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Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

How a Large Organization Can Successfully Embrace DevSecOps

George Spafford, VP Analyst, Gartner

Gartner has been working with large organizations for over seven years to help them learn how to successfully transform based on DevOps and DevSecOps. This session will cover what DevSecOps is, pitfalls to avoid and how to change your organization.

Tuesday, 30 November, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Strategic Architecture Roadmap to Composable Future of Applications

Yefim Natis, Distinguished VP Analyst, Gartner

The fundamentals of composable business are rooted in the best practices of today's leaders. In this presentation, learn the essentials of composable enterprise architecture. Discover how your are already on the path to composable future of applications, and learn how to make that path more consistent, efficient and safe.

Wednesday, 01 December, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

Ask the Expert: How to Navigate the Roadmap to Composable Future of Applications

Keith Guttridge, Sr Director Analyst, Gartner

Once you are determined to build composable applications and strengthen the resilience of your business — you will need to understand what good looks like in composable enterprise. In this Q&A session, learn how to assess, then plan, and track your journey to top-rated composability, agility and resilience.

Wednesday, 01 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Beyond RPA — Build Your Technology Plan for Hyperautomation

Saikat Ray, Sr Director Analyst, Gartner

CIOs have a wide array of overlapping options for digital process automation in their technology portfolio. Many have already invested on robotic process automation, low-code, business process management tools or even integration platform as a service. In this session, CIOs learn how to make the optimal choice and build an investment plan for future.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Application Modernization Options: What Platforms to Consider for Rearchitecting or Rebuilding?

Paul Vincent, Sr Director Analyst, Gartner

The need for rapid change and agile development and composition of applications will often drive modernization demands. When considering the modernization aspects, what platform types should be considered for which workloads and benefits and what developer personae?

Thursday, 02 December, 2021 / 02:15 PM - 02:45 PM IST

(03:45 AM - 04:15 AM EST)

Roadmap to Modernizing Your Integration Platform

Abhishek Singh, Principal Analyst, Gartner

This session will talk about the roadmap/steps that software engineering leaders should be taking in order to modernize their existing integration platform and move to iPaaS.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Seven Future AI Scenarios

Pieter den Hamer, Sr Director Analyst, Gartner

Artificial Intelligence is only just beginning. Given all the innovations taking place — from composite AI to neuromorphic hardware — and concerns about the responsible use of AI, how will AI continue to impact your organization and society? In this presentation we will discuss seven advanced future AI scenarios, providing insights about what to focus on in the short term and what to realistically expect in the long term.

Tuesday, 30 November, 2021 / 12:00 PM - 12:45 PM IST

(01:30 AM - 02:15 AM EST)

Ask the Expert: Operationalizing Machine Learning — Best Practices and Lessons Learned

Farhan Choudhary, Principal Analyst, Gartner

Enterprises often struggle to take their AI and ML POCs into production and the ones that are able to, often struggle to map it to the business value. Join us in this interactive session to get your burning questions clarified on top considerations while operationalizing ML, some do’s and don’ts of MLOPs and how to make your AI and ML initiatives future ready.

Tuesday, 30 November, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

Commvault: Future-Proof your Data Protection in a Hybrid IT world.

Pradeep Seshadri, Director- Sales Engineering, Commvault India and South Asia, Commvault

Today data lives everywhere – in the data center, in the cloud, on the edge and across end points. This not only reduces your ability to harness your data, but also leaves you vulnerable with an increased surface area for cyber-attacks, ransomware and other security risks. It’s critical to make sure your data is protected and recoverable, regardless of where it lives. Join this session to learn how to design data protection that ensures you achieve the data portability and recoverability you need – while also enabling you to gain valuable insight from all of your data.

Tuesday, 30 November, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Executive Insights: Unleashing Organizational AI Mastery – Our ‘AI Led Ashok Leyland' Journey

Venkatesh Natarajan, President - IT & Chief Digital Officer, Ashok Leyland

The last decade has witnessed Ashok Leyland’s ascension from being a pure-play traditional manufacturing company to a technology innovator and transforming towards a ‘Tech & Digital’ driven mobility solution provider. The session will focus on how this cultural & technological transformation was realized with ‘Advanced Analytics & AI’ as a central theme to Ashok Leyland’s business strategy and competitive advantage. By bringing data closer to the ‘Cultural Ethos’ of the company, Ashok Leyland’s is now moving with confidence and vigor into the ‘AI &IoT- Led Era’.

Tuesday, 30 November, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Future of Data and Analytics: Reengineering the Decision 2025

Frank Buytendijk, Distinguished VP Analyst, Gartner

Data and Analytics keeps expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual and more continuous, and this complexity needs to be mastered. How can you make decision making a competitive differentiator?

Wednesday, 01 December, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

Freshworks: Implementing A Successful AI Strategy For Your Servicedesk

Artificial Intelligence (AI) is part of a disruptive change sweeping across all aspects of digital transformation, and IT Service Management (ITSM) is no exception. Join us for this session to learn about the pre-requisites in implementing AI technology. Gear up for the opportunities and challenges presented by recent trends and build a predictive world with ITSM.

Wednesday, 01 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Manufacturing: Top Strategic Technology Trends

Mike Ramsey, VP Analyst, Gartner

It's not just about being able to compete in a global market, but to understand what will truly set you apart. This session will focus on the trends impacting different manufacturing sectors: automotive, consumer goods, and industrial.
But this isn't just about seeing what will impact your specific sector, but getting ideas on how to learn from each to truly have a competitive advantage.

Wednesday, 01 December, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

Confluent: Set Data In Motion To Accelerate Digital Transformation and Innovation

Embracing "Data in Motion" as part of your digital transformation will no doubt have a huge impact across an entire organisation, and help to combat traditional mindset barriers. Join Jill Macmurchy, VP Solutions Engineering APAC, Confluent and learn how to set data in motion to accelerate your journey to digital transformation and innovation.


Wednesday, 01 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Enterprise AI Pioneers: Case Studies and Best Practices From Successful Enterprise AI Initiatives

Chirag Dekate, VP Analyst, Gartner

Operationalizing AI is challenging. Learn best practices from three peer enterprises that have successfully scaled enterprise AI initiatives by leveraging PlatformOps for AI and building operating models to accelerate the introduction and scaling of production AI.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Data Management Evolves to “Always Active-Always On”

Mark Beyer, Distinguished VP Analyst, Gartner

Millions of sensors, devices and systems collecting data from operations demand even more data preparation, validation, assurance and trust than ever before. The integrity of decisions is subjected to societal judgment and financial analysis and it's no longer acceptable just to add more hands to the task. Augmented data management can help now and will evolve through 2025 to an always on, active metadata enabled approach.

Thursday, 02 December, 2021 / 12:00 PM - 12:45 PM IST

(01:30 AM - 02:15 AM EST)

Ask the Expert: Everything You Wanted to Know About Cloud Data Management and Integration

Ehtisham Zaidi, Sr Director Analyst, Gartner

Sharat Menon, Sr Principal Analyst, Gartner

Data and analytics teams are under pressure to cater to the demands from business teams for integrated and governed data for their requirements. However, data management experts are unable to provision integrated, clean and governed data in real time due to their traditional architecture. Leverage this ATE session to get your key questions answered on augmented data management and data engineering, multicloud and hybrid data management architectures and ecosystems.

Thursday, 02 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Realizing Value From Composable AI Through XOps

Soyeb Barot, VP Analyst, Gartner

As AI becomes an integral part of composable business architectures. Enterprises struggle with harmonizing data, analytics, and AI disciplines, resulting in scalability and operational challenges. The XOps framework (Top 10 trend) helps bring in operational efficiency and economies of scale by ensuring reliability, reproducibility and reusability toward building an augmented digital workspace.

Tuesday, 30 November, 2021 / 12:00 PM - 12:45 PM IST

(01:30 AM - 02:15 AM EST)

Ask the Expert: Preparing for a Multicloud Journey

Naveen Mishra, Sr Director Analyst, Gartner

COVID-19 has accelerated the cloud adoption for Indian enterprises. Majority of the global hyperscalers are expanding their India footprints. CIOs and IT leaders are evaluating multiple cloud providers. Join us in this "ask the expert" session to get your questions answered about multicloud journey best practices and key considerations.

Tuesday, 30 November, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

Commvault: Future-Proof your Data Protection in a Hybrid IT world.

Pradeep Seshadri, Director- Sales Engineering, Commvault India and South Asia, Commvault

Today data lives everywhere – in the data center, in the cloud, on the edge and across end points. This not only reduces your ability to harness your data, but also leaves you vulnerable with an increased surface area for cyber-attacks, ransomware and other security risks. It’s critical to make sure your data is protected and recoverable, regardless of where it lives. Join this session to learn how to design data protection that ensures you achieve the data portability and recoverability you need – while also enabling you to gain valuable insight from all of your data.

Tuesday, 30 November, 2021 / 12:45 PM - 01:30 PM IST

(02:15 AM - 03:00 AM EST)

Roundtable: Rethinking CIOs’ Technology Priorities, moderated by Cisco

Dharmendra Rangain, Chief Information Officer, India/SAARC R, Cisco Systems India Pvt Ltd

Vishwas Joshi, Lead - Global Network Infrastructure, TCS

Join this fireside chat to reconsider what tech priority decisions will best position your business to thrive. As the CIO, your job is to ‘see around the corner’ when making strategic decisions. With the sequencing of tech initiatives, most tasks that need to be delivered seamlessly, have become complicated. Discover what your peers are prioritizing (digital business agility; hybrid work; secure, modernized networks; architecting cloud experiences; others) and what they aren’t. Consider which tech strategies will help you stay ahead of the competition and drive business value and agility.

Tuesday, 30 November, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

ServiceNow: Digitalizing Service & Operations Management in Business Integrated Tech Solutions

Anup Purohit, Chief Information Officer, Wipro

Wipro consistently strives to improve operational stability and positively impact business functions. Partnering with ServiceNow is helping Wipro achieve improved application availability, increased operational efficiency, coupled with consolidation of multiple tools into a single platform. The trinity of; technology process agility, enriching customer plus user experiences, digitization of workflows and business services, form the cornerstone of this partnership. Module-based ServiceNow implementations help customize workflows for end users and thus fostering automation of processes involved.

Tuesday, 30 November, 2021 / 02:15 PM - 03:00 PM IST

(03:45 AM - 04:30 AM EST)

Roundtable: Culture of Innovation, moderated by AWS

Chandra Balani, Regional Business Development Manager, Amazon

Enterprises are facing an uncertain future, not only are they under pressure from established competitors they are also faced with the emergence of a new less predictable foe, the tech enabled company that can use the cloud to drive innovation in products and services.

In the “Culture of Innovation” workshop we will discuss how leading startups are using the democratizing effect of IT to challenge once untouchable incumbents. We will also reference leading global enterprises and the approaches they are undertaking to exploit these new market forces and take on the newbies.

Tuesday, 30 November, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

Contract Negotiation Clinic: Microsoft Azure, Google and Amazon Web Services

Yoann Bianic, Sr Principal Analyst, Gartner

Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 30 November, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Building an Edge Computing Strategy

Thomas Bittman, Distinguished VP Analyst, Gartner

Edge computing extends an enterprise’s infrastructure, applications and data out to a sprawling edge, creating new opportunities, new interactions, new challenges. An edge computing strategy will complement and enhance cloud, digital business, and digital workplace strategies, and requires a broad strategic approach to opportunities, challenges, and new edge-native thinking.

Wednesday, 01 December, 2021 / 12:00 PM - 12:45 PM IST

(01:30 AM - 02:15 AM EST)

Roundtable: Did Your Cloud Strategy Have a Silver Lining?

Devendra Dhawale, Executive Partner, Gartner

Despite the increasing popularity of cloud services, enterprises continue to struggle with creating and implementing a comprehensive cloud strategy. The roundtable provides a platform to discuss, and share, with your peers your successes and obstacles in obtaining the silver lining in the cloud value promise.

Wednesday, 01 December, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

Freshworks: Implementing A Successful AI Strategy For Your Servicedesk

Artificial Intelligence (AI) is part of a disruptive change sweeping across all aspects of digital transformation, and IT Service Management (ITSM) is no exception. Join us for this session to learn about the pre-requisites in implementing AI technology. Gear up for the opportunities and challenges presented by recent trends and build a predictive world with ITSM.

Wednesday, 01 December, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

AWS: A Discussion On Top Enterprise Transformation Challenges

Join the AWS Enterprise Strategy team as they discuss top questions and concerns they hear from leaders looking to transform their organization. In this session, you'll learn from your peers about thoughtful enterprise reinvention and building a culture of data, experimentation, and speed to market.

Wednesday, 01 December, 2021 / 12:45 PM - 01:30 PM IST

(02:15 AM - 03:00 AM EST)

Roundtable: Digital Era – Rise Of The Business Re-engineering Economy, moderated by ServiceNow

Venugopal Arcot, Senior Director – Solution Consulting, ServiceNow , ServiceNow

Last 2 years of life and lifestyle has impacted every individual in many different ways, from products to buying patterns; from listening to customer's voice to proactively resolving issues! Business resilience enabled by technology that will change the way business will think, plan and execute in future. ServiceNow has joined with customers in multiple industries by jointly re-defining their landscape by removing friction in workflow & making workflow and creating newer & faster ways to deliver success.

Wednesday, 01 December, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

Confluent: Set Data In Motion To Accelerate Digital Transformation and Innovation

Embracing "Data in Motion" as part of your digital transformation will no doubt have a huge impact across an entire organisation, and help to combat traditional mindset barriers. Join Jill Macmurchy, VP Solutions Engineering APAC, Confluent and learn how to set data in motion to accelerate your journey to digital transformation and innovation.


Wednesday, 01 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Top Five Myths of Modern Infrastructure (and How to Dispel Them)

Paul Delory, Sr Director Analyst, Gartner

There are more and better infrastructure options than ever before. But with more choices comes more uncertainty, more risk, and ever-more hyperbolic claims. What is real, and what is just hype? Join us to uncover the truth about modern infrastructure, including: public cloud, edge, converged, hyperconverged, composable, DevOps, virtualization, containers, automation, monitoring and AIOps.

Thursday, 02 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Use Cloud to Set Your Organization's Digital Ambition

Milind Govekar, Distinguished VP Analyst, Gartner

CIOs should now leverage cloud to set their organizations digital ambition, beyond the traditional use of cloud for agility, and potential cost efficiency. Learn how cloud can be used not just to improve current business models but create new business models, products and services. This session will also help identify the road blocks in your path and how to avoid them.

Thursday, 02 December, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

Contract Negotiation Clinic: ServiceNow

Siddharth Shetty, Sr Director Analyst, Gartner

This session will cover the guidance senior leaders and subject matter experts need to know what challenges organizations experience when contracting with ServiceNow: determine how to avoid cost pitfalls, conduct realistic evaluations, understand how to estimate license needs, and what questions to ask about future product roadmaps and negotiation strategies.

Thursday, 02 December, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

Contract Negotiation Clinic: Software as a Service

Roberto Sacco, VP Analyst, Gartner

IT leaders are seeing a proliferation of SaaS contracts. This interactive session will cover:
- key SaaS contract terms and which ones to negotiate
- identifying and negotiating hidden SaaS costs
- how to futureproof SaaS contracts
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Thursday, 02 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Decide if Open Source in the Cloud Is Right for Your Organization

Anne Thomas, Distinguished VP Analyst, Gartner

Open source has become the predominant venue for software innovation. Vendors use a variety of licensing models to protect their intellectual property, and each model can impact users in different ways. Some vendors shift from open-source to source-available licensing, which could have serious ramifications. This session explores the risks and benefits of open source and source-available licensing in cloud environments.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Three Key Trends in Where Next for Customer Experience

Don Scheibenreif, Distinguished VP Analyst, Gartner

Technology continues to change the way customers engage with the organizations they do business with. But what is coming next? This session presents Gartner's view of three trends most relevant to engaging customers, their impact on customer experience and what you can do as a CIO to help your organization take advantage of these trends for growth.

Tuesday, 30 November, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

Zendesk: Fireside chat with Byju’s: Scaling up with CX | The journey to becoming a CX Champion

Join Prelini Udayan-Chiechi, SVP at Zendesk and Santosh Kumar, VP - Operations at Byju's as they talk about Byju's rapid growth and the role that CX played in scaling up efficiently. The discussion then moves on to a presentation by Prelini, where she speaks about what differentiates CX Champions from the rest, and how your organization can get there.

Tuesday, 30 November, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Financial Services 2025: Master the New Rules to Maximize Growth

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Nicole Sturgill, VP Analyst, Gartner

The already fast pace of the financial services industry accelerated in the last 2 years, changing the norms, experiences and expectations for customers, employees and society. Gartner expects an even more dynamic financial services environment in 2025. Growth will require executives not only maintain customer consumer trust and be compliant, but also to master the societal changes that will drive business. Join this session to learn how your leadership vision and strategic technology initiatives should address these new rules to maximize financial services growth.

Tuesday, 30 November, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

Ask the Expert: What CIOs Need to Know About Customer Experience

Jim Davies, VP Analyst, Gartner

This session will answer questions about the basics of customer experience initiatives including what it is, measuring it, getting your organization started on it, understanding your customers, and other topics foundational to customer experience. It will explain some of the key customer experience tools like personas and customer journey maps, and will illustrate “what good looks like” for them and others.

Wednesday, 01 December, 2021 / 12:00 PM - 12:45 PM IST

(01:30 AM - 02:15 AM EST)

Roundtable: The Customer Experience Revolution — Your Secrets to Success

Deven Pandey, VP, Team Manager, Gartner

Shifting consumer trends in 2020 led to a “customer experience revolution.” Customer experience (CX) leaders say that 68% of the CX projects in 2021 involve technology, up from 49% in 2017 increasing the demand on IT organizations. Discuss and share with your peers your success in addressing the impacts to technology organizations, traps to avoid and best practices to survive the revolution.

Wednesday, 01 December, 2021 / 01:10 PM - 01:25 PM IST

(02:40 AM - 02:55 AM EST)

Product Demo by Zendesk: A CTO perspective on Messaging in CX

Matthias Goehler, CTO, Zendesk

Experience this live demo from Zendesk on how your organization can use Messaging to deliver exceptional CX, and to achieve exceptional business outcomes.

Wednesday, 01 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Manufacturing: Top Strategic Technology Trends

Mike Ramsey, VP Analyst, Gartner

It's not just about being able to compete in a global market, but to understand what will truly set you apart. This session will focus on the trends impacting different manufacturing sectors: automotive, consumer goods, and industrial.
But this isn't just about seeing what will impact your specific sector, but getting ideas on how to learn from each to truly have a competitive advantage.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Maverick* Research: Pursuing a 360-Degree View of Your Customer? Time for a 180!

Lizzy Foo Kune, VP Analyst, Gartner

Benjamin Bloom, VP Analyst, Gartner

Pursuing a "360 degree view of the customer" is complex. Why? It's a mess of expensive technology investments with overlapping functionality. Through lessons learned from the past 20 years of investment in this high-growth, hyped-up space, you will learn:
- How past pursuits of unified data such as CRM and Master Data Management have failed us
-Whether to pursue "360 degrees" or a subset of that
-How to measure and evaluate progress

Thursday, 02 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Manufacturing: What Matters Most — From Our CEO, Digital Workers and CIO Surveys

Ivar Berntz, Sr Director Analyst, Gartner

We can't give you mind-reading powers, but we can show you what CIOs and CEOs have said about the future of manufacturing. This session will highlight the findings from both the CEO and CIO surveys for all of the manufacturing, with additional analysis of where they align and differ from other manufacturing sectors: automotive, consumer goods (and retail), heavy machinery, and industrial manufacturing.

Thursday, 02 December, 2021 / 02:15 PM - 02:45 PM IST

(03:45 AM - 04:15 AM EST)

Architect Experience With the New Customer Experience CORE Model

Don Scheibenreif, Distinguished VP Analyst, Gartner

Customers aren't just looking for products anymore - they want experiences. But how do you architect for experience when so many parts of the organization use technology to engage customers in different ways? In this session, we will share Gartner's vision for a new business architecture designed to drive a lasting and valuable customer relationships in a world of continuous uncertainty.

Thursday, 02 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Hybrid Everything: Reinventing How We Work, Interact, and Live Life

Hung LeHong, Distinguished VP Analyst, Gartner

The postpandemic period provides a rare opportunity to reinvent a “forever hybrid” world - and CIOs play a crucial role. How should enterprises engage with customers? What are the new ways of working ? How will life activities like exercising, learning, and watching sports be re-invented? Don't settle for thinking that hybrid = remote + onsite. This session will push you to reinvent the hybrid equation.

Tuesday, 30 November, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

Commvault: Future-Proof your Data Protection in a Hybrid IT world.

Pradeep Seshadri, Director- Sales Engineering, Commvault India and South Asia, Commvault

Today data lives everywhere – in the data center, in the cloud, on the edge and across end points. This not only reduces your ability to harness your data, but also leaves you vulnerable with an increased surface area for cyber-attacks, ransomware and other security risks. It’s critical to make sure your data is protected and recoverable, regardless of where it lives. Join this session to learn how to design data protection that ensures you achieve the data portability and recoverability you need – while also enabling you to gain valuable insight from all of your data.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Maverick* Research: Gartner Global Scenarios 2021 — Why You Should Heal the Society First

Frank Buytendijk, Distinguished VP Analyst, Gartner

David Furlonger, Distinguished VP Analyst, Gartner

Forget climate change and COVID recovery for a moment and focus on "social fractures" first. Because if we don't solve those, we can't deal with pandemics and global warming. Social fractures deeply impact every organization, everywhere. In four provocative global scenarios we'll explore what YOU should do to address social fracture, and benefit in the process.

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

State of the Threat Environment 2021

Jeremy D'Hoinne, VP Analyst, Gartner

The threat landscape is a moving target. Attack campaigns might hit multiple organizations but each enterprise should analyze its own threat landscape. Security and risk management leaders should gain baseline knowledge on:
1. Optimizing prediction and prevention
2. Knowing when detection is required
3. Preparing to respond when things go wrong

Wednesday, 01 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Governments' Demand Digital Sovereignty in the age of the Hyperscalers

Neville Cannon, Sr Director Analyst, Gartner

As technology advances, governments are reacting to threats from overseas operators by insisting that data remains on their territory and is unambiguously governed by their legislative framework. They also want the capabilities offered by the Hyperscalers. In this session, we will explore the steps that CIOs can take to ensure capabilities and digital sovereignty for their governments, can be balanced.

Thursday, 02 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Top Trends in Security and Risk Management

Peter Firstbrook, VP Analyst, Gartner

“Top trends” highlight strategic shifts in the security ecosystem that aren't yet widely recognized, but will likely have industry impact and potential for disruption. This presentation will describe trends in security and risk management and how organizations are taking advantage of these trends. Key issues include: Top technological improvements in the security product landscape; Trends in creating a top notch security organization, and long-term trends that will influence security strategy.

Thursday, 02 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Insurance: Three Technology Traps That Will Land Insurers in Serious Trouble

Sham Gill, VP Analyst, Gartner

The digital acceleration gear shift requires insurance CIOs to embrace the need for pace and build agility to get to value faster. As insurance CIOs accelerate adoption of new technologies they risk falling into three major traps that could land them in serious trouble. CIOs attending this session will get insights into the three traps and practical advice on how mitigate the risks.

Tuesday, 30 November, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

CIO Roundtable: Making Hybrid Work a Catalyst for Inclusivity and Not a Tool of Divisiveness

Devendra Dhawale, Executive Partner, Gartner

Hybrid work environments are creating both opportunities and challenges for CIO’s. Join this facilitated peer discussion to share your best practices on expanding the pool of potential resources, skills and talent while also effectively creating a culture of inclusivity versus one of exclusion and isolation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

High Performance in a Geographically Diverse Workforce

Daniel Sanchez Reina, VP Analyst, Gartner

Remote work has proven that a borderless workforce is not only possible, but also a great option for companies searching for highly-skilled scarce talent. High Performance requires acknowledging cultural differences across geographies and mastering their management, as key ingredients so that all employees feel treated and respected fairly.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

ESG: What Boards Want CIOs to Know and Do

Kristin Moyer, Distinguished VP Analyst, Gartner

Stakeholder pressure is driving the growth in board attention on environmental, social and governance (ESG) issues. CIOs should verse themselves on what ESG is and how it's different from sustainability and CSR. And CIOs should be prepared to inject data and insight that will help the enterprise improve access to capital, cost of capital, operating costs and ultimately stock performance.

Thursday, 02 December, 2021 / 10:15 AM - 10:45 AM IST

(Wednesday, 01 December, 2021 / 11:45 PM - 12:15 AM EST)

Peer Conversation: Diversity, Equity and Inclusion for Senior Executives

Sumita Uday, CTO, Deutsche Bank

Rohin Govindarajan, CTO India, Global Head, Deutsche Bank Group

This session will be a facilitated discussion focusing on the Women Empowerment and importance of diversity, equity and inclusion for leaders who manage large, diverse organizations and teams. What culture, organizational politics, and tactics are you and your peers using to address these very current, and critical issues?

Tuesday, 30 November, 2021 / 11:00 AM - 11:45 AM IST

(12:30 AM - 01:15 AM EST)

Gartner Opening Keynote: Where Next: Technology Leadership in a World Disrupted

Mbula Schoen, Sr Director Analyst, Gartner

Hung LeHong, Distinguished VP Analyst, Gartner

Daryl Plummer, Distinguished VP Analyst, Gartner

Where we work, where we consume goods and services, where innovation happens, where business value is generated — it all has changed. This raises the question — where next? Gartner shares how you as a CIO and technology executive must lead when your frame of reference, or the “where” of everything, has shifted and disruption and uncertainty continue. This means you must reach beyond what you know today and completely rethink the roles of people, data and technology when creating value for tomorrow.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Leading Techniques for a Future-State Vision That Delivers Business Composability

Philip Allega, VP Analyst, Gartner

Pivoting during uncertain times requires a future-state vision. Only a vision beyond the current fiscal cycle enables composability and resilience. Leading organizations have stitched together new techniques and reinvigorated dormant ones. From backcasting to future cones, funding to federation, business process debt to digital ecosystem value — a compelling case is made for their collective adoption.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

What Workers Want: Takeaways From the 2021 Gartner Digital Worker Survey

Whit Andrews, Distinguished VP Analyst, Gartner

Gartner surveyed more than 7,000 digital workers about how and where they work and what technology they use. But we asked them not just what they do — but what they want to do! Join this session for a globe-trotting snapshot of demographics, devices, productivity, technologies, trends and more. What you learn in this session will give you insight into worker needs that will amplify your workforce and workplace strategies.

Tuesday, 30 November, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

Zendesk: Fireside chat with Byju’s: Scaling up with CX | The journey to becoming a CX Champion

Join Prelini Udayan-Chiechi, SVP at Zendesk and Santosh Kumar, VP - Operations at Byju's as they talk about Byju's rapid growth and the role that CX played in scaling up efficiently. The discussion then moves on to a presentation by Prelini, where she speaks about what differentiates CX Champions from the rest, and how your organization can get there.

Tuesday, 30 November, 2021 / 12:45 PM - 01:30 PM IST

(02:15 AM - 03:00 AM EST)

Roundtable: Rethinking CIOs’ Technology Priorities, moderated by Cisco

Dharmendra Rangain, Chief Information Officer, India/SAARC R, Cisco Systems India Pvt Ltd

Vishwas Joshi, Lead - Global Network Infrastructure, TCS

Join this fireside chat to reconsider what tech priority decisions will best position your business to thrive. As the CIO, your job is to ‘see around the corner’ when making strategic decisions. With the sequencing of tech initiatives, most tasks that need to be delivered seamlessly, have become complicated. Discover what your peers are prioritizing (digital business agility; hybrid work; secure, modernized networks; architecting cloud experiences; others) and what they aren’t. Consider which tech strategies will help you stay ahead of the competition and drive business value and agility.

Tuesday, 30 November, 2021 / 01:10 PM - 01:25 PM IST

(02:40 AM - 02:55 AM EST)

Product Demo by Automation Anywhere: Improving Customer & Employee Experience

Sumeet Pathak, Digital Workforce Evangelist & Head of Customer Success - IMEA, Automation Anywhere

Cloud native automation powering digital business and CX:
IT and Business leaders are doing their best to elevate CX & technology is the way forward with 88% of customer experience spend is in the cloud. Its time to simplify EX and CX by empowering employees.
This session will showcase how bots toil in the background to equip the frontline team with a single-screen view of the customer/employee and are prompted with the next best action, faster and there improving CX and EX enabling global brands to experience – 59% reduced response time, 65% reduced AHT, and 100% increased case capacity.

Tuesday, 30 November, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Energy and Utilities: Technology Leadership in an Energy World Disrupted

Zarko Sumic, Distinguished VP Analyst, Gartner

Energy transition creates rapid uptake of new energy products and services driving creativity anywhere by hybrid teams and composable thinking. New ecosystems are forming to enable collaboration, compelling leaders to adopting network-friendly workflows. Energy companies must reach beyond traditional operating models to enable intelligent operation, autonomous decisions, and leverage digital technologies for innovation, efficiency and resilience.

Tuesday, 30 November, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Government: Transforming to Serve Disrupted Societies

Cathleen Blanton, VP Analyst, Gartner

Responding to the challenges and demands of the government in a post-pandemic, digital era requires the government to reinvent programs and service delivery. CIOs must mentor and inspire mission leaders to reimagine how the government delivers value to disrupted industries, ecosystems and societies.

Tuesday, 30 November, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

ServiceNow: Digitalizing Service & Operations Management in Business Integrated Tech Solutions

Anup Purohit, Chief Information Officer, Wipro

Wipro consistently strives to improve operational stability and positively impact business functions. Partnering with ServiceNow is helping Wipro achieve improved application availability, increased operational efficiency, coupled with consolidation of multiple tools into a single platform. The trinity of; technology process agility, enriching customer plus user experiences, digitization of workflows and business services, form the cornerstone of this partnership. Module-based ServiceNow implementations help customize workflows for end users and thus fostering automation of processes involved.

Tuesday, 30 November, 2021 / 02:15 PM - 03:00 PM IST

(03:45 AM - 04:30 AM EST)

Roundtable: Culture of Innovation, moderated by AWS

Chandra Balani, Regional Business Development Manager, Amazon

Enterprises are facing an uncertain future, not only are they under pressure from established competitors they are also faced with the emergence of a new less predictable foe, the tech enabled company that can use the cloud to drive innovation in products and services.

In the “Culture of Innovation” workshop we will discuss how leading startups are using the democratizing effect of IT to challenge once untouchable incumbents. We will also reference leading global enterprises and the approaches they are undertaking to exploit these new market forces and take on the newbies.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Maverick* Research: Gartner Global Scenarios 2021 — Why You Should Heal the Society First

Frank Buytendijk, Distinguished VP Analyst, Gartner

David Furlonger, Distinguished VP Analyst, Gartner

Forget climate change and COVID recovery for a moment and focus on "social fractures" first. Because if we don't solve those, we can't deal with pandemics and global warming. Social fractures deeply impact every organization, everywhere. In four provocative global scenarios we'll explore what YOU should do to address social fracture, and benefit in the process.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Empower a Digital Ecosystem to Embrace Innovation Everywhere

Darren Topham, Sr Director Analyst, Gartner

IT organisations are under pressure to innovate rapidly and scale at speed. But it is rare that they have the full complement of capabilities already in-house. It is natural to seek to lean on the capabilities of external partners and suppliers – our ‘digital ecosystem’. But how can organisations best leverage these ecosystems? What are the dangers? And how can IT create an empowered digital ecosystem that accelerates rather than hinders their innovation ambitions?

Tuesday, 30 November, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

CIO Leadership Exchange: Transform Your IT Operating Model to Accelerate Your Digital Business Initiatives

Joanne Kopcho, VP Analyst, Gartner

Every entity wants to leverage digital to create new value, competitive advantage, happier customers and constituents and drive growth. To do that requires transforming your I&T operating model. This highly interactive, discussion-based session will highlight what actions CIOs can do to accelerate your digital transformation through your operating model. Join your peers to brainstorm acceleration tactics including overcoming key operating model transformation challenges and measuring and communicating transformation benefits.

Tuesday, 30 November, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Strategic Architecture Roadmap to Composable Future of Applications

Yefim Natis, Distinguished VP Analyst, Gartner

The fundamentals of composable business are rooted in the best practices of today's leaders. In this presentation, learn the essentials of composable enterprise architecture. Discover how your are already on the path to composable future of applications, and learn how to make that path more consistent, efficient and safe.

Tuesday, 30 November, 2021 / 04:30 PM - 05:00 PM IST

(06:00 AM - 06:30 AM EST)

Peer Conversation: Best Practices and Top Challenges for Mid-Size Enterprises — Driving Digital Acceleration (Exclusive to Midsize Enterprise)

Shiv Kumar Bhasin, Group Chief Operations and Technology Officer, National Stock Exchange

Working in the mid-size enterprise sector presents unique challenges and requirements for CIOs and IT leaders. Join this interactive session with Shiv Kumar Bhasin of NSE to hear his perspective and to share your experiences and ideas with your mid-size enterprise peers.

Wednesday, 01 December, 2021 / 10:15 AM - 10:45 AM IST

(Tuesday, 30 November, 2021 / 11:45 PM - 12:15 AM EST)

Peer Conversation: Best Practices and Top Challenges for Government and Public Sector Enterprises: Accelerating and Sustaining Digital Initiatives

Apeksha Kaushik, Principal Analyst, Gartner

Working in the Government and Public sector presents unique challenges and requirements for CIOs and IT leaders. Join this interactive session to share your experiences and ideas and hear from your Government sector peers.

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Best Practices Using Digital Twins to Drive Innovation and Business Collaboration

Alfonso Velosa, VP Analyst, Gartner

Enterprises are implementing digital twins in their business operations and products, as they seek to differentiate, innovate, and compose new business strategies. Explore business opportunities, technology, and practical steps for CIOs to drive their IT roadmap and support and protect the business.
- Business roadmap and art of the possible
- Technology foundation
- Policies to scale

Wednesday, 01 December, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

Freshworks: Implementing A Successful AI Strategy For Your Servicedesk

Artificial Intelligence (AI) is part of a disruptive change sweeping across all aspects of digital transformation, and IT Service Management (ITSM) is no exception. Join us for this session to learn about the pre-requisites in implementing AI technology. Gear up for the opportunities and challenges presented by recent trends and build a predictive world with ITSM.

Wednesday, 01 December, 2021 / 12:45 PM - 01:30 PM IST

(02:15 AM - 03:00 AM EST)

Roundtable: Digital Era – Rise Of The Business Re-engineering Economy, moderated by ServiceNow

Venugopal Arcot, Senior Director – Solution Consulting, ServiceNow , ServiceNow

Last 2 years of life and lifestyle has impacted every individual in many different ways, from products to buying patterns; from listening to customer's voice to proactively resolving issues! Business resilience enabled by technology that will change the way business will think, plan and execute in future. ServiceNow has joined with customers in multiple industries by jointly re-defining their landscape by removing friction in workflow & making workflow and creating newer & faster ways to deliver success.

Wednesday, 01 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Executive Insights: India’s Largest FMCG Merger During a Pandemic

Shruti Kashyap, CIO & Head of IT, Hindustan Unilever

The GSK HUL merger was a multi billion $ merger and the largest India has seen in the FMCG world. The scale and complexity of such a merger, coupled with lockdown announced just days before the go-live meant thinking on our feet and creatively to be able to do everything virtually. The case study will bring to life how the organization reacted to completely unpredictable situations created by COVID, and yet continued to not only run business but innovate, and land the biggest FMCG merger in the country.

Wednesday, 01 December, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

Ask the Expert: How to Navigate the Roadmap to Composable Future of Applications

Keith Guttridge, Sr Director Analyst, Gartner

Once you are determined to build composable applications and strengthen the resilience of your business — you will need to understand what good looks like in composable enterprise. In this Q&A session, learn how to assess, then plan, and track your journey to top-rated composability, agility and resilience.

Wednesday, 01 December, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

Ask the Expert: The Top Strategic Technology Trends for 2022

David Groombridge, VP Analyst, Gartner

A follow up from the Signature Series presentation “The Top Strategic Technology Trends for 2022." Bring your questions to this interactive session and take a deeper dive into these trends including — which will have the greatest potential impact to your organization.

Wednesday, 01 December, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

Cisco: Taming Hybrid Work

Daisy Chittilapilly, President, Cisco India & SAARC, Cisco Systems India Pvt Ltd

Join Daisy Chittilapilly, President, Cisco India and SAARC, as she talks about key considerations for successful hybrid work. Hear about the technology that empowers workforces and transforms workspaces. Daisy will talk about innovating for a people centric culture and creating a truly inclusive meeting experience. In this talk you will also discover what can make or break a workplace – one that is effective for organizations while also being highly inclusive for employees.

Wednesday, 01 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Making Digital Ecosystems Practical for CIOs

Hung LeHong, Distinguished VP Analyst, Gartner

Ecosystems are practical concepts that every CIO should be versed in. First, there are ecosystems that are centered on the enterprise. Then there are (cross) industry ecosystems designed to create markets, improve whole industries, or converge them. This is the domain of platform business models and decentralized blockchain-based models. CIOs must understand the business concepts and how technology amplifies and make these ecosystems possible.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

How Has IT Financial Management Responded to Digital and What's Next?

Bryan Hayes, Sr Director Analyst, Gartner

Digitalization of the business has driven significant and lasting changes to how CIOs manage their IT budgets. Using results from upcoming CIO survey on the "new normal" of IT financial management (ITFM), this session will look at how ITFM has responded to the the challenges digital has posed, and point to where CIOs should focus ITFM efforts going forward.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Maverick* Research: Pursuing a 360-Degree View of Your Customer? Time for a 180!

Lizzy Foo Kune, VP Analyst, Gartner

Benjamin Bloom, VP Analyst, Gartner

Pursuing a "360 degree view of the customer" is complex. Why? It's a mess of expensive technology investments with overlapping functionality. Through lessons learned from the past 20 years of investment in this high-growth, hyped-up space, you will learn:
- How past pursuits of unified data such as CRM and Master Data Management have failed us
-Whether to pursue "360 degrees" or a subset of that
-How to measure and evaluate progress

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Finding Blue Oceans by Extending Platform Business and Ecosystems

John Santoro, Sr Director Analyst, Gartner

The post-pandemic future is creating new white space opportunities. CIOs can use platform business and ecosystems to move into these blue oceans. CIOs have already built the foundation: the digital business technology platform. This session will help CIOs identify what their baseline is and what to do next to drive growth.

Thursday, 02 December, 2021 / 10:15 AM - 10:45 AM IST

(Wednesday, 01 December, 2021 / 11:45 PM - 12:15 AM EST)

Peer Conversation: Manufacturing Enterprises: The 2021 Do-over: What Has This Past Year Taught You?

Sudhir Madhugiri, Executive Partner, Gartner

Rajiv Arora, Global Head of IT Global Hub and Mobile Work Program, Siemens IT Global Hub

Working in the manufacturing sector presents unique challenges and requirements for CIOs and IT leaders. Join this interactive session with Rajiv Arora of Siemens to hear his perspective and to share your experiences and ideas with your midsize enterprise peers.

Thursday, 02 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Energy and Utilities: 2021 Survey Trends

Simon Cushing, Sr Director Analyst, Gartner

Gartner surveys reveal what business and technology leaders are focused on in 2021 and planning for in 2022. These trend signals can help utility and oil and gas decision-makers understand how the technology and digital agenda are changing. This session provides high-level advice to energy companies so you can get ahead of the game in your own organization considering the important backdrop of industry context and evolution.

Thursday, 02 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Executive Insights: Digital Transformation and Innovation at ICICI Lombard

Girish Nayak, Chief - Customer Service,Technology and Operations, ICICI Lombard

In today’s world, consumers are becoming more digital savvy. In a physical intensive industry like insurance, digital means of adoption has gone up significantly across the insurance lifecycle. The Cloud has become an important part of the digital transformation journey as organizations look at progressive modernization of applications and leverage the latest technologies such as AI and ML. Learn how ICICI Lombard has embarked on this journey towards digital transformation and innovation in the Indian insurance sector.

Thursday, 02 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Government: The New Era for CIOs Requires You to Take These Three Actions

Bill Finnerty, VP Analyst, Gartner

Disruption has occurred! Digital government effort rose to the challenge and CIOs must lead their organizations to sustain and grow these efforts. In this session, we will explore insights from the 2022 Gartner CIO and Technology Executive Survey on what leading governments are doing to sustain and accelerate digital government.

Thursday, 02 December, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

Ask the Expert: 2022 CIO and Technology Executive Agenda

Ganesh Ramamoorthy, Managing Vice President, Gartner

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

A follow-on from the Signature Series presentation “2022 CIO and Technology Executive Agenda — How to Master Business Composability." In this interactive session, attendees have the opportunity to explore the factors that enable enterprises to master business composability.

Thursday, 02 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Realizing Value From Composable AI Through XOps

Soyeb Barot, VP Analyst, Gartner

As AI becomes an integral part of composable business architectures. Enterprises struggle with harmonizing data, analytics, and AI disciplines, resulting in scalability and operational challenges. The XOps framework (Top 10 trend) helps bring in operational efficiency and economies of scale by ensuring reliability, reproducibility and reusability toward building an augmented digital workspace.

Thursday, 02 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Hybrid Everything: Reinventing How We Work, Interact, and Live Life

Hung LeHong, Distinguished VP Analyst, Gartner

The postpandemic period provides a rare opportunity to reinvent a “forever hybrid” world - and CIOs play a crucial role. How should enterprises engage with customers? What are the new ways of working ? How will life activities like exercising, learning, and watching sports be re-invented? Don't settle for thinking that hybrid = remote + onsite. This session will push you to reinvent the hybrid equation.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Leading Techniques for a Future-State Vision That Delivers Business Composability

Philip Allega, VP Analyst, Gartner

Pivoting during uncertain times requires a future-state vision. Only a vision beyond the current fiscal cycle enables composability and resilience. Leading organizations have stitched together new techniques and reinvigorated dormant ones. From backcasting to future cones, funding to federation, business process debt to digital ecosystem value — a compelling case is made for their collective adoption.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

What Workers Want: Takeaways From the 2021 Gartner Digital Worker Survey

Whit Andrews, Distinguished VP Analyst, Gartner

Gartner surveyed more than 7,000 digital workers about how and where they work and what technology they use. But we asked them not just what they do — but what they want to do! Join this session for a globe-trotting snapshot of demographics, devices, productivity, technologies, trends and more. What you learn in this session will give you insight into worker needs that will amplify your workforce and workplace strategies.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

What Got You Here Won’t Get You There: The Leadership Fabric to Thrive Postpandemic

Rob O'Donohue, Sr Director Analyst, Gartner

As organizations emerge into the postpandemic sunlight, the raw materials needed to lead successfully in the hybrid organization have changed. In this session, CIOs will learn what are the four key competencies needed to thrive with eight actionable practices they can implement to be successful.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

How to Tell Your Story Like a Pro

Leigh McMullen, Distinguished VP Analyst, Gartner

Whether it's in the board room or the big stage at an event like symposium, having a great story is just part of the equation. This session is about how to tell your story. How to structure it for different audiences and different formats, and how to make sure your message sticks!

Tuesday, 30 November, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

CIO Workshop: Pivoting Your Personal Leadership for the New Normal

Sudhir Madhugiri, Executive Partner, Gartner

Eyad Tachwali, Director, Advisory, Gartner

The pandemic has dispelled many long-held beliefs in how work gets done and CIO’s need to flex their leadership to successfully address a fundamentally different world. In this workshop, CIO’s will leverage the Gartner insights to help identity which leadership imperatives and partnerships may need to pivot for the future in order to effectively address to challenges of hybrid work.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 30 November, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

CIO Leadership Exchange: Transform Your IT Operating Model to Accelerate Your Digital Business Initiatives

Joanne Kopcho, VP Analyst, Gartner

Every entity wants to leverage digital to create new value, competitive advantage, happier customers and constituents and drive growth. To do that requires transforming your I&T operating model. This highly interactive, discussion-based session will highlight what actions CIOs can do to accelerate your digital transformation through your operating model. Join your peers to brainstorm acceleration tactics including overcoming key operating model transformation challenges and measuring and communicating transformation benefits.

Wednesday, 01 December, 2021 / 10:15 AM - 10:45 AM IST

(Tuesday, 30 November, 2021 / 11:45 PM - 12:15 AM EST)

Peer Conversation: Best Practices and Top Challenges for GIC Enterprises: How Are You Fighting the War on Talent?

Sudhir Madhugiri, Executive Partner, Gartner

Amarpreet Kaur Ahuja, Country HR Director, Astrazeneca

Working in the GIC sector presents unique challenges and requirements for CIOs and IT leaders. Join this interactive session with Amarpreet Kaur Ahuja of AstraZeneca India to hear her perspective and to share your experiences and ideas with your GIC enterprise peers.

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

High Performance in a Geographically Diverse Workforce

Daniel Sanchez Reina, VP Analyst, Gartner

Remote work has proven that a borderless workforce is not only possible, but also a great option for companies searching for highly-skilled scarce talent. High Performance requires acknowledging cultural differences across geographies and mastering their management, as key ingredients so that all employees feel treated and respected fairly.

Wednesday, 01 December, 2021 / 12:00 PM - 12:45 PM IST

(01:30 AM - 02:15 AM EST)

CIO Roundtable: CIO Leadership Journey − Shifting From Running IT to Leading the Digital Platform

Sudhir Madhugiri, Executive Partner, Gartner

CIO’s have experienced a rapid evolutionary shift from running an IT organization to leading a digital platform. This shift is driving changes in style, behavior, and leadership required to emerge from the back office to the center stage of business operations. This roundtable discussion will focus on the leadership and style changes, best practices and impacts associated with this evolution.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 01 December, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

Ask the Expert: Leverage Every Touchpoint to Convey the Business Value of IT (Exclusive to Midsize Enterprise)

Roger Caleya, Sr Director Analyst, Gartner

The multiple interactions between stakeholders and IT constantly shape IT’s brand. To upgrade the perception of IT to that of a business value enabler, CIOs must take advantage of all these touchpoints to form the right perception. Bring your questions on how to identify and leverage the different IT touchpoints to effectively convey the business value of IT.

Wednesday, 01 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Managing the Politics of Hybrid Work

Stephen Smith, VP Analyst, Gartner

While remote work and automation, strip out some of the more common manifestations of office politics, a hybrid work environment creates new and uncomfortable tension between traditional and digital politics. This session will enable CIOs to be more effective in anticipating potential problem areas and provide them with real-world recommendations on managing politics in a hybrid world.

Wednesday, 01 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

How to Build Personal Power With a Powerful Presence

Ed Gabrys, Sr Director Analyst, Gartner

You want to advance in your career, take on more responsibility, and be seen as the leader you know you are and can be. However, people rarely know how they are perceived or what they may project. This session will help you take control of your presence and create a powerful opportunity to influence stakeholders, and grow personal power rather than leave it to chance.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

ESG: What Boards Want CIOs to Know and Do

Kristin Moyer, Distinguished VP Analyst, Gartner

Stakeholder pressure is driving the growth in board attention on environmental, social and governance (ESG) issues. CIOs should verse themselves on what ESG is and how it's different from sustainability and CSR. And CIOs should be prepared to inject data and insight that will help the enterprise improve access to capital, cost of capital, operating costs and ultimately stock performance.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Data Management Evolves to “Always Active-Always On”

Mark Beyer, Distinguished VP Analyst, Gartner

Millions of sensors, devices and systems collecting data from operations demand even more data preparation, validation, assurance and trust than ever before. The integrity of decisions is subjected to societal judgment and financial analysis and it's no longer acceptable just to add more hands to the task. Augmented data management can help now and will evolve through 2025 to an always on, active metadata enabled approach.

Thursday, 02 December, 2021 / 10:15 AM - 10:45 AM IST

(Wednesday, 01 December, 2021 / 11:45 PM - 12:15 AM EST)

Peer Conversation: Manufacturing Enterprises: The 2021 Do-over: What Has This Past Year Taught You?

Sudhir Madhugiri, Executive Partner, Gartner

Rajiv Arora, Global Head of IT Global Hub and Mobile Work Program, Siemens IT Global Hub

Working in the manufacturing sector presents unique challenges and requirements for CIOs and IT leaders. Join this interactive session with Rajiv Arora of Siemens to hear his perspective and to share your experiences and ideas with your midsize enterprise peers.

Thursday, 02 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

CEO Conflict Management Approaches, and How CIOs can Best Deal With Them

Tina Nunno, Distinguished VP Analyst, Gartner

This session is based on Gartner's CEO survey, and over 400 responses. CEOs were asked their primary approaches to resolving conflict among members of the executive team. Five different approaches were analyzed, looking at the pros, the cons and the politics. CIOs can develop strategies to help them make the most of their CEOs conflict approach.

Thursday, 02 December, 2021 / 12:00 PM - 12:45 PM IST

(01:30 AM - 02:15 AM EST)

Ask the Expert: Master the Art and Science of Persuasive Communications

Ed Gabrys, Sr Director Analyst, Gartner

Your professional and organizational success hinges on your ability to tell a compelling story. Most people have some experience communicating and presenting, but the majority believe they can do better. In this session, Gartner storytelling expert Ed Gabrys addresses questions from you and your peers to explore approaches rarely covered in conventional storytelling and presentation sessions, but often used by many of the best speakers.

Thursday, 02 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Going From “We Can’t” to Helping CEOs Drive +3% EBIT From Digital Capabilities

Jorge Lopez, Distinguished VP Analyst, Gartner

CEOs on average expect digital business to increase EBIT by 3% over the next two years. CIOs should be rehearsed, equipped and ready to help CEOs grow their way into that future. Here are the steps CIOs should take to build the capabilities businesses will need.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Leading Techniques for a Future-State Vision That Delivers Business Composability

Philip Allega, VP Analyst, Gartner

Pivoting during uncertain times requires a future-state vision. Only a vision beyond the current fiscal cycle enables composability and resilience. Leading organizations have stitched together new techniques and reinvigorated dormant ones. From backcasting to future cones, funding to federation, business process debt to digital ecosystem value — a compelling case is made for their collective adoption.

Tuesday, 30 November, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

Contract Negotiation Clinic: Microsoft Azure, Google and Amazon Web Services

Yoann Bianic, Sr Principal Analyst, Gartner

Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 01 December, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

Contract Negotiation Clinic: Top 10 Tips, Tactics and Tricks for Negotiation Success

Yoann Bianic, Sr Principal Analyst, Gartner

This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

How Has IT Financial Management Responded to Digital and What's Next?

Bryan Hayes, Sr Director Analyst, Gartner

Digitalization of the business has driven significant and lasting changes to how CIOs manage their IT budgets. Using results from upcoming CIO survey on the "new normal" of IT financial management (ITFM), this session will look at how ITFM has responded to the the challenges digital has posed, and point to where CIOs should focus ITFM efforts going forward.

Thursday, 02 December, 2021 / 02:15 PM - 02:45 PM IST

(03:45 AM - 04:15 AM EST)

Funding Digital Acceleration

Cesar Lozada, Sr Principal Analyst, Gartner

As CEOs, CFOs and Boards of Directors accelerate and focus investment on digital initiatives, CIOs charged with executing these initiatives find it difficult to secure the necessary funding to propel their organizations. To successfully drive digital acceleration, CIOs must look beyond traditional funding models to match investment with opportunity and achieve their longer-term capabilities.

Thursday, 02 December, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

Contract Negotiation Clinic: ServiceNow

Siddharth Shetty, Sr Director Analyst, Gartner

This session will cover the guidance senior leaders and subject matter experts need to know what challenges organizations experience when contracting with ServiceNow: determine how to avoid cost pitfalls, conduct realistic evaluations, understand how to estimate license needs, and what questions to ask about future product roadmaps and negotiation strategies.

Thursday, 02 December, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

Contract Negotiation Clinic: Software as a Service

Roberto Sacco, VP Analyst, Gartner

IT leaders are seeing a proliferation of SaaS contracts. This interactive session will cover:
- key SaaS contract terms and which ones to negotiate
- identifying and negotiating hidden SaaS costs
- how to futureproof SaaS contracts
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

What Workers Want: Takeaways From the 2021 Gartner Digital Worker Survey

Whit Andrews, Distinguished VP Analyst, Gartner

Gartner surveyed more than 7,000 digital workers about how and where they work and what technology they use. But we asked them not just what they do — but what they want to do! Join this session for a globe-trotting snapshot of demographics, devices, productivity, technologies, trends and more. What you learn in this session will give you insight into worker needs that will amplify your workforce and workplace strategies.

Tuesday, 30 November, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

Zendesk: Fireside chat with Byju’s: Scaling up with CX | The journey to becoming a CX Champion

Join Prelini Udayan-Chiechi, SVP at Zendesk and Santosh Kumar, VP - Operations at Byju's as they talk about Byju's rapid growth and the role that CX played in scaling up efficiently. The discussion then moves on to a presentation by Prelini, where she speaks about what differentiates CX Champions from the rest, and how your organization can get there.

Tuesday, 30 November, 2021 / 12:45 PM - 01:30 PM IST

(02:15 AM - 03:00 AM EST)

Roundtable: Rethinking CIOs’ Technology Priorities, moderated by Cisco

Dharmendra Rangain, Chief Information Officer, India/SAARC R, Cisco Systems India Pvt Ltd

Vishwas Joshi, Lead - Global Network Infrastructure, TCS

Join this fireside chat to reconsider what tech priority decisions will best position your business to thrive. As the CIO, your job is to ‘see around the corner’ when making strategic decisions. With the sequencing of tech initiatives, most tasks that need to be delivered seamlessly, have become complicated. Discover what your peers are prioritizing (digital business agility; hybrid work; secure, modernized networks; architecting cloud experiences; others) and what they aren’t. Consider which tech strategies will help you stay ahead of the competition and drive business value and agility.

Tuesday, 30 November, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Executive Insights: Making #mobilework a Reality at Siemens

Rajiv Arora, Global Head of IT Global Hub and Mobile Work Program, Siemens IT Global Hub

Evelyn Stier, Global Lead of the Mobile Work Program and Global Head of Business Consulting & Digitalization, Siemens IT Global Hub

This presentation will demonstrate how the IT function led and drove the “Future of Work” strategy for a global conglomerate. Addressing key pillars including leadership and culture, workplace, technology and tools, employee well-being, and further enablement streams.

Tuesday, 30 November, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

CIO Roundtable: Making Hybrid Work a Catalyst for Inclusivity and Not a Tool of Divisiveness

Devendra Dhawale, Executive Partner, Gartner

Hybrid work environments are creating both opportunities and challenges for CIO’s. Join this facilitated peer discussion to share your best practices on expanding the pool of potential resources, skills and talent while also effectively creating a culture of inclusivity versus one of exclusion and isolation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 30 November, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

Slack: Building an Inclusive, Flexible, and Connected Workplace

Future Forum, a consortium backed by Slack, helps executives lead transformation to a people-centric and digital-first world. Recent research indicates a majority of knowledge workers want flexibility, both in when and where they work. And we’re seeing the benefits for businesses, both in terms of talent engagement and outcomes. Tune in for insights and recommendations on how leaders can build flexible, inclusive, and connected workplaces.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Top 5 Myths Around Employee Experience — And Learn What Actually Works!

Ranadip Chandra, Sr Principal Analyst, Gartner

'Employee experience' is the new AI. Everyone claims that they are 'doing it but they all define it in their own way. Due to the lack of a common set of objectives and methods, vendors leverage this opportunity to create their own narratives. In this session, we'll bust common myths that are completely untrue.

Tuesday, 30 November, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

The Five Steps of Culture Change to Align to the Future of Work

Christie Struckman, VP Analyst, Gartner

With so much changing in both where, how and with whom work gets done, our organization’s culture needs to adapt accordingly. Use the language of attributes to understand your culture and diagnose what isn’t working now. Change those attributes to adapt to your changing ways of working, and maintain what makes your organization unique. Use our 5 step process for aligning your culture to your changing business needs.

Wednesday, 01 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Manufacturing: Top Strategic Technology Trends

Mike Ramsey, VP Analyst, Gartner

It's not just about being able to compete in a global market, but to understand what will truly set you apart. This session will focus on the trends impacting different manufacturing sectors: automotive, consumer goods, and industrial.
But this isn't just about seeing what will impact your specific sector, but getting ideas on how to learn from each to truly have a competitive advantage.

Wednesday, 01 December, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

Cisco: Taming Hybrid Work

Daisy Chittilapilly, President, Cisco India & SAARC, Cisco Systems India Pvt Ltd

Join Daisy Chittilapilly, President, Cisco India and SAARC, as she talks about key considerations for successful hybrid work. Hear about the technology that empowers workforces and transforms workspaces. Daisy will talk about innovating for a people centric culture and creating a truly inclusive meeting experience. In this talk you will also discover what can make or break a workplace – one that is effective for organizations while also being highly inclusive for employees.

Wednesday, 01 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Managing the Politics of Hybrid Work

Stephen Smith, VP Analyst, Gartner

While remote work and automation, strip out some of the more common manifestations of office politics, a hybrid work environment creates new and uncomfortable tension between traditional and digital politics. This session will enable CIOs to be more effective in anticipating potential problem areas and provide them with real-world recommendations on managing politics in a hybrid world.

Wednesday, 01 December, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

CIO Workshop: The Hybrid Future − Creating "Psychological Safety"

Rajashree Maheshwary, Executive Partner, Gartner

Neal Solanki, Sr Principal, Advisory, Gartner

The “hybrid future” will bring new challenges in leaderships styles creating a sound working environment. This workshop will provide CIO’s with additional tools and perspectives to create an environment that encourages, recognizes and rewards individuals for their contributions and ideas by making individuals feel safe when taking interpersonal risks.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Thursday, 02 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Signature Series: Future of Work Reinvented

Graham Waller, Distinguished VP Analyst, Gartner

This session will clarify Gartner's latest research position and advice to CIOs on the future of work.

Thursday, 02 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Manufacturing: What Matters Most — From Our CEO, Digital Workers and CIO Surveys

Ivar Berntz, Sr Director Analyst, Gartner

We can't give you mind-reading powers, but we can show you what CIOs and CEOs have said about the future of manufacturing. This session will highlight the findings from both the CEO and CIO surveys for all of the manufacturing, with additional analysis of where they align and differ from other manufacturing sectors: automotive, consumer goods (and retail), heavy machinery, and industrial manufacturing.

Thursday, 02 December, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

Ask the Expert: The Future of Work Reinvented

Rashmi Kotipalli, Principal Analyst, Gartner

Alexia Cambon, Director, Research, Gartner

Aaron McEwan, VP, Team Manager, Gartner

Join us for an opportunity to engage more deeply in the themes and concepts presented in the Signature Series session: Future of Work Reinvented. This moderated, townhall-style session will include a panel of Gartner experts sharing insights and responding to questions from the audience.

Thursday, 02 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Reimagine Your Reward Strategy to Attract and Retain a Borderless Workforce

Lily Mok, VP Analyst, Gartner

COVID-19 has led organizations to rethink everything about talent management. The rapid adoption of remote/hybrid working not only enables employers to reach talent in markets they've never been able to but also drives the emergence of a borderless workforce. In this session, participants will gain insight from market trends, learn how to adapt their reward strategy to attract and retain a workforce, from hybrid to borderless.

Thursday, 02 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Hybrid Everything: Reinventing How We Work, Interact, and Live Life

Hung LeHong, Distinguished VP Analyst, Gartner

The postpandemic period provides a rare opportunity to reinvent a “forever hybrid” world - and CIOs play a crucial role. How should enterprises engage with customers? What are the new ways of working ? How will life activities like exercising, learning, and watching sports be re-invented? Don't settle for thinking that hybrid = remote + onsite. This session will push you to reinvent the hybrid equation.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Leading Techniques for a Future-State Vision That Delivers Business Composability

Philip Allega, VP Analyst, Gartner

Pivoting during uncertain times requires a future-state vision. Only a vision beyond the current fiscal cycle enables composability and resilience. Leading organizations have stitched together new techniques and reinvigorated dormant ones. From backcasting to future cones, funding to federation, business process debt to digital ecosystem value — a compelling case is made for their collective adoption.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Signature Series: The Top Strategic Technology Trends for 2022

David Groombridge, VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by the pandemic.

Tuesday, 30 November, 2021 / 12:00 PM - 12:45 PM IST

(01:30 AM - 02:15 AM EST)

Ask the Expert: How Do We Measure Innovation Value and Success?

Darren Topham, Sr Director Analyst, Gartner

Measuring innovation is a thorny, perennial issue, but necessary to demonstrate its value to the enterprise. But what KPIs and metrics work best? What doesn’t work? And what can these measures tell us about the health and success of our innovation efforts?

Tuesday, 30 November, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Manufacturing: "Where Next": What the Future of Work Will Really Look Like

Michelle Duerst, VP Analyst, Gartner

Our keynote discussed "Where Next" as we explore where work gets done, business value is generated, workloads are processed, and innovation happens. This session will bring that more into focus with specific contextualization about what this will mean to three main manufacturing sectors: automotive, consumer goods, and industrial.

Tuesday, 30 November, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

Slack: Building an Inclusive, Flexible, and Connected Workplace

Future Forum, a consortium backed by Slack, helps executives lead transformation to a people-centric and digital-first world. Recent research indicates a majority of knowledge workers want flexibility, both in when and where they work. And we’re seeing the benefits for businesses, both in terms of talent engagement and outcomes. Tune in for insights and recommendations on how leaders can build flexible, inclusive, and connected workplaces.

Tuesday, 30 November, 2021 / 02:15 PM - 03:00 PM IST

(03:45 AM - 04:30 AM EST)

Roundtable: Culture of Innovation, moderated by AWS

Chandra Balani, Regional Business Development Manager, Amazon

Enterprises are facing an uncertain future, not only are they under pressure from established competitors they are also faced with the emergence of a new less predictable foe, the tech enabled company that can use the cloud to drive innovation in products and services.

In the “Culture of Innovation” workshop we will discuss how leading startups are using the democratizing effect of IT to challenge once untouchable incumbents. We will also reference leading global enterprises and the approaches they are undertaking to exploit these new market forces and take on the newbies.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Maverick* Research: Gartner Global Scenarios 2021 — Why You Should Heal the Society First

Frank Buytendijk, Distinguished VP Analyst, Gartner

David Furlonger, Distinguished VP Analyst, Gartner

Forget climate change and COVID recovery for a moment and focus on "social fractures" first. Because if we don't solve those, we can't deal with pandemics and global warming. Social fractures deeply impact every organization, everywhere. In four provocative global scenarios we'll explore what YOU should do to address social fracture, and benefit in the process.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Empower a Digital Ecosystem to Embrace Innovation Everywhere

Darren Topham, Sr Director Analyst, Gartner

IT organisations are under pressure to innovate rapidly and scale at speed. But it is rare that they have the full complement of capabilities already in-house. It is natural to seek to lean on the capabilities of external partners and suppliers – our ‘digital ecosystem’. But how can organisations best leverage these ecosystems? What are the dangers? And how can IT create an empowered digital ecosystem that accelerates rather than hinders their innovation ambitions?

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Best Practices Using Digital Twins to Drive Innovation and Business Collaboration

Alfonso Velosa, VP Analyst, Gartner

Enterprises are implementing digital twins in their business operations and products, as they seek to differentiate, innovate, and compose new business strategies. Explore business opportunities, technology, and practical steps for CIOs to drive their IT roadmap and support and protect the business.
- Business roadmap and art of the possible
- Technology foundation
- Policies to scale

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Reignite Your Innovation Process to Turn Great Ideas Into Real Value

Jackie Fenn, Distinguished VP Analyst, Gartner

A repeatable innovation process is essential for meaningful, sustainable innovation. Create or reignite an innovation process that surfaces great ideas, nurtures progress while managing risk, and drives the best opportunities forward to deliver real value.

Wednesday, 01 December, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

AWS: A Discussion On Top Enterprise Transformation Challenges

Join the AWS Enterprise Strategy team as they discuss top questions and concerns they hear from leaders looking to transform their organization. In this session, you'll learn from your peers about thoughtful enterprise reinvention and building a culture of data, experimentation, and speed to market.

Wednesday, 01 December, 2021 / 12:45 PM - 01:30 PM IST

(02:15 AM - 03:00 AM EST)

Roundtable: Digital Era – Rise Of The Business Re-engineering Economy, moderated by ServiceNow

Venugopal Arcot, Senior Director – Solution Consulting, ServiceNow , ServiceNow

Last 2 years of life and lifestyle has impacted every individual in many different ways, from products to buying patterns; from listening to customer's voice to proactively resolving issues! Business resilience enabled by technology that will change the way business will think, plan and execute in future. ServiceNow has joined with customers in multiple industries by jointly re-defining their landscape by removing friction in workflow & making workflow and creating newer & faster ways to deliver success.

Wednesday, 01 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Oil and Gas: Top Technology Trends

Rich McAvey, Distinguished VP Analyst, Gartner

In response to the energy transition and other disruptors, oil and gas companies are adopting a broader spectrum of business strategies and evolving operating models. This session outlines how key trends are playing out, helping you keep IT capabilities in sync with evolving business operating models.

Wednesday, 01 December, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

Confluent: Set Data In Motion To Accelerate Digital Transformation and Innovation

Embracing "Data in Motion" as part of your digital transformation will no doubt have a huge impact across an entire organisation, and help to combat traditional mindset barriers. Join Jill Macmurchy, VP Solutions Engineering APAC, Confluent and learn how to set data in motion to accelerate your journey to digital transformation and innovation.


Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Data Management Evolves to “Always Active-Always On”

Mark Beyer, Distinguished VP Analyst, Gartner

Millions of sensors, devices and systems collecting data from operations demand even more data preparation, validation, assurance and trust than ever before. The integrity of decisions is subjected to societal judgment and financial analysis and it's no longer acceptable just to add more hands to the task. Augmented data management can help now and will evolve through 2025 to an always on, active metadata enabled approach.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Finding Blue Oceans by Extending Platform Business and Ecosystems

John Santoro, Sr Director Analyst, Gartner

The post-pandemic future is creating new white space opportunities. CIOs can use platform business and ecosystems to move into these blue oceans. CIOs have already built the foundation: the digital business technology platform. This session will help CIOs identify what their baseline is and what to do next to drive growth.

Thursday, 02 December, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

SolarWinds: Becoming Secure by Design - Questions You Should Ask Your Software Vendors

What did SolarWinds learn from the largest supply chain attack in cyber history, where are they on their journey to becoming Secure by Design—and how can IT and business leaders apply this hard-earned knowledge to improve their own security posture? Join SolarWinds CISO Tim Brown and GVP, Product Strategy Brandon Shopp for a view from the war room, the questions every leader should ask their software vendors—and how SolarWinds answers them.

Thursday, 02 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Banking: Anticipating Fintech Disruption — Forming, Swarming, Performing

Vittorio D'Orazio, VP Analyst, Gartner

Fintechs are all around and as they formed, banks have seen how they changed the competitive landscape. What if they coalesced in swarms? This session outlines the digital banking implications of fintechs going forward and the next level threats and opportunities for CIOs to address.

Thursday, 02 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Government: The New Era for CIOs Requires You to Take These Three Actions

Bill Finnerty, VP Analyst, Gartner

Disruption has occurred! Digital government effort rose to the challenge and CIOs must lead their organizations to sustain and grow these efforts. In this session, we will explore insights from the 2022 Gartner CIO and Technology Executive Survey on what leading governments are doing to sustain and accelerate digital government.

Thursday, 02 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Go-To Techniques of the Innovation Heavyweights

Tsuneo Fujiwara, VP Analyst, Gartner

We present go-to techniques of the innovation heavyweights as shared in our innovation case study spotlight series and “prism” infographic. Providing CIOs with go-to techniques they can try out within their own business, we present an overview of the use case prism and then dive into select company examples such as U.S. Navy’s 20-year vision video, Discover FInancial Services' Storytelling techniques and many more.

Tuesday, 30 November, 2021 / 02:15 PM - 02:35 PM IST

(03:45 AM - 04:05 AM EST)

ServiceNow: Digitalizing Service & Operations Management in Business Integrated Tech Solutions

Anup Purohit, Chief Information Officer, Wipro

Wipro consistently strives to improve operational stability and positively impact business functions. Partnering with ServiceNow is helping Wipro achieve improved application availability, increased operational efficiency, coupled with consolidation of multiple tools into a single platform. The trinity of; technology process agility, enriching customer plus user experiences, digitization of workflows and business services, form the cornerstone of this partnership. Module-based ServiceNow implementations help customize workflows for end users and thus fostering automation of processes involved.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

How to Depoliticize Project Prioritization With Decision Framework

Anthony Henderson, Sr Director Analyst, Gartner

Deciding between two initiatives becomes political as stakeholders battle for resources to achieve their objectives. This presentation discusses how can:
- Neutralize politics by introducing an objective framework for technology investments
- Apply a set of principles that will institutionalize the decision framework and sustain quality decision making through executive transitions

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

How a Large Organization Can Successfully Embrace DevSecOps

George Spafford, VP Analyst, Gartner

Gartner has been working with large organizations for over seven years to help them learn how to successfully transform based on DevOps and DevSecOps. This session will cover what DevSecOps is, pitfalls to avoid and how to change your organization.

Tuesday, 30 November, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

CIO Leadership Exchange: Transform Your IT Operating Model to Accelerate Your Digital Business Initiatives

Joanne Kopcho, VP Analyst, Gartner

Every entity wants to leverage digital to create new value, competitive advantage, happier customers and constituents and drive growth. To do that requires transforming your I&T operating model. This highly interactive, discussion-based session will highlight what actions CIOs can do to accelerate your digital transformation through your operating model. Join your peers to brainstorm acceleration tactics including overcoming key operating model transformation challenges and measuring and communicating transformation benefits.

Tuesday, 30 November, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

How to Transform Your I&T and Enterprise Operating Models to Achieve Growth and Enterprisewide Competitive Advantage

Donna Scott, Distinguished VP Analyst, Gartner

69% of respondents in Gartner's board of directors survey are accelerating their digital business initiatives. Yet, our research shows major gaps in existing enterprise and I&T operating models preventing or delaying success. This session provides a path to a success through transformation of the operating models.

Wednesday, 01 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Enterprise AI Pioneers: Case Studies and Best Practices From Successful Enterprise AI Initiatives

Chirag Dekate, VP Analyst, Gartner

Operationalizing AI is challenging. Learn best practices from three peer enterprises that have successfully scaled enterprise AI initiatives by leveraging PlatformOps for AI and building operating models to accelerate the introduction and scaling of production AI.

Wednesday, 01 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Application Modernization Options: What Platforms to Consider for Rearchitecting or Rebuilding?

Paul Vincent, Sr Director Analyst, Gartner

The need for rapid change and agile development and composition of applications will often drive modernization demands. When considering the modernization aspects, what platform types should be considered for which workloads and benefits and what developer personae?

Thursday, 02 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Use Cloud to Set Your Organization's Digital Ambition

Milind Govekar, Distinguished VP Analyst, Gartner

CIOs should now leverage cloud to set their organizations digital ambition, beyond the traditional use of cloud for agility, and potential cost efficiency. Learn how cloud can be used not just to improve current business models but create new business models, products and services. This session will also help identify the road blocks in your path and how to avoid them.

Thursday, 02 December, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

CIO Roundtable: Share Your Hack − Addressing the Implications of Agility Beyond “Agile delivery” Methods

Rajashree Maheshwary, Executive Partner, Gartner

“Agile” focuses on the rapid delivery of technology solutions. Agility is the speed with which we can pivot or change directions as an organization. 2020 emphasized the need for technology leaders to be able quickly pivot to allow for business continuity. This roundtable provides a facilitated forum to share your “hacks” on what worked and what didn’t in our efforts to learn from 2020 and build “agility” as a sustainable skill.

Thursday, 02 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Realizing Value From Composable AI Through XOps

Soyeb Barot, VP Analyst, Gartner

As AI becomes an integral part of composable business architectures. Enterprises struggle with harmonizing data, analytics, and AI disciplines, resulting in scalability and operational challenges. The XOps framework (Top 10 trend) helps bring in operational efficiency and economies of scale by ensuring reliability, reproducibility and reusability toward building an augmented digital workspace.

Thursday, 02 December, 2021 / 03:00 PM - 04:00 PM IST

(04:30 AM - 05:30 AM EST)

CIO Workshop: Building an Operating Model for the Future

Devendra Dhawale, Executive Partner, Gartner

George Swale, Director, Advisory, Gartner

2020 saw an acceleration in digital technology adoption, major shifts in the way work gets done combined with huge shifts in customer & business expectations. CIO’s must adapt their operating model to address these shifts and expectations. This workshop will address/focus on: why changing the operating model is a must, what the key focus areas that should be addressed, and how to address the top points of pain.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Thursday, 02 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

The New Operating Model for Democratized Digital Delivery

Jaime Capella, Distinguished VP, Research, Gartner

Technology work, once the sole purview of dedicated IT shops, is being democratized. Unfortunately, many leaders are still wedded to legacy structures and traditional ways of working that fail to recognize the extent to which technology work is distributed throughout the enterprise. Join this session to see how real-world companies are adopting new operating principles to foster and orchestrate the democratization of technology work across the enterprise.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Leading Techniques for a Future-State Vision That Delivers Business Composability

Philip Allega, VP Analyst, Gartner

Pivoting during uncertain times requires a future-state vision. Only a vision beyond the current fiscal cycle enables composability and resilience. Leading organizations have stitched together new techniques and reinvigorated dormant ones. From backcasting to future cones, funding to federation, business process debt to digital ecosystem value — a compelling case is made for their collective adoption.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Signature Series: The Top Strategic Technology Trends for 2022

David Groombridge, VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by the pandemic.

Tuesday, 30 November, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

Town Hall: Gartner IT Symposium/Xpo Opening Keynote

Naveen Mishra, Sr Director Analyst, Gartner

Partha Iyengar, Distinguished VP Analyst, Gartner

Apoorva Chhabra, Principal Analyst, Gartner

Join us for an opportunity to engage more deeply in the themes and concepts presented in today’s Gartner Opening Keynote: Where Next -- Technology Leadership in a World Disrupted. This moderated, townhall-style session will include a panel of experts sharing insights and responding to attendee questions.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Maverick* Research: Gartner Global Scenarios 2021 — Why You Should Heal the Society First

Frank Buytendijk, Distinguished VP Analyst, Gartner

David Furlonger, Distinguished VP Analyst, Gartner

Forget climate change and COVID recovery for a moment and focus on "social fractures" first. Because if we don't solve those, we can't deal with pandemics and global warming. Social fractures deeply impact every organization, everywhere. In four provocative global scenarios we'll explore what YOU should do to address social fracture, and benefit in the process.

Tuesday, 30 November, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

How to Depoliticize Project Prioritization With Decision Framework

Anthony Henderson, Sr Director Analyst, Gartner

Deciding between two initiatives becomes political as stakeholders battle for resources to achieve their objectives. This presentation discusses how can:
- Neutralize politics by introducing an objective framework for technology investments
- Apply a set of principles that will institutionalize the decision framework and sustain quality decision making through executive transitions

Tuesday, 30 November, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

When Strategy Meets Reality – Managing Execution in a Volatile World

Ian Cox, Sr Director Analyst, Gartner

So, you have emerged from the pandemic with a new strategy and renewed optimism. One thing you can be certain of is that your strategy will be challenged by the volatility and uncertainty of the real world. To build and maintain momentum, your strategy will need to adapt to the future as it unfolds. This session provides CIOs with the practical steps and tools they will need to successfully manage execution in a volatile world.

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Signature Series: CEO Concerns 2021-2022 — Implications and Actions for CIOs

Mark Raskino, Distinguished VP Analyst, Gartner

Kristin Moyer, Distinguished VP Analyst, Gartner

Explore with us, our latest survey insights on Chief Executive concerns. The emerging post-pandemic world is different in many ways and CEO's are hoping 'digital' will help them find the next business growth trajectory. The implications for CIOs will be significant and the actions they must take will be bold.

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Reignite Your Innovation Process to Turn Great Ideas Into Real Value

Jackie Fenn, Distinguished VP Analyst, Gartner

A repeatable innovation process is essential for meaningful, sustainable innovation. Create or reignite an innovation process that surfaces great ideas, nurtures progress while managing risk, and drives the best opportunities forward to deliver real value.

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Achieve Next Level Strategy Execution: Four Principles CIOs Need to Champion Now

Lorri Callahan, Sr Director Analyst, Gartner

Have you gained benefits from agile? Already on the path to product management? Are you asking yourself, where do we go next? Learn how to apply four key principles — cross functional governance, product-centric portfolio management, visualization of flow, and continuous business forecasting — to close the gap between strategy and execution to always deliver business value.

Wednesday, 01 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Banking: CIO Action Steps to Impact Growth Goals

Peter Delano, Managing Vice President, Gartner

In this session, we combine the important insights from the previous days' sessions with Gartner's latest data on CEO and CIO priorities. Attendees can expect practical recommendations to apply in the coming year, that reflects what's unique about the banking industry.

Wednesday, 01 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Insurance: CIO Action Planning for Business Growth

Richard Natale, Sr Director Analyst, Gartner

In this session, we combine the important insights from the previous days' sessions with Gartner's latest data on CEO and CIO priorities. Attendees can expect practical recommendations to apply in the coming year, that reflects what's unique about the insurance industry.

Thursday, 02 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Planning for Volatility — How to Create a Resilient and Flexible Strategy

Ian Cox, Sr Director Analyst, Gartner

One key lesson from the past year is that a lot can change very quickly. Even the most basic assumptions about when, where and how we work have been broken. How do you plan for the future when the foundations of your enterprise have shifted and when further shocks are inevitable? This session will provide CIOs with the practical steps and tools they will need to create a resilient and flexible strategy for success.

Thursday, 02 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

Signature Series: The CIO and Technology Executive Agenda for 2022 — How to Master Business Composability

Monika Sinha, VP Analyst, Gartner

COVID-19 changed the way enterprises do business, triggering unprecedented volatility. Existing leadership, and technology principles are ill-suited to thrive in this new world. This year’s CIO and Technology Executive Agenda, drawing from one of the longest running surveys in the world, explores the leadership actions necessary to maximize business value delivery during this period of volatility.

Thursday, 02 December, 2021 / 12:00 PM - 12:45 PM IST

(01:30 AM - 02:15 AM EST)

Ask the Expert: How to Apply Product Management in a Midsize Enterprise (Exclusive to Midsize Enterprise)

Roger Caleya, Sr Director Analyst, Gartner

Midsize enterprise IT teams struggle to apply product management, which can hinder their delivery of digital transformation. MSE CIOs can benefit from a product management approach by using a hybrid model that focuses on a few products combined with flexible product teams. Bring your questions to this interactive discussion and learn from those posed by your peers.

Thursday, 02 December, 2021 / 01:30 PM - 02:15 PM IST

(03:00 AM - 03:45 AM EST)

Ask the Expert: 2022 CIO and Technology Executive Agenda

Ganesh Ramamoorthy, Managing Vice President, Gartner

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

A follow-on from the Signature Series presentation “2022 CIO and Technology Executive Agenda — How to Master Business Composability." In this interactive session, attendees have the opportunity to explore the factors that enable enterprises to master business composability.

Thursday, 02 December, 2021 / 02:15 PM - 02:45 PM IST

(03:45 AM - 04:15 AM EST)

Signature Series: Gartner's Board of Directors Survey for 2022 — Roadmap to Renewal

Partha Iyengar, Distinguished VP Analyst, Gartner

Boards are taking a more active role in driving companies out of the pandemic and having a strong ‘Renew’ phase for their companies. It is imperative for CIOs and Executive Leaders to understand what the Board priorities are, where their focus lies and ensure that they can align their activities to support these initiatives. This has strong impact both from an enterprise success perspective, as well as from a personal career growth perspective. The Board of directors survey 2022 provides CIOs and Executive Leaders with the insights needed to understand Board of Director priorities, and to align their activities to those priorities.

Thursday, 02 December, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

Signature Series: Gartner’s Top Strategic Predictions for 2022 and Beyond — Leveraging What We Have Learned

Daryl Plummer, Distinguished VP Analyst, Gartner

After a year of uncertainty, "impact" will be the watchword of 2022 as companies try to show stronger value and greater flexibility in recovery. Those who emerged ready to apply what was learned toward mining the next innovation will enjoy the calm after the storm.

Tuesday, 30 November, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

What Workers Want: Takeaways From the 2021 Gartner Digital Worker Survey

Whit Andrews, Distinguished VP Analyst, Gartner

Gartner surveyed more than 7,000 digital workers about how and where they work and what technology they use. But we asked them not just what they do — but what they want to do! Join this session for a globe-trotting snapshot of demographics, devices, productivity, technologies, trends and more. What you learn in this session will give you insight into worker needs that will amplify your workforce and workplace strategies.

Tuesday, 30 November, 2021 / 03:45 PM - 04:15 PM IST

(05:15 AM - 05:45 AM EST)

The Five Steps of Culture Change to Align to the Future of Work

Christie Struckman, VP Analyst, Gartner

With so much changing in both where, how and with whom work gets done, our organization’s culture needs to adapt accordingly. Use the language of attributes to understand your culture and diagnose what isn’t working now. Change those attributes to adapt to your changing ways of working, and maintain what makes your organization unique. Use our 5 step process for aligning your culture to your changing business needs.

Wednesday, 01 December, 2021 / 10:15 AM - 10:45 AM IST

(Tuesday, 30 November, 2021 / 11:45 PM - 12:15 AM EST)

Peer Conversation: Best Practices and Top Challenges for GIC Enterprises: How Are You Fighting the War on Talent?

Sudhir Madhugiri, Executive Partner, Gartner

Amarpreet Kaur Ahuja, Country HR Director, Astrazeneca

Working in the GIC sector presents unique challenges and requirements for CIOs and IT leaders. Join this interactive session with Amarpreet Kaur Ahuja of AstraZeneca India to hear her perspective and to share your experiences and ideas with your GIC enterprise peers.

Wednesday, 01 December, 2021 / 12:00 PM - 12:30 PM IST

(01:30 AM - 02:00 AM EST)

High Performance in a Geographically Diverse Workforce

Daniel Sanchez Reina, VP Analyst, Gartner

Remote work has proven that a borderless workforce is not only possible, but also a great option for companies searching for highly-skilled scarce talent. High Performance requires acknowledging cultural differences across geographies and mastering their management, as key ingredients so that all employees feel treated and respected fairly.

Wednesday, 01 December, 2021 / 12:45 PM - 01:05 PM IST

(02:15 AM - 02:35 AM EST)

AWS: A Discussion On Top Enterprise Transformation Challenges

Join the AWS Enterprise Strategy team as they discuss top questions and concerns they hear from leaders looking to transform their organization. In this session, you'll learn from your peers about thoughtful enterprise reinvention and building a culture of data, experimentation, and speed to market.

Thursday, 02 December, 2021 / 01:30 PM - 02:00 PM IST

(03:00 AM - 03:30 AM EST)

Manufacturing: What Matters Most — From Our CEO, Digital Workers and CIO Surveys

Ivar Berntz, Sr Director Analyst, Gartner

We can't give you mind-reading powers, but we can show you what CIOs and CEOs have said about the future of manufacturing. This session will highlight the findings from both the CEO and CIO surveys for all of the manufacturing, with additional analysis of where they align and differ from other manufacturing sectors: automotive, consumer goods (and retail), heavy machinery, and industrial manufacturing.

Thursday, 02 December, 2021 / 03:00 PM - 03:30 PM IST

(04:30 AM - 05:00 AM EST)

Reimagine Your Reward Strategy to Attract and Retain a Borderless Workforce

Lily Mok, VP Analyst, Gartner

COVID-19 has led organizations to rethink everything about talent management. The rapid adoption of remote/hybrid working not only enables employers to reach talent in markets they've never been able to but also drives the emergence of a borderless workforce. In this session, participants will gain insight from market trends, learn how to adapt their reward strategy to attract and retain a workforce, from hybrid to borderless.

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