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Agenda / Track

This track focuses on understanding how to identify, define, prioritize and communicate business-relevant digital workplace capabilities. Join us to build your program, enhance efficiencies and improve performance. 

Sunday, March 15, 2020 / 02:00 PM - 02:45 PM MST

Tutorial: A Step-by-Step Guide to Creating a Compelling Digital Workplace Program

Nikos Drakos, VP Analyst, Gartner

The journey from a digital workplace ambition to a credible strategy and a, successful program is complex. This session outlines a step-by-step approach to link workplace investments to outcomes, engage with strategic stakeholders, prioritise options, design solutions, deal with change, measure impact, and recalibrate the program in a continuous and agile manner.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 09:30 AM - 11:00 AM MST

Workshop: Digital Workplace Strategy, Ecosystem and Program Execution — Where to Focus and What to Avoid

Formalize the vision and strategy. Define the capabilities ecosystem and execute the program. Digital Workplace Transformation enables business leaders to achieve strategic goals and accelerate Digital Transformation when planned and executed correctly. Join this collaborative workshop as we step through this journey supported by case-study examples of lessons learned, best practices to embrace and pitfalls to avoid.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 09:30 AM - 11:00 AM MST

Workshop: A Step-by-Step Guide to Creating and Running a Compelling Digital Workplace Program

Nikos Drakos, VP Analyst, Gartner

The transition from a digital workplace strategy to an operational,practical program is a complex one. This workshop outlines a step-by-step approach,along with practical exercises on different aspects of a program such as how to link workplace investments to outcomes,engage with strategic stakeholders,prioritize options,build workplace capability roadmaps,measure the impact,recalibrate the program or deal with the pressure points at the intersections of technology and culture.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 09:45 AM - 10:30 AM MST

The New Roles and Processes Required to Support Office 365

Guy Creese, VP Analyst, Gartner

Due to the complexity and rapid update cadence of Office 365, continuing the old on-premises support model for Office 365 is doomed to failure. This session will describe the new support processes and roles needed to support Office 365 effectively.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:30 AM - 01:00 PM MST

Workshop: Your Roadmap for First 100 Days as Digital Workplace Leader

Lane Severson, Sr Director Analyst, Gartner

Digital workplace leaders entrusted to spearhead a digital workplace program face a plethora of milestones to accomplish its intended business outcomes. This workshop outlines the five phases - Prepare, Assess, Plan, Act and Measure along with effective communication for Digital Workplace Leader to operationalize the transition for first 100 days to lay the foundation for continued success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:45 AM - 12:15 PM MST

Is Your Infrastructure and Operations Ready for a Digital Workplace?

Michael Silver, Distinguished VP Analyst, Gartner

You have great goals for your Digital Workplace project, but is your infrastructure and operations team ready to support it? Before implementing a Digital Workplace there must be changes made to all sorts of hardware, software, services, and processes from the network to the endpoints to being able to support users and ongoing changes. This presentations examines the I&O components required for a successful Digital Workplace implementation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:45 AM - 12:30 PM MST

Ask the Expert: New Space Utilization Metrics for the Digital Workplace

Tammy Shoham, Director Analyst, Gartner

Continuous data collection will transform space management and the metrics real estate leaders use to define success. Traditional metrics used to evaluate space performance do not help drive higher space utilization. Real estate may be performing well against traditional metrics, and still have opportunity to increase the use of space without negatively impacting employee needs. Learn how your peers are measuring space utilization, and what you can start tracking today to stay ahead.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 02:15 PM - 03:15 PM MST

Roundtable: How Does Your Organization Tackle Knowledge Management?

Marko Sillanpaa, Sr Director Analyst, Gartner

In this lightly moderated session, attendees will discuss how they manage knowledge in their organizations, blending technologies, practices, and policies. How do you capture and share information as workers come, stay, and go? Come prepared to discuss your successes and your challenges!

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 04:15 PM - 04:45 PM MST

How Midsize Enterprises Can Facilitate The New Work Nucleus

Joe Mariano, Sr Principal Analyst, Gartner

The new work nucleus can help you reach your digital goals but should be scaled to be in line with the resource limitations midsize enterprises face. In this session, the Gartner analyst will provide an overview of the new work nucleus as well as strategies using cloud office services on how to leverage within the midsize scale.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 04:15 PM - 05:15 PM MST

Roundtable: Enable Digital Workplace Transformation From Strategy to Execution in Government

An effective Digital Workplace focuses on the enablement of end users through secure and effective set of capabilities to achieve the Mission. However, when operating in the Government context how do we navigate around constraints such as cost, device security, sensitive information? What does the future of work in Government look like? Are there Government specific Digital Workplace capabilities to explore? How do we address the multigenerational workforce when driving Digital Workplace Transformation? Join your industry peers in an engaging discussion across these topic areas impacting Government when considering Digital Workplace Transformation initiatives.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 09:15 AM - 10:00 AM MST

Ask the Expert: Next Steps — What Should You Do Next on Your Digital Workplace Journey?

Nikos Drakos, VP Analyst, Gartner

Do you have questions about how to create and communicate your digital workplace strategy? Or what capabilities to focus on, and how to build a roadmap? Bring them with you to this interactive session, and get some answers! Ask about the steps to take, and how to avoid common mistakes. Hear what your peers are concerned about and learn from each other. Attendees should come prepared to share.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 09:15 AM - 10:45 AM MST

Workshop: Eight Building Blocks You Need to Construct and Assess Your Digital Workplace Maturity

Gavin Tay, VP Analyst, Gartner

Digital workplace programs often fall short, lose their way, or fail due to a fragmented approach that prioritizes a few technology "fixes." Instead, digital workplace leaders should use these eight building blocks to ensure success by conducting diagnostic benchmarking of your digital workplace maturity.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 09:15 AM - 10:45 AM MST

Workshop: Cost Optimization — Using TCO to Optimize Digital Workplace Endpoint and Cloud-Office Decisions

Michael Silver, Distinguished VP Analyst, Gartner

This workshop will help you quantify how much you will save or spend to move from on premises office products to Office 365 or G Suite. It will also allow you to quantify expected changes in spending on endpoint computing and moving to virtual desktops, desktop as a service, and choose your own or bring your own PC programs. Do either exercise or both.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 11:15 AM - 12:00 PM MST

Office 365: Which Hipbone Is Connected to Which Thighbone

Guy Creese, VP Analyst, Gartner

Office 365 now has a wide variety of interdependencies among its different services. Not knowing what they are can lead to poor implementation decisions, extra work for administrators, and violation of regulatory requirements. This session will walk through many of these interdependencies, explain their impact, and suggest ways to mitigate them (when possible).

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 02:00 PM - 02:45 PM MST

Ask the Expert: Office 365 Question Time

Guy Creese, VP Analyst, Gartner

Joe Mariano, Sr Principal Analyst, Gartner

Bring your questions about Microsoft Office 365 — what it is, how to migrate to it, what to watch out for — to the analysts who cover Office 365. Services covered include Exchange Online, SharePoint Online, OneDrive for Business, Office 365 ProPlus, and Microsoft Teams.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 02:15 PM - 03:00 PM MST

The Future of Device Management in the Digital Workplace

Rob Smith, Sr Director Analyst, Gartner

This session will cover how device management has evolved from separate tools to a new single unified endpoint management (UEM) console. It will examine the challenges faced by newly formed end-user computing groups from issues such as BYOD and the ever exploding diversity of devices in the digital workplace.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 02:15 PM - 03:15 PM MST

Contract Negotiation Clinic: Negotiating With Microsoft

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 04:00 PM - 04:30 PM MST

What Can We Learn From Global Organizations Having High Digital Workplace Maturity

Lane Severson, Sr Director Analyst, Gartner

Digital workplace programs initiated with a shift to SaaS-based productivity tools are transforming workforce culture and facilitating new ways of work. This presentation can help Application leaders to learn from the success stories of the digital workplace transformations to improve digital dexterity, employee engagement and effectiveness in their organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Digital workplace initiatives leverage the latest technologies and applications to enable workforce objectives and advance digital dexterity. This track highlights technologies at the forefront of improving your digital workplace, how to leverage capabilities and build a case for investment. 

Sunday, March 15, 2020 / 03:05 PM - 03:50 PM MST

Tutorial: Program and Project Setup in Microsoft Teams

Sarah Davies, Sr Director Analyst, Gartner

A tutorial on how to optimize team and channel setup in Microsoft Teams to facilitate organization. co-creation, coordination, collaboration and curation of a project team and associated PPM deliverables.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 09:45 AM - 10:45 AM MST

Roundtable: Discuss the Challenges of Microsoft Teams Adoption

Christopher Trueman, Principal Analyst, Gartner

Many organizations are in the process of evaluating or implementing Microsoft Teams to address a variety of communication and collaboration needs. But what does it mean to adopt Microsoft Teams? What are the types of challenges that other organizations have faced when implementing Teams? How well does Teams meet specific use cases? And what best practices are other organizations discovering?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:45 AM - 12:15 PM MST

Is There a Role for Cisco UCC in an Office 365 World?

Mike Fasciani, Sr Director Analyst, Gartner

With organizations invested in both Cisco and Microsoft Office 365, application leaders need to decide a future direction for their Communications and Collaboration services. This session reviews the opportunities and risks of three commonly selected strategies — All Cisco, all Microsoft, or a combination of both.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 02:15 PM - 03:00 PM MST

Pandemic Preparedness for Digital Workplace Leaders

Mike Fasciani, Sr Director Analyst, Gartner

Pandemic preparedness requires extensive organizational and technology planning, but organizations that are caught short face extreme challenges. The uncertain time frame of disease outbreaks means digital workplace leaders should arrange short- and long-term plans for protecting employee health and ensuring continuity of operations. Organizations need to understand the best ways to prepare for, respond to and recover from such an event. In this session, Gartner will provide insights into how to support remote work to weather the storm.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 02:15 PM - 03:00 PM MST

Making the Right Investment Choices for Augmented Reality and Wearable Technology in the Digital Workplace

Rob Smith, Sr Director Analyst, Gartner

Augmented reality (AR) and wearable technology offer new opportunities to improve an organization’s efficiency, yet at the same time offers great challenges around actually implementing it. This session will not focus on the technology aspects of augmented reality or wearable technology but instead what is needed to actually launch an AR or wearable project for Frontline and Knowledge Workers facing issues such as user requirements, data protection, management policies, and location issues while highlighting the benefits from doing so.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 04:15 PM - 04:45 PM MST

Make Your Meetings Matter

Christopher Trueman, Principal Analyst, Gartner

It's fashionable to deride meetings and question their value. However, the more we automate routine work, the more we'll ask people to put their heads together to focus on creative, nonroutine work. When we really need to meet, we want to make it count. If your role demands that you spend time in meetings, how can you maximize your results by leveraging every practice, technology and AI advantage you can? This session shares data with you about the state of meetings in the digital workplace and takes you on an end-to-end journey of meeting possibilities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 09:15 AM - 10:00 AM MST

Can Office 365 Be My Only Content Services Platform?

Marko Sillanpaa, Sr Director Analyst, Gartner

Organizations who are migrating content from files shares and other content collaboration platforms to office 365 often wonder if they can replace their traditional content services platform. This session will describe the strengths and weaknesses of O365 as a CSP and provide attendees with a roadmap for success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 11:15 AM - 12:00 PM MST

Exploiting the Symbiotic Nature of Content and Artificial Intelligence

Michael Woodbridge, Sr Director Analyst, Gartner

Unstructured information in the form of content has a special relationship with AI technologies. Vast repositories of content provide a pipeline of organization specific insight to fuel AI programs. Additionally, content and it’s related processes are enhanced and ordered by AI. This session will provide guidance on how to organize content for and reaping the benefits of AI initiatives

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 11:15 AM - 12:00 PM MST

Ask the Expert: So Many Collaboration Tools! How Do We Collaborate Better?

Marko Sillanpaa, Sr Director Analyst, Gartner

There's more than one path to success, but sometimes that's challenging when it means there's more than one way to communicate or collaborate to get work done in a digital workplace. Is your organization struggling with rationalizing the portfolio of tools you use to get work done? In this Ask the Expert session, bring your questions and hear ideas about making sense of your options.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 01:30 PM - 01:50 PM MST

The Magic Quadrant for Meeting Solutions

Mike Fasciani, Sr Director Analyst, Gartner

Organizations of all sizes are adopting online video meeting solutions to drive collaboration within its increasingly distributed and mobile workforce and to meet with customers when in-person engagement is not viable. The market for these solutions continues to be dynamic with vendors both large and small innovating at impressive rates. This session assists in making the optimal vendor selection.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 02:15 PM - 03:00 PM MST

The Future of Collaboration: Emerging Trends Enabling New Ways of Working

Matt Cain, Distinguished VP Analyst, Gartner

The collaboration market is undergoing significant transformation to support new ways of working. This session will examine emerging application scenarios and technologies that enable organizations to promote a new work nucleus for collaboration, community-building, professional networking, employee crowdsourcing and collaborative work management.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

As a digital workplace leader, you have a critical role to play in designing a successful employee experience strategy. This track explores how to build and activate a comprehensive employee journey to yield greater ROI for your digital workplace program. 

Sunday, March 15, 2020 / 02:30 PM - 04:30 PM MST

Workshop: Design Thinking for Innovation

Jim Carolan, VP, Design, Gartner

The goal of this workshop is to provide attendees with a hands-on and engaging introduction to the human-centered design practice of design thinking. The workshop attendees participate in each stage of the design thinking methodology through a practical exercise to gain a true perspective of how a designer’s mindset and methods for creativity can foster breakthrough innovation. Design thinking has gained significant momentum in the marketplace with industry leaders like Airbnb, Uber, SAP, IBM and GE making significant investments in the methodology.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:45 AM - 12:15 PM MST

Critical Soft Skills for Digital Leadership

Sarah Davies, Sr Director Analyst, Gartner

Leadership is more than decision making and management. It is also about change. Success for any leader depends on the contribution and participation of many people in the organization. Building support for an initiative, idea or concept depends on soft skills. This session will provide a review of the core skills, with practical advice on how to refine each of them to make you a better digital leader.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:45 AM - 12:30 PM MST

Ask the Expert: How Midsize Leadership Can Drive Digital Change Through Strategic Talent Management

Joe Mariano, Sr Principal Analyst, Gartner

Talent management is an essential component to executing a midsize enterprises' (MSEs') vision and digital business strategy. Leadership in midsize enterprises must ensure the right managers and staff are in place in order to create and sustain the culture required for effective execution. In this session, a Gartner analyst will take questions on what best practices can be implement to upskill and bring in new talent.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 01:45 PM - 02:05 PM MST

A Market Guide to Collaborative Work Management

Nikos Drakos, VP Analyst, Gartner

The Collaborative Work Management market vendors support business users in work planning and execution. This session will help to understand this emerging market, and discuss the factors that differentiate competing products: which aim to improve the way that collaborative work gets done.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 02:15 PM - 03:00 PM MST

Set Up Your Digital Workers for Their (and Your) Success — Know Them and Their Diversity

Michael Woodbridge, Sr Director Analyst, Gartner

Digital worker survey data of exceptional depth reveals the variety of attitudes workers have toward technology and its impact on their work. Discover their fears and hopes, compare their ideas to yours, and learn the methods with which you can make them more productive and successful.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 04:15 PM - 04:45 PM MST

The Modern Endpoint for Your Digital Workplace — PCs? Virtual? Unified? Contextual? Cloud-Based? — Yes!

Michael Silver, Distinguished VP Analyst, Gartner

Times have changed. Organizations can no longer dictate what types of devices are used to access critical applications and data and users want better experiences as they choose the devices to use and switch between them. This presentation examines how to provide a modern and flexible experience to employees and nonemployees while maintaining security.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 09:15 AM - 10:00 AM MST

Transforming Talent to Drive the Digital Workplace

Jason Cerrato, Sr Director Analyst, Gartner

The digital workplace is causing organizations to reinvent talent management strategy. This session will focus on HCM technology enabling strategic talent transformation and alignment around the way work gets done, and accounting for audience segments in the digital workplace.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 11:15 AM - 12:00 PM MST

How Culture Drives Digital Success in Midsize Enterprise: Case Studies Asana and The Trade Desk

Joe Mariano, Sr Principal Analyst, Gartner

Asana and The Trade Desk have been recognized by Fortune as two of the top midsize enterprises to work for in North America. Gartner analysts have worked with executives from both organizations to better understand the culture of success they have created to build their digital dexterity. In this session we will provide our findings as well as strategies on how your enterprise can use such culture technique to drive digital initiatives.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 02:15 PM - 03:00 PM MST

Community Is Your Super Power!

Sarah Davies, Sr Director Analyst, Gartner

This session will take you through how to set up a Community of Practice. CoPs give individuals the opportunity to develop skills and competence within chosen areas. At the same time, they increase the organization’s ability to innovate and deliver upon its strategic goals and so are the superpower your organization needs.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

The steps you take today help pave the way toward tomorrow’s advanced digital workplace capabilities. The future of work may be difficult to define now, but we know building resilience and cultivating an explorer mentality will help us thrive. This track prepares you for the road ahead and maps out your future of work. 

Monday, March 16, 2020 / 09:45 AM - 10:30 AM MST

Maverick: Digital Dysfunction Is Crippling Digital Transformation

Gavin Tay, VP Analyst, Gartner

Leaders are exploiting digital technologies to create a robust new digital business model. Though digital transformation brings manifest benefits, it however creates a culture of NOW. It also brings unforeseen and unexpected consequences that have persistent and deep negative effects, not just on individual employees but on organizations. This “digital dysfunction”(DD) undermines digital transformation’s beneficial outcomes. CIOs can adopt a “Layers and Players” approach, to identify disequilibrium and remedy organizational DD. Maverick research exposes unconventional thinking and advice.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 09:45 AM - 10:30 AM MST

Leading with Purpose in the #DigitalSociety

Frank Buytendijk, Distinguished VP Analyst, Gartner

The responsibility of technology leaders has increased. First to being part of the digital business. Now, also being responsible for the societal consequences of the use of data and technology. What changes will the digital society bring? How do we as people and professionals adapt to the digital society? What is the role or "purpose" in taking the lead in the digital society?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:45 AM - 12:15 PM MST

Exploit Technology Innovation to Revolutionize Your Working Environment

Nick Jones, Distinguished VP Analyst, Gartner

Innovative technologies will redefine our working environments. Smart spaces and buildings, IoT-enabled office equipment, 5G, front-line workers equipped with wearables, virtual reality and eventually implants, supported by indoor robots and drones. This session looks at the technologies that will change our future working environments and practices and the opportunities they’ll unlock.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 02:15 PM - 03:00 PM MST

The Power of Experiments: Testing Tech of the Future in the Physical Workplace

Tammy Shoham, Director Analyst, Gartner

Fewer than 25% of physical workplace leaders are effective at testing investments when they are unsure of the practical application. Workplace experimentation is appropriate when the use case or question is clear, testable, small-scale, and has an unknown outcome. Successful experiments with technologies and designs of the future help you learn how employees' workplace behaviors are changing.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 02:15 PM - 03:15 PM MST

Roundtable: Talent Redeployment Strategies

Emily Rose McRae, Director, Quantitative Analytics and Data Science, Gartner

Market shifts, economic cycles, and digital transformation can all lead to displaced employees. How organizations approach employee displacement will impact employee engagement, recruitment, and even revenue. Join this peer discussion facilitated by a Gartner expert to discuss: What is an organization's responsibility to displaced employees? What does a good talent redeployment program look like?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 04:15 PM - 04:45 PM MST

Maverick: Video Intelligence Will Save the World, Your Life and Your Job

Adam Preset, Sr Director Analyst, Gartner

Video is overwhelming in its impact outside of work, but video is treated differently from other "documents" in the workplace. That's good and bad: Bad since we're wasting video's potential, but good because video is unique compared to other media. We'll inspire you with ways video is making a difference, but also how your focus is on video will make you invaluable to your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 09:15 AM - 10:00 AM MST

Digital Ethics: The Age of Artificial Intelligence

Frank Buytendijk, Distinguished VP Analyst, Gartner

Digital ethics is at the peak of the hype. Many executives worry about the unintended consequences of the use of data and technology, particularly concerning AI. What are the latest developments in digital ethics? Which ethical principles are the most commonly cited around AI? How do we build a value system into AI systems?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 11:15 AM - 12:00 PM MST

Maverick* Research: The End of Office Space

Christopher Trueman, Principal Analyst, Gartner

The “office” is an artifact of industrialization. Digitalization calls for a far more agile, flexible and productive digital working environment. IT Leaders must prepare organizations to discard outdated ideas about physical offices. (Maverick research exposes unconventional thinking and advice.)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 02:00 PM - 02:45 PM MST

Ask the Expert: Striking a Balance Between Content Governance and New Ways of Working

Michael Woodbridge, Sr Director Analyst, Gartner

The future of work is upon us and content collaboration is at its heart. The promise is to revolutionize the way we work. However, good content governance is still required to support regulatory requirements and maintain operational efficiency. This Ask the Expert session will focus supporting the goals of this new world and staying out of trouble.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 02:15 PM - 03:00 PM MST

Hidden Trends in AI's Impact on the Future of Work

Emily Rose McRae, Director, Quantitative Analytics and Data Science, Gartner

Organizations tend to focus on the impact AI will have on displacing employees. Attend this session to learn about three less discussed trends for how AI will impact the future of work: AI's impact on skill development, AI's impact on managers, and AI's impact on access to the labor market.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 04:00 PM - 04:30 PM MST

Why and How Should Organizations Enable Frontline Workers for Digital Business?

Rob Smith, Sr Director Analyst, Gartner

This session will examine how the only real area of greenfield growth for the digital workplace is with the frontline workforce. It will examine how technology is being used to completely transform business processes that haven’t changed in decades by citing real-world success cases and providing best practices for enabling the frontline workforce.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 04:00 PM - 04:30 PM MST

Ten UX technologies That Will Change the Way We Work

Nick Jones, Distinguished VP Analyst, Gartner

We look at ten innovative user experience technologies that will enable future digital workplace systems and devices to be not just effective but enjoyable and will accelerate the shift from technology-literate humans to human-literate technologies. These include smart fabric, biosensing, short-range radar, smart spaces, location tracking, audio analytics, video analytics and more.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

You are privileged to be responsible for stewarding programs, managing technologies, crafting experiences and planning for the future. Our spotlight track helps you hone your leadership skills and harness the power of collaboration with teams across the business to deliver impactful results.  

Monday, March 16, 2020 / 09:45 AM - 10:30 AM MST

Leading with Purpose in the #DigitalSociety

Frank Buytendijk, Distinguished VP Analyst, Gartner

The responsibility of technology leaders has increased. First to being part of the digital business. Now, also being responsible for the societal consequences of the use of data and technology. What changes will the digital society bring? How do we as people and professionals adapt to the digital society? What is the role or "purpose" in taking the lead in the digital society?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 09:45 AM - 10:30 AM MST

Creating a Culture That Is Powered by Purpose

Leigh McMullen, Distinguished VP Analyst, Gartner

Purpose is easy if you’re SpaceX, or the CIA, you have a larger organizational purpose or mission to draw on. But some of us work for “regular” companies that sell insurance or provide drivers licenses to citizens. Purpose is a superpower that can amplify any organization no matter how mundane. But finding and leading with purpose starts with YOU!

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 09:45 AM - 10:45 AM MST

Roundtable: What Works and What Doesn’t for Enabling Workforce Creativity and Innovation

Hanns Koehler-Kruener, Managing Vice President, Gartner

How does your organization go from no ideas to good ideas to great ideas? We want to hear from those who have overcome barriers that hold back workers from doing their best, most creative work. How do you break away from routines to focus on the non-routine? What do you do to spark innovation? Bring your success story. Share it with your fellow attendees in this facilitated session with a Gartner analyst.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:30 AM - 01:00 PM MST

Workshop: Your Roadmap for First 100 Days as Digital Workplace Leader

Lane Severson, Sr Director Analyst, Gartner

Digital workplace leaders entrusted to spearhead a digital workplace program face a plethora of milestones to accomplish its intended business outcomes. This workshop outlines the five phases - Prepare, Assess, Plan, Act and Measure along with effective communication for Digital Workplace Leader to operationalize the transition for first 100 days to lay the foundation for continued success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:30 AM - 01:00 PM MST

Workshop: Amplify Your Persuasion Superpowers

Leigh McMullen, Distinguished VP Analyst, Gartner

More than ever CIOs must be masterful persuaders. Our research takes a fresh and entertaining take on the art of persuasion viewed through the lens of modern neuroscience. We assume persuasion is a natural talent, but it's something even people with engineering brains can master, if they know the right tricks. You will leave this session with skills you can use today.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 11:45 AM - 12:15 PM MST

Critical Soft Skills for Digital Leadership

Sarah Davies, Sr Director Analyst, Gartner

Leadership is more than decision making and management. It is also about change. Success for any leader depends on the contribution and participation of many people in the organization. Building support for an initiative, idea or concept depends on soft skills. This session will provide a review of the core skills, with practical advice on how to refine each of them to make you a better digital leader.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 12:45 PM - 02:00 PM MST

Women in IT Luncheon: A Conversation Among Women and Men on Gender Diversity

Marie Sienkowski, Sr Director Analyst, Gartner

Empowering Women for and with Each Other - Addressing gender bias between women and how they can support each other up the leadership ladder.
Engaging Men to Advance Women - How men can help women work to their full capacity as leaders and why they would want to.
Removing Institutional Barriers and Blind Spots — Whether gender bias is subtly built into the system or does its damage unconsciously, there is a clear path to elimination.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 03:45 PM - 05:15 PM MST

Workshop: Productivity Hackathon

Sarah Davies, Sr Director Analyst, Gartner

Productivity is dependent upon reflection, collaboration and clear communication. How can you demonstrate this to the most ardent of IT professionals? This workshop will take you through a series of interactive exercises to illuminate the power of each of these capabilities to clearly demonstrate their impact of productivity, leveraging a simple roll of the dice.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 04:15 PM - 04:45 PM MST

Maverick: Video Intelligence Will Save the World, Your Life and Your Job

Adam Preset, Sr Director Analyst, Gartner

Video is overwhelming in its impact outside of work, but video is treated differently from other "documents" in the workplace. That's good and bad: Bad since we're wasting video's potential, but good because video is unique compared to other media. We'll inspire you with ways video is making a difference, but also how your focus is on video will make you invaluable to your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, March 16, 2020 / 05:15 PM - 06:00 PM MST

Use the New Work Nucleus to Change How Work Gets Done

Gavin Tay, VP Analyst, Gartner

Frank Buytendijk, Distinguished VP Analyst, Gartner

Emily Rose McRae, Director, Quantitative Analytics and Data Science, Gartner

Adam Preset, Sr Director Analyst, Gartner

Changing business models demand a more agile, collaborative and analytical workforce. The shift to SaaS-based personal and team applications—what we call the new work nucleus—can drive a workforce transformation. But all too often, the transition to the SaaS-portfolio is treated as a lift-and-shift operation, and there is little, if any attention paid to workforce enablement. This presentation highlights the power of the new work nucleus to transform work, and offers proven practices for maximizing its impact. (HLC)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 09:15 AM - 10:00 AM MST

Ask the Expert: Culture Will Be the Reason Why Your Transformation Fails

Digital business transformation in your company will fail because of the culture. Culture acts as an immune system to organizational change. In this session, the expert will unpack big culture questions such as:
1. How can you create a culture program to overcome initial resistance?
2. How can you work with people's natural tendency to adapt?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 11:15 AM - 12:00 PM MST

Ask the Expert: Take Personal Effectiveness to the Next Level

Hanns Koehler-Kruener, Managing Vice President, Gartner

Effective digital workplace leaders can be the best and most productive collaborators and communicators. How can you balance technology and a personal touch to stay organized and connected and to deliver results? In this Ask the Expert session, bring your questions about productivity and effectiveness and hear ideas and advice about how you can succeed.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 02:15 PM - 03:00 PM MST

Community Is Your Super Power!

Sarah Davies, Sr Director Analyst, Gartner

This session will take you through how to set up a Community of Practice. CoPs give individuals the opportunity to develop skills and competence within chosen areas. At the same time, they increase the organization’s ability to innovate and deliver upon its strategic goals and so are the superpower your organization needs.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, March 17, 2020 / 04:00 PM - 04:30 PM MST

What Can We Learn From Global Organizations Having High Digital Workplace Maturity

Lane Severson, Sr Director Analyst, Gartner

Digital workplace programs initiated with a shift to SaaS-based productivity tools are transforming workforce culture and facilitating new ways of work. This presentation can help Application leaders to learn from the success stories of the digital workplace transformations to improve digital dexterity, employee engagement and effectiveness in their organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.
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