All 2027 Conference Sessions

Gartner CIO Leadership Forum 2027 dives deep into key topics for CIOs around technology leadership, executive partnership and more to help you address your organization's mission-critical challenges.

2027 Conference Theme

Driving Impact in the Age of Intelligence

CIOs must turn the rapid advance of AI and emerging technologies into measurable business impact. That means delivering value today while building the capabilities to scale, redesign work and operating models, manage new AI costs and risk, and establish future-proof governance that enables sustained enterprise performance. ​

Explore our conference sessions below, all developed with this theme in mind.

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Monday, February 22, 2027

10:45 AM - 11:15 AM MST

Beyond AI Literacy: Building the Agile Learning Culture Required for AI Success

Madelin Santana, Sr Director Analyst, Gartner
This session explores how leading CIOs are building outcome-driven agile learning cultures that enable employees to continuously develop the capabilities needed to support AI adoption, business transformation and innovation. CIOs will learn how to embed learning into the flow of work, leverage AI to personalize development and create the organizational conditions that accelerate workforce readiness. ... Show More Show Less

10:45 AM - 11:15 AM MST

How AI Changes the Cost of Doing Business

Nate Suda, VP Analyst, Gartner
When AI agents perform entire roles, companies do not simply replace labor with cheaper automation; they replace one cost behavior with another. Human work absorbs increased work through queues, delays, and service degradation. Agentic work absorbs it through AI consumption, orchestration, retrieval, and compute. This makes pricing, planning, and margin assumptions built for human labor unreliable. Learn how AI changes cost dynamics, pricing, profitability, and what CIOs should do now. ... Show More Show Less

10:45 AM - 11:15 AM MST

How To Evolve Your CIO Role Through 2030 in Response to Five Relentless Forces

Christie Struckman, Distinguished VP Analyst, Gartner
The evolution of the CIO role through 2030 requires a total overhaul driven by five relentless forces. Your credibility with your C-suite peers will be predicated on how well you navigate the forces, and in doing so drive mission/business value. This session provides the actionable steps to get started on today. ... Show More Show Less

12:15 PM - 12:45 PM MST

AI Disruption Is Not the Risk Your Legacy Operating Model Is

Paul Furtado, Distinguished VP Analyst, Gartner
CIOs are focused on managing AI risk — but the greater threat may be operating models built for a pre-AI world. As AI accelerates decisions, compresses workflows, and enables business-led innovation, traditional governance and organizational structures can become barriers to value. Discover how leading CIOs are redesigning operating models to thrive in an AI-driven future. ... Show More Show Less

12:15 PM - 01:00 PM MST

How CIOs Must Drive a Structural and Behavioral Shift to Get Full Value From AI

Brook Selassie, Distinguished VP Analyst, Gartner
As AI advances in intelligence and capabilities, it’s completely overhauling how workplaces — and people — operate. This change must be managed carefully. CIOs have to reshape human and AI operations in a way that fosters next-level collaboration while turning employees’ fear and resistance into excitement and engagement. This session covers the behavioral and structural shifts CIOs must make to unlock more value from AI. ... Show More Show Less

12:15 PM - 12:45 PM MST

The Business Value of Measurable Outcomes Across IT

Paul Proctor, Distinguished VP Analyst, Gartner
D&A, I&O, SWE, cybersecurity, and yes, AI. Outcome-driven metrics were a revolution five years ago and now Gartner is launching a range of benchmarked outcomes for every investment in IT. If we don’t have it, we’ll show you how to build your own ODM for any IT investment. ODMs sit on a sliding scale of value, support direct investment, and can be aligned to different parts of your business and mission. ... Show More Show Less

02:15 PM - 02:45 PM MST

Attract and Retain AI Talent Lost in Friction: Stop Repelling AI Talent

Val Sribar, Distinguished VP Analyst, Gartner
Join us as this session coaches CIOs on how to be an AI talent magnet and stop repelling AI talent. We discuss insights and takeaways from a series of recently published research notes on finding AI talent in friction. ... Show More Show Less

02:15 PM - 02:45 PM MST

Prepare Now for the Growing Wave of AI Costs!

Robert Naegle, VP Analyst, Gartner
The wave of AI cost are growing both inside of IT and from the business. They challenge CIOs face is how manage and plan for AI costs they do not own or control. This session will cover define the cost wave basics, identify common sign posts and propose specific actions CIOs should take now. ... Show More Show Less

02:15 PM - 02:45 PM MST

The Agentic Al Bubble Has Entered the Enterprise: Here's How to Spot Fake ROI Before You Scale

Whit Andrews, Distinguished VP Analyst, Gartner
Agentic AI has moved from labs to budget cycles, and weak ROI claims are following. Join this session to learn how to expose agent washing, measure production economics, assign agent accountability and scale only when pilots prove durable business value. ... Show More Show Less

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“Great sessions on effective CIO storytelling to influence the C-suite.”

Anne Milkovich
CIO, NSHE

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