Is the Gartner IT Symposium/Xpo® in São Paulo canceled?
No, the Symposium is not canceled. Due to ongoing concerns about the coronavirus (COIVD-19), we decided to postpone the conference out of an abundance of caution for the health and safety of our customers, employees, and partners. We are finalizing the details and will contact you in the coming days about the new dates.
Do I need to do anything to re-register for the new dates?
A Gartner representative will reach out to all registered attendees to move your registration to the new dates or to discuss alternatives.
If the new dates do not work for me, can I get a refund?
If the rescheduled dates are not suitable for you, please email GlobalConferences@gartner.com to find another alternative or to request a refund.
What happens to my hotel and travel arrangements?
Please contact your hotel and airline as soon as possible to cancel your plans.
Will I receive a refund for airfare or hotel cancellation fees?
Please take the opportunity now to cancel or modify your travel arrangements as appropriate, including contacting the hotel if you have a room reservation. We are working with the hotel over the next few days to waive any cancellation penalties for rooms within our room block.
If you booked your hotel directly, please reach out to them to pursue a refund. We regret that we are unable to assist with airline change fees.
Whom do I contact for more information?
Please reach out to GlobalConferences@gartner.com for any other questions or assistance.