Consumer trends push CIOs to use technology that turns transformation visions into loyalty-building shopping experiences. To shape the next 20 years, CIOs must blend physical and digital, use AI-powered immersive tech, and shift from transactional to transformational leadership. Whether you want to validate your strategy, expand your network, or reconnect with peers, the conference is curated to guide your organization.
Experience an objective, strategic digital retail perspective
Connect with retail technology experts and peers
- Industry Content
- Industry Networking
- Conference Highlights
Industry Content
Industry-Specific Sessions:
- Ask the Analyst for Retail: Striking the Right Balance Between Agentic Humans and AI Agents in Retail*
- Retail Roundtable: Reinventing the Operating Model for AI and Geopolitical Disruption*
- The Future of Retail and Consumer Goods: Winning Trends and Technologies for the AI Era
- Hype Cycle for Retail Technologies 2026: Navigating the Hype Cycle to Drive Business Outcomes
- Retail: Invest in Agentic Humans to Capture Competitive Advantage in the Retail Store
With over 300+ sessions, there’s more to explore. Top-trending sessions include:
- 7 Disruptions You Might Not See Coming: 2026-2031
- Signature Series: 2027 CIO & Tech Executive Agenda
- Decision Intelligence: Getting Value From AI Agents and Multiagent Systems
- Signature Series: CEO Watch 2026
- Signature Series: Top Strategic Predictions for 2027 and Beyond
- Signature Series: Top Strategic Technology Trends for 2027
- What Human Skills Are Needed in the AI Era? What to Protect, Pivot and Purge
- 2026 Gartner Executive Survey: What the C‑Suite Really Thinks About
- How CIOs Are Cutting Costs With AI in 2026
- The Ripple Effects of AI on Work and Talent
- Signature Series: Emerging Trends Vision 2027: Human-AI Relationships Will Reshape the World
- 3 Essential Steps to Evolve Your Operating Model in the Age of AI and Volatility
Agenda as of June 2026
*Pre-registration is required. Space is limited.
Industry Networking
Connect with retail and consumer goods industry peers - across organizational size and specialty - through a variety of networking gatherings.
Join large-group keynotes setting the stage for emerging technology and trends, and sessions featuring Gartner retail and consumer goods experts and external thought leaders. Discuss topics impacting the retail and consumer goods industry in smaller-setting roundtables and workshops. You have a variety of ways to discover new insights, engage and validate your strategy, and walk away ready to make smarter, faster decisions.
Industry Interactive Sessions
Engage with a small group of industry peers - facilitated by a Gartner expert - covering specific topics and issues most relevant to retail and consumer goods.*
Conference Networking Activities
Take advantage of curated, relaxed environments to connect - from CIO-exclusive lunches to informal breaks and evening receptions.
Connect 1-1 with Industry Peers
Start connecting before the conference and plan your onsite schedule to grow your professional network. Download the Conference Navigator app and opt in to Attendee Networking. Search for peers by role, organization size, industry sector, and region.
*Pre-registration is required. These sessions are not available to vendors; space is limited.
Conference Highlights
Get fresh perspectives and collaborate with industry leaders and experts as you access exclusive Gartner research, solve shared challenges, and engage in unique experiences.
Join the Gartner CIO Circle Program—designed for Chief Information Officers, offering exclusive sessions tailored to your priorities to explore new strategies, share ideas, and grow your peer community.
Discover critical insights for the year ahead in Gartner Signature Series sessions, including Top Strategic Technology Trends, Top Strategic Predictions, and the CIO and Technology Executive Agenda.
Participate in industry roundtables to connect with peers from leading organizations, inspired by the latest research and hosted by a Gartner expert.
Attend industry-specific sessions tailored specifically to retail and consumer goods.
Meet one-on-one with a Gartner expert to address your key initiatives and challenges with actionable outcomes.
Engage in peer networking events for natural conversations during meals, receptions, and a special event —reserved exclusively for this conference.
- Access the IT Xpo to connect with leading technology providers, explore innovative, cost-effective solutions, and attend the Gartner Hype Cycle for Retail Technologies 2025.
"It was insightful and I recommend it to others!"
Murali
CISO, BMW