Take advantage of special Gartner hotel room rates.


Gartner IT Symposium/Xpo™ will take place at the Walt Disney World Swan and Dolphin Resort, Disney's Yacht and Beach Club Resorts and Disney's BoardWalk Inn. A full day of industry-specific insights will kick off on the morning of Sunday, October 20, 2019 with additional industry content throughout the week.


Hotel reservations are currently open to all registered attendees. The deadline to reserve a hotel room through the Gartner hotel reservation site and receive the discounted Gartner rates is 5:00 p.m. EDT on Thursday, September 12, 2019. Discounted rates cannot be guaranteed after this date.


Booking Your Reservation

Please note that you must be registered for the conference to make a hotel reservation. To make your hotel reservation, login to your Gartner IT Symposium/Xpo™ registration profile in your Gartner.com account and select “Book Hotel.” Reservations must be made with Gartner and cannot be booked directly with the affiliated hotels.


Executive Programs Primary Members, Team Leaders and Bring Your Boss participants have exclusive access to The Walt Disney World Swan and Dolphin Resort, Disney's Yacht and Beach Club Resorts and Disney's BoardWalk Inn. Access to exclusive Executive Programs hotel rooms is subject to your membership status at the time of the conference.

Please reference our FAQs and hotel booking guide for more information on how to book a room, manage an existing reservation, cancellation terms and conditions, hotel offerings, and much more.

To view a list of the 2019 Gartner IT Symposium/Xpo™ hotels CLICK HERE.



If you need assistance making your reservations or have questions please contact the Gartner Conferences Team at 1.866.405.2511 (click here for a list of our global numbers).

Travel Information

Parking and Local Transportation

We offer complimentary shuttle transportation to and from the Gartner IT Symposium/Xpo hotels. Shuttles run every 10-20 minutes throughout the conference hours.


Please note, onsite parking is not available. If you elect to drive, you are welcome to park at the ESPN Wide World of Sports Touchdown parking lot where we offer complimentary shuttle service to and from the Walt Disney World Dolphin Resort.


On the evening of the Special Event, shuttles will return to the hotels on each of the bus routes as well as the ESPN Wide World of Sports Touchdown parking lot.


Airport Transfers

Attendees are responsible for making their own ground transportation arrangements to and from the airport. If you are staying at one of the Gartner IT Symposium/Xpo hotels we are pleased to offer a discounted rates on arrangements made with Mears Transpiration. For more information on discounted rates please visit Mears Travel. 

Area Attractions

As an attendee of Gartner IT Symposium/Xpo, you and your family have access to specially priced Walt Disney World Tickets, valid from October 13 – 31, 2019.


All of the tickets include the ability to pre-select up to three FastPasses. These specially priced tickets are not available for purchase at the theme park Ticket Windows and must be purchased in advance. For any questions, please contact the Disney Ticket Reservation Center at 1.407.566.5600.


Discounted Walt Disney World Tickets are available for purchase until 5:00 p.m. EDT on October 19, 2019, so book your tickets now!


Walt Disney World Swan & Dolphin Resort
1500 Epcot Resort Boulevard
Lake Buena Vista, Florida 32830

Fraud Alert

We have been made aware that service providers, such as Exhibition Housing Management, have contacted individuals who are attending our conference to offer hotel reservation services and/or sell copies of the confidential attendee list.


Please note that Gartner has NOT authorized them, or anyone else, to contact attendees on our behalf, nor does Gartner share/sell attendee contact information to anyone.


Providers have been identified include, but are not limited to:


  • Conference Connects
  • Exhibition Housing Management
  • E-hoteliers
  • Campaign Propellant
  • Leads Pioneer
  • Fine List Info
  • Trade Show Planners
  • MSP Channels
  • Reach Executives
  • Good Sign Tech
  • Technologi Search


To Be Safe

Event attendees should not share any personal information, including credit card information, with these groups and should follow the booking instructions on the Venue & Travel page to make all hotel reservations.


Booking with unknown service providers exposes you to the risk of incurring fraudulent credit card charges as well as not actually having a valid reservation for the event.


If you are contacted by a fraudulent service provider, please be sure to inform Gartner at GlobalConferences@gartner.com.

Reserve your space now