Get ready to explore


Gartner IT Symposium/Xpo™ takes place at the Walt Disney World Swan and Dolphin Resort, Disney’s Yacht and Beach Club Resorts and Disney’s BoardWalk Inn. A full day of industry-specific insights will kick off on the morning of Sunday, October 18, 2020, with additional industry content throughout the week.

Hotel reservations are currently open to all registered attendees. The deadline to reserve a hotel room through the Gartner hotel reservation site and receive the discounted Gartner rates is 5 p.m. EDT on Monday, September 14, 2020. Discounted rates cannot be guaranteed after this date.

Booking your reservation

Please note that you must be registered for the conference to make a hotel reservation. To make your hotel reservation, log into your Gartner IT Symposium/Xpo registration profile in your account and select Book Hotel. Reservations must be made through Gartner and cannot be booked directly with the affiliated hotels.

Executive Programs Primary Members, Team Leaders and Bring Your Boss participants have exclusive access to The Walt Disney World Swan and Dolphin Resort, Disney’s Yacht and Beach Club Resorts and Disney’s BoardWalk Inn. Access to Executive Programs hotel rooms is subject to your membership status at the time of the conference.

Register and Book Now

Please reference our FAQs and Gartner hotel booking guide for more information on how to book a room, manage an existing reservation, cancellation terms and conditions, hotel offerings and much more.

To view a list of the Gartner IT Symposium/Xpo 2020 hotels, click here.



If you need assistance making your reservations or have questions, please contact the Gartner Conferences Team at 1 866 605 1036 (click here for a list of our global numbers).


Walt Disney World Swan & Dolphin Resort
1500 Epcot Resort Boulevard
Lake Buena Vista, Florida 32830

Fraudulent alert

Gartner has been made aware that service providers have contacted a number of individuals who are attending our conference, and either (a) offered to assist in securing hotel accommodations, or (b) stated that because the official conference venue has been overbooked, they will locate alternative hotel accommodations (for an additional fee), or (c) stated that they are able to sell copies of the attendee list. Please note that they do NOT represent Gartner, nor have we authorized them or anyone else to contact attendees on our behalf.

Conference attendees should not share any personal information, including credit card information, with these groups and should follow the booking instructions on the Venue page to make all hotel reservations.

Booking with unknown service providers exposes you to the risk of incurring fraudulent credit card charges as well as not actually having a valid reservation for the conference.

If you are contacted by a fraudulent service provider, please be sure to inform Gartner at

Fraudulent providers that have been identified include, but are not limited to:

  • Conference Connects
  • Exhibition Housing Management
  • E-hoteliers
  • Campaign Propellant
  • Leads Pioneer
  • Fine List Info
  • Trade Show Planners
  • MSP Channels
  • Reach Executives
  • Good Sign Tech
  • Technologi Search
  • Tech Online Biz
  • NTA