Sessions / Personalization in 2030: The Path to Customer-Centric Experience Orchestration

Personalization in 2030: The Path to Customer-Centric Experience Orchestration

Wednesday, June 10, 2026 / 10:30 AM - 11:00 AM MDT

Personalization is an ever-present priority for brands, but the pace of change and innovation continues to accelerate creating new capability gaps and opportunities. This session will help CMOs to understand the future of personalization in 2030 by providing the path from the current state of personalization to the target state of orchestrated customer centric experiences.

Speakers

Ant Duffin

VP, Team Manager

Gartner

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Ant Duffin

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