Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Rita Sallam, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented user experiences beyond dashboards to the use of decision intelligence and X analytics, to finding new insights across streams of data and content, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to resource optimize, accelerate change, drive innovation and transform society over the next three to five years. Data and analytics leaders must examine how to leverage these trends to identify “must-have” investments through the recovery.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Chirag Dekate, VP Analyst, Gartner
IT leaders can strategically leverage cloud services to accelerate AI operationalization. Cloud providers have curated a broad portfolio of AI specific technologies, including APIs, SaaS, and IaaS. Gartner has devised a decision framework to help select the right cloud ecosystem to accelerate your AI operationalization.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Frank Buytendijk, Distinguished VP Analyst, Gartner
Many organizations are striving to become more data-driven, and need to improve their data and analytics practices. What can you learn from organizations that are already advanced in their practices, in terms of how to organize, retain and enhance skills, set up the delivery model and create business value?
Wednesday, 25 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Asha Poulose, VP and Global CIO for Data Analytics, GE Healthcare
This case study will demonstrate how to leverage a cloud based data platform strategy to drive enterprise wide transformation. It will address how to position and get management buy in for data driven transformation, the need for different kind of skillsets and leadership mindset and share best practices and lessons learnt on technology, adoption and business transformation at scale with speed.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Erick Brethenoux, VP Analyst, Gartner
Making ever-faster decisions in ecosystems constantly disrupted, requires an assembly of increasingly complex techniques. To improve the outcome and the flexibility of decision models through uncertainty factors, organizations combine AI techniques. Decision intelligence promote cross-organizational decisions by building models using principles aimed at enhancing their traceability, replicability, pertinence and trustworthiness.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Asha Poulose, VP and Global CIO for Data Analytics, GE Healthcare
Meet your peers for this roundtable discussion to share and learn challenges, best practices and key elements on how to leverage a cloud based data platform strategy to drive enterprise wide transformation.
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
Ranadip Chandra, Principal Analyst, Gartner
Recent advances in technologies such as AI and Blockchain had significant impact on enterprise applications, and CIOs are increasingly interested in this advancement. However, employees have a great deal of skepticism about whether data is fairly used. This session will make recommendations on how to maximize the benefits of employee-centric technologies while maintaining trusting relationships.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Nader Henein, VP Analyst, Gartner
Privacy is not slowing! Consumers continue to demand their privacy be protected, not just respected, and legislators continue to react by enacting data protection laws. It's not sufficient (or efficient) to focus on baseline compliance. The session describes the changes in landscape and steps to evolve the privacy management program from focusing on compliance only to value creation in business.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Miguel Angel Borrega, Sr Director Analyst, Gartner
Cloud and SaaS solutions are changing the financials of the IT area. CIOs need to master the basics of CAPEX and OPEX to properly discuss with their CFOs.
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
Akash Jain, Assoc Principal Analyst, Gartner
APIs are a foundation of modern application architecture paradigms such as microservices, events and hybrid/multicloud enabling exchange of functionality and data. Additionally, APIs are increasingly packaged as products providing business capabilities. Learn how these multifaceted APIs can be designed, implemented and governed to deliver maximum value to your organization.
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
Manjunath Bhat, Sr Director Analyst, Gartner
Clients are shifting from asking how to start DevOps towards how to sustain and scale efforts. Gartner continues to work with hundreds of clients and is learning about problem and solutions. This session will focus on strategy and people, not tools.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
David Smith, Distinguished VP Analyst, Gartner
Distributed cloud brings together edge, hybrid and new use cases for cloud computing. It represents the future of cloud and addresses specifically the issue of location. Just when you thought you had cloud figured out, new use cases and terms (such as distributed cloud and cloud native) are introduced. Understanding and balancing the current needs with the new uses of cloud are crucial to benefiting from the cloud.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Chirag Dekate, VP Analyst, Gartner
IT leaders can strategically leverage cloud services to accelerate AI operationalization. Cloud providers have curated a broad portfolio of AI specific technologies, including APIs, SaaS, and IaaS. Gartner has devised a decision framework to help select the right cloud ecosystem to accelerate your AI operationalization.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Sid Nag, VP Analyst, Gartner
Cloud adoptions models are changing. Organizations are turning to more than one cloud provider for their IT services needs which is predicated on their desire to optimize costs and spread risks. Join this session to learn how IT leaders are managing their spend while spreading their risks by adopting a multicloud model.
Tuesday, 24 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Sourabh Chatterjee, President, Head, Bajaj Allianz General Insurance Company Limited
Meet your peers for this roundtable discussion to share and learn challenges, best practices and key elements on how to modernized legacy technical architecture to become more agile, scalable and improve end-user experience while reducing operational cost.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Ed Anderson, Distinguished VP Analyst, Gartner
The unexpected impact of the COVID-19 pandemic forced all organizations to re-examine their IT models, support for remote workers, IT operational efficiency and business continuity. The surge in demand for cloud services put the cloud model to the test, and it passed! Now is the time to move key workloads to the cloud for the benefits it offers today and to prepare for the next unforeseen disruption.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Michael Chiu, Sr Director Analyst, Gartner
Economic downturns can wreak havoc on customer experience. During uncertain times, it is critical for IT to step up and expand its role in customer experience. IT matters even more these days: Digital is a larger part of the customer experience now than in the Great Recession. Learn five ways to stay focused on customers or risk losing business both heading into the downturn or during recovery.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Ed Thompson, Distinguished VP Analyst, Gartner
The growth of digital business and increased customer expectations are elevating the importance of real-time, contextualized customer experiences for competitive advantage. This session will cover the emerging practice of ‘always on’ continuous intelligence in the customer engagement hub to prescribe the right action at the right time based on the most relevant business moment.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Don Scheibenreif, Distinguished VP Analyst, Gartner
Customer experience is one of the top three mission-critical priorities for most organizations. The CX strategy will not succeed in meeting its goals without technology. In this session, we'll share why CIOs need to mobilize their technology and IT department skills to boost the CX initiative leader, or how they can take the lead themselves.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Gavin Tay, VP Analyst, Gartner
Workforce automation, digital dexterity and the on-demand workforce have delivered significant business value, consistent experiences and revenue growth mostly for digital businesses. CIOs can reap these benefits by learning how pre-pandemic organizations have embraced the future sooner than they thought.
Tuesday, 24 November, 2020 / 02:45 PM - 03:30 PM IST
(04:15 AM - 05:00 AM EST)
Deven Pandey, Executive Partner, Member Acq, Gartner
Rajashree Maheshwary, Executive Partner, Gartner
This workshop will leverage Gartner tools and methods to determine the highest-priority digital workforce opportunities, and plan who and how to pursue each opportunity. Areas of focus include:
-Discuss opportunities that have been created as a result of recent events
-Understand & practice employee journey mapping
-Craft digital workplace roadmap by ranking digital programs based on impact and feasibility
Tuesday, 24 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Don Scheibenreif, Distinguished VP Analyst, Gartner
Customer Experience leaders will face a number of high stakes situations in the course of their career. In this session, we will highlight those situations, provide practical advice on how to navigate them, and other insights that set up CX leaders to succeed.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Cathy Tornbohm, Distinguished VP Analyst, Gartner
Selecting the optimal technology for right now and the next three years is a huge challenge. This presentation will discuss the ingredients and choice of hyperautomation to get to a reconfigurable enterprise.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Rashmi Choudhary, Principal Analyst, Gartner
Case studies show that how workforce automation, digital dexterity and Smart Offices are already delivering significant business value, consistent experiences and revenue growth. Application leaders can reap these benefits by learning how forward-looking organizations have embraced the future.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Ed Thompson, Distinguished VP Analyst, Gartner
2020 has been a traumatizing time for most organizations. Some organizations have stood out in their innovative support for customers. Loyal customers cost less to serve and they usually concentrate spending with companies they trust during downturns. This session will reveal inspiring tales of how necessitated technology innovation help keep or bring customers back into the fold.
Monday, 23 November, 2020 / 11:00 AM - 11:45 AM IST
(12:30 AM - 01:15 AM EST)
Don Scheibenreif, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Daryl Plummer, Distinguished VP Analyst, Gartner
Partha Iyengar, Distinguished VP Analyst, Gartner
Leaders worldwide are guiding their organizations into an uncertain future. But can we do more than just survive change? An adaptive, resilient business—the composable business—promises bold outcomes. CIOs throughout the private and public sectors are combining what their organizations do well with new ideas about technology, learning and ecosystems. Gartner’s 2020 Symposium Keynote covers the strategies that, even in turmoil, create greater advantage.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Michael Chiu, Sr Director Analyst, Gartner
Economic downturns can wreak havoc on customer experience. During uncertain times, it is critical for IT to step up and expand its role in customer experience. IT matters even more these days: Digital is a larger part of the customer experience now than in the Great Recession. Learn five ways to stay focused on customers or risk losing business both heading into the downturn or during recovery.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Predicting the impact of technology is much easier than predicting the impact of global change. Following the COVID virus, most will realize that global change is only one crisis away. Now, the ability to understand how predictions cross the entire spectrum of human life is critical. This presentation will project a future based on a present filled with uncertainty.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Yefim Natis, Distinguished VP Analyst, Gartner
In this presentation, we look at the fundamentals of the vision of the composable enterprise, its today's technology precursors, and architecture that can put you on the road to the composable future of applications.
- Intelligent Composable Enterprise: How It Works
- How API Products And Democratized Platforms “Seal the Deal” on Composable Enterprise
- How to Lead Your Organization to the Resilience of the Intelligent Composable Enterprise Today
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
De'Onn Griffin, Sr Director Analyst, Gartner
Many CIOs are in the middle of leading their teams through the recovery stage of the COVID-19 crisis, while planning how to restore a sense of normalcy to the organizations that they lead. In this session, CIOs will learn how to utilize the Leadership Compass, a leadership framework that provides a clear roadmap of how to navigate the many directions that leaders are constantly pulled in to lead their organization to a “new normal.”
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
Somikdeb Datta, Executive Partner, Gartner
Gartner research indicates that CIOs and digital leaders are steering the digital transformation journeys by adapting to an increasingly dynamic, unprecedented and disruptive environment. The traditional approach of an IT strategy by developing long-, mid- and short-term roadmaps is getting severely disrupted by both dynamic business environment and emerging technology landscape. Meet your peers for this Gartner facilitated discussion to explore how CIOs are partnering with business stakeholders in shaping their technology strategy.
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
David Furlonger, Distinguished VP Analyst, Gartner
Executive leaders are struggling to accelerate business recovery due to COVID-19 disruptions. This presentation looks at how the future may unfold, and introduces a pragmatic framework to assess, prioritize and reset mission-critical priorities.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Joe Mariano, Sr Principal Analyst, Gartner
As we look at 2021, MSE CIOs and executive leadership are now challenged with irrevocable changes to the way IT is structured to support the business. Even in a post-pandemic world, the expectation of many is that processes and practices must evolve. In this session, we will focus on how MSEs can reinvent and rescale IT to meet the new working world by providing case studies from MSE peers that provide methods to streamline digital growth.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Pushkar Rege, Global Head, Enterprise Systems, UPL Limited
When UPL a $2.5 Bn Indian Crop Protection MNC spread over 100+ countries acquired Arysta an US based $ 2 Bn entity, it was a marriage of equals however, each with its unique but distinct cultures brining its own challenges & benefits. This case study will address the integration model centered around agility, innovation & frugality to ensure good, cheap & fast integration. Addressing speed as a differentiating factor, focus on cost control, innovation and the importance of investing in people.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Ed Gabrys, Sr Director Analyst, Gartner
Most people have had some experience communicating and presenting, and all but a few believe that they can do better. This session explores a set of approaches rarely covered in conventional storytelling and presentation sessions, but often used by many of the best speakers.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Daniel Sun, VP Analyst, Gartner
The (unsuitable) business model itself can be a threat to continuity of operations in the COVID-19 pandemic. This session introduces a five-phase approach to evaluating and modifying current business models, a process of enhancing business model resilience. CIOs must play a key role in this process to enable your companies to survive the crisis.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Hung LeHong, Distinguished VP Analyst, Gartner
Return to growth will be a priority for almost all enterprises. But will this growth be found by bringing back the prepandemic ways of earning revenue? Will digital commerce be a main channel? This presentation will explore how CIOs must help their enterprise combine both digital and analog revenue to bring back growing ways.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Ali Merji, Sr Director Analyst, Gartner
Pete Redshaw, Practice Vice President, Gartner
The global pandemic has required even faster decision-making and drastic shifts in how work gets done. If C-Suite alignment wasn't already important to the success of banks and investment services firms, on-going industry challenges and opportunities mean CEOs and CIOs can't afford to go in different directions. Join this Ask the Expert session to discuss the results and implications of the latest CEO and CIO surveys with Gartner Analysts and with your CIO peers.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Yuko Adachi, Distinguished VP Analyst, Gartner
The gig economy, labor cost differences across national boundaries and the emergence of hybrid working style are creating a strategic pool of invisible talent that exists beyond those boundaries. CIOs must learn to tap this pool as a key resource in the digital business era.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Jackie Fenn, Distinguished VP Analyst, Gartner
As leaders construct their organization’s future, they must make assumptions and predictions about how the world will be different from today. But research shows that the human brain has systematic flaws when thinking about the future. Leaders are consistently blindsided by the impact of rare events, complex interactions and psychological challenges such as delayed gratification. Join this session to understand common errors and biases, and to learn specific techniques that will help leaders to both prepare for and shape their futures.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Tomas Nielsen, VP Analyst, Gartner
Globally, the CIOs are finding that COVID-19 has been a powerful accelerator of the digital transformation efforts already in motion. Post COVID, CIOs must revisit and rescale their digital ambition to ensure that their digital transformation do not loose momentum. This session will present the essential building blocks of a digital business ambition and how to revise them for the post COVID-19 world.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Sham Gill, Sr Director Analyst, Gartner
Manav Sachdeva, Sr Principal Analyst, Gartner
The global pandemic has required even faster decision-making and drastic shifts in how work gets done. If C-Suite alignment wasn't already important to the success of life and general insurance companies, on-going industry challenges and opportunities mean CEOs and CIOs can't afford to go in different directions. Join this Ask the Expert session to discuss the results and implications of the latest Gartner CEO and CIO surveys with Gartner experts and your CIO peers.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
COVID-19 is a human and public health tragedy that is turning into an economic one. What should CIOs and IT leaders do to rebuild the future of their enterprise? This year's CIO Agenda, drawing from one of the longest running surveys of its kind in the world, sets out the actions necessary for CIOs and IT leaders to enable their enterprises to rebuild and reset their course after the COVID-19 disruption.
Tuesday, 24 November, 2020 / 11:45 AM - 12:30 PM IST
(01:15 AM - 02:00 AM EST)
Sudhir Madhugiri, Executive Partner, Gartner
Deven Pandey, Executive Partner, Member Acq, Gartner
To drive greater agility, efficiency and responsiveness, CIOs are organizing a growing share of the work of IT around product management — small teams with end-to-end accountability across plan/build/run to delivery-specific business outcomes. This workshop will help IT leaders to identify their first product pilots through a step-by-step suitability assessment.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Deven Pandey, Executive Partner, Member Acq, Gartner
Sudhir Madhugiri, Executive Partner, Gartner
Gartner CEO and Senior Business Executive Survey indicate that talent and skills are the top internal constraints to growth. As the traditional approaches will no longer suffice, business and technology leaders must rethink how they approach workforce transformation. Meet your peers to discuss and explore how leaders (across industries) are addressing some of their near and long term “digital talent” needs.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Daniel Sun, VP Analyst, Gartner
Now more than ever digital business can help organizations fulfill their mission and sustain growth. Learn how to analyze your organizations business model components and find way to increase its resilience through digital initiatives.
Tuesday, 24 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Gabriela Vogel, Sr Director Analyst, Gartner
Digital dragons are already entering many industries beyond their original inception. Eighty-three percent of boards believe that they will have a significant impact in their business soon. CIOs can take a protagonist role in their organizations by dealing with the huge challenge that dragons pose.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Joanne Kopcho, VP Analyst, Gartner
Why is the COO role rising in prominence and influence in digital business while declining in traditional entities? Digital business CEOs know that a tight linkage between business operations and continuous innovation is crucial to their strategic initiatives. CIOs can go above and beyond to be the "COO by Proxy," by taking accountability for enterprisewide strategic initiatives, successfully orchestrating strategy-execution and thereby demonstrating their C-suite readiness.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Brian Burke, Research VP, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore especially as they deal with the uncertainty driven by the pandemic and need to plan for a post-pandemic world.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Covid-19 triggered a multi-factor crisis. Big lurking issues were foregrounded. CIOs must rebuild as CEOs reshape their 2020s business strategies around the future of oil, productivity, environment, tech and more.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Donna Scott, Distinguished VP Analyst, Gartner
On one hand, business units want a high degree of autonomy and control to meet their strategic goals. On the other hand, the enterprise must be optimized to achieve enterprisewide strategic goals. This session will provide a decision framework for CIOs to design their enterprise I&T structure to achieve the right level of autonomy, interoperability, innovation and operational excellence.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Simon Cushing, Sr Director Analyst, Gartner
The energy transition has already begun to drive major pivots in oil and gas business strategies, and the pace of transformation will continue to accelerate over the next decade. To succeed in the emerging future, energy incumbents must redesign their business and operating models on new principles, including digital. Join this session to discuss how Gartner predicts these forces will change oil and gas, how CIOs will need to reset their top priorities and the steps that will be needed to navigate an increasingly changing industry.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Sriram Krishnan, Sr Executive Partner, Gartner
Only a small number of organizations have been able to successfully scale their digital initiatives beyond the experimentation and piloting stages. CIOs are well positioned to lead the effort to redesign enterprise business operations for digital scaling and orchestrate the changes needed across organizational boundaries to realize the digital ambition. Meet your peers for this Gartner facilitated discussion to explore the role of the CIOs on this journey and the challenges they face.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Graham Waller, Distinguished VP Analyst, Gartner
CIOs who fail to evolve their personal brand in-step with the changing context risk irrelevance. Transitions such as post-COVID renewal, a new CEO or promotion to a new role are key moments to evaluate brand “fitness for purpose.” This session provides simple practical tools to allow CIOs to proactively recompose their brand in times of transition.
Wednesday, 25 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Rajiv Arora, CIO & Chief Cyber Security Officer, Siemens India
Digital Transformation is a journey that requires business and IT to work in close partnership to increase customer value, develop new business models and create a digital mindset amongst employees. This discussion will be anchored around the 4E framework (Engage, Empower, Enable and Elevate) a structured approach which has been designed for business and IT to define and execute the unique Siemens digital transformation journey.
Wednesday, 25 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Sriram Krishnan, Sr Executive Partner, Gartner
A follow on from the Signature Series presentation “2021 CIO Agenda: Rebuilding the Future.” In this interactive session, attendees will have the opportunity to explore the factors that enable enterprises to rebuild and reset their course after the COVID-19 disruption.
Wednesday, 25 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Paul Proctor, Distinguished VP Analyst, Gartner
Outcome-Driven Metrics (ODM) have a direct line-of-sight to operational performance and business benefit. Developing and using ODM will create a business context around measurement and reporting to improve enterprise fitness.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Sudhir Madhugiri, Executive Partner, Gartner
With rapid changes in the world, organizations are compelled to revisit their focus on the future of work. Working in an uncertain, new normal demands changes to how we define work, how we engage workers, how we enable their well-being, and what constitutes the workplace. Meet your peers for this Gartner facilitated discussion to explore implicit and hidden implications to organizations on these topics.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Where will CEOs take their companies in 2021 and how should CIO's respond? In a tumultuous year, we apply fresh CEO survey data and secondary research to find the big emerging post-crisis trends, altered perspectives and enduring changes ahead.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Daniel Sanchez Reina, Sr Director Analyst, Gartner
The most successful CIOs wear two hats: business executive and technology executive. Yet too often CIOs mistakenly believe that their tech hat is the only one that the CEO really cares about. This is a terrible assumption for their influence on the C-Suite. In this session CIOs will learn what CEOs want from them.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Rita Sallam, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented user experiences beyond dashboards to the use of decision intelligence and X analytics, to finding new insights across streams of data and content, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to resource optimize, accelerate change, drive innovation and transform society over the next three to five years. Data and analytics leaders must examine how to leverage these trends to identify “must-have” investments through the recovery.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Rajashree Maheshwary, Executive Partner, Gartner
Innovation at scale is a critical management challenge for every business that is focused on sustainable growth. Many of the innovation investments are front-loaded, focusing on the prototyping of new ideas, but not enough on what comes after to realize enterprise value. Meet your peers for this Gartner facilitated discussion to learn the challenges, best practices and key elements needed for taking the journey from prototype to production.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Ivar Berntz, Sr Director Analyst, Gartner
Kristian Steenstrup, Distinguished VP Analyst, Gartner
Bettina Tratz-Ryan, VP Analyst, Gartner
Industrial manufacturing has been at the forefront of emerging technology. This session will highlight what CIOs and IT leaders need to know to prepare for the future of assets and the impacts of Industrie 4.0 and Smart Factory. Attendees can expect to see real world examples along with pragmatic steps for data monetization.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Laurie Shotton, VP Analyst, Gartner
This session discusses individual technologies, new capabilities, and other IT initiatives (insuretech partnerships or M&A) that comprise a new IT roadmap for insurance industry renewal.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Don Scheibenreif, Distinguished VP Analyst, Gartner
In the post-COVID 2020's the machine customers will arrive. This session offers examples of the physical and virtual machines that will become paying customers. CIOs must help their companies seize the growth opportunity of the decade before it disrupts their business strategies.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Arup Roy, VP Analyst, Gartner
This Ask the Expert session will answer questions on how application leaders can measure the business value of Robotic Process Automation (RPA). Participants will develop an understanding of the common metrics used to measure the benefits, costs, and risks of implementing RPA. They will get answer on how to develop a TCO model to build a business case for adopting RPA within their organization.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Ganesh Ramamoorthy, Managing Vice President, Gartner
Attendees interact with Gartner experts about the predictions that map the shape of the postpandemic era in business and IT. Pose your own questions and hear others in the deeper dive.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Ali Merji, Sr Director Analyst, Gartner
The coronavirus pandemic revealed banks' real digital personalities, showing digital misalignment in some areas and increasing digital alignment in others. There are 4 design principles that must inform technology roadmaps for 2021 and beyond. CIOs should join this session to understand how these design principles combine with specific technology capabilities to build a digital business platform for the composable enterprise.
Tuesday, 24 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Brian Prentice, VP Analyst, Gartner
If anything has been learnt over the first half of 2020, it's been the importance of having a compelling digital connection with external stakeholders. As the world's economy starts to find its feet it is likely that customers and partners maintain those digital connections as defined by industry leaders. This means CIOs will need to make digital product management a key part of their 2021 efforts. This presentation will provide a roadmap to CIOs to enable their organization to become in industry leader in digital product management.
Tuesday, 24 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Digital transformation has been disrupted by the COVID-19 pandemic. Companies seeking to continue building new value for their businesses must understand how to deal with unexpected disruption now more than ever. This presentation examines how CIOs can evaluate, track, and plan for seven major disruptions using Gartner’s Digital Disruption toolkit.
Tuesday, 24 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Marty Resnick, Sr Director Analyst, Gartner
Enterprise architecture and technology innovation leaders, along with CTOs, must prepare and lead their organizations to thrive in a world that will be directly impacted by nonhuman intelligence and architected humans. (Maverick research exposes unconventional thinking and advice.)
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Paul Saunders, Sr Director Analyst, Gartner
Digital Dragons are impacting the enterprise application market at an ever increasing pace. As CIOs adjust to the composable enterprise reality they must learn to understand how best to leverage the power and capability of these providers.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Ivar Berntz, Sr Director Analyst, Gartner
Jonathan Davenport, Sr Principal Analyst, Gartner
Bring your questions to this interactive session in which we'll discuss how manufacturers can use the composable business model to become more agile and meet the increasing demands and challenges of the 'New Normal.'
Wednesday, 25 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
API strategies are becoming increasingly common, supporting digital transformation and innovation, enabling platform and ecosystem model business models and agile business processes. But how do you develop an API strategy? How do you know which APIs are right? Or which APIs your company must have?
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Stephen Emmott, Sr Director Analyst, Gartner
Artificial intelligence is enabling the value of content (unstructured data) to be leveraged in ways that have hitherto been impossible. Utilized as augmentation services for the New Work Nucleus, this presents a boon for knowledge management. In this session we explore why and what you should do to adapt your digital workplace program to embrace knowledge management.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Rashmi Choudhary, Principal Analyst, Gartner
Case studies show that how workforce automation, digital dexterity and Smart Offices are already delivering significant business value, consistent experiences and revenue growth. Application leaders can reap these benefits by learning how forward-looking organizations have embraced the future.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Yefim Natis, Distinguished VP Analyst, Gartner
In this presentation, we look at the fundamentals of the vision of the composable enterprise, its today's technology precursors, and architecture that can put you on the road to the composable future of applications.
- Intelligent Composable Enterprise: How It Works
- How API Products And Democratized Platforms “Seal the Deal” on Composable Enterprise
- How to Lead Your Organization to the Resilience of the Intelligent Composable Enterprise Today
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
Manjunath Bhat, Sr Director Analyst, Gartner
Clients are shifting from asking how to start DevOps towards how to sustain and scale efforts. Gartner continues to work with hundreds of clients and is learning about problem and solutions. This session will focus on strategy and people, not tools.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Deb Curtis, VP Analyst, Gartner
"How to organize for digital business" is often high on the CIOs list of questions. Yet, the secret to succeeding is to look beyond organizational structure and align the entire I&T Operating Model to support the digital business agenda. This session will outline some common pitfalls of organizational design and I&T operating models — and how to avoid these by designing the I&T operating model to deliver on the digital business promises.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Sid Nag, VP Analyst, Gartner
Cloud adoptions models are changing. Organizations are turning to more than one cloud provider for their IT services needs which is predicated on their desire to optimize costs and spread risks. Join this session to learn how IT leaders are managing their spend while spreading their risks by adopting a multicloud model.
Tuesday, 24 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Tom Scholtz, Distinguished VP Analyst, Gartner
The COVID-19 pandemic caused seismic global upheaval in how technology is used across all industries, resulting major new cybersecurity risks and challenges. This presentation shares how security programs must be revamped to ensure more agile support for new digitalization endeavours, and to react rapidly to future global shocks.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Donna Scott, Distinguished VP Analyst, Gartner
On one hand, business units want a high degree of autonomy and control to meet their strategic goals. On the other hand, the enterprise must be optimized to achieve enterprisewide strategic goals. This session will provide a decision framework for CIOs to design their enterprise I&T structure to achieve the right level of autonomy, interoperability, innovation and operational excellence.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Joanne Kopcho, VP Analyst, Gartner
Why is the COO role rising in prominence and influence in digital business while declining in traditional entities? Digital business CEOs know that a tight linkage between business operations and continuous innovation is crucial to their strategic initiatives. CIOs can go above and beyond to be the "COO by Proxy," by taking accountability for enterprisewide strategic initiatives, successfully orchestrating strategy-execution and thereby demonstrating their C-suite readiness.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Cathy Tornbohm, Distinguished VP Analyst, Gartner
Selecting the optimal technology for right now and the next three years is a huge challenge. This presentation will discuss the ingredients and choice of hyperautomation to get to a reconfigurable enterprise.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Simon Cushing, Sr Director Analyst, Gartner
The energy transition has already begun to drive major pivots in oil and gas business strategies, and the pace of transformation will continue to accelerate over the next decade. To succeed in the emerging future, energy incumbents must redesign their business and operating models on new principles, including digital. Join this session to discuss how Gartner predicts these forces will change oil and gas, how CIOs will need to reset their top priorities and the steps that will be needed to navigate an increasingly changing industry.
Monday, 23 November, 2020 / 11:00 AM - 11:45 AM IST
(12:30 AM - 01:15 AM EST)
Don Scheibenreif, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Daryl Plummer, Distinguished VP Analyst, Gartner
Partha Iyengar, Distinguished VP Analyst, Gartner
Leaders worldwide are guiding their organizations into an uncertain future. But can we do more than just survive change? An adaptive, resilient business—the composable business—promises bold outcomes. CIOs throughout the private and public sectors are combining what their organizations do well with new ideas about technology, learning and ecosystems. Gartner’s 2020 Symposium Keynote covers the strategies that, even in turmoil, create greater advantage.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Roberta Witty, VP Analyst, Gartner
What if you always knew what was critical to your operations? What if you knew the situational awareness of an incident or crisis? What if you could improve decision-making by knowing how every business process worked? It is not an exaggeration that a well-implemented business continuity management program can deliver all of that and more. This session will show you how.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
De'Onn Griffin, Sr Director Analyst, Gartner
Many CIOs are in the middle of leading their teams through the recovery stage of the COVID-19 crisis, while planning how to restore a sense of normalcy to the organizations that they lead. In this session, CIOs will learn how to utilize the Leadership Compass, a leadership framework that provides a clear roadmap of how to navigate the many directions that leaders are constantly pulled in to lead their organization to a “new normal.”
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Michael Chiu, Sr Director Analyst, Gartner
Economic downturns can wreak havoc on customer experience. During uncertain times, it is critical for IT to step up and expand its role in customer experience. IT matters even more these days: Digital is a larger part of the customer experience now than in the Great Recession. Learn five ways to stay focused on customers or risk losing business both heading into the downturn or during recovery.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Predicting the impact of technology is much easier than predicting the impact of global change. Following the COVID virus, most will realize that global change is only one crisis away. Now, the ability to understand how predictions cross the entire spectrum of human life is critical. This presentation will project a future based on a present filled with uncertainty.
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
David Furlonger, Distinguished VP Analyst, Gartner
Executive leaders are struggling to accelerate business recovery due to COVID-19 disruptions. This presentation looks at how the future may unfold, and introduces a pragmatic framework to assess, prioritize and reset mission-critical priorities.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Alistair Newton, VP Analyst, Gartner
Regardless of disruption or prosperity in the future, a fundamental shift in the role of data in financial services will challenge traditional banks. This session on Gartner’s vision for the banking industry encourages participants to look beyond existing views of a data-centric bank. Attendees will learn about how new forms of data impact demand and supply, and the three capabilities that CIOs should enable as data becomes the principal means of production for banking.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Daniel Sanchez Reina, Sr Director Analyst, Gartner
COVID-19 has changed the way we work. Employees are trying to adapt to remote or hybrid remote work, while also facing concerns about employment due to the economic downturn. This combination hinders engagement, motivation and productivity, meaning CIOs must build a culture of resilience.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Hung LeHong, Distinguished VP Analyst, Gartner
Return to growth will be a priority for almost all enterprises. But will this growth be found by bringing back the prepandemic ways of earning revenue? Will digital commerce be a main channel? This presentation will explore how CIOs must help their enterprise combine both digital and analog revenue to bring back growing ways.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
COVID-19 is a human and public health tragedy that is turning into an economic one. What should CIOs and IT leaders do to rebuild the future of their enterprise? This year's CIO Agenda, drawing from one of the longest running surveys of its kind in the world, sets out the actions necessary for CIOs and IT leaders to enable their enterprises to rebuild and reset their course after the COVID-19 disruption.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Tomas Nielsen, VP Analyst, Gartner
Globally, the CIOs are finding that COVID-19 has been a powerful accelerator of the digital transformation efforts already in motion. Post COVID, CIOs must revisit and rescale their digital ambition to ensure that their digital transformation do not loose momentum. This session will present the essential building blocks of a digital business ambition and how to revise them for the post COVID-19 world.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Donna Scott, Distinguished VP Analyst, Gartner
As CIOs come out of the immediate response phase of COVID-19 lockdown, most will find that they need to revisit and rewrite their IT strategy. This session will show how CIOs can use the Gartner Postpandemic Planning Framework as a starting point for a review of their IT strategy.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Daniel Sun, VP Analyst, Gartner
Now more than ever digital business can help organizations fulfill their mission and sustain growth. Learn how to analyze your organizations business model components and find way to increase its resilience through digital initiatives.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Rob Smith, Sr Director Analyst, Gartner
In this Ask the Expert session, the analyst will answer your questions about the best practices to secure users who work from home and often with their own equipment.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Rich McAvey, Distinguished VP Analyst, Gartner
Energy transition is already reshaping energy markets. The world has reached a tipping point and the pace of transformation will continue to accelerate over the coming decade. To survive, energy incumbents must deeply redesign their business and operating models. This session describes how markets will change, and recommends immediate actions for future market leaders.
Tuesday, 24 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Tom Scholtz, Distinguished VP Analyst, Gartner
The COVID-19 pandemic caused seismic global upheaval in how technology is used across all industries, resulting major new cybersecurity risks and challenges. This presentation shares how security programs must be revamped to ensure more agile support for new digitalization endeavours, and to react rapidly to future global shocks.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Brian Burke, Research VP, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore especially as they deal with the uncertainty driven by the pandemic and need to plan for a post-pandemic world.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Cathy Tornbohm, Distinguished VP Analyst, Gartner
Selecting the optimal technology for right now and the next three years is a huge challenge. This presentation will discuss the ingredients and choice of hyperautomation to get to a reconfigurable enterprise.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Graham Waller, Distinguished VP Analyst, Gartner
CIOs who fail to evolve their personal brand in-step with the changing context risk irrelevance. Transitions such as post-COVID renewal, a new CEO or promotion to a new role are key moments to evaluate brand “fitness for purpose.” This session provides simple practical tools to allow CIOs to proactively recompose their brand in times of transition.
Wednesday, 25 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Sriram Krishnan, Sr Executive Partner, Gartner
A follow on from the Signature Series presentation “2021 CIO Agenda: Rebuilding the Future.” In this interactive session, attendees will have the opportunity to explore the factors that enable enterprises to rebuild and reset their course after the COVID-19 disruption.
Wednesday, 25 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Rich McAvey, Distinguished VP Analyst, Gartner
Think COVID-19 was a global disruption? Energy transition will make it seem tame. Climate change will deeply impact customer sentiment and access to talent. Energy markets will profoundly impact global supply chain and cost structure. Energy is at a tipping point and company needs a strategy to manage the impact. This session provides a framework for winning strategies during this complex and volatile period.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Ed Thompson, Distinguished VP Analyst, Gartner
2020 has been a traumatizing time for most organizations. Some organizations have stood out in their innovative support for customers. Loyal customers cost less to serve and they usually concentrate spending with companies they trust during downturns. This session will reveal inspiring tales of how necessitated technology innovation help keep or bring customers back into the fold.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Where will CEOs take their companies in 2021 and how should CIO's respond? In a tumultuous year, we apply fresh CEO survey data and secondary research to find the big emerging post-crisis trends, altered perspectives and enduring changes ahead.
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
Ranadip Chandra, Principal Analyst, Gartner
Recent advances in technologies such as AI and Blockchain had significant impact on enterprise applications, and CIOs are increasingly interested in this advancement. However, employees have a great deal of skepticism about whether data is fairly used. This session will make recommendations on how to maximize the benefits of employee-centric technologies while maintaining trusting relationships.
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
Helen Poitevin, VP Analyst, Gartner
Innovative technologies are transforming how talent is developed, what we can consider "talent" and how organizations can tap into it. This session explores the impact of digital on the broader talent ecosystem that CIOs need to navigate, along with other executives. Together, they need to rethink how they go about finding, developing and deploying talent in fundamentally new ways.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Daniel Sanchez Reina, Sr Director Analyst, Gartner
COVID-19 has changed the way we work. Employees are trying to adapt to remote or hybrid remote work, while also facing concerns about employment due to the economic downturn. This combination hinders engagement, motivation and productivity, meaning CIOs must build a culture of resilience.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Yuko Adachi, Distinguished VP Analyst, Gartner
The gig economy, labor cost differences across national boundaries and the emergence of hybrid working style are creating a strategic pool of invisible talent that exists beyond those boundaries. CIOs must learn to tap this pool as a key resource in the digital business era.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Deven Pandey, Executive Partner, Member Acq, Gartner
Sudhir Madhugiri, Executive Partner, Gartner
Gartner CEO and Senior Business Executive Survey indicate that talent and skills are the top internal constraints to growth. As the traditional approaches will no longer suffice, business and technology leaders must rethink how they approach workforce transformation. Meet your peers to discuss and explore how leaders (across industries) are addressing some of their near and long term “digital talent” needs.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Gavin Tay, VP Analyst, Gartner
Workforce automation, digital dexterity and the on-demand workforce have delivered significant business value, consistent experiences and revenue growth mostly for digital businesses. CIOs can reap these benefits by learning how pre-pandemic organizations have embraced the future sooner than they thought.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Michael Ramsey, VP Analyst, Gartner
Michelle Duerst, VP Analyst, Gartner
Pedro Pacheco, Sr Director Analyst, Gartner
Generational changes, the pandemic, and advances in technology have transformed the manufacturing workforce. This session will take a 3-part journey from advanced emerging technology use in autonomous workers, to optimizing the employee user experience, and ending with practical advice on low to no-cost use of behavioral economics.
Tuesday, 24 November, 2020 / 02:45 PM - 03:30 PM IST
(04:15 AM - 05:00 AM EST)
Deven Pandey, Executive Partner, Member Acq, Gartner
Rajashree Maheshwary, Executive Partner, Gartner
This workshop will leverage Gartner tools and methods to determine the highest-priority digital workforce opportunities, and plan who and how to pursue each opportunity. Areas of focus include:
-Discuss opportunities that have been created as a result of recent events
-Understand & practice employee journey mapping
-Craft digital workplace roadmap by ranking digital programs based on impact and feasibility
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Graham Waller, Distinguished VP Analyst, Gartner
CIOs who fail to evolve their personal brand in-step with the changing context risk irrelevance. Transitions such as post-COVID renewal, a new CEO or promotion to a new role are key moments to evaluate brand “fitness for purpose.” This session provides simple practical tools to allow CIOs to proactively recompose their brand in times of transition.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Helen Poitevin, VP Analyst, Gartner
The half-life of skills is decreasing. Uncertainty makes it difficult to hire. Yet digital transformation needs to accelerate. CIOs need to get creative about how they think about worker capabilities. Learn how skills data and AI, workforce planning, and the internal talent marketplace can help solve short and medium term challenges to get the skills you need.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Stephen Emmott, Sr Director Analyst, Gartner
Artificial intelligence is enabling the value of content (unstructured data) to be leveraged in ways that have hitherto been impossible. Utilized as augmentation services for the New Work Nucleus, this presents a boon for knowledge management. In this session we explore why and what you should do to adapt your digital workplace program to embrace knowledge management.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Sudhir Madhugiri, Executive Partner, Gartner
With rapid changes in the world, organizations are compelled to revisit their focus on the future of work. Working in an uncertain, new normal demands changes to how we define work, how we engage workers, how we enable their well-being, and what constitutes the workplace. Meet your peers for this Gartner facilitated discussion to explore implicit and hidden implications to organizations on these topics.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Roberta Witty, VP Analyst, Gartner
What if you always knew what was critical to your operations? What if you knew the situational awareness of an incident or crisis? What if you could improve decision-making by knowing how every business process worked? It is not an exaggeration that a well-implemented business continuity management program can deliver all of that and more. This session will show you how.
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
Sam Olyaei, Director Analyst, Gartner
Looking past the immediate implications of the current health and economic crisis, organizations are ill-prepared to confront the impact on their services and goals. As economic uncertainty settles in and working environments become more difficult, CIOs must create a cost optimization plan to aid their organizations in navigating past this challenging turn, especially as it relates to security and risk management. This session will equip CIOs with the information necessary to make a decision on where the balance between running the business and protecting the business shall be.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Nader Henein, VP Analyst, Gartner
Privacy is not slowing! Consumers continue to demand their privacy be protected, not just respected, and legislators continue to react by enacting data protection laws. It's not sufficient (or efficient) to focus on baseline compliance. The session describes the changes in landscape and steps to evolve the privacy management program from focusing on compliance only to value creation in business.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Peter Firstbrook, VP Analyst, Gartner
"Top trends" highlights ongoing strategic shifts in the security ecosystem that aren't yet widely recognized, but are expected to have broad industry impact and significant potential for disruption.
This presentation will describe the most significant trends in security and risk management and how leading organizations are taking advantage of these trends. Key issues explored will include:
- Top technological improvements in the security product landscape
- Trends in creating a top notch security organization
- Long-term trends that will influence security strategy
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Paul Proctor, Distinguished VP Analyst, Gartner
What is the right amount of security? How much should we be spending? How can this all be put in a business context? How do I satisfy the regulators? And how do we create a safer world? Using an outcome-driven approach offers the latest guidance in solving these previously unsolvable problems.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Rob Smith, Sr Director Analyst, Gartner
In this Ask the Expert session, the analyst will answer your questions about the best practices to secure users who work from home and often with their own equipment.
Tuesday, 24 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Tom Scholtz, Distinguished VP Analyst, Gartner
The COVID-19 pandemic caused seismic global upheaval in how technology is used across all industries, resulting major new cybersecurity risks and challenges. This presentation shares how security programs must be revamped to ensure more agile support for new digitalization endeavours, and to react rapidly to future global shocks.
Wednesday, 25 November, 2020 / 11:45 AM - 12:30 PM IST
(01:15 AM - 02:00 AM EST)
Sriram Krishnan, Sr Executive Partner, Gartner
Many IT leaders present regularly to the board on the state of risk and security. Information risks continue to be a focus area for boards — as companies make rapid shifts in business and operating models in response to changing social and economic conditions, the board wants to know what risks are emerging and how the organization is responding. In this workshop, you will outline your future board presentations, creating a consistent and credible communication plan that highlights ways in which you can effectively manage information risks.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Hung LeHong, Distinguished VP Analyst, Gartner
The 2020 crisis has only accelerated the need for enterprises to interact digitally with customers. And as markets reopen, a reverse effect will occur: customers will value in-person interactions and great physical spaces. Customers will want everything. Technology has everything to do with delivering to these new needs . Find out how to develop the technology foundation to serve the Everything Customer.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Michael Chiu, Sr Director Analyst, Gartner
Economic downturns can wreak havoc on customer experience. During uncertain times, it is critical for IT to step up and expand its role in customer experience. IT matters even more these days: Digital is a larger part of the customer experience now than in the Great Recession. Learn five ways to stay focused on customers or risk losing business both heading into the downturn or during recovery.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Predicting the impact of technology is much easier than predicting the impact of global change. Following the COVID virus, most will realize that global change is only one crisis away. Now, the ability to understand how predictions cross the entire spectrum of human life is critical. This presentation will project a future based on a present filled with uncertainty.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Yefim Natis, Distinguished VP Analyst, Gartner
In this presentation, we look at the fundamentals of the vision of the composable enterprise, its today's technology precursors, and architecture that can put you on the road to the composable future of applications.
- Intelligent Composable Enterprise: How It Works
- How API Products And Democratized Platforms “Seal the Deal” on Composable Enterprise
- How to Lead Your Organization to the Resilience of the Intelligent Composable Enterprise Today
Monday, 23 November, 2020 / 12:00 PM - 12:45 PM IST
(01:30 AM - 02:15 AM EST)
Deven Pandey, Executive Partner, Member Acq, Gartner
The ability to articulate a digital narrative for the enterprise and then covert that narrative into an actionable strategy is what distinguishes great leaders. In this 45-minute workshop, we will discuss how to convert your digital narrative into an actionable strategic plan using Gartner’s new strategic planning template. You will leave this session with Gartner’s new strategic planning template, an example of what ‘good’ looks like when the strategic planning template is completed and an outline of your personal strategic plan.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Alistair Newton, VP Analyst, Gartner
Regardless of disruption or prosperity in the future, a fundamental shift in the role of data in financial services will challenge traditional banks. This session on Gartner’s vision for the banking industry encourages participants to look beyond existing views of a data-centric bank. Attendees will learn about how new forms of data impact demand and supply, and the three capabilities that CIOs should enable as data becomes the principal means of production for banking.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Joe Mariano, Sr Principal Analyst, Gartner
As we look at 2021, MSE CIOs and executive leadership are now challenged with irrevocable changes to the way IT is structured to support the business. Even in a post-pandemic world, the expectation of many is that processes and practices must evolve. In this session, we will focus on how MSEs can reinvent and rescale IT to meet the new working world by providing case studies from MSE peers that provide methods to streamline digital growth.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Laurie Shotton, VP Analyst, Gartner
This session discusses individual technologies, new capabilities, and other IT initiatives (insuretech partnerships or M&A) that comprise a new IT roadmap for insurance industry renewal.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Nader Henein, VP Analyst, Gartner
Privacy is not slowing! Consumers continue to demand their privacy be protected, not just respected, and legislators continue to react by enacting data protection laws. It's not sufficient (or efficient) to focus on baseline compliance. The session describes the changes in landscape and steps to evolve the privacy management program from focusing on compliance only to value creation in business.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
COVID-19 is a human and public health tragedy that is turning into an economic one. What should CIOs and IT leaders do to rebuild the future of their enterprise? This year's CIO Agenda, drawing from one of the longest running surveys of its kind in the world, sets out the actions necessary for CIOs and IT leaders to enable their enterprises to rebuild and reset their course after the COVID-19 disruption.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Jackie Fenn, Distinguished VP Analyst, Gartner
As leaders construct their organization’s future, they must make assumptions and predictions about how the world will be different from today. But research shows that the human brain has systematic flaws when thinking about the future. Leaders are consistently blindsided by the impact of rare events, complex interactions and psychological challenges such as delayed gratification. Join this session to understand common errors and biases, and to learn specific techniques that will help leaders to both prepare for and shape their futures.
Tuesday, 24 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Don Scheibenreif, Distinguished VP Analyst, Gartner
In the post-COVID 2020's the machine customers will arrive. This session offers examples of the physical and virtual machines that will become paying customers. CIOs must help their companies seize the growth opportunity of the decade before it disrupts their business strategies.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Donna Scott, Distinguished VP Analyst, Gartner
As CIOs come out of the immediate response phase of COVID-19 lockdown, most will find that they need to revisit and rewrite their IT strategy. This session will show how CIOs can use the Gartner Postpandemic Planning Framework as a starting point for a review of their IT strategy.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Ali Merji, Sr Director Analyst, Gartner
The coronavirus pandemic revealed banks' real digital personalities, showing digital misalignment in some areas and increasing digital alignment in others. There are 4 design principles that must inform technology roadmaps for 2021 and beyond. CIOs should join this session to understand how these design principles combine with specific technology capabilities to build a digital business platform for the composable enterprise.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Joanne Kopcho, VP Analyst, Gartner
Why is the COO role rising in prominence and influence in digital business while declining in traditional entities? Digital business CEOs know that a tight linkage between business operations and continuous innovation is crucial to their strategic initiatives. CIOs can go above and beyond to be the "COO by Proxy," by taking accountability for enterprisewide strategic initiatives, successfully orchestrating strategy-execution and thereby demonstrating their C-suite readiness.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Brian Burke, Research VP, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore especially as they deal with the uncertainty driven by the pandemic and need to plan for a post-pandemic world.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
Ian Cox, Sr Director Analyst, Gartner
COVID-19 has severely disrupted strategy and strategic plans and rendered most enterprise’s strategic direction obsolete. CIOs can use strategic planning practices to help their enterprises navigate through the crisis, reset their strategic plans for recovery and renew their long-term strategy in an evolving aftermath. This session will showcase best practices for using strategic planning to survive and thrive in a global crisis.
Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Simon Cushing, Sr Director Analyst, Gartner
The energy transition has already begun to drive major pivots in oil and gas business strategies, and the pace of transformation will continue to accelerate over the next decade. To succeed in the emerging future, energy incumbents must redesign their business and operating models on new principles, including digital. Join this session to discuss how Gartner predicts these forces will change oil and gas, how CIOs will need to reset their top priorities and the steps that will be needed to navigate an increasingly changing industry.
Wednesday, 25 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Sriram Krishnan, Sr Executive Partner, Gartner
A follow on from the Signature Series presentation “2021 CIO Agenda: Rebuilding the Future.” In this interactive session, attendees will have the opportunity to explore the factors that enable enterprises to rebuild and reset their course after the COVID-19 disruption.
Wednesday, 25 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
The P&C and life insurance has faced many challenges in 2020 as they have responded and began to recover from the COVID-19 pandemic. As they look into 2021, they must prepare for the new normal which is characterized by shifting consumer demands, enhanced need to build intelligence in their enterprise, demands to automation, and pressures to balance cost optimization and innovation through IT. CIOs will face a tough challenge in addressing these issues, especially in a climate of IT conservative. This presentation will provide recommendations for CIOs to meeting these objectives, identifying the most critical needs of the new normal and how they can help drive organizational success.
Wednesday, 25 November, 2020 / 03:30 PM - 04:00 PM IST
(05:00 AM - 05:30 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Where will CEOs take their companies in 2021 and how should CIO's respond? In a tumultuous year, we apply fresh CEO survey data and secondary research to find the big emerging post-crisis trends, altered perspectives and enduring changes ahead.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Miguel Angel Borrega, Sr Director Analyst, Gartner
Cloud and SaaS solutions are changing the financials of the IT area. CIOs need to master the basics of CAPEX and OPEX to properly discuss with their CFOs.
Monday, 23 November, 2020 / 12:00 PM - 12:30 PM IST
(01:30 AM - 02:00 AM EST)
Rita Sallam, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented user experiences beyond dashboards to the use of decision intelligence and X analytics, to finding new insights across streams of data and content, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to resource optimize, accelerate change, drive innovation and transform society over the next three to five years. Data and analytics leaders must examine how to leverage these trends to identify “must-have” investments through the recovery.
Monday, 23 November, 2020 / 01:30 PM - 02:00 PM IST
(03:00 AM - 03:30 AM EST)
Sam Olyaei, Director Analyst, Gartner
Looking past the immediate implications of the current health and economic crisis, organizations are ill-prepared to confront the impact on their services and goals. As economic uncertainty settles in and working environments become more difficult, CIOs must create a cost optimization plan to aid their organizations in navigating past this challenging turn, especially as it relates to security and risk management. This session will equip CIOs with the information necessary to make a decision on where the balance between running the business and protecting the business shall be.
Monday, 23 November, 2020 / 01:30 PM - 02:15 PM IST
(03:00 AM - 03:45 AM EST)
Rob Wilkes, VP Analyst, Gartner
CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
Monday, 23 November, 2020 / 03:00 PM - 03:30 PM IST
(04:30 AM - 05:00 AM EST)
Pushkar Rege, Global Head, Enterprise Systems, UPL Limited
When UPL a $2.5 Bn Indian Crop Protection MNC spread over 100+ countries acquired Arysta an US based $ 2 Bn entity, it was a marriage of equals however, each with its unique but distinct cultures brining its own challenges & benefits. This case study will address the integration model centered around agility, innovation & frugality to ensure good, cheap & fast integration. Addressing speed as a differentiating factor, focus on cost control, innovation and the importance of investing in people.
Monday, 23 November, 2020 / 03:00 PM - 03:45 PM IST
(04:30 AM - 05:15 AM EST)
Dolores Ianni, VP Analyst, Gartner
Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has their own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.
Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Roger Caleya, Sr Director Analyst, Gartner
MSEs spend a disproportional amount on IT, partially due to economies of scale, but equally due to not embracing the inherent advantages of being smaller. In order to be more competitive MSE CIOs should rightsize IT investments.
Tuesday, 24 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
Paul Proctor, Distinguished VP Analyst, Gartner
What is the right amount of security? How much should we be spending? How can this all be put in a business context? How do I satisfy the regulators? And how do we create a safer world? Using an outcome-driven approach offers the latest guidance in solving these previously unsolvable problems.
Tuesday, 24 November, 2020 / 01:15 PM - 02:00 PM IST
(02:45 AM - 03:30 AM EST)
Luke Ellery, Sr Director Analyst, Gartner
This interactive session illustrates how to use six steps for planning negotiations with major vendors — megavendors and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint. Clinic attendees will receive ready-to-use checklists, templates, models and worksheets to execute these six steps effectively in their organizations.
Tuesday, 24 November, 2020 / 02:45 PM - 03:15 PM IST
(04:15 AM - 04:45 AM EST)
Sid Nag, VP Analyst, Gartner
Cloud adoptions models are changing. Organizations are turning to more than one cloud provider for their IT services needs which is predicated on their desire to optimize costs and spread risks. Join this session to learn how IT leaders are managing their spend while spreading their risks by adopting a multicloud model.
Wednesday, 25 November, 2020 / 11:45 AM - 12:15 PM IST
(01:15 AM - 01:45 AM EST)
DD Mishra, Sr Director Analyst, Gartner
Christiaan Murphy, Sr Director Analyst, Gartner
In this interactive session your peers' questions and ask your own. Typical questions include:
● What key elements drive cost optimization?
● Which cost optimization efforts are easier and quicker to achieve?
● How do you sustain cost optimization ossion, you will hear the analyst answer questions on how to optimize costs within managed services contracts. However, the cost around licensing and products may require a separate conversation and will not be part of this.
This will not include licensing and product purchases. The discussion will solely revolve around cost optimization measures of services cost.
Wednesday, 25 November, 2020 / 01:15 PM - 02:00 PM IST
(02:45 AM - 03:30 AM EST)
DD Mishra, Sr Director Analyst, Gartner
Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. Session will talk about steps key steps including:
1. How to reduce labor costs while preserving the service
2. How to preserve the level of services while reducing the labor required
3. How to reduce service requirements, but achieve the same outcomes
4. How to collaborate to optimize costs
Wednesday, 25 November, 2020 / 02:45 PM - 03:30 PM IST
(04:15 AM - 05:00 AM EST)
Somikdeb Datta, Executive Partner, Gartner
Self-fund your digital future. IT supplier spend has grown to account for 64% of IT spend presenting key opportunities to for CIO’s to effectively move from deal principles to business outcomes, define what can you do to ensure your contracts are going to deliver the right value to the business and select the right supplier ecosystem to ensure cost optimization and continuous productivity improvement as well as reduce the associated complexity with new sourcing models.