadmap for I&O sustainability will provide a framework for identifying where to start, what to measure and how to position the I&O organization for a sustainable future.
Monday, 21 November, 2022 / 04:15 PM - 05:00 PM GMT
Paul Furtado, VP Analyst, Gartner
Ransomware attacks have been morphing. Techniques used by the bad actors are changing. Attendees will be given the opportunity to ask their questions about ransomware and what they need to do to actively combat it.
Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT
Milind Govekar, Distinguished VP Analyst, Gartner
By 2027, cloud computing will be pervasive. Learn how the cloud will rapidly evolve through to 2027 and its impact on IT and business leaders. This provocative session will help you rethink and develop your cloud strategies to serve as a foundation for business disruption and innovation, beyond just technology innovation.
Tuesday, 22 November, 2022 / 10:30 AM - 12:00 PM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverages data points from economic indices and is critical to effectively analyzing the fairness of increases. This workshop will provide hands-on activities using vendor proposal scenarios to demonstrate how IT leaders and their teams should include cost modeling models in their negotiation strategy and playbook to combat inflation and optimize deals.
Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT
Nathan Hill, Distinguished VP Analyst, Gartner
UEM, DaaS, modern management, analytics, automation, immersive technologies! Making sense of the future of digital workplace infrastructure and operations can be difficult. As tools advance and the insights from analytics increases, how can I&O leaders translate information into action, action into automation, and still deliver compelling user experiences
Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT
Paul Furtado, VP Analyst, Gartner
Ransomware attacks have been morphing. techniques used by the bad actors are changing. During this presentation, we will provide insight into the new tactics being used by the bad actors not only to access your environment, but what they are doing with your data once exfiltrated. Finally, we will also provide current data on the financial impact of a ransomware attack.
Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT
Marco Meinardi, VP Analyst, Gartner
Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider the needs of IT without input from other parts of the organization. Likewise, they are often operating under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT
Miguel Angel Borrega, Sr Director Analyst, Gartner
Organizations need to address their sustainability goals. I&O Leaders can contribute achieving these sustainability goals through the adoption of cloud technology. The session will help I&O leaders identifying the main topics and questions to ask their cloud providers in order to achieve their environmental sustainability goals.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
Douglas Toombs, VP Analyst, Gartner
A huge number of organizations have cloud-first strategies including cost considerations but have not fully answered whether it will actually be any cheaper. Many exceed cloud cost expectations and struggle to implement cost management processes to monitor and control cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.
Monday, 21 November, 2022 / 02:30 PM - 03:15 PM GMT
Miguel Angel Borrega, Sr Director Analyst, Gartner
In this session you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Monday, 21 November, 2022 / 04:15 PM - 04:35 PM GMT
Miguel Angel Borrega, Sr Director Analyst, Gartner
Cloud computing continues to be one of the most hyped terms in the history of IT. Its hype transcends the IT industry and has entered popular culture, which has further increased hype and confusion around the term. In fact, cloud computing hype is literally “off the charts,” as Gartner’s Hype Cycle does not measure the amplitude of hype (meaning that a heavily hyped term such as cloud computing rises no higher on the Hype Cycle than anything else).
Monday, 21 November, 2022 / 04:15 PM - 04:45 PM GMT
Ross Winser, Sr Director Analyst, Gartner
Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.
Monday, 21 November, 2022 / 04:15 PM - 05:00 PM GMT
Douglas Toombs, VP Analyst, Gartner
Improving your organization's cloud maturity is a complex cross-function exercise that involves maturing I&O, application development, security and risk management, enterprise architecture, and sourcing and vendor management. Maturity also requires driving DevOps and the cloud economics discipline of FinOps, and evolving from a cloud center of excellence toward a full cloud operating model.
Monday, 21 November, 2022 / 04:15 PM - 05:15 PM GMT
Yoann Bianic, Director Analyst, Gartner
Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.
Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT
Dennis Smith, VP Analyst, Gartner
This session reviews the results of Gartner's most recent Cloud Infrastructure and Platform Services (CIPS) MQ and CC. Here Gartner evaluated the world's leading hyperscale providers. The vendor's public cloud, distributed cloud and edge capabilities are evaluated against a challenging set of use cases.
Tuesday, 22 November, 2022 / 02:00 PM - 02:20 PM GMT
Miguel Angel Borrega, Sr Director Analyst, Gartner
Cloud computing continues to be one of the most hyped terms in the history of IT. Its hype transcends the IT industry and has entered popular culture, which has further increased hype and confusion around the term. In fact, cloud computing hype is literally “off the charts,” as Gartner’s Hype Cycle does not measure the amplitude of hype (meaning that a heavily hyped term such as cloud computing rises no higher on the Hype Cycle than anything else).
Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT
Ross Winser, Sr Director Analyst, Gartner
Cloud platform operations is a flexible pattern for cloud engineering, operations, and enablement modeled after the successful delivery models of leading cloud managed service providers. Learn how to build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) capabilities.
Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT
Marco Meinardi, VP Analyst, Gartner
Cloud adoption often leads to overspending. To address that, organizations have to quickly implement emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you on how to evolve from a pure cost-centric approach to one that turns cloud computing into an investment to generate greater value for your organization.
Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT
Paul DeBeasi, Distinguished VP Analyst, Gartner
Digital transformation requires expansion of computing to the edge. Edge computing requirements, use cases and technology choices are highly diverse, and edge sprawl is a very real problem. Enterprises need to be proactive, and build a strategy that accelerates and powers successful deployments and future extensibility through discovery, consistent tools and processes, and evolving best practices.
Monday, 21 November, 2022 / 11:00 AM - 12:30 PM GMT
Chris Saunderson, Sr Director Analyst, Gartner
I&O leaders increasingly rely on automation to achieve greater speed, quality and efficiency but struggle to connect automation activities with business value creation. This workshop will provide I&O leaders with tools and techniques to measure the success of their automation initiatives and tell a clear value story to stakeholders and peers.
Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT
Daniel Betts, Sr Director Analyst, Gartner
I&O leaders are under huge pressure to improve agility, but little guidance exists about using agile practices to deliver infrastructure services. This story-based session fills that gap with actionable advice and guidance.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
Dennis Smith, VP Analyst, Gartner
Containers continue to be a popular topic throughout IT. This session will look at the current state of container adoption and also where it is headed in the future. Among the topics covered will be vendor solutions, associated technologies (e.g., Kubernetes, Service Mesh, etc.), use cases, deployment challenges, and how containers fit into the overall cloud-native area.
Monday, 21 November, 2022 / 04:15 PM - 04:45 PM GMT
Hassan Ennaciri, Sr Director Analyst, Gartner
Site reliability engineering (SRE) is a collection of practices used to design and operate scalable resilient systems, it is a tough practice to implement. This session will cover steps to start and evolve the practice including:
1. What is SRE, and how is it different from traditional ops?
2. How to start and evolve the practice?
3. SRE role?
4. SRE practice?
5. SRE operating model?
6. Skills?
Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT
Paul DeBeasi, Distinguished VP Analyst, Gartner
Modern business initiatives drive the need for data processing and analytics at the edge. This session offers step-by-step guidance on how to build an edge framework, progressing from business strategy to technology selection and architecture to deployment.
Tuesday, 22 November, 2022 / 10:30 AM - 11:15 AM GMT
Chris Saunderson, Sr Director Analyst, Gartner
IaC is one of the hottest topics that Gartner clients ask about, and this session brings together our Peer and Practitioner, IT Leaders, and Technical Professionals team to answer your most pressing questions about IaC — starting, scaling, success.
Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT
Karen Brown, Director Analyst, Gartner
This session covers network automation, and how to evolve from “ClickOps” to “NetDevOps". Today, most network activities are manually driven, which creates inefficiencies and create digital friction. This session includes specific recommendations for automating the network to empower the anywhere business. This session will cover improving the level of network automation to align with agile, DevOps and IaC practices. Topics covered include network automation tools, people and processes.
Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT
Chris Saunderson, Sr Director Analyst, Gartner
This session will focus on ways to accelerate your IaC adoption and realize value quickly. Gartner experts will provide approaches, best practices, success stories and tips to help your get further in your journey.
Tuesday, 22 November, 2022 / 02:00 PM - 02:45 PM GMT
Daniel Betts, Sr Director Analyst, Gartner
I&O leaders are under huge pressure to improve agility this roundtable session is aimed at discussing the challenges folk are facing and how they are addressing those concerns.
Tuesday, 22 November, 2022 / 02:00 PM - 02:45 PM GMT
Hassan Ennaciri, Sr Director Analyst, Gartner
Answer common questions about platform teams and why it is a great operating model to scale and support DevOps, what are key benefits of a platform team operating model. and what fundamental skills and mindsets are required to start and evolve.
Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT
Jerry Rozeman, Sr Director Analyst, Gartner
I&O leaders are implementing hybrid cloud infrastructure to support storage modernization initiatives to deliver agility, mobility and improved operational efficiency and resiliency. This presentation will discuss approaches, use cases, technologies, vendors and best practices to prepare your storage to be delivered anywhere: in the public cloud, at the edge or in the data center.
Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT
Dennis Smith, VP Analyst, Gartner
Enterprise reliance on mainframe technology to host critical applications is far exceeding and will outlast the critical resources supporting the technology. What are I&O Leaders to do to head off this looming crisis? This session will investigate this topic.
Monday, 21 November, 2022 / 11:00 AM - 11:45 AM GMT
Hassan Ennaciri, Sr Director Analyst, Gartner
The landscape of monitoring, observability and APM is changing rapidly. Metrics, logs, distributed traces, OpenTelemetry? Come to this ask the expert and get answers to all your questions in this fast evolving area.
Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT
Autumn Stanish, Principal Analyst, Gartner
Demand for guidance on how to improve the digital employee experience (DEX) has grown exponentially over the past two years. In this session we will provide the top 15 ways to improve DEX.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
Paul Furtado, VP Analyst, Gartner
Enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.
Monday, 21 November, 2022 / 02:30 PM - 03:30 PM GMT
Simone Cleminson, Sr Principal Analyst, Gartner
Microsoft licensing is complex and customers locked into Microsoft 365 are challenged to find leverage upon renewal. This interactive end-user clinic will assist Microsoft customers in understanding the top changes and trends in Microsoft licensing, so they can be better prepared to negotiate the best outcome within their Microsoft Enterprise Agreement.
Monday, 21 November, 2022 / 04:15 PM - 04:35 PM GMT
Jerry Rozeman, Sr Director Analyst, Gartner
In this session, we will review the Magic Quadrant for Enterprise Backup and Recovery Software Solutions. The market is quickly responding to customer requirements for simplification, protecting hybrid and multi-cloud workloads, mitigating the impacts of ransomware and reducing costs. Organizations will gain insight into which vendors are best positioned to meet their backup and recovery requirements.
Monday, 21 November, 2022 / 04:15 PM - 04:45 PM GMT
Chris Saunderson, Sr Director Analyst, Gartner
Application performance monitoring is used by many organizations for understanding the performance of their critical applications and services. In the wake of security issues such as Log4j and Solarwinds Supply Chain attacks, we are witnessing the use of APM tools for security and vulnerability analysis. This talk will discuss the ways that DevSecOps is impacting the domain of IT Operations.
Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT
Hassan Ennaciri, Sr Director Analyst, Gartner
Blameless postmortems can be an effective means to investigate an incident, learn and reduce both the odds and impact of recurrence. This session will cover the need for blameless postmortems and how to implement them including an example format.
Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT
Miguel Angel Borrega, Sr Director Analyst, Gartner
Market-leading cloud providers are quite reliable — but they are not perfect. Most I&O teams don't understand why and how public cloud services fail, and therefore they do not design properly for high availability and resilience, monitor for the right signals, or react appropriately during outages. We'll discuss how and why cloud failures occur, and what to do about such outages.
Tuesday, 22 November, 2022 / 02:00 PM - 02:20 PM GMT
Karen Brown, Director Analyst, Gartner
A review of the recently published 2022 Magic Quadrant analysis focusing on SD-WAN providers.
Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT
Mark Cleary, Sr Director Analyst, Gartner
Digital business demands resilient, adaptable infrastructure; however, uncontrolled technical debt prevents infrastructure and operations leaders from meeting this requirement. In this session, we will share our recommendations on how to implement an effective infrastructure life cycle management practice that will make it easier to assess and govern obsolescence and technical debt.
Monday, 21 November, 2022 / 09:30 AM - 10:15 AM GMT
Karen Brown, Director Analyst, Gartner
Douglas Toombs, VP Analyst, Gartner
Mark Cleary, Sr Director Analyst, Gartner
Infrastructure and operations face stresses from inside and out. Dramatic global shifts and talent shortages intensify the ever-present need to accelerate innovation. I&O leaders must rewrite their future and set their sights on a new horizon. Learn how to leverage intelligent automation, embrace platform engineering, deploy multicloud operations and intertwine I&O throughout your organizational fabric.
Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT
Miles Gibson, VP, Research, Gartner
I&O leaders often struggle to motivate and empower their employees to transition to new skills and roles to meet the demands of digital business transformation. This session will help IO leaders prioritize future-oriented skills and best practices to create a more adaptive I&O workforce.
Monday, 21 November, 2022 / 11:00 AM - 11:45 AM GMT
Ross Winser, Sr Director Analyst, Gartner
All leaders want to upskill their staff, but training and development is rarely straightforward. Join this session, moderated by a Gartner analyst, to share your experiences and learn from your peers on the critical topic of training and development.
Monday, 21 November, 2022 / 11:00 AM - 12:30 PM GMT
Paul Furtado, VP Analyst, Gartner
Ransomware unlike other security events puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. In this workshop, we will provide you with the tools and techniques needed to create a playbook specific to your organization.
Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT
Nathan Hill, Distinguished VP Analyst, Gartner
Infrastructure and Operations leaders have to be active contributors to their organization's success. They must help enable growth by helping to scale initiatives throughout their enterprise but face significant external and internal challenges. This presentation will focus on the key challenges and trends impacting I&O and what leadership actions will generate success in 2023 and beyond.
Monday, 21 November, 2022 / 12:45 PM - 01:45 PM GMT
Miles Gibson, VP, Research, Gartner
Senior Leadership Circle Lunch: Gartner opening keynote debrief with keynote presenters, audience Q&A.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
Leinar Ramos, Sr Director, Advisory, Gartner
Finding and retaining staff is a significant challenge for IT leaders. "The Great Resignation" has impacted IT harder than most other areas of an organization. Salary remains important, but employees are demanding more than money to ensure their loyalty. IT leaders can use these recommendations to create a holistic employment strategy that attracts candidates and retains employees.
Monday, 21 November, 2022 / 02:30 PM - 04:30 PM GMT
Miles Gibson, VP, Research, Gartner
The rise of cloud, DevOps and automation teams are clear signals that infrastructure leaders recognize the future of the function's value resting on having versatilist staff capable of working iteratively and continuously delivering value to the enterprise. In this Research Discussion, exclusively for senior Infrastructure leaders, we will use case studies from progressive I&O functions like TetraPak and others.
Monday, 21 November, 2022 / 04:15 PM - 04:45 PM GMT
Duncan Prosser, Sr Director Analyst, Gartner
The dynamic nature of business requires leaders to rethink how to organize their teams for the work of today and tomorrow. We discuss how these requirements affect existing team structures and which functions need to evolve. Several options of organization structures exist, and we discuss the benefits and limitations of each.
Tuesday, 22 November, 2022 / 09:00 AM - 09:45 AM GMT
Michelle Bazargan, Sr Director, Advisory, Gartner
When people from diverse backgrounds and perspectives come together, their unique thoughts pave a path for innovation, which drives business differentiation, talent engagement and retention. Diversity is a business innovation enabler versus a compliance necessity that successful organizations are leveraging as a competitive differentiator.
Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT
Autumn Stanish, Principal Analyst, Gartner
Managers can make or break your DEI strategy. They play a critical role in supporting workforce diversity, building inclusion on their teams, and contributing to a truly equitable organization. However, few managers truly excel at this important role. Join this session to learn what the best managers are doing differently to help translate your organization's DEI strategy into real outcomes.
Tuesday, 22 November, 2022 / 10:30 AM - 11:15 AM GMT
Michelle Bazargan, Sr Director, Advisory, Gartner
When people from diverse backgrounds and perspectives come together, their unique thoughts bring new ideas to solve organizational challenges. In a recent Gartner survey, the key theme behind the “great resignation” was that over 50% of employees desire to contribute to meaningful work that drives change. I&O leaders are invited to pose questions regarding diversity, equity and inclusivity, and how diversity of thought in particular leads to better talent retention and innovation.
Tuesday, 22 November, 2022 / 10:30 AM - 11:30 AM GMT
Yoann Bianic, Director Analyst, Gartner
This clinic will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations across all IT spend categories for cost optimization and risk mitigation.
Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT
Paul Furtado, VP Analyst, Gartner
I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.
Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT
Autumn Stanish, Principal Analyst, Gartner
Baby Boomers, Gen Xers, millennials and Gen Zers comprise your I&O function. Do you really understand their different behaviors and expectations? This is a must for I&O leadership, so that they can create a culture that leverages strengths and confronts weaknesses to uncover opportunities and overcome threats to our collaborative future. Change starts with people—let’s examine some proven methods to help the multigenerational workforce thrive.
Tuesday, 22 November, 2022 / 02:00 PM - 03:00 PM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. Session will talk about steps key steps including:
1. How to reduce labor costs while preserving the service
2. How to preserve the level of services while reducing the labor required
3. How to reduce service requirements but achieve the same outcomes
4. How to collaborate to optimize costs
Tuesday, 22 November, 2022 / 02:00 PM - 03:30 PM GMT
Miles Gibson, VP, Research, Gartner
The IT Infrastructure leader’s scarcest resource is not their budget or their staff, but their time. The ability to allocate and defend time for critical priorities is the mark of an effective IT infrastructure leader. Workshop attendees will apply the four components of the ‘I&O Time Prioritization Cycle’ in real-time to calendars, walking away with proven tactics to defend their scarcest resource — their time, for the work that matters most.
Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT
Duncan Prosser, Sr Director Analyst, Gartner
Common DEI interventions such as unconscious bias training and leader development programs have proven insufficient for tackling the systemic biases that create barriers to inclusion. What these interventions overlook is the fact that systemic biases are embedded deep in their organizational design. Join this session to learn how organization design can help or hinder your efforts of inclusivity.
Tuesday, 22 November, 2022 / 03:30 PM - 04:15 PM GMT
Chris Saunderson, Sr Director Analyst, Gartner
How does security engagement and I&O blend to create a new dynamic? How are I&O leaders partnering with security as more decentralized decision-making happens within an organization? Attend this session to learn about Gartner's vision on the future of the partnership between security and I&O.
Monday, 21 November, 2022 / 11:00 AM - 11:45 AM GMT
Hassan Ennaciri, Sr Director Analyst, Gartner
The landscape of monitoring, observability and APM is changing rapidly. Metrics, logs, distributed traces, OpenTelemetry? Come to this ask the expert and get answers to all your questions in this fast evolving area.
Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT
Daniel Betts, Sr Director Analyst, Gartner
I&O leaders are under huge pressure to improve agility, but little guidance exists about using agile practices to deliver infrastructure services. This story-based session fills that gap with actionable advice and guidance.
Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT
Hassan Ennaciri, Sr Director Analyst, Gartner
Blameless postmortems can be an effective means to investigate an incident, learn and reduce both the odds and impact of recurrence. This session will cover the need for blameless postmortems and how to implement them including an example format.
Tuesday, 22 November, 2022 / 10:30 AM - 11:15 AM GMT
Chris Saunderson, Sr Director Analyst, Gartner
IaC is one of the hottest topics that Gartner clients ask about, and this session brings together our Peer and Practitioner, IT Leaders, and Technical Professionals team to answer your most pressing questions about IaC — starting, scaling, success.
Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT
Karen Brown, Director Analyst, Gartner
This session covers network automation, and how to evolve from “ClickOps” to “NetDevOps". Today, most network activities are manually driven, which creates inefficiencies and create digital friction. This session includes specific recommendations for automating the network to empower the anywhere business. This session will cover improving the level of network automation to align with agile, DevOps and IaC practices. Topics covered include network automation tools, people and processes.
Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT
Ross Winser, Sr Director Analyst, Gartner
Cloud platform operations is a flexible pattern for cloud engineering, operations, and enablement modeled after the successful delivery models of leading cloud managed service providers. Learn how to build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) capabilities.
Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT
Chris Saunderson, Sr Director Analyst, Gartner
This session will focus on ways to accelerate your IaC adoption and realize value quickly. Gartner experts will provide approaches, best practices, success stories and tips to help your get further in your journey.
Tuesday, 22 November, 2022 / 02:00 PM - 02:45 PM GMT
Hassan Ennaciri, Sr Director Analyst, Gartner
Answer common questions about platform teams and why it is a great operating model to scale and support DevOps, what are key benefits of a platform team operating model. and what fundamental skills and mindsets are required to start and evolve.
Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT
Marco Meinardi, VP Analyst, Gartner
Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider the needs of IT without input from other parts of the organization. Likewise, they are often operating under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Monday, 21 November, 2022 / 02:30 PM - 03:15 PM GMT
Miguel Angel Borrega, Sr Director Analyst, Gartner
In this session you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Monday, 21 November, 2022 / 04:15 PM - 04:45 PM GMT
Ross Winser, Sr Director Analyst, Gartner
Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.
Monday, 21 November, 2022 / 04:15 PM - 05:00 PM GMT
Douglas Toombs, VP Analyst, Gartner
Improving your organization's cloud maturity is a complex cross-function exercise that involves maturing I&O, application development, security and risk management, enterprise architecture, and sourcing and vendor management. Maturity also requires driving DevOps and the cloud economics discipline of FinOps, and evolving from a cloud center of excellence toward a full cloud operating model.
Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT
Milind Govekar, Distinguished VP Analyst, Gartner
By 2027, cloud computing will be pervasive. Learn how the cloud will rapidly evolve through to 2027 and its impact on IT and business leaders. This provocative session will help you rethink and develop your cloud strategies to serve as a foundation for business disruption and innovation, beyond just technology innovation.
Monday, 21 November, 2022 / 11:00 AM - 12:30 PM GMT
Paul Furtado, VP Analyst, Gartner
Ransomware unlike other security events puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. In this workshop, we will provide you with the tools and techniques needed to create a playbook specific to your organization.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
Paul Furtado, VP Analyst, Gartner
Enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.
Monday, 21 November, 2022 / 04:15 PM - 04:45 PM GMT
Chris Saunderson, Sr Director Analyst, Gartner
Application performance monitoring is used by many organizations for understanding the performance of their critical applications and services. In the wake of security issues such as Log4j and Solarwinds Supply Chain attacks, we are witnessing the use of APM tools for security and vulnerability analysis. This talk will discuss the ways that DevSecOps is impacting the domain of IT Operations.
Monday, 21 November, 2022 / 04:15 PM - 05:00 PM GMT
Paul Furtado, VP Analyst, Gartner
Ransomware attacks have been morphing. Techniques used by the bad actors are changing. Attendees will be given the opportunity to ask their questions about ransomware and what they need to do to actively combat it.
Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT
Paul Furtado, VP Analyst, Gartner
Ransomware attacks have been morphing. techniques used by the bad actors are changing. During this presentation, we will provide insight into the new tactics being used by the bad actors not only to access your environment, but what they are doing with your data once exfiltrated. Finally, we will also provide current data on the financial impact of a ransomware attack.
Tuesday, 22 November, 2022 / 03:30 PM - 04:15 PM GMT
Chris Saunderson, Sr Director Analyst, Gartner
How does security engagement and I&O blend to create a new dynamic? How are I&O leaders partnering with security as more decentralized decision-making happens within an organization? Attend this session to learn about Gartner's vision on the future of the partnership between security and I&O.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
Douglas Toombs, VP Analyst, Gartner
A huge number of organizations have cloud-first strategies including cost considerations but have not fully answered whether it will actually be any cheaper. Many exceed cloud cost expectations and struggle to implement cost management processes to monitor and control cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverage data points from economic indices is critical to effectively analyze the fairness of increases. IT Leaders and their teams should include these models in their negotiation strategy and playbook to optimize deals.
Tuesday, 22 November, 2022 / 10:30 AM - 12:00 PM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverages data points from economic indices and is critical to effectively analyzing the fairness of increases. This workshop will provide hands-on activities using vendor proposal scenarios to demonstrate how IT leaders and their teams should include cost modeling models in their negotiation strategy and playbook to combat inflation and optimize deals.
Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT
Marco Meinardi, VP Analyst, Gartner
Cloud adoption often leads to overspending. To address that, organizations have to quickly implement emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you on how to evolve from a pure cost-centric approach to one that turns cloud computing into an investment to generate greater value for your organization.
Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. I&O leaders must examine the impact of these trends and adjust strategies appropriately or risk losing competitive advantage to those who do. These are trends that I&O cannot afford to ignore as they deal with the uncertainty driven by the pandemic.
Monday, 21 November, 2022 / 11:00 AM - 12:30 PM GMT
Paul Furtado, VP Analyst, Gartner
Ransomware unlike other security events puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. In this workshop, we will provide you with the tools and techniques needed to create a playbook specific to your organization.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
Paul Furtado, VP Analyst, Gartner
Enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
Leinar Ramos, Sr Director, Advisory, Gartner
Finding and retaining staff is a significant challenge for IT leaders. "The Great Resignation" has impacted IT harder than most other areas of an organization. Salary remains important, but employees are demanding more than money to ensure their loyalty. IT leaders can use these recommendations to create a holistic employment strategy that attracts candidates and retains employees.
Monday, 21 November, 2022 / 02:30 PM - 03:15 PM GMT
Miguel Angel Borrega, Sr Director Analyst, Gartner
In this session you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT
Paul Furtado, VP Analyst, Gartner
I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
Douglas Toombs, VP Analyst, Gartner
A huge number of organizations have cloud-first strategies including cost considerations but have not fully answered whether it will actually be any cheaper. Many exceed cloud cost expectations and struggle to implement cost management processes to monitor and control cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.
Monday, 21 November, 2022 / 04:15 PM - 04:45 PM GMT
Ross Winser, Sr Director Analyst, Gartner
Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.
Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT
Miguel Angel Borrega, Sr Director Analyst, Gartner
Market-leading cloud providers are quite reliable — but they are not perfect. Most I&O teams don't understand why and how public cloud services fail, and therefore they do not design properly for high availability and resilience, monitor for the right signals, or react appropriately during outages. We'll discuss how and why cloud failures occur, and what to do about such outages.
Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT
Ross Winser, Sr Director Analyst, Gartner
Cloud platform operations is a flexible pattern for cloud engineering, operations, and enablement modeled after the successful delivery models of leading cloud managed service providers. Learn how to build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) capabilities.
Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT
Marco Meinardi, VP Analyst, Gartner
Cloud adoption often leads to overspending. To address that, organizations have to quickly implement emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you on how to evolve from a pure cost-centric approach to one that turns cloud computing into an investment to generate greater value for your organization.
Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. I&O leaders must examine the impact of these trends and adjust strategies appropriately or risk losing competitive advantage to those who do. These are trends that I&O cannot afford to ignore as they deal with the uncertainty driven by the pandemic.
Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT
Miguel Angel Borrega, Sr Director Analyst, Gartner
Organizations need to address their sustainability goals. I&O Leaders can contribute achieving these sustainability goals through the adoption of cloud technology. The session will help I&O leaders identifying the main topics and questions to ask their cloud providers in order to achieve their environmental sustainability goals.
Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverage data points from economic indices is critical to effectively analyze the fairness of increases. IT Leaders and their teams should include these models in their negotiation strategy and playbook to optimize deals.
Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT
Dennis Smith, VP Analyst, Gartner
This session reviews the results of Gartner's most recent Cloud Infrastructure and Platform Services (CIPS) MQ and CC. Here Gartner evaluated the world's leading hyperscale providers. The vendor's public cloud, distributed cloud and edge capabilities are evaluated against a challenging set of use cases.
Tuesday, 22 November, 2022 / 10:30 AM - 12:00 PM GMT
David Groombridge, Distinguished VP Analyst, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverages data points from economic indices and is critical to effectively analyzing the fairness of increases. This workshop will provide hands-on activities using vendor proposal scenarios to demonstrate how IT leaders and their teams should include cost modeling models in their negotiation strategy and playbook to combat inflation and optimize deals.