Gartner Symposium/ITxpo 2018 13 - 16 November / Goa, India

Manufacturing industries are undergoing a transformation enabled by information technology and AI. Even when the physical product does not change, its digital features will, requiring improved and new manufacturing and electronics processes. Join your peers for a discussion on how to communicate what AI means for manufacturing and how to find solutions that will work for your organization.

Microsoft's AI Masterclass is a unique Ideation workshop designed for leaders to enable them think out loud about their business challenges and put a technology driven solution against each of them while being guided by Expert.

The cloud-native Architecture becomes the foundation for microservices required for an agile development and maintenance of applications. The demo will walk you through a Fintech use case and how microservices, AI and other elements of a Fintech app come together to create a cloud-native architecture. Key areas of interest will be containerisation of applications/microservices, 24x7 availability, auto-scaling and versioning.

Today, most artificial Intelligence applications deliver incremental improvements to operations, but CEOs are aware of AIs strategic potential. The Gartner AI strategy framework enables CIOs to prepare investment options for the CEO. The research note around this was the most read and highly rated note in March for Gartner. It is the first of a series of three presentation proposals that build on each other to describe first, the framework and its usefulness to executive and IT management, second, comparing how different industries will employ AI using the framework as a map, and finally, how the different AI technologies themselves fit into the framework and ultimately connect to the Digital Business Technology Platform.

Enterprises are on a journey to digital business, and an expansion of their application portfolios. I&O leaders need to modernize for existing applications, while adding support for agile development, rapid and real-time scaling, and low-latency analytics. Infrastructures of the future will span enterprise data centers, cloud and the intelligent edge — enabled and managed by I&O.

Join your peers to discuss how you're using Big Data/BI/Analytics to increase business performance in Manufacturing. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Data is exploding 10X yet only 1% gets analyzed. Companies realize only a fraction of the potential value from data. This requires solving the data problem before embarking on an analytics strategy thus demanding improved storage & memory solutions that go beyond traditional technologies. Attend this session to discover how breakthrough technologies such as Intel® Optane™ DC Persistent Memory can redefine datacentre & accelerate business growth.

Data & analytics is at the core of digital business, reinventing industries and redefining business models. Distributed analytics teams in business functions are leading the charge and reshaping IT’s role in data and analytics. This session will cover: (1) How to foster and not fight business led analytics; (2) Striking the balance between IT led centralized/business decentralized teams and (3) "Must have" strategic roles and partnerships

Have you gone with a traditional vendor or a disruptor? Why? What have been the benefits and pitfalls? What are you doing to exploit/mitigate respectively? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Accelerate your journey to AI by simplifying data management, governance, and analytics with a modern micro-services based cloud native architecture. Organizations can rapidly discover insights from multiple sources of data while keeping their core data in a protected, controlled environment. Learn how IBM Cloud Private for Data removes divisional barriers within the enterprise & helps advance a data-driven culture in your organization.

AI is not the only thing driving rapid change in data and analytics. From the next generation of Augmented Analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of intuitive interfaces, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.

Organizations tend to feel they're behind their cohort in using artificial intelligence, but that's true for far fewer that they'd think. Strategic thinking about AI is fundamental to employing it, but a strategy itself remains elusive for many organizations. Some don't need one, and some can get started. Find out which you are and how best to proceed.

Many organizations lack the internal resources or capabilities needed to speed up and scale analytic solutions. CIOs can benefit from external support (system integrators, consultancies) to help drive digital business value. But how can they face the challenge of finding, and choosing from hundreds of possible external service providers? This session focuses on why, when and how to select your data and analytics service provider.

Every business is a data business; the continued explosion of data is driving industry innovation and an incredible demand for compute performance in the cloud, the network and the enterprise. To stay relevant and competitive, businesses need to focus on a holistic IT transformation, and an intelligent data strategy. Join Prakash Mallya of Intel India and other leaders to discuss how this impacts your datacentre strategy.

Data Integration is foundational to all Data and Analytics Use Cases. The market for data integration tools is changing rapidly to support machine learning, multi-cloud integration, self-service integration and data lake enablement. With usage scenarios becoming diverse to address analytics and operational use case demands, CIOs need to understand key market trends and assessment criteria to ensure optimal vendor choices.

Learn how IoT is transforming manufacturing in a number of important ways. From reducing risk and driving operational excellence to building new business models and customer engagements. Discover how IoT goes way beyond connecting things, and how to use data and AI to deliver business value.

All governments claim uniqueness and want control, empowering them to shun or impose additional requirements on, public cloud providers. Agencies have typically classified data poorly and generally higher than necessary. Exacerbated with insistence of data sovereignty, this is now preventing wider public cloud adoption and should be challenged. We offer practical advice to ensure that rational thought processes are baked into the organization to prevent unnecessary and unsustainable effects.

In an era where customers and investors expect mobile banking from financial services companies, the pressure is on to continue advancing digital strategies. While the industry has an intense focus on mobile apps, mobile is just the beginning of the fintech revolution. Join us for a discussion on going beyond mobile and creating better experiences through the use of APIs.

Banks in India are facing substantial disruption from platform companies like Alibaba, Amazon and Tencent. To compete in this dynamic environment, Banks are transforming to a business architecture that enables extreme customer convenience, extends portfolio to beyond banking services; and radically reduces costs. New technologies like AI, Cloud, IOT & Blockchain are playing a significant enterprise wide role in support of this new architecture.

Public Sector organizations across industries in India are undertaking various digital transformation initiatives. While some organizations have started implementing different initiatives, others are just beginning. Where is your organization in this journey? What have you learned in your approach? What would you advise others when embarking on the digital transformation journey? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

In this session we will aim to take stock of the exciting retail landscape and the many valuable and alarming trends that are affecting this industry. You will also get a sense of the options provided by Google Cloud to enable your organization's digital transformation efforts and stay ahead in this competitive landscape.

This session looks at the new Magic Quadrant and Critical Capabilities for Hyper Converged Infrastructure and the five workloads of consolidated, business critical, cloud ROBO and VDI use cases.

Come learn about Google Cloud's vision for hybrid cloud. This session will show you how Google Cloud's Kubernetes & Istio-based Cloud Services Platform will bring the efficiency, speed, and scale of the cloud to you. We’ll help you see how Google Cloud is providing the future of cloud infrastructure; from the public cloud, to your datacenter with a consistent platform for modern application development.

The cloud-native Architecture becomes the foundation for microservices required for an agile development and maintenance of applications. The demo will walk you through a Fintech use case and how microservices, AI and other elements of a Fintech app come together to create a cloud-native architecture. Key areas of interest will be containerisation of applications/microservices, 24x7 availability, auto-scaling and versioning.

Cloud strategy has assumed a position of dominance in cloud discussions as organizations figure out where to start and how to get step-by-step support. In addition, cloud providers from IaaS to PaaS to SaaS are morphing their portfolios while retaining existing customers. This presentation will examine the current state of cloud computing and will examine an approach for tying cloud strategy to cloud execution success.

In the world of AI, there is a constant need to look at new data, retrain your models and the inference engines are up-to-date. This Learning Lab will walk you through ways we can achieve a "Continuous AI" by using cloud-native architecture and show you how enterprise infrastructure with GPU brings this to reality at scale.

Accelerate your journey to AI by simplifying data management, governance, and analytics with a modern micro-services based cloud native architecture. Organizations can rapidly discover insights from multiple sources of data while keeping their core data in a protected, controlled environment. Learn how IBM Cloud Private for Data removes divisional barriers within the enterprise & helps advance a data-driven culture in your organization.

Public cloud IaaS continues to grow as not only an alternative to in-house physical assets, but also as an enablement platform for newly conceived digital business applications. This session details the most recent Magic Quadrant, which highlights the technologies and providers in the market.

In India, the average cost for a data breach has gone up to ₹11.9 crore. This is only set to grow with businesses moving more workloads to the cloud to seize the new opportunities presented by AI, Machine Learning and IoT. Join us to hear on how organization are addressing both the innovation opportunity of AI and the need to strengthen security in a cloud world.

This workshop is designed as a cross-functional activity for business and technology executives accountable for developing departmental and organizational strategy. It is focused to help companies: Build a common view of their organization’s digital capabilities Diagnose problems impacting their digital transformation program Select proven strategies to overcome the hurdles holding their program back

Cloud computing has disrupted traditional computing models and drawn enterprise applications and data into large, centralized cloud data centers. Edge computing proposes an alternative, distributed computing model where "the cloud" is no longer the only center of the universe. Will edge computing disrupt the cloud? Will the new center of control shift to the edge? This session will explore the disruptive nature of edge computing and showcase opportunities for providers in this emerging model.

Digital Enterprises are adopting IT delivery models that are delivering greater agility. As a result, they are increasingly embracing third party data centre services rather than installing the complete hardware and software stack in on-premise data centers. The presentation will cover how Enterprises by partnering with the right Data Centre operator can increase business agility, gain a competitive advantage and enable new business models.

Enterprises are on a journey to digital business, and an expansion of their application portfolios. I&O leaders need to modernize for existing applications, while adding support for agile development, rapid and real-time scaling, and low-latency analytics. Infrastructures of the future will span enterprise data centers, cloud and the intelligent edge — enabled and managed by I&O.

This highly interactive session for a small group of CIOs and IT leaders will provide an analyst-led opportunity to understand the strategies of Cloud Mega Vendors in India, present a chance to ask questions and dive deeper to discuss the implications of the strategies for IT leaders cloud plans for 2018 and 2019..

The cloud has fundamentally transformed the world we live in. Today, everyone is a cloud worker — or should be preparing to become one. Mobility, speed, and collaboration are essential to thriving in the cloud era. This session explains the benefits of a cloud-connected workforce and how to rethink workplace technology.

Prescriptive approach for analysing workload disposition, a robust mix of multicloud models including, private, dedicated, public. How you could rearchitect your infrastructure to be cloud native vs lift and shift, when to move them.. Come see of how we can make this a seamless experience

Learn about new IT Models and Automation solutions that can support your IT transformation through a single, self-service, multi-cloud consumption model while still being able to manage the entire life-cycle. Learn how to drive an 'Always-On' Delivery with Automation, giving IT the opportunity to use AI to optimize cost, operations, and business demands. 

The sophistication, frequency and number of cyber attacks are increasing as workloads move to cloud and new technologies like AI, Machine Learning and IoT are adopted to drive innovation and growth. Join this session to learn how you can use orchestration and automation to build a resilient security posture that allows your organization to withstand attacks till they are neutralized.

CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.

Most CIOs are being asked to generate business value at an increasingly lower price point. However, the goal is simply to reduce the cost of IT, without consideration for change in IT capabilities to provide services that enable business value. This presentation will explain through the use of examples from the CSP industry, how CIOs can both optimize costs and maximize business value.

Outsourcing deals rarely achieve “expected” success, leaving both organizations and their providers dissatisfied with the results. Clinic attendees can use this session to understand how to prepare for and successfully fair and balanced outsourcing deals.

This clinic will walk through and illustrate through actual vendor scenarios how to use financial models as powerful tools when planning and strategizing vendor negotiations. The negotiation scenarios illustrated during the clinic will show how and when to use four different types of financial models and related action items for cost transparency and also to use as negotiation leverage. The analysis models will include TCA (total cost of acquisition), NPV, BAU demand forecasting, and "Make Me Whole" financial equivalency analysis for on-premises to cloud migrations.

This session will demonstrate the importance of understanding that one negotiation process doesn't fit all vendors. The roundtable discussion will focus on how CIOs and IT leaders can use Gartner's "T4" framework to tailor each megavendor negotiation to effectively plan and negotiate the optimal deal. In this session participants will receive ready to use checklists, templates, tips, tactics and tricks to plan for and negotiate megavendor deals for cost optimization and risk mitigation.

This session helps sourcing and procurement executives achieve deal success by building skills to understand key inputs, marketplace solutions and risk factors, select the best vendor, negotiate a fair and balanced contract and manage the relationship. Key issues: • What are the key factors to achieve deal success? • How do you incorporate them into your organization's processes? • How do you incorporate these items in your contract?

Digital Enterprises are adopting IT delivery models that are delivering greater agility. As a result, they are increasingly embracing third party data centre services rather than installing the complete hardware and software stack in on-premise data centers. The presentation will cover how Enterprises by partnering with the right Data Centre operator can increase business agility, gain a competitive advantage and enable new business models.

In this session, we discuss key components of negotiating contracts and how to maximize value while minimizing risk.

*Hands-on workshop* Increasingly, executive leaders view design thinking as pivotal to unlocking innovation. The approach transforms customer experience, a top priority for CEOs, CIOs and CMOs .This workshop will provide pragmatic, hands-on experience on how to conceptualize and execute design thinking to improve the an organization's ability to unlock CX innovation for products, services, offerings or applications. Pragmatic workshop on applying design thinking. For: CIOs, EAs, product mana gers, executive leaders

In an era where customers and investors expect mobile banking from financial services companies, the pressure is on to continue advancing digital strategies. While the industry has an intense focus on mobile apps, mobile is just the beginning of the fintech revolution. Join us for a discussion on going beyond mobile and creating better experiences through the use of APIs.

40% of the world's adults remained unbanked and underserved. Fintech vendors are harnessing AI technologies to extend financial services to people who are unbanked and not credentialed for credit. These disruptive vendors are providing unbanked users the ability to 'leapfrog' slower-moving, traditional banks by accessing new digital financial instruments. CIOs at FSIs can explore key trends — data science, deep learning and natural-language processing, pointing to the future of digital finance.

In the midst of digital business transformation, future success will depend on organizations' abilities to adjust to new customer-centric business models. CIOs and application leaders must strive to anticipate future customer and business expectations by adopting scenario-based planning. This presentation explore four planning scenarios describing four types of customer-centric organizations and key technology investments assisting them on their path to success.

There was a time when having a second best customer experience was not punished by customers, employees and investors. But in 2018, the organization with the best customer experience is being disproportionately rewarded and the winner takes it all and the loser has to fall. So what are those with the superior customer experiences doing differently, how have they turned their vision into reality and how can you adopt their best practices to also come out on top?

Product leaders must create and manage a life cycle of activity including product planning, product introduction, product innovation, go-to-market strategy, and decisions to accelerate or pivot their product portfolio. Similarly, CEOs are tasked with a variety of activity ranging from product strategy, product launch, customer acquisition, and business performance management, to corporate development. This session will explore how product managers at technology companies can leverage Gartner’s Framework for Product Managers to successfully lead their products and drive innovation, and how how the CEOs at small and medium-sized technology companies can leverage Gartner’s Framework for CEOs to successfully grow their organization by overcoming some of the biggest challenges and critical decision areas in their organization.

Hype about AI grows and consumers become familiar with virtual assistants outside the office. I&O leaders are keen to exploit this to optimize the IT service desk, but neither the technology nor the workplace culture are ready to depend on virtual agents in 2017. When will this happen and how should I&O leaders prepare now?

.

Customer experience (CX) has never been more critical and yet, the way most enterprises focus on improving CX seems to be done in silos. Instead, CIOs and other business leaders should adopt a multidisciplinary approach to drive better CX. This session will describe how these teams must design the customer journey across the silos inside IT and inside the enterprise: 1) What cases illustrate the multidisciplinary approach succeeding and what was their CX journey? 2) What best practices can your enterprise leverage on it's CX journey? 3) What pitfalls should you avoid on your CX journey?

Mapping out scenarios for a digital banking world — describing the threats and opportunities emanating from the digitalization of the industry practical implications and issues associated with each scenario and quadrant.

What are the building blocks you need to support the new value proposition for a digitalized insurance business? How do life and P&C insurance CIOs identify the technologies they need to successfully manage their ecosystems, their customers, their data and their employees? That needs a digital business platform capable of integrating diverse technologies such as analytics, blockchain or the Internet of Things. This session will help CIOs build the technology roadmap for the business ecosystems and the digital business platforms they need to deliver their new value proposition.

The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a road map to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.

Manufacturing IT leaders face an era of unpredictable and highly challenging operating conditions. Gartner analysts developed four scenarios for the future that will enable manufacturing CIOs to anticipate and prepare for change through 2023. Learn how to leverage the scenarios to lead your organization through turbulent times.

Manufacturing industries are undergoing a transformation enabled by information technology and AI. Even when the physical product does not change, its digital features will, requiring improved and new manufacturing and electronics processes. Join your peers for a discussion on how to communicate what AI means for manufacturing and how to find solutions that will work for your organization.

Willful disruption is the story of five intentional disruption styles to disrupt others or to respond to digital disruption emerging around them. These styles embody the lessons learned from the greatest disruptors (including Google, Amazon, Apple and Facebook).. This workshop utilizes Gartner’s Willful Disruption Intent model to examine your strategies for disruption and innovation.

Expanding on the Digital Banking Taxonomy capability for financial agility, we start to explore new ways of measuring success in digital banking.

Banks in India are facing substantial disruption from platform companies like Alibaba, Amazon and Tencent. To compete in this dynamic environment, Banks are transforming to a business architecture that enables extreme customer convenience, extends portfolio to beyond banking services; and radically reduces costs. New technologies like AI, Cloud, IOT & Blockchain are playing a significant enterprise wide role in support of this new architecture.

Faced with declining margins and competitive business scenarios, Communication Service Providers are looking at alternative mechanisms to drive revenue growth through digital business strategies. Join this Meetup to share best practices and exchange ideas with your peers. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Public Sector organizations across industries in India are undertaking various digital transformation initiatives. While some organizations have started implementing different initiatives, others are just beginning. Where is your organization in this journey? What have you learned in your approach? What would you advise others when embarking on the digital transformation journey? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Most CSPs are undergoing some form of digital transformation initiative. Some are progressing well, some are not. Of those who are not, they share common pitfalls. This presentation will highlight what not to do (and what to do about it), based on observations and leanings from CSPs.

Digital government technology platforms (DGTP) enable digital government transformation but more importantly an escape from the perpetuation of siloed business processes and technical debt embodied in legacy thinking and systems. CIOs taking a forward thinking approach to solutions architecture need to master their organization’s business, consider opportunities for modernization present in their DGTP roadmap and recognize how a platform approach changes IT’s interactions with program areas. Screen reader support-enabled.

40% of the world's adults remained unbanked and underserved. Fintech vendors are harnessing AI technologies to extend financial services to people who are unbanked and not credentialed for credit. These disruptive vendors are providing unbanked users the ability to 'leapfrog' slower-moving, traditional banks by accessing new digital financial instruments. CIOs at FSIs can explore key trends — data science, deep learning and natural-language processing, pointing to the future of digital finance.

Digital banking transformation initiatives are at the core of each IT budget today. Most banks' executives think that embracing the digital journey will diminish the overall IT costs and unleash new business opportunities. However, Gartner has analyzed the IT budgets and the digital initiatives of a number of banks worldwide to discover that IT budgets are usually not decreasing at all but instead that the cost structure at the bank is changing.

This roundtable will explore the best practices and tips on how CIOs can shift to a more "above the line" business-aligned way of successfully reporting the value of IT. We will also share areas of frustration, challenges and pain-points. Participants in this roundtable will leave this session with ideas, recommendations and a fellow-traveler connection.

IoT isn't a technology, it's a way to enable a wide range of digital business transformation from simple digitization through to radical business reinvention. This presentation examines how the CIO can lead the business to discover IoT opportunities, how to achieve business buy-in, best practices and organizational structures to make IoT innovation a success, and pitfalls to avoid.

Digital business transformation is upon us. Enterprises large and small recognize the power of technology to transform their ability to deliver value. But where is it leading? The Opening Keynote will connect the dots on your digital journey – from culture to technologies to strategy to operating models… all so you can adapt to a world of continuous change.

This session looks at the new Magic Quadrant and Critical Capabilities for Hyper Converged Infrastructure and the five workloads of consolidated, business critical, cloud ROBO and VDI use cases.

In this session, we will moderate an experience exchange among information and technology leaders in enterprises on best practices and pitfall avoidance in strategic digital business initiatives. We'll also draw from a range of relevant case studies collected over the past months.

We will consider both sides of the argument: Either that insurance organizations should treat core systems as systems of record only (keeping innovation separate) or that core systems are an integral part of transforming the organization (innovation is embedded within).

Digital business is maturing, from tentative experiment to application at scale all across the whole economy. In the face of this profound change, how should CIOs respond? Come and find out what 3,102 of your peers are doing to build a new foundation to master this change. This session presents you with an opportunity to compare and contrast your view of the future with that of your peer group and so refine your leadership agenda for 2019.

Come learn about Google Cloud's vision for hybrid cloud. This session will show you how Google Cloud's Kubernetes & Istio-based Cloud Services Platform will bring the efficiency, speed, and scale of the cloud to you. We’ll help you see how Google Cloud is providing the future of cloud infrastructure; from the public cloud, to your datacenter with a consistent platform for modern application development.

As new technologies and emerging competitors disrupt established industries, enterprises around the world are seeking their own Digital Transformation to keep pace. Hear about technical and non-technical changes undertaken by other large enterprises and learn tips and tricks on how you can get started with your own transformation journey.

Data is exploding 10X yet only 1% gets analyzed. Companies realize only a fraction of the potential value from data. This requires solving the data problem before embarking on an analytics strategy thus demanding improved storage & memory solutions that go beyond traditional technologies. Attend this session to discover how breakthrough technologies such as Intel® Optane™ DC Persistent Memory can redefine datacentre & accelerate business growth.

This is a follow-on to the 2019 CIO Agenda session with the aim to highlight some industry differences for key questions such as top business priorities and "top tech to win." A key outcome is to identify which are the leading industries leveraging new technologies and what can CIOs do to learn from them. Hint: use Gartner Industry Analysts and Executive Partners.

Organizations need to digitally transform their business in order to outlive the competition and to attain improved business benefits. To be successful, digital transformation must cover all aspects of the IT organization, including culture/people, processes and architecture/technologies. Red Hat’s unique approach to digital transformation unites leading hybrid cloud technologies with a comprehensive portfolio and partner ecosystem.

Intelligent automation is changing the way enterprises operate by using advances in technology to optimize processes, personalize customer experiences and enhance decision making. In this session, we will outline the steps pioneering organizations are taking toward intelligent automation and ways of how they balance the operational efficiencies gained with the changes for their workforce.

This workshop leverages the breakout session "the 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.

The cloud-native Architecture becomes the foundation for microservices required for an agile development and maintenance of applications. The demo will walk you through a Fintech use case and how microservices, AI and other elements of a Fintech app come together to create a cloud-native architecture. Key areas of interest will be containerisation of applications/microservices, 24x7 availability, auto-scaling and versioning.

There's a battle brewing wherein CIOs need to stay on the forefront. Digital business is creating new business models and it seems that each new one is threatening to disrupt the next one. Here is how it goes: the traditional value chain model is being disrupted by its digital version; which is being disrupted by the platform business model; which, in turn, may be disrupted by blockchain-enabled decentralized models. Come find out which business models your enterprise should pursue and watch out for.

These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. The transformation fatigue that is setting in requires a strategic response from the business. This session focuses on the little — often overlooked — actions that business leaders can take to transform and change their culture. The session is an antidote to the big bang transformation plan. It aims to provide short-term strategies and tactics that CIOs and other leaders can immediately apply to keep their transformation on track or get it underway.

CIOs and IT leaders in global enterprises are familiar with the U.S.-based digital giants: Google, Facebook, Amazon and Apple, as there is a significant amount of research and media coverage on each of these companies. However, the Chinese and Asia/Pacific digital disruptors are normally shrouded with regard to how they are disrupting the digital business landscape.

Organizations often share that they find it difficult to scan the emerging technology horizon to find the technologies that apply most to them. In this session, our keynote speaker, Mike Walker, will conduct a mock digital trendspotting workshop using hype cycles, radar diagrams, and many other tools to show you how to run your own trendspotting efforts.

Building on the Gartner AI Strategy framework, this presentation looks at a group of industries and compares how AI is applied in each. This presentation will also show how to modify the industry map as conditions change. It is the second of a series of three presentation proposals built on the most widely read and highly rated Gartner Research Note in March that build on each other to describe first, the framework, second, how different industries will use AI using the framework as a map, and finally, how the different AI technologies themselves fit into the framework and ultimately connect to the Digital Business Technology Platform.

Executing a digital strategy demands that IT works with the business to continuously deliver valuable business outcomes. This scenario is based on agile and DevOps practices, but has a ripple effect across the whole enterprise. It demands a complete rethink of the operating model — how work is planned, funded, governed, implemented and how business capability is created. This presentation will describe the best practices that Gartner and CEB client CIO's use to provide continuous delivery of val ue. • What is continuous delivery and why should the CIO and business executives care? • How should the enterprise develop and sustain a continuous delivery capability? • Who actually does this? Lessons from CEB

In the world of AI, there is a constant need to look at new data, retrain your models and the inference engines are up-to-date. This Learning Lab will walk you through ways we can achieve a "Continuous AI" by using cloud-native architecture and show you how enterprise infrastructure with GPU brings this to reality at scale.

How are business leader priorities changing in response to market cycles and economic uncertainties? How is CEO thinking changing, as the digital era progresses? Based on our annual survey and other sources we assess major trends and pull out some key actions CIOs should consider to get ahead of the game.

.

There are many approaches to assembling a platform to support your digital business. Participants will share their experiences and decisions on core technologies for integration, orchestration, development platforms, Internet of Things, and APIs/ecosystems. How did they leverage existing platforms and technology investments? What was the role of partners? What vendors can help and what are the cost implications?

Today, most artificial Intelligence applications deliver incremental improvements to operations, but CEOs are aware of AIs strategic potential. The Gartner AI strategy framework enables CIOs to prepare investment options for the CEO. The research note around this was the most read and highly rated note in March for Gartner. It is the first of a series of three presentation proposals that build on each other to describe first, the framework and its usefulness to executive and IT management, second, comparing how different industries will employ AI using the framework as a map, and finally, how the different AI technologies themselves fit into the framework and ultimately connect to the Digital Business Technology Platform.

CIOs may not lead their organization's digital business transformation, but they can help the CEO and executive leadership team discuss the possibilities and define their ambition. In this presentation, we provide best practices on how to propose and execute a digital ambition workshop in partnership with your CEO.

In India, the average cost for a data breach has gone up to ₹11.9 crore. This is only set to grow with businesses moving more workloads to the cloud to seize the new opportunities presented by AI, Machine Learning and IoT. Join us to hear on how organization are addressing both the innovation opportunity of AI and the need to strengthen security in a cloud world.

Description Required

This workshop is designed as a cross-functional activity for business and technology executives accountable for developing departmental and organizational strategy. It is focused to help companies: Build a common view of their organization’s digital capabilities Diagnose problems impacting their digital transformation program Select proven strategies to overcome the hurdles holding their program back

The role of the CIO is changing. They must live up to increasingly challenging expectations of helping initiate and scaling digital business. To do this successfully, CIOs need a world class EA program that can advise about technology-enabled business. This presentation explores the attributes, best and leading practices of world-class EA and what CIOs must do build a world class EA program.

Predicting future technology impact on business strategy is an activity filled with uncertainty and anxiety. However, through the uncertainty, there is one inevitable outcome – CIOs must find practical approaches to dealing with fast paced trends. The meme of the future will be practice, practice, practice.

This is a big picture presentation, meant to guide attendees through the relationships between disruption, business model innovation, strategy, operating models and platforms, clarifying the main purposes and actions of each. Using a single (real) large example, we trace the identification of a disruption worthy of business model change, the resulting strategy creation to meet the challenge, and the resulting operating model to deliver results. The goal is to help identify the scope of actions required to meet digital challenges and deliver innovative outcomes.

Product leaders must create and manage a life cycle of activity including product planning, product introduction, product innovation, go-to-market strategy, and decisions to accelerate or pivot their product portfolio. Similarly, CEOs are tasked with a variety of activity ranging from product strategy, product launch, customer acquisition, and business performance management, to corporate development. This session will explore how product managers at technology companies can leverage Gartner’s Framework for Product Managers to successfully lead their products and drive innovation, and how how the CEOs at small and medium-sized technology companies can leverage Gartner’s Framework for CEOs to successfully grow their organization by overcoming some of the biggest challenges and critical decision areas in their organization.

Digital Enterprises are adopting IT delivery models that are delivering greater agility. As a result, they are increasingly embracing third party data centre services rather than installing the complete hardware and software stack in on-premise data centers. The presentation will cover how Enterprises by partnering with the right Data Centre operator can increase business agility, gain a competitive advantage and enable new business models.

Digital KPIs need to focus on specific business outcomes. The metrics that are used should influence a change in behavior relative to meeting, exceeding or missing an established target.

Hype about AI grows and consumers become familiar with virtual assistants outside the office. I&O leaders are keen to exploit this to optimize the IT service desk, but neither the technology nor the workplace culture are ready to depend on virtual agents in 2017. When will this happen and how should I&O leaders prepare now?

Many organizations lack the internal resources or capabilities needed to speed up and scale analytic solutions. CIOs can benefit from external support (system integrators, consultancies) to help drive digital business value. But how can they face the challenge of finding, and choosing from hundreds of possible external service providers? This session focuses on why, when and how to select your data and analytics service provider.

This highly interactive session for a small group of CIOs and IT leaders will provide an analyst-led opportunity to understand the strategies of Cloud Mega Vendors in India, present a chance to ask questions and dive deeper to discuss the implications of the strategies for IT leaders cloud plans for 2018 and 2019..

With India entering a new phase of Industry 4.0 the focus will be on RPA with highly intelligent connected systems that create a fully digital value chain. The RPA industry is undergoing a generational shift with the emergence of the Bot Economy. As innovators and leaders in the RPA market by a wide margin, Automation Anywhere recently announced the Bot Store – an online marketplace for RPA bots to accelerate Bot Economy.

Prescriptive approach for analysing workload disposition, a robust mix of multicloud models including, private, dedicated, public. How you could rearchitect your infrastructure to be cloud native vs lift and shift, when to move them.. Come see of how we can make this a seamless experience

Learn about new IT Models and Automation solutions that can support your IT transformation through a single, self-service, multi-cloud consumption model while still being able to manage the entire life-cycle. Learn how to drive an 'Always-On' Delivery with Automation, giving IT the opportunity to use AI to optimize cost, operations, and business demands. 

Most organizations have an innovation or transformation effort. Yet these efforts often face the impact of disruption. Disruption can be an opportunity as well as a threat. CIOs working with chief strategy officers (CSOs) in their organizations are becoming more aware that they need to plan for, expect or create disruptions. Understanding the role of disruption and innovation is becoming integral to these transformations.

The sophistication, frequency and number of cyber attacks are increasing as workloads move to cloud and new technologies like AI, Machine Learning and IoT are adopted to drive innovation and growth. Join this session to learn how you can use orchestration and automation to build a resilient security posture that allows your organization to withstand attacks till they are neutralized.

Elusive, complex, confusing and often undefined is the struggle for many IT leaders when dealing with emerging technologies. Leading CIOs balance scanning for emerging technologies landscape with ideating on business applicability. This session enables CIOs to stay in front of emerging technologies through trendsetting methods that bring business value.

Many CIOs feel stymied by change resistance. This session will explore the critical underlying mindset beliefs and how a growth mindset enables individuals to move beyond their comfort zones, thrive on challenge and progress despite uncertainty. It will identify practical actions (culture hacks) that CIOs can take to cultivate growth mindsets in their teams that will accelerate digital business change.

The digital business challenge has evolved from define and align, to scale and transform. Leveraging digital capabilities to optimize current services is necessary but not sufficient. Organizations must build the innovation muscle, embrace disruptive thinking and find new business paradigms in transforming the organization. A tremendous opportunity for CIO’s to lead the change in leadership mindset and business model transformation.

Many CIOs find themselves in the position of supporting a digital transformation whose end state for the business is undefined. The Gartner business model construct can be used to imagine and define the enterprise that digital transformation will create.

The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a road map to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.

It is easy to hear great visions for what AI could do, but it's more important to share its practical accomplishments and core limitations in Financial Services. What has your experience been with AI? What limitations have you encountered? Where have you found success? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Many organizations are considering deploying RPA and are confused as to what is RPA and what is AI and how much of each type of tool they should investigate or buy or install? This session will outline the tools and Gartner's approach to RPA tools in terms of which tools to use when to achieve business outcomes.

Manufacturing industries are undergoing a transformation enabled by information technology and AI. Even when the physical product does not change, its digital features will, requiring improved and new manufacturing and electronics processes. Join your peers for a discussion on how to communicate what AI means for manufacturing and how to find solutions that will work for your organization.

Many enterprises starting out on their IoT journey lack mature IoT delivery approaches. Due to inflated expectations, over-the-top vendor marketing and poor upfront planning, many projects and PoCs have not made it into production. MSE CIOs making their foray into IoT should prepare their enterprises by adopting an IoT benefits framework. This roundtable will allow questions to be asked and experiences to be shared.

Increasingly, insurance companies are beginning to deploy a variety of artificial intelligence and robotic technology to support the business. However, this traditional industry is only at the beginning of learning how to effectively use these solutions and how to change the internal culture to make their use more successful. This presentation will review the range of robotic technologies which insurance CIOs should be aware of, highlighting the best use cases and deployment models for each.

40% of the world's adults remained unbanked and underserved. Fintech vendors are harnessing AI technologies to extend financial services to people who are unbanked and not credentialed for credit. These disruptive vendors are providing unbanked users the ability to 'leapfrog' slower-moving, traditional banks by accessing new digital financial instruments. CIOs at FSIs can explore key trends — data science, deep learning and natural-language processing, pointing to the future of digital finance.

Organizations want to understand what they can do with RPA. In this session, we will discuss the most popular use cases.

IoT isn't a technology, it's a way to enable a wide range of digital business transformation from simple digitization through to radical business reinvention. This presentation examines how the CIO can lead the business to discover IoT opportunities, how to achieve business buy-in, best practices and organizational structures to make IoT innovation a success, and pitfalls to avoid.

As AI makes its way from data science and into IT solutions and systems — a new set of skills and competencies is needed. AI trainers, humanizers, emotion specialists, data curators and training data sourcer — we will look at the new titles, roles and responsibilities making up an AI competent IT department. Perhaps counterintuitively, you will find that these new roles require more understanding of humans than machines.

We will consider both sides of the argument: Either that insurance organizations should treat core systems as systems of record only (keeping innovation separate) or that core systems are an integral part of transforming the organization (innovation is embedded within).

Organizations are facing a storm of digital disruption that has significantly changed how technology is envisioned, built and consumed. CIOs must understand these emerging technologies to ascertain the impacts they will have on their business. This session will identify the key emerging technologies that CIOs must track.

Data is exploding 10X yet only 1% gets analyzed. Companies realize only a fraction of the potential value from data. This requires solving the data problem before embarking on an analytics strategy thus demanding improved storage & memory solutions that go beyond traditional technologies. Attend this session to discover how breakthrough technologies such as Intel® Optane™ DC Persistent Memory can redefine datacentre & accelerate business growth.

Organizations need to digitally transform their business in order to outlive the competition and to attain improved business benefits. To be successful, digital transformation must cover all aspects of the IT organization, including culture/people, processes and architecture/technologies. Red Hat’s unique approach to digital transformation unites leading hybrid cloud technologies with a comprehensive portfolio and partner ecosystem.

Intelligent automation is changing the way enterprises operate by using advances in technology to optimize processes, personalize customer experiences and enhance decision making. In this session, we will outline the steps pioneering organizations are taking toward intelligent automation and ways of how they balance the operational efficiencies gained with the changes for their workforce.

Microsoft's AI Masterclass is a unique Ideation workshop designed for leaders to enable them think out loud about their business challenges and put a technology driven solution against each of them while being guided by Expert.

These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. The transformation fatigue that is setting in requires a strategic response from the business. This session focuses on the little — often overlooked — actions that business leaders can take to transform and change their culture. The session is an antidote to the big bang transformation plan. It aims to provide short-term strategies and tactics that CIOs and other leaders can immediately apply to keep their transformation on track or get it underway.

Organizations often share that they find it difficult to scan the emerging technology horizon to find the technologies that apply most to them. In this session, our keynote speaker, Mike Walker, will conduct a mock digital trendspotting workshop using hype cycles, radar diagrams, and many other tools to show you how to run your own trendspotting efforts.

Join your peers to discuss your thoughts on how private blockchain could fundamentally change business processes by making them more transparent and auditable. What scenarios are you evaluating? What risks/challenges do you see? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Governments have been been seduced by the promises of blockchain in innumerable use cases. Was all the giddiness worth it? What have we learned? Is it finally time to sober up and get serious? Or is the binge still on? Looking back on a year of irrational exuberance, we observe some moments of lucidity and offer advice on thinking rationally and constructively about next steps.

Building on the Gartner AI Strategy framework, this presentation looks at a group of industries and compares how AI is applied in each. This presentation will also show how to modify the industry map as conditions change. It is the second of a series of three presentation proposals built on the most widely read and highly rated Gartner Research Note in March that build on each other to describe first, the framework, second, how different industries will use AI using the framework as a map, and finally, how the different AI technologies themselves fit into the framework and ultimately connect to the Digital Business Technology Platform.

In the world of AI, there is a constant need to look at new data, retrain your models and the inference engines are up-to-date. This Learning Lab will walk you through ways we can achieve a "Continuous AI" by using cloud-native architecture and show you how enterprise infrastructure with GPU brings this to reality at scale.

Accelerate your journey to AI by simplifying data management, governance, and analytics with a modern micro-services based cloud native architecture. Organizations can rapidly discover insights from multiple sources of data while keeping their core data in a protected, controlled environment. Learn how IBM Cloud Private for Data removes divisional barriers within the enterprise & helps advance a data-driven culture in your organization.

Ideate and discuss the current assessment criterions used so far to discover the best fit candidate processes for robotic process automation. Capture all of these and come up with a framework of assessment criteria. Refine it with additional considerations. At the end of the session we may have a broad but working framework of RPA assessment.

To obtain maximum value from artificial intelligence for IT operations (AIOps) platforms, I&O leaders must radically modify IT operations tasks and processes, following 12 experience-forged steps.

Today, most artificial Intelligence applications deliver incremental improvements to operations, but CEOs are aware of AIs strategic potential. The Gartner AI strategy framework enables CIOs to prepare investment options for the CEO. The research note around this was the most read and highly rated note in March for Gartner. It is the first of a series of three presentation proposals that build on each other to describe first, the framework and its usefulness to executive and IT management, second, comparing how different industries will employ AI using the framework as a map, and finally, how the different AI technologies themselves fit into the framework and ultimately connect to the Digital Business Technology Platform.

When designed with people at the center, AI can extend your capabilities, free you up for more creative and strategic endeavors, and help you or your organization achieve more. The session will give an insight into how Microsoft is democratizing AI for every person on the planet.

Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with yo

Cloud computing has disrupted traditional computing models and drawn enterprise applications and data into large, centralized cloud data centers. Edge computing proposes an alternative, distributed computing model where "the cloud" is no longer the only center of the universe. Will edge computing disrupt the cloud? Will the new center of control shift to the edge? This session will explore the disruptive nature of edge computing and showcase opportunities for providers in this emerging model.

It's easy to hear great visions for what AI could do. It's more important to come and learn of its practical accomplishments and core limitations, as well as what Gartner clients are actually doing with AI technologies. Most visions are fanciful. Most limitations are manageable. Most accomplishments still await action by the bulk of organizations puzzling over what's next.

CIOs must creatively balance the needs of individuals and teams against those of the organization. Gartner's Hype Cycle for Digital Workplace helps prioritize your workplace technology selection and unravels approaches that progressive organizations are deploying to harness the power of their workforce. Nobody wants to waste time and money chasing trends that go nowhere, nor does anyone want to be left behind.

Hype about AI grows and consumers become familiar with virtual assistants outside the office. I&O leaders are keen to exploit this to optimize the IT service desk, but neither the technology nor the workplace culture are ready to depend on virtual agents in 2017. When will this happen and how should I&O leaders prepare now?

Organizations tend to feel they're behind their cohort in using artificial intelligence, but that's true for far fewer that they'd think. Strategic thinking about AI is fundamental to employing it, but a strategy itself remains elusive for many organizations. Some don't need one, and some can get started. Find out which you are and how best to proceed.

Every business is a data business; the continued explosion of data is driving industry innovation and an incredible demand for compute performance in the cloud, the network and the enterprise. To stay relevant and competitive, businesses need to focus on a holistic IT transformation, and an intelligent data strategy. Join Prakash Mallya of Intel India and other leaders to discuss how this impacts your datacentre strategy.

With India entering a new phase of Industry 4.0 the focus will be on RPA with highly intelligent connected systems that create a fully digital value chain. The RPA industry is undergoing a generational shift with the emergence of the Bot Economy. As innovators and leaders in the RPA market by a wide margin, Automation Anywhere recently announced the Bot Store – an online marketplace for RPA bots to accelerate Bot Economy.

Strategic technology trends have significant disruptive potential and they set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.

Learn about new IT Models and Automation solutions that can support your IT transformation through a single, self-service, multi-cloud consumption model while still being able to manage the entire life-cycle. Learn how to drive an 'Always-On' Delivery with Automation, giving IT the opportunity to use AI to optimize cost, operations, and business demands. 

CIOs will need a risk management plan to guide their investments in artificial intelligence. CIOs should compare the business value of AI opportunities, their willingness to accept risks, and the cost to manage AI risk to acceptable levels.

As I&O leaders, CIO's and CTO's struggle with maintaining existing operations, while adapting to the increasing introduction of new technologies by business leaders. They rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.

Elusive, complex, confusing and often undefined is the struggle for many IT leaders when dealing with emerging technologies. Leading CIOs balance scanning for emerging technologies landscape with ideating on business applicability. This session enables CIOs to stay in front of emerging technologies through trendsetting methods that bring business value.

Many organizations have launched a new role in a head of RPA and AI and yet these technologies are very different for their use cases. This session will discuss how to think about when to use each tool and builds on 10 ways AI will enter your organization.

Digital government technology platforms (DGTP) enable digital government transformation but more importantly an escape from the perpetuation of siloed business processes and technical debt embodied in legacy thinking and systems. CIOs taking a forward thinking approach to solutions architecture need to master their organization’s business, consider opportunities for modernization present in their DGTP roadmap and recognize how a platform approach changes IT’s interactions with program areas. Screen reader support-enabled.

Enterprise architecture and technology innovation leaders are key enablers for digital business and are accountable for helping the enterprise balance the risks and benefits of digital business. This session helps IT leaders in planning for a successful 2019 iteration for the enterprise architecture and technology innovation role. Leading practices for success are provided in this discussion.

Come learn about Google Cloud's vision for hybrid cloud. This session will show you how Google Cloud's Kubernetes & Istio-based Cloud Services Platform will bring the efficiency, speed, and scale of the cloud to you. We’ll help you see how Google Cloud is providing the future of cloud infrastructure; from the public cloud, to your datacenter with a consistent platform for modern application development.

Data is exploding 10X yet only 1% gets analyzed. Companies realize only a fraction of the potential value from data. This requires solving the data problem before embarking on an analytics strategy thus demanding improved storage & memory solutions that go beyond traditional technologies. Attend this session to discover how breakthrough technologies such as Intel® Optane™ DC Persistent Memory can redefine datacentre & accelerate business growth.

This is a big picture presentation, meant to guide attendees through the relationships between disruption, business model innovation, strategy, operating models and platforms, clarifying the main purposes and actions of each. Using a single (real) large example, we trace the identification of a disruption worthy of business model change, the resulting strategy creation to meet the challenge, and the resulting operating model to deliver results. The goal is to help identify the scope of actions required to meet digital challenges and deliver innovative outcomes.

The role of the CIO is changing. They must live up to increasingly challenging expectations of helping initiate and scaling digital business. To do this successfully, CIOs need a world class EA program that can advise about technology-enabled business. This presentation explores the attributes, best and leading practices of world-class EA and what CIOs must do build a world class EA program.

Every business is a data business; the continued explosion of data is driving industry innovation and an incredible demand for compute performance in the cloud, the network and the enterprise. To stay relevant and competitive, businesses need to focus on a holistic IT transformation, and an intelligent data strategy. Join Prakash Mallya of Intel India and other leaders to discuss how this impacts your datacentre strategy.

Prescriptive approach for analysing workload disposition, a robust mix of multicloud models including, private, dedicated, public. How you could rearchitect your infrastructure to be cloud native vs lift and shift, when to move them.. Come see of how we can make this a seamless experience

A Service Management Office consists of ITSM professionals driving varied service management initiatives at a strategic level to ensure that IT services are delivered as per expectations of the business consumers. Since the SMO is not a billable unit, it becomes important to define the value of the SMO team in context of it’s deliverables. CIOs often face the following questions when it comes to the SMO: 1) Where should the SMO be placed in the organization to be effective? 2) How do you decide on the number of people required to be part of the SMO? 3) What are the key deliverables for the SMO? 4) Which metrics can be used to measure the efficiency and effectiveness of the SMO? 5) What is the business value of a SMO?

Most CIOs are being asked to generate business value at an increasingly lower price point. However, the goal is simply to reduce the cost of IT, without consideration for change in IT capabilities to provide services that enable business value. This presentation will explain through the use of examples from the CSP industry, how CIOs can both optimize costs and maximize business value.

This session looks at the new Magic Quadrant and Critical Capabilities for Hyper Converged Infrastructure and the five workloads of consolidated, business critical, cloud ROBO and VDI use cases.

IT infrastructure and operations leaders face the challenge of managing a portfolio of skills that support existing environments while enabling a more agile future of digital business initiatives. Learn how to identify the skills that are increasing and decreasing in demand and how to use the results to target talent acquisition, development and retention programs.

Executing a digital strategy demands that IT works with the business to continuously deliver valuable business outcomes. This scenario is based on agile and DevOps practices, but has a ripple effect across the whole enterprise. It demands a complete rethink of the operating model — how work is planned, funded, governed, implemented and how business capability is created. This presentation will describe the best practices that Gartner and CEB client CIO's use to provide continuous delivery of val ue. • What is continuous delivery and why should the CIO and business executives care? • How should the enterprise develop and sustain a continuous delivery capability? • Who actually does this? Lessons from CEB

Public cloud IaaS continues to grow as not only an alternative to in-house physical assets, but also as an enablement platform for newly conceived digital business applications. This session details the most recent Magic Quadrant, which highlights the technologies and providers in the market.

This session helps sourcing and procurement executives achieve deal success by building skills to understand key inputs, marketplace solutions and risk factors, select the best vendor, negotiate a fair and balanced contract and manage the relationship. Key issues: • What are the key factors to achieve deal success? • How do you incorporate them into your organization's processes? • How do you incorporate these items in your contract?

Hype about AI grows and consumers become familiar with virtual assistants outside the office. I&O leaders are keen to exploit this to optimize the IT service desk, but neither the technology nor the workplace culture are ready to depend on virtual agents in 2017. When will this happen and how should I&O leaders prepare now?

As I&O leaders, CIO's and CTO's struggle with maintaining existing operations, while adapting to the increasing introduction of new technologies by business leaders. They rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.

Manufacturing IT leaders face an era of unpredictable and highly challenging operating conditions. Gartner analysts developed four scenarios for the future that will enable manufacturing CIOs to anticipate and prepare for change through 2023. Learn how to leverage the scenarios to lead your organization through turbulent times.

The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a road map to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.

It's all well and good to say: Fail fast! Fail forward! Fail often! But you’re not a Silicon Valley start-up, so you’re going to be up against organizational antibodies that are extremely stealthy and insidious. In most cases, there is an incompatibility between the failure required for successful innovation and the failure-phobia that inhabits most corporate cultures. This short session will describe the difference between good and bad innovation failure and provide a way to get around the innovation-killing antibodies that lurk in every enterprise.

Banks in India are facing substantial disruption from platform companies like Alibaba, Amazon and Tencent. To compete in this dynamic environment, Banks are transforming to a business architecture that enables extreme customer convenience, extends portfolio to beyond banking services; and radically reduces costs. New technologies like AI, Cloud, IOT & Blockchain are playing a significant enterprise wide role in support of this new architecture.

40% of the world's adults remained unbanked and underserved. Fintech vendors are harnessing AI technologies to extend financial services to people who are unbanked and not credentialed for credit. These disruptive vendors are providing unbanked users the ability to 'leapfrog' slower-moving, traditional banks by accessing new digital financial instruments. CIOs at FSIs can explore key trends — data science, deep learning and natural-language processing, pointing to the future of digital finance.

As new technologies and emerging competitors disrupt established industries, enterprises around the world are seeking their own Digital Transformation to keep pace. Hear about technical and non-technical changes undertaken by other large enterprises and learn tips and tricks on how you can get started with your own transformation journey.

Data is exploding 10X yet only 1% gets analyzed. Companies realize only a fraction of the potential value from data. This requires solving the data problem before embarking on an analytics strategy thus demanding improved storage & memory solutions that go beyond traditional technologies. Attend this session to discover how breakthrough technologies such as Intel® Optane™ DC Persistent Memory can redefine datacentre & accelerate business growth.

Intelligent automation is changing the way enterprises operate by using advances in technology to optimize processes, personalize customer experiences and enhance decision making. In this session, we will outline the steps pioneering organizations are taking toward intelligent automation and ways of how they balance the operational efficiencies gained with the changes for their workforce.

Microsoft's AI Masterclass is a unique Ideation workshop designed for leaders to enable them think out loud about their business challenges and put a technology driven solution against each of them while being guided by Expert.

The only thing that is certain about the digital future is that enterprises will be required to transform quickly and often. But most enterprise transformations fail because of their culture. Take the challenge of continuous transformation and turn it to your advantage by developing a culture that is ready for anything.

These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. The transformation fatigue that is setting in requires a strategic response from the business. This session focuses on the little — often overlooked — actions that business leaders can take to transform and change their culture. The session is an antidote to the big bang transformation plan. It aims to provide short-term strategies and tactics that CIOs and other leaders can immediately apply to keep their transformation on track or get it underway.

CIOs and IT leaders in global enterprises are familiar with the U.S.-based digital giants: Google, Facebook, Amazon and Apple, as there is a significant amount of research and media coverage on each of these companies. However, the Chinese and Asia/Pacific digital disruptors are normally shrouded with regard to how they are disrupting the digital business landscape.

To deliver successful innovation that the business recognizes as important, relevant and timely, CIOs need to focus on the guardrails, competencies, approaches, methods and tools. But most importantly, CIOs need to engage the business to want to change – to design the future rather than fix the past. This session focuses on how to build that engagement.

.

.

When designed with people at the center, AI can extend your capabilities, free you up for more creative and strategic endeavors, and help you or your organization achieve more. The session will give an insight into how Microsoft is democratizing AI for every person on the planet.

Predicting future technology impact on business strategy is an activity filled with uncertainty and anxiety. However, through the uncertainty, there is one inevitable outcome – CIOs must find practical approaches to dealing with fast paced trends. The meme of the future will be practice, practice, practice.

It's easy to hear great visions for what AI could do. It's more important to come and learn of its practical accomplishments and core limitations, as well as what Gartner clients are actually doing with AI technologies. Most visions are fanciful. Most limitations are manageable. Most accomplishments still await action by the bulk of organizations puzzling over what's next.

Product leaders must create and manage a life cycle of activity including product planning, product introduction, product innovation, go-to-market strategy, and decisions to accelerate or pivot their product portfolio. Similarly, CEOs are tasked with a variety of activity ranging from product strategy, product launch, customer acquisition, and business performance management, to corporate development. This session will explore how product managers at technology companies can leverage Gartner’s Framework for Product Managers to successfully lead their products and drive innovation, and how how the CEOs at small and medium-sized technology companies can leverage Gartner’s Framework for CEOs to successfully grow their organization by overcoming some of the biggest challenges and critical decision areas in their organization.

With India entering a new phase of Industry 4.0 the focus will be on RPA with highly intelligent connected systems that create a fully digital value chain. The RPA industry is undergoing a generational shift with the emergence of the Bot Economy. As innovators and leaders in the RPA market by a wide margin, Automation Anywhere recently announced the Bot Store – an online marketplace for RPA bots to accelerate Bot Economy.

The cloud has fundamentally transformed the world we live in. Today, everyone is a cloud worker — or should be preparing to become one. Mobility, speed, and collaboration are essential to thriving in the cloud era. This session explains the benefits of a cloud-connected workforce and how to rethink workplace technology.

Strategic technology trends have significant disruptive potential and they set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.

How do you evaluate your spending on innovation vs. upkeep? What ratio do you strive for? Where are you currently at? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

It's all well and good to say: Fail fast! Fail forward! Fail often! But you’re not a Silicon Valley start-up, so you’re going to be up against organizational antibodies that are extremely stealthy and insidious. In most cases, there is an incompatibility between the failure required for successful innovation and the failure-phobia that inhabits most corporate cultures. This short session will describe the difference between good and bad innovation failure and provide a way to get around the innovation-killing antibodies that lurk in every enterprise.

CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.

Neuroscience is destroying century-old concepts of how executives and managers need to lead and communicate. By understanding emerging research about how brain works, a new generation of brain-aware leaders will more effectively shape employee engagement, creativity and motivation to optimize performance and drive business results. This workshop is part presentation and part facilitated discussion on how the ideas presented could be applied in attendees' organizations.

Willful disruption is the story of five intentional disruption styles to disrupt others or to respond to digital disruption emerging around them. These styles embody the lessons learned from the greatest disruptors (including Google, Amazon, Apple and Facebook).. This workshop utilizes Gartner’s Willful Disruption Intent model to examine your strategies for disruption and innovation.

Most CIOs are being asked to generate business value at an increasingly lower price point. However, the goal is simply to reduce the cost of IT, without consideration for change in IT capabilities to provide services that enable business value. This presentation will explain through the use of examples from the CSP industry, how CIOs can both optimize costs and maximize business value.

This roundtable will explore the best practices and tips on how CIOs can shift to a more "above the line" business-aligned way of successfully reporting the value of IT. We will also share areas of frustration, challenges and pain-points. Participants in this roundtable will leave this session with ideas, recommendations and a fellow-traveler connection.

In this session, we will moderate an experience exchange among information and technology leaders in enterprises on best practices and pitfall avoidance in strategic digital business initiatives. We'll also draw from a range of relevant case studies collected over the past months.

Enterprise architecture and technology innovation leaders are key enablers for digital business and are accountable for helping the enterprise balance the risks and benefits of digital business. This session helps IT leaders in planning for a successful 2019 iteration for the enterprise architecture and technology innovation role. Leading practices for success are provided in this discussion.

Some CIOs say, "Every presentation in front of the board, is an opportunity to get fired." Board presentations are often high stress encounters for CIOs and other executives. This session will present practical tips and techniques for dealing with board presentations, from reporting status to dealing with digital discussions.

Digital business is maturing, from tentative experiment to application at scale all across the whole economy. In the face of this profound change, how should CIOs respond? Come and find out what 3,102 of your peers are doing to build a new foundation to master this change. This session presents you with an opportunity to compare and contrast your view of the future with that of your peer group and so refine your leadership agenda for 2019.

As new technologies and emerging competitors disrupt established industries, enterprises around the world are seeking their own Digital Transformation to keep pace. Hear about technical and non-technical changes undertaken by other large enterprises and learn tips and tricks on how you can get started with your own transformation journey.

This is a follow-on to the 2019 CIO Agenda session with the aim to highlight some industry differences for key questions such as top business priorities and "top tech to win." A key outcome is to identify which are the leading industries leveraging new technologies and what can CIOs do to learn from them. Hint: use Gartner Industry Analysts and Executive Partners.

Organizations need to digitally transform their business in order to outlive the competition and to attain improved business benefits. To be successful, digital transformation must cover all aspects of the IT organization, including culture/people, processes and architecture/technologies. Red Hat’s unique approach to digital transformation unites leading hybrid cloud technologies with a comprehensive portfolio and partner ecosystem.

This session is a facilitated roundtable discussion on the theme of gender politics. Political perspectives and tactics can vary by gender. More importantly, executive leadership may receive and respond very differently to a tactic when applied by a woman rather than when a man uses the same tactics. This session will explore some of the subtleties of the politics of gender in an interactive discussion.

This workshop leverages the breakout session "the 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.

The only thing that is certain about the digital future is that enterprises will be required to transform quickly and often. But most enterprise transformations fail because of their culture. Take the challenge of continuous transformation and turn it to your advantage by developing a culture that is ready for anything.

CIOs and IT leaders in global enterprises are familiar with the U.S.-based digital giants: Google, Facebook, Amazon and Apple, as there is a significant amount of research and media coverage on each of these companies. However, the Chinese and Asia/Pacific digital disruptors are normally shrouded with regard to how they are disrupting the digital business landscape.

Organizations often share that they find it difficult to scan the emerging technology horizon to find the technologies that apply most to them. In this session, our keynote speaker, Mike Walker, will conduct a mock digital trendspotting workshop using hype cycles, radar diagrams, and many other tools to show you how to run your own trendspotting efforts.

To deliver successful innovation that the business recognizes as important, relevant and timely, CIOs need to focus on the guardrails, competencies, approaches, methods and tools. But most importantly, CIOs need to engage the business to want to change – to design the future rather than fix the past. This session focuses on how to build that engagement.

You can help your fellow travelers through the fog of Artificial Intelligence hype more than you know. Let's discuss what makes AI different and how to achieve an AI strategy to deliver business value for business leaders in an IT context. Almost everyone is getting started. We can fill in each other's knowledge and tactics gaps.

How are business leader priorities changing in response to market cycles and economic uncertainties? How is CEO thinking changing, as the digital era progresses? Based on our annual survey and other sources we assess major trends and pull out some key actions CIOs should consider to get ahead of the game.

Many CIOs are in consensus-based cultures or enterprises, where important decisions are made by group and in a cooperative manner. While elements of this style can be desirable, consensus can also become politicized and lead to challenges such as passive-aggression or analysis paralysis. Many IT-related initiatives require multiple business units or departments to participate in order for them to be successful. This session focuses on how to deal with the politics to create constructive consensus, and overcome dysfunctional consensus.

CIOs may not lead their organization's digital business transformation, but they can help the CEO and executive leadership team discuss the possibilities and define their ambition. In this presentation, we provide best practices on how to propose and execute a digital ambition workshop in partnership with your CEO.

When designed with people at the center, AI can extend your capabilities, free you up for more creative and strategic endeavors, and help you or your organization achieve more. The session will give an insight into how Microsoft is democratizing AI for every person on the planet.

The role of the CIO is changing. They must live up to increasingly challenging expectations of helping initiate and scaling digital business. To do this successfully, CIOs need a world class EA program that can advise about technology-enabled business. This presentation explores the attributes, best and leading practices of world-class EA and what CIOs must do build a world class EA program.

Predicting future technology impact on business strategy is an activity filled with uncertainty and anxiety. However, through the uncertainty, there is one inevitable outcome – CIOs must find practical approaches to dealing with fast paced trends. The meme of the future will be practice, practice, practice.

It's easy to hear great visions for what AI could do. It's more important to come and learn of its practical accomplishments and core limitations, as well as what Gartner clients are actually doing with AI technologies. Most visions are fanciful. Most limitations are manageable. Most accomplishments still await action by the bulk of organizations puzzling over what's next.

This is a big picture presentation, meant to guide attendees through the relationships between disruption, business model innovation, strategy, operating models and platforms, clarifying the main purposes and actions of each. Using a single (real) large example, we trace the identification of a disruption worthy of business model change, the resulting strategy creation to meet the challenge, and the resulting operating model to deliver results. The goal is to help identify the scope of actions required to meet digital challenges and deliver innovative outcomes.

Digital KPIs need to focus on specific business outcomes. The metrics that are used should influence a change in behavior relative to meeting, exceeding or missing an established target.

Your CFO is a crucial partner in the design of a modern digital business. Working together, you can craft new business model components and renewed approaches to value creation and management. Learn the key messages to communicate to your CFO to overcome skepticism and gain financial backing for your digital business initiatives.

This highly interactive session for a small group of CIOs and IT leaders will provide an analyst-led opportunity to understand the strategies of Cloud Mega Vendors in India, present a chance to ask questions and dive deeper to discuss the implications of the strategies for IT leaders cloud plans for 2018 and 2019..

Culture is the most frequently mentioned obstacle to scaling digital business. CIOs find culture hard to understand and even harder to change. The journey of changing culture starts when you talk about it, and happens through an intentional series of small changes. Use Gartner's PRISM model as a way to start a conversation in your organization about culture and start your culture change journey.

Many CIOs feel stymied by change resistance. This session will explore the critical underlying mindset beliefs and how a growth mindset enables individuals to move beyond their comfort zones, thrive on challenge and progress despite uncertainty. It will identify practical actions (culture hacks) that CIOs can take to cultivate growth mindsets in their teams that will accelerate digital business change.

Customer experience (CX) has never been more critical and yet, the way most enterprises focus on improving CX seems to be done in silos. Instead, CIOs and other business leaders should adopt a multidisciplinary approach to drive better CX. This session will describe how these teams must design the customer journey across the silos inside IT and inside the enterprise: 1) What cases illustrate the multidisciplinary approach succeeding and what was their CX journey? 2) What best practices can your enterprise leverage on it's CX journey? 3) What pitfalls should you avoid on your CX journey?

Clear concise statements of strategic direction, depicting trade offs, and surfacing underpinning principles teams use to make autonomous decisions, are essential to transition to digital at scale; and very hard to create. Most businesses suffer from an expression barrier that makes strategic direction difficult to locate or articulate. This session will examine how to use maxims-based leadership to show the path to digital transformation at scale.

The digital business challenge has evolved from define and align, to scale and transform. Leveraging digital capabilities to optimize current services is necessary but not sufficient. Organizations must build the innovation muscle, embrace disruptive thinking and find new business paradigms in transforming the organization. A tremendous opportunity for CIO’s to lead the change in leadership mindset and business model transformation.

Digital business challenges the conventions of risk and security management. IT leaders must develop a coherent digital security program based on a clear vision and strategy. This presentation will address: What constitutes an effective vision and strategy for digital security? What are the elements of a digital security program? What are the drivers shaping security strategy in 2019?

All organizations across the global follow poor security practices without even understanding the deeper impacts these might have on the entire security posture of their organization. This session is going to highlight such practices which will be immediately stopped by organizations.

This Magic Quadrant discusses three technologies firewalls, web application firewall and intrusion prevention system.

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Security and risk management leaders struggle to hire and retain staff with the right skills, especially in the age of digital business. We discuss the outlook for security talent in digital businesses. What do organizations do to confront this shortage? What can you do to ensure your team's skill sets are developed for a digital world? What does the future of talent look like with technologies such as AI/ML, blockchain, IoT looming?

In India, the average cost for a data breach has gone up to ₹11.9 crore. This is only set to grow with businesses moving more workloads to the cloud to seize the new opportunities presented by AI, Machine Learning and IoT. Join us to hear on how organization are addressing both the innovation opportunity of AI and the need to strengthen security in a cloud world.

The sophistication, frequency and number of cyber attacks are increasing as workloads move to cloud and new technologies like AI, Machine Learning and IoT are adopted to drive innovation and growth. Join this session to learn how you can use orchestration and automation to build a resilient security posture that allows your organization to withstand attacks till they are neutralized.

CSPs entering or servicing the evolving communications market face challenges attaining the skills and competencies required. CSP CIOs' success in developing talent for digital business hinges on addressing skills, culture and leadership transformation. In this session, we'll discuss the steps through specific examples about how other CSPs have collaborated with HR to address their challenges.

CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.

Neuroscience is destroying century-old concepts of how executives and managers need to lead and communicate. By understanding emerging research about how brain works, a new generation of brain-aware leaders will more effectively shape employee engagement, creativity and motivation to optimize performance and drive business results. This workshop is part presentation and part facilitated discussion on how the ideas presented could be applied in attendees' organizations.

IT infrastructure and operations leaders face the challenge of managing a portfolio of skills that support existing environments while enabling a more agile future of digital business initiatives. Learn how to identify the skills that are increasing and decreasing in demand and how to use the results to target talent acquisition, development and retention programs.

As AI makes its way from data science and into IT solutions and systems — a new set of skills and competencies is needed. AI trainers, humanizers, emotion specialists, data curators and training data sourcer — we will look at the new titles, roles and responsibilities making up an AI competent IT department. Perhaps counterintuitively, you will find that these new roles require more understanding of humans than machines.

It’s challenging enough as an IT leader to get a seat at the Board of Director's table; however, when you’re a woman, the challenge intensifies. What techniques, tips and advice can other women share who have been successful at this? What common languages does a woman in IT need to learn, fine-tune and adopt to have presence, influence and impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

This session is a facilitated roundtable discussion on the theme of gender politics. Political perspectives and tactics can vary by gender. More importantly, executive leadership may receive and respond very differently to a tactic when applied by a woman rather than when a man uses the same tactics. This session will explore some of the subtleties of the politics of gender in an interactive discussion.

The only thing that is certain about the digital future is that enterprises will be required to transform quickly and often. But most enterprise transformations fail because of their culture. Take the challenge of continuous transformation and turn it to your advantage by developing a culture that is ready for anything.

In the midst of digital business transformation, future success will depend on organizations' abilities to adjust to new customer-centric business models. CIOs and application leaders must strive to anticipate future customer and business expectations by adopting scenario-based planning. This presentation explore four planning scenarios describing four types of customer-centric organizations and key technology investments assisting them on their path to success.

.

Security and risk management leaders struggle to hire and retain staff with the right skills, especially in the age of digital business. We discuss the outlook for security talent in digital businesses. What do organizations do to confront this shortage? What can you do to ensure your team's skill sets are developed for a digital world? What does the future of talent look like with technologies such as AI/ML, blockchain, IoT looming?

This workshop is designed as a cross-functional activity for business and technology executives accountable for developing departmental and organizational strategy. It is focused to help companies: Build a common view of their organization’s digital capabilities Diagnose problems impacting their digital transformation program Select proven strategies to overcome the hurdles holding their program back

The IT domain in 2030 will likely evolve out of today's agile practices and professional services models. CIOs will be tasked with organizing a fluid arrangement of teams charged with turning ideas into reality. How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Product leaders must create and manage a life cycle of activity including product planning, product introduction, product innovation, go-to-market strategy, and decisions to accelerate or pivot their product portfolio. Similarly, CEOs are tasked with a variety of activity ranging from product strategy, product launch, customer acquisition, and business performance management, to corporate development. This session will explore how product managers at technology companies can leverage Gartner’s Framework for Product Managers to successfully lead their products and drive innovation, and how how the CEOs at small and medium-sized technology companies can leverage Gartner’s Framework for CEOs to successfully grow their organization by overcoming some of the biggest challenges and critical decision areas in their organization.

CIOs must creatively balance the needs of individuals and teams against those of the organization. Gartner's Hype Cycle for Digital Workplace helps prioritize your workplace technology selection and unravels approaches that progressive organizations are deploying to harness the power of their workforce. Nobody wants to waste time and money chasing trends that go nowhere, nor does anyone want to be left behind.

Digital KPIs need to focus on specific business outcomes. The metrics that are used should influence a change in behavior relative to meeting, exceeding or missing an established target.

The cloud has fundamentally transformed the world we live in. Today, everyone is a cloud worker — or should be preparing to become one. Mobility, speed, and collaboration are essential to thriving in the cloud era. This session explains the benefits of a cloud-connected workforce and how to rethink workplace technology.

The proliferation of technology categories, and the way products are bundled into suites, or get embedded into bigger applications create complexity that lead some into indecision and paralysis; and others into an overlapping, unmanageable technology mess. We discuss key product categories in relation to a digital workplace architecture, and offer practical advice on how to choose between them.

Many CIOs feel stymied by change resistance. This session will explore the critical underlying mindset beliefs and how a growth mindset enables individuals to move beyond their comfort zones, thrive on challenge and progress despite uncertainty. It will identify practical actions (culture hacks) that CIOs can take to cultivate growth mindsets in their teams that will accelerate digital business change.