Agenda
Our Gartner experts, who are at the top of their fields, helped attendees address their most critical challenges. These key tracks kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them.
Understand what’s next in a changing world. Explore the emerging technologies and trends that will impact your future planning.
Learn how to create best-in-class strategies for success to achieve your mission-critical priorities.
Shift from strategy to execution. Explore best practices for implementing technologies, approaches and solutions that drive outcomes.
Monday, 14 November, 2022 / 10:00 AM - 10:45 AM IST
Miriam Burt, Managing Vice President, Gartner
Partha Iyengar, Distinguished VP Analyst, Gartner
Naveen Mishra, VP, Team Manager, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, 14 November, 2022 / 11:15 AM - 12:00 PM IST
Sudhir Madhugiri, Sr Executive Partner, Gartner
Roundtable discussions are informal, allowing you to relax, share insights, challenges and learn lessons, experiences and approaches from your peers. Participation is required.
Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST
Gilbert van der Heiden, Distinguished VP Analyst, Gartner
This session will examine methods to explore trends, evaluate the relevant opportunities and risks and communicate the potential impact on the enterprise. It show examples of how scenario planning, back casting, storytelling, and other approaches can be used to support innovation and drive evolution of strategy and operations.
Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST
Shubhangi Vashisth, Director Analyst, Gartner
Gartner's top predictions for data and analytics provides a forwarding looking perspective on how markets, skills and organizations will to evolve to help you build a data and analytics strategy to return to growth, drive innovation and accelerate change.
Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST
Ganesh Ramamoorthy, Managing Vice President, Gartner
The role of the CIO evolved steadily for 40 years pushed by changes in technology. The pandemic was a major pivot point, demonstrating the criticality of digital acceleration and the need for technology leadership by all executives. Leading CIOs are responding by changing how they create and deliver value as a member of the C-suite and leader of the IT function. This session provides the new value blueprint CIOs can use to expand their role and progress their careers.
Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST
Naresh Singh, Sr Director Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.
Monday, 14 November, 2022 / 12:45 PM - 02:15 PM IST
Nandita Das, Actor, Director & Social Advocate,
Our values, perceptions, assumptions, and expectations are shaped by our experiences in life. They inform our unconscious biases and how we see the world around us. The fact that it’s unconscious, it needs a fair amount of self-awareness and work to be able to alter it. Most of us understand it theoretically, but to actually change one’s behaviour and perception requires serious work.
Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST
Jasleen Kaur Sindhu, Sr Director, Advisory, Gartner
It's a constant refrain - "we're looking forward to when things get back to normal." Yet the Banking and Investment Services industry competes in a highly dynamic environment with decision risks all around, and technology plays an even more elevated role than the recent past. Join this session to understand Gartner's view of the industry in five years and the implications on near term actions.
Monday, 14 November, 2022 / 02:15 PM - 03:00 PM IST
Naresh Singh, Sr Director Analyst, Gartner
Rajesh Kandaswamy, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “Top Strategic Technology Trends for 2023". Bring your questions to this interactive session and take a deeper dive into these trends including — which will have the greatest potential impact to your organization.
Monday, 14 November, 2022 / 02:30 PM - 03:00 PM IST
Nandita Das, Actor, Director & Social Advocate,
Join this thought provoking conversation with Nandita Das on her perspective on overcoming unconscious bias. Addressing key challenges that experience the maximum influence and impact such as organizational culture, leadership decision making, hiring talent etc.
Monday, 14 November, 2022 / 03:45 PM - 04:05 PM IST
Siddharth Shetty, Sr Director Analyst, Gartner
Gartner's Hype Cycle for Cloud Computing highlights the key technologies and trends impacting the cloud computing market. This session will highlight the key trends and technologies to watch and offer guidance on how to optimize your cloud computing experience - both today and in the future.
Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST
Richard Addiscott, Sr Director Analyst, Gartner
Cost and value drive every business outcome, except cybersecurity (until now). Measuring cybersecurity value delivery by establishing consistent outcome-driven metrics accrues many benefits and helps enhance decision-making and board governance. In this session, senior director analyst, Richard Addiscott, will share an approach to help CIOs and CISOs guide a board toward apt and defensible cybersecurity investments and execution.
Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST
Gene Alvarez, Distinguished VP Analyst, Gartner
Understanding consumer attitudes and beliefs, how emotion fits into transactional and interaction requirements, and how technology adoption is driven by psychological attributes is essential. This presentation will review three concepts: empathy, emotional sensitivity and digital sensitivity, providing recommendations to CIOs on how to address these problems and drive effective CX programs.
Monday, 14 November, 2022 / 05:00 PM - 05:45 PM IST
Aditya Ghosh, Founder - Homage, Co-founder Akasa Air, Board Member - OYO, FabIndia, GreenCell Mobility,
The past two years have forced and enabled glocal businesses, leaders, and professionals to pivot in ways previously thought impossible. From how we communicated, collaborated, and led our teams to what we thought of the nature of work itself—everything adapted to our dynamic and changed needs. In this keynote Aditya Ghosh with discuss:
- How to drive revenue with digital products, customer experience and operational efficiency.
- How to stay competitive in the changing landscape and what would it means for my team and customers.
- How to build a resilient culture in the organization.
Tuesday, 15 November, 2022 / 09:00 AM - 09:45 AM IST
Arup Roy, VP Analyst, Gartner
Kate O'Neill, Tech Humanist, Author, and Experience Strategy Expert, KO Insights
It's not only the future that's uncertain: even the present can be challenging for leaders to navigate. Kate O'Neill — known as the "Tech Humanist" — delivers a keynote address that offers insights and foresights for leaders to make confident decisions that are good for business and aligned with humanity. In examining a wide range of considerations like the climate, the changing workplace, geopolitical impacts, and more, Kate frames up the challenges as both a responsibility and an opportunity for leaders. She also explores the future of work, jobs, talent, and the workplace with an emphasis on the role of technology in shaping our world. Along with big picture insights, this keynote includes real-world examples to spark a-ha moments for meaningful takeaways. With its bright energy and inspiring message, this keynote will leave attendees energized and ready to face — and create — the future.
Tuesday, 15 November, 2022 / 10:30 AM - 10:50 AM IST
Jasleen Kaur Sindhu, Sr Director, Advisory, Gartner
Technology innovations are driving bank and nonbank competitor activity, influencing customer demand for product and services, and shaping regulators’ actions globally. Learn about key innovations shaping the industry and implications for technology investment strategies.
Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST
Eyad Tachwali, Sr Director, Advisory, Gartner
The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.
Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST
Amresh Nandan, VP Analyst, Gartner
Increased adoption and acceleration of digital business has forced virtually every executive to drive their enterprises to become more adaptive and agile to excel in time of constant disruption. This session is designed to equip executives with strategic portfolio management practices to embrace the unprecedented complexity and change that will provide at certain business context in the next 12 to 18 months.
Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST
Anushree Verma, Director Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST
Partha Iyengar, Distinguished VP Analyst, Gartner
Boards are looking for long-term strategic competitive advantage from their digital business investments. It is no longer about 'just' incremental fringe improvements in enterprise financials. Analysis from the Board survey 2023 will be presented, with a particular emphasis on how executive leaders can support board objectives in driving long-term competitive advantage in a difficult environment colored increasingly by societal challenges including DE&I and sustainability priorities.
Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST
Naresh Singh, Sr Director Analyst, Gartner
As cloud computing evolves from technology enabler to business disruptor, IT leaders must understand their organization’s business strategy first, and then seek opportunities to leverage new and emerging cloud capabilities to accelerate that strategy. This session is based on our top predictions regarding cloud computing in 2027 and how they drive the cloud value proposition forward.
Tuesday, 15 November, 2022 / 12:30 PM - 02:00 PM IST
Kate O'Neill, Tech Humanist, Author, and Experience Strategy Expert, KO Insights
Join this invigorating conversation with Kate O’ Neill on the role of technology in shaping the future of work. The session will unearth fresh perspectives on what do emerging and exponential technologies mean for the future of human jobs? how will this shift our human understanding of meaningful work, of accomplishment, of achievement? And how can companies prepare for workplaces that increasingly blend human and machine contributions?
Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST
Madhavi Kanumoory, Chief Digital & Information Officer, Birla Carbon
Arup Roy, VP Analyst, Gartner
Join the conversation with Chief Digital & Information Officer of Birla Carbon Madhavi Kanumoory on her perspective of the evolving role of the CIO and the leadership requirements to influence and drive business growth. The session will address areas such as the business models, evolution of technology, talent and culture.
Tuesday, 15 November, 2022 / 02:00 PM - 03:30 PM IST
Sudhir Madhugiri, Sr Executive Partner, Gartner
Eyad Tachwali, Sr Director, Advisory, Gartner
CIOs can’t hire their way out of the technology talent crisis. This highly interactive, discussion-based session will bring together CIOs to explore how leading organizations are adapting their talent management practices to drive business outcomes. We will explore unconventional approaches along multiple dimensions of the talent management lifecycle, from attracting and retaining top talent to upskilling/reskilling staff to thrive in a dynamic and distributed digital delivery environment.
Tuesday, 15 November, 2022 / 03:30 PM - 04:00 PM IST
Gene Alvarez, Distinguished VP Analyst, Gartner
The future is always uncertain. But the idea that “uncertainty brings opportunity” is almost a universal constant. And now is the time to seize opportunities. This presentation covers ten predictions of the future that represent opportunity — or threat. CIOs tech providers and business leaders will need to decide which while acting swiftly.
Tuesday, 15 November, 2022 / 04:45 PM - 05:30 PM IST
Kartik Cariappa, Sr Director, Conferences, Gartner
Dasho Tshering Tobgay, Bhutanese Politician, Environmentalist, and Cultural Advocate, Orog Consultancy
These are uncertain times. The Covid pandemic, political conflict and climate change make leadership both important and vulnerable. In this talk, Tshering Tobgay draws lessons from the leadership of enlightened beings to inspire business leaders to navigate their companies during these anxious times.
Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST
Akash Jain, Sr Principal, Advisory, Gartner
Business innovation is more digital then ever and relies on technology platforms that deliver continuously safe and effective intelligence, agility, integrity and scale. Some critical strategies are emerging to bring the application platforms forward to meet this accelerating business demand.
- Applications become digital platforms
- Enterprise nervous system keeps the business always ready
- Business-IT continuum redefines the models of software engineering
Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST
Partha Iyengar, Distinguished VP Analyst, Gartner
Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.
Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST
Amresh Nandan, VP Analyst, Gartner
CIOs are increasingly encountering that the main barriers for their enterprise's digital ambitions do not come from the IT organization but from the rest of business areas. Many CIOs are mandated to create a digital mindset in their companies. Others are not explicitly mandated, but feel the pressure of the expectation that they lead that mindset shift. In this session attendees will learn the map to make that culture change journey.
Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST
Rajesh Kandaswamy, Distinguished VP Analyst, Gartner
Everyone thinks of electric vehicles and renewable energy only as key technologies driving sustainability. But digital also plays a huge and so far underutilized role. CIOs should use AI, IoT, blockchain and other digital technologies to make faster sustainability and ESG impact.
Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST
Eyad Tachwali, Sr Director, Advisory, Gartner
Join us for an opportunity to engage more deeply in the themes and concepts presented in the Signature Series session: “Flourishing in the Rejuvenated Work and Talent Landscape.”
Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST
Arup Roy, VP Analyst, Gartner
Gene Alvarez, Distinguished VP Analyst, Gartner
A follow-up from the Signature Series presentation “Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty". Bring your questions to this interactive session and take a deeper dive into these predictions including the ones you feel will have the greatest potential impact to your organization or industry.
Wednesday, 16 November, 2022 / 10:30 AM - 12:00 PM IST
Devendra Dhawale, Executive Partner, Gartner
Akshay Jhawar, Principal Analyst, Gartner
This highly interactive, discussion-based session will bring CIOs together to explore how to meet accelerating demand by democratizing digital delivery by design. This means finding ways to equip and empower others to safely build digitalized capabilities, channels, assets and products that drive growth, save money and minimize risks. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.
Wednesday, 16 November, 2022 / 12:00 PM - 12:20 PM IST
Rajesh Kandaswamy, Distinguished VP Analyst, Gartner
CIOs must determine the impact of emerging technologies on their industries and organizations. This session identifies the emerging technologies on the horizon with transformational benefits and broadest cross-industry impact.
Wednesday, 16 November, 2022 / 12:00 PM - 12:45 PM IST
Siva Padmanabhan, VP, Global IT Enterprise Capabilities & Solutions and MD, AstraZeneca India Pvt. Ltd.
Geopolitical tensions have rapidly evolved in the past few years and are creating many unknowns for multinational enterprises. The pace of de-globalization is accelerating as new sanctions, data transfer and IP restrictions and are announced almost on a daily basis. Over half of executive leaders in multinational enterprises believe that they must undertake more IT systems locally over the next 18 months to stay resilient in the multipolar world.
Join your peers in this executive round table discussion led by Siva Padmanabhan to discuss the impact of geo political risks on operations, how do you mitigate these risks and the outlook for 2030 from a people, technology and data perspective.
Wednesday, 16 November, 2022 / 12:00 PM - 12:45 PM IST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."
Wednesday, 16 November, 2022 / 03:30 PM - 04:00 PM IST
DD Mishra, Sr Director Analyst, Gartner
In the Gartner Global Scenarios program, we tackle a cross-industry, cross-regional futuristic topic every year. This year we examine what would happen if autonomous businesses have become the norm. What would that mean for your organization, and your role? What potential impacts could autonomous businesses have on your industry? What would be different scenarios on how autonomous businesses would even work? Time to sit back, reflect, and see how “what if…” thinking will help you get new ideas that will help your business today.
Monday, 14 November, 2022 / 10:00 AM - 10:45 AM IST
Miriam Burt, Managing Vice President, Gartner
Partha Iyengar, Distinguished VP Analyst, Gartner
Naveen Mishra, VP, Team Manager, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, 14 November, 2022 / 11:30 AM - 11:50 AM IST
Gene Alvarez, Distinguished VP Analyst, Gartner
When organizations need to deliver engaging digital experiences — beyond simple websites and mobile webpages — they turn to digital experience platforms. Their functional breadth and ability to serve a variety of channels and modalities equip them uniquely to improve customer, partner and employee journeys. This session will examine the leaders, challengers and visionaries in this innovative and vibrant market.
Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST
Ranadip Chandra, Sr Principal Analyst, Gartner
Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how you can take a leadership role in creating a unified future of work strategy at your organization.
Monday, 14 November, 2022 / 11:30 AM - 12:15 PM IST
Kaustav Dey, Sr Director Analyst, Gartner
Amid talent shortages, intense competition and rising employee expectations, CIOs must prioritize talent acquisition and retention strategies. Join us in this Ask The Expert session to gain insight on some key tactics that you could use to raise your talent acquisition index. Get your questions on areas such as:
- Key tactics used by best performing companies
- Factors that impact your attractiveness index such as Work arrangement, Culture and DEI commitments
- Key retention tactics
Monday, 14 November, 2022 / 12:45 PM - 02:15 PM IST
Nandita Das, Actor, Director & Social Advocate,
Our values, perceptions, assumptions, and expectations are shaped by our experiences in life. They inform our unconscious biases and how we see the world around us. The fact that it’s unconscious, it needs a fair amount of self-awareness and work to be able to alter it. Most of us understand it theoretically, but to actually change one’s behaviour and perception requires serious work.
Monday, 14 November, 2022 / 02:15 PM - 02:35 PM IST
Shubhangi Vashisth, Director Analyst, Gartner
The definition of self-service is shifting in this field as augmented capabilities pervade platforms. At the same time, cloud ecosystems and alignment with productivity tools have become key selection factors. This will help clients better understand the Magic Quadrant and market for analytics and BI platforms.
Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST
DD Mishra, Sr Director Analyst, Gartner
Experience Level Agreements (XLAs) are becoming a key element in measuring user experience (UX) within the Digital Workplace. This session will examine Why XLAs are important, how to utilize them for continuous improvement of the UX, and how the XLA is set to evolve to manage the quality of business processes in a post-COVID world.
Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST
Apoorva Chhabra, Principal Analyst, Gartner
The last two years have made it clear that all enterprises must be more digital. But how far does your enterprise need to go? Is there an endpoint? Can you become too digital? We start by showing digital business benchmarks from over a 1000 enterprises, so you can compare yourself to others. We then show how business outcomes and customer needs determine how digital you should be.
Monday, 14 November, 2022 / 02:15 PM - 03:00 PM IST
Naresh Singh, Sr Director Analyst, Gartner
Rajesh Kandaswamy, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “Top Strategic Technology Trends for 2023". Bring your questions to this interactive session and take a deeper dive into these trends including — which will have the greatest potential impact to your organization.
Monday, 14 November, 2022 / 02:15 PM - 03:00 PM IST
Rahul Agarwal, Vice President, Credit and Fraud Risk, American Express
Join this discussion to share insights, challenges and learn lessons, experiences and approaches from your peers. Being a large Organization, there are multiple platforms solving for different needs. As these platforms were working in isolation in project centric approach, this was resulting into unplanned expansion, redundancy and wastage. At American Express in last 2-3 years, we have implemented concept of Product owners for every platform and Journey with a fixed capacity and a clear roadmap. Things are no longer driven by funding. This is resulting into outcome centric culture, 50-60% reduction in delivery time/ cost for large scale projects and true globalization. Are you ready to onboard this journey?
Monday, 14 November, 2022 / 02:15 PM - 03:45 PM IST
Devendra Dhawale, Executive Partner, Gartner
In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.
Monday, 14 November, 2022 / 02:30 PM - 03:00 PM IST
Nandita Das, Actor, Director & Social Advocate,
Join this thought provoking conversation with Nandita Das on her perspective on overcoming unconscious bias. Addressing key challenges that experience the maximum influence and impact such as organizational culture, leadership decision making, hiring talent etc.
Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST
Arup Roy, VP Analyst, Gartner
Miriam Burt, Managing Vice President, Gartner
Partha Iyengar, Distinguished VP Analyst, Gartner
Naveen Mishra, VP, Team Manager, Gartner
Join us for a townhall style discussion of the Gartner Opening Keynote.
Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST
Ajay Kumar, Head Core Brokerage Technology – India, Fidelity Investments
This case study will bring to life the digital transformational journey of Fidelity, addressing key aspects such as people, organization model, culture, accountability, and participation that played a major role in their transformation.
Monday, 14 November, 2022 / 03:45 PM - 04:30 PM IST
Mahesh Ramamoorthy, CIO, Yes Bank
Join your peers in this executive round table discussion to share your perspective and discuss challenges on improving customer experience with platform innovation. This session will place a spotlight on Yes Bank’s journey on developing a next generation customer platform and an open discussion on topics such as automation, analytics, customer service, user adoption etc.
Monday, 14 November, 2022 / 05:00 PM - 05:45 PM IST
Aditya Ghosh, Founder - Homage, Co-founder Akasa Air, Board Member - OYO, FabIndia, GreenCell Mobility,
The past two years have forced and enabled glocal businesses, leaders, and professionals to pivot in ways previously thought impossible. From how we communicated, collaborated, and led our teams to what we thought of the nature of work itself—everything adapted to our dynamic and changed needs. In this keynote Aditya Ghosh with discuss:
- How to drive revenue with digital products, customer experience and operational efficiency.
- How to stay competitive in the changing landscape and what would it means for my team and customers.
- How to build a resilient culture in the organization.
Tuesday, 15 November, 2022 / 09:00 AM - 09:45 AM IST
Arup Roy, VP Analyst, Gartner
Kate O'Neill, Tech Humanist, Author, and Experience Strategy Expert, KO Insights
It's not only the future that's uncertain: even the present can be challenging for leaders to navigate. Kate O'Neill — known as the "Tech Humanist" — delivers a keynote address that offers insights and foresights for leaders to make confident decisions that are good for business and aligned with humanity. In examining a wide range of considerations like the climate, the changing workplace, geopolitical impacts, and more, Kate frames up the challenges as both a responsibility and an opportunity for leaders. She also explores the future of work, jobs, talent, and the workplace with an emphasis on the role of technology in shaping our world. Along with big picture insights, this keynote includes real-world examples to spark a-ha moments for meaningful takeaways. With its bright energy and inspiring message, this keynote will leave attendees energized and ready to face — and create — the future.
Tuesday, 15 November, 2022 / 10:00 AM - 10:20 AM IST
Naveen Mishra, VP, Team Manager, Gartner
This Magic Quadrant will provide insights into the public cloud positioning of leading IT services providers.
Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST
Eyad Tachwali, Sr Director, Advisory, Gartner
The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.
Tuesday, 15 November, 2022 / 10:30 AM - 11:15 AM IST
Apeksha Kaushik, Principal Analyst, Gartner
Total experience (TX) is an approach that combines the disciplines of UX, CX (inclusive of all government customers, residents, visitors, businesses and others), EX, and MX for a more holistic service design and delivery. It represents a logical evolution in maturity away from CX or EX management in isolation toward creating shared and better experiences to increase citizen and employee confidence with government services.
Tuesday, 15 November, 2022 / 10:30 AM - 12:00 PM IST
Sudhir Madhugiri, Sr Executive Partner, Gartner
This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.
Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST
Kaustav Dey, Sr Director Analyst, Gartner
Is talent getting in the way of your organization’s success? Or is it your most important enabler? The combination of labor market conditions, uncertainty and digital transformation demand new ways of looking at skills and talent. In this future-oriented session, we look at how to rethink where CIOs and their teams can find talent in talent marketplaces, and reskill and upskill in dynamic ways
Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST
Arup Roy, VP Analyst, Gartner
Common but avoidable mistakes can keep organizations from achieving DEI advancement. This session shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.
Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST
Akshay Jhawar, Principal Analyst, Gartner
Leaders expect technology to do more than automate and integrate operations, they expect it to achieve business outcomes. Outcome-based investments have long been an aspiration of CIOs and business leaders. New combinations of information, technology, provider and management techniques make investing in outcomes not only possible but preferred and a big part of the future of IT.
Tuesday, 15 November, 2022 / 12:30 PM - 02:00 PM IST
Kate O'Neill, Tech Humanist, Author, and Experience Strategy Expert, KO Insights
Join this invigorating conversation with Kate O’ Neill on the role of technology in shaping the future of work. The session will unearth fresh perspectives on what do emerging and exponential technologies mean for the future of human jobs? how will this shift our human understanding of meaningful work, of accomplishment, of achievement? And how can companies prepare for workplaces that increasingly blend human and machine contributions?
Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST
Anshul Gupta, Sr Director Analyst, Gartner
Economic downturns represent considerable challenges for CIOs and IT functions. This session will lay out Gartner's playbook on how CIOs should proactively respond and prepare for periods of economic uncertainty, by managing three key components: spend management, digital investment and talent.
Tuesday, 15 November, 2022 / 03:30 PM - 03:50 PM IST
Arup Roy, VP Analyst, Gartner
Robotic process automation (RPA) continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. This session offers a quick overview of the enterprise RPA vendors to help CIOs with their own assessment.
Tuesday, 15 November, 2022 / 03:30 PM - 04:00 PM IST
Akshay Jhawar, Principal Analyst, Gartner
A modular enterprise operating model enables executive leaders to proactively steer their business toward growth opportunities despite market volatility. Digitalized business capabilities are the key. CIOs and Enterprise Architects can use Gartner's 3 integrated business frameworks — strategy, business model, enterprise operating model — with their business executives to identify where modularity is most needed.
Tuesday, 15 November, 2022 / 03:30 PM - 04:15 PM IST
Aashish Kshetry, Vice President - Systems, Asian Paints Ltd
Join your peers in this executive round table discussion to share your perspective and discuss challenges on emerging technologies transforming your operating model. This discussion will address areas such as cost efficiency, quality, customer experience and cybersecurity.
Tuesday, 15 November, 2022 / 04:45 PM - 05:30 PM IST
Kartik Cariappa, Sr Director, Conferences, Gartner
Dasho Tshering Tobgay, Bhutanese Politician, Environmentalist, and Cultural Advocate, Orog Consultancy
These are uncertain times. The Covid pandemic, political conflict and climate change make leadership both important and vulnerable. In this talk, Tshering Tobgay draws lessons from the leadership of enlightened beings to inspire business leaders to navigate their companies during these anxious times.
Wednesday, 16 November, 2022 / 09:00 AM - 09:45 AM IST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
During these uncertain and challenging times, leading CIOs radically reframe their organization’s value proposition and how their technology departments create value. They reposition the organization as a force multiplier. This year’s CIO and technology executive agenda explores the leadership actions necessary to close IT execution gaps by leveraging a decentralized and distributed delivery approach.
Wednesday, 16 November, 2022 / 10:30 AM - 10:50 AM IST
Abhyuday Data, Director Analyst, Gartner
Gartner published a new Magic Quadrant for Security Service Edge (SSE) covering the cloud-delivered security services of a SASE architecture. This session will cover how to think about solutions and vendors represented in this new market.
Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST
Partha Iyengar, Distinguished VP Analyst, Gartner
Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.
Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST
Eyad Tachwali, Sr Director, Advisory, Gartner
Join us for an opportunity to engage more deeply in the themes and concepts presented in the Signature Series session: “Flourishing in the Rejuvenated Work and Talent Landscape.”
Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST
Anjali Grover, VP, Team Manager, Gartner
Equity and Equality in the workplace is all about empowering employees to be their best, Join your peers to discuss and learn how organizations are building a balance of Equity and Equality in a hybrid workplace. Addressing topics such as bias, culture, governance etc.
Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST
Arup Roy, VP Analyst, Gartner
Gene Alvarez, Distinguished VP Analyst, Gartner
A follow-up from the Signature Series presentation “Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty". Bring your questions to this interactive session and take a deeper dive into these predictions including the ones you feel will have the greatest potential impact to your organization or industry.
Wednesday, 16 November, 2022 / 12:00 PM - 12:30 PM IST
Siddharth Shetty, Sr Director Analyst, Gartner
Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider the needs of IT without input from other parts of the organization. Likewise, they are often operating under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Wednesday, 16 November, 2022 / 12:00 PM - 12:30 PM IST
Ranadip Chandra, Sr Principal Analyst, Gartner
Accelerated digital transformation is causing unprecedented levels of change fatigue. According to our research, it will only get worse. Under this scenario, your team's performance and business goals are at stake. In this session you will learn how to anticipate to it and minimize change fatigue.
Wednesday, 16 November, 2022 / 12:00 PM - 12:30 PM IST
Richard Addiscott, Sr Director Analyst, Gartner
The human element is the most prominent contributor to data breaches and legacy approaches delivering curriculum-based, awareness-centric programs are no longer effective. CIOs and CISOs must look beyond merely raising 'security awareness' and embed a contextually-appropriate security culture for their organization. Join this session to learn how to build and deliver an effective security behavior and culture change program or SBCP.
Wednesday, 16 November, 2022 / 12:00 PM - 12:30 PM IST
Varun Agarwal, Principal Analyst, Gartner
Gartner conducted its first-ever survey of executives to learn what makes best-in-class organizations work. In this presentation, we’ll share insights on executive compensation, organization structure, collaboration and decision making that go into creating a CX capability that will help CIOs and organizations weather the next disruption.
Wednesday, 16 November, 2022 / 12:00 PM - 12:45 PM IST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."
Wednesday, 16 November, 2022 / 02:45 PM - 03:15 PM IST
Shubhangi Vashisth, Director Analyst, Gartner
AI will make or break industries and companies over the next decade. Executive leaders should develop a formal AI strategy document that can help identify use cases, quantify benefits and risks, align business and technology teams, and change organizational competencies to support AI. In this session, the IT leaders will learn about the foundational elements of an AI strategy and craft a strategy document to harness its potential.
Wednesday, 16 November, 2022 / 02:45 PM - 03:15 PM IST
Kaustav Dey, Sr Director Analyst, Gartner
Technologists outside of IT are at higher risk of attrition than other employees, including IT staff. These technologists need new and better opportunities to develop and grow in their careers. Join this session to learn how to transform technology management to support an workforce of technologists.
Wednesday, 16 November, 2022 / 03:30 PM - 04:00 PM IST
Akash Jain, Sr Principal, Advisory, Gartner
Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and software engineering leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.
Wednesday, 16 November, 2022 / 03:30 PM - 04:00 PM IST
Anish Roy, Principal Analyst, Gartner
As CIOs' responsibilities expand, with greater focus on delivering business outcomes, opportunities expand. Carving time out to develop oneself when the pace of work is already relentless can feel unattainable. This session focuses on the critical capabilities that, when developed, amplify a CIO’s ability to make enterprisewide impacts, thus transitioning into a truly outcome-driven executive.
Wednesday, 16 November, 2022 / 03:30 PM - 04:00 PM IST
Miriam Burt, Managing Vice President, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Monday, 14 November, 2022 / 10:00 AM - 10:45 AM IST
Miriam Burt, Managing Vice President, Gartner
Partha Iyengar, Distinguished VP Analyst, Gartner
Naveen Mishra, VP, Team Manager, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, 14 November, 2022 / 11:15 AM - 12:15 PM IST
Jaideep Thyagarajan, Sr Principal Analyst, Gartner
Organizations are embarking on digital transformation programs that require them to move to cloud-based solutions and composable application architectures to meet business outcomes.
This clinic will empower you with the tools to navigate the key cost driver categories, develop a reasonable budget for your implementation and establish a contracting model for modern SaaS implementation aligned to business outcomes. As an attendee you will receive valuable, ready-to-use material including vendor proposal checklists, which you can use to optimize spend.
Monday, 14 November, 2022 / 12:45 PM - 02:15 PM IST
Nandita Das, Actor, Director & Social Advocate,
Our values, perceptions, assumptions, and expectations are shaped by our experiences in life. They inform our unconscious biases and how we see the world around us. The fact that it’s unconscious, it needs a fair amount of self-awareness and work to be able to alter it. Most of us understand it theoretically, but to actually change one’s behaviour and perception requires serious work.
Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST
Monica Baranwal, Principal Analyst, Gartner
CIOs and IT leaders will see how to use three financial models for leverage and bargaining power as this session walks through three technology and cloud negotiation scenarios. Attendees will see how to take simple and ready-to-use templates and checklists to enhance their organization's negotiation playbook using the financial models TCA/TCO, NPV, and cash flow vs. P&L impact for negotiation leverage and bargaining power.
Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST
Ganesh Ramamoorthy, Managing Vice President, Gartner
The majority of CIOs are looking to implement new I&T Operating models; however, doing so is both challenging and requires both patience and careful planning and execution. This session will provide a pragmatic overview of the best practice roadmaps for implementing a new I&T Operating Model — as well as tips, tricks and pitfalls.
Monday, 14 November, 2022 / 02:15 PM - 03:00 PM IST
Naresh Singh, Sr Director Analyst, Gartner
Rajesh Kandaswamy, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “Top Strategic Technology Trends for 2023". Bring your questions to this interactive session and take a deeper dive into these trends including — which will have the greatest potential impact to your organization.
Monday, 14 November, 2022 / 02:30 PM - 03:00 PM IST
Nandita Das, Actor, Director & Social Advocate,
Join this thought provoking conversation with Nandita Das on her perspective on overcoming unconscious bias. Addressing key challenges that experience the maximum influence and impact such as organizational culture, leadership decision making, hiring talent etc.
Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST
Anshul Gupta, Sr Director Analyst, Gartner
Creating a great strategy will not bring success if you can’t execute it successfully. Many enterprises struggle to translate their strategic objectives into action that delivers success. While many create good execution plans, they fail to manage them effectively. This session will provide Executive Leaders with practical steps and approaches to improve their enterprise’s strategy execution.
Monday, 14 November, 2022 / 03:45 PM - 04:30 PM IST
Sudhir Madhugiri, Sr Executive Partner, Gartner
Roundtable discussions are informal, allowing you to relax, share insights, challenges and learn lessons, experiences and approaches from your peers. Participation is required.
Monday, 14 November, 2022 / 03:45 PM - 04:30 PM IST
Gilbert van der Heiden, Distinguished VP Analyst, Gartner
A repeatable innovation process is essential for meaningful, sustainable innovation. Get your questions answered around how to create or reignite innovation process; how to surface great ideas and nurture progress while managing risk; and how drive the best opportunities forward to deliver real value.
Monday, 14 November, 2022 / 05:00 PM - 05:45 PM IST
Aditya Ghosh, Founder - Homage, Co-founder Akasa Air, Board Member - OYO, FabIndia, GreenCell Mobility,
The past two years have forced and enabled glocal businesses, leaders, and professionals to pivot in ways previously thought impossible. From how we communicated, collaborated, and led our teams to what we thought of the nature of work itself—everything adapted to our dynamic and changed needs. In this keynote Aditya Ghosh with discuss:
- How to drive revenue with digital products, customer experience and operational efficiency.
- How to stay competitive in the changing landscape and what would it means for my team and customers.
- How to build a resilient culture in the organization.
Tuesday, 15 November, 2022 / 09:00 AM - 09:45 AM IST
Arup Roy, VP Analyst, Gartner
Kate O'Neill, Tech Humanist, Author, and Experience Strategy Expert, KO Insights
It's not only the future that's uncertain: even the present can be challenging for leaders to navigate. Kate O'Neill — known as the "Tech Humanist" — delivers a keynote address that offers insights and foresights for leaders to make confident decisions that are good for business and aligned with humanity. In examining a wide range of considerations like the climate, the changing workplace, geopolitical impacts, and more, Kate frames up the challenges as both a responsibility and an opportunity for leaders. She also explores the future of work, jobs, talent, and the workplace with an emphasis on the role of technology in shaping our world. Along with big picture insights, this keynote includes real-world examples to spark a-ha moments for meaningful takeaways. With its bright energy and inspiring message, this keynote will leave attendees energized and ready to face — and create — the future.
Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST
Eyad Tachwali, Sr Director, Advisory, Gartner
The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.
Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST
DD Mishra, Sr Director Analyst, Gartner
Sustainability is a multifaceted concept and includes environmental, social and economic dimensions. Executive leaders pursuing sustainability outcomes must fully understand the sustainability posture of their partners, suppliers and technology vendors to achieve their desired sustainability outcomes. This session will cut through the noise and hyperbole of sustainability positioning and provide practical guidance for assessing vendor sustainability.
Tuesday, 15 November, 2022 / 10:30 AM - 11:15 AM IST
Anjali Grover, VP, Team Manager, Gartner
Madhavi Kanumoory, Chief Digital & Information Officer, Birla Carbon
Kiran Haryadi, Deputy Head of Wholesale Banking, Societe Generale Global Solution Center
Ashok Jayakumar, CIO, India, JLL
There is widespread agreement on the need to improve diversity and inclusion in the workplace. But it’s not easy to deliver on the promises made. We have definitions, trainings, and frameworks in place for DE&I, now we need to move to next level with ground level challenges and implementation. This panels of leaders will provide their views on these challenges and much more.
Tuesday, 15 November, 2022 / 12:00 PM - 12:45 PM IST
Suhail Ghai, EVP & CDIO, Maxlife Insurance Company
Organizations in financial services are currently saddled by the legacy infra and technology stack. This is impacting the organization's ability to delight the customers in terms of experience, instant gratification, and agility. We will share Maxlife example as on approach to modernization of technology stack with the bias to make customer journey's better. We will also share key challenges and seek experiences and perspectives of other technology leaders .
Tuesday, 15 November, 2022 / 12:30 PM - 02:00 PM IST
Kate O'Neill, Tech Humanist, Author, and Experience Strategy Expert, KO Insights
Join this invigorating conversation with Kate O’ Neill on the role of technology in shaping the future of work. The session will unearth fresh perspectives on what do emerging and exponential technologies mean for the future of human jobs? how will this shift our human understanding of meaningful work, of accomplishment, of achievement? And how can companies prepare for workplaces that increasingly blend human and machine contributions?
Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST
Gilbert van der Heiden, Distinguished VP Analyst, Gartner
As technology delivery is distributed across the enterprise and digital innovation becomes a shared leadership responsibility, CIOs must orchestrate and enable innovation by technologists outside of IT to accelerate the pace of digital business. Join this session to learn how leading CIOs are leveraging democratized digital delivery to drive business innovation.
Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST
Pulkit Pandey, Principal Analyst, Gartner
"Let's do new things." "Let's do more." The customer experience (CX) is typically additive. But another path to CX improvement is via subtraction. What can you remove from your CX to make it better? What blockers are preventing a better CX, and how can you eliminate those blockers? How do you utilize a "stop doing" list? This session explains how to effectively utilize subtraction to improve your CX.
Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Being able to evolve and grow through highly uncertain times is a critical capability that most companies are lacking to the extent needed in the current global context. Implementing initiatives to become more antifragile can be slow and expensive. Use the management 'hacks' shared in this session to kickstart your enterprise's antifragility quickly and cheaply.
Tuesday, 15 November, 2022 / 02:00 PM - 02:45 PM IST
Devendra Dhawale, Executive Partner, Gartner
Many organizations are attempting to make, or evaluating, changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.
Tuesday, 15 November, 2022 / 03:30 PM - 04:00 PM IST
Ravisha Chugh, Principal Analyst, Gartner
There is no such thing as a perfect, universally appropriate model for security organizations. Every enterprise must develop its own model, taking into consideration basic principles, practical realities and the challenges of digital transformation. This session will address the following issues: Trends and challenges in security organization design; Factors that influence security organizations; Best practices and contemporary conceptual design models for security organizations.
Tuesday, 15 November, 2022 / 03:30 PM - 04:00 PM IST
Naveen Mishra, VP, Team Manager, Gartner
In order to accelerate digital innovation, technology teams must go beyond cloud centers of competence. They must sponsor a cloud center of excellence that empowers and enables the business, a transformative approach to infrastructure and operations, and an emphasis on agility throughout the rest of the I&T operating model.
Tuesday, 15 November, 2022 / 03:30 PM - 04:15 PM IST
Jasleen Kaur Sindhu, Sr Director, Advisory, Gartner
Per Gartner's latest survey, nearly 90% of banking board of directors view digital as a core business growth strategy. The focus is no longer on having a good digital strategy but building a better business strategy, enabled by digital. This session will explore the main priorities of banking leaders and allow CIOs to discuss the role they can play in delivering business priorities.
Tuesday, 15 November, 2022 / 04:45 PM - 05:30 PM IST
Kartik Cariappa, Sr Director, Conferences, Gartner
Dasho Tshering Tobgay, Bhutanese Politician, Environmentalist, and Cultural Advocate, Orog Consultancy
These are uncertain times. The Covid pandemic, political conflict and climate change make leadership both important and vulnerable. In this talk, Tshering Tobgay draws lessons from the leadership of enlightened beings to inspire business leaders to navigate their companies during these anxious times.
Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST
Partha Iyengar, Distinguished VP Analyst, Gartner
Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.
Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST
Raj Mohan Srinivasan, Chief Information Officer, SPNI, Mumbai
Large scale transformation on technology landscape on both – Functional & Enterprise side (addition of incremental & exponential capabilities through CoE Model- AIML, Automation, Startup Ecosystem)
Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST
Eyad Tachwali, Sr Director, Advisory, Gartner
Join us for an opportunity to engage more deeply in the themes and concepts presented in the Signature Series session: “Flourishing in the Rejuvenated Work and Talent Landscape.”
Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST
Arup Roy, VP Analyst, Gartner
Gene Alvarez, Distinguished VP Analyst, Gartner
A follow-up from the Signature Series presentation “Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty". Bring your questions to this interactive session and take a deeper dive into these predictions including the ones you feel will have the greatest potential impact to your organization or industry.
Wednesday, 16 November, 2022 / 10:30 AM - 11:30 AM IST
Jaideep Thyagarajan, Sr Principal Analyst, Gartner
This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.
Wednesday, 16 November, 2022 / 12:00 PM - 12:45 PM IST
Devendra Dhawale, Executive Partner, Gartner
Shifting consumer trends have many organizations on a “customer experience journey.” Customer experience (CX) leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you've addressed the impacts to technology organizations, traps to avoid and best practices for success.
Wednesday, 16 November, 2022 / 12:00 PM - 12:45 PM IST
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."
Wednesday, 16 November, 2022 / 12:00 PM - 01:00 PM IST
Monica Baranwal, Principal Analyst, Gartner
SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.
Wednesday, 16 November, 2022 / 02:45 PM - 03:15 PM IST
Apoorva Chhabra, Principal Analyst, Gartner
Enterprises are learning how to reap the benefits of participating in various digital ecosystems, many of which are dominated by digital dragons. Join the session to learn practical examples and tactics you can use to extract value out of being an ecosystem participant.
Wednesday, 16 November, 2022 / 02:45 PM - 03:15 PM IST
Pankil Sheth, Principal Analyst, Gartner
Hybrid work changes how many leaders think about employee experience, productivity and well-being. How do you know if hybrid work approaches are working? Measurement is not simple. However, strategies, data and measurement techniques will give CIOs and technology teams the insights they need to drive improvements and course correct for missed targets.
Wednesday, 16 November, 2022 / 02:45 PM - 03:30 PM IST
Richard Addiscott, Sr Director Analyst, Gartner
Presenting security to board of directors is becoming a requisite part of IT leadership. Attendees to this session will be able to ask about best practices in articulating the security posture of their organizations to the executive leaders.