Gartner is able to offer a limited number of rooms at the GSA per diem rate in effect during the conference dates. Government rate rooms are subject to availability and offered on a first-come, first-served basis for qualified United States government officials and military travelers. If the public sector rate is no longer available you will be offered a room at the commercial rate. If you choose to book at the commercial rate the price cannot be adjusted regardless of your public sector status. The rate listed in your confirmation email will be the rate you will be charged by the hotel.
All reservations made at the government rate are subject to review, and a valid government or military ID will be required at check-in for the hotel to reconfirm your eligibility to receive the per diem rate.
Government room rates are quoted at the current GSA per diem rate and are subject to change if GSA rates are adjusted by the government. Government rate rooms will not be charged until check-in and are subject to the same cancellation policies outlined in the Hotel Cancellation Policy.
Public sector rooms at the Swan, Dolphin, Yacht & Beach and Boardwalk hotels are available exclusively to Executive Programs Primary Members, Team Leaders and Bring Your Boss participants.
Please note, the Marriott Villages (Courtyard, SpringHill and Fairfield Inn) will honor the government rate to members of the public sector from both inside and outside of the United States.
Please reference Frequently Asked Questions for more details regarding GSA per diem qualifications.
Hotel Cancellation Policy
From the time of booking, you have 3 business days to cancel your reservation without incurring a cancellation fee. Cancellations made outside of this window and prior to 5:00 p.m. EDT on Thursday, September 12, 2019 will be charged a non-refundable cancellation fee equal to a one night stay. After 5:00 p.m. EDT on Thursday, September 12, 2019, the hotel will charge a non-refundable deposit of the full minimum night stay. The rate provided at the time of booking and listed in your confirmation email will be the rate charged to the credit card provided at the time of booking for your non-refundable deposit or cancellation fee, including applicable taxes and fees. Government rate rooms will not be charged until check-in and are subject to the same cancellation policies outlined above.
Failure to check-in on your scheduled arrival date will result in the cancellation of your entire reservation and will be subject to the cancellation penalty.
If you cancel your conference registration, you will need to cancel your hotel reservation separately. Please note, the cancellation will be subject to the Cancellation Policy stated above.
Should you need to change or cancel your hotel reservation prior to 5:00 p.m. EDT on Thursday, September 12, 2019, you can do so by logging into your Gartner IT Symposium/Xpo registration profile in your Gartner.com account or by emailing Gartner Global Conferences. If you need to change or cancel your hotel reservation after this date, you will need to contact the hotel directly.
For more information, please reference Frequently Asked Questions and our Hotel Booking Guide or contact Gartner Global Conferences at 1.866.405.2511 (click here for a list of our global numbers).