Agenda

Hone your IT leadership skills, refine your strategies, and discover the latest innovative technologies at the Gartner IT Symposium/Xpo™ 2023 conference in Kochi, India.

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Agenda / Tracks

Tuesday, 28 November, 2023 / 10:00 AM - 10:45 AM IST

Gartner Opening Keynote: The Next Era -- We Shape AI, AI Shapes Us

Dave Aron, Distinguished VP Analyst, Gartner

Alicia Mullery, VP, Research, Gartner

Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Signature Series: Top Strategic Technology Trends for 2024

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.

Tuesday, 28 November, 2023 / 12:45 PM - 02:15 PM IST

CIO Experience Lunch

More information coming soon.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 02:15 PM - 02:45 PM IST

Case Studies in Making Culture Change Happen

Brian Prentice, VP Analyst, Gartner

Many CIOs continue to struggle to make culture change happen within their organizations. This session will share three case studies of clients that have used Gartner's 5 Steps for Culture Change model. These clients have successfully driven culture change in their organizations, and the session will cover common challenges and best practices.

Wednesday, 29 November, 2023 / 09:00 AM - 09:45 AM IST

Guest Keynote

More information coming soon!

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: Top Strategic Predictions for 2024 & Beyond: The Year Everything Changed

Gene Alvarez, Distinguished VP Analyst, Gartner

2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.

Wednesday, 29 November, 2023 / 12:00 PM - 12:30 PM IST

How to Organize and Foster a Talent Marketplace for Business Technologists

Jason Wong, Distinguished VP Analyst, Gartner

More and more business technologists are building critical digital capabilities, yet most organizations don't have a formal approach to managing and cultivating their talent. CIOs must lead their business partners in organizing and fostering an internal marketplace that effectively trains and allocates business technologist talent to maximize their potential.

Wednesday, 29 November, 2023 / 12:00 PM - 12:30 PM IST

20 Culture Hacks to Improve Hybrid Workplace Adoption and Efficiency

Gavin Tay, VP Analyst, Gartner

2020 hit the world with an opportunity to pivot the organizational culture in support of hybrid working today. Little changes can add up to big benefits. CIOs can use these hacks to nudge, guide and ultimately transform how your hybrid organization works. This rapid-fire session will reveal the top 20 culture hacks that drive adoption and efficiency.

Wednesday, 29 November, 2023 / 12:30 PM - 02:00 PM IST

CIO Experience Lunch

More information coming soon.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 02:00 PM - 02:30 PM IST

The Cloud Journey: From Strategy to Transformation

Milind Govekar, Distinguished VP Analyst, Gartner

Not all cloud journeys are the same but there are similarities. A business-driven strategy coupled with a pragmatic adoption/migration plan are critical. But knowing where you are and where you are headed is critical to success. Journeys range from infrastructure replacement to digital transformation with many others in between.

Wednesday, 29 November, 2023 / 05:00 PM - 05:45 PM IST

Guest Keynote: Leadership & Advocacy: The Power of Positive Change

Haben Girma, Disability Rights Lawyer and Author,

The first Deafblind person to graduate from Harvard Law School, Haben Girma is a human rights lawyer advancing disability justice. President Obama named her a White House Champion of Change. She received the Helen Keller Achievement Award, a spot on the Forbes 30 Under 30 list, and TIME100 Talks. President Bill Clinton, Prime Minister Justin Trudeau, and Chancellor Angela Merkel have all honoured Haben. Haben believes disability is an opportunity for innovation, and she teaches organizations the importance of choosing inclusion. The New York Times, Oprah Magazine, and TODAY Show featured her memoir, Haben: The Deafblind Woman Who Conquered Harvard.

Thursday, 30 November, 2023 / 09:00 AM - 09:45 AM IST

Signature Series: CIO and Technology Executive Agenda for 2024

Daniel Sanchez Reina, VP Analyst, Gartner

Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: CEO Concerns 2024 — Implications and Actions for CIOs

Partha Iyengar, Distinguished VP Analyst, Gartner

CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

6 Universal Value Metrics to Elevate the Strategic Impact of your Business Value of IT Narrative

Stewart Buchanan, VP Analyst, Gartner

Business value metrics can feel impossible to define and harder to quantify. This session will explore six universal measures of value, how to build them, and how they can enhance and expand your IT and/or digital business value narrative.

Thursday, 30 November, 2023 / 12:00 PM - 12:30 PM IST

3 Ways to Empower Frontline Workers to Deliver Total Experience

Jason Wong, Distinguished VP Analyst, Gartner

Frontline workers are often the "face" of your organization and the "last mile" of customer experience delivery. In particular, these critical employees help customers with key decisions or those struggling in their customer journeys. Learn how CIOs can empower frontline workers as part of a total experience strategy.

Thursday, 30 November, 2023 / 12:00 PM - 12:30 PM IST

Powering Productivity: 5 Ways CIOs Can Boost IT Employee Output and Wellbeing

Rob O'Donohue, VP Analyst, Gartner

This data-driven session unveils IT employees’ top drivers of productivity that are not currently being fulfilled. It provides 5 practical CIO actions that boost IT productivity without piling more work and more hours on employees. While the focus is on improving IT employee and team productivity, CIOs can also use the blueprint to impact knowledge worker productivity across the enterprise.

Thursday, 30 November, 2023 / 12:00 PM - 12:30 PM IST

Responding to Critical Changes in Application Platforms and Architecture

Manjunath Bhat, VP Analyst, Gartner

The experience of recent business disruptions and the relentlessly increasing pace of business change spurred a wave of CIO initiatives for the platform and business modernization. The platforms and the applications are reviewed, and their architecture revisited with an eye on greater agility. In this presentation learn how the CIOs' modernization initiatives lead their organizations to democratize, build composable, and decide in real-time.

Thursday, 30 November, 2023 / 12:00 PM - 12:30 PM IST

Unlock Strategy Execution Success Through Your IT and Enterprise Operating Models

Monika Sinha, VP Analyst, Gartner

Constantly evolving strategic priorities requires CIOs to balance execution across the IT and enterprise operating models. To leverage execution success, CIOs need to understand dependencies between operating models, clarify capabilities and influence engagement. This session will help all leaders understand how these operating models connect to orchestrate operational success.

Thursday, 30 November, 2023 / 02:30 PM - 03:00 PM IST

Panoptic Personalization: The Key to Winning in Customer Engagement

Laurie Shotton, VP Analyst, Gartner

Your approach to personalized customer experience has just scratched the surface for the opportunity for true personalization. Advancements in technology and data have paved the way for future customer engagement. CIOs can drive the next frontier using technology to leap beyond marketing and sales to a panoptic approach to personalization, creating an individualized and contextualized engagement with customers and deliver proactively. This path be a key differentiator in leading enterprises over next five years.

Thursday, 30 November, 2023 / 02:30 PM - 03:00 PM IST

Innovation Labs: A Key Tactic to Sustain in Uncertain Macroenvironments

Gunjita Mundeja, Assoc Principal Analyst, Gartner

Multiple disruptions have been impacting organizations, and a common reaction has been to put them to hold innovations. However, smart organizations leveraged innovation lab as the catalyst to survive and thrive, as it uncovers new opportunities and ways to generate business success. The session includes ways to organize the innovation lab; an operating model of an innovation lab; and recommendations to avoid common pitfalls.

Thursday, 30 November, 2023 / 03:15 PM - 03:45 PM IST

Pitfalls to Avoid in CIOs’ Strategic Cost Optimization Efforts

DD Mishra, Sr Director Analyst, Gartner

CIOs continue to experience cost pressures due to their geography or global pressures. This session provides new insights into the pitfalls mature organizations avoid and how they optimize their costs more effectively.

Tuesday, 28 November, 2023 / 10:00 AM - 10:45 AM IST

Gartner Opening Keynote: The Next Era -- We Shape AI, AI Shapes Us

Dave Aron, Distinguished VP Analyst, Gartner

Alicia Mullery, VP, Research, Gartner

Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Signature Series: Top Strategic Technology Trends for 2024

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Autonomous Business: CIOs Who Don't Lead the Next Big Wave Beyond Digital Could Be Sidelined

Brian Prentice, VP Analyst, Gartner

Autonomous business is the answer to the big question "what comes after digital?" AI, blockchain, and other technologies combine to fundamentally reshape business methods and models in the second quarter of the 21st century. CIOs must understand the core shifts of this new era, so that they can inform their CEOs and executive teams, and help reset strategy for the next wave of disruption that is headed toward us.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Key Trends in Customer Experience You Can't Ignore

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

Customer Experience evolves as customers evolve. But what key forces should you pay attention to, and how do you position the IT organization to help? In this session, we'll share our key cultural, behavioral, and technology trends that promise to make things interesting.

Tuesday, 28 November, 2023 / 12:45 PM - 02:15 PM IST

CIO Experience Lunch

More information coming soon.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 02:15 PM - 02:45 PM IST

Oil & Gas: The 3 Mega-Trends Shaping the Future

Simon Cushing, Sr Director Analyst, Gartner

The universe of business and digital strategies across the industry continues to grow more diverse. At the same time, strategy is becoming clearer and more focused at the company level. Gartner has identified an essential set of mega-trends that are shaping the future of the industry.

Tuesday, 28 November, 2023 / 02:15 PM - 02:45 PM IST

Financial Services Reimagined: Preparing for Next Generation Business Models

Jeff Casey, Sr Director Analyst, Gartner

Evolving competitive dynamics are pressuring banks to adjust to ever-changing business models and new operating realities. At the same time, macroeconomic forces and the recent banking failures are pressuring firms to maintain profitability and generate sustainable growth. This session will explore the banking business model of the future and discuss how banks can reinvent their business models sustainably and cost-effectively.

Tuesday, 28 November, 2023 / 03:45 PM - 04:15 PM IST

Maverick Research: Consumer-Owned Bots Are Coming to Disrupt Your Profitability

Gene Alvarez, Distinguished VP Analyst, Gartner

Executives beware: Consumer bots are on their way to fundamentally change how customers buy goods and services. Driving this veritable army of new bots is customer dissatisfaction with poor service delivered by chatbots, the accessibility of artificial intelligence devices, such as ChatGTP, and an announcement by the father of the internet, Tim Berners-Lee, that he was starting a company to make customer bots. Prepare now or be left behind.

Tuesday, 28 November, 2023 / 03:45 PM - 04:15 PM IST

The CIOs Contribution to Growth

Dave Aron, Distinguished VP Analyst, Gartner

The CIO needs a growth agenda to respond to CEO demands. High-growth enterprises leverage three catalysts for growth — strategic diversification, collective leadership and embedded antifragile practices. However, only 34% of senior executives believe CIOs take a leadership role in contributing to the company’s growth. This session focuses on how and where CIOs can become growth leaders.

Tuesday, 28 November, 2023 / 03:45 PM - 04:15 PM IST

Top Trends for Data and Analytics in 2023

Svetlana Sicular, VP Analyst, Gartner

AI is not the only thing driving rapid change in D&A. There is a rapid evolution in how and where analysis can be deployed, from the next generation of augmented UXs and beyond; composing and operationalizing D&A at scale; engineering decision intelligence; and relating everything; to enabling D&A at the edge. Understanding the business impact of these changes will allow organizations to resource-optimize, accelerate change, drive innovation and transform society over the next three years.

Wednesday, 29 November, 2023 / 09:00 AM - 09:45 AM IST

Guest Keynote

More information coming soon!

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Artificial Intelligence: Four Provocative Futures for Society – By Gartner Futures Lab

Frank Buytendijk, Distinguished VP Analyst, Gartner

AI has only just begun. Its impact on society and business will continue to grow, with far-reaching implications. The big question is: when and how? What are realistic expectations with respect to the future of AI? What is hype, what is real and what are the implications? This Gartner Futures Lab will introduce the key future AI scenarios and what they mean for AI strategy in the here and now.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: Top Strategic Predictions for 2024 & Beyond: The Year Everything Changed

Gene Alvarez, Distinguished VP Analyst, Gartner

2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

The Future of Cloud in 2028: From Technology to Business Necessity

Milind Govekar, Distinguished VP Analyst, Gartner

By 2028, having executed a successful cloud strategy will be a requirement for enterprise business success. This session will help IT leaders navigate the evolving cloud computing landscape, including the implications of multicloud, industry clouds and sovereign cloud deployments. Vendor dynamics, where they might collaborate and compete, will also be discussed.

Wednesday, 29 November, 2023 / 12:00 PM - 12:30 PM IST

Top Strategic Technology Trends in Software Engineering — Delivering Value to the Business

Manjunath Bhat, VP Analyst, Gartner

CIOs are under continuous pressure to deliver value to the business. They need to know which trends have the greatest potential impact on their digital business efforts within an actionable planning horizon. This session will provide Gartner's latest and best guidance on the trends CIOs, software engineering leaders and their teams should be tracking and taking action upon in 2023 and beyond.

Wednesday, 29 November, 2023 / 12:30 PM - 02:00 PM IST

CIO Experience Lunch

More information coming soon.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 03:45 PM - 04:15 PM IST

Gartner Futures Lab: Brave New Worlds — A Tapestry of Trends 2024

Richard Addiscott, Sr Director Analyst, Gartner

It’s difficult for enterprise leaders to make choices without understanding the evolving landscape of transformational change. This Tapestry of trends story enables executive leaders to contribute to enterprise strategy and prepare the organization for brave new worlds. Find out how to factor in emerging macro and environmental trends that could impact your organization’s business models and strategic planning.

Wednesday, 29 November, 2023 / 03:45 PM - 04:15 PM IST

From Net-Zero Goals and ESG Reporting to Climate-centered Innovation

Arup Roy, VP Analyst, Gartner

This session is intended to drive the point that innovation for climate-change related risks will help businesses compete better. This session will provide a framework to pivot to a climate-centered innovation culture. This session would cover:
• What is CCI and why it is important?
• How innovation is being executed by various industry verticals?
• Case studies and Impact

Wednesday, 29 November, 2023 / 03:45 PM - 04:15 PM IST

Board of Directors Survey 2024 — Return to Growth

Partha Iyengar, Distinguished VP Analyst, Gartner

This presentation will provide key insights for CIOs and executive leaders, drawn from the 2024 Gartner Board of Directors Survey. Post-pandemic, as boards have come closer to executive decision-making, it is even more important for executive leaders to understand and be aligned with board objectives and expectations.

Wednesday, 29 November, 2023 / 05:00 PM - 05:45 PM IST

Guest Keynote: Leadership & Advocacy: The Power of Positive Change

Haben Girma, Disability Rights Lawyer and Author,

The first Deafblind person to graduate from Harvard Law School, Haben Girma is a human rights lawyer advancing disability justice. President Obama named her a White House Champion of Change. She received the Helen Keller Achievement Award, a spot on the Forbes 30 Under 30 list, and TIME100 Talks. President Bill Clinton, Prime Minister Justin Trudeau, and Chancellor Angela Merkel have all honoured Haben. Haben believes disability is an opportunity for innovation, and she teaches organizations the importance of choosing inclusion. The New York Times, Oprah Magazine, and TODAY Show featured her memoir, Haben: The Deafblind Woman Who Conquered Harvard.

Thursday, 30 November, 2023 / 09:00 AM - 09:45 AM IST

Signature Series: CIO and Technology Executive Agenda for 2024

Daniel Sanchez Reina, VP Analyst, Gartner

Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

CIOs Must Move Now on Machine Customers or Face a Decade of Regret

Ganesh Ramamoorthy, Managing Vice President, Gartner

Billions of machine customers are headed your way. But what tangible steps can CIOs take to get this moving in their organization? Don't be like the leaders of Kodak, Blockbuster, or Sears who failed to catch the next big wave. In this session, we'll share insights and actions from Gartner's new book, When Machines Become Customers, to help you meet this trillion-dollar opportunity.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: CEO Concerns 2024 — Implications and Actions for CIOs

Partha Iyengar, Distinguished VP Analyst, Gartner

CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.

Thursday, 30 November, 2023 / 03:15 PM - 03:45 PM IST

Shift Your Focus From Problems to Value and Transform Your Role as CIO

Daniel Sanchez Reina, VP Analyst, Gartner

Which do you think is most important: Being seen by the C-suite as a strong problem solver or being seen as a leader in value-creation efforts? The truth is that highly successful executives are not measured by what they do but by the value they deliver, and by what they accomplish. CIOs must shift their leadership approach to become outcome-driven. This session enables CIOs with the mindsets and practices they need to shift the value of the CIO Role.

Thursday, 30 November, 2023 / 03:15 PM - 03:45 PM IST

Seven Disruptions You Might Not See Coming: 2023-2028

Ganesh Ramamoorthy, Managing Vice President, Gartner

Disruptions are fundamental shifts in something, which create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.

Tuesday, 28 November, 2023 / 10:00 AM - 10:45 AM IST

Gartner Opening Keynote: The Next Era -- We Shape AI, AI Shapes Us

Dave Aron, Distinguished VP Analyst, Gartner

Alicia Mullery, VP, Research, Gartner

Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Signature Series: Top Strategic Technology Trends for 2024

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Recipes for AI Maturity Learned From Known Successes and Mistakes

Svetlana Sicular, VP Analyst, Gartner

How can organizations increase their AI maturity level, find the next best actions and avoid common mistakes? Use Gartner AI maturity model and insights to accelerate and optimize your AI strategy and implementations, reduce risk, and get to scalability quicker in AI programs. Learn how advancing AI maturity is beneficial for the AI teams and for the business.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Digital Products Will Transform Your Enterprise … and IT

Amresh Nandan, VP Analyst, Gartner

CIOs have been steadily increasing their digital product know-how, starting with employee-facing digital products and customer-facing channels/portals. It's now time to go further. Revenue-generating and venture-building digital products are forcing a convergence in all parts of the organization. This is not a solo IT journey. Learn how this product journey will transform the whole enterprise and IT, and be prepared to chart your course.

Tuesday, 28 November, 2023 / 12:45 PM - 02:15 PM IST

CIO Experience Lunch

More information coming soon.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 03:45 PM - 04:15 PM IST

Supercharge Your Digital Employee Experience With Superapps

Jason Wong, Distinguished VP Analyst, Gartner

Superapps is one of Gartner's top strategic technology trends in 2023 because its reach is becoming global, and its impact is not just on consumers but also on workforces. Learn why superapps will become an essential part of the digital employee experience, what are the technologies behind them and how CIOs can create a successful superapp strategy.

Wednesday, 29 November, 2023 / 09:00 AM - 09:45 AM IST

Guest Keynote

More information coming soon!

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Embrace Fusion Teams to Drive Business and IT Success

Arup Roy, VP Analyst, Gartner

Two out of three CEOs and three out of four business executives want to see more IT done in the business units. CIOs themselves report that IT spending outside of IT is approaching 30% of all IT spending. Based on a primary research study, this presentation will outline how CIOs should respond to this trend to maximize both business and IT success.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: Top Strategic Predictions for 2024 & Beyond: The Year Everything Changed

Gene Alvarez, Distinguished VP Analyst, Gartner

2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Top Security Trends

Richard Addiscott, Sr Director Analyst, Gartner

“Top trends” highlight shifts in the security ecosystem that aren't widely recognized, but have potential for disruption. This session will describe the significant trends in risk management and how organizations are taking advantage. Key issues include technological improvements in the security capability landscape; trends in creating a high-performing security organization; and long-term trends that will influence security strategy.

Wednesday, 29 November, 2023 / 12:00 PM - 12:30 PM IST

Enterprise Technology Spend: Are You Tracking It and What to Do If You’re Not

Stewart Buchanan, VP Analyst, Gartner

Explore the need to better understand enterprisewide technology spend (both digital and IT spend regardless of the budget owner). Assess and define what technology spend you should be tracking at an enterprise level and why. The key is to track the right enterprise technology spend and make the best investment decisions possible.

Wednesday, 29 November, 2023 / 12:30 PM - 02:00 PM IST

CIO Experience Lunch

More information coming soon.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 02:00 PM - 02:30 PM IST

Leverage Just Enough IT Governance for Execution Success

Monika Sinha, VP Analyst, Gartner

Managing the complexity across multiple product and platform workstreams requires focused and rapid decision making. CIOs must create “just enough” IT governance to cut through the complexity. This session will provide insights on creating the right level of IT governance that balances priorities across demand, capacity and value for execution success.

Wednesday, 29 November, 2023 / 03:45 PM - 04:15 PM IST

Use Your Enterprise Operating Model as a Tool to Scope Business Optimization Initiatives

Amresh Nandan, VP Analyst, Gartner

Successful business change is elusive for most enterprises. CIOs can use Gartner’s enterprise operating model to help executive leaders identify critical people, process and resource interdependencies that, if not resolved, will impede the realization of targeted business performance gains.

Wednesday, 29 November, 2023 / 05:00 PM - 05:45 PM IST

Guest Keynote: Leadership & Advocacy: The Power of Positive Change

Haben Girma, Disability Rights Lawyer and Author,

The first Deafblind person to graduate from Harvard Law School, Haben Girma is a human rights lawyer advancing disability justice. President Obama named her a White House Champion of Change. She received the Helen Keller Achievement Award, a spot on the Forbes 30 Under 30 list, and TIME100 Talks. President Bill Clinton, Prime Minister Justin Trudeau, and Chancellor Angela Merkel have all honoured Haben. Haben believes disability is an opportunity for innovation, and she teaches organizations the importance of choosing inclusion. The New York Times, Oprah Magazine, and TODAY Show featured her memoir, Haben: The Deafblind Woman Who Conquered Harvard.

Thursday, 30 November, 2023 / 09:00 AM - 09:45 AM IST

Signature Series: CIO and Technology Executive Agenda for 2024

Daniel Sanchez Reina, VP Analyst, Gartner

Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

From Projects to Products: A CIO’s Guide to Transforming Ways of Working

Alicia Mullery, VP, Research, Gartner

Shifting digital delivery from projects to products is a multi-year journey. For changes to take hold, CIOs will need to take an agile and co-created approach to build new mindsets and behaviors across and together with employees and other business leaders. This session will provide practical examples of how leading CIOs get new ways of working to stick.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

Forget About Monitoring Employees! Use Workstyle Analytics to Improve Employee Experience

Gavin Tay, VP Analyst, Gartner

Productivity paranoia is rising. Workers are logging more hours with flexible working, but leaders still feel they are losing productivity. Workstyle analytics is a data-driven method to identify digital friction impacting worker performance and organizational productivity while protecting employee privacy. This session will share the tools and competencies you need to get started.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: CEO Concerns 2024 — Implications and Actions for CIOs

Partha Iyengar, Distinguished VP Analyst, Gartner

CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.

Thursday, 30 November, 2023 / 02:30 PM - 03:00 PM IST

Make Talent a Key Enabler of a Product-Centric Organization

Rob O'Donohue, VP Analyst, Gartner

Talent is a key enabler of IT operating model success. CIOs on the journey of transitioning to a product-centric organization must shift their leadership mindset and prepare the workforce with the capabilities needed to succeed in the new model. This session provides CIOs with strategies and approaches to mastering culture & people dynamics in transforming into a product-centric organization.

Thursday, 30 November, 2023 / 02:30 PM - 03:00 PM IST

Mastering the Art of Persuasive Leadership for CIOs

Alicia Mullery, VP, Research, Gartner

What makes a great CIO? Beyond technical experience and knowledge of the business, CIOs must be persuasive. This session explores three stories that every CIO should master to be a more persuasive leader.

Thursday, 30 November, 2023 / 03:15 PM - 03:45 PM IST

Putting Digital Ethics to Practice to Protect Your Enterprise

Frank Buytendijk, Distinguished VP Analyst, Gartner

Digital Ethics is a must for every organization. The practice has shown: Ignore and face the consequences. So how do organizations operationalize digital ethics? Should you have a digital ethics advisory board? What does a digital ethics review process look like? And how can you address the difficult dilemmas that come with modern digital technologies?

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