Malcolm Gladwell
Guest Keynote

Malcolm Gladwell

New York Times Bestselling Author & Journalist
Malcolm Gladwell is the author of five New York Times bestsellers — The Tipping Point, Blink, Outliers, What the Dog Saw, and David and Goliath: Underdogs, Misfits and the Art of Battling Giants. His newest book, Talking to Strangers: What We Should Know about the People We Don't Know, releases September 2019. He has been named one of the 100 most influential people by TIME magazine and one of the Foreign Policy’s Top Global Thinkers.
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Wednesday, October 23, 2019 09:00 AM|Wednesday, October 23, 2019 09:45 AM
Guest Keynote: Fast Tech, Slow People

One constant in the history of innovation is that technology moves much more quickly than users do. Why does that gap exist? And how do we close it?

From the telephone to the smartphone, or the VCR to youtube, new technologies show the same pattern. Innovations mature technoligically long before they are understood socially. Economists, in fact, have what they call the 25 year rule for technologies: that's how long it takes users to figure out what something new is for. Those who can exploit that comprehension window--shorten it, enrich it--have enormous advantages in the marketplace. Is that possible? If so, what does speeding up comprehension look like?

Wednesday, October 23, 2019 10:00 AM|Wednesday, October 23, 2019 10:45 AM
Exclusive Fireside Chat with Malcolm Gladwell

Please join our Guest Keynote speaker Malcolm Gladwell for a fireside chat following the morning keynote.

Hear it first at Gartner IT Symposium/Xpo™