Agenda

Gain useful insights into CIO strategies, leadership skills growth, technology and more at the virtual Gartner CIO Leadership Forum 2021, Americas.

2021 track highlights

Access the latest Gartner research specifically designed to help CIOs work alongside their C-suite peers to accelerate digital business models, enable the future of work, meet the needs of the everything customer and drive business growth. Each track has a particular area of focus to help you deliver on what matters most to you and your organization.

What you can expect

Day 1: Attendees will walk away with insights and models on how to craft new digital business ecosystems that ensure superior customer experiences and incorporate future of work concepts.

Day 2: Attendees will walk away with plans and expert advice on how to lead the modern IT organization through embracing business-led IT and ensuring IT teams are ready to support their organizations all while maintaining cost, risk and business values.

While we finalize the 2021 agenda focused on the most critical priorities facing CIOs today, sign up below for the latest agenda updates and announcements.

Track A: Leveraging Digital Ecosystems

The biggest challenge to true digital transformation isn’t technology — it’s identifying and delivering new revenue and business models and developing the organization’s future role in the lives of its customers. The CIO has a fundamental role to help steer the enterprise supporting the business in developing towards a new future vision. Providing the expertise to help leverage technologies, partnerships and adapting business and operating models to develop future sustainable revenues.

Track B: Delivering the Future of Work

Traditional approaches to internal and external business and IT operations are just unsuitable for a digital world. CIOs can lead by working with all CxOs to adopt new forms of teams structures and leverage advanced technology to radically change how work is done.

Track C: Leading the Customer Experience Strategy

Customer needs, expectations and demands are shifting with technological and societal changes. CIOs can partner with key CxOs to develop CX strategies leveraging advanced technology to establish persistent and rich relationships with customers and partners.

Track D: Evolving the Role of the IT Organization

Digital business is a team sport requiring new responsibilities and accountabilities for technology delivery. Accelerated and expanded digitalization requires CIOs to evolve the role of the IT organization to support expanding technology abilities of the non-IT workforce and further integrate business-IT team workflows to deliver business value.

Track E: Architecting Composable Business

The need to achieve greater business resilience and agility is driving CxOs to architect their enterprise as a composable business. CIOs must lead in this effort and establish digital business platforms to enable composability and achieve digital business ambitions.

Track F: Funding Digitalization

As technology levels expand and technology delivery shifts from projects to product management, new financial models are needed to ensure optimal investments and ensure financial responsibility. CIOs need to work with CFOs and all CxOs to ensure the right accountability and develop new ways of making financial decisions.

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