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Agenda / Track

Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT

How Gartner's Top Strategic Technology Trends Impact I&O

David Groombridge, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. I&O leaders must examine the impact of these trends and adjust strategies appropriately or risk losing competitive advantage to those who do. These are trends that I&O cannot afford to ignore as they deal with the uncertainty driven by the pandemic.

Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT

Innovations Driving the Future of Networks

Karen Brown, Director Analyst, Gartner

This session covers innovative and disruptive technologies that will shape the future of networking and empower the anywhere business. We separate hype from reality while profiling emerging network technologies and cool vendors. Topics covered include NaaS, Multicloud Networking, NetDevOps, Zero Trust, and others. We describe the benefits and risks of the technology, make pragmatic recommendations, and provide specific predictions regarding adoption

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

How IT Leaders Should Strategize Vendor Negotiations to Combat Inflation

David Groombridge, Distinguished VP Analyst, Gartner

Inflationary times create added complexity when negotiating with vendors. Cost modeling leverage data points from economic indices is critical to effectively analyze the fairness of increases. IT Leaders and their teams should include these models in their negotiation strategy and playbook to optimize deals.

Monday, 21 November, 2022 / 02:30 PM - 03:15 PM GMT

Ask the Expert: Everything You Want to Know About Innovation in Storage, Hyperconverged and Integrated Systems

Jerry Rozeman, Sr Director Analyst, Gartner

This Ask the Expert session will answer all of the questions about innovation in block, file and object storage as well as hyperconverged and integrated systems.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 04:30 PM - 05:00 PM GMT

Strategic Roadmap for Sustainability in I&O

Autumn Stanish, Principal Analyst, Gartner

As stakeholder pressures to reduce the environmental footprint of IT continue to grow, I&O leaders are increasingly challenged to contribute to the material objectives of the enterprise. This strategic roadmap for I&O sustainability will provide a framework for identifying where to start, what to measure and how to position the I&O organization for a sustainable future.

Monday, 21 November, 2022 / 04:30 PM - 05:15 PM GMT

Ask the Expert: Ransomware Is Changing — Are You Ready?

Paul Furtado, VP Analyst, Gartner

Ransomware attacks have been morphing. Techniques used by the bad actors are changing. Attendees will be given the opportunity to ask their questions about ransomware and what they need to do to actively combat it.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT

The Future of Cloud: Prepare for 2027

Milind Govekar, Distinguished VP Analyst, Gartner

By 2027, cloud computing will be pervasive. Learn how the cloud will rapidly evolve through to 2027 and its impact on IT and business leaders. This provocative session will help you rethink and develop your cloud strategies to serve as a foundation for business disruption and innovation, beyond just technology innovation.

Tuesday, 22 November, 2022 / 10:30 AM - 12:00 PM GMT

Workshop: How to Combat Inflation During Vendor Negotiations

David Groombridge, Distinguished VP Analyst, Gartner

Inflationary times create added complexity when negotiating with vendors. Cost modeling leverages data points from economic indices and is critical to effectively analyzing the fairness of increases. This workshop will provide hands-on activities using vendor proposal scenarios to demonstrate how IT leaders and their teams should include cost modeling models in their negotiation strategy and playbook to combat inflation and optimize deals.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT

The Future for Digital Workplace Infrastructure and Operations

Nathan Hill, Distinguished VP Analyst, Gartner

UEM, DaaS, modern management, analytics, automation, immersive technologies! Making sense of the future of digital workplace infrastructure and operations can be difficult. As tools advance and the insights from analytics increases, how can I&O leaders translate information into action, action into automation, and still deliver compelling user experiences

Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT

Ransomware Is Changing — Are You Ready?

Paul Furtado, VP Analyst, Gartner

Ransomware attacks have been morphing. techniques used by the bad actors are changing. During this presentation, we will provide insight into the new tactics being used by the bad actors not only to access your environment, but what they are doing with your data once exfiltrated. Finally, we will also provide current data on the financial impact of a ransomware attack.

Monday, 21 November, 2022 / 10:30 AM - 10:50 AM GMT

Theater: Cloud Computing — Literally Off the Hype Cycle Charts?

Miguel Angel Borrega, Sr Director Analyst, Gartner

Cloud computing continues to be one of the most hyped terms in the history of IT. Its hype transcends the IT industry and has entered popular culture, which has further increased hype and confusion around the term. In fact, cloud computing hype is literally “off the charts,” as Gartner’s Hype Cycle does not measure the amplitude of hype (meaning that a heavily hyped term such as cloud computing rises no higher on the Hype Cycle than anything else).

Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT

Avoiding the Top Mistakes in Your Cloud Strategy

Marco Meinardi, VP Analyst, Gartner

Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider the needs of IT without input from other parts of the organization. Likewise, they are often operating under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT

How Cloud Providers Can Help Organizations to Achieve Their Environmental Sustainability Goals

Miguel Angel Borrega, Sr Director Analyst, Gartner

Organizations need to address their sustainability goals. I&O Leaders can contribute achieving these sustainability goals through the adoption of cloud technology. The session will help I&O leaders identifying the main topics and questions to ask their cloud providers in order to achieve their environmental sustainability goals.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

Technical Insights: Is Public Cloud Cheaper Than My Data Center?

Douglas Toombs, VP Analyst, Gartner

A huge number of organizations have cloud-first strategies including cost considerations but have not fully answered whether it will actually be any cheaper. Many exceed cloud cost expectations and struggle to implement cost management processes to monitor and control cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.

Monday, 21 November, 2022 / 02:30 PM - 03:15 PM GMT

Ask the Expert: Avoiding the Top Mistakes in Your Cloud Strategy

Miguel Angel Borrega, Sr Director Analyst, Gartner

In this session you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 04:30 PM - 05:00 PM GMT

Technical Insights: How to Implement a Cloud Center of Excellence That Empowers, Enables and Educates

Ross Winser, Sr Director Analyst, Gartner

Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.

Monday, 21 November, 2022 / 04:30 PM - 05:30 PM GMT

Contract Negotiation Clinic: Amazon Web Services, Google Cloud Platform and Microsoft Azure

Yoann Bianic, Director Analyst, Gartner

Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 10:00 AM - 10:20 AM GMT

Cloud Computing — Literally Off the Hype Cycle Charts? (Repeat)

Miguel Angel Borrega, Sr Director Analyst, Gartner

Cloud computing continues to be one of the most hyped terms in the history of IT. Its hype transcends the IT industry and has entered popular culture, which has further increased hype and confusion around the term. In fact, cloud computing hype is literally “off the charts,” as Gartner’s Hype Cycle does not measure the amplitude of hype (meaning that a heavily hyped term such as cloud computing rises no higher on the Hype Cycle than anything else).

Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT

CIPS Magic Quadrant and Critical Capabilities Review

Dennis Smith, VP Analyst, Gartner

This session reviews the results of Gartner's most recent Cloud Infrastructure and Platform Services (CIPS) MQ and CC. Here Gartner evaluated the world's leading hyperscale providers. The vendor's public cloud, distributed cloud and edge capabilities are evaluated against a challenging set of use cases.

Tuesday, 22 November, 2022 / 10:30 AM - 11:15 AM GMT

Ask the Expert: How Do I Mature My Cloud Adoption?

Douglas Toombs, VP Analyst, Gartner

Improving your organization's cloud maturity is a complex cross-function exercise that involves maturing I&O, application development, security and risk management, enterprise architecture, and sourcing and vendor management. Maturity also requires driving DevOps and the cloud economics discipline of FinOps, and evolving from a cloud center of excellence toward a full cloud operating model.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT

Technical Insights: Cloud Platform Operations: How to Deliver Services Like a Cloud MSP

Ross Winser, Sr Director Analyst, Gartner

Cloud platform operations is a flexible pattern for cloud engineering, operations, and enablement modeled after the successful delivery models of leading cloud managed service providers. Learn how to build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) capabilities.

Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT

Technical Insights: From Cutting Costs to Measuring the Value of Cloud Deployments

Marco Meinardi, VP Analyst, Gartner

Cloud adoption often leads to overspending. To address that, organizations have to quickly implement emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you on how to evolve from a pure cost-centric approach to one that turns cloud computing into an investment to generate greater value for your organization.

Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT

Building an Edge Computing Strategy

Paul DeBeasi, Distinguished VP Analyst, Gartner

Digital transformation requires expansion of computing to the edge. Edge computing requirements, use cases and technology choices are highly diverse, and edge sprawl is a very real problem. Enterprises need to be proactive, and build a strategy that accelerates and powers successful deployments and future extensibility through discovery, consistent tools and processes, and evolving best practices.

Monday, 21 November, 2022 / 11:00 AM - 12:30 PM GMT

Workshop: Measuring the Success of I&O Automation Initiatives

Chris Saunderson, Sr Director Analyst, Gartner

I&O leaders increasingly rely on automation to achieve greater speed, quality and efficiency but struggle to connect automation activities with business value creation. This workshop will provide I&O leaders with tools and techniques to measure the success of their automation initiatives and tell a clear value story to stakeholders and peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT

State of Containers: 2022 to 2025

Dennis Smith, VP Analyst, Gartner

Containers continue to be a popular topic throughout IT. This session will look at the current state of container adoption and also where it is headed in the future. Among the topics covered will be vendor solutions, associated technologies (e.g., Kubernetes, Service Mesh, etc.), use cases, deployment challenges, and how containers fit into the overall cloud-native area.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

A Story of Improved Agility in Infrastructure and Operations

Daniel Betts, Sr Director Analyst, Gartner

I&O leaders are under huge pressure to improve agility, but little guidance exists about using agile practices to deliver infrastructure services. This story-based session fills that gap with actionable advice and guidance.

Monday, 21 November, 2022 / 04:30 PM - 05:00 PM GMT

Jump Start Your SRE Journey

Hassan Ennaciri, Sr Director Analyst, Gartner

Site reliability engineering (SRE) is a collection of practices used to design and operate scalable resilient systems, it is a tough practice to implement. This session will cover steps to start and evolve the practice including:
1. What is SRE, and how is it different from traditional ops?
2. How to start and evolve the practice?
3. SRE role?
4. SRE practice?
5. SRE operating model?
6. Skills?

Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT

Technical Insights: How to Build an Edge Technology Framework

Paul DeBeasi, Distinguished VP Analyst, Gartner

Modern business initiatives drive the need for data processing and analytics at the edge. This session offers step-by-step guidance on how to build an edge framework, progressing from business strategy to technology selection and architecture to deployment.

Tuesday, 22 November, 2022 / 10:30 AM - 11:15 AM GMT

Ask the Expert: Scaling Infrastructure-as-Code Starts With the Right Foundations

Chris Saunderson, Sr Director Analyst, Gartner

IaC is one of the hottest topics that Gartner clients ask about, and this session brings together our Peer and Practitioner, IT Leaders, and Technical Professionals team to answer your most pressing questions about IaC — starting, scaling, success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT

Network Automation: From Fragile to Agile

Karen Brown, Director Analyst, Gartner

This session covers network automation, and how to evolve from “ClickOps” to “NetDevOps". Today, most network activities are manually driven, which creates inefficiencies and create digital friction. This session includes specific recommendations for automating the network to empower the anywhere business. This session will cover improving the level of network automation to align with agile, DevOps and IaC practices. Topics covered include network automation tools, people and processes.

Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT

Kick Your Infrastructure-as-Code Journey Into High Gear

Chris Saunderson, Sr Director Analyst, Gartner

This session will focus on ways to accelerate your IaC adoption and realize value quickly. Gartner experts will provide approaches, best practices, success stories and tips to help your get further in your journey.

Tuesday, 22 November, 2022 / 02:00 PM - 02:45 PM GMT

Roundtable: Discussion on Agile Practices in Infrastructure and Operations

Daniel Betts, Sr Director Analyst, Gartner

I&O leaders are under huge pressure to improve agility this roundtable session is aimed at discussing the challenges folk are facing and how they are addressing those concerns.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 02:00 PM - 02:45 PM GMT

Ask the Expert: How to Build and Evolve Infrastructure Platforms Team?

Hassan Ennaciri, Sr Director Analyst, Gartner

Answer common questions about platform teams and why it is a great operating model to scale and support DevOps, what are key benefits of a platform team operating model. and what fundamental skills and mindsets are required to start and evolve.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT

I&O Leaders Guide for Hybrid Cloud Storage: How to Leverage Public Cloud to Modernize Your Storage and Data Services

Jerry Rozeman, Sr Director Analyst, Gartner

I&O leaders are implementing hybrid cloud infrastructure to support storage modernization initiatives to deliver agility, mobility and improved operational efficiency and resiliency. This presentation will discuss approaches, use cases, technologies, vendors and best practices to prepare your storage to be delivered anywhere: in the public cloud, at the edge or in the data center.

Monday, 21 November, 2022 / 10:30 AM - 10:50 AM GMT

Theater: Magic Quadrant for Enterprise Backup and Recovery Software Solutions

Jerry Rozeman, Sr Director Analyst, Gartner

In this session, we will review the Magic Quadrant for Enterprise Backup and Recovery Software Solutions. The market is quickly responding to customer requirements for simplification, protecting hybrid and multi-cloud workloads, mitigating the impacts of ransomware and reducing costs. Organizations will gain insight into which vendors are best positioned to meet their backup and recovery requirements.

Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT

Mainframe Modernization Is Not an Oxymoron

Dennis Smith, VP Analyst, Gartner

Enterprise reliance on mainframe technology to host critical applications is far exceeding and will outlast the critical resources supporting the technology. What are I&O Leaders to do to head off this looming crisis? This session will investigate this topic.

Monday, 21 November, 2022 / 11:00 AM - 11:45 AM GMT

Ask the Expert: Observability, Monitoring and Application Performance Monitoring

Hassan Ennaciri, Sr Director Analyst, Gartner

The landscape of monitoring, observability and APM is changing rapidly. Metrics, logs, distributed traces, OpenTelemetry? Come to this ask the expert and get answers to all your questions in this fast evolving area.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT

Top 15 Ways to Improve the Digital Employee Experience

Autumn Stanish, Principal Analyst, Gartner

Demand for guidance on how to improve the digital employee experience (DEX) has grown exponentially over the past two years. In this session we will provide the top 15 ways to improve DEX.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

Guide to Security in a Hybrid Environment

Paul Furtado, VP Analyst, Gartner

Enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.

Monday, 21 November, 2022 / 02:30 PM - 03:30 PM GMT

Contract Negotiation Clinic: Microsoft

Simone Cleminson, Sr Principal Analyst, Gartner

Microsoft licensing is complex and customers locked into Microsoft 365 are challenged to find leverage upon renewal. This interactive end-user clinic will assist Microsoft customers in understanding the top changes and trends in Microsoft licensing, so they can be better prepared to negotiate the best outcome within their Microsoft Enterprise Agreement.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 04:30 PM - 05:00 PM GMT

How DevSecOps and Security Is Changing the World of Application Performance Monitoring

Chris Saunderson, Sr Director Analyst, Gartner

Application performance monitoring is used by many organizations for understanding the performance of their critical applications and services. In the wake of security issues such as Log4j and Solarwinds Supply Chain attacks, we are witnessing the use of APM tools for security and vulnerability analysis. This talk will discuss the ways that DevSecOps is impacting the domain of IT Operations.

Tuesday, 22 November, 2022 / 10:00 AM - 10:20 AM GMT

Theater: Magic Quadrant for SD-WAN Review

A review of the recently published 2022 Magic Quadrant analysis focusing on SD-WAN providers.

Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT

An Introduction to Blameless Postmortems

Hassan Ennaciri, Sr Director Analyst, Gartner

Blameless postmortems can be an effective means to investigate an incident, learn and reduce both the odds and impact of recurrence. This session will cover the need for blameless postmortems and how to implement them including an example format.

Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT

Technical Insights: How to Handle Cloud Service Outages

Miguel Angel Borrega, Sr Director Analyst, Gartner

Market-leading cloud providers are quite reliable — but they are not perfect. Most I&O teams don't understand why and how public cloud services fail, and therefore they do not design properly for high availability and resilience, monitor for the right signals, or react appropriately during outages. We'll discuss how and why cloud failures occur, and what to do about such outages.

Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT

Reduce Technical Debt and Obsolescence by Strengthening Infrastructure Life Cycle Management

Mark Cleary, Sr Director Analyst, Gartner

Digital business demands resilient, adaptable infrastructure; however, uncontrolled technical debt prevents infrastructure and operations leaders from meeting this requirement. In this session, we will share our recommendations on how to implement an effective infrastructure life cycle management practice that will make it easier to assess and govern obsolescence and technical debt.

Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT

Warning Signs That Your Organization Design Is Hindering Inclusivity

Duncan Prosser, Sr Director Analyst, Gartner

Common DEI interventions such as unconscious bias training and leader development programs have proven insufficient for tackling the systemic biases that create barriers to inclusion. What these interventions overlook is the fact that systemic biases are embedded deep in their organizational design. Join this session to learn how organization design can help or hinder your efforts of inclusivity.

Monday, 21 November, 2022 / 11:00 AM - 11:45 AM GMT

Senior Leadership Circle Exclusive: Roundtable: Your Most Critical Issue: Training and Developing the I&O Workforce

Ross Winser, Sr Director Analyst, Gartner

All leaders want to upskill their staff, but training and development is rarely straightforward. Join this session, moderated by a Gartner analyst, to share your experiences and learn from your peers on the critical topic of training and development.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 11:00 AM - 12:30 PM GMT

Workshop: Developing a Ransomware Playbook for Incident Response

Paul Furtado, VP Analyst, Gartner

Ransomware unlike other security events puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. In this workshop, we will provide you with the tools and techniques needed to create a playbook specific to your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT

Leadership Vision for 2023: Infrastructure and Operations

Nathan Hill, Distinguished VP Analyst, Gartner

Infrastructure and Operations leaders have to be active contributors to their organization's digital success. They must deliver growth by helping to scale digital initiatives throughout their enterprise and enable platform-led agility to support the distributed enterprise. This presentation will help in your I&O planning for 2023 and beyond.

Monday, 21 November, 2022 / 01:00 PM - 02:00 PM GMT

Senior Leadership Circle Lunch: Gartner Opening Keynote Debrief With Keynote presenters, Audience Q&A

Miles Gibson, VP, Research, Gartner

Senior Leadership Circle Lunch: Gartner opening keynote debrief with keynote presenters, audience Q&A.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

Mission (Nearly) Impossible: Attracting and Retaining IT Talent

Leinar Ramos, Sr Director, Advisory, Gartner

Finding and retaining staff is a significant challenge for IT leaders. "The Great Resignation" has impacted IT harder than most other areas of an organization. Salary remains important, but employees are demanding more than money to ensure their loyalty. IT leaders can use these recommendations to create a holistic employment strategy that attracts candidates and retains employees.

Monday, 21 November, 2022 / 02:30 PM - 04:30 PM GMT

Senior Leadership Circle Exclusive: Research Discussion: The New Drivers of Infrastructure Agility: Transforming How I&O Delivers Work and Develops Talent

Miles Gibson, VP, Research, Gartner

The rise of cloud, DevOps and automation teams are clear signals that infrastructure leaders recognize the future of the function's value resting on having versatilist staff capable of working iteratively and continuously delivering value to the enterprise. In this Research Discussion, exclusively for senior Infrastructure leaders, we will use case studies from progressive I&O functions like TetraPak and others.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 04:30 PM - 05:00 PM GMT

Organization Structures for I&O: Which Approach Is Best for Today's Requirements

Duncan Prosser, Sr Director Analyst, Gartner

The dynamic nature of business requires leaders to rethink how to organize their teams for the work of today and tomorrow. We discuss how these requirements affect existing team structures and which functions need to evolve. Several options of organization structures exist, and we discuss the benefits and limitations of each.

Monday, 21 November, 2022 / 04:30 PM - 05:15 PM GMT

Senior Leadership Circle Exclusive: Ask the Expert: Diversity of Thought as a Critical Enabler of Talent Retention and Innovation

Michelle Bazargan, Sr Director, Advisory, Gartner

When people from diverse backgrounds and perspectives come together, their unique thoughts bring new ideas to solve organizational challenges. In a recent Gartner survey, the key theme behind the “great resignation” was that over 50% of employees desire to contribute to meaningful work that drives change. I&O leaders are invited to pose questions regarding diversity, equity and inclusivity, and how diversity of thought in particular leads to better talent retention and innovation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 09:00 AM - 09:30 AM GMT

Keynote: Unhiding Diversity and Inclusion Beyond the Checkboxes that Drives Innovation and Talent Retention

Michelle Bazargan, Sr Director, Advisory, Gartner

When people from diverse backgrounds and perspectives come together, their unique thoughts pave a path for innovation, which drives business differentiation, talent engagement and retention. Diversity is a business innovation enabler versus a compliance necessity that successful organizations are leveraging as a competitive differentiator.

Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT

The Role of the Manager in Building a Diverse, Equitable and Inclusive Organization

Autumn Stanish, Principal Analyst, Gartner

Managers can make or break your DEI strategy. They play a critical role in supporting workforce diversity, building inclusion on their teams, and contributing to a truly equitable organization. However, few managers truly excel at this important role. Join this session to learn what the best managers are doing differently to help translate your organization's DEI strategy into real outcomes.

Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT

The 6 Building Blocks of Infrastructure and Operations Maturity in Midsize Enterprises

Paul Furtado, VP Analyst, Gartner

I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.

Tuesday, 22 November, 2022 / 12:15 PM - 01:15 PM GMT

Senior Leadership Circle Lunch: DEI Keynote Highlights — Michelle Bazargan, Senior Director Analyst

Miles Gibson, VP, Research, Gartner

Senior Leadership Circle Lunch: DEI keynote highlights — Michelle Bazargan, senior director analyst.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT

How to Foster a Thriving I&O Multigenerational Workforce

Autumn Stanish, Principal Analyst, Gartner

Baby Boomers, Gen Xers, millennials and Gen Zers comprise your I&O function. Do you really understand their different behaviors and expectations? This is a must for I&O leadership, so that they can create a culture that leverages strengths and confronts weaknesses to uncover opportunities and overcome threats to our collaborative future. Change starts with people—let’s examine some proven methods to help the multigenerational workforce thrive.

Tuesday, 22 November, 2022 / 02:00 PM - 03:00 PM GMT

Contract Negotiation Clinic: Four Steps to Negotiate and Optimize Outsourced Infrastructure Services Costs

David Groombridge, Distinguished VP Analyst, Gartner

Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. Session will talk about steps key steps including:
1. How to reduce labor costs while preserving the service
2. How to preserve the level of services while reducing the labor required
3. How to reduce service requirements but achieve the same outcomes
4. How to collaborate to optimize costs

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 02:00 PM - 03:00 PM GMT

Clinic: Gartner's Top 10 Tips, Tactics and Tricks to Enhance Your Technology Negotiation Playbook

Yoann Bianic, Director Analyst, Gartner

This clinic will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations across all IT spend categories for cost optimization and risk mitigation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 02:00 PM - 03:30 PM GMT

Senior Leadership Circle Exclusive: Workshop: Making the Most of Your Scarcest Resource — Your Time

Miles Gibson, VP, Research, Gartner

The IT Infrastructure leader’s scarcest resource is not their budget or their staff, but their time. The ability to allocate and defend time for critical priorities is the mark of an effective IT infrastructure leader. Workshop attendees will apply the four components of the ‘I&O Time Prioritization Cycle’ in real-time to calendars, walking away with proven tactics to defend their scarcest resource — their time, for the work that matters most.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT

Developing the Infrastructure Workforce of the Future

Miles Gibson, VP, Research, Gartner

I&O leaders often struggle to motivate and empower their employees to transition to new skills and roles to meet the demands of digital business transformation. This session will help IO leaders prioritize future-oriented skills and best practices to create a more adaptive I&O workforce.

Tuesday, 22 November, 2022 / 03:30 PM - 04:15 PM GMT

Senior Leadership Circle Exclusive: Ask the Expert: Exploring the Dynamics of Security and I&O

Chris Saunderson, Sr Director Analyst, Gartner

How does security engagement and I&O blend to create a new dynamic? How are I&O leaders partnering with security as more decentralized decision-making happens within an organization? Attend this session to learn about Gartner's vision on the future of the partnership between security and I&O.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 11:00 AM - 11:45 AM GMT

Ask the Expert: Observability, Monitoring and Application Performance Monitoring

Hassan Ennaciri, Sr Director Analyst, Gartner

The landscape of monitoring, observability and APM is changing rapidly. Metrics, logs, distributed traces, OpenTelemetry? Come to this ask the expert and get answers to all your questions in this fast evolving area.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

A Story of Improved Agility in Infrastructure and Operations

Daniel Betts, Sr Director Analyst, Gartner

I&O leaders are under huge pressure to improve agility, but little guidance exists about using agile practices to deliver infrastructure services. This story-based session fills that gap with actionable advice and guidance.

Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT

An Introduction to Blameless Postmortems

Hassan Ennaciri, Sr Director Analyst, Gartner

Blameless postmortems can be an effective means to investigate an incident, learn and reduce both the odds and impact of recurrence. This session will cover the need for blameless postmortems and how to implement them including an example format.

Tuesday, 22 November, 2022 / 10:30 AM - 11:15 AM GMT

Ask the Expert: Scaling Infrastructure-as-Code Starts With the Right Foundations

Chris Saunderson, Sr Director Analyst, Gartner

IaC is one of the hottest topics that Gartner clients ask about, and this session brings together our Peer and Practitioner, IT Leaders, and Technical Professionals team to answer your most pressing questions about IaC — starting, scaling, success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT

Network Automation: From Fragile to Agile

Karen Brown, Director Analyst, Gartner

This session covers network automation, and how to evolve from “ClickOps” to “NetDevOps". Today, most network activities are manually driven, which creates inefficiencies and create digital friction. This session includes specific recommendations for automating the network to empower the anywhere business. This session will cover improving the level of network automation to align with agile, DevOps and IaC practices. Topics covered include network automation tools, people and processes.

Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT

Technical Insights: Cloud Platform Operations: How to Deliver Services Like a Cloud MSP

Ross Winser, Sr Director Analyst, Gartner

Cloud platform operations is a flexible pattern for cloud engineering, operations, and enablement modeled after the successful delivery models of leading cloud managed service providers. Learn how to build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) capabilities.

Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT

Kick Your Infrastructure-as-Code Journey Into High Gear

Chris Saunderson, Sr Director Analyst, Gartner

This session will focus on ways to accelerate your IaC adoption and realize value quickly. Gartner experts will provide approaches, best practices, success stories and tips to help your get further in your journey.

Tuesday, 22 November, 2022 / 02:00 PM - 02:45 PM GMT

Ask the Expert: How to Build and Evolve Infrastructure Platforms Team?

Hassan Ennaciri, Sr Director Analyst, Gartner

Answer common questions about platform teams and why it is a great operating model to scale and support DevOps, what are key benefits of a platform team operating model. and what fundamental skills and mindsets are required to start and evolve.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT

Avoiding the Top Mistakes in Your Cloud Strategy

Marco Meinardi, VP Analyst, Gartner

Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider the needs of IT without input from other parts of the organization. Likewise, they are often operating under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Monday, 21 November, 2022 / 02:30 PM - 03:15 PM GMT

Ask the Expert: Avoiding the Top Mistakes in Your Cloud Strategy

Miguel Angel Borrega, Sr Director Analyst, Gartner

In this session you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 04:30 PM - 05:00 PM GMT

Technical Insights: How to Implement a Cloud Center of Excellence That Empowers, Enables and Educates

Ross Winser, Sr Director Analyst, Gartner

Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.

Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT

The Future of Cloud: Prepare for 2027

Milind Govekar, Distinguished VP Analyst, Gartner

By 2027, cloud computing will be pervasive. Learn how the cloud will rapidly evolve through to 2027 and its impact on IT and business leaders. This provocative session will help you rethink and develop your cloud strategies to serve as a foundation for business disruption and innovation, beyond just technology innovation.

Tuesday, 22 November, 2022 / 10:30 AM - 11:15 AM GMT

Ask the Expert: How Do I Mature My Cloud Adoption?

Douglas Toombs, VP Analyst, Gartner

Improving your organization's cloud maturity is a complex cross-function exercise that involves maturing I&O, application development, security and risk management, enterprise architecture, and sourcing and vendor management. Maturity also requires driving DevOps and the cloud economics discipline of FinOps, and evolving from a cloud center of excellence toward a full cloud operating model.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 11:00 AM - 12:30 PM GMT

Workshop: Developing a Ransomware Playbook for Incident Response

Paul Furtado, VP Analyst, Gartner

Ransomware unlike other security events puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. In this workshop, we will provide you with the tools and techniques needed to create a playbook specific to your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

Guide to Security in a Hybrid Environment

Paul Furtado, VP Analyst, Gartner

Enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.

Monday, 21 November, 2022 / 04:30 PM - 05:00 PM GMT

How DevSecOps and Security Is Changing the World of Application Performance Monitoring

Chris Saunderson, Sr Director Analyst, Gartner

Application performance monitoring is used by many organizations for understanding the performance of their critical applications and services. In the wake of security issues such as Log4j and Solarwinds Supply Chain attacks, we are witnessing the use of APM tools for security and vulnerability analysis. This talk will discuss the ways that DevSecOps is impacting the domain of IT Operations.

Monday, 21 November, 2022 / 04:30 PM - 05:15 PM GMT

Ask the Expert: Ransomware Is Changing — Are You Ready?

Paul Furtado, VP Analyst, Gartner

Ransomware attacks have been morphing. Techniques used by the bad actors are changing. Attendees will be given the opportunity to ask their questions about ransomware and what they need to do to actively combat it.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT

Ransomware Is Changing — Are You Ready?

Paul Furtado, VP Analyst, Gartner

Ransomware attacks have been morphing. techniques used by the bad actors are changing. During this presentation, we will provide insight into the new tactics being used by the bad actors not only to access your environment, but what they are doing with your data once exfiltrated. Finally, we will also provide current data on the financial impact of a ransomware attack.

Tuesday, 22 November, 2022 / 03:30 PM - 04:15 PM GMT

Senior Leadership Circle Exclusive: Ask the Expert: Exploring the Dynamics of Security and I&O

Chris Saunderson, Sr Director Analyst, Gartner

How does security engagement and I&O blend to create a new dynamic? How are I&O leaders partnering with security as more decentralized decision-making happens within an organization? Attend this session to learn about Gartner's vision on the future of the partnership between security and I&O.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

Technical Insights: Is Public Cloud Cheaper Than My Data Center?

Douglas Toombs, VP Analyst, Gartner

A huge number of organizations have cloud-first strategies including cost considerations but have not fully answered whether it will actually be any cheaper. Many exceed cloud cost expectations and struggle to implement cost management processes to monitor and control cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

How IT Leaders Should Strategize Vendor Negotiations to Combat Inflation

David Groombridge, Distinguished VP Analyst, Gartner

Inflationary times create added complexity when negotiating with vendors. Cost modeling leverage data points from economic indices is critical to effectively analyze the fairness of increases. IT Leaders and their teams should include these models in their negotiation strategy and playbook to optimize deals.

Tuesday, 22 November, 2022 / 10:30 AM - 12:00 PM GMT

Workshop: How to Combat Inflation During Vendor Negotiations

David Groombridge, Distinguished VP Analyst, Gartner

Inflationary times create added complexity when negotiating with vendors. Cost modeling leverages data points from economic indices and is critical to effectively analyzing the fairness of increases. This workshop will provide hands-on activities using vendor proposal scenarios to demonstrate how IT leaders and their teams should include cost modeling models in their negotiation strategy and playbook to combat inflation and optimize deals.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT

Technical Insights: From Cutting Costs to Measuring the Value of Cloud Deployments

Marco Meinardi, VP Analyst, Gartner

Cloud adoption often leads to overspending. To address that, organizations have to quickly implement emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you on how to evolve from a pure cost-centric approach to one that turns cloud computing into an investment to generate greater value for your organization.

Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT

How Gartner's Top Strategic Technology Trends Impact I&O

David Groombridge, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. I&O leaders must examine the impact of these trends and adjust strategies appropriately or risk losing competitive advantage to those who do. These are trends that I&O cannot afford to ignore as they deal with the uncertainty driven by the pandemic.

Monday, 21 November, 2022 / 11:00 AM - 12:30 PM GMT

Workshop: Developing a Ransomware Playbook for Incident Response

Paul Furtado, VP Analyst, Gartner

Ransomware unlike other security events puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. In this workshop, we will provide you with the tools and techniques needed to create a playbook specific to your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

Guide to Security in a Hybrid Environment

Paul Furtado, VP Analyst, Gartner

Enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

Mission (Nearly) Impossible: Attracting and Retaining IT Talent

Leinar Ramos, Sr Director, Advisory, Gartner

Finding and retaining staff is a significant challenge for IT leaders. "The Great Resignation" has impacted IT harder than most other areas of an organization. Salary remains important, but employees are demanding more than money to ensure their loyalty. IT leaders can use these recommendations to create a holistic employment strategy that attracts candidates and retains employees.

Monday, 21 November, 2022 / 02:30 PM - 03:15 PM GMT

Ask the Expert: Avoiding the Top Mistakes in Your Cloud Strategy

Miguel Angel Borrega, Sr Director Analyst, Gartner

In this session you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT

The 6 Building Blocks of Infrastructure and Operations Maturity in Midsize Enterprises

Paul Furtado, VP Analyst, Gartner

I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

Technical Insights: Is Public Cloud Cheaper Than My Data Center?

Douglas Toombs, VP Analyst, Gartner

A huge number of organizations have cloud-first strategies including cost considerations but have not fully answered whether it will actually be any cheaper. Many exceed cloud cost expectations and struggle to implement cost management processes to monitor and control cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.

Monday, 21 November, 2022 / 04:30 PM - 05:00 PM GMT

Technical Insights: How to Implement a Cloud Center of Excellence That Empowers, Enables and Educates

Ross Winser, Sr Director Analyst, Gartner

Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.

Tuesday, 22 November, 2022 / 11:15 AM - 11:45 AM GMT

Technical Insights: How to Handle Cloud Service Outages

Miguel Angel Borrega, Sr Director Analyst, Gartner

Market-leading cloud providers are quite reliable — but they are not perfect. Most I&O teams don't understand why and how public cloud services fail, and therefore they do not design properly for high availability and resilience, monitor for the right signals, or react appropriately during outages. We'll discuss how and why cloud failures occur, and what to do about such outages.

Tuesday, 22 November, 2022 / 02:00 PM - 02:30 PM GMT

Technical Insights: Cloud Platform Operations: How to Deliver Services Like a Cloud MSP

Ross Winser, Sr Director Analyst, Gartner

Cloud platform operations is a flexible pattern for cloud engineering, operations, and enablement modeled after the successful delivery models of leading cloud managed service providers. Learn how to build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) capabilities.

Tuesday, 22 November, 2022 / 03:30 PM - 04:00 PM GMT

Technical Insights: From Cutting Costs to Measuring the Value of Cloud Deployments

Marco Meinardi, VP Analyst, Gartner

Cloud adoption often leads to overspending. To address that, organizations have to quickly implement emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you on how to evolve from a pure cost-centric approach to one that turns cloud computing into an investment to generate greater value for your organization.

Monday, 21 November, 2022 / 11:00 AM - 11:30 AM GMT

How Gartner's Top Strategic Technology Trends Impact I&O

David Groombridge, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. I&O leaders must examine the impact of these trends and adjust strategies appropriately or risk losing competitive advantage to those who do. These are trends that I&O cannot afford to ignore as they deal with the uncertainty driven by the pandemic.

Monday, 21 November, 2022 / 11:45 AM - 12:15 PM GMT

How Cloud Providers Can Help Organizations to Achieve Their Environmental Sustainability Goals

Miguel Angel Borrega, Sr Director Analyst, Gartner

Organizations need to address their sustainability goals. I&O Leaders can contribute achieving these sustainability goals through the adoption of cloud technology. The session will help I&O leaders identifying the main topics and questions to ask their cloud providers in order to achieve their environmental sustainability goals.

Monday, 21 November, 2022 / 02:30 PM - 03:00 PM GMT

How IT Leaders Should Strategize Vendor Negotiations to Combat Inflation

David Groombridge, Distinguished VP Analyst, Gartner

Inflationary times create added complexity when negotiating with vendors. Cost modeling leverage data points from economic indices is critical to effectively analyze the fairness of increases. IT Leaders and their teams should include these models in their negotiation strategy and playbook to optimize deals.

Tuesday, 22 November, 2022 / 10:30 AM - 11:00 AM GMT

CIPS Magic Quadrant and Critical Capabilities Review

Dennis Smith, VP Analyst, Gartner

This session reviews the results of Gartner's most recent Cloud Infrastructure and Platform Services (CIPS) MQ and CC. Here Gartner evaluated the world's leading hyperscale providers. The vendor's public cloud, distributed cloud and edge capabilities are evaluated against a challenging set of use cases.

Tuesday, 22 November, 2022 / 10:30 AM - 12:00 PM GMT

Workshop: How to Combat Inflation During Vendor Negotiations

David Groombridge, Distinguished VP Analyst, Gartner

Inflationary times create added complexity when negotiating with vendors. Cost modeling leverages data points from economic indices and is critical to effectively analyzing the fairness of increases. This workshop will provide hands-on activities using vendor proposal scenarios to demonstrate how IT leaders and their teams should include cost modeling models in their negotiation strategy and playbook to combat inflation and optimize deals.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

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