Sunday, March 15, 2020 02:00 PM|Sunday, March 15, 2020 02:45 PM
Nikos Drakos, VP Analyst, Gartner
The journey from a digital workplace ambition to a credible strategy and a, successful program is complex. This session outlines a step-by-step approach to link workplace investments to outcomes, engage with strategic stakeholders, prioritise options, design solutions, deal with change, measure impact, and recalibrate the program in a continuous and agile manner.
Monday, March 16, 2020 09:45 AM|Monday, March 16, 2020 10:30 AM
Guy Creese, VP Analyst, Gartner
Due to the complexity and rapid update cadence of Office 365, continuing the old on-premises support model for Office 365 is doomed to failure. This session will describe the new support processes and roles needed to support Office 365 effectively.
Monday, March 16, 2020 11:30 AM|Monday, March 16, 2020 01:00 PM
Rashmi Choudhary, Assoc Principal Analyst, Gartner
Digital workplace leaders entrusted to spearhead a digital workplace program face a plethora of milestones to accomplish its intended business outcomes. This workshop outlines the five phases - Prepare, Assess, Plan, Act and Measure along with effective communication for Digital Workplace Leader to operationalize the transition for first 100 days to lay the foundation for continued success.
Monday, March 16, 2020 11:45 AM|Monday, March 16, 2020 12:15 PM
Michael Silver, Distinguished VP Analyst, Gartner
You have great goals for your Digital Workplace project, but is your infrastructure and operations team ready to support it? Before implementing a Digital Workplace there must be changes made to all sorts of hardware, software, services, and processes from the network to the endpoints to being able to support users and ongoing changes. This presentations examines the I&O components required for a successful Digital Workplace implementation.
Monday, March 16, 2020 11:45 AM|Monday, March 16, 2020 12:30 PM
Tammy Shoham, Director Analyst, Gartner
Continuous data collection will transform space management and the metrics real estate leaders use to define success. Traditional metrics used to evaluate space performance do not help drive higher space utilization. Real estate may be performing well against traditional metrics, and still have opportunity to increase the use of space without negatively impacting employee needs. Learn how your peers are measuring space utilization, and what you can start tracking today to stay ahead.
Monday, March 16, 2020 02:15 PM|Monday, March 16, 2020 03:00 PM
Guy Creese, VP Analyst, Gartner
Office 365 now has a wide variety of interdependencies among its different services. Not knowing what they are can lead to poor implementation decisions, extra work for administrators, and violation of regulatory requirements. This session will walk through many of these interdependencies, explain their impact, and suggest ways to mitigate them (when possible).
Monday, March 16, 2020 02:15 PM|Monday, March 16, 2020 03:15 PM
Marko Sillanpaa, Sr Director Analyst, Gartner
In this lightly moderated session, attendees will discuss how they manage knowledge in their organizations, blending technologies, practices, and policies. How do you capture and share information as workers come, stay, and go? Come prepared to discuss your successes and your challenges!
Monday, March 16, 2020 04:15 PM|Monday, March 16, 2020 04:45 PM
Joe Mariano, Principal Analyst, Gartner
The new work nucleus can help you reach your digital goals but should be scaled to be in line with the resource limitations midsize enterprise face. In this session, Gartner analyst will provide an overview of the new work nucleus as well as strategies on how midsize leaders can leverage the strategy at scale.
Monday, March 16, 2020 04:15 PM|Monday, March 16, 2020 05:00 PM
Nikos Drakos, VP Analyst, Gartner
Do you have questions about how to create and communicate your digital workplace strategy? Or what capabilities to focus on, and how to build a roadmap? Bring them with you to this interactive session, and get some answers! Ask about the steps to take, and how to avoid common mistakes. Hear what your peers are concerned about and learn from each other. Attendees should come prepared to share.
Tuesday, March 17, 2020 09:15 AM|Tuesday, March 17, 2020 10:45 AM
Gavin Tay, Sr Director Analyst, Gartner
Digital workplace programs often fall short, lose their way, or fail due to a fragmented approach that prioritizes a few technology "fixes." Instead, digital workplace leaders should use these eight building blocks to ensure success by conducting diagnostic benchmarking of your digital workplace maturity.
Tuesday, March 17, 2020 11:00 AM|Tuesday, March 17, 2020 12:30 PM
Michael Silver, Distinguished VP Analyst, Gartner
This workshop will help you quantify how much you will save or spend to move from on premises office products to Office 365 or G Suite. It will also allow you to quantify expected changes in spending on endpoint computing and moving to virtual desktops, desktop as a service, and choose your own or bring your own PC programs. Do either exercise or both.
Tuesday, March 17, 2020 02:15 PM|Tuesday, March 17, 2020 03:00 PM
Rob Smith, Sr Director Analyst, Gartner
This session will cover how device management has evolved from separate tools to a new single unified endpoint management (UEM) console. It will examine the challenges faced by newly formed end-user computing groups from issues such as BYOD and the ever exploding diversity of devices in the digital workplace.
Tuesday, March 17, 2020 02:15 PM|Tuesday, March 17, 2020 03:00 PM
Guy Creese, VP Analyst, Gartner
Joe Mariano, Principal Analyst, Gartner
Bring your questions about Microsoft Office 365 — what it is, how to migrate to it, what to watch out for — to the analysts who cover Office 365. Services covered include Exchange Online, SharePoint Online, OneDrive for Business, Office 365 ProPlus, and Microsoft Teams.
Tuesday, March 17, 2020 04:00 PM|Tuesday, March 17, 2020 04:30 PM
Rashmi Choudhary, Assoc Principal Analyst, Gartner
Digital workplace programs initiated with a shift to SaaS-based productivity tools are transforming workforce culture and facilitating new ways of work. This presentation can help Application leaders to learn from the success stories of the digital workplace transformations to improve digital dexterity, employee engagement and effectiveness in their organization.
Monday, March 16, 2020 09:45 AM|Monday, March 16, 2020 10:45 AM
Christopher Trueman, Principal Analyst, Gartner
Many organizations are in the process of evaluating or implementing Microsoft Teams to address a variety of communication and collaboration needs. But what does it mean to adopt Microsoft Teams? What are the types of challenges that other organizations have faced when implementing Teams? How well does Teams meet specific use cases? And what best practices are other organizations discovering?
Monday, March 16, 2020 11:45 AM|Monday, March 16, 2020 12:15 PM
Mike Fasciani, Sr Director Analyst, Gartner
With organizations invested in both Cisco and Microsoft Office 365, application leaders need to decide a future direction for their Communications and Collaboration services. This session reviews the opportunities and risks of three commonly selected strategies — All Cisco, all Microsoft, or a combination of both.
Monday, March 16, 2020 02:15 PM|Monday, March 16, 2020 03:00 PM
Rob Smith, Sr Director Analyst, Gartner
Augmented reality (AR) and wearable technology offer new opportunities to improve an organization’s efficiency, yet at the same time offers great challenges around actually implementing it. This session will not focus on the technology aspects of augmented reality or wearable technology but instead what is needed to actually launch an AR or wearable project for Frontline and Knowledge Workers facing issues such as user requirements, data protection, management policies, and location issues while highlighting the benefits from doing so.
Monday, March 16, 2020 04:15 PM|Monday, March 16, 2020 04:45 PM
Christopher Trueman, Principal Analyst, Gartner
It's fashionable to deride meetings and question their value. However, the more we automate routine work, the more we'll ask people to put their heads together to focus on creative, nonroutine work. When we really need to meet, we want to make it count. If your role demands that you spend time in meetings, how can you maximize your results by leveraging every practice, technology and AI advantage you can? This session shares data with you about the state of meetings in the digital workplace and takes you on an end-to-end journey of meeting possibilities.
Tuesday, March 17, 2020 09:15 AM|Tuesday, March 17, 2020 10:00 AM
Marko Sillanpaa, Sr Director Analyst, Gartner
Organizations who are migrating content from files shares and other content collaboration platforms to office 365 often wonder if they can replace their traditional content services platform. This session will describe the strengths and weaknesses of O365 as a CSP and provide attendees with a roadmap for success.
Tuesday, March 17, 2020 09:15 AM|Tuesday, March 17, 2020 10:00 AM
Gartner's top 10 strategic technology trends for 2020 highlight the most important innovations that will have the biggest impact on business over the next decade. In this session we review the trends and contextualize them for digital workplace leaders.
Tuesday, March 17, 2020 11:15 AM|Tuesday, March 17, 2020 12:00 PM
Michael Woodbridge, Sr Director Analyst, Gartner
Unstructured information in the form of content has a special relationship with AI technologies. Vast repositories of content provide a pipeline of organization specific insight to fuel AI programs. Additionally, content and it’s related processes are enhanced and ordered by AI. This session will provide guidance on how to organize content for and reaping the benefits of AI initiatives
Tuesday, March 17, 2020 11:15 AM|Tuesday, March 17, 2020 12:00 PM
Marko Sillanpaa, Sr Director Analyst, Gartner
There's more than one path to success, but sometimes that's challenging when it means there's more than one way to communicate or collaborate to get work done in a digital workplace. Is your organization struggling with rationalizing the portfolio of tools you use to get work done? In this Ask the Expert session, bring your questions and hear ideas about making sense of your options.
Tuesday, March 17, 2020 01:30 PM|Tuesday, March 17, 2020 01:50 PM
Mike Fasciani, Sr Director Analyst, Gartner
Organizations of all sizes are adopting online video meeting solutions to drive collaboration within its increasingly distributed and mobile workforce and to meet with customers when in-person engagement is not viable. The market for these solutions continues to be dynamic with vendors both large and small innovating at impressive rates. This session assists in making the optimal vendor selection.
Tuesday, March 17, 2020 02:15 PM|Tuesday, March 17, 2020 03:00 PM
Matthew Cain, Distinguished VP Analyst, Gartner
The collaboration market is undergoing significant transformation to support new ways of working. This session will examine emerging application scenarios and technologies that enable organizations to promote a new work nucleus for collaboration, community-building, professional networking, employee crowdsourcing and collaborative work management.
Monday, March 16, 2020 11:45 AM|Monday, March 16, 2020 12:15 PM
Sarah Davies, Sr Director Analyst, Gartner
Leadership is more than decision making and management. It is also about change. Success for any leader depends on the contribution and participation of many people in the organization. Building support for an initiative, idea or concept depends on soft skills. This session will provide a review of the core skills, with practical advice on how to refine each of them to make you a better digital leader.
Monday, March 16, 2020 11:45 AM|Monday, March 16, 2020 12:30 PM
Joe Mariano, Principal Analyst, Gartner
Talent management is an essential component to executing a midsize enterprises' (MSEs') vision and digital business strategy. Leadership in midsize enterprises must ensure the right managers and staff are in place in order to create and sustain the culture required for effective execution. In this session, a Gartner analyst will take questions on what best practices can be implement to upskill and bring in new talent.
Monday, March 16, 2020 01:45 PM|Monday, March 16, 2020 02:05 PM
Nikos Drakos, VP Analyst, Gartner
The Collaborative Work Management market vendors support business users in work planning and execution. This session will help to understand this emerging market, and discuss the factors that differentiate competing products: which aim to improve the way that collaborative work gets done.
Monday, March 16, 2020 02:15 PM|Monday, March 16, 2020 03:00 PM
Michael Woodbridge, Sr Director Analyst, Gartner
Digital worker survey data of exceptional depth reveals the variety of attitudes workers have toward technology and its impact on their work. Discover their fears and hopes, compare their ideas to yours, and learn the methods with which you can make them more productive and successful.
Monday, March 16, 2020 04:15 PM|Monday, March 16, 2020 04:45 PM
Michael Silver, Distinguished VP Analyst, Gartner
Times have changed. Organizations can no longer dictate what types of devices are used to access critical applications and data and users want better experiences as they choose the devices to use and switch between them. This presentation examines how to provide a modern and flexible experience to employees and nonemployees while maintaining security.
Tuesday, March 17, 2020 09:15 AM|Tuesday, March 17, 2020 10:00 AM
Jason Cerrato, Sr Director Analyst, Gartner
The digital workplace is causing organizations to reinvent talent management strategy. This session will focus on HCM technology enabling strategic talent transformation and alignment around the way work gets done, and accounting for audience segments in the digital workplace.
Tuesday, March 17, 2020 11:15 AM|Tuesday, March 17, 2020 12:00 PM
Joe Mariano, Principal Analyst, Gartner
Asana and The Trade Desk have been recognized by Fortune as two of the top midsize enterprises to work for in North America. Gartner analysts have worked with executives from both organizations to better understand the culture of success they have created to build their digital dexterity. In this session we will provide our findings as well as strategies on how your enterprise can use such culture technique to drive digital initiatives.
Tuesday, March 17, 2020 02:15 PM|Tuesday, March 17, 2020 03:00 PM
Sarah Davies, Sr Director Analyst, Gartner
This session will take you through how to set up a Community of Practice. CoPs give individuals the opportunity to develop skills and competence within chosen areas. At the same time, they increase the organization’s ability to innovate and deliver upon its strategic goals and so are the superpower your organization needs.
Monday, March 16, 2020 09:45 AM|Monday, March 16, 2020 10:30 AM
Gavin Tay, Sr Director Analyst, Gartner
Leaders are exploiting digital technologies to create a robust new digital business model. Though digital transformation brings manifest benefits, it however creates a culture of NOW. It also brings unforeseen and unexpected consequences that have persistent and deep negative effects, not just on individual employees but on organizations. This “digital dysfunction”(DD) undermines digital transformation’s beneficial outcomes. CIOs can adopt a “Layers and Players” approach, to identify disequilibrium and remedy organizational DD. Maverick research exposes unconventional thinking and advice.
Monday, March 16, 2020 09:45 AM|Monday, March 16, 2020 10:30 AM
Frank Buytendijk, Distinguished VP Analyst, Gartner
The responsibility of technology leaders has increased. First to being part of the digital business. Now, also being responsible for the societal consequences of the use of data and technology. What changes will the digital society bring? How do we as people and professionals adapt to the digital society? What is the role or "purpose" in taking the lead in the digital society?
Monday, March 16, 2020 11:45 AM|Monday, March 16, 2020 12:15 PM
Nick Jones, Distinguished VP Analyst, Gartner
Innovative technologies will redefine our working environments. Smart spaces and buildings, IoT-enabled office equipment, 5G, front-line workers equipped with wearables, virtual reality and eventually implants, supported by indoor robots and drones. This session looks at the technologies that will change our future working environments and practices and the opportunities they’ll unlock.
Monday, March 16, 2020 02:15 PM|Monday, March 16, 2020 03:00 PM
Tammy Shoham, Director Analyst, Gartner
Fewer than 25% of physical workplace leaders are effective at testing investments when they are unsure of the practical application. Workplace experimentation is appropriate when the use case or question is clear, testable, small-scale, and has an unknown outcome. Successful experiments with technologies and designs of the future help you learn how employees' workplace behaviors are changing.
Monday, March 16, 2020 02:15 PM|Monday, March 16, 2020 03:15 PM
Emily Rose McRae, Director, Quantitative Analytics and Dat, Gartner
Market shifts, economic cycles, and digital transformation can all lead to displaced employees. How organizations approach employee displacement will impact employee engagement, recruitment, and even revenue. Join this peer discussion facilitated by a Gartner expert to discuss: What is an organization's responsibility to displaced employees? What does a good talent redeployment program look like?
Monday, March 16, 2020 04:15 PM|Monday, March 16, 2020 04:45 PM
Adam Preset, Sr Director Analyst, Gartner
Video is overwhelming in its impact outside of work, but video is treated differently from other "documents" in the workplace. That's good and bad: Bad since we're wasting video's potential, but good because video is unique compared to other media. We'll inspire you with ways video is making a difference, but also how your focus is on video will make you invaluable to your organization.
Tuesday, March 17, 2020 09:15 AM|Tuesday, March 17, 2020 10:00 AM
Frank Buytendijk, Distinguished VP Analyst, Gartner
Digital ethics is at the peak of the hype. Many executives worry about the unintended consequences of the use of data and technology, particularly concerning AI. What are the latest developments in digital ethics? Which ethical principles are the most commonly cited around AI? How do we build a value system into AI systems?
Tuesday, March 17, 2020 11:15 AM|Tuesday, March 17, 2020 12:00 PM
Christopher Trueman, Principal Analyst, Gartner
The “office” is an artifact of industrialization. Digitalization calls for a far more agile, flexible and productive digital working environment. IT Leaders must prepare organizations to discard outdated ideas about physical offices. (Maverick research exposes unconventional thinking and advice.)
Tuesday, March 17, 2020 02:00 PM|Tuesday, March 17, 2020 02:45 PM
Michael Woodbridge, Sr Director Analyst, Gartner
The future of work is upon us and content collaboration is at its heart. The promise is to revolutionize the way we work. However, good content governance is still required to support regulatory requirements and maintain operational efficiency. This Ask the Expert session will focus supporting the goals of this new world and staying out of trouble.
Tuesday, March 17, 2020 02:15 PM|Tuesday, March 17, 2020 03:00 PM
Emily Rose McRae, Director, Quantitative Analytics and Dat, Gartner
Organizations tend to focus on the impact AI will have on displacing employees. Attend this session to learn about three less discussed trends for how AI will impact the future of work: AI's impact on skill development, AI's impact on managers, and AI's impact on access to the labor market.
Tuesday, March 17, 2020 04:00 PM|Tuesday, March 17, 2020 04:30 PM
Rob Smith, Sr Director Analyst, Gartner
This session will examine how the only real area of greenfield growth for the digital workplace is with the frontline workforce. It will examine how technology is being used to completely transform business processes that haven’t changed in decades by citing real-world success cases and providing best practices for enabling the frontline workforce.
Tuesday, March 17, 2020 04:00 PM|Tuesday, March 17, 2020 04:30 PM
Nick Jones, Distinguished VP Analyst, Gartner
We look at ten innovative user experience technologies that will enable future digital workplace systems and devices to be not just effective but enjoyable and will accelerate the shift from technology-literate humans to human-literate technologies. These include smart fabric, biosensing, short-range radar, smart spaces, location tracking, audio analytics, video analytics and more.
Monday, March 16, 2020 09:45 AM|Monday, March 16, 2020 10:30 AM
Frank Buytendijk, Distinguished VP Analyst, Gartner
The responsibility of technology leaders has increased. First to being part of the digital business. Now, also being responsible for the societal consequences of the use of data and technology. What changes will the digital society bring? How do we as people and professionals adapt to the digital society? What is the role or "purpose" in taking the lead in the digital society?
Monday, March 16, 2020 11:30 AM|Monday, March 16, 2020 01:00 PM
Rashmi Choudhary, Assoc Principal Analyst, Gartner
Digital workplace leaders entrusted to spearhead a digital workplace program face a plethora of milestones to accomplish its intended business outcomes. This workshop outlines the five phases - Prepare, Assess, Plan, Act and Measure along with effective communication for Digital Workplace Leader to operationalize the transition for first 100 days to lay the foundation for continued success.
Monday, March 16, 2020 11:45 AM|Monday, March 16, 2020 12:15 PM
Sarah Davies, Sr Director Analyst, Gartner
Leadership is more than decision making and management. It is also about change. Success for any leader depends on the contribution and participation of many people in the organization. Building support for an initiative, idea or concept depends on soft skills. This session will provide a review of the core skills, with practical advice on how to refine each of them to make you a better digital leader.
Monday, March 16, 2020 12:45 PM|Monday, March 16, 2020 02:00 PM
Marie Sienkowski, Sr Director Analyst, Gartner
Empowering Women for and with Each Other - Addressing gender bias between women and how they can support each other up the leadership ladder.
Engaging Men to Advance Women - How men can help women work to their full capacity as leaders and why they would want to.
Removing Institutional Barriers and Blind Spots — Whether gender bias is subtly built into the system or does its damage unconsciously, there is a clear path to elimination.
Monday, March 16, 2020 04:00 PM|Monday, March 16, 2020 05:30 PM
Sarah Davies, Sr Director Analyst, Gartner
Productivity is dependent upon reflection, collaboration and clear communication. How can you demonstrate this to the most ardent of IT professionals? This workshop will take you through a series of interactive exercises to illuminate the power of each of these capabilities to clearly demonstrate their impact of productivity, leveraging a simple roll of the dice.
Monday, March 16, 2020 04:15 PM|Monday, March 16, 2020 04:45 PM
Adam Preset, Sr Director Analyst, Gartner
Video is overwhelming in its impact outside of work, but video is treated differently from other "documents" in the workplace. That's good and bad: Bad since we're wasting video's potential, but good because video is unique compared to other media. We'll inspire you with ways video is making a difference, but also how your focus is on video will make you invaluable to your organization.
Monday, March 16, 2020 05:15 PM|Monday, March 16, 2020 06:00 PM
Gavin Tay, Sr Director Analyst, Gartner
Frank Buytendijk, Distinguished VP Analyst, Gartner
Emily Rose McRae, Director, Quantitative Analytics and Dat, Gartner
Changing business models demand a more agile, collaborative and analytical workforce. The shift to SaaS-based personal and team applications—what we call the new work nucleus—can drive a workforce transformation. But all too often, the transition to the SaaS-portfolio is treated as a lift-and-shift operation, and there is little, if any attention paid to workforce enablement. This presentation highlights the power of the new work nucleus to transform work, and offers proven practices for maximizing its impact. (HLC)
Tuesday, March 17, 2020 02:15 PM|Tuesday, March 17, 2020 03:00 PM
Sarah Davies, Sr Director Analyst, Gartner
This session will take you through how to set up a Community of Practice. CoPs give individuals the opportunity to develop skills and competence within chosen areas. At the same time, they increase the organization’s ability to innovate and deliver upon its strategic goals and so are the superpower your organization needs.
Tuesday, March 17, 2020 04:00 PM|Tuesday, March 17, 2020 04:30 PM
Rashmi Choudhary, Assoc Principal Analyst, Gartner
Digital workplace programs initiated with a shift to SaaS-based productivity tools are transforming workforce culture and facilitating new ways of work. This presentation can help Application leaders to learn from the success stories of the digital workplace transformations to improve digital dexterity, employee engagement and effectiveness in their organization.