Our organizations have gone through dramatic changes in the last two years. Data and analytics has simultaneously been a driver, enabler and response to these changes. Although it is tempting to think things will "return to normal", there will be no old or new normal. In a world of continuous uncertainty, we must use data and analytics innovation to deliver the outcomes our organizations require.
Gareth Herschel
VP Analyst
Gareth Herschel is VP analyst at Gartner with 25 years' industry experience. At various times he has researched the role of analytics in improving the customer experience as well as how organizations can work with service providers. He is fascinated by the role of analytics and psychology in decision making, and passionate about helping organizations intentionally design the way decisions are improved. His current research focuses on the alignment of data and analytics with organizational culture and decision making.
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Monday, August 22, 2022 / 09:30 AM - 10:15 AM EDT
Gartner Opening Keynote: Unleash Innovation, Transform Uncertainty
Tuesday, August 23, 2022 / 11:45 AM - 12:15 PM EDT
Selecting a D&A Service Provider — How to Choose the Right One for Your Organization
Your choice of consulting partner can make or break your data and analytics project. This session will provide practical guidance to help you make the best selection of service providers to maximize the chances of success.
Wednesday, August 24, 2022 / 02:00 PM - 02:30 PM EDT
Decisions: Can Data and Analytics Make Them Better?
We talk about data-driven decisions, but is that really what we want? Combining survey data with broader research in behavioral psychology, this session will provide an overview of how decisions are viewed within organizations, and how they can be improved using a combination of hard data and soft nudges.