The World’s Most
Important Gathering of
CIOs and IT Executives™

9 – 12 November 2020 | Barcelona, Spain

Gartner IT Symposium/Xpo® is going virtual

To continue providing you with the best possible customer experience as we navigate the uncertainties caused by Covid-19, we have decided to deliver the Gartner IT Symposium/Xpo® portfolio virtually.

You will experience the same high-quality conference from Gartner without the health concerns relating to large in-person gatherings or traveling at this time.

We remain committed to helping executives across the enterprise make the right decisions and stay ahead of change. You can expect world-class independent insight and advice from Gartner experts and outside speakers brought to you virtually at our conference, including:

  • Actionable advice from our latest research to help you succeed in your mission critical priorities
  • Access to Gartner analysts through presentations, 1on1 meetings and interactive sessions
  • Insight on which technology solutions will add the most value to your business

If you have already registered for Gartner IT Symposium/Xpo®, we will contact you with further details.

More information on the updated presentation, speakers and sessions will be posted here soon.

We look forward to welcoming you to our virtual conference!

- Gartner Conferences

For CIOs and IT Executives

Discover the unknown, prioritize the right products, and demonstrate the business value of IT to your organization. Attend Gartner IT Symposium/Xpo® 2020 in Barcelona, Spain.

Through trusted research-backed insights that are aligned to short and long term goals, facilitated peer connections, Gartner experts and external technology vendors, CIOs and IT executives will acquire the strategy needed to stay ahead of the competition and grow profitably amid constant change. View 2019 conference highlights.

Highlights from the 2019 conference include:

  • Inspiring conversations from guest speakers, such as Daniel Pink, Sir Tim Berners-Lee, Dame Stella Rimington and more
  • Insights from Gartner experts to guide CIOs and IT executives to develop and execute winning strategies
  • Discussions on key topics, including data and analytics, artificial intelligence (AI), machine learning (ML), culture, customer experience, cybersecurity and more
  • Meaningful connections between peers to work through common challenges faced by CIOs and IT executives
  • Technology solutions to help attendees meet their mission-critical priorities

Manage IT Like a Business 

In times of rapidly evolving risks and opportunities, CIOs must embrace new approaches to leadership and strategic decision making. Recent global events have reset the CIO’s relationship with the enterprise and the executive team. In many cases, that relationship has been reset in a positive way and these CIOs must focus now on how to maintain their new positioning and hold the leadership ground they have gained. CIOs who have lost leadership ground must focus on new techniques to help them continue to evolve with the rapidly changing environment. This track will provide CIOs and IT Executives with tools and techniques to help them lead and effectively make decisions in a dynamic world. 

Leverage Technology & Information

In these times of significant disruption, technology provides tools to mitigate potential disasters, through offering solutions for alternative work styles, flexible supply chains, and innovatively automated actions via AI. Enterprises must accelerate their digital transformation efforts into real changes and technology uniquely underpins that promise. This track provides CIOs and IT Executives with clear insights and understanding of the opportunities and risks in adopting emerging technologies to help shape your digital transformation journey and lead business recovery.

Plan and Execute Business Strategy

Digital business requires that leaders shape technology to serve opportunity and respond to adversity. The pandemic demonstrates once again that CIOs need to execute in a chaotic business environment. Business continuity is one of many complex business challenges creating unanticipated market turbulence. This track provides CIOs and IT Executives with digital business strategic planning tools and techniques to turn complexity and chaos into real, strategy execution initiatives.

The Gartner difference

Gartner is the world’s leading research and advisory company. We equip leaders and their teams in every major business function with the indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. Across every industry and enterprise size, Gartner provides the expertise needed to tackle your key initiatives, stay ahead of competition and grow your organization’s value.

Join us in 2020

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    Join a global community of CIOs and IT executives

    The digital era has brought unprecedented change to technology, business and society. Beyond managing IT, CIOs are called to lead and inspire their teams and business stakeholders through deeply transformative business models, practices and cultures. Gartner IT Symposium/Xpo® addresses the strategic needs of enterprise CIOs and their leadership teams. This conference is designed for:

    • CIOs interested in the opportunity to connect with peers across regions and industries, and gain new perspectives on the challenges and opportunities of digital business
    • IT executives focused on executing on the mission-critical priorities of their CIO and helping to shape their organization’s long-term IT strategy and technology investments

    2020 Topics at a Glance

    The conference covers challenges most critical to CIOs and their leadership teams. Preview some of the featured topics that will be covered at Gartner IT Symposium/Xpo® 2020.

    Business Intelligence and Advanced Analytics

    The rate of technology change is accelerating. Explore how to move to a culture of self-service business analytics in a world of big data, with machine learning techniques, natural language interfaces and a focus on data storytelling.

    Learn More

    Customer and User Experience

    Customers are more empowered than ever before. With customer experience (CX) management at the top of most CEOs’ agendas, discover how to create a superior CX that serves as a sustainable differentiator.

    Learn More

    Digital Business Transformation

    Discover the steps needed to achieve digital transformation for your organization, and understand how to align the physical and digital worlds for employees, partners and customers.

    Learn More

    Emerging and Disruptive Technologies

    Dive into blockchain, IoT, AI and robotic process automation to truly transform your organization.

    Learn More

    Leadership, People and Culture

    Learn how to differentiate cultural characteristics from operating model constructs, and recruit and retain the talent needed to succeed.

    Learn More

    Security, Risk and Compliance

    Explore the risks brought by the digital revolution and how to adapt your IT security requirements to encompass digital and cyber-physical needs.

    Learn More
    Novel Coronavirus update

    Gartner is closely monitoring developments related to the novel coronavirus (COVID-19), including guidance from the World Health Organization (WHO) as well as regional and national government directives and guidance.

    We continue to evaluate the situation on a daily basis with regard to the health and safety of our attendees, employees, and partners, as well as our ability to deliver the conference experience our participants expect.

    We will communicate any updates directly to all registered attendees and exhibitors.