Your metrics tell a story about the health of your supply chain. This information can uncover key business issues and gaps between supply chain performance and management expectations.
The Gartner Hierarchy of Supply Chain Metrics has long been regarded as the industry standard for end-to-end supply chain performance measurement. Gartner has translated this framework into a dynamic benchmark database that enables you to compare your organization against a peer group across 17 key supply chain performance metrics in seven core process areas. Unlike other methodologies that compare metrics in isolation, the Gartner benchmarking methodology looks at the interdependencies between metrics to identify improvement opportunities and make better business trade-offs.
Delivered in combination with research and expert advisory services, the Gartner benchmarking program provides the most comprehensive source for strategic supply chain measurement.
The Gartner Hierarchy of Metrics (Source: Gartner)