Gain insights into the opportunities and challenges of powering digital transformation across key verticals. View the agenda below for featured opportunities.

Agenda / By Industry

Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
A View Over the Digital Banking Horizon: Scenarios for You and Your Industry
Alistair Newton, VP Analyst, Gartner

Mapping out a scenario for a digital banking world — describing the threats and opportunities emanating from the digitalization of the industry practical implications and issues associated with each scenario and quadrant.


Sunday, 04 November, 2018 11:00 AM|Sunday, 04 November, 2018 11:45 AM
Ask the Analyst: Emerging Technologies — Making Sense of the Two Blockchain Scenarios.
Fabio Chesini, Sr Director Analyst, Gartner

Join this session to ask the analyst about these two main approaches for Blockchain: the Business-Oriented scenario and the Asset-Oriented scenario. Within the context of those scenarios, learn about such issues as: - How is blockchain technology maturing for both scenarios? - How are organizations progressing with different proofs of concept for blockchain? - Where will the derived value come from in the short, mid and long term? - What are the various Blockchain consortia up to? - And if large-scale business use cases don't exist yet, what I should be doing about this technology now?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
A Roadmap for Banks in the Age of Human Augmentation
Vittorio D'Orazio, Sr Director Analyst, Gartner

This session examines the steps needed to achieve human augmentation that includes AI, automation/RPA and IoT: - Why Human Augmentation Is So Important to Banks Today - First Step: from Experimenting to Deploying - Reaching Maturity: from Sowing to Harvesting - Running AI: From Revenue Generation to Risk Management


Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
Measuring Success in Digital Banking — KPIs, Value and ROI
Alistair Newton, VP Analyst, Gartner

Expanding on the digital banking taxonomy capability for financial agility, we start to explore new ways of measuring success in digital banking 


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
In the Air: Moving Your Bank Into the Cloud
Vittorio D'Orazio, Sr Director Analyst, Gartner

Using cloud strategies for renewing, creating or simply partially replacing your core systems is no longer a taboo subject, even for the public cloud. Offerings are maturing fast and the signs exist to show that this technology will become mainstream sooner than expected. This session will examine: - the state of the art for Core Banking Systems (CBS) in the cloud - the strategic options regarding CBS and cloud - the critical success factors in choosing the right cloud provider for CBS


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Ask the Analyst: New Realities for Digital Battle — The Data-centric Bank
Alistair Newton, VP Analyst, Gartner

The battle is now around data. Here we will explore aspects of the Physiology of Money and explain how banks can scale around a new vision for customer data.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Gartner Eye on Innovation Awards for Financial Services
Juergen Weiss, Practice Vice President, Gartner
Pete Redshaw, Practice Vice President, Gartner

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Meetup: Best Practices in Exploiting Cloud Computing in the Banking and Financial Services Industry
Peer Open Discussion (no Gartner facilitation), ,

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Meetup: Best Practices for Implementing an API Economy in Private Banking
Peer Open Discussion (no Gartner facilitation), ,

In the age of digital business, many organizations are implementing API strategies. What are the benefits of an API economy in the private banking sector for internal organizations? What API services can be offered to clients and third parties? Discuss successes and failures in your API journey thus far. What has worked? What has not? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 12:45 PM
Three Pitfalls Communication Service Providers Can Avoid When Undergoing Digital Transformation
Neil Osmond, VP Analyst, Gartner

Most CSPs are undergoing some form of digital transformation initiative. Some are progressing well, some are not. Of those who are not, they share common pitfalls. This presentation will highlight what not to do (and what to do about it), based on observations and leanings from CSPs.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Measure Your Digital Progress: Key Performance Indicators for Communications Service Providers
Neil Osmond, VP Analyst, Gartner

CIOs must influence the development of goals and metrics that lay out the digital business journey and sharpen expected outcomes. This presentation describes the context and give examples for communication service providers to develop effective key performance indicators.


Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
The Road to the Future of Higher Education
Terri-Lynn Thayer, VP Analyst, Gartner

Higher education institutions in 2023 will look quite different due to trends shaping society, education and the economy. Despite higher education's lack of digital urgency, institutions' digital ambition will shape how institutions respond so as to leverage the trends and technologies rather than succumb to these pressures. This session will discuss trends, technologies and business models impacting higher education and highlight a roadmap for a successful digital transformation.


Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Is It Time to Get Serious About Blockchain in Government and Education?
Rick Holgate, Sr Director Analyst, Gartner
Terri-Lynn Thayer, VP Analyst, Gartner

Both education and government have been seduced by the promises of blockchain in innumerable use cases. Was all the giddiness worth it? What have we learned? Is it finally time to sober up and get serious? Or is the binge still on? Looking back on a year of irrational exuberance, we observe some moments of lucidity and offer advice on thinking rationally and constructively about next steps.


Sunday, 04 November, 2018 01:30 PM|Sunday, 04 November, 2018 02:00 PM
How to Scale Higher Education is the Elephant in the Room
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner

The 2018 CIO Survey identified scaling digital business as the new frontier for all industries. Higher education is no different. Scalable affordable quality education is a challenge of societal proportions today and how we succeed may define humanities future. This session outlines some practical approaches to traversing the trough from the peak of inflated expectations to the plateau of productivity by understanding the dimensions of scale, barriers to scale and what you can do to set the foundations for successful scaling today.


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
The Workplace and Education Being on a Collision Course is a Good Thing
Terri-Lynn Thayer, VP Analyst, Gartner

The traditional distinction between higher education and the workplace is collapsing. Workplaces rely on staff with high degrees of digital dexterity and data fluency. The changing workplace also means that, many staff are looking to reskill and upskill to advance in their careers or to change careers. Higher education institutions needs to respond to these changing demands in the types of programs they offer, how they support student learning and how they engage with their partner ecosystem. What does this mean for you as CIO and how can you help your institution navigate this changing environment.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
Digital Assessment in Education Must Move Beyond Putting 'Electricity to Paper'
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner

Digital assessment was once about simply "putting electricity to paper." Today brings a wide variety of new ways to gain insight into learning, many of which will require new systems, new approaches and new conversations with instructional leadership. The CIO needs to be aware of the direction these trends are heading and how to position your institution for this new future.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:00 AM
Roundtable: Successful ERP in Public Sector, Education and Government — Lessons From the Front Line
Joerg Luef, Sr Executive Partner, Gartner

Many EMEA public sector, education and government organizations are planning, or are in the midst of large transformational ERP initiatives. The culture, politics and organizational change challenges for these sectors compound the challenges of postmodern ERP. However, it is possible to be successful, and this session will present examples and encourage peer sharing of best practices and lessons learned.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Meetup: Digital Innovation in Education
Peer Open Discussion (no Gartner facilitation), ,

Join your education peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Provider CIOs: How to Cross the Divide to Successful Digital Care Transformation
Mike Jones, Sr Director Analyst, Gartner

Provider pressure to digitize care and transform their value has reached a tipping point. Provider CIOs' leadership challenges (culture, politics, architecture) match their technology challenges (IoT, Blockchain, HIE, EHR). Enable digital care transformation at the intersection of your organization, digital strategy, and technology mastery and set a path to accelerate your progress over the next 12 months.


Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Exploiting AI to Successfully Transform Government Services
Rick Howard, VP Analyst, Gartner

Top performing organizations increasingly depend on artificial intelligence (AI) solutions to deliver critical business outcomes. Government CIOs must strategically invest in AI to optimize public services and transform the work environment. This presentation provides a framework to evaluate and quickly implement AI projects that provide immediate business value.


Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Agile Modernization in Government: Stop Admiring the Mountain and Start Climbing
Neville Cannon, Sr Director Analyst, Gartner

Transformation won't happen through digital government programs that tinker around the edges. Government needs to be brave and strategic, and embark on the biggest transformation of a generation, rebuilding a digital-native-oriented government. How do you stop being intimidated by the magnitude (of work, funding/technical debt, cultural impediments) and break it down into finite, manageable steps in multiple dimensions (financing, technology refresh, new service delivery models and organizational change management).


Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Is It Time to Get Serious About Blockchain in Government and Education?
Rick Holgate, Sr Director Analyst, Gartner
Terri-Lynn Thayer, VP Analyst, Gartner

Both education and government have been seduced by the promises of blockchain in innumerable use cases. Was all the giddiness worth it? What have we learned? Is it finally time to sober up and get serious? Or is the binge still on? Looking back on a year of irrational exuberance, we observe some moments of lucidity and offer advice on thinking rationally and constructively about next steps.


Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
Is Digital Government About Transformation, Optimization, or Both?
Rick Howard, VP Analyst, Gartner

The technologies and capabilities now disrupting and transforming private sector industries are being adopted more slowly and with less urgency by government. In this presentation, government CIOs will learn how to speed progress by prioritizing business optimization over transformation and establishing realistic expectations about the scale and scope of change their organizations can absorb.


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
Healthcare Unbounded: Technologies That Break the Institutional Barriers to Deliver Health Value
Mike Jones, Sr Director Analyst, Gartner

Disruptive forces, emerging technologies and new alignments enable more value in healthcare: Many barriers prevent the cross entity orchestration of care today Technologies like blockchain, HIEs, digital twins and IoT enable you to break down the barriers among healthcare entities Deploy these technologies to drive innovation and deliver health value across the healthcare ecosystem


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
Putting Digital Government Strategies Under the Microscope
Arthur Mickoleit, Sr Principal Analyst, Gartner

2020 is less than 20 months away. It is time to take a long hard look at your digital government strategy. Government CIOs need to capture the evolving digital opportunities and risks for their organization's core business and shape the business strategy accordingly. This session gives CIOs the tools to assess digital urgency and readiness in order to adjust their strategic direction and maximize the value of their investment.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
Letting Go of Government Constraints to Enable Adoption of Public Cloud
Neville Cannon, Sr Director Analyst, Gartner

All governments claim uniqueness and want control, empowering them to shun or impose additional requirements on, public cloud providers. Agencies have typically classified data poorly and generally higher than necessary. Exacerbated with insistence of data sovereignty, this is now preventing wider public cloud adoption and should be challenged. We offer practical advice to ensure that rational thought processes are baked into the organization to prevent unnecessary and unsustainable effects.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
AI: The Healthcare Path From Hype to Value Requires Trust
Jeff Cribbs, VP Analyst, Gartner

AI holds both great promise and priority across healthcare. Move past the hype by following a path to value paved by trust. Understand the hype today around AI in healthcare and learn how organizations are realizing value from AI, including the evidence of that impact. See how you can create trust in AI to deliver even more business value.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Meetup: Best Practices in Government and the Public Sector for Negotiating Software & Cloud Contracts
Peer Open Discussion (no Gartner facilitation), ,

What have you found to be the biggest barriers to successfully contracting for software or cloud solutions? Is it internal procurement process? Drawn out negotiations? What have you found to be successful? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Ask the Analyst: Data and Analytics in Government
Rick Howard, VP Analyst, Gartner

This session will discuss progress, issues and use cases in the deployment of data analytics in government.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:15 PM
Roundtable: Best Practices in Data and Analytics as Transformational Power in Government
Stephanie Pech, Executive Partner, Gartner

The objective of the roundtable is to share best practices but also war stories on how to start, leverage and sustain data and analytics in the public sectors. It will also share practices on how to desilo agencies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:15 PM
Roundtable: Scale Digital Leadership Competencies and Skills in the Public Sector. How Do We Get There?
Michael Von Uechtritz Und Steinkirch, Sr Executive Partner, Gartner

Digital leadership at public sector organizations is different due to social obligations as an employer, regulatory requirements and, often, a strong presence of unions and works councils. So different routines of leadership styles, models and measures apply. This roundtable is intended to have representatives share their experiences on success and failures in the development of required new competencies and skills within their public sector organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Meetup: Digital Business in the Public Sector
Peer Open Discussion (no Gartner facilitation), ,

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:00 AM
Roundtable: Successful ERP in Public Sector, Education and Government — Lessons From the Front Line
Joerg Luef, Sr Executive Partner, Gartner

Many EMEA public sector, education and government organizations are planning, or are in the midst of large transformational ERP initiatives. The culture, politics and organizational change challenges for these sectors compound the challenges of postmodern ERP. However, it is possible to be successful, and this session will present examples and encourage peer sharing of best practices and lessons learned.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Provider CIOs: How to Cross the Divide to Successful Digital Care Transformation
Mike Jones, Sr Director Analyst, Gartner

Provider pressure to digitize care and transform their value has reached a tipping point. Provider CIOs' leadership challenges (culture, politics, architecture) match their technology challenges (IoT, Blockchain, HIE, EHR). Enable digital care transformation at the intersection of your organization, digital strategy, and technology mastery and set a path to accelerate your progress over the next 12 months.


Sunday, 04 November, 2018 12:15 PM|Sunday, 04 November, 2018 12:45 PM
Here It Comes: Wave Three of Healthcare Consumer Engagement
Jeff Cribbs, VP Analyst, Gartner

Harness a new wave of practices and technology to deliver consumer engagement for your healthcare organization. Consumer access and control of health data will fundamentally change the health data economy. In wave three, digital becomes more digital (automation), and humans become more human (conversational interfaces). Use this vision to plan your engagement strategy.


Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
Life Science Companies' Digital Platform Implementation Plan
Michael Shanler, VP Analyst, Gartner

Life Science companies must choose a role aligned with their digital ambitions to design and build a platform for their business success. Establish your digital platform to participate, or lead, in creating health value in the broader healthcare ecosystem. Follow best practice steps to define, design, and implement your digital platform. Learn from successful case studies across industry to ensure your own success.


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
Healthcare Unbounded: Technologies That Break the Institutional Barriers to Deliver Health Value
Mike Jones, Sr Director Analyst, Gartner

Disruptive forces, emerging technologies and new alignments enable more value in healthcare: Many barriers prevent the cross entity orchestration of care today Technologies like blockchain, HIEs, digital twins and IoT enable you to break down the barriers among healthcare entities Deploy these technologies to drive innovation and deliver health value across the healthcare ecosystem


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
AI: The Healthcare Path From Hype to Value Requires Trust
Jeff Cribbs, VP Analyst, Gartner

AI holds both great promise and priority across healthcare. Move past the hype by following a path to value paved by trust. Understand the hype today around AI in healthcare and learn how organizations are realizing value from AI, including the evidence of that impact. See how you can create trust in AI to deliver even more business value.


Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Digital Insurance and the CIO: New Roles and Responsibilities Are a Must!
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Digital insurance is not only reshaping the industry but radically changing the roles & responsibilities of the insurance CIO. This will be a review of major trends including how innovative CIOs are transforming for greater value to their company and career advancement.


Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Why Insurance CIOs Need a Digital Business Platform Roadmap and What It Entails
Juergen Weiss, Practice Vice President, Gartner
Laurie Shotton, Sr Director Analyst, Gartner

What are the building blocks you need to support the new value proposition for a digitalized insurance business? How do life and P&C insurance CIOs identify the technologies they need to successfully manage their ecosystems, their customers, their data and their employees? That needs a digital business platform capable of integrating diverse technologies such as analytics, blockchain or the Internet of Things. This session will help CIOs build the technology roadmap for the business ecosystems and the digital business platforms they need to deliver their new value proposition.


Sunday, 04 November, 2018 01:30 PM|Sunday, 04 November, 2018 02:15 PM
Meetup: Best Practices for Developing a Digital Customer Experience Strategy in the Insurance Industry
Peer Open Discussion (no Gartner facilitation), ,

My organization is developing a plan to create a digital customer experience strategy. Where have you found success? What hurdles did you encounter? Were you able to overcome them? How did you determine which aspects the business owns vs. IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
The Three Most Important Success Factors for Digital Transformation in Insurance
Laurie Shotton, Sr Director Analyst, Gartner

The level of digital maturity among life and P&C insurance organizations is still mediocre at best and many insurance CIOs struggle to scale or reap the benefits of their digital transformation efforts. This presentation will present the most common mistakes in digital transformation and suggest best practices to mitigate them increasing the chances of success.


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
The Robotics Era: Coming to an Insurance Company Near You
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Increasingly insurance companies are beginning to deploy a variety of artificial intelligence and robotic technology to support the business. However this traditional industry is only at the beginning of learning how to effectively use these solutions and how to change the internal culture to make their use more successful. This presentation will review the range of robotic technologies which insurance CIOs should be aware of, highlighting the best use cases and deployment models for each.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
Stay Away From the Dark Side of Digital Insurance
Sham Gill, Sr Director Analyst, Gartner

Knowledge is power. Power corrupts. The industry's irresponsible collection of customer data will create a pool of knowledge (power) that can corrupt and will make insurers a target for malicious actors and aggressive government agencies. Avoiding these consequences will require tough choices about how to safely deploy emerging technologies such as the IoT, blockchain and smart contracts.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Gartner Eye on Innovation Awards for Financial Services
Juergen Weiss, Practice Vice President, Gartner
Pete Redshaw, Practice Vice President, Gartner

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Ask the Analyst: Are Insurance Core Systems an Essential Part of Your Digital Strategy
Laurie Shotton, Sr Director Analyst, Gartner

We will consider both sides of the argument: either that insurance organizations should treat core systems as systems of record only (keeping innovation separate) or that core systems are an integral part of transforming the organization (innovation is embedded within).

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Meetup: Digital Transformation in Insurance
Peer Open Discussion (no Gartner facilitation), ,

How do you feel technology is re-defining the insurance industry? Increased information through sensors, IoT and digitalization create new usage led insurance propositions that pose both opportunities and risks. How do you feel it's best to partner, compete and thrive in the future platform economy? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Manufacturing Scenarios 2023: Leading Through Innovation
Stephen Smith, VP Analyst, Gartner

Manufacturing IT leaders face an era of unpredictable and highly challenging operating conditions. Gartner analysts developed four scenarios for the future that will enable manufacturing CIOs to anticipate and prepare for change through 2023. Learn how to leverage the scenarios to lead your organization through turbulent times.


Sunday, 04 November, 2018 11:00 AM|Sunday, 04 November, 2018 11:45 AM
Ask the Analyst: Scaling Maturity in a Digital PLM Platform
Michelle Duerst, Sr Director Analyst, Gartner

What is a digital PLM platform and how is it different than a PLM application? What’s the difference between digitized and digitalized processes? What do business capabilities look like at each level of PLM maturity? How do we scale maturity if we’re not ready to replace all the systems? What types of applications should be harmonized for both data and workflow processes? What are others doing right now and what does their progress mean to us? Attendees can expect to hear the answers to these questions in this vendor-agnostic session.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
How to Balance Organizational Agility and Structure in The Digital Manufacturing Journey
Bettina Tratz-Ryan, VP Analyst, Gartner

CIOs identify change management as the most difficult hurdle to overcome to achieve digital business success. This presentation will provide framework criteria and examples to help CIOs to build leadership quality and the ability to inspire the culture in their organization. CIOs need to become partners in supporting and augmenting approaches around skills and talent development to understand the digital culture, as well as the ability for creative and enterprenural "thinking"


Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 01:00 PM
Roundtable: Demystifying AI in Manufacturing Industries
Bruno Hartemann, VP, Executive Partner, Gartner

Provide a framework for CIOs to communicate to their colleagues and teams: 1. How do they use AI? 2. What are success stories? 3. What does it mean for their organizations?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
How to Bypass Junk and Unlock Value in the Connected Car
Carsten Isert, Sr Director Analyst, Gartner
Carsten Isert, Sr Director Analyst, Gartner

The connected car is like an overloaded storage unit filled with junk and a little treasure. This session will show you the promise of the connected car, and its challenges and how you can create a strategy to get the most out of the data coming from millions of connected vehicles.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Digitalization: Turn Challenges Into Opportunities
Jan Mrosik, CEO Digital Factory, Siemens AG, Siemens AG, DF

“Problems are nothing but wake-up calls for creativity” is the introduction of a best-selling book on positive psychology by Gerhard Gschwandtner. In the manufacturing industry, the need for creativity is driven by consumers and technologies. This holds true for any kind of industry. By giving examples from the automotive, pharma and aerospace industries, this session gives insights into how companies have turned challenges into opportunities by embracing digitalization.


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
Blockchain in Manufacturing May Not be Ready for Prime Time, but Don’t Ignore It
Stephen Smith, VP Analyst, Gartner

Blockchain technologies are still emerging and not ready for widespread use in Manufacturing. There are pilots happening in the areas of control of counterfeit parts and goods, transparency in the supply chain, improvement of warranty management and enhancement of quality and loyalty programs. This session will explore where the greatest leverage is likely to be for manufacturers and what the top use cases for manufacturing.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
It’s Time for Manufacturers to Raise Their Innovation Quotient With Edge AI
Michelle Duerst, Sr Director Analyst, Gartner

Manufacturers can no longer incrementally improve innovation, but must transform to become disruptors or risk being disrupted themselves. CIOs and IT leaders should use AI to improve product innovation. This session will provide attendees an overview of insights and lessons learned from real world examples.


Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 01:00 PM
Meetup: Industrie 4.0 — Where Are We Now and Where Are We Heading?
Peer Open Discussion (no Gartner facilitation), ,

There has been a lot of buzz created around Industrie 4.0; however, adoption and real business value is limited today. I’m looking to discuss with others whether they feel the projected productivity gains from Industrie 4.0 are real or simply hype? At what timescale can we expect transformational impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Meetup: Digital Business in Manufacturing
Peer Open Discussion (no Gartner facilitation), ,

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
How Oil and Gas CIOs Can Hack Culture and Lead Organizational Change
Simon Cushing, Sr Director Analyst, Gartner
Rich McAvey, Distinguished VP Analyst, Gartner

As digital ambitions intensify, so do the nontechnical barriers to change. What are the forces behind these barriers? How can they be hacked (i.e., quickly fixed)? What are the options for CIOs and IT leaders? This session addresses how CIOs can hack culture and bring digital innovations to scale more rapidly.


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
How Oil and Gas CIOs Can Design IT's Operating Model to be Fit for Digital
Simon Cushing, Sr Director Analyst, Gartner

The typical oil and gas IT operating model has been optimized for cost-effectiveness and service delivery. This model is challenged by the changing role of IT and growth of information and technology capabilities throughout the enterprise. This sessions explains how oil and gas CIOs can understand the forces driving change and apply a framework for design of a new IT operating model.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Ask the Analyst: The Outlook for Digital Innovation in Oil and Gas Through 2020
Simon Cushing, Sr Director Analyst, Gartner

Digital ambitions are intensifying. Business opportunities are better understood as are the challenges. Technology vendors are introducing new on-demand capabilities even as operating companies build new internal capabilities. Digital collaboration is increasing among companies as is the quest for distinctive IP. This session will address questions of how all these forces are blending together in the midterm and the implications for CIOs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Retail Scenarios for 2025 and Beyond
Robert Hetu, VP Analyst, Gartner

Not an apocalypse, but retail is in an evolutionary event nonetheless. Only those that can adapt quickly will survive over the long haul, but what is next for retail? New growth generated by emerging technologies, alternative and adaptive business models and very curious partnerships all must be considerations. Come explore these and other scenarios which will position retailers for success in 2025 and beyond.


Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Better Together — Building Digital Retail Ecosystems Through Collaboration and M&A
Joanne Joliet, Sr Director Analyst, Gartner

Winning in retail today requires a digital business ecosystem that extends beyond a retailer's typical suppliers. This session will review recent examples of retailers who have developed strategic partnerships or made acquisitions to strengthen their core competencies, competitive advantage and customer value proposition.


Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
The Battle for Fresh: How Grocery Will Seed Success for ALL Retailers
Joanne Joliet, Sr Director Analyst, Gartner

Grocers and non-grocers, are battling to win customers through fresh grocery options. This session will look at how these retailers are creating a strategic advantage by leveraging their fresh grocery offering to secure market share and increase loyalty for more than just food.


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
Refocus on Customer-centricity for Retail Digital Business Success
Joanne Joliet, Sr Director Analyst, Gartner

Many retail companies are still organized to successfully operate in silos instead of structured to support unified commerce and digital business. This session will assess retailers who have "gotten it right" and offer inspiration on how to transform your own organization with an organizational structure that blends human capital, machines, and partners for digital business success.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
You Get What You Measure: Your New Retail KPIs for Digital Business Success
Robert Hetu, VP Analyst, Gartner

Digital business requires new measurement criteria. This session will provide definitions and examples of key digital business KPIs that retailers need to implement in store, merchandising, supply chain, digital commerce, marketing as well as in supplier relations with CPG/manufacturing partners.


Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Internet of Energy Is a Solution for Our 4D Energy Future
Zarko Sumic, Distinguished VP Analyst, Gartner

Utility business is driven by four D forces: Decarbonization decentralization, digitalization and democratization. The new energy provisioning, either centralized or decentralized, will require access to an open energy delivery infrastructure that will resemble internet. This presentation will highlight forces shaping utility sector, explore new Internet of Energy operating models and highlight key enabling technologies such as digital platforms and blockchain.


Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
How to Build a Customer Experience Digital Technology Platform for Utilities
Zarko Sumic, Distinguished VP Analyst, Gartner

This presentation will provide an overview of strategic roadmap for transforming internally focused CIS applications into a utility customer experience digital technology platform. The approach will leverage several Gartner frameworks including Strategic Technology Matrix, Hype Cycle and Pace Layered architecture to help clients transform monolithic back-office applications into a new set of capabilities required for digital utility transformation.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
Democratizing AI for Business Value in Utilities
Keith Harrison, Sr Director Analyst, Gartner

AI technology engenders both massive promise and provokes striking fears in the utility industry. Democratizing AI is a framework for thinking about creating the right kind of AI for your organization and doing the best thing possible to unlock its value – making sure everyone has access to it.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Ask the Analyst: Interested in Distributed Energy Resource Management Systems?
Zarko Sumic, Distinguished VP Analyst, Gartner

Integrating distributed energy resources is a significant challenge for utilities. It has two distinct aspects: DER inclusion in grid operation, which will require new network management technologies and control paradigms and DER integration and orchestration to enable DER participation in local energy markets. In this session you can ask the analyst questions regarding DER market definition, vendor offerings and solution maturity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Start planning your agenda now.