Monday, 09 November, 2020 / 11:00 AM - 11:45 AM GMT
(06:00 AM - 06:45 AM EST)
Roundtable: From IT Dashboards to Digital Value Stories
Rudolf Van Der Woude, Executive Partner, Gartner
Eduardo Mastranza, Executive Partner, Gartner
George Swale, Director, Advisory, Gartner
As IT reorganizes to support digital business outcomes, IT-focused metrics no longer make sense. To successfully support transformation, CIOs need to measure digital business outcomes and deliver the message using value stories. While organizations may continue to measure IT's operational and performance metrics such as adherence to SLAs and IT expenditure, these metrics alone fall short of assessing progress toward digital business priorities. Join this roundtable to connect and engage with peers, share and learn insights and emerging practices, benchmark your IT Metrics Program, and lastly have the chance to pose questions to a Gartner Advisor from our “Peer & Practitioner” line of research.