Agenda
Monday, October 16, 2023 / 10:00 AM - 10:45 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Mary Mesaglio, Managing Vice President, Gartner
Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Which do you think is most important: Being seen by the C-suite as a strong problem solver or being seen as a leader in value-creation efforts? The truth is that highly successful executives are not measured by what they do but by the value they deliver, and by what they accomplish. CIOs must shift their leadership approach to become outcome-driven. This session enables CIOs with the mindsets and practices they need to shift the value of the CIO Role.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Every year, Gartner produces impactful predictions across all practices. This presentation will compile the top predictions prepared by our cybersecurity experts. Security and risk management leaders should monitor these trends to be successful in the digital era, especially as most recognize that global change could potentially be one crisis away.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
John Watts, VP Analyst, Gartner
“Top trends” highlight shifts in the security ecosystem that aren't widely recognized, but have potential for disruption. This session will describe the significant trends in risk management and how organizations are taking advantage. Key issues include technological improvements in the security capability landscape; trends in creating a high-performing security organization; and long-term trends that will influence security strategy.
Monday, October 16, 2023 / 05:00 PM - 05:45 PM EDT
Jay Shetty, #1 New York Times Bestselling Author, Podcaster, Purpose Coach and Former Monk, Guest Speaker
What got us here, won’t get us there. How can companies redefine their mindset for the new world? What skills need to be prioritized, enhanced and focused on and what we could let go of? Jay Shetty believes the solutions for the future are sitting inside your company right now but often they're not being asked the right questions. This sessions unlocks the potential.
Tuesday, October 17, 2023 / 09:00 AM - 09:45 AM EDT
Details coming soon!
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Mark Raskino, Distinguished VP Analyst, Gartner
Autonomous business is the answer to the big question "what comes after digital?" AI, blockchain, and other technologies combine to fundamentally reshape business methods and models in the second quarter of the 21st century. CIOs must understand the core shifts of this new era, so that they can inform their CEOs and executive teams, and help reset strategy for the next wave of disruption that is headed toward us.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Rajesh Kandaswamy, Distinguished VP Analyst, Gartner
Generative AI and other AI tools are starting to help us with tasks never possible by technology before. These are not only for specialized work but the general work of CIOs and other executives. These are early days and they have issues, but CIOs and executives must pay attention to this evolution. In this presentation, we will review a few of them and what that implies to how CIOs and other executives work.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Billions of machine customers are headed your way. But what tangible steps can CIOs take to get this moving in their organization? Don't be like the leaders of Kodak, Blockbuster, or Sears who failed to catch the next big wave. In this session, we'll share insights and actions from Gartner's new book, When Machines Become Customers, to help you meet this trillion-dollar opportunity.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Dennis Smith, Distinguished VP Analyst, Gartner
By 2028, having executed a successful cloud strategy will be a requirement for enterprise business success. This session will help IT leaders navigate the evolving cloud computing landscape, including the implications of multicloud, industry clouds and sovereign cloud deployments. Vendor dynamics, where they might collaborate and compete, will also be discussed.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Patrick Connaughton, VP Analyst, Gartner
Recent surveys show that increasing alignment with business objectives is the top priority for enterprise application leaders. To do that, CIOs and application leaders must guide their organizations toward business transformation and next-generation application experiences. This presentation will highlight the key milestones on the strategic roadmap to the future of applications — AI, data and analytics and emerging technologies.
Tuesday, October 17, 2023 / 12:30 PM - 01:00 PM EDT
Marty Resnick, VP Analyst, Gartner
It’s difficult for enterprise leaders to make choices without understanding the evolving landscape of transformational change. This Tapestry of trends story enables executive leaders to contribute to enterprise strategy and prepare the organization for brave new worlds. Find out how to factor in emerging macro and environmental trends that could impact your organization’s business models and strategic planning.
Tuesday, October 17, 2023 / 12:30 PM - 01:00 PM EDT
Thomas Bittman, Distinguished VP Analyst, Gartner
Enterprises are using edge computing today for digital transformation into stores, equipment, factories and remote locations. Edge computing drives automation, new customer experiences, cost reduction and new business opportunities. We will discuss a broad range of real use cases across vertical industries, discuss what enterprises learned and what they achieved.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Benjamin Seesel, VP, Advisory, Gartner
Evolving competitive dynamics are pressuring banks to adjust to ever-changing business models and new operating realities. At the same time, macroeconomic forces and the recent banking failures are pressuring firms to maintain profitability and generate sustainable growth. This session will explore the banking business model of the future and discuss how banks can reinvent their business models sustainably and cost-effectively.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
Insurers have been on their digital journey for a long time but still lack maturity. Many new business pressures such as talent and financial constraints are pushing insurers to rethink their journey. This session will look at the key business drivers that are forcing industry transformation and the opportunities that CIOs must pursue to drive better business outcomes such as dynamic customer engagement, CX and emerging technology use such as metaverse, AI and hyperautomation.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Robert Yanckello, Sr Director Analyst, Gartner
Higher education institutions must prepare a world where AI-fueled information growth consistently outstrips the capacity of individuals to learn. Join this session to explore implications for teaching, learning, knowledge development and institutional strategy.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Dean Lacheca, VP Analyst, Gartner
Digital is no longer a qualifier for how government delivers services. It's distracting. Mission outcomes is all that counts. This session will explore how emerging technologies and practices set the stage for enabling what the future of government looks like and what CIOs need to stop, start and continue to achieve post digital government ambitions.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
The universe of business and digital strategies across the industry continues to grow more diverse. At the same time, strategy is becoming clearer and more focused at the company level. Gartner has identified an essential set of mega-trends that are shaping the future of the industry.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Daryl Plummer, Distinguished VP Analyst, Gartner
This interactive discussion serves as a follow up to the Signature Series session, Top Strategic Predictions for 2024 and Beyond: The Year Everything Changed, presented earlier in the agenda. Come prepared to ask questions, and learn from those posed by your peers, regarding the most provocative predictions revealed by Gartner this week at IT Symposium/Xpo.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Customer Experience evolves as customers evolve. But what key forces should you pay attention to, and how do you position the IT organization to help? In this session, we'll share our key cultural, behavioral, and technology trends that promise to make things interesting.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Dave Aron, Distinguished VP Analyst, Gartner
The CIO needs a growth agenda to respond to CEO demands. High-growth enterprises leverage three catalysts for growth — strategic diversification, collective leadership and embedded antifragile practices. However, only 34% of senior executives believe CIOs take a leadership role in contributing to the company’s growth. This session focuses on how and where CIOs can become growth leaders.
Wednesday, October 18, 2023 / 09:00 AM - 09:45 AM EDT
Details coming soon!
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Gareth Herschel, VP Analyst, Gartner
AI is not the only thing driving rapid change in D&A. There is a rapid evolution in how and where analysis can be deployed, from the next generation of augmented UXs and beyond; composing and operationalizing D&A at scale; engineering decision intelligence; and relating everything; to enabling D&A at the edge. Understanding the business impact of these changes will allow organizations to resource-optimize, accelerate change, drive innovation and transform society over the next three years.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Most current sustainable IT programs represent a great start, but are barely scratching the surface of getting close to net zero. CIOs in enterprises with big sustainability ambitions will need to significantly up their game in order to achieve net zero in IT and likewise act in support of the wider enterprise. This presentation will guide you through upping your game to net zero.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Jeffrey Hewitt, VP Analyst, Gartner
I&O leaders have little time, skills and budget to track emerging trends, and the full impact of those on infrastructure and operations. I&O leaders should use this research to identify which of the top trends are most likely to impact their organization and implement effective tactics to respond. Trends to be covered relate to both infrastructure and operational issues.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
A new presentation format and already an IT Symposium classic. Join us for this highly provocative session as we discuss our boldest predictions. You can't lose. Either gain a new perspective and change course, or discard it and move on with new conviction.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Daryl Plummer, Distinguished VP Analyst, Gartner
Disruptions are fundamental shifts in something, which create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Stephen Smith, VP Analyst, Gartner
Much of the discussion of digital twin of a customer is centered around leveraging them as an enterprise to benefit the enterprise's ability to create products and experiences that the enterprise believes would be either competitively powerful or helpful to a customer. This presentation explores a different approach to bring more control value directly to the customer.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
For executives, it is not enough anymore to be a strong functional leader. Many of the current challenges go across function and domain. What are the main challenges that executives will face the next 10 years and how will that affect their leadership?
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Robert Yanckello, Sr Director Analyst, Gartner
Ongoing disruption has led to many challenges throughout the higher education sector but the impact of technology on learning, engagement and delivery has never been more optimistic. Higher education CIOs face a complex web of possibilities, technologies and practices. Join this session to explore Gartner's views of the industry in 2035, identify challenges to the sector for 2024 and to set priorities for near-term institutional actions.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Moutusi Sau, VP, Team Manager, Gartner
Advanced AI systems are increasingly defining the destination, route, speed and value proposition of your business. The choice is stark: Program or Get Programmed. The next frontier in this competitive battle is money itself. Programmable money enabled by technologies such as blockchain, tokenization and smart contracts can take many forms. In this session, we will explore the implications for bank CIOs and how they should prepare for this opportunity.
Thursday, October 19, 2023 / 09:00 AM - 09:45 AM EDT
Details coming soon!
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Penny Gillespie, VP Analyst, Gartner
Executives beware: Consumer bots are on their way to fundamentally change how customers buy goods and services. Driving this veritable army of new bots is customer dissatisfaction with poor service delivered by chatbots, the accessibility of artificial intelligence devices, such as ChatGTP, and an announcement by the father of the internet, Tim Berners-Lee, that he was starting a company to make customer bots. Prepare now or be left behind.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Bill Ray, VP Analyst, Gartner
Low-cost satellites are providing unprecedented views from orbit, while AI is counting the cars coming out of Chinese factories, the oil pumped out of the ground in America, and the nickel smelted around the world. Using real-world examples, this session explains how companies are already reacting to this new age of transparency, and how you should be doing the same.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Tsuneo Fujiwara, VP Analyst, Gartner
Incremental technology innovation-microinnovation — outside of the IT department is on the rise. But most CIOs do not know how to effectively support or have sight of these initiatives. This session will look at the steps CIOs can take to support both the development and adoption of microinnovations across their organisations.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Brett Sparks, Sr Director Analyst, Gartner
Exponential advances in the metaverse, AR, and quantum fields of study will eventually expose combinative capabilities previously unknown or only imagined. Providers of these quantum capabilities must plan for new levels of universal accountability, employee protection, and digital ethics.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Stephen Smith, VP Analyst, Gartner
The blurring of the physical and the digital has created new businesses and generated significant value for many. However, many enterprises are disappointed with the financial results of their digital initiatives. This presentation will describe the shift from simply adding digital to your business to restructuring how you compete and operate by embedding digital in your most fundamental strategies.
Monday, October 16, 2023 / 10:00 AM - 10:45 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Mary Mesaglio, Managing Vice President, Gartner
Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Donna Scott, Distinguished VP Analyst, Gartner
Gartner's value-optimized IT operating model enables digital transformation — a goal that has so far been elusive for most enterprises. To succeed, mindsets must be overhauled. Business leaders must be IT-savvy, comfortable making IT decisions and working in distributed fusion teams to both innovate and execute. CIOs can propel digital transformation by partnering with a business sponsor to design and execute a successful pilot that compels senior leaders to act.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Inflationary times create added complexity when negotiating with vendors. Proactively planning critical vendor renewals is key to negotiating fair pricing on both renewals and new deals. This session will use two vendor proposal case study scenarios to demonstrate a powerful 4-step approach to proactively plan for negotiations. The 4-step approach will guide CIOs on how to "vendorize" a playbook using simple should-cost models for negotiating win-win deals for both the vendor and client.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
Executive leadership teams are generally optimized for three approaches: individual functional excellence, more stability than volatility and taking decisions based on experience and authority. However, recent exogenous shocks overturn each of these assumptions. Where and how do executive teams need to change to thrive in this new world order? This session delves into tactics and strategies for CIOs to lead not just as functional heads but as executive leaders in this new world.
Monday, October 16, 2023 / 12:30 PM - 01:00 PM EDT
Van Baker, VP Analyst, Gartner
Generative AI has the potential to change applications from user interface based transactional platforms to interactive experiences for application users. Applications will improve and expand on user input to the application and suggest additional content or actions for the user to do. Software engineering leaders need to acquire skills to embed generative AI capabilities into applications they are building for their enterprises.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Shawn Murphy, Sr Director Analyst, Gartner
The pace of change will never be this slow again. For CIOs and leaders across the enterprise, the pace of change is as much of a change leadership challenge as it is a technical one. As every change requires the involvement of people, ineffective change leadership generates confusion and can damage morale. In this session, CIOs will learn the key to engaging all stakeholders for successful change.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Brandon Germer, Sr Director Analyst, Gartner
Two out of three CEOs and three out of four business executives want to see more IT done in the business units. CIOs themselves report that IT spending outside of IT is approaching 30% of all IT spending. Based on a primary research study, this presentation will outline how CIOs should respond to this trend to maximize both business and IT success.
Monday, October 16, 2023 / 02:45 PM - 04:15 PM EDT
The IT operating model is made up of a number of key facets that need to evolve together as you mature I&T to support Digital Transformation. This workshop will enable you to assess your current enterprises’ I&T operating model maturity and receive a set of tactics tailored to design, implement and evolve their I&T operating model components to the next level.
Monday, October 16, 2023 / 02:45 PM - 04:15 PM EDT
In an increasingly volatile and uncertain world, strategy can rapidly become out-of-date. To address this challenge, strategic planning must be adaptive. This workshop will help to accelerate the process of designing and building an adaptive approach to creating, reviewing and updating strategy.
Monday, October 16, 2023 / 02:45 PM - 04:15 PM EDT
Most organizations are striving to adapt their culture to accelerate their digital journey. This workshop will help to identify the necessary culture changes to ensure the team’s behaviors are well-aligned with the digital ambition of the enterprise.
Monday, October 16, 2023 / 05:00 PM - 05:45 PM EDT
Jay Shetty, #1 New York Times Bestselling Author, Podcaster, Purpose Coach and Former Monk, Guest Speaker
What got us here, won’t get us there. How can companies redefine their mindset for the new world? What skills need to be prioritized, enhanced and focused on and what we could let go of? Jay Shetty believes the solutions for the future are sitting inside your company right now but often they're not being asked the right questions. This sessions unlocks the potential.
Tuesday, October 17, 2023 / 08:00 AM - 08:30 AM EDT
More details to come!
Tuesday, October 17, 2023 / 09:00 AM - 09:45 AM EDT
Details coming soon!
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Joseph Provenza, VP Analyst, Gartner
In a world that continues to face uncertainty and disruption, the job of the CIO in a midsize enterprise becomes even more challenging. Join us for a data-driven look at the current trends and challenges facing the CIO. We will address these trends and challenges with actionable strategies and tactics to help drive success for the CIO and the organizations they serve.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Anthony Henderson, VP Analyst, Gartner
Accelerating your transformation and digital initiatives is paramount to sustaining competitiveness and/or remain relevant. This session will equip executives with essential strategic portfolio management approaches and practices to deploy over the next 12-18 months to establish enterprise resilience amid certain disruptions and position the organization to change the dynamics of your industry.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
CISOs are key enablers of digital business and are accountable for helping the enterprise balance the associated risks and benefits. This leadership vision will help CIOs and CISOs plan for 2023 and 2024, and in presentations to leadership, peers and teams.
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Mandi Bishop, VP Analyst, Gartner
This interactive discussion serves as a follow up to the Signature Series session, CIO and Technology Executive Agenda for 2024, presented earlier in the agenda. Come prepared to ask questions, and learn from those posed by your peers, regarding the findings from Gartner's CIO and Technology Executive survey as revealed this week at IT Symposium/Xpo.
Tuesday, October 17, 2023 / 10:30 AM - 12:00 PM EDT
Storytelling not only helps CIOs communicate their ideas better to key stakeholders, but it can also help formulate them. Success in digital business requires an updated approach to strategy and a higher demand for strategic thinking. This workshop will introduce you to how to develop a compelling story by knowing your audience and what drives and motivates them.
Tuesday, October 17, 2023 / 10:30 AM - 12:00 PM EDT
Our popular "Life of a Cyber Criminal" experience is back with updated content. Designed for senior leaders, board members and business stakeholders, this "gamified" Cybersecurity experience is designed to demonstrate attack vectors and their potential business impacts with real-world scenarios. The experience will help leaders prioritize key actions/investments to secure their own enterprises.
Tuesday, October 17, 2023 / 10:30 AM - 12:00 PM EDT
In an increasingly volatile and uncertain world, strategy can rapidly become out-of-date. To address this challenge, strategic planning must be adaptive. This workshop will help to accelerate the process of designing and building an adaptive approach to creating, reviewing and updating strategy.
Tuesday, October 17, 2023 / 10:30 AM - 12:00 PM EDT
In the digital era, business complexity and uncertainty are making innovation essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. This workshop will introduce an innovation framework to design innovation roadmaps that deliver high-value business outcomes.
Tuesday, October 17, 2023 / 12:30 PM - 01:00 PM EDT
Chris Howard, Distinguished VP Analyst, Gartner
Join us for a fascinating inside look at how veteran IT leaders take advantage of the massive shifts that define markets to drive outcomes and deliver value.
Tuesday, October 17, 2023 / 12:30 PM - 01:00 PM EDT
Jason Wong, Distinguished VP Analyst, Gartner
Superapps is one of Gartner's top strategic technology trends in 2023 because its reach is becoming global, and its impact is not just on consumers but also on workforces. Learn why superapps will become an essential part of the digital employee experience, what are the technologies behind them and how CIOs can create a successful superapp strategy.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Miles Gibson, VP, Research, Gartner
The focus on hiring and retaining highly-skilled technology specialists has been insufficient to address IT’s perennial talent challenges. This session will showcase examples from leading CIOs that will help you redesign IT roles and workflows and leverage automation to adapt when your talent is in constant flux.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
Most organizations are striving to adapt their culture to accelerate their digital journey. This workshop will help to identify the necessary culture changes to ensure the team’s behaviors are well-aligned with the digital ambition of the enterprise.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
The IT operating model is made up of a number of key facets that need to evolve together as you mature I&T to support Digital Transformation. This workshop will enable you to assess your current enterprises’ I&T operating model maturity and receive a set of tactics tailored to design, implement and evolve their I&T operating model components to the next level.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
Storytelling not only helps CIOs communicate their ideas better to key stakeholders, but it can also help formulate them. Success in digital business requires an updated approach to strategy and a higher demand for strategic thinking. This workshop will introduce you to how to develop a compelling story by knowing your audience and what drives and motivates them.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
In the digital era, business complexity and uncertainty are making innovation essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. This workshop will introduce an innovation framework to design innovation roadmaps that deliver high-value business outcomes.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Hung LeHong, Distinguished VP Analyst, Gartner
CIOs have been steadily increasing their digital product know-how, starting with employee-facing digital products and customer-facing channels/portals. It's now time to go further. Revenue-generating and venture-building digital products are forcing a convergence in all parts of the organization. This is not a solo IT journey. Learn how this product journey will transform the whole enterprise and IT, and be prepared to chart your course.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Legacy modernization efforts have accelerated substantially amongst government. During this session we’ll explore the key trends, drivers and considerations for legacy modernization and how to build a strategic roadmap that positions organizations for successful digital execution into the future.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
CxOs want to lead digital business initiatives but struggle with the multidisciplinary execution and cross-cutting partnerships required to succeed. Hence, most enterprises report disappointing returns from digital investments. This session features real-world case studies and key insights from our unique, global surveys of CxOs, P&L Leaders and CIOs, to provide fact-based guidance on how to forge productive CxO-CIO partnerships that maximize returns from digital investments.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
Stories of allyship range from the uncomfortable, the embarrassing, the learning moment, and sometimes even success. CIOs have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. This session will help you become an allyship champion by highlighting the stories of your peers on their journey.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Jose Ramirez, Sr Principal Analyst, Gartner
What makes a great CIO? Beyond technical experience and knowledge of the business, CIOs must be persuasive. This session explores three stories that every CIO should master to be a more persuasive leader.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Paul Proctor, Distinguished VP Analyst, Gartner
The top cybersecurity ask from boards is for peer comparison data. The metrics establish a baseline for peer comparison that is useful for guiding cybersecurity investments. Gartner is benchmarking protection-level outcomes that create a foundation for effective collaboration with boards of directors, CIOs and CFOs. See early insights from the first-generation benchmark and get a preview of the second generation.
Wednesday, October 18, 2023 / 08:00 AM - 08:30 AM EDT
More details to come!
Wednesday, October 18, 2023 / 09:00 AM - 09:45 AM EDT
Details coming soon!
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Business performance depends upon a fleet of long-lived physical assets. This session demonstrates why intelligent assets are essential for maintaining operational excellence despite turbulent markets.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Gene Alvarez, Distinguished VP Analyst, Gartner
Diversity challenges come in many forms. Issues of race, color, creed, sex, and sexual orientation are at the forefront of organizations. However, CIOs can face many other diversity challenges such as building a diverse culture and teams and diverse skill sets. How to prioritize and act on all these challenges? This panel of CIOs will provide their views on these challenges and much more.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Richard Bartley, VP Analyst, Gartner
Cloud security remains a top priority. This session summarizes the problems, processes, and emerging and evolving product types to address three key issues:
What are the unique risks associated with public cloud service providers, and how can they be controlled?
What are the unique security challenges of IaaS and PaaS and how can they be mitigated?
What are the unique control challenges of SaaS and how can they be addressed?
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Sandeep Unni, Sr Director Analyst, Gartner
The increasingly digitalized store is becoming "omniscient" — with the ability to weave physical and digital interactions to drive highly engaging and immersive experiences in the store. This will lead to higher customer engagement, conversion, and increased profitability. It will also fundamentally recast the store employee experience and offer a competitively differentiated digital workplace to attract frontline talent.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
The pandemic, geopolitical shifts and changing economic dynamics have created material changes in the boards of directors (aka, supervisory boards) priorities and composition. This session will share how CIOs can engage with their boards and demonstrate the strategic relevance of technology leadership regarding the issues that boards and their enterprises will care about the most in 2024.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Dean Lacheca, VP Analyst, Gartner
Governments must mature their approach to AI. Getting assurance, ethics and engineering of AI right is essential to any CIOs success with AI, but in government failure can have catastrophic impacts on society. This session will provide the key actions that government CIOs must take to get AI right.
Wednesday, October 18, 2023 / 10:30 AM - 12:00 PM EDT
In the digital era, business complexity and uncertainty are making innovation essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. This workshop will introduce an innovation framework to design innovation roadmaps that deliver high-value business outcomes.
Wednesday, October 18, 2023 / 10:30 AM - 12:00 PM EDT
Most organizations are striving to adapt their culture to accelerate their digital journey. This workshop will help to identify the necessary culture changes to ensure the team’s behaviors are well-aligned with the digital ambition of the enterprise.
Wednesday, October 18, 2023 / 10:30 AM - 12:00 PM EDT
Our popular "Life of a Cyber Criminal" experience is back with updated content. Designed for senior leaders, board members and business stakeholders, this "gamified" Cybersecurity experience is designed to demonstrate attack vectors and their potential business impacts with real-world scenarios. The experience will help leaders prioritize key actions/investments to secure their own enterprises.
Wednesday, October 18, 2023 / 12:30 PM - 01:00 PM EDT
Michael Chiu, VP Analyst, Gartner
This session will cover the fundamentals of customer experience, including CX CORE model, what customer experience is and how to measure it, getting your organization started on it, understanding your customers, and other topics. It will explain some of the key customer experience tools like personas and customer journey maps, and will illustrate “what good looks like” for them and others.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Matt Hancocks, Sr Director Analyst, Gartner
Drawing on results from multiple Gartner CIO and other CxO surveys, as well as external data, in this session we will discuss the differences in how the most successful CIOs use their time.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Svetlana Sicular, VP Analyst, Gartner
How can organizations increase their AI maturity level, find the next best actions and avoid common mistakes? Use Gartner AI maturity model and insights to accelerate and optimize your AI strategy and implementations, reduce risk, and get to scalability quicker in AI programs. Learn how advancing AI maturity is beneficial for the AI teams and for the business.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
LJ Justice, Sr Principal, Research, Gartner
While many CIOs make a commitment to DEI and focus on diversifying the technology workforce, they frequently struggle to pass the baton to candidates from underrepresented groups. Our unique data set from over 50 female and gender non-conforming (GNC) CIOs offers insight into their career journeys to help CIOs with creating a succession plan that aligns with their commitment to DEI.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
Storytelling not only helps CIOs communicate their ideas better to key stakeholders, but it can also help formulate them. Success in digital business requires an updated approach to strategy and a higher demand for strategic thinking. This workshop will introduce you to how to develop a compelling story by knowing your audience and what drives and motivates them.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
In the digital era, business complexity and uncertainty are making innovation essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. This workshop will introduce an innovation framework to design innovation roadmaps that deliver high-value business outcomes.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
Our popular "Life of a Cyber Criminal" experience is back with updated content. Designed for senior leaders, board members and business stakeholders, this "gamified" Cybersecurity experience is designed to demonstrate attack vectors and their potential business impacts with real-world scenarios. The experience will help leaders prioritize key actions/investments to secure their own enterprises.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
The IT operating model is made up of a number of key facets that need to evolve together as you mature I&T to support Digital Transformation. This workshop will enable you to assess your current enterprises’ I&T operating model maturity and receive a set of tactics tailored to design, implement and evolve their I&T operating model components to the next level.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
In an increasingly volatile and uncertain world, strategy can rapidly become out-of-date. To address this challenge, strategic planning must be adaptive. This workshop will help to accelerate the process of designing and building an adaptive approach to creating, reviewing and updating strategy.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Erick Brethenoux, Distinguished VP Analyst, Gartner
AI is imperative but it's also challenging to assign a value to it. Resource costs it consumes are unique and return on employing it demands new ways of calculating what it can offer to a business. Learn how to marry traditional calculations of ROI with the need to grow AI mastery in your organization.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Technologies impacting banking are moving at a blistering pace, from generative AI to web3. But the majority of innovation projects are not ultimately adopted by business stakeholders. This session provides the most compelling examples of innovation in banking that boost revenue growth and help customers and communities, and guidance on controllable levers for the CIO to boost the adoption of innovative new products by business partners.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Richard Natale, Sr Director Analyst, Gartner
The rate of automation in insurance is high already. Focusing solely on efficiency will not meet the business objectives the industry needs in the future. Insurers need to focus on enabling autonomous processing in order to compete. This presentation will present a roadmap to becoming an autonomous insurer by leveraging advanced analytics, event technology, IoT and process-centric design for complex business processes.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Kevin Smith, Sr Director Analyst, Gartner
Only 5% of C-suites worldwide share a common vision about the digital transformation they need to undertake in their enterprises. This is far from being a scenario that drives high performance in a world where business transformations are relentlessly underpinned by "digital." CIOs have the opportunity and the responsibility to become the influential catalyst who guides the C-suite toward "digital high performance."
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Marlena Brown, Sr Director Analyst, Gartner
This session discusses how to leverage analytics to implement and measure your higher education IT strategy and ensure delivery against mission-critical business priorities.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Bill Finnerty, VP, Team Manager, Gartner
In a post digital era, governments will operate in an ecosystem orchestrated around citizens’ needs, powered by a superapp architecture. To be successful, CIOs must prepare their organization to both build superapp frameworks and develop minapps available for orchestration as part of superapps.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Mike Cisek, VP Analyst, Gartner
Albert Gauthier, Director Analyst, Gartner
Midsize enterprise technology leaders must develop a holistic forward-looking vision that is secure, cost-effective, and resilient yet adaptive to business demands. In this session, we identify the trends and challenges impacting midsize enterprises and the actions to optimize operations and maximize their capacity for growth and transformation.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
While CIOs rate customer experience as one of the top business priorities and goals of digital investments, strategies are not aligned with customer needs. The bar is rising quickly, and it is imperative that insurers adopt best practices in driving customer engagement to promote more customer value, secure relationships and prevent churn, and drive revenue growth. Rolling out new strategies such as dynamic engagement, panoptic personalization, behavioral modeling and prevention services are needed to fulfill this. This presentation will showcase Gartner data on what consumers want from insurers, providing recommendations on how to build channel and digital strategies to optimize client engagement.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Lily Mok, VP, Team Manager, Gartner
Talent is a key enabler of IT operating model success. CIOs on the journey of transitioning to a product-centric organization must shift their leadership mindset and prepare the workforce with the capabilities needed to succeed in the new model. This session provides CIOs with strategies and approaches to mastering culture & people dynamics in transforming into a product-centric organization.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Bill Finnerty, VP, Team Manager, Gartner
The post digital era brings three focuses for government; being empathetic, being insight-driven and leveraging an orchestrated ecosystem. However, these elements of post-digital will manifest themselves differently across the various government segments. This session will explore examples of government organizations that are leading the way toward the post digital era.
Thursday, October 19, 2023 / 08:00 AM - 08:30 AM EDT
More details to come!
Thursday, October 19, 2023 / 09:00 AM - 09:45 AM EDT
Details coming soon!
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Matthew Brisse, VP Analyst, Gartner
Quantum computing has the potential to revolutionize your business and your industry. It also has the potential for post-quantum cryptographic threats and vulnerabilities. This session will introduce both opportunistic and defensive approaches to quantum computing. You will walk away with a solid understanding of quantum computing is something you should act on now, later, or never.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Janelle Hill, Distinguished VP Analyst, Gartner
Given economic headwinds, many CIOs are tasked to optimizing business operations to drive growth and improve cost effectiveness. CIOs can use Gartner’s enterprise operating model to help executive leaders understand critical people, process, technology and other resource interdependencies that, if not resolved, will impede realization of desired business outcomes
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Brett Sparks, Sr Director Analyst, Gartner
Talent wants it all — higher salaries, less work and more freedom. And the talent you already have will be leaving if changes are not made in how work is done. As frustrating as all this can be, these are unconventional times requiring unconventional measures from CIOs. With the 2022 talent crunch and recent tech layoffs, what is the state of the IT labor market? And where in the world can you find the skills you need?
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Paul Proctor, Distinguished VP Analyst, Gartner
Technology investments in a business context create better business outcomes. Balancing risk, value and cost is central to all business decision making and a powerful lens to drive IT priorities and investments. Gartner’s RVC model and outcome-driven metrics help the modern CIO link technology investments back to business outcomes.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Lane Severson, Sr Director Analyst, Gartner
Productivity paranoia is rising. Workers are logging more hours with flexible working, but leaders still feel they are losing productivity. Workstyle analytics is a data-driven method to identify digital friction impacting worker performance and organizational productivity while protecting employee privacy. This session will share the tools and competencies you need to get started.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Philip Allega, VP Analyst, Gartner
With a turbulent economy, CEOs and boards of directors want to see the business benefits of digital investments. To counter economic headwinds, CIOs must turn to business architecture to close the strategy-to-execution gap. Here we will address: the role of business architecture, why it is essential and how to use business architecture to make smarter I&T investment decisions.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
The IT operating model is made up of a number of key facets that need to evolve together as you mature I&T to support Digital Transformation. This workshop will enable you to assess your current enterprises’ I&T operating model maturity and receive a set of tactics tailored to design, implement and evolve their I&T operating model components to the next level.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
In an increasingly volatile and uncertain world, strategy can rapidly become out-of-date. To address this challenge, strategic planning must be adaptive. This workshop will help to accelerate the process of designing and building an adaptive approach to creating, reviewing and updating strategy.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
Our popular "Life of a Cyber Criminal" experience is back with updated content. Designed for senior leaders, board members and business stakeholders, this "gamified" Cybersecurity experience is designed to demonstrate attack vectors and their potential business impacts with real-world scenarios. The experience will help leaders prioritize key actions/investments to secure their own enterprises.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
Storytelling not only helps CIOs communicate their ideas better to key stakeholders, but it can also help formulate them. Success in digital business requires an updated approach to strategy and a higher demand for strategic thinking. This workshop will introduce you to how to develop a compelling story by knowing your audience and what drives and motivates them.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
Most organizations are striving to adapt their culture to accelerate their digital journey. This workshop will help to identify the necessary culture changes to ensure the team’s behaviors are well-aligned with the digital ambition of the enterprise.
Thursday, October 19, 2023 / 12:45 PM - 01:15 PM EDT
Joanne Kopcho, VP Analyst, Gartner
Managing the complexity across multiple product and platform workstreams requires focused and rapid decision making. CIOs must create “just enough” IT governance to cut through the complexity. This session will provide insights on creating the right level of IT governance that balances priorities across demand, capacity and value for execution success.
Thursday, October 19, 2023 / 12:45 PM - 01:15 PM EDT
David Smith, Distinguished VP Analyst, Gartner
Digital foundations are a set of processes, principles and technical capabilities needed to enable future strategic business goals by delivering an adaptive and composable platform that supports the rapid delivery of new digital products and solutions. Without a flexible digital foundation that is scalable and adaptable, companies will not be able to adapt rapidly to changing business needs.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Jennifer Carter, Principal Analyst, Gartner
CIOs are continuing to face serious employee well-being issues with burnout, stress, fatigue, and isolation all still on the rise in the hybrid workplace. A focus purely on finding purpose in work for most employees isn't enough. Instead, CIOs should identify ways employees can derive meaning from a sense of play at work. This session will show CIOs how to do the same.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Alex Michaels, Principal, Advisory, Gartner
Workforce retention and talent hiring is the second top strategic initiative for the board of directors. As finding and retaining the right cybersecurity talent is currently at the forefront for CIOs and their peers, it is imperative they learn the proven progressive tactics to improve their partnership with security, HR and other business leaders.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Gregor Petri, VP Analyst, Gartner
Enterprises are rethinking their cloud strategies as the expected outcomes of their current cloud adoption are not meeting expectations. Industry cloud platforms are bridging the gap between technology investments and business outcomes. Learn how to leverage composable industry cloud platforms, a Gartner 2023 Top Strategic Technology Trend, to create value for your customers.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Paul Dumas, Sr Director Analyst, Gartner
Establishing governance policies for APIs is only the first step. Enabling those policies to affect API development and execution is how organizations will realize the objectives and benefits of governance. In this session, learn how to incorporate governance into API development and execution.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Jim McGittigan, VP Analyst, Gartner
Explore the need to better understand enterprisewide technology spend (both digital and IT spend regardless of the budget owner). Assess and define what technology spend you should be tracking at an enterprise level and why. The key is to track the right enterprise technology spend and make the best investment decisions possible.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Rita Sallam, Distinguished VP Analyst, Gartner
What are the habits of top technology leaders in organizations with consistent top financial performance over time? Gartner has analyzed the financial performance of Global S&P organizations versus their industries from 2014 to 2021 and identified common profiles of top and bottom performers. This session will show CIOs and technology leaders how to assess their business value competency maturity and leverage best practices of top performers to have maximum impact on the business performance and value of the organization.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Chet Geschickter, VP Analyst, Gartner
Regulators are pushing enterprises to publish their CO2 emissions and many organizations have pledged to reach Net Zero emissions or to substantially reduce their greenhouse gas emissions. It's time for CIOs to step up and take a leadership role in designing and delivering the data and analytics capabilities to measure, model, and improve enterprise performance in achieving climate goals.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Brent Stewart, Sr Director Analyst, Gartner
Digital accessibility is no longer a choice; it's imperative. The majority of digital product teams already have the skills needed to do accessibility well. They simply need the right tools, training and process updates to achieve WCAG compliance. This presentation will instruct the audience on how to stand up an accessibility function in their existing product team.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Brook Selassie, VP Analyst, Gartner
Gartner data shows that one-third of growth strategy failures come from too little risk taking. Worse, over time this approach can become ingrained into the culture of the enterprise and serve as a cloud layer over the growth potential of the business.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Anthony Henderson, VP Analyst, Gartner
Speed to value is the mantra, and organizations must change to survive, which requires increasing investment in the context of uncertainty and disruption. To realize the intended outcomes of their digital and transformation initiatives, organizations make resource trade-offs, including change capacity, as they rapidly sense conditions, construct informed strategies and prioritize investments.
Monday, October 16, 2023 / 10:00 AM - 10:45 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Mary Mesaglio, Managing Vice President, Gartner
Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
This session provides insights from the digital worker survey about digital workers' sentiments and behavior toward the technology that they employ. In addition, this session will provide insights into digital workers' preferences on places to work, applications and devices to use, collaboration methods (meetings), and work culture.
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Janelle Hill, Distinguished VP Analyst, Gartner
CIOs play a key role in mergers, acquisitions and divestitures, integrating (or disintegrating) operational processes, assets, systems and technologies. Beyond integration, CIOs can also support the deal in earlier stages of the M&A process. Some common questions are: What skill set will CIOs and their staff need at different points of the M&A process?; How can a CIO be an effective exec sponsor for a techquisition? Get answers to your questions in this group session.
Monday, October 16, 2023 / 11:30 AM - 12:30 PM EDT
Dolores Ianni, VP, Advisory, Gartner
Cloud infrastructure and platform services contract negotiation involve substantial opportunities and risks. While the negotiation fundamentals are similar, each cloud vendor has specific commercials that clients need to fully understand. In this interactive clinic, we will review the critical steps for negotiations, vendor differences and similarities to be aware of when negotiating to achieve the most optimal contract.
Monday, October 16, 2023 / 12:30 PM - 01:00 PM EDT
Paul Furtado, VP Analyst, Gartner
Ransomware attacks have been morphing. Techniques used by the bad actors are changing. During this presentation, we will provide insight into the new tactics being used by the bad actors not only to access your environment but what they are doing with your data once exfiltrated.
Monday, October 16, 2023 / 12:30 PM - 01:00 PM EDT
Gene Alvarez, Distinguished VP Analyst, Gartner
What is a customer technology platform? What customer problems does it address and help to solve? Why do you need to use enterprise architectural approaches to create one?
Monday, October 16, 2023 / 12:30 PM - 01:00 PM EDT
Lane Severson, Sr Director Analyst, Gartner
2020 hit the world with an opportunity to pivot the organizational culture in support of hybrid working today. Little changes can add up to big benefits. CIOs can use these hacks to nudge, guide and ultimately transform how your hybrid organization works. This rapid-fire session will reveal the top 20 culture hacks that drive adoption and efficiency.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Rita Sallam, Distinguished VP Analyst, Gartner
Meet the updated and improved "D&A Strategy and Operating Model" (DASOM). It is tried and tested, and now includes the most recent insights from thousands of client interactions, such as what a modern D&A strategy looks like, and how you can make sure the strategy leads to tangible and measurable business outcomes.
Monday, October 16, 2023 / 02:45 PM - 03:45 PM EDT
Mike Tucciarone, Sr Director Analyst, Gartner
As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organization's upcoming SAP negotiations.
Monday, October 16, 2023 / 05:00 PM - 05:45 PM EDT
Jay Shetty, #1 New York Times Bestselling Author, Podcaster, Purpose Coach and Former Monk, Guest Speaker
What got us here, won’t get us there. How can companies redefine their mindset for the new world? What skills need to be prioritized, enhanced and focused on and what we could let go of? Jay Shetty believes the solutions for the future are sitting inside your company right now but often they're not being asked the right questions. This sessions unlocks the potential.
Tuesday, October 17, 2023 / 09:00 AM - 09:45 AM EDT
Details coming soon!
Tuesday, October 17, 2023 / 10:30 AM - 11:30 AM EDT
Allison Adams, Director Analyst, Gartner
Oracle projects its cloud will drive twice the current revenue per customer placing increasing pressure on its customers to negotiate effective agreements. Oracle customers have many strategic options and risks to evaluate for both on-premises and cloud deployments. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organization’s Oracle negotiations.
Tuesday, October 17, 2023 / 02:45 PM - 03:45 PM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This clinic is an interactive session that will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations for cost optimization and risk mitigation. Attendees will receive ready-to-use templates and checklists to put these 10 TTTs in action in their organizations.
Tuesday, October 17, 2023 / 02:45 PM - 03:45 PM EDT
Christopher Dixon, Sr Principal Analyst, Gartner
This session will cover what IT leaders need to know when entering contract negotiations with ServiceNow: understand the vendor's strategy, prepare for its negotiation tactics, and how to develop a negotiation strategy.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
David Smith, Distinguished VP Analyst, Gartner
Not all cloud journeys are the same but there are similarities. A business-driven strategy coupled with a pragmatic adoption/migration plan are critical. But knowing where you are and where you are headed is critical to success. Journeys range from infrastructure replacement to digital transformation with many others in between.
Wednesday, October 18, 2023 / 09:00 AM - 09:45 AM EDT
Details coming soon!
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Yefim Natis, Distinguished VP Analyst, Gartner
Composability promises the business modern agility, resilience, adaptability and growth. A composable mindset can help CIOs target their investments to accelerate innovation and build confidence in businesses facing future disruptions. In this presentation, learn the business drivers, the best practices, the early steps forward and the key milestones on the roadmap to the agility of the leading digital business.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Chirag Dekate, VP Analyst, Gartner
Evolving from AI pilots/POCs to production is challenging. Gartner has identified three design patterns proven to work in early AI pioneers, providing reference templates for organizations seeking to accelerate the deployment of AI products.
Wednesday, October 18, 2023 / 10:30 AM - 11:30 AM EDT
Tobi Bet, Sr Director Analyst, Gartner
This presentation highlights the differences as well as best practices for negotiations today in cloud-based contracting as compared to traditional IT contracts.
Wednesday, October 18, 2023 / 12:30 PM - 01:00 PM EDT
Bill Blosen, Sr Director Analyst, Gartner
Product teams often use a disjointed collection of tools and struggle to navigate increasingly complex architectural choices and security requirements. Software engineering leaders must kickstart platform engineering to improve the developer experience and accelerate value delivery. We will describe this Gartner key strategic technology trend and give pragmatic steps to implement it in your organization.
Wednesday, October 18, 2023 / 12:30 PM - 01:00 PM EDT
John Watts, VP Analyst, Gartner
Zero trust is a popular buzzword in the cybersecurity industry, but this is a confusing and misleading term. This presentation demystifies the concept and makes it relatable for everyone. Attendees will understand the origin of zero trust, get answers to some frequently asked questions by Gartner clients and understand how zero trust benefits them.
Wednesday, October 18, 2023 / 12:30 PM - 01:00 PM EDT
Howard Dodd, Sr Director Analyst, Gartner
AI and ML platforms break through today’s constraints in modernizing applications —discovering knowledge, improving code quality, automating processes and anticipating customer intent. Discover where these tools are applicable, how they work and the realities of how much value is being delivered right now.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Saikat Ray, VP Analyst, Gartner
Modern application technologies such as low code, RPA, ChatGPT and other AI tools are making it difficult for CIOs to manage enterprise IT data and information systems. In this session, you will learn how to proactively manage these new technology initiatives with IT; track and monitor deployed solutions; and create control points to protect data security and create new norms for segregation of duty.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Cesar Lozada, Director Analyst, Gartner
CIOs continue to experience cost pressures due to their geography or global pressures. This session provides new insights into the pitfalls mature organizations avoid and how they optimize their costs more effectively.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Michael Chiu, VP Analyst, Gartner
The customer experience (CX) is typically additive. But another path to CX improvement is via subtraction. What can you remove from your CX to make it better? What blockers are preventing a better CX, and how can you eliminate those blockers? How do you utilize a "stop doing" list? This session explains how to effectively utilize subtraction to improve your CX.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Christie Struckman, VP Analyst, Gartner
Many CIOs continue to struggle to make culture change happen within their organizations. This session will share three case studies of clients that have used Gartner's 5 Steps for Culture Change model. These clients have successfully driven culture change in their organizations, and the session will cover common challenges and best practices.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Christie Struckman, VP Analyst, Gartner
CIOs are adopting OKRs to achieve strategic focus and alignment. Technology implementation and execution require a coordinated effort between IT teams and business capability teams, and between central and distributed IT teams across the enterprise. CIOs who leverage OKRs ensure successful engagement and co-development of actions between their IT teams and the right business capability teams.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Mark Raskino, Distinguished VP Analyst, Gartner
This data-driven session unveils IT employees’ top drivers of productivity that are not currently being fulfilled. It provides 5 practical CIO actions that boost IT productivity without piling more work and more hours on employees. While the focus is on improving IT employee and team productivity, CIOs can also use the blueprint to impact knowledge worker productivity across the enterprise.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
One of the greatest challenges for any executive, including CIOs, is leading up to influence the CEO, and across with other C-level peers. Leadership and decision frameworks can help improve executive influence and accelerate high-quality executive decision making. This session will focus on some of the most powerful leadership frameworks and how CIOs can use them.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Kristin Mettraux, VP, Research, Gartner
Digital initiatives stall when there is unclear leadership or ineffective checks and balances. As CIOs at midsize enterprises are expected to work closely with the executive suite, it is important to understand where and how to best allocate their resources. Join this breakout to review MSE benchmarks and best practices on digital leadership.
Thursday, October 19, 2023 / 09:00 AM - 09:45 AM EDT
Details coming soon!
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Donna Scott, Distinguished VP Analyst, Gartner
According to Gartner’s 2023 board of directors survey, 89% of boards see digital as implicit to growth strategies, yet just 19% have seen progress toward their digital transformation goals. The enterprise lacks agility and speed in its management capabilities such as strategy, governance, program management, product management, and multidisciplinary delivery. This session will explore how CIOs can move digital transformation forward by applying agile principles across the enterprise.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Avivah Litan, Distinguished VP Analyst, Gartner
The pervasive adoption of ChatGPT woke us up to the urgent need to tackle AI risks and security head-on.
AI compromises — whether benign or malicious — lead to organizational harm and losses, such as theft of intellectual property, or compromise of sensitive data. Gartner presents a framework for managing AI trust, risk and security, including new processes and tools required to mitigate potential harm.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Yefim Natis, Distinguished VP Analyst, Gartner
The experience of recent business disruptions and the relentlessly increasing pace of business change spurred a wave of CIO initiatives for the platform and business modernization. The platforms and the applications are reviewed, and their architecture revisited with an eye on greater agility. In this presentation learn how the CIOs' modernization initiatives lead their organizations to democratize, build composable, and decide in real-time.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Peter Skyttegaard, VP Analyst, Gartner
Multiple disruptions have been impacting organizations, and a common reaction has been to put them to hold innovations. However, smart organizations leveraged innovation lab as the catalyst to survive and thrive, as it uncovers new opportunities and ways to generate business success. The session includes ways to organize the innovation lab; an operating model of an innovation lab; and recommendations to avoid common pitfalls.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Jason Wong, Distinguished VP Analyst, Gartner
More and more business technologists are building critical digital capabilities, yet most organizations don't have a formal approach to managing and cultivating their talent. CIOs must lead their business partners in organizing and fostering an internal marketplace that effectively trains and allocates business technologist talent to maximize their potential.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Joanne Kopcho, VP Analyst, Gartner
Constantly evolving strategic priorities requires CIOs to balance execution across the IT and enterprise operating models. To leverage execution success, CIOs need to understand dependencies between operating models, clarify capabilities and influence engagement. This session will help all leaders understand how these operating models connect to orchestrate operational success.
Thursday, October 19, 2023 / 10:30 AM - 11:30 AM EDT
Dolores Ianni, VP, Advisory, Gartner
Cloud infrastructure and platform services contract negotiation involve substantial opportunities and risks. While the negotiation fundamentals are similar, each cloud vendor has specific commercials that clients need to fully understand. In this interactive clinic, we will review the critical steps for negotiations, vendor differences and similarities to be aware of when negotiating to achieve the most optimal contract.
Thursday, October 19, 2023 / 12:45 PM - 01:15 PM EDT
Robert Naegle, VP Analyst, Gartner
Business value metrics can feel impossible to define and harder to quantify. This session will explore six universal measures of value, how to build them, and how they can enhance and expand your IT and/or digital business value narrative.
Thursday, October 19, 2023 / 12:45 PM - 01:15 PM EDT
Cesar Lozada, Director Analyst, Gartner
Benchmarking your digital execution KPIs against industry peers provides an objective fact base to gauge competitive position, and to identify and launch initiatives that can be quantified and optimized. Learn how to continuously optimize and improve IT operations and digital platforms in order to achieve your strategic digital priorities.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Mark Beyer, Distinguished VP Analyst, Gartner
Data mesh is touted as the next-generation data management architecture based on domain-driven, distributed data management. Data fabric, on the other hand, does not believe in rip-and-replace and looks to utilize existing data management infrastructure. Organizations looking to evaluate either data fabric or mesh need practical guidance on the subject.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Ramke Ramakrishnan, Sr Director Analyst, Gartner
This session will explore a strategic roadmap and approach for becoming a successful data-driven enterprise with principles, patterns, and best practices of data engineering to provide visible value to organizations.