While we build the 2021 agenda, explore last year's top sessions that addressed the challenges most critical to supply chain leaders.
2020 day highlights
Day 1
Sessions:
- Keynote: Navigating the Turns: Preparing Supply Chains to Think and Act Differently Lisa Callinan, VP Team Manager and Tom Enright, VP Analyst
- A CSCO's Guide to Developing Dynamic Supply Chain Strategies to Navigate an Evolving World, James Lisica, Research Director
- Signature Series: CEO Perspective: The Big Challenges Facing Supply Chain Driven Businesses, Thomas O'Connor, Senior Director
- Agility Is More Than Upside Capacity, Jennifer Loveland, Senior Research Director
- Strategies for Driving Change, Caroline Chumakov, Principle Analyst
Day 2
Sessions:
- Guest Keynote: The Ride of a Lifetime: A Conversation with Bob Iger, Bob Iger, Executive Chairman, The Walt Disney Company
- Signature Series: The Future of Supply Chain, Michael Burkett, Research VP
- Developing a Supply Chain Strategy for 2030, Tom Enright, Research Director
- Ask the Expert: Myth and Reality of Supply Chain Control Towers, Christian Titze, VP
- Case Study: Proactively Sensing and Responding to Supply Chain Disruptions, Eric Dwinells, Director Global Supplier Management
Day 3
Sessions:
- Guest Keynote: What is Culture?, Steve Robbins, Inclusion Expert
- Signature Series: The Top Supply Chain Technology Trends, Dwight Klappich, VP and Gartner Fellow
- Drivers for Centralization or Decentralization of Supply Chain Organizations, Ken Chadwick, VP
- Developing an Agile Supply Chain Culture, Ken Chadwick, VP
- From Integration to Synchronization: The Rise of the Intelligent Supply Chain, James Lisica, Research Director
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A look back at 2020's agenda
Tuesday, November 03, 2020 / 10:00 AM - 10:30 AM EST
Gartner Opening Keynote: Navigating the Turns: Preparing Supply Chains to Think and Act Differently
Lisa Callinan, VP, Team Manager, Gartner
Tom Enright, VP Analyst, Gartner
Sarah deLiefde, Managing Vice President, Gartner
Supply chain executives face multiple events that challenge their operational strategies. A series of ‘turns’ such as economic challenges, trade wars, political confrontations, market disruptions and catastrophic weather-related events force executives to take calculated risks to deliver high returns. In this keynote, hear how companies have used unconventional approaches to separate themselves from peers during recent turns. Leave with an understanding of how to begin preparing your supply chains to think and act differently.
Tuesday, November 03, 2020 / 10:45 AM - 11:15 AM EST
A CSCO's Guide to Developing Dynamic Supply Chain Strategies to Navigate an Evolving World
Digital disruption, economic headwinds, corporate social responsibility and evolving business models are quickly redefining supply chains. To cope, you need dynamic and agile strategies. We'll provide a framework you can use to develop such strategies to tackle this multifaceted evolution.
Tuesday, November 03, 2020 / 10:45 AM - 11:15 AM EST
Agility Is More Than Upside Capacity
Jennifer Loveland, Sr Director Analyst, Gartner
Dynamic environments continuously change our operating models. Supply chains have long focused on operational agility to recover from supply disruptions or demand swings, but do you have all six forms of supply chain agility? We'll highlight how to be agile in how you design and operate your supply chain.
Tuesday, November 03, 2020 / 10:45 AM - 11:15 AM EST
Bridging the Logistics Talent Gap: From Baby Boomers to Robots
Susan Boylan, Director Analyst, Gartner
As talent constraints continue, logistics leaders will need to think creatively and leverage in-house skills as well as new technology to bridge the talent gap.
Tuesday, November 03, 2020 / 10:45 AM - 11:15 AM EST
Case Study: Set Success Targets for Your Future New Product Introductions
Micheal Youssef, Sr Director Analyst, Gartner
Ankur Modi, Vice President, Philip Morris International
Companies rely on new product introductions (NPIs) to improve revenue and profitability, but NPIs often fail to deliver their desired outcome. In this session Ankur Modi from Philip Morris International (PMI) will share the PMI approach to defining the right set of metrics that measure and evaluate the success of new product introductions.
Tuesday, November 03, 2020 / 10:45 AM - 11:15 AM EST
Demystifying Concentrated Market Supply During Times of Crisis
Koray Kose, Sr Director Analyst, Gartner
The long standing misbelief that concentrating supply and economies create resilience and cost efficiency showed ineffective during the most recent crisis. This session will go deeper into managing supply risk from concentrated markets (external factors) and single/sole sources (internal decisions).
It will introduce a playbook to mitigate risk and best practices of supply and sourcing mitigation and changes during and post the COVID-19 crisis. The focus will be balancing the risk appetite, resilience to counter impacts from uncertainties in concentrated supply chains.
Tuesday, November 03, 2020 / 10:45 AM - 11:15 AM EST
Act Now to Reduce Greenhouse Gas Emission From Transportation
Sarah Watt, Sr Director Analyst, Gartner
Emissions from the EU transport sector are no reducing enough to limit environmental and climate impacts in Europe. How can logistics respond? In this session we will explore how logistics are addressing the dual challenge of cost and Greenhouse Gas (GHG) Emissions. We will look at the quick wins, while looking at the long term challenges that need to be addressed, and how to engage with customers.
Tuesday, November 03, 2020 / 10:45 AM - 11:15 AM EST
Ask the Expert: Lessons Learned from the Top 25 Supply Chains for 2020
Mike Griswold, VP Analyst, Gartner
We will answer your questions about the lessons learned from the Top 25 research, focusing on how they lead their companies to navigate the turns.
Tuesday, November 03, 2020 / 10:45 AM - 11:30 AM EST
CSCO Workshop: What Differentiates Fit From Fragile During Disruption
Simon Bailey, Sr Director Analyst, Gartner
Lynn Wiggins, Executive Supply Chain Partner, Gartner
In this interactive workshop, we will share the latest results of Gartner’s Supply Chain Disruption Management and Impact Survey conducted this April and May. We will share the most common and impactful disruptions and explore together the strategies, capabilities, and cultural factors that differentiated the Fit from the Fragile.
Tuesday, November 03, 2020 / 10:45 AM - 11:30 AM EST
Roundtable: Women in Supply Chain
Jane Barrett, Group Vice President, Gartner
Amber Salley, Sr Director Analyst, Gartner
This roundtable session will discuss the role of women in supply chain, including progress that is being made. Attendees will be asked to share best practices they have adopted and prioritized, how they recruit and adopt integrated pipeline planning, and what measurable goals and targets they have set.
Tuesday, November 03, 2020 / 11:30 AM - 11:50 AM EST
Anaplan: Intelligent Demand Management—The Recipe for Today’s Supply Chain Resilience
Michael Detampel, Sr. Dir., Supply Chain Solutions, Anaplan
Pierre J. Mawet, Accenture Leadership, Accenture
Darin Seibel, Business Operations Manager, DISH Network
Kiran Saindane, unknownTitle, Anaplan
Companies today face an increasing number of disruptions that traditional supply chain operations & demand management processes can’t effectively manage. Supply chain management has been elevated as a strategic commercial tool for CEOs to orchestrate business performance. This creates a high-stakes environment in which supply chain leaders need to ensure dynamic, intelligent decision-making across replenishment, fulfillment & allocation.
Tuesday, November 03, 2020 / 11:30 AM - 11:50 AM EST
Breakthrough: How Ball Metalpack Evolved the Traditional RFP and Won
Heather Mueller, Chief Operating Officer - Breakthrough Supply Chain, Breakthrough
Case Study: Learn how Ball MetalPack partnered with Breakthrough on a better approach to their annual RFP and implemented a way to keep their freight strategy, operations, and spend in check. Using shipper-based data including rate guidance and carrier partnership opportunities, they reduced costs and the need for brokerage through weekly recommendations provided by an unbiased partner and a strategic transportation platform, FELIX.
Tuesday, November 03, 2020 / 11:30 AM - 11:50 AM EST
John Galt: How Mars is Leading a Global Digital Transformation in the COVID Era
Alex Pradhan, Product Strategy Leader, John Galt Solution
lionel koster, Global Deployment Lead, mars
The COVID era has disrupted global companies and forced business to navigate these turbulent times while re-assessing their supply chain capabilities to become more resilient and agile. Lionel Koster, Global Deployment Lead Supply Chain Planning at Mars, shares how Mars continues its global supply chain planning rollout across 60+ countries in the midst of COVID-19 and discusses key elements for a successful global deployment.
Tuesday, November 03, 2020 / 11:30 AM - 11:50 AM EST
Kinaxis: The Clorox Planning Journey to Digital S&OP/Network Strategy
Kirk Niehaus, Vice President Global Supply Chain Planning Operations, The Clorox Company
In today’s world, people rely on the Clorox supply chain. Clorox is on a digital transformation journey towards increased agility by transforming its supply chain planning and S&OP. Hear from Clorox on:
- Going from solution selection to continuous S&OP to demand sensing
- Business impact from real-time, collaborative concurrent planning across the organization
- Financial analysis on impact to working capital, service levels and cost
Tuesday, November 03, 2020 / 12:15 PM - 12:45 PM EST
How CSCOs Can Influence Manufacturing Footprint Strategy
Kamala Raman, Sr Director Analyst, Gartner
Long taken for granted, manufacturing footprint decisions are being upended by advances in technology and analytics on the one hand, and shifting manufacturing cost structures on the other. We'll show how supply chain executives can get a seat at the table when decisions are made with long-lasting impact on supply chain capabilities and costs.
Tuesday, November 03, 2020 / 12:15 PM - 12:45 PM EST
Becoming Agile and Responsive Through Digital Planning
Tim Payne, VP Analyst, Gartner
The Holy Grail of planning is to be able to create plans that allow the supply chain to be agile and responsive to the market whilst minimizing costs. The digitization of planning will enable these capabilities if the digital effort is effective. This session examines Gartner's digital planning maturity model and the art of the possible for each maturity stage.
Tuesday, November 03, 2020 / 12:15 PM - 12:45 PM EST
The Supply Chain Capabilities to Win in the Digital Era
Michael Burkett, Distinguished VP Analyst, Gartner
You need the right supply chain capabilities to capitalize on new digital revenue opportunities, yet fewer than half of organizations designing digital supply chains are building such capabilities. They are instead focused on closing existing process gaps for short-term gain. We'll help you build the transformative capabilities essential for digital business success.
Tuesday, November 03, 2020 / 12:15 PM - 12:45 PM EST
2020 Top Technology Trends for Manufacturing Operations
Simon Jacobson, VP Analyst, Gartner
To stay ahead of competitors, you need to chop through the hype and understand the trends that will disrupt manufacturing operations during the next five years. We'll identify and discuss the top 10 mega-trends in manufacturing operations that cannot be ignored.
Tuesday, November 03, 2020 / 12:15 PM - 12:45 PM EST
Ask the Expert: Creating and Communicating a Compelling Supply Chain Strategy
Jennifer Loveland, Sr Director Analyst, Gartner
Pierfrancesco Manenti, VP Analyst, Gartner
Creating a compelling strategy is a perennial challenge for CSCOs, and digital business makes it even harder. Come ask a Gartner expert about approaches to and best practices for creating a compelling supply chain strategy, and for presenting that strategy to your board of directors and other company executives.
Tuesday, November 03, 2020 / 12:15 PM - 12:45 PM EST
Case Study: Supply Planning in Times of Global Demand Shocks
Jens Lässig, VP Supply Chain Management, Nokia
Nokia has been operating in a highly volatile market and has had to build new capabilities to manage a new level of component shortages triggered by cross industry demand shocks. In this session you can learn from Nokia’s experiences and apply the insights into guiding your own organizations to compete effectively during unsettling times.
Tuesday, November 03, 2020 / 12:15 PM - 12:45 PM EST
Gartner Magic Quadrant for Transportation Management Systems
Bart De Muynck, VP Analyst, Gartner
In this theater the MQ authors will present the 2020 Gartner Magic Quadrant for Transportation Management Systems (TMSs), and discuss trends in the transportation management space.
Tuesday, November 03, 2020 / 12:15 PM - 01:00 PM EST
CSCO Roundtable: Preparing for a Future of Supply Chain Sustainability
Sarah Watt, Sr Director Analyst, Gartner
Steven Steutermann, Managing Vice President, Gartner
Companies are striving to operate more transparently, responsibility and sustainability than ever before. As consumers, investors and regulators pay more attention to how an organization's supply chain impacts the environment, sustainability has emerged as a key focus area. How is your organization working to manage risks and balance profitability?
Tuesday, November 03, 2020 / 12:15 PM - 01:00 PM EST
Roundtable: A Focus on Customer Experience Is a Sign of Supply Chain Maturity
Lisa Callinan, VP, Team Manager, Gartner
Beth Coppinger, Sr Director Analyst, Gartner
Keeping pace with innovation in customer experience is a continuous challenge. Those failing to recognize supply chain’s key role are missing out on potential added value. Leading companies are successfully exploiting their supply chain expertise to further their customer experience strategy. Participants at this roundtable will discuss their approaches to drive improved CX in their supply chains.
Tuesday, November 03, 2020 / 01:00 PM - 01:20 PM EST
OMP: Sharing Insights on Key Supply Chain Transformation Trends
Philip Vervloesem, Senior VP Americas, OMP
Jan Snoeckx, Sr. Mgr. Solution Design & Product Dvlpm, OM Partners
In this Thought Leadership session, OMP will explore three important trends in supply chain transformation projects, Digital Twin, Resilient Planning and Sales & Operations Execution. We will discuss how these trends are influencing transformation projects, and how they impact OMP’s vision for technology of the future.
Visit the OMP Engagement Zone to preview what's coming.
Tuesday, November 03, 2020 / 01:00 PM - 01:20 PM EST
Blue Yonder: Helping Pactiv, Armada & Albertsons Manage Supply Chains in Times of Disruption
Blue Yonder is all about how 'Supply Chains Can Save the World' – and how we are focused on helping companies improve their sustainability efforts and response to supply chain disruptions occurring from news, weather and events like the current Coronavirus outbreak.
Tuesday, November 03, 2020 / 01:00 PM - 01:20 PM EST
IBM: Ensuring a Resilient Supply Chain for an Unprecedented Holiday Season
Matthew McGovern, Sterling Marketing Director, IBM
Jonathan Wright, Managing Partner, Cognitive Process Re-Engineering, IBM
Sheri Hinish, SupplyChainQueen, Supply Chain Revolution, LLC
The holiday shopping period is critical for consumer industries during a normal year. But this year is anything but normal. With an elongated shopping season and e-commerce holiday sales expected to rise as much as 25-35 percent, supply chains have their work cut out. Supply chain leaders relax! Join this can’t miss showcase to hear our panel of experts share advice and tactics to help you prepare for this unprecedented season.
Tuesday, November 03, 2020 / 01:45 PM - 02:15 PM EST
2020 Has Reduced Supply Chain Cost Optimization Into One Simple Formula
Paul Lord, Sr Director Analyst, Gartner
The events of 2020 brought clarity to the imperative that supply chains must operate to effectively fulfill demand and maximize cash generation for the business. At the same time, disruptions have pressure tested and exposed the impact of network design choices motivated by supply cost minimization. These two findings have combined into a single formula for supply chain cost optimization.
Tuesday, November 03, 2020 / 01:45 PM - 02:15 PM EST
A Logistics Action Guide To Dealing With And Recovering From Disruption
David Gonzalez, VP Analyst, Gartner
Some logistics leaders feel that their logistics functions are in a perpetual state of disruption. This may be somewhat of an exageration but many logistics leaders believe that in the future major disruptive events will occur more frequently and at varying degrees of severity. This session provides logistics leaders with a disruption response framework to better navigate disruptive turns.
Tuesday, November 03, 2020 / 01:45 PM - 02:15 PM EST
Strategies for Driving Change
Caroline Chumakov, Principal Analyst, Gartner
According to a recent Gartner survey "too much change happening at once" is the number one barrier to future success for supply chains. Many organizations struggle with the strategies needed to drive the design, implementation and adoption of change in their organization. This session will walk through what we know about the challenges of change management, and will propose solutions to increase the effectiveness of your change efforts.
Tuesday, November 03, 2020 / 01:45 PM - 02:15 PM EST
Win Executive Engagement With Business-Minded S&OP Language
Marko Pukkila, VP, Team Manager, Gartner
Companies often struggle to gain executive and cross-functional buy-in to S&OP, usually because the supply chain planning language is not clearly understandable to others. We'll helps S&OP leaders present the plan, tell the story of the current state of the business, and highlight the decisions that should be made.
Tuesday, November 03, 2020 / 01:45 PM - 02:15 PM EST
Case Study: How Pharmavite Created a Commercialization Process That Keeps Up With Customer Demands
Martin Dennison, Vice President, Regulatory, Quality and Analytical Services, Pharmavite
False assumptions about legacy processes often keep companies from adapting to shifting market demands. Learn how Pharmavite systematically busted process myths to reinvent its commercialization process and open new markets.
Tuesday, November 03, 2020 / 01:45 PM - 02:15 PM EST
Ask the Expert: Understanding What Customers Want From the Supply Chain Experience
Beth Coppinger, Sr Director Analyst, Gartner
Customer needs are changing so quickly, it's hard to keep up. We'll discuss how leading supply chains are learning to listen carefully to their customers and create a response to improve the customer experience.
Tuesday, November 03, 2020 / 01:45 PM - 02:15 PM EST
Gartner Hype Cycle for Supply Chain Planning Technologies
Amber Salley, Sr Director Analyst, Gartner
Supply chain planning leaders are bombarded with hype over emerging technologies that will impact the space. We'll discuss the Gartner Hype Cycle for Supply Chain Planning Technology to help you make sense of it all, and help you decide which technologies will help improve your planning activities in increasingly turbulent times.
Tuesday, November 03, 2020 / 01:45 PM - 02:30 PM EST
Roundtable: Adapting Supplier Quality Management to Meet Remote Needs
Ankur Mehta, Director, Advisory, Gartner
Trevor Keavney, Sr Principal, Advisory, Gartner
Join this peer discussion to discuss lessons learned and practices for effectively implementing remote supplier audits in your supplier audit strategy.
Tuesday, November 03, 2020 / 02:30 PM - 03:00 PM EST
Signature Series: CEO Perspective: The Big Challenges Facing Supply Chain Driven Businesses
Thomas O'Connor, Sr Director Analyst, Gartner
Gartner annually surveys CEOs to identify the most significant trends and issues impacting commercial agendas. We'll dive into the ramifications of these trends and issues for CSCOs, so you can get ahead of the game and ensure your organization wins in the turns.
Tuesday, November 03, 2020 / 02:30 PM - 03:00 PM EST
Fortifying Supply Chain Cybersecurity in High Tech
Mark Atwood, Managing Vice President, Gartner
Cyber attacks continue to worry supply chain leaders across industries. We'll offer a framework for tackling this complex problem and then, using data and case studies, we'll explore how companies are trying to protect themselves, the supply chain capabilities they're protecting, and why protection is so important.
Tuesday, November 03, 2020 / 02:30 PM - 03:00 PM EST
Hyper-Local Fulfillment: Winning by Getting Real Close to Your Customers
Dwight Klappich, VP Analyst, Gartner
Customers want instant gratification, so the days of distribution centers being hundreds of miles from them are over. Hyper-local fulfillment is the way forward, and requires new technologies like small, often automated fulfillment centers to cost effectively accelerate order fulfillment. We'll explore hyper-local fulfillment, focusing on the emerging technologies that will make it real.
Tuesday, November 03, 2020 / 02:30 PM - 03:00 PM EST
Must-Have Planning Capabilities for Pharmaceutical Companies
Pia Orup Lund, Director Analyst, Gartner
Some planning capabilities (e.g., shelf-life planning, regulatory constraints) are especially important for pharmaceutical companies. We'll guide you through the critical planning capabilities for pharmaceutical manufacturers.
Tuesday, November 03, 2020 / 02:30 PM - 03:00 PM EST
Ask the Expert: Assumption Planning in S&OP Decision Making
Micheal Youssef, Sr Director Analyst, Gartner
Cristina Carvallo, Director Analyst, Gartner
Successful outcomes require better decisions and good decisions can only be made based on good assumptions. For many supply chain leaders, assumption planning is a struggle. Come ask a Gartner expert about good assumption planning, best practices for doing it accurately and the governance required.
Tuesday, November 03, 2020 / 02:30 PM - 03:00 PM EST
Multienterprise Supply Chain Business Networks
Christian Titze, VP Analyst, Gartner
Multienterprise supply chain business networks (MESCBNs) support a community of trading partners that need to coordinate and execute end-to-end (E2E) supply chain processes. We'll elaborate on the who, what, where, when, how and why of MESCBNs, showing how essential they will become along the maturity journey.
Tuesday, November 03, 2020 / 02:30 PM - 04:15 PM EST
CSCO Research Discussion: Boosting Decision Quality in the Face of Disruptive Changes
Sarah deLiefde, Managing Vice President, Gartner
Ken Chadwick, VP Analyst, Gartner
Research shows that disruptive changes are more common in our supply chain organizations today than they were three years ago. Are supply chain leaders prepared to engage their teams differently to improve the quality of their decisions in this more disruptive environment? In this session we will explore the impacts that disruption is having, and a surprising new approach that can impact how you respond.
Wednesday, November 04, 2020 / 10:00 AM - 10:30 AM EST
Guest Keynote: The Ride of a Lifetime: A Conversation with Bob Iger
Bob Iger, Executive Chairman, The Walt Disney Company
Tina Nunno, Distinguished VP Analyst, Gartner
Bob lger is the executive chairman of The Walt Disney Company and Time's 2019 businessperson of the year. In this engaging interview, he shares the ideas and values he embraced during his 15 years as CEO while reinventing one of the world's most beloved companies and inspiring the people who bring the magic to life.
Wednesday, November 04, 2020 / 10:45 AM - 11:15 AM EST
Building a Talent Strategy for Sourcing and Procurement
Caroline Chumakov, Principal Analyst, Gartner
Failing to attract and retain top talent will hinder your sourcing and procurement objectives. We'll explore how to build a holistic talent strategy for your procurement organization in order to build new capabilities, retain great talent, and drive results.
Wednesday, November 04, 2020 / 10:45 AM - 11:15 AM EST
Empower Managers to Drive a Strong Culture of Quality
Lusi Zheng, Director, Advisory, Gartner
Managers are crucial to culture change, but often fail to cascade messages and set the right tone. We'll look at what works and what doesn't when it comes to equipping and empowering managers to drive a culture of quality.
Wednesday, November 04, 2020 / 10:45 AM - 11:15 AM EST
Case Study: Transformation and Innovation Through a Multipronged Supply Chain Strategy
Annette Benging, Senior Product Support Manager, Department of the Air Force
Supply chain networks can be compromised by adversaries in as little as 18 minutes and 49 seconds. We must set the organizational and operational conditions — from analytic monitoring to cohesive system automation and agile methodologies — to improve adaptive response capabilities and outpace adversaries.
Wednesday, November 04, 2020 / 10:45 AM - 11:15 AM EST
2020 Women in Supply Chain Survey Showcases Progress in C-Suite
Dana Stiffler, VP Analyst, Gartner
This year marks the fifth anniversary of the Gartner and AWESOME annual Women in Supply Chain Survey, a project launched to measure, support, and inspire women’s leadership in the supply chain. This year’s results showed progress at the very top with the CSCO role and impressive results for the consumer/retail sector. Hear new insights and validation of current inclusion and diversity strategies.
Wednesday, November 04, 2020 / 10:45 AM - 11:15 AM EST
Ask the Expert: Myth and Reality of Supply Chain Control Towers
Christian Titze, VP Analyst, Gartner
Lately, there is huge interest in the topic of supply chain control tower. However, there is no clear definition out in the market, neither its underlying capabilities being defined as well as the demarcation to core SCM applications understood. This session will help supply chain technology leaders responsible for control tower initiatives to better understand and navigate through terminology and vendor offerings.
Wednesday, November 04, 2020 / 10:45 AM - 11:15 AM EST
Magic Quadrant for Warehouse Management Systems
Dwight Klappich, VP Analyst, Gartner
We'll review the Gartner Magic Quadrant for Warehouse Management Systems (WMSs), explore some of the findings from Gartner's WMS critical capabilities research, and consider lessons learned by those who've recently implemented WMSs.
Wednesday, November 04, 2020 / 10:45 AM - 11:30 AM EST
CSCO Roundtable: A Cost Optimization Vision That Maximizes Performance and Enables Company Strategy
Paul Lord, Sr Director Analyst, Gartner
Join this peer discussion about how to create a cost optimization vision that drives tangible performance improvements while also increasing your leadership effectiveness, scope of business influence and strategic relevance.
Wednesday, November 04, 2020 / 10:45 AM - 11:30 AM EST
Roundtable: Assessing If and When Demand-Driven Materials Requirements Planning Is Right
Tim Payne, VP Analyst, Gartner
Join this discussion wherein you'll exchange thoughts and practical advice from peers when it comes to evaluating whether or not demand-driven materials requirements planning (DDMRP) is the right approach for some or all of your planning woes, and for which environments (e.g., volatile or stable) DDMRP is best suited.
Wednesday, November 04, 2020 / 10:45 AM - 11:30 AM EST
CSCO Roundtable: Building on an Inclusive, Equal and Diverse Supply Chain Organization
Sarah Watt, Sr Director Analyst, Gartner
Micheal Youssef, Sr Director Analyst, Gartner
Studies show that an inclusive and diverse workforce achieves better innovation outcomes and financial performance, but fostering an inclusive culture isn't always easy. Join your colleagues and peers for a discussion on best practices for attracting, developing and retaining a diverse and inclusive supply chain workforce.
Wednesday, November 04, 2020 / 11:30 AM - 11:50 AM EST
E2open: Learn How Mars Is Digitally Transforming Their Supply Chain To Be 100x Faster
Mars is transforming their business digitally to be 100x faster. Their supply chain digital transformation aims to step change end to end capabilities that allow Mars Associates to deliver value and growth through customer and consumer centricity. Learn how Mars is solving their problems with AI, next generation technology, and agility delivering growth and value. Tomorrow starts today.
Wednesday, November 04, 2020 / 11:30 AM - 11:50 AM EST
GEP: Reimagining the Supply Chain with Real-Time Visibility & Closed-Loop Planning
Barnali Mukherjee, Senior Director Supply Chain Solutions, GEP
Vinayak Agashe, Head, Supply Chain Product Management, GEP
Multinational enterprises have stretched their supply chains to their limits, resulting in vast networks that are highly complex, often fragmented, and highly fragile. COVID-19 has caused business leaders to rethink their supply chain strategy. This session explores how new technology can connect multiple tiers of trading partners to enhance visibility, enable real-time insights from market data, and pave the way for intelligent closed-loop planning decisions.
Wednesday, November 04, 2020 / 11:30 AM - 11:50 AM EST
DHL Supply Chain: The “Never Normal” - Supply Chain Management in a Pandemic
When COVID-19 emerged, many supply chains buckled. Others not only survived but thrived. In this session, DHL Supply Chain explains how it removed barriers presented by the pandemic and helped customers to flex and scale to maintain high service levels. Speakers will also discuss how key learnings are paving a path forward in life sciences and healthcare as the world prepares for a COVID-19 vaccine to enter the market.
Wednesday, November 04, 2020 / 12:15 PM - 12:45 PM EST
Five Actions to Optimize Logistics Costs From Within Your Organization
Farrah Salim, Sr Principal Analyst, Gartner
Logistics leaders often turn to external carriers and other providers to save costs, but they overlook important ways they can reduce costs within their own logistics organization. We'll discuss opportunities for doing just that.
Wednesday, November 04, 2020 / 12:15 PM - 12:45 PM EST
Organizing Strategies for Planning Leaders
Ken Chadwick, VP Analyst, Gartner
Technology is changing how we collect information and communicate. Companies want to leverage information to better utilize assets for growth, efficiency and customer experience. We'll look at strategies for developing the necessary organization structure and talent to translate information into action in modern day supply chains.
Wednesday, November 04, 2020 / 12:15 PM - 12:45 PM EST
Manage Digital Supply Chain Innovation Pipelines to Create Value
Michael Burkett, Distinguished VP Analyst, Gartner
Three out of four supply chain practitioners allocate funds for digital innovation, but 80% of them say it’s a challenge to scale innovations into operational production use. Why the struggle? We'll look at how leaders govern innovation to ensure digital visions are nurtured to deliver value.
Wednesday, November 04, 2020 / 12:15 PM - 12:45 PM EST
Ask the Expert: Smart Machines in Logistics: Fad, Fear or Fabulous
Dwight Klappich, VP Analyst, Gartner
Smart machines (robots) won't "be back," they're here to stay. Robot demand and usage is exploding but fear and foreboding remain. Are these ready? How will my people react to them? How should I use them? Are they all the same? Do I have the right people? Are they going to take over the world and put us all out of work? All legitimate questions will be explored in this session.
Wednesday, November 04, 2020 / 12:15 PM - 12:45 PM EST
Ask the Expert: Prioritizing and Addressing the Challenges of Supply and Inventory Planning
Paul Lord, Sr Director Analyst, Gartner
Network complexity and demand uncertainty require an integrated approach to supply and inventory planning. Come to ask questions about the development of this key capability, which translates demand expectations into time-phased requirements for capacity and materials to fulfill demand. Topics may range from organization and process design to business case development and technology selection.
Wednesday, November 04, 2020 / 12:15 PM - 12:45 PM EST
Ask the Expert: The Ingredients for Successful Transformations
Caroline Chumakov, Principal Analyst, Gartner
Supply chain transformations are stalling, and one reason is that CSCOs often neglect three basic ingredients: A clear and motivating endgame; principles to let people know they're on track, and culture hacks to make the transformation real. Come ask a Gartner expert how to ensure you have the right ingredients for your supply chain transformation initiative.
Wednesday, November 04, 2020 / 12:15 PM - 12:45 PM EST
Case Study: Proactively Sensing and Responding to Supply Chain Disruptions
Geraint John, VP Analyst, Gartner
Eric Dwinells, Director Global Supply Management Operations, Bose
In volatile times, successful companies approach risk proactively and invest in capabilities to sense and respond to disruptions quickly. We'll showcase how one leading manufacturer uses a combination of people, processes and technology to identify and mitigate risk across its global supply base.
Wednesday, November 04, 2020 / 12:15 PM - 12:45 PM EST
Emerging Technology Trends and Their Impact on Transportation
Brock Johns, Principal Analyst, Gartner
Technologies such as artificial intelligence, internet of things, and robotic process automation are now well known, but how are they impacting transportation technology applications? We'll provide supply chain leaders with an overview of the technology trends providing the most impact, and how to leverage these technologies to their benefit.
Wednesday, November 04, 2020 / 12:15 PM - 12:45 PM EST
The Market Guide for Real-Time Transportation Visibility
Bart De Muynck, VP Analyst, Gartner
The most critical challenge for CSCOs is the struggle to gather, analyze and use data to drive effective supply chain decisions. Providing visibility is a core part in providing CSCOs with these insights. In this session, we will discuss the different segments of operational visibility and highlight real-time transportation visibility which is the fastest growing segment within Visibility. Attendees will better understand the different visibility solutions, the trends in the market as well as the relevant vendors to consider.
Wednesday, November 04, 2020 / 12:15 PM - 01:00 PM EST
CSCO Roundtable: Driving Change in Your Supply Chain Organization
Jane Barrett, Group Vice President, Gartner
From processes to culture, driving change within an organization is one of the most difficult challenges leaders face. What tools or processes have been successful in moving your organization?
Wednesday, November 04, 2020 / 01:00 PM - 01:20 PM EST
FourKites: Power Panel - Walmart, Cardinal and FourKites Talk Tech Strategy for SC Leaders
Mathew Elenjickal, CEO, FourKites
Joshua Dolan, VP Global Logistics, Cardinal Health
The world’s leading brands are redefining their supply chains with real-time visibility. Leaders from Walmart Canada, Cardinal Health, and FourKites share a bold vision for supply chains of the future. Learn about: 1. The biggest supply chain challenges they are tackling in 2021 2. The hardest lessons learned in 2020, and how they remained agile 3. The teams and technologies they are investing in for their next-generation supply chain strategy.
Wednesday, November 04, 2020 / 01:00 PM - 01:20 PM EST
o9 Solutions: Why You Should Think of a Digital Brain During IBP Transformation
Companies are facing change and digital transformation at a fast pace. Consider all types of transformation: consumer (from traditional sales to subscriptions), product (sensors in end-products), and operations (real-time track and trace). All this change generates an ocean of data, without any clear insights. A digital brain of the operating model is needed to connect the market in real-time and drive IBP focused on decision making.
Wednesday, November 04, 2020 / 01:00 PM - 01:20 PM EST
Blume Global: How Digital Operating Platforms Enabled Companies to Thrive during COVID-19
Pervinder Johar, CEO, Blume Global
While the year 2020 has prompted businesses to reevaluate their supply chain priorities, Blume Global CEO and Cisco SVP will discuss how customers who proactively invested in visibility and execution-focused robust digital operating platforms fared better, even during the turbulence of a pandemic. They will discuss how to apply this success across the industry, ensuring the continuous movement of global shipments, especially for essential items.
Wednesday, November 04, 2020 / 01:45 PM - 02:15 PM EST
Autonomous Transportation: The Digitization and Automation in Transportation
Bart De Muynck, VP Analyst, Gartner
In this session we will discuss the strategies and technologies that major companies are working on to overcome their transportation challenge (such as transportation talent, driver shortages, freight rates in flux and decreasing delivery lead times) in times of disruption and turns and to find freight capacity in new ways while automating their supply chain.
Wednesday, November 04, 2020 / 01:45 PM - 02:15 PM EST
Circular Business Models Are Disrupting Linear Supply Chains
Thomas O'Connor, Sr Director Analyst, Gartner
Digital business and circular economies will combine to disrupt traditional linear supply chains. Shakeups are already happening across manufacturing (e.g., as-a-service models) and retail (e.g., re-commerce). We'll explore how these shifts will impact your enterprise, and help you prepare your supply chain operating model to deliver value in a digitally enabled circular economy.
Wednesday, November 04, 2020 / 01:45 PM - 02:15 PM EST
Developing a Supply Chain Strategy for 2030
Tom Enright, VP Analyst, Gartner
Significant turns in the distribution of wealth, demand and population across the world will destabilize organizations and global networks. By 2030, new regional trading models will emerge, altering customer expectations and the pattern of adoption of circular economies and digitalized ecosystems. We'll highlight coming risks and opportunities, and provide a strategic vision for supply chains to win in the turns.
Wednesday, November 04, 2020 / 01:45 PM - 02:15 PM EST
Ask the Expert: Maximizing Supply Chain Segmentation Value
Jennifer Loveland, Sr Director Analyst, Gartner
The need to balance growth, cost optimization and complexity is a growing challenge for supply chain leaders, and segmentation can help. Come ask a Gartner expert how segmentation can help to create this balance, where to apply segmentation and how to maximize its benefits.
Wednesday, November 04, 2020 / 01:45 PM - 02:15 PM EST
Ask the Expert: Supplier Performance Management – It's More Than a Scorecard, It's a Strategy
Miguel Cossio, Director Analyst, Gartner
The best suppliers are often not the cheapest. During an economic downturn, procurement leaders risk losing their most capable suppliers as they seek short-term cost savings. This session will provide a forum for attendees to ask questions on how to overcome common challenges in supplier performance management, what metrics other organizations track, and how to design a robust program that yields results.
Wednesday, November 04, 2020 / 01:45 PM - 02:15 PM EST
Case Study: How Samsung's Supply Chain Formula Enables Agility Through the Turns
Karan Seth, Senior Manager, Samsung
In this session, Samsung will share how their supply chain has better prepared the business to notice the turns ahead, how quickly to turn and how much to turn. Samsung will also set out their approach to actually executing a turn and the lessons learned from the most recent disruption which is still being experienced.
Wednesday, November 04, 2020 / 01:45 PM - 02:15 PM EST
How to Manage Event-Driven Demand in a Make-to-Order Environment
Joel Knox, Sr Director Analyst, Gartner
Planning methods used for regular run-rate demand patterns work poorly for large event-driven businesses. In make-to-order environments, this is even more difficult due to the complex bills-of-material and the alignment required with suppliers. In this session, we will show you what other organizations are doing to integrate event funnels into their planning processes to improve performance.
Wednesday, November 04, 2020 / 01:45 PM - 02:15 PM EST
Supply Chain Organizational Design at Healthcare Providers
Eric O'Daffer, VP Analyst, Gartner
Come to this session to learn more about peer healthcare provider organizations and how think about supply chain. We'll show you how IDN supply chain leaders are organizing their supply chain teams, who they report to and what the state of healthcare supply chain leadership is from Gartner's survey in 2020.
Wednesday, November 04, 2020 / 01:45 PM - 02:15 PM EST
Ask the Expert: Best Practices and Governance of Manufacturing Execution Systems Deployments
Rick Franzosa, Sr Director Analyst, Gartner
Deployment of multi-site Manufacturing Execution Systems (MES) is a daunting task, but adhering to a set of best practices is a clear indicator of success. These best practices will be shared as well as how changing technologies are affecting deployment strategies. This will be a facilitated session where participants will be expected to share their thoughts and experiences in MES deployment and how they have achieved success, and lessons learned along the way.
Wednesday, November 04, 2020 / 01:45 PM - 02:30 PM EST
Workshop: A Practical Guide to Organizational Design
Ken Chadwick, VP Analyst, Gartner
Caroline Chumakov, Principal Analyst, Gartner
For supply chain leaders considering a redesign of all or part of their organization, we'll introduce a process for organization design, and walk you through the steps for diagnosing your supply chain organization's redesign needs. You will leave with a better understanding of organizational design, and a road map for building and implementing a new supply chain organizational model.
Wednesday, November 04, 2020 / 02:30 PM - 03:00 PM EST
Invest in Your Team's Alignment With Physicians to Improve Patient Care and Reduce Cost
Andrew Knight, Sr Director Analyst, Gartner
A lack of alignment between supply chains and physicians limits an IDN’s performance in cost, quality and outcomes. We'll show you how leading supply chains think differently when it comes to engaging with physicians, building their trust, and fostering data-driven decision making.
Wednesday, November 04, 2020 / 02:30 PM - 03:00 PM EST
Signature Series: The Future of Supply Chain
Michael Burkett, Distinguished VP Analyst, Gartner
The evolution of digital technologies, the increasing shortage of talent, the opportunity of the circular economy, and the emergence of nontraditional competitors are among the external forces reshaping how supply chains are defined, organized and operated. We'll help inspire and guide you toward designing and planning a future-focused supply chain strategy to win the turns.
Wednesday, November 04, 2020 / 02:30 PM - 03:00 PM EST
The Journey to Successful Retail Sales and Operations Execution
Mike Griswold, VP Analyst, Gartner
Retail sales and operations execution (S&OE) lets you align short-term planning and execution activities. We'll delve into emerging S&OE use cases, show you how to get started on and implement S&OE, and help you build the business case for it.
Wednesday, November 04, 2020 / 02:30 PM - 03:00 PM EST
The Path to Direct-to-Consumer Is Anything But Direct: Overcoming the Barriers
Simon Bailey, Sr Director Analyst, Gartner
Many consumer-goods CEOs are tasking their organizations to start selling directly to consumers. Marketing and sales teams have already seized the opportunity, but now it's the supply chain's turn to go direct. We'll explore the barriers to this model, and shares best practice in going direct to consumers.
Wednesday, November 04, 2020 / 02:30 PM - 03:00 PM EST
Winning Through Deeper Supplier Collaboration
Miguel Cossio, Director Analyst, Gartner
Companies that gain preferential treatment with their supply base access innovation, capacity and cost advantages ahead of competitors. We'll explore the key actions leading organizations are taking to launch and maintain an effective supplier collaboration program, become a “customer of choice,” and win in the turns.
Wednesday, November 04, 2020 / 02:30 PM - 03:00 PM EST
Ask the Expert: How to Build a Successful Fulfillment From Store Operation
Thomas O'Connor, Sr Director Analyst, Gartner
The shift toward unified commerce, where online and physical shopping experiences are seamlessly integrated, is driving many retail organizations to establish the store as not just a point of sale but also a pickup and fulfillment hub. In this interactive session, we will discuss the future of fulfillment from store operations and how to maximize its benefits in your organization.
Wednesday, November 04, 2020 / 02:30 PM - 03:00 PM EST
Resilience Is Now Table Stakes in Industrial Manufacturing: Is Your Network Ready?
Kamala Raman, Sr Director Analyst, Gartner
Industrial manufacturers' need for supply chain resilience is at a new high, given many new risks. The next big challenge is difficult to predict and even harder to solve for. We'll show you how to take the long view in designing a resilient network by integrating business objectives into your definition of resilience.
Wednesday, November 04, 2020 / 02:30 PM - 03:00 PM EST
Ask the Expert: 2020 Trends in Diversity, Equity & Inclusion Practices in Supply Chain Organizations
Dana Stiffler, VP Analyst, Gartner
Sixty-four percent of employees say protests and recent discussions of racial injustice have had an impact on their ability to concentrate on their work. One in four women say they will downshift or leave their careers due to COVID-19-related pressures. How are leading organizations responding? What can you do as a supply chain leader to keep your inclusive talent strategy on track, or accelerate it?
Thursday, November 05, 2020 / 10:00 AM - 10:30 AM EST
Guest Keynote: What is Culture?
Dr. Steve Robbins, Inclusion Expert, S.L. Robbins and Associates
Without understanding culture, we will have a difficult time understanding open- and closed-mindedness. Dr. Robbins quotes a famous sociologist to explain how culture plays a key role in how humans behave in a world full of differences. Culture also ties into the pursuit of inclusion & innovation, and it has everything to do with teamwork and leadership.
Thursday, November 05, 2020 / 10:45 AM - 11:15 AM EST
Digital Transformation: What Should My Planning Technology Look Like?
Tim Payne, VP Analyst, Gartner
Digital transformation is a key business strategy for companies. As part of this, planning has to transform as well. Especially if supply chain planning is to remain relevant and agile in turbulent times. This session examines the key building blocks of a SCP technology landscape and a roadmap that will facilitate a digital transformation of supply chain planning.
Thursday, November 05, 2020 / 10:45 AM - 11:15 AM EST
From Integration to Synchronization: The Rise of the Intelligent Supply Chain
Only a few years ago, the idea of an intelligent supply chain capable of harmonizing supply and demand in real time while executing autonomously seemed like the stuff of science fiction. But, with the relentless pace of innovation in areas such as IoT, Digital Ecosystems, AI, Autonomous, RPA, Block chain and 3D printing in the era of the digitally synchronized supply chain is drawing ever nearer. This session will discuss the convergence of these various technologies, the impact of synchronization on the supply chain of the future and the strategies organizations are deploying today to prepare.
Thursday, November 05, 2020 / 10:45 AM - 11:15 AM EST
How to Use Digital Technologies to Power Physical Fulfillment
Tom Enright, VP Analyst, Gartner
Getting a product to a customer always requires some degree of physical effort. Doing so cost efficiently, intelligently and in a timely manner requires the right digital technologies. We'll show how machine-learning-based demand, artificial intelligence and smart physical operations will power advanced fulfillment operations.
Thursday, November 05, 2020 / 10:45 AM - 11:15 AM EST
S&OE Is Your First Alert And Response to Impending Turns
Mike Griswold, VP Analyst, Gartner
S&OE exists to manage the conversion of S&OP plans into actual demand and supply. It can track demand and supply against a known range of normal supply chain volatility. It can also provide alerts when typical demand and supply patterns begin to change, allowing you to respond.
Thursday, November 05, 2020 / 10:45 AM - 11:15 AM EST
Ask the Expert: Driving a Quality Mindset Into Your Company Culture
Lusi Zheng, Director, Advisory, Gartner
To deliver a quality product on time, supply chain organizations strive to build a strong quality mindset, creating a place where employees hear, feel and see quality all around them. Come ask a Gartner expert about strategies and tactics for how best to build a quality mindset into your organization's culture.
Thursday, November 05, 2020 / 10:45 AM - 11:15 AM EST
Ask the Expert: Greenhouse Emission Reduction: Operational Perspective
Sarah Watt, Sr Director Analyst, Gartner
Businesses are making increasing commitments to reduce their Greenhouse Gas (GHG) Emissions, in response to growing stakeholder concern. Is it really possible to get close to net zero emissions in operations? In this session we will share how to get started, and the actions that leading organizations are taking, including case studies. At the end of the sessions, you will walk away with a number of ideas to explore when you return to your organization.
Thursday, November 05, 2020 / 10:45 AM - 11:15 AM EST
Finding the Customer Fulfillment Formula for Improved Efficiency and Customer Experience
Simon Bailey, Sr Director Analyst, Gartner
In auto racing, the winning formula is a combination of the car, the driver and team practices. We'll look at the equivalent in order-to-cash operations, where the winning combination is automation technology, the role of the customer service representative, and process improvements. We'll share how one high-tech manufacturer combined these three ingredients for a winning formula.
Thursday, November 05, 2020 / 10:45 AM - 11:15 AM EST
Case Study: In the Loop, On the Loop, Out of the Loop – Creating a Real-Time, Adaptive Supply Chain
Wendy Herrick, Head of Digital Supply Chain, Unilever
Disruption-proofing your supply chain requires an ongoing evolution of processes, technology, talent and partnerships. You must sense and respond in real time to changes in the marketplace. We'll share a major consumer-goods manufacturer's strategy for and learnings from creating a real-time "sense and respond" supply chain.
Thursday, November 05, 2020 / 10:45 AM - 11:15 AM EST
Ask the Expert: Developing the ROI and Benefits of Transportation Management Systems
Brock Johns, Principal Analyst, Gartner
Investment in transportation management solutions continues to increase as organizations look to reduce transportation costs and achieve productivity gains. As investment in TMS applications increases, so does the need for quantifiable benefits and a positive return-on-investment. Join us to ask a Gartner expert for approaches, best practices and challenges in capturing the ROI and benefits of a TMS solution.
Thursday, November 05, 2020 / 10:45 AM - 11:30 AM EST
CSCO Roundtable: Winning in the Digital Era
John Dixon, Managing Vice President, Gartner
The digital business era and today's volatile, uncertain, complex and ambiguous world have highlighted that even supply chains with foundational operational excellence can be fragile. Join your peers for a discussion on the future of supply chain and the steps needed to ensure a fit and agile organization.
Thursday, November 05, 2020 / 11:30 AM - 12:00 PM EST
Developing an Agile Supply Chain Culture
Ken Chadwick, VP Analyst, Gartner
Many supply chain leaders strive for an “agile” culture – to be nimble and responsive in decision making to improve service, reduce inventory or take advantage of opportunities. But changing how decisions are made is difficult. We'll outline the challenges to and strategies for changing decision making to develop a more agile culture.
Thursday, November 05, 2020 / 11:30 AM - 12:00 PM EST
The Future of Sourcing and Procurement Applications
Patrick Connaughton, Sr Director Analyst, Gartner
Emerging technology in areas like virtual assistants, embedded real-time analytics, AI and zero-touch user interfaces (UIs) are reshaping the future of procurement and sourcing software. In this session, we’ll cover the key trends to watch defining the future of procurement and strategic sourcing (e-sourcing, spend analysis and contract management) software applications.
Thursday, November 05, 2020 / 11:30 AM - 12:00 PM EST
Get the Full Picture: Measure Operational and Customer Experience Metrics for Supply Chain Success
Beth Coppinger, Sr Director Analyst, Gartner
Companies often struggle with too many metrics, or how to use metrics to drive the desired operational and customer outcomes. The Gartner Hierarchy of Metrics (HoM) is the first step to build a strong operational foundation, but this is not the full picture. Learn what additional metrics are typically used to monitor customer experience, and how to use them with HoM to drive improvements.
Thursday, November 05, 2020 / 11:30 AM - 12:00 PM EST
Sustaining a Quality-Focused Culture Through Disruptions
Ankur Mehta, Director, Advisory, Gartner
Sudden economic and competitive turns threaten even the strongest cultures of quality. We'll outline the steps leaders should take to maintain a strong culture of quality, even as employees feel pressure to decrease costs and increase speed.
Thursday, November 05, 2020 / 11:30 AM - 12:00 PM EST
2020 Has Reinforced the Value of Inventory Excellence
Paul Lord, Sr Director Analyst, Gartner
The business disruptions and supply chain challenges of 2020 have brought the importance of operating for cash into sharp focus. This session will provide supply chain leaders with research insights and new thinking about how to prioritize the development of inventory excellence to maximize operating cash flow while optimizing the delivery of supply network outcomes that fulfill demand.
Thursday, November 05, 2020 / 11:30 AM - 12:00 PM EST
Gartner Magic Quadrant for Manufacturing Execution Systems
Rick Franzosa, Sr Director Analyst, Gartner
The global manufacturing execution systems (MES) market is a key pillar of smart factories and digital business for manufacturers. New technologies are being adopted and disruptors emerging. We'll help supply chain technology leaders select appropriate vendors and solutions.
Thursday, November 05, 2020 / 12:15 PM - 12:45 PM EST
The Future Accelerated – Adapting Your Consumer Products Supply Chain To Our New Reality
Kimberly Becker, Sr Director Analyst, Gartner
The COVID crisis has dramatically changed the way business is done. CP organizations are making rapid decisions, adopting new business models and implementing technology and innovation in record speed. We will lay out the key areas to focus on as CP CSCO’s take on an accelerated future.
Thursday, November 05, 2020 / 12:15 PM - 12:45 PM EST
Access the Talent Required to Achieve Digital Supply Chain Transformation
Dana Stiffler, VP Analyst, Gartner
Building a digital supply chain requires advanced skills, including technology and data management, but only a third of supply chain organizations have dedicated resources with these skills. We'll look at organizational and collaborative models for accessing the talent required for digital supply chain success.
Thursday, November 05, 2020 / 12:15 PM - 12:45 PM EST
Overcoming Four Barriers to Incorporate Risks and Opportunities in S&OP
Cristina Carvallo, Director Analyst, Gartner
Assessing risks and opportunities is a powerful tool to facilitate decision making throughout the different steps of the S&OP process, but many companies struggle with it. We'll provide key insights on how to effectively identify risks and opportunities, and use them throughout the S&OP process to improve decision making.
Thursday, November 05, 2020 / 12:15 PM - 12:45 PM EST
Avoid The Pilot Trap and Expand Manufacturing Innovation
Simon Jacobson, VP Analyst, Gartner
Taking pilots from individual sites and across the manufacturing network remains a challenge. We'll offer insights and tactics to scale innovative digital capabilities and work in new ways.
Thursday, November 05, 2020 / 12:15 PM - 12:45 PM EST
Ask the Expert: What I Need to Know on Strategic Technology Trends Such as Artificial Intelligence, Advanced Analytics or the Digital Supply Chain Twin
Amber Salley, Sr Director Analyst, Gartner
Tim Payne, VP Analyst, Gartner
What I need to know on strategic technology trends such as artificial intelligence, advanced analytics or the digital supply chain twin. Supply chains are increasingly adopting emerging technologies in order to create a competitive advantage through optimized business processes or entirely new business models. This session will allow to ask analysts on selected technology trends and share insights with peers.
Thursday, November 05, 2020 / 12:15 PM - 12:45 PM EST
Ask the Expert: The Future of Work in an Era of Smart Machines and Robots
Dwight Klappich, VP Analyst, Gartner
Come ask a Gartner expert about how and where smart machines and robots will affect how we operate supply chains today and in the future.
Thursday, November 05, 2020 / 12:15 PM - 12:45 PM EST
Case Study: Next Generation Supply Chain — Empower Your Value to the CEO
Sven Markert, Senior Vice President Supply Chain and Logistics, Siemens
We will hear from a high-tech leader as to how they are leveraging supply chain to support evolving business models in an environment of accelerated pace of future change.
Thursday, November 05, 2020 / 12:15 PM - 12:45 PM EST
Ask the Expert: The Top Technology Trends in Transportation
Brock Johns, Principal Analyst, Gartner
Bart De Muynck, VP Analyst, Gartner
As logistics organizations seek to exploit the benefits of greater levels of digitalization and networking, innovative technologies in transportation have the potential to significantly disrupt existing logistics operating models. This session will provide insights into the top technologies for transportation.
Thursday, November 05, 2020 / 12:15 PM - 12:45 PM EST
Hype Cycle for Supply Chain Execution Technologies, 2020
William McNeill, Sr Director Analyst, Gartner
This 2020 Hype Cycle for supply chain execution technologies covers technologies used to support logistics and fulfillment processes (for example, warehousing, transportation and global logistics). Supply chain leaders should use this Hype Cycle to understand the maturity, viability and riskiness of various emerging supply chain execution technologies. This will help them understand how these technologies will evolve and how they could help benefit their operations now and in the future.
Thursday, November 05, 2020 / 12:15 PM - 01:00 PM EST
Roundtable: Resilience Is Now Table Stakes in Manufacturing: Is Your Network Ready?
Kamala Raman, Sr Director Analyst, Gartner
In today's world, the need for supply chain resilience is at a new high. The next big challenge is difficult to predict and even harder to solve for. This roundtable session, lightly moderated by Gartner analysts, will provide an opportunity for participants to share their experiences, best practices and challenges in designing a resilient network while optimizing for cost and customer fulfillment expectations.
Thursday, November 05, 2020 / 01:00 PM - 01:30 PM EST
Flexible Quality Management: Redesigning Processes to Liberate Business Operations
Ankur Mehta, Director, Advisory, Gartner
Increasingly aggressive growth targets are forcing companies to respond with faster time-to-market and more efficient processes. Legacy ways of managing quality too often prevent rather than enable shifting strategies. We'll show you what flexible quality processes look like and how to build them.
Thursday, November 05, 2020 / 01:00 PM - 01:30 PM EST
Better Customer Outcomes Through Collaboration Across Emerging Ecosystems
Simon Bailey, Sr Director Analyst, Gartner
Collaboration can no longer remain stuck in bilateral mode at each point in the supply chain. It needs to expand to connect ecosystem partners to enable new business models and improved customer outcomes. We'll discuss emerging ecosystems, and how leaders are enabling them with investments in new technologies and new competencies across orchestration, synchronization and collaboration.
Thursday, November 05, 2020 / 01:00 PM - 01:30 PM EST
Welcome to the Era of Responsible Retailing
Tom Enright, VP Analyst, Gartner
Retailers' relentless focus on faster order fulfillment may be coming to an end. Consumers are increasingly concerned about the environmental impact of retailers' shipping practices, and they're shifting toward slower, more-sustainable options from retailers with sustainability policies. We'll showcase the supply chain capabilities of the new responsible retailer.
Thursday, November 05, 2020 / 01:00 PM - 01:30 PM EST
Developing Supply Chain Customer Centricity: Touch Points Before, During and After
Beth Coppinger, Sr Director Analyst, Gartner
Supply chain leaders must be able to understand fast-changing customer needs, before, during and after each interaction or touch point. We'll explore several capabilities that will help you understand customer pain points and opportunities, so that you can drive improvements in customer experience.
Thursday, November 05, 2020 / 01:00 PM - 01:30 PM EST
Gartner Magic Quadrant for Global 3PL Service Providers
David Gonzalez, VP Analyst, Gartner
We'll reveal the leading global 3PL service providers, highlight trends in the global logistics industry, discuss how 3PLs are positioning and differentiating their services, and show how shippers can leverage the global 3PLs to win in the turns.
Thursday, November 05, 2020 / 01:00 PM - 01:30 PM EST
Understanding the Hype Cycle for Procurement and Sourcing Solutions
Patrick Connaughton, Sr Director Analyst, Gartner
We'll review Gartner's Hype Cycle for Procurement and Sourcing Solutions, providing a better understanding of the maturity and benefits of a wide range of available technologies.
Thursday, November 05, 2020 / 01:45 PM - 02:15 PM EST
Drivers for Centralization or Decentralization of Supply Chain Organizations
Ken Chadwick, VP Analyst, Gartner
Should I centralize or decentralize the supply chain organization? This question is at the heart of many discussions on supply chain organization design, both pre-and-post pandemic. This session will outline the dimensions of centralization and decentralization, and highlight how supply chain leaders can process the pros and cons to make the right decisions for their business.
Thursday, November 05, 2020 / 01:45 PM - 02:15 PM EST
IIoT Is Moving in Next to Your MES: What Should You Be Doing to Prepare?
Rick Franzosa, Sr Director Analyst, Gartner
Industrial Internet of Things (IIoT) platforms are challenging monolithic manufacturing execution systems (MESs). Manufacturers are piloting IIoT platforms, and beginning to push some of them beyond data collection and analytics to providing additional manufacturing management functions. How should you prepare for the adoption of these new technologies?
Thursday, November 05, 2020 / 01:45 PM - 02:15 PM EST
The Five-Step Product Portfolio Planning Process to Improve Growth and Portfolio Heath
Most companies recognize the importance of the product portfolio process in S&OP, but they struggle with it. We'll take you through the five steps of the product portfolio planning process, enabling you to improve product portfolio health and capture market growth through production introduction and launches.
Thursday, November 05, 2020 / 01:45 PM - 02:15 PM EST
Ask the Expert: How to Foster Continuous Improvement With Your 3PL Provider
Susan Boylan, Director Analyst, Gartner
Companies often struggle to continuously obtain added value from their 3PL providers. A mix of analyst presentation and open Q&A, this session is designed to help supply chain leaders responsible for logistics develop effective, continuous improvement programs to maximize the value of their relationships with 3PL providers.
Thursday, November 05, 2020 / 01:45 PM - 02:15 PM EST
Ask the Expert: ROI and Benefits of Real- Time Transportation Visibility Platforms
Bart De Muynck, VP Analyst, Gartner
Carly West, Director Analyst, Gartner
RTTVPs are growing rapidly in popularity and use in business today. Letting customers know where their freight is and when it will be delivered to them has become a key requirement from customers and consumers alike. However, defining and quantifying the benefits for the business can prove challenging for supply chain leaders that are asking their organization to make an investment in the technology.
Thursday, November 05, 2020 / 01:45 PM - 02:15 PM EST
Case Study: How Lenovo Democratizes Customer Insights
Dilip Bhatia, Chief Customer Experience Officer, Lenovo
In this session, Lenovo will share how the company listens to customers, learns from insights, and continues to find ways to improve their experience. Lenovo continuously improves customer experience by democratizing customer insights.
Thursday, November 05, 2020 / 01:45 PM - 02:15 PM EST
Transforming Procurement's Value Proposition to Become a Trusted Advisor
Thomas Pocock, Director, Advisory, Gartner
With ever-increasing uncertainty impacting our organizations, procurement often finds itself as the tactical support function that agrees to every business partner request and idea. In the midst of constant change, procurement must go beyond simply supporting the strategy of the business to challenging business assumptions to identify new methods to deliver value. This session will aid procurement to expand their influence across the business, establish a stronger value proposition and identify new methods of value delivery through business partner collaboration.
Thursday, November 05, 2020 / 01:45 PM - 02:30 PM EST
Workshop: A Roadmap for Your Supply Chain's Strategic Relationships
Caroline Chumakov, Principal Analyst, Gartner
Miguel Cossio, Director Analyst, Gartner
Without cross-functional support for their strategy, CSCOs will run into obstacles in planning and implementation. We'll provide you with an action plan for building a better reputation and relationships with those you need to support your supply chain strategy. Learn the signs of a weak reputation, goals for a better reputation, and ideas for engaging key stakeholders.
Thursday, November 05, 2020 / 02:30 PM - 03:00 PM EST
Supply Chain Makes Customer Experience it's New Commercial Weapon
Lisa Callinan, VP, Team Manager, Gartner
Corporate Leaders are looking to Supply Chain to "Deliver the Goods" when it comes to Customer Experience. How you deliver is just as important as what you deliver in the experience economy. This session examines this changing customer landscape and how political, social, environmental and economic influences are creating a new commerical battleground where supply chain is the secret weapon.
Thursday, November 05, 2020 / 02:30 PM - 03:00 PM EST
Autonomous Planning: Fact or Fiction?
Pia Orup Lund, Director Analyst, Gartner
Many companies are digitalizing their supply chain planning, some with the goal of achieving autonomous planning. We'll explore what autonomous planning is, under what circumstances it can happen, which planning decisions will be affected, and how to get there.
Thursday, November 05, 2020 / 02:30 PM - 03:00 PM EST
Closing the Loop to Create Future-Fit Raw Material Strategies
Sarah Watt, Sr Director Analyst, Gartner
Moving from a linear to a circular economy promises to decouple resource consumption from growth. Our research recently explored the obstacles to end of life materials reuse. In this session, we will combine in-depth research with case studies to explore how organizations are overcoming barriers to end of life management; highlighting how waste can now have value.
Thursday, November 05, 2020 / 02:30 PM - 03:00 PM EST
Outsourcing Imperatives: The Rise and Future of the 4PL
David Gonzalez, VP Analyst, Gartner
We'll define the scope of logistics outsourcing services today, and review how the 4PL model will likely evolve, helping logistics leaders inform their strategic planning and network development.
Thursday, November 05, 2020 / 02:30 PM - 03:00 PM EST
Signature Series: The Top Supply Chain Technology Trends
Dwight Klappich, VP Analyst, Gartner
This session will address the top technology trends that will impact how Supply Chains will work in the future. From AI to Blockchain to Robots. What will be the value of having these technologies to face headwinds and tailwinds.
Thursday, November 05, 2020 / 02:30 PM - 03:00 PM EST
Ask the Expert: Sustainable Retailing and Last-Mile Fulfillment
Tom Enright, VP Analyst, Gartner
Thomas O'Connor, Sr Director Analyst, Gartner
Consumers are looking for more sustainable alternatives when it comes to fast order fulfillment. Come ask a Gartner expert how this sustainability drive will impact last-mile fulfillment and other aspects of the supply chain for retailers, direct-to-consumer companies, and and shippers and freight carriers.