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Robin Milton-Schonemann
Director Analyst
Gartner
Speaker Topics
- Value and Outcomes
- DEX and Autonomous Mgmt. Tools
- Technical Professionals
- Future of Work
- Management Tools
- Analytics and Metrics
- Architecture, Engineering and Administration
- Organizational Change Management
- Leadership
- Agentic AI
- Everyday and Generative AI
Speaker Bio
Analyst within Digital Workplace, focusing on Endpoint Management and Digital Employee Experience.
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Sessions
Monday, March 01, 2027 09:30 AM - 10:15 AM PST
Gartner Opening Keynote: Work Is Changing, Change Is Work: A Practical Guide to Redesigning Work and Leading AI-Driven Change
Robin Milton-Schonemann,
Director Analyst, Gartner
Shanna Grafeld,
Sr Principal Analyst, Gartner
AI is transforming the workforce—not simply by changing the tools people use, but by reshaping how work is designed, performed and governed. This keynote provides practical guidance for leading that change. It explores how leaders and employees can redesign roles and workflows for human-AI collaboration; decide what autonomous AI should do and where human judgment must remain; and establish the skills, guardrails and psychological safety needed to build trust. Attendees will learn how IT, HR, business and digital workplace leaders can align people, technology and AI around shared goals—moving from fragmented experiments and personal productivity gains to scalable, responsible workforce transformation and measurable business value.
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Tuesday, March 02, 2027 12:00 PM - 12:20 PM PST
Magic Quadrant for Endpoint Management Tools
Robin Milton-Schonemann,
Director Analyst, Gartner
Endpoint management tools are an essential component to manage and secure the digital workplace. Continued advancements in automation capabilities are reducing operational labor and increasing the ability to minimize employee disruption while performing routine operations. This theater session will present the recently published 2026 Magic Quadrant for Endpoint Management Tools.
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Tuesday, March 02, 2027 02:00 PM - 02:30 PM PST
Emerging Outcome-Driven Metrics for Managing the Digital Workplace
Robin Milton-Schonemann,
Director Analyst, Gartner
Digital workplace leaders have no shortage of metrics, yet many struggle to demonstrate business value. The challenge is not collecting data, but identifying what matters. This session examines outcome-driven metrics that link technology adoption and employee experience initiatives to business outcomes. Discover practical approaches, examples and pitfalls that can undermine credibility when metrics become disconnected from the story they are intended to support.
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