Leverage Industry Insights

 

Industry day provides an exceptional platform for CIOs and IT executives to gain multifaceted insight into the opportunities and challenges of powering digital transformation in three key verticals, as well as to exchange ideas and experiences with others from similar organizations. You are exposed to the latest thinking around business model innovation, explore future industry scenarios, and hone and validate their strategies for the successful adoption of critical technologies.

 

All Industry Day sessions are held on Monday, June 3

Agenda / By Industry

Monday, June 03, 2019 11:00 AM|Monday, June 03, 2019 11:30 AM
Cross-Industry Lessons for Creating a Personalized Customer/Employee Experience-Focused Culture
Michelle Duerst, Sr Director Analyst, Gartner

The war for the future workforce has already begun. Industries will begin to search and source for the best talent to disrupt their markets. This session will focus on how lessons learned across industries improve the employee experience to drive customer experience and shareholder value.


Monday, June 03, 2019 11:45 AM|Monday, June 03, 2019 12:15 PM
How to Hack Your Insurance Culture (and Keep Your Job!)
Richard Natale, Sr Director Analyst, Gartner

Are insurance cultures really hackable? This session will examine the do’s and don’ts of culture hacking for insurance CIOs, explore examples of provocative and effective hacks, and provide insurance CIOs with a game plan for launching a successful culture hack campaign.


Monday, June 03, 2019 12:15 PM|Monday, June 03, 2019 01:30 PM
Financial Services Lunch: Successfully Navigating Transformational Challenges
David Furlonger, Distinguished VP Analyst, Gartner
Christophe Uzureau, VP Analyst, Gartner
Claudette McGowan, CIO Enterprise Technology Employee Experience, Bank of Montreal
Dan Dickinson, Chief Information Officer, Equitable Bank
Julie Lecomte, Vice-President Technologies Performance and User Experience, Desjardins

Please join us over lunch for a thought provoking discussion with Leading Financial Services IT Executives regarding current transformational challenges in the FSI sector. Gartner Research Vice-President’s David Furlonger and Christophe Uzureau will probe as to the key forces in play in the FSI sector, how FSI’s have already responded to the evolving environment, and how they are navigating their course forward.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 03, 2019 01:45 PM|Monday, June 03, 2019 02:15 PM
Three Core Banking Strategies to Survive Digital Transformation
Don Free, VP Analyst, Gartner

Digital business strategy has to transition into digital business reality, but recent core modernization trends tell a different story. This session focuses on methods to pull CIOs and their companies out of the legacy modernization money pit and position them on the path to digital business riches.


Monday, June 03, 2019 02:30 PM|Monday, June 03, 2019 03:00 PM
Digital Leadership in Insurance: Unleashing Innovation Across the Enterprise
Richard Natale, Sr Director Analyst, Gartner

What should insurance CIOs do to excel at innovation? In this session, we will explore what the current focus of innovation is in insurance; the challenges CIOs must overcome to succeed in innovation, and some innovation best practices.


Monday, June 03, 2019 03:15 PM|Monday, June 03, 2019 03:45 PM
Banking CIOs Need a Digital Business Platform Roadmap
Don Free, VP Analyst, Gartner

As banks conduct digital business initiatives, it's becoming quite clear that not all digital banking initiatives are equally successful. Gartner provides bank CIO guidance on how to build a roadmap to the digital business technology platform.


Monday, June 03, 2019 11:00 AM|Monday, June 03, 2019 11:30 AM
2019 Top 10 Business and Strategic Technology Trends for Higher Education
Glenda Morgan, Sr Director Analyst, Gartner

The business of higher education is changing and the digital transformation of the academy is underway. Gartner will present the top 10 business trends driving the global higher education industry in 2019 and also the top 10 strategic technologies that higher education CIOs should be tracking and selectively implementing to respond to these business pressures and drivers.


Monday, June 03, 2019 11:45 AM|Monday, June 03, 2019 12:15 PM
The 2019 Higher Education CIO Agenda
Terri-Lynn Thayer, VP, Team Manager, Gartner

Gartner’s annual CIO survey reveals that digital initiative are increasing in importance as an organization top priority, as a “game changer” and in real spending across higher education. Survey results signal that digital transformation is well underway. We will review key insights from the survey such as the fact that AI and ML top the list for “game changing” technology but they don’t even show up on the list of top “new investments.”


Monday, June 03, 2019 01:45 PM|Monday, June 03, 2019 02:15 PM
The Future of Continuous Learning
Glenda Morgan, Sr Director Analyst, Gartner

Social, technological and economic forces are driving changes in education and workforce preparation. But what does the future of lifelong or continuous learning look like? We describe a future with a range of different business models and providers in a broader ecosystem and describe how higher education institutions and others can best prepare for this time.


Monday, June 03, 2019 02:30 PM|Monday, June 03, 2019 03:00 PM
Blockchain in Higher Education — Flip or Flop?
Terri-Lynn Thayer, VP, Team Manager, Gartner

Higher education has mounting interest in blockchain initiatives with a growing number of vendors and institutions piloting a wide variety of use cases. While some of the most ambitious use cases have the ability to be quite transformative and even disruptive there are many hurdles and the Trough of Disillusionment lies ahead. We will explore a range of use cases, identifying key aspects of both success and failure.


Monday, June 03, 2019 03:15 PM|Monday, June 03, 2019 03:45 PM
How to Build a Cross-Industry Innovation Playbook
Stephen Smith, VP Analyst, Gartner

Disruption will increasingly come from quarters outside of your industry. Going solo will no longer be competitively sufficient. This session will explore ideas, best practices and techniques from many industries that will help you connect with partners and prepare for a more disruptive future.


Monday, June 03, 2019 11:00 AM|Monday, June 03, 2019 11:30 AM
The Top Business and Technology Trends in Government
Rick Howard, VP Analyst, Gartner

Government CIOs and IT leaders can demonstrate the value of strategic technology investments by linking them to the business drivers that will impact government over the next three to five years. This session presents the top business and technology trends that CIOs should factor into their digital government business strategy, and IT roadmap to support new digital services and delivery models.


Monday, June 03, 2019 11:45 AM|Monday, June 03, 2019 12:15 PM
Citizen Experience in an AI-Driven World
Bill Finnerty, Sr Director Analyst, Gartner

The impact of AI on the way we experience service delivery will become increasingly unavoidable from using virtual assistants, to service personalization, through to the growing role of technologies like computer vision and the virtual world. Government is no exception, with a treasure trove of data spread across the silos of government related to everything from interactions, transactions through to satellite images and CCTV footage government is uniquely place to redefine how we experience the delivery of government services. Government’s need to join the dots between the data, their mission and the role of emerging technologies in developing predictive service deliver models.


Monday, June 03, 2019 01:45 PM|Monday, June 03, 2019 02:15 PM
Become Digital Grade for a Cross-Industry World
Stephen Smith, VP Analyst, Gartner

As boundaries between industries continue to blur, and as industries connect in new ways, significant opportunities will emerge. These will take the form of multi-industry ecosystems that will be fueled by game changing technologies and by those enterprises that anticipate and prepare. This session will highlight those technologies as well as outline the path to become “cross-industry digital grade.”


Monday, June 03, 2019 02:30 PM|Monday, June 03, 2019 03:00 PM
2019 CIO Agenda: A Government Perspective
Rick Howard, VP Analyst, Gartner

When it comes to strategic priorities in government, CIOs are making investments in data and analytics, cybersecurity and cloud to achieve mission outcomes. This session will present key findings from the government results of the 2019 CIO Agenda survey and help CIO compare and contrast their strategic initiatives with peers in the public and private sectors.


Monday, June 03, 2019 03:15 PM|Monday, June 03, 2019 03:45 PM
Using Platform Business Models to Run Your Government More Like a Business
Bill Finnerty, Sr Director Analyst, Gartner

Platform business models have sparked much of the digital revolution, but governments have lagged in leveraging their benefits. What are these platform business models and how can a government CIO lead their organization in using them to fuel their transition to digital government?


Tuesday, June 04, 2019 11:00 AM|Tuesday, June 04, 2019 12:00 PM
Roundtable: Digital Government Next — Taking Digital Government to the Forefront
Greg Loos, Executive Partner, Gartner
Scott Kennedy, Sr Executive Partner, Gartner

Learn from other government technology leaders as they develop and implement the next wave of digital government initiatives. Discuss the program objectives, technologies and governance models that are driving successful digital government innovation. Assess how others have overcome risks to operations, budgets and culture that limit government- and public-sector transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 04, 2019 12:00 PM|Tuesday, June 04, 2019 12:30 PM
Applying ContinuousNext Keynote to Government
John Kost, Distinguished VP Analyst, Gartner

All tiers of government face significant challenges in a world of constant change. Private sector change is disrupting industries and creating new differentiators between upstarts and legacy companies. Government can find it difficult to keep up with these constant changes,but it is not immune from the expectations they create. In this session, we will examine how ContinuousNext can be best applied in government to improve your business outcomes.


Tuesday, June 04, 2019 02:15 PM|Tuesday, June 04, 2019 03:00 PM
Ask the Expert: Discussion About the Government Contextualization of the Keynote
John Kost, Distinguished VP Analyst, Gartner

To supplement the session entitled "Applying ContinuousNext to Government," this session will be an opportunity for attendees to ask questions and further discuss the Gartner Opening Keynote and how it applies in government.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 04, 2019 04:00 PM|Tuesday, June 04, 2019 04:30 PM
Connect Accountability and Transparency With Government Data and Public Dashboards
Rick Howard, VP Analyst, Gartner

Increased transparency is a major force driving open-data initiatives but many government organizations struggle to show how data also increases accountability. This session will provide government CIOs with the techniques needed to establish a sustainable performance management program that tracks progress on organizational priorities and goals.


Start planning your agenda now