Agenda / By Topic
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Retire Your Legacy Systems and Technical Debt Using a Digital Government Technology Platform
Bill Finnerty, Sr Director Analyst, Gartner
Digital government technology platforms (DGTP) enable digital government transformation but more importantly, an escape from the perpetuation of siloed business processes and technical debt embodied in legacy thinking and systems. CIOs taking a forward thinking approach to solutions architecture need to master their organization’s business, consider opportunities for modernization present in their DGTP roadmap and recognize how a platform approach changes IT’s interactions with program areas. Screen reader support-enabled.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Ask the Analyst: Are Insurance Core Systems an Essential Part of Your Digital Strategy
Richard Natale, Sr Director Analyst, Gartner
We will consider both sides of the argument: Either that insurance organizations should treat core systems as systems of record only (keeping innovation separate) or that core systems are an integral part of transforming the organization (innovation is embedded within).
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:15 AM
Roundtable: Innovation and Modernization — The CIO Role in Law Enforcement
Scott Merriman, Sr Executive Partner, Gartner
Law enforcement organizations often see new technologies as prone to risks for new crime. This roundtable will explore opportunities for offered by emerging technologies, such as advanced analytics, artificial intelligence and virtual/augmented reality and how to address barriers to adopting an innovative mindset, regulatory limits, discussing examples of projects participants are pursuing.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Best Practices for Governing Government IT
Cathleen Blanton, VP Analyst, Gartner
Add digital ambitions, perpetual budget austerity and citizen expectations to complex funding and decision-making processes and government CIOs are faced with a governance nightmare. Given that there is no silver bullet or panacea because there is no ideal governance, this session will explore practical steps for evolving current governance to become more effective and adaptive.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Flexible Government Acquisition Is Neither Oxymoron Nor Unicorn
Rick Holgate, Sr Director Analyst, Gartner
"Flexible acquisition" in government is not as self-contradictory as it sounds. However, governments must break the historical patterns of procurement, and explore and embrace the acquisition approaches of the future — SaaS/cloud; lightweight/agile/smaller; multivendor; broader vehicles; new firms vs. old; crowdsourcing/civic tech; nontraditional contract authorities, mechanisms; and resilient/agile acquisition (risk shifting).
Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
How Video Communications Helps in the Pursuit for a Cure for Cancer
Harry Moseley, CIO, Zoom
John McFarland, Director - IT Business Management, Moffitt Cancer Center
Learn how video communication is aiding in the acceleration of cancer research at Moffit Cancer Center.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
For Agile Modernization in Government, Stop Admiring the Mountain and Start Climbing
Cathleen Blanton, VP Analyst, Gartner
Transformation won't happen through digital government programs that tinker around the edges. Government needs to be brave and strategic, and embark on the biggest transformation of a generation, rebuilding a digital-native-oriented government. How do you stop being intimidated by the magnitude (of work, funding/technical debt, cultural impediments) and break it down into finite, manageable steps in multiple dimensions (financing, technology refresh, new service delivery models and organizational change management).
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Strategic Roadmap for Student Information Systems
Robert Yanckello, Sr Director Analyst, Gartner
The student information system is an essential element of the institution's digital strategy. No longer just a system of record, the SIS is a primary engagement tool for both students and faculty. Standing still with your SIS is not an option. Gartner will explore the 3 to 5 future states of SIS. We will identify the gaps and explore the alternate migrations paths of renovation and replacement. Higher ed. CIOs will takeaway the key elements to a successful SIS strategy that will result in a modern, relevant SIS capable of supporting the institution's digital transformation.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:30 PM
Roundtable: What Has Been Your School Higher-ED: Banner 9 Upgrade Experience
Ken Freeman, Executive Partner, Gartner
Roundtable discussion for those who are going through and that have gone through an upgrade to the new Banner 9 platform. - What can one expect? - What are the 'key' areas of focus? - What additional training, support, communication is required for IT staff, Faculty, Staff, etc. ...? Members will share their experiences to identify best practices that can and should be developed.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: How to Handle Application Portfolio Lifecycle Management When Most Apps are Past Their Useful Life
Peer Open Discussion (no Gartner facilitation), ,
When the majority of Enterprise Applications are past their useful life - ranging from custom built to COTS packages - how did you/do you tackle the challenge of retiring and migrating while continuing to run an aging portfolio? What measures should be taken to prevent getting in this situation again? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Applications 2023: Driving Change in a Digital World
Dennis Gaughan, VP Analyst, Gartner
Digital Business is creating unprecedented change to how organizations must deliver software capabilities to meet business goals. Applications 2023 is Gartner's five-year vision of how technology, delivery models and skills have to change for CIOs and application leaders to drive the changes in their organization and ensure success.
Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
How Intelligence Powers The Modern Workplace
Dave Heller, Sr. Product Marketing Manager, Microsoft
Intelligence in Microsoft 365 amplifies human capability and supports ingenuity to spark new ways of working. AI across Microsoft 365 leverages vast datasets and algorithms, delivering experiences that increase productivity, unlock hidden insights, and facilitate collaboration.
Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
Digital Transformation Sucess with Value Stream Management
Lance Knight, SVP GM ConnectALL, ConnectALL
In the digital era, CIOs are under pressure to create greater value for customers through innovation, while reducing time to market, improving quality and increasing efficiency. Agile and DevOps are key digital transformation practices employed by enterprises to modernize their application delivery, but these are not enough to prove that their transformation is delivering real value that can be measured and optimized. Practising an approach that brings end-to-end value stream management is a key success factor.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Best Practices to Implement Agile Teams
Peer Open Discussion (no Gartner facilitation), ,
Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
From APIs to Digital Platforms: API Economy Lessons for Building an Ecosystem
Paolo Malinverno, VP Analyst, Gartner
Any digital strategy needs to be enabled by an API-rich platform. Having an active ecosystem over the platform will give you solutions you would never have time or budget for internally. However ecosystems must be nurtured and managed. How are ecosystems built in the API economy? What makes them successful? What else do companies need to do to build an ecosystem to serve a digital strategy?
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Managing an Application Portfolio Demands More Than Application Portfolio Management
Andy Kyte, Distinguished VP Analyst, Gartner
Software is expensive to acquire, but even more expensive to operate, support, maintain and modify. Managing a large, complex, diverse and aging application portfolio to meet all today's operational requirements while simultaneously modifying that portfolio to meet the short, medium and long-term demands of digital business is a herculean task that needs the full engagement of the CIO. This presentation offers practical advice on the three critical disciplines necessary for successful application management.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Top Trends in Application Architecture That Enable Your Digital Business Transformation
Elizabeth Golluscio, Managing Vice President, Gartner
You want to capitalize on digital business opportunities, but your current application estate is holding you back. How do you adapt your core application systems to enable you to take advantage of new opportunities? To leverage digital business ecosystems? To exploit big data? To deliver awesome customer experiences? To allow your people to work smarter? This session discusses the top trends in application architecture that can help you modernize your application estate and enable your digital business transformation, as well as how adopting these trends will impact your organization.
Monday, October 15, 2018 02:10 PM|Monday, October 15, 2018 02:30 PM
Magic Quadrant: Mobile App Development Platforms
Marty Resnick, Sr Director Analyst, Gartner
Jason Wong, VP Analyst, Gartner
Application leaders face an increasing array of digital channels to support, from apps to chatbots to VPAs. We evaluate the major MADP vendors that are used to accelerate and scale mobile app development, as well as deliver post-app experiences supporting digital business.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Enabling Your Business Success with Microsoft Azure
Arpan Shah, General Manager, Microsoft
With 95% of the Fortune 500 using Microsoft Azure for their digital transformation, join us to learn more. This session will share examples of enterprise customer success with Azure & cover topics including, running a hybrid cloud, building new apps, migrating successfully, managing data at scale & infusing AI into apps.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Create Actionable Intelligence to Elevate your Enterprise
Eric White, Director of Analytics & Data Management , ThyssenKrupp Elevator
Business Intelligence and performance-based analytics are a key component of any organization’s digital transformation arsenal. At the core of an effective BI program: the production of actionable intelligence—and the ability to transact with that intelligence in the field. This concept has enabled thyssenkrupp Elevators NA to improve processes across the organization and has set conditions for the next generation of cloud-based, self-service analytics and mobility. Learn how to elevate your BI program like thyssenkrupp and plot your course to a more intelligent enterprise with MicroStrategy.
Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:45 PM
Take Your Data to the Happiest Place on Earth
Warren Poschman, Solutions Architect, comforte
In today’s data-driven economy, nothing is more important than your data. At comforte, we understand how pervasive sensitive data is and how disastrous the impact of a data breach is. Instead of locking down your data and making it unreachable or unusable, comforte’s data-centric security solutions can snap right in to your infrastructure and take your data to the Happiest Place on Earth – where data is free to flow and show its true value while still being protected. We explore how comforte enables compliance with PCI, GDPR, NYDFS and other regulations while unleashing the power of big data.
Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:50 PM
Magic Quadrant: High-Productivity Application Platform as a Service for the Enterprise
Van Baker, VP Analyst, Gartner
Update on this year's Magic Quadrant for High-Productivity Application Platform as a Service (hpaPaaS), covering the top 20 vendors and including traditional vendors Microsoft, Oracle and Salesforce, and smaller independents including those that work with IBM and SAP.
Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:50 PM
Rise of the Citizen Developer:The Role of Low-Code Platforms
Anthony Abdulla, Director, Product Marketing, Pegasystems
Demand for low code technologies are on the rise, fueling the “Citizen Developer” movement, where business professionals are empowered to build and design real enterprise applications and fast track go-to-market solutions. Can the business really work in lock-step with professional developers and corporate IT? Join us for a conversation on how to achieve the fastest path to innovation. Learn how to bring business and IT together in real-time, using visual models and an agile methodology to rapidly build apps.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
From Digital Chaos to Digital Transformation
Matthew Nolan, Director of Product Marketing, Pegasystems
Ying Chen, Head of Product Marketing, Platform Technologies, Pegasystems
Too often organizations find themselves chasing after success in a world of digital chaos. This session uncovers the three well-intentioned mistakes that lead to disconnected experiences, increased complexity, and new digital silos. Hear how to avoid these mistakes and see how successful organizations have approached digital transformation, leveraging AI and Robotic Automation to bridge the digital gap between customer engagement and the operational systems that fulfill each customer promise. Learn how to future-proof your business and reap the rewards of true Digital Transformation.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Transforming Your Business With Agile Integration
Michael Piech, VP & GM, Middleware, Red Hat, Inc.
You’ve likely heard that cloud, containers, microservices, and DevOps are essential components of digital transformation. But as applications continue to break down into microservices, growing workloads are causing dependence on APIs (application programming interfaces) and integration. That’s why the rapid, iterative development of cloud-native applications can be a beneficial alternative. You need a vision, approach, and supporting technologies for connecting microservices in an agile way. Join this session to learn how agile integration can help you grow your modern application development.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Protect, Connect, Perform: Enabling Government Modernization
John Zangardi, Chief Information Officer, Department of Homeland Security (DHS)
Mike Maiorana, SVP-Sales Public Sector, Verizon
Stephen Rice, Deputy Chief Info Officer, DHS
Join Verizon and the Department of Homeland Security (DHS) for a discussion about IT transformation in a complex, multi-component environment. Hear from Stephen Rice, Deputy Chief Information Officer with the Department of Homeland Security on how industry and government can better collaborate to accelerate the speed of IT transformation, provide greater cyber security protection and enable critical missions.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Key Trends in AI Applications
Bern Elliot, Distinguished VP Analyst, Gartner
Artificial intelligence (AI) technologies, most notably machine learning, conversational user experiences, and computer vision, are being applied across different industries. In this session, we provide an overview of the key AI application trends as well as case studies and the value enterprises are finding. Industries reviewed include financial services, hospitality, government, healthcare, process automation, and IoT.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Immersive Technologies Offer Infinite Possibilities
Marty Resnick, Sr Director Analyst, Gartner
Application leaders should consider the use of immersive technology (virtual reality, augmented reality and mixed reality) to add value to their app portfolios, meet business demands for these technologies and shift to a post-app era mindset as part of their mobile and digital app strategies. This session provides an opportunity to ask about the specific use cases and case studies of the use of immersive technology in the enterprise and how to get started.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Meetup: How Are You Addressing API Security?
Peer Open Discussion (no Gartner facilitation), ,
Do you use an API Management product or are you planning to rely on your existing security infrastructure, such as Web Application Firewalls? What about identity? Who should "own" API security - the security or integration team? Or both? What has been your experience in your organization? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Accelerating Transformation with Modern Business Apps
Brenda Bown, GM, Dynamics Product Marketing, Microsoft Corporation
Industries today are digitally innovating. Customer experiences need to be personalized and contextual, gaining insights across their lifecycle to stay ahead of the demands. Learn how Microsoft empowers organizations to implement modern and intelligent business solutions that work together and drive optimal business outcomes for customers.
Tuesday, October 16, 2018 02:15 PM|Tuesday, October 16, 2018 02:35 PM
Market Guide: Robotic Process Automation Software
Rob Dunie, Sr Director Analyst, Gartner
Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
The Hybrid Integration Platform: Can You Be in Business Without One?
Massimo Pezzini, Distinguished VP Analyst, Gartner
An "unintegrated digital business" is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but entails tackling a daunting array of application, data, APIs, mobile apps, ecosystems and "things" integration issues. An enterprisewide hybrid integration platform (HIP) to support these challenges is becoming a business utility such as networks, email and ERP : A precondition to be in business for organizations of any kind. Key issues: • What are the drivers and trends that will force CIOs to implement a business utility-style HIP? • How will CIOs deliver a versatile and cost effective HIP? • Which organizational models will CIOs adopt to enable a pervasive, self-service approach to integration?
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: Start Your Digital Strategy With an API Platform
Mark O'Neill, Sr Director Analyst, Gartner
Digital strategies rely on a platform and build an ecosystem of partners, applications, customers or even the general public. Building a platform and growing an ecosystem at the same time generally starts with publishing APIs. This workshop will give practical guidance on how to enable digital transformations by publishing the right APIs to the right ecosystems targets.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:45 PM
Application Performance in an Agile World
Rick Barker, Software Engineer Manager, The Home Depot
Increased customer demand continues to spur organizations to evolve their software development processes. Retailers like Home Depot, who've already embraced agile delivery, have realized significant speed and quality gains contributing to the bottom-line improvement. Continuous performance testing is an integral part of the Agile process, requiring openness to operating model transformation and toolchain optimization. See this evolution through the lens of the world’s largest home improvement retailer.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Unlocking Everyday Intelligence with Microsoft 365
Jared Spataro, GM - Enterprise Social, Microsoft
As AI technologies continue to advance, businesses look to intelligent solutions to surface insights, simplify work and drive competitive advantage. But for too many organizations, the promises of AI are locked away, too complex for practical use. With the modern workplace, our vision is to empower people with simple, intelligent experiences built into the familiar apps they use every day. Join Microsoft corp. vice president, Jared Spataro, as he shares how everyday intelligence in Microsoft 365 empowers users to get more done while equipping IT to lessen complexity, security risks and costs.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
CIO Meetup: Best Practices to Implement Agile Teams
Peer Open Discussion (no Gartner facilitation), ,
Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Get the Promised Benefits of Cloud with this Migration Path
Jack Lo, Sr. Director of Engineering, Google Cloud
Jon Latshaw, VP, Cloud Services, Cardinal Healthcare
Google Cloud believes in letting you run what you want where you want. In this session, we'll explain the journey to the cloud, how to understand the path to the cloud, and how you can best achieve your goals when moving to the cloud. We'll help you understand Google Cloud's vision on how to migrate existing applications with zero downtime, design hybrid environments to extend your operations and applications to the cloud, and manage your applications across on-prem and the cloud.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Milliseconds Matter: Optimize Apps through Network Control
David Shacochis, VP Product Management, CenturyLink
Everyone appreciates the power of the global internet while still understanding its performance and latency limitations. Understanding how integrated network combinations of backbone, routing, dynamic connections and orchestration can optimize your cloud applications.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
"It’s Your Roadmap…But Who’s in Control?"
Trude Van Horn, CIO, NCH
Seth Ravin, CEO & Chairman of the Board, Rimini Street, Inc.
Your IT strategy is being pulled in every direction: lift and shift, lock-in to proprietary clouds, SaaS for new capabilities. ‘Do nothing’ is not an option but surrendering to forced vendor roadmaps comes with big risk and far bigger price tags. Find out how Trude Van Horn, CIO of NCH Corporation, took control of her roadmap and drove IT optimization to deliver tangible business outcomes.
Wednesday, October 17, 2018 12:20 PM|Wednesday, October 17, 2018 12:40 PM
How Global Insourcing Can Reduce IT Spend & Drive Digital
James Steeb, Past President, Lumens
Patricia Connolly, CEO, SMC Squared
Case Study: Hear from Jim Steeb, President of Lumens, on their successful use of “Global Insourcing” to lower TCO for IT talent & drive digital initiatives. Learn how Lumens made a strategic choice to leverage SMC2’s “Global Insourcing” model to rapidly deploy websites post-merger, enhance existing systems, & increase productivity of IT. SMC2 recruited Lumen’s 100% dedicated employee-centric team. This session will show how to mitigate risk & open options using what Gartner calls a “disruptive new model” in global IT talent. Take away our 5-point process to use in your own organization.
Wednesday, October 17, 2018 01:50 PM|Wednesday, October 17, 2018 02:10 PM
Hype Cycle: Mobile and Endpoint Technologies
Michael Silver, Distinguished VP Analyst, Gartner
End-user computing (EUC) is in the midst of a fundamental transformation. User requirements for new technologies — including fast-evolving, consumer-grade devices, platforms and location-independent use of applications and cloud services — have exposed the limits of the traditional IT processes for delivering and managing the workspace. Organizations must have a bimodal strategy allowing for the adoption of new technologies.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Continuous Delivery of Value at Scale
Nathan Wilson, Sr Director Analyst, Gartner
Executing a digital strategy demands that IT works with the business to continuously deliver valuable business outcomes. This scenario is based on agile and DevOps practices, but has a ripple effect across the whole enterprise. It demands a complete rethink of the operating model — how work is planned, funded, governed, implemented and how business capability is created. This presentation will describe the best practices that Gartner and CEB client CIO's use to provide continuous delivery of value. • What is continuous delivery and why should the CIO and business executives care? • How should the enterprise develop and sustain a continuous delivery capability? • Who actually does this? Lessons from CEB
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Strategic Roadmap to Architect a Digital Business Technology Platform
Elizabeth Golluscio, Managing Vice President, Gartner
A digital business technology platform is built, not bought. CIOs must lead their organization toward a multigrained mesh app and service architecture (MASA), paired with an enterprisewide, pervasive integration competency to build their digital business technology platform.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:00 PM
Roundtable: The Best and Worst of Adopting Event-Driven Computing for Digital Transformation
Yefim Natis, Distinguished VP Analyst, Gartner
Organizations engaged in digital transformation, face the essential requirement of adding event-driven computing to their list of competences, but many are still developing the best practices and decision frameworks for building event-driven solutions. In this roundtable, attendees will have a chance to share and discuss their experiences.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:20 PM|Wednesday, October 17, 2018 02:40 PM
Magic Quadrant and Critical Capabilities: Full Life Cycle API Management
Mark O'Neill, Sr Director Analyst, Gartner
API management is vital to building a successful digital business technology platform, by providing governance and security. In this session, we look at the landscape of vendors providing full life cycle API management, as well their fit for common use cases such as data-as-a-service, open banking, mobile and cloud/SaaS integration.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
The Evolution of the Enterprise Hybrid Cloud Platform
Steve Robinson, General Manager, IBM Cloud Labs, Hybrid Cloud, IBM, IBM
Bala Rajaraman, IBM Fellow, IBM Cloud Labs, Hybrid Cloud, IBM, IBM
IBM has worked extensively with a wide range of clients on their overall cloud strategies. IBM has observed that only 20% of enterprise workloads are ready for the public cloud due to regulatory pressure, security compliance and other requirements. The time is right to take a fresh look at an enterprise cloud platform and operating environment that accelerates the movement of a greater percentage of workloads to the cloud. IBM will discuss the emergence of an enterprise hybrid platform and the focus areas that need to be considered to move from a Cloud First approach to Cloud Only strategy.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
The CIO Guide to API Security: Enabling Innovation Without Enabling Attacks and Data Breaches
Mark O'Neill, Sr Director Analyst, Gartner
APIs are used to enable partners to interact directly with your digital business platform, as well as being the building-blocks of mobile, web and VPA applications. However, APIs, by their nature, enable access to data and application functionality which otherwise would be locked away. Therefore, they must be secured. In this session, we examine the current state of API security.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:15 PM
Meetup: Best Practices to Implement Agile Teams (Repeat)
Peer Open Discussion (no Gartner facilitation), ,
Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:15 PM
Meetup: Best Practices to Implement Agile Teams Within a Global Enterprise (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,
Best practices, common pitfalls and cultural challenges at a Global Enterprise. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:30 PM
Roundtable: Financial Management of Agile Development — What Changes? (Exclusive for Global Enterprise Executive Experience participants)
Bill Swanton, Distinguished VP Analyst, Gartner
Companies adopting agile development often face financial procedures that assume a project structure and waterfall methodology. Budgeting, time reporting and capitalization processes all change. Share your best practices for solving these problems with you peers.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 04:50 PM|Wednesday, October 17, 2018 05:10 PM
Magic Quadrant: CRM Customer Engagement Center
Nadine LeBlanc, Sr Director Analyst, Gartner
This will be a theater session on the 2018 Customer Engagement Center Magic Quadrant. In this highly interactive session, attendees will have the opportunity to question Gartner about the assumptions and analysis that support our positions on the vendors that supply customer service and support software for the contact center. We emphasize the emerging enterprise requirements for AI-driven applications, conversational interfaces and mobile-first/customer first process design.
Wednesday, October 17, 2018 06:10 PM|Wednesday, October 17, 2018 06:30 PM
Magic Quadrant: Digital Commerce
Christina Klock, Sr Director Analyst, Gartner
Gartner's Magic Quadrant provides standards for market analysis and assessment to support buyers in selecting vendors and services. In this session, we clarify what digital commerce applications involve today, provide an overview of market conditions and assess the vendors on the Magic Quadrant.
Wednesday, October 17, 2018 06:40 PM|Wednesday, October 17, 2018 06:55 PM
Passwords Suck! How to Eliminate Passwords with Swoop
Password suck! Everyone hates using a password. We’ve all had the frustrating experience of trying to remember our password. But the real reason why passwords suck is because of the damage they do to business. This presentation will demonstrate that Swoop is an ideal replacement for the password on your web application. By eliminating the password, you’ll realize increased customer growth and dramatically improve your customer experience.
Thursday, October 18, 2018 11:00 AM|Thursday, October 18, 2018 11:20 AM
Magic Quadrant: Enterprise Integration Platform as a Service
Elizabeth Golluscio, Managing Vice President, Gartner
Enterprise integration platform as a service (iPaaS) is a second generation, cloud-based application and data integration technology. Ease of use and fitness with digital business needs to connect on-premises, cloud-based and mobile applications and data are driving iPaaS fast adoption. In this session, we discuss how the provider landscape is changing and how you can discern what's the best iPaaS for you.
Thursday, October 18, 2018 11:00 AM|Thursday, October 18, 2018 12:30 PM
Workshop: Developing a Great API Program
Mark O'Neill, Sr Director Analyst, Gartner
Paolo Malinverno, VP Analyst, Gartner
If you want to develop an API business channel, you need to put together a great API program. This workshop looks at what's involved in creating an API-based business channel, how to determine what type of API to produce and examines APIs from both technical and business perspectives.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
How To Use Event-Driven Computing for Continuously Intelligent Digital Business
Yefim Natis, Distinguished VP Analyst, Gartner
Business events drive business decisions. In the increasingly fast business world, organizations depend more on event-driven algorithmic decisions but face challenges in adopting event thinking. > What are the business use cases for the event-driven model? > How to adapt events into your roadmap for digital transformation? > What is event thinking, and how IT leaders overcome its challenges?
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Postmodern ERP Belongs at the Heart of Your Digital Transformation
Paul Saunders, Sr Director Analyst, Gartner
The world we live and work in has changed dramatically over the past decade yet CIOs are still approaching ERP the same way they did two decades ago. ERP continues to be in the top five areas of investment for many organizations and with digital business needing a solid core upon which to scale, is more relevant than ever. Today's ERP is not the monolithic one size fits all ERP of the past. CIOs, by changing their thinking about, and their approach to, ERP have the opportunity to shift resources away from systems of record and towards differentiation and innovation. Postmodern ERP is the heart of your digital transformation.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Unifying Business Technology and Information Technology Demands System of Systems Thinking
Andy Kyte, Distinguished VP Analyst, Gartner
The delivery of IT capability is fragmenting at the same time that customers and employees expect everything to work seamlessly. The old rules, design principles and governance structures are incapable of coping with the fragmentation between information technology and multiple instances of business technology. Business and IT need to understand and adopt systems of Systems Thinking and they need to do it quickly.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Data Management: Everything You Do Now Will Change, and Soon
Merv Adrian, Research VP, Gartner
Rick Greenwald, Sr Director Analyst, Gartner
CIOs and Senior IT Executives need to recognize and direct a massive transformation in how they manage data You will: Work with data in motion, not just at rest Move to the cloud and connect to data, not just collect it Replace a lot of legacy Lose experienced people — and hire for new skills Partner with new vendors — more than ever Prioritize active metadata for security and semantics
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
The Top 10 Cloud Myths
David Smith, Distinguished VP Analyst, Gartner
Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
State of Organizational Resilience 2018/2019
Mark Jaggers, Sr Director Analyst, Gartner
Roberta Witty, VP Analyst, Gartner
This presentation will discuss the current and future state of organizational resilience across multiple management disciplines including business continuity management, information security and more. Using the five layers of culture, leadership, people, process and infrastructure, we will address the role of the chief risk/strategy officer and present a framework for developing a business/organizational resilience program in the organization.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Ask the Analyst: What Are CIOs' Real-World Experiences When Moving to IT Product Management?
Jaime Capella, Distinguished VP, Advisory, Gartner
Miles Gibson, VP, Advisory, Gartner
The majority of CIOs are at least experimenting with IT product management but scaling the model is hard. This session will answer questions about how CIOs are overcoming common IT product management pitfalls by adopting tactics such as defining product lines around business capabilities, changing the way IT engages with business stakeholders, working with the CFO to align funding to products, and developing new scorecards to manage product performance.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
Ask the Analyst: Is Serverless Right for You?
Yefim Natis, Distinguished VP Analyst, Gartner
Serverless computing is the new hotness in cloud computing. It promises to dramatically cut costs and improve your agility. But is it right for you? Can you move your applications to serverless? If you do, will you gain those promised benefits? Come to this session to get your questions about serverless answered.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
Leading CIO Visions for Transforming Into a Product-Centric Organization
Matthew Hotle, Distinguished VP Analyst, Gartner
What does product-centricity mean? There are early successes in using a product-centric approach to meet the demands of digital business. This session will show how leading CIOs are using product-centric approaches to create adaptive, high-performing delivery teams. Examples from leading companies will help CIOs understand the benefits of product-centric approaches to governance, funding, leadership style, culture and organizational models.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Exploiting AI to Successfully Transform Government Services
Rick Howard, VP Analyst, Gartner
Top performing organizations increasingly depend on artificial intelligence (AI) solutions to deliver critical business outcomes. Government CIOs must strategically invest in AI to optimize public services and transform the work environment. This presentation provides a framework to evaluate and quickly implement AI projects that provide immediate business value.
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
The AI Opportunity in Government Transformation
Susie Adams, CTO, Microsoft Federal, Microsoft
Why should government leaders care about AI? This intelligent technology helps the public sector deliver enhanced services to citizens at lower cost. Learn about Microsoft’s ethical and responsible approach to AI, and how we’re helping organizations transform society and get value from AI today.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:15 PM
Roundtable: Artificial Intelligence in Government
Scott Merriman, Sr Executive Partner, Gartner
In this roundtable, participants will discuss the opportunities and challenges they see in implementing artificial intelligence technologies. Topics of conversation include, technology, business need and vendor selection, contracting and governance challenges and how to prepare the organization. Other topics might include, if artificial intelligence is a threat and what barriers they might be facing in its adoption.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
The Future of Manufacturing is Digital
Caglayan Arkan, GM, WW Manufacturing & Resources, Microsoft
Pervasive access to digital services is changing all aspects of manufacturing, enabling new business models, products, services and experiences. Learn how emerging technology capabilities such as AI and digital twins are empowering manufacturers to drive new outcomes and transform their enterprises.
Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
Conversational AI for the Digital Bank
Jennifer Hewit, Director, Credit Suisse
IPsoft is proud to present an industry leading case study from Credit Suisse, one of the world’s top financial services organizations. During this session, you will learn how Credit Suisse uses a cognitive agent to resolve IT issues quickly and efficiently. From this real-world case study, learn how to apply AI best practices and strategies to your organization, and ensure you are at the forefront of the digital revolution in banking.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Life Science Companies' Top Transformative Technologies
Michael Shanler, VP Analyst, Gartner
Life science companies are jump starting their drive to apply digital technologies in their businesses none too soon! The digital future is happening now, your partners and customers are on the move. Learn what impact emerging technologies; IoT, AI, and Blockchain, are having now on LS business and how you can adopt and apply these technologies to deliver health value to your customers.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
A Roadmap for Banks in the Age of Human Augmentation
Vittorio D'Orazio, Sr Director Analyst, Gartner
This session examines the steps needed to achieve human augmentation that includes AI, automation/RPA and IoT: - Why Human Augmentation Is So Important to Banks Today - First Step: From Experimenting to Deploying - Reaching Maturity: From Sowing to Harvesting - Running AI: From Revenue Generation to Risk Management
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:30 PM
Roundtable: The Future of Artificial Intelligence in Federal and Defense Organizations
Amos Auringer, VP, Executive Partner, Gartner
This session explores the opportunities for AI in various strategic initiatives and use cases and redefining User Experiences.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
AI: The Healthcare Path From Hype to Value Requires Trust
Laura Craft, VP Analyst, Gartner
AI holds both great promise and priority across healthcare. Move past the hype by following a path to value paved by trust. Understand the hype today around AI in healthcare and learn how organizations are realizing value from AI, including the evidence of that impact. See how you can create trust in AI to deliver even more business value.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Democratizing AI for Business Value in Utilities
Ethan Cohen, Sr Director, Analyst, Gartner
Ethan Cohen, Sr Director Analyst, Gartner
AI technology engenders both massive promise and provokes striking fears in the utility industry. Democratizing AI is a framework for thinking about creating the right kind of AI for your organization and doing the best thing possible to unlock its value — making sure everyone has access to it.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 05:00 PM
Demystifying AI for Financial Services with Google Cloud
Ed Morris, Head of Sales, Google
Rich Pina, Customer Engineering Manager, Google
Financial services organizations are banking on artificial intelligence to reinvent the legacy financial services business model, but most begin the AI journey with vast pools of data that have yet to be optimized. For 20 years, Google has worked to democratize data for billions of people. In that spirit, we’ll share real-world enterprise use cases and identify the next steps for bringing AI to your organization. Attend this session to learn more about unleashing information for unlimited computing.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Roundtable: We're All Lost in the AI Woods — Let's Band Together to Succeed (Exclusive for Global Enterprise Executive Experience participants)
Whit Andrews, Distinguished VP Analyst, Gartner
Michael Carraway, Executive Partner, Gartner
You can help your fellow travelers through the fog of artificial intelligence hype more than you know. Let's discuss what makes AI different and how to achieve an AI strategy to deliver business value for business leaders in an IT context. Almost everyone is getting started. We can fill in each other's knowledge and tactics gaps.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
How Intelligence Powers The Modern Workplace
Dave Heller, Sr. Product Marketing Manager, Microsoft
Intelligence in Microsoft 365 amplifies human capability and supports ingenuity to spark new ways of working. AI across Microsoft 365 leverages vast datasets and algorithms, delivering experiences that increase productivity, unlock hidden insights, and facilitate collaboration.
Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
Going From AI Proofs to AI in Production in Government
Toby Cappello, VP of WW Expert & Delivery Services for Watson AI, IBM
Government isn’t getting the same value from AI as the commercial sector. Challenges with skills, culture, and organizational process all contribute to slow AI adoption. However, commercial organizations have had to overcome similar challenges. In this talk, you’ll hear the keys to success with AI, being followed by IBM commercial clients driving successful use cases to increase performance, lower costs, and improve the end-user experience.
Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 01:00 PM
Augmented Analytics: 100% Adoption of Your Enterprise
James Butz, General Manager, Perficient, Inc.
Gartner estimates analytics adoption at about 30% of employees. To expand adoption to 100% of your enterprise, you’ll need to go beyond conventional dashboards and leverage modern technology to proactively bring insights to users. Watch these live demos for ideas on how to implement augmented reality, chatbots, voice, and natural language technology. Learn how to deliver intelligent recommendations and insights that transform your business.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Connecting Moments with Blended AI & Next Gen Communications
Bruno Bertini, Solution Lead, Genesys
To drive growth, leaders must take on a visible, assertive and decisive profile in directing your whole organization toward new business opportunities, new customers and new sources of revenue. It’s time to get out of the call center and into the boardroom. Connecting moments across marketing, sales, and services with streamlined and innovative technologies such as AI. The discussion will outline the imperative every company has to created connected experiences to drive new levels of customer engagement now and in the future.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Pull Back the Curtain: Make AI Work for Your Business
Scott Penberthy, Director, Applied AI, Google Cloud
Mike Branch, Vice President Data &. Analytics, GEOTAB
The impact of artificial intelligence (AI) on the future of our economy is undeniable. The industry has been discussing AI and ML for some time, but enterprises still grapple with infusing their workloads with AI and finding the best AI use cases. In this session, get an overview of how Google Cloud is creating AI solutions that easily plug into your existing workflows to give your business the power of AI.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Ask the Analyst: How Can Midsize Enterprises Exploit AI and Data Monetization to Grow Their Business? (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP Analyst, Gartner
Daniel Rotigel, Research Analyst, Gartner
CIOs in midsize enterprises must respond quickly to the changes caused by digitalization in order to increase sustainable business performance. Join our analyst and your peers to explore how successful CIOs focus on three critical areas to capitalize on the opportunities of digital business: how to ensure their personal job objectives are focused on business performance? How to accelerate the adoption of AI? How to monetize existing data assets and other intellectual property? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We pre-qualify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
The AI Revolution: Learn Then Leap
Janelle Hill, Distinguished VP Analyst, Gartner
We are at the beginning of a societal revolution fueled by artificial intelligence. Its potential to augment human effort, especially in analytical work and decision making, extend automation for digital scale and to discover patterns and categorize data volumes beyond human capacity will make it pervasive in our lives. This session will help CIOs develop a board-ready AI strategy and investment plan appropriate for their enterprise.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Enabling Your Business Success with Microsoft Azure
Arpan Shah, General Manager, Microsoft
With 95% of the Fortune 500 using Microsoft Azure for their digital transformation, join us to learn more. This session will share examples of enterprise customer success with Azure & cover topics including, running a hybrid cloud, building new apps, migrating successfully, managing data at scale & infusing AI into apps.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Data Defined. The Good, the Bad and the Ugly!
Shamlan Siddiqi, CTO, NTT DATA
Like it or not, individuals are increasingly in the driver’s seat when it comes to managing their personal data. Data intelligence, analytics, control and privacy/security are not only of paramount importance to businesses and governments, but to consumers too. As we enter the fourth industrial revolution, we as a society are at an inflection point – how do we maximize, harness and protect our data? This presentation will provide an overview of the state of the data economy in an opt-in era and what's ahead as we create change for meaningful and personalized insights with predictable outcomes.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Create Actionable Intelligence to Elevate your Enterprise
Eric White, Director of Analytics & Data Management , ThyssenKrupp Elevator
Business Intelligence and performance-based analytics are a key component of any organization’s digital transformation arsenal. At the core of an effective BI program: the production of actionable intelligence—and the ability to transact with that intelligence in the field. This concept has enabled thyssenkrupp Elevators NA to improve processes across the organization and has set conditions for the next generation of cloud-based, self-service analytics and mobility. Learn how to elevate your BI program like thyssenkrupp and plot your course to a more intelligent enterprise with MicroStrategy.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
What IT Leaders Can Learn from the World's #1 Supercomputer
Suzy Tichenor, Partnerships Director, HPC Industrial Partnerships Program in the Computing and Computational Sciences Directorate, Oak Ridge National Laboratory
Bob Picciano, Senior Vice President, IBM
Michael Tardif, VP, Global Technology Infrastructure , RBC
For the first time in years, a U.S. supercomputer is back on top. While you may not need Summit's 122+ petaflops of compute power, the world’s smartest supercomputer can teach us a lot about infrastructure - from commercializing scientific computing to tackling AI workloads to solving your biggest challenges.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Harness the Power of Data to Create Customer Value
Octavian Tanase, Senior Vice President, ONTAP Systems, NetApp
Digital transformation remains top of mind for executives. Using data, enterprises are transforming to create lasting value for their customers. Artificial intelligence and Deep Learning are at the forefront of this data driven transformation. AI is helping enterprises find new revenue opportunities, improve customer experiences, optimizing operations and lot more. This session will address the key challenges and concerns for business leaders who are leading AI adoption within the enterprise.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Key Trends in AI Applications
Bern Elliot, Distinguished VP Analyst, Gartner
Artificial intelligence (AI) technologies, most notably machine learning, conversational user experiences, and computer vision, are being applied across different industries. In this session, we provide an overview of the key AI application trends as well as case studies and the value enterprises are finding. Industries reviewed include financial services, hospitality, government, healthcare, process automation, and IoT.
Tuesday, October 16, 2018 01:15 PM|Tuesday, October 16, 2018 01:35 PM
Exploring the Best Server for Enterprise AI
Steven Roberson, Power Linux Offering Manager, IBM
John Barco, Sr. Director of Product Management, Nvidia
The right platform for your enterprise combines the security of enterprise-grade support with the agility of cutting-edge AI. Only the Power Systems platform provides the best solution for both. We’ll look at the IBM AC922, the best server for enterprise AI and the foundational element of the world’s fastest supercomputer.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Accelerating Transformation with Modern Business Apps
Brenda Bown, GM, Dynamics Product Marketing, Microsoft Corporation
Industries today are digitally innovating. Customer experiences need to be personalized and contextual, gaining insights across their lifecycle to stay ahead of the demands. Learn how Microsoft empowers organizations to implement modern and intelligent business solutions that work together and drive optimal business outcomes for customers.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
3 Real-World Cases of AI Delivering Value in Enterprise Apps
Antony Bourne, President - IFS Industries, IFS
"AI” and “Real World” are not always closely associated, but AI technologies found today in real-world examples include human-machine interaction, predictive maintenance/service, and automation. Results include greater efficiency and effectiveness. Antony Bourne, IFS President-Industry Solutions, demonstrates how savvy enterprise software customers can benefit from a practical approach to AI adoption.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Roundtable: Envisioning the Future of Work
Craig Roth, Research VP, Gartner
“Future of work” visions are used to convey thought leadership and a high-level roadmap to business and IT stakeholders in order to guide development of their own products and solutions. This workshop will enable participants to generate a shared view of the future given topics by the moderator such as the role of AI, globalization, and mobile work.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:45 PM|Tuesday, October 16, 2018 03:05 PM
Hype Cycle: Myths and Realities of AI Beyond the Hype
Svetlana Sicular, VP Analyst, Gartner
A virtuous cycle for a new generation of AI builds along several critical dimensions. Use the AI Hype Cycle to understand maturity of various dimensions underpinning AI. The risk of ignoring potentially transformational AI technologies exceeds the mitigated risk of fast, early failure.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
"Microsoft AI: Empowering You to Transform Your Business"
Mitra Azizirad, Corporate Vice President, Microsoft
David Carmona, General Manager of Artificial Intelligence Marketing, Microsoft
Come learn how Microsoft’s break-through innovation uniquely addresses the enormous opportunity and responsibility that AI brings to every developer, organization and society. The breadth of possibilities can make it hard to determine how to best use AI in your business. To help with your AI transformation, we’ll share how Microsoft enables you to infuse AI into every application, transform every business process and put the benefits of AI in the hands of every employee, regardless of technical expertise. Learn how AI is delivering real business value today and how the future potential of AI is realize when every employee becomes citizen data scientist. Hear about Microsoft’s approach to developing trusted and ethical AI to help use and deploy it responsibly in business and society.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Seizing the Moment: Real-Time Data Drives Fanatics’ Growth
AMIT JAIN, Director BI and Data Visualization, Fanatics Inc
For the world’s largest seller of licensed sports merchandise, staying ahead of the competition means having a technology platform that is as agile as the athletes in the game. Built on AWS and powered by MicroStrategy, Fanatics runs its business with real-time market basket analytics, powerful forecasting, and actionable intelligence. Join us to learn how enterprise analytics have made Fanatics the undisputed global leader in sports merchandise.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:45 PM
Roundtable: We're All Lost in the AI Woods: Let's Band Together to Succeed
Whit Andrews, Distinguished VP Analyst, Gartner
Michael Carraway, Executive Partner, Gartner
You can help your fellow travelers through the fog of Artificial Intelligence hype more than you know. Let's discuss what makes AI different and how to achieve an AI strategy to deliver business value for business leaders in an IT context. Almost everyone is getting started. We can fill in each other's knowledge and tactics gaps.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Unlocking Everyday Intelligence with Microsoft 365
Jared Spataro, GM - Enterprise Social, Microsoft
As AI technologies continue to advance, businesses look to intelligent solutions to surface insights, simplify work and drive competitive advantage. But for too many organizations, the promises of AI are locked away, too complex for practical use. With the modern workplace, our vision is to empower people with simple, intelligent experiences built into the familiar apps they use every day. Join Microsoft corp. vice president, Jared Spataro, as he shares how everyday intelligence in Microsoft 365 empowers users to get more done while equipping IT to lessen complexity, security risks and costs.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Workshop: Draft a Charter for Your Artificial Intelligence Center of Excellence
Whit Andrews, Distinguished VP Analyst, Gartner
Moacyr Gomes, VP, Executive Partner, Gartner
Organizations who find artificial intelligence to be confusing and strategically disconcerting will benefit from developing an internal organizational unit that can establish a direction and manage progress. Multiple kinds of centers of excellence are appropriate in this context, so organizations must set their goals and develop staff and strategy.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Maverick: What Is the Opposite of Artificial Intelligence?
Svetlana Sicular, VP Analyst, Gartner
Behavioral psychologist Dan Ariely said about applicability of AI, “Rather than trying to work against human nature I think we should be working with human nature." Use a metamodel of AI through the eyes of people, their expectations and hopes to fix past problems, address current needs and fulfill future aspirations. Most importantly, this model will help to use the opposites of AI to surface how to truly take advantage of AI.
Wednesday, October 17, 2018 01:15 PM|Wednesday, October 17, 2018 01:45 PM
AI-Based Autonomous Response - Are Humans Ready?
Justin Fier, Director for Cyber Intelligence and Analysis , Darktrace
Global ransomware attacks like WannaCry move too quickly for humans to keep up, and even more advanced attacks are on the horizon. AI-based cyber defense can not only detect threats as they emerge but also autonomously respond to attacks in real time. As the shortage of trained cyber analysts worsens, the future of security seems to be automatic. But are humans ready to accept the actions machines would take to neutralize threats?
Wednesday, October 17, 2018 01:15 PM|Wednesday, October 17, 2018 01:45 PM
Powering IT Transformation through Enterprise-wide AI
Ugo Orsi, VP of IT Operations, Loblaw
Dr. Harrick Vin, Vice President and Global Head of Digitate, Digitate
Join us to hear a success story of one of the largest North American companies achieving enterprise automation. They will share their recent experience to achieve operational benefits as well significantly improve business agility and customer satisfaction. Learn how you, too, can reimagine your enterprise digital IT operations with artificial intelligence. Don’t miss this session!
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
A CXO's Perspective on the Opportunities and Limits of AI
Tom Austin, VP & Gartner Fellow, Gartner
Whit Andrews, Distinguished VP Analyst, Gartner
It's easy to hear great visions for what AI could do. It's more important to come and learn of its practical accomplishments and core limitations, as well as what Gartner clients are actually doing with AI technologies. Most visions are fanciful. Most limitations are manageable. Most accomplishments still await action by the bulk of organizations puzzling over what's next.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Rethinking Data Analytics in an AI-First World
Sudhir Hasbe, Director Product Management, Google
Capturing value from big data is accelerated when you have the right technology. Learn about Google Cloud new solutions and product capabilities that harness the power of AI, and get a behind-the-scenes look at how customers are seamlessly integrating Google Cloud Platform (GCP) big data solutions in their enterprises. See how GCP combines powerful serverless solutions for enterprise data warehousing, streaming analytics, managed Spark and Hadoop, modern BI, planet-scale data lake, and AI.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Unlock the Value of your Data in a Highly Regulated Market
Dan Knight, CTO Global Financial Services, Hitachi Vantara
Join us to learn best practices and see real world examples in using ML and AI to process and leverage global customer data as a competitive advantage rather than a compliance liability. We will discuss how modern organizations can legally share and process data in a world of regulatory limitations.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Winning in China: How to Leverage Cloud and AI
Davy Wang, Head of Technology, Tencent Cloud
This session will help you understand your cloud options in China to help you refine your digital strategy. Chinese consumers are leading adopters of technology in the world. Competing in China today means having features and capabilities that are not common in other markets. Companies entering China must embrace its digital landscape to compete with incumbent local players. Learn about how leveraging a native cloud provider can enhance your offering in China with better security, localized features, at lower costs, and advanced digital capabilities that Chinese consumers have come to expect.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Your Artificial Intelligence Strategy Is Ready
Whit Andrews, Distinguished VP Analyst, Gartner
Organizations tend to feel they're behind their cohort in using artificial intelligence, but that's true for far fewer that they'd think. Strategic thinking about AI is fundamental to employing it, but a strategy itself remains elusive for many organizations. Some don't need one, and some can get started. Find out which you are and how best to proceed.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Centaur Intelligence: People and Machines, Enter the Era of Learning
Svetlana Sicular, VP Analyst, Gartner
Centaur intelligence involves people and machines, but the head is always human. What's hard for people is easy for AI; what's hard for AI is easy for people. Figure out what people are good at, and how AI can augment them — to enter the era of machine learning and human learning.
Wednesday, October 17, 2018 05:30 PM|Wednesday, October 17, 2018 06:00 PM
Gartner TechExec Interview with Scott Guthrie, Executive Vice President, Microsoft
Scott Guthrie, Executive Vice President, Microsoft
Join us for fresh industry and technology insights, along with an understanding of Microsoft’s innovative roadmap for intelligent cloud and intelligent edge, in this dynamic conversation with Scott Guthrie. The pace of digital transformation continues to accelerate with cloud, AI and security technologies transforming organizations of all sizes in all industries. Scott is responsible for Microsoft’s cloud, intelligent edge and artificial intelligence platform strategy and products.
Wednesday, October 17, 2018 05:30 PM|Wednesday, October 17, 2018 06:00 PM
Managing the Risk of Artificial Intelligence
Paul Proctor, Distinguished VP Analyst, Gartner
CIOs will need a risk management plan to guide their investments in artificial intelligence. CIOs should compare the business value of AI opportunities, their willingness to accept risks, and the cost to manage AI risk to acceptable levels
Thursday, October 18, 2018 11:00 AM|Thursday, October 18, 2018 12:30 PM
Workshop: AI in Manufacturing: Draft a Charter for Your Artificial Intelligence Center of Excellence
Whit Andrews, Distinguished VP Analyst, Gartner
Moacyr Gomes, VP, Executive Partner, Gartner
Manufacturing organizations who find artificial intelligence to be confusing and strategically disconcerting will benefit from developing an internal organizational unit that can establish a direction and manage progress. Multiple kinds of centers of excellence are appropriate in this context, so organizations must set their goals and develop staff and strategy.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 12:10 PM|Thursday, October 18, 2018 12:25 PM
FusionStorm: AI as a Service
FusionStorm: It’s time to start using your data to make your business smarter, faster and more profitable. Our AI as a Service program provides opportunities and solutions that make your data work for you, all with the help of our expert team.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Who Is Waldo? Beyond Contextualization Toward True Customer Intimacy
Erick Brethenoux, Sr Director Analyst, Gartner
Artificial intelligence (AI) techniques can make customer relationships highly personal, yet, organizations still focus on unidirectional relationships where individuals are ignored in favor of their spending power. Because of the rapidly rising volume of interactions and transactions, human employees can no longer keep up with the level of personalization required to deliver personalized services, engendering mistrust and resentment. Best practices around AI advances in customer analytics can help in re-establishing brand loyalty and trust.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
A Framework for Applying AI in the Enterprise
Bern Elliot, Distinguished VP Analyst, Gartner
Enterprise leaders are often not sure where or how Artificial Intelligence (AI) best fits into their organizations, and how to apply it. This session provides a pragmatic framework. We outline the technologies, the common applications, and examples of deployments. With all the noise around AI, it is critical that you spot quick wins while building longer-term strategic investments.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
The AI Productivity Paradox's Implications for Business Strategies
Tom Austin, VP & Gartner Fellow, Gartner
Whit Andrews, Distinguished VP Analyst, Gartner
Magnus Revang, Sr Director Analyst, Gartner
Is cost-cutting via automation (applied AI) the best objective to pursue? Why aren't we seeing a rise in economywide productivity given the relentless growth in ICT (and AI) spending? How should we adjust our expectations? Is productivity the right metric? What's holding back broad economic impact? What business investment strategies should enterprises consider and when?
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Internet of Energy Is a Solution for Our 4D Energy Future
Zarko Sumic, Distinguished VP Analyst, Gartner
Utility business is driven by four D forces: Decarbonization, decentralization, digitalization and democratization.The new energy provisioning, either centralized or decentralized, will require access to an open energy delivery infrastructure that will resemble internet. This presentation will highlight forces shaping utility sector, explore new Internet of energy operating models and highlight key enabling technologies such as digital platforms and blockchain.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Life Science Companies' Top Transformative Technologies
Michael Shanler, VP Analyst, Gartner
Life science companies are jump starting their drive to apply digital technologies in their businesses none too soon! The digital future is happening now, your partners and customers are on the move. Learn what impact emerging technologies; IoT, AI, and Blockchain, are having now on LS business and how you can adopt and apply these technologies to deliver health value to your customers.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Is It Time to Get Serious About Blockchain in Government?
Rick Holgate, Sr Director Analyst, Gartner
Governments have been seduced by the promises of blockchain in innumerable use cases. Was all the giddiness worth it? What have we learned? Is it finally time to sober up and get serious? Or is the binge still on? Looking back on a year of irrational exuberance, we observe some moments of lucidity and offer advice on thinking rationally and constructively about next steps.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Healthcare Unbounded: Technologies that Break the Institutional Barriers to Delivering Health Value
Mark E. Gilbert, Sr Director Analyst, Gartner
Disruptive forces, emerging technologies and new alignments enable more value in healthcare: Many barriers prevent the cross entity orchestration of care today Technologies like blockchain, HIEs, digital twins and IoT enable you to break down the barriers among healthcare entities Deploy these technologies to drive innovation and deliver health value across the healthcare ecosystem
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
The Blockchain Scenario
David Furlonger, Distinguished VP Analyst, Gartner
The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a roadmap to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
What the CIO Needs to Know About Blockchain Security and Privacy Risks
David Mahdi, Sr Director Analyst, Gartner
Blockchain has become a much-hyped technology with a lot of potential. Yet, with cyber threats and data breaches, is this technology secure? As blockchain starts to impact the world, CIOs must understand the security and privacy implications. This session aims to provide a "blockchain security 101" and answers some common and concerns questions about this new technology.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Maverick: The Illusion of Exterminating Central Power with Blockchain
Fabio Chesini, Sr Director Analyst, Gartner
Despite the massive over-hype surrounding blockchain, blockchain ecosystems do not disintermediate existing intermediation platforms. We will live in a world with new complex intermediaries with self-sustainable, self-enforcing rules and decentralised governance models. We will show up how this new world will look like with recyclable trust systems, new intermediation with fluid and adaptable rules making any business to be prepared for this new world.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Maverick: Cryptopolitics and World Wide Ledger Will Rock Your Business Competition
Homan Farahmand, Sr Director Analyst, Gartner
We are at the verge of the formation of World Wide Ledgers (WWL). Today’s trust mechanism relies heavily on national borders, laws, brands and our immediate social fabric. The creation of WWL will form a new type of global borders and governance models that demand a fundamental rethinking of business strategies and societal constructs. Armed with WWL, organizations can change the business competition landscape in such a way that is unprecedented. Enabled by business model innovation, especially decentralized interactions, and steady enhancements in blockchain platforms ecosystems and interoperability – it is not too early to think about the potential business impact.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Ask the Analyst: Presenting Blockchain Impact Assessments to Senior Business Executives
Dale Kutnick, Senior Vice President, Gartner
CIOs are being pressured by business executives and boards to provide insight into how blockchains can be exploited by their enterprises. Their responses are often laced with technology promises, despite its immaturity, and without considering development and integration costs. This session will provide specific ideas and financial considerations to use in presenting blockchain initiatives to senior executives.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Everything You Wanted to Know About Smart Contracts but Were Afraid to Ask
Lydia Clougherty Jones, Sr Director Analyst, Gartner
While there’s plenty of confusion about what smart contracts are and how they work, there’s also a growing amount of angst about how they will change commercial relationships, disrupt digital business, and impact enterprise value. This session explains the fundamentals of smart contracting, identifies potential legal missteps and explores the current market applications.
Wednesday, October 17, 2018 06:40 PM|Wednesday, October 17, 2018 07:00 PM
Blockchain: the new enterprise information exchange standard
Andrew Duncan, CEO, Boardwalktech
While core transactional systems are essential for running an enterprise, collaborative tools are needed to increase the trust and speed of interactions between multiple parties both within and between enterprises. Boardwalktech offers a revolutionary approach to private permissioned blockchain using patented transaction chaining technology that companies are using today to elevate trust, align process, people, and systems, and to develop inferencing insights which can be used to further digitally transform their business today
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Meetup: Blockchain - Potential vs. Reality
Peer Open Discussion (no Gartner facilitation), ,
The scope of blockchain is vast; however, it can be hard to see evidence of its impact in the mainstream. Join this Meetup to share highlights and lessons learned on your blockchain journey. What do you find interesting about the technology and what it offers? What are you learning about where the technology is and where it is headed? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
How Will Blockchain Affect Your Business Model?
Richard Hunter, Distinguished VP Analyst, Gartner
Blockchain's effects on an enterprise's business model can range from the mundane (lower costs for transactions) to the profound (destruction of the enterprise's value proposition). This presentation will examine the effects of blockchain on the enterprise through the lens of the Gartner business model construct.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Meetup: Driving Business Performance with Analytics in Manufacturing
Peer Open Discussion (no Gartner facilitation), ,
Join your peers to discuss using Big Data/BI/Analytics to increase business performance in Manufacturing. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Morgan Stanley, Self-Service Analytics at Scale
Ram Jois, ED, Morgan Stanley
Jeff Clendening, Vice President, Morgan Stanley
Morgan Stanley Wealth Management team’s initiative grew self-service visual analytics from 30 to 30,000 across the enterprise. Following a Center of Excellence model, the team increased adoption and analytics best practices among 25 business groups; a focus on governance and data security facilitated collaboration between the business and IT.
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
The AI Opportunity in Government Transformation
Susie Adams, CTO, Microsoft Federal, Microsoft
Why should government leaders care about AI? This intelligent technology helps the public sector deliver enhanced services to citizens at lower cost. Learn about Microsoft’s ethical and responsible approach to AI, and how we’re helping organizations transform society and get value from AI today.
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 12:00 PM
Google Cloud: Making Healthcare Data Accessible & Secure
Kurt Ericson, Product Manager, Google
Paul Torrey, Managing Director, Strategic Clients & Markets , Google
The future of medical records is in the cloud. In this session, Google Cloud Healthcare & Life Sciences leaders will discuss our strategy and mission in healthcare, and how Google Cloud is enabling industry transformation through innovative new tools. Hear case studies demonstrating how Google Cloud is partnering with leading healthcare organizations, and explore the Google Cloud Healthcare API, which enables the ingestion, analysis, and integration of clinical and administrative data from Electronic Health Record (EHR) systems used throughout the healthcare ecosystem.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Monetization: From Customer Data, to Trust, to New Revenue Models
Fabio Chesini, Sr Director Analyst, Gartner
Consumers’ financial relationships are becoming more fragmented due to the proliferation of mobile devices and apps, digital commerce ecosystems as well as digital business platforms. Taking advantage of those dynamics, new entrants are using their access to the context — the why? — of transactions — in order to reshape payment and financial value chains to fit their own needs. Without such context, this is becoming more difficult for banks to support their customers across the resulting new and more complex digital ecosystems. This session will explore how banks can get back in control thanks to data monetization strategies. And how they could generate new revenue streams by taking on new orchestration roles. We will cover the following key issues: • Why contextualization through data should be your priority • What functionality your customers expect and how this impacts your data monetization strategies • What new roles you need to create to respond to the new demand
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
How to Create Value With Intelligence in the Redefined Communication Market
Mentor Cana, VP Analyst, Gartner
Creating competitive differentiation does not come through incremental changes now that CSPs are competing with digital natives. In this session, we address the disruptive and proactive changes that CSP CIOs must drive to create new value by developing their data lakes as new assets, and use new and emerging technologies as platforms enablers. To do so they must productize both their data lakes and the Intelligence related capabilities, rather than using them for operational excellence only.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Stay Away From the Dark Side of Digital Insurance
Jeff Haner, Sr Director Analyst, Gartner
Knowledge is power. Power corrupts. The industry's irresponsible collection of customer data will create a pool of knowledge (power) that can corrupt and will make insurers a target for malicious actors and aggressive government agencies. Avoiding these consequences will require tough choices about how to safely deploy emerging technologies such as the IoT, blockchain and smart contracts.
Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
Explosive Growth & Location Intelligence at Chick-fil-A
Chan Lee, Strategy and Analytics Manager, Chick-fil-A
Chick Fil A' s explosive success is driven by outstanding customer service, a laser focus on products and a keen understanding of their customers and their markets. Learn Chick-Fil-A is leveraging location intelligence to bring precise, market level insights into their enterprise growth strategies.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
How to Bypass Junk and Unlock Value in the Connected Car
Michael Ramsey, Sr Director Analyst, Gartner
The connected car is like an overloaded storage unit filled with junk and a little treasure. This session will show you the promise of the connected car, and its challenges and how you can create a strategy to get the most out of the data coming from millions of connected vehicles.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: What Are the Top Technology Trends Impacting Midsize Enterprises? (Exclusive for Midsize Enterprise Attendees - Limited Capacity, First Come First Served)
Joseph Provenza, Sr Director, Analyst, Gartner
Mike Cisek, Sr Director Analyst, Gartner
Joseph Provenza, Sr Director Analyst, Gartner
Join a small group of midsize enterprise CIOs for this highly interactive Q&A session. Frequently asked questions include: • What are the top technology trends impacting midsize enterprises? • Which technologies can improve business outcomes for midsize enterprises? • How can midsize enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 05:00 PM
Demystifying AI for Financial Services with Google Cloud
Ed Morris, Head of Sales, Google
Rich Pina, Customer Engineering Manager, Google
Financial services organizations are banking on artificial intelligence to reinvent the legacy financial services business model, but most begin the AI journey with vast pools of data that have yet to be optimized. For 20 years, Google has worked to democratize data for billions of people. In that spirit, we’ll share real-world enterprise use cases and identify the next steps for bringing AI to your organization. Attend this session to learn more about unleashing information for unlimited computing.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:00 AM|Monday, October 15, 2018 12:30 PM
Workshop: How to Foster a Data-Driven Culture and Data Literacy to Drive Digital Business Success for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP Analyst, Gartner
CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Ask the Analyst: New Realities for Digital Battle — the Data-Centric Bank
Alistair Newton, VP Analyst, Gartner
The battle is now around data. Here we will explore aspects of the Physiology of Money and explain how banks can scale around a new vision for customer data.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Top Trends in Analytics That Will Change Your Business
Gareth Herschel, VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of intuitive interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: Business Intelligence Platforms - What & Why?
Peer Open Discussion (no Gartner facilitation), ,
Have you gone with a traditional vendor or a disruptor? Why? What have been the benefits and pitfalls? What are you doing to exploit/mitigate respectively? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
How Intelligence Powers The Modern Workplace
Dave Heller, Sr. Product Marketing Manager, Microsoft
Intelligence in Microsoft 365 amplifies human capability and supports ingenuity to spark new ways of working. AI across Microsoft 365 leverages vast datasets and algorithms, delivering experiences that increase productivity, unlock hidden insights, and facilitate collaboration.
Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 01:00 PM
Augmented Analytics: 100% Adoption of Your Enterprise
James Butz, General Manager, Perficient, Inc.
Gartner estimates analytics adoption at about 30% of employees. To expand adoption to 100% of your enterprise, you’ll need to go beyond conventional dashboards and leverage modern technology to proactively bring insights to users. Watch these live demos for ideas on how to implement augmented reality, chatbots, voice, and natural language technology. Learn how to deliver intelligent recommendations and insights that transform your business.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
The Digital Transformation Imperative: Culture Matters Most
Samuel Tepper, Senior Director, Salesforce
Digital transformation begins with the employee. As executives focus on ensuring they meet the ever-changing expectations of customers, they also need to meet and exceed the expectations of their employees. Join Kevin Gibbs, CEO & Co-founder of Quip, Salesforce's mobile cloud collaboration platform, on how to approach about the critical intersection of software, culture, and employee empowerment.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Driving Business Performance with Analytics in Manufacturing (Repeat)
Peer Open Discussion (no Gartner facilitation), ,
Join your peers to discuss using Big Data/BI/Analytics to increase business performance in Manufacturing. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Data and Analytics Strategy Explorations: Strategy as a Process of Continuous Learning
Frank Buytendijk, Distinguished VP Analyst, Gartner
We've always viewed strategy as a rational top-down planning exercise and "learning" as fluffy and intangible. However, in becoming a data-driven organization, operating in uncertain environments, both views need to merge. Strategy and continuous learning become one. What does this mean for your data and analytics strategy?
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Ask the Analyst: How Can Midsize Enterprises Exploit AI and Data Monetization to Grow Their Business? (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP Analyst, Gartner
Daniel Rotigel, Research Analyst, Gartner
CIOs in midsize enterprises must respond quickly to the changes caused by digitalization in order to increase sustainable business performance. Join our analyst and your peers to explore how successful CIOs focus on three critical areas to capitalize on the opportunities of digital business: how to ensure their personal job objectives are focused on business performance? How to accelerate the adoption of AI? How to monetize existing data assets and other intellectual property? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We pre-qualify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Meetup: Driving Business Performance with Analytics
Peer Open Discussion (no Gartner facilitation), ,
Join your peers to discuss how you're using Big Data/BI/Analytics to increase business performance. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Roundtable: Commiserating Over the Challenges of Data Sovereignty, Residency, Privacy and Rights
Douglas Laney, Distinguished VP Analyst, Gartner
In light of growing data breaches and misuse, layers of regulations and legal bewilderment, and related existential risks, what are savvy executives to do when property laws don't regularly apply to data, the physical location of data may actually matter, and data rights, privileges and obligations are not well-documented?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Secure The Network to Secure The Digital Business
Michael Benjamin, Sr. Director Threat Research, CenturyLink
Gaurav Chand, Executive Vice President, Centurylink
The speed with which a business extracts insights from data is what drives its competitive advantage. The same holds true for thwarting cyberattacks. Learn how embedding adaptive security across the network attack surface can strengthen your security posture while accelerating digital innovation.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Enabling Your Business Success with Microsoft Azure
Arpan Shah, General Manager, Microsoft
With 95% of the Fortune 500 using Microsoft Azure for their digital transformation, join us to learn more. This session will share examples of enterprise customer success with Azure & cover topics including, running a hybrid cloud, building new apps, migrating successfully, managing data at scale & infusing AI into apps.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Data Defined. The Good, the Bad and the Ugly!
Shamlan Siddiqi, CTO, NTT DATA
Like it or not, individuals are increasingly in the driver’s seat when it comes to managing their personal data. Data intelligence, analytics, control and privacy/security are not only of paramount importance to businesses and governments, but to consumers too. As we enter the fourth industrial revolution, we as a society are at an inflection point – how do we maximize, harness and protect our data? This presentation will provide an overview of the state of the data economy in an opt-in era and what's ahead as we create change for meaningful and personalized insights with predictable outcomes.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Create Actionable Intelligence to Elevate your Enterprise
Eric White, Director of Analytics & Data Management , ThyssenKrupp Elevator
Business Intelligence and performance-based analytics are a key component of any organization’s digital transformation arsenal. At the core of an effective BI program: the production of actionable intelligence—and the ability to transact with that intelligence in the field. This concept has enabled thyssenkrupp Elevators NA to improve processes across the organization and has set conditions for the next generation of cloud-based, self-service analytics and mobility. Learn how to elevate your BI program like thyssenkrupp and plot your course to a more intelligent enterprise with MicroStrategy.
Monday, October 15, 2018 04:10 PM|Monday, October 15, 2018 04:30 PM
Machine Learning Data Catalogs: Building May Lead You to Buy
Stephanie McReynolds, VP of Marketing, Alation
Data catalogs index tribal knowledge so that data consumers can find, understand and trust analysis. They activate data in the enterprise to increase analyst productivity and drive consistent governance. 100+ production implementations reveal that most teams begin by building vs. buying. eBay tried with 4 teams over 6 years. LinkedIn tried for 2 years and open-sourced the code. Both teams eventually adopted a commercial data catalog. Learn about the pitfalls of building and hear how the power of commercially available data catalogs is in the machine learning that drives business outcomes.
Monday, October 15, 2018 05:30 PM|Monday, October 15, 2018 05:50 PM
Overcoming First-generation Data Lake Challenges
Dan Potter, VP Product Management and Marketing, Attunity
Over 90% of first generation data lake initiatives failed to deliver business value. Join us to learn how some of the most respected Fortune 100 organizations have realized success as they move to next generation cloud, data lake and streaming architectures.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Business First, Technology Second - Do You Have a Seat?
Aman Kochar, EVP, Baker & Taylor
Stephen Singh, Chief Technology Officer, DXC Technology
Dan Wakeman, Chief Technology Officer, ETS
Please join us for an interactive fireside chat with Dan Wakeman, Aman Kochar and Stephen Singh as they share their thoughts and insights on how technology is used as an enabler to drive innovation for desired business outcomes. We will bring examples of business expectations of digital transformation initiatives that increase speed, agility and innovation at scale from IT and how organizations have delivered on them to the Business Units, thereby earning a seat at the table.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
The Last Mile: New Ways to Get Data To Your End Users
Jason Burby, Chief Customer Success Officer, Domo
Ben Schein, VP, Center for Data Curiosity, Domo
You already have the data and the data lake you need to run your business. However, you spend too much time handling requests for data and not enough time innovating. Learn how a major retailer activated the people in its organization by securely and quickly giving them the data they need to do their jobs. This presentation will show you how Domo’s modern technology platform frees IT professionals and analytics leaders from the manual, repetitive tasks of traditional data wrangling and reporting and uniquely meets the needs of business decision makers.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Harness the Power of Data to Create Customer Value
Octavian Tanase, Senior Vice President, ONTAP Systems, NetApp
Digital transformation remains top of mind for executives. Using data, enterprises are transforming to create lasting value for their customers. Artificial intelligence and Deep Learning are at the forefront of this data driven transformation. AI is helping enterprises find new revenue opportunities, improve customer experiences, optimizing operations and lot more. This session will address the key challenges and concerns for business leaders who are leading AI adoption within the enterprise.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 12:00 PM
Workshop: Applied Infonomics — How to Use a Modern Data Catalog to Measure, Manage and Monetize Information Supply Chains
Alan D. Duncan, VP Analyst, Gartner
Monetizing information assets is critical to digital business success. This workshop will explore the methods that enable CIOs and CDOs to deliver new business value by managing information supply chains and curating the inventory of information assets: How to facilitate, broker and mediate the underlying business value of the data? How to make data access and consumption more agile, flexible and relevant for both operational processes and to analytics? How to champion business narratives that leverage data and foster a data-driven culture?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Ask the Analyst: Use AI and ML to Move Your IoT Focus From Tech-Centric to Data-Centric
Ganesh Ramamoorthy, Managing Vice President, Gartner
CIOs must shift the focus of their Internt of Things projects from technology centricity to data centricity to realize compelling business value. Artificial intelligence and machine learning are here to help CIOs plan ways to improve decision making and deliver quicker paybacks with IoT data.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Meetup: Data Warehouse Options and Alternatives for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,
Join your peers to discuss whether you feel it's possible to get away with not building a data warehouse. Is application-specific reporting good enough? Can data virtualization and other data integration techniques take the place of traditional extract, transform and load techniques? How can midsize enterprises apply best practices learned from those who have already built a data warehouse? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:30 PM
Meetup: Driving Business Performance with Analytics (Repeat)
Peer Open Discussion (no Gartner facilitation), ,
Join your peers to discuss how you're using Big Data/BI/Analytics to increase business performance. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
3 Real-World Cases of AI Delivering Value in Enterprise Apps
Antony Bourne, President - IFS Industries, IFS
"AI” and “Real World” are not always closely associated, but AI technologies found today in real-world examples include human-machine interaction, predictive maintenance/service, and automation. Results include greater efficiency and effectiveness. Antony Bourne, IFS President-Industry Solutions, demonstrates how savvy enterprise software customers can benefit from a practical approach to AI adoption.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Roundtable: Making Digital Business More Intelligent — Secrets of Success for a More Data-Driven Culture
Alan D. Duncan, VP Analyst, Gartner
Rob Meilen, Sr Executive Partner, Gartner
Paramount to making an enterprise more data-driven is influencing its organizational culture. CIOs and CDOs must show leadership, business acumen and demonstrate the value of data if they are to foster data-related cultural change — particularly when stakeholders are reluctant to participate. In this roundtable session, join your peers to share best practices and explore the issues that drive success, including: How to deliver measurable business value by identifying and communicating the business value of data? How to address the cultural change impacts of a data-driven approach? How to proactively manage the ethical implications of data and analytics?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:45 PM|Tuesday, October 16, 2018 03:05 PM
Speeding Analytics with Spark, Data Lakes & CDC
Dan Potter, VP Product Management and Marketing, Attunity
Powerful engines such as Apache Spark and CDC can drive real-time transformation and analysis of data from customers, sales transactions, and other sources feeding modern data lakes. Join us to learn about key trends and enabling technologies that enable real-time insights to grow your business.
Tuesday, October 16, 2018 03:15 PM|Tuesday, October 16, 2018 03:35 PM
More Actionable Insights with an Operational Data Warehouse
John Bard, Director of Product Marketing, Actian
Operational data warehouses (ODWs) provide a better approach to managing data in the moment and making it actionable across a business. This session will delve into the key ways ODWs eliminate the pitfalls of traditional solutions and how businesses achieve better real-time insights and results.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Put your data to work, finally: Data platforms in government
Seth Dobrin, VP & Chief Data Officer, IBM Analytics, IBM Analytics
Dr. Dobrin, who joined IBM in November 2016 as the Vice President and Chief Data Officer for IBM Analytics, is responsible for transforming the Analytics Business operations. Prior to IBM, he was a leader in the data science transformation of a Fortune 500 company and their shift to Agile and the cloud. He is a founding member of the International Society of Chief Data Officers and has been a prolific panelist at the East and West Chief Data Officer Summits. Dr. Dobrin received his PhD in Genetics from Arizona State University.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Meetup: Driving Business Performance with Analytics (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,
Join your peers from Global Enterprises to discuss how you're using Big Data/BI/Analytics to increase business performance. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
ETAN Tolling Case Study: Leveraging the Cloud to Disrupt Public Utilities & Tolls
Drew Clarke, Director of Technology , Etan Industries
You may not know ETAN Tolling, but you’ve likely paid for toll roads or utility bills via their systems. Learn how ETAN is a disrupting the tolling industry (cable, telecom, highway tolling & utilities) by leveraging cloud-based services and software-defined transactions to bring exponential improvements to collecting tolls and displacing the old guard as central actors. ETAN’s systems leverage mass computation and software-defined connectivity to bring improvements in transaction processing, knowledge and forecasting at exponential rates for the entire customer lifecycle – all via the cloud.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Seizing the Moment: Real-Time Data Drives Fanatics’ Growth
AMIT JAIN, Director BI and Data Visualization, Fanatics Inc
For the world’s largest seller of licensed sports merchandise, staying ahead of the competition means having a technology platform that is as agile as the athletes in the game. Built on AWS and powered by MicroStrategy, Fanatics runs its business with real-time market basket analytics, powerful forecasting, and actionable intelligence. Join us to learn how enterprise analytics have made Fanatics the undisputed global leader in sports merchandise.
Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Story Time for Grown-ups: Data-Driven Stakeholder Engagement
Dave Grady , Principal Client Partner, Verizon
"Storytelling" is a powerful tool for communicating with IT and non-IT stakeholders alike, but storytelling isn't all fairy tales and happy endings. With the right data and the right tools, IT and Security leaders can tell meaningful stories that help organizations make tough decisions about resource allocation and risk tolerance. Learn how telling true, data-driven stories can influence key audiences (such as executives, customers, regulators and business partners) while raising your profile as a trusted advisor.
Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Less Is More: Streamline Your Planning & Reporting Processes
Chad Botbyl, Business Intelligence Analyst, Service Express Inc
Prior to 2014, Service Express was producing and reporting its budgets on Excel spreadsheets for its executives, who were confused by conflicting data and the complexity of the process. They needed an enterprise-wide solution that would consolidate spreadsheets into a centralized performance management system and deliver dynamic reporting in a cost-effective, efficient manner. BOARD offered an all-in-one solution for performance management, BI and predictive analytics that streamlined their budgeting and planning processes and continues to allow for the development of new BI applications.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Unlocking Everyday Intelligence with Microsoft 365
Jared Spataro, GM - Enterprise Social, Microsoft
As AI technologies continue to advance, businesses look to intelligent solutions to surface insights, simplify work and drive competitive advantage. But for too many organizations, the promises of AI are locked away, too complex for practical use. With the modern workplace, our vision is to empower people with simple, intelligent experiences built into the familiar apps they use every day. Join Microsoft corp. vice president, Jared Spataro, as he shares how everyday intelligence in Microsoft 365 empowers users to get more done while equipping IT to lessen complexity, security risks and costs.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Partnering for Success: One Organization’s Journey
What does it take to move an organization from a build shop to one that partners for success? Marc Probst, CIO and Vice President at Intermountain Healthcare, discusses the accomplishments Intermountain has achieved as they shift their focus to one that seeks to provide the best customer experience while retaining valuable knowledge and people. Marc will present strategies for successful partnerships and illustrate the difficulties change can exert on an organization.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Workshop: Draft a Charter for Your Artificial Intelligence Center of Excellence
Whit Andrews, Distinguished VP Analyst, Gartner
Moacyr Gomes, VP, Executive Partner, Gartner
Organizations who find artificial intelligence to be confusing and strategically disconcerting will benefit from developing an internal organizational unit that can establish a direction and manage progress. Multiple kinds of centers of excellence are appropriate in this context, so organizations must set their goals and develop staff and strategy.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Decision Modeling: Bridging Analytics and Business Processes for Optimum Business Outcomes
Erick Brethenoux, Sr Director Analyst, Gartner
Faster and faster decisions are more and more critical using an increasing amount of data for business models that have become moving targets. The gap widening as we move forward, between the continuous availability of data & information and the decisions organizations have to execute upon. The suspended moment between data and action is where decisions live — where organization combine AI techniques for maximum business differentiation.
Wednesday, October 17, 2018 12:50 PM|Wednesday, October 17, 2018 01:10 PM
What You Need to Know About the Latest Trends in AI
Jay Subramanian, VP, ONTAP Product Management, NetApp
Control your AI future, take control of your data, and optimize your deep learning pipeline. AI and deep learning are changing the landscape. Learn how to create a smooth, secure flow of data for your AI workloads, and unify your data pipeline with a single management platform. Learn how to streamline the flow of data reliably and speed up training and inference with the Data Fabric that spans from edge to core to cloud.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:30 PM
Workshop: Applied Infonomics — How to Use a Modern Data Catalog to Measure, Manage and Monetize Information Supply Chains (Repeat)
Alan D. Duncan, VP Analyst, Gartner
Monetizing information assets is critical to digital business success. This workshop will explore the methods that enable CIOs and CDOs to deliver new business value by managing information supply chains and curating the inventory of information assets: How to facilitate, broker and mediate the underlying business value of the data? How to make data access and consumption more agile, flexible and relevant for both operational processes and to analytics? How to champion business narratives that leverage data and foster a data-driven culture?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Unlock the Value of your Data in a Highly Regulated Market
Dan Knight, CTO Global Financial Services, Hitachi Vantara
Join us to learn best practices and see real world examples in using ML and AI to process and leverage global customer data as a competitive advantage rather than a compliance liability. We will discuss how modern organizations can legally share and process data in a world of regulatory limitations.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
How To Quickly Get Insights From IoT data
Jason Burby, Chief Customer Success Officer, Domo
The Internet of Things is creating massive amounts of data, but end users can’t easily access that data and quickly make decisions from it. Data projects are too often funded and delivered, but done so without enough consideration for how the end users will access and consume that data. Domo connects the people, data, and systems to give end users the data they need to do their jobs, anytime and from anywhere. Come learn how large organizations leverage Domo to get business users insights from their IoT data.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Intercontinental Exchange: Governed Enterprise Analytics
Steven Hirsch, Chief Data Officer, Intercontinental Exchange
ICE, NYSE’s parent company, is a leader in building and operating global markets. Data is central to their businesses, with an analytics strategy requiring enterprise-grade security and governance. Considerations include verified data sources, QA & Prod environments, and analytics at petabyte scale.
Wednesday, October 17, 2018 04:20 PM|Wednesday, October 17, 2018 04:40 PM
Magic Quadrant: Data Science and Machine Learning
Erick Brethenoux, Sr Director Analyst, Gartner
This session will define data science and machine learning platforms and review inclusion criteria for the 2018 Magic Quadrant for Data Science and Machine Learning Platforms. The audience will receive an overview of the critical capabilities that they should look for in a platform and how they contribute to overall execution scores. What are the key trends in data science and machine learning and how are they shaping vendor platforms?
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Your Artificial Intelligence Strategy Is Ready
Whit Andrews, Distinguished VP Analyst, Gartner
Organizations tend to feel they're behind their cohort in using artificial intelligence, but that's true for far fewer that they'd think. Strategic thinking about AI is fundamental to employing it, but a strategy itself remains elusive for many organizations. Some don't need one, and some can get started. Find out which you are and how best to proceed.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
A Data-Driven Culture Is Vital to Digital Business Success for Midsize Enterprises
Alan D. Duncan, VP Analyst, Gartner
CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Centaur Intelligence: People and Machines, Enter the Era of Learning
Svetlana Sicular, VP Analyst, Gartner
Centaur intelligence involves people and machines, but the head is always human. What's hard for people is easy for AI; what's hard for AI is easy for people. Figure out what people are good at, and how AI can augment them — to enter the era of machine learning and human learning.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:15 PM
Ask the Analyst: The CIO and Chief Data Officer Working Relationship
Mike Rollings, VP Analyst, Gartner
Chief Data Officers (CDO) have increased rapidly worldwide making it one of the highest-growth roles at the executive table. These leaders champion data and analytics as strategic assets and are expected to be master change agents in building the critical talent and technology foundations of digital business. Does your enterprise need a CDO? How do you make the most of this critical relationship?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 07:10 PM|Wednesday, October 17, 2018 07:30 PM
Magic Quadrant: Analytics and BI Platforms
Rita Sallam, VP Analyst, Gartner
This session will focus on the Magic Quadrant for Business Intelligence and Analytics Platforms.
Thursday, October 18, 2018 10:15 AM|Thursday, October 18, 2018 11:15 AM
Roundtable: Creating a Data-Driven Culture in a Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP Analyst, Gartner
CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This roundtable session with your peers will explore the techniques and methods by which this can be achieved, fostering digital literacy and supporting business change with modern best practices and by deploying business-oriented analytics tools.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:00 AM|Thursday, October 18, 2018 12:30 PM
Workshop: AI in Manufacturing: Draft a Charter for Your Artificial Intelligence Center of Excellence
Whit Andrews, Distinguished VP Analyst, Gartner
Moacyr Gomes, VP, Executive Partner, Gartner
Manufacturing organizations who find artificial intelligence to be confusing and strategically disconcerting will benefit from developing an internal organizational unit that can establish a direction and manage progress. Multiple kinds of centers of excellence are appropriate in this context, so organizations must set their goals and develop staff and strategy.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Ask the Analyst: Data and Analytics in Government
Rick Howard, VP Analyst, Gartner
This session will discuss progress, issues and use cases in the deployment of data analytics in government.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 12:10 PM|Thursday, October 18, 2018 12:25 PM
Unbounded Access: The new digital transformation game-changer
Stephen Wallo, VP Sales Engineering, VCinity
Data is the new currency - we're drowning in it but starving for meaningful insights! Enterprises struggle with prioritizing data collection, utilization and location, but those limitations are now being defied. The key is to connect geographically disparate storage, compute, and worksites onto a unified data platform. This creates unbounded access anywhere in the enterprise or the cloud. Steve Wallo, VP of Sales Engineering, will discuss breaking down silos to remove digital deadlock and enabling enterprises to act on data in real time to create meaningful insights - the true business asset.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Data Management: Everything You Do Now Will Change, and Soon
Merv Adrian, Research VP, Gartner
Rick Greenwald, Sr Director Analyst, Gartner
CIOs and Senior IT Executives need to recognize and direct a massive transformation in how they manage data You will: Work with data in motion, not just at rest Move to the cloud and connect to data, not just collect it Replace a lot of legacy Lose experienced people — and hire for new skills Partner with new vendors — more than ever Prioritize active metadata for security and semantics
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Digital Ethics: Early Experiences with Artificial Intelligence
Frank Buytendijk, Distinguished VP Analyst, Gartner
In just five years’ time, digital ethics has grown from an interesting future trend to a core business necessity. Organizations that are rounding out their digital businesses label it a top 3 priority. But the topic is shifting again. After the big data and privacy debate, ethics and artificial intelligence is on everyone's mind. A complex topic, but there are some emerging practices already. How to deal with ethics and AI before it is too late?
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
The Role of Analytics in Furthering Your Organization's Culture
Gareth Herschel, VP Analyst, Gartner
Culture and Analytics might be the softest and hardest sciences of organizational success, but how to align the two for maximum impact? This session will present a framework for your organization's culture, and discuss the role of analytics in the context of that culture. It will also explain how organizations are using analytics to enhance any type of culture by focusing on business outcomes and better decision making.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
Making Digital Business More Intelligent — Secrets of Success for a More Data-Driven Culture
Alan D. Duncan, VP Analyst, Gartner
Paramount to making an enterprise more data-driven is influencing its organizational culture. CIOs and CDOs must show leadership, business acumen and demonstrate the value of data if they are to foster data-related cultural change — particularly when stakeholders are reluctant to participate. This session will explain critical aspects of leading data-driven success, including: how does curiosity help us identify and communicate the measurable business value of data? How does data and analytics capability help us to inject "think" into every aspect of the business? How do you communicate identified business challenges with courage and sensitivity?
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Secure, Mobile, Cloud-Native Solutions for Healthcare
Jeremiah Collins, Chrome Sales Specialist , Google
Jason Tahaney, Director of Information Technology, Hunterdon Healthcare System
Access to cloud technologies are revolutionizing every facet of healthcare from employee operational improvements to personalized patient experience. Hear from Jeremiah Collins of Chrome Enterprise and Jason Tahaney of Hunterdon Healthcare Systems on how cloud-native endpoints can provide secure access to the cloud, connecting staff, reducing operational costs, and delivering optimal patient experiences.
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 12:00 PM
Google Cloud: Making Healthcare Data Accessible & Secure
Kurt Ericson, Product Manager, Google
Paul Torrey, Managing Director, Strategic Clients & Markets , Google
The future of medical records is in the cloud. In this session, Google Cloud Healthcare & Life Sciences leaders will discuss our strategy and mission in healthcare, and how Google Cloud is enabling industry transformation through innovative new tools. Hear case studies demonstrating how Google Cloud is partnering with leading healthcare organizations, and explore the Google Cloud Healthcare API, which enables the ingestion, analysis, and integration of clinical and administrative data from Electronic Health Record (EHR) systems used throughout the healthcare ecosystem.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Google and City of Los Angeles on Secure Information Sharing
Dan Prieto, Strategic Executive, Google
Ted Ross, CIO and General Manager , City of Los Angeles
How do public agencies stay innovative and secure with cloud technology? This interactive discussion features Google Cloud with General Manager and CIO, Ted Ross from City of Los Angeles. Join us for an overview of the current security perceptions and challenges facing public sector organizations today. We will highlight how Google Cloud has helped tackle large government challenges with forward-thinking leadership and flagship initiatives, as well as key insights from government technology leaders and best practices for public agencies.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Ask the Analyst: In the Air - Moving Your Bank into the Cloud
Pete Redshaw, Practice Vice President, Gartner
Using cloud strategies for renewing, creating or simply partially replacing your core systems is no longer a taboo subject, even for the public cloud. Offerings are maturing fast and the signs exist to show that this technology will become mainstream sooner than expected. This sesison will examine: - the state of the art for Core Banking Systems (CBS) in the cloud - the strategic options regarding CBS and cloud - the critical success factors in choosing the right cloud provider for CBS
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Fintech Trend Watch with Google Cloud
Greg Brail, Principal Software Engineer, Google
In an era where customers and investors expect mobile banking from financial services companies, the pressure is on to continue advancing digital strategies. While the industry has an intense focus on mobile apps, mobile is just the beginning of the fintech revolution. In this session, we’ll explore emerging technology trends in the financial sector. Join us for a discussion on going beyond mobile and creating better experiences through the use of APIs.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: What Are the Top Technology Trends Impacting Midsize Enterprises? (Exclusive for Midsize Enterprise Attendees - Limited Capacity, First Come First Served)
Joseph Provenza, Sr Director, Analyst, Gartner
Mike Cisek, Sr Director Analyst, Gartner
Joseph Provenza, Sr Director Analyst, Gartner
Join a small group of midsize enterprise CIOs for this highly interactive Q&A session. Frequently asked questions include: • What are the top technology trends impacting midsize enterprises? • Which technologies can improve business outcomes for midsize enterprises? • How can midsize enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Letting Go of Government Constraints to Enable Adoption of Public Cloud
Neville Cannon, Sr Director Analyst, Gartner
Public cloud is now “business as usual” in most industries except government, which has been slow to embrace cloud. Recent survey data indicates government CIOs are willing to make the move to cloud but challenges remain. This session will provide advice about how CIOs can enlist their security, procurement and finance colleagues to join in the move to cloud.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 05:00 PM
Demystifying AI for Financial Services with Google Cloud
Ed Morris, Head of Sales, Google
Rich Pina, Customer Engineering Manager, Google
Financial services organizations are banking on artificial intelligence to reinvent the legacy financial services business model, but most begin the AI journey with vast pools of data that have yet to be optimized. For 20 years, Google has worked to democratize data for billions of people. In that spirit, we’ll share real-world enterprise use cases and identify the next steps for bringing AI to your organization. Attend this session to learn more about unleashing information for unlimited computing.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
2019 Top 10 Trends and Technologies Impacting I&O
David Cappuccio, Distinguished VP Analyst, Gartner
As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while adapting to the increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:45 PM
Aspiring CIO Workshop: Building and Executing a Cloud Strategy
Ed Anderson, Distinguished VP Analyst, Gartner
Every organization must have a strategy for cloud computing. The benefits of cloud computing are too important to ignore, but there are many risks that must be managed for success cloud adoption. This workshop will provide practical guidance on how to build and implement a cloud strategy that can become the foundation for your cloud adoption and usage plans. NOTE: this workshop is geared to the needs of IT leaders who aspire to the role of CIO.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 01:00 PM
Intel Unite®
Dave Buchholz, Principal Engineer, Intel Corporation
Come hear how Intel’s Unite® platform is providing a next generation open collaboration platform for workplace transformation. Our simple to use and deploy stack can deliver anything from simple wireless display up to a full Skype room, Zoom room, WebEx or Telepresence experience at a fraction of the cost of traditional models or hardware required today.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Unlocking Innovation in a Multicloud World
Fabio Gori, Senior Director, Head of Cloud Marketing, Cisco
Multicloud is the new reality, but it can be tough to innovate in such a fragmented environment. Join this session to learn a strategy for managing this complexity.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Welcome to the Age of the Cloud Worker
Eve Phillips, Group Product Manager, Google Cloud
Andrew Lewis, Senior Manager, Information Systems, Whirlpool Corp.
The cloud has fundamentally transformed the world we live in. Today, everyone is a cloud worker — or should be preparing to become one. Mobility, speed, and collaboration are essential to thriving in the cloud era. Hear from Eve Phillips of Chrome Enterprise and Andrew Lewis of Whirlpool explains the benefits of a cloud-connected workforce and how to rethink workplace technology.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Pull Back the Curtain: Make AI Work for Your Business
Scott Penberthy, Director, Applied AI, Google Cloud
Mike Branch, Vice President Data &. Analytics, GEOTAB
The impact of artificial intelligence (AI) on the future of our economy is undeniable. The industry has been discussing AI and ML for some time, but enterprises still grapple with infusing their workloads with AI and finding the best AI use cases. In this session, get an overview of how Google Cloud is creating AI solutions that easily plug into your existing workflows to give your business the power of AI.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Best Practices in Exploiting Cloud Computing
Peer Open Discussion (no Gartner facilitation), ,
While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Harnessing the Collective Powers of Digital Disruption, Innovation and Transformation
David Smith, Distinguished VP Analyst, Gartner
Most organizations have an innovation or transformation effort. Yet these efforts often face the impact of disruption. Disruption can be an opportunity as well as a threat. CIOs working with chief strategy officers (CSOs) in their organizations are becoming more aware that they need to plan for, expect or create disruptions. Understanding the role of disruption and innovation is becoming integral to these transformations.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Meetup: The Role of IT in Implementing Cloud Solutions
Peer Open Discussion (no Gartner facilitation), ,
What are your thoughts on the role of IT in implementing cloud solutions? What has your experience been? What's worked? What hasn't? Are you and the business aligned in your thoughts? If not, do you have any recommended strategies for alignment? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Roundtable: Practical and Actionable Realities of Cost Optimization for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
William Maurer, VP Analyst, Gartner
Dedicated sourcing, procurement and relationship management resources are lacking in most midsize enterprises. As new solution ideas come along on a regular basis, the constant pressure to focus on cost optimization persists. Join this peer-driven session to discuss approaches to cost optimization for applications and infrastructure services, cost optimization efforts are easier and quicker to achieve, and how to sustain cost optimization over the life of a contract.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Contract Negotiation Clinic: Negotiating With Oracle
Melanie Alexander, Sr Principal Analyst, Gartner
CIOs are responsible for navigating the partner ecosystem, IT supply chain and the cloud. Learning to navigate the key trends, issues and cost risks for Oracle will help CIOs to balance and manage the volume and velocity of change within their organization, and to optimize internal resources.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Contract Negotiation Clinic: Software as a Service (Exclusive for Midsize Enterprise Attendees)
Jo Liversidge, Research Director, Gartner
This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements. Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group. Available to end users only, preregistration is required. Strictly limited to 30 attendees.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Meetup: Best Practices in Exploiting Cloud Computing (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,
While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly - especially within a Global Enterprise. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? As a Global Enterprise, what challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Enabling Your Business Success with Microsoft Azure
Arpan Shah, General Manager, Microsoft
With 95% of the Fortune 500 using Microsoft Azure for their digital transformation, join us to learn more. This session will share examples of enterprise customer success with Azure & cover topics including, running a hybrid cloud, building new apps, migrating successfully, managing data at scale & infusing AI into apps.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:15 PM
Roundtable: Strategizing, Planning and Managing IoT Projects
Nathan Nuttall, Sr Director Analyst, Gartner
Many enterprises starting out on their IoT journey lack mature IoT delivery approaches. Due to inflated expectations, over-the-top vendor marketing and poor upfront planning, many projects and PoCs have not made it into production. CIOs making their foray into IoT should prepare their enterprises by adopting an IoT benefits framework. This roundtable will allow questions to be asked and experiences to be shared.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 06:20 PM
The Power of APIs in Hybrid Cloud & Microservices Ecosystems
Greg Brail, Principal Software Engineer, Google
Enterprises everywhere are adapting to the blistering pace of today's digital economy. A key enabler to operating at this internet speed and scale are APIs (application programming interfaces). However, securely delivering, managing and analyzing APIs is complex. Further, the proliferation of microservices, and hybrid and multi-cloud environments within the enterprise ecosystem only adds to this complexity. Join us to learn how an API management platform can provide control and visibility across the enterprise IT ecosystem, and accelerate digital transformation.
Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:50 PM
Magic Quadrant: High-Productivity Application Platform as a Service for the Enterprise
Van Baker, VP Analyst, Gartner
Update on this year's Magic Quadrant for High-Productivity Application Platform as a Service (hpaPaaS), covering the top 20 vendors and including traditional vendors Microsoft, Oracle and Salesforce, and smaller independents including those that work with IBM and SAP.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
IT Leaders Panel: The Journey from On-premises to Hybrid IT
Randy Rowland, President, Data Center Services, Cyxtera
Organizations are expected to standup infrastructure in minutes. Yet many workloads are not built for a cloud-first strategy. IT leaders need the speed and agility of cloud with the control of dedicated, cyber-resilient infrastructure. This panel shares lessons learned in the transition to an on-demand consumption model for connectivity and hyper converged infrastructure. Panelists: Randy Rowland, President and GM, Cyxtera Erich Tines, VP, Information Technology, Holiday Inn Club Vacations Joseph Yanoska, Executive Director, Technology and Operations, American Greetings Interactive
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Transforming Your Business With Agile Integration
Michael Piech, VP & GM, Middleware, Red Hat, Inc.
You’ve likely heard that cloud, containers, microservices, and DevOps are essential components of digital transformation. But as applications continue to break down into microservices, growing workloads are causing dependence on APIs (application programming interfaces) and integration. That’s why the rapid, iterative development of cloud-native applications can be a beneficial alternative. You need a vision, approach, and supporting technologies for connecting microservices in an agile way. Join this session to learn how agile integration can help you grow your modern application development.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Edge Computing — Cloud Computing Meets Its Match
Ed Anderson, Distinguished VP Analyst, Gartner
Cloud computing has experienced phenomenal growth over the past decade. However, new computing paradigms demand that computing capabilities live closer to the point of consumption. Furthermore, data collection, processing and data-driven insights are required in real time, which makes cloud-based architectures challenging. What is the right balance between cloud computing and edge computing to support distributed systems where performance of IoT devices can literally mean the difference between life and death. In this session, we explore the complementary nature of cloud computing and edge computing to solve a next-generation set of computing problems.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:45 PM
Contract Negotiation Clinic: Salesforce
Jo Liversidge, Research Director, Gartner
Salesforce is a megavendor, with an ever increasing variety of products and industry-specific offerings. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal with Salesforce. Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group. Available to end users only, preregistration is required. Strictly limited to 30 people.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:30 PM
Mentor-led Meetup: Driving a Cloud Adoption Strategy in State & Local Government
Chris Cruz, Chief Deputy Director and Deputy State CIO, State of California
Richard Rogers, Chief Technology Officer, State of California
Having a cloud policy does not ensure entities will take advantage of cloud solutions. In this Meetup, we will discuss challenges state & local governments may have in complying with a cloud-first policy, as well as techniques used to increase cloud adoption. How can you create a meaningful cloud strategy that can be leveraged by multiple entities? What cloud procurement challenges have you experienced? Have you faced any cultural challenges? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderators will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
The Hybrid Integration Platform: Can You Be in Business Without One?
Massimo Pezzini, Distinguished VP Analyst, Gartner
An "unintegrated digital business" is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but entails tackling a daunting array of application, data, APIs, mobile apps, ecosystems and "things" integration issues. An enterprisewide hybrid integration platform (HIP) to support these challenges is becoming a business utility such as networks, email and ERP : A precondition to be in business for organizations of any kind. Key issues: • What are the drivers and trends that will force CIOs to implement a business utility-style HIP? • How will CIOs deliver a versatile and cost effective HIP? • Which organizational models will CIOs adopt to enable a pervasive, self-service approach to integration?
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
The Top Myths About Digital Disruption
David Smith, Distinguished VP Analyst, Gartner
The pace of innovation and disruption challenges CIOs’ ability to thrive in digital business. With these terms being overused, along with hype and confusion, there are many misleading myths. These scare us and stop us from taking advantage of opportunities created by disruptions. We identify the most dangerous myths and how to move beyond them.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Ask the Analyst: How to Prepare for Your Microsoft EA Negotiations
Marie Sienkowski, Sr Director Analyst, Gartner
How do I get ready to negotiate a new Enterprise Agreement or an EA renewal with Microsoft? When should I start? Where should I start? How do I build my negotiating team? What information do I need to gather internally? How do I identify and develop points of negotiation leverage? This Ask the Analyst session gives you an opportunity to get answers to these frequently asked questions, to ask your own questions and to learn from the questions asked by your peers.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Meetup: Improving Your Midsize Enterprise Cloud Strategy (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,
What have you learned in your cloud approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Implementing a cloud strategy is not simple; discuss your experience with peers who are undergoing similar challenges. Learn from each other to refine and improve your current cloud strategy. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: Building and Executing a Cloud Strategy
Ed Anderson, Distinguished VP Analyst, Gartner
Every organization must have a strategy for cloud computing. The benefits of cloud computing are too important to ignore, but there are many risks that must be managed for success cloud adoption. This workshop will provide practical guidance on how to build and implement a cloud strategy that can become the foundation for your cloud adoption and usage plans.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:15 PM|Tuesday, October 16, 2018 03:35 PM
More Actionable Insights with an Operational Data Warehouse
John Bard, Director of Product Marketing, Actian
Operational data warehouses (ODWs) provide a better approach to managing data in the moment and making it actionable across a business. This session will delve into the key ways ODWs eliminate the pitfalls of traditional solutions and how businesses achieve better real-time insights and results.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Put your data to work, finally: Data platforms in government
Seth Dobrin, VP & Chief Data Officer, IBM Analytics, IBM Analytics
Dr. Dobrin, who joined IBM in November 2016 as the Vice President and Chief Data Officer for IBM Analytics, is responsible for transforming the Analytics Business operations. Prior to IBM, he was a leader in the data science transformation of a Fortune 500 company and their shift to Agile and the cloud. He is a founding member of the International Society of Chief Data Officers and has been a prolific panelist at the East and West Chief Data Officer Summits. Dr. Dobrin received his PhD in Genetics from Arizona State University.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Meetup: Best Practices in Exploiting Cloud Computing (Repeat)
Peer Open Discussion (no Gartner facilitation), ,
While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
ETAN Tolling Case Study: Leveraging the Cloud to Disrupt Public Utilities & Tolls
Drew Clarke, Director of Technology , Etan Industries
You may not know ETAN Tolling, but you’ve likely paid for toll roads or utility bills via their systems. Learn how ETAN is a disrupting the tolling industry (cable, telecom, highway tolling & utilities) by leveraging cloud-based services and software-defined transactions to bring exponential improvements to collecting tolls and displacing the old guard as central actors. ETAN’s systems leverage mass computation and software-defined connectivity to bring improvements in transaction processing, knowledge and forecasting at exponential rates for the entire customer lifecycle – all via the cloud.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
How to Achieve Trust and Confidence in Your Cloud Provider
Michael Aiello, Director, Product Management Security and Privacy, Google
Assaf Keren, DIRECTOR, GLOBAL SECURITY OPERATIONS, Paypal
Running mission-critical workloads in the cloud requires a high degree of confidence and trust in your cloud provider. But how can organizations establish and maintain this trust? This session identifies key security capabilities to look for when selecting a cloud provider, and how Google Cloud customers across various industries have deployed these capabilities to protect their most critical assets.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:45 PM
Roundtable: VDI, Desktop as a Service and Hosted Application Best Practices for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Federica Troni, Sr Director Analyst, Gartner
Join us for this lightly moderated session to discuss best practices for deploying virtual desktops, DaaS and other remote application technologies with your midsize enterprise peers.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 04:15 PM|Tuesday, October 16, 2018 05:45 PM
EITL Working Session: Use These Six Key Factors to Achieve Data Center and Cloud Outsourcing Deal Success
William Maurer, VP Analyst, Gartner
Joel D. Jennings, Leadership Partner, Gartner
This session helps sourcing and procurement executives achieve deal success by building skills to understand key inputs, marketplace solutions and risk factors, select the best vendor, negotiate a fair and balanced contract and manage the relationship. Key issues: • What are the key factors to achieve deal success? • How do you incorporate them into your organization's processes? • How do you incorporate these items in your contract?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Magic Quadrant: Industrial IoT Platforms
Eric Goodness, VP Analyst, Gartner
Industrial IoT is becoming a significant component of and a major contributor to the digital business initiatives across industrial companies. IIoT, as a whole, is still an immature market, however, and there is a clear gap between vendor marketing and reality. The 2018 Industrial IoT Platform Magic Quadrant exposes that reality and illustrates the current state of IIoT.
Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Hybrid Cloud innovations in the real world?
Barbara Couturier, Director, Strategic Alliances and Busine, Lenovo
Nathan Saunders, SAP NA Business Development, Lenovo
Mark Cadiz, WW Sr. Product Manager OS & Software, Lenovo
Everyone is talking about Hybrid Cloud solutions, but what are they doing ? In this session, we will interview experts on hybrid cloud solutions. Our Lenovo experts bring more than 25 years of experience with a specialty in hybrid cloud for Microsoft and SAP solutions for Enterprise and Mid-Market customers. We’ll show you how Lenovo is using hybrid cloud solutions, what it does for our business, and how our customers have taken advantage of their hybrid cloud environments to achieve greater performance, streamlined management and reduced costs.
Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:50 PM
Applications without Borders - Best Execution Venue for Apps
Scott Brindamour, Sr. Director, US Cloud & Hosting Architect Specialist Team, CenturyLink
In the Digital Economy, delighting customers means providing frictionless, intuitive experiences that meet them precisely where and when they want products and services. Selecting the best execution venue for your applications can make all the difference in your customer experience.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Get the Promised Benefits of Cloud with this Migration Path
Jack Lo, Sr. Director of Engineering, Google Cloud
Jon Latshaw, VP, Cloud Services, Cardinal Healthcare
Google Cloud believes in letting you run what you want where you want. In this session, we'll explain the journey to the cloud, how to understand the path to the cloud, and how you can best achieve your goals when moving to the cloud. We'll help you understand Google Cloud's vision on how to migrate existing applications with zero downtime, design hybrid environments to extend your operations and applications to the cloud, and manage your applications across on-prem and the cloud.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Milliseconds Matter: Optimize Apps through Network Control
David Shacochis, VP Product Management, CenturyLink
Everyone appreciates the power of the global internet while still understanding its performance and latency limitations. Understanding how integrated network combinations of backbone, routing, dynamic connections and orchestration can optimize your cloud applications.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Accelerating Innovation with Organizational Agility
Cindy Taibi, CIO, The New York Times
Ilan Frank, Head of Enterpise Product, Slack
Organizations have to move faster than ever to keep up with the frenetic pace of change coming from internal, external and competitive factors. In this two-part session, you’ll hear from Slack’s Head of Enterprise Product, Ilan Frank and Cindy Taibi, CIO of the New York Times, about how agile organizations drive innovation under pressure by coordinating diverse sets of people with an expanding set of apps and data.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Hybrid cloud—how to start small and scale fast
Sarangan Rangachari, Storage Product Marketing, Red Hat
Phani Kanakala, Sr.IT Manager, Blue Cross Blue Sheild of Florida
Formulating a hybrid cloud strategy can seem difficult, even for seasoned IT professionals. Learn how Red Hat works with leaders from healthcare, financial services, the public sector, and manufacturing to build a hybrid cloud platform that can use existing investments and prepare you for future success with the open hybrid cloud. Learn more at redhat.com/cloud.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:15 AM
Roundtable: Strategizing, Planning and Managing IoT Projects in a Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)
Scot Kim, Sr Director, Analyst, Gartner
Scot Kim, Sr Director Analyst, Gartner
Many midsize enterprises starting out on their IoT journey lack mature IoT delivery approaches. Due to inflated expectations, over-the-top vendor marketing and poor upfront planning, many projects and PoCs have not made it into production. MSE CIOs making their foray into IoT should prepare their enterprises by adopting an IoT benefits framework. This roundtable will allow questions to be asked and experiences to be shared.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
How to Help Users Pick the Right Tool to Collaborate
Jeffrey Mann, VP Analyst, Gartner
With so many types of collaboration tools available, you would think that there would be lots of collaboration going on. But too much choice can be as much of a burden as a blessing. Users find it difficult to know when to post a comment or send a message; when to start a community or a project; when to reach out and when to curl up in a ball under their desk. This session will provide pragmatic guidance on how to work better together using the tools that are already available.
Wednesday, October 17, 2018 12:15 PM|Wednesday, October 17, 2018 01:00 PM
Meetup: How Have You Saved Time and Money When Negotiating Software & Cloud Contracts?
Peer Open Discussion (no Gartner facilitation), ,
What have you found to be the biggest barriers to successfully contracting for software or cloud solutions? Is it internal procurement process? Drawn out negotiations? What have you found to be successful? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 01:15 PM|Wednesday, October 17, 2018 01:45 PM
From Hype to Reality: Important Emerging Cloud Technologies
Ephraim Baron, Director of Product Development, Taos
Cloud computing is not a single technology, it’s dozens of them. Understanding how to proceed isn’t simple. In this session, we examine 5 emerging cloud technologies and discuss how to get significant value from them while avoiding false steps. If you’re interested in cloud migration, container management, cloud service expense management, cloud managed services, or site reliability engineering, this session should be on your schedule.
Wednesday, October 17, 2018 01:15 PM|Wednesday, October 17, 2018 01:45 PM
Work Reimagined: Unlock the Potential of Your Organization
Umesh Vemuri, Director, Customer Engineering, Google Cloud
Cloud technology is a game-changer in today’s workplace. As employees become more diverse, dynamic, and distributed than ever before, a cloud-connected workforce is critical to matching the pace of innovation. Industries and incumbents are being disrupted by new, more agile players, and businesses need to digitally transform to stay relevant. This session will help you build a vision for a cloud-first organization that will be competitive now and in the future.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
The Cloud Computing Scenario: Strategy and Tactics to Live by, 2018
Daryl Plummer, Distinguished VP, Analyst, Gartner
Daryl Plummer, Distinguished VP Analyst, Gartner
Cloud strategy has assumed a position of dominance in cloud discussions as organizations figure out where to start and how to get step-by-step support. In addition, cloud providers from IaaS to PaaS to SaaS are morphing their portfolios while retaining existing customers. This presentation will examine the current state of cloud computing and will examine an approach for tying cloud strategy to cloud execution success.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:00 PM
Roundtable: The Great Midmarket Cloud Debate (Exclusive for Midsize Enterprise Attendees)
Joe Mariano, Principal Analyst, Gartner
While midsize enterprise IT leaders have migrated some applications and workloads to the cloud, they are evaluating public, private and hybrid strategies for future cloud migrations. This has ignited a great debate within the midmarket IT community of how to manage the investments, security, support and select providers of public cloud services along with what should reside on-premises in private clouds or in a hybrid setting. This session creates a forum to discuss these challenges with your peers, along with public vs. private cloud and cloud office strategies for supporting the digital workplace.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:30 PM
Workshop: Building and Executing a Cloud Strategy in the Financial Services Sector
Ed Anderson, Distinguished VP Analyst, Gartner
Every organization must have a strategy for cloud computing. The benefits of cloud computing are too important to ignore, but there are many risks that must be managed for success cloud adoption. This workshop will provide practical guidance on how financial services organizations can build and implement a cloud strategy that can become the foundation for their cloud adoption and usage plans.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Rethinking Data Analytics in an AI-First World
Sudhir Hasbe, Director Product Management, Google
Capturing value from big data is accelerated when you have the right technology. Learn about Google Cloud new solutions and product capabilities that harness the power of AI, and get a behind-the-scenes look at how customers are seamlessly integrating Google Cloud Platform (GCP) big data solutions in their enterprises. See how GCP combines powerful serverless solutions for enterprise data warehousing, streaming analytics, managed Spark and Hadoop, modern BI, planet-scale data lake, and AI.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
A Framework for Multi-Cloud Data Management & Availability
Dave Russell, Vice President, Enterprise Strategy, Veeam
The landscape, infrastructure and processes that we utilize must broaden to support a federated, multi-cloud world, where on-premises and a mix of private / managed / public / SaaS clouds become the new norm. Intelligent data management and hyper-availability are required to meet the new business expectations. • Why are our environments and requirements changing, and what are the emerging realities? • What is a sound approach to intelligent data management and improved availability? • How can we build a strategy with the required capabilities to meet the needs of today, but also tomorrow?
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
The Evolution of the Enterprise Hybrid Cloud Platform
Steve Robinson, General Manager, IBM Cloud Labs, Hybrid Cloud, IBM, IBM
Bala Rajaraman, IBM Fellow, IBM Cloud Labs, Hybrid Cloud, IBM, IBM
IBM has worked extensively with a wide range of clients on their overall cloud strategies. IBM has observed that only 20% of enterprise workloads are ready for the public cloud due to regulatory pressure, security compliance and other requirements. The time is right to take a fresh look at an enterprise cloud platform and operating environment that accelerates the movement of a greater percentage of workloads to the cloud. IBM will discuss the emergence of an enterprise hybrid platform and the focus areas that need to be considered to move from a Cloud First approach to Cloud Only strategy.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
How to re-take ownership of your cloud and containers.
Is it possible to have both? - The power of the cloud, and the privacy of ownership? Learn how we tackle the problem of securely manage the cloud, scale it and move it around from private to public and then back again to private in just a few minutes. Find out how we solved the painful deployment of packaged applications repetitively.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Winning in China: How to Leverage Cloud and AI
Davy Wang, Head of Technology, Tencent Cloud
This session will help you understand your cloud options in China to help you refine your digital strategy. Chinese consumers are leading adopters of technology in the world. Competing in China today means having features and capabilities that are not common in other markets. Companies entering China must embrace its digital landscape to compete with incumbent local players. Learn about how leveraging a native cloud provider can enhance your offering in China with better security, localized features, at lower costs, and advanced digital capabilities that Chinese consumers have come to expect.
Wednesday, October 17, 2018 03:20 PM|Wednesday, October 17, 2018 03:40 PM
Magic Quadrant: Cloud Infrastructure as a Service
Lydia Leong, Distinguished VP Analyst, Gartner
Public cloud IaaS continues to grow as not only an alternative to in-house physical assets, but also as an enablement platform for newly conceived digital business applications. This session details the most recent Magic Quadrant, which highlights the technologies and providers in the market.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Cost Optimization — Using TCO to Optimize Endpoint Computing and Cloud Office Decisions
Michael Silver, Distinguished VP Analyst, Gartner
This session will examine the TCO of various endpoint computing costs and will also explore the cost ramifications of moving from on-premises to a cloud office environment. We will use TCO models to help CIOs create cost-effective endpoint computing strategies around traditional PCs, Windows 10, desktop virtualization, use of Apple Macs, tablets, bring your own and choose your own device programs and the costs of running office functions like mail and collaboration on premises vs. moving them in to the cloud with Office 365 or Google's G Suite.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:15 PM
Meetup: Improving Your Midsize Enterprise Cloud Strategy (Exclusive for Midsize Enterprise Attendees) (Repeat)
Peer Open Discussion (no Gartner facilitation), ,
What have you learned in your cloud approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Implementing a cloud strategy is not simple; discuss your experience with peers who are undergoing similar challenges. Learn from each other to refine and improve your current cloud strategy. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 05:30 PM|Wednesday, October 17, 2018 06:00 PM
Gartner TechExec Interview with Scott Guthrie, Executive Vice President, Microsoft
Scott Guthrie, Executive Vice President, Microsoft
Join us for fresh industry and technology insights, along with an understanding of Microsoft’s innovative roadmap for intelligent cloud and intelligent edge, in this dynamic conversation with Scott Guthrie. The pace of digital transformation continues to accelerate with cloud, AI and security technologies transforming organizations of all sizes in all industries. Scott is responsible for Microsoft’s cloud, intelligent edge and artificial intelligence platform strategy and products.
Thursday, October 18, 2018 10:15 AM|Thursday, October 18, 2018 10:45 AM
Cloud Principles in the Enterprise – Arista with AIG
Arista's hallmark is its highly reliable Unified Cloud Networking (UCN) architecture, a single OS image that works on all switches, network wide resiliency, adherence to standards and the highest quality products. Arista customers want to realize all these benefits in the enterprise as well. They are frustrated with their legacy enterprise designs and want to leverage the same principles that created Arista’s success with the cloud titans. Arista is focused on solving campus requirements that include lower opex, security and segmentation, and IoT management with device and flow visibility.
Thursday, October 18, 2018 11:00 AM|Thursday, October 18, 2018 11:20 AM
Magic Quadrant: Enterprise Integration Platform as a Service
Elizabeth Golluscio, Managing Vice President, Gartner
Enterprise integration platform as a service (iPaaS) is a second generation, cloud-based application and data integration technology. Ease of use and fitness with digital business needs to connect on-premises, cloud-based and mobile applications and data are driving iPaaS fast adoption. In this session, we discuss how the provider landscape is changing and how you can discern what's the best iPaaS for you.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
The Journey to the Mix: Private Cloud, Public Cloud and Edge
Thomas Bittman, Distinguished VP Analyst, Gartner
Enterprises are on a journey to digital business, and an expansion of their application portfolios. I&O leaders need to modernize for existing applications while adding support for agile development, rapid and real-time scaling, and low-latency analytics. Infrastructures of the future will span enterprise data centers, cloud and the intelligent edge – enabled and managed by I&O.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Ask the Analyst: Mergers, Acquisitions and Divestitures in a Microsoft EA: On-Premises and in the Cloud
Marie Sienkowski, Sr Director Analyst, Gartner
The enterprise commitment and use of cloud services such as Office 365 limit how technology procurement leaders can react to mergers, acquisitions or divestitures under a Microsoft EA. Learn how to mitigate cost and avoid unwanted shelfware if a merger, acquisition or divestiture happens. Key Issues: • How can I prepare for mergers, acquisitions or divestitures when I'm negotiating the EA? • What should I do when a merger, acquisition or divestiture happens during an EA term? • How do I manage cloud user subscription licensing in the aftermath of a merger, acquisition or divestiture?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:15 PM
Contract Negotiation Clinic: IaaS and PaaS
Daniel Barros, VP Analyst, Gartner
This clinic will focus on the most important contractual terms to negotiate in an IaaS or PaaS contract.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Data Management: Everything You Do Now Will Change, and Soon
Merv Adrian, Research VP, Gartner
Rick Greenwald, Sr Director Analyst, Gartner
CIOs and Senior IT Executives need to recognize and direct a massive transformation in how they manage data You will: Work with data in motion, not just at rest Move to the cloud and connect to data, not just collect it Replace a lot of legacy Lose experienced people — and hire for new skills Partner with new vendors — more than ever Prioritize active metadata for security and semantics
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
The Top 10 Cloud Myths
David Smith, Distinguished VP Analyst, Gartner
Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
SaaS Is Like a Puppy Dog: Are Your Lines of Business Ready for the Responsibility of a Pet?
Jay Heiser, VP Analyst, Gartner
Should you allow SaaS to take care of itself? Data shares open to the Internet, regulatory noncompliance, overspend, and collaboration sprawl negatively impacts the majority of Gartner clients. More and more CIOs are learning that the care and feeding of SaaS is a vitally important domain that requires a strategic approach, a dedicated cross-domain team, and specialized orchestration tools.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 02:00 PM
Roundtable: Are Your Vendors Pushing You to the Cloud? How Midsize Enterprise CIOs Are Taking Action (Exclusive for Midsize Enterprise Attendees)
Christian Hestermann, Sr Director Analyst, Gartner
Midsize enterprise CIOs are feeling an increased pressure to adopt cloud options by their vendors. Cloud deployment offers a number of benefits for vendors (higher margins, stricter vendor lock-in, simplification and economy of scale, etc.), but can create a number of issues for end-user organizations that need different approaches to customization, application delivery and support, and cost. Many midsize enterprise CIOs are not aware of the options that they have to respond to vendors' pressure and choose the best options for their organizations.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 02:00 PM
Contract Negotiation Clinic: Use These Key Factors to Achieve Data Center and Cloud Outsourcing Deal Success
William Maurer, VP Analyst, Gartner
This session helps sourcing and procurement executives achieve deal success by building skills to understand key inputs, marketplace solutions and risk factors, select the best vendor, negotiate a fair and balanced contract and manage the relationship. Key issues: •What are the key factors to achieve deal success? •How do you incorporate them into your organization's processes? •How do you incorporate these items in your contract?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
CIO Cheat Sheet for SaaS Contracting
Jo Liversidge, Research Director, Gartner
Many SaaS providers present their contracts as non-negotiable. In reality, the majority of providers will negotiate their contractual terms. This session runs through the top terms to consider in your SaaS contract, so you can prioritize the negotiation in line with your specific business requirements and digital initiatives.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
Ask the Analyst: What Are the Key Elements to Choose and Manage a Cloud Office Service? (Exclusive for Midsize Enterprise Attendees)
Joe Mariano, Principal Analyst, Gartner
Midsize enterprise CIOs must review several options and their effect on both the IT group and the business employee community when choosing and managing G Suite or Office 365. This includes cost, new services, impact to IT resources and adoption strategy. This session will provide participants a forum to get Gartner analyst feedback on their approach, current trends and learn how their peers are managing these aspects as well. This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
Ask the Analyst: Is Serverless Right for You?
Yefim Natis, Distinguished VP Analyst, Gartner
Serverless computing is the new hotness in cloud computing. It promises to dramatically cut costs and improve your agility. But is it right for you? Can you move your applications to serverless? If you do, will you gain those promised benefits? Come to this session to get your questions about serverless answered.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Secure, Mobile, Cloud-Native Solutions for Healthcare
Jeremiah Collins, Chrome Sales Specialist , Google
Jason Tahaney, Director of Information Technology, Hunterdon Healthcare System
Access to cloud technologies are revolutionizing every facet of healthcare from employee operational improvements to personalized patient experience. Hear from Jeremiah Collins of Chrome Enterprise and Jason Tahaney of Hunterdon Healthcare Systems on how cloud-native endpoints can provide secure access to the cloud, connecting staff, reducing operational costs, and delivering optimal patient experiences.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Meetup: Cost Optimization in Higher Education
Peer Open Discussion (no Gartner facilitation), ,
Join this Meetup to come together with your Higher Ed peers to share best practices and ideas around how IT provides value to the business and optimizes costs. Please be prepared to share and interact with your peers in order to take away some lessons learned and enhance your network of Higher Ed Executives. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:15 AM
Roundtable: Enterprise IT Spending for the Manufacturing — Are We Balanced to Produce Business Enablement and Transformation?
Moacyr Gomes, VP, Executive Partner, Gartner
In this Roundtable, we will discuss with your peers how should we be seeking to develop business strategies and plans for the manufacturing business in a way to continue the gradual transformation.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
The AI Opportunity in Government Transformation
Susie Adams, CTO, Microsoft Federal, Microsoft
Why should government leaders care about AI? This intelligent technology helps the public sector deliver enhanced services to citizens at lower cost. Learn about Microsoft’s ethical and responsible approach to AI, and how we’re helping organizations transform society and get value from AI today.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:45 PM
Workshop: Winning at Core Platform Software License Negotiation
Richard Natale, Sr Director Analyst, Gartner
What are the most prominent core platform license models? What concessions do many customers fail to even ask about? What alternative models should be pursued to lower TCO and secure long-term flexibility? This workshop will cover these questions and more on core platform software licensing best practices.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
How Video Communications Helps in the Pursuit for a Cure for Cancer
Harry Moseley, CIO, Zoom
John McFarland, Director - IT Business Management, Moffitt Cancer Center
Learn how video communication is aiding in the acceleration of cancer research at Moffit Cancer Center.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: What Are the Top Technology Trends Impacting Midsize Enterprises? (Exclusive for Midsize Enterprise Attendees - Limited Capacity, First Come First Served)
Joseph Provenza, Sr Director, Analyst, Gartner
Mike Cisek, Sr Director Analyst, Gartner
Joseph Provenza, Sr Director Analyst, Gartner
Join a small group of midsize enterprise CIOs for this highly interactive Q&A session. Frequently asked questions include: • What are the top technology trends impacting midsize enterprises? • Which technologies can improve business outcomes for midsize enterprises? • How can midsize enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: Tactics for Strategic Cost Optimization in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,
What methods do you use to optimize your costs? Do you have central management of cost optimization efforts? Are your efforts reactionary to cost reduction targets? How can you leverage a more strategic cost optimization approach to stretch your IT budget? Discuss your current tactics with your peers on how to get the most bang for your buck. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Contract Negotiation Clinic: How to Use Four Financial Models to Optimize Costs During Negotiations
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner
This clinic will walk through and illustrate through actual vendor scenarios how to use financial models as powerful tools when planning and strategizing vendor negotiations. The negotiation scenarios illustrated during the clinic will show how and when to use four different types of financial models and related action items for cost transparency and also to use as negotiation leverage. The analysis models will include TCA (total cost of acquisition), NPV, BAU demand forecasting, and "Make Me Whole" financial equivalency analysis for on-premises to cloud migrations.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Contract Negotiation Clinic: Microsoft
Marie Sienkowski, Sr Director Analyst, Gartner
Technology procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreement contracts and renewals because of the complexity of Microsoft's licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan a negotiation strategy.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 01:00 PM
Magic Quadrant: Software Asset Management Tools
Roger Williams, Sr Director Analyst, Gartner
This session takes a look at the latest Magic Quadrant covering SAM tools, understanding significant changes and trends in the market space.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Funding Innovation Through Cost Optimization
Keith Barthelmeus, VP, Technology Business Management and T, Brinks
Jarod Greene, VP Product Marketing, Apptio
Wes Eugene, Senior Manager, TBM & Service Delivery, Aflac
William Leaming, SVP, First Citizens Bank
David Shive, Chief Information Officer, General Services Administration
Are run costs starving your innovation agenda? Funding critical digital transformation initiatives can be a struggle. Hear best practices for funding growth through optimizing run costs, and learn how technology leaders can become trusted innovation partners for their organizations.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Managing an Application Portfolio Demands More Than Application Portfolio Management
Andy Kyte, Distinguished VP Analyst, Gartner
Software is expensive to acquire, but even more expensive to operate, support, maintain and modify. Managing a large, complex, diverse and aging application portfolio to meet all today's operational requirements while simultaneously modifying that portfolio to meet the short, medium and long-term demands of digital business is a herculean task that needs the full engagement of the CIO. This presentation offers practical advice on the three critical disciplines necessary for successful application management.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Gartner Consulting: Audits: Are You Compliant? How to Avoid Costly Audit Settlement Demands
Software vendors are invoking audit clauses to drive new revenue. How do you know if claims and cost exposures for noncompliance are valid? How do you constructively challenge unforeseen audit claims? Learn how to work though potentially huge unbudgeted costs when settling audit claims.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Roundtable: Practical and Actionable Realities of Cost Optimization for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
William Maurer, VP Analyst, Gartner
Dedicated sourcing, procurement and relationship management resources are lacking in most midsize enterprises. As new solution ideas come along on a regular basis, the constant pressure to focus on cost optimization persists. Join this peer-driven session to discuss approaches to cost optimization for applications and infrastructure services, cost optimization efforts are easier and quicker to achieve, and how to sustain cost optimization over the life of a contract.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Contract Negotiation Clinic: Negotiating With Oracle
Melanie Alexander, Sr Principal Analyst, Gartner
CIOs are responsible for navigating the partner ecosystem, IT supply chain and the cloud. Learning to navigate the key trends, issues and cost risks for Oracle will help CIOs to balance and manage the volume and velocity of change within their organization, and to optimize internal resources.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:30 PM
Workshop: Cost Optimization: What Is It, Where Are You and What's Next?
Cindy Dye, VP, Executive Partner, Gartner
Scott Merriman, Sr Executive Partner, Gartner
In this workshop, participants will learn how to characterize their organization's cost optimization maturity. Using this information, participants will identify their readiness for more advance capabilities, and identify the best next steps to take. A key consideration during the workshop is how to build a cost optimization strategy and integrate it into the IT or business strategy.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Gartner Consulting: ERP Negotiations … Relying on ‘Discounts’ Is Dangerous
One-size-fits-all ERP software is a thing of the past. Mixed solutions for multivendors and delivered though a hybrid of cloud and on-premises add to the challenges and complexities of negotiations. This session will help you understand the multilicensing metrics that now prevail and how to optimize these.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:45 PM
Contract Negotiation Clinic: Salesforce
Jo Liversidge, Research Director, Gartner
Salesforce is a megavendor, with an ever increasing variety of products and industry-specific offerings. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal with Salesforce. Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group. Available to end users only, preregistration is required. Strictly limited to 30 people.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:15 PM|Tuesday, October 16, 2018 02:35 PM
Market Guide: Robotic Process Automation Software
Rob Dunie, Sr Director Analyst, Gartner
Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Ask the Analyst: How to Prepare for Your Microsoft EA Negotiations
Marie Sienkowski, Sr Director Analyst, Gartner
How do I get ready to negotiate a new Enterprise Agreement or an EA renewal with Microsoft? When should I start? Where should I start? How do I build my negotiating team? What information do I need to gather internally? How do I identify and develop points of negotiation leverage? This Ask the Analyst session gives you an opportunity to get answers to these frequently asked questions, to ask your own questions and to learn from the questions asked by your peers.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Gartner Consulting: Negotiating Contracts to Ensure Successful HCM Transformations
HCM vendors seek to bypass IT and sourcing, and sell directly to HR. Catch this activity early and learn how each of these vendors price licenses, support and implementation services to protect your enterprise from runaway costs.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Contract Negotiation Clinic: Eight Steps to Strategize Software and Cloud Negotiations for Cost Optimization and Risk Mitigation
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner
This session provides eight steps to use for planning negotiations with major vendors — megavendors, and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint. They focus on engaging the right IT and business stakeholders to identify requirements and then using stakeholders as part of the negotiation plan and strategy to optimize these deals to balance cost, value and risk. Attendees from this session will receive ready-to-use checklists, templates, and matrices to execute these eight steps effectively in their organizations.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Clinic: Making Product Decisions in a Megavendor World: Navigating Salesforce
Penny Gillespie, VP Analyst, Gartner
Clients are starting to recognize that due to many large vendors offering complementary solutions, what may start as a product decisions is morphing into perceived vendor commitments. This clinic combines analyst-lead discussion with participant Q&A to ferret out how to best understand and leverage Salesforce as a megavendor. It will look at Salesforce from a strategic perspective and provide guidance on making megavendor decisions. It will also look at the strengths and weaknesses of product- and vendor-driven strategies.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: Government Cost Optimization: What Does It Mean, Where Are You and What's Next?
Cindy Dye, VP, Executive Partner, Gartner
Scott Merriman, Sr Executive Partner, Gartner
In this workshop, participants will learn how to characterize their government organization's cost optimization maturity. Using this information, participants will identify their readiness for more advanced capabilities, and identify the best next steps to take. A key consideration during the workshop is how to build a cost optimization strategy that integrates with the organization’s strategy, including budget and funding considerations.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:45 PM
Roundtable: VDI, Desktop as a Service and Hosted Application Best Practices for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Federica Troni, Sr Director Analyst, Gartner
Join us for this lightly moderated session to discuss best practices for deploying virtual desktops, DaaS and other remote application technologies with your midsize enterprise peers.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:45 PM
Roundtable: Microsoft's Unified Support — What Will It Cost and How Should It Affect Your Microsoft Strategy?
Michael Silver, Distinguished VP Analyst, Gartner
Microsoft is phasing out Premier Support, which is based on how many hours you buy and replacing it with Unified Support, which is 6 to 12% of your annual Microsoft Software Assurance and online services spending. Some organizations are seeing similar or lower costs, but many others are getting increases 20%, 80%, or even 200%. Participants can discuss their experiences with Premier and Unified Support and how they are addressing support for strategic products in the face of potentially large increases in cost.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 04:15 PM|Tuesday, October 16, 2018 05:45 PM
EITL Working Session: Use These Six Key Factors to Achieve Data Center and Cloud Outsourcing Deal Success
William Maurer, VP Analyst, Gartner
Joel D. Jennings, Leadership Partner, Gartner
This session helps sourcing and procurement executives achieve deal success by building skills to understand key inputs, marketplace solutions and risk factors, select the best vendor, negotiate a fair and balanced contract and manage the relationship. Key issues: • What are the key factors to achieve deal success? • How do you incorporate them into your organization's processes? • How do you incorporate these items in your contract?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Meetup: Cost Optimization in Restaurants – Driving Efficiency While Maintaining Value
Peer Open Discussion (no Gartner facilitation), ,
What expectations are being set by leadership around IT spend and cost optimization for the remainder of 2018? For 2019? How does this impact your ability to be innovative? Where are you cutting costs (if at all) to allow spend for innovation? What role is automation playing in your optimization efforts? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
"It’s Your Roadmap…But Who’s in Control?"
Trude Van Horn, CIO, NCH
Seth Ravin, CEO & Chairman of the Board, Rimini Street, Inc.
Your IT strategy is being pulled in every direction: lift and shift, lock-in to proprietary clouds, SaaS for new capabilities. ‘Do nothing’ is not an option but surrendering to forced vendor roadmaps comes with big risk and far bigger price tags. Find out how Trude Van Horn, CIO of NCH Corporation, took control of her roadmap and drove IT optimization to deliver tangible business outcomes.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Three-Year Roadmap for Cost Optimization
James Anderson, Sr Director Analyst, Gartner
CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:15 PM
Gartner Consulting: Cloud and SaaS Contracting … Off-Premises Do Not Have to Be Off Limits for Successful Negotiations
How has the game changed when working licensing deals that have moved from perpetual to subscription? What’s important when entering into new contracting models and metrics? What about past investment’s … and how will you find leverage on renewals?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:30 PM
Contract Negotiation Clinic: SAP (Repeat)
Bill Ryan, Sr Director Analyst, Gartner
SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud service growth. This interactive clinic will help sourcing and vendor procurement leaders recognize and respond to changes in SAP's product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:30 PM
Contract Negotiation Clinic: ServiceNow Contract Negotiations
Kenneth Gonzalez, Sr Director Analyst, Gartner
This session will cover the guidance senior leaders and subject matter experts need to know to determine which ServiceNow modules to evaluate, how to conduct realistic evaluations, understand how to use maturity when estimating license needs, what questions to ask about future product roadmaps and negotiation strategies.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 12:15 PM|Wednesday, October 17, 2018 01:00 PM
Meetup: How Are You Calculating Total Cost of Ownership?
Peer Open Discussion (no Gartner facilitation), ,
When calculating the total cost of ownership, do you include one-time costs or do you only include recurring costs? What are the pros and cons for each approach? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 12:15 PM|Wednesday, October 17, 2018 01:00 PM
Meetup: How Have You Saved Time and Money When Negotiating Software & Cloud Contracts?
Peer Open Discussion (no Gartner facilitation), ,
What have you found to be the biggest barriers to successfully contracting for software or cloud solutions? Is it internal procurement process? Drawn out negotiations? What have you found to be successful? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 12:20 PM|Wednesday, October 17, 2018 12:40 PM
How Global Insourcing Can Reduce IT Spend & Drive Digital
James Steeb, Past President, Lumens
Patricia Connolly, CEO, SMC Squared
Case Study: Hear from Jim Steeb, President of Lumens, on their successful use of “Global Insourcing” to lower TCO for IT talent & drive digital initiatives. Learn how Lumens made a strategic choice to leverage SMC2’s “Global Insourcing” model to rapidly deploy websites post-merger, enhance existing systems, & increase productivity of IT. SMC2 recruited Lumen’s 100% dedicated employee-centric team. This session will show how to mitigate risk & open options using what Gartner calls a “disruptive new model” in global IT talent. Take away our 5-point process to use in your own organization.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:00 PM
Contract Negotiation Clinic: Optimize Your IBM Negotiations Using Gartner's "T4" Framework (Tactics, Templates, Ts&Cs, Timing)
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner
This clinic will illustrate Gartner’s four-step approach called "T4" (T1-Tactics; T2-Templates; T3-Terms & Conditions; T4-Timing) to educate attendees on the importance of and how to "vendor-ize" negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and "tricks" along with customized checklists and templates to optimize IBM deals.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:30 PM
Workshop: Cost Optimization — What It Is, Where Are You and What's Next? (Repeat)
Cindy Dye, VP, Executive Partner, Gartner
Scott Merriman, Sr Executive Partner, Gartner
In this workshop, participants will learn how to characterize their organization's cost optimization maturity. Using this information, participants will identify their readiness for more advance capabilities, and identify the best next steps to take. A key consideration during the workshop is how to build a cost optimization strategy and integrate it into the IT or business strategy.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Cost Optimization — Using TCO to Optimize Endpoint Computing and Cloud Office Decisions
Michael Silver, Distinguished VP Analyst, Gartner
This session will examine the TCO of various endpoint computing costs and will also explore the cost ramifications of moving from on-premises to a cloud office environment. We will use TCO models to help CIOs create cost-effective endpoint computing strategies around traditional PCs, Windows 10, desktop virtualization, use of Apple Macs, tablets, bring your own and choose your own device programs and the costs of running office functions like mail and collaboration on premises vs. moving them in to the cloud with Office 365 or Google's G Suite.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:15 PM
Ask the Analyst: How the Business Budgets to Invest in IT
Stewart Buchanan, VP, Analyst, Gartner
Stewart Buchanan, VP Analyst, Gartner
Imagine a world where chefs pay the diners' restaurant checks? Yet many CIOs still budget for and buy everyone else's IT! Nutrition has been revolutionized with even fast food chains changing their menus. Digital business is now creating a healthy revolution in IT, with CIOs challenging the business to take more responsibility for what happens "in the kitchen."
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:30 PM
Roundtable: What are the Pros & Cons of Vendor Management to a Strategic Partnership Relationship Methodology?
Ken Freeman, Executive Partner, Gartner
In today's environment everyone has a some type of Vendor Management/Governance structure. Is there an opportunity to discuss how you can move that methodology to a higher-plane to a Strategic Partnership Relationship. Are all Suppliers of Services treated the same throughout the organization? Should there be any differentiation and why Is there categorization of the Suppliers of Services across the organization ? If so what are the value metrics What are the additional skills required from the organization to adopt a Strategic Partnership Relationship What are the requirements for the Suppliers of Services to enter into that new category Discuss thoughts and Best Practices
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 06:10 PM|Wednesday, October 17, 2018 06:30 PM
Top 10 Ways To Reduce Your Oracle Costs
Craig Guarente, CEO, Palisade Compliance
Stephen Sopko, Chief Operating Officer, Palisade Compliance
Oracle is one of the costliest IT vendors, and Oracle customers are desperately searching for ways to reduce their Oracle spend. While you are trying to save, Oracle tries to lock you in with onerous contracts, risky audits, and aggressive sales. Palisade CEO Craig Guarente will reveal the top 10 ways to lower your Oracle costs. You’ll also hear from a Palisade client who used one of these options to reduce their costs and gained control to move in the direction of their choice. You’ll walk away with new options and the ability to identify what options work for your organization.
Thursday, October 18, 2018 10:15 AM|Thursday, October 18, 2018 11:15 AM
Roundtable: Cost Optimization: What Works? What Doesn't? What's Next?
Cindy Dye, VP, Executive Partner, Gartner
Scott Merriman, Sr Executive Partner, Gartner
In this roundtable, participants will discuss their cost optimization journey. They will share successes and setbacks and identify opportunities to advance cost optimization maturity in their organizations.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:00 AM|Thursday, October 18, 2018 12:30 PM
Workshop: Using Key Outsourcing Deal Negotiating Techniques for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
William Maurer, VP Analyst, Gartner
All too frequently outsourcing deals fail to achieve “expected” success, leaving both organizations and their providers dissatisfied with the results. Workshop attendees can use this session to understand how to prepare for and successfully negotiate fair and balanced outsourcing deals.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
21st Century IT Budgeting: Distributing Responsibility for IT Spending
Debra Curtis, VP Analyst, Gartner
IT is the second most critical resource to any business executive, after people. However, if there’s no accountability on the demand side, IT costs run out of control! This is a blueprint for putting IT spending decisions to where they belong. IT must transparently connect costs to business outcomes. But it’s the responsibility of business executive to choose the IT services and service levels they need based on a cost-benefit analysis.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
The Secrets of Prioritizing IT Demand
Mbula Schoen, Sr Principal Analyst, Gartner
Effective prioritization of projects cannot happen without well-functioning goal-setting and strategy-setting approaches. This presentation explores: • What does an efficient IT demand intake process look like? • How can organizations prioritize demand in complex organizations? • How can you avoid the most common pitfalls that can undermine successful prioritization and demand management?
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Ask the Analyst: Mergers, Acquisitions and Divestitures in a Microsoft EA: On-Premises and in the Cloud
Marie Sienkowski, Sr Director Analyst, Gartner
The enterprise commitment and use of cloud services such as Office 365 limit how technology procurement leaders can react to mergers, acquisitions or divestitures under a Microsoft EA. Learn how to mitigate cost and avoid unwanted shelfware if a merger, acquisition or divestiture happens. Key Issues: • How can I prepare for mergers, acquisitions or divestitures when I'm negotiating the EA? • What should I do when a merger, acquisition or divestiture happens during an EA term? • How do I manage cloud user subscription licensing in the aftermath of a merger, acquisition or divestiture?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
How to Create a Digital Business Growth Story
Chet Geschickter, VP Analyst, Gartner
CEOs want growth and many have aspirations for digital business transformation. This requires CIOs to respond with compelling digital business narratives that inspire leaders and reposition IT from cost center to value creator. This session will share concepts and advice for mapping digital capabilities to new value propositions, reducing cost structures, and developing new market opportunities.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:15 PM
Contract Negotiation Clinic: IaaS and PaaS
Daniel Barros, VP Analyst, Gartner
This clinic will focus on the most important contractual terms to negotiate in an IaaS or PaaS contract.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Meetup: Strategic Cost Optimization
Peer Open Discussion (no Gartner facilitation), ,
Do you have central management of cost optimization efforts or are efforts reactionary to cost reduction targets? Looking to discuss with others pursuing a more strategic approach. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 02:00 PM
Roundtable: Cost Optimization in Midsize Enterprises: What Works? What Doesn't? What's Next? (Exclusive for Midsize Enterprise Attendees)
Cindy Dye, VP, Executive Partner, Gartner
In this roundtable, participants will discuss their cost optimization journey. They will share successes and setbacks and identify opportunities to advance cost-optimization maturity in their midsize enterprises.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 02:00 PM
Contract Negotiation Clinic: ServiceNow (Exclusive for Midsize Enterprise Attendees)
Kenneth Gonzalez, Sr Director Analyst, Gartner
This session will cover the guidance senior leaders and subject matter experts need to know to determine which ServiceNow modules to evaluate, how to conduct realistic evaluations, understand how to use maturity when estimating license needs, what questions to ask about future product roadmaps and negotiation strategies.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 02:00 PM
Contract Negotiation Clinic: Use These Key Factors to Achieve Data Center and Cloud Outsourcing Deal Success
William Maurer, VP Analyst, Gartner
This session helps sourcing and procurement executives achieve deal success by building skills to understand key inputs, marketplace solutions and risk factors, select the best vendor, negotiate a fair and balanced contract and manage the relationship. Key issues: •What are the key factors to achieve deal success? •How do you incorporate them into your organization's processes? •How do you incorporate these items in your contract?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
The AI Productivity Paradox's Implications for Business Strategies
Tom Austin, VP & Gartner Fellow, Gartner
Whit Andrews, Distinguished VP Analyst, Gartner
Magnus Revang, Sr Director Analyst, Gartner
Is cost-cutting via automation (applied AI) the best objective to pursue? Why aren't we seeing a rise in economywide productivity given the relentless growth in ICT (and AI) spending? How should we adjust our expectations? Is productivity the right metric? What's holding back broad economic impact? What business investment strategies should enterprises consider and when?
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
CIO Cheat Sheet for SaaS Contracting
Jo Liversidge, Research Director, Gartner
Many SaaS providers present their contracts as non-negotiable. In reality, the majority of providers will negotiate their contractual terms. This session runs through the top terms to consider in your SaaS contract, so you can prioritize the negotiation in line with your specific business requirements and digital initiatives.
Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: How Do You Make the Patient the Center of Your Healthcare IT Agenda?
Peer Open Discussion (no Gartner facilitation), ,
Patient safety systems, engagement systems and convenience systems are core to making the patient the center of your IT strategy. Share how your strategy has addressed this so far. What changes will you be making over the next 12-18 months? What do you need to know before embarking on such a transformation? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Monetization: From Customer Data, to Trust, to New Revenue Models
Fabio Chesini, Sr Director Analyst, Gartner
Consumers’ financial relationships are becoming more fragmented due to the proliferation of mobile devices and apps, digital commerce ecosystems as well as digital business platforms. Taking advantage of those dynamics, new entrants are using their access to the context — the why? — of transactions — in order to reshape payment and financial value chains to fit their own needs. Without such context, this is becoming more difficult for banks to support their customers across the resulting new and more complex digital ecosystems. This session will explore how banks can get back in control thanks to data monetization strategies. And how they could generate new revenue streams by taking on new orchestration roles. We will cover the following key issues: • Why contextualization through data should be your priority • What functionality your customers expect and how this impacts your data monetization strategies • What new roles you need to create to respond to the new demand
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Better Together — Building Digital Retail Ecosystems Through Collaboration and M&A
Joanne Joliet, Sr Director Analyst, Gartner
Winning in retail today requires a digital business ecosystem that extends beyond a retailer's typical suppliers. This session will review recent examples of retailers who have developed strategic partnerships or made acquisitions to strengthen their core competencies, competitive advantage and customer value proposition.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Here It Comes: Wave Three of Healthcare Consumer Engagement
Jeff Cribbs, VP Analyst, Gartner
Harness a new wave of practices and technology to deliver consumer engagement for your healthcare organization: Consumer access and control of health data will fundamentally change the health data economy. In wave three, digital becomes more digital (automation), and humans become more human (conversational interfaces). Use this vision to plan your engagement strategy.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
How to Build Customer Experience Digital Technology Platform for Utilities
Zarko Sumic, Distinguished VP Analyst, Gartner
This presentation will provide an overview of strategic roadmap for transforming internally focused CIS applications into a utility customer experience digital technology platform. The approach will leverage several Gartner frameworks including strategic technology matrix, Hype Cycle and pace-layered architecture to help clients transform monolithic back-office application into a new set of capabilities required for digital utility transformation.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Putting Digital Government Strategies Under the Microscope
Andrea Di Maio, Managing Vice President, Gartner
2020 is less than 20 months away. It is time for taking a long hard look at your digital government strategy. Government CIOs need to capture the evolving digital opportunities and risks for their organization's core business and shape the business strategy accordingly. This session gives CIOs the tools to assess digital urgency and readiness in order to adjust their strategic direction and maximize the value of their investment.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
The Battle for Fresh: How Grocery Will Seed Success for ALL Retailers
Joanne Joliet, Sr Director Analyst, Gartner
Grocers and non-grocers, are battling to win customers through fresh grocery options. This session will look at how these retailers are creating a strategic advantage by leveraging their fresh grocery offering to secure market share and increase loyalty for more than just food.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Fintech Trend Watch with Google Cloud
Greg Brail, Principal Software Engineer, Google
In an era where customers and investors expect mobile banking from financial services companies, the pressure is on to continue advancing digital strategies. While the industry has an intense focus on mobile apps, mobile is just the beginning of the fintech revolution. In this session, we’ll explore emerging technology trends in the financial sector. Join us for a discussion on going beyond mobile and creating better experiences through the use of APIs.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: What Are the Top Technology Trends Impacting Midsize Enterprises? (Exclusive for Midsize Enterprise Attendees - Limited Capacity, First Come First Served)
Joseph Provenza, Sr Director, Analyst, Gartner
Mike Cisek, Sr Director Analyst, Gartner
Joseph Provenza, Sr Director Analyst, Gartner
Join a small group of midsize enterprise CIOs for this highly interactive Q&A session. Frequently asked questions include: • What are the top technology trends impacting midsize enterprises? • Which technologies can improve business outcomes for midsize enterprises? • How can midsize enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Digital Government Success Lives and Dies on the Experience
Bill Finnerty, Sr Director Analyst, Gartner
Meeting expectations for citizen experience doesn't happen by chance. Every interaction, whether direct or indirect, human or digital, impacts the overall experience of the citizen. In this session we will explore how a focus on experience changes the way IT engages the business and citizens and the role CIOs can play in having a positive impact on citizen experience.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: How Do You Make the Patient the Center of Your Healthcare IT Agenda? (Repeat)
Peer Open Discussion (no Gartner facilitation), ,
Patient safety systems, engagement systems and convenience systems are core to making the patient the center of your IT strategy. Share how your strategy has addressed this so far. What changes will you be making over the next 12-18 months? What do you need to know before embarking on such a transformation? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Ask the Analyst: Should We Pivot From a Mobile Strategy to a Multiexperience Strategy?
Jason Wong, VP Analyst, Gartner
Is your organization struggling with delivering mobile apps, or are not getting the results you expected from mobile app usage? Are you wondering if you should reallocate your budget and resources to new digital experiences, such as chatbots, voice apps, AR, VR, MR or PWA? Bring your questions and hear from your peers to discuss whether a multiexperience strategy is right for you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:45 PM
Workshop: Apply Design Thinking to Unlock Customer Experience Innovation
Lars Van Dam, Research VP, Gartner
Marty Resnick, Sr Director Analyst, Gartner
*Hands-on workshop* Increasingly, executive leaders view design thinking as pivotal to unlocking innovation. The approach transforms customer experience, a top priority for CEOs, CIOs and CMOs .This workshop will provide pragmatic, hands-on experience on how to conceptualize and execute design thinking to improve the an organization's ability to unlock CX innovation for products, services, offerings or applications. Pragmatic workshop on applying design thinking. For: CIOs, EAs, product managers, executive leaders
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
Going From AI Proofs to AI in Production in Government
Toby Cappello, VP of WW Expert & Delivery Services for Watson AI, IBM
Government isn’t getting the same value from AI as the commercial sector. Challenges with skills, culture, and organizational process all contribute to slow AI adoption. However, commercial organizations have had to overcome similar challenges. In this talk, you’ll hear the keys to success with AI, being followed by IBM commercial clients driving successful use cases to increase performance, lower costs, and improve the end-user experience.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Connecting Moments with Blended AI & Next Gen Communications
Bruno Bertini, Solution Lead, Genesys
To drive growth, leaders must take on a visible, assertive and decisive profile in directing your whole organization toward new business opportunities, new customers and new sources of revenue. It’s time to get out of the call center and into the boardroom. Connecting moments across marketing, sales, and services with streamlined and innovative technologies such as AI. The discussion will outline the imperative every company has to created connected experiences to drive new levels of customer engagement now and in the future.
Monday, October 15, 2018 02:10 PM|Monday, October 15, 2018 02:30 PM
Magic Quadrant: Mobile App Development Platforms
Marty Resnick, Sr Director Analyst, Gartner
Jason Wong, VP Analyst, Gartner
Application leaders face an increasing array of digital channels to support, from apps to chatbots to VPAs. We evaluate the major MADP vendors that are used to accelerate and scale mobile app development, as well as deliver post-app experiences supporting digital business.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Data Defined. The Good, the Bad and the Ugly!
Shamlan Siddiqi, CTO, NTT DATA
Like it or not, individuals are increasingly in the driver’s seat when it comes to managing their personal data. Data intelligence, analytics, control and privacy/security are not only of paramount importance to businesses and governments, but to consumers too. As we enter the fourth industrial revolution, we as a society are at an inflection point – how do we maximize, harness and protect our data? This presentation will provide an overview of the state of the data economy in an opt-in era and what's ahead as we create change for meaningful and personalized insights with predictable outcomes.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Making your Digital Transformation Work Better for You
Allan Leinwand, CTO, ServiceNow
David Record, Division Chief, Department of State
Your employees are the keys to successful digital transformation. When freed from onerous processes they can apply their creativity to amaze your customers and build better products. Join ServiceNow CTO Allan Leinwand to discuss the link between automation and innovation as a way to propel transformation and improve customer and employee experiences. Allan will be joined by David Record, Division Chief from the U.S. Dept. of State who will discuss rapid application development and modernization efforts to automate workflows and provide a common platform for more than 110,000 employees.
Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 06:20 PM
Digital Crisis or Redemption - The Uncomfortable Truth
Matthew Saskin, Vice President, Customer Experience, Dimension Data
High-performing disruptors are outpacing established market leaders by committing to the opportunity created by the digital revolution. The digital dilemma in enterprises is deepening and organizations must choose a path between digital crisis or redemption. This is the clear message from the 2017 Global Customer Experience (CX) Benchmarking Report from Dimension Data. Hear from Dimension Data on key findings and trends from their annual CX benchmarking report.
Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 06:20 PM
UX Strategies to Create Value with Video Collaboration
Kirk Muffley, Vice President, AVI-SPL
Hear insights from global F100 peers about the UX framework for creating value from your investment in video conferencing and collaboration in the digital workplace. Successful programs have user-centric models to design, deploy, embed, and measure UC and video technology as a business enabler.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
From Digital Chaos to Digital Transformation
Matthew Nolan, Director of Product Marketing, Pegasystems
Ying Chen, Head of Product Marketing, Platform Technologies, Pegasystems
Too often organizations find themselves chasing after success in a world of digital chaos. This session uncovers the three well-intentioned mistakes that lead to disconnected experiences, increased complexity, and new digital silos. Hear how to avoid these mistakes and see how successful organizations have approached digital transformation, leveraging AI and Robotic Automation to bridge the digital gap between customer engagement and the operational systems that fulfill each customer promise. Learn how to future-proof your business and reap the rewards of true Digital Transformation.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
What You Can do Today for your Digital Transformation
Cliff Gumkowski, President NA Data Center Group VP/GM, Lenovo
Digital transformation is causing seismic upheavals in every industry. As new, innovative business models overturn entrenched business models, we all need to fast track an effective technology strategy to foster innovation. In this session, Cliff Gumkowski, President, DCG Sales for Lenovo, and visionary on customer digital transformation will step out of the sales pitch and dive into the key drivers of digital transformation that we see for our customers each day. You’ll walk away with real world advice on how to drive change today.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:30 AM
Roundtable: Digital Commerce Implementation Success Stories for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Christina Klock, Sr Director Analyst, Gartner
Analyst-facilitated roundtable of success stories experienced implementing a digital commerce solutions. Goal of the discussion is to share strategies that have been used in the technical implementation or ongoing life cycle related to a digital commerce ecosystem. Complex integrations, deployment gaps, performance woes and pervasive functional customization are also welcome topics here.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Superior Customer Experience — The Winner Takes It All
Jenny Sussin, Managing Vice President, Gartner
There was a time when having a second best customer experience was not punished by customers, employees and investors. But in 2018, the organization with the best customer experience is being disproportionately rewarded and the winner takes it all and the loser has to fall. So what are those with the superior customer experiences doing differently, how have they turned their vision into reality and how can you adopt their best practices to also come out on top?
Tuesday, October 16, 2018 01:15 PM|Tuesday, October 16, 2018 01:30 PM
Supporting your Business Goals with AI-driven Wireless
Jeffrey Aaron, VP Marketing, www.mist.com
Wireless is more critical than ever. But it is also harder than ever to manage. The amount of devices and applications are growing exponentially, as is the expectation for wireless networks that are predictable and reliable. AI is the answer. Through automation and insight you can increase Wi-Fi reliability and performance, all the while delivering amazing new location services that help drive business value. Join Mist when we walk through how to use AI to build the new wireless network, including specific use cases and real world examples
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Accelerating Transformation with Modern Business Apps
Brenda Bown, GM, Dynamics Product Marketing, Microsoft Corporation
Industries today are digitally innovating. Customer experiences need to be personalized and contextual, gaining insights across their lifecycle to stay ahead of the demands. Learn how Microsoft empowers organizations to implement modern and intelligent business solutions that work together and drive optimal business outcomes for customers.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Beyond Chat: Opportunities for AI in Customer Engagement
Evan Dobkin, Product Marketing Manager, Aspect
AI in Customer Service goes far beyond chatbots. So now that the chatbot hype is at the tail end of its cycle, the real value search for AI applications begins. In this session we will separate useless from useful AI opportunities, show how big data initiatives can create deeper insights and richer, more useful applications, and how to find the right balance between human and artificial intelligent in workforce environments.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Meetup: Best Practices for Developing a Digital Customer Experience Strategy
Peer Open Discussion (no Gartner facilitation), ,
My organization is developing a plan to create a digital customer experience strategy. Where have you found success? What hurdles did you encounter? Were you able to overcome them? How did you determine which aspects the business owns vs. IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:45 PM
Application Performance in an Agile World
Rick Barker, Software Engineer Manager, The Home Depot
Increased customer demand continues to spur organizations to evolve their software development processes. Retailers like Home Depot, who've already embraced agile delivery, have realized significant speed and quality gains contributing to the bottom-line improvement. Continuous performance testing is an integral part of the Agile process, requiring openness to operating model transformation and toolchain optimization. See this evolution through the lens of the world’s largest home improvement retailer.
Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:50 PM
Applications without Borders - Best Execution Venue for Apps
Scott Brindamour, Sr. Director, US Cloud & Hosting Architect Specialist Team, CenturyLink
In the Digital Economy, delighting customers means providing frictionless, intuitive experiences that meet them precisely where and when they want products and services. Selecting the best execution venue for your applications can make all the difference in your customer experience.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Partnering for Success: One Organization’s Journey
What does it take to move an organization from a build shop to one that partners for success? Marc Probst, CIO and Vice President at Intermountain Healthcare, discusses the accomplishments Intermountain has achieved as they shift their focus to one that seeks to provide the best customer experience while retaining valuable knowledge and people. Marc will present strategies for successful partnerships and illustrate the difficulties change can exert on an organization.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
The Five Principles of an Always-On Customer Experience
Matthew Nolan, Director of Product Marketing, Pegasystems
In this session, we’ll explore how truly disruptive companies are raising the bar for customer experience, right now – leveraging data from across channels to optimize every aspect of the journey – bringing customers closer, and earning the right to expand those relationships. Key Takeaways: •Understand how brands, with leverage and market-power, are disrupting the market •Learn how data and artificial intelligence is fueling modern customer interactions •Hear case studies from organizations using AI to expand customer acquisition, optimize retention, and convert new sales opportunities
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Workshop: How Manufacturing Gets Started With Immersive Technologies: The Reality of Virtual, Augmented and Mixed Realities
Marty Resnick, Sr Director Analyst, Gartner
Immersive technology increases productivity in the warehouse, adds efficiency to equipment maintenance and repair, optimizes transportation and logistics, expedites employee readiness and ramp up, and creates new and innovative ways for supply chain and manufacturing processes. All of these areas will be discussed along with real-world use cases and best practices for getting started.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:15 PM
Ask the Analyst: Are We Still Supposed to Care About Social Media?
Jenny Sussin, Managing Vice President, Gartner
This Ask the Analyst session will answer a question on the mind of busy, overtasked CIOs — are we still supposed to care about social media? This ATA will answer questions like: - What is the latest with Facebook? - Are we supposed to be on Snapchat? - What are some success stories of other companies using social media?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 01:15 PM|Wednesday, October 17, 2018 01:45 PM
Powering IT Transformation through Enterprise-wide AI
Ugo Orsi, VP of IT Operations, Loblaw
Dr. Harrick Vin, Vice President and Global Head of Digitate, Digitate
Join us to hear a success story of one of the largest North American companies achieving enterprise automation. They will share their recent experience to achieve operational benefits as well significantly improve business agility and customer satisfaction. Learn how you, too, can reimagine your enterprise digital IT operations with artificial intelligence. Don’t miss this session!
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Customer Experience Technology Foundations
Nadine LeBlanc, Sr Director Analyst, Gartner
Creating a superior customer experience is top of mind for CEOs, so providing the technology foundation to deliver a superior customer experience must be top of mind for CIOs. In this session, we'll look at the technologies which serve as systems of record, systems of differentiation, and systems of innovation for building a superior customer experience.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Use the Power of Five to Overcome Digital Disruption
Helen Huntley, VP Analyst, Gartner
CEOs and CIOs are facing unprecedented disruptions caused by digital business. This presentation focuses on the Power of 5. 5 key actions to help weave through chaotic times. We will discuss business model evolution, changing the value conversation, concentrating on the customer, building an innovative culture and talent acquisition strategies.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Transformational Technology for Better Human Experience
Laurent Philonenko, SVP - CTO, Avaya
Consumer expectations on how they engage with businesses have shifted. And contact centers—the first points of interaction in a customer’s journey—must follow suit. Getting there isn’t simply about adding more technology. It’s about making customer service more human by using the right tools and technologies, like A.I., that leverage a company’s data-rich channels to create better experiences, transforming how business is conducted. Avaya's Laurent Philonenko will describe how you can use disruptive technologies to transform those experiences for bottom-line and brand loyalty impact.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Winning in China: How to Leverage Cloud and AI
Davy Wang, Head of Technology, Tencent Cloud
This session will help you understand your cloud options in China to help you refine your digital strategy. Chinese consumers are leading adopters of technology in the world. Competing in China today means having features and capabilities that are not common in other markets. Companies entering China must embrace its digital landscape to compete with incumbent local players. Learn about how leveraging a native cloud provider can enhance your offering in China with better security, localized features, at lower costs, and advanced digital capabilities that Chinese consumers have come to expect.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:15 PM
Roundtable: Embracing and Creating Value From Shadow IT in a Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)
Tina Carkhuff, Executive Partner, Gartner
Christian Hestermann, Sr Director Analyst, Gartner
Midsize enterprise IT leaders need to reframe their perspective on "shadow IT," engage with it and adopt practices that will exploit it as a delivery mechanism, albeit with some guardrails and clarification of accountability to mitigate the risks and enhance the value. Join us for this peer-driven discussion around the challenges of shadow IT and how to be involved in work that may address unmet IT customer needs.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Powering Digital Business: The Future of Commerce
Christina Klock, Sr Director Analyst, Gartner
Jason Daigler, Sr Director, Analyst, Gartner
Gene Alvarez, Managing Vice President, Gartner
An online commerce experience that is efficient and customer-friendly is no longer a differentiator — it is mandatory. Business leaders and CIOs must focus on the future of digital commerce to differentiate today — one which solves problems, is anticipatory and is pervasive when and where customers need it.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:15 PM
Ask the Analyst: Do This Next: A Leaders Guide to Rebuilding Trust After a Security Breach
Barika Pace, Sr Director, Analyst, Gartner
Barika Pace, Sr Director Analyst, Gartner
Consumers are increasingly concerned about data privacy and trust. News of a security breach can become headlines quickly. In fact, 86.55% of 2,000 respondents stated that they were "not at all likely" or not very likely" to do business with an organization that had suffered a data breach involving credit or debit card details. Added to this is the health and safety consequences of IoT products that now require additional attention. Bring your questions to this highly interactive session and examine the steps needed to establish trust and protect a company's brand.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 04:50 PM|Wednesday, October 17, 2018 05:10 PM
Magic Quadrant: CRM Customer Engagement Center
Nadine LeBlanc, Sr Director Analyst, Gartner
This will be a theater session on the 2018 Customer Engagement Center Magic Quadrant. In this highly interactive session, attendees will have the opportunity to question Gartner about the assumptions and analysis that support our positions on the vendors that supply customer service and support software for the contact center. We emphasize the emerging enterprise requirements for AI-driven applications, conversational interfaces and mobile-first/customer first process design.
Wednesday, October 17, 2018 05:30 PM|Wednesday, October 17, 2018 06:00 PM
The Economics of FOMO: The Next Generation of Customers Fears Missing Out
Jenny Sussin, Managing Vice President, Gartner
A new phenomenon has emerged over the last decade thanks to millennials and generation-Z — it's called FOMO or "the fear of missing out." Technology has created and can somewhat solve FOMO, elevating the CIO's role as technology ambassador to the organization. By understanding the economics of FOMO, CIOs can continue to position themselves as true customer advocates and digital business leaders.
Wednesday, October 17, 2018 06:10 PM|Wednesday, October 17, 2018 06:30 PM
Magic Quadrant: Digital Commerce
Christina Klock, Sr Director Analyst, Gartner
Gartner's Magic Quadrant provides standards for market analysis and assessment to support buyers in selecting vendors and services. In this session, we clarify what digital commerce applications involve today, provide an overview of market conditions and assess the vendors on the Magic Quadrant.
Wednesday, October 17, 2018 07:10 PM|Wednesday, October 17, 2018 07:30 PM
Bringing Order to Chaos: A Real-Life ITSM Success Story
Alan Berkson, Global Director of Community Outreach / Analyst Relations, Freshworks
Volker Otto, VP, IT & Facilities, PowerSchool
What happens when you acquire 7 different teams in 16 months with 7 different ways of managing IT? It often means chaos. When Powerschool had 7 acquisitions in 16 months they more than tripled their number of employees, and were faced with the challenge of integrating those teams, technically & culturally. Follow the journey of Powerschool’s Vice President, Volker Otto, as he brought order to the chaos. Learn how he focused on people, processes and tools to establish & implement an ITSM solution, raise the organization’s IT maturity, and improve the experience of millions of end users!
Thursday, October 18, 2018 11:00 AM|Thursday, October 18, 2018 12:30 PM
Workshop: Getting Started With Immersive Technologies — The Reality of Virtual, Augmented and Mixed Realities
Marty Resnick, Sr Director Analyst, Gartner
Immersive technologies are changing the way businesses view typical enterprise processes. Immersive technology increases productivity in the warehouse, adds efficiency to equipment maintenance and repair, optimizes transportation and logistics, expedites employee readiness and ramp up, and creates new and innovative ways to market to customers. All of these areas will be discussed along with real-world use cases and best practices for getting started.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Designing the Customer Journey: A Multidisciplinary Team Approach
Bruce Robertson, Distinguished VP Analyst, Gartner
Customer experience (CX) has never been more critical, and yet the way most enterprises focus on improving CX seems to be done in silos. Instead, CIOs and other business leaders should multidisciplinary approach to drive better CX. This session will describe how these teams must design the customer journey across the silos inside IT and inside the enterprise: 1) What cases illustrate the multidisciplinary approach succeeding and what was their CX journey? 2) What best practices can your enterprise leverage on its CX journey? 3) What pitfalls should you avoid on your CX journey?
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Unifying Business Technology and Information Technology Demands System of Systems Thinking
Andy Kyte, Distinguished VP Analyst, Gartner
The delivery of IT capability is fragmenting at the same time that customers and employees expect everything to work seamlessly. The old rules, design principles and governance structures are incapable of coping with the fragmentation between information technology and multiple instances of business technology. Business and IT need to understand and adopt systems of Systems Thinking and they need to do it quickly.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Who Is Waldo? Beyond Contextualization Toward True Customer Intimacy
Erick Brethenoux, Sr Director Analyst, Gartner
Artificial intelligence (AI) techniques can make customer relationships highly personal, yet, organizations still focus on unidirectional relationships where individuals are ignored in favor of their spending power. Because of the rapidly rising volume of interactions and transactions, human employees can no longer keep up with the level of personalization required to deliver personalized services, engendering mistrust and resentment. Best practices around AI advances in customer analytics can help in re-establishing brand loyalty and trust.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Ask the Analyst: Investments That Will Make Sales Happy
Melissa Hilbert, Sr Director Analyst, Gartner
There are critical investments beyond the CRM tool that will enable your sales force. We will explore the use cases and technology for sales enablement including content, training and coaching along with capabilities around AI/ML to increase sales rep performance and have a better customer experience. To make sales organizations successful, they need access to tools and processes to make them more proficient and productive, not just make sales. These tools will help to make a better customer experience.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
Scaling Digital Design: Building Practice and Scope
Bruce Robertson, Distinguished VP Analyst, Gartner
Every organization Gartner talks with wants to make agile concepts deliver great results — and many have had some early successes. Now, enterprises want to scale that out — out of IT to the business and out of a small group to a wider scope. This session will show how enterprises scale digital design and how to lead this effort. 1) What are illustrative cases of scaled practice and scope? 2) Who is doing what work and where do people report? 3) What are the best practices to leverage and pitfalls to avoid?
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Ask the Analyst: Are Insurance Core Systems an Essential Part of Your Digital Strategy
Richard Natale, Sr Director Analyst, Gartner
We will consider both sides of the argument: Either that insurance organizations should treat core systems as systems of record only (keeping innovation separate) or that core systems are an integral part of transforming the organization (innovation is embedded within).
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
The Road to the Future of Higher Education
Terri-Lynn Thayer, VP Analyst, Gartner
Higher education institutions in 2023 will look quite different due to trends shaping society, education and the economy. Despite higher education's lack of digital urgency, institutions' digital ambition will shape how institutions respond so as to leverage the trends and technologies rather than succumb to these pressures. This session will discuss trends, technologies and business models impacting higher education and highlight a roadmap for a successful digital transformation.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Meetup: Digital Transformation in Insurance
Peer Open Discussion (no Gartner facilitation), ,
How do you feel technology is re-defining the insurance industry? Increased information through sensors, IoT and digitalization create new usage led insurance propositions that pose both opportunities and risks. How do you feel it's best to partner, compete and thrive in the future platform economy? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Retire Your Legacy Systems and Technical Debt Using a Digital Government Technology Platform
Bill Finnerty, Sr Director Analyst, Gartner
Digital government technology platforms (DGTP) enable digital government transformation but more importantly, an escape from the perpetuation of siloed business processes and technical debt embodied in legacy thinking and systems. CIOs taking a forward thinking approach to solutions architecture need to master their organization’s business, consider opportunities for modernization present in their DGTP roadmap and recognize how a platform approach changes IT’s interactions with program areas. Screen reader support-enabled.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
A View Over the Digital Banking Horizon: Scenarios for You and Your Industry
Alistair Newton, VP Analyst, Gartner
Mapping out scenarios for a digital banking world — describing the threats and opportunities emanating from the digitalization of the industry practical implications and issues associated with each scenario and quadrant.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
The Digital Frontline in the Battle Over Healthcare's Future
Jeff Cribbs, VP Analyst, Gartner
New entrants, unconventional alliances, and technology change are creating a new order in healthcare. The battle for healthcare market share has missed the mark on what consumers want and need. A new model is emerging: orchestrated, satisfying, and leveraging digital business strategies delivered by unconventional partners (Amazon, CVS, Walmart) in health. Adapt your strategy, role, and execution to the new landscape of health value.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Internet of Energy Is a Solution for Our 4D Energy Future
Zarko Sumic, Distinguished VP Analyst, Gartner
Utility business is driven by four D forces: Decarbonization, decentralization, digitalization and democratization.The new energy provisioning, either centralized or decentralized, will require access to an open energy delivery infrastructure that will resemble internet. This presentation will highlight forces shaping utility sector, explore new Internet of energy operating models and highlight key enabling technologies such as digital platforms and blockchain.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Life Science Companies' Digital Platform Implementation Plan
Michael Shanler, VP Analyst, Gartner
Life Science companies must choose a role aligned with their digital ambitions to design and build a platform for their business success. Establish your digital platform to participate, or lead, in creating health value in the broader healthcare ecosystem. Follow best practice steps to define, design, and implement your digital platform. Learn from successful case studies across industry to ensure your own success.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Three Pitfalls Communication Service Providers Can Avoid When Undergoing Digital Transformation
Mentor Cana, VP Analyst, Gartner
Most CSPs are undergoing some form of digital transformation initiative. Some are progressing well, some are not. Of those who are not, they share common pitfalls. This presentation will highlight what not to do (and what to do about it), based on observations and learnings from CSPs.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Retail Scenarios for 2025 and Beyond
Robert Hetu, VP Analyst, Gartner
Not an apocalypse, but retail is in an evolutionary event nonetheless. Only those that can adapt quickly will survive over the long haul, but what is next for retail? New growth generated by emerging technologies, alternative and adaptive business models and very curious partnerships all must be considerations. Come explore these and other scenarios which will position retailers for success in 2025 and beyond.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:15 AM
Roundtable: Innovation and Modernization — The CIO Role in Law Enforcement
Scott Merriman, Sr Executive Partner, Gartner
Law enforcement organizations often see new technologies as prone to risks for new crime. This roundtable will explore opportunities for offered by emerging technologies, such as advanced analytics, artificial intelligence and virtual/augmented reality and how to address barriers to adopting an innovative mindset, regulatory limits, discussing examples of projects participants are pursuing.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:15 AM
Roundtable: Enterprise IT Spending for the Manufacturing — Are We Balanced to Produce Business Enablement and Transformation?
Moacyr Gomes, VP, Executive Partner, Gartner
In this Roundtable, we will discuss with your peers how should we be seeking to develop business strategies and plans for the manufacturing business in a way to continue the gradual transformation.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Public Sector: Harvest the Value of Digitization
Dan Kent, CTO Federal, Cisco Systems
Public Sector CIOs are leading the digital transformation of their agencies. Cisco Public Sector CTO Dan Kent will lead an interactive discussion giving real-world guidance for agency IT leaders on how to provide a better and more secure citizen experience through the lens of architecture, software, cloud, and IoT.
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Hybrid Strategies for Enabling Nimble Innovation
Adam Saenger, VP Networking Solutions, CenturyLink
Evolving operating landscapes require flexibility to respond to workforce & patient needs. Learn how to be nimble with a secure Hybrid Networking Strategy – scalable, adaptive, policy-managed connections to disparate resources for enabling efficient innovation and a superior customer experience
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
The AI Opportunity in Government Transformation
Susie Adams, CTO, Microsoft Federal, Microsoft
Why should government leaders care about AI? This intelligent technology helps the public sector deliver enhanced services to citizens at lower cost. Learn about Microsoft’s ethical and responsible approach to AI, and how we’re helping organizations transform society and get value from AI today.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Is Digital Government About Transformation, Optimization or Both?
Rick Howard, VP Analyst, Gartner
The technologies and capabilities now disrupting and transforming private sector industries are being adopted more slowly and with less urgency by government. In this presentation, government CIOs will learn how to speed progress by prioritizing business optimization over transformation and establishing realistic expectations about the scale and scope of change their organizations can absorb.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
How to Scale Higher Education Is the Elephant in the Room
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner
The 2018 CIO Survey identified scaling digital business as the new frontier for all industries. Higher Education is no different. Scalable affordable quality education is a challenge of societal proportions today and how we succeed may define humanities future. This session outlines some practical approaches to traversing the trough from the Peak of Inflated Expectations to the Plateau of Productivity by understanding the dimensions of scale, barriers to scale and what you can do to set the foundations for successful scaling today.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
U.S. Healthcare Payers' Practical (Hype-Free) Digital Plan
Mandi Bishop, Sr Director Analyst, Gartner
Disruptive trends and unconventional partnerships (Amazon, Walmart, CVS) put payers' digital transformation on the front burner: Level-set your digital business transformation ambition vs. digital enablement reality. Learn which digital initiatives in healthcare and beyond are working. Overcome key obstacles that doom practical digital implementations — and set yourself up for long-term transformation success.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Why Insurance CIOs Need a Digital Business Platform Roadmap and What It Entails
Juergen Weiss, Practice Vice President, Gartner
What are the building blocks you need to support the new value proposition for a digitalized insurance business? How do life and P&C insurance CIOs identify the technologies they need to successfully manage their ecosystems, their customers, their data and their employees? The Insurance CIOs needs a digital business platform capable of integrating diverse technologies such as analytics, blockchain or the Internet of Things. This session will help CIOs build the technology roadmap for the business ecosystems and the digital business platforms they need to deliver their new value proposition.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Provider CIOs: How to Cross the Divide to Successful Digital Care Transformation
Mike Jones, Sr Director Analyst, Gartner
Provider pressure to digitize care and transform their value has reached a tipping point. Provider CIOs' leadership challenges (culture, politics, architecture) match their technology challenges (IoT, Blockchain, HIE, EHR). Enable digital care transformation at the intersection of your organization, digital strategy, and technology mastery and set a path to accelerate your progress over the next 12 months.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
How to Create Value With Intelligence in the Redefined Communication Market
Mentor Cana, VP Analyst, Gartner
Creating competitive differentiation does not come through incremental changes now that CSPs are competing with digital natives. In this session, we address the disruptive and proactive changes that CSP CIOs must drive to create new value by developing their data lakes as new assets, and use new and emerging technologies as platforms enablers. To do so they must productize both their data lakes and the Intelligence related capabilities, rather than using them for operational excellence only.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Better Together — Building Digital Retail Ecosystems Through Collaboration and M&A
Joanne Joliet, Sr Director Analyst, Gartner
Winning in retail today requires a digital business ecosystem that extends beyond a retailer's typical suppliers. This session will review recent examples of retailers who have developed strategic partnerships or made acquisitions to strengthen their core competencies, competitive advantage and customer value proposition.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Meetup: “Beyond the Pill” – Digital Business Opportunity in Life Sciences
Peer Open Discussion (no Gartner facilitation), ,
Drug companies are under immense pressure to look "beyond the pill" and create new value. Developing new patient-centric channels, products and services requires a solid digital strategy. But how do other members of the Life Sciences ecosystem need to be engaged? Are Healthcare Payers thinking about how to cover “Beyond the Pill” services? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:15 PM
Roundtable: Utilities — How to Move Forward on Your Digital Transformation
Alberto Ruocco, Sr Executive Partner, Gartner
Energy and utility companies are predominantly in the early stages of their digital transformation. Digital technologies hold great promise to optimize utility operations while disruption resulting from digital innovation at the grid edge creates new opportunities for digital energy provisioning. In this session, we will explore stages of your digital journey (ambition, design, deliver, scale or refine) and share best practices for overcoming common digital transformations challenges.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:45 PM
Workshop: Use Digital KPIs in Utility Scenarios to Prepare for Change
Ethan Cohen, Sr Director, Analyst, Gartner
Ethan Cohen, Sr Director Analyst, Gartner
Energy utilities face a decade or more of unpredictable, disruptive operating conditions. Taking the four scenarios (survivalists, landlords, explorers, pioneers) for the future as a framework, this workshop will enable participants to identify, design and establish KPIs that will enable utilities to plan and act on the scenario that best suits their chosen business model and strategy.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:45 PM
Workshop: Assess Your Digital Banking Maturity With the Gartner DMA Model
Vittorio D'Orazio, Sr Director Analyst, Gartner
The Gartner Digital Maturity Assessment (DMA) provides business and IT leaders from banks and investment services (BIS) firms with a baseline assessment of the current degree of digitalization within their organizations. This self-assessment tool can be used to take a one-time snapshot of an organization, or it can be repeated periodically to track the progress. The workshop will include: - Description of what the DMA model is and how it works, - Early findings and benchmarks, from the market - Milestones and A final Q&As session will conclude the clinic
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:20 PM
Spotlight: From Projects to Products: A New Funding Model for IT
Miles Gibson, VP, Advisory, Gartner
The IT funding model is broken. CIOs find product-aligned teams faster, more iterative and better at managing uncertainty. Business unit leaders devote a growing share of their budgets to technology. Yet, CFOs still want the apparent certainty and cost control of project-based funding. This session will show how leading CIOs moved technology funding from rigid project-based models to product-level funding that promotes innovation, continuous delivery and close stakeholder engagement.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
The Workplace and Education Are on a Collision Course and It Is a Good Thing
Glenda Morgan, Sr Director Analyst, Gartner
The traditional distinction between higher education and the workplace is collapsing. Workplaces rely on staff with high degrees of digital dexterity and data fluency. The changing workplace also means that, many staff are looking to reskill and upskill to advance in their careers or to change careers. Higher education institutions needs to respond to these changing demands in the types of programs they offer, how they support student learning and how they engage with their partner ecosystem. What does this mean for you as CIO and how can you help your institution navigate this changing environment.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Flexible Government Acquisition Is Neither Oxymoron Nor Unicorn
Rick Holgate, Sr Director Analyst, Gartner
"Flexible acquisition" in government is not as self-contradictory as it sounds. However, governments must break the historical patterns of procurement, and explore and embrace the acquisition approaches of the future — SaaS/cloud; lightweight/agile/smaller; multivendor; broader vehicles; new firms vs. old; crowdsourcing/civic tech; nontraditional contract authorities, mechanisms; and resilient/agile acquisition (risk shifting).
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Here It Comes: Wave Three of Healthcare Consumer Engagement
Jeff Cribbs, VP Analyst, Gartner
Harness a new wave of practices and technology to deliver consumer engagement for your healthcare organization: Consumer access and control of health data will fundamentally change the health data economy. In wave three, digital becomes more digital (automation), and humans become more human (conversational interfaces). Use this vision to plan your engagement strategy.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
How to Build Customer Experience Digital Technology Platform for Utilities
Zarko Sumic, Distinguished VP Analyst, Gartner
This presentation will provide an overview of strategic roadmap for transforming internally focused CIS applications into a utility customer experience digital technology platform. The approach will leverage several Gartner frameworks including strategic technology matrix, Hype Cycle and pace-layered architecture to help clients transform monolithic back-office application into a new set of capabilities required for digital utility transformation.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Measuring Success in Digital Banking: KPIs, Value and ROI
Alistair Newton, VP Analyst, Gartner
Expanding on the digital banking taxonomy capability for financial agility, we start to explore new ways of measuring success in digital banking.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Putting Digital Government Strategies Under the Microscope
Andrea Di Maio, Managing Vice President, Gartner
2020 is less than 20 months away. It is time for taking a long hard look at your digital government strategy. Government CIOs need to capture the evolving digital opportunities and risks for their organization's core business and shape the business strategy accordingly. This session gives CIOs the tools to assess digital urgency and readiness in order to adjust their strategic direction and maximize the value of their investment.
Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
How Video Communications Helps in the Pursuit for a Cure for Cancer
Harry Moseley, CIO, Zoom
John McFarland, Director - IT Business Management, Moffitt Cancer Center
Learn how video communication is aiding in the acceleration of cancer research at Moffit Cancer Center.
Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
Conversational AI for the Digital Bank
Jennifer Hewit, Director, Credit Suisse
IPsoft is proud to present an industry leading case study from Credit Suisse, one of the world’s top financial services organizations. During this session, you will learn how Credit Suisse uses a cognitive agent to resolve IT issues quickly and efficiently. From this real-world case study, learn how to apply AI best practices and strategies to your organization, and ensure you are at the forefront of the digital revolution in banking.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Strategic Roadmap for Student Information Systems
Robert Yanckello, Sr Director Analyst, Gartner
The student information system is an essential element of the institution's digital strategy. No longer just a system of record, the SIS is a primary engagement tool for both students and faculty. Standing still with your SIS is not an option. Gartner will explore the 3 to 5 future states of SIS. We will identify the gaps and explore the alternate migrations paths of renovation and replacement. Higher ed. CIOs will takeaway the key elements to a successful SIS strategy that will result in a modern, relevant SIS capable of supporting the institution's digital transformation.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
For Agile Modernization in Government, Stop Admiring the Mountain and Start Climbing
Cathleen Blanton, VP Analyst, Gartner
Transformation won't happen through digital government programs that tinker around the edges. Government needs to be brave and strategic, and embark on the biggest transformation of a generation, rebuilding a digital-native-oriented government. How do you stop being intimidated by the magnitude (of work, funding/technical debt, cultural impediments) and break it down into finite, manageable steps in multiple dimensions (financing, technology refresh, new service delivery models and organizational change management).
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Is It Time to Get Serious About Blockchain in Government?
Rick Holgate, Sr Director Analyst, Gartner
Governments have been seduced by the promises of blockchain in innumerable use cases. Was all the giddiness worth it? What have we learned? Is it finally time to sober up and get serious? Or is the binge still on? Looking back on a year of irrational exuberance, we observe some moments of lucidity and offer advice on thinking rationally and constructively about next steps.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
How Oil and Gas CIOs Can Design IT's Operating Model to Be Fit for Digital
Simon Cushing, Sr Director Analyst, Gartner
Rich McAvey, Distinguished VP Analyst, Gartner
The typical oil and gas IT operating model has been optimized for cost-effectiveness and service delivery. This model is challenged by the changing role of IT and growth of information and technology capabilities throughout the enterprise. This session explains how oil and gas CIOs can understand the forces driving change and apply a framework for design of a new IT operating model.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Healthcare Unbounded: Technologies that Break the Institutional Barriers to Delivering Health Value
Mark E. Gilbert, Sr Director Analyst, Gartner
Disruptive forces, emerging technologies and new alignments enable more value in healthcare: Many barriers prevent the cross entity orchestration of care today Technologies like blockchain, HIEs, digital twins and IoT enable you to break down the barriers among healthcare entities Deploy these technologies to drive innovation and deliver health value across the healthcare ecosystem
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Refocus on Customer Centricity for Retail Digital Business Success
Joanne Joliet, Sr Director Analyst, Gartner
Many retail companies are still organized to successfully operate in silos instead of structured, to support unified commerce and digital business. This session will assess retailers who have "gotten it right" and offer inspiration on how to transform your own organization with an organization structure that blends human capital, machines and partners for digital business success.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: How to Best Leverage Compelling IoT Plans? (Limited Capacity, First Come First Served)
Nathan Nuttall, Sr Director Analyst, Gartner
IoT drives new business models, processes and the use of new technologies throughout the enterprise. All of which are challenging to balance both commercially and technically. This discussion focuses on how to manage these challenges and create business value from IoT deployments using compelling IoT strategies and plans. This is an open forum to ask questions, interact and gain insights from Gartner and your peers.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: What Are the Top Technology Trends Impacting Midsize Enterprises? (Exclusive for Midsize Enterprise Attendees - Limited Capacity, First Come First Served)
Joseph Provenza, Sr Director, Analyst, Gartner
Mike Cisek, Sr Director Analyst, Gartner
Joseph Provenza, Sr Director Analyst, Gartner
Join a small group of midsize enterprise CIOs for this highly interactive Q&A session. Frequently asked questions include: • What are the top technology trends impacting midsize enterprises? • Which technologies can improve business outcomes for midsize enterprises? • How can midsize enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Mentor-led Meetup: Digital Transformation in Quebec (discussion in French)
Alain Pinsonneault, Manager, ICT Strategic Planning and Cross-Functional Projects, Hydro Quebec
How will digital transformation change your business model? What are your main challenges? What are the business issues that concern you? Do you need to review your service offering? What impacts will this have on your current way of doing things? Do your clients understand the impacts? Do your customers endorse this change? Please note: This discussion will be in French. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 05:00 PM
Workshop: Delivering Transformation Through Execution Excellence
Ed Sterba, Sr Executive Partner, Gartner
Large-scale transformation initiatives have a 66% failure rate. Learn how to be part of the 34%. This workshop helps our clients learn "5 Keys" for Delivering Successful Transformation. The objective of this workshop is to bring awareness to critical factors beyond technology for a successful Transformation journey. The “5 Keys” are supported by our research and developed based on experiences of working with some of the world’s largest institutions who have attempted to implement complex transformational change across business and technology. The workshop provides an overview of the “5 Keys” and an opportunity for participants to share experiences and points of view in a workshop setting. Participants will leave with a guide on how to assess their organization’s readiness for Transformation and best practices for successfully executing Transformation.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Digital Assessment in Education — Beyond Putting "Electricity to Paper"
Kelly Calhoun Williams, VP Analyst, Gartner
Digital assessment was once about simply "putting electricity to paper." Today brings a wide variety of new ways to gain insight into learning, many of which will require new systems, new approaches and new conversations with instructional leadership. The CIO needs to be aware of the direction these trends are heading and how to position your institution or organization for this new future.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
From Uniform to Unique: The Radical Transformation of Manufacturing
Pete Basiliere, VP Analyst, Gartner
New manufacturing technologies are driving buyer demand for customized products and services. The evolution from modest product enhancements to a radically new customer offering will be facilitated by these technologies. Yet this transformation is not possible without the appropriate infrastructure and security. Learn what is necessary for IT to support the evolution that you will experience through 2023.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Democratizing AI for Business Value in Utilities
Ethan Cohen, Sr Director, Analyst, Gartner
Ethan Cohen, Sr Director Analyst, Gartner
AI technology engenders both massive promise and provokes striking fears in the utility industry. Democratizing AI is a framework for thinking about creating the right kind of AI for your organization and doing the best thing possible to unlock its value — making sure everyone has access to it.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
The Three Most Important Success Factors for Digital Transformation in Insurance
Jeff Haner, Sr Director Analyst, Gartner
The level of digital maturity among life and P&C insurance organizations is still mediocre at best and many insurance CIOs struggle to scale or reap the benefits of their digital transformation efforts. This presentation will present the most common mistakes in digital transformation and suggest best practices to mitigate them increasing the chances of success.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
You Get What You Measure: Your New Retail KPIs for Digital Business Success
Robert Hetu, VP Analyst, Gartner
Digital business requires new measurement criteria. This session will provide definitions and examples of key digital business KPIs that retailers need to implement in store, merchandising, supply chain, digital commerce, marketing as well as in supplier relations with CPG/manufacturing partners.
Monday, October 15, 2018 09:30 AM|Monday, October 15, 2018 10:30 AM
Gartner Opening Keynote: From Digital Transformation to ContinuousNext
Mark Raskino, Distinguished VP Analyst, Gartner
Helen Huntley, VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
Mike Harris, EVP, Research & Advisory, Gartner
Digital business transformation is upon us. Enterprises large and small recognize the power of technology to transform their ability to deliver value. But where is it leading? The Opening Keynote will connect the dots on your digital journey – from culture to technologies to strategy to operating models… all so you can adapt to a world of continuous change. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk, as well as through the Events Navigator app. The Dolphin Hemisphere Ballroom is reserved for CIO Experience attendees. Subject to availability, the ballroom may be opened up shortly before the session begins. For the Reveal Your Enterprise Technology Adoption Profile, your profile will be emailed to you within 48 hours.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 11:35 AM
Spotlight: ContinuousNext in the Public Sector
Kristin Moyer, Distinguished VP Analyst, Gartner
Rick Howard, VP Analyst, Gartner
Public sector organizations are adapting their operating models to keep pace in a world of continuous change. This session will provide key insights from the Symposium Opening Keynote to show how public sector leaders can benefit from — and contribute to — emerging practices so that their organizations can participate in the digital transformation of society.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Ask the Analyst: How Are CIOs Winning the Argument for Faster, More Flexible IT Funding?
Jaime Capella, Distinguished VP, Advisory, Gartner
Today's IT funding model is broken. Project-based funding and rigorous ROI expectations hamper continuous delivery and are biased against innovative, test-and-learn ideas. And while CIO budgets are heavily scrutinized a growing share of IT spending is business-led. This session will discuss how CIOs are making the case for change to their CFOs and answer questions about the practicalities of moving from project to product-based funding, and managing IT-led and business-led technology funding holistically.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
2019 Top 10 Trends and Technologies Impacting I&O
David Cappuccio, Distinguished VP Analyst, Gartner
As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while adapting to the increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Leading CIOs Should Introduce Venture Scaling for Advanced Digital Business
Graham Waller, Distinguished VP Analyst, Gartner
Enterprises unable to break free from an industrial-era design built for stability will not survive if their industry experiences digital transformations. Progressive CIOs in industries where digital giants loom can maximize value contribution by helping their peers build a competency that combines new business value innovation with the ability to rapidly scale winning ideas.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: Leadership in Innovation & Strategic Business Change (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,
As a Global Enterprise, are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Ask the Analyst: Should We Pivot From a Mobile Strategy to a Multiexperience Strategy?
Jason Wong, VP Analyst, Gartner
Is your organization struggling with delivering mobile apps, or are not getting the results you expected from mobile app usage? Are you wondering if you should reallocate your budget and resources to new digital experiences, such as chatbots, voice apps, AR, VR, MR or PWA? Bring your questions and hear from your peers to discuss whether a multiexperience strategy is right for you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Roundtable: Using Digital Initiatives in a Midsize Enterprise to Focus on Sustainable Business Growth (Exclusive for Midsize Enterprise Attendees)
Luis Anavitarte, VP Analyst, Gartner
Fifty-seven percent of midsize enterprises are not delivering digital initiatives and are at risk of losing competitiveness. Join us for this peer-driven discussion on ways to leapfrog to digital and consequently be able to start generating business moments and new business models.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:45 PM
Aspiring CIO Workshop: Building and Executing a Cloud Strategy
Ed Anderson, Distinguished VP Analyst, Gartner
Every organization must have a strategy for cloud computing. The benefits of cloud computing are too important to ignore, but there are many risks that must be managed for success cloud adoption. This workshop will provide practical guidance on how to build and implement a cloud strategy that can become the foundation for your cloud adoption and usage plans. NOTE: this workshop is geared to the needs of IT leaders who aspire to the role of CIO.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
Going From AI Proofs to AI in Production in Government
Toby Cappello, VP of WW Expert & Delivery Services for Watson AI, IBM
Government isn’t getting the same value from AI as the commercial sector. Challenges with skills, culture, and organizational process all contribute to slow AI adoption. However, commercial organizations have had to overcome similar challenges. In this talk, you’ll hear the keys to success with AI, being followed by IBM commercial clients driving successful use cases to increase performance, lower costs, and improve the end-user experience.
Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
How Intelligence Powers The Modern Workplace
Dave Heller, Sr. Product Marketing Manager, Microsoft
Intelligence in Microsoft 365 amplifies human capability and supports ingenuity to spark new ways of working. AI across Microsoft 365 leverages vast datasets and algorithms, delivering experiences that increase productivity, unlock hidden insights, and facilitate collaboration.
Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
Digital Transformation Sucess with Value Stream Management
Lance Knight, SVP GM ConnectALL, ConnectALL
In the digital era, CIOs are under pressure to create greater value for customers through innovation, while reducing time to market, improving quality and increasing efficiency. Agile and DevOps are key digital transformation practices employed by enterprises to modernize their application delivery, but these are not enough to prove that their transformation is delivering real value that can be measured and optimized. Practising an approach that brings end-to-end value stream management is a key success factor.
Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 12:55 PM
Checklist For Global SDWAN Transition
Victor Hou, Director of Strategic Enterprise Accounts, Expereo
SDWAN offers tremendous benefits for enterprise customers in cost savings, visibility, efficiency, control, enabling cloud, and much more. However deploying, managing, and supporting SDWAN is still very new for most enterprises especially with the vast amount of information and suppliers in the market place. This session will go through a checklist built based on 10+ years of global deployment for network and SDWAN across 200+ countries to help you ensure you select the right combination of partners for this future of WAN transformation.
Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 01:00 PM
Intel Unite®
Dave Buchholz, Principal Engineer, Intel Corporation
Come hear how Intel’s Unite® platform is providing a next generation open collaboration platform for workplace transformation. Our simple to use and deploy stack can deliver anything from simple wireless display up to a full Skype room, Zoom room, WebEx or Telepresence experience at a fraction of the cost of traditional models or hardware required today.
Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 01:00 PM
Augmented Analytics: 100% Adoption of Your Enterprise
James Butz, General Manager, Perficient, Inc.
Gartner estimates analytics adoption at about 30% of employees. To expand adoption to 100% of your enterprise, you’ll need to go beyond conventional dashboards and leverage modern technology to proactively bring insights to users. Watch these live demos for ideas on how to implement augmented reality, chatbots, voice, and natural language technology. Learn how to deliver intelligent recommendations and insights that transform your business.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
The Digital Transformation Imperative: Culture Matters Most
Samuel Tepper, Senior Director, Salesforce
Digital transformation begins with the employee. As executives focus on ensuring they meet the ever-changing expectations of customers, they also need to meet and exceed the expectations of their employees. Join Kevin Gibbs, CEO & Co-founder of Quip, Salesforce's mobile cloud collaboration platform, on how to approach about the critical intersection of software, culture, and employee empowerment.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Welcome to the Age of the Cloud Worker
Eve Phillips, Group Product Manager, Google Cloud
Andrew Lewis, Senior Manager, Information Systems, Whirlpool Corp.
The cloud has fundamentally transformed the world we live in. Today, everyone is a cloud worker — or should be preparing to become one. Mobility, speed, and collaboration are essential to thriving in the cloud era. Hear from Eve Phillips of Chrome Enterprise and Andrew Lewis of Whirlpool explains the benefits of a cloud-connected workforce and how to rethink workplace technology.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Funding Innovation Through Cost Optimization
Keith Barthelmeus, VP, Technology Business Management and T, Brinks
Jarod Greene, VP Product Marketing, Apptio
Wes Eugene, Senior Manager, TBM & Service Delivery, Aflac
William Leaming, SVP, First Citizens Bank
David Shive, Chief Information Officer, General Services Administration
Are run costs starving your innovation agenda? Funding critical digital transformation initiatives can be a struggle. Hear best practices for funding growth through optimizing run costs, and learn how technology leaders can become trusted innovation partners for their organizations.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Best Practices for Kickstarting Bimodal IT
Peer Open Discussion (no Gartner facilitation), ,
IT Executives are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learned so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Ask the Analyst: How Can Midsize Enterprises Exploit AI and Data Monetization to Grow Their Business? (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP Analyst, Gartner
Daniel Rotigel, Research Analyst, Gartner
CIOs in midsize enterprises must respond quickly to the changes caused by digitalization in order to increase sustainable business performance. Join our analyst and your peers to explore how successful CIOs focus on three critical areas to capitalize on the opportunities of digital business: how to ensure their personal job objectives are focused on business performance? How to accelerate the adoption of AI? How to monetize existing data assets and other intellectual property? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We pre-qualify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Top Trends in Application Architecture That Enable Your Digital Business Transformation
Elizabeth Golluscio, Managing Vice President, Gartner
You want to capitalize on digital business opportunities, but your current application estate is holding you back. How do you adapt your core application systems to enable you to take advantage of new opportunities? To leverage digital business ecosystems? To exploit big data? To deliver awesome customer experiences? To allow your people to work smarter? This session discusses the top trends in application architecture that can help you modernize your application estate and enable your digital business transformation, as well as how adopting these trends will impact your organization.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
The Blockchain Scenario
David Furlonger, Distinguished VP Analyst, Gartner
The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a roadmap to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
From APIs to Digital Platforms: API Economy Lessons for Building an Ecosystem
Paolo Malinverno, VP Analyst, Gartner
Any digital strategy needs to be enabled by an API-rich platform. Having an active ecosystem over the platform will give you solutions you would never have time or budget for internally. However ecosystems must be nurtured and managed. How are ecosystems built in the API economy? What makes them successful? What else do companies need to do to build an ecosystem to serve a digital strategy?
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
2019 CIO Agenda: Securing a New Foundation for Digital Business
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Digital business is maturing, from tentative experiment to application at scale all across the whole economy. In the face of this profound change, how should CIOs respond? Come and find out what 3,102 of your peers are doing to build a new foundation to master this change. This session presents you with an opportunity to compare and contrast your view of the future with that of your peer group and so refine your leadership agenda for 2019.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
The Digital Transformation Journey: Evolving From Optimization to Disruption
David Yockelson, Research VP, Gartner
Despite clamor and activity centered around digital transformation, many organizations (whether end user or provider) don't have a specific roadmap that delineates the degree or the ultimate intent of their efforts. Since "digital transformation" can mean so many different things that range from business model to technical innovation, organizations must match a transformational strategy to outcomes that range from optimization to disruption, accounting for costs, risks, benefits, and cultural requirements along the way.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
CIO Meetup: Creating & Identifying CIO Dashboard Metrics
Peer Open Discussion (no Gartner facilitation), ,
Creating a CIO dashboard can help to articulate IT's value to your business and your company's overarching goals. How have you organized your business facing CIO dashboards? What key metrics are needed at the CIO level? What KPIs do you use to show progress and track success? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Ask the Analyst: Five Best Practices for CIOs to Scale Their IoT Projects
Ganesh Ramamoorthy, Managing Vice President, Gartner
CIOs across industries have conducted various IoT pilot projects in their organizations and are now confident of the business impact and the RoI of these projects. The task now for CIOs is to take these projects to scale, across their organization for a larger impact and bigger business returns. CIOs must adopt best practices in five areas — infrastructure readiness assessment, data management and integration methodologies, IoT architectural frameworks, legacy OT and IT integration approaches, and IT-OT-IoT security techniques in order to put the processes in place and successfully scale their IoT projects.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:30 PM
Workshop: Digital Evolution (Optimize-Innovate-Transform): How CIO’s Must Lead the Journey to Enable Business Model Transformation
Kevin Rooney, Executive Partner, Gartner
Tom Beck, VP, Team Manager, Gartner
The digital business challenge has evolved from define and align, to scale and transform. Leveraging digital capabilities to optimize current services is necessary but not sufficient. Organizations must build the innovation muscle, embrace disruptive thinking and find new business paradigms in transforming the organization. A tremendous opportunity for CIO’s to lead the change in leadership mindset and business model transformation.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:10 PM|Monday, October 15, 2018 02:30 PM
Magic Quadrant: Mobile App Development Platforms
Marty Resnick, Sr Director Analyst, Gartner
Jason Wong, VP Analyst, Gartner
Application leaders face an increasing array of digital channels to support, from apps to chatbots to VPAs. We evaluate the major MADP vendors that are used to accelerate and scale mobile app development, as well as deliver post-app experiences supporting digital business.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Making your Digital Transformation Work Better for You
Allan Leinwand, CTO, ServiceNow
David Record, Division Chief, Department of State
Your employees are the keys to successful digital transformation. When freed from onerous processes they can apply their creativity to amaze your customers and build better products. Join ServiceNow CTO Allan Leinwand to discuss the link between automation and innovation as a way to propel transformation and improve customer and employee experiences. Allan will be joined by David Record, Division Chief from the U.S. Dept. of State who will discuss rapid application development and modernization efforts to automate workflows and provide a common platform for more than 110,000 employees.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
5G: The 4th Industrial Revolution Will Transform How We Work
Matthew Montgomery, Director, Verizon Wireless Business Group
Shawn Hakl, Senior Vice President, Business Products, Verizon
Mike Haberman, VP Network Operations, Verizon
Join Verizon for a discussion about how 5G solutions are poised to positively impact smart cities, education, healthcare, manufacturing and many more aspects of our lives. Matt Montgomery, director of Business & Partner Operations, and Justin Blair, Executive director of Product Technology, will present the critical technologies providing the building blocks of 5G, and how 5G will become a true game-changer for businesses today and in the future.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Create Actionable Intelligence to Elevate your Enterprise
Eric White, Director of Analytics & Data Management , ThyssenKrupp Elevator
Business Intelligence and performance-based analytics are a key component of any organization’s digital transformation arsenal. At the core of an effective BI program: the production of actionable intelligence—and the ability to transact with that intelligence in the field. This concept has enabled thyssenkrupp Elevators NA to improve processes across the organization and has set conditions for the next generation of cloud-based, self-service analytics and mobility. Learn how to elevate your BI program like thyssenkrupp and plot your course to a more intelligent enterprise with MicroStrategy.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Secure The Network to Secure The Digital Business
Michael Benjamin, Sr. Director Threat Research, CenturyLink
Gaurav Chand, Executive Vice President, Centurylink
The speed with which a business extracts insights from data is what drives its competitive advantage. The same holds true for thwarting cyberattacks. Learn how embedding adaptive security across the network attack surface can strengthen your security posture while accelerating digital innovation.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
CIO Meetup: Leadership in Innovation & Strategic Business Change
Peer Open Discussion (no Gartner facilitation), ,
Are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Enabling Your Business Success with Microsoft Azure
Arpan Shah, General Manager, Microsoft
With 95% of the Fortune 500 using Microsoft Azure for their digital transformation, join us to learn more. This session will share examples of enterprise customer success with Azure & cover topics including, running a hybrid cloud, building new apps, migrating successfully, managing data at scale & infusing AI into apps.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Mentor-led Meetup: Best Practices to Drive Digital Transformation in K-12
Steve Camacho, Chief Information Officer, Toronto Catholic District School Board
Join your K-12 peers to share best practices for driving digital transformation. Where have you found the most success in driving digital transformation? Have you developed digital strategic plans? What have you included in your plans? What is not included? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:15 PM
Roundtable: Strategizing, Planning and Managing IoT Projects
Nathan Nuttall, Sr Director Analyst, Gartner
Many enterprises starting out on their IoT journey lack mature IoT delivery approaches. Due to inflated expectations, over-the-top vendor marketing and poor upfront planning, many projects and PoCs have not made it into production. CIOs making their foray into IoT should prepare their enterprises by adopting an IoT benefits framework. This roundtable will allow questions to be asked and experiences to be shared.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:15 PM
Roundtable: Accelerating Infrastructure Innovation and Agility in a Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Accelerating infrastructure innovation and enabling agility is critical for the success of digital business. In this roundtable we will discuss how midsize enterprise I&O leaders can collaborate with their application and business peers to build the infrastructure, processes, skills and culture that will propel innovations in digital business.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:15 PM
Roundtable: Leading Digital Transformation in Federal/Defense Organizations
Amos Auringer, VP, Executive Partner, Gartner
This session addresses introducing innovation, emerging and advanced technology, and overall strategy for transforming how products and services are created and delivered.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 04:10 PM|Monday, October 15, 2018 04:30 PM
Machine Learning Data Catalogs: Building May Lead You to Buy
Stephanie McReynolds, VP of Marketing, Alation
Data catalogs index tribal knowledge so that data consumers can find, understand and trust analysis. They activate data in the enterprise to increase analyst productivity and drive consistent governance. 100+ production implementations reveal that most teams begin by building vs. buying. eBay tried with 4 teams over 6 years. LinkedIn tried for 2 years and open-sourced the code. Both teams eventually adopted a commercial data catalog. Learn about the pitfalls of building and hear how the power of commercially available data catalogs is in the machine learning that drives business outcomes.
Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 06:20 PM
UX Strategies to Create Value with Video Collaboration
Kirk Muffley, Vice President, AVI-SPL
Hear insights from global F100 peers about the UX framework for creating value from your investment in video conferencing and collaboration in the digital workplace. Successful programs have user-centric models to design, deploy, embed, and measure UC and video technology as a business enabler.
Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:45 PM
Take Your Data to the Happiest Place on Earth
Warren Poschman, Solutions Architect, comforte
In today’s data-driven economy, nothing is more important than your data. At comforte, we understand how pervasive sensitive data is and how disastrous the impact of a data breach is. Instead of locking down your data and making it unreachable or unusable, comforte’s data-centric security solutions can snap right in to your infrastructure and take your data to the Happiest Place on Earth – where data is free to flow and show its true value while still being protected. We explore how comforte enables compliance with PCI, GDPR, NYDFS and other regulations while unleashing the power of big data.
Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:50 PM
Rise of the Citizen Developer:The Role of Low-Code Platforms
Anthony Abdulla, Director, Product Marketing, Pegasystems
Demand for low code technologies are on the rise, fueling the “Citizen Developer” movement, where business professionals are empowered to build and design real enterprise applications and fast track go-to-market solutions. Can the business really work in lock-step with professional developers and corporate IT? Join us for a conversation on how to achieve the fastest path to innovation. Learn how to bring business and IT together in real-time, using visual models and an agile methodology to rapidly build apps.
Tuesday, October 16, 2018 08:00 AM|Tuesday, October 16, 2018 08:20 AM
Spotlight: Beyond Plan, Build, Run: The CIO’s Guide to Product Line Management
Jaime Capella, Distinguished VP, Advisory, Gartner
Today’s IT operating models based on plan, build, run lack the speed and flexibility to support digital business ambitions and the growing diversity of IT stakeholders’ needs. In response, leading CIOs are rethinking the IT operating model. This session will review how CIOs are transforming their functions with IT product line management.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
What IT Leaders Can Learn from the World's #1 Supercomputer
Suzy Tichenor, Partnerships Director, HPC Industrial Partnerships Program in the Computing and Computational Sciences Directorate, Oak Ridge National Laboratory
Bob Picciano, Senior Vice President, IBM
Michael Tardif, VP, Global Technology Infrastructure , RBC
For the first time in years, a U.S. supercomputer is back on top. While you may not need Summit's 122+ petaflops of compute power, the world’s smartest supercomputer can teach us a lot about infrastructure - from commercializing scientific computing to tackling AI workloads to solving your biggest challenges.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
IT Leaders Panel: The Journey from On-premises to Hybrid IT
Randy Rowland, President, Data Center Services, Cyxtera
Organizations are expected to standup infrastructure in minutes. Yet many workloads are not built for a cloud-first strategy. IT leaders need the speed and agility of cloud with the control of dedicated, cyber-resilient infrastructure. This panel shares lessons learned in the transition to an on-demand consumption model for connectivity and hyper converged infrastructure. Panelists: Randy Rowland, President and GM, Cyxtera Erich Tines, VP, Information Technology, Holiday Inn Club Vacations Joseph Yanoska, Executive Director, Technology and Operations, American Greetings Interactive
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
From Digital Chaos to Digital Transformation
Matthew Nolan, Director of Product Marketing, Pegasystems
Ying Chen, Head of Product Marketing, Platform Technologies, Pegasystems
Too often organizations find themselves chasing after success in a world of digital chaos. This session uncovers the three well-intentioned mistakes that lead to disconnected experiences, increased complexity, and new digital silos. Hear how to avoid these mistakes and see how successful organizations have approached digital transformation, leveraging AI and Robotic Automation to bridge the digital gap between customer engagement and the operational systems that fulfill each customer promise. Learn how to future-proof your business and reap the rewards of true Digital Transformation.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Business First, Technology Second - Do You Have a Seat?
Aman Kochar, EVP, Baker & Taylor
Stephen Singh, Chief Technology Officer, DXC Technology
Dan Wakeman, Chief Technology Officer, ETS
Please join us for an interactive fireside chat with Dan Wakeman, Aman Kochar and Stephen Singh as they share their thoughts and insights on how technology is used as an enabler to drive innovation for desired business outcomes. We will bring examples of business expectations of digital transformation initiatives that increase speed, agility and innovation at scale from IT and how organizations have delivered on them to the Business Units, thereby earning a seat at the table.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Transforming Your Business With Agile Integration
Michael Piech, VP & GM, Middleware, Red Hat, Inc.
You’ve likely heard that cloud, containers, microservices, and DevOps are essential components of digital transformation. But as applications continue to break down into microservices, growing workloads are causing dependence on APIs (application programming interfaces) and integration. That’s why the rapid, iterative development of cloud-native applications can be a beneficial alternative. You need a vision, approach, and supporting technologies for connecting microservices in an agile way. Join this session to learn how agile integration can help you grow your modern application development.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Protect, Connect, Perform: Enabling Government Modernization
John Zangardi, Chief Information Officer, Department of Homeland Security (DHS)
Mike Maiorana, SVP-Sales Public Sector, Verizon
Stephen Rice, Deputy Chief Info Officer, DHS
Join Verizon and the Department of Homeland Security (DHS) for a discussion about IT transformation in a complex, multi-component environment. Hear from Stephen Rice, Deputy Chief Information Officer with the Department of Homeland Security on how industry and government can better collaborate to accelerate the speed of IT transformation, provide greater cyber security protection and enable critical missions.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
What You Can do Today for your Digital Transformation
Cliff Gumkowski, President NA Data Center Group VP/GM, Lenovo
Digital transformation is causing seismic upheavals in every industry. As new, innovative business models overturn entrenched business models, we all need to fast track an effective technology strategy to foster innovation. In this session, Cliff Gumkowski, President, DCG Sales for Lenovo, and visionary on customer digital transformation will step out of the sales pitch and dive into the key drivers of digital transformation that we see for our customers each day. You’ll walk away with real world advice on how to drive change today.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Harness the Power of Data to Create Customer Value
Octavian Tanase, Senior Vice President, ONTAP Systems, NetApp
Digital transformation remains top of mind for executives. Using data, enterprises are transforming to create lasting value for their customers. Artificial intelligence and Deep Learning are at the forefront of this data driven transformation. AI is helping enterprises find new revenue opportunities, improve customer experiences, optimizing operations and lot more. This session will address the key challenges and concerns for business leaders who are leading AI adoption within the enterprise.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Meetup: Creating & Identifying CIO Dashboard Metrics (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,
Creating a CIO dashboard can help to articulate IT's value to your business and your company's overarching goals. How have you organized your business facing CIO dashboards? What key metrics are needed at the CIO level at a Global Enterprise? What KPIs do you use to show progress and track success? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:30 AM
Roundtable: How Can CIOs Move from Curtailing to Encouraging Shadow IT?
Christopher Mixter, VP, Advisory, Gartner
Up to 50% of all technology spending in the enterprise is now business-led or “shadow” IT. Many CIOs see this trend as a healthy consequence of digital business transformation that results in faster, more business-centric technology delivery, but many also worry about accountability and risk, while their teams fear for their jobs. In this roundtable session we’ll discuss practical steps that CIOs can take to guide and encourage effective business-led IT, and ways to reassure the IT team that this is a positive development not a threat to resist.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:30 AM
Roundtable: Digital Commerce Implementation Success Stories for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Christina Klock, Sr Director Analyst, Gartner
Analyst-facilitated roundtable of success stories experienced implementing a digital commerce solutions. Goal of the discussion is to share strategies that have been used in the technical implementation or ongoing life cycle related to a digital commerce ecosystem. Complex integrations, deployment gaps, performance woes and pervasive functional customization are also welcome topics here.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 12:00 PM
Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Secure a New Foundation for Digital Business?
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner
This workshop leverages the breakout session "The 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 12:00 PM
Workshop: Delivering Transformation Through Execution Excellence (Repeat)
Ed Sterba, Sr Executive Partner, Gartner
Large-scale transformation initiatives have a 66% failure rate. Learn how to be part of the 34%. This workshop helps our clients learn "5 Keys" for Delivering Successful Transformation. The objective of this workshop is to bring awareness to critical factors beyond technology for a successful Transformation journey. The “5 Keys” are supported by our research and developed based on experiences of working with some of the world’s largest institutions who have attempted to implement complex transformational change across business and technology. The workshop provides an overview of the “5 Keys” and an opportunity for participants to share experiences and points of view in a workshop setting. Participants will leave with a guide on how to assess their organization’s readiness for Transformation and best practices for successfully executing Transformation.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Edge Computing — Cloud Computing Meets Its Match
Ed Anderson, Distinguished VP Analyst, Gartner
Cloud computing has experienced phenomenal growth over the past decade. However, new computing paradigms demand that computing capabilities live closer to the point of consumption. Furthermore, data collection, processing and data-driven insights are required in real time, which makes cloud-based architectures challenging. What is the right balance between cloud computing and edge computing to support distributed systems where performance of IoT devices can literally mean the difference between life and death. In this session, we explore the complementary nature of cloud computing and edge computing to solve a next-generation set of computing problems.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Key Trends in AI Applications
Bern Elliot, Distinguished VP Analyst, Gartner
Artificial intelligence (AI) technologies, most notably machine learning, conversational user experiences, and computer vision, are being applied across different industries. In this session, we provide an overview of the key AI application trends as well as case studies and the value enterprises are finding. Industries reviewed include financial services, hospitality, government, healthcare, process automation, and IoT.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Meetup: Best Practices for Kickstarting Bimodal IT (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,
IT Executives from Global Enterprises are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learned so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Gartner’s Top Strategic Predictions for 2019 and Beyond: Practicality Exists Even in Instability
Daryl Plummer, Distinguished VP, Analyst, Gartner
Daryl Plummer, Distinguished VP Analyst, Gartner
Predicting future technology impact on business strategy is an activity filled with uncertainty and anxiety. However, through the uncertainty, there is one inevitable outcome – CIOs must find practical approaches to dealing with fast paced trends. The meme of the future will be practice, practice, practice.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Battle of the Business Models!
Hung LeHong, Distinguished VP Analyst, Gartner
There's a battle brewing wherein CIOs need to stay on the forefront. Digital business is creating new business models and it seems that each new one is threatening to disrupt the next one. Here is how it goes: the traditional value chain model is being disrupted by its digital version; which is being disrupted by the platform business model; which, in turn, may be disrupted by blockchain-enabled decentralized models. Come find out which business models your enterprise should pursue and watch out for.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
How to Scale Innovation Beyond Pretty Prototypes
Mary Mesaglio, Distinguished VP Analyst, Gartner
There has been a lot of focus on the front end of innovation — how to come up with and develop great ideas. But what about the back end, when an idea has been proven and now needs to be scaled across the enterprise or customer base? Too many ideas — many of them useful, some of them transformative — die at this scaling stage. This session shows attendees how to tackle three big obstacles to scaling, what we call scale breakers, and turn them into scale makers to succeed.
Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:45 PM
Roundtable: Accelerating Infrastructure Innovation and Agility
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Accelerating infrastructure innovation and enabling agility is critical for the success of digital business. In this roundtable we will discuss how midsize enterprise I&O leaders can collaborate with their application and business peers to build the infrastructure, processes, skills and culture that will propel innovations in digital business.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:05 PM
The State of the Hack by Ward Spangenberg, Sr. Director
Join Cyber adAPT for a briefing on "The State of the Hack" with the Senior Director Systems Engineering at Cyber adAPT and former Senior Application Director at Uber, Ward Spangenberg. • What did we learn about the state of hackers in 2018? • What should we expect in 2019? • What do we need to know now? • How do we prepare?
Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:05 PM
Introduction to Quantum Computing
Dan Maynard, Business Executive, IBM Research
In this talk we’ll discuss the motivation for quantum computing and the types of problems to which it might be applied. We’ll describe the basics of the technology and show where we are in the timeline toward reaching quantum advantage: the point where quantum computing shows demonstrable and significant advantage over classical computers and algorithms.
Tuesday, October 16, 2018 01:15 PM|Tuesday, October 16, 2018 01:35 PM
Empowering Employees to Drive Your Digital Transformation
Matt Schvimmer, VP Product Management, ServiceNow
Your digital transformation should make the world of work, work better for your employees. Join ServiceNow VP of Product Management, Matt Schvimmer, to hear about the link between automation and innovation as a way to propel digital transformation and improve customer and employee experiences.
Tuesday, October 16, 2018 01:15 PM|Tuesday, October 16, 2018 01:35 PM
Exploring the Best Server for Enterprise AI
Steven Roberson, Power Linux Offering Manager, IBM
John Barco, Sr. Director of Product Management, Nvidia
The right platform for your enterprise combines the security of enterprise-grade support with the agility of cutting-edge AI. Only the Power Systems platform provides the best solution for both. We’ll look at the IBM AC922, the best server for enterprise AI and the foundational element of the world’s fastest supercomputer.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:05 PM
The Implications of 5G for Next Generation WANs
Todd Krautkremer, SVP, Strategy & Corporate Development, Cradlepoint
During Qualcomm CEO Steve Mollenkopf’s keynote at CES 2017, he equated 5G’s impact to that of electricity or the automobile. Such a bold prediction raises the question: what does 5G portend for next-generation enterprise WANs? Any CIO in the midst of a next-generation WAN strategy needs to look beyond SD-WAN & consider the implications of 5G within their strategy. Join Cradlepoint CMO Todd Krautkremer to learn about the revolutionary capabilities of 5G, the state of commercial 5G services, & how enterprises can take advantage of advanced 4G LTE tech today to get on the “Pathway to 5G”.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Beyond Chat: Opportunities for AI in Customer Engagement
Evan Dobkin, Product Marketing Manager, Aspect
AI in Customer Service goes far beyond chatbots. So now that the chatbot hype is at the tail end of its cycle, the real value search for AI applications begins. In this session we will separate useless from useful AI opportunities, show how big data initiatives can create deeper insights and richer, more useful applications, and how to find the right balance between human and artificial intelligent in workforce environments.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
On the Road to Digital Transformation, AI is a Team Sport
Ian Swanson, Vice President, Oracle
Digital transformation demands artificial intelligence and machine learning capabilities that are fully integrated into business processes. But reaching this pinnacle remains the single biggest challenge enterprises face as they strive to become innovative. In this talk, Oracle VP of Product Ian Swanson explores why and how data scientists and line-of-business leaders must treat AI as a team sport — and what tools are needed to deploy models and applications that truly inform decision making.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
3 Real-World Cases of AI Delivering Value in Enterprise Apps
Antony Bourne, President - IFS Industries, IFS
"AI” and “Real World” are not always closely associated, but AI technologies found today in real-world examples include human-machine interaction, predictive maintenance/service, and automation. Results include greater efficiency and effectiveness. Antony Bourne, IFS President-Industry Solutions, demonstrates how savvy enterprise software customers can benefit from a practical approach to AI adoption.
Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Accelerating Transformation with Modern Business Apps
Brenda Bown, GM, Dynamics Product Marketing, Microsoft Corporation
Industries today are digitally innovating. Customer experiences need to be personalized and contextual, gaining insights across their lifecycle to stay ahead of the demands. Learn how Microsoft empowers organizations to implement modern and intelligent business solutions that work together and drive optimal business outcomes for customers.
Tuesday, October 16, 2018 02:15 PM|Tuesday, October 16, 2018 02:35 PM
Market Guide: Robotic Process Automation Software
Rob Dunie, Sr Director Analyst, Gartner
Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Scaling High Performance Teams: Time to Transform
Bruce Robertson, Distinguished VP Analyst, Gartner
More and more, business change is a team sport. Leader of teams — and this does include everyone on a high-performance, self-organizing team — must improve results. There is more demand and more uncertainty — within IT but also even more importantly when teams span the business/IT boundary. This session will discuss: 1) What are the team successes to learn from and what failures can be avoided? 2) What are the best practices for successful high-performance team? 3) How can the team approach be scaled up and out to the whole enterprise?
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
The Hybrid Integration Platform: Can You Be in Business Without One?
Massimo Pezzini, Distinguished VP Analyst, Gartner
An "unintegrated digital business" is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but entails tackling a daunting array of application, data, APIs, mobile apps, ecosystems and "things" integration issues. An enterprisewide hybrid integration platform (HIP) to support these challenges is becoming a business utility such as networks, email and ERP : A precondition to be in business for organizations of any kind. Key issues: • What are the drivers and trends that will force CIOs to implement a business utility-style HIP? • How will CIOs deliver a versatile and cost effective HIP? • Which organizational models will CIOs adopt to enable a pervasive, self-service approach to integration?
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Use Business Models to Define Your Digital Transformation
Richard Hunter, Distinguished VP Analyst, Gartner
Many CIOs find themselves in the position of supporting a digital transformation whose end state for the business is undefined. The Gartner business model construct can be used to imagine and define the enterprise that digital transformation will create.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Maverick: The Illusion of Exterminating Central Power with Blockchain
Fabio Chesini, Sr Director Analyst, Gartner
Despite the massive over-hype surrounding blockchain, blockchain ecosystems do not disintermediate existing intermediation platforms. We will live in a world with new complex intermediaries with self-sustainable, self-enforcing rules and decentralised governance models. We will show up how this new world will look like with recyclable trust systems, new intermediation with fluid and adaptable rules making any business to be prepared for this new world.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Bringing Style and Focus to Ecosystems
Kristin Moyer, Distinguished VP Analyst, Gartner
Behind every great digital business there is a great CIO that is helping business units lead ecosystems and participate in other ecosystems. You can’t scale digital business efficiently without ecosystems. Every great digital business is not just great with technologies like AI, IoT and APIs. They’re great at leading an ecosystem and working in other ecosystems. CIOs can help business leaders scale digital business by designing ecosystems with style and focus.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Top Challenges to Transforming your Operating Model to Digital and How to Overcome Them
Donna Scott, Distinguished VP Analyst, Gartner
Moving to a Digital Operating Model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including organizational change management, workforce/talent issues and barriers in moving to the product model.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
The Top Myths About Digital Disruption
David Smith, Distinguished VP Analyst, Gartner
The pace of innovation and disruption challenges CIOs’ ability to thrive in digital business. With these terms being overused, along with hype and confusion, there are many misleading myths. These scare us and stop us from taking advantage of opportunities created by disruptions. We identify the most dangerous myths and how to move beyond them.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Roundtable: How Can CIOs Master the Economics of Potential Digital Business Models?
Dale Kutnick, Senior Vice President, Gartner
Many digital business proofs of concept have been funded out of innovation or transformation slices of the IT budget. But new, potentially disruptive business models will require significantly different funding and investment approaches. This session will provide ideas to drive conversations that CIOs must have with CFOs and CEOs on developing investment strategies for scaling digital business efforts.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: Building and Executing a Cloud Strategy
Ed Anderson, Distinguished VP Analyst, Gartner
Every organization must have a strategy for cloud computing. The benefits of cloud computing are too important to ignore, but there are many risks that must be managed for success cloud adoption. This workshop will provide practical guidance on how to build and implement a cloud strategy that can become the foundation for your cloud adoption and usage plans.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Secure a New Foundation for Digital Business?
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner
This workshop leverages the breakout session "The 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: Start Your Digital Strategy With an API Platform
Mark O'Neill, Sr Director Analyst, Gartner
Digital strategies rely on a platform and build an ecosystem of partners, applications, customers or even the general public. Building a platform and growing an ecosystem at the same time generally starts with publishing APIs. This workshop will give practical guidance on how to enable digital transformations by publishing the right APIs to the right ecosystems targets.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Mentor-led Meetup: Digital Transformation in Healthcare
Alex Zavgorodni, VP of Enterprise Architecture, Healthfirst
Join your Healthcare peers to share best practices for driving digital transformation. What does digital in Healthcare mean to you? What strategy elements are being supported through digital investments? Who is driving the digital agenda in your organization? How are you managing the ecosystem evolution to digital? How are you measuring outcomes of digital investments? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
ETAN Tolling Case Study: Leveraging the Cloud to Disrupt Public Utilities & Tolls
Drew Clarke, Director of Technology , Etan Industries
You may not know ETAN Tolling, but you’ve likely paid for toll roads or utility bills via their systems. Learn how ETAN is a disrupting the tolling industry (cable, telecom, highway tolling & utilities) by leveraging cloud-based services and software-defined transactions to bring exponential improvements to collecting tolls and displacing the old guard as central actors. ETAN’s systems leverage mass computation and software-defined connectivity to bring improvements in transaction processing, knowledge and forecasting at exponential rates for the entire customer lifecycle – all via the cloud.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Seizing the Moment: Real-Time Data Drives Fanatics’ Growth
AMIT JAIN, Director BI and Data Visualization, Fanatics Inc
For the world’s largest seller of licensed sports merchandise, staying ahead of the competition means having a technology platform that is as agile as the athletes in the game. Built on AWS and powered by MicroStrategy, Fanatics runs its business with real-time market basket analytics, powerful forecasting, and actionable intelligence. Join us to learn how enterprise analytics have made Fanatics the undisputed global leader in sports merchandise.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
How to Achieve Trust and Confidence in Your Cloud Provider
Michael Aiello, Director, Product Management Security and Privacy, Google
Assaf Keren, DIRECTOR, GLOBAL SECURITY OPERATIONS, Paypal
Running mission-critical workloads in the cloud requires a high degree of confidence and trust in your cloud provider. But how can organizations establish and maintain this trust? This session identifies key security capabilities to look for when selecting a cloud provider, and how Google Cloud customers across various industries have deployed these capabilities to protect their most critical assets.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Put your data to work, finally: Data platforms in government
Seth Dobrin, VP & Chief Data Officer, IBM Analytics, IBM Analytics
Dr. Dobrin, who joined IBM in November 2016 as the Vice President and Chief Data Officer for IBM Analytics, is responsible for transforming the Analytics Business operations. Prior to IBM, he was a leader in the data science transformation of a Fortune 500 company and their shift to Agile and the cloud. He is a founding member of the International Society of Chief Data Officers and has been a prolific panelist at the East and West Chief Data Officer Summits. Dr. Dobrin received his PhD in Genetics from Arizona State University.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
"Microsoft AI: Empowering You to Transform Your Business"
Mitra Azizirad, Corporate Vice President, Microsoft
David Carmona, General Manager of Artificial Intelligence Marketing, Microsoft
Come learn how Microsoft’s break-through innovation uniquely addresses the enormous opportunity and responsibility that AI brings to every developer, organization and society. The breadth of possibilities can make it hard to determine how to best use AI in your business. To help with your AI transformation, we’ll share how Microsoft enables you to infuse AI into every application, transform every business process and put the benefits of AI in the hands of every employee, regardless of technical expertise. Learn how AI is delivering real business value today and how the future potential of AI is realize when every employee becomes citizen data scientist. Hear about Microsoft’s approach to developing trusted and ethical AI to help use and deploy it responsibly in business and society.
Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:15 PM
Passwordless Encryption for Data at Rest
Daniel Gallancy, Co-Founder & CEO, Vida Identity
Encryption of data-at-rest has proven impractical. Most solutions maintain security at the expense of usability, convenience, and compliance. At VIDA, we’ve developed a comprehensive and passwordless solution for at-rest encryption using distributed key management technology, all without compromising common user workflows such as file sharing and search. In this session you’ll learn how VIDA’s technology works to uniquely secure data by physically storing key fragments across trusted devices while also addressing historical challenges to organizational data security.
Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Story Time for Grown-ups: Data-Driven Stakeholder Engagement
Dave Grady , Principal Client Partner, Verizon
"Storytelling" is a powerful tool for communicating with IT and non-IT stakeholders alike, but storytelling isn't all fairy tales and happy endings. With the right data and the right tools, IT and Security leaders can tell meaningful stories that help organizations make tough decisions about resource allocation and risk tolerance. Learn how telling true, data-driven stories can influence key audiences (such as executives, customers, regulators and business partners) while raising your profile as a trusted advisor.
Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Less Is More: Streamline Your Planning & Reporting Processes
Chad Botbyl, Business Intelligence Analyst, Service Express Inc
Prior to 2014, Service Express was producing and reporting its budgets on Excel spreadsheets for its executives, who were confused by conflicting data and the complexity of the process. They needed an enterprise-wide solution that would consolidate spreadsheets into a centralized performance management system and deliver dynamic reporting in a cost-effective, efficient manner. BOARD offered an all-in-one solution for performance management, BI and predictive analytics that streamlined their budgeting and planning processes and continues to allow for the development of new BI applications.
Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Magic Quadrant: Industrial IoT Platforms
Eric Goodness, VP Analyst, Gartner
Industrial IoT is becoming a significant component of and a major contributor to the digital business initiatives across industrial companies. IIoT, as a whole, is still an immature market, however, and there is a clear gap between vendor marketing and reality. The 2018 Industrial IoT Platform Magic Quadrant exposes that reality and illustrates the current state of IIoT.
Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:45 PM
Application Performance in an Agile World
Rick Barker, Software Engineer Manager, The Home Depot
Increased customer demand continues to spur organizations to evolve their software development processes. Retailers like Home Depot, who've already embraced agile delivery, have realized significant speed and quality gains contributing to the bottom-line improvement. Continuous performance testing is an integral part of the Agile process, requiring openness to operating model transformation and toolchain optimization. See this evolution through the lens of the world’s largest home improvement retailer.
Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:50 PM
Applications without Borders - Best Execution Venue for Apps
Scott Brindamour, Sr. Director, US Cloud & Hosting Architect Specialist Team, CenturyLink
In the Digital Economy, delighting customers means providing frictionless, intuitive experiences that meet them precisely where and when they want products and services. Selecting the best execution venue for your applications can make all the difference in your customer experience.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
From Supercomputers to Quantum: The Future of Computing
Donna Dillenberger, IBM Fellow, Enterprise Solutions, IBM
Jamie Thomas, General Manager for Strategy & Development, IBM
David Turek, Vice President, HPC and OpenPower, IBM Systems, IBM
Robert Wisnieff, CTO Quantum Computing, IBM Research, IBM
Dennis Kekas, Associate Vice Chancellor, NC State University
IBM has enabled some of the world’s boldest endeavors, from landing a man on the moon to genome sequencing. Supercomputers, quantum computing and today's most advanced systems will take us even further. Learn from experts on what role these platforms play in solving the world’s biggest challenges.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Meetup: Best Practices for Kickstarting Bimodal IT (Repeat)
Peer Open Discussion (no Gartner facilitation), ,
IT Executives are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learned so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Partnering for Success: One Organization’s Journey
What does it take to move an organization from a build shop to one that partners for success? Marc Probst, CIO and Vice President at Intermountain Healthcare, discusses the accomplishments Intermountain has achieved as they shift their focus to one that seeks to provide the best customer experience while retaining valuable knowledge and people. Marc will present strategies for successful partnerships and illustrate the difficulties change can exert on an organization.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Get the Promised Benefits of Cloud with this Migration Path
Jack Lo, Sr. Director of Engineering, Google Cloud
Jon Latshaw, VP, Cloud Services, Cardinal Healthcare
Google Cloud believes in letting you run what you want where you want. In this session, we'll explain the journey to the cloud, how to understand the path to the cloud, and how you can best achieve your goals when moving to the cloud. We'll help you understand Google Cloud's vision on how to migrate existing applications with zero downtime, design hybrid environments to extend your operations and applications to the cloud, and manage your applications across on-prem and the cloud.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
"It’s Your Roadmap…But Who’s in Control?"
Trude Van Horn, CIO, NCH
Seth Ravin, CEO & Chairman of the Board, Rimini Street, Inc.
Your IT strategy is being pulled in every direction: lift and shift, lock-in to proprietary clouds, SaaS for new capabilities. ‘Do nothing’ is not an option but surrendering to forced vendor roadmaps comes with big risk and far bigger price tags. Find out how Trude Van Horn, CIO of NCH Corporation, took control of her roadmap and drove IT optimization to deliver tangible business outcomes.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Hybrid cloud—how to start small and scale fast
Sarangan Rangachari, Storage Product Marketing, Red Hat
Phani Kanakala, Sr.IT Manager, Blue Cross Blue Sheild of Florida
Formulating a hybrid cloud strategy can seem difficult, even for seasoned IT professionals. Learn how Red Hat works with leaders from healthcare, financial services, the public sector, and manufacturing to build a hybrid cloud platform that can use existing investments and prepare you for future success with the open hybrid cloud. Learn more at redhat.com/cloud.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
The Five Principles of an Always-On Customer Experience
Matthew Nolan, Director of Product Marketing, Pegasystems
In this session, we’ll explore how truly disruptive companies are raising the bar for customer experience, right now – leveraging data from across channels to optimize every aspect of the journey – bringing customers closer, and earning the right to expand those relationships. Key Takeaways: •Understand how brands, with leverage and market-power, are disrupting the market •Learn how data and artificial intelligence is fueling modern customer interactions •Hear case studies from organizations using AI to expand customer acquisition, optimize retention, and convert new sales opportunities
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Unlocking Everyday Intelligence with Microsoft 365
Jared Spataro, GM - Enterprise Social, Microsoft
As AI technologies continue to advance, businesses look to intelligent solutions to surface insights, simplify work and drive competitive advantage. But for too many organizations, the promises of AI are locked away, too complex for practical use. With the modern workplace, our vision is to empower people with simple, intelligent experiences built into the familiar apps they use every day. Join Microsoft corp. vice president, Jared Spataro, as he shares how everyday intelligence in Microsoft 365 empowers users to get more done while equipping IT to lessen complexity, security risks and costs.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:15 AM
Roundtable: Making Civics Real/Digital Transformation and Dividing the Federal Budget Pie
Izella Dornell, Sr Executive Partner, Gartner
Kevin Wright, Executive Partner, Gartner
The Federal landscape for making emerging technology business decisions is increasingly hard to navigate. CIOs must be bimodal in their business/technical enabling approach to become a trusted partner with the C-Suite. This requires having the right framework to influence the fiscal decision making in the midst of limited resources.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:15 AM
Roundtable: Strategizing, Planning and Managing IoT Projects in a Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)
Scot Kim, Sr Director, Analyst, Gartner
Scot Kim, Sr Director Analyst, Gartner
Many midsize enterprises starting out on their IoT journey lack mature IoT delivery approaches. Due to inflated expectations, over-the-top vendor marketing and poor upfront planning, many projects and PoCs have not made it into production. MSE CIOs making their foray into IoT should prepare their enterprises by adopting an IoT benefits framework. This roundtable will allow questions to be asked and experiences to be shared.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:15 AM
Roundtable: How Can CIOs Optimize Sourcing Relationships? (Exclusive for Midsize Enterprise Attendees)
Christopher Mixter, VP, Advisory, Gartner
Traditional segmentation models prioritize vendor relationships based on contract value and service criticality. But progressive midsize enterprise CIOs spend disproportionate effort on vendors who help innovate and meet their digitalization objectives. They also place a higher premium on speed and ability to deliver on ambiguously defined requirements. In this roundtable session we’ll discuss practical steps that CIOs can take to guide and encourage effective sourcing partner selection and relationship management. Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Secure a New Foundation For Digital Business?
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner
This workshop leverages the breakout session "The 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Workshop: Redesigning the IT Operating Model to Accelerate Digital Business
Donna Scott, Distinguished VP Analyst, Gartner
The IT operating model is under stress and needs a refresh for the digital era. This workshop will guide participants through a process of reviewing, redesigning and optimizing the IT operating model. Participants will leave the workshop with an understanding of the design process and interdependencies and will have identified some of the key changes they need to put in place.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:00 AM|Wednesday, October 17, 2018 11:20 AM
Spotlight: Redefining the IT-Business Interface: Five Engagement Postures for the Digital Era
Jaime Capella, Distinguished VP, Advisory, Gartner
Kristin Mettraux, Sr Director, Advisory, Gartner
Faced with digital business transformation and growing business-led IT, CIOs are rethinking IT’s approach to engaging the rest of the business. Using an engagement or liaison function as a go-between is no longer enough. 78% of stakeholders want to work with multiple contacts in IT depending on their needs, but less than half believe IT makes this easy. In this session, we’ll show how leading CIOs have established five engagement postures — evangelist, consultant, broker, coach, and deliverer — that their teams flex between as the situation dictates.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Digital Business Transformation Canvas — A Simple Structure to Align Your Journey
Tomas Nielsen, Sr Director Analyst, Gartner
Digital business transformation is by nature an iterative, at times erratic and often confusing effort that can quickly derail if not carefully guided. To do this, it requires a firm foundation. This presentation outlines what a Digital Business Transformation Canvas is, what it should contain and pitfalls to avoid.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Maverick: Cryptopolitics and World Wide Ledger Will Rock Your Business Competition
Homan Farahmand, Sr Director Analyst, Gartner
We are at the verge of the formation of World Wide Ledgers (WWL). Today’s trust mechanism relies heavily on national borders, laws, brands and our immediate social fabric. The creation of WWL will form a new type of global borders and governance models that demand a fundamental rethinking of business strategies and societal constructs. Armed with WWL, organizations can change the business competition landscape in such a way that is unprecedented. Enabled by business model innovation, especially decentralized interactions, and steady enhancements in blockchain platforms ecosystems and interoperability – it is not too early to think about the potential business impact.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Boards Should Hire Top CIOs and CTOs as Nonexecutive Directors
Mark Raskino, Distinguished VP Analyst, Gartner
Digital business is a big part of industry change and corporate strategic direction. Supervisory boards of directors must include tech-savvy members if they are to understand what is happening and adapt. But appointing headliners from major online brands is not enough. The board needs insight from experienced hands in corporate transformation using technology. Topflight CIOs and CTOs can and should be used a lot more as nonexecutive directors. This presentation explains why, how, who and what to do to get hired.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
How to Help Users Pick the Right Tool to Collaborate
Jeffrey Mann, VP Analyst, Gartner
With so many types of collaboration tools available, you would think that there would be lots of collaboration going on. But too much choice can be as much of a burden as a blessing. Users find it difficult to know when to post a comment or send a message; when to start a community or a project; when to reach out and when to curl up in a ball under their desk. This session will provide pragmatic guidance on how to work better together using the tools that are already available.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:15 PM
Ask the Analyst: Are We Still Supposed to Care About Social Media?
Jenny Sussin, Managing Vice President, Gartner
This Ask the Analyst session will answer a question on the mind of busy, overtasked CIOs — are we still supposed to care about social media? This ATA will answer questions like: - What is the latest with Facebook? - Are we supposed to be on Snapchat? - What are some success stories of other companies using social media?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:15 PM
Ask the Analyst: Digital Business Crash Course
Hung LeHong, Distinguished VP Analyst, Gartner
This single session will deliver all the big picture frameworks required to help you get your arms around digital business. We'll start with strategy setting via digital business models, scope and metrics; continue with capabilities, processes and the supporting technology platform; and end with the workforce of the future. Be prepared for a fast-paced, content rich, one-stop-shop overview.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:15 PM
Willful Disruption: Seven Digital Disruptions You Might Not See Coming
Daryl Plummer, Distinguished VP, Analyst, Gartner
Daryl Plummer, Distinguished VP Analyst, Gartner
As Digital projects move from optimization to Transformation, the ability to disrupt becomes a critical discipline. Coping with disruption requires the ability to recognize, prioritize, and respond in the right way. This presentation examines how CIOs can evaluate, track, and plan for 7 major disruptions using Gartner’s Digital DIsruption toolkit.
Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:30 PM
Contract Negotiation Clinic: ServiceNow Contract Negotiations
Kenneth Gonzalez, Sr Director Analyst, Gartner
This session will cover the guidance senior leaders and subject matter experts need to know to determine which ServiceNow modules to evaluate, how to conduct realistic evaluations, understand how to use maturity when estimating license needs, what questions to ask about future product roadmaps and negotiation strategies.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 12:20 PM|Wednesday, October 17, 2018 12:40 PM
How Global Insourcing Can Reduce IT Spend & Drive Digital
James Steeb, Past President, Lumens
Patricia Connolly, CEO, SMC Squared
Case Study: Hear from Jim Steeb, President of Lumens, on their successful use of “Global Insourcing” to lower TCO for IT talent & drive digital initiatives. Learn how Lumens made a strategic choice to leverage SMC2’s “Global Insourcing” model to rapidly deploy websites post-merger, enhance existing systems, & increase productivity of IT. SMC2 recruited Lumen’s 100% dedicated employee-centric team. This session will show how to mitigate risk & open options using what Gartner calls a “disruptive new model” in global IT talent. Take away our 5-point process to use in your own organization.
Wednesday, October 17, 2018 12:50 PM|Wednesday, October 17, 2018 01:10 PM
What You Need to Know About the Latest Trends in AI
Jay Subramanian, VP, ONTAP Product Management, NetApp
Control your AI future, take control of your data, and optimize your deep learning pipeline. AI and deep learning are changing the landscape. Learn how to create a smooth, secure flow of data for your AI workloads, and unify your data pipeline with a single management platform. Learn how to streamline the flow of data reliably and speed up training and inference with the Data Fabric that spans from edge to core to cloud.
Wednesday, October 17, 2018 01:15 PM|Wednesday, October 17, 2018 01:45 PM
Work Reimagined: Unlock the Potential of Your Organization
Umesh Vemuri, Director, Customer Engineering, Google Cloud
Cloud technology is a game-changer in today’s workplace. As employees become more diverse, dynamic, and distributed than ever before, a cloud-connected workforce is critical to matching the pace of innovation. Industries and incumbents are being disrupted by new, more agile players, and businesses need to digitally transform to stay relevant. This session will help you build a vision for a cloud-first organization that will be competitive now and in the future.
Wednesday, October 17, 2018 01:15 PM|Wednesday, October 17, 2018 01:45 PM
Powering IT Transformation through Enterprise-wide AI
Ugo Orsi, VP of IT Operations, Loblaw
Dr. Harrick Vin, Vice President and Global Head of Digitate, Digitate
Join us to hear a success story of one of the largest North American companies achieving enterprise automation. They will share their recent experience to achieve operational benefits as well significantly improve business agility and customer satisfaction. Learn how you, too, can reimagine your enterprise digital IT operations with artificial intelligence. Don’t miss this session!
Wednesday, October 17, 2018 01:15 PM|Wednesday, October 17, 2018 01:45 PM
From Hype to Reality: Important Emerging Cloud Technologies
Ephraim Baron, Director of Product Development, Taos
Cloud computing is not a single technology, it’s dozens of them. Understanding how to proceed isn’t simple. In this session, we examine 5 emerging cloud technologies and discuss how to get significant value from them while avoiding false steps. If you’re interested in cloud migration, container management, cloud service expense management, cloud managed services, or site reliability engineering, this session should be on your schedule.
Wednesday, October 17, 2018 01:15 PM|Wednesday, October 17, 2018 01:45 PM
Drive B2B innovation with Blockchain, AI and Hybrid Cloud
Matt Demmler, Director, B2B & MFT Solutions IBM Watson Supply Chain, IBM
62% of retail and manufacturing leaders are likely to change business models by 2020. To succeed while supporting growing supply chain demand, they’ll need to optimize B2B collaboration without adding IT complexity. Join us to learn how you can extend existing B2B collaboration investments and drive net-new innovation with Blockchain, AI, IoT and Hybrid Cloud. Using real-world examples, we’ll explore how these game-changing technologies can enhance proven B2B collaboration solutions – like EDI, B2B networks and B2B gateway software – to accelerate your organization’s business transformation.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Ask the Analyst: Managing "Shadow IT" and Business-led IT, and Integrating Them into the I&T Operating Model?
Simon Mingay, VP Analyst, Gartner
This session will focus on how to manage "shadow IT" and business-led IT. We'll discuss how Gartner's I&T operating model framework can be used to identify opportunities to align and converge the I&T operating models in use across the enterprise. And we'll look at how the IT organization can adapt its services to improve value and mitigate the risks of business-led IT.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Continuous Delivery of Value at Scale
Nathan Wilson, Sr Director Analyst, Gartner
Executing a digital strategy demands that IT works with the business to continuously deliver valuable business outcomes. This scenario is based on agile and DevOps practices, but has a ripple effect across the whole enterprise. It demands a complete rethink of the operating model — how work is planned, funded, governed, implemented and how business capability is created. This presentation will describe the best practices that Gartner and CEB client CIO's use to provide continuous delivery of value. • What is continuous delivery and why should the CIO and business executives care? • How should the enterprise develop and sustain a continuous delivery capability? • Who actually does this? Lessons from CEB
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Aligning Security and Risk Management With the Bimodal Enterprise
Tom Scholtz, Distinguished VP Analyst, Gartner
As more enterprises embrace bimodal IT, security and risk leaders face challenges to adapt to the more experimental, short cycles Mode 2 IT and business projects. This presentation will use concrete use cases (including digital business applications launches and a cloud-first technology adoption strategy) to explain how IT leaders can adapt their short-term and long-term security practices to support bimodal IT at enterprise scale.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Ask the Analyst: The 2019 CIO Agenda — Driving Business Model Transformation
Chris Howard, Distinguished VP Analyst, Gartner
This highly interactive session for a small group of IT leaders will provide an analyst-led opportunity to discuss the implications of the 2019 CIO agenda research, present a chance for follow-on questions and a deeper dive into the research findings. All this to help IT leaders plan their 2019 leadership agendas.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Meetup: Is a Digital Workplace Worth the Effort for Midsize Enterprises? (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,
As a senior IT executive, do you feel a digital workplace is worth the effort? Do you think it could lead to better digital dexterity to facilitate newer technologies such as cloud office, immersive platforms and analytics? What is your biggest barrier to making the jump to a digital workplace? If you attempted a digital workplace initiative, was it successful? What issues did you run into? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
CIO Meetup: Approaching the Design of a New IT Operating Model to Accelerate Digital Business
Peer Open Discussion (no Gartner facilitation), ,
Digital business is placing new demands on the IT operating model in terms of scope, the capabilities delivered and how the model should be optimized. Have you considered an IT operating model redesign? How have you approached the redesign? What best practices have you found? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Ask the Analyst: Presenting Blockchain Impact Assessments to Senior Business Executives
Dale Kutnick, Senior Vice President, Gartner
CIOs are being pressured by business executives and boards to provide insight into how blockchains can be exploited by their enterprises. Their responses are often laced with technology promises, despite its immaturity, and without considering development and integration costs. This session will provide specific ideas and financial considerations to use in presenting blockchain initiatives to senior executives.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Living With Digital: From Business Impact to Societal Disruption
Frank Buytendijk, Distinguished VP Analyst, Gartner
Welcome to one of the biggest stories of Symposium. Leading companies move from "just" digital business to using technology to tackle society's larger issues. Fintech, healthtech, agritech, legaltech. This provocative, fast-paced presentation argues that the Silicon Valley way of creating a better world is short-sighted and misguided. What will be your story? Let it be one of Optimism and Hope.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Hack, Nudge, Prod: Fighting Transformation Fatigue
Mary Mesaglio, Distinguished VP Analyst, Gartner
These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. The transformation fatigue that is setting in requires a strategic response from the business. This session focuses on the little — often overlooked — actions that business leaders can take to transform and change their culture. The session is an antidote to the big bang transformation plan. It aims to provide short-term strategies and tactics that CIOs and other leaders can immediately apply to keep their transformation on track or get it underway.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 02:45 PM
Strategic Roadmap to Architect a Digital Business Technology Platform
Elizabeth Golluscio, Managing Vice President, Gartner
A digital business technology platform is built, not bought. CIOs must lead their organization toward a multigrained mesh app and service architecture (MASA), paired with an enterprisewide, pervasive integration competency to build their digital business technology platform.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:00 PM
Roundtable: The Best and Worst of Adopting Event-Driven Computing for Digital Transformation
Yefim Natis, Distinguished VP Analyst, Gartner
Organizations engaged in digital transformation, face the essential requirement of adding event-driven computing to their list of competences, but many are still developing the best practices and decision frameworks for building event-driven solutions. In this roundtable, attendees will have a chance to share and discuss their experiences.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:00 PM
Roundtable: A New Operating Model in Federal/Defense Organizations
Amos Auringer, VP, Executive Partner, Gartner
This session provides senior executives to discuss their progress to modernize their organization's ability to deliver products and service using cloud services, increased automation, learning new skills and creating a new operating model.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:30 PM
Workshop: Building and Executing a Cloud Strategy in the Financial Services Sector
Ed Anderson, Distinguished VP Analyst, Gartner
Every organization must have a strategy for cloud computing. The benefits of cloud computing are too important to ignore, but there are many risks that must be managed for success cloud adoption. This workshop will provide practical guidance on how financial services organizations can build and implement a cloud strategy that can become the foundation for their cloud adoption and usage plans.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:00 PM|Wednesday, October 17, 2018 03:30 PM
Workshop: Leveraging ITScore for Strategy and Execution
Donna Scott, Distinguished VP Analyst, Gartner
Debra Curtis, VP Analyst, Gartner
ITScore for strategy and execution is a new ITScore assessment targeted at the OOCIO to assess the role of IT in the enterprise, and its ability to execute to that role and strategy. Many CIOs would like to deliver on digital business but find that their business leaders have different expectations. This assessment will help CIOs lead their businesses to a strategic vision and give them the insight to execute successfully on that vision.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 02:20 PM|Wednesday, October 17, 2018 02:40 PM
Magic Quadrant and Critical Capabilities: Full Life Cycle API Management
Mark O'Neill, Sr Director Analyst, Gartner
API management is vital to building a successful digital business technology platform, by providing governance and security. In this session, we look at the landscape of vendors providing full life cycle API management, as well their fit for common use cases such as data-as-a-service, open banking, mobile and cloud/SaaS integration.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Rethinking Data Analytics in an AI-First World
Sudhir Hasbe, Director Product Management, Google
Capturing value from big data is accelerated when you have the right technology. Learn about Google Cloud new solutions and product capabilities that harness the power of AI, and get a behind-the-scenes look at how customers are seamlessly integrating Google Cloud Platform (GCP) big data solutions in their enterprises. See how GCP combines powerful serverless solutions for enterprise data warehousing, streaming analytics, managed Spark and Hadoop, modern BI, planet-scale data lake, and AI.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Transformational Technology for Better Human Experience
Laurent Philonenko, SVP - CTO, Avaya
Consumer expectations on how they engage with businesses have shifted. And contact centers—the first points of interaction in a customer’s journey—must follow suit. Getting there isn’t simply about adding more technology. It’s about making customer service more human by using the right tools and technologies, like A.I., that leverage a company’s data-rich channels to create better experiences, transforming how business is conducted. Avaya's Laurent Philonenko will describe how you can use disruptive technologies to transform those experiences for bottom-line and brand loyalty impact.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
A Framework for Multi-Cloud Data Management & Availability
Dave Russell, Vice President, Enterprise Strategy, Veeam
The landscape, infrastructure and processes that we utilize must broaden to support a federated, multi-cloud world, where on-premises and a mix of private / managed / public / SaaS clouds become the new norm. Intelligent data management and hyper-availability are required to meet the new business expectations. • Why are our environments and requirements changing, and what are the emerging realities? • What is a sound approach to intelligent data management and improved availability? • How can we build a strategy with the required capabilities to meet the needs of today, but also tomorrow?
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Delivering Continuous Digital Transformation at USAA
Pablo Sarabia, Technical Architect, USAA
Already known as a digital organization, USAA continues to find new ways to leverage the latest technologies to provide leading-edge services for millions of members. Hear how USAA delivers innovative solutions, custom applications, automation and mobile-first experiences across their business – all directly aligned to USAA’s transformation vision.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
The Evolution of the Enterprise Hybrid Cloud Platform
Steve Robinson, General Manager, IBM Cloud Labs, Hybrid Cloud, IBM, IBM
Bala Rajaraman, IBM Fellow, IBM Cloud Labs, Hybrid Cloud, IBM, IBM
IBM has worked extensively with a wide range of clients on their overall cloud strategies. IBM has observed that only 20% of enterprise workloads are ready for the public cloud due to regulatory pressure, security compliance and other requirements. The time is right to take a fresh look at an enterprise cloud platform and operating environment that accelerates the movement of a greater percentage of workloads to the cloud. IBM will discuss the emergence of an enterprise hybrid platform and the focus areas that need to be considered to move from a Cloud First approach to Cloud Only strategy.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
How to re-take ownership of your cloud and containers.
Is it possible to have both? - The power of the cloud, and the privacy of ownership? Learn how we tackle the problem of securely manage the cloud, scale it and move it around from private to public and then back again to private in just a few minutes. Find out how we solved the painful deployment of packaged applications repetitively.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
Digitally Transforming Los Angeles with 5G and IoT
Ted Ross, CIO and General Manager , City of Los Angeles
Mike Katz, EVP, T-Mobile for Business, T-Mobile for Business
The City of Los Angeles uses emerging technology to fight fires with sensors, crowdsource road repairs, and reduce traffic with connected intersections to improve the lives of its citizens. Ted Ross, CIO for the City of Los Angles, shares his blueprint to digitize America's second largest city, while innovating through many constraints. Hear how digital transformation is tackled across 41 city departments to support 4 million residents, 500,000 businesses, and 48 million annual visitors. Learn what the city's future will hold with 5G and IoT.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:00 PM
The Winning Digital Transformation Strategy - Powered by AI
Ian Swanson, Vice President, Oracle
Develop a winning digital transformation strategy that is powered by artificial intelligence and machine learning. This a hands-on session brings together learnings from successful enterprises and the tools you need to assess your company's current capabilities. Walk away with a plan to extract more value from your data and get on the path to becoming an innovator.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 03:15 PM|Wednesday, October 17, 2018 04:15 PM
Roundtable: Embracing and Creating Value From Shadow IT in a Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)
Tina Carkhuff, Executive Partner, Gartner
Christian Hestermann, Sr Director Analyst, Gartner
Midsize enterprise IT leaders need to reframe their perspective on "shadow IT," engage with it and adopt practices that will exploit it as a delivery mechanism, albeit with some guardrails and clarification of accountability to mitigate the risks and enhance the value. Join us for this peer-driven discussion around the challenges of shadow IT and how to be involved in work that may address unmet IT customer needs.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Maverick: How Billionaires Use Technology As A Weapon And How Your 1% Most Valuable Customers Will Too
Don Scheibenreif, Distinguished VP Analyst, Gartner
Billionaires use technology to gain and keep power and wealth. So do the top 1% of your customers. Learning how the elite use new technologies as a weapon will prepare CIOs for what is coming next in customer engagement.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:00 PM
Powering Digital Business: The Future of Commerce
Christina Klock, Sr Director Analyst, Gartner
Jason Daigler, Sr Director, Analyst, Gartner
Gene Alvarez, Managing Vice President, Gartner
An online commerce experience that is efficient and customer-friendly is no longer a differentiator — it is mandatory. Business leaders and CIOs must focus on the future of digital commerce to differentiate today — one which solves problems, is anticipatory and is pervasive when and where customers need it.
Wednesday, October 17, 2018 04:30 PM|Wednesday, October 17, 2018 05:30 PM
Roundtable: A Midsize Enterprise CIO's Digital Business Journey — Best Practices and Pitfall Avoidance (Exclusive for Midsize Enterprise Attendees)
Federica Troni, Sr Director Analyst, Gartner
In this session, we will moderate an experience exchange among information and technology leaders in midsize enterprises on best practices and pitfall avoidance in strategic digital business initiatives. We'll also draw from a range of relevant case studies collected over the past months.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 05:00 PM|Wednesday, October 17, 2018 05:20 PM
Spotlight: Digital Twins – What Impact Will They Have on Your Business?
Scot Kim, Sr Director, Analyst, Gartner
Scot Kim, Sr Director Analyst, Gartner
The rise of digital twins (aka software models of physical things) is creating the next chapter for digital business platform strategies. Enterprises are leveraging Internet of Things (IoT) technologies for their digital platform journey. What is the potential of digital twins and how will digital twins affect or enhance your business or open up opportunities?
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, October 17, 2018 05:30 PM|Wednesday, October 17, 2018 06:00 PM
If You Really Want to Succeed at Innovation, Define Failure Not Success
Mary Mesaglio, Distinguished VP Analyst, Gartner
It's all well and good to say: Fail fast! Fail forward! Fail often! But you're not a Silicon Valley start-up, so you're going to be up against organizational antibodies that are extremely stealthy and insidious. In most cases, there is an incompatibility between the failure required for successful innovation and the failure-phobia that inhabits most corporate cultures. This short session will describe the difference between good and bad innovation failure and provide a way to get around the innovation-killing antibodies that lurk in every enterprise.
Wednesday, October 17, 2018 06:10 PM|Wednesday, October 17, 2018 06:30 PM
Magic Quadrant: Digital Commerce
Christina Klock, Sr Director Analyst, Gartner
Gartner's Magic Quadrant provides standards for market analysis and assessment to support buyers in selecting vendors and services. In this session, we clarify what digital commerce applications involve today, provide an overview of market conditions and assess the vendors on the Magic Quadrant.
Wednesday, October 17, 2018 07:10 PM|Wednesday, October 17, 2018 07:30 PM
Bringing Order to Chaos: A Real-Life ITSM Success Story
Alan Berkson, Global Director of Community Outreach / Analyst Relations, Freshworks
Volker Otto, VP, IT & Facilities, PowerSchool
What happens when you acquire 7 different teams in 16 months with 7 different ways of managing IT? It often means chaos. When Powerschool had 7 acquisitions in 16 months they more than tripled their number of employees, and were faced with the challenge of integrating those teams, technically & culturally. Follow the journey of Powerschool’s Vice President, Volker Otto, as he brought order to the chaos. Learn how he focused on people, processes and tools to establish & implement an ITSM solution, raise the organization’s IT maturity, and improve the experience of millions of end users!
Thursday, October 18, 2018 10:15 AM|Thursday, October 18, 2018 10:45 AM
Cloud Principles in the Enterprise – Arista with AIG
Arista's hallmark is its highly reliable Unified Cloud Networking (UCN) architecture, a single OS image that works on all switches, network wide resiliency, adherence to standards and the highest quality products. Arista customers want to realize all these benefits in the enterprise as well. They are frustrated with their legacy enterprise designs and want to leverage the same principles that created Arista’s success with the cloud titans. Arista is focused on solving campus requirements that include lower opex, security and segmentation, and IoT management with device and flow visibility.
Thursday, October 18, 2018 11:00 AM|Thursday, October 18, 2018 11:20 AM
Magic Quadrant: Enterprise Integration Platform as a Service
Elizabeth Golluscio, Managing Vice President, Gartner
Enterprise integration platform as a service (iPaaS) is a second generation, cloud-based application and data integration technology. Ease of use and fitness with digital business needs to connect on-premises, cloud-based and mobile applications and data are driving iPaaS fast adoption. In this session, we discuss how the provider landscape is changing and how you can discern what's the best iPaaS for you.
Thursday, October 18, 2018 11:00 AM|Thursday, October 18, 2018 12:30 PM
Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Secure a New Foundation For Digital Business? (Repeat)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner
This workshop leverages the breakout session "The 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Maverick — Digital Business Will Kill Midsize Enterprises
Federica Troni, Sr Director Analyst, Gartner
Gartner’s CIO surveys reveal that many midsize organizations are making plans for their digital business transformation. We believe that MSEs will not only fail in their attempt at digital business transformation, it will also put them at risk of going out of business. This presentation will review several digital optimization alternative scenarios. (Maverick research exposes unconventional thinking and advice.)
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
How to Create a Digital Business Growth Story
Chet Geschickter, VP Analyst, Gartner
CEOs want growth and many have aspirations for digital business transformation. This requires CIOs to respond with compelling digital business narratives that inspire leaders and reposition IT from cost center to value creator. This session will share concepts and advice for mapping digital capabilities to new value propositions, reducing cost structures, and developing new market opportunities.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Ask the Analyst: Interested in Distributed Energy Resource Management Systems?
Zarko Sumic, Distinguished VP Analyst, Gartner
Integrating distributed energy resources is a significant challenge for utilities. It has two distinct aspects: DER inclusion in grid operation, which will require new network management technologies and control paradigms and DER integration and orchestration to enable DER participation in local energy markets. In this session, you can ask the analyst questions regarding DER market definition, vendor offerings and solution maturity.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Designing the Customer Journey: A Multidisciplinary Team Approach
Bruce Robertson, Distinguished VP Analyst, Gartner
Customer experience (CX) has never been more critical, and yet the way most enterprises focus on improving CX seems to be done in silos. Instead, CIOs and other business leaders should multidisciplinary approach to drive better CX. This session will describe how these teams must design the customer journey across the silos inside IT and inside the enterprise: 1) What cases illustrate the multidisciplinary approach succeeding and what was their CX journey? 2) What best practices can your enterprise leverage on its CX journey? 3) What pitfalls should you avoid on your CX journey?
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
How To Use Event-Driven Computing for Continuously Intelligent Digital Business
Yefim Natis, Distinguished VP Analyst, Gartner
Business events drive business decisions. In the increasingly fast business world, organizations depend more on event-driven algorithmic decisions but face challenges in adopting event thinking. > What are the business use cases for the event-driven model? > How to adapt events into your roadmap for digital transformation? > What is event thinking, and how IT leaders overcome its challenges?
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Postmodern ERP Belongs at the Heart of Your Digital Transformation
Paul Saunders, Sr Director Analyst, Gartner
The world we live and work in has changed dramatically over the past decade yet CIOs are still approaching ERP the same way they did two decades ago. ERP continues to be in the top five areas of investment for many organizations and with digital business needing a solid core upon which to scale, is more relevant than ever. Today's ERP is not the monolithic one size fits all ERP of the past. CIOs, by changing their thinking about, and their approach to, ERP have the opportunity to shift resources away from systems of record and towards differentiation and innovation. Postmodern ERP is the heart of your digital transformation.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
CIOs: Use Your I&T Operating Model to Scale Digital Business
Janelle Hill, Distinguished VP Analyst, Gartner
Digital business requires a new approach to I&T operations across the enterprise. This presentation shows CIOs how to integrate the I&T operating model with business operations to address the enterprise’s digital business ambition and strategy in a comprehensive, orchestrated way.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Applied Infonomics: How Valuing Your Information Can Drive Business Value
Douglas Laney, Distinguished VP Analyst, Gartner
Infonomics, the discipline of measuring, managing and monetizing information as an actual enterprise asset, has become more than just a theory. Gartner clients in many industries already have used this concept to drive significant business value by identifying millions of dollars of hidden benefits from their (and others') information assets.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Amazon Versus Alibaba
Hung LeHong, Distinguished VP Analyst, Gartner
Alibaba and Amazon have collectively brought us platform business models, cloud computing, and p2p payment. Today, we take these capabilities for granted - but these two giants are not standing still. Up next: 4-hour supply chain, banking the world, and demise of the credit card. CIOs need to understand how their combined innovations and eventual competition will change the world again.
Thursday, October 18, 2018 11:15 AM|Thursday, October 18, 2018 12:00 PM
Meetup: Where Are You on Your Digital Transformation Journey?
A digital business continues to evolve rapidly, expanding what is possible. How are you taking steps to embrace digital business to measurably improve your organization’s performance? What have been the most impactful steps in your journey thus far? What lessons have you learned that could help others? What are the quick wins in a digital transformation? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 12:10 PM|Thursday, October 18, 2018 12:25 PM
Unbounded Access: The new digital transformation game-changer
Stephen Wallo, VP Sales Engineering, VCinity
Data is the new currency - we're drowning in it but starving for meaningful insights! Enterprises struggle with prioritizing data collection, utilization and location, but those limitations are now being defied. The key is to connect geographically disparate storage, compute, and worksites onto a unified data platform. This creates unbounded access anywhere in the enterprise or the cloud. Steve Wallo, VP of Sales Engineering, will discuss breaking down silos to remove digital deadlock and enabling enterprises to act on data in real time to create meaningful insights - the true business asset.
Thursday, October 18, 2018 12:40 PM|Thursday, October 18, 2018 12:55 PM
Decipher’s Grey Matter Enterprise Service Mesh Platform
Christopher Holmes, President | CEO, Decipher Technology Studios
Grey Matter accelerates the adoption of decentralized microservice architectures, while simplifying IT lifecycle management, delivering reliable network performance, resource management, security, and cost efficiency in demand by today’s C-suite. Decentralized systems are notoriously difficult to design, develop, and control, introducing significant deployment and management complexity on the network. Grey Matter liberates enterprise IT from the challenges of decentralized network ops, freeing CIOs, CTOs, and engineers to focus on improving their product and growing their business.
Thursday, October 18, 2018 12:40 PM|Thursday, October 18, 2018 12:55 PM
Accelerate Digital Transformation
John Jeremiah, Product Marketing, GitLab
A traditional SDLC has layers of friction and bottlenecks, making simple projects complex, and expensive. GitLab's approach to DevOps is unique. GitLab is able to collapse cycle times and increase efficiency across the software development lifecycle. Learn: - How teams can collaborate concurrently in a single conversation - How a single application accelerates delivery, while providing visibility, governance, compliance and access control - How to leverage containers and kubernetes for complete DevOps toolchain. Where every commit gets tested and scanned for security, and performance issues.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Ask the Analyst: What Are CIOs' Real-World Experiences When Moving to IT Product Management?
Jaime Capella, Distinguished VP, Advisory, Gartner
Miles Gibson, VP, Advisory, Gartner
The majority of CIOs are at least experimenting with IT product management but scaling the model is hard. This session will answer questions about how CIOs are overcoming common IT product management pitfalls by adopting tactics such as defining product lines around business capabilities, changing the way IT engages with business stakeholders, working with the CFO to align funding to products, and developing new scorecards to manage product performance.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
How Do I Build a Digital Business Technology Platform?
Bill Swanton, Distinguished VP Analyst, Gartner
Your company had its digital vision and strategy and a host of ideas for optimizing or transforming its business. Now you have to build something! This session is based on interviews with operating digital businesses about how they built their technology platform. What technologies did they select and why? How did they govern the process and leverage existing technology platforms? What would they do differently if they were to start over? We'll also look at some of the trends, principles, and architectural practices that are emerging.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
State of Organizational Resilience 2018/2019
Mark Jaggers, Sr Director Analyst, Gartner
Roberta Witty, VP Analyst, Gartner
This presentation will discuss the current and future state of organizational resilience across multiple management disciplines including business continuity management, information security and more. Using the five layers of culture, leadership, people, process and infrastructure, we will address the role of the chief risk/strategy officer and present a framework for developing a business/organizational resilience program in the organization.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
How to Create Digital KPIs That Work
Paul Proctor, Distinguished VP Analyst, Gartner
Digital KPIs need to focus on specific business outcomes. The metrics that are used should influence a change in behavior relative to meeting, exceeding or missing an established target.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Data Management: Everything You Do Now Will Change, and Soon
Merv Adrian, Research VP, Gartner
Rick Greenwald, Sr Director Analyst, Gartner
CIOs and Senior IT Executives need to recognize and direct a massive transformation in how they manage data You will: Work with data in motion, not just at rest Move to the cloud and connect to data, not just collect it Replace a lot of legacy Lose experienced people — and hire for new skills Partner with new vendors — more than ever Prioritize active metadata for security and semantics
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
Digital Ethics: Early Experiences with Artificial Intelligence
Frank Buytendijk, Distinguished VP Analyst, Gartner
In just five years’ time, digital ethics has grown from an interesting future trend to a core business necessity. Organizations that are rounding out their digital businesses label it a top 3 priority. But the topic is shifting again. After the big data and privacy debate, ethics and artificial intelligence is on everyone's mind. A complex topic, but there are some emerging practices already. How to deal with ethics and AI before it is too late?
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 01:45 PM
The Future of Infrastructure and Operations Design in a Product-Oriented World
Hank Marquis, Leadership Partner, Gartner
Ed Holub, Managing Vice President, Gartner
CIOs will need to work with their infrastructure & operations (I&O) leaders to change their I&O operating model. Most infrastructure and operations operating models are optimized for technology projects, and few I&O leaders are prepared for delivering the adaptive, product-oriented business solutions critical to digital business platform success. Learn about the new I&O operating model and how to achieve better alignment with the business through improved organization design.
Thursday, October 18, 2018 01:00 PM|Thursday, October 18, 2018 02:00 PM
Roundtable: Road to Transformation in Heavy Industry — How CIOs Will Identify and Overcome Digitalization Barriers
Mark Bartram, VP, Executive Partner, Gartner
This heavy industry roundtable is designed to create an opportunity for CIOs to explore and openly discuss barriers and how to overcome them in order to realize digital ambition for individual companies and across heavy industry value chains.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
Embracing "Shadow IT" Within the I&T Operating Model to Accelerate Digital Execution
Simon Mingay, VP Analyst, Gartner
It no longer makes sense for the IT organization to be the sole provider, broker and gatekeeper for Information and technology (I&T) capabilities. "Shadow IT" is on the rise in terms of scope and sophistication. Resistance is futile. Faced with this new reality CIOs must adapt the role of the IT organization, adapt the I&T operating model and change how the IT organization engages with and supports a super-distributed approach to exploiting information and technology.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
Scaling Digital Design: Building Practice and Scope
Bruce Robertson, Distinguished VP Analyst, Gartner
Every organization Gartner talks with wants to make agile concepts deliver great results — and many have had some early successes. Now, enterprises want to scale that out — out of IT to the business and out of a small group to a wider scope. This session will show how enterprises scale digital design and how to lead this effort. 1) What are illustrative cases of scaled practice and scope? 2) Who is doing what work and where do people report? 3) What are the best practices to leverage and pitfalls to avoid?
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
How Will Blockchain Affect Your Business Model?
Richard Hunter, Distinguished VP Analyst, Gartner
Blockchain's effects on an enterprise's business model can range from the mundane (lower costs for transactions) to the profound (destruction of the enterprise's value proposition). This presentation will examine the effects of blockchain on the enterprise through the lens of the Gartner business model construct.
Thursday, October 18, 2018 02:00 PM|Thursday, October 18, 2018 02:45 PM
Leading CIO Visions for Transforming Into a Product-Centric Organization
Matthew Hotle, Distinguished VP Analyst, Gartner
What does product-centricity mean? There are early successes in using a product-centric approach to meet the demands of digital business. This session will show how leading CIOs are using product-centric approaches to create adaptive, high-performing delivery teams. Examples from leading companies will help CIOs understand the benefits of product-centric approaches to governance, funding, leadership style, culture and organizational models.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Internet of Energy Is a Solution for Our 4D Energy Future
Zarko Sumic, Distinguished VP Analyst, Gartner
Utility business is driven by four D forces: Decarbonization, decentralization, digitalization and democratization.The new energy provisioning, either centralized or decentralized, will require access to an open energy delivery infrastructure that will resemble internet. This presentation will highlight forces shaping utility sector, explore new Internet of energy operating models and highlight key enabling technologies such as digital platforms and blockchain.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Retail Scenarios for 2025 and Beyond
Robert Hetu, VP Analyst, Gartner
Not an apocalypse, but retail is in an evolutionary event nonetheless. Only those that can adapt quickly will survive over the long haul, but what is next for retail? New growth generated by emerging technologies, alternative and adaptive business models and very curious partnerships all must be considerations. Come explore these and other scenarios which will position retailers for success in 2025 and beyond.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
CIO Meetup: Artificial Intelligence - What's Working? What's Not? What's Next?
What is new about AI technology that interests you? Why are you considering AI investments now? Where have you found success with AI? What pitfalls have you found? Have you looked across industries for inspiration and new ideas? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
The Road to the Future of Higher Education
Terri-Lynn Thayer, VP Analyst, Gartner
Higher education institutions in 2023 will look quite different due to trends shaping society, education and the economy. Despite higher education's lack of digital urgency, institutions' digital ambition will shape how institutions respond so as to leverage the trends and technologies rather than succumb to these pressures. This session will discuss trends, technologies and business models impacting higher education and highlight a roadmap for a successful digital transformation.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Exploiting AI to Successfully Transform Government Services
Rick Howard, VP Analyst, Gartner
Top performing organizations increasingly depend on artificial intelligence (AI) solutions to deliver critical business outcomes. Government CIOs must strategically invest in AI to optimize public services and transform the work environment. This presentation provides a framework to evaluate and quickly implement AI projects that provide immediate business value.
Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:15 AM
Roundtable: Innovation and Modernization — The CIO Role in Law Enforcement
Scott Merriman, Sr Executive Partner, Gartner
Law enforcement organizations often see new technologies as prone to risks for new crime. This roundtable will explore opportunities for offered by emerging technologies, such as advanced analytics, artificial intelligence and virtual/augmented reality and how to address barriers to adopting an innovative mindset, regulatory limits, discussing examples of projects participants are pursuing.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Hybrid Strategies for Enabling Nimble Innovation
Adam Saenger, VP Networking Solutions, CenturyLink
Evolving operating landscapes require flexibility to respond to workforce & patient needs. Learn how to be nimble with a secure Hybrid Networking Strategy – scalable, adaptive, policy-managed connections to disparate resources for enabling efficient innovation and a superior customer experience
Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: How Are You Establishing a Coherent Link Between AI and Business Value?
How are you developing and maturing to achieve specific, measurable and transformative business outcomes? Which approach have you taken to move pilots and short-term plans to large-scale implementations? How have you successfully accelerated the deployment of AI? Have you created an AI Center of Excellence? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: Is Robotic Process Automation Making a Difference?
Peer Open Discussion (no Gartner facilitation), ,
Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
How to Create Value With Intelligence in the Redefined Communication Market
Mentor Cana, VP Analyst, Gartner
Creating competitive differentiation does not come through incremental changes now that CSPs are competing with digital natives. In this session, we address the disruptive and proactive changes that CSP CIOs must drive to create new value by developing their data lakes as new assets, and use new and emerging technologies as platforms enablers. To do so they must productize both their data lakes and the Intelligence related capabilities, rather than using them for operational excellence only.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:15 PM
Roundtable: Artificial Intelligence in Government
Scott Merriman, Sr Executive Partner, Gartner
In this roundtable, participants will discuss the opportunities and challenges they see in implementing artificial intelligence technologies. Topics of conversation include, technology, business need and vendor selection, contracting and governance challenges and how to prepare the organization. Other topics might include, if artificial intelligence is a threat and what barriers they might be facing in its adoption.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:15 PM
Roundtable: Utilities — How to Move Forward on Your Digital Transformation
Alberto Ruocco, Sr Executive Partner, Gartner
Energy and utility companies are predominantly in the early stages of their digital transformation. Digital technologies hold great promise to optimize utility operations while disruption resulting from digital innovation at the grid edge creates new opportunities for digital energy provisioning. In this session, we will explore stages of your digital journey (ambition, design, deliver, scale or refine) and share best practices for overcoming common digital transformations challenges.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Blockchain in Manufacturing May Not Be Ready for Prime Time, but Don’t Ignore It
Stephen Smith, VP Analyst, Gartner
Blockchain technologies are still emerging and not ready for widespread use in Manufacturing. There are pilots happening in the areas of control of counterfeit parts and goods, transparency in the supply chain, improvement of warranty management and enhancement of quality and loyalty programs. This session will explore where the greatest leverage is likely to be for manufacturers and what the top use cases for manufacturing
Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Demystify AI in Manufacturing
Ellen Eichhorn, Sr Director Analyst, Gartner
Confused on where to start with AI? This session will provide a guideline for CIOs to communicate to their colleagues and teams: 1. What AI is for them 2. What it can mean for their organizations. 3. How to find solutions that will work for their organization.
Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
The Future of Manufacturing is Digital
Caglayan Arkan, GM, WW Manufacturing & Resources, Microsoft
Pervasive access to digital services is changing all aspects of manufacturing, enabling new business models, products, services and experiences. Learn how emerging technology capabilities such as AI and digital twins are empowering manufacturers to drive new outcomes and transform their enterprises.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Life Science Companies' Top Transformative Technologies
Michael Shanler, VP Analyst, Gartner
Life science companies are jump starting their drive to apply digital technologies in their businesses none too soon! The digital future is happening now, your partners and customers are on the move. Learn what impact emerging technologies; IoT, AI, and Blockchain, are having now on LS business and how you can adopt and apply these technologies to deliver health value to your customers.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
The Robotics Era: Coming to an Insurance Company Near You
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
Increasingly, insurance companies are beginning to deploy a variety of artificial intelligence and robotic technology to support the business. However, this traditional industry is only at the beginning of learning how to effectively use these solutions and how to change the internal culture to make their use more successful. This presentation will review the range of robotic technologies which insurance CIOs should be aware of, highlighting the best use cases and deployment models for each.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Healthcare Unbounded: Technologies that Break the Institutional Barriers to Delivering Health Value
Mark E. Gilbert, Sr Director Analyst, Gartner
Disruptive forces, emerging technologies and new alignments enable more value in healthcare: Many barriers prevent the cross entity orchestration of care today Technologies like blockchain, HIEs, digital twins and IoT enable you to break down the barriers among healthcare entities Deploy these technologies to drive innovation and deliver health value across the healthcare ecosystem
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
A Roadmap for Banks in the Age of Human Augmentation
Vittorio D'Orazio, Sr Director Analyst, Gartner
This session examines the steps needed to achieve human augmentation that includes AI, automation/RPA and IoT: - Why Human Augmentation Is So Important to Banks Today - First Step: From Experimenting to Deploying - Reaching Maturity: From Sowing to Harvesting - Running AI: From Revenue Generation to Risk Management
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Is It Time to Get Serious About Blockchain in Government?
Rick Holgate, Sr Director Analyst, Gartner
Governments have been seduced by the promises of blockchain in innumerable use cases. Was all the giddiness worth it? What have we learned? Is it finally time to sober up and get serious? Or is the binge still on? Looking back on a year of irrational exuberance, we observe some moments of lucidity and offer advice on thinking rationally and constructively about next steps.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Fintech Trend Watch with Google Cloud
Greg Brail, Principal Software Engineer, Google
In an era where customers and investors expect mobile banking from financial services companies, the pressure is on to continue advancing digital strategies. While the industry has an intense focus on mobile apps, mobile is just the beginning of the fintech revolution. In this session, we’ll explore emerging technology trends in the financial sector. Join us for a discussion on going beyond mobile and creating better experiences through the use of APIs.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: How to Best Leverage Compelling IoT Plans? (Limited Capacity, First Come First Served)
Nathan Nuttall, Sr Director Analyst, Gartner
IoT drives new business models, processes and the use of new technologies throughout the enterprise. All of which are challenging to balance both commercially and technically. This discussion focuses on how to manage these challenges and create business value from IoT deployments using compelling IoT strategies and plans. This is an open forum to ask questions, interact and gain insights from Gartner and your peers.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: What Are the Top Technology Trends Impacting Midsize Enterprises? (Exclusive for Midsize Enterprise Attendees - Limited Capacity, First Come First Served)
Joseph Provenza, Sr Director, Analyst, Gartner
Mike Cisek, Sr Director Analyst, Gartner
Joseph Provenza, Sr Director Analyst, Gartner
Join a small group of midsize enterprise CIOs for this highly interactive Q&A session. Frequently asked questions include: • What are the top technology trends impacting midsize enterprises? • Which technologies can improve business outcomes for midsize enterprises? • How can midsize enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Meetup: How Are You Leveraging Blockchain in Financial Services?
Peer Open Discussion (no Gartner facilitation), ,
Join your peers to discuss your thoughts on how private blockchain could fundamentally change business processes by making them more transparent and auditable. What scenarios are you evaluating? What risks/challenges do you see? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Meetup: Extracting Business Value from IoT and Sensors
Peer Open Discussion (no Gartner facilitation), ,
The Internet of Everything and IoT have been around for more than a decade. How is this concept maturing? How have you leveraged the data to create insights that optimize your business and re-define your processes? Which opportunities, processes and platforms should be re-considered in order to thrive in the digital era? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:30 PM
Roundtable: The Future of Artificial Intelligence in Federal and Defense Organizations
Amos Auringer, VP, Executive Partner, Gartner
This session explores the opportunities for AI in various strategic initiatives and use cases and redefining User Experiences.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:30 PM
Roundtable: Megatrends and 3D Printing — The Future of Manufacturing
Moacyr Gomes, VP, Executive Partner, Gartner
Let us, Gartner, you and your peers, put on the table what are the megatrends that are and will drive the future in manufacturing. Let's discuss the applicability of these trends today and also play a devil's advocate game. The expectation is that you will leave with enough "ammunition" to battle the introduction of new technologies in your business organization environment.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
AI: The Healthcare Path From Hype to Value Requires Trust
Laura Craft, VP Analyst, Gartner
AI holds both great promise and priority across healthcare. Move past the hype by following a path to value paved by trust. Understand the hype today around AI in healthcare and learn how organizations are realizing value from AI, including the evidence of that impact. See how you can create trust in AI to deliver even more business value.
Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Democratizing AI for Business Value in Utilities
Ethan Cohen, Sr Director, Analyst, Gartner
Ethan Cohen, Sr Director Analyst, Gartner
AI technology engenders both massive promise and provokes striking fears in the utility industry. Democratizing AI is a framework for thinking about creating the right kind of AI for your organization and doing the best thing possible to unlock its value — making sure everyone has access to it.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
The Top 10 Strategic Technology Trends for 2019
David Cearley, Distinguished VP, Analyst, Gartner
David Cearley, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Top Trends in Analytics That Will Change Your Business
Gareth Herschel, VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of intuitive interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
2019 Top 10 Trends and Technologies Impacting I&O
David Cappuccio, Distinguished VP Analyst, Gartner
As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while adapting to the increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Ask the Analyst: Should We Pivot From a Mobile Strategy to a Multiexperience Strategy?
Jason Wong, VP Analyst, Gartner
Is your organization struggling with delivering mobile apps, or are not getting the results you expected from mobile app usage? Are you wondering if you should reallocate your budget and resources to new digital experiences, such as chatbots, voice apps, AR, VR, MR or PWA? Bring your questions and hear from your peers to discuss whether a multiexperience strategy is right for you.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Roundtable: We're All Lost in the AI Woods — Let's Band Together to Succeed (Exclusive for Global Enterprise Executive Experience participants)
Whit Andrews, Distinguished VP Analyst, Gartner
Michael Carraway, Executive Partner, Gartner
You can help your fellow travelers through the fog of artificial intelligence hype more than you know. Let's discuss what makes AI different and how to achieve an AI strategy to deliver business value for business leaders in an IT context. Almost everyone is getting started. We can fill in each other's knowledge and tactics gaps.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 12:55 PM
Checklist For Global SDWAN Transition
Victor Hou, Director of Strategic Enterprise Accounts, Expereo
SDWAN offers tremendous benefits for enterprise customers in cost savings, visibility, efficiency, control, enabling cloud, and much more. However deploying, managing, and supporting SDWAN is still very new for most enterprises especially with the vast amount of information and suppliers in the market place. This session will go through a checklist built based on 10+ years of global deployment for network and SDWAN across 200+ countries to help you ensure you select the right combination of partners for this future of WAN transformation.
Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Pull Back the Curtain: Make AI Work for Your Business
Scott Penberthy, Director, Applied AI, Google Cloud
Mike Branch, Vice President Data &. Analytics, GEOTAB
The impact of artificial intelligence (AI) on the future of our economy is undeniable. The industry has been discussing AI and ML for some time, but enterprises still grapple with infusing their workloads with AI and finding the best AI use cases. In this session, get an overview of how Google Cloud is creating AI solutions that easily plug into your existing workflows to give your business the power of AI.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Harnessing the Collective Powers of Digital Disruption, Innovation and Transformation
David Smith, Distinguished VP Analyst, Gartner
Most organizations have an innovation or transformation effort. Yet these efforts often face the impact of disruption. Disruption can be an opportunity as well as a threat. CIOs working with chief strategy officers (CSOs) in their organizations are becoming more aware that they need to plan for, expect or create disruptions. Understanding the role of disruption and innovation is becoming integral to these transformations.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Ask the Analyst: How Can Midsize Enterprises Exploit AI and Data Monetization to Grow Their Business? (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP Analyst, Gartner
Daniel Rotigel, Research Analyst, Gartner
CIOs in midsize enterprises must respond quickly to the changes caused by digitalization in order to increase sustainable business performance. Join our analyst and your peers to explore how successful CIOs focus on three critical areas to capitalize on the opportunities of digital business: how to ensure their personal job objectives are focused on business performance? How to accelerate the adoption of AI? How to monetize existing data assets and other intellectual property? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We pre-qualify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Top Trends in Application Architecture That Enable Your Digital Business Transformation
Elizabeth Golluscio, Managing Vice President, Gartner
You want to capitalize on digital business opportunities, but your current application estate is holding you back. How do you adapt your core application systems to enable you to take advantage of new opportunities? To leverage digital business ecosystems? To exploit big data? To deliver awesome customer experiences? To allow your people to work smarter? This session discusses the top trends in application architecture that can help you modernize your application estate and enable your digital business transformation, as well as how adopting these trends will impact your organization.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
The Blockchain Scenario
David Furlonger, Distinguished VP Analyst, Gartner
The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a roadmap to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
From APIs to Digital Platforms: API Economy Lessons for Building an Ecosystem
Paolo Malinverno, VP Analyst, Gartner
Any digital strategy needs to be enabled by an API-rich platform. Having an active ecosystem over the platform will give you solutions you would never have time or budget for internally. However ecosystems must be nurtured and managed. How are ecosystems built in the API economy? What makes them successful? What else do companies need to do to build an ecosystem to serve a digital strategy?
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Ask the Analyst: Five Best Practices for CIOs to Scale Their IoT Projects
Ganesh Ramamoorthy, Managing Vice President, Gartner
CIOs across industries have conducted various IoT pilot projects in their organizations and are now confident of the business impact and the RoI of these projects. The task now for CIOs is to take these projects to scale, across their organization for a larger impact and bigger business returns. CIOs must adopt best practices in five areas — infrastructure readiness assessment, data management and integration methodologies, IoT architectural frameworks, legacy OT and IT integration approaches, and IT-OT-IoT security techniques in order to put the processes in place and successfully scale their IoT projects.
Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
The AI Revolution: Learn Then Leap
Janelle Hill, Distinguished VP Analyst, Gartner
We are at the beginning of a societal revolution fueled by artificial intelligence. Its potential to augment human effort, especially in analytical work and decision making, extend automation for digital scale and to discover patterns and categorize data volumes beyond human capacity will make it pervasive in our lives. This session will help CIOs develop a board-ready AI strategy and investment plan appropriate for their enterprise.
Monday, October 15, 2018 02:40 PM|Monday, October 15, 2018 03:00 PM
Hype Cycle for Emerging Technologies
Don Scheibenreif, Distinguished VP Analyst, Gartner
Mike Walker, Research VP, Gartner
Brian Burke, Research VP, Gartner
Organizations are facing a storm of digital disruption that has significantly changed how technology is envisioned, built and consumed. CIOs must understand these emerging technologies to ascertain the impacts they will have on their business. This session will identify the key emerging technologies that CIOs must track.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Workplace Technology Trends That You Should not Ignore
Sri Srinivasan, Vice President & General Manager, Team Collaboration Group, Cisco
We are seeing massive change in the workplace. The rise of open spaces, remote work and huddle rooms are transforming the physical spaces in which we work. At the same time, the tools we use are modernizing and becoming more specialized as they move to the cloud. User experience has never been more important as workers demand consumer-like ease of use. Embracing the right workplace trends can create an advantage when it comes to talent acquisition and retention, agility and innovation. Learn which technology trends you should pay attention to as you move your workforce into the future.
Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Meetup: Is Robotic Process Automation Making a Difference? (Repeat)
Peer Open Discussion (no Gartner facilitation), ,
Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluate