All 2026 Conference Sessions

Gartner IT Symposium/Xpo™ 2026 dives deep into key topics for CIOs and IT leaders around AI, executive leadership, cybersecurity, operating models and more to help you address your organization's mission-critical challenges.

2026 Conference Theme

Ignite Intelligence

AI is no longer a differentiator - it's now part of the foundation. CIOs must take the artificial out of intelligence, combining human ingenuity with AI to unlock value, drive agility, and navigate disruption. A human-centered approach is key to leading the intelligent enterprise.

Explore our conference sessions below, all developed with this theme in mind. 

Hear from past attendee on the value of attending and why they consider this the must-attend conference of the year. 
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Monday, 14 September, 2026

10:45 AM - 11:05 AM AEST

Workato: Worka-who? Meet Your Enterprise Orchestration Partner, Powering Your AI
CIOs face a tough call: AI speed or trust, rarely both. This session shows live how orchestration becomes the nervous system for trustworthy AI, connecting apps, data, and agents with governance built in from day one. See how to go from months of architecture debate to weeks of auditable, connected workflows, faster innovation without losing control or compliance. Walk away with your own AI orchestration blueprint. ... Show More Show Less

10:45 AM - 11:05 AM AEST

Zoom: From Conversations to Completion: Moving AI from Productivity Gains to Economic Value
Steve Jurisic, Solutions Engineering Manager, ANZ, Zoom
Every enterprise conversation creates work - a customer need to fulfil, a decision to execute, a problem to resolve, or a process to move work forward. See Zoom's AI and agentic platform connect conversations to agents, workflow and systems that turn what happens next into business outcomes - with an open, federated approach designed to work alongside your existing technology.
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11:15 AM - 11:45 AM AEST

Evaluating AI in CRM: What Vendors Really Offer
CRM continues to be a "buy market" in the Agentic era. Gartner forecasts 80% of vendors will integrate agentic AI by 2026, and AI-CRM spend will exceed non-AI CRM by 2028. Existing vendors enhance AI against 1000+ emerging AI-native challengers. Organizations will need to selectively adopt AI-native solutions. The session examines established and AI-native capabilities, advising CIOs on selection. ... Show More Show Less

11:15 AM - 11:45 AM AEST

Magic Quadrant Power Session: Enterprise AI Coding Agents and AI Application Development Platforms
Manjunath Bhat, Distinguished VP Analyst, Gartner
The use of AI is now ubiquitous in software engineering and enabling faster delivery of higher quality products. We discuss findings from Gartner's Magic Quadrants for Enterprise AI Coding Agents and AI Application Development Platforms. Learn how Gartner defines these markets, the mandatory and common product features, the best vendors for your organization, the main use cases, and how complementary these solutions are. ... Show More Show Less

11:15 AM - 11:45 AM AEST

Navigating the AI Agent Landscape: A Strategic Guide for IT Leaders
Adrian Leow, VP Analyst, Gartner
The AI agent ecosystem is rapidly advancing, characterized by considerable hype and overwhelming choices. In this session, we provide an overview of the AI agent ecosystem, highlight key players and outline evolving deployment models to help IT leaders drive business value. ... Show More Show Less

11:15 AM - 11:45 AM AEST

The Technology of Strategy: How CIOs Use AI to Reimagine Strategic Planning
Ayca Moseley, Sr Director Analyst, Gartner
Strategic planning is being fundamentally rewritten by technology. AI, agentic systems, deep‑research tools, scenario engines, and digital‑twin platforms are shifting strategy from an episodic, human‑only process to a continuously computed, technology‑enabled discipline.

In this session, we present a bold framework showing how CIOs can transform the strategy cycle by building three core capabilities:
1. An AI‑powered Strategic Intelligence Layer that continuously scans external signals and internal assumptions
2. Next-generation future - casting driven by simulation, agentic forecasting, digitally enabled scenario planning
3. And a Strategy Co‑Pilot that automates the creation of strategic artifacts, portfolio decisions, and personalized strategy communication

Backed by Gartner research across emerging AI use cases and the reference architecture for strategic planning, this session gives CIOs specific actions to take in the next 12 to 24 months to modernize how their enterprises sense, decide, and adapt. Attendees will leave with a clear playbook to operationalize the “technology of strategy." ... Show More Show Less

12:00 PM - 12:30 PM AEST

IBM: Your AI Pilot Worked. Now Comes the Hard Part.
Richie Paul, GENERATIVE AI AND STRATEGY AND TRANSFORM, IBM
Yaso Addanki, Head of Architecture – Security & Corporate Technology, AGL
Many organisations have proven that AI can deliver value. The real challenge is making that value repeatable, scalable, and transformational. Join technology leaders from AGL and Suncorp as they share lessons from scaling AI in complex, highly regulated environments. Learn how they align business, technology and risk teams, evolve governance for the AI era, and redesign operating models to deliver trusted, measurable outcomes at scale. ... Show More Show Less

12:00 PM - 12:30 PM AEST

Workday: The platform imperatives for orchestrating the agentic future of work
How do you deploy AI at the speed your business demands without exposing the enterprise to unmanaged risk? See how a single AI platform manages people, money, and agents together with governance built in, not bolted on. You'll learn how leading CIOs deploy AI agents securely within enterprise guardrails to accelerate innovation and get work done right. ... Show More Show Less

01:20 PM - 01:40 PM AEST

Atlassian: AI Native Organizations Start with Context
Natalie Chung, Senior Principal Product Manager, Atlassian
Anyone can buy an AI model. Your context is the differentiator. In this demo, Melissa Hill, Principal Product Manager at Atlassian, shows how connected context improves work across IT, tech, and business teams: more accurate responses, smarter decisions, and seamless integration with the tools you use most, including Confluence, Jira, Slack, and more. ... Show More Show Less

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“The sessions at IT Symposium have been of great benefit to our organization. The keynotes and overall speakers offer an innovative but practical view of today’s technical landscape. I would recommend to any technology leader.”

Ingrid Schnell
Head of Strategy and Architecture, AICD

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