Agenda
Sunday, May 07, 2023 / 01:00 PM - 07:15 PM EDT
Registration and Information hours for the day
Monday, May 08, 2023 / 07:30 AM - 09:30 AM EDT
Join other attendees for breakfast before the day's sessions.
Monday, May 08, 2023 / 07:30 AM - 07:00 PM EDT
Registration and Information hours for the day
Monday, May 08, 2023 / 10:00 AM - 10:45 AM EDT
Caroline Chumakov, Director Analyst, Gartner
CSCOs are leading in a world that is deglobalizing, economically challenging and with greater complexity in business needs than ever before. The executive challenge is how to support commercial business opportunities while driving productivity and innovation in a constrained environment. Join this session where we will focus on the important ways in which CSCOs and supply chain leaders can gain an edge on complexity to serve the needs of their businesses and customers.
Monday, May 08, 2023 / 10:45 AM - 11:30 AM EDT
Join us for refreshments in a brief break following keynote.
Monday, May 08, 2023 / 10:45 AM - 07:00 PM EDT
Visit the Supply Chain Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action.
Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT
Simon Jacobson, VP Analyst, Gartner
The first video game, Pong, was released in the 1970s. Video games have since expanded: plotlines, generations of technologies, and ecosystems of players. The path of smart manufacturing is similar. Newly emerging technologies have provided a vignette into the future of manufacturing and exposed a world of complexity between different players and corporate objectives. This session uses parallels between these two to demonstrate how the end results of smart manufacturing are achievable.
Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT
Noha Samara, Director Analyst, Gartner
Traditional planning does not cope with complexity and uncertainty, which calls for a new approach — resilient planning. This session will explore what resilient planning is and how a company can leverage and combine new and emerging technologies allied with a paradigm shift in thinking to enable resilient planning for their supply chain.
Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT
Lindsay Azim, Sr Principal Analyst, Gartner
Eighty four percent of procurement leaders measure success of their supplier diversity programs by tracking the percentage of spend allocated to diverse suppliers. This session will explore why our current approach to supplier diversity is flawed and a new path forward to measure and manage outcome-based programs that create sustained value and tie diversity impact to ESG goals.
Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT
Miguel Cossio, Director Analyst, Gartner
During the past few years of heightened disruption, the focus on, and recognition of, supply chain value increased. This session discusses what high-performing supply chains plan to evolve over the next three-to-five years to increase value recognition, including commercial innovation, authentic sustainability, real-time decision execution and human-centric work design.
Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT
Kamala Raman, VP, Team Manager, Gartner
After widespread supply chain constraints and increased governmental policy action to secure national supply chains, supply chain decoupling is definitely back in the news. Join your peers to discuss Gartner's latest findings in the space and discuss your questions and concerns in an interactive setting.
Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT
Noha Tohamy, Distinguished VP Analyst, Gartner
What makes for a good decision? Its timeliness, accuracy, desired outcome or ability to capitalize on fleeting business opportunities? Leaders have discovered that the secret sauce to achieving their goals is making connected, contextual and continuous decisions. In this session we will explain how your organization can reengineer decision-making though clearer decision rights and improved collaboration.
Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT
Tom Enright, VP Analyst, Gartner
Supply chains have always been built to excel at go-to-market logistics and less at managing products that come back from buyers. This session will articulate how companies across various industries can master reverse logistics, covering topics such as operational structure, governance, metrics, cost management, improving resale rates and the buyer's experience.
Monday, May 08, 2023 / 11:30 AM - 12:00 PM EDT
For frontline workers, there's a future with more location flexibility and definitely more time flexibility. But flexibility is not the entirety of the future of work. This session will look at the impact of technology (especially AR and VR), new employment models, evolving business models and other substantial shifts in how frontline work is done, by whom & what is it. We'll also look across industries including healthcare, retail, etc.
Monday, May 08, 2023 / 11:30 AM - 12:15 PM EDT
Lusi Zheng, Sr Director, Advisory, Gartner
Cost of quality can be a powerful communication and performance improvement tool. Come ask our expert your most pressing questions on how to build a business case, design a simple, effective model and drive adoption in your organization.
Monday, May 08, 2023 / 11:30 AM - 12:15 PM EDT
Brenda Westbrook, Sr Director Analyst, Gartner
This session will provide a forum to answer questions about how Supply Chain Planning Leaders can engage in supporting sustainability goal s. We will discuss topics including how publicly available ESG information can be leveraged in the planning process, how S&OP can be expanded to include ESG considerations in balancing objectives, and how all of this could support reporting and audit of published ESG goals.
Monday, May 08, 2023 / 11:30 AM - 12:30 PM EDT
Yanni Karalis, VP Analyst, Gartner
IT leaders are seeing a proliferation of SaaS contracts. This interactive session will cover key SaaS contract terms and which ones to negotiate; identifying and negotiating hidden SaaS costs; and how to future-proof SaaS contracts. Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas.
Monday, May 08, 2023 / 11:30 AM - 12:45 PM EDT
Geopolitical, economic and climatic events are occurring with greater frequency and severity, and they all directly impact the supply chain. Can companies plan and invest enough in resilience to mitigate all risks, and should they? Our panel will discuss the latest thinking on how companies are defending themselves, and planning for the future.
Monday, May 08, 2023 / 11:30 AM - 01:00 PM EDT
Ken Chadwick, VP Analyst, Gartner
COE leaders have two contradictory fears — being perceived as an ivory tower detached from operations; and getting drawn into tactical activities detached from supply chain strategy. This session will explore how COEs can walk that tightrope of synergistic engagement with operations while producing deliverables that address strategic objectives.
Monday, May 08, 2023 / 12:00 PM - 02:00 PM EDT
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT
Sarah Watt, VP Analyst, Gartner
How should CSCOs prepare their organizations for the sustainability expectations of tomorrow? In this session, we will look at trends likely to shape supply chain sustainability strategy between now and 2030. Using a series of data points and case studies, we will demonstrate how new sustainability focus areas will accelerate for supply chain leaders.
Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT
There have been four global recessions since 1948, but the looming recession will be unlike any other given the challenges of the last three years of surging demand, supply constriction and record inflation levels. This session will help CSCOs successfully navigate recessionary conditions, stabilize their supply chains and secure talent so they are in an even stronger position in the future.
Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT
Jose Reyes, Sr Director Analyst, Gartner
The Great Resignation has had a seismic impact on logistics talent. However, the Quiet Quit is far more dangerous. Logistics is a dynamic people-driven function but the industry is falling prey to a new approach from logistics talent where employees only do the job that they’re being paid to do, without taking on extra duties. This session will show logistics leaders how to recognize and address the Quiet Quit.
Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT
Marco Sandrone, Sr Director Analyst, Gartner
Quality leaders often measure their performances with a functional focus, missing a foundational consideration: do customers or consumers care about first-pass yield or supplier quality? Probably not. This session will help quality leaders improve their effectiveness by selecting quality metrics based on the audience they want to address and the decisions they want to facilitate.
Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT
Fareen Mehrzai, Sr Director Analyst, Gartner
Leaders often default to organizational redesign when looking to resolve problems deemed to be “structure-related,” but this can be costly, time-consuming and overly complicated. Supply Chain and Procurement leaders can use this research to discover lower-effort, less obtrusive solutions in their operating models and governance.
Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT
Dwight Klappich, VP Analyst, Gartner
This session will explore market trends impacting the warehouse management systems (WMS) market place. This session will also look at the factors and market conditions that influence Gartner's WMS Magic Quadrant and Critical Capabilities. Finally this session will examine the key issues that are influencing the evolution from WMS to warehouse operations management.
Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT
Thomas O'Connor, VP, Team Manager, Gartner
Research shows that almost 80% of consumers are more likely to make repeat purchases from brands that offer personalization. It's not surprising that many organizations actively work on new ways to make their products more personal for consumers. This session will explore the opportunities and pitfalls of personalization and what capabilities supply chains need to develop.
Monday, May 08, 2023 / 12:30 PM - 01:00 PM EDT
Cristina Carvallo, Director Analyst, Gartner
High-tech and industrial companies have aspirations to achieve higher levels of SCP maturity, but many are hampered with inadequate technology to support their goals. Many find that they are unable to get the appropriate investment from stakeholders to support a SCP technology transformation. This session will help attendees build the case for why they should invest in SCP technologies.
Monday, May 08, 2023 / 12:30 PM - 02:00 PM EDT
Visit the Supply Chain Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action.
Monday, May 08, 2023 / 02:00 PM - 02:30 PM EDT
More details to come!
Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT
Lusi Zheng, Sr Director, Advisory, Gartner
This session is intended to discuss how planning organizations are evolving in order to gain agility and resilience.
Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT
Paul Lord, Sr Director Analyst, Gartner
Supply chains will continue to experience unanticipated disruptions and market constraints. In addition to navigating these headwinds, CSCO’s must diagnose and overcome challenging stakeholder dynamics that plague organizations under all conditions. This session will provide actionable insights for CSCO's to mitigate and overcome the most prominent barriers to optimized supply chain performance.
Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT
Vicky Forman, Director Analyst, Gartner
When introducing new products, having a supply chain that is ready to support from day one is essential. Supply chain design changes take time, so it must not be left to the last minute before launch. This session will help you understand how supply chain design can be incorporated into the NPI process, along with the key benefits and processes involved.
Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT
Laura Rainier, Sr Director Analyst, Gartner
What will it take for logistics to meet ambitious decarbonization goals? We will look beyond the conventional approaches to the less conventional ones, which will lead to rapid decarbonization. We will highlight the hard questions that must be addressed to make progress.
Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT
Maria Nieradka, VP Analyst, Gartner
Explore insights and trends on how life science companies are innovating and preparing for future growth and performance; focusing on access and affordability to patients around the world.
Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT
Pierfrancesco Manenti, VP Analyst, Gartner
Commercial innovation is a novel way for the supply chain to grow the top line by developing offerings above and beyond the product. To realize it, CSCOs must focus on three capabilities: unleashing an agile operating model with real-time decision-making execution, monetize capabilities through supply chain as a service offering and sense customers needs and wants via digital twin of the customer.
Monday, May 08, 2023 / 03:00 PM - 03:30 PM EDT
Ryan Polk, Director Analyst, Gartner
For decades, procurement leaders have been focused on transforming their teams. Success has never come easy, and emerging trends make it even more challenging today. To successfully navigate today's dynamic world, procurement leaders must identify the most critical emerging trends impacting their function, unpack the challenges they pose, and prioritize the key actions in response.
Monday, May 08, 2023 / 03:00 PM - 03:45 PM EDT
Noha Tohamy, Distinguished VP Analyst, Gartner
Developing, motivating and retaining your current analytics talent are as critical as attracting top recruits. Come to this roundtable to share with peers best practices, common challenges and learnings on how to build a strong talent pipeline and increase your overall analytics bench strength.
Monday, May 08, 2023 / 03:00 PM - 03:45 PM EDT
Xiaoshun Sue Grant, Director Analyst, Gartner
In this session, we will discuss considerations and changes needed for the planning organization to be ready to go direct to consumer. This session covers changes in the planning strategy, organization structure, and planning processes and metrics to effectively run in a D2C model.
Monday, May 08, 2023 / 03:00 PM - 03:45 PM EDT
Andrea Greenwald, Sr Director, Advisory, Gartner
Strategic third-party relationships have been strained for over three years in the wake of disruption. Attend this roundtable to discuss with peers a range of tactics to collaborate with strategic suppliers, from relationship tactics to building trust, to recommending contractual terms and weathering future storms.
Monday, May 08, 2023 / 03:00 PM - 04:00 PM EDT
David Gonzalez, VP Analyst, Gartner
Structuring the best commercial deal is the foundation of every shipper and 3PL relationship. How do you reach a mutually equitable agreement when the parties are often diametrically opposed? Join this contract negotiation clinic and discover how to negotiate gain share mechanisms, outcome-based commercials and the age-old dichotomy of when and how to apply open book or closed book pricing.
Monday, May 08, 2023 / 03:00 PM - 04:30 PM EDT
Heather Wheatley, Sr Director Analyst, Gartner
Lindsay Azim, Sr Principal Analyst, Gartner
Knowing where to start to estimate the ROI of a sustainability initiative can be difficult. In particular, the financial benefits of different sustainability initiatives can be hard to quantify. Join this workshop to understand the benefits of your initiative that align with broader business goals and develop a plan to navigate and communicate ambiguity.
Monday, May 08, 2023 / 03:00 PM - 05:00 PM EDT
Suzie Petrusic, Director, Research, Gartner
Supply chain professionals rely on digital technology to help inform their decisions for many different business objectives, from recovering from disruptions to customer experience to cost optimization. But rarely are CSCOs satisfied with the the returns on their digital investments. Join this session to learn about a new approach to digital technology that will multiply the decision-making power of your supply chain.
Monday, May 08, 2023 / 03:30 PM - 04:00 PM EDT
Join us for refreshments in a brief break between sessions.
Monday, May 08, 2023 / 04:00 PM - 04:30 PM EDT
More details to come!
Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT
Ankur Mehta, Director, Advisory, Gartner
Quality leaders are caught between two trends: 1) Internally, a shifting definition of "quality" means their remit is expanding beyond typical "QA/QC" tasks; and 2) Externally, customer expectations are evolving to expect higher product quality.
In this session, quality leaders will learn how to determine expectations to drive greater returns and implement new approaches with case studies from leading quality organizations.
Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT
Pia Orup Lund, Sr Director Analyst, Gartner
What happens when our well-known, traditional planning processes (IBP, S&OP, S&OE) aren't fit for a fight anymore? In this session, we'll introduce the concept of decision-centric planning, where we challenge you to rethink how you will plan in the future using technology as an enabler. Prepare to be provoked!
Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT
Marco Sandrone, Sr Director Analyst, Gartner
Defining metrics by planning horizons is a key success factor for effective decision making. However, few supply chain planning leaders do it well. This session helps supply chain planning leaders identify which metrics best fit with strategic planning, S&OP, S&OE and operations execution.
Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT
Beth Coppinger, Sr Director Analyst, Gartner
The impact of being unable to forecast customer expectations for new products, predict upside or downside demand variations, or align supply to demand risk has led CSCOs to invest in creating a digital twin of customers. DToC simulates how a customer reacts given a specific set of ecosystem parameters, conditions, and control or input signals. It helps supply chain organizations fulfill customer demand for products or services, resulting in increased revenue and lasting customer relationships.
Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT
Ken Chadwick, VP Analyst, Gartner
Deployment of digital strategies, and the subsequent change management, is a constant struggle for supply chain leaders. Success lies in organizing to design, deploy and support digital initiatives across the business. This session will introduce top practices leading companies are using to organize leadership and staff to achieve their digitalization objectives.
Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT
Meghan O'Doherty, Director, Advisory, Gartner
Supplier innovation is an often overlooked tool in Procurement’s toolkit, capable of solving evergreen business challenges as well as countering market and geopolitical disruptions. The latest research from Gartner's Procurement Research Team delves into what procurement leaders can do to make sure they are getting the most value possible out of supplier innovation, including how to source innovation ideas and how to decide which innovations to pursue.
Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT
Claudia Clemens, Sr Director Analyst, Gartner
The world of digital commerce is changing and consumer expectation is evolving. Organizations must be aware of these trends and foresee what's ahead. Businesses need to adapt their supply chains in order to meet the ever evolving consumer expectations and stay one step ahead of their competitors in digital commerce. This session will provide the latest digital commerce trends.
Monday, May 08, 2023 / 05:00 PM - 05:30 PM EDT
Brian Whitlock, Sr Director Analyst, Gartner
Risk and disruption have been key themes in logistics for the past two years, and they are likely to continue into the future, if not accelerate. Logistics leaders should join this session to learn how to identify potential future risks associated with logistics networks, and how to plan mitigation strategies to overcome these disruptions.
Monday, May 08, 2023 / 05:00 PM - 05:45 PM EDT
John Blake, Sr Director Analyst, Gartner
Supply chain leaders are either faced with the challenge of delivering sustainable packaging commitments or defining their organizations' sustainable packaging strategy. In this session, participants can ask Gartner's packaging expert how to identify and navigate their challenges in delivering and setting sustainable packaging goals.
Monday, May 08, 2023 / 05:00 PM - 05:45 PM EDT
Sam New, Sr Principal Analyst, Gartner
Risk events, evolving business models and other factors necessitate changes in "supply chain outsourcing" decision making. This roundtable discussion is designed to help manufacturing leaders discuss the optimization and trade-offs associated with outsourcing some or all manufacturing functions to a third-party provider.
Monday, May 08, 2023 / 05:00 PM - 05:45 PM EDT
Kevin Otto, Sr Director Analyst, Gartner
Customer fulfillment leaders are evaluating how tools like RPA can enhance their productivity. It is essential that foundational business processes be in place and streamlined to realize the full benefits of order-to-cash automation. Learn how your peers addressed topics, including customer segmentation, master data management and process mapping, to lay the groundwork for automation.
Monday, May 08, 2023 / 05:30 PM - 07:00 PM EDT
Join us for a networking reception on the Supply Chain Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.
Tuesday, May 09, 2023 / 07:00 AM - 08:30 AM EDT
Join other attendees for breakfast before the day's sessions.
Tuesday, May 09, 2023 / 07:00 AM - 07:30 PM EDT
Registration and Information hours for the day
Tuesday, May 09, 2023 / 09:00 AM - 09:45 AM EDT
Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),
Using the insights, inspirations and proven principles he has applied to his legendary teams and coaching career, Mike Krzyzewski reveals clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. Krzyzewski details the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—that can be applied to every level of personal and professional endeavor. Krzyzewski shares the insights he's gained not only on the basketball court, but also as part of his work with Duke University’s Fuqua School of Business and the recently established The Fuqua/Coach K Center of Leadership & Ethics, where Coach K serves as executive-in-residence, teaching and writing on leadership and ethics during the off-season.
Tuesday, May 09, 2023 / 09:45 AM - 10:30 AM EDT
Join us for refreshments in a brief break following keynote.
Tuesday, May 09, 2023 / 09:45 AM - 07:00 PM EDT
Visit the Supply Chain Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action.
Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT
Amber Salley, Sr Director Analyst, Gartner
Tighter alignment between supply chain planning and smart manufacturing initiatives can help supply chain achieve their goals of operational excellence. Building a bridge with supply planning can lead to reductions in variability and more closely align your company's strategic goals and objectives with smart manufacturing goals.
Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT
Cristina Carvallo, Director Analyst, Gartner
Supply chain planning leaders have had to double down on planning capabilities that support faster, more informed decision-making given the constant state of disruption. In the absence of this, the supply chain is stuck in a constant state of chaotic reaction. This session will help to uncover the breaking points in your supply chain and give you tools to build your scenario planning capabilities and infrastructure to put you in the best position to plan for disruption.
Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT
Thomas Pocock, Sr Director, Advisory, Gartner
The variety of business challenges that procurement leaders are expected to help their organization solve, has made prioritization increasingly difficult for heads of procurement. This session will showcase leading approaches to “filtering out the noise” for heads of procurement, while ensuring that they are able to present a succinct and compelling strategy for their function and showcase the full range of value they can add for the organization.
Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT
Lindsay Azim, Sr Principal Analyst, Gartner
Communication stalemates are a constant roadblock for CSCOs trying to drive change, secure resources, and achieve results in today's human-centric world. It is time to change how you communicate your messages to your peers and the board. Learn how to amplify your communication skills to be heard and let the C-Suite see you as an integral executive leader.
Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT
David Gonzalez, VP Analyst, Gartner
The 3PL community is often criticized for its lack of innovation and thought leadership and admittedly not every 3PL challenges the status quo of the industry. Join this session and find out why this perceived lack of innovation from some in the 3PL community is unfounded and inaccurate. Uncover which 3PLs are pioneering new solutions in an industry that is notoriously lacking in innovation.
Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT
Tom Enright, VP Analyst, Gartner
The issues faced by the retail industry has steadily increased over time, with many historical issues still unresolved. As the industry comes under threat from new selling channels, the growth of e-commerce and increasing consumer returns, only the very best supply chain leaders can buck the trend. This session will show the capabilities and credibility you need to become your company's superhero.
Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT
Ken Chadwick, VP Analyst, Gartner
CEOs must meet the dual challenges of growing the business while responding to the challenges of evolving markets. This presentation will review our most recent insight on the challenges and priorities of the CEO, and how supply chain leaders can respond to support the needs of the business.
Tuesday, May 09, 2023 / 10:30 AM - 11:00 AM EDT
Eric O'Daffer, VP Analyst, Gartner
This session shares the interpreted results of Gartner's Healthcare Provider Supply Chain Organization Design and GPO Study post-pandemic. An update of a 2019 Organizational Design study, this one takes a longitudinal view on what has changed and adds new sections on ESG, Data Analytics and Resiliency to the mix. Learn what new areas are growing in span of control, new reporting relationships and how the nature of GPO relationships have changed.
Tuesday, May 09, 2023 / 10:30 AM - 11:15 AM EDT
Heather Wheatley, Sr Director Analyst, Gartner
We are increasingly using the term "risk appetite" to define how much risk we want to take. But what does that mean in practice? What existing appetite for risk do we have, and what happens when a risk is outside our appetite?
Tuesday, May 09, 2023 / 10:30 AM - 11:15 AM EDT
Lusi Zheng, Sr Director, Advisory, Gartner
Ankur Mehta, Director, Advisory, Gartner
Many trends are reshaping the way leaders manage quality. This is an opportune time to discuss where quality should go and how to get there. Please join this roundtable to share the latest challenges and practices in quality management with peers.
This session is for quality leaders only.
Tuesday, May 09, 2023 / 10:30 AM - 11:15 AM EDT
Miguel Cossio, Director Analyst, Gartner
Procurement leaders are uniquely positioned in enabling their organization's ESG and sustainability agenda, and expectations of the function are higher than ever. Come to this session to engage with your peers and Gartner analysts, and learn how other organizations are prioritizing, incentivizing and supporting suppliers to tackle the complex challenge of engaging suppliers to deliver on sustainability objectives.
Tuesday, May 09, 2023 / 10:30 AM - 11:15 AM EDT
Pierfrancesco Manenti, VP Analyst, Gartner
Creating a compelling digital transformation strategy and roadmap is often a challenge for CSCOs. It requires answering 3 key questions : why? what? how? It requires documenting current gaps, identifying future state, and prioritizing initiatives to deliver business value. Attend this roundtable to discuss your challenges and learn from peers about best practices for creating a compelling supply chain digital strategy and roadmap that your board of directors will approve.
Tuesday, May 09, 2023 / 10:30 AM - 11:30 AM EDT
Carly West, Sr Director Analyst, Gartner
Learn what to expect in a RTTVP contract along with some best practices for negotiating RTTVP contracts for the best total value from Gartner analysts and via discussion with your peers.
Tuesday, May 09, 2023 / 10:30 AM - 12:30 PM EDT
Meghan O'Doherty, Director, Advisory, Gartner
Too often, procurement organizations find their technology needs are deprioritized, delaying, limiting or even preventing digitization efforts. The Gartner procurement research team's latest study identifies why this happens, what procurement can do differently to secure the technology it needs, and how to successfully navigate change management to get the most ROI out of those new tech investments.
Tuesday, May 09, 2023 / 11:30 AM - 12:00 PM EDT
More details to come!
Tuesday, May 09, 2023 / 12:00 PM - 02:00 PM EDT
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT
Michael Dominy, VP Analyst, Gartner
Since 2015, we have been analyzing the digital business impacts on supply chain. Join this session to hear what we’ve learned, what it means to you and how you should be preparing.
Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT
Marko Pukkila, VP Analyst, Gartner
Monthly demand planning in many companies is still a zero-based planning process. The demand plan is built from ground up each month, and all past insights are lost in the process. This session discusses an incremental demand planning process that aims to protect the master plan, builds on existing planning intelligence and achieves more efficient exception based demand planning process.
Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT
Yanni Karalis, VP Analyst, Gartner
Supply chain leaders have prioritized sourcing from their top suppliers, which has led to a sprawl of smaller suppliers entering the organization, increasing risk and rogue spending. They must address the untapped area of tail spend while educating senior leadership on the importance of managing it. This session provides step-by-step guidance on how to build such a cost optimization strategy.
Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT
Dwight Klappich, VP Analyst, Gartner
Gartner research finds that a majority of supply chain organizations plan to adopt some form of intralogistics smart robot. However, many are overwhelmed with all the different options in the market. This session will help attendees make sense of the Intralogistics smart robot solution and provider landscape.
Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT
KC Quah, Sr Director Analyst, Gartner
As complexity increases it becomes harder and harder to make decisions at the speed of business. This presentation will demonstrate how you can decouple the ability to evolve capabilities with growing complexity.
Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT
Kaitlynn Sommers, Sr Director Analyst, Gartner
This session will cover emerging trends to watch out for in the procurement and sourcing applications space.
Tuesday, May 09, 2023 / 12:15 PM - 12:45 PM EDT
Caroline Chumakov, Director Analyst, Gartner
Your best employees are leaving your organization and, as CSCO, you couldn’t be happier. The future-focused CSCO will recognize that turnover has its benefits. Employees can experience skill stagnation and decreased satisfaction with work. Rapidly-shifting skill needs and hybrid work models are upending the traditional employment contract. CSCOs seeking to thrive in a high-turnover future will need to flip their talent strategies on their heads.
Tuesday, May 09, 2023 / 12:30 PM - 02:00 PM EDT
Visit the Supply Chain Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action.
Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT
Brian Schultz, Sr Director Analyst, Gartner
Leaders stand at the intersection of two colliding forces, the extensive digitization of operations and the increasing threat of cyber attack. CSCOs have a false sense of security, because if their supply chains haven’t already been compromised, they likely will be.
Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT
Kevin Otto, Sr Director Analyst, Gartner
Master data management programs are essential to the consistent flow of accurate, up-to-date information throughout the order-to-cash process. Still, many organizations struggle to implement an effective governance model. We describe best practices and practical steps to drive improvements.
Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT
Maria Nieradka, VP Analyst, Gartner
Healthcare provider clients are facing challenges related to managing risk and building resiliency in their supply chain. This breakout session will help supply chain leaders identify and understand how to implement risk and resiliency initiatives. This session outlines a four-step process for healthcare providers to build supply chain resiliency with a focus on data, systems, dashboards and collaboration.
Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT
Lusi Zheng, Sr Director, Advisory, Gartner
Before 2019 many companies grew by expanding the number of SKUs in the market. After COVID-19, when manufacturing capacity was constrained because of labor shortage, companies had to prioritize items with higher margin or with a strategic position in the market resulting in cutting the tail. There has been a shift on growing through SKU optimization, which means having the right mix of volume and margins.
Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT
Rick Franzosa, Sr Director Analyst, Gartner
The global MES market is a foundational building block of smart manufacturing strategies and digital business for manufacturers. Disruptive technologies such as IoT, connected worker solutions and low-code application platforms, as well as mergers and aquisitions are shaking up the market landscape. Supply chain technology leaders should use this session to understand the dynamics of the enterprise MES/MOM market.
Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT
Thomas O'Connor, VP, Team Manager, Gartner
The foundations of the retail industry continue to evolve and supply chain leadership must keep pace. In this critical session we will explore some of the top supply chain trends in the retail industry, how leaders are driving these trends or evolving in response to them and what you can do to keep pace.
Tuesday, May 09, 2023 / 02:00 PM - 02:30 PM EDT
Pia Orup Lund, Sr Director Analyst, Gartner
Gartner's Supply Chain Top 25 companies sense and respond to trends more quickly than their peers. In this session, attendees will learn about the trends that Top 25 companies are responding to and what capabilities differentiate these leading companies.
Tuesday, May 09, 2023 / 02:00 PM - 02:45 PM EDT
Amber Salley, Sr Director Analyst, Gartner
There are many different technologies that can be leveraged by companies to achieve their supply chain planning objectives and aspirations. Attendees in this session will gain insight on what types of technologies are available and what specific use cases have been observed for the different technology types.
Tuesday, May 09, 2023 / 02:00 PM - 02:45 PM EDT
Kamala Raman, VP, Team Manager, Gartner
Nearshoring was all the rage at the height of supply chain constraints in 2021-22. This roundtable will be an interactive opportunity to discuss your experiences with regionalization/nearshoring and learn from the experiences of your peers.
Tuesday, May 09, 2023 / 02:00 PM - 02:45 PM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
In this Ask the Expert Session, Don Scheibenreif and Pierfrancesco Manenti will discuss the implications of machine customers on the supply chain and answer questions from the group.
Tuesday, May 09, 2023 / 02:00 PM - 03:30 PM EDT
Lindsay Azim, Sr Principal Analyst, Gartner
Organizations are making bold commitments to achieve net-zero GHG emissions. CSCOs are in the spotlight for emission reductions in the value chain, but don’t have a plan to reach these goals. This interactive session will use Gartner tools and templates to develop a strategic roadmap to net zero.
Tuesday, May 09, 2023 / 02:00 PM - 04:00 PM EDT
Sam Berndt, Sr Director, Research, Gartner
Many organizations are struggling with unreasonable expectations around last mile. Your business customers are familiar with the level of last-mile service they receive, and are frustrated that B2B last mile feels antiquated by comparison. This session will discuss these expectations and their implications, and provide a viable path forward for B2B to feel like B2C, without the same level of investment.
Tuesday, May 09, 2023 / 03:00 PM - 03:30 PM EDT
More details to come!
Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT
Customer experience initiatives in quality are haphazardly tacked-on to existing initiatives and workflows, eventually deprioritized for product quality. Quality leaders will learn how Johnson & Johnson transformed their quality operating model to prioritize and enhance customer experience.
Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT
Beth Coppinger, Sr Director Analyst, Gartner
The number one priority of CEOs is driving growth and CSCOs are increasingly called on to support this agenda. Delivering on the basics of on-time and in-full to drive customer satisfaction is no longer enough. Competitive advantage comes from driving excellence in CX to improve customer ease and ultimately deliver commercial innovation. Attendees will learn the three-part recipe for driving growth.
Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT
Kevin Lawrence, Director Analyst, Gartner
Everyone thinks of electric vehicles and renewable energy as the key technologies driving sustainability — and they do. But digital also plays a huge and so far underutilized role. Executives should use AI, IoT, blockchain and other digital technologies to make faster sustainability and ESG impact.
Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT
Sarah Watt, VP Analyst, Gartner
Successful application of the circular economy relies on selecting the right products. In this stretching session, we will examine the key product, market, and financial and environmental attributes that must be assessed to discriminate between winning and losing circular economy products.
Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT
Brian Whitlock, Sr Director Analyst, Gartner
China is projected to lose the number one position in global trade growth in 2023 onwards to ASEAN and South Asian countries. The IMF notes that with high inflation and slowing economies, trade’s power to accelerate growth, lower prices and diversify sources of key inputs is more crucial for companies and countries than it was before the present wave of crises. Logistics leaders should join this session to learn how they can take a leadership role in shaping this new direction.
Tuesday, May 09, 2023 / 04:00 PM - 04:30 PM EDT
Ryan Polk, Director Analyst, Gartner
Rapid change, disruption and stakeholder pressure have made category management a top priority for procurement leaders. Leaders in this space are now redefining what category management is and its role within procurement. In this session, we will highlight key insights about how category management is evolving and what procurement leaders can do now to ensure success.
Tuesday, May 09, 2023 / 04:00 PM - 04:45 PM EDT
Simon Jacobson, VP Analyst, Gartner
Current labor market constraints present an opportunity for organizations to reflect on future skill and competency requirements. Manufacturers want a workforce that can operate between the virtual and physical worlds seamlessly but they struggle to attract, up/reskill and retain talent. This lightly moderated roundtable is a unique opportunity for attendees to gather around a common challenge to share experiences and learn from one another.
Tuesday, May 09, 2023 / 04:00 PM - 04:45 PM EDT
Andrea Greenwald, Sr Director, Advisory, Gartner
Health systems are feeling an increased pressure to build and expand supplier diversity programs within a short time horizon. Use this time to discuss with your peers on how to expand supplier diversity programs beyond GPO reporting to improve the health of local economies.
Tuesday, May 09, 2023 / 04:00 PM - 04:45 PM EDT
Koray Kose, Sr Director Analyst, Gartner
Modern day slavery, forced labor and human trafficking is causing significant risk exposure to supply chains from material, reputational and compliance risks. Organizations might unknowingly contribute to this exploitation, risking their other CSR/ESG efforts to turn into "damaged goods" through their ecosystem exposure. This session aims to uncover the important steps companies should take and make this topic a C-level priority.
Tuesday, May 09, 2023 / 04:00 PM - 04:45 PM EDT
Dana Stiffler, Distinguished VP Analyst, Gartner
Gartner research shows that your post-COVID-19 employee turnover rates will be permanently higher by 15% to 20% on average. CSCOs must face this fundamental shift in employment markets head-on and renovate their mindsets and talent strategies to suit. This session provides a forum for lively discussion and creative solutions to address this latest supply chain talent disruption.
Tuesday, May 09, 2023 / 04:30 PM - 05:15 PM EDT
Join us for refreshments in a brief break between sessions.
Tuesday, May 09, 2023 / 05:15 PM - 06:00 PM EDT
Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.
Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool.
Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.
Tuesday, May 09, 2023 / 06:00 PM - 07:00 PM EDT
Join us for a networking reception on the Supply Chain Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.
Wednesday, May 10, 2023 / 07:00 AM - 08:30 AM EDT
Join other attendees for breakfast before the day's sessions.
Wednesday, May 10, 2023 / 07:00 AM - 04:45 PM EDT
Registration and Information hours for the day
Wednesday, May 10, 2023 / 09:00 AM - 09:45 AM EDT
Carla Harris, Senior Client Advisor, Morgan Stanley
Carla Harris is Senior Client Advisor at Morgan Stanley, that’s true. But she is also a gospel recording artist, and author of three books: Expect to Win: 10 Proven Strategies to Surviving in the Workplace and Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career and Lead to Win.
In this presentation, Carla talks with audiences about the components of positioning yourself to maximize success as a leader in today's work environment. She elaborates on the eight pearls of intentional leadership: authenticity, building trust, creating other leaders, creating clarity, diversity, innovation, inclusivity and voice.
Wednesday, May 10, 2023 / 09:45 AM - 10:30 AM EDT
Join us for refreshments in a brief break following keynote.
Wednesday, May 10, 2023 / 09:45 AM - 01:30 PM EDT
Visit the Supply Chain Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action.
Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT
Salil Joshi, Sr Director Analyst, Gartner
Many healthcare provider systems have gone through a mega-merger in the last few years. Supply chain leaders at these health systems are tasked with execution of the merger activity and consolidation of supply chain functions to optimize real value from the merger. This session will cover best practices implemented by a large health system with a focus on people, process and technology.
Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT
Russell Shimp, Executive Director, WW PC Fulfillment Team, Lenovo
Data is the fuel in supply chain, however it is often unutilized. Actually, the focus is shifting from data to insights, and further to decisions and actions. This session will demonstrate how leading supply chain organizations have used data insights to support various use cases of decision intelligence.
Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT
Noha Samara, Director Analyst, Gartner
This session highlights key supply chain planning trends and sheds light on great planning practices adopted by leading organizations and the Top 25 Supply Chains.
Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT
Brian Whitlock, Sr Director Analyst, Gartner
Pre- and post-industrial revolution companies manufacture goods and deliver them directly to their customers using a horse and cart and later in motorized vehicles – 1PL. Today we have moved through 2PL, 3PL, 4PL and 5PL and more companies are building their own delivery networks and supply chain platforms to seize back control from highly outsourced logistics models to in-house commercial models.
Wednesday, May 10, 2023 / 10:30 AM - 11:00 AM EDT
Simon Jacobson, VP Analyst, Gartner
This breakout will outline the key technology themes and emerging solutions that leading edge supply chain organizations' are adopting to address the competitive dynamics of their markets. This session will leverage Gartner's research to highlight the key issues driving investments in emerging supply chain technologies.
Wednesday, May 10, 2023 / 10:30 AM - 11:15 AM EDT
Carly West, Sr Director Analyst, Gartner
What ROI should you expect from a RTTVP? How much value should you be expecting RTTVP to deliver to your business? What practices or process should you put in place to realize more ROI?
Wednesday, May 10, 2023 / 10:30 AM - 11:15 AM EDT
Noha Tohamy, Distinguished VP Analyst, Gartner
According to the 2021 Gartner Supply Chain Transformation Drivers, Best Practices and Benefits Survey, supply chain planning is the function most impacted by digital transformation in the last three years. This roundtable will discuss challenges and best practices in leveraging digital transformation to achieve long-term strategic goals.
Wednesday, May 10, 2023 / 10:30 AM - 11:15 AM EDT
Fareen Mehrzai, Sr Director Analyst, Gartner
Procurement leaders are struggling to attract and retain talent, that leads to a significant impact on their ability to deliver business priorities. To address high turnover and evolving employee preferences, procurement leaders are strengthening their employee value proposition. This roundtable will provide a platform for leaders to share insights into what is working, what is not and how a compelling EVP can be the key to the talent challenges.
Wednesday, May 10, 2023 / 10:30 AM - 11:15 AM EDT
Beth Coppinger, Sr Director Analyst, Gartner
Eighty-nine percent of the board of directors (BoD) no longer see digital as a separate strategy but as an implicit part of the overall growth strategy. If your BoD is focused on driving growth, what is your supply chain doing to support that goal? In this session, we will discuss the barriers and opportunities to transform your supply chain into a growth driver.
Wednesday, May 10, 2023 / 10:30 AM - 12:00 PM EDT
Sarah Watt, VP Analyst, Gartner
Manufacturing is central to achieving enterprise sustainability ambitions and goals. Often, progress is hampered by aged infrastructure, a lack of capital investment and a failure to challenge conventional wisdom. In this session, we will identify the untapped potential of manufacturing to deliver sustainability goals and outline strategies to transform the DNA of manufacturing to benefit people, planet and profit.
Wednesday, May 10, 2023 / 11:30 AM - 12:00 PM EDT
More details to come!
Wednesday, May 10, 2023 / 12:00 PM - 01:30 PM EDT
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Wednesday, May 10, 2023 / 12:00 PM - 01:30 PM EDT
Join us for a dessert reception on the Supply Chain Xpo where you can engage with peers, Gartner experts, and exhibitors while enjoying delicious treats. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.
Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT
Marko Pukkila, VP Analyst, Gartner
Manufacturing companies struggle in maintaining stable operations in their factories. Rapidly changing customer demands lead to frequent changeovers to the production schedules and equipment setups, resulting too much downtime and lost production capacity. In this session we talk about the effects of unbalanced and unrealistic supply plans being tossed over to the operations, and discuss how supply chain planning process can help improve operations stability.
Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT
CSCOs face critical challenges beyond the ability of just one organization. Forty-four percent of supply chain leaders recognize ecosystem partnerships as key to addressing critical concerns, but most CSCOs report a high degree of difficulty in execution. This session explores the barriers to ecosystem success and the approaches that leading supply chain leaders take to overcome challenges, and share lessons on areas where industry ecosystem partnerships are working.
Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT
Laura Rainier, Sr Director Analyst, Gartner
Procurement leaders are under significant pressure to deliver on Scope 3 GHG emissions reduction goals. But how do they know that the goals will be met? This provocative session will show how procurement leaders should lean into complexity and uncertainty to understand supply chain capability and take preemptive action.
Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT
Amber Salley, Sr Director Analyst, Gartner
Supply chain planning teams are considering ways to integrating probabilistic planning into their organizations in order to get better outcomes out of the planning process and enable higher levels of automation. Attendees of this session will see case studies of companies that have successfully incorporated probabilistic planning into their supply chains.
Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT
Carly West, Sr Director Analyst, Gartner
TMS solutions are often the cornerstone of an organization's overall transportation technology strategy. New providers continue to enter the market and major acquisitions are taking place. Supply chain technology leaders who attend this session will gain insight into the trends of the TMS market, leading TMS vendors and the critical capabilities of today's solutions.
Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT
Vicky Forman, Director Analyst, Gartner
Supply chain networks are changing. Change is occurring throughout the length of the supply chain, from sourcing through manufacturing to logistics. All too often, these changes are made in silos and logistics leaders must respond to changes upstream. This session will educate logistics leaders about the shifts in manufacturing and sourcing networks and what to do about it.
Wednesday, May 10, 2023 / 01:30 PM - 02:00 PM EDT
Dana Stiffler, Distinguished VP Analyst, Gartner
The Gartner/ASCM Supply Chain Diversity, Equity and Inclusion project launched in 2020 to capture data on broad DEI dimensions (racial and ethnic minorities, women, LGBTQ+, physical ability and others) and initiatives. Join the association for supply chain management CEO Abe Eshkenazi and Gartner's Dana Stiffler to explore the 2023 results and get new ideas or renewed resolve on your DEI journey.
Wednesday, May 10, 2023 / 01:30 PM - 02:15 PM EDT
Eric O'Daffer, VP Analyst, Gartner
Maria Nieradka, VP Analyst, Gartner
Curious about supply chain innovation? Want to learn about what makes a tremendous supply chain innovation in today's changing environment in technology or process, customer or patient, social impact or people breakthroughs? Join this Ask the Expert session with the research lead of Gartner's Innovation Research since 2014 ready to ask questions about supply chain innovation and how to think about it at your organization.
Wednesday, May 10, 2023 / 01:30 PM - 02:15 PM EDT
David Gonzalez, VP Analyst, Gartner
Many logistics leaders talk about their desire to become shipper of choice with their 3PLs, but their strategies are often developed in an echo chamber of shippers and exclude any input from the 3PLs. Join this roundtable where we break with tradition and bring the 3PL and shipper communities together to discuss and share their expectations for this notion to becoming a shipper of choice.
Wednesday, May 10, 2023 / 01:30 PM - 02:15 PM EDT
Thomas O'Connor, VP, Team Manager, Gartner
Retailers supply chain leaders are expected to continuously refine and enhance fulfillment offerings for digital shoppers while optimizing their cost-to-serve. In this session, participants will actively discuss their fulfillment offerings alongside topics including evolving consumer wants and needs, the growing influence of sustainability on the last mile and the role of incentives to shape demand for fulfillment offerings.
Wednesday, May 10, 2023 / 01:30 PM - 03:00 PM EDT
Andrea Greenwald, Sr Director, Advisory, Gartner
Increasing supplier diversity spend has been a hot topic for organizations of all sizes for almost three years. Companies are reaching an inflection point where programs built on spend metrics alone will begin to lessen in importance with competing priorities. Attend this workshop to discuss the impact of supplier diversity programs in supporting your organization and improving generational wealth.
Wednesday, May 10, 2023 / 02:30 PM - 03:00 PM EDT
More details to come!
Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT
Claudia Clemens, Sr Director Analyst, Gartner
Imagine your favorite snacks are obsolete because base ingredients are too scarce. Food and beverage (F&B) supply chains are impacted constrained availability of commodities we once took for granted. Crops may be impacted by poor yields, high costs, greater regulation, and fewer growers to source from. F&B supply chain leaders will gain a macro view of climate impacts on their supply chain and best practices to respond to these risks.
Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT
Ankur Mehta, Director, Advisory, Gartner
There’s a great deal more to managing supplier performance than just implementing a scorecard. Improving the performance of existing suppliers is among the top critical tactics that quality can use to deliver value to the business. Join this session to get insights into key steps needed to develop a best-in-class supplier quality management strategy.
Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT
Brenda Westbrook, Sr Director Analyst, Gartner
Use of external manufacturers presents additional challenges over and above supply planning internally. This session shares insights on different tactics companies are using to strengthen this interface.
Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT
Heather Wheatley, Sr Director Analyst, Gartner
Effective business continuity management is a cornerstone of risk and crisis response. However, few organizations go further than asking suppliers to confirm if they have a plan, and fail to assess its effectiveness. In this session, we will explore ways to develop a robust business continuity plan and the key elements companies should assess as they collaborate with suppliers to jointly mitigate risk.
Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT
Rick Franzosa, Sr Director Analyst, Gartner
Standardization of corporate business applications makes for good business, standardization of manufacturing applications is often a disaster, especially for manufacturers with diverse manufacturing processes. The answer is not in technology standardization but in process, data and metrics standardization. This session will describe how this can be accomplished to achieve both corporate standardization goals and local manufacturing optimization.
Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT
Michael Dominy, VP Analyst, Gartner
Supply chain as a Service (SCaaS) is an opportunity for enterprises and service providers with advanced supply chain capabilities and enabling technologies, to drive revenues within existing and new business models. This session will explain what SCaaS is, why it is an opportunity now and who is offering SCaaS.
Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT
Eric O'Daffer, VP Analyst, Gartner
Collaboration in the healthcare supply chain is not dead yet but it is extremely sleepy. Come wake up at this session sharing how innovation is the elixir that drives the healthcare supply chain collaboration of the future. Gartner's joint supplier and provider framework supported by examples of leadership on all sides of the equation will point your organization in the right direction for how to gain the benefits of innovative collaboration.
Wednesday, May 10, 2023 / 03:30 PM - 04:00 PM EDT
Join us for refreshments in a brief break between sessions.
Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT
Brian Schultz, Sr Director Analyst, Gartner
Supply chain leaders are often oblivious to the threats posed by suppliers — every vendor where an organization’s information is used, stored and created is a potential cyber risk. This session will cover how to define your objectives and engage stakeholders to set standards and expectations of suppliers; how to identify, assess and address the cyber risks relevant to suppliers; and what services are available to monitor and automate responses to identified threats.
Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT
Xiaoshun Sue Grant, Director Analyst, Gartner
Low maturity organizations let financial budget dictate their operational plan. Medium maturity organizations focus on reconciling the difference between the two. This session pushes Supply Chain Planning Leaders to integrate Financial Planning and Sales & Operations Planning processes by aligning the input and assumptions early on and layering on financial risks and opportunities on top of the S&OP outcome.
Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT
Jose Reyes, Sr Director Analyst, Gartner
Understanding Scope 3 emissions and how to calculate them has proven to be a significant challenge for many logistics leaders. Many organisations have a blend of both leading LSPs and local heroes, which poses its own set of challenges for data collection. Add to this a lack of technology and a sharp focus on just remaining in business, many shippers struggle to successfully account for their Scope 3 emissions.
Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT
Kaitlynn Sommers, Sr Director Analyst, Gartner
Market conditions and external pressures require sourcing and procurement organizations to move past digitization to autonomous capabilities to combat challenges and remain competitive. This session will explore hyperautomation and the autonomous capabilities emerging across source to contract processes.
Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT
Ronak Gohel, Director Analyst, Gartner
In an inflationary world with softening demand, manufacturing networks must be optimized for the hidden cost of under utilized capacity. Join this session to understand how decision making frameworks are being adapted using network optimization principles.
Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT
Marco Sandrone, Sr Director Analyst, Gartner
Factors such as fluctuating demand, difficulty to forecast revenue and profit streams, a wide and complex product portfolio, and the need to integrate engineering into the conversations have a huge impact on the need to customize S&OP for engineering-to-order organizations. This presentation offers organizations operating in ETO environment a set of practical suggestions in support to the enhancement of their S&OP practices.
Wednesday, May 10, 2023 / 04:15 PM - 04:45 PM EDT
Kevin Lawrence, Director Analyst, Gartner
Companies often struggle to make progress towards ambitious sustainability goals because there is a gap between everyday operations and sustainability efforts. This session will offer CSCOs pragmatic strategies to begin to weave sustainability directly into supply chain activities where critical decisions are routinely made.