Get ready to explore


Gartner IT Symposium/Xpo™ takes place at the Walt Disney World Swan and Dolphin Resort, Disney’s Yacht and Beach Club Resorts and Disney’s BoardWalk Inn. A full day of industry-specific insights will kick off on the morning of Sunday, October 18, 2020, with additional industry content throughout the week.

Hotel reservations are currently open to all registered attendees. The deadline to reserve a hotel room through the Gartner hotel reservation site and receive the discounted Gartner rates is 5 p.m. EDT on Monday, September 14, 2020. Discounted rates cannot be guaranteed after this date.

Booking your reservation

Please note that you must be registered for the conference to make a hotel reservation. To make your hotel reservation, log into your Gartner IT Symposium/Xpo registration profile in your account and select Book Hotel. Reservations must be made through Gartner and cannot be booked directly with the affiliated hotels.

Executive Programs Primary Members, Team Leaders and Bring Your Boss participants have exclusive access to The Walt Disney World Swan and Dolphin Resort, Disney’s Yacht and Beach Club Resorts and Disney’s BoardWalk Inn. Access to Executive Programs hotel rooms is subject to your membership status at the time of the conference.

Register and Book Now

Please reference our FAQs and Gartner hotel booking guide for more information on how to book a room, manage an existing reservation, cancellation terms and conditions, hotel offerings and much more.

To view a list of the Gartner IT Symposium/Xpo 2020 hotels, click here.



If you need assistance making your reservations or have questions, please contact the Gartner Conferences Team at 1 866 605 1036 (click here for a list of our global numbers).


Walt Disney World Swan & Dolphin Resort
1500 Epcot Resort Boulevard

Fraud alert

Please be advised that in the conference industry we often come across fraudulent services providers who claim to be able to offer hotel reservation services. Please note that Gartner has not authorized them, or anyone else, to contact you on our behalf. We encourage you to avoid these attempts by not engaging with suspicious emails or calls.

We recommend that attendees follow the booking instructions on the Venue page to make all hotel reservations. Booking with unknown service providers exposes you to the risk of incurring fraudulent credit card charges, as well as not actually having a valid reservation for the conference.

If you are contacted by a fraudulent service provider, please be sure to inform Gartner at

For a list of the fraudulent hotel providers that have been reported to Gartner, please click here.