Sessions / Magic Quadrant for IT Service Management Platforms
Magic Quadrant for IT Service Management Platforms
Tuesday, 17 November, 2026 / 10:30 AM - 10:50 AM GMT
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About the Session
The ITSM platforms Magic Quadrant and Critical Capabilities are reintroduced in 2026 to help heads of I&O maximize value by aligning the right technology for their needs. Explore how AI, changing operating models, unified data and ROI demands are reshaping the market and what heads of I&O must know to right size their next purchase.