Take advantage of special Gartner hotel room rates.

Accommodations

Gartner IT Symposium/Xpo™ will take place at the Walt Disney World Swan and Dolphin Resort, Disney's Yacht and Beach Club Resorts and Disney's BoardWalk Inn. A full day of industry-specific insights will kick off on the morning of Sunday, October 20, 2019 with additional industry content throughout the week.

 

Hotel reservations for Executive Programs Attendees are currently open. Reservations will open to General Attendees in the coming weeks. Check back for updates!

 

The deadline to reserve a hotel room through the Gartner hotel reservation site, and at the discounted Gartner rate, is 5:00 p.m. EDT on Thursday, September 12, 2019. Discounted rates cannot be guaranteed after this date.

 

The Walt Disney World Swan and Dolphin Resort, Disney's Yacht and Beach Club Resorts and Disney's BoardWalk Inn are available exclusively to Executive Programs Primary Members, Team Leaders and Bring Your Boss participants. Access to exclusive Executive Programs hotel rooms is subject to your membership status at the time of the conference.

 

Reservations made at the Walt Disney World Swan and Dolphin Resort require a 4 night minimum stay. All other Gartner IT Symposium/Xpo hotels require a 3 night minimum stay. 

 

Booking Your Reservations

Please note that you must be registered for the conference to make a hotel reservation. To make your hotel reservation, log into your Gartner IT Symposium/Xpo registration profile in your Gartner.com account and select “Book Hotel.” Reservations must be made with Gartner and cannot be booked directly with the affiliated hotels.

Government Rate

Gartner is able to offer a limited number of rooms at the GSA per diem rate in effect during the conference dates. Government rate rooms are subject to availability and offered on a first-come, first-served basis for qualified United States government officials and military travelers. If the public sector rate is no longer available you will be offered a room at the commercial rate. If you choose to book at the commercial rate the price cannot be adjusted regardless of your public sector status. The rate listed in your confirmation email will be the rate you will be charged by the hotel.

 

All reservations made at the government rate are subject to review, and a valid government or military ID will be required at check-in for the hotel to reconfirm your eligibility to receive the per diem rate.

 

Government room rates are quoted at the current GSA per diem rate and are subject to change if GSA rates are adjusted by the government. Government rate rooms will not be charged until check-in and are subject to the same cancellation policies outlined in the Hotel Cancellation Policy.

 

Public sector rooms at the Swan, Dolphin, Yacht & Beach and Boardwalk hotels are available exclusively to Executive Programs Primary Members, Team Leaders and Bring Your Boss participants.

 

Please note, the Marriott Villages (Courtyard, SpringHill and Fairfield Inn) will honor the government rate to members of the public sector from both inside and outside of the United States.

 

Please reference Frequently Asked Questions for more details regarding GSA per diem qualifications.

 

Hotel Cancellation Policy

From the time of booking, you have 3 business days to cancel your reservation without incurring a cancellation fee. Cancellations made outside of this window and prior to 5:00 p.m. EDT on Thursday, September 12, 2019 will be charged a non-refundable cancellation fee equal to a one night stay. After 5:00 p.m. EDT on Thursday, September 12, 2019, the hotel will charge a non-refundable deposit of the full minimum night stay. The rate provided at the time of booking and listed in your confirmation email will be the rate charged to the credit card provided at the time of booking for your non-refundable deposit or cancellation fee, including applicable taxes and fees. Government rate rooms will not be charged until check-in and are subject to the same cancellation policies outlined above.

 

Failure to check-in on your scheduled arrival date will result in the cancellation of your entire reservation and will be subject to the cancellation penalty.

 

If you cancel your conference registration, you will need to cancel your hotel reservation separately. Please note, the cancellation will be subject to the Cancellation Policy stated above.

 

Should you need to change or cancel your hotel reservation prior to 5:00 p.m. EDT on Thursday, September 12, 2019, you can do so by logging into your Gartner IT Symposium/Xpo registration profile in your Gartner.com account or by emailing Gartner Global Conferences. If you need to change or cancel your hotel reservation after this date, you will need to contact the hotel directly.

 

For more information, please reference Frequently Asked Questions and our Hotel Booking Guide or contact Gartner Global Conferences at 1.866.405.2511 (click here for a list of our global numbers).

Venue

Walt Disney World Swan & Dolphin Resort
1500 Epcot Resort Boulevard
Lake Buena Vista, Florida 32830

Travel Information

Parking and Local Transportation

We offer complimentary shuttle transportation to and from the Gartner IT Symposium/Xpo hotels. Shuttles run every 10-20 minutes throughout the conference hours.

 

Please note, onsite parking is not available. If you elect to drive, you are welcome to park at the ESPN Wide World of Sports Touchdown parking lot where we offer complimentary shuttle service to and from the Walt Disney World Dolphin Resort.

 

On the evening of the Special Event, shuttles will return to the hotels on each of the bus routes as well as the ESPN Wide World of Sports Touchdown parking lot.

 

Airport Transfers

Attendees are responsible for making their own ground transportation arrangements to and from the airport. If you are staying at one of the Gartner IT Symposium/Xpo hotels we are pleased to offer a discounted rates on arrangements made with Mears Transpiration. For more information on discounted rates please visit Mears Travel. 

Area Attractions

As an attendee of Gartner IT Symposium/Xpo, you and your family have access to specially priced Walt Disney World Tickets, valid from October 13 – 31, 2019.

 

All of the tickets include the ability to pre-select up to three FastPasses. These specially priced tickets are not available for purchase at the theme park Ticket Windows and must be purchased in advance. For any questions, please contact the Disney Ticket Reservation Center at 1.407.566.5600.

 

Discounted Walt Disney World Tickets are available for purchase until 5:00 p.m. EDT on October 19, 2019, so book your tickets now!

Fraud Alert

We have been made aware that service providers, such as Exhibition Housing Management, have contacted individuals who are attending our conference to offer hotel reservation services and/or sell copies of the confidential attendee list.

 

Please note that Gartner has NOT authorized them, or anyone else, to contact attendees on our behalf, nor does Gartner share/sell attendee contact information to anyone.

 

Providers have been identified include, but are not limited to:

 

  • Conference Connects
  • Exhibition Housing Management
  • E-hoteliers
  • PROGRESS EXPO SERVICES
  • Campaign Propellant
  • Leads Pioneer
  • Fine List Info
  • Trade Show Planners
  • MSP Channels
  • Reach Executives
  • Good Sign Tech
  • Technologi Search

 

To Be Safe

Event attendees should not share any personal information, including credit card information, with these groups and should follow the booking instructions on the Venue & Travel page to make all hotel reservations.

 

Booking with unknown service providers exposes you to the risk of incurring fraudulent credit card charges as well as not actually having a valid reservation for the event.

 

If you are contacted by a fraudulent service provider, please be sure to inform Gartner at GartnerGlobalEvents@gartner.com.

Reserve your space now