Explore this year's tracks

View the tracks for IT infrastructure, operations and cloud executives and dive into last year’s sessions while we work on the full 2026 agenda.

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      Conference Tracks at a Glance

      This year’s theme is Accelerate Value. Deliver Intelligently. It is a rallying call for IT leaders to ignite transformation: Dive into tracks that illuminate data-driven intelligence, strategic AI and resilient solutions. Shape tomorrow — empower your teams and technology to thrive.

      A: Evolving Leadership

      This track is dedicated to supporting I&O leaders as they communicate with their leaders, design, transform and manage their functions, ensuring they have the right talent and skills in place to meet both current and future organizational needs.

      B: Navigating Innovations and Disruptions

      This track examines how I&O leaders can empower their teams to drive organizational success by embracing innovation and disruption.

      C: Transforming Cloud Platforms

      This track guides cloud leaders in developing and executing transformative strategies that harness the full potential of cloud platforms, ensuring they become powerful enablers of organizational goals and sustained competitive advantage.
      Look back at 2025 conference sessions

      There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Gartner Conference Navigator.

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      Tuesday, December 09, 2025

      09:30 AM - 10:15 AM PST

      Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
      Paul Delory, VP Analyst, Gartner
      Autumn Stanish, Director Analyst, Gartner
      Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

      11:00 AM - 11:45 AM PST

      Ask the Expert: What are the Pros and Cons of Fixed Price Versus T&M models in an Agile World
      Sundar Viswanathan, Sr Director Analyst, Gartner
      Most clients choose time and materials commercial models for their IT services deals. However, when they opt for a fixed-price model, they often struggle to manage the deliverables effectively. This session will outline the pros and cons of each commercial model, and guide on when and how to apply them, including insights into the more sophisticated outcome-based model. ... Show More Show Less

      11:00 AM - 11:30 AM PST

      Elevating Infrastructure & Operations to the Boardroom
      Mike Cisek, VP Analyst, Gartner
      CIOs and I&O leaders feel that boardroom stakeholders often overlook crucial IT infrastructure and operations issues. To address this, CIOs and I&O leaders should strategically introduce these topics in boardroom discussions, highlighting their importance and establishing clear connections to both tangible and intangible business priorities. ... Show More Show Less

      11:00 AM - 11:30 AM PST

      How to Successfully Adopt Agentic AI in Observability to Realize Value
      Andre Bridges, Director Analyst, Gartner
      Observability platforms are increasingly implementing intelligent agents to optimize or automate workflows with promises of productivity boosts and cost reduction. But what is realistic, and more importantly, how do you realize these benefits? This session will discuss best practices for adopting this disruptive technology, dealing with managing risk, cultural and process change, and shifting roles and responsibilities. ... Show More Show Less

      11:00 AM - 11:30 AM PST

      Prepare for Your Next Major Software and SaaS Renewal Negotiation With Gartner’s 5-Phase Approach
      Hannah Decker, Director Analyst, Gartner
      Software and SaaS vendors are increasing prices by 10%-20% or more at renewal. Organizations that fail to effectively prepare for critical renewals face significant unbudgeted costs and reduced value. This session will guide Sourcing and Procurement leaders through Gartner's five-phase approach to renewal negotiations, enabling them to lead their teams in effectively preparing for their next major renewal negotiation. This will help mitigate vendor lock-in, optimize costs and increase the value received from their vendors. ... Show More Show Less

      11:45 AM - 12:15 PM PST

      Service Express: 3 Data Center Strategies to Drive Longevity, Performance and Savings
      Chad Peters, DIRECTOR OF INFRASTRUCTURE SOLUTIONS, SERVICE EXPRESS
      Your data center powers productivity across the business, but finding ways to optimize it will test any budget. The good news is you can benefit from hardware reliability and ongoing savings within your current infrastructure. In this session, we'll share three targeted strategies that don't require unlimited resources. Learn how to build a more resilient future with equipment longevity, cost-effective upgrades and flexible hybrid maintenance. ... Show More Show Less

      12:30 PM - 01:00 PM PST

      Cloud Repatriation — The Reality and the Myth
      Jeffrey Hewitt, VP Analyst, Gartner
      Media entities report that cloud repatriation, the shift of applications from cloud providers back to on-premises, is a major trend today. This session will provide insights into the actual extent of this movement and the reasons behind repatriating certain applications. Additionally, it will offer recommendations for leveraging the trend of "optimal infrastructure." ... Show More Show Less

      12:30 PM - 01:30 PM PST

      Contract Negotiation Clinic: How to Negotiate With Microsoft
      Sara Gravesande, Director Analyst, Gartner
      The complexity of Microsoft's licensing scheme and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage risk reduction and value maximization. ... Show More Show Less

      12:30 PM - 01:00 PM PST

      How to Leverage SAM for Critical Cost Savings
      James Smith, Sr Director Analyst, Gartner
      Many organizations have invested in SAM or plan to invest. However, organizations are not leveraging SAM capability or data in their quest to cut software costs. In this session learn how cost saving can be achieve with SAM, and the risks of not leveraging SAM. ... Show More Show Less

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      George Beckinghausen
      Cloud Architect, University of Rochester

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