Frequently asked questions

How do I register for the conference?

You can register online or call +1 866 405 2511.

 

What methods can I use to pay?

You may pay with a Gartner Marketing conference ticket, credit card or invoice with PO number. Payment must be made prior to the conference or it will be collected upon entrance to the conference.

 

What is the cost to attend?
 
Register early for the lowest prices:

Early-bird registration: $3,625

Standard registration: $4,075

Public-sector registration: $3,275*

Gartner clients may contact their account managers for special pricing options or may use a Gartner Marketing ticket as a form of payment. 

*Public-sector conference prices are scheduled to increase January 1 

Is there a bulk discount for large groups?

A group rate discount is available, depending on size. Learn more about the Group Rate Discount here.

 

What is included in the full registration price?

Registration fee includes conference attendance, documentation, a special evening conference, breakfasts and lunches. Click here for details.

 

What are the conference hours?

Gartner Marketing Symposium/Xpo 2020 will officially begin Monday, June 1, 2020 at 7:45 a.m. and end at 3:00 p.m. on Wednesday, May 1.  

Are there any speaking opportunities at the conference?

Speaking opportunities are available for conference exhibitors. If you are interested in exhibiting, you will need to speak with a Gartner exhibitor sales representative. If you know who the representative is for your space, please reach out to them directly. If you are not aware of the representative for that space, call 1 800 356 4740 or email exhibit@gartner.com.

 

What if I am interested in exhibiting at the conference?

You will need to speak with a Gartner exhibitor sales representative. If you know who this is, you can reach out to them directly. If you are not aware of the representative for that space, email exhibit@gartner.com.

Are there any speaking opportunities at the conference?

Opportunities to present are generally available at Gartner conferences. Please fill out the form here and a representative of Gartner conferences will contact you.

How do I sign up for a Gartner one-on-one?

One-on-ones are available exclusively to paid registered full conference attendees and are not available to exhibitors or exhibitor conference session pass holders. Preregistration for one-on-ones and small sessions are available through Gartner Conferences Navigator, our online agenda-building tool.

Am I guaranteed the expert of my choice in my one-on-one meeting?

All registered attendees have the exclusive opportunity to speak directly with a Gartner expert in a private 30-minute one-on-one meeting. Due to the high demand for particular experts, sign up is on a first-come, first-served basis.

How do I sign up for roundtables, workshops and other sessions requiring preregistration?

Interactive sessions such as roundtables, workshops, and meetups are available exclusively to paid registered conference attendees* and are not available to exhibitors or exhibitor conference session pass holders. Due to the high demand and limited availability, we recommend you register in advance for these unique sessions. Preregistration is available through Gartner Conferences Navigator, our online agenda-building tool. (*Access to this content is restricted to those who are not part of an organization/company that provides services, products or solutions to professionals in this industry.)

Is there a list of Gartner experts who will be available at the event?

Yes, we will have a Gartner expert guide with the list of our experts and the key areas with which they can assist clients. Please check back for the guide.

Are there any restrictions around Gartner one-on-ones?

One-on-ones are not available for vendor briefings or product demonstrations with experts. The expert reserves the right to stop the meeting if this situation occurs. Clients interested in briefing analysts may contact the Vendor Relations department by emailing vendor.briefings@gartner.com to schedule a meeting following the event.

Gartner has reserved a limited block of hotel rooms at special hotel rates for registered attendees when you book through your gartner.com account. Hotel reservations are not currently open. Check back for updates!

When will I have access to documentation?

Registered attendees will be informed via email as conference documentation becomes available on Gartner Conference Navigator. This email will include step-by-step instructions to access presentations and select audio-recorded sessions.

What should I do as a first-time attendee?

  • Before you arrive, build your agenda using Gartner Conference Navigator (on your desktop or via our mobile app).
  • Make sure your profile is complete in order to get the best from our profile match feature. Share information about your interests and priorities to discover the sessions that are the best fit for you.
  • Be sure to register in advance for any roundtables, Gartner one-on-one meetings or workshops you’d like to attend. We also have networking breakfasts and breaks running throughout the conference to help you expand your network.
  • If you need a hand getting started, contact the Conference Concierge Team for assistance. They can create an agenda based on your priorities, recommend exhibitors to connect with and even schedule your Gartner one-on-one meeting.
  • Join us at the Solution Showcase during daily receptions so you can meet with the technology leaders in the space and find the solutions you need.

 

What is the Gartner Conference app and do I need to download it?

Gartner Conference Navigator is our mobile app (available for Android and iOS) that makes it easy for you to navigate and build your personal agenda. Download from your app store, sign in with your log-in details and you’ll be good to go. Don’t forget to opt in to receive push notifications while with us to keep informed of the latest conference updates.

 

 Is my attendance limited if I am not currently a Gartner client?

Absolutely not! As long as you have fully paid your registration fee, you have access to all conference activities open to you, along with Gartner session documentation. If you’re interested in becoming a Gartner client, you can visit the Gartner Zone to better understand the benefits you’ll receive.

 

Are there limited seating sessions that I need to book?

Yes, you will need to sign up in advance for some sessions like workshops, Meetups and roundtables. If you try to register for a session and it is listed as ‘full’ or ‘closed,' there is still a possibility you can attend. Once at the conference, find the room for that session and arrive there about 15 minutes prior to the session start to have your name added to the waiting list. Spaces will be allocated on a first-come, first-served basis.

 

What should I wear?

We suggest comfortable shoes — you’ll be doing a lot of walking from your hotel room to the conference space, from session to session and navigating the Solution Showcase. Business-casual dress is what most attendees opt for, but we also recommend that you dress in layers, as the conference rooms can get chilly.

Are there any executive leadership tracks/sessions available at the conference?

Yes, there is an exclusive CMO Circle available at the conference. Attendance requires application. Attendees can apply to the Gartner CMO Circle as part of the registration process. All qualified registrants will be considered and will be granted confirmation based on qualifications defined below and space availability. The program has limited capacity to facility the interactive, collaborative content.

  • Applicant must have marketing leadership responsibilities for a business unit or division
  • Applicant must not report into any higher marketing executive
  • The applicant is not employed by an organization that provides products or services to marketing professionals

Please note: Eligibility decisions are determined at the sole discretion of the Gartner conference team. You will be notified of acceptance status by email. All information you provide is strictly for Gartner internal use and will not be divulged to any third-party organization

 

What is included in the CMO Circle?

  • Powerful roundtable, workshop and breakout sessions designed to promote thought leadership and peer discussion
  • CMO-only luncheons with inspiring guest speakers
  • Exclusive access to research and Gartner expert facilitators
  • Priority access to book your Gartner one-on-one meeting and sessions requiring preregistration 
  • Concierge services to help you make the most of your time at the conference, including scheduling assistance