Tom Enright
Gartner Keynote

Tom Enright

VP Analyst
Tom Enright is a Research Vice President in the Consumer Retail team. Tom specializes in supply chain strategies and operations across all retail product sectors. His focus areas include distributed order management, returns management, re-commerce and last mile fulfillment.
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Tuesday, 27 September, 2022 / 09:30 AM - 10:15 AM BST
Opening Keynote: Supply Chain’s Offset Strategy: Recalibrating Our Approach To The Great Acceleration

We are here, having survived some of the most volatile and uncertain times in recent history. Yet the journey is not done. We continue to live through the Great Acceleration where markets, risk, social norms, technology, and climate are changing exponentially. The gap between the pace of change and our ability to respond to that change is growing. Alone, the strategies that brought companies here will not dictate their success in the future. In response to the new context, Supply Chains must recalibrate. Leaders must expand their view of what it will take to offset and get ahead of the changes and disruptions which are sure to come.

Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST
Marketplaces: The Threats and Opportunities They Present to Online Trade

Marketplaces account for more than 60 percent of B2B and B2C e-commerce transactions. While providing convenience to businesses across many industries and consumers to purchase from increasingly wide product offerings, the relevance of existing online channels offered by individual companies is under threat. This session will advise companies on how to develop combative and opportunistic strategies in this new online world order.

Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST
Last Mile Is So Last Year – Here's How to Reach the Future Retail Consumer

Last-mile has become a term synonymous with home delivery of consumer orders. But as requirements for receiving orders evolve in complexity and variety, current last-mile operations will become outdated and ineffective. This session will show how new models, using urban, suburban and rural strategies for order collection or delivery, and multi-retailer consolidation networks will change how retailers get products into the hands of consumers.

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