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Agenda / Track

Wednesday, 01 December, 2021 / 11:00 AM - 11:30 AM JST

(Tuesday, 30 November, 2021 / 09:00 PM - 09:30 PM EST)

Infrastructure for Anywhere Operations

Tony Harvey, Sr Director Analyst, Gartner

In the postpandemic world, customers, employees and partners will expect to operate seamlessly from any location and any device. IT Leaders need to adopt an anywhere-operations mindset when architecting their infrastructure for this new world.

Wednesday, 01 December, 2021 / 12:30 PM - 01:00 PM JST

(Tuesday, 30 November, 2021 / 10:30 PM - 11:00 PM EST)

4 Must Do’s to Transform Infrastructure & Operations Strategies to Support Change and Empower Anywhere Business

Julia Palmer, VP Analyst, Gartner

I&O leaders must reimagine themselves as providers of infrastructure services. The questions of “how to build infrastructure services to support change” and "how to develop business alignment" are now more topical than ever. This session highlights steps and decisive actions in the areas of business alignment, adaptability, innovative technology platforms and talent.

Wednesday, 01 December, 2021 / 03:10 PM - 03:40 PM JST

(01:10 AM - 01:40 AM EST)

Beyond 2030: Destructive trends and actions that companies should be aware of to survive

Tadaaki Mataga, Distinguished VP Analyst, Gartner

After 2030, the world will be a completely different world, that is, New World. The power of technology will increase, making a big difference between companies that can drive it and those that can't. In this session, we will discuss important disruptive trends that companies should be aware of and actions to take in order to survive beyond 2030.

Thursday, 02 December, 2021 / 10:45 AM - 11:15 AM JST

(Wednesday, 01 December, 2021 / 08:45 PM - 09:15 PM EST)

The Top Trends Impacting Infrastructure and Operations

Jeffrey Hewitt, VP Analyst, Gartner

This presentation identifies the top emerging trends that are impacting infrastructure and operations leaders over the next 12 to 18 months. Recommendations are provided that reveal how best to respond to those trends in order to help lead innovation and achieve optimal results.

Thursday, 02 December, 2021 / 12:15 PM - 12:45 PM JST

(Wednesday, 01 December, 2021 / 10:15 PM - 10:45 PM EST)

Digital Business in Japan: The Past and Your Future

Masaki Suzuki, VP Analyst, Gartner

Eight years have passed since Gartner began advocating the digital business. During this time, various attempts have been made in Japan, and it become apparent that the key is people and skills. In this session, Gartner explains the current status of Japanese enterprises with the user surveys conducted in Japan, and make recommendations for CIOs in Japan.

Thursday, 02 December, 2021 / 12:15 PM - 12:45 PM JST

(Wednesday, 01 December, 2021 / 10:15 PM - 10:45 PM EST)

Innovations Driving the Future of Networking

Andrew Lerner, VP Analyst, Gartner

This session will run thru innovative and disruptive technologies that will shape the future of networking. We will cover emerging network technologies, vendors, open-source, and describe the benefits and risks of the technologies. We will also make specific predictions regarding the adoption and timing of these technologies, and provide recommendations to appropriately adopt (or avoid) these technologies. We will discuss how these technologies help enable the new "infrastructure everywhere, users anywhere" enterprise, and specific topics covered include SASE, SONiC, and eBPF.

Thursday, 02 December, 2021 / 01:35 PM - 02:05 PM JST

(Wednesday, 01 December, 2021 / 11:35 PM - 12:05 AM EST)

Tokenization and Blockchain in Japan: What IT Leaders Should Know

Masaki Suzuki, VP Analyst, Gartner

There is a growing trend towards tokenization and using it for businesses. This is already more than a concept or a vision, and the scenario that a wider range of companies, regardless of industry, would be involved in some form of digital token or blockchain in the future. In this session, Gartner will discuss the trends and future of tokenization and blockchain in Japan.

Thursday, 02 December, 2021 / 02:55 PM - 03:25 PM JST

(12:55 AM - 01:25 AM EST)

Thinking About the Reality and Potential of Edge Computing

Takuma Yamamoto, Director Analyst, Gartner

Edge computing, which includes a variety of technologies, products, and services, is still in its infancy. However, technology innovation based on this idea will become more and more important in business in the future. In this session, we will discuss to understand the reality of edge computing that I&O leaders should know from vendor solutions and how to find business impact.

Wednesday, 01 December, 2021 / 11:00 AM - 11:30 AM JST

(Tuesday, 30 November, 2021 / 09:00 PM - 09:30 PM EST)

Cloud Computing Trends, 2022: It's time to accelerate your actions

Tadaaki Mataga, Distinguished VP Analyst, Gartner

The situation surrounding cloud computing is at a historic turning point. Enterprises should recapture the reality of the cloud and accelerate their actions. In this session, we will discuss actions that users should take based on user trends and vendor trends.

Wednesday, 01 December, 2021 / 12:30 PM - 01:00 PM JST

(Tuesday, 30 November, 2021 / 10:30 PM - 11:00 PM EST)

How to Shift to New Networking of Digital Era

Takeshi Ikeda, VP Analyst, Gartner

IT infrastructure and its networking is changing to new architecture dramatically. One direction is cloud-centric networking such as SASE. Another direction is networking diversity among OT/IoT system in your business ecosystem. This session delivers what you need to focus for following these changes successfully.

Wednesday, 01 December, 2021 / 03:10 PM - 03:40 PM JST

(01:10 AM - 01:40 AM EST)

How to Implement Consistent Security and Compliance in a Hybrid Multicloud World

Neil MacDonald, Distinguished VP Analyst, Gartner

Most enterprises will have data centers for years to come and most have adopted a multicloud strategy by design, making consistent security difficult. This presentation will outline a hierarchical framework of security controls and processes for the consistent management and security of a hybrid multicloud environment composed of physical machines, virtual machines, containers and serverless workloads.

Thursday, 02 December, 2021 / 10:45 AM - 11:15 AM JST

(Wednesday, 01 December, 2021 / 08:45 PM - 09:15 PM EST)

Wake Up from the Container Fantasy

Hiroko Aoyama, Sr Principal Analyst, Gartner

In this session, we highlight the illusions that Japanese companies tend to have about container technology, showing the inquiries sent to Gartner, and discuss the key points to get started without being deceived by marketing hype. The rapidly evolving trend toward to container platforms from containers and by summarizing the basics of these trends, this session can eliminate misunderstandings, excessive expectations, and some assumptions that lead to illusions.

Thursday, 02 December, 2021 / 12:15 PM - 12:45 PM JST

(Wednesday, 01 December, 2021 / 10:15 PM - 10:45 PM EST)

Ask the Expert: What to Do About Container Adoption? Define Your Own Decision Criteria

Hiroko Aoyama, Sr Principal Analyst, Gartner

The container trend continues to evolve. Initially emerging as a developer-driven trend, container technology will establish its position as the next generation infrastructure foundation by 2030. On the other hand, I&O leaders are faced with the challenge of what to base their adoption decisions on as the number of options rapidly increases. Based on the breakout session "Wake Up from the Container Fantasy", analyst will answer questions from participants in an interactive format.

Thursday, 02 December, 2021 / 01:35 PM - 02:05 PM JST

(Wednesday, 01 December, 2021 / 11:35 PM - 12:05 AM EST)

The Strategic Roadmap for Edge Computing — 2022

Bob Gill, VP Analyst, Gartner

This session applies Gartner's strategic roadmap framework to edge computing. This framework describes an idealized future state where edge computing is widely deployed, then examines the drivers, challenges and milestones. Enterprises should follow to maximize the potential benefits.

Thursday, 02 December, 2021 / 02:55 PM - 03:25 PM JST

(12:55 AM - 01:25 AM EST)

How To Build a Cloud Migration Cost Estimate

David Wright, Sr Director Analyst, Gartner

Migrating to the public cloud can take months or years and involve a complex mix of workload migration, application modernization and SaaS adoption. How much will all this cost? This session will equip I&O leaders with the guidance needed to realistically budget for their cloud migration projects.

Wednesday, 01 December, 2021 / 11:00 AM - 11:30 AM JST

(Tuesday, 30 November, 2021 / 09:00 PM - 09:30 PM EST)

Future of IT Operations: AIOps and What It Really Means for IT Operations

Yoshifumi Abe, Sr Director Analyst, Gartner

AIOps has become a much-hyped concept. This session will break down what is real and what is still fantasy about this exciting new technology, and provide tactical and strategic steps that CIOs should take to make the best use of AI/ML to enhance IT Operations.

Wednesday, 01 December, 2021 / 12:30 PM - 01:00 PM JST

(Tuesday, 30 November, 2021 / 10:30 PM - 11:00 PM EST)

Monitoring and Observability in a Hybrid Cloud world

Padraig Byrne, Sr Director Analyst, Gartner

Organizations are rapidly adopting multicloud, containers and microservices. Yet, they struggle to migrate their existing monitoring infrastructure to ephemeral architectures, leaving frustrated end users and large gaps in visibility. In this talk, we will cover how to use modern monitoring and observability tools and methodologies to better understand our applications.

Wednesday, 01 December, 2021 / 03:10 PM - 03:40 PM JST

(01:10 AM - 01:40 AM EST)

Drive New Disaster Recovery for 2025

Takuma Yamamoto, Director Analyst, Gartner

Climate change has been drastic in the last few years. With the upcoming earthquakes and eruptions, it's time for companies to rethink how to protect their data centers and IT infrastructure from such disasters and ensure business continuity. Meanwhile, the possibility of new DR by the cloud is beginning to appear. In this session, we will discuss the possibilities of new DR in the coming era of great change.

Thursday, 02 December, 2021 / 10:45 AM - 11:15 AM JST

(Wednesday, 01 December, 2021 / 08:45 PM - 09:15 PM EST)

Modernize ITSM to Meet the Demands of DevOps and Product Teams

Mark Cleary, Sr Director Analyst, Gartner

The one-size-fits-all ITSM processes implemented by most organizations no longer meet the needs of product- and digitally-focused organizations. I&O leaders must adapt, federate and modernize their ITSM offerings or risk being ignored by the DevOps and product communities. This session will explain the background to this situation and actions to take to address it.

Thursday, 02 December, 2021 / 12:15 PM - 12:35 PM JST

(Wednesday, 01 December, 2021 / 10:15 PM - 10:35 PM EST)

IT Infrastructure Recovery Mechanism Saves Data Damage Caused by Malware

Takuma Yamamoto, Director Analyst, Gartner

Malware such as ransomware is a threat that damages important corporate data, and the damage caused by infection can be enormous. However, the infrastructure mechanism that recovers a system from a disaster or system failure can recover important corporate information lost due to malware infection. In this session, we will discuss recovery measures for corporate systems damaged by malware, which are realized by devising infrastructure such as data backup.

Thursday, 02 December, 2021 / 01:35 PM - 02:05 PM JST

(Wednesday, 01 December, 2021 / 11:35 PM - 12:05 AM EST)

Ask the Expert: How to Back Up to Protect Your Data From Ransomware?

Takuma Yamamoto, Director Analyst, Gartner

There are endless reports of damage caused by ransomware. It is not always possible to prevent ransomware infections, so it is necessary to recover damaged data. In this session, answer participants' questions about backups that enable recovery from data damaged by ransomware.

Thursday, 02 December, 2021 / 02:55 PM - 03:25 PM JST

(12:55 AM - 01:25 AM EST)

How to Select the Right Cloud Management Tooling

Dennis Smith, VP Analyst, Gartner

With more workloads being deployed in the cloud, there is an increasing need to manage and operate different aspects of the deployment. This session will not only discuss the role of third-party tools but also how such tools can complement native tooling. A framework will be presented to add decision-makers to this endeavor. A set of representative vendors will be discussed.

Wednesday, 01 December, 2021 / 11:00 AM - 11:30 AM JST

(Tuesday, 30 November, 2021 / 09:00 PM - 09:30 PM EST)

Leadership Vision for 2022: Infrastructure and Operations

Nathan Hill, Distinguished VP Analyst, Gartner

I&O leaders have to be active contributors to their organization's digital success. They must deliver growth by helping scale digital initiatives throughout their enterprise whilst ensuring a resilient and adaptive infrastructure platform designed to support Anywhere Operations. This presentation will help in your I&O planning for 2022 and beyond.

Wednesday, 01 December, 2021 / 12:30 PM - 12:50 PM JST

(Tuesday, 30 November, 2021 / 10:30 PM - 10:50 PM EST)

Cultivate the Core of Next-Generation IT Utilization: Inner-Source Practice

Hiroko Aoyama, Sr Principal Analyst, Gartner

The key to using next-generation IT is to strengthen the company's IT skills without difficulty, change the culture to match the changing times, and realize the benefits. It has become essential for all companies to leverage open source, and some companies have started to practice Inner-source. This session will explain inner-source to I&O leaders who want to capture the innovation and collaboration advantages of OSS and instill that culture within their own companies.

Wednesday, 01 December, 2021 / 03:10 PM - 03:55 PM JST

(01:10 AM - 01:55 AM EST)

Is IT Operation Forgotten? Career Path for ITOps Staffs

Yoshifumi Abe, Sr Director Analyst, Gartner

Is the IT operations staff who have been responsible for the operations of the mission-critical systems properly evaluated? What kind of career path can IT operators staffs draw in the next era. In this session, we will discuss how IT leaders can envision a career path for IT operators in the next generation of enterprise IT as IT strengthens its business ties.

Thursday, 02 December, 2021 / 10:45 AM - 11:15 AM JST

(Wednesday, 01 December, 2021 / 08:45 PM - 09:15 PM EST)

Mindset to Be Acquired in a New Era

Tadaaki Mataga, Distinguished VP Analyst, Gartner

Recent changes are historical changes. Enterprises that can adapt to this change can survive, but if they don't, it will become significant risk being left behind. In this session, we will organize the mindsets that will be needed at these changing points of the historic era, and propose new guidelines that companies and organizations should take.

Wednesday, 01 December, 2021 / 11:00 AM - 11:30 AM JST

(Tuesday, 30 November, 2021 / 09:00 PM - 09:30 PM EST)

Digital Workplace Frameworks Unify Your Disconnected Employee Technologies

Gene Phifer, Distinguished VP Analyst, Gartner

Digital workplace and employee experience technologies are generally disconnected, siloed solutions, leading to inefficiency, quality issues, lack of agility, and employee dissatisfaction. Application leaders are looking for something to deliver a unified and holistic solution set and the architectural framework of a digital workplace hub will be the key.

Wednesday, 01 December, 2021 / 12:30 PM - 01:00 PM JST

(Tuesday, 30 November, 2021 / 10:30 PM - 11:00 PM EST)

Overcome the Challenges for Realizing the Citizen Development of RPA

Yoshifumi Abe, Sr Director Analyst, Gartner

Organizations with RPA initiatives are trying to broaden the scope of its implementation which is currently limited to some operations/LOBs. This session describes the possibilities and challenges of leveraging citizen development approach for expanding automations by RPA, and present some hints for considering whether citizen development approach should be adopted.

Wednesday, 01 December, 2021 / 03:10 PM - 03:40 PM JST

(01:10 AM - 01:40 AM EST)

Is DaaS Really Ready for Use Now?

Eri Hariu, Sr Principal Analyst, Gartner

With the growth of remote work, there is a growing interest in DaaS (Desktop as a Service) in Japanese organizations. This session will answer the key questions by I&O leaders such as specific use cases, the cost effectiveness and challenges, DaaS products and services, is now the time for DaaS?

Thursday, 02 December, 2021 / 01:35 PM - 01:55 PM JST

(Wednesday, 01 December, 2021 / 11:35 PM - 11:55 PM EST)

Frontline Worker Use Cases Leveraging AR/VR/MR

Eri Hariu, Sr Principal Analyst, Gartner

Empowering frontline worker with new technology is one of the key missions of any digital workplace strategy. This session will analyze the possibilities and typical challenges of applying "immersive technologies" such as virtual and augmented reality, how they can be used by workers in the workplace and what business benefits they can bring.

Thursday, 02 December, 2021 / 02:55 PM - 03:25 PM JST

(12:55 AM - 01:25 AM EST)

Accelarate the Paperless Initiatives: Challenges and Solutions

Masaki Suzuki, VP Analyst, Gartner

The trend toward paperless and Hanko-less has been growing rapidly in Japan. However, there are a number of hurdles in the way, and getting it wrong can result in significant cost and time wastage, as well as risks in legal and audit compliance. In this session, Gartner explains the overall picture of solutions for paperless and physical stamp elimination and provides recommendations to IT Leaders.