Frequently asked questions

What is included as part of a virtual conference experience?

The virtual conference features guest keynotes, Gartner expert presentations, case studies, interactive sessions facilitated by Gartner experts, access to leading solution providers and on-demand content.

Do I need to preregister for any sessions?

Interactive sessions, such as roundtables, workshops and Ask the Expert sessions, are available exclusively to paid registered conference attendees, excluding exhibitors and exhibitor conference session pass holders. Because of high demand and limited availability, we recommend that you register in advance. Preregistration will be available through the Gartner Conference Portal.  Opening dates will be updated here when they become available.

Can I chat with Gartner during the conference for real-time help? 

Yes. The Ask Us feature is available when you register and throughout the conference. You can find the “live chat” bubble at the bottom of each page. The Gartner Conference Portal also has an Ask Us button to help answer your questions.
 

How can I access the conference and navigate the sessions?

The Gartner Conference Portal is a one-stop shop for attendees to build their agenda, navigate sessions and activities, meet with leading solution providers, and watch available on-demand content. Registered attendees receive attendee communications prior to the start of the virtual conference with additional information on navigating the portal and how to build personalized agendas.
 

Is my attendance limited if I am not currently a Gartner client?

No. As long as you have fully paid your registration fee, you have access to all conference activities open to you along with Gartner session documentation.  
 

Are there limited attendee sessions that I need to sign up for?

Yes. You will need to sign up in advance for some sessions, such as workshops, roundtables and Ask the Expert sessions. If you try to register for a session and it is listed as “full” or “closed,” there is still a possibility you can attend. Check the Gartner Conference Portal during the conference to see if space has opened up. Spaces are allocated on a first-come, first-served basis.

Which Gartner experts will be speaking at the conference?

Please check our speaker page.

How do I sign up for Gartner one-on-one meetings?

Gartner one-on-one meetings are available exclusively to paid registered full conference attendees. They are not available to exhibitors or exhibitor conference session pass holders. Because of the high demand, each attendee may reserve one 30-minute one-on-one meeting with a Gartner expert. Preregistration for one-on-one meetings and small-group sessions are available through the Gartner Conference Portal. To accommodate time zones, one-on-one meetings run from 8 a.m. through to 8 p.m. ET each day of the conference.

Am I guaranteed the expert of my choice in my one-on-one meeting?

All registered attendees have the exclusive opportunity to speak directly with a Gartner expert in a private 30-minute one-on-one meeting. Because of the high demand for particular experts, speaker selection is on a first-come, first-served basis.

Are there any restrictions around Gartner one-on-ones?

One-on-ones are not available for vendor briefings or product demonstrations with experts. The expert reserves the right to stop the meeting if this occurs. Gartner clients interested in briefing analysts should email the Vendor Relations department at vendor.briefings@gartner.com to schedule a meeting following the conference.