Our topic-focused agenda delivers insights across 13 disciplines, covering the challenges most critical to IT executives. View the agenda below and click here to explore Gartner predicts, q&a's and more around key topics.

Agenda / By Topic

Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Agile Modernization in Government: Stop Admiring the Mountain and Start Climbing
Neville Cannon, Sr Director Analyst, Gartner

Transformation won't happen through digital government programs that tinker around the edges. Government needs to be brave and strategic, and embark on the biggest transformation of a generation, rebuilding a digital-native-oriented government. How do you stop being intimidated by the magnitude (of work, funding/technical debt, cultural impediments) and break it down into finite, manageable steps in multiple dimensions (financing, technology refresh, new service delivery models and organizational change management).


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Conquer InsurTech Disruption by Injecting Agility Into Your Core
Teresa Rosas, Head of IT, Fidelidade

Looking for insurance digital transformation lessons from the real world? Join Teresa Rosas, Head of IT at Fidelidade, as she reveals how the company increased cross-sell and up-sell opportunities and evolved to 30 “products” per year by using OutSystems to continuously deliver popular digital experiences to customers and agents.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
Stay Away From the Dark Side of Digital Insurance
Sham Gill, Sr Director Analyst, Gartner

Knowledge is power. Power corrupts. The industry's irresponsible collection of customer data will create a pool of knowledge (power) that can corrupt and will make insurers a target for malicious actors and aggressive government agencies. Avoiding these consequences will require tough choices about how to safely deploy emerging technologies such as the IoT, blockchain and smart contracts.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
The Top 10 Cloud Myths
Gregor Petri, VP Analyst, Gartner

Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them.


Monday, 05 November, 2018 12:10 PM|Monday, 05 November, 2018 12:30 PM
3 Real-World Cases of AI Delivering Value in Enterprise Apps

“AI” and “Real World” aren't always associated, but AI in real-world examples include human-machine interaction, predictive maintenance/service, and automation, resulting in greater efficiency and effectiveness. Hear how enterprise software customers benefit from a practical approach to AI adoption.


Monday, 05 November, 2018 12:40 PM|Monday, 05 November, 2018 01:00 PM
Utilize a Common Data Platform to deliver an Enterprise LDW

Peter Evans will show how Solix’s Common Data Platform’s Data Management, ILM and Metadata framework enables enterprises to deliver an LDW. Enabling control,management and analysis of data across an enterprise ensures companies achieve their goal of Digital Transformation in this age of disruptions.


Monday, 05 November, 2018 12:40 PM|Monday, 05 November, 2018 01:00 PM
Product launch: Papyrus Converse

Build digital business solutions in a fraction of the time and cost with Papyrus Converse. Often, developing business applications is a long and expensive nightmare, with many projects never making it into production. It’s essential to change the design approach and empower the business, allowing it to adapt rather than enforce. Papyrus Converse offers a new approach for the business to define, plan and execute ‘value streams’ based on business language and a conversational UI. Experience a Mind-Shift! Speaker: Freddie van Rijswijk, Senior Manager Business Applications


Monday, 05 November, 2018 01:35 PM|Monday, 05 November, 2018 01:55 PM
Avoiding Digital Deadlock

As organisations move beyond digital transformation pilots to transformation at scale, finance and HR systems become critical enablers for future digital success. We’ll explore the Cloud ERP architecture that supports successful digital transformation.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Immersive Technologies Offer Infinite Possibilities
Marty Resnick, Sr Director Analyst, Gartner

Application leaders should consider the use of immersive technology (virtual reality, augmented reality and mixed reality) to add value to their app portfolios, meet business demands for these technologies and shift to a multiexperience mindset as part of their mobile and digital app strategies. This session provides an opportunity to ask about the specific use cases and case studies of the use of immersive technology in the enterprise and how to get started.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 03:00 PM
Roundtable: Financial Management of Agile Development — What Changes?
Christopher Wade, Sr Executive Partner, Gartner

Companies adopting agile development often face financial procedures that assume a project structure and waterfall methodology. Budgeting, time reporting and capitalization processes all change. Share your best practices for solving these problems with you peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:30 PM|Monday, 05 November, 2018 02:50 PM
Magic Quadrant: CRM Lead Management, Fueling Your Revenue Growth
Ilona Hansen, Sr Director Analyst, Gartner

Lead management is the process of capturing leads, tracking their activities and behavior, qualifying them, giving them constant attention to make them sales-ready, and then passing them on to the sales team. Lead management integrates business process and technology to close the loop between marketing and direct or indirect sales channels, and to drive higher-value opportunities through improved demand creation, execution and opportunity management — which is the foundation for revenue growth.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Accelerating transformation with modern business apps

Industries today are digitally innovating. Customer experiences need to be personalized and contextual, gaining insights across their lifecycle to stay ahead of the demands. Learn how Microsoft empowers organizations to implement modern and intelligent business solutions that work together.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
The Power of Open: bring mainframe workload to an open world

Join Dale and special guest Markus Tschumper, Head of General IT Services at LzLabs customer, Swisscom, to hear how the LzLabs Software Defined Mainframe brings mainframe workload, without recompilation or data reformatting, to open platforms, enabling innovation on x86 and the cloud.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Papyrus Software’s Machine-Assisted Intelligent E-mail/Document Capture brings Efficiency and Productivity

This presentation will highlight two Case Studies from the insurance and financial sectors, focusing on the following key capabilities: - Machine learning and process automation brings validation time down from 4 days to 4 hours for a company with 10,000 incoming email/fax letters daily from 365 inboxes and fax machines, containing an unknown number of attachments of more than 40 different document types. - Training by example, user trained agent and pattern recognition leveraging artificial intelligence - Automated process definitions deliver to archive and user or department inbox for case work - Facilitated integration with Office 365, Fax Server, Scanner, WebPortal, Salesforce, Oracle DB, Google and back-office users Speaker: Annemarie Pucher, CEO, ISIS Papyrus Software


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Applications 2023: Driving Change in a Digital World
Dennis Gaughan, VP Analyst, Gartner

Digital business is creating unprecedented change to how organizations must deliver software capabilities to meet business goals. Applications 2023 is Gartner's five-year vision of how technology, delivery models and skills have to change for application leaders to drive the changes in their organization and ensure success.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Digital Business Success Demands Mastering the Management of 'Systems of Systems'
Andy Kyte, Distinguished VP Analyst, Gartner

The delivery of IT capability is fragmenting at the same time that customers and employees expect everything to work seamlessly. The old rules, design principles and governance structures are incapable of coping with the fragmentation between information technology and multiple instances of business technology. Business and IT need to understand and adopt systems of systems thinking and they need to do it quickly.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Roundtable: Building a Digital Business Technology Platform
Chris Boyd, VP, Team Manager, Gartner

There are many approaches to assembling a platform to support your digital business. Participants will share their experiences and decisions on core technologies for integration, orchestration, development platforms, Internet of Things, and APIs/ecosystems. How did they leverage existing platforms and technology investments? What was the role of partners? What vendors can help and what are the cost implications?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Your Data Center Is Dead: Creating the Next Generation Infrastructure
David Cappuccio, Distinguished VP Analyst, Gartner

After decades of owning and managing data centers, today's enterprise must grapple with the issues of how to support older applications, while at the same time embracing cloud services, edge environments, IoT and the march toward a digital economy. This session focuses on how enterprises are solving these problems; building an a distributed, global infrastructure and minimizing risk along the way.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Teach Your Applications the Art of Self-Defense
Dionisio Zumerle, Sr Director Analyst, Gartner

Most people think of back-end security when thinking of application security. Much of the intelligence of applications is moving to the front end. JavaScript and browser plugins provide rich functionality and code on the client side. This presentation will highlight the solutions for enterprises to shift their approach to align with this trend. From code obfuscation to anti-tampering controls, from certificate pinning to browser protections, we will present the approaches, tools and vendors that will secure applications front ends.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: No Application Left Behind — Best Practice in Co-management of Business Unit Applications
Andy Kyte, Distinguished VP Analyst, Gartner

It's not Ghost IT or Shadow IT or Rogue IT: It's IT that has all the needs for security and integrity and integration and quality assurance of any other IT. Application leaders need to help the enterprise to develop governance and management policies that embrace business unit applications as well as traditional IT applications. This is not an "Us and Them" problem — this is a "we" problem. But someone has to take ownership of solving the problem.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Successful Digital Transformation

Moving beyond digital transformation pilots to transformation at scale requires core finance and HR system transformation to support changing business models, workforce skills and business processes. We’ll discuss proven strategies for successful digital transformation at scale.


Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 01:00 PM
Meetup: The Evolution of DevOps
Peer Open Discussion (no Gartner facilitation), ,

I am looking to share best practices with others on how to transform a traditional IT organization into a "DevOps organization". Which approach have you used to drive a transformation towards Agile/DevOps? Was this approach successful? What hurdles did you have to overcome? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 01:10 PM|Tuesday, 06 November, 2018 01:30 PM
LzLabs and Swisscom: Lessons learned migrating the Mainframe

Join to hear Christian Wehrli, VP, Product Delivery and LzLabs, and Christian Hodel, Mainframe Solutions Architect at Swisscom, discuss the best practices learned during Swisscom's migration of legacy workload off the mainframe to the LzLabs Software Defined Mainframe.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Hype Cycle for Digital Commerce
Mike Lowndes, Sr Director Analyst, Gartner

This Hype Cycle is a must-see for IT strategists, CIOs and application leaders responsible for digital commerce. It charts many of the technologies, services and concepts that will serve as the triggers to enable improved customer experience and increased revenue through digital commerce initiatives.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Continuous Delivery Requires Continuous Modernization of Old and New Applications
Stefan Van Der Zijden, Sr Director Analyst, Gartner

CIOs need to provide the best support for digital business initiatives with agility and velocity to stay in sync or, better, stay ahead. To support this, the IT organization needs to go into a continuous delivery mode. However existing applications that are part of the value chain can introduce impediments and delays. In this session we will present best practices on how continuous modernization can cure impediments in old applications and prevent impediments in new applications.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 03:30 PM
Workshop: Business Applications Scenario for Midsize Enterprises — How Postmodern Can You Be?
Christian Hestermann, Sr Director Analyst, Gartner

Agility and flexibility require a modern, business-oriented approach to business applications. A postmodern business applications landscape is made up of loosely-coupled solutions. However, integration and reporting issues can be overwhelming for the capabilities of many midsize enterprises. The presentation recommends an approach to balance agility and complexity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:05 PM
Market Guide for Robotic Process Automation Software
Cathy Tornbohm, VP Analyst, Gartner

Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:05 PM
Magic Quadrant for Application Security Testing
Dionisio Zumerle, Sr Director Analyst, Gartner

Security and risk management leaders should select AST tools and services and embed them in the SDLC as a critical component of an application security program. In this session, we will illustrate the market and main vendors in the application security testing space.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Managing an Application Portfolio Demands More Than Application Portfolio Management
Andy Kyte, Distinguished VP Analyst, Gartner

Software is expensive to acquire, but even more expensive to operate, support, maintain and modify. Managing a large, complex, diverse and aging application portfolio to meet all today's operational requirements whilst simultaneously modifying that portfolio to meet the short-, medium- and long-term demands of digital business is a herculean task that needs the full engagement of the CIO. This presentation offers practical advice on the three critical disciplines necessary for successful application management.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 11:45 AM
The CIO Guide to API Security: Enabling Innovation Without Enabling Attacks and Data Breaches
Paolo Malinverno, VP Analyst, Gartner

APIs are used to enable partners to interact directly with your digital business platform, as well as being the building-blocks of mobile, web and VPA applications. However, APIs, by their nature, enable access to data and application functionality which otherwise would be locked away. Therefore, they must be secured. In this session, we examine the current state of API security.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
The Hybrid Integration Platform: Can You Be in Business Without One?
Massimo Pezzini, Distinguished VP Analyst, Gartner

An "unintegrated digital business" is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but entails tackling a daunting array of application, data, APIs, mobile apps, ecosystems and "things" integration issues.An enterprisewide hybrid integration platform (HIP) to support these challenges is becoming a business utility such as networks, email and ERP: a precondition to be in business for organizations of any kind. Key issues: • What are the drivers and trends that will force CIOs to implement a business utility-style HIP? • How will CIOs deliver a versatile and cost effective HIP? • Which organizational models will CIOs adopt to enable a pervasive, self-service approach to integration?


Wednesday, 07 November, 2018 01:35 PM|Wednesday, 07 November, 2018 01:50 PM
Analytics-Driven, Risk-Based Approach to Release Management

The journey to becoming an agile enterprise is no small feat. The enterprise needs to break down traditional barriers and be able to build, test and release faster, and with more confidence. Come and discover the 4 pillars to accelerate the release of your Enterprise IT changes with minimal risk.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:20 PM
Magic Quadrant for Full Life Cycle API Management
Paolo Malinverno, VP Analyst, Gartner

We use APIs everyday. The disruptive requirements of digital transformations, their frequent need to build new ecosystems, and the pressing need for application rationalization will continue to deeply change the market for the platform that enables API programs: Full life cycle API management. This Magic Quadrant rates the providers in that market.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:30 PM
Reimagining the Application Organization in a Product-Oriented World
Matthew Hotle, Distinguished VP Analyst, Gartner

CIOs and application leaders are facing an extended moment of change that will change literally everything they do. That "moment" is being driven by digital business needs and it can be months or even years in duration. During that moment, everything will change! We will discuss the fundamental changes that will occur and what CIOs and Application Leaders can do to be successful.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Strategic Roadmap to Architect a Digital Business Technology Platform
Keith Guttridge, Sr Director Analyst, Gartner

A digital business technology platform is built, not bought. Application leaders responsible for architecture and integration must lead their organization toward a multigrained mesh app and service architecture (MASA), paired with an enterprisewide, pervasive integration competency to build their digital business technology platform.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
How to Plan a Transition to Microsoft Office 365 or Google G Suite
Jeffrey Mann, VP Analyst, Gartner

Most organizations are considering whether to make a move to a cloud office platform, or have recently done so and are looking for ways to get more value from their efforts and use the products effectively. This session will help IT leaders to choose effectively and help their organizations use the new possibilities to achieve digital workplace goals.


Wednesday, 07 November, 2018 04:15 PM|Wednesday, 07 November, 2018 04:35 PM
Magic Quadrant and Critical Capabilities for Sales Performance Management
Julian Poulter, Sr Director Analyst, Gartner

Theater session to discuss how the new CC fits into evaluating vendors in conjunction with the MQ. Why we included a CC this year and why it's important as IT leaders to evaluate this piece of software in the mix of cloud applications that will drive business.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Leading CIO Visions for Transforming Into a Product-Centric Organization
Matthew Hotle, Distinguished VP Analyst, Gartner

What does product-centricity mean? There are early successes in using a product-centric approach to meet the demands of digital business. This session will show how leading CIOs are using product-centric approaches to create adaptive, high-performing delivery teams. Examples from leading companies will help CIOs understand the benefits of product-centric approaches to governance, funding, leadership style, culture and organizational models.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Embedded AI Fundamentally Changes the Enterprise Applications Market
Dennis Gaughan, VP Analyst, Gartner

Artificial Intelligence Hype is currently off the charts, as people look to create new applications that apply ML/AI techniques. However, a more profound change is happening as major packaged application vendors embed AI technologies into their core applications which will impact how applications are selected, implemented, licensed, and consumed. Every vendor has their own approach — are you ready to understand the impact to your organization?


Sunday, 04 November, 2018 11:15 AM|Sunday, 04 November, 2018 12:00 PM
Meetup: Driving Business Performance With Analytics
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss how you're using Big Data/BI/Analytics to increase business performance. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 01:30 PM|Sunday, 04 November, 2018 02:15 PM
Meetup: Where Should Data Governance and Management Reside Within the Organization?
Peer Open Discussion (no Gartner facilitation), ,

My organization is currently assessing where Data Governance and Management should live within the company. I am interested in hearing from others how they've approached this - whether they have a centralized, decentralized or another type of model, and any lessons learned. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Global Enterprise Executive Experience Meetup: Business Intelligence Platforms — What & Why?
Peer Open Discussion (no Gartner facilitation), ,

Have you gone with a traditional vendor or a disruptor? Why? What have been the benefits and pitfalls? What are you doing to exploit/mitigate respectively? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:10 PM|Monday, 05 November, 2018 12:30 PM
3 Real-World Cases of AI Delivering Value in Enterprise Apps

“AI” and “Real World” aren't always associated, but AI in real-world examples include human-machine interaction, predictive maintenance/service, and automation, resulting in greater efficiency and effectiveness. Hear how enterprise software customers benefit from a practical approach to AI adoption.


Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 01:00 PM
Meetup: Business Intelligence Platforms — What & Why?
Peer Open Discussion (no Gartner facilitation), ,

Have you gone with a traditional vendor or a disruptor? Why? What have been the benefits and pitfalls? What are you doing to exploit/mitigate respectively? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 01:00 PM|Monday, 05 November, 2018 01:45 PM
Tech for Good & Edge Intelligence - the Art of the Possible
Josh Goodell, VP - Intelligent Edge, AT&T Business Solutions

Flying medicine drones in disaster-struck Puerto Rico, glasses for the blind, coronary artery anomaly detection, maintaining water supplies in a drought. Technology used right can have a very positive impact. Covering real implementations, powered by dedicated people and Edge-to-Edge IntelligenceSM.


Monday, 05 November, 2018 01:35 PM|Monday, 05 November, 2018 01:50 PM
Credem Bank Digital Transformation Driven by Process Mining
Massimiliano Delsante, CEO, Cognitive Technology

How can we understand the impact of each stakeholder on the company’s core processes, and clearly identify the ROI before starting DT initiatives? Companies involve different stakeholders on the value chain. To streamline, constantly monitor and improve it you need a process mining solution.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Exploring New Trends in Analytics: Deep Learning
Alexander Linden, VP Analyst, Gartner

Right at the core of Advanced Analytics and Artificial intelligence (AI) is a technology called Deep Learning, which is actually a form of non-linear regression modelling. Clients world-wide are exploring its potential of solving old analytics problems much better. We discuss the surprises, the pitfalls and challenges and also present a roadmap on how to go about this new technology.


Monday, 05 November, 2018 05:40 PM|Monday, 05 November, 2018 06:00 PM
Accelerating Digital Transformation with your Data

For digital transformation success, data must enable faster time to intelligence, manage risk and margin growth. Understand how bringing technology and processes together, while leveraging your current staffs, can drive faster delivery, deeper engagement and more interconnectedness.


Monday, 05 November, 2018 06:10 PM|Monday, 05 November, 2018 06:30 PM
Fuel your Digital Business with Connected Intelligence Cloud

Eager to streamline operations, deliver great customer experiences, and constantly innovate? Lead on all fronts and keep your digital transformation on track with a proven platform. Learn how low-code capabilities empower business users to turn ideas into fully functional business apps in minutes.


Monday, 05 November, 2018 06:40 PM|Monday, 05 November, 2018 06:55 PM
5 Dashboards That Will Boost CEOs’ Strategic Decisions
Tor Inge Vasshus, CEO, Corporater

How can you engage and equip your management layer to take impactful decisions? What are the toolsets you need, beyond self-service analytics, to facilitate the journey from Insight to Impact? Learn how you can transform your dashboard initiative into a CxO “must have” solution.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Digital transformation – WE DID IT! Hear about our journey
Hendrik Rosenboom, Chief Digital Officer Managing Director, DKV MOBILITY SERVICES BUSINESS CENTER GmbH + Co. KG

What are the toll costs for my next European trip? The answer to this and many more questions fleet managers can now find using the real-time digital services of DKV. After analysing customer expectations DKV fundamentally transformed its IT landscape and subsequently its customer services.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
The Gaia Project -Unravelling the Mysteries of the Milky Way

The European Space Agency’s Gaia satellite is capturing & processing data on around 1billion celestial objects to create a 3D map of the Milky Way.The Gaia project is considered the BIGGEST data challenge in astronomy to date.Understand how much data is being collected & how its stored & analysed?


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
CIOs, You've Lost the Race: How to Become Relevant in Data and Analytics
Jorgen Heizenberg, Sr Director Analyst, Gartner

Data and analytics is at the core of digital business, reinventing industries and redefining business models. Distributed analytics teams in business functions are leading the charge and reshaping IT’s role in data and analytics. This session will cover: 1) How to foster not fight business led analytics 2) Striking the balance between IT led centralized/and business decentralized teams 3) "Must have" strategic roles and partnerships


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Ask the Analyst: The Impact of GDPR on Security Control and Vendor Selection
Bart Willemsen, Sr Director Analyst, Gartner

The GDPR ups the ante and tilts the business case for compliance as of 2018. Typical questions that might be asked in this “Ask the Analyst” session include: How can I take a holistic view on the entire data life cycle? How do I make difficult decisions with regards to applicable security controls to apply? Can we still analyze data? Should we anonymize, pseudonymize, other options? Please note: Attendees should come prepared to ask questions and contribute to the discussion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 12:10 PM|Tuesday, 06 November, 2018 12:30 PM
Using Drones to Deliver Life Saving Medications and beyond
Richard Wood, Technical Director, Softbox Systems

AT&T and Softbox have tested connected medical payloads carried by drones. Learn about: • The background and challenge set by MSD pharmaceuticals • How we created an IOT enabled “Skypod” • The technology tracking lifesaving medications • How this technology will benefit the pharmaceutical industry


Tuesday, 06 November, 2018 05:55 PM|Tuesday, 06 November, 2018 06:15 PM
Quantum Computing in Action

Highly demanding computational use cases are expected to benefit from emerging Quantum Computing technologies. Reply will explore potential benefits and impacts of Quantum Computing on a number of use cases: asset allocation, blockchain, machine learning and production scheduling.


Tuesday, 06 November, 2018 06:25 PM|Tuesday, 06 November, 2018 06:40 PM
Understanding The Hidden Costs Of Bad Data Culture
Chintan Soni, CEO, Askned

Gartner research finds that most projects fail due to poor data culture affecting process and people. Learn the challenges and successes of three companies as they embrace similar analytics strategies with different data cultures.


Tuesday, 06 November, 2018 06:25 PM|Tuesday, 06 November, 2018 06:40 PM
Releasing the Power of Your Data
Anja Helland, Head of Projects, BI Builders

A business oriented session elaborating on the core factors securing success on your journey towards your digital data platform.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Digital Ethics: Early Experiences with Artificial Intelligence
Frank Buytendijk, Distinguished VP Analyst, Gartner

In just five years’ time, digital ethics has grown from an interesting future trend to a core business necessity. Organizations that are rounding out their digital businesses label it a top 3 priority. But the topic is shifting again. After the big data and privacy debate, ethics and artificial intelligence is on everyone's mind. A complex topic, but there are some emerging practices already. How to deal with ethics and AI before it is too late?


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
CIO Meetup: Creating & Identifying CIO Dashboard Metrics
Peer Open Discussion (no Gartner facilitation), ,

Creating a CIO dashboard can help to articulate IT's value to your business and your company's overarching goals. How have you organized your business facing CIO dashboards? What key metrics are needed at the CIO level? What KPIs do you use to show progress and track success? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:30 AM
Workshop: How to Foster a Data-driven Culture and Data Literacy to Drive Digital Business Success for Midsize Enterprises
Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:15 PM
Roundtable: A Data-driven Culture Is Vital to Digital Business Success for Midsize Enterprises
Jean-Marc Lejeune, VP, Executive Partner, Gartner
Steve Holloway, Executive Partner, Gartner

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This roundtable session with your peers will explore the techniques and methods by which this can be achieved, fostering digital literacy and supporting business change with modern best practices and by deploying business-oriented analytics tools.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 12:10 PM|Wednesday, 07 November, 2018 12:30 PM
Automation first: Modern data infrastructure management
Neil Barton, Chief Technology Officer, WhereScape

Data infrastructure automation software can help your business reduce the time, cost and risk in addressing modern data challenges, ranging from IoT (streaming) analytics, cloud migration, and data warehouse modernization. We highlight challenges and discuss how automation can reduce complexity.


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
Transforming Cybersecurity: Risk Visibility & Management

Learn how organisations are changing the way they manage cybersecurity risk and performance. Join BitSight & Santander to hear how security ratings are supporting their global cybersecurity risk posture and plans for monitoring 3rd party suppliers in today’s hyper connected environment.


Wednesday, 07 November, 2018 04:00 PM|Wednesday, 07 November, 2018 04:30 PM
Data Science: Bridging Analytics and Business Processes for Optimum Business Outcomes
Alexander Linden, VP Analyst, Gartner

Faster and faster decisions are more and more critical using an increasing amount of data for business models that have become moving targets. The gap widening as we move forward, between the continuous availability of data and information, and the decisions organizations have to execute upon. The suspended moment between data and action is where decisions live — where organization combine AI techniques for maximum business differentiation.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Data and Analytics Strategy Explorations: Strategy as a Process of Continuous Learning
Frank Buytendijk, Distinguished VP Analyst, Gartner

We've always viewed strategy as a rational top-down planning exercise and "learning" as fluffy and intangible. However, in becoming a data-driven organization, operating in uncertain environments, both views need to merge. Strategy and continuous learning become one. What does this mean for your data and analytics strategy?


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Meetup: Business Intelligence Platforms — What & Why?
Peer Open Discussion (no Gartner facilitation), ,

Have you gone with a traditional vendor or a disruptor? Why? What have been the benefits and pitfalls? What are you doing to exploit/mitigate respectively? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Meetup: Building Analytic Maturity
Peer Open Discussion (no Gartner facilitation), ,

I am in charge of building an analytics program including data governance, appropriate processes, identifying a technology platform and improving the people skills required to produce and consume advanced analytics. What strategies have you employed to educate, recruit and retain analytic talent? How have you ensured that leaders understand and leverage the advanced analytic methodologies and results? What technology platforms / strategies are you employing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 11:15 AM|Sunday, 04 November, 2018 12:00 PM
Meetup: Improving Your Midsize Enterprise Cloud Strategy (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

What have you learned in your cloud approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Implementing a cloud strategy is not simple; discuss your experience with peers who are undergoing similar challenges. Learn from each other to refine and improve your current cloud strategy. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 01:30 PM|Sunday, 04 November, 2018 02:15 PM
Meetup: The Role of IT in Implementing Cloud Solutions
Peer Open Discussion (no Gartner facilitation), ,

What are your thoughts on the role of IT in implementing cloud solutions? What has your experience been? What's worked? What hasn't? Are you and the business aligned in your thoughts? If not, do you have any recommended strategies for alignment? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
In the Air: Moving Your Bank Into the Cloud
Vittorio D'Orazio, Sr Director Analyst, Gartner

Using cloud strategies for renewing, creating or simply partially replacing your core systems is no longer a taboo subject, even for the public cloud. Offerings are maturing fast and the signs exist to show that this technology will become mainstream sooner than expected. This session will examine: - the state of the art for Core Banking Systems (CBS) in the cloud - the strategic options regarding CBS and cloud - the critical success factors in choosing the right cloud provider for CBS


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
Letting Go of Government Constraints to Enable Adoption of Public Cloud
Neville Cannon, Sr Director Analyst, Gartner

All governments claim uniqueness and want control, empowering them to shun or impose additional requirements on, public cloud providers. Agencies have typically classified data poorly and generally higher than necessary. Exacerbated with insistence of data sovereignty, this is now preventing wider public cloud adoption and should be challenged. We offer practical advice to ensure that rational thought processes are baked into the organization to prevent unnecessary and unsustainable effects.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Meetup: Best Practices in Exploiting Cloud Computing in the Banking and Financial Services Industry
Peer Open Discussion (no Gartner facilitation), ,

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
The Top 10 Cloud Myths
Gregor Petri, VP Analyst, Gartner

Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them.


Monday, 05 November, 2018 01:35 PM|Monday, 05 November, 2018 01:55 PM
Journey to Intelligent Data Management by Veeam Software
Serge Robe, Director, Product & Solutions Marketing, Veeam Software, Veeam Software

Today’s modern enterprise faces the dual challenges of not only managing and mining the data they produce and use, but also the one they back up, secure, and make available. To achieve this, Veeam introduces the Five Stages of Intelligent Data Management.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Mastering Cloud Complexity with Experian
Dave Anderson, VP Marketing , Dynatrace

Today, every company is a software company with cloud complexity. Experian and Dynatrace will share how one of the world’s largest providers of information services has simplified and automated cloud operations, and put world class user experiences at the top of the priority list with great success.


Monday, 05 November, 2018 06:10 PM|Monday, 05 November, 2018 06:30 PM
Reducing complexity in a multi-cloud world

Cloud adoption allows organisations to accelerate time to market, and to mitigate risk. However, managing multi-vendor, multi-cloud provision can add unnecessary effort, complexity and time. Learn how CenturyLink can help organisations efficiently manage the ever-growing ecosystem of applications, vendors and clouds, helping them become more agile, flexible and in control.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Your Data Center Is Dead: Creating the Next Generation Infrastructure
David Cappuccio, Distinguished VP Analyst, Gartner

After decades of owning and managing data centers, today's enterprise must grapple with the issues of how to support older applications, while at the same time embracing cloud services, edge environments, IoT and the march toward a digital economy. This session focuses on how enterprises are solving these problems; building an a distributed, global infrastructure and minimizing risk along the way.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Enterprise Transformation: Your path to success in the digital era

As new technologies and emerging competitors disrupt established industries, enterprises around the world are seeking their own Digital Transformation to keep pace. Hear about technical and non-technical changes undertaken by other large enterprises and learn tips and tricks on how you can get started with your own transformation journey.


Tuesday, 06 November, 2018 01:00 PM|Tuesday, 06 November, 2018 01:30 PM
Arriva’s Journey – Digital Service Transformation at Speed

How leading transport group Arriva is successfully transforming its IT, People and Processes and achieving significant business benefits.


Tuesday, 06 November, 2018 01:10 PM|Tuesday, 06 November, 2018 01:30 PM
Citrix: Powering a Better Way to Work

Through presented case studies see how Citrix Workspace delivers the right experience to the right user at the right time. Citrix enables a user-centric experience where everything needed to work is in one unified app; with conditional access and made simple by user context and IT-designed policies.


Tuesday, 06 November, 2018 01:10 PM|Tuesday, 06 November, 2018 01:30 PM
The Secret to Enterprise Cloud Monitoring Isn’t Monitoring

Hybrid, multicloud infrastructure, dynamic microservices environments and DevOps organizations pushed traditional monitoring beyond its limits. Leverage Dynatrace as a single pane of glass, benefit from its fully automated approach and let AI help you spend more time innovating, not troubleshooting.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:30 PM
How to Select the Right Cloud Management Tools
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

I&O leaders are challenged to manage private, public and multicloud services. This requires understanding the different types of cloud management tools along with the trends and the problems that can be addressed. This session will present a framework that organizations can use to select the right tools to manage their cloud deployments.


Tuesday, 06 November, 2018 02:30 PM|Tuesday, 06 November, 2018 02:50 PM
Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure
Philip Dawson, VP Analyst, Gartner

This session looks at the new Magic Quadrant and Critical Capabilities for Hyper Converged Infrastructure and the five workloads of consolidated, business critical, cloud ROBO and VDI use cases


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:45 PM
Contract Negotiation Clinic: IaaS and PaaS (Exclusive for Midsize Enterprise Attendees)
Daniel Barros, VP Analyst, Gartner

This clinic will focus on the most important contractual terms to negotiate in an IaaS or PaaS contract.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 05:55 PM|Tuesday, 06 November, 2018 06:15 PM
Understand Your Digital Business More Clearly With New Relic

New Relic was named 2018 Gartner Peer Insights Customers’ Choice for APM Suites. Join this session to hear how companies use New Relic to see their software and infrastructure more clearly, so they can find and fix problems faster, build better DevOps teams, and speed up digital transformation.


Tuesday, 06 November, 2018 06:25 PM|Tuesday, 06 November, 2018 06:40 PM
A Crisis Management Tool to Improve Company Resilience
Carlo Marzicola, Direttore Marketing, OMNINECS

Emergency Response Director powered by Kriu is a crisis management tool to support Business Continuity teams to react in case of disaster. We'll explain what a disaster is in business point of view, the market of Crisis and Emergency Management, then the main functionaliti of ERD by Kriu.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Powering IIoT and Edge Solutions with MindSphere - now!
Arik Mimran, VP R&D, Ham-Let
Andreas Geiss, CTO & Vice President, Siemens AG

MindSphere, the cloud-based, open Internet of Things (IoT) operating system, enables industries worldwide to analyze data from virtually any number of connected devices and systems. By combining cloud services and edge applications it’s possible to use machine data for descriptive, diagnostic, predictive and prescriptive analytics. A practical example are IoT-valves that enable higher plant availability and improved product quality. Ham-Let Group and Siemens partnered to develop the first highly-integrated Industrial Internet of Things (IIoT) valve for industrial use. It is able to sense matter that passes through it and to provide insights to various environmental conditions via MindSphere.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
A Framework for Multi-Cloud Data Management & Availability
Dave Russell, Vice President, Enterprise Strategy, Veeam

The infrastructure and processes that we utilize must broaden to support a mix of on-premises + private/managed/public/SaaS clouds. Intelligent data management and hyper-availability will be required. • Current multi-cloud drivers & trends. • Consideration for a successful multi-cloud strategy.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
The Hybrid Integration Platform: Can You Be in Business Without One?
Massimo Pezzini, Distinguished VP Analyst, Gartner

An "unintegrated digital business" is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but entails tackling a daunting array of application, data, APIs, mobile apps, ecosystems and "things" integration issues.An enterprisewide hybrid integration platform (HIP) to support these challenges is becoming a business utility such as networks, email and ERP: a precondition to be in business for organizations of any kind. Key issues: • What are the drivers and trends that will force CIOs to implement a business utility-style HIP? • How will CIOs deliver a versatile and cost effective HIP? • Which organizational models will CIOs adopt to enable a pervasive, self-service approach to integration?


Wednesday, 07 November, 2018 12:10 PM|Wednesday, 07 November, 2018 12:30 PM
Automation first: Modern data infrastructure management
Neil Barton, Chief Technology Officer, WhereScape

Data infrastructure automation software can help your business reduce the time, cost and risk in addressing modern data challenges, ranging from IoT (streaming) analytics, cloud migration, and data warehouse modernization. We highlight challenges and discuss how automation can reduce complexity.


Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 01:00 PM
Meetup: Best Practices in Exploiting Cloud Computing
Peer Open Discussion (no Gartner facilitation), ,

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
Suddenly Everyone’s an IT Decision Maker, Now What ?!

Digital Transformation and cloud are empowering a new breed of IT decision maker, one with no background in IT procurement or vendor negotiation and little regard for governance or compliance. Learn how business leaders empower teams with visibility and insight, so they’re better placed to influence adoption of new technology.


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
AI-Based Autonomous Response - Are Humans Ready?

Global ransomware attacks like WannaCry move too quickly for humans to keep up, and even more advanced attacks are on the horizon. AI-based cyber defense can not only detect threats as they emerge but also autonomously respond to attacks in real time. As the shortage of trained cyber analysts worsens, the future of security seems to be automatic. But are humans ready to accept the actions machines would take to neutralize threats?


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
Evolving the WAN for the Cloud, using SD-WAN and NFV

As applications move to the cloud and become more dynamic, traditional WAN architectures are increasingly becoming unfit for purpose. We explore how hybrid SD-WAN & NFV can deliver a next generation of WAN to meet the demands of the cloud age.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:05 PM
Hype Cycle for 2018 Cloud Computing
Gregor Petri, VP Analyst, Gartner

This session will outline the insights from the latest hype cycle for cloud computing where many cloud technologies are becoming mainstream, and others are starting to emerge as the next market disruptors.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
What Comes After Moving to Cloud Office? Quite a Bit, Actually
Jeffrey Mann, VP Analyst, Gartner

Once you have successfully moved your organization to Office 365 or G Suite, you might think there is little left to do; the benefits will just come pouring in. If you are lucky, some will. Everyone else will need to make sure the benefits by figuring out how to manage their deployment effectively, how to take advantage of the new capabilities to drive new ways of working, and how to make decisions about when not to use cloud office but consider an alternative. In short "What comes next?"


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Is 'Serverless' the Future of Servers? — An I&O Leader's Guide to Serverless Computing
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Serverless computing is an emerging software architectural pattern that promises to eliminate the need for infrastructure provisioning and management. This session will examine how serverless is different from VMs and Containers, and offer best practices on how I&O leader's can mobilize their teams to support this technology.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
How to Plan a Transition to Microsoft Office 365 or Google G Suite
Jeffrey Mann, VP Analyst, Gartner

Most organizations are considering whether to make a move to a cloud office platform, or have recently done so and are looking for ways to get more value from their efforts and use the products effectively. This session will help IT leaders to choose effectively and help their organizations use the new possibilities to achieve digital workplace goals.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:15 PM
Meetup: Agile Financial Governance — What Changes? What Doesn't?
Peer Open Discussion (no Gartner facilitation), ,

How have your financial governance processes and practices changed with the implementation of agile in your organization? How have you communicated the need for this change to your stakeholders? How have you tracked the value of agile and the associated costs in the past? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Meetup: Best Practices in Government and the Public Sector for Negotiating Software & Cloud Contracts
Peer Open Discussion (no Gartner facilitation), ,

What have you found to be the biggest barriers to successfully contracting for software or cloud solutions? Is it internal procurement process? Drawn out negotiations? What have you found to be successful? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
The Top 10 Cloud Myths
Gregor Petri, VP Analyst, Gartner

Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them.


Monday, 05 November, 2018 12:40 PM|Monday, 05 November, 2018 01:00 PM
Product launch: Papyrus Converse

Build digital business solutions in a fraction of the time and cost with Papyrus Converse. Often, developing business applications is a long and expensive nightmare, with many projects never making it into production. It’s essential to change the design approach and empower the business, allowing it to adapt rather than enforce. Papyrus Converse offers a new approach for the business to define, plan and execute ‘value streams’ based on business language and a conversational UI. Experience a Mind-Shift! Speaker: Freddie van Rijswijk, Senior Manager Business Applications


Monday, 05 November, 2018 01:00 PM|Monday, 05 November, 2018 01:45 PM
Tech for Good & Edge Intelligence - the Art of the Possible
Josh Goodell, VP - Intelligent Edge, AT&T Business Solutions

Flying medicine drones in disaster-struck Puerto Rico, glasses for the blind, coronary artery anomaly detection, maintaining water supplies in a drought. Technology used right can have a very positive impact. Covering real implementations, powered by dedicated people and Edge-to-Edge IntelligenceSM.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Meetup: How Are You Calculating Total Cost of Ownership?
Peer Open Discussion (no Gartner facilitation), ,

When calculating the total cost of ownership, do you include one-time costs or do you only include recurring costs? What are the pros and cons for each approach? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
The Power of Video Collaboration

Zoom Video Communications and Syngenta discuss the power of video communications and collaboration in the modern workplace.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Papyrus Software’s Machine-Assisted Intelligent E-mail/Document Capture brings Efficiency and Productivity

This presentation will highlight two Case Studies from the insurance and financial sectors, focusing on the following key capabilities: - Machine learning and process automation brings validation time down from 4 days to 4 hours for a company with 10,000 incoming email/fax letters daily from 365 inboxes and fax machines, containing an unknown number of attachments of more than 40 different document types. - Training by example, user trained agent and pattern recognition leveraging artificial intelligence - Automated process definitions deliver to archive and user or department inbox for case work - Facilitated integration with Office 365, Fax Server, Scanner, WebPortal, Salesforce, Oracle DB, Google and back-office users Speaker: Annemarie Pucher, CEO, ISIS Papyrus Software


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
The Business Impact of Artificial Intelligence and How to Get Started
Tom Austin, VP & Gartner Fellow, Gartner
Alexander Linden, VP Analyst, Gartner

This session will present an overview on artificial intelligence. In the special context of machine learning, we examine the various sorts of business impact and review some of the technology drivers. Further emphasis will be on business complexities and pitfalls. A last section on how to get started will leave the audience with a good sense that AI doesn't have to be rocket science.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Meetup: How Have You Saved Time and Money When Negotiating Software & Cloud Contracts?
Peer Open Discussion (no Gartner facilitation), ,

What have you found to be the biggest barriers to successfully contracting for software or cloud solutions? Is it internal procurement process? Drawn out negotiations? What have you found to be successful? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Contract Negotiation Clinic: Microsoft
Ben Jepson, Sr Principal Analyst, Gartner

Technology procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreement contracts and renewals because of the complexity of Microsoft's licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan a negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 06:40 PM|Monday, 05 November, 2018 06:55 PM
Top 10 Ways To Reduce Your Oracle Costs
Craig Guarente, CEO, Palisade Compliance
Anna-Rita Stanley-Best, Managing Director - APAC, Palisade Compliance

Oracle is one of the costliest IT vendors, and customers are searching for ways to reduce their Oracle spend. Oracle locks you in with onerous contracts, risky audits, and aggressive sales. APAC Managing Director Anna-Rita Stanley-Best will reveal how to lower Oracle costs and accelerate innovation.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Meetup: Tactics for Strategic Cost Optimization in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

What methods do you use to optimize your costs? Do you have central management of cost optimization efforts? Are your efforts reactionary to cost reduction targets? How can you leverage a more strategic cost optimization approach to stretch your IT budget? Discuss your current tactics with your peers on how to get the most bang for your buck. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: No Application Left Behind — Best Practice in Co-management of Business Unit Applications
Andy Kyte, Distinguished VP Analyst, Gartner

It's not Ghost IT or Shadow IT or Rogue IT: It's IT that has all the needs for security and integrity and integration and quality assurance of any other IT. Application leaders need to help the enterprise to develop governance and management policies that embrace business unit applications as well as traditional IT applications. This is not an "Us and Them" problem — this is a "we" problem. But someone has to take ownership of solving the problem.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Ask the Analyst: Engaging With Unconventional Partners to Help You Go Digital or to the Internet of Things
David Groombridge, Sr Director Analyst, Gartner

Digital business and IoT solutions are forcing enterprises toward new and disruptive technology options that rely on unconventional consulting and implementation services. How can CIO's identify candidate consulting and SI partners in among the myriad of options; speedily assess each provider's credibility and its ability to deliver innovative or digital services; and then speedily negotiate with them using light contracts, within reasonable risk parameters.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Gartner Consulting: ERP Negotiations… Relying on ‘Discounts’ is Dangerous

One size fits all ERP software is a thing of the past. Mixed solutions for multi vendors and delivered though a hybrid of Cloud and On Premise adds to the challenges and complexities of negotiations. Understand the multi licensing metrics that now prevail and how to optimize these.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Ask the Analyst: Practical and Actionable Realities of Cost Optimization in Outsourcing
David Groombridge, Sr Director Analyst, Gartner

In this interactive session, you will hear the analyst answer questions on how to optimize costs within managed services contracts., You will learn from questions from your peers and ask your own questions. Typical questions include: • What key elements drive cost optimization? • Which cost optimization efforts are easier and quicker to achieve? • How do you sustain cost optimization over the life of a contract?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 12:45 PM
Three-Year Roadmap for Cost Optimization
Sanil Solanki, Sr Director Analyst, Gartner

CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.


Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 12:45 PM
Three Pitfalls Communication Service Providers Can Avoid When Undergoing Digital Transformation
Neil Osmond, VP Analyst, Gartner

Most CSPs are undergoing some form of digital transformation initiative. Some are progressing well, some are not. Of those who are not, they share common pitfalls. This presentation will highlight what not to do (and what to do about it), based on observations and leanings from CSPs.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Magic Quadrant for Managed Workplace Services: Toward a Differentiated Digital Workplace
David Groombridge, Sr Director Analyst, Gartner

The infrastructure outsourcing services marketplace is rapidly evolving due to the need to serve the millennial workforce with a consumer-grade and secure digital workplace environment. Gartner's 2018 update of this major Magic Quadrant for Europe reveals many changes and shows which providers are challenged by the complexity of the digital workplace transformation and who are those performing well in specific critical capabilities.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:30 PM
How to Select the Right Cloud Management Tools
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

I&O leaders are challenged to manage private, public and multicloud services. This requires understanding the different types of cloud management tools along with the trends and the problems that can be addressed. This session will present a framework that organizations can use to select the right tools to manage their cloud deployments.


Tuesday, 06 November, 2018 03:00 PM|Tuesday, 06 November, 2018 03:30 PM
Why your IT Transformation to Digital Enterprise has Stalled

Four pillars of success for digital transformation are emerging: Funding, Roadmap Flexibility, Multi-Vendor Management and accelerated SaaS adoption. Gain insights into the current-state of IT transformational projects across EMEA, and understand why you are now central to the future growth and profitability of the business. Join this SPS to learn how to reduce risk and avoid the traps set out by the mega-vendors in order to gain control of your IT strategy.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:05 PM
Market Guide for Robotic Process Automation Software
Cathy Tornbohm, VP Analyst, Gartner

Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Gartner Consulting: Audits — Are You Compliant? How to Avoid Costly Audit Settlement Demands

Software vendors are invoking audit clauses to drive new revenues. How do you know if claims and cost exposures for non-compliance are valid? How do you constructively challenge unforeseen audit claims? Learn how to work though potentially huge unbudgeted costs when settling audit claims.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Managing an Application Portfolio Demands More Than Application Portfolio Management
Andy Kyte, Distinguished VP Analyst, Gartner

Software is expensive to acquire, but even more expensive to operate, support, maintain and modify. Managing a large, complex, diverse and aging application portfolio to meet all today's operational requirements whilst simultaneously modifying that portfolio to meet the short-, medium- and long-term demands of digital business is a herculean task that needs the full engagement of the CIO. This presentation offers practical advice on the three critical disciplines necessary for successful application management.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:45 PM
Contract Negotiation Clinic: IaaS and PaaS (Exclusive for Midsize Enterprise Attendees)
Daniel Barros, VP Analyst, Gartner

This clinic will focus on the most important contractual terms to negotiate in an IaaS or PaaS contract.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Gartner Consulting: Negotiating Contracts to Ensure Successful HCM Transformations

HCM Vendors seek to bypass IT and Sourcing and sell directly to HR. Catch this activity early and learn how each of these vendors price licenses, support and implementation services to protect your enterprise from runaway costs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
It’s Your IT Roadmap…But Who’s Really in Control?

Your IT strategy is being pulled in every direction; lift and shift, lock-in to proprietary clouds, SaaS for new capabilities. Surrendering to forced software vendor roadmaps compounds that risk further. Find out how to take control of your roadmap and drive improvements in IT optimisation.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Gartner Consulting: Cloud and SaaS Contracting… Off Premise Does Not Have to be Off Limits for Successful Negotiations

How has the game changed when working licensing deals that have moved from perpetual to subscription? What’s important when entering into new contracting models and metrics? What about past investments… and how will you find leverage on renewals?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
From Projects to Products: Imperatives for CIOs Scaling Their Digital Business Initiatives
Dale Kutnick, Senior Vice President, Gartner

Enterprises supporting digital services, at scale, to external customers/constituents are increasingly creating dedicated product management teams. And as IT organizations move from projects to products for internal consumption, IT portfolio component must be categorized. This approach will enable CIOs and other IT leaders strategically to plan future investments (vs. annual budgets) and resource requirements.


Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 01:00 PM
Meetup: Best Practices in Exploiting Cloud Computing
Peer Open Discussion (no Gartner facilitation), ,

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 01:00 PM
Meetup: Strategic Cost Optimization
Peer Open Discussion (no Gartner facilitation), ,

Do you have central management of cost optimization efforts or are efforts reactionary to cost reduction targets? Looking to discuss with others pursuing a more strategic approach. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
Suddenly Everyone’s an IT Decision Maker, Now What ?!

Digital Transformation and cloud are empowering a new breed of IT decision maker, one with no background in IT procurement or vendor negotiation and little regard for governance or compliance. Learn how business leaders empower teams with visibility and insight, so they’re better placed to influence adoption of new technology.


Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Better Together — Building Digital Retail Ecosystems Through Collaboration and M&A
Joanne Joliet, Sr Director Analyst, Gartner

Winning in retail today requires a digital business ecosystem that extends beyond a retailer's typical suppliers. This session will review recent examples of retailers who have developed strategic partnerships or made acquisitions to strengthen their core competencies, competitive advantage and customer value proposition.


Sunday, 04 November, 2018 01:30 PM|Sunday, 04 November, 2018 02:15 PM
Meetup: Best Practices for Developing a Digital Customer Experience Strategy in the Insurance Industry
Peer Open Discussion (no Gartner facilitation), ,

My organization is developing a plan to create a digital customer experience strategy. Where have you found success? What hurdles did you encounter? Were you able to overcome them? How did you determine which aspects the business owns vs. IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
How to Build a Customer Experience Digital Technology Platform for Utilities
Zarko Sumic, Distinguished VP Analyst, Gartner

This presentation will provide an overview of strategic roadmap for transforming internally focused CIS applications into a utility customer experience digital technology platform. The approach will leverage several Gartner frameworks including Strategic Technology Matrix, Hype Cycle and Pace Layered architecture to help clients transform monolithic back-office applications into a new set of capabilities required for digital utility transformation.


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
Putting Digital Government Strategies Under the Microscope
Arthur Mickoleit, Sr Principal Analyst, Gartner

2020 is less than 20 months away. It is time to take a long hard look at your digital government strategy. Government CIOs need to capture the evolving digital opportunities and risks for their organization's core business and shape the business strategy accordingly. This session gives CIOs the tools to assess digital urgency and readiness in order to adjust their strategic direction and maximize the value of their investment.


Monday, 05 November, 2018 12:10 PM|Monday, 05 November, 2018 12:30 PM
Descartes' Path to Award-Winning ITSMSoftware Implementation
Sanjeev NC, Product Evangelist, Freshworks

Descartes & Freshworks partnered to achieve a large scale IT & Customer Support software implementation for Descartes' global customer base within 3 months. Learn how this was achieved with a remote workforce & a tight deadline and resulted in winning SDI's Best ITSM Software Implementation award.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Prepare for the Future Customer: Customer Scenario 2030
Ed Thompson, Distinguished VP Analyst, Gartner

In the midst of digital business transformation, future success will depend on organizations' abilities to adjust to new customer-centric business models. CIOs and application leaders must strive to anticipate future customer and business expectations by adopting scenario-based planning. This presentation explore four planning scenarios describing four types of customer-centric organizations and key technology investments assisting them on their path to success.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Accelerating transformation with modern business apps

Industries today are digitally innovating. Customer experiences need to be personalized and contextual, gaining insights across their lifecycle to stay ahead of the demands. Learn how Microsoft empowers organizations to implement modern and intelligent business solutions that work together.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Mastering Cloud Complexity with Experian
Dave Anderson, VP Marketing , Dynatrace

Today, every company is a software company with cloud complexity. Experian and Dynatrace will share how one of the world’s largest providers of information services has simplified and automated cloud operations, and put world class user experiences at the top of the priority list with great success.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Papyrus Software’s Machine-Assisted Intelligent E-mail/Document Capture brings Efficiency and Productivity

This presentation will highlight two Case Studies from the insurance and financial sectors, focusing on the following key capabilities: - Machine learning and process automation brings validation time down from 4 days to 4 hours for a company with 10,000 incoming email/fax letters daily from 365 inboxes and fax machines, containing an unknown number of attachments of more than 40 different document types. - Training by example, user trained agent and pattern recognition leveraging artificial intelligence - Automated process definitions deliver to archive and user or department inbox for case work - Facilitated integration with Office 365, Fax Server, Scanner, WebPortal, Salesforce, Oracle DB, Google and back-office users Speaker: Annemarie Pucher, CEO, ISIS Papyrus Software


Monday, 05 November, 2018 05:10 PM|Monday, 05 November, 2018 05:30 PM
Putting network control in your hands
Sven Müller, Portfolio Director IP, Colt Technology Services

Our phones can control our lights, heating and even our cars – so why not business networks? The telco industry has been slow to follow the on-demand trend of the consumer market but people expect the same level of control in their professional life as they do at home. Take control with Colt.


Monday, 05 November, 2018 05:40 PM|Monday, 05 November, 2018 06:00 PM
Accelerating Digital Transformation with your Data

For digital transformation success, data must enable faster time to intelligence, manage risk and margin growth. Understand how bringing technology and processes together, while leveraging your current staffs, can drive faster delivery, deeper engagement and more interconnectedness.


Monday, 05 November, 2018 05:40 PM|Monday, 05 November, 2018 06:00 PM
How AI can Improve the Security & the UX for Mobile Workers

In this session BlackBerry will speak about Artificial Intelligence (AI) and how this can be used to improve security and user experience of the mobile workforce. Our presentation will be illustrated with an on-stage demo.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Use the Power of 5 to Overcome Digital Disruption
Helen Huntley, VP Analyst, Gartner

CEOs and CIOs are facing unprecedented disruptions caused by digital business. This presentation focuses on the Power of 5. 5 key actions to help weave through chaotic times. We will discuss business model evolution, changing the value conversation, concentrating on the customer, building an innovative culture and talent acquisition strategies.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Leverage the AI Capabilities in CRM
Brian Manusama, Sr Director Analyst, Gartner

Companies are investigating AI capabilities to better engage with customers. Using AI augmented CRM functionality will help your Customer Service, Field Service, Sales and Digital Commerce to perform better. Learn in this session how you can take best advantage of AI functions like Conversational AI platforms, Natural Language tools and Machine Learning techniques can boost your CRM initiative.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:20 AM
Spotlight: Using Immersive Technology to Redefine User Experience
Brian Burke, Research VP, Gartner

Immersive technologies such as virtual/augmented/mixed reality can provide transformative experiences. This session will examine technologies such as wearable displays and mixed reality experiences, how they can be leveraged in specific use cases, and how each of these technologies and new user interactions will shape the future of work and customer experiences.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
AI, VR & 3D printing can change everything – but how?

Buckle up– we're on a fast track to the future. How will you leverage immersive experiences, AI, VR & 3D printing to change everything– from creativity to customer engagement? Find out how leading IT organizations are creating new ‘experience-first’ business models for growth.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Digital transformation – WE DID IT! Hear about our journey
Hendrik Rosenboom, Chief Digital Officer Managing Director, DKV MOBILITY SERVICES BUSINESS CENTER GmbH + Co. KG

What are the toll costs for my next European trip? The answer to this and many more questions fleet managers can now find using the real-time digital services of DKV. After analysing customer expectations DKV fundamentally transformed its IT landscape and subsequently its customer services.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
FC Barcelona & Colt: the technology driven stadium

FC Barcelona is one of the world’s biggest clubs and needs a network that can match its performance on the pitch. FC Barcelona CIO Sergio Jerez and Colt VP of Sales Paula Cogan, discuss how Colt is helping a leader in digital transformation meet the needs of fans in the stadium and around the world.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Meetup: Best Practices for Developing a Digital Customer Experience Strategy
Peer Open Discussion (no Gartner facilitation), ,

My organization is developing a plan to create a digital customer experience strategy. Where have you found success? What hurdles did you encounter? Were you able to overcome them? How did you determine which aspects the business owns vs. IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Scaling Enterprise Agility to Transform Established Organizations: Case Study of BNP Paribas Fortis Bank
Jenny Beresford, Sr Director Analyst, Gartner

A third wave of enterprise agility is driving digital business transformation in established organizations. Traditional business models are not fit for the digital era, so pioneers are experimenting, reforming their culture, technology and data. BNP Paribas Fortis is a third-wave pioneer paving the way with their Agile@Scale Way of Working.


Tuesday, 06 November, 2018 01:10 PM|Tuesday, 06 November, 2018 01:30 PM
The Secret to Enterprise Cloud Monitoring Isn’t Monitoring

Hybrid, multicloud infrastructure, dynamic microservices environments and DevOps organizations pushed traditional monitoring beyond its limits. Leverage Dynatrace as a single pane of glass, benefit from its fully automated approach and let AI help you spend more time innovating, not troubleshooting.


Tuesday, 06 November, 2018 01:35 PM|Tuesday, 06 November, 2018 01:55 PM
Shaping the Customer Centric Experiences of Tomorrow
Natalie Keightley, Contact Centre Product Marketing Lead, Avaya

In this session, Avaya will showcase the integration of AI-Enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, enabling organizations to elevate voice as a key user interface for richer, more seamless, secure customer and employee experiences.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Hype Cycle for Digital Commerce
Mike Lowndes, Sr Director Analyst, Gartner

This Hype Cycle is a must-see for IT strategists, CIOs and application leaders responsible for digital commerce. It charts many of the technologies, services and concepts that will serve as the triggers to enable improved customer experience and increased revenue through digital commerce initiatives.


Tuesday, 06 November, 2018 05:55 PM|Tuesday, 06 November, 2018 06:15 PM
Understand Your Digital Business More Clearly With New Relic

New Relic was named 2018 Gartner Peer Insights Customers’ Choice for APM Suites. Join this session to hear how companies use New Relic to see their software and infrastructure more clearly, so they can find and fix problems faster, build better DevOps teams, and speed up digital transformation.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Ask the Analyst: Are We Still Supposed to Care About Social Media?
Jenny Sussin, Managing Vice President, Gartner

This Ask the Analyst session will answer a question on the mind of busy, over-tasked CIOs — are we still supposed to care about social media? This ATA will answer questions like: - What is the latest with Facebook? - Are we supposed to be on Snapchat? - What are some success stories of other companies using social media?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Powering IIoT and Edge Solutions with MindSphere - now!
Arik Mimran, VP R&D, Ham-Let
Andreas Geiss, CTO & Vice President, Siemens AG

MindSphere, the cloud-based, open Internet of Things (IoT) operating system, enables industries worldwide to analyze data from virtually any number of connected devices and systems. By combining cloud services and edge applications it’s possible to use machine data for descriptive, diagnostic, predictive and prescriptive analytics. A practical example are IoT-valves that enable higher plant availability and improved product quality. Ham-Let Group and Siemens partnered to develop the first highly-integrated Industrial Internet of Things (IIoT) valve for industrial use. It is able to sense matter that passes through it and to provide insights to various environmental conditions via MindSphere.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Create Intelligent Experiences Everywhere
Ronald Rubens, Vice President Europe, Avaya

Build an enterprise ready to super serve & take the enterprise connected experience to new heights. Join Avaya, as we show the power of open platforms that merges employee & customer experience to seamlessly connect digital & human touch points, across all organization functions & applications.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Superior Customer Experience — The Winner Takes It All
Ed Thompson, Distinguished VP Analyst, Gartner

There was a time when having a second best customer experience was not punished by customers, employees and investors. But in 2018 the organization with the best customer experience is being disproportionately rewarded and the winner takes it all and the loser has to fall. So what are those with the superior customer experiences doing differently, how have they turned their vision into reality and how can you adopt their best practices to also come out on top?


Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
Innovate! Top 10 Trends Transforming Digital Commerce
Mike Lowndes, Sr Director Analyst, Gartner

Digital commerce market growth is expected to sustain double digit CAGR growth for the next five years. Accordingly, CIOs and IT leaders report plans to grow internal budgets for digital commerce in support of delivering digital strategies central to business growth and often aligned with bigger digital business strategies. To meet rapidly evolving customer experience expectations, innovation is essential in the digital commerce channel. This session provides an overview of the top 10 trends in digital commerce that IT leaders must consider in their strategic commerce portfolio of capabilities.


Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Internet of Energy Is a Solution for Our 4D Energy Future
Zarko Sumic, Distinguished VP Analyst, Gartner

Utility business is driven by four D forces: Decarbonization decentralization, digitalization and democratization. The new energy provisioning, either centralized or decentralized, will require access to an open energy delivery infrastructure that will resemble internet. This presentation will highlight forces shaping utility sector, explore new Internet of Energy operating models and highlight key enabling technologies such as digital platforms and blockchain.


Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Provider CIOs: How to Cross the Divide to Successful Digital Care Transformation
Mike Jones, Sr Director Analyst, Gartner

Provider pressure to digitize care and transform their value has reached a tipping point. Provider CIOs' leadership challenges (culture, politics, architecture) match their technology challenges (IoT, Blockchain, HIE, EHR). Enable digital care transformation at the intersection of your organization, digital strategy, and technology mastery and set a path to accelerate your progress over the next 12 months.


Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Agile Modernization in Government: Stop Admiring the Mountain and Start Climbing
Neville Cannon, Sr Director Analyst, Gartner

Transformation won't happen through digital government programs that tinker around the edges. Government needs to be brave and strategic, and embark on the biggest transformation of a generation, rebuilding a digital-native-oriented government. How do you stop being intimidated by the magnitude (of work, funding/technical debt, cultural impediments) and break it down into finite, manageable steps in multiple dimensions (financing, technology refresh, new service delivery models and organizational change management).


Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Better Together — Building Digital Retail Ecosystems Through Collaboration and M&A
Joanne Joliet, Sr Director Analyst, Gartner

Winning in retail today requires a digital business ecosystem that extends beyond a retailer's typical suppliers. This session will review recent examples of retailers who have developed strategic partnerships or made acquisitions to strengthen their core competencies, competitive advantage and customer value proposition.


Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
How to Build a Customer Experience Digital Technology Platform for Utilities
Zarko Sumic, Distinguished VP Analyst, Gartner

This presentation will provide an overview of strategic roadmap for transforming internally focused CIS applications into a utility customer experience digital technology platform. The approach will leverage several Gartner frameworks including Strategic Technology Matrix, Hype Cycle and Pace Layered architecture to help clients transform monolithic back-office applications into a new set of capabilities required for digital utility transformation.


Sunday, 04 November, 2018 01:45 PM|Sunday, 04 November, 2018 02:15 PM
Is Digital Government About Transformation, Optimization, or Both?
Rick Howard, VP Analyst, Gartner

The technologies and capabilities now disrupting and transforming private sector industries are being adopted more slowly and with less urgency by government. In this presentation, government CIOs will learn how to speed progress by prioritizing business optimization over transformation and establishing realistic expectations about the scale and scope of change their organizations can absorb.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Scale Intelligent Automation and accelerate your DT journey
Arjen Van Berkum, COO, Another Monday

CIOs are confronted with increasing demands to drive digital transformation. To scale it, RPA is used to free scarce resources, unlock legacy systems and drive customer experience whilst lowering cost. Running the biggest bot farm in the world, Another Monday brings smart automation to scale.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Conquer InsurTech Disruption by Injecting Agility Into Your Core
Teresa Rosas, Head of IT, Fidelidade

Looking for insurance digital transformation lessons from the real world? Join Teresa Rosas, Head of IT at Fidelidade, as she reveals how the company increased cross-sell and up-sell opportunities and evolved to 30 “products” per year by using OutSystems to continuously deliver popular digital experiences to customers and agents.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Secondary Data Architecture with National Health Service UK

Complexity managing secondary data and applications across a global infrastructure slows down IT. NHS uses Cohesity to mitigate operational risk and free up resources and management time with a hyperconverged web-scale solution for backup & recovery, archiving, files & objects and more.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:15 PM
Meetup: Approaching the Design of a New IT Operating Model to Accelerate Digital Business
Peer Open Discussion (no Gartner facilitation), ,

Digital business is placing new demands on the IT operating model in terms of scope, the capabilities delivered and how the model should be optimized. Have you considered an IT operating model redesign? How have you approached the redesign? What best practices have you found? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
Putting Digital Government Strategies Under the Microscope
Arthur Mickoleit, Sr Principal Analyst, Gartner

2020 is less than 20 months away. It is time to take a long hard look at your digital government strategy. Government CIOs need to capture the evolving digital opportunities and risks for their organization's core business and shape the business strategy accordingly. This session gives CIOs the tools to assess digital urgency and readiness in order to adjust their strategic direction and maximize the value of their investment.


Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
Healthcare Unbounded: Technologies That Break the Institutional Barriers to Deliver Health Value
Mike Jones, Sr Director Analyst, Gartner

Disruptive forces, emerging technologies and new alignments enable more value in healthcare: Many barriers prevent the cross entity orchestration of care today Technologies like blockchain, HIEs, digital twins and IoT enable you to break down the barriers among healthcare entities Deploy these technologies to drive innovation and deliver health value across the healthcare ecosystem


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
Democratizing AI for Business Value in Utilities
Keith Harrison, Sr Director Analyst, Gartner

AI technology engenders both massive promise and provokes striking fears in the utility industry. Democratizing AI is a framework for thinking about creating the right kind of AI for your organization and doing the best thing possible to unlock its value – making sure everyone has access to it.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
Digital Assessment in Education Must Move Beyond Putting 'Electricity to Paper'
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner

Digital assessment was once about simply "putting electricity to paper." Today brings a wide variety of new ways to gain insight into learning, many of which will require new systems, new approaches and new conversations with instructional leadership. The CIO needs to be aware of the direction these trends are heading and how to position your institution for this new future.


Monday, 05 November, 2018 09:30 AM|Monday, 05 November, 2018 10:30 AM
Gartner Opening Keynote: From Digital Transformation to ContinuousNext
Jenny Sussin, Managing Vice President, Gartner
Daryl Plummer, Distinguished VP, Analyst, Gartner
Andy Kyte, Distinguished VP Analyst, Gartner
Mike Harris, EVP, Research & Advisory, Gartner
Daryl Plummer, Distinguished VP Analyst, Gartner

Digital business transformation is upon us. Enterprises large and small recognize the power of technology to transform their ability to deliver value. But where is it leading? The Opening Keynote will connect the dots on your digital journey – from culture to technologies to strategy to operating models… all so you can adapt to a world of continuous change.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 11:45 AM
If You Really Want to Succeed at Innovation, Define Failure Not Success
Mary Mesaglio, Distinguished VP Analyst, Gartner

It's all well and good to say: Fail fast! Fail forward! Fail often! But you're not a Silicon Valley start-up, so you're going to be up against organizational antibodies that are extremely stealthy and insidious. In most cases, there is an incompatibility between the failure required for successful innovation and the failure-phobia that inhabits most corporate cultures. This short session will describe the difference between good and bad innovation failure and provide a way to get around the innovation-killing antibodies that lurk in every enterprise.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Strategic Technology Maps for AI

This presentation examines the connection between AI technologies and the Gartner AI strategy framework. Based on the most widely read and highly rated Gartner research note in March, the attendee will learn how to apply technology in this arena. This will also connect to the Digital Business Technology Platform framework. This is the third of a series of three presentation proposals that build on each other to describe first, the framework, second, how different industries will use AI using the framework as a map, and finally, how the different AI technologies themselves fit into the framework and ultimately connect to the Digital Business Technology Platform. The attendee will be able to advance AI discussions using business perspectives.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Scaling Innovation Beyond Pretty Prototypes
Kristin Moyer, Distinguished VP Analyst, Gartner

There has been a lot of focus on the front end of innovation — how to come up with and develop great ideas. But what about the back end, when an idea has been proven and now needs to be scaled across the enterprise or customer base? Too many ideas — many of them useful, some of them transformative — die at this scaling stage. This session shows attendees how to tackle three big obstacles to scaling, what we call scale breakers and turn them into scale makers to succeed.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Living With Digital: From Business Impact to Societal Disruption
Frank Buytendijk, Distinguished VP Analyst, Gartner

Welcome to one of the biggest stories of Symposium. Leading companies move from "just" digital business to using technology to tackle society's larger issues. Fintech, healthtech, agritech, legaltech. This provocative, fast-paced presentation argues that the Silicon Valley way of creating a better world is short-sighted and misguided. What will be your story? Let it be one of optimism and hope.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Top Challenges to Transforming Your Operating Model to Digital and How to Overcome Them
Donna Scott, Distinguished VP Analyst, Gartner

Moving to a digital operating model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including organizational change management, workforce/talent issues and barriers in moving to the product model.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Meetup: How Has the Push to Digital Changed Your Strategy for Modernizing Your Systems?
Peer Open Discussion (no Gartner facilitation), ,

Modernizing your core systems to set your organization up for success in the era of digital business is no easy task. Come discuss this ever-important topic with your peers. What’s worked? What hasn’t? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:15 PM
Roundtable: Critical Success Factors and Greatest Inhibitors for Your Digital Business Journey
Jose Luis Anton Hernando, VP, Executive Partner, Gartner

In this session, we will moderate an experience exchange among information and technology leaders on success practices and pitfalls in strategic digital business initiatives, drawing also from a range of relevant case studies collected over the past months.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:15 PM
Roundtable: Scale Digital Leadership Competencies and Skills in the Public Sector. How Do We Get There?
Michael Von Uechtritz Und Steinkirch, Sr Executive Partner, Gartner

Digital leadership at public sector organizations is different due to social obligations as an employer, regulatory requirements and, often, a strong presence of unions and works councils. So different routines of leadership styles, models and measures apply. This roundtable is intended to have representatives share their experiences on success and failures in the development of required new competencies and skills within their public sector organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:10 PM|Monday, 05 November, 2018 12:30 PM
How to Implement & Govern Citizen Development

No software solution is a cure-all package. Strategic implementation of digital solutions depends as much on organisations and workforce as it does on technology. Chris Obdam, CEO of no-code platform Betty Blocks, provides guidelines and strategy to successfully embed and govern citizen development.


Monday, 05 November, 2018 12:10 PM|Monday, 05 November, 2018 12:30 PM
Descartes' Path to Award-Winning ITSMSoftware Implementation
Sanjeev NC, Product Evangelist, Freshworks

Descartes & Freshworks partnered to achieve a large scale IT & Customer Support software implementation for Descartes' global customer base within 3 months. Learn how this was achieved with a remote workforce & a tight deadline and resulted in winning SDI's Best ITSM Software Implementation award.


Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 01:00 PM
Meetup: Best Practices for Creating a One Page IT Strategy
Peer Open Discussion (no Gartner facilitation), ,

My company adopted a 'bimodal IT' approach and adjusted our IT strategy accordingly. To communicate this strategy & in an effort to get buy-in from the board, we created a one page IT strategy document that provided a 'simple story' picture for our stakeholders. I'm looking to discuss best practices for creating a one page IT strategy, which questions we should look to answer, and how we should plan to further evolve our strategy. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:40 PM|Monday, 05 November, 2018 01:00 PM
Utilize a Common Data Platform to deliver an Enterprise LDW

Peter Evans will show how Solix’s Common Data Platform’s Data Management, ILM and Metadata framework enables enterprises to deliver an LDW. Enabling control,management and analysis of data across an enterprise ensures companies achieve their goal of Digital Transformation in this age of disruptions.


Monday, 05 November, 2018 12:40 PM|Monday, 05 November, 2018 01:00 PM
Product launch: Papyrus Converse

Build digital business solutions in a fraction of the time and cost with Papyrus Converse. Often, developing business applications is a long and expensive nightmare, with many projects never making it into production. It’s essential to change the design approach and empower the business, allowing it to adapt rather than enforce. Papyrus Converse offers a new approach for the business to define, plan and execute ‘value streams’ based on business language and a conversational UI. Experience a Mind-Shift! Speaker: Freddie van Rijswijk, Senior Manager Business Applications


Monday, 05 November, 2018 01:00 PM|Monday, 05 November, 2018 01:45 PM
Stop Compromising Business Data via SaaS and Web Apps

IT leadership faces the challenge of balancing security with experience when delivering apps in a multi-device, SaaS, hybrid and multi-cloud world. So how will you reduce complexity and better mitigate risk of data loss, improve trust in SaaS and web apps and deliver world-class user experience?


Monday, 05 November, 2018 01:00 PM|Monday, 05 November, 2018 01:45 PM
Tech for Good & Edge Intelligence - the Art of the Possible
Josh Goodell, VP - Intelligent Edge, AT&T Business Solutions

Flying medicine drones in disaster-struck Puerto Rico, glasses for the blind, coronary artery anomaly detection, maintaining water supplies in a drought. Technology used right can have a very positive impact. Covering real implementations, powered by dedicated people and Edge-to-Edge IntelligenceSM.


Monday, 05 November, 2018 01:10 PM|Monday, 05 November, 2018 01:30 PM
The future of work – workplace transformation

The focus will be on the way we will work in the future and how technology will drive better ways of working and support the ‘millennial’ ways of working.We will view the future of Smart Buildings and Cities - and consider where and how the ‘User Experience’ will change and improve for the better.


Monday, 05 November, 2018 01:10 PM|Monday, 05 November, 2018 01:30 PM
Simplify the Network for Digital Transformation

With today’s digital transformation, global enterprises with traditional network solutions using MPLS or Internet have issues with cloud access and performance. Join Aryaka to learn how an SD-WAN as a Service simplifies adoption and provides the performance required for the modern global enterprise.


Monday, 05 November, 2018 01:35 PM|Monday, 05 November, 2018 01:50 PM
Credem Bank Digital Transformation Driven by Process Mining
Massimiliano Delsante, CEO, Cognitive Technology

How can we understand the impact of each stakeholder on the company’s core processes, and clearly identify the ROI before starting DT initiatives? Companies involve different stakeholders on the value chain. To streamline, constantly monitor and improve it you need a process mining solution.


Monday, 05 November, 2018 01:35 PM|Monday, 05 November, 2018 01:55 PM
Journey to Intelligent Data Management by Veeam Software
Serge Robe, Director, Product & Solutions Marketing, Veeam Software, Veeam Software

Today’s modern enterprise faces the dual challenges of not only managing and mining the data they produce and use, but also the one they back up, secure, and make available. To achieve this, Veeam introduces the Five Stages of Intelligent Data Management.


Monday, 05 November, 2018 01:35 PM|Monday, 05 November, 2018 01:55 PM
Avoiding Digital Deadlock

As organisations move beyond digital transformation pilots to transformation at scale, finance and HR systems become critical enablers for future digital success. We’ll explore the Cloud ERP architecture that supports successful digital transformation.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Maverick: Digital Business Will Kill Midsize Enterprises
Federica Troni, Sr Director Analyst, Gartner

Gartner’s CIO surveys reveal that many midsize organizations are making plans for their digital business transformation. We believe that MSEs will not only fail in their attempt at digital business transformation, it will also put them at risk of going out of business. This presentation will review several digital optimization alternative scenarios. (Maverick research exposes unconventional thinking and advice.)


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
2019 CIO Agenda: Securing a New Foundation for Digital Business
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

Digital business is maturing, from tentative experiment to application at scale all across the whole economy. In the face of this profound change, how should CIOs respond? Come and find out what 3,102 of your peers are doing to build a new foundation to master this change. This session presents you with an opportunity to compare and contrast your view of the future with that of your peer group and so refine your leadership agenda for 2019.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Strategy at the Speed of Digital Business
Ian Cox, Sr Director Analyst, Gartner

Digital business demands strategy that addresses higher rates of change and uncertainty. To enable the enterprise to respond more quickly to changes in its business context, strategy development needs to become more agile and iterative. This session will provide CIOs with practical tools and techniques for developing strategy in the digital era.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Scaling High-Performance Teams: Time to Transform

More and more, business change is a team sport. Leader of teams — and this does include everyone on a high-performance, self-organizing team — must improve results. There is more demand and more uncertainty — within IT but also even more importantly when teams span the business/IT boundary. This session will discuss: 1) What are the team successes to learn from, and what failures can be avoided? 2) What are the best practices for successful high-performance team? 3) How can the team approach be scaled up and out to the whole enterprise?


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Prepare for the Future Customer: Customer Scenario 2030
Ed Thompson, Distinguished VP Analyst, Gartner

In the midst of digital business transformation, future success will depend on organizations' abilities to adjust to new customer-centric business models. CIOs and application leaders must strive to anticipate future customer and business expectations by adopting scenario-based planning. This presentation explore four planning scenarios describing four types of customer-centric organizations and key technology investments assisting them on their path to success.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Ask the Analyst: How to Best Leverage Compelling IoT Plans?
Aapo Markkanen, Sr Director Analyst, Gartner

IoT drives new business models, processes and the use of new technologies throughout the enterprise. All which are challenging to balance both commercially and technically. This discussion focuses on how to manage these challenges and create business value from IoT deployments using compelling IoT strategies and plans. This is an open forum to ask questions, interact and gain insights from Gartner and your peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
From Disruption to Operating Models and Everything in Between
Chris Howard, Distinguished VP Analyst, Gartner

This is a big picture presentation meant to guide attendees through the relationships between disruption, business model innovation, strategy, operating models and platforms, clarifying the main purposes and actions of each. Using a single (real) large example, we trace the identification of a disruption worthy of business model change, the resulting strategy creation to meet the challenge and the resulting operating model to deliver results. The goal is to help identify the scope of actions required to meet digital challenges and deliver innovative outcomes.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Meetup: Digital Business in the Public Sector
Peer Open Discussion (no Gartner facilitation), ,

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 03:00 PM
Roundtable: Best Practices for Accelerating Infrastructure Innovation and Agility
Bryan Hickson, Executive Partner, Gartner

Accelerating infrastructure innovation and enabling agility is critical for the success of digital business. In this roundtable, we will discuss how I&O leaders can collaborate with application and business teams to build the infrastructure, processes, skills and culture that will propel innovations in digital business.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:30 PM|Monday, 05 November, 2018 02:50 PM
Understanding the Blockchain Platform Market
Brian Burke, Research VP, Gartner
David Furlonger, Distinguished VP Analyst, Gartner

The blockchain platform market is only in its early stages, as a result of which there is no industry consensus on product concept, feature set, core application requirements or target market. The number of competitors will continue to increase over the next 12 to 18 months, with a regular inflow of new entrants and no foreseeable peak, with approximately 100 participants currently, up from an estimated 65 from midyear 2017.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Ask the Analyst: Bimodal Foundations
Debra Curtis, VP Analyst, Gartner

Bimodal is a key capability to deliver and scale digital strategies. It combines rock-solid delivery of IT services with an ability to innovate and explore, which is essential in the digital era. Following are some of the frequently asked questions on bimodal foundations that may be discussed during this small, interactive session: • What guidelines to use to decide what goes in Mode 1 vs. Mode 2? • What pitfalls have other organizations experienced on the road to bimodal IT? • How do you avoid Mode 2 becoming the place where the “cool kids” hangout?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Future IT and Strategies for Talent Growth
Colin Seward, CIO EMEAR (Europe, Middle East, Africa and Russia), Cisco

IT has become a strategic partner that must secure the digital business while identifying opportunities to innovate. Learn the skills necessary to navigate your organization and grow your talent through this transformation.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Accelerating transformation with modern business apps

Industries today are digitally innovating. Customer experiences need to be personalized and contextual, gaining insights across their lifecycle to stay ahead of the demands. Learn how Microsoft empowers organizations to implement modern and intelligent business solutions that work together.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
The Power of Video Collaboration

Zoom Video Communications and Syngenta discuss the power of video communications and collaboration in the modern workplace.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
The Power of Open: bring mainframe workload to an open world

Join Dale and special guest Markus Tschumper, Head of General IT Services at LzLabs customer, Swisscom, to hear how the LzLabs Software Defined Mainframe brings mainframe workload, without recompilation or data reformatting, to open platforms, enabling innovation on x86 and the cloud.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Mastering Cloud Complexity with Experian
Dave Anderson, VP Marketing , Dynatrace

Today, every company is a software company with cloud complexity. Experian and Dynatrace will share how one of the world’s largest providers of information services has simplified and automated cloud operations, and put world class user experiences at the top of the priority list with great success.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Ask the Analyst: Midsize Enterprise CIOs Should Leverage Shadow IT for Faster Delivery of Digital Business Capabilities
Christian Hestermann, Sr Director Analyst, Gartner

Many midsize enterprises do not have IT resources in abundance to deliver all capabilities as fast as digital business mandates. However, by leveraging the closer proximity between IT and business users, joint efforts and shadow IT can help to create what is needed. Education and enablement, oversight and rescue teams are essential to protect the business from harm. Principles will guide citizen developers and citizen integrators to deliver value with limited risk.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Meetup: Digital Business in Hospitality

Join this Meetup to share best practices with other hospitality IT leaders on preparing your organization for the digital age. What is the digital ambition of your organization? How are you preparing your team for this? How do you adapt your application architecture and infrastructure to scale to digital technologies? Where have you found success, and what hurdles have you encountered along the way? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
The Blockchain Scenario
David Furlonger, Distinguished VP Analyst, Gartner

The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a roadmap to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Digital Business Needs Advanced Business Case Practices
Dave Aron, Distinguished VP Analyst, Gartner

Most business cases are not that great in many ways. But specifically in terms of the way the measurement and justification of the value of each business case and the comparison of multiple business cases is broken. In this session, we will discuss three advanced practices: Fear-/Fact-/Faith-based portfolio segmentation, better net present value calculations and real option valuation. CIOs and other IT leaders should think through these practices and discuss them with their CFO, CEO and other business leaders to improve digital investment decision making.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Battle of the Business Models!
Hung LeHong, Distinguished VP Analyst, Gartner

There's a battle brewing wherein CIOs need to stay on the forefront. Digital business is creating new business models and it seems that each new one is threatening to disrupt the next one. Here is how it goes: The traditional value chain model is being disrupted by its digital version; which is being disrupted by the platform business model; which, in turn, may be disrupted by blockchain-enabled decentralized models. Come find out which business models your enterprise should pursue and watch out for.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Ask the Analyst: The 2019 CIO Agenda — Driving Business Model Transformation
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

This highly interactive session for a small group of IT leaders will provide an analyst-led opportunity to discuss the implications of the 2019 CIO Agenda research, present a chance for follow-on questions and deeper dive into the research findings. All to help IT leaders plan their 2019 leadership agendas.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
CIO Meetup: Taking Ownership — Making Digital Leadership Your Greatest Work
Peer Open Discussion (no Gartner facilitation), ,

What does "Digital Leadership" mean to you and your organization? What are the common traits of good digital leaders? Share your views and learn from others who are leading the digital agenda with their peers. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Ask the Analyst: How Can CIOs in Midsize Enterprises Exploit AI and Data Monetization to Grow Their Business? (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises must respond quickly to the changes caused by digitalization in order to increase sustainable business performance. Join our analyst to explore how successful CIOs focus on three critical areas to capitalize on the opportunities of digital business: How to ensure their personal job objectives are focused on business performance? How to accelerate the adoption of AI? How to monetize existing data assets and other intellectual property? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between Euro 5 million and Euro 30 million. We pre-qualify attendees for midsize enterprise sessions based on annual revenue between Euro 50 million and Euro 1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 05:10 PM|Monday, 05 November, 2018 05:30 PM
Putting network control in your hands
Sven Müller, Portfolio Director IP, Colt Technology Services

Our phones can control our lights, heating and even our cars – so why not business networks? The telco industry has been slow to follow the on-demand trend of the consumer market but people expect the same level of control in their professional life as they do at home. Take control with Colt.


Monday, 05 November, 2018 05:40 PM|Monday, 05 November, 2018 06:00 PM
Accelerating Digital Transformation with your Data

For digital transformation success, data must enable faster time to intelligence, manage risk and margin growth. Understand how bringing technology and processes together, while leveraging your current staffs, can drive faster delivery, deeper engagement and more interconnectedness.


Monday, 05 November, 2018 05:40 PM|Monday, 05 November, 2018 06:00 PM
How AI can Improve the Security & the UX for Mobile Workers

In this session BlackBerry will speak about Artificial Intelligence (AI) and how this can be used to improve security and user experience of the mobile workforce. Our presentation will be illustrated with an on-stage demo.


Monday, 05 November, 2018 06:10 PM|Monday, 05 November, 2018 06:30 PM
Fuel your Digital Business with Connected Intelligence Cloud

Eager to streamline operations, deliver great customer experiences, and constantly innovate? Lead on all fronts and keep your digital transformation on track with a proven platform. Learn how low-code capabilities empower business users to turn ideas into fully functional business apps in minutes.


Monday, 05 November, 2018 06:10 PM|Monday, 05 November, 2018 06:30 PM
Reducing complexity in a multi-cloud world

Cloud adoption allows organisations to accelerate time to market, and to mitigate risk. However, managing multi-vendor, multi-cloud provision can add unnecessary effort, complexity and time. Learn how CenturyLink can help organisations efficiently manage the ever-growing ecosystem of applications, vendors and clouds, helping them become more agile, flexible and in control.


Monday, 05 November, 2018 06:40 PM|Monday, 05 November, 2018 06:55 PM
5 Dashboards That Will Boost CEOs’ Strategic Decisions
Tor Inge Vasshus, CEO, Corporater

How can you engage and equip your management layer to take impactful decisions? What are the toolsets you need, beyond self-service analytics, to facilitate the journey from Insight to Impact? Learn how you can transform your dashboard initiative into a CxO “must have” solution.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Your Data Center Is Dead: Creating the Next Generation Infrastructure
David Cappuccio, Distinguished VP Analyst, Gartner

After decades of owning and managing data centers, today's enterprise must grapple with the issues of how to support older applications, while at the same time embracing cloud services, edge environments, IoT and the march toward a digital economy. This session focuses on how enterprises are solving these problems; building an a distributed, global infrastructure and minimizing risk along the way.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Leverage the AI Capabilities in CRM
Brian Manusama, Sr Director Analyst, Gartner

Companies are investigating AI capabilities to better engage with customers. Using AI augmented CRM functionality will help your Customer Service, Field Service, Sales and Digital Commerce to perform better. Learn in this session how you can take best advantage of AI functions like Conversational AI platforms, Natural Language tools and Machine Learning techniques can boost your CRM initiative.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: No Application Left Behind — Best Practice in Co-management of Business Unit Applications
Andy Kyte, Distinguished VP Analyst, Gartner

It's not Ghost IT or Shadow IT or Rogue IT: It's IT that has all the needs for security and integrity and integration and quality assurance of any other IT. Application leaders need to help the enterprise to develop governance and management policies that embrace business unit applications as well as traditional IT applications. This is not an "Us and Them" problem — this is a "we" problem. But someone has to take ownership of solving the problem.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Use Business Models to Define Your Digital Transformation
Richard Hunter, Distinguished VP Analyst, Gartner

Many CIOs find themselves in the position of supporting a digital transformation whose end state for the business is undefined. The Gartner business model construct can be used to imagine and define the enterprise that digital transformation will create.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:00 AM
Roundtable: Successful ERP in Public Sector, Education and Government — Lessons From the Front Line
Joerg Luef, Sr Executive Partner, Gartner

Many EMEA public sector, education and government organizations are planning, or are in the midst of large transformational ERP initiatives. The culture, politics and organizational change challenges for these sectors compound the challenges of postmodern ERP. However, it is possible to be successful, and this session will present examples and encourage peer sharing of best practices and lessons learned.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Digital transformation – WE DID IT! Hear about our journey
Hendrik Rosenboom, Chief Digital Officer Managing Director, DKV MOBILITY SERVICES BUSINESS CENTER GmbH + Co. KG

What are the toll costs for my next European trip? The answer to this and many more questions fleet managers can now find using the real-time digital services of DKV. After analysing customer expectations DKV fundamentally transformed its IT landscape and subsequently its customer services.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Enterprise Transformation: Your path to success in the digital era

As new technologies and emerging competitors disrupt established industries, enterprises around the world are seeking their own Digital Transformation to keep pace. Hear about technical and non-technical changes undertaken by other large enterprises and learn tips and tricks on how you can get started with your own transformation journey.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Successful Digital Transformation

Moving beyond digital transformation pilots to transformation at scale requires core finance and HR system transformation to support changing business models, workforce skills and business processes. We’ll discuss proven strategies for successful digital transformation at scale.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
FC Barcelona & Colt: the technology driven stadium

FC Barcelona is one of the world’s biggest clubs and needs a network that can match its performance on the pitch. FC Barcelona CIO Sergio Jerez and Colt VP of Sales Paula Cogan, discuss how Colt is helping a leader in digital transformation meet the needs of fans in the stadium and around the world.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
The Gaia Project -Unravelling the Mysteries of the Milky Way

The European Space Agency’s Gaia satellite is capturing & processing data on around 1billion celestial objects to create a 3D map of the Milky Way.The Gaia project is considered the BIGGEST data challenge in astronomy to date.Understand how much data is being collected & how its stored & analysed?


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Creating the Cognitive Enterprise
Gregor Pillen, General Manager, Global Business Services IBM Europe, IBM

The emergence of new game-changing technologies is triggering a rapid evolution in business architecture. At IBM we call this the era of the Cognitive Enterprise. Are you ready to embrace this transformation and take bold steps to seize a competitive edge in this new dynamic environment?


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
The Hyperconnected Organization of Tomorrow

Securely sharing information between organizations has never been more important. Doing so increases productivity, reduces costs, and keeps people safer. Come participate in BlackBerry’s plans to empower organizations to be “hyperconnected” and address the business and security needs of tomorrow.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 11:45 AM
The Truth About Business Value of IT
Sanil Solanki, Sr Director Analyst, Gartner

Measuring and communicating the business value of information and technology is a persistent challenge for business executives. This presentation will look at the practices of enterprises that have developed successful routines for linking information and technology investments to business outcomes.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Ask the Analyst: Engaging With Unconventional Partners to Help You Go Digital or to the Internet of Things
David Groombridge, Sr Director Analyst, Gartner

Digital business and IoT solutions are forcing enterprises toward new and disruptive technology options that rely on unconventional consulting and implementation services. How can CIO's identify candidate consulting and SI partners in among the myriad of options; speedily assess each provider's credibility and its ability to deliver innovative or digital services; and then speedily negotiate with them using light contracts, within reasonable risk parameters.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
CIOs: Use Your I&T Operating Model to Scale Digital Business
Janelle Hill, Distinguished VP Analyst, Gartner

Digital business requires a new approach to I&T operations across the enterprise. This presentation shows CIOs how to integrate the I&T operating model with business operations to address the enterprise’s digital business ambition and strategy in a comprehensive, orchestrated way.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Meetup: Digital Innovation in Education
Peer Open Discussion (no Gartner facilitation), ,

Join your education peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
CIO Meetup: Best Practices for Creating a One Page IT Strategy
Peer Open Discussion (no Gartner facilitation), ,

My company adopted a 'bimodal IT' approach and adjusted our IT strategy accordingly. To communicate this strategy & in an effort to get buy-in from the board, we created a one page IT strategy document that provided a 'simple story' picture for our stakeholders. I'm looking to discuss best practices for creating a one page IT strategy, which questions we should look to answer, and how we should plan to further evolve our strategy. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
How to Create a Digital Business Growth Story
Chet Geschickter, VP Analyst, Gartner

CEOs want growth and many have aspirations for digital business transformation. This requires CIOs to respond with compelling digital business narratives that inspire leaders and reposition IT from cost center to value creator. This session will share concepts and advice for mapping digital capabilities to new value propositions, reducing cost structures, and developing new market opportunities.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Scaling Enterprise Agility to Transform Established Organizations: Case Study of BNP Paribas Fortis Bank
Jenny Beresford, Sr Director Analyst, Gartner

A third wave of enterprise agility is driving digital business transformation in established organizations. Traditional business models are not fit for the digital era, so pioneers are experimenting, reforming their culture, technology and data. BNP Paribas Fortis is a third-wave pioneer paving the way with their Agile@Scale Way of Working.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:15 PM
Roundtable: Midsize Enterprise CIOs Must Evolve to Digital Enablers to Drive Digital Workplace
Pierluigi Piva, Sr Executive Partner, Gartner

CIOs in midsize enterprises must encourage workforce agility and engagement by promoting autonomy and building a more consumerized work environment. To this end, MSE CIO must lead this behavioral realignment and focus on the design, oversight and execution of digital workplace program. Realigning the MSE CIOs responsibility to think more digital creates a multidisciplinary digital business team to lead the culture of digital workplace. Execute a digital workplace strategy that makes the most sense for your business – Project, Portfolio, Pervasive.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 12:45 PM
Three Pitfalls Communication Service Providers Can Avoid When Undergoing Digital Transformation
Neil Osmond, VP Analyst, Gartner

Most CSPs are undergoing some form of digital transformation initiative. Some are progressing well, some are not. Of those who are not, they share common pitfalls. This presentation will highlight what not to do (and what to do about it), based on observations and leanings from CSPs.


Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 12:45 PM
How to Embark Successfully on a Digital Business Journey as a Midsize Enterprise
Ansgar Schulte, Sr Director Analyst, Gartner
Federica Troni, Sr Director Analyst, Gartner

Midsize enterprises are a universe of different organizations, from startups to family-owned businesses to publicly held international firms, and are tightly embedded into their wider business ecosystem. In order to embark successfully on a digital business journey, midmarket organizations must clearly identify their digital ambitions: business optimization versus business transformation. In this session, we will discuss , based on several case studies from different geographies and industries, and the relevant findings, how to select the right approach and best execute it.


Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 01:00 PM
Meetup: Best Practices for Kickstarting Bimodal IT
Peer Open Discussion (no Gartner facilitation), ,

IT Executives are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learned so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 01:00 PM|Tuesday, 06 November, 2018 01:30 PM
Arriva’s Journey – Digital Service Transformation at Speed

How leading transport group Arriva is successfully transforming its IT, People and Processes and achieving significant business benefits.


Tuesday, 06 November, 2018 01:00 PM|Tuesday, 06 November, 2018 01:45 PM
CenturyLink: Customer panel: Maximising the potential of big data

Data is exploding across every sector, but how should it be actioned and secured to harness its real potential? This customer panel will share insights and discuss how to focus digital investment to transform customer experience, streamline operations and explore new revenue opportunities


Tuesday, 06 November, 2018 01:10 PM|Tuesday, 06 November, 2018 01:30 PM
The Secret to Enterprise Cloud Monitoring Isn’t Monitoring

Hybrid, multicloud infrastructure, dynamic microservices environments and DevOps organizations pushed traditional monitoring beyond its limits. Leverage Dynatrace as a single pane of glass, benefit from its fully automated approach and let AI help you spend more time innovating, not troubleshooting.


Tuesday, 06 November, 2018 01:10 PM|Tuesday, 06 November, 2018 01:30 PM
LzLabs and Swisscom: Lessons learned migrating the Mainframe

Join to hear Christian Wehrli, VP, Product Delivery and LzLabs, and Christian Hodel, Mainframe Solutions Architect at Swisscom, discuss the best practices learned during Swisscom's migration of legacy workload off the mainframe to the LzLabs Software Defined Mainframe.


Tuesday, 06 November, 2018 01:10 PM|Tuesday, 06 November, 2018 01:30 PM
Citrix: Powering a Better Way to Work

Through presented case studies see how Citrix Workspace delivers the right experience to the right user at the right time. Citrix enables a user-centric experience where everything needed to work is in one unified app; with conditional access and made simple by user context and IT-designed policies.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Magic Quadrant for Managed Workplace Services: Toward a Differentiated Digital Workplace
David Groombridge, Sr Director Analyst, Gartner

The infrastructure outsourcing services marketplace is rapidly evolving due to the need to serve the millennial workforce with a consumer-grade and secure digital workplace environment. Gartner's 2018 update of this major Magic Quadrant for Europe reveals many changes and shows which providers are challenged by the complexity of the digital workplace transformation and who are those performing well in specific critical capabilities.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Hype Cycle for Application Architecture
Paul Vincent, Sr Director Analyst, Gartner

The Gartner Hype Cycle is a consolidated view of the dynamics in a selected market and its cycles of innovation. This session will examine key innovations in application architecture that support your transition to digital business.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Meetup: Best Practices for Defining a Digital Transformation Public Procurement Procedure

How have you successfully formulated the requirements of digital transformation in a service description? Who are the actors in a public procurement procedure? How did you contractually map agile process models? Which support is rich in meaning; which is not? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Scaling Digital Design: Building Practice and Scope

Every organization Gartner talks with wants to make agile concepts deliver great results — and many have had some early successes. Now, enterprises want to scale that out — out of IT to the business and out of a small group to a wider scope. This session will show how enterprises scale digital design and how to lead this effort. 1) What are illustrative cases of scaled practice and scope? 2) Who is doing what work and where do people report? 3) What are the best practices to leverage and pitfalls to avoid?


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Add AI to Your Applications By Using AI APIs
Paolo Malinverno, VP Analyst, Gartner

Several machine learning and general AI algorithms are packaged in APIs, which are available from cloud and dedicated providers. AI APIs offer an instant chance to make applications smarter, with straightforward integration. This session overviews present examples and future opportunities for usage in the execution of digital strategies.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Amazon Versus Alibaba
Hung LeHong, Distinguished VP Analyst, Gartner

Alibaba and Amazon have collectively brought us platform business models, cloud computing, and p2p payment. Today, we take these capabilities for granted — but these two giants are not standing still. Up next: 4-hour supply chain, banking the world, and demise of the credit card. CIOs need to understand how their combined innovations and eventual competition will change the world again.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Ask the Analyst: Interested in Distributed Energy Resource Management Systems?
Zarko Sumic, Distinguished VP Analyst, Gartner

Integrating distributed energy resources is a significant challenge for utilities. It has two distinct aspects: DER inclusion in grid operation, which will require new network management technologies and control paradigms and DER integration and orchestration to enable DER participation in local energy markets. In this session you can ask the analyst questions regarding DER market definition, vendor offerings and solution maturity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Leading CIOs Should Introduce Venture-Scaling for Advanced Digital Business
Graham Waller, Distinguished VP Analyst, Gartner

Enterprises unable to break free from an industrial-era design built for stability will not survive if their industry experiences digital transformations. Progressive CIOs in industries where digital giants loom can maximize value contribution by helping their peers build a competency that combines new business value innovation with the ability to rapidly scale winning ideas.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Maverick: The Wealthiest 1% Strike Back — The Internet Is Their Weapon
Jenny Sussin, Managing Vice President, Gartner

Technology has somewhat democratized traditional social classes — giving anyone the opportunity to build a business, gain fame or access services on demand. This Maverick research proposes that the wealthiest among us will seek to take status back — and the internet will be their weapon. We'll explore existing evidence: the call to overturn net neutrality, ISP's arguments as to why they should be allowed to sell browsers' data and exclusive social networks or mobile applications targeting wealthy individuals.


Tuesday, 06 November, 2018 03:00 PM|Tuesday, 06 November, 2018 03:30 PM
Pixels to people: reinventing the workplace with Facebook and BlueJeans
Catherine Flynn, Head of Global Marketing, Workplace, Workplace by Facebook
Paul Scholey, Vice President, BlueJeans Network

Workplace by Facebook is at the forefront of unlocking the potential of people and organizations. And BlueJeans’ cloud meetings platform helps organizations unleash productivity through video. Gain insights from these digital workplace partners as they share best practices and strategies to connect and empower teams to do their best work.


Tuesday, 06 November, 2018 03:00 PM|Tuesday, 06 November, 2018 03:30 PM
Why your IT Transformation to Digital Enterprise has Stalled

Four pillars of success for digital transformation are emerging: Funding, Roadmap Flexibility, Multi-Vendor Management and accelerated SaaS adoption. Gain insights into the current-state of IT transformational projects across EMEA, and understand why you are now central to the future growth and profitability of the business. Join this SPS to learn how to reduce risk and avoid the traps set out by the mega-vendors in order to gain control of your IT strategy.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:05 PM
Market Guide for Robotic Process Automation Software
Cathy Tornbohm, VP Analyst, Gartner

Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
CIO Meetup: Best Practices for Kickstarting Bimodal IT
Peer Open Discussion (no Gartner facilitation), ,

CIOs are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learned so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Blockchain Society
David Furlonger, Distinguished VP Analyst, Gartner

The integration of Blockchain, AI and IoT provide societies with an unprecedented opportunity to paint a new and radically different picture of how to live, thrive and survive in a Programmable Economy. Outcome-based medicine, sustainability, financial inclusion and global identity challenge existing governance models. Blockchain enables a new societal contract and poses a question of whether it provides capabilities everyone needs but no one, in the end, wants.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
How CIOs Can Help Design Great Digital Businesses
Lee Weldon, Managing Vice President, Gartner

Digital businesses are complex, requiring new designs, e.g., new value propositions, new capabilities and new ways to monetize digital assets. CIOs who master business model design will have an unprecedented opportunity to impact their enterprises' digital future by helping to design the new business models. This session enables CIOs to understand business model innovation, defines paths they can take to contribute to digital business design and illustrates the new approaches they need to take to succeed.


Tuesday, 06 November, 2018 04:00 PM|Tuesday, 06 November, 2018 04:30 PM
Boards Should Hire Top CIOs and CTOs as Non-executive Directors
Mark Raskino, Distinguished VP Analyst, Gartner

Digital business is a big part of industry change and corporate strategic direction. Supervisory boards of directors must include tech-savvy members if they are to understand what is happening and adapt. But appointing headliners from major online brands is not enough. The board needs insight from experienced hands in corporate transformation using technology. Topflight CIOs and CTOs can and should be used a lot more as nonexecutive directors. This presentation explains why, how, who and what to do to get hired.


Tuesday, 06 November, 2018 05:55 PM|Tuesday, 06 November, 2018 06:15 PM
Digital Transformation is demanding “Tear down These Walls”

DX, Cloud, SD-WAN. So far, so good. But without an accompanying Security Transformation (SX) any DX effort can fall apart. But SX is more than just technology, it’s also about different teams working together to achieve a common goal – a successful and secure Digital Transformation.


Tuesday, 06 November, 2018 05:55 PM|Tuesday, 06 November, 2018 06:15 PM
Understand Your Digital Business More Clearly With New Relic

New Relic was named 2018 Gartner Peer Insights Customers’ Choice for APM Suites. Join this session to hear how companies use New Relic to see their software and infrastructure more clearly, so they can find and fix problems faster, build better DevOps teams, and speed up digital transformation.


Tuesday, 06 November, 2018 06:25 PM|Tuesday, 06 November, 2018 06:40 PM
Releasing the Power of Your Data
Anja Helland, Head of Projects, BI Builders

A business oriented session elaborating on the core factors securing success on your journey towards your digital data platform.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Meetup: Digital Transformation in Insurance
Peer Open Discussion (no Gartner facilitation), ,

How do you feel technology is re-defining the insurance industry? Increased information through sensors, IoT and digitalization create new usage led insurance propositions that pose both opportunities and risks. How do you feel it's best to partner, compete and thrive in the future platform economy? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Ask the Analyst: Digital Business Crash Course
Hung LeHong, Distinguished VP Analyst, Gartner

This single session will deliver all the big picture frameworks required to help you get your arms around digital business. We'll start with strategy setting via digital business models, scope and metrics; continue with capabilities, processes and the supporting technology platform and end with the workforce of the future. Be prepared for a fast-paced, content rich, one-stop-shop overview.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Hack, Nudge, Prod: Fighting Transformation Fatigue
Mary Mesaglio, Distinguished VP Analyst, Gartner

These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. The transformation fatigue that is setting in requires a strategic response from the business. This session focuses on the little — often overlooked — actions that business leaders can take to transform and change their culture. The session is an antidote to the big bang transformation plan. It aims to provide short-term strategies and tactics that CIOs and other leaders can immediately apply to keep their transformation on track or get it underway.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Ask the Analyst: Are We Still Supposed to Care About Social Media?
Jenny Sussin, Managing Vice President, Gartner

This Ask the Analyst session will answer a question on the mind of busy, over-tasked CIOs — are we still supposed to care about social media? This ATA will answer questions like: - What is the latest with Facebook? - Are we supposed to be on Snapchat? - What are some success stories of other companies using social media?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Take Your CIO Seat at the Digital Business Table: Rebranding IT in the Digital Era
Jenny Beresford, Sr Director Analyst, Gartner

IT has traditionally been relinquished to the operational closet, but in the digital business era IT leads the enterprise in digital platforms, culture and innovation. The smartest CIOs position themselves as the symbol of their enterprises' digital brand. They attract followers, act as thought leaders, and ultimately generate growth, revenue and profits through their professional branding. How strong is your digital brand as a CIO? And how can you make it a true value-add for your enterprise?


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Digital Ethics: Early Experiences with Artificial Intelligence
Frank Buytendijk, Distinguished VP Analyst, Gartner

In just five years’ time, digital ethics has grown from an interesting future trend to a core business necessity. Organizations that are rounding out their digital businesses label it a top 3 priority. But the topic is shifting again. After the big data and privacy debate, ethics and artificial intelligence is on everyone's mind. A complex topic, but there are some emerging practices already. How to deal with ethics and AI before it is too late?


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:30 AM
Workshop: Reporting Cybersecurity and IT Risk to the Business
Sam Olyaei, Sr Principal Analyst, Gartner

Cybersecurity and IT risk are business imperatives. Developing an effective message that balances the need to protect with the need to run your business is critical to success. Many of the successful concepts are not obvious, and some of what is obvious is actually not advised. This session describes what to do and what not to do. It presents a slide deck to start and guidance to modify the deck for your specific needs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:15 AM|Wednesday, 07 November, 2018 09:45 AM
Marry Design Thinking With a Minimum Viable Product Approach to Ensure Digital Business Success
Van Baker, VP Analyst, Gartner

Design thinking starts with the user at the center of the use of technology. Understanding the user is critical to the determination of the business needs and how to effectively deliver technology to drive the business into the era of digital business. Development of a minimal viable product gives a critical building block to facilitate ongoing design driven technology evolution that mirror the changing needs of both the users and the business.


Wednesday, 07 November, 2018 09:15 AM|Wednesday, 07 November, 2018 09:45 AM
Beyond Plan, Build, Run: The CIO’s Guide to Product Line Management
Alicia Mullery, Sr Director, Advisory, Gartner

Today's IT operating models based on plan, build, run lack the speed and flexibility to support digital business ambitions and the growing diversity of IT stakeholders' needs. In response, leading CIOs are rethinking the IT operating model. This session will review the key operating model changes that CIOs can make in areas such as product management, adaptive engagement, continuous delivery, and governance.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
It’s Your IT Roadmap…But Who’s Really in Control?

Your IT strategy is being pulled in every direction; lift and shift, lock-in to proprietary clouds, SaaS for new capabilities. Surrendering to forced software vendor roadmaps compounds that risk further. Find out how to take control of your roadmap and drive improvements in IT optimisation.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
A Framework for Multi-Cloud Data Management & Availability
Dave Russell, Vice President, Enterprise Strategy, Veeam

The infrastructure and processes that we utilize must broaden to support a mix of on-premises + private/managed/public/SaaS clouds. Intelligent data management and hyper-availability will be required. • Current multi-cloud drivers & trends. • Consideration for a successful multi-cloud strategy.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Deep Learned Lessons on AI

The whole economic sectors are being revolutionized by artificial intelligence technologies and consumers are witnessing this transformation. Reply will illustrate real applications of AI: from conversational systems to predictive engines, from deep learning to robotic process automation.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Powering IIoT and Edge Solutions with MindSphere - now!
Arik Mimran, VP R&D, Ham-Let
Andreas Geiss, CTO & Vice President, Siemens AG

MindSphere, the cloud-based, open Internet of Things (IoT) operating system, enables industries worldwide to analyze data from virtually any number of connected devices and systems. By combining cloud services and edge applications it’s possible to use machine data for descriptive, diagnostic, predictive and prescriptive analytics. A practical example are IoT-valves that enable higher plant availability and improved product quality. Ham-Let Group and Siemens partnered to develop the first highly-integrated Industrial Internet of Things (IIoT) valve for industrial use. It is able to sense matter that passes through it and to provide insights to various environmental conditions via MindSphere.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Create Intelligent Experiences Everywhere
Ronald Rubens, Vice President Europe, Avaya

Build an enterprise ready to super serve & take the enterprise connected experience to new heights. Join Avaya, as we show the power of open platforms that merges employee & customer experience to seamlessly connect digital & human touch points, across all organization functions & applications.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
From Projects to Products: Imperatives for CIOs Scaling Their Digital Business Initiatives
Dale Kutnick, Senior Vice President, Gartner

Enterprises supporting digital services, at scale, to external customers/constituents are increasingly creating dedicated product management teams. And as IT organizations move from projects to products for internal consumption, IT portfolio component must be categorized. This approach will enable CIOs and other IT leaders strategically to plan future investments (vs. annual budgets) and resource requirements.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Meetup: 2018/2019 Strategic Tech Trends
Peer Open Discussion (no Gartner facilitation), ,

Interested to discuss with fellow IT leaders what you foresee as big opportunities for the next couple of years. For example, orchestration; how are you using orchestration tools for process automation? What vendors are you using? What has your experience been? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Meetup: Digital Business in Manufacturing
Peer Open Discussion (no Gartner facilitation), ,

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Bringing Style and Focus to Ecosystems
Kristin Moyer, Distinguished VP Analyst, Gartner

Behind every great digital business there is a great CIO that is helping business units lead ecosystems and participate in other ecosystems. You can’t scale digital business efficiently without ecosystems. Every great digital business is not just great with technologies like AI, IoT and APIs. They’re great at leading an ecosystem and working in other ecosystems. CIOs can help business leaders scale digital business by designing ecosystems with style and focus.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
The Hybrid Integration Platform: Can You Be in Business Without One?
Massimo Pezzini, Distinguished VP Analyst, Gartner

An "unintegrated digital business" is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but entails tackling a daunting array of application, data, APIs, mobile apps, ecosystems and "things" integration issues.An enterprisewide hybrid integration platform (HIP) to support these challenges is becoming a business utility such as networks, email and ERP: a precondition to be in business for organizations of any kind. Key issues: • What are the drivers and trends that will force CIOs to implement a business utility-style HIP? • How will CIOs deliver a versatile and cost effective HIP? • Which organizational models will CIOs adopt to enable a pervasive, self-service approach to integration?


Wednesday, 07 November, 2018 12:10 PM|Wednesday, 07 November, 2018 12:30 PM
Automation first: Modern data infrastructure management
Neil Barton, Chief Technology Officer, WhereScape

Data infrastructure automation software can help your business reduce the time, cost and risk in addressing modern data challenges, ranging from IoT (streaming) analytics, cloud migration, and data warehouse modernization. We highlight challenges and discuss how automation can reduce complexity.


Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 12:45 PM
2021: The enterprise communications challenge solved?

How does your enterprise communicate with customers, partners, and colleagues in 2021? Concerned about data privacy? Using Microsoft Teams or Google Hangouts Meet? Are all your IT workloads in the cloud, and is IT run by people you have never met? This session looks at multiple future scenarios.


Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 12:45 PM
Disrupt & Dominate Your Industry Via Digital Transformation

Masergy invites CIOs and IT leaders to hear about the digital transformation journey made by three global enterprises and how they created a culture of innovation and success in their organizations. Learn the specific steps and key foundational elements to build highly successful strategies.


Wednesday, 07 November, 2018 01:00 PM|Wednesday, 07 November, 2018 01:30 PM
Balancing Security and Agility in Today’s Changing Workplace
Geoff Belknap, Chief Security Officer, Slack

IT leaders have a mandate to ensure their organisations operate with the agility required to be competitive while keeping information secure. In this session, you’ll hear from Slack CSO Geoff Belknap about how agile organisations drive business momentum —without sacrificing security or productivity.


Wednesday, 07 November, 2018 01:00 PM|Wednesday, 07 November, 2018 01:30 PM
Customer Stories: The Future of Service is Cognitive

Service Management is being disrupted by technologies like AI/ML, Chatbots, and IoT. Highly cognizant business leaders are jumping in headfirst and applying these technologies to solve real business challenges to get a competitive edge in the market. Hear their story on how to address this head-on.


Wednesday, 07 November, 2018 01:10 PM|Wednesday, 07 November, 2018 01:30 PM
The role of SD-WAN Networks in Creating New Business Models

Hear from Open Systems’ CEO Amit Chatterjee as he shares his thoughts on the compelling case for businesses to transition to a SD-WAN to launch new revenue streams, gain market share and deliver unique customer experiences -- all while optimizing budgets and addressing IT talent shortages.


Wednesday, 07 November, 2018 01:35 PM|Wednesday, 07 November, 2018 01:50 PM
How to Build AI 100x Faster in Enterprise

Kortical has an AI/ML platform that accelerates the embedding of world class AI/ML powered solutions into your business. We will show you how we get radically better, faster and cheaper results than traditional data science methods and how our customers, NHS to EE, have benefited from our platform.


Wednesday, 07 November, 2018 01:35 PM|Wednesday, 07 November, 2018 01:50 PM
Analytics-Driven, Risk-Based Approach to Release Management

The journey to becoming an agile enterprise is no small feat. The enterprise needs to break down traditional barriers and be able to build, test and release faster, and with more confidence. Come and discover the 4 pillars to accelerate the release of your Enterprise IT changes with minimal risk.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:20 PM
Magic Quadrant for Full Life Cycle API Management
Paolo Malinverno, VP Analyst, Gartner

We use APIs everyday. The disruptive requirements of digital transformations, their frequent need to build new ecosystems, and the pressing need for application rationalization will continue to deeply change the market for the platform that enables API programs: Full life cycle API management. This Magic Quadrant rates the providers in that market.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:30 PM
Reimagining the Application Organization in a Product-Oriented World
Matthew Hotle, Distinguished VP Analyst, Gartner

CIOs and application leaders are facing an extended moment of change that will change literally everything they do. That "moment" is being driven by digital business needs and it can be months or even years in duration. During that moment, everything will change! We will discuss the fundamental changes that will occur and what CIOs and Application Leaders can do to be successful.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Ask the Analyst: Presenting Blockchain Impact Assessments to Senior Business Executives
Dale Kutnick, Senior Vice President, Gartner

CIOs are being pressured by business executives and Boards to provide insight into how blockchains can be exploited by their enterprises. Their responses are often laced with technology promises, despite its immaturity, and without considering development and integration costs. This session will provide specific ideas and financial considerations to use in presenting blockchain initiatives to senior executives.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Strategic Roadmap to Architect a Digital Business Technology Platform
Keith Guttridge, Sr Director Analyst, Gartner

A digital business technology platform is built, not bought. Application leaders responsible for architecture and integration must lead their organization toward a multigrained mesh app and service architecture (MASA), paired with an enterprisewide, pervasive integration competency to build their digital business technology platform.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Closing the Gap Between the AI Opportunity and Corporate Reality
Dave Aron, Distinguished VP Analyst, Gartner

Despite the hype, what can be achieved today with artificial intelligence (AI) with relatively little cost, risk or in-house capability is very powerful. Almost all private and public sector organizations are failing to exploit AI to the max in their organizations. A lot of this is down to misplaced CxO fear, uncertainty and doubt about AI. In this session, we identify the blockers and recommend breakthrough practices to overcome them.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Ask the Analyst: The Evolving Role of the Public Sector CIO in Aggressive Growth Economies
John Kost, Group Vice President, Gartner

In this interactive session, CIOs will be part of a conversation and have the opportunity to ask questions of the analyst on how your role might evolve. Discussion questions will include: What should CIOs focus on in order to maximize their contribution? Should your organization move away from being a reactive supplier to a proactive innovator? What are the risks of not evolving the role?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:20 PM
Spotlight: How CIOs Can Make Digital Dexterity a C-Suite Priority
Jaime Capella, Distinguished VP, Advisory, Gartner

Only 9% of employees across the enterprise have high digital dexterity — the combination of behaviors, mindsets and beliefs that are essential for digital business transformation. Building digital dexterity depends on leadership from the c-suite, so this session will describe the specific decisions and actions that CIOs and other C-suite leaders must take, including creating a compelling digitalization narrative, personally modelling digitally dexterous behaviors, and ensuring that operational workflows, incentives, and policies foster, not hamper, digital dexterity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
PSD2 - Political Will to force Banks to Open Up

PSD2 forces (Private, Corp., Retail) Banks to do the first step to Open Banking in a frighteningly limited time. LUXHUB, a European Open Banking Platform, helps banks to realize all the challenges related to the PSD2-API requirements and to participate in a second phase in the upcoming API Economy.


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
Evolving the WAN for the Cloud, using SD-WAN and NFV

As applications move to the cloud and become more dynamic, traditional WAN architectures are increasingly becoming unfit for purpose. We explore how hybrid SD-WAN & NFV can deliver a next generation of WAN to meet the demands of the cloud age.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Maverick: The Illusion of Exterminating Central Power with Blockchain
Fabio Chesini, Sr Director Analyst, Gartner

Despite the massive overhype surrounding blockchain, blockchain ecosystems do not disintermediate existing intermediation platforms. We will live in a world with new complex intermediaries with self-sustainable, self-enforcing rules and decentralized governance models. We will show how this new world will look like with recyclable trust systems, new intermediations with fluid and adaptable rules making any business to be prepared for this new world.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Measure Your Digital Progress: Key Performance Indicators for Communications Service Providers
Neil Osmond, VP Analyst, Gartner

CIOs must influence the development of goals and metrics that lay out the digital business journey and sharpen expected outcomes. This presentation describes the context and give examples for communication service providers to develop effective key performance indicators.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Meetup: Aligning IT to the Business in Financial Services
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss how you believe IT can be transformed from a facilitator to a leader in Financial Services organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the FS industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
How to Create Digital KPIs That Work
James Anderson, Sr Director Analyst, Gartner

Digital KPIs need to focus on specific business outcomes. The metrics that are used should influence a change in behavior relative to meeting, exceeding or missing an established target.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
How to Plan a Transition to Microsoft Office 365 or Google G Suite
Jeffrey Mann, VP Analyst, Gartner

Most organizations are considering whether to make a move to a cloud office platform, or have recently done so and are looking for ways to get more value from their efforts and use the products effectively. This session will help IT leaders to choose effectively and help their organizations use the new possibilities to achieve digital workplace goals.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
CIO Meetup: The CIO's Role in Strategic Execution
Peer Open Discussion (no Gartner facilitation), ,

Have you been able to reduce bureaucracy to increase speed of technology delivery? Control costs? Place decision-making authority in the proper organizational locations? I'm interested in hearing stories in any or all of these cases. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Leading the Agile Transformation Beyond IT
Alicia Mullery, Sr Director, Advisory, Gartner

Agile is no longer just for IT, nor confined to IT projects. Business unit and functional leaders are using agile in their own functions to achieve speed gains and instill a customer-centric focus. CIOs’ experience with agile delivery allows them to play a leading role in helping the rest of the C-suite implement agile principles and transform enterprise processes for speed and agility. In this session, we’ll look at practical tools from Vanguard, Vistaprint and others that CIOs can use to boost understanding of the value of agile outside IT and introduce agile practices across the enterprise.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Gartner’s Top Strategic Predictions for 2019 and Beyond: Practicality Exists Even in Instability (Repeat)
Daryl Plummer, Distinguished VP, Analyst, Gartner
Daryl Plummer, Distinguished VP Analyst, Gartner

Predicting future technology impact on business strategy is an activity filled with uncertainty and anxiety. However, through the uncertainty, there is one inevitable outcome — CIOs must find practical approaches to deal with fast-paced trends. The meme of the future will be practice, practice, practice.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:30 AM
Digital Business Transformation Canvas — A Simple Structure to Align Your Journey
Tomas Nielsen, Sr Director Analyst, Gartner

Digital business transformation is by nature an iterative, at times erratic and often confusing effort that can quickly derail if not carefully guided. To do this, it requires a firm foundation. This presentation outlines what a Digital Business Transformation Canvas is, what it should contain and pitfalls to avoid.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Leading CIO Visions for Transforming Into a Product-Centric Organization
Matthew Hotle, Distinguished VP Analyst, Gartner

What does product-centricity mean? There are early successes in using a product-centric approach to meet the demands of digital business. This session will show how leading CIOs are using product-centric approaches to create adaptive, high-performing delivery teams. Examples from leading companies will help CIOs understand the benefits of product-centric approaches to governance, funding, leadership style, culture and organizational models.


Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
Innovate! Top 10 Trends Transforming Digital Commerce
Mike Lowndes, Sr Director Analyst, Gartner

Digital commerce market growth is expected to sustain double digit CAGR growth for the next five years. Accordingly, CIOs and IT leaders report plans to grow internal budgets for digital commerce in support of delivering digital strategies central to business growth and often aligned with bigger digital business strategies. To meet rapidly evolving customer experience expectations, innovation is essential in the digital commerce channel. This session provides an overview of the top 10 trends in digital commerce that IT leaders must consider in their strategic commerce portfolio of capabilities.


Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
The Future of Infrastructure and Operations Design in a Product-Oriented World
Ed Holub, VP Analyst, Gartner

CIOs will need to work with their infrastructure & operations (I&O) leaders to change their I&O operating model. Most infrastructure and operations operating models are optimized for technology projects and few I&O leaders are prepared for delivering the adaptive, product-oriented business solutions critical to digital business platform success. Learn about the new I&O operating model and how to achieve better alignment with the business through improved organization design.


Thursday, 08 November, 2018 12:00 PM|Thursday, 08 November, 2018 12:45 PM
Closing Keynote: The ContinuousNext — Informed by Metrics, Driven by Talent
Ed Gabrys, Sr Director Analyst, Gartner
Leigh McMullen, VP Analyst, Gartner

Management is easy: it’s all about balancing time, cost and quality. But our theories of management, particularly metrics based management, are derived from and designed to help improve, assembly line manufacturing. They were never intended to be used on the kinds of creative problem solving and experience-based challenges confronting digital business in general, or the modern IT organization in specific. This closing keynote will show how “optimizers” and “creators” are essential to your digital future, how you can best balance these two diametrically opposed worlds and arm you with the right mindset and tools to leverage the unprecedented potential this unique moment in your career presents.


Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Exploiting AI to Successfully Transform Government Services
Rick Howard, VP Analyst, Gartner

Top performing organizations increasingly depend on artificial intelligence (AI) solutions to deliver critical business outcomes. Government CIOs must strategically invest in AI to optimize public services and transform the work environment. This presentation provides a framework to evaluate and quickly implement AI projects that provide immediate business value.


Sunday, 04 November, 2018 11:15 AM|Sunday, 04 November, 2018 12:00 PM
Meetup: Blockchain — Potential vs. Reality
Peer Open Discussion (no Gartner facilitation), ,

The scope of blockchain is vast; however, it can be hard to see evidence of its impact in the mainstream. Join this Meetup to share highlights and lessons learned on your blockchain journey. What do you find interesting about the technology and what it offers? What are you learning about where the technology is and where it is headed? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:15 PM
Meetup: Artificial Intelligence — What's Working? What's Not? What's Next?
Peer Open Discussion (no Gartner facilitation), ,

What is new about AI technology that interests you? Why are you considering AI investments now? Where have you found success with AI? What pitfalls have you found? Have you looked across industries for inspiration and new ideas? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 03:15 PM|Sunday, 04 November, 2018 03:45 PM
Healthcare Unbounded: Technologies That Break the Institutional Barriers to Deliver Health Value
Mike Jones, Sr Director Analyst, Gartner

Disruptive forces, emerging technologies and new alignments enable more value in healthcare: Many barriers prevent the cross entity orchestration of care today Technologies like blockchain, HIEs, digital twins and IoT enable you to break down the barriers among healthcare entities Deploy these technologies to drive innovation and deliver health value across the healthcare ecosystem


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:30 PM
Democratizing AI for Business Value in Utilities
Keith Harrison, Sr Director Analyst, Gartner

AI technology engenders both massive promise and provokes striking fears in the utility industry. Democratizing AI is a framework for thinking about creating the right kind of AI for your organization and doing the best thing possible to unlock its value – making sure everyone has access to it.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Strategic Technology Maps for AI

This presentation examines the connection between AI technologies and the Gartner AI strategy framework. Based on the most widely read and highly rated Gartner research note in March, the attendee will learn how to apply technology in this arena. This will also connect to the Digital Business Technology Platform framework. This is the third of a series of three presentation proposals that build on each other to describe first, the framework, second, how different industries will use AI using the framework as a map, and finally, how the different AI technologies themselves fit into the framework and ultimately connect to the Digital Business Technology Platform. The attendee will be able to advance AI discussions using business perspectives.


Monday, 05 November, 2018 12:10 PM|Monday, 05 November, 2018 12:30 PM
3 Real-World Cases of AI Delivering Value in Enterprise Apps

“AI” and “Real World” aren't always associated, but AI in real-world examples include human-machine interaction, predictive maintenance/service, and automation, resulting in greater efficiency and effectiveness. Hear how enterprise software customers benefit from a practical approach to AI adoption.


Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 01:00 PM
Meetup: How Are You Leveraging Blockchain?
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss your thoughts on how private blockchain could fundamentally change business processes by making them more transparent and auditable. What scenarios are you evaluating? What risks/challenges do you see? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 01:00 PM
Meetup: Industrie 4.0 — Where Are We Now and Where Are We Heading?
Peer Open Discussion (no Gartner facilitation), ,

There has been a lot of buzz created around Industrie 4.0; however, adoption and real business value is limited today. I’m looking to discuss with others whether they feel the projected productivity gains from Industrie 4.0 are real or simply hype? At what timescale can we expect transformational impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:40 PM|Monday, 05 November, 2018 01:00 PM
Utilize a Common Data Platform to deliver an Enterprise LDW

Peter Evans will show how Solix’s Common Data Platform’s Data Management, ILM and Metadata framework enables enterprises to deliver an LDW. Enabling control,management and analysis of data across an enterprise ensures companies achieve their goal of Digital Transformation in this age of disruptions.


Monday, 05 November, 2018 01:10 PM|Monday, 05 November, 2018 01:30 PM
The future of work – workplace transformation

The focus will be on the way we will work in the future and how technology will drive better ways of working and support the ‘millennial’ ways of working.We will view the future of Smart Buildings and Cities - and consider where and how the ‘User Experience’ will change and improve for the better.


Monday, 05 November, 2018 01:10 PM|Monday, 05 November, 2018 01:30 PM
Simplify the Network for Digital Transformation

With today’s digital transformation, global enterprises with traditional network solutions using MPLS or Internet have issues with cloud access and performance. Join Aryaka to learn how an SD-WAN as a Service simplifies adoption and provides the performance required for the modern global enterprise.


Monday, 05 November, 2018 01:35 PM|Monday, 05 November, 2018 01:50 PM
Credem Bank Digital Transformation Driven by Process Mining
Massimiliano Delsante, CEO, Cognitive Technology

How can we understand the impact of each stakeholder on the company’s core processes, and clearly identify the ROI before starting DT initiatives? Companies involve different stakeholders on the value chain. To streamline, constantly monitor and improve it you need a process mining solution.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Immersive Technologies Offer Infinite Possibilities
Marty Resnick, Sr Director Analyst, Gartner

Application leaders should consider the use of immersive technology (virtual reality, augmented reality and mixed reality) to add value to their app portfolios, meet business demands for these technologies and shift to a multiexperience mindset as part of their mobile and digital app strategies. This session provides an opportunity to ask about the specific use cases and case studies of the use of immersive technology in the enterprise and how to get started.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
How Will Blockchain Affect Your Business Model?
Richard Hunter, Distinguished VP Analyst, Gartner

Blockchain's effects on an enterprise's business model can range from the mundane (lower costs for transactions) to the profound (destruction of the enterprise's value proposition). This presentation will examine the effects of blockchain on the enterprise through the lens of the Gartner business model construct.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Prepare for the Future Customer: Customer Scenario 2030
Ed Thompson, Distinguished VP Analyst, Gartner

In the midst of digital business transformation, future success will depend on organizations' abilities to adjust to new customer-centric business models. CIOs and application leaders must strive to anticipate future customer and business expectations by adopting scenario-based planning. This presentation explore four planning scenarios describing four types of customer-centric organizations and key technology investments assisting them on their path to success.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Talent Futures: How AI Will Impact Jobs and Your Workforce
Helen Poitevin, Sr Director Analyst, Gartner

By 2020, AI becomes a positive net job motivator, creating more jobs than it destroys. As AI evolves and matures, new jobs and new ways of working will emerge. In this session, we will explore the future of work and how CIOs should support their organizations as they navigate the transition to an AI-enabled workforce.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Ask the Analyst: How to Best Leverage Compelling IoT Plans?
Aapo Markkanen, Sr Director Analyst, Gartner

IoT drives new business models, processes and the use of new technologies throughout the enterprise. All which are challenging to balance both commercially and technically. This discussion focuses on how to manage these challenges and create business value from IoT deployments using compelling IoT strategies and plans. This is an open forum to ask questions, interact and gain insights from Gartner and your peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:30 PM|Monday, 05 November, 2018 02:50 PM
Understanding the Blockchain Platform Market
Brian Burke, Research VP, Gartner
David Furlonger, Distinguished VP Analyst, Gartner

The blockchain platform market is only in its early stages, as a result of which there is no industry consensus on product concept, feature set, core application requirements or target market. The number of competitors will continue to increase over the next 12 to 18 months, with a regular inflow of new entrants and no foreseeable peak, with approximately 100 participants currently, up from an estimated 65 from midyear 2017.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Papyrus Software’s Machine-Assisted Intelligent E-mail/Document Capture brings Efficiency and Productivity

This presentation will highlight two Case Studies from the insurance and financial sectors, focusing on the following key capabilities: - Machine learning and process automation brings validation time down from 4 days to 4 hours for a company with 10,000 incoming email/fax letters daily from 365 inboxes and fax machines, containing an unknown number of attachments of more than 40 different document types. - Training by example, user trained agent and pattern recognition leveraging artificial intelligence - Automated process definitions deliver to archive and user or department inbox for case work - Facilitated integration with Office 365, Fax Server, Scanner, WebPortal, Salesforce, Oracle DB, Google and back-office users Speaker: Annemarie Pucher, CEO, ISIS Papyrus Software


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Meetup: Culture Hacking Brainstorm
Peer Open Discussion (no Gartner facilitation), ,

Culture hackers can often get a lot more concrete change in less time than those focused on big transformations. What are the hacks you are using or that you think you could use in your workplace to spark the culture change you need? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
The Blockchain Scenario
David Furlonger, Distinguished VP Analyst, Gartner

The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a roadmap to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Outlook for Security Talent 2018
Sam Olyaei, Sr Principal Analyst, Gartner

Security and risk management leaders struggle to hire and retain staff with the right skills, especially in the age of digital business. We discuss the outlook for security talent in digital businesses. What do organizations do to confront this shortage? What can you do to ensure your team's skill sets are developed for a digital world? What does the future of talent look like with technologies such as AI/ML, blockchain, IoT looming?


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Ask the Analyst: How Can CIOs in Midsize Enterprises Exploit AI and Data Monetization to Grow Their Business? (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises must respond quickly to the changes caused by digitalization in order to increase sustainable business performance. Join our analyst to explore how successful CIOs focus on three critical areas to capitalize on the opportunities of digital business: How to ensure their personal job objectives are focused on business performance? How to accelerate the adoption of AI? How to monetize existing data assets and other intellectual property? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between Euro 5 million and Euro 30 million. We pre-qualify attendees for midsize enterprise sessions based on annual revenue between Euro 50 million and Euro 1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 06:40 PM|Monday, 05 November, 2018 06:55 PM
Using Augmented Reality (AR) to Work Smarter
Marcin Szymanski, CSO, XMReality

How can you leverage AR in your business? This session will explore use cases that helps streamlining business processes, how to get started without downloading an app, and how to augment IoT with AR to create a user experience that makes you solve problems faster and more accurate.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Teach Your Applications the Art of Self-Defense
Dionisio Zumerle, Sr Director Analyst, Gartner

Most people think of back-end security when thinking of application security. Much of the intelligence of applications is moving to the front end. JavaScript and browser plugins provide rich functionality and code on the client side. This presentation will highlight the solutions for enterprises to shift their approach to align with this trend. From code obfuscation to anti-tampering controls, from certificate pinning to browser protections, we will present the approaches, tools and vendors that will secure applications front ends.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:20 AM
Spotlight: Using Immersive Technology to Redefine User Experience
Brian Burke, Research VP, Gartner

Immersive technologies such as virtual/augmented/mixed reality can provide transformative experiences. This session will examine technologies such as wearable displays and mixed reality experiences, how they can be leveraged in specific use cases, and how each of these technologies and new user interactions will shape the future of work and customer experiences.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Meetup: Artificial Intelligence — What's Working? What's Not? What's Next? (Repeat)

What is new about AI technology that interests you? Why are you considering AI investments now? Where have you found success with AI? What pitfalls have you found? Have you looked across industries for inspiration and new ideas? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
AI, VR & 3D printing can change everything – but how?

Buckle up– we're on a fast track to the future. How will you leverage immersive experiences, AI, VR & 3D printing to change everything– from creativity to customer engagement? Find out how leading IT organizations are creating new ‘experience-first’ business models for growth.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Meetup: Is Robotic Process Automation Making a Difference?
Peer Open Discussion (no Gartner facilitation), ,

Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Creating the Cognitive Enterprise
Gregor Pillen, General Manager, Global Business Services IBM Europe, IBM

The emergence of new game-changing technologies is triggering a rapid evolution in business architecture. At IBM we call this the era of the Cognitive Enterprise. Are you ready to embrace this transformation and take bold steps to seize a competitive edge in this new dynamic environment?


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 11:45 AM
Maverick: What Is the Opposite of Artificial Intelligence?
Svetlana Sicular, VP Analyst, Gartner

Behavioral psychologist Dan Ariely said about applicability of artificial intelligence (AI), "Rather than trying to work against human nature I think we should be working with human nature." Use a metamodel of AI through the eyes of people, their expectations and hopes to fix past problems, address current needs and fulfill future aspirations. Most importantly, this model will help to use the opposites of AI to surface how to truly take advantage of AI.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Ask the Analyst: Engaging With Unconventional Partners to Help You Go Digital or to the Internet of Things
David Groombridge, Sr Director Analyst, Gartner

Digital business and IoT solutions are forcing enterprises toward new and disruptive technology options that rely on unconventional consulting and implementation services. How can CIO's identify candidate consulting and SI partners in among the myriad of options; speedily assess each provider's credibility and its ability to deliver innovative or digital services; and then speedily negotiate with them using light contracts, within reasonable risk parameters.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Global Enterprise Executive Experience Meetup: Blockchain — Potential vs. Reality
Peer Open Discussion (no Gartner facilitation), ,

The scope of blockchain is vast; however, it can be hard to see evidence of its impact in the mainstream. Join this Meetup to share highlights and lessons learned on your blockchain journey. What do you find interesting about the technology and what it offers? What are you learning about where the technology is and where it is headed? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 12:10 PM|Tuesday, 06 November, 2018 12:30 PM
Using Drones to Deliver Life Saving Medications and beyond
Richard Wood, Technical Director, Softbox Systems

AT&T and Softbox have tested connected medical payloads carried by drones. Learn about: • The background and challenge set by MSD pharmaceuticals • How we created an IOT enabled “Skypod” • The technology tracking lifesaving medications • How this technology will benefit the pharmaceutical industry


Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 12:45 PM
Three Pitfalls Communication Service Providers Can Avoid When Undergoing Digital Transformation
Neil Osmond, VP Analyst, Gartner

Most CSPs are undergoing some form of digital transformation initiative. Some are progressing well, some are not. Of those who are not, they share common pitfalls. This presentation will highlight what not to do (and what to do about it), based on observations and leanings from CSPs.


Tuesday, 06 November, 2018 01:35 PM|Tuesday, 06 November, 2018 01:55 PM
Shaping the Customer Centric Experiences of Tomorrow
Natalie Keightley, Contact Centre Product Marketing Lead, Avaya

In this session, Avaya will showcase the integration of AI-Enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, enabling organizations to elevate voice as a key user interface for richer, more seamless, secure customer and employee experiences.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Hype Cycle for Application Architecture
Paul Vincent, Sr Director Analyst, Gartner

The Gartner Hype Cycle is a consolidated view of the dynamics in a selected market and its cycles of innovation. This session will examine key innovations in application architecture that support your transition to digital business.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Add AI to Your Applications By Using AI APIs
Paolo Malinverno, VP Analyst, Gartner

Several machine learning and general AI algorithms are packaged in APIs, which are available from cloud and dedicated providers. AI APIs offer an instant chance to make applications smarter, with straightforward integration. This session overviews present examples and future opportunities for usage in the execution of digital strategies.


Tuesday, 06 November, 2018 02:30 PM|Tuesday, 06 November, 2018 02:50 PM
Hype Cycle for Emerging Technologies
Brian Burke, Research VP, Gartner

Organizations are facing a storm of digital disruption that has significantly changed how technology is envisioned, built and consumed. CIOs must understand these emerging technologies to ascertain the impacts they will have to their business. This session will identify the key emerging technologies that CIOs must track.


Tuesday, 06 November, 2018 03:00 PM|Tuesday, 06 November, 2018 03:20 PM
Are You Operating With a False Sense of Security?

No company is immune to security breaches, but those that are committed to building the right security skills will be more prepared when they do face attacks. Pluralsight’s Head of Product shares security and learning strategies that leading technology teams use to keep their organization secure.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:05 PM
Market Guide for Robotic Process Automation Software
Cathy Tornbohm, VP Analyst, Gartner

Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Blockchain Society
David Furlonger, Distinguished VP Analyst, Gartner

The integration of Blockchain, AI and IoT provide societies with an unprecedented opportunity to paint a new and radically different picture of how to live, thrive and survive in a Programmable Economy. Outcome-based medicine, sustainability, financial inclusion and global identity challenge existing governance models. Blockchain enables a new societal contract and poses a question of whether it provides capabilities everyone needs but no one, in the end, wants.


Tuesday, 06 November, 2018 04:15 PM|Tuesday, 06 November, 2018 04:35 PM
AI Hype Cycle for Myths and Realities of AI Beyond the Hype
Svetlana Sicular, VP Analyst, Gartner

A virtuous cycle for a new generation of AI builds along several critical dimensions. Use the AI Hype Cycle to understand maturity of various dimensions underpinning AI. The risk of ignoring potentially transformational AI technologies exceeds the mitigated risk of fast, early failure.


Tuesday, 06 November, 2018 04:15 PM|Tuesday, 06 November, 2018 04:35 PM
The Infrastructure Strategies Hype Cycle
Philip Dawson, VP Analyst, Gartner

This session covers Gartner's 2018 Hype Cycle for Infrastructure Strategies, where attendees will learn about key disruptive trends in the infrastructure space, including; edge computing, bimodal Mode 1/Mode 2 Multimode infrastructure, Internet of Things, software-defined anything, cloud- and container-based delivery, and virtualization.


Tuesday, 06 November, 2018 05:55 PM|Tuesday, 06 November, 2018 06:15 PM
Quantum Computing in Action

Highly demanding computational use cases are expected to benefit from emerging Quantum Computing technologies. Reply will explore potential benefits and impacts of Quantum Computing on a number of use cases: asset allocation, blockchain, machine learning and production scheduling.


Tuesday, 06 November, 2018 06:25 PM|Tuesday, 06 November, 2018 06:40 PM
Understanding The Hidden Costs Of Bad Data Culture
Chintan Soni, CEO, Askned

Gartner research finds that most projects fail due to poor data culture affecting process and people. Learn the challenges and successes of three companies as they embrace similar analytics strategies with different data cultures.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Ask the Analyst: Are We Still Supposed to Care About Social Media?
Jenny Sussin, Managing Vice President, Gartner

This Ask the Analyst session will answer a question on the mind of busy, over-tasked CIOs — are we still supposed to care about social media? This ATA will answer questions like: - What is the latest with Facebook? - Are we supposed to be on Snapchat? - What are some success stories of other companies using social media?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
The Top 10 Strategic Technology Trends for 2019
David Cearley, Distinguished VP, Analyst, Gartner
David Cearley, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Digital Ethics: Early Experiences with Artificial Intelligence
Frank Buytendijk, Distinguished VP Analyst, Gartner

In just five years’ time, digital ethics has grown from an interesting future trend to a core business necessity. Organizations that are rounding out their digital businesses label it a top 3 priority. But the topic is shifting again. After the big data and privacy debate, ethics and artificial intelligence is on everyone's mind. A complex topic, but there are some emerging practices already. How to deal with ethics and AI before it is too late?


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Meetup: Extracting Business Value From IoT and Sensors
Peer Open Discussion (no Gartner facilitation), ,

The Internet of Everything and IoT have been around for more than a decade. How is this concept maturing? How have you leveraged the data to create insights that optimize your business and re-define your processes? Which opportunities, processes and platforms should be re-considered in order to thrive in the digital era? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:00 AM
Roundtable: Blockchain in the Transport & Logistics Industry — Moving Beyond Pretty Projects
Luna Blanco, Team Client Manager, Gartner
Thierry Kuperman Le Bihan, VP, Executive Partner, Gartner

Blockchain is being massively hyped today and there is a growing excitement about the technology. The Transport industry is now experimenting it in many different areas (airport information, 3PL traceability, MRO, cargo freight tracking, supply chain transactions, carpooling, digital identities, name it … as with any innovation, it all comes down to ownership, behavior and process. Please come and share your experiences with your peers to learn about successful experiences and also lessons learnt from other’s failures.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Deep Learned Lessons on AI

The whole economic sectors are being revolutionized by artificial intelligence technologies and consumers are witnessing this transformation. Reply will illustrate real applications of AI: from conversational systems to predictive engines, from deep learning to robotic process automation.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Create Intelligent Experiences Everywhere
Ronald Rubens, Vice President Europe, Avaya

Build an enterprise ready to super serve & take the enterprise connected experience to new heights. Join Avaya, as we show the power of open platforms that merges employee & customer experience to seamlessly connect digital & human touch points, across all organization functions & applications.


Wednesday, 07 November, 2018 01:35 PM|Wednesday, 07 November, 2018 01:50 PM
How to Build AI 100x Faster in Enterprise

Kortical has an AI/ML platform that accelerates the embedding of world class AI/ML powered solutions into your business. We will show you how we get radically better, faster and cheaper results than traditional data science methods and how our customers, NHS to EE, have benefited from our platform.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:20 PM
Magic Quadrant for Full Life Cycle API Management
Paolo Malinverno, VP Analyst, Gartner

We use APIs everyday. The disruptive requirements of digital transformations, their frequent need to build new ecosystems, and the pressing need for application rationalization will continue to deeply change the market for the platform that enables API programs: Full life cycle API management. This Magic Quadrant rates the providers in that market.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Closing the Gap Between the AI Opportunity and Corporate Reality
Dave Aron, Distinguished VP Analyst, Gartner

Despite the hype, what can be achieved today with artificial intelligence (AI) with relatively little cost, risk or in-house capability is very powerful. Almost all private and public sector organizations are failing to exploit AI to the max in their organizations. A lot of this is down to misplaced CxO fear, uncertainty and doubt about AI. In this session, we identify the blockers and recommend breakthrough practices to overcome them.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Ask the Analyst: Presenting Blockchain Impact Assessments to Senior Business Executives
Dale Kutnick, Senior Vice President, Gartner

CIOs are being pressured by business executives and Boards to provide insight into how blockchains can be exploited by their enterprises. Their responses are often laced with technology promises, despite its immaturity, and without considering development and integration costs. This session will provide specific ideas and financial considerations to use in presenting blockchain initiatives to senior executives.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
AI-Based Autonomous Response - Are Humans Ready?

Global ransomware attacks like WannaCry move too quickly for humans to keep up, and even more advanced attacks are on the horizon. AI-based cyber defense can not only detect threats as they emerge but also autonomously respond to attacks in real time. As the shortage of trained cyber analysts worsens, the future of security seems to be automatic. But are humans ready to accept the actions machines would take to neutralize threats?


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Is 'Serverless' the Future of Servers? — An I&O Leader's Guide to Serverless Computing
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Serverless computing is an emerging software architectural pattern that promises to eliminate the need for infrastructure provisioning and management. This session will examine how serverless is different from VMs and Containers, and offer best practices on how I&O leader's can mobilize their teams to support this technology.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
What Comes After Moving to Cloud Office? Quite a Bit, Actually
Jeffrey Mann, VP Analyst, Gartner

Once you have successfully moved your organization to Office 365 or G Suite, you might think there is little left to do; the benefits will just come pouring in. If you are lucky, some will. Everyone else will need to make sure the benefits by figuring out how to manage their deployment effectively, how to take advantage of the new capabilities to drive new ways of working, and how to make decisions about when not to use cloud office but consider an alternative. In short "What comes next?"


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Maverick: The Illusion of Exterminating Central Power with Blockchain
Fabio Chesini, Sr Director Analyst, Gartner

Despite the massive overhype surrounding blockchain, blockchain ecosystems do not disintermediate existing intermediation platforms. We will live in a world with new complex intermediaries with self-sustainable, self-enforcing rules and decentralized governance models. We will show how this new world will look like with recyclable trust systems, new intermediations with fluid and adaptable rules making any business to be prepared for this new world.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Meetup: AI Maturity & Experiences
Peer Open Discussion (no Gartner facilitation), ,

Where are you at in maturing your AI capabilities and has it made any strategic impact on the business yet? Does the incremental value vs. past approaches justify the expenses and effort? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 04:00 PM|Wednesday, 07 November, 2018 04:30 PM
Data Science: Bridging Analytics and Business Processes for Optimum Business Outcomes
Alexander Linden, VP Analyst, Gartner

Faster and faster decisions are more and more critical using an increasing amount of data for business models that have become moving targets. The gap widening as we move forward, between the continuous availability of data and information, and the decisions organizations have to execute upon. The suspended moment between data and action is where decisions live — where organization combine AI techniques for maximum business differentiation.


Wednesday, 07 November, 2018 04:15 PM|Wednesday, 07 November, 2018 04:35 PM
Hype Cycle for Internet of Things
Emil Berthelsen, Sr Director Analyst, Gartner

IoT is becoming a significant component of, and a major contributor to, the digital business initiatives across virtually all organizations. IoT as a whole is still an immature market; however, as a result of its growth, it is already dividing into consumer, commercial and industrial segments. Each segment has a different solution, product and technology requirements. This 2017 Internet of Things Hype Cycle illustrates the current state of IoT.


Wednesday, 07 November, 2018 04:15 PM|Wednesday, 07 November, 2018 04:35 PM
Magic Quadrant and Critical Capabilities for Sales Performance Management
Julian Poulter, Sr Director Analyst, Gartner

Theater session to discuss how the new CC fits into evaluating vendors in conjunction with the MQ. Why we included a CC this year and why it's important as IT leaders to evaluate this piece of software in the mix of cloud applications that will drive business.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Creating Successful Digital Business Innovation With IoT
Nick Jones, Distinguished VP Analyst, Gartner

IoT isn't a technology, it's a way to enable a wide range of digital business transformation from simple digitization through to radical business reinvention. This presentation examines how the CIO can lead the business to discover IoT opportunities, how to achieve business buy-in, best practices and organizational structures to make IoT innovation a success, and pitfalls to avoid.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
The Top 10 Strategic Technology Trends for 2019 (Repeat)
David Cearley, Distinguished VP, Analyst, Gartner
David Cearley, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately, or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Embedded AI Fundamentally Changes the Enterprise Applications Market
Dennis Gaughan, VP Analyst, Gartner

Artificial Intelligence Hype is currently off the charts, as people look to create new applications that apply ML/AI techniques. However, a more profound change is happening as major packaged application vendors embed AI technologies into their core applications which will impact how applications are selected, implemented, licensed, and consumed. Every vendor has their own approach — are you ready to understand the impact to your organization?


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Secondary Data Architecture with National Health Service UK

Complexity managing secondary data and applications across a global infrastructure slows down IT. NHS uses Cohesity to mitigate operational risk and free up resources and management time with a hyperconverged web-scale solution for backup & recovery, archiving, files & objects and more.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
The Top 10 Cloud Myths
Gregor Petri, VP Analyst, Gartner

Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them.


Monday, 05 November, 2018 12:40 PM|Monday, 05 November, 2018 01:00 PM
Product launch: Papyrus Converse

Build digital business solutions in a fraction of the time and cost with Papyrus Converse. Often, developing business applications is a long and expensive nightmare, with many projects never making it into production. It’s essential to change the design approach and empower the business, allowing it to adapt rather than enforce. Papyrus Converse offers a new approach for the business to define, plan and execute ‘value streams’ based on business language and a conversational UI. Experience a Mind-Shift! Speaker: Freddie van Rijswijk, Senior Manager Business Applications


Monday, 05 November, 2018 01:10 PM|Monday, 05 November, 2018 01:30 PM
Simplify the Network for Digital Transformation

With today’s digital transformation, global enterprises with traditional network solutions using MPLS or Internet have issues with cloud access and performance. Join Aryaka to learn how an SD-WAN as a Service simplifies adoption and provides the performance required for the modern global enterprise.


Monday, 05 November, 2018 01:35 PM|Monday, 05 November, 2018 01:55 PM
Avoiding Digital Deadlock

As organisations move beyond digital transformation pilots to transformation at scale, finance and HR systems become critical enablers for future digital success. We’ll explore the Cloud ERP architecture that supports successful digital transformation.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
From Disruption to Operating Models and Everything in Between
Chris Howard, Distinguished VP Analyst, Gartner

This is a big picture presentation meant to guide attendees through the relationships between disruption, business model innovation, strategy, operating models and platforms, clarifying the main purposes and actions of each. Using a single (real) large example, we trace the identification of a disruption worthy of business model change, the resulting strategy creation to meet the challenge and the resulting operating model to deliver results. The goal is to help identify the scope of actions required to meet digital challenges and deliver innovative outcomes.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Papyrus Software’s Machine-Assisted Intelligent E-mail/Document Capture brings Efficiency and Productivity

This presentation will highlight two Case Studies from the insurance and financial sectors, focusing on the following key capabilities: - Machine learning and process automation brings validation time down from 4 days to 4 hours for a company with 10,000 incoming email/fax letters daily from 365 inboxes and fax machines, containing an unknown number of attachments of more than 40 different document types. - Training by example, user trained agent and pattern recognition leveraging artificial intelligence - Automated process definitions deliver to archive and user or department inbox for case work - Facilitated integration with Office 365, Fax Server, Scanner, WebPortal, Salesforce, Oracle DB, Google and back-office users Speaker: Annemarie Pucher, CEO, ISIS Papyrus Software


Monday, 05 November, 2018 06:10 PM|Monday, 05 November, 2018 06:30 PM
Reducing complexity in a multi-cloud world

Cloud adoption allows organisations to accelerate time to market, and to mitigate risk. However, managing multi-vendor, multi-cloud provision can add unnecessary effort, complexity and time. Learn how CenturyLink can help organisations efficiently manage the ever-growing ecosystem of applications, vendors and clouds, helping them become more agile, flexible and in control.


Monday, 05 November, 2018 06:40 PM|Monday, 05 November, 2018 06:55 PM
Top 10 Ways To Reduce Your Oracle Costs
Craig Guarente, CEO, Palisade Compliance
Anna-Rita Stanley-Best, Managing Director - APAC, Palisade Compliance

Oracle is one of the costliest IT vendors, and customers are searching for ways to reduce their Oracle spend. Oracle locks you in with onerous contracts, risky audits, and aggressive sales. APAC Managing Director Anna-Rita Stanley-Best will reveal how to lower Oracle costs and accelerate innovation.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: No Application Left Behind — Best Practice in Co-management of Business Unit Applications
Andy Kyte, Distinguished VP Analyst, Gartner

It's not Ghost IT or Shadow IT or Rogue IT: It's IT that has all the needs for security and integrity and integration and quality assurance of any other IT. Application leaders need to help the enterprise to develop governance and management policies that embrace business unit applications as well as traditional IT applications. This is not an "Us and Them" problem — this is a "we" problem. But someone has to take ownership of solving the problem.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Successful Digital Transformation

Moving beyond digital transformation pilots to transformation at scale requires core finance and HR system transformation to support changing business models, workforce skills and business processes. We’ll discuss proven strategies for successful digital transformation at scale.


Tuesday, 06 November, 2018 01:00 PM|Tuesday, 06 November, 2018 01:45 PM
CenturyLink: Customer panel: Maximising the potential of big data

Data is exploding across every sector, but how should it be actioned and secured to harness its real potential? This customer panel will share insights and discuss how to focus digital investment to transform customer experience, streamline operations and explore new revenue opportunities


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Meetup: Enterprise Architects Peer Networking
Peer Open Discussion (no Gartner facilitation), ,

This Meetup will connect Enterprise Architects across various industries who are interested in networking with their peers to share best practices and real-world experiences. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:30 PM|Tuesday, 06 November, 2018 02:50 PM
Hype Cycle for Emerging Technologies
Brian Burke, Research VP, Gartner

Organizations are facing a storm of digital disruption that has significantly changed how technology is envisioned, built and consumed. CIOs must understand these emerging technologies to ascertain the impacts they will have to their business. This session will identify the key emerging technologies that CIOs must track.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:05 PM
Market Guide for Robotic Process Automation Software
Cathy Tornbohm, VP Analyst, Gartner

Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Managing an Application Portfolio Demands More Than Application Portfolio Management
Andy Kyte, Distinguished VP Analyst, Gartner

Software is expensive to acquire, but even more expensive to operate, support, maintain and modify. Managing a large, complex, diverse and aging application portfolio to meet all today's operational requirements whilst simultaneously modifying that portfolio to meet the short-, medium- and long-term demands of digital business is a herculean task that needs the full engagement of the CIO. This presentation offers practical advice on the three critical disciplines necessary for successful application management.


Tuesday, 06 November, 2018 06:25 PM|Tuesday, 06 November, 2018 06:40 PM
A Crisis Management Tool to Improve Company Resilience
Carlo Marzicola, Direttore Marketing, OMNINECS

Emergency Response Director powered by Kriu is a crisis management tool to support Business Continuity teams to react in case of disaster. We'll explain what a disaster is in business point of view, the market of Crisis and Emergency Management, then the main functionaliti of ERD by Kriu.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
The Hybrid Integration Platform: Can You Be in Business Without One?
Massimo Pezzini, Distinguished VP Analyst, Gartner

An "unintegrated digital business" is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but entails tackling a daunting array of application, data, APIs, mobile apps, ecosystems and "things" integration issues.An enterprisewide hybrid integration platform (HIP) to support these challenges is becoming a business utility such as networks, email and ERP: a precondition to be in business for organizations of any kind. Key issues: • What are the drivers and trends that will force CIOs to implement a business utility-style HIP? • How will CIOs deliver a versatile and cost effective HIP? • Which organizational models will CIOs adopt to enable a pervasive, self-service approach to integration?


Wednesday, 07 November, 2018 01:10 PM|Wednesday, 07 November, 2018 01:30 PM
The role of SD-WAN Networks in Creating New Business Models

Hear from Open Systems’ CEO Amit Chatterjee as he shares his thoughts on the compelling case for businesses to transition to a SD-WAN to launch new revenue streams, gain market share and deliver unique customer experiences -- all while optimizing budgets and addressing IT talent shortages.


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
Evolving the WAN for the Cloud, using SD-WAN and NFV

As applications move to the cloud and become more dynamic, traditional WAN architectures are increasingly becoming unfit for purpose. We explore how hybrid SD-WAN & NFV can deliver a next generation of WAN to meet the demands of the cloud age.


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
PSD2 - Political Will to force Banks to Open Up

PSD2 forces (Private, Corp., Retail) Banks to do the first step to Open Banking in a frighteningly limited time. LUXHUB, a European Open Banking Platform, helps banks to realize all the challenges related to the PSD2-API requirements and to participate in a second phase in the upcoming API Economy.


Wednesday, 07 November, 2018 04:15 PM|Wednesday, 07 November, 2018 04:35 PM
Hype Cycle for Internet of Things
Emil Berthelsen, Sr Director Analyst, Gartner

IoT is becoming a significant component of, and a major contributor to, the digital business initiatives across virtually all organizations. IoT as a whole is still an immature market; however, as a result of its growth, it is already dividing into consumer, commercial and industrial segments. Each segment has a different solution, product and technology requirements. This 2017 Internet of Things Hype Cycle illustrates the current state of IoT.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
The Top 10 Cloud Myths
Gregor Petri, VP Analyst, Gartner

Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them.


Monday, 05 November, 2018 01:35 PM|Monday, 05 November, 2018 01:55 PM
Journey to Intelligent Data Management by Veeam Software
Serge Robe, Director, Product & Solutions Marketing, Veeam Software, Veeam Software

Today’s modern enterprise faces the dual challenges of not only managing and mining the data they produce and use, but also the one they back up, secure, and make available. To achieve this, Veeam introduces the Five Stages of Intelligent Data Management.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Your Data Center Is Dead: Creating the Next Generation Infrastructure
David Cappuccio, Distinguished VP Analyst, Gartner

After decades of owning and managing data centers, today's enterprise must grapple with the issues of how to support older applications, while at the same time embracing cloud services, edge environments, IoT and the march toward a digital economy. This session focuses on how enterprises are solving these problems; building an a distributed, global infrastructure and minimizing risk along the way.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
The Enterprise Network Scenario — Say Goodbye to the CLI
Neil Rickard, VP Analyst, Gartner

Network infrastructure must be both agile and available to truly scale digital initiatives. This session describes the people, process and technology changes required to enterprise networks over the next several years. In this session, we will cover what external and macro level factors will impact enterprise networks, how will new technologies impact enterprise networks and what best practices should clients employ within their networks.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:30 PM
How to Select the Right Cloud Management Tools
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

I&O leaders are challenged to manage private, public and multicloud services. This requires understanding the different types of cloud management tools along with the trends and the problems that can be addressed. This session will present a framework that organizations can use to select the right tools to manage their cloud deployments.


Tuesday, 06 November, 2018 02:30 PM|Tuesday, 06 November, 2018 02:50 PM
Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure
Philip Dawson, VP Analyst, Gartner

This session looks at the new Magic Quadrant and Critical Capabilities for Hyper Converged Infrastructure and the five workloads of consolidated, business critical, cloud ROBO and VDI use cases


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Ask the Analyst: Is Serverless Right for You?
Paul Vincent, Sr Director Analyst, Gartner

Serverless computing is the new hotness in cloud computing. It promises to dramatically cut costs and improve your agility. But is it right for you? Can you move your applications to serverless? If you do, will you gain those promised benefits? Come to this session to get your questions about serverless answered.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:45 PM
Contract Negotiation Clinic: IaaS and PaaS (Exclusive for Midsize Enterprise Attendees)
Daniel Barros, VP Analyst, Gartner

This clinic will focus on the most important contractual terms to negotiate in an IaaS or PaaS contract.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 04:15 PM|Tuesday, 06 November, 2018 04:35 PM
The Infrastructure Strategies Hype Cycle
Philip Dawson, VP Analyst, Gartner

This session covers Gartner's 2018 Hype Cycle for Infrastructure Strategies, where attendees will learn about key disruptive trends in the infrastructure space, including; edge computing, bimodal Mode 1/Mode 2 Multimode infrastructure, Internet of Things, software-defined anything, cloud- and container-based delivery, and virtualization.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
A Framework for Multi-Cloud Data Management & Availability
Dave Russell, Vice President, Enterprise Strategy, Veeam

The infrastructure and processes that we utilize must broaden to support a mix of on-premises + private/managed/public/SaaS clouds. Intelligent data management and hyper-availability will be required. • Current multi-cloud drivers & trends. • Consideration for a successful multi-cloud strategy.


Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 12:45 PM
Disrupt & Dominate Your Industry Via Digital Transformation

Masergy invites CIOs and IT leaders to hear about the digital transformation journey made by three global enterprises and how they created a culture of innovation and success in their organizations. Learn the specific steps and key foundational elements to build highly successful strategies.


Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
The Future of Infrastructure and Operations Design in a Product-Oriented World
Ed Holub, VP Analyst, Gartner

CIOs will need to work with their infrastructure & operations (I&O) leaders to change their I&O operating model. Most infrastructure and operations operating models are optimized for technology projects and few I&O leaders are prepared for delivering the adaptive, product-oriented business solutions critical to digital business platform success. Learn about the new I&O operating model and how to achieve better alignment with the business through improved organization design.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Conquer InsurTech Disruption by Injecting Agility Into Your Core
Teresa Rosas, Head of IT, Fidelidade

Looking for insurance digital transformation lessons from the real world? Join Teresa Rosas, Head of IT at Fidelidade, as she reveals how the company increased cross-sell and up-sell opportunities and evolved to 30 “products” per year by using OutSystems to continuously deliver popular digital experiences to customers and agents.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Scale Intelligent Automation and accelerate your DT journey
Arjen Van Berkum, COO, Another Monday

CIOs are confronted with increasing demands to drive digital transformation. To scale it, RPA is used to free scarce resources, unlock legacy systems and drive customer experience whilst lowering cost. Running the biggest bot farm in the world, Another Monday brings smart automation to scale.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Secondary Data Architecture with National Health Service UK

Complexity managing secondary data and applications across a global infrastructure slows down IT. NHS uses Cohesity to mitigate operational risk and free up resources and management time with a hyperconverged web-scale solution for backup & recovery, archiving, files & objects and more.


Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Meetup: IT Innovation vs. Keeping the Lights On
Peer Open Discussion (no Gartner facilitation), ,

How do you evaluate your spending on innovation vs. upkeep? What ratio do you strive for? Where are you currently at? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 11:45 AM
If You Really Want to Succeed at Innovation, Define Failure Not Success
Mary Mesaglio, Distinguished VP Analyst, Gartner

It's all well and good to say: Fail fast! Fail forward! Fail often! But you're not a Silicon Valley start-up, so you're going to be up against organizational antibodies that are extremely stealthy and insidious. In most cases, there is an incompatibility between the failure required for successful innovation and the failure-phobia that inhabits most corporate cultures. This short session will describe the difference between good and bad innovation failure and provide a way to get around the innovation-killing antibodies that lurk in every enterprise.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Scaling Innovation Beyond Pretty Prototypes
Kristin Moyer, Distinguished VP Analyst, Gartner

There has been a lot of focus on the front end of innovation — how to come up with and develop great ideas. But what about the back end, when an idea has been proven and now needs to be scaled across the enterprise or customer base? Too many ideas — many of them useful, some of them transformative — die at this scaling stage. This session shows attendees how to tackle three big obstacles to scaling, what we call scale breakers and turn them into scale makers to succeed.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Creating a Culture That Is Ready for Anything
Leigh McMullen, VP Analyst, Gartner

The only thing that is certain about the digital future is that enterprises will be required to transform quickly and often. But most enterprise transformations fail because of their culture. Take the challenge of continuous transformation and turn it to your advantage by developing a culture that is ready for anything.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Living With Digital: From Business Impact to Societal Disruption
Frank Buytendijk, Distinguished VP Analyst, Gartner

Welcome to one of the biggest stories of Symposium. Leading companies move from "just" digital business to using technology to tackle society's larger issues. Fintech, healthtech, agritech, legaltech. This provocative, fast-paced presentation argues that the Silicon Valley way of creating a better world is short-sighted and misguided. What will be your story? Let it be one of optimism and hope.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Top Challenges to Transforming Your Operating Model to Digital and How to Overcome Them
Donna Scott, Distinguished VP Analyst, Gartner

Moving to a digital operating model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including organizational change management, workforce/talent issues and barriers in moving to the product model.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
CIO Meetup: Leadership in Innovation & Strategic Business Change
Peer Open Discussion (no Gartner facilitation), ,

Are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:10 PM|Monday, 05 November, 2018 12:30 PM
How to Implement & Govern Citizen Development

No software solution is a cure-all package. Strategic implementation of digital solutions depends as much on organisations and workforce as it does on technology. Chris Obdam, CEO of no-code platform Betty Blocks, provides guidelines and strategy to successfully embed and govern citizen development.


Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 12:45 PM
Spark Transformative Innovation With Cross-Industry Insight
Michelle Duerst, Sr Director Analyst, Gartner

CEOs list Growth as their top priority, but face challenges from competitive disruptors and industry convergence. This is an opportunity for CIOs to change their role of fire fighter to trailblazer by providing the platform needed to harness multiple innovation channels into a powerful platform. Attendees at this session will see real-world examples and lessons learned across industries.


Monday, 05 November, 2018 12:40 PM|Monday, 05 November, 2018 01:00 PM
Product launch: Papyrus Converse

Build digital business solutions in a fraction of the time and cost with Papyrus Converse. Often, developing business applications is a long and expensive nightmare, with many projects never making it into production. It’s essential to change the design approach and empower the business, allowing it to adapt rather than enforce. Papyrus Converse offers a new approach for the business to define, plan and execute ‘value streams’ based on business language and a conversational UI. Experience a Mind-Shift! Speaker: Freddie van Rijswijk, Senior Manager Business Applications


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Scaling High-Performance Teams: Time to Transform

More and more, business change is a team sport. Leader of teams — and this does include everyone on a high-performance, self-organizing team — must improve results. There is more demand and more uncertainty — within IT but also even more importantly when teams span the business/IT boundary. This session will discuss: 1) What are the team successes to learn from, and what failures can be avoided? 2) What are the best practices for successful high-performance team? 3) How can the team approach be scaled up and out to the whole enterprise?


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Immersive Technologies Offer Infinite Possibilities
Marty Resnick, Sr Director Analyst, Gartner

Application leaders should consider the use of immersive technology (virtual reality, augmented reality and mixed reality) to add value to their app portfolios, meet business demands for these technologies and shift to a multiexperience mindset as part of their mobile and digital app strategies. This session provides an opportunity to ask about the specific use cases and case studies of the use of immersive technology in the enterprise and how to get started.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Ask the Analyst: How to Best Leverage Compelling IoT Plans?
Aapo Markkanen, Sr Director Analyst, Gartner

IoT drives new business models, processes and the use of new technologies throughout the enterprise. All which are challenging to balance both commercially and technically. This discussion focuses on how to manage these challenges and create business value from IoT deployments using compelling IoT strategies and plans. This is an open forum to ask questions, interact and gain insights from Gartner and your peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 03:00 PM
Roundtable: Best Practices for Accelerating Infrastructure Innovation and Agility
Bryan Hickson, Executive Partner, Gartner

Accelerating infrastructure innovation and enabling agility is critical for the success of digital business. In this roundtable, we will discuss how I&O leaders can collaborate with application and business teams to build the infrastructure, processes, skills and culture that will propel innovations in digital business.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
The Power of Video Collaboration

Zoom Video Communications and Syngenta discuss the power of video communications and collaboration in the modern workplace.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Global Enterprise Executive Experience: Leadership in Innovation & Strategic Business Change
Peer Open Discussion (no Gartner facilitation), ,

As a Global Enterprise, are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
The Power of Open: bring mainframe workload to an open world

Join Dale and special guest Markus Tschumper, Head of General IT Services at LzLabs customer, Swisscom, to hear how the LzLabs Software Defined Mainframe brings mainframe workload, without recompilation or data reformatting, to open platforms, enabling innovation on x86 and the cloud.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Papyrus Software’s Machine-Assisted Intelligent E-mail/Document Capture brings Efficiency and Productivity

This presentation will highlight two Case Studies from the insurance and financial sectors, focusing on the following key capabilities: - Machine learning and process automation brings validation time down from 4 days to 4 hours for a company with 10,000 incoming email/fax letters daily from 365 inboxes and fax machines, containing an unknown number of attachments of more than 40 different document types. - Training by example, user trained agent and pattern recognition leveraging artificial intelligence - Automated process definitions deliver to archive and user or department inbox for case work - Facilitated integration with Office 365, Fax Server, Scanner, WebPortal, Salesforce, Oracle DB, Google and back-office users Speaker: Annemarie Pucher, CEO, ISIS Papyrus Software


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
The Blockchain Scenario
David Furlonger, Distinguished VP Analyst, Gartner

The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a roadmap to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Use Growth Mindset Culture Hacking to Accelerate Change
Graham Waller, Distinguished VP Analyst, Gartner

Many CIOs feel stymied by change resistance. This session will explore the critical underlying mindset beliefs and how a growth mindset enables individuals to move beyond their comfort zones, thrive on challenge and progress despite uncertainty. It will identify practical actions (culture hacks) that CIOs can take to cultivate growth mindsets in their teams that will accelerate digital business change.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Ask the Analyst: How Can CIOs in Midsize Enterprises Exploit AI and Data Monetization to Grow Their Business? (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises must respond quickly to the changes caused by digitalization in order to increase sustainable business performance. Join our analyst to explore how successful CIOs focus on three critical areas to capitalize on the opportunities of digital business: How to ensure their personal job objectives are focused on business performance? How to accelerate the adoption of AI? How to monetize existing data assets and other intellectual property? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between Euro 5 million and Euro 30 million. We pre-qualify attendees for midsize enterprise sessions based on annual revenue between Euro 50 million and Euro 1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 05:10 PM|Monday, 05 November, 2018 05:30 PM
Putting network control in your hands
Sven Müller, Portfolio Director IP, Colt Technology Services

Our phones can control our lights, heating and even our cars – so why not business networks? The telco industry has been slow to follow the on-demand trend of the consumer market but people expect the same level of control in their professional life as they do at home. Take control with Colt.


Monday, 05 November, 2018 06:10 PM|Monday, 05 November, 2018 06:30 PM
Fuel your Digital Business with Connected Intelligence Cloud

Eager to streamline operations, deliver great customer experiences, and constantly innovate? Lead on all fronts and keep your digital transformation on track with a proven platform. Learn how low-code capabilities empower business users to turn ideas into fully functional business apps in minutes.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: Managing 'Shadow IT' and Business-led IT, and Integrating Them Into the I&T Operating Model?
Simon Mingay, VP Analyst, Gartner

This session will focus on how to manage "shadow IT" and business-led IT. We'll discuss how Gartner's I&T operating model framework can be used to identify opportunities to align and converge the I&T operating models in use across the enterprise. And we'll look at how the IT organization can adapt its services to improve value and mitigate the risks of business-led IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Use the Power of 5 to Overcome Digital Disruption
Helen Huntley, VP Analyst, Gartner

CEOs and CIOs are facing unprecedented disruptions caused by digital business. This presentation focuses on the Power of 5. 5 key actions to help weave through chaotic times. We will discuss business model evolution, changing the value conversation, concentrating on the customer, building an innovative culture and talent acquisition strategies.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Teach Your Applications the Art of Self-Defense
Dionisio Zumerle, Sr Director Analyst, Gartner

Most people think of back-end security when thinking of application security. Much of the intelligence of applications is moving to the front end. JavaScript and browser plugins provide rich functionality and code on the client side. This presentation will highlight the solutions for enterprises to shift their approach to align with this trend. From code obfuscation to anti-tampering controls, from certificate pinning to browser protections, we will present the approaches, tools and vendors that will secure applications front ends.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
AI, VR & 3D printing can change everything – but how?

Buckle up– we're on a fast track to the future. How will you leverage immersive experiences, AI, VR & 3D printing to change everything– from creativity to customer engagement? Find out how leading IT organizations are creating new ‘experience-first’ business models for growth.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
FC Barcelona & Colt: the technology driven stadium

FC Barcelona is one of the world’s biggest clubs and needs a network that can match its performance on the pitch. FC Barcelona CIO Sergio Jerez and Colt VP of Sales Paula Cogan, discuss how Colt is helping a leader in digital transformation meet the needs of fans in the stadium and around the world.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
The Gaia Project -Unravelling the Mysteries of the Milky Way

The European Space Agency’s Gaia satellite is capturing & processing data on around 1billion celestial objects to create a 3D map of the Milky Way.The Gaia project is considered the BIGGEST data challenge in astronomy to date.Understand how much data is being collected & how its stored & analysed?


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Enterprise Transformation: Your path to success in the digital era

As new technologies and emerging competitors disrupt established industries, enterprises around the world are seeking their own Digital Transformation to keep pace. Hear about technical and non-technical changes undertaken by other large enterprises and learn tips and tricks on how you can get started with your own transformation journey.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
CIOs: Use Your I&T Operating Model to Scale Digital Business
Janelle Hill, Distinguished VP Analyst, Gartner

Digital business requires a new approach to I&T operations across the enterprise. This presentation shows CIOs how to integrate the I&T operating model with business operations to address the enterprise’s digital business ambition and strategy in a comprehensive, orchestrated way.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Meetup: Digital Innovation in Education
Peer Open Discussion (no Gartner facilitation), ,

Join your education peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Lie, Steal and Cheat Your Way to Innovation Success — Provocative Ways to Get Unstuck
Erik Van Ommeren, Sr Director Analyst, Gartner

Sometimes innovation needs a boost: the process has gone stale, or the corporate immune system halts all efforts. In this session you will learn new tricks to get unstuck: create new momentum, find new support or turn the innovation process upside down to regain the attention. Each method will come with a checklist to see where it applies, directions for use and some examples. Fun and inspiring!


Tuesday, 06 November, 2018 12:10 PM|Tuesday, 06 November, 2018 12:30 PM
Using Drones to Deliver Life Saving Medications and beyond
Richard Wood, Technical Director, Softbox Systems

AT&T and Softbox have tested connected medical payloads carried by drones. Learn about: • The background and challenge set by MSD pharmaceuticals • How we created an IOT enabled “Skypod” • The technology tracking lifesaving medications • How this technology will benefit the pharmaceutical industry


Tuesday, 06 November, 2018 01:00 PM|Tuesday, 06 November, 2018 01:45 PM
CenturyLink: Customer panel: Maximising the potential of big data

Data is exploding across every sector, but how should it be actioned and secured to harness its real potential? This customer panel will share insights and discuss how to focus digital investment to transform customer experience, streamline operations and explore new revenue opportunities


Tuesday, 06 November, 2018 01:10 PM|Tuesday, 06 November, 2018 01:30 PM
LzLabs and Swisscom: Lessons learned migrating the Mainframe

Join to hear Christian Wehrli, VP, Product Delivery and LzLabs, and Christian Hodel, Mainframe Solutions Architect at Swisscom, discuss the best practices learned during Swisscom's migration of legacy workload off the mainframe to the LzLabs Software Defined Mainframe.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Hype Cycle for Digital Commerce
Mike Lowndes, Sr Director Analyst, Gartner

This Hype Cycle is a must-see for IT strategists, CIOs and application leaders responsible for digital commerce. It charts many of the technologies, services and concepts that will serve as the triggers to enable improved customer experience and increased revenue through digital commerce initiatives.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Hype Cycle for Application Architecture
Paul Vincent, Sr Director Analyst, Gartner

The Gartner Hype Cycle is a consolidated view of the dynamics in a selected market and its cycles of innovation. This session will examine key innovations in application architecture that support your transition to digital business.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Add AI to Your Applications By Using AI APIs
Paolo Malinverno, VP Analyst, Gartner

Several machine learning and general AI algorithms are packaged in APIs, which are available from cloud and dedicated providers. AI APIs offer an instant chance to make applications smarter, with straightforward integration. This session overviews present examples and future opportunities for usage in the execution of digital strategies.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Amazon Versus Alibaba
Hung LeHong, Distinguished VP Analyst, Gartner

Alibaba and Amazon have collectively brought us platform business models, cloud computing, and p2p payment. Today, we take these capabilities for granted — but these two giants are not standing still. Up next: 4-hour supply chain, banking the world, and demise of the credit card. CIOs need to understand how their combined innovations and eventual competition will change the world again.


Tuesday, 06 November, 2018 02:30 PM|Tuesday, 06 November, 2018 02:50 PM
Hype Cycle for Emerging Technologies
Brian Burke, Research VP, Gartner

Organizations are facing a storm of digital disruption that has significantly changed how technology is envisioned, built and consumed. CIOs must understand these emerging technologies to ascertain the impacts they will have to their business. This session will identify the key emerging technologies that CIOs must track.


Tuesday, 06 November, 2018 03:00 PM|Tuesday, 06 November, 2018 03:30 PM
Pixels to people: reinventing the workplace with Facebook and BlueJeans
Catherine Flynn, Head of Global Marketing, Workplace, Workplace by Facebook
Paul Scholey, Vice President, BlueJeans Network

Workplace by Facebook is at the forefront of unlocking the potential of people and organizations. And BlueJeans’ cloud meetings platform helps organizations unleash productivity through video. Gain insights from these digital workplace partners as they share best practices and strategies to connect and empower teams to do their best work.


Tuesday, 06 November, 2018 03:00 PM|Tuesday, 06 November, 2018 03:30 PM
Why your IT Transformation to Digital Enterprise has Stalled

Four pillars of success for digital transformation are emerging: Funding, Roadmap Flexibility, Multi-Vendor Management and accelerated SaaS adoption. Gain insights into the current-state of IT transformational projects across EMEA, and understand why you are now central to the future growth and profitability of the business. Join this SPS to learn how to reduce risk and avoid the traps set out by the mega-vendors in order to gain control of your IT strategy.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Blockchain Society
David Furlonger, Distinguished VP Analyst, Gartner

The integration of Blockchain, AI and IoT provide societies with an unprecedented opportunity to paint a new and radically different picture of how to live, thrive and survive in a Programmable Economy. Outcome-based medicine, sustainability, financial inclusion and global identity challenge existing governance models. Blockchain enables a new societal contract and poses a question of whether it provides capabilities everyone needs but no one, in the end, wants.


Tuesday, 06 November, 2018 05:55 PM|Tuesday, 06 November, 2018 06:15 PM
Quantum Computing in Action

Highly demanding computational use cases are expected to benefit from emerging Quantum Computing technologies. Reply will explore potential benefits and impacts of Quantum Computing on a number of use cases: asset allocation, blockchain, machine learning and production scheduling.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Hack, Nudge, Prod: Fighting Transformation Fatigue
Mary Mesaglio, Distinguished VP Analyst, Gartner

These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. The transformation fatigue that is setting in requires a strategic response from the business. This session focuses on the little — often overlooked — actions that business leaders can take to transform and change their culture. The session is an antidote to the big bang transformation plan. It aims to provide short-term strategies and tactics that CIOs and other leaders can immediately apply to keep their transformation on track or get it underway.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
The Top 10 Strategic Technology Trends for 2019
David Cearley, Distinguished VP, Analyst, Gartner
David Cearley, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:00 AM
Roundtable: Blockchain in the Transport & Logistics Industry — Moving Beyond Pretty Projects
Luna Blanco, Team Client Manager, Gartner
Thierry Kuperman Le Bihan, VP, Executive Partner, Gartner

Blockchain is being massively hyped today and there is a growing excitement about the technology. The Transport industry is now experimenting it in many different areas (airport information, 3PL traceability, MRO, cargo freight tracking, supply chain transactions, carpooling, digital identities, name it … as with any innovation, it all comes down to ownership, behavior and process. Please come and share your experiences with your peers to learn about successful experiences and also lessons learnt from other’s failures.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Deep Learned Lessons on AI

The whole economic sectors are being revolutionized by artificial intelligence technologies and consumers are witnessing this transformation. Reply will illustrate real applications of AI: from conversational systems to predictive engines, from deep learning to robotic process automation.


Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
It’s Your IT Roadmap…But Who’s Really in Control?

Your IT strategy is being pulled in every direction; lift and shift, lock-in to proprietary clouds, SaaS for new capabilities. Surrendering to forced software vendor roadmaps compounds that risk further. Find out how to take control of your roadmap and drive improvements in IT optimisation.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 11:45 AM
The CIO Guide to API Security: Enabling Innovation Without Enabling Attacks and Data Breaches
Paolo Malinverno, VP Analyst, Gartner

APIs are used to enable partners to interact directly with your digital business platform, as well as being the building-blocks of mobile, web and VPA applications. However, APIs, by their nature, enable access to data and application functionality which otherwise would be locked away. Therefore, they must be secured. In this session, we examine the current state of API security.


Wednesday, 07 November, 2018 01:00 PM|Wednesday, 07 November, 2018 01:30 PM
Customer Stories: The Future of Service is Cognitive

Service Management is being disrupted by technologies like AI/ML, Chatbots, and IoT. Highly cognizant business leaders are jumping in headfirst and applying these technologies to solve real business challenges to get a competitive edge in the market. Hear their story on how to address this head-on.


Wednesday, 07 November, 2018 01:35 PM|Wednesday, 07 November, 2018 01:50 PM
How to Build AI 100x Faster in Enterprise

Kortical has an AI/ML platform that accelerates the embedding of world class AI/ML powered solutions into your business. We will show you how we get radically better, faster and cheaper results than traditional data science methods and how our customers, NHS to EE, have benefited from our platform.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Embracing 'Shadow IT' Within the I&T Operating Model to Accelerate Digital Execution — Resistance Is Futile
Simon Mingay, VP Analyst, Gartner

It no longer makes sense for the IT organization to be the sole provider, broker and gatekeeper for Information and Technology (I&T) capabilities. "Shadow IT" is on the rise in terms of scope and sophistication. Resistance is futile. Faced with this new reality CIOs must adapt the role of the IT organization, adapt the I&T operating model and change how the IT organization engages with and supports a super-distributed approach to exploiting Information and Technology.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Learn to Innovate: Innovate to Learn
Janelle Hill, Distinguished VP Analyst, Gartner

Innovation is critical to digital business. Yet the more successful the analog business or public sector enterprise, the more likely that innovation is a lost art! This session provides guidance for CIOs to jump start an innovative program that includes business peers. Our approach to innovative experimentation enables joint creation of an ROI-alternative business case to justify funding of potential high value ideas.


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:20 PM
Spotlight: How CIOs Can Make Digital Dexterity a C-Suite Priority
Jaime Capella, Distinguished VP, Advisory, Gartner

Only 9% of employees across the enterprise have high digital dexterity — the combination of behaviors, mindsets and beliefs that are essential for digital business transformation. Building digital dexterity depends on leadership from the c-suite, so this session will describe the specific decisions and actions that CIOs and other C-suite leaders must take, including creating a compelling digitalization narrative, personally modelling digitally dexterous behaviors, and ensuring that operational workflows, incentives, and policies foster, not hamper, digital dexterity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
Transforming Cybersecurity: Risk Visibility & Management

Learn how organisations are changing the way they manage cybersecurity risk and performance. Join BitSight & Santander to hear how security ratings are supporting their global cybersecurity risk posture and plans for monitoring 3rd party suppliers in today’s hyper connected environment.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:15 PM
Latest Workplace Trends and Why You Should Care
Daniel Barros, VP Analyst, Gartner

Intelligent automation, virtual agents, chatbots and IoT are reshaping the workplace services market and enabling client organizations to transform the corporate environment to attract and retain the necessary talent to succeed in digital business. This session will examine the latest digital workplace trends affecting the work environment and what should you do about it.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Maverick: The Illusion of Exterminating Central Power with Blockchain
Fabio Chesini, Sr Director Analyst, Gartner

Despite the massive overhype surrounding blockchain, blockchain ecosystems do not disintermediate existing intermediation platforms. We will live in a world with new complex intermediaries with self-sustainable, self-enforcing rules and decentralized governance models. We will show how this new world will look like with recyclable trust systems, new intermediations with fluid and adaptable rules making any business to be prepared for this new world.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Measure Your Digital Progress: Key Performance Indicators for Communications Service Providers
Neil Osmond, VP Analyst, Gartner

CIOs must influence the development of goals and metrics that lay out the digital business journey and sharpen expected outcomes. This presentation describes the context and give examples for communication service providers to develop effective key performance indicators.


Wednesday, 07 November, 2018 04:00 PM|Wednesday, 07 November, 2018 04:30 PM
Data Science: Bridging Analytics and Business Processes for Optimum Business Outcomes
Alexander Linden, VP Analyst, Gartner

Faster and faster decisions are more and more critical using an increasing amount of data for business models that have become moving targets. The gap widening as we move forward, between the continuous availability of data and information, and the decisions organizations have to execute upon. The suspended moment between data and action is where decisions live — where organization combine AI techniques for maximum business differentiation.


Wednesday, 07 November, 2018 04:15 PM|Wednesday, 07 November, 2018 04:35 PM
Hype Cycle for Internet of Things
Emil Berthelsen, Sr Director Analyst, Gartner

IoT is becoming a significant component of, and a major contributor to, the digital business initiatives across virtually all organizations. IoT as a whole is still an immature market; however, as a result of its growth, it is already dividing into consumer, commercial and industrial segments. Each segment has a different solution, product and technology requirements. This 2017 Internet of Things Hype Cycle illustrates the current state of IoT.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Creating Successful Digital Business Innovation With IoT
Nick Jones, Distinguished VP Analyst, Gartner

IoT isn't a technology, it's a way to enable a wide range of digital business transformation from simple digitization through to radical business reinvention. This presentation examines how the CIO can lead the business to discover IoT opportunities, how to achieve business buy-in, best practices and organizational structures to make IoT innovation a success, and pitfalls to avoid.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Gartner’s Top Strategic Predictions for 2019 and Beyond: Practicality Exists Even in Instability (Repeat)
Daryl Plummer, Distinguished VP, Analyst, Gartner
Daryl Plummer, Distinguished VP Analyst, Gartner

Predicting future technology impact on business strategy is an activity filled with uncertainty and anxiety. However, through the uncertainty, there is one inevitable outcome — CIOs must find practical approaches to deal with fast-paced trends. The meme of the future will be practice, practice, practice.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
The Top 10 Strategic Technology Trends for 2019 (Repeat)
David Cearley, Distinguished VP, Analyst, Gartner
David Cearley, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately, or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.


Thursday, 08 November, 2018 12:00 PM|Thursday, 08 November, 2018 12:45 PM
Closing Keynote: The ContinuousNext — Informed by Metrics, Driven by Talent
Ed Gabrys, Sr Director Analyst, Gartner
Leigh McMullen, VP Analyst, Gartner

Management is easy: it’s all about balancing time, cost and quality. But our theories of management, particularly metrics based management, are derived from and designed to help improve, assembly line manufacturing. They were never intended to be used on the kinds of creative problem solving and experience-based challenges confronting digital business in general, or the modern IT organization in specific. This closing keynote will show how “optimizers” and “creators” are essential to your digital future, how you can best balance these two diametrically opposed worlds and arm you with the right mindset and tools to leverage the unprecedented potential this unique moment in your career presents.


Sunday, 04 November, 2018 10:00 AM|Sunday, 04 November, 2018 10:45 AM
Provider CIOs: How to Cross the Divide to Successful Digital Care Transformation
Mike Jones, Sr Director Analyst, Gartner

Provider pressure to digitize care and transform their value has reached a tipping point. Provider CIOs' leadership challenges (culture, politics, architecture) match their technology challenges (IoT, Blockchain, HIE, EHR). Enable digital care transformation at the intersection of your organization, digital strategy, and technology mastery and set a path to accelerate your progress over the next 12 months.


Sunday, 04 November, 2018 01:30 PM|Sunday, 04 November, 2018 02:15 PM
CIO Meetup: Speaking the Language of Leadership to Effect Change

What language or techniques have others used to catalyze change in their organization, especially at the leadership level? What advice do you have for dealing with leadership that doesn’t understand IT methodology? Are there novel ways to get the business to change their thinking? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 11:45 AM
CIO in Transition: Five Fatal Pitfalls for a New CIO
Darren Topham, Sr Director Analyst, Gartner

The new CIO has 100 days to create the right impression and set themselves up for success. We explore five of the most common and often fatal mistakes made by CIOs in transition as they embark on their new role.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
The Top 10 Cloud Myths
Gregor Petri, VP Analyst, Gartner

Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Creating a Culture That Is Ready for Anything
Leigh McMullen, VP Analyst, Gartner

The only thing that is certain about the digital future is that enterprises will be required to transform quickly and often. But most enterprise transformations fail because of their culture. Take the challenge of continuous transformation and turn it to your advantage by developing a culture that is ready for anything.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Living With Digital: From Business Impact to Societal Disruption
Frank Buytendijk, Distinguished VP Analyst, Gartner

Welcome to one of the biggest stories of Symposium. Leading companies move from "just" digital business to using technology to tackle society's larger issues. Fintech, healthtech, agritech, legaltech. This provocative, fast-paced presentation argues that the Silicon Valley way of creating a better world is short-sighted and misguided. What will be your story? Let it be one of optimism and hope.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Top Challenges to Transforming Your Operating Model to Digital and How to Overcome Them
Donna Scott, Distinguished VP Analyst, Gartner

Moving to a digital operating model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including organizational change management, workforce/talent issues and barriers in moving to the product model.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
The CEO Perspective 2018: How CIOs Should Respond
Mark Raskino, Distinguished VP Analyst, Gartner

How are business leader priorities changing in response to market cycles and economic uncertainties? How is the CEO thinking changing as the digital era progresses? Based on our annual survey and other sources we assess major trends and pull out some key actions CIOs should consider to get ahead of the game.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
CIO Meetup: Leadership in Innovation & Strategic Business Change
Peer Open Discussion (no Gartner facilitation), ,

Are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:15 PM
Roundtable: Scale Digital Leadership Competencies and Skills in the Public Sector. How Do We Get There?
Michael Von Uechtritz Und Steinkirch, Sr Executive Partner, Gartner

Digital leadership at public sector organizations is different due to social obligations as an employer, regulatory requirements and, often, a strong presence of unions and works councils. So different routines of leadership styles, models and measures apply. This roundtable is intended to have representatives share their experiences on success and failures in the development of required new competencies and skills within their public sector organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:45 PM
Aspiring CIO Workshop: Next Stop — CIO
Casper Pedersen, Executive Partner, Gartner
Claes von Bonsdorff, VP, Executive Partner, Gartner

Are you an aspiring CIO? Are you looking for tips, tricks and insights to successfully prepare yourself for the CIO role? This workshop is designed to aid aspiring CIO's to successfully assess their skills and leverage leadership development best practices to prepare for a CIO role.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 12:45 PM
There Is No Value Without Values: Learnings From Smaller, Successful, Family-Owned Businesses
Ansgar Schulte, Sr Director Analyst, Gartner

To deliver long-term, sustainable value to their constituencies, i.e. to customers, employees, shareholders, business partners and communities, family-owned businesses create and nurture a distinct set of moral and social values that serve as the overarching framework of organizational collaboration, behavior and communication. Such a framework or culture can energize all constituents positively if values are treated as a critical, long-term enterprise asset trumping short-term economic gains. What can business and IT leaders in larger, publicly held organizations learn in this respect from successful, smaller, family-owned businesses?


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Strategy at the Speed of Digital Business
Ian Cox, Sr Director Analyst, Gartner

Digital business demands strategy that addresses higher rates of change and uncertainty. To enable the enterprise to respond more quickly to changes in its business context, strategy development needs to become more agile and iterative. This session will provide CIOs with practical tools and techniques for developing strategy in the digital era.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Scaling High-Performance Teams: Time to Transform

More and more, business change is a team sport. Leader of teams — and this does include everyone on a high-performance, self-organizing team — must improve results. There is more demand and more uncertainty — within IT but also even more importantly when teams span the business/IT boundary. This session will discuss: 1) What are the team successes to learn from, and what failures can be avoided? 2) What are the best practices for successful high-performance team? 3) How can the team approach be scaled up and out to the whole enterprise?


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Ask the Analyst: How to Successfully Pursue DevOps From the Perspectives of Culture and Process
George Spafford, Sr Director Analyst, Gartner

This session will give clients the opportunity to ask questions about organization, culture, leadership and process matters relating to DevOps.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Talent Futures: How AI Will Impact Jobs and Your Workforce
Helen Poitevin, Sr Director Analyst, Gartner

By 2020, AI becomes a positive net job motivator, creating more jobs than it destroys. As AI evolves and matures, new jobs and new ways of working will emerge. In this session, we will explore the future of work and how CIOs should support their organizations as they navigate the transition to an AI-enabled workforce.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Ask the Analyst: How to Best Leverage Compelling IoT Plans?
Aapo Markkanen, Sr Director Analyst, Gartner

IoT drives new business models, processes and the use of new technologies throughout the enterprise. All which are challenging to balance both commercially and technically. This discussion focuses on how to manage these challenges and create business value from IoT deployments using compelling IoT strategies and plans. This is an open forum to ask questions, interact and gain insights from Gartner and your peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
2019 CIO Agenda: Securing a New Foundation for Digital Business
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

Digital business is maturing, from tentative experiment to application at scale all across the whole economy. In the face of this profound change, how should CIOs respond? Come and find out what 3,102 of your peers are doing to build a new foundation to master this change. This session presents you with an opportunity to compare and contrast your view of the future with that of your peer group and so refine your leadership agenda for 2019.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
From Disruption to Operating Models and Everything in Between
Chris Howard, Distinguished VP Analyst, Gartner

This is a big picture presentation meant to guide attendees through the relationships between disruption, business model innovation, strategy, operating models and platforms, clarifying the main purposes and actions of each. Using a single (real) large example, we trace the identification of a disruption worthy of business model change, the resulting strategy creation to meet the challenge and the resulting operating model to deliver results. The goal is to help identify the scope of actions required to meet digital challenges and deliver innovative outcomes.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Future IT and Strategies for Talent Growth
Colin Seward, CIO EMEAR (Europe, Middle East, Africa and Russia), Cisco

IT has become a strategic partner that must secure the digital business while identifying opportunities to innovate. Learn the skills necessary to navigate your organization and grow your talent through this transformation.


Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Global Enterprise Executive Experience: Leadership in Innovation & Strategic Business Change
Peer Open Discussion (no Gartner facilitation), ,

As a Global Enterprise, are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
CIO Meetup: Speaking the Language of Leadership to Effect Change (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

What language or techniques have others used to catalyze change in their organization, especially at the leadership level? What advice do you have for dealing with leadership that doesn’t understand IT methodology? Are there novel ways to get the business to change their thinking? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Ask the Analyst: Bimodal Foundations
Debra Curtis, VP Analyst, Gartner

Bimodal is a key capability to deliver and scale digital strategies. It combines rock-solid delivery of IT services with an ability to innovate and explore, which is essential in the digital era. Following are some of the frequently asked questions on bimodal foundations that may be discussed during this small, interactive session: • What guidelines to use to decide what goes in Mode 1 vs. Mode 2? • What pitfalls have other organizations experienced on the road to bimodal IT? • How do you avoid Mode 2 becoming the place where the “cool kids” hangout?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Ask the Analyst: Midsize Enterprise CIOs Should Leverage Shadow IT for Faster Delivery of Digital Business Capabilities
Christian Hestermann, Sr Director Analyst, Gartner

Many midsize enterprises do not have IT resources in abundance to deliver all capabilities as fast as digital business mandates. However, by leveraging the closer proximity between IT and business users, joint efforts and shadow IT can help to create what is needed. Education and enablement, oversight and rescue teams are essential to protect the business from harm. Principles will guide citizen developers and citizen integrators to deliver value with limited risk.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 04:45 PM
The Keys to Transformational Leadership: Manage Less but Delegate and Trust Much More
Ansgar Schulte, Sr Director Analyst, Gartner

In times of severe crisis, rapidly changing contexts or deep organizational change, there is often neither the time for nor adequate value in a tedious analysis and planning of best possible responses. Instead, providing clear strategic intent and delegating execution to a capable, trusted team of collaborators equipped with ample authority and decisional leeway while being held accountable for agreed outcomes, is paramount. As a leader you must unlearn deeply enshrined, risk-avoidance driven management practices in favor of ample delegation and trust in order to succeed in challenging transformational endeavours.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Digital Business Needs Advanced Business Case Practices
Dave Aron, Distinguished VP Analyst, Gartner

Most business cases are not that great in many ways. But specifically in terms of the way the measurement and justification of the value of each business case and the comparison of multiple business cases is broken. In this session, we will discuss three advanced practices: Fear-/Fact-/Faith-based portfolio segmentation, better net present value calculations and real option valuation. CIOs and other IT leaders should think through these practices and discuss them with their CFO, CEO and other business leaders to improve digital investment decision making.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Applications 2023: Driving Change in a Digital World
Dennis Gaughan, VP Analyst, Gartner

Digital business is creating unprecedented change to how organizations must deliver software capabilities to meet business goals. Applications 2023 is Gartner's five-year vision of how technology, delivery models and skills have to change for application leaders to drive the changes in their organization and ensure success.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
The Politics of Consensus-based Decision Making for CIOs
Tina Nunno, Distinguished VP, Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner

Many CIOs are in consensus-based cultures or enterprises, where important decisions are made by groups and in a cooperative manner. While elements of this style can be desirable, consensus can also become politicized and lead to challenges such as passive-aggression or analysis paralysis. Many IT-related initiatives require multiple business units or departments to participate in order for them to be successful. This session focuses on how to deal with the politics to create constructive consensus, and overcome dysfunctional consensus.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Use Growth Mindset Culture Hacking to Accelerate Change
Graham Waller, Distinguished VP Analyst, Gartner

Many CIOs feel stymied by change resistance. This session will explore the critical underlying mindset beliefs and how a growth mindset enables individuals to move beyond their comfort zones, thrive on challenge and progress despite uncertainty. It will identify practical actions (culture hacks) that CIOs can take to cultivate growth mindsets in their teams that will accelerate digital business change.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Ask the Analyst: The 2019 CIO Agenda — Driving Business Model Transformation
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

This highly interactive session for a small group of IT leaders will provide an analyst-led opportunity to discuss the implications of the 2019 CIO Agenda research, present a chance for follow-on questions and deeper dive into the research findings. All to help IT leaders plan their 2019 leadership agendas.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
CIO Meetup: Taking Ownership — Making Digital Leadership Your Greatest Work
Peer Open Discussion (no Gartner facilitation), ,

What does "Digital Leadership" mean to you and your organization? What are the common traits of good digital leaders? Share your views and learn from others who are leading the digital agenda with their peers. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 06:40 PM|Monday, 05 November, 2018 06:55 PM
5 Dashboards That Will Boost CEOs’ Strategic Decisions
Tor Inge Vasshus, CEO, Corporater

How can you engage and equip your management layer to take impactful decisions? What are the toolsets you need, beyond self-service analytics, to facilitate the journey from Insight to Impact? Learn how you can transform your dashboard initiative into a CxO “must have” solution.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: Managing 'Shadow IT' and Business-led IT, and Integrating Them Into the I&T Operating Model?
Simon Mingay, VP Analyst, Gartner

This session will focus on how to manage "shadow IT" and business-led IT. We'll discuss how Gartner's I&T operating model framework can be used to identify opportunities to align and converge the I&T operating models in use across the enterprise. And we'll look at how the IT organization can adapt its services to improve value and mitigate the risks of business-led IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Selling Digital! A CIO's Guide to Building Trust and Influence
Ed Gabrys, Sr Director Analyst, Gartner

The digital CIO is challenged to inspire trust in their emerging ideas, designs, teams and themselves which is proving to be difficult. However, CIOs can improve their influence, become more persuasive and grow trust using this practical framework.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Gartner’s Top Strategic Predictions for 2019 and Beyond: Practicality Exists Even in Instability
Daryl Plummer, Distinguished VP, Analyst, Gartner
Daryl Plummer, Distinguished VP Analyst, Gartner

Predicting future technology impact on business strategy is an activity filled with uncertainty and anxiety. However, through the uncertainty, there is one inevitable outcome – CIOs must find practical approaches to dealing with fast paced trends. The meme of the future will be practice, practice, practice.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Use the Power of 5 to Overcome Digital Disruption
Helen Huntley, VP Analyst, Gartner

CEOs and CIOs are facing unprecedented disruptions caused by digital business. This presentation focuses on the Power of 5. 5 key actions to help weave through chaotic times. We will discuss business model evolution, changing the value conversation, concentrating on the customer, building an innovative culture and talent acquisition strategies.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:30 AM
Workshop: Change Leadership in Digital Business
Fabrizio Magnani, Sr Executive Partner, Gartner
Javier Gonzalez Ferran, VP, Team Manager, Gartner
Jean-Marc Monti, Sr Executive Partner, Gartner

Is your organization challenged by change? Are your people reluctant to leave their comfort-zone area even if this is clearly inevitable? Are you suffering fatigue of ambiguity and apparent lack of coherence in the strategy of the organization? This dynamic workshop is for you. Learn how to become a change leader, how to empower the team and the organization to move towards a new vision using Gartner’s insights. Be ready to explore emerging practices and recent neuroscience discoveries with your peers during this highly interactive workshop. The wisdom is in the room.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Creating the Cognitive Enterprise
Gregor Pillen, General Manager, Global Business Services IBM Europe, IBM

The emergence of new game-changing technologies is triggering a rapid evolution in business architecture. At IBM we call this the era of the Cognitive Enterprise. Are you ready to embrace this transformation and take bold steps to seize a competitive edge in this new dynamic environment?


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 11:45 AM
The Truth About Business Value of IT
Sanil Solanki, Sr Director Analyst, Gartner

Measuring and communicating the business value of information and technology is a persistent challenge for business executives. This presentation will look at the practices of enterprises that have developed successful routines for linking information and technology investments to business outcomes.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
CIOs: Use Your I&T Operating Model to Scale Digital Business
Janelle Hill, Distinguished VP Analyst, Gartner

Digital business requires a new approach to I&T operations across the enterprise. This presentation shows CIOs how to integrate the I&T operating model with business operations to address the enterprise’s digital business ambition and strategy in a comprehensive, orchestrated way.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Scaling Enterprise Agility to Transform Established Organizations: Case Study of BNP Paribas Fortis Bank
Jenny Beresford, Sr Director Analyst, Gartner

A third wave of enterprise agility is driving digital business transformation in established organizations. Traditional business models are not fit for the digital era, so pioneers are experimenting, reforming their culture, technology and data. BNP Paribas Fortis is a third-wave pioneer paving the way with their Agile@Scale Way of Working.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Ask the Analyst: Practical and Actionable Realities of Cost Optimization in Outsourcing
David Groombridge, Sr Director Analyst, Gartner

In this interactive session, you will hear the analyst answer questions on how to optimize costs within managed services contracts., You will learn from questions from your peers and ask your own questions. Typical questions include: • What key elements drive cost optimization? • Which cost optimization efforts are easier and quicker to achieve? • How do you sustain cost optimization over the life of a contract?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:15 PM
Women in IT Roundtable: How to Change Your Career Trajectory With One Word
Lucette Darrigade, Executive Partner, Gartner

Recent studies have found that women worry they'll be seen as less competent when saying, "no." While people pleasing works in the short term, this often leads women in the workplace spread too thin. This session focuses on when to say no, using it to effect change in the workplace, and using this word to change your personal brand.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:15 PM
Roundtable: Midsize Enterprise CIOs Must Evolve to Digital Enablers to Drive Digital Workplace
Pierluigi Piva, Sr Executive Partner, Gartner

CIOs in midsize enterprises must encourage workforce agility and engagement by promoting autonomy and building a more consumerized work environment. To this end, MSE CIO must lead this behavioral realignment and focus on the design, oversight and execution of digital workplace program. Realigning the MSE CIOs responsibility to think more digital creates a multidisciplinary digital business team to lead the culture of digital workplace. Execute a digital workplace strategy that makes the most sense for your business – Project, Portfolio, Pervasive.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Storytelling for Success: Techniques and Ideas That Create Enthusiasm
Ed Gabrys, Sr Director Analyst, Gartner

CIOs must continuously describe and promote complex, complicated, and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Scaling Digital Design: Building Practice and Scope

Every organization Gartner talks with wants to make agile concepts deliver great results — and many have had some early successes. Now, enterprises want to scale that out — out of IT to the business and out of a small group to a wider scope. This session will show how enterprises scale digital design and how to lead this effort. 1) What are illustrative cases of scaled practice and scope? 2) Who is doing what work and where do people report? 3) What are the best practices to leverage and pitfalls to avoid?


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Amazon Versus Alibaba
Hung LeHong, Distinguished VP Analyst, Gartner

Alibaba and Amazon have collectively brought us platform business models, cloud computing, and p2p payment. Today, we take these capabilities for granted — but these two giants are not standing still. Up next: 4-hour supply chain, banking the world, and demise of the credit card. CIOs need to understand how their combined innovations and eventual competition will change the world again.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Meetup: Line of Business IT Roadmapping
Peer Open Discussion (no Gartner facilitation), ,

Share with your peers how you feel it's best to build credibility with the business on high priority elements. How do you ensure that the view presented is meaningful to your stakeholders? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Leading CIOs Should Introduce Venture-Scaling for Advanced Digital Business
Graham Waller, Distinguished VP Analyst, Gartner

Enterprises unable to break free from an industrial-era design built for stability will not survive if their industry experiences digital transformations. Progressive CIOs in industries where digital giants loom can maximize value contribution by helping their peers build a competency that combines new business value innovation with the ability to rapidly scale winning ideas.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
How IT Leaders Can Create a Culture That Performs
Jessica Knight, Director, Team Manager, Gartner
Jessica Knight, Director, Team Manager, Gartner

Culture is the #1 barrier to digital transformation cited by CIOs. This session prepares IT leaders to drive the culture their organizations need to meet strategic objectives by exploring four key issues: 1. What makes a culture perform? 2. How can I better understand the culture we have? 3. How do I operationalize the culture we need in my organization? 4. How must I help teams apply the culture we need in their day-to-day?


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 03:30 PM
Workshop: Business Applications Scenario for Midsize Enterprises — How Postmodern Can You Be?
Christian Hestermann, Sr Director Analyst, Gartner

Agility and flexibility require a modern, business-oriented approach to business applications. A postmodern business applications landscape is made up of loosely-coupled solutions. However, integration and reporting issues can be overwhelming for the capabilities of many midsize enterprises. The presentation recommends an approach to balance agility and complexity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Blockchain Society
David Furlonger, Distinguished VP Analyst, Gartner

The integration of Blockchain, AI and IoT provide societies with an unprecedented opportunity to paint a new and radically different picture of how to live, thrive and survive in a Programmable Economy. Outcome-based medicine, sustainability, financial inclusion and global identity challenge existing governance models. Blockchain enables a new societal contract and poses a question of whether it provides capabilities everyone needs but no one, in the end, wants.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
A Practical Approach to Presenting to the Board of Directors for CIOs
Tina Nunno, Distinguished VP, Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner

Some CIOs say, "Every presentation in front of the board, is an opportunity to get fired." Board presentations are often high-stress encounters for CIOs and other executives. This session will present practical tips and techniques for dealing with board presentations, from reporting status to dealing with digital discussions.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Enterprise Leadership for the Digital Age
Anna Krasniewska, Practice Vice President, Gartner

As technology costs decrease and digital access among customers and firms increases, digital technology is permeating business and operating models, increasingly shaping how companies work and generate value. Pervasive digitalization not only tests companies' business and operating models but also their leadership models. This session will help CIOs understand how drive enterprise performance in the digital age. We will discuss the characteristics of the most effective leaders and managers, and reviewed actionable steps to strengthen your direct reports' network orientation.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
How CIOs Can Help Design Great Digital Businesses
Lee Weldon, Managing Vice President, Gartner

Digital businesses are complex, requiring new designs, e.g., new value propositions, new capabilities and new ways to monetize digital assets. CIOs who master business model design will have an unprecedented opportunity to impact their enterprises' digital future by helping to design the new business models. This session enables CIOs to understand business model innovation, defines paths they can take to contribute to digital business design and illustrates the new approaches they need to take to succeed.


Tuesday, 06 November, 2018 04:00 PM|Tuesday, 06 November, 2018 04:30 PM
Boards Should Hire Top CIOs and CTOs as Non-executive Directors
Mark Raskino, Distinguished VP Analyst, Gartner

Digital business is a big part of industry change and corporate strategic direction. Supervisory boards of directors must include tech-savvy members if they are to understand what is happening and adapt. But appointing headliners from major online brands is not enough. The board needs insight from experienced hands in corporate transformation using technology. Topflight CIOs and CTOs can and should be used a lot more as nonexecutive directors. This presentation explains why, how, who and what to do to get hired.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Amplify Your Persuasion Superpowers
Leigh McMullen, VP Analyst, Gartner

More than ever, CIOs must be masterful persuaders. Our research takes a fresh and entertaining take on the art of persuasion viewed through the lens of modern neuroscience. We assume persuasion is a natural talent, but it's something even people with engineering brains can master, if they know the right tricks. You will leave this session with skills you can use today.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Take Your CIO Seat at the Digital Business Table: Rebranding IT in the Digital Era
Jenny Beresford, Sr Director Analyst, Gartner

IT has traditionally been relinquished to the operational closet, but in the digital business era IT leads the enterprise in digital platforms, culture and innovation. The smartest CIOs position themselves as the symbol of their enterprises' digital brand. They attract followers, act as thought leaders, and ultimately generate growth, revenue and profits through their professional branding. How strong is your digital brand as a CIO? And how can you make it a true value-add for your enterprise?


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Digital Ethics: Early Experiences with Artificial Intelligence
Frank Buytendijk, Distinguished VP Analyst, Gartner

In just five years’ time, digital ethics has grown from an interesting future trend to a core business necessity. Organizations that are rounding out their digital businesses label it a top 3 priority. But the topic is shifting again. After the big data and privacy debate, ethics and artificial intelligence is on everyone's mind. A complex topic, but there are some emerging practices already. How to deal with ethics and AI before it is too late?


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:30 AM
Workshop: How to Foster a Data-driven Culture and Data Literacy to Drive Digital Business Success for Midsize Enterprises
Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
CIO Meetup: Evolution of the CIO Role
Peer Open Discussion (no Gartner facilitation), ,

What have you done to improve strategic relationships with key stakeholders (BOD, executives, peers, team members, external) to increase influence and promote the value of IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
How to Be a Successful I&O Leader in the Era of Digital Business
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

In the era of digital business, I&O leaders will have to transform themselves yet again, to be a catalyst for positive change. By focusing on platform creation, fostering risk-taking culture and recalibrating I&O's role within the enterprise, I&O leaders can lead the charge.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Creating the Right Roles, Culture and Talent Development for Continuous Delivery
Bill Swanton, Distinguished VP Analyst, Gartner

CIOs moving to agile and continuous deliver have to change much more than methodology and technology. Moving from a project to a product approach brings with it a significant change not only in how employees work, but new roles that require new competencies and more versatile skills. The CIO must lead a culture change, guiding IT leadership staff to change how employees are managed, evaluated, developed, and even hired. This session focuses on best practices and analysis of IT competencies and experiences that have the biggest impact on digital business outcomes. We will highlight these with important case studies of what companies learned and how they succeeded.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Ask the Analyst: The Art of Building a High-performing Team
Daniel Sanchez Reina, Sr Director Analyst, Gartner

High-performing teams standout because they do and behave differently. Although building this kind of teams can often feel more like art than science, there are a set of practical steps that CIOs can use — how can I identify whether am I doing it right or not? Does pulling the best performers together guarantee a high-performing team? Is it necessarily a long and winding road, or are there catalysts to accelerate it?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:15 PM
Roundtable: A Data-driven Culture Is Vital to Digital Business Success for Midsize Enterprises
Jean-Marc Lejeune, VP, Executive Partner, Gartner
Steve Holloway, Executive Partner, Gartner

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This roundtable session with your peers will explore the techniques and methods by which this can be achieved, fostering digital literacy and supporting business change with modern best practices and by deploying business-oriented analytics tools.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 01:10 PM|Wednesday, 07 November, 2018 01:30 PM
The role of SD-WAN Networks in Creating New Business Models

Hear from Open Systems’ CEO Amit Chatterjee as he shares his thoughts on the compelling case for businesses to transition to a SD-WAN to launch new revenue streams, gain market share and deliver unique customer experiences -- all while optimizing budgets and addressing IT talent shortages.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:30 PM
Reimagining the Application Organization in a Product-Oriented World
Matthew Hotle, Distinguished VP Analyst, Gartner

CIOs and application leaders are facing an extended moment of change that will change literally everything they do. That "moment" is being driven by digital business needs and it can be months or even years in duration. During that moment, everything will change! We will discuss the fundamental changes that will occur and what CIOs and Application Leaders can do to be successful.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Embracing 'Shadow IT' Within the I&T Operating Model to Accelerate Digital Execution — Resistance Is Futile
Simon Mingay, VP Analyst, Gartner

It no longer makes sense for the IT organization to be the sole provider, broker and gatekeeper for Information and Technology (I&T) capabilities. "Shadow IT" is on the rise in terms of scope and sophistication. Resistance is futile. Faced with this new reality CIOs must adapt the role of the IT organization, adapt the I&T operating model and change how the IT organization engages with and supports a super-distributed approach to exploiting Information and Technology.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Ask the Analyst: The Evolving Role of the Public Sector CIO in Aggressive Growth Economies
John Kost, Group Vice President, Gartner

In this interactive session, CIOs will be part of a conversation and have the opportunity to ask questions of the analyst on how your role might evolve. Discussion questions will include: What should CIOs focus on in order to maximize their contribution? Should your organization move away from being a reactive supplier to a proactive innovator? What are the risks of not evolving the role?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
From Principles to Procedures to Controls — How Change Really Happens at Scale
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

The early era of digital experiments is drawing to a close, replaced by an era of digital at scale, bringing extensive and transformational business model change. For CIOs, it's time to abandon digital dabbling for something much more industrial strength. This session will show how to use trusted leadership techniques, from principles, cascading through policies to procedures to training to controls to deliver digital change at scale.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Ask the Analyst: Presenting Blockchain Impact Assessments to Senior Business Executives
Dale Kutnick, Senior Vice President, Gartner

CIOs are being pressured by business executives and Boards to provide insight into how blockchains can be exploited by their enterprises. Their responses are often laced with technology promises, despite its immaturity, and without considering development and integration costs. This session will provide specific ideas and financial considerations to use in presenting blockchain initiatives to senior executives.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Women CIO Meetup: Practical Realities of Leaning In
Peer Open Discussion (no Gartner facilitation), ,

Do you share your perspectives and opinions as often and as forcefully as men? How do others react to you when you speak up? Are your views given equal weight? Do you feel you have unique challenges in your organization because you are a woman? Discuss the practical realities of leaning in with other women CIOs. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Meetup: The Evolving Role of the CIO in Midsize Enterprises — Digital Leader and I&T Leader (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

What leadership challenges have you encountered in the new digital world? Are you the Chief Digital Officer and CIO? Does someone else have the CDO title? How is your job changing and how has your focus changed? Talk to your peers about the different "hats" they are wearing as the CIO role evolves. Share best practices and experiences to gain insight on becoming a more effective CIO for your organization. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:15 PM
Latest Workplace Trends and Why You Should Care
Daniel Barros, VP Analyst, Gartner

Intelligent automation, virtual agents, chatbots and IoT are reshaping the workplace services market and enabling client organizations to transform the corporate environment to attract and retain the necessary talent to succeed in digital business. This session will examine the latest digital workplace trends affecting the work environment and what should you do about it.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Maverick: The Illusion of Exterminating Central Power with Blockchain
Fabio Chesini, Sr Director Analyst, Gartner

Despite the massive overhype surrounding blockchain, blockchain ecosystems do not disintermediate existing intermediation platforms. We will live in a world with new complex intermediaries with self-sustainable, self-enforcing rules and decentralized governance models. We will show how this new world will look like with recyclable trust systems, new intermediations with fluid and adaptable rules making any business to be prepared for this new world.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Beyond GDPR: Three Myths and Six Key Functions for Privacy Readiness
Bart Willemsen, Sr Director Analyst, Gartner

After ample preparation time in anticipation of the GDPR, Gartner has observed a few misconceptions on privacy as well as a number of key functions for a mature privacy management program. We will address the lessons learned and the necessary capabilities to protect privacy, including the role of security, program ownership and what the market is ,and should be, doing.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Measure Your Digital Progress: Key Performance Indicators for Communications Service Providers
Neil Osmond, VP Analyst, Gartner

CIOs must influence the development of goals and metrics that lay out the digital business journey and sharpen expected outcomes. This presentation describes the context and give examples for communication service providers to develop effective key performance indicators.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Data and Analytics Strategy Explorations: Strategy as a Process of Continuous Learning
Frank Buytendijk, Distinguished VP Analyst, Gartner

We've always viewed strategy as a rational top-down planning exercise and "learning" as fluffy and intangible. However, in becoming a data-driven organization, operating in uncertain environments, both views need to merge. Strategy and continuous learning become one. What does this mean for your data and analytics strategy?


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:30 AM
Digital Business Transformation Canvas — A Simple Structure to Align Your Journey
Tomas Nielsen, Sr Director Analyst, Gartner

Digital business transformation is by nature an iterative, at times erratic and often confusing effort that can quickly derail if not carefully guided. To do this, it requires a firm foundation. This presentation outlines what a Digital Business Transformation Canvas is, what it should contain and pitfalls to avoid.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Leading CIO Visions for Transforming Into a Product-Centric Organization
Matthew Hotle, Distinguished VP Analyst, Gartner

What does product-centricity mean? There are early successes in using a product-centric approach to meet the demands of digital business. This session will show how leading CIOs are using product-centric approaches to create adaptive, high-performing delivery teams. Examples from leading companies will help CIOs understand the benefits of product-centric approaches to governance, funding, leadership style, culture and organizational models.


Thursday, 08 November, 2018 12:00 PM|Thursday, 08 November, 2018 12:45 PM
Closing Keynote: The ContinuousNext — Informed by Metrics, Driven by Talent
Ed Gabrys, Sr Director Analyst, Gartner
Leigh McMullen, VP Analyst, Gartner

Management is easy: it’s all about balancing time, cost and quality. But our theories of management, particularly metrics based management, are derived from and designed to help improve, assembly line manufacturing. They were never intended to be used on the kinds of creative problem solving and experience-based challenges confronting digital business in general, or the modern IT organization in specific. This closing keynote will show how “optimizers” and “creators” are essential to your digital future, how you can best balance these two diametrically opposed worlds and arm you with the right mindset and tools to leverage the unprecedented potential this unique moment in your career presents.


Sunday, 04 November, 2018 11:15 AM|Sunday, 04 November, 2018 12:00 PM
Meetup: How Are You Addressing API Security?
Peer Open Discussion (no Gartner facilitation), ,

Do you use an API Management product or are you planning to rely on your existing security infrastructure, such as Web Application Firewalls? What about identity? Who should "own" API security - the security or integration team? Or both? What has been your experience in your organization? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 01:30 PM|Sunday, 04 November, 2018 02:15 PM
Meetup: Where Should Data Governance and Management Reside Within the Organization?
Peer Open Discussion (no Gartner facilitation), ,

My organization is currently assessing where Data Governance and Management should live within the company. I am interested in hearing from others how they've approached this - whether they have a centralized, decentralized or another type of model, and any lessons learned. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Top Trends in Security for 2018/2019
Bart Willemsen, Sr Director Analyst, Gartner

This presentation will outline ongoing changes in security operations/policy/organization, technical migrations, shifts in security mindsets, societal changes, and modifications in adversarial tactics that CISOs and their direct reports should monitor. Attendees will learn strategic changes that aren't yet widely recognized but will have broad industry impact and significant potential for disruption. Through 2022, technologies related to these trends will reach a level of maturity that crosses a critical tipping point.


Monday, 05 November, 2018 01:00 PM|Monday, 05 November, 2018 01:45 PM
Stop Compromising Business Data via SaaS and Web Apps

IT leadership faces the challenge of balancing security with experience when delivering apps in a multi-device, SaaS, hybrid and multi-cloud world. So how will you reduce complexity and better mitigate risk of data loss, improve trust in SaaS and web apps and deliver world-class user experience?


Monday, 05 November, 2018 01:00 PM|Monday, 05 November, 2018 01:45 PM
Security for a Zero Trust World
Ojas Rege, Chief Strategy Officer, MobileIron, Inc

As perimeters dissolve, traditional enterprise security models fail. Cloud is the back-end. Mobile is the front-end. User authentication is not enough. Device trust and context are vital. We’ll outline an architecture and trust model that bring together identity, endpoint security, and analytics.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Meetup: Cybersecurity for Midsize Enterprises — Increasing Awareness and Communication from Employee to Executive Level (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 04:35 PM
Magic Quadrant for Endpoint Protection Platforms, 2018
Marc-Antoine Meunier, Sr Director Analyst, Gartner

The EPP MQ is one of the most popular documents on Gartner.com, and clients want to understand what the relative placement really means. This presentation will take you through the analysis process, the assessment criteria and of course the products themselves. Attendees will get updated information and guidance on how best to use this document when evaluating vendors.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Outlook for Security Talent 2018
Sam Olyaei, Sr Principal Analyst, Gartner

Security and risk management leaders struggle to hire and retain staff with the right skills, especially in the age of digital business. We discuss the outlook for security talent in digital businesses. What do organizations do to confront this shortage? What can you do to ensure your team's skill sets are developed for a digital world? What does the future of talent look like with technologies such as AI/ML, blockchain, IoT looming?


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Roundtable: Overcoming Cybersecurity Staffing and Skill Shortages
Alessia Marra, Executive Partner, Gartner

Many organizations are struggling to attract and retain cybersecurity talent. Join us for this peer-driven discussion on how to manage this challenge. How have you successfully overcome these constraints? When is a managed service the answer? What makes the most sense to keep in-house? How havre you (and others) addressed the skills gap? Preregistration is required and seats are limited.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 05:40 PM|Monday, 05 November, 2018 06:00 PM
How AI can Improve the Security & the UX for Mobile Workers

In this session BlackBerry will speak about Artificial Intelligence (AI) and how this can be used to improve security and user experience of the mobile workforce. Our presentation will be illustrated with an on-stage demo.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:30 AM
How to Report Risk and Security to Your Board of Directors
James Anderson, Sr Director Analyst, Gartner

Using 10 years of Gartner insight, learn what works and what doesn’t when you report risk and security to your board of directors.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Teach Your Applications the Art of Self-Defense
Dionisio Zumerle, Sr Director Analyst, Gartner

Most people think of back-end security when thinking of application security. Much of the intelligence of applications is moving to the front end. JavaScript and browser plugins provide rich functionality and code on the client side. This presentation will highlight the solutions for enterprises to shift their approach to align with this trend. From code obfuscation to anti-tampering controls, from certificate pinning to browser protections, we will present the approaches, tools and vendors that will secure applications front ends.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Meetup: Cybersecurity — Increasing Awareness and Communicating From Employee to Board Level
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
The Hyperconnected Organization of Tomorrow

Securely sharing information between organizations has never been more important. Doing so increases productivity, reduces costs, and keeps people safer. Come participate in BlackBerry’s plans to empower organizations to be “hyperconnected” and address the business and security needs of tomorrow.


Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
CIO Meetup: Presenting Cybersecurity to the Board
Peer Open Discussion (no Gartner facilitation), ,

Share best practices for an effective and concise approach to presenting cybersecurity and threat management to the board. For example, do you include information internal to your organization, as well as information on your industry? Should you include vendors and show how they're protecting your data, services provided or other "assets"? What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 12:10 PM|Tuesday, 06 November, 2018 12:30 PM
The Internet of (Shadowy) Things
Ojas Rege, Chief Strategy Officer, MobileIron, Inc

IoT devices are already in your company, on your network, and accessing your data regardless of whether you have a formal strategy. Here are 5 steps to secure Shadow IoT.


Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 01:00 PM
Meetup: GDPR Regulation Compliance
Peer Open Discussion (no Gartner facilitation), ,

Compliance with the European GDPR came into effect this May. Join your peers to discuss your understanding of the implications and requirements. How are you developing an effective approach to compliance? What do you see others doing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:30 PM
How to Select the Right Cloud Management Tools
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

I&O leaders are challenged to manage private, public and multicloud services. This requires understanding the different types of cloud management tools along with the trends and the problems that can be addressed. This session will present a framework that organizations can use to select the right tools to manage their cloud deployments.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 03:30 PM
Workshop: Reporting Cybersecurity and IT Risk to the Business
Sam Olyaei, Sr Principal Analyst, Gartner

Cybersecurity and IT risk are business imperatives. Developing an effective message that balances the need to protect with the need to run your enterprise is critical to success. Many of the successful concepts are not obvious, and some of what is obvious is actually not advised. This session describes what to do and what not to do. It presents a slide deck to start and guidance to modify the deck for your specific needs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:00 PM|Tuesday, 06 November, 2018 03:20 PM
Are You Operating With a False Sense of Security?

No company is immune to security breaches, but those that are committed to building the right security skills will be more prepared when they do face attacks. Pluralsight’s Head of Product shares security and learning strategies that leading technology teams use to keep their organization secure.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:05 PM
Magic Quadrant for Application Security Testing
Dionisio Zumerle, Sr Director Analyst, Gartner

Security and risk management leaders should select AST tools and services and embed them in the SDLC as a critical component of an application security program. In this session, we will illustrate the market and main vendors in the application security testing space.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Global Enterprise Executive Experience Meetup: GDPR Regulation Compliance
Peer Open Discussion (no Gartner facilitation), ,

Compliance with the European GDPR came into effect this May. Join your peers to discuss your understanding of the implications and requirements. How are you developing an effective approach to compliance? What do you see others doing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 05:55 PM|Tuesday, 06 November, 2018 06:15 PM
Digital Transformation is demanding “Tear down These Walls”

DX, Cloud, SD-WAN. So far, so good. But without an accompanying Security Transformation (SX) any DX effort can fall apart. But SX is more than just technology, it’s also about different teams working together to achieve a common goal – a successful and secure Digital Transformation.


Tuesday, 06 November, 2018 06:25 PM|Tuesday, 06 November, 2018 06:40 PM
A Crisis Management Tool to Improve Company Resilience
Carlo Marzicola, Direttore Marketing, OMNINECS

Emergency Response Director powered by Kriu is a crisis management tool to support Business Continuity teams to react in case of disaster. We'll explain what a disaster is in business point of view, the market of Crisis and Emergency Management, then the main functionaliti of ERD by Kriu.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:30 AM
Workshop: Reporting Cybersecurity and IT Risk to the Business
Sam Olyaei, Sr Principal Analyst, Gartner

Cybersecurity and IT risk are business imperatives. Developing an effective message that balances the need to protect with the need to run your business is critical to success. Many of the successful concepts are not obvious, and some of what is obvious is actually not advised. This session describes what to do and what not to do. It presents a slide deck to start and guidance to modify the deck for your specific needs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Meetup: Cybersecurity for Midsize Enterprises — Increasing Awareness and Communication from Employee to Executive Level (Exclusive for Midsize Enterprise Attendees)(Repeat)
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 11:45 AM
The CIO Guide to API Security: Enabling Innovation Without Enabling Attacks and Data Breaches
Paolo Malinverno, VP Analyst, Gartner

APIs are used to enable partners to interact directly with your digital business platform, as well as being the building-blocks of mobile, web and VPA applications. However, APIs, by their nature, enable access to data and application functionality which otherwise would be locked away. Therefore, they must be secured. In this session, we examine the current state of API security.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
CIO Meetup: GDPR Regulation Compliance
Peer Open Discussion (no Gartner facilitation), ,

Compliance with the European GDPR came into effect this May. Join your peers to discuss your understanding of the implications and requirements. How are you developing an effective approach to compliance? What do you see others doing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 12:45 PM
Disrupt & Dominate Your Industry Via Digital Transformation

Masergy invites CIOs and IT leaders to hear about the digital transformation journey made by three global enterprises and how they created a culture of innovation and success in their organizations. Learn the specific steps and key foundational elements to build highly successful strategies.


Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 12:45 PM
Mind the Gap - Recovery From Cyber Attack

Cyber attacks present a new set of recovery scenarios few businesses are equipped to deal with today. This presentation examines how and why DR capabilities need to be strengthened to stay safe.


Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 12:45 PM
2021: The enterprise communications challenge solved?

How does your enterprise communicate with customers, partners, and colleagues in 2021? Concerned about data privacy? Using Microsoft Teams or Google Hangouts Meet? Are all your IT workloads in the cloud, and is IT run by people you have never met? This session looks at multiple future scenarios.


Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 01:00 PM
Meetup: Cybersecurity — Maturity Assessment
Peer Open Discussion (no Gartner facilitation), ,

Tools and opinions on assessment validity are numerous and varied. What do you/have you used, and has it helped you to understand where you should be and how to close gaps? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 01:00 PM|Wednesday, 07 November, 2018 01:30 PM
Balancing Security and Agility in Today’s Changing Workplace
Geoff Belknap, Chief Security Officer, Slack

IT leaders have a mandate to ensure their organisations operate with the agility required to be competitive while keeping information secure. In this session, you’ll hear from Slack CSO Geoff Belknap about how agile organisations drive business momentum —without sacrificing security or productivity.


Wednesday, 07 November, 2018 01:35 PM|Wednesday, 07 November, 2018 01:50 PM
How to Choose Effective Cyber Security Technology

New technologies almost appearing as regularly as new threats do. Whilst most cyber security technology provides organisations with a layer of protection it is often only part of the solution. Organisations face a choice of what cyber security technology to implement in order to protect themselves


Wednesday, 07 November, 2018 01:35 PM|Wednesday, 07 November, 2018 01:50 PM
Analytics-Driven, Risk-Based Approach to Release Management

The journey to becoming an agile enterprise is no small feat. The enterprise needs to break down traditional barriers and be able to build, test and release faster, and with more confidence. Come and discover the 4 pillars to accelerate the release of your Enterprise IT changes with minimal risk.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:30 PM
The Five Security Roles You Must Plan for in the Digital Era
Sam Olyaei, Sr Principal Analyst, Gartner

As organizations digitize, new security competencies and roles will be required to manage the balance between the need to run the business and the need to protect the business. This presentation will highlight five critical roles that CIOs have to plan for to manage the risks arising from digital business initiatives undertaken by their organization.


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
Suddenly Everyone’s an IT Decision Maker, Now What ?!

Digital Transformation and cloud are empowering a new breed of IT decision maker, one with no background in IT procurement or vendor negotiation and little regard for governance or compliance. Learn how business leaders empower teams with visibility and insight, so they’re better placed to influence adoption of new technology.


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
AI-Based Autonomous Response - Are Humans Ready?

Global ransomware attacks like WannaCry move too quickly for humans to keep up, and even more advanced attacks are on the horizon. AI-based cyber defense can not only detect threats as they emerge but also autonomously respond to attacks in real time. As the shortage of trained cyber analysts worsens, the future of security seems to be automatic. But are humans ready to accept the actions machines would take to neutralize threats?


Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:30 PM
Transforming Cybersecurity: Risk Visibility & Management

Learn how organisations are changing the way they manage cybersecurity risk and performance. Join BitSight & Santander to hear how security ratings are supporting their global cybersecurity risk posture and plans for monitoring 3rd party suppliers in today’s hyper connected environment.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Beyond GDPR: Three Myths and Six Key Functions for Privacy Readiness
Bart Willemsen, Sr Director Analyst, Gartner

After ample preparation time in anticipation of the GDPR, Gartner has observed a few misconceptions on privacy as well as a number of key functions for a mature privacy management program. We will address the lessons learned and the necessary capabilities to protect privacy, including the role of security, program ownership and what the market is ,and should be, doing.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Meetup: Presenting Cybersecurity to the Board
Peer Open Discussion (no Gartner facilitation), ,

What do you feel needs to be included when reporting to the board? What not to include? Share best practices for an effective and concise approach to presenting cybersecurity and threat management to the board. For example, do you include information internal to your organization, as well as information on your industry? Should you include vendors and show how they're protecting your data, services provided or other "assets"? What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 12:00 PM|Sunday, 04 November, 2018 12:30 PM
Agile Modernization in Government: Stop Admiring the Mountain and Start Climbing
Neville Cannon, Sr Director Analyst, Gartner

Transformation won't happen through digital government programs that tinker around the edges. Government needs to be brave and strategic, and embark on the biggest transformation of a generation, rebuilding a digital-native-oriented government. How do you stop being intimidated by the magnitude (of work, funding/technical debt, cultural impediments) and break it down into finite, manageable steps in multiple dimensions (financing, technology refresh, new service delivery models and organizational change management).


Sunday, 04 November, 2018 01:30 PM|Sunday, 04 November, 2018 02:15 PM
Meetup: Non-traditional Rewards for Employees
Peer Open Discussion (no Gartner facilitation), ,

What non-traditional rewards have you found effective to help keep staff motivated and engaged, and when do you use them? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:00 PM
Scale Intelligent Automation and accelerate your DT journey
Arjen Van Berkum, COO, Another Monday

CIOs are confronted with increasing demands to drive digital transformation. To scale it, RPA is used to free scarce resources, unlock legacy systems and drive customer experience whilst lowering cost. Running the biggest bot farm in the world, Another Monday brings smart automation to scale.


Sunday, 04 November, 2018 02:30 PM|Sunday, 04 November, 2018 03:15 PM
CIO Meetup: Best Practices to Implement Agile Teams
Peer Open Discussion (no Gartner facilitation), ,

Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Meetup: Best Practices to Implement Agile Teams
Peer Open Discussion (no Gartner facilitation), ,

Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, 04 November, 2018 04:00 PM|Sunday, 04 November, 2018 04:45 PM
Meetup: Best Practices in Government and the Public Sector for Negotiating Software & Cloud Contracts
Peer Open Discussion (no Gartner facilitation), ,

What have you found to be the biggest barriers to successfully contracting for software or cloud solutions? Is it internal procurement process? Drawn out negotiations? What have you found to be successful? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Creating a Culture That Is Ready for Anything
Leigh McMullen, VP Analyst, Gartner

The only thing that is certain about the digital future is that enterprises will be required to transform quickly and often. But most enterprise transformations fail because of their culture. Take the challenge of continuous transformation and turn it to your advantage by developing a culture that is ready for anything.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Top Challenges to Transforming Your Operating Model to Digital and How to Overcome Them
Donna Scott, Distinguished VP Analyst, Gartner

Moving to a digital operating model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including organizational change management, workforce/talent issues and barriers in moving to the product model.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Meetup: Is a Digital Workplace Worth the Effort?
Peer Open Discussion (no Gartner facilitation), ,

As a senior IT executive, do you feel a digital workplace is worth the effort? Do you think it could lead to better digital dexterity to facilitate newer technologies such as cloud office, immersive platforms and analytics? What is your biggest barrier to making the jump to a digital workplace? If you attempted a digital workplace initiative, was it successful? What issues did you run into? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:45 PM
Aspiring CIO Workshop: Next Stop — CIO
Casper Pedersen, Executive Partner, Gartner
Claes von Bonsdorff, VP, Executive Partner, Gartner

Are you an aspiring CIO? Are you looking for tips, tricks and insights to successfully prepare yourself for the CIO role? This workshop is designed to aid aspiring CIO's to successfully assess their skills and leverage leadership development best practices to prepare for a CIO role.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:10 PM|Monday, 05 November, 2018 12:30 PM
Descartes' Path to Award-Winning ITSMSoftware Implementation
Sanjeev NC, Product Evangelist, Freshworks

Descartes & Freshworks partnered to achieve a large scale IT & Customer Support software implementation for Descartes' global customer base within 3 months. Learn how this was achieved with a remote workforce & a tight deadline and resulted in winning SDI's Best ITSM Software Implementation award.


Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 01:00 PM
Meetup: Best Practices to Implement Agile Teams (Repeat)

Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:40 PM|Monday, 05 November, 2018 01:00 PM
Product launch: Papyrus Converse

Build digital business solutions in a fraction of the time and cost with Papyrus Converse. Often, developing business applications is a long and expensive nightmare, with many projects never making it into production. It’s essential to change the design approach and empower the business, allowing it to adapt rather than enforce. Papyrus Converse offers a new approach for the business to define, plan and execute ‘value streams’ based on business language and a conversational UI. Experience a Mind-Shift! Speaker: Freddie van Rijswijk, Senior Manager Business Applications


Monday, 05 November, 2018 01:00 PM|Monday, 05 November, 2018 01:45 PM
Stop Compromising Business Data via SaaS and Web Apps

IT leadership faces the challenge of balancing security with experience when delivering apps in a multi-device, SaaS, hybrid and multi-cloud world. So how will you reduce complexity and better mitigate risk of data loss, improve trust in SaaS and web apps and deliver world-class user experience?


Monday, 05 November, 2018 01:10 PM|Monday, 05 November, 2018 01:30 PM
The future of work – workplace transformation

The focus will be on the way we will work in the future and how technology will drive better ways of working and support the ‘millennial’ ways of working.We will view the future of Smart Buildings and Cities - and consider where and how the ‘User Experience’ will change and improve for the better.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Scaling High-Performance Teams: Time to Transform

More and more, business change is a team sport. Leader of teams — and this does include everyone on a high-performance, self-organizing team — must improve results. There is more demand and more uncertainty — within IT but also even more importantly when teams span the business/IT boundary. This session will discuss: 1) What are the team successes to learn from, and what failures can be avoided? 2) What are the best practices for successful high-performance team? 3) How can the team approach be scaled up and out to the whole enterprise?


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Immersive Technologies Offer Infinite Possibilities
Marty Resnick, Sr Director Analyst, Gartner

Application leaders should consider the use of immersive technology (virtual reality, augmented reality and mixed reality) to add value to their app portfolios, meet business demands for these technologies and shift to a multiexperience mindset as part of their mobile and digital app strategies. This session provides an opportunity to ask about the specific use cases and case studies of the use of immersive technology in the enterprise and how to get started.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Meetup: Women in IT — Balancing Work, Life and Everything In-between
Peer Open Discussion (no Gartner facilitation), ,

As women, how can we better balance the workload at home to ensure we have the time and energy to invest in our career? What is your current time breakdown? What is your ideal balance? How do you plan to get closer to your ideal breakdown? Where have you found success and where have you struggled? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Ask the Analyst: How to Successfully Pursue DevOps From the Perspectives of Culture and Process
George Spafford, Sr Director Analyst, Gartner

This session will give clients the opportunity to ask questions about organization, culture, leadership and process matters relating to DevOps.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Talent Futures: How AI Will Impact Jobs and Your Workforce
Helen Poitevin, Sr Director Analyst, Gartner

By 2020, AI becomes a positive net job motivator, creating more jobs than it destroys. As AI evolves and matures, new jobs and new ways of working will emerge. In this session, we will explore the future of work and how CIOs should support their organizations as they navigate the transition to an AI-enabled workforce.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Meetup: Planning for the Future of the IT Workforce
Peer Open Discussion (no Gartner facilitation), ,

The IT domain in 2030 will likely evolve out of today's agile practices and professional services models. IT leaders will be tasked with organizing a fluid arrangement of teams charged with turning ideas into reality. How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Future IT and Strategies for Talent Growth
Colin Seward, CIO EMEAR (Europe, Middle East, Africa and Russia), Cisco

IT has become a strategic partner that must secure the digital business while identifying opportunities to innovate. Learn the skills necessary to navigate your organization and grow your talent through this transformation.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 04:45 PM
One of the 13%: Being a Female CIO in 2018
Jenny Beresford, Sr Director Analyst, Gartner

For over a decade Gartner has tracked the participation of females in the IT workforce. Until 2017 female CIOs were tracking at over 14% on average across the globe. In 2017 this dropped to 13%. Are female CIOs a disappearing species? We discuss the challenges facing female CIOs in achieving and retaining a seat at the C-level table, and the contribution females have made to the evolution of IT and the rise of the digital business era.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Outlook for Security Talent 2018
Sam Olyaei, Sr Principal Analyst, Gartner

Security and risk management leaders struggle to hire and retain staff with the right skills, especially in the age of digital business. We discuss the outlook for security talent in digital businesses. What do organizations do to confront this shortage? What can you do to ensure your team's skill sets are developed for a digital world? What does the future of talent look like with technologies such as AI/ML, blockchain, IoT looming?


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Meetup: Successfully Sourcing Scarce, Digital-Era Talent and Skills in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

How do you find, recruit and retain the talent you need to fulfill the digital ambitions of your enterprise? What skills do you source externally or on a temporary basis and how? Do you leverage “versatilists” covering multiple, adjacent knowledge domains? What are the advantages and disadvantages? Which digital technology skills are most sought after by your enterprise? Discuss your approaches on how to win the race for digital era talent with your peers. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Use Growth Mindset Culture Hacking to Accelerate Change
Graham Waller, Distinguished VP Analyst, Gartner

Many CIOs feel stymied by change resistance. This session will explore the critical underlying mindset beliefs and how a growth mindset enables individuals to move beyond their comfort zones, thrive on challenge and progress despite uncertainty. It will identify practical actions (culture hacks) that CIOs can take to cultivate growth mindsets in their teams that will accelerate digital business change.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Roundtable: Overcoming Cybersecurity Staffing and Skill Shortages
Alessia Marra, Executive Partner, Gartner

Many organizations are struggling to attract and retain cybersecurity talent. Join us for this peer-driven discussion on how to manage this challenge. How have you successfully overcome these constraints? When is a managed service the answer? What makes the most sense to keep in-house? How havre you (and others) addressed the skills gap? Preregistration is required and seats are limited.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: Managing 'Shadow IT' and Business-led IT, and Integrating Them Into the I&T Operating Model?
Simon Mingay, VP Analyst, Gartner

This session will focus on how to manage "shadow IT" and business-led IT. We'll discuss how Gartner's I&T operating model framework can be used to identify opportunities to align and converge the I&T operating models in use across the enterprise. And we'll look at how the IT organization can adapt its services to improve value and mitigate the risks of business-led IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Selling Digital! A CIO's Guide to Building Trust and Influence
Ed Gabrys, Sr Director Analyst, Gartner

The digital CIO is challenged to inspire trust in their emerging ideas, designs, teams and themselves which is proving to be difficult. However, CIOs can improve their influence, become more persuasive and grow trust using this practical framework.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Meetup: Non-traditional Rewards for Employees (Repeat)

What non-traditional rewards have you found effective to help keep staff motivated and engaged, and when do you use them? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
CIOs Can Raise Awareness With Diversity and Improve Engagement With Inclusion
Suzanne Adnams, VP Analyst, Gartner

Enterprises have pursued diversity initiatives expecting improved performance and enhanced culture. For some organizations the outcomes have been limited, disappointing or disruptive and continuing to put more efforts into diversity training has only increased the disruptive effects. CIOs should introduce inclusion initiatives to shift the focus from differences to shared goals and outcomes.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Use the Power of 5 to Overcome Digital Disruption
Helen Huntley, VP Analyst, Gartner

CEOs and CIOs are facing unprecedented disruptions caused by digital business. This presentation focuses on the Power of 5. 5 key actions to help weave through chaotic times. We will discuss business model evolution, changing the value conversation, concentrating on the customer, building an innovative culture and talent acquisition strategies.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: No Application Left Behind — Best Practice in Co-management of Business Unit Applications
Andy Kyte, Distinguished VP Analyst, Gartner

It's not Ghost IT or Shadow IT or Rogue IT: It's IT that has all the needs for security and integrity and integration and quality assurance of any other IT. Application leaders need to help the enterprise to develop governance and management policies that embrace business unit applications as well as traditional IT applications. This is not an "Us and Them" problem — this is a "we" problem. But someone has to take ownership of solving the problem.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:00 AM
Roundtable: Successful ERP in Public Sector, Education and Government — Lessons From the Front Line
Joerg Luef, Sr Executive Partner, Gartner

Many EMEA public sector, education and government organizations are planning, or are in the midst of large transformational ERP initiatives. The culture, politics and organizational change challenges for these sectors compound the challenges of postmodern ERP. However, it is possible to be successful, and this session will present examples and encourage peer sharing of best practices and lessons learned.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:30 AM
Workshop: Change Leadership in Digital Business
Fabrizio Magnani, Sr Executive Partner, Gartner
Javier Gonzalez Ferran, VP, Team Manager, Gartner
Jean-Marc Monti, Sr Executive Partner, Gartner

Is your organization challenged by change? Are your people reluctant to leave their comfort-zone area even if this is clearly inevitable? Are you suffering fatigue of ambiguity and apparent lack of coherence in the strategy of the organization? This dynamic workshop is for you. Learn how to become a change leader, how to empower the team and the organization to move towards a new vision using Gartner’s insights. Be ready to explore emerging practices and recent neuroscience discoveries with your peers during this highly interactive workshop. The wisdom is in the room.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
Meetup: Defense and Security — Culture Change in Technology

Join this Meetup to share best practices with other Defense Sector IT leaders for aligning the IT division with the business. How have you driven culture change at the leadership level? How can IT drive better communication across the organization? Where have you found the most success? Which hurdles did you encounter? How did you overcome them? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 10:00 AM|Tuesday, 06 November, 2018 10:45 AM
The Hyperconnected Organization of Tomorrow

Securely sharing information between organizations has never been more important. Doing so increases productivity, reduces costs, and keeps people safer. Come participate in BlackBerry’s plans to empower organizations to be “hyperconnected” and address the business and security needs of tomorrow.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Meetup: Planning for the Future of the IT Workforce (Repeat)

The IT domain in 2030 will likely evolve out of today's agile practices and professional services models. IT leaders will be tasked with organizing a fluid arrangement of teams charged with turning ideas into reality. How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
CIOs: Use Your I&T Operating Model to Scale Digital Business
Janelle Hill, Distinguished VP Analyst, Gartner

Digital business requires a new approach to I&T operations across the enterprise. This presentation shows CIOs how to integrate the I&T operating model with business operations to address the enterprise’s digital business ambition and strategy in a comprehensive, orchestrated way.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Scaling Enterprise Agility to Transform Established Organizations: Case Study of BNP Paribas Fortis Bank
Jenny Beresford, Sr Director Analyst, Gartner

A third wave of enterprise agility is driving digital business transformation in established organizations. Traditional business models are not fit for the digital era, so pioneers are experimenting, reforming their culture, technology and data. BNP Paribas Fortis is a third-wave pioneer paving the way with their Agile@Scale Way of Working.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:15 PM
Women in IT Roundtable: How to Change Your Career Trajectory With One Word
Lucette Darrigade, Executive Partner, Gartner

Recent studies have found that women worry they'll be seen as less competent when saying, "no." While people pleasing works in the short term, this often leads women in the workplace spread too thin. This session focuses on when to say no, using it to effect change in the workplace, and using this word to change your personal brand.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:15 PM
Roundtable: Midsize Enterprise CIOs Must Evolve to Digital Enablers to Drive Digital Workplace
Pierluigi Piva, Sr Executive Partner, Gartner

CIOs in midsize enterprises must encourage workforce agility and engagement by promoting autonomy and building a more consumerized work environment. To this end, MSE CIO must lead this behavioral realignment and focus on the design, oversight and execution of digital workplace program. Realigning the MSE CIOs responsibility to think more digital creates a multidisciplinary digital business team to lead the culture of digital workplace. Execute a digital workplace strategy that makes the most sense for your business – Project, Portfolio, Pervasive.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 01:00 PM|Tuesday, 06 November, 2018 01:30 PM
Arriva’s Journey – Digital Service Transformation at Speed

How leading transport group Arriva is successfully transforming its IT, People and Processes and achieving significant business benefits.


Tuesday, 06 November, 2018 01:10 PM|Tuesday, 06 November, 2018 01:30 PM
Citrix: Powering a Better Way to Work

Through presented case studies see how Citrix Workspace delivers the right experience to the right user at the right time. Citrix enables a user-centric experience where everything needed to work is in one unified app; with conditional access and made simple by user context and IT-designed policies.


Tuesday, 06 November, 2018 01:35 PM|Tuesday, 06 November, 2018 01:55 PM
Shaping the Customer Centric Experiences of Tomorrow
Natalie Keightley, Contact Centre Product Marketing Lead, Avaya

In this session, Avaya will showcase the integration of AI-Enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, enabling organizations to elevate voice as a key user interface for richer, more seamless, secure customer and employee experiences.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Magic Quadrant for Managed Workplace Services: Toward a Differentiated Digital Workplace
David Groombridge, Sr Director Analyst, Gartner

The infrastructure outsourcing services marketplace is rapidly evolving due to the need to serve the millennial workforce with a consumer-grade and secure digital workplace environment. Gartner's 2018 update of this major Magic Quadrant for Europe reveals many changes and shows which providers are challenged by the complexity of the digital workplace transformation and who are those performing well in specific critical capabilities.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Storytelling for Success: Techniques and Ideas That Create Enthusiasm
Ed Gabrys, Sr Director Analyst, Gartner

CIOs must continuously describe and promote complex, complicated, and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
How IT Leaders Can Create a Culture That Performs
Jessica Knight, Director, Team Manager, Gartner
Jessica Knight, Director, Team Manager, Gartner

Culture is the #1 barrier to digital transformation cited by CIOs. This session prepares IT leaders to drive the culture their organizations need to meet strategic objectives by exploring four key issues: 1. What makes a culture perform? 2. How can I better understand the culture we have? 3. How do I operationalize the culture we need in my organization? 4. How must I help teams apply the culture we need in their day-to-day?


Tuesday, 06 November, 2018 03:00 PM|Tuesday, 06 November, 2018 03:20 PM
Are You Operating With a False Sense of Security?

No company is immune to security breaches, but those that are committed to building the right security skills will be more prepared when they do face attacks. Pluralsight’s Head of Product shares security and learning strategies that leading technology teams use to keep their organization secure.


Tuesday, 06 November, 2018 03:00 PM|Tuesday, 06 November, 2018 03:30 PM
Pixels to people: reinventing the workplace with Facebook and BlueJeans
Catherine Flynn, Head of Global Marketing, Workplace, Workplace by Facebook
Paul Scholey, Vice President, BlueJeans Network

Workplace by Facebook is at the forefront of unlocking the potential of people and organizations. And BlueJeans’ cloud meetings platform helps organizations unleash productivity through video. Gain insights from these digital workplace partners as they share best practices and strategies to connect and empower teams to do their best work.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Blockchain Society
David Furlonger, Distinguished VP Analyst, Gartner

The integration of Blockchain, AI and IoT provide societies with an unprecedented opportunity to paint a new and radically different picture of how to live, thrive and survive in a Programmable Economy. Outcome-based medicine, sustainability, financial inclusion and global identity challenge existing governance models. Blockchain enables a new societal contract and poses a question of whether it provides capabilities everyone needs but no one, in the end, wants.


Tuesday, 06 November, 2018 06:25 PM|Tuesday, 06 November, 2018 06:40 PM
Understanding The Hidden Costs Of Bad Data Culture
Chintan Soni, CEO, Askned

Gartner research finds that most projects fail due to poor data culture affecting process and people. Learn the challenges and successes of three companies as they embrace similar analytics strategies with different data cultures.


Tuesday, 06 November, 2018 06:25 PM|Tuesday, 06 November, 2018 06:40 PM
Releasing the Power of Your Data
Anja Helland, Head of Projects, BI Builders

A business oriented session elaborating on the core factors securing success on your journey towards your digital data platform.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Amplify Your Persuasion Superpowers
Leigh McMullen, VP Analyst, Gartner

More than ever, CIOs must be masterful persuaders. Our research takes a fresh and entertaining take on the art of persuasion viewed through the lens of modern neuroscience. We assume persuasion is a natural talent, but it's something even people with engineering brains can master, if they know the right tricks. You will leave this session with skills you can use today.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Hack, Nudge, Prod: Fighting Transformation Fatigue
Mary Mesaglio, Distinguished VP Analyst, Gartner

These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. The transformation fatigue that is setting in requires a strategic response from the business. This session focuses on the little — often overlooked — actions that business leaders can take to transform and change their culture. The session is an antidote to the big bang transformation plan. It aims to provide short-term strategies and tactics that CIOs and other leaders can immediately apply to keep their transformation on track or get it underway.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:30 AM
Workshop: How to Foster a Data-driven Culture and Data Literacy to Drive Digital Business Success for Midsize Enterprises
Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 10:00 AM|Wednesday, 07 November, 2018 10:45 AM
Meetup: Best Practices for Creating a Center of Excellence for PPM Across the Business
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss best practices for setting up an enterprise-wide COE for PPM. How do you create a COE without becoming the ‘IT Police’? What are the unique challenges and pitfalls of being accountable for PPM capabilities across the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Creating the Right Roles, Culture and Talent Development for Continuous Delivery
Bill Swanton, Distinguished VP Analyst, Gartner

CIOs moving to agile and continuous deliver have to change much more than methodology and technology. Moving from a project to a product approach brings with it a significant change not only in how employees work, but new roles that require new competencies and more versatile skills. The CIO must lead a culture change, guiding IT leadership staff to change how employees are managed, evaluated, developed, and even hired. This session focuses on best practices and analysis of IT competencies and experiences that have the biggest impact on digital business outcomes. We will highlight these with important case studies of what companies learned and how they succeeded.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Ask the Analyst: The Art of Building a High-performing Team
Daniel Sanchez Reina, Sr Director Analyst, Gartner

High-performing teams standout because they do and behave differently. Although building this kind of teams can often feel more like art than science, there are a set of practical steps that CIOs can use — how can I identify whether am I doing it right or not? Does pulling the best performers together guarantee a high-performing team? Is it necessarily a long and winding road, or are there catalysts to accelerate it?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:15 PM
Roundtable: A Data-driven Culture Is Vital to Digital Business Success for Midsize Enterprises
Jean-Marc Lejeune, VP, Executive Partner, Gartner
Steve Holloway, Executive Partner, Gartner

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This roundtable session with your peers will explore the techniques and methods by which this can be achieved, fostering digital literacy and supporting business change with modern best practices and by deploying business-oriented analytics tools.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 12:15 PM|Wednesday, 07 November, 2018 12:45 PM
2021: The enterprise communications challenge solved?

How does your enterprise communicate with customers, partners, and colleagues in 2021? Concerned about data privacy? Using Microsoft Teams or Google Hangouts Meet? Are all your IT workloads in the cloud, and is IT run by people you have never met? This session looks at multiple future scenarios.


Wednesday, 07 November, 2018 01:00 PM|Wednesday, 07 November, 2018 01:30 PM
Balancing Security and Agility in Today’s Changing Workplace
Geoff Belknap, Chief Security Officer, Slack

IT leaders have a mandate to ensure their organisations operate with the agility required to be competitive while keeping information secure. In this session, you’ll hear from Slack CSO Geoff Belknap about how agile organisations drive business momentum —without sacrificing security or productivity.


Wednesday, 07 November, 2018 01:00 PM|Wednesday, 07 November, 2018 01:30 PM
Customer Stories: The Future of Service is Cognitive

Service Management is being disrupted by technologies like AI/ML, Chatbots, and IoT. Highly cognizant business leaders are jumping in headfirst and applying these technologies to solve real business challenges to get a competitive edge in the market. Hear their story on how to address this head-on.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:30 PM
The Five Security Roles You Must Plan for in the Digital Era
Sam Olyaei, Sr Principal Analyst, Gartner

As organizations digitize, new security competencies and roles will be required to manage the balance between the need to run the business and the need to protect the business. This presentation will highlight five critical roles that CIOs have to plan for to manage the risks arising from digital business initiatives undertaken by their organization.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:30 PM
Reimagining the Application Organization in a Product-Oriented World
Matthew Hotle, Distinguished VP Analyst, Gartner

CIOs and application leaders are facing an extended moment of change that will change literally everything they do. That "moment" is being driven by digital business needs and it can be months or even years in duration. During that moment, everything will change! We will discuss the fundamental changes that will occur and what CIOs and Application Leaders can do to be successful.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Embracing 'Shadow IT' Within the I&T Operating Model to Accelerate Digital Execution — Resistance Is Futile
Simon Mingay, VP Analyst, Gartner

It no longer makes sense for the IT organization to be the sole provider, broker and gatekeeper for Information and Technology (I&T) capabilities. "Shadow IT" is on the rise in terms of scope and sophistication. Resistance is futile. Faced with this new reality CIOs must adapt the role of the IT organization, adapt the I&T operating model and change how the IT organization engages with and supports a super-distributed approach to exploiting Information and Technology.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Ask the Analyst: The Evolving Role of the Public Sector CIO in Aggressive Growth Economies
John Kost, Group Vice President, Gartner

In this interactive session, CIOs will be part of a conversation and have the opportunity to ask questions of the analyst on how your role might evolve. Discussion questions will include: What should CIOs focus on in order to maximize their contribution? Should your organization move away from being a reactive supplier to a proactive innovator? What are the risks of not evolving the role?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
From Principles to Procedures to Controls — How Change Really Happens at Scale
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

The early era of digital experiments is drawing to a close, replaced by an era of digital at scale, bringing extensive and transformational business model change. For CIOs, it's time to abandon digital dabbling for something much more industrial strength. This session will show how to use trusted leadership techniques, from principles, cascading through policies to procedures to training to controls to deliver digital change at scale.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Meetup: Concurrency Between Agile Teams and Cross Functional Projects
Peer Open Discussion (no Gartner facilitation), ,

Cross functional projects affect more than one product backlog. Project Management and backlog steering becomes more difficult and time consuming as projects are added on. Is there a best practice for coordination between a product owner and Project Manager? How is prioritization done between several dependent backlogs? Are there best practices for coordination between agile and non-agile teams that are working together on large projects (SAP, Mainframe)? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:00 PM|Wednesday, 07 November, 2018 03:20 PM
Spotlight: How CIOs Can Make Digital Dexterity a C-Suite Priority
Jaime Capella, Distinguished VP, Advisory, Gartner

Only 9% of employees across the enterprise have high digital dexterity — the combination of behaviors, mindsets and beliefs that are essential for digital business transformation. Building digital dexterity depends on leadership from the c-suite, so this session will describe the specific decisions and actions that CIOs and other C-suite leaders must take, including creating a compelling digitalization narrative, personally modelling digitally dexterous behaviors, and ensuring that operational workflows, incentives, and policies foster, not hamper, digital dexterity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:15 PM
Latest Workplace Trends and Why You Should Care
Daniel Barros, VP Analyst, Gartner

Intelligent automation, virtual agents, chatbots and IoT are reshaping the workplace services market and enabling client organizations to transform the corporate environment to attract and retain the necessary talent to succeed in digital business. This session will examine the latest digital workplace trends affecting the work environment and what should you do about it.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
How to Plan a Transition to Microsoft Office 365 or Google G Suite
Jeffrey Mann, VP Analyst, Gartner

Most organizations are considering whether to make a move to a cloud office platform, or have recently done so and are looking for ways to get more value from their efforts and use the products effectively. This session will help IT leaders to choose effectively and help their organizations use the new possibilities to achieve digital workplace goals.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
What Comes After Moving to Cloud Office? Quite a Bit, Actually
Jeffrey Mann, VP Analyst, Gartner

Once you have successfully moved your organization to Office 365 or G Suite, you might think there is little left to do; the benefits will just come pouring in. If you are lucky, some will. Everyone else will need to make sure the benefits by figuring out how to manage their deployment effectively, how to take advantage of the new capabilities to drive new ways of working, and how to make decisions about when not to use cloud office but consider an alternative. In short "What comes next?"


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
CIO Meetup: Planning for the Future of the IT Workforce
Peer Open Discussion (no Gartner facilitation), ,

The IT domain in 2030 will likely evolve out of today's agile practices and professional services models. CIOs will be tasked with organizing a fluid arrangement of teams charged with turning ideas into reality. How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
CIOs vs. Their Enterprise: What It Takes to Win
John-David Lovelock, Distinguished VP Analyst, Gartner

Doesn't it feel like CIOs are always fighting? Fighting for budget, fighting to do projects and even fighting off ill-advised corporate initiatives. The CIOs struggle against corporate Motivation for IT, Planning Cycles and Control of IT Decisions. By leveraging the same techniques that major vendors use to sell their technology, CIOs can stop fighting and start winning.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Pitfalls to Avoid and Practices to Adopt for Organizational Change Success
Suzanne Adnams, VP Analyst, Gartner

CIOs are recognizing that digital and business transformation initiatives depend on successful cultural change. Identifying and avoiding common pitfalls in organizational change practices can increase the success of enterprise transformation initiatives. Organizational change isn't a mystery, but does require mastery of some "easier said than done" practices. CIOs will benefit from using these practices and instilling them in their organizations.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Leading CIO Visions for Transforming Into a Product-Centric Organization
Matthew Hotle, Distinguished VP Analyst, Gartner

What does product-centricity mean? There are early successes in using a product-centric approach to meet the demands of digital business. This session will show how leading CIOs are using product-centric approaches to create adaptive, high-performing delivery teams. Examples from leading companies will help CIOs understand the benefits of product-centric approaches to governance, funding, leadership style, culture and organizational models.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Meetup: Best Practices in Implementing a Business Relationship Management Practice
Peer Open Discussion (no Gartner facilitation), ,

Share your experiences and best practices for implementing a Business Relationship Management function. How do BRMs work with the business to shape digital initiatives? Discuss the characteristics/skillsets required for effective BRMs. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
The Future of Infrastructure and Operations Design in a Product-Oriented World
Ed Holub, VP Analyst, Gartner

CIOs will need to work with their infrastructure & operations (I&O) leaders to change their I&O operating model. Most infrastructure and operations operating models are optimized for technology projects and few I&O leaders are prepared for delivering the adaptive, product-oriented business solutions critical to digital business platform success. Learn about the new I&O operating model and how to achieve better alignment with the business through improved organization design.


Thursday, 08 November, 2018 12:00 PM|Thursday, 08 November, 2018 12:45 PM
Closing Keynote: The ContinuousNext — Informed by Metrics, Driven by Talent
Ed Gabrys, Sr Director Analyst, Gartner
Leigh McMullen, VP Analyst, Gartner

Management is easy: it’s all about balancing time, cost and quality. But our theories of management, particularly metrics based management, are derived from and designed to help improve, assembly line manufacturing. They were never intended to be used on the kinds of creative problem solving and experience-based challenges confronting digital business in general, or the modern IT organization in specific. This closing keynote will show how “optimizers” and “creators” are essential to your digital future, how you can best balance these two diametrically opposed worlds and arm you with the right mindset and tools to leverage the unprecedented potential this unique moment in your career presents.


Start planning your agenda now.