Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM
Noah Rosenstein, Principal Analyst, Gartner
Creating a compelling strategy is a perennial challenge for CIOs, and digital business makes the stakes higher than ever. Have you been asked to create a strategy, but don’t know where to start? Are you trying to create an I&T strategy when the rest of the business has no clear strategy? Do you have to present your strategy to the board for the first time? This interactive session will address these and other common challenges that CIOs face when creating and communicating strategy.
Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM
Melanie Alexander, Director Analyst, Gartner
AI/RPA deals introduce complexities in negotiating contracts. The technologies are consistently evolving and most standard contract terms are based on pre-AI concepts. Topics for discussion include; the key differences between AI/RPA vs. traditional SW/SaaS deals, contract terms that must be negotiated to minimize cost, risks and to prevent loss of critical IP.
Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM
Cindy Dye, VP, Executive Partner, Gartner
How do we align the maturity of our IT strategy， IT operating model， and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?
Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM
Noah Rosenstein, Principal Analyst, Gartner
Creating a compelling strategy is a perennial challenge for CIOs, and digital business makes the stakes higher than ever. Have you been asked to create a strategy, but don’t know where to start? Are you trying to create an I&T strategy when the rest of the business has no clear strategy? Do you have to present your strategy to the board for the first time? This interactive session will address these and other common challenges that CIOs face when creating and communicating strategy.
Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM
Cindy Dye, VP, Executive Partner, Gartner
How do we align the maturity of our IT strategy， IT operating model， and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?
Monday, October 21, 2019 09:30 AM|Monday, October 21, 2019 10:30 AM
Mbula Schoen, Director Analyst, Gartner
Don Scheibenreif, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Valentin Sribar, Senior Vice President, Gartner
It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk hotels, as well as through the Gartner Conference Navigator app. CIO Experience attendees are invited to enjoy early access for all Keynote sessions taking place in the Dolphin Hemisphere Ballroom. Keynote content will be available by 5PM on Monday, October 21st.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM
Philip Allega, VP Analyst, Gartner
If you’re an IT executive in charge of digital， there’s a 66% probability that you have an EA team supporting you. This session will help you determine whether you’ve got the right team doing the right work for you， and in the right way. In this session， you will be able to quickly benchmark how well your team is doing to support digital business. Leading practices for success are provided in this discussion.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM
Mark Raskino, Distinguished VP Analyst, Gartner
True digital business transformation is a long hard journey with many traps and false trails. So what are the biggest corporate strategy level mistakes? CIOs, CEOs and Boards can learn what not to do from the trials of others. Don’t avoid definition, don’t tolerate short term-ism, don’t scope shallow, don’t bother until your board is up for it and don’t believe others can do it for you.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Bart Willemsen, VP Analyst, Gartner
Privacy isn’t dead; it’s on the rise! In the last 18 months, more has happened in the global regulatory landscape than in the century before. This session describes the most relevant developments in privacy requirements, how organizations should set up their privacy management program, and gives an insight into the emerging vendor landscape of various relevant markets that support the privacy management program.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Michelle Duerst, VP Analyst, Gartner
Naveen Manga, Vice President Software Engineering, Hilton Worldwide
Rajesh Nair, Senior Director, Software Engineering, Hilton
Digital keys are just the starting point for greater levels of personalization and engagement with customers. Pioneers in digital hospitality are pushing the boundaries to empower clients to standardize their stay to their personal preferences at any technology-connected resort — from the lighting, to the temperature, and even preferred entertainment. But this is only the beginning as hotels partner across industries to bring even more offerings, value and control. This session will be an interview with Naveen Manga, Vice President, Customer Journey Technology and Delivery at Hilton.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Hung LeHong, Distinguished VP Analyst, Gartner
Effective digital businesses and governments know how to navigate the complex landscape of digital ecosystems. These enterprises avoid having their ecosystems turn into an ego-systems — that favors them at the expense of partners. They seek new opportunities as industries converge into ecosystems we call eco-stries. But they also fear that the digital giants’ ecosystems will become so dominant that they become eco-polies. Come join us as we describe a digital future ruled by ecosystems and what you should do about it.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM
Alan D. Duncan, VP Analyst, Gartner
Digital business requires organizations to make data pervasive by design and by deed as the basis for "the way we do things here". This roundtable session will provide opportunity to meet with your peers and explore such topics as: How to balance "doing things right" and "doing the right things"? How to set the leadership agenda for both "doing" and "thinking" (with the former providing the basis for the latter)? How to ensure that stakeholders are willing and able to participate in the change to becoming data-driven?
Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM
Cindy Dye, VP, Executive Partner, Gartner
How do we align the maturity of our IT strategy， IT operating model， and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?
Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM
Heather Colella, VP Analyst, Gartner
Walter Harmon, Executive Partner, Gartner
Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy,
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM
Saul Brand, Sr Director Analyst, Gartner
To become more relevant to business leaders and earn a seat at the strategy formulation table, CIOs must understand and help develop their enterprises’ financial models and be able to articulate them to support digital business strategy and investments. In this session, we will examine how CIOs can exploit financial models.
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM
David Furlonger, Distinguished VP Analyst, Gartner
This presentation is focused on what blockchain means for business and government leaders. It explains what the Real Business of Blockchain is all about. How you need to re-engineer your business relationships, monetize illiquid assets and redistribute data and value flows to more successfully engage with the digital world. (*see Harvard/Gartner Book by the same name of the title)
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM
Mary Mesaglio, Distinguished VP Analyst, Gartner
To reinvent or not to reinvent — that is not the question. Conventional wisdom is that disruptive innovation is the only way to reinvent, but it has a 90% failure rate. Contrasted to this, incumbents reinventing by taking lots of small steps have a 60% success rate. Discover how you can reinvent without changing everything through a shared conversation with peers, led by a Gartner expert.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Janelle Hill, Distinguished VP Analyst, Gartner
All digital transformation strategies require significant changes to business operations. CIOs, with their business architects, can use our enterprise operating model framework to help C-suite and functional leaders understand the extent of change necessary to deliver and scale the digital ambition.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM
Cindy Dye, VP, Executive Partner, Gartner
How do we align the maturity of our IT strategy， IT operating model， and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM
Heather Colella, VP Analyst, Gartner
Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy,
Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:15 AM
Ivar Berntz, Sr Director Analyst, Gartner
Christine Tine, Executive Partner, Gartner
AI and ML will not only impact the efficiency of operations in transportation but it will also transform the business models. The way to apprehend mobility of persons and goods around the world will dramatically change with the raising use of AI and ML. Come and share your experiences — good and bad — on the road, sea and air transport industry.
Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM
Heather Colella, VP Analyst, Gartner
Walter Harmon, Executive Partner, Gartner
Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM
Robert Naegle, VP Analyst, Gartner
Many CIOs struggle with where or how to start their BVIT conversations. This session will propose a BVIT conversation map that can provide a practical starting point for those entering the path to better， more effective business value of IT communications.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM
Tomas Nielsen, VP Analyst, Gartner
Launching an digital product may seem like a big milestone — however to be successfully, enterprises must take a holistic view of their operating model. As products transform into digital products, there is a need for fundamentally rethinking the Enterprise Operating Model and the supporting I&T Operating Model. The digital operating models must support a world where products continuously evolve to keep consumers engaged, and engagement changes from a single transaction to an ongoing product subscription model build on the premise of continuous evolution of the products.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM
Mark Raskino, Distinguished VP Analyst, Gartner
Every year Gartner assesses the business landscape from the CEO point of view — seeking out the most significant trends and issues impacting commercial agendas. We assess the ramifications for CIOs and the top actions they should consider to respond effectively, just in time.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Globally, IT budget growth for 2019 was forecast to be 2.9%, but a lot has changed since that forecast was made at the end of 2018. Based on recent input from members of Gartner's CIO Research Circle, IT budget growth for 2019 now looks closer to 1.5%. This year's CIO Agenda research suggests budget growth for 2020 may bounce back to 2.8%, maybe. How should CIOs respond to this uncertainty?
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
James Anderson, Sr Director Analyst, Gartner
CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Paul Saunders, Sr Director Analyst, Gartner
Many organizations continue to approach ERP the same way they did 20 years ago. In 2019 the pace of business requires flexibility and agility not delivered by monolithic ERP and old fashioned ’front-end’ and ’back-end’ thinking. The 4th era of ERP is approaching and if organizations aren’t already executing a postmodern ERP strategy they will find themselves left behind
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Mike Rollings, Distinguished VP Analyst, Gartner
For some enterprises, data and analytics has become a primary driver of business strategy. For many, it is a top priority investment. For all, data is an asset. Data and analytics is not its own discipline anymore: It is a set of capabilities in support of a wider digital transformation strategy. A program is not enough. This session discusses how to build a modern data and analytics strategy.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Miles Gibson, VP, Advisory, Gartner
To support digital transformation, CIOs are increasingly organizing IT work and priorities around “product lines” rather than projects, and moving to continuous delivery. IT product line management offers the speed, flexibility and business outcomes orientation necessary to compete in the digital era. But doing it at a scale requires a very significant evolution in how IT funds and resources are worked. In this session, we’ll discuss examples of how leading CIOs have made the case to the CFO and other C Suite leaders for changes required to support a product line transformation in IT.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Daryl Plummer, Distinguished VP Analyst, Gartner
As Digital projects move from optimization to transformation, the ability to disrupt becomes a critical discipline. Coping with disruption requires the ability to recognize, prioritize, and respond in the right way. This presentation examines how CIOs can evaluate, track, and plan for 7 major disruptions using Gartner’s Digital Disruption toolkit.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Chet Geschickter, VP Analyst, Gartner
Whit Andrews, Distinguished VP Analyst, Gartner
Disruptions from uncertainty in global trade and politics present IT leaders with riddles they and their business leader colleagues must be able to solve. A conversation with Gartner VP Analyst Chet Geschickter will offer politically impartial insights into potential impacts from the most recent shifts and impacts in geopolitical and economic disruption unique to the current era.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM
Cindy Dye, VP, Executive Partner, Gartner
How do we align the maturity of our IT strategy， IT operating model， and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?
Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:15 PM
Tim Mooney, Executive Partner, Gartner
Digital ambitions across both commercial and government have huge promise for customer/citizen experience, revenue, efficiencies and staff experience. But as you shift to more digital ways of operating what does that mean for the IT Operating Model? What are the implications for the Enterprise Operating Model and what cultural obstacles are being faced? Join your peers to explore what needs to change and to share what is being down to address deeply embedded cultural barriers being faced.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Tom Scholtz, Distinguished VP Analyst, Gartner
Executives, CIO’s and CISO’s have a duty to ensure that the enterprise has an effective cybersecurity security program that can prove to all stakeholders (i.e., shareholders, regulators, customers, suppliers and employees) that it is doing all that can be reasonably expected to protect the digital resources against cyber risk. This presentation analyses the characteristics of a defensible program.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Noah Rosenstein, Principal Analyst, Gartner
Strategy is critical to succeed in digital business, but most organizations are not very effective at creating it. CIOs can overcome their most common challenges and frustrations with strategy by mastering a few essential best practices. This session will give CIOs a crash course on the strategy fundamentals they need to effectively contribute to their organization's digital business success.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Jason Daigler, VP Analyst, Gartner
Customer experience is among the top-5 priorities for multiple executive roles including the CEO and CIO. But how can you as a CIO contribute to customer experience and drive a customer-centric culture? In this session we’ll show why CX should be on your top 5 list， outline options for your involvement in CX initiatives， and share best practices on how CIOs are influencing and sometimes leading this key aspect of digital business transformation.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Bruce Robertson, Distinguished VP, Advisory, Gartner
Digital initiatives to optimize or transform your business model require more cross-functional measures of progress. Given a diversity of priorities and goals, CIOs and other enterprise leaders need a storytelling framework to communicate progress effectively. In this session, we’ll discuss eight different value stories to frame your initiatives, and describe how to package different metrics—all drawn from your CIO peers— to tell a cohesive story.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Chet Geschickter, VP Analyst, Gartner
Economic uncertainty, global trade frictions, fragmented social groups and markets; does this sound familiar? Regardless of industry, company size or location, CIOs face common challenges in today’s environment. Key success factors for going beyond coping to performing well include clear strategic principles, and a common language and framework for gauging and responding to disruption.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Hung LeHong, Distinguished VP Analyst, Gartner
Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM
Simon Mingay, VP Analyst, Gartner
Shadow IT is a pathway to digital oblivion, but business-led IT is an essential ingredient to digital success. This session will be a discussion how the CIO can optimize value from business-led IT and get rid of shadow IT.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM
Donna Scott, Distinguished VP Analyst, Gartner
In this session, participants will share with each other tips and techniques for transforming their I&T operating model to deliver on their enterprise’s digital ambition.
Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM
Bern Elliot, Distinguished VP Analyst, Gartner
CIOs have been testing, prototyping and learning from their AI POCs’ quick wins. But now they have to move beyond that, and transform their organization’s business. To scale AI, CIOs must determine their level of maturity, and address the critical issues for progressing from the next level. Critical areas to address include: identifying areas of business value and the related use cases, curating the needed data, and evolving their workforce.
Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:15 AM
Cindy Dye, VP, Executive Partner, Gartner
The opportunities for cost savings must come from all members of the organization, not just IT, and not just the CIO! How can we develop a mindset and culture that encourages our entire organization to identify cost-saving candidates?
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Ed Gabrys, Sr Director Analyst, Gartner
To drive digital transformation, it is essential to have CEO’s understanding. However, sometimes, CIO is frustrated to persuade digital strategy and initiatives to the CEO. This session will answer your questions about why you can’t persuade, by providing the difference between CEO and CIO’s perspectives.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Avivah Litan, Distinguished VP Analyst, Gartner
Blockchain winter and disillusionment has surely set in, but blockchain spring is emerging as the technology begins to underpin global digital business transformation. Blockchain uniquely supports a “shared single version of the truth” across multiple entities , where no single entity is in control. We use case studies and decision trees to guide CIOs on how to -- and not to - apply blockchain to their business.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Ian Cox, Sr Director Analyst, Gartner
Enterprises are facing unprecedented rates of change in technology, culture and market dynamics. These changes are generating new opportunities and threats on a more frequent basis and creating increasing levels of uncertainty. They are also challenging the traditional approaches to strategy, which were designed for a more stable environment. During this session, we will explore how CIOs can use hacks – small but impactful changes – to kickstart their enterprise’s journey to an adaptive strategy approach.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Dale Kutnick, Senior Vice President, Gartner
Digital businesses require new capabilities. CIOs must evolve IT delivery to support greater internal agility and execution. Top performing CIOs have begun shaping their IT organizations to provide more product-centric approaches for specific IT deliverables. This session will provide CIOs with techniques for determining which IT deliverables should be designated as “products" for investment vs. traditional IT "budget."
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Monika Sinha, VP Analyst, Gartner
When enterprises hit digital transformation obstacles, fixing the culture is usually the prescribed remedy. However, culture is not the culprit nor the remedy. Culture is an outcome of your operating model. Re-configure your enterprise operating model to transform your culture and achieve your digital ambition.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Rohit Bery, Sr Director, Advisory, Gartner
Digital business transformation is shifting the locus of technology delivery from IT to digital business teams — those outside the traditional IT function who use data or technology to achieve business outcomes. Yet IT’s traditional approaches to governing technology initiatives are often too heavyweight and hinder these teams’ ability to deliver value. This session presents best-practice case studies from Standard Bank, Red Hat and Adidas that demonstrate how CIOs can adapt their governance approach to enable digital business teams to deliver digital capabilities without exposing the company to excessive risk.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Paul Proctor, Distinguished VP Analyst, Gartner
In this session we will learn how to make effective metrics, KPIs and dashboards that work for measuring and reporting digital business performance.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Debra Curtis, VP Analyst, Gartner
Moving to a digital operating model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including performance management, governance approach, and new ways of working, such as bimodal and moving to the product model.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Simon Mingay, VP Analyst, Gartner
Business-led IT needs to be normalized as a method of acquiring and delivering information- and technology-related solutions and capabilities. This requires adapting the enterprise I&T operating model, the role of the CIO and that of the IT organization, as well as the accountabilities and responsibilities of business stakeholders. We will look at the practices that are proving effective.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Frank Buytendijk, Distinguished VP Analyst, Gartner
Data and analytics is a field in motion. Many trends help reshape D&A on an entirely different level. From being a discipline of its own， to being a set of capabilities in support of the wider digital transformation. Picking up on key trends is an essential part of strategy. But not all trends are the same. Which “givens，” “shifts，” “flips” and “questions” do we see in D&A strategy， organization， governance and technology? And how do you make them part of your overall strategy?
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Malcolm Murray, VP, Team Manager, Gartner
Digitalization means risks are rapidly changing, leading to increased demands on risk management. Today’s risk management, however, suffers from some severe limitations. The new risk mandate is for organizations to adopt dynamic risk governance, with risk-tailored governance structures, agile activity-based collaboration and the use of digital technologies as the connective tissue. CIOs have a key role to play in enabling this shift.
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Donna Scott, Distinguished VP Analyst, Gartner
Successful digital enterprises have something most don’t — digital product management, and product-centric IT delivery. This session will provide CIOs with the essentials they need so they can evaluate Digital Product Management and determine if to adopt, where to adopt, how to adopt and how to avoid traps and pitfalls when adopting!
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Robert Naegle, VP Analyst, Gartner
CIOs that do not have a proactive and programmatic cost optimization discipline are left to reactively respond to spend reduction requests. Now is the time to link IT deliverables to business outcomes and create a strategic approach to cost optimization and investment planning.
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Jorge Lopez, Distinguished VP Analyst, Gartner
What will it mean to be an educated person in a digital society? What will it mean to be a healthcare system? The answers to these and other related questions will shape a digital society. What are the new institutions that will be the pillars of this new digital society? What will it take to build these institutions， who will do it， and why? What is a new institution and why is it important now?
Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM
Rob Rizzo, Sr Director, Advisory, Gartner
The majority of CIOs are at least experimenting with IT product management but scaling the model is hard. This session will answer questions about how CIOs are overcoming common IT product management pitfalls by adopting tactics such as defining product lines around business capabilities， changing the way IT engages with business stakeholders, working with the CFO to align funding to products and developing new scorecards to manage product performance.
Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:30 PM
Rob Rizzo, Sr Director, Advisory, Gartner
Only 16% of leaders have high digital dexterity — the combination of behaviors, mindsets and beliefs that are essential for digital business transformation. Building digital dexterity depends on leadership from the c-suite, so this session will describe the specific decisions and actions that CIOs must take, including creating a compelling digitalization narrative, personally modelling digitally dexterous behaviors, and ensuring that operational workflows, incentives, and policies foster, not hamper, digital dexterity.
Monday, October 21, 2019 09:30 AM|Monday, October 21, 2019 10:30 AM
Mbula Schoen, Director Analyst, Gartner
Don Scheibenreif, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Valentin Sribar, Senior Vice President, Gartner
It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk hotels, as well as through the Gartner Conference Navigator app. CIO Experience attendees are invited to enjoy early access for all Keynote sessions taking place in the Dolphin Hemisphere Ballroom. Keynote content will be available by 5PM on Monday, October 21st.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM
Jaime Roca, Senior Vice President, Gartner
Drawing on our groundbreaking data-driven research, as well as in-depth case studies and extensive interviews with managers at leading companies, we will share stories and insights from our newest Gartner book, The Connector Manager: Why Some Leaders Build Exceptional Talent — And Others Don’t. We will lead a discussion about the qualities that define a connector manager, and why they are able to build powerhouse teams. We will also show why other types of managers fail to be equally effective, and how they can incorporate behaviors of connector managers in order to be more effective at building teams.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM
Chris Howard, Distinguished VP Analyst, Gartner
Digital leadership is essential for enterprise growth and effectiveness. CEOs need someone to fulfill it. Some CIOs will take on more of this role, maybe to the exclusion of the traditional CIO responsibilities. Using case studies and profiles, we will look at the nature of this career transition. How is it different? Is it a long-term role? Do you want it? How does it change your relationship with your peers and your team, to the stakeholders? Based on new research from Gartner on the future of IT and the CIO
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Helen Poitevin, VP Analyst, Gartner
Innovative technologies are transforming how talent is developed， what we can consider "talent" and how organizations can tap into it. This session explores the impact of digital on the broader talent ecosystem that CIOs and other executives need to navigate. Executives need to rethink how they go about finding， developing and deploying talent in fundamentally new ways.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Nicholas Evans, VP Analyst, Gartner
Scaling proven ideas to fully-commercialized or fully-deployed solutions is a constant challenge for CIOs and innovation leaders. Cultural, strategy and process issues often hinder commercialization rates by misguiding or stalling the innovation pipeline. In this session, we provide key recommendations for how to address these pitfalls which are perennial barriers to innovation success.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Elise Olding, VP Analyst, Gartner
What are your beliefs about leadership? What are your teams? Are they aligned? Will they scale for the future or will you need to challenge old mindsets and as a team nurture new ones? In this interactive session we will explore unconscious leadership mindsets and share ideas about how to reset these for the future.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
De'Onn Griffin, Sr Director Analyst, Gartner
Diversity and inclusion have become priorities for workplace performance and workplace culture. CIOs must shape attitudes and behaviors to achieve true acceptance and inclusion across their teams. This means integrating D&I into strategy, governance and management of the digital workplace by developing a D&I initiative and the management competencies required to support it.
Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:15 PM
Chet Geschickter, VP Analyst, Gartner
A pressing challenge facing many CIOs is the need to build a diverse IT workforce that includes versatile high potential workers able to combine domain knowledge with technology expertise. Meet with colleagues to share ideas and creative strategies for building the IT workforce for the 21st century.
Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM
Jackie Fenn, Distinguished VP Analyst, Gartner
Michael O'Brien, Executive Partner, Gartner
Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.
Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM
John Cho, Sr Executive Partner, Gartner
Valerie Lindsey, Executive Partner, Gartner
David Matheny, Executive Partner, Gartner
This workshop provides CIOs the means to accelerate transformation to ContinuousNext by assessing if you possess the traits of an agile/dexterous leader, whether your organization is agile/lean ready for enterprise agile transformation, and why embracing digital “product” over “project” management as an agile/dexterous leader will deliver results for you and your organization.
Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:30 AM
Bill Swanton, Distinguished VP Analyst, Gartner
As most companies are trying to move to agile and a product-based approach to applications, the cultural change is very difficult. Participants in the roundtable will share the challenges and solutions to making the new organization work.
Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM
John Cho, Sr Executive Partner, Gartner
Bob Brese, VP, Executive Partner, Gartner
Kim Baumann, Executive Partner, Gartner
This workshop provides CIOs the means to accelerate transformation to ContinuousNext by assessing if you possess the traits of an agile/dexterous leader， whether your organization is agile/lean ready for enterprise agile transformation， and why embracing digital “product” over “project” management as an agile/dexterous leader will deliver results for you and your organization.
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM
Debra Curtis, VP Analyst, Gartner
After years of pressure to consolidate IT, eliminate redundancies and leverage the economies of scale of IT shared services, the pendulum is swinging back toward decentralized business unit IT to exploit innovation closer to the market. How can the headquarters CIO and the head of IT Shared Services stay relevant in this upheaval, what should they fight to maintain, and when should they let go?
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM
Jackie Fenn, Distinguished VP Analyst, Gartner
CIOs make critical decisions every day — decisions that impact the viability and success of the organization， and the quality of life of the people who work there. Make those decisions count by understanding how to frame and evaluate your options using proven frameworks for every type of decision.
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM
Tina Nunno, Distinguished VP Analyst, Gartner
CIOs often feel as though they are playing defense and not getting ahead of the game. A CIO may feel they are under unfair political attack, or simply spending too much time in a reactive mode. This can impact a CIO’s brand and strategic positioning in their enterprise, and in the marketplace. This session focuses on practical techniques to help CIOs diplomatically shift from defense to offence, without becoming “offensive”.
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM
Tomas Nielsen, VP Analyst, Gartner
As enterprises move forward with their digital ambitions, there is a need to focus on the longer term operating models and structures that support digital business. Bring your questions with you to this interactive session where we’ll discuss I&T operating models and organizational design to support digital transformation.
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM
Dan Fallon, Executive Partner, Gartner
Can we or should we change a company's culture to "force" a digital transformation? One can say "Culture is what makes what we are, how strong we are and is what brought us to success so far. Why change?" Come to this roundtable with your peers to discuss the important nuance of cultural adaptation and how we can succeed. You will come out with ideas and may even change your approach.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Ed Gabrys, Sr Director Analyst, Gartner
CIOs must continuously describe and promote complex, complicated and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Chris Howard, Distinguished VP Analyst, Gartner
The most successful organizations take risks in "the turns", those places in the enterprise journey where others slow down. Turns can be economic, geopolitical, environmental, social or competitive. This session will focus on how the CIO should prepare and lead in the turns, building agility into systems, processes, and decision-making, both within their teams and among their peers.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Mark Beyer, Distinguished VP Analyst, Gartner
Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Gene Alvarez, Distinguished VP Analyst, Gartner
Gregory Morrison, Senior Vice President and Chief Information Officer, Cox Enterprises
Rona Bunn, Chief Information Officer, U.S. Department of Commerce, International Trade Administration (ITA)
Debbie Lewis, Chief Information Officer, The Royal Canadian Mint
Yessica Jones, Chief Technology Officer, Arkansas
As IT leaders, we often struggle with questions such as how to seize new opportunities and forge strategic partnerships to drive digital transformation; how to develop the right skills and tools for success; how important a personal business network is to the organization's success. This panel of CIOs will provide their views on these questions and much more.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM
Chet Geschickter, VP Analyst, Gartner
A pressing challenge facing many CIOs is the need to build a diverse IT workforce that includes versatile high potential workers able to combine domain knowledge with technology expertise. Meet with colleagues to share ideas and creative strategies for building the IT workforce for the 21st century.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM
Jackie Fenn, Distinguished VP Analyst, Gartner
Michael O'Brien, Executive Partner, Gartner
Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM
Audrey Mickahail, Sr Director, Advisory, Gartner
To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historic strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath + depth’ skills development program in your organization.
Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:15 AM
Ravi Rajaratnam, Executive Partner, Gartner
This roundtable will allow CIOs and IT leaders to share the culture hacks that they use in their own organizations.
Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM
Audrey Mickahail, Sr Director, Advisory, Gartner
To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historic strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath + depth’ skills development program in your organization.
Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM
Jackie Fenn, Distinguished VP Analyst, Gartner
Michael O'Brien, Executive Partner, Gartner
Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM
Frank Buytendijk, Distinguished VP Analyst, Gartner
Considering the ethical impact of the use of AI is a hot topic. Executives see how machine learning can go into unexpected directions, leading to reputation and operational risk. What makes AI such an ethically complex topic? Which guidelines have emerged so far and how useful are they?
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM
Mary Mesaglio, Distinguished VP Analyst, Gartner
Culture hacking — making immediate, emotional, visible changes to the culture — has exploded as a way to trigger on-the-ground transformation. By popular demand, this session provides a step-by-step roadmap for how to hack your culture, including pragmatic examples and do’s and don’ts.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM
Kristin Mettraux, VP, Advisory, Gartner
As digital transformation depends on collaboration and engaging diverse talent, diversity and inclusion is increasingly becoming a top priority for CIOs. In this session, we’ll explore how VISA and Novo Nordisk move beyond traditional training to foster inclusive behaviors in IT leaders' daily workflow.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM
Derek Frost, VP, Advisory, Gartner
Joanne Pollitt, VP Analyst, Gartner
“Transformation” is a popular buzzword, but many banking executives feel they are coming up short. Firms designed around helping clients overcome obstacles to their outcomes are actually the ones best positioned to transform. Come to this session ready to share how you are re-thinking competencies, bank goals, and how decisions are made and work gets done to lay the groundwork for transformation anchored in client outcomes.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM
Helen Huntley, Managing Vice President, Gartner
We are in the midst of a significant disruption — caused by emerging technologies，changing customer dynamics and shifting markets. To succeed in digital business we must identify opportunities，prioritize investments and align capabilities to ever evolving business requirements. The A6 (Avoid， Analyze， Attack， Alternative， Ally and Acquire) model will help enterprises deal with disruption intentionally and strategically versus re actively.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Frank Buytendijk, Distinguished VP Analyst, Gartner
The digital society holds a story that needs to be told. A story of hope, perspective and a hint of concern. But with today’s pressures, it is easy to forget about our future. Yet, a more fundamental and long term view is crucial. Yes, the focus is on digital transformation today. But WHY? To what end? Learn from Gartner’s global “Digitopia” studies with the zeitgeist from over 25 countries.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Ed Gabrys, Sr Director Analyst, Gartner
Digital transformation programs have a problem. Everyone is talking about digital, but in many cases, they are only talking. In spite of the opportunities, inspirations and great ideas, and transformation programs are stalling behind organizational resistance and a lack of motivation. We share tips and tactics to overcome inertia, and inspire and motivate the uninterested, uncreative and unambitious to action.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Christie Struckman, VP Analyst, Gartner
CIOs who aspire to move to a different executive role must follow the path of those who previously made the leap. Based on interviews with fifteen leaders who made such a leap, we offer practical advice they shared on what served them well. CIOs should generate revenue, run a P&L like investors are watching and pivot their personal brand toward business. Learn how they did it.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM
John Cho, Sr Executive Partner, Gartner
Don Wogaman, Sr Executive Partner, Gartner
Kevin Wright, Executive Partner, Gartner
This workshop provides CIOs the means to accelerate transformation to ContinuousNext by assessing if you possess the traits of an agile/dexterous leader, whether your organization is agile/lean ready for enterprise agile transformation, and why embracing digital “product” over “project” management as an agile/dexterous leader will deliver results for you and your organization.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Elise Olding, VP Analyst, Gartner
As the pace of change increases, the best designed change plans often go awry and spiral into what seems like a mountain of resistance. The issues fall squarely on your shoulders and it can feel like an impossible undertaking. In this session, we identify the common trouble spots and how to tackle them, to keep people positive and productive throughout the change journey.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Cassio Dreyfuss, VP Analyst, Gartner
A simple Internet search using “IT management tools” as argument, instantly yields hundreds of them. Are all those tools useful? Yes, they are. Should you use them all? Certainly not. This session will show you how to approach this issue from a strategic perspective, with a focus on planning, architecture and governance.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Mark O'Neill, VP Analyst, Gartner
CIOs are creating API platform teams or API centers of excellence in order to provide access to data, increase innovation and streamline processes. In this session, we look at examples of API centers of excellence and API platform teams in leading organizations. We also look at some of the key roles created in this team, including the API product manager. Attendees will learn how to effectively manage APIs across the organization and beyond.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM
Nicholas Evans, VP Analyst, Gartner
How to organize for a mature innovation portfolio， with a mix of many different initiatives with many different timelines. Short term incremental innovations require different support and structure than long term strategic bets. Operational innovations are needed too， while trying to discover the next big thing. We will show a simple model to manage and support innovation across your portfolio.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:30 PM
Karen Kirwan, VP Service Delivery, Gartner
A pressing challenge facing many CIOs is the need to build a diverse IT workforce that includes versatile high potential workers able to combine domain knowledge with technology expertise. Meet with colleagues to share ideas and creative strategies for building the IT workforce for the 21st century.
Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 12:30 PM
Miles Gibson, VP, Advisory, Gartner
To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historic strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath + depth’ skills development program in your organization.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Jorge Lopez, Distinguished VP Analyst, Gartner
Many CIOs are called from time to time to 'present to the Board of Directors.' We have found that a CIO is much more effective if the engagement with the Board is part of a larger campaign to help the Board see how their investment in IT is directly or even indirectly tied to their priorities. In this session, the analyst will answer your questions on how best to wage that campaign to proactively persuade Board of Directors.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Gavin Tay, VP Analyst, Gartner
Leaders are exploiting digital technologies to create a robust new digital business model. Though digital transformation brings manifest benefits, it however creates a culture of NOW. It also brings unforeseen and unexpected consequences that have persistent and deep negative effects, not just on individual employees but on organizations. This “digital dysfunction”(DD) undermines digital transformation’s beneficial outcomes. CIOs can adopt a “Layers and Players” approach, to identify disequilibrium and remedy organizational DD. Maverick research exposes unconventional thinking and advice.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Mary Mesaglio, Distinguished VP Analyst, Gartner
Everyone is digitally transforming. But there is an alarming gap between digital ambition and execution. A sense of transformation fatigue is setting in. What if we told you there are three essential ingredients that CIOs and other executives consistently miss when trying to transform? This session delves into the three most important and most overlooked ways to accelerate your transformation.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Jackie Fenn, Distinguished VP Analyst, Gartner
"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Chet Geschickter, VP Analyst, Gartner
Customer economics and operating leverage are the twin towers of digital business opportunity, and there are a limited number of fundamental monetization models. CIOs that master these fundamentals and apply them to their organization and markets can deliver transformational growth. Follow in the footsteps of successful digital businesses to find your path to success.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 02:00 PM
Bill Swanton, Distinguished VP Analyst, Gartner
As most companies are trying to move to agile and a product-based approach to applications, the cultural change is very difficult. Participants in the roundtable will share the challenges and solutions to making the new organization work.
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Gene Phifer, Distinguished VP Analyst, Gartner
The key to great customer experience (CX) is an engaged employee base focused on customer service. In other words, in order to have great CX, you must have great EX. Learn how leading enterprises are delivering powerful and compelling employee experiences, and the models, methodologies, and technologies necessary for great EX.
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Cassio Dreyfuss, VP Analyst, Gartner
Despite CIO’s efforts to increase the readiness for change in the IT organization, traditional corporate culture still supports leadership practices of the industrial era. CIOs must influence — if “drive” is too strong a word — business and top management to adopt a new active and effective digital business leadership style. Here we show why, what and how.
Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM
David Furlonger, Distinguished VP Analyst, Gartner
IT leaders and organizations struggle to understand what blockchain technology is, and how and if they should use it. Join this interactive session in which we’ll answer your key questions. For example, what problems does blockchain uniquely solve, how do you know if you have an appropriate use case, how are projects governed, and what are the pitfalls to avoid that ultimately lead to blockchain project failure.
Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM
Dale Kutnick, Senior Vice President, Gartner
To accelerate digital transformation organizations are required to continuously evolve services and product management is becoming more important. However, a shift from project management to product management has not progressed. This session will explain the product management functions and values that CIOs and leaders need to understand and Gartner’s product management framework.
Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:30 PM
Debra Curtis, VP Analyst, Gartner
Bimodal is a key capability to deliver and scale digital strategies. It combines rock-solid delivery of IT services with an ability to innovate and explore, which is essential in the digital era. Following are some of the frequently asked questions on bimodal foundations that may be discussed during this small, interactive session:
● What guidelines to use to decide what goes in Mode 1 vs. Mode 2?
● What pitfalls have other organizations experienced on the road to bimodal IT?
● How do you avoid Mode 2 becoming the place where the “cool kids” hangout?
Monday, October 21, 2019 09:30 AM|Monday, October 21, 2019 10:30 AM
Mbula Schoen, Director Analyst, Gartner
Don Scheibenreif, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Valentin Sribar, Senior Vice President, Gartner
It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk hotels, as well as through the Gartner Conference Navigator app. CIO Experience attendees are invited to enjoy early access for all Keynote sessions taking place in the Dolphin Hemisphere Ballroom. Keynote content will be available by 5PM on Monday, October 21st.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM
Thomas Bittman, Distinguished VP Analyst, Gartner
Digitalization blurs the physical and digital worlds, and leverages new interactions between people, businesses and things. Edge computing complements cloud computing to make digitalization possible - all the way to people and things at the edge. IoT and immersive experiences will require infrastructure everywhere, and the data center will no longer be the center of data.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM
Tom Scholtz, Distinguished VP Analyst, Gartner
Digital business challenges the conventions of information risk and security management. CIO’s and security leaders must focus their efforts on the new value being created through applying digital innovation and artificial intelligence to data resources. This presentation shares new strategies for balancing the benefits of digital innovation with acceptable security and regulatory risk.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM
Brian Burke, Research VP, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM
Avivah Litan, Distinguished VP Analyst, Gartner
CIOs and organizations struggle to understand what blockchain technology is, and how and if they should use it. Join this interactive session in which we’ll answer your key questions. For example, what problems does blockchain uniquely solve, how do you know if you have an appropriate use case, how are projects governed, and what are the pitfalls to avoid that ultimately lead to blockchain project failure.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM
Marie Sienkowski, Sr Director Analyst, Gartner
IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM
Roberto Sacco, VP Analyst, Gartner
SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud service growth. This interactive clinic will help sourcing, and vendor procurement leaders recognize and respond to changes in SAP’s product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.
Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM
Ted Friedman, Distinguished VP Analyst, Gartner
Industrial IoT is becoming a significant component of, and a major contributor to, the digital business initiatives across industrial companies. IIoT as a whole is still an immature market however and there is a clear gap between vendor marketing and reality. The 2019 Industrial IoT Platform Magic Quadrant exposes that reality and illustrates the current state of IIoT.
Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM
Svetlana Sicular, VP Analyst, Gartner
The AI hype is slowly reducing. Early practitioners become more realistic in knowing what to expect and how to succeed. This presentation will explain how to use the AI Hype Cycle to plan, calibrate and set expectations of stakeholders. Learn what AI aspects you can exploit for productivity today and gain ideas for successful innovation.
Monday, October 21, 2019 01:40 PM|Monday, October 21, 2019 02:00 PM
Yefim Natis, Distinguished VP Analyst, Gartner
We present the history, methodology and the results of the MQ research for the LCAP market.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Bill Swanton, Distinguished VP Analyst, Gartner
CIOs and digital business leaders are under enormous pressure from senior executives to get their firms "digital enough"! Our two year long study of digital organizations is yielding new approaches to building the digital platform， revealing the new technologies and skills required. More important， it highlights the organizational， cultural， and business change required for success.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Alfonso Velosa, VP Analyst, Gartner
The Internet of Things is a major digital business building block. In this Ask the Expert session, we discuss the good and the bad about how enterprises have been implementing IoT and how they are aligning it with their broader digital business strategy.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Rita Sallam, Distinguished VP Analyst, Gartner
The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
David Cappuccio, Distinguished VP Analyst, Gartner
As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
There are turns coming – in society, in economic conditions, in changed technological adoption, in business model innovation. How can CIOs improve the fitness of their IT organization and the enterprise to be ready to win in the next turn? This session will discuss leadership, organizational, process and technology priorities for CIOs for the coming year.
Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM
Melanie Alexander, Director Analyst, Gartner
CIOs often find negotiating with Oracle a challenge, this clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
Monday, October 21, 2019 02:10 PM|Monday, October 21, 2019 02:30 PM
Brian Reed, Sr Director Analyst, Gartner
This session will be a review of the 2019 Magic Quadrant and Critical Capabilities for IT Risk Management (ITRM). This session will be valuable for CIOs and Security and Risk Management Leaders to better understand the market overview, required capabilities and vendor landscape as it relates to better understand approaches to risk management.
Monday, October 21, 2019 03:10 PM|Monday, October 21, 2019 03:30 PM
Mark O'Neill, VP Analyst, Gartner
API Management is crucial to the success of digital strategies, by enabling APIs to be used successfully by an ecosystem of partners and developers. In this session, we examine the key vendors providing API management, as well as key use cases including integration, data-as-a-service, open banking, and multiexperience enablement. We also examine critical capabilities, such as support for API monetization and microservices, which are provided by API management solutions.
Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM
Douglas Wood, Sr Executive Partner, Gartner
Clay Aiena, VP, Team Manager, Gartner
In this workshop, you will use Gartner’s I&T Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.
Monday, October 21, 2019 04:10 PM|Monday, October 21, 2019 04:30 PM
John McArthur, Sr Director Analyst, Gartner
This session covers Gartner’s 2019 Hype Cycle for Infrastructure Strategies, where attendees will learn about key disruptive trends in the infrastructure space, including:
- Intelligent infrastructure
- Edge computing
- Multimode infrastructure
- Internet of Things
- Software-defined anything
- Cloud- and container-based delivery
- Virtualization
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM
Sam Olyaei, Director Analyst, Gartner
It is now a common practice, and in certain cases mandated by regulation, for a board of directors to require periodic reporting and event-based updates on the state of security and risk management in an enterprise. Developing and communicating an effective message that balances the need to protect with the need to run your business is critical to success. However, in many cases, Security and Risk Leaders are left frustrated and/or unable to answer elementary questions that the Board asks. This presentation will discuss: 1) What is the role of the board and what do they care about?
2) What are some of the most common questions that Board Members ask? (and a talk track for these questions)
3) How can Security and Risk Leaders flip the conversation to educate the Board on issues that they need to know about?
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM
Don Scheibenreif, Distinguished VP Analyst, Gartner
Digital-savvy business leaders seeking new growth horizons may be missing a huge financial opportunity. Gartner predicts that billions of machines — both physical and virtual — will act, look, and feel like customers. We’ll explore why this is happening, how it is showing up today, and what CIOs can do to take advantage of this final frontier of emerging customers.
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM
Ted Friedman, Distinguished VP Analyst, Gartner
Traditional data governance that focuses only on compliance and enforcement is obsolete for digital business. Adaptive data and analytics governance practices that are contextual and elastic are urgently needed. Learn why current practices are now inadequate, how to get the fundamentals of data and analytics governance in place, and how adaptive practices can enable better outcomes.
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM
Daryl Plummer, Distinguished VP Analyst, Gartner
The use of technology to define the strategic direction of a company has been the dream of many companies during digital transformations. However, savvy CIOs will find that technologies are still only tactical elements in the larger strategy of business transformation.
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM
Marty Resnick, Sr Director Analyst, Gartner
Digital transformation will be driven through human transformation (physically, cognitively and culturally) beginning with “architecting for humans” and inevitably becoming “architecting of humans." Therefore, an ethical framework needs to be in place to address known and unknown vulnerabilities.
Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM
Jo Liversidge, Sr Director Analyst, Gartner
This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Alfonso Velosa, VP Analyst, Gartner
The Internet of Things is a major digital business building block. In this session we discuss IoT evolution, including enterprise IoT maturity and leadership, opportunities and challenges, and next steps for enabling your enterprise to successfully scale it. Key point we will address include business drivers for the IoT, critical organization factors for IoT success, and common implementation issues
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Sam Olyaei, Director Analyst, Gartner
Security and risk management leaders struggle to hire, train, and upskill staff especially in the era of digital business. In this presentation, we discuss the outlook for security talent in 2019. What can organizations do to confront this skills shortage? What can leaders do to ensure their team’s skill sets are developed for a digital world? What does the future of talent look like with emerging technologies looming?
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Dennis Gaughan, Distinguished VP Analyst, Gartner
Every business is a technology business and applications are at the core (and edge) of every organization. Business models, customer demands and the competitive landscape are all undergoing significant change which will require a new approach to how application leaders need to develop and deliver their application strategy to meet business goals. This session will focus on the strategy, architectures, people and culture changes required to embed application capabilities into the DNA of your business.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Svetlana Sicular, VP Analyst, Gartner
Artificial intelligence adoption has entered the mainstream, but most organizations are in the early stages and still developing their strategy and governance. Get a sense of where you stand and where the industry will progress.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Van Baker, VP Analyst, Gartner
This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
Paul Saunders, Sr Director Analyst, Gartner
Duy Nguyen, Sr Director Analyst, Gartner
Gartner estimates that the vast majority of SAP existing ERP client base has not yet decided whether or not to move to S/4HANA.
SAP has stated that existing ERP clients must move to S/4HANA by 2025 or risk being out of support. As the largest vendor by market share in one of the largest areas of enterprise software spend CIOs are rightfully concerned. However the path ahead is unclear and ERP missteps are historically career damaging.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM
David Smith, Distinguished VP Analyst, Gartner
The cloud phenomenon continues to grow. As many companies have moved to a cloud first position, many others are finding they need advice in structuring their overall cloud strategy. This presentation will describe the state of cloud computing, major strategy elements and will explore some tactics critical to driving cloud success.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner
This clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM
Rich Doheny, Principal Analyst, Gartner
This session will cover the guidance senior leaders and subject matter experts need to know to determine which ServiceNow modules to evaluate, how to conduct realistic evaluations, understand how to use maturity when estimating license needs, what questions to ask about future product roadmaps and negotiation strategies.
Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM
Douglas Wood, Sr Executive Partner, Gartner
Clay Aiena, VP, Team Manager, Gartner
In this workshop， you will use Gartner’s IT Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.
Tuesday, October 22, 2019 02:40 PM|Tuesday, October 22, 2019 03:00 PM
Rita Sallam, Distinguished VP Analyst, Gartner
Customers are currently expanding their deployments of modern analytics and BI platforms for users and content with ease of use still a dominant purchasing criteria. However, market consolidation, pricing pressure and shifts to the cloud and augmented analytics are transforming the market.
Tuesday, October 22, 2019 02:40 PM|Tuesday, October 22, 2019 03:00 PM
Brad LaPorte, Sr Director Analyst, Gartner
We will take you through the analysis process for the Magic Quadrant for Endpoint Protection Platforms, including the assessment criteria and products. Get updated information and guidance on how best to use the EPP Magic Quadrant when evaluating vendors.
Tuesday, October 22, 2019 03:10 PM|Tuesday, October 22, 2019 03:30 PM
Gavin Tay, VP Analyst, Gartner
CIOs must creatively balance the needs of individuals and teams against those of the organization. Gartner’s Hype Cycle for the Digital Workplace helps prioritize your workplace technology selection and unravels approaches that progressive organizations are deploying to harness the power of their workforce. Nobody wants to waste time on money-chasing trends that go nowhere, nor does anyone want to be left behind.
Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM
Derek Miers, Sr Director Analyst, Gartner
Robotic Process Automation continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. We examine these market forces and the leading enterprise vendors for such software.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM
Luke Simonetti, Expert Partner, Practice, Gartner
Terry Bebbington, Sr Expert Partner, Practice, Gartner
60% of businesses will suffer major service failures due to the inability of cyber security teams to adequately mature their programs to combat the threats they face today. See how organizations are leveraging benchmarking to measure and improve their programs all while achieving the best ROI for those investments. Gartner consultants share their experience on how capable programs are leveraging mitigating risk within the context of industry-specific leading practices and peer-group comparisons.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM
Rajesh Kandaswamy, VP Analyst, Gartner
For all the hype, the actual adoption of blockchain remains rare. Blockchain provides unique opportunities and challenges. But, some early adopters are forging ahead. In this presentation，we will discuss what we can learn from them.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM
George Spafford, VP Analyst, Gartner
Clients are shifting from asking how to start DevOps towards how to sustain and scale efforts. Because clients have a wide range of experience with DevOps, Gartner has identified a number of key practices to share.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM
Debra Curtis, VP Analyst, Gartner
Bimodal is a key capability to deliver and scale digital strategies. It combines rock-solid delivery of IT services with an ability to innovate and explore, which is essential in the digital era. Following are some of the frequently asked questions on bimodal foundations that may be discussed during this small, interactive session:
● What guidelines to use to decide what goes in Mode 1 vs. Mode 2?
● What pitfalls have other organizations experienced on the road to bimodal IT?
● How do you avoid Mode 2 becoming the place where the “cool kids” hangout?
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM
Bob Trotter, Executive Partner, Gartner
Join this roundtable to learn and share with you peers alternative strategies to get attention and funding to continuously modernize your legacy portfolio.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM
Marie Sienkowski, Sr Director Analyst, Gartner
IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM
Jo Liversidge, Sr Director Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal and mitigate risk when dealing with Salesforce.
Wednesday, October 23, 2019 01:55 PM|Wednesday, October 23, 2019 02:15 PM
Jie Zhang, VP Analyst, Gartner
This session will be a review of the 2019 Magic Quadrant and Critical Capabilities for Integrated Risk Management (IRM). This session will be valuable for CIOs and Security and Risk Management Leaders to better understand the market overview, required capabilities and vendor landscape as it relates to better understand approaches to risk management.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Bill Holz, VP Analyst, Gartner
DevOps is all the rage — but what does DevOps really mean? Organizations all around the globe are scrambling to adopt DevOps without understanding what the term means and what is required to adopt it.
This presentation will help you to better understand:
● What DevOps is and what it is not?
● The keys critical to DevOps success.
● How to build your DevOps practice into your SDLC?
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Gavin Tay, VP Analyst, Gartner
The proliferation of technology categories, and the way products are bundled into suites, or get embedded into bigger applications create complexity that lead some into indecision and paralysis; and others into an overlapping, unmanageable technology mess. We will discuss pragmatic approaches to address questions that include:
● What are the key product categories of a digital workplace architecture?
● What do you need to know to choose between digital workplace technologies?
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM
Gene Alvarez, Distinguished VP Analyst, Gartner
Excellence in customer experience is critical to the development of a digital business platform and to date, CIOs have been stuck in the passenger seat. In this session, we’ll review best practices for CIOs looking to increase their influence over the development of customer experience strategy and the distinct advantages that a foundational understanding of technology has in accelerating customer experience success.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner
This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM
Roberto Sacco, VP Analyst, Gartner
SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud service growth. This interactive clinic will help sourcing, and vendor procurement leaders recognize and respond to changes in SAP’s product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.
Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM
Douglas Wood, Sr Executive Partner, Gartner
Clay Aiena, VP, Team Manager, Gartner
In this workshop， you will use Gartner’s IT Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.
Wednesday, October 23, 2019 02:25 PM|Wednesday, October 23, 2019 02:45 PM
Brian Burke, Research VP, Gartner
There are a growing number of emerging technologies on the horizon and CIOs must determine the impacts they will have on their industry and their business. This session identifies the emerging technologies with the broadest impact that CIOs must track.
Wednesday, October 23, 2019 02:55 PM|Wednesday, October 23, 2019 03:15 PM
Gene Phifer, Distinguished VP Analyst, Gartner
Digital Experience Platforms (DXPs) deliver a wide array of digital experiences to a wide array of audiences, and have emerged as a critical tool for customer and employee engagement. This Magic Quadrant session explores the market for DXPs and its vendors.
Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:15 PM
Michael Carraway, Sr Executive Partner, Gartner
Join this roundtable to learn and share with you peers alternative strategies to enhance literacy of your C-Level peers. Share which practical initiatives are you adopting. What is working and what is proving most successful to raise awareness and engagement of traditional leaders?
Wednesday, October 23, 2019 04:25 PM|Wednesday, October 23, 2019 04:45 PM
Dennis Smith, VP Analyst, Gartner
This session takes a look at the latest Magic Quadrant and Critical Capabilities covering hyperscale public cloud providers, and provides an understanding of significant changes in market trends.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Dennis Gaughan, Distinguished VP Analyst, Gartner
Every company undergoing digital transformation will need to modernize the core of their application portfolio to ensure success. These five strategies will help CIOs understand where to start, how to succeed and how to accelerate innovation on a modern foundation.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Robert Naegle, VP Analyst, Gartner
In this session we will describe how to move beyond cost reduction to looking at optimizing the organization’s IT spend in order to enable investment in digital business innovation and growth areas.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Dimitris Geragas, GVP, Gartner
While governance is a key and necessary element in data and analytics, it is many times deployed as a bureaucratic impediment to success. Organizations need to be able to offer more structures to accommodate innovation, change and the new technology enablers. This session will describe the new roles of governance and the resulting models.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM
Mark O'Neill, VP Analyst, Gartner
CIOs are creating API platform teams or API centers of excellence in order to provide access to data, increase innovation and streamline processes. In this session, we look at examples of API centers of excellence and API platform teams in leading organizations. We also look at some of the key roles created in this team, including the API product manager. Attendees will learn how to effectively manage APIs across the organization and beyond.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM
Svetlana Sicular, VP Analyst, Gartner
Enterprises are making progress with artificial intelligence as it grows more widespread, along with many mistakes. Bring your questions with you to this interactive session where we’ll discuss best practices and use cases. Overcome obstacles to adoption and succeed by getting answers on how to determine scope, value and risk in your AI and machine learning plans.
Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:30 PM
Christopher Surdak, Executive Partner, Gartner
How is the CIO role evolving or expanding to support Resiliency of Digital Business Models? How can you engage business peers on cyber-security ? How are we shaping Business-IT governance model for Digital Operations ? Join this roundtable to share your early experiences and learn from your peers
Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM
Christine Pascarella, Sr Expert Partner, Practice, Gartner
How can application leaders meet the business needs of their users and improve their existing portfolios at the same time? There are many different approaches to modernization, Gartner Consulting practitioners will highlight the different questions to answer to determine how you can choose the best modernization approach for your applications.
Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM
Marty Resnick, Sr Director Analyst, Gartner
Data storytelling promises a more engaging means of communicating findings and situational awareness than reporting or data visualization alone. Data storytelling combines data visualization with narrative techniques across multiple experiences and channels. This session shows you how to build your best, most impactful data story.
Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM
Frances Karamouzis, Distinguished VP Analyst, Gartner
RPA is one of the most highly discussed areas of automation across all industries and geographic markets (as evidenced by number of Gartner searches， inquiries and downloaded documents). Its been growing at double digit growth rates for 20 quarters in row. In 1999, the big disruption was the use of offshore to create labor arbitrage. The new disruptor is automation arbitrage, a term Gartner is using to describe the recalibration of human labor to drive business outcomes. Here we provide the CIO’s guide to RPA — everything you need to know to cut through the hype.
Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM
Van Baker, VP Analyst, Gartner
Application development is getting more complicated. As device types proliferate, so too do modes of interaction — from GUI-based typing and touching, to natural-language-based chat and voice, to gestures used in immersive environments. The digital user journey will involve multiple devices and interaction modalities; hence the need for multiexperience development platforms (MXDPs).
Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:15 AM
Thomas Radkiewicz, Executive Partner, Gartner
Since 2013, Gartner has observed a dramatic resurgence and growth of interest in enterprise architecture. Much of the growth and interest in EA is being driven by the demands of digital business and the need for CIOs to start, restart or renew their EA programs. This resurgence is helping CEOs and fellow business leaders deliver on the promise of digital transformation and optimization. Despite the growing demand for EA programs across a broad cross-section of organizations of all sizes, worldwide, the greatest challenge newly appointed and experienced enterprise architects most often face is knowing exactly where to begin and what steps to follow. In this roundtable, we will share candid conversations on the evolution of the EA function in the digital era, examine some of the new key traits, focus areas, skills and tools required by the EA office in defining and shaping digital strategy.
Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 11:20 AM
Brian Reed, Sr Director Analyst, Gartner
People influence security more than technology or policy, and cybercriminals know how to exploit human behaviors. Security and risk management leaders must invest in tools that increase awareness and influence behavior that supports security business objectives through computer-based training. This session will review the market leaders, trends and future of the security awareness space.
Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 11:20 AM
Rick Greenwald, Sr Director Analyst, Gartner
The Magic Quadrant for Data Management Solutions for Analytics evaluates the vendor landscape for data management solutions. This session will provide an overview of the Magic Quadrant and point out a few of the major trends shaping that market.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
David Cappuccio, Distinguished VP Analyst, Gartner
The future of IT will not be on-premises, in the cloud, in IoT or at the edge. But rather IT will transform into a combination of all of these. Rather than being defined by the technology, it will be driven by business outcomes. This transformation of IT infrastructures must evolve to support workload deployments at the right time, on the right provider, at the right cost, anywhere in the world, quickly. This session will discuss trends and best practices on this journey.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Mark Beyer, Distinguished VP Analyst, Gartner
The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Tom Scholtz, Distinguished VP Analyst, Gartner
Cybersecurity entails making economic decisions about balancing digital opportunity against cyber risk. Both sides of this opportunity-risk equation are largely represented by financial considerations. This presentation discusses key financial considerations of cybersecurity investment， including business value， ROI， budgets and cost allocation models.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Yefim Natis, Distinguished VP Analyst, Gartner
Cloud platform innovation promises great opportunities. But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS -- how will they support (or disrupt) your plans, your organization, and your market leadership role?
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM
Audrey Mickahail, Sr Director, Advisory, Gartner
CIOs know restructuring one of their teams is never an easy decision, and EA groups especially have been in flux for several years. But what if we told you that the most successful EA groups that consistently outperform their peers on business outcome metrics have been significantly restructured at least once, if not more times, in the last five years? Join us for more about how, and where, progressive CIOs are positioning their architects to maximize their potential and accelerate business outcomes.
Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:15 PM
Jo Liversidge, Sr Director Analyst, Gartner
This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.
Thursday, October 24, 2019 11:30 AM|Thursday, October 24, 2019 11:50 AM
John McArthur, Sr Director Analyst, Gartner
This session looks at the new Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure and the six workloads of consolidated, business critical, cloud, edge, ROBO and virtual desktop infrastructure (VDI) use cases.
Thursday, October 24, 2019 11:30 AM|Thursday, October 24, 2019 11:50 AM
Patrick Connaughton, Sr Director Analyst, Gartner
The P2P suite market is maturing and consolidating. Vendors are offering increasingly broad suites founded on the core P2P capabilities. Differentiation is now found in areas such as industry-specific or spend-category-specific capabilities, such as the ability to support supply chain collaboration and services procurement. This session will provide an overview of Gartner's latest Magic Quadrant on the P2P market.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Ted Friedman, Distinguished VP Analyst, Gartner
Many organizations struggle with gaining engagement, formalizing roles, and implementing policies for governing their data and analytics assets. Bring your questions about how CIOs and IT leaders can facilitate establishing the pillars of an effective data and analytics governance program.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Thomas Murphy, Sr Director Analyst, Gartner
Digital business is about the creation of new business models, typically built on digital products and platforms. To continuously deliver digital product innovation and business value, application leaders should apply Gartner’s Blueprint to help transform the culture, skills, architecture, technologies and software quality capabilities of their development organizations.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Anthony Mullen, Sr Director Analyst, Gartner
The numbers are clear: Gartner Clients are experiencing problems scaling AI from initial POCs to production-ready systems. We look at the hurdles and how to overcome them.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Frances Karamouzis, Distinguished VP Analyst, Gartner
Driving results from Robotic Process Automation (RPA) requires an understanding of how to calculate TCO, measure ROI， scale across business and IT processes and finally ensure strong governance through the use of a Center of Excellence and strong guardrails for architecture, configuration and security. RPA’s ubiquity is its biggest strength as well as its biggest weakness (source of mistakes).
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Brent Stewart, Sr Director Analyst, Gartner
User Experience (UX) of systems, products and services is now recognized as a critical aspect of Customer Experience (CX). UX methodologies, tools and skillsets have evolved significantly, and leading organizations invest in UX as a key differentiator and driver of CX. In this session, you can ask the Gartner expert about various aspects of UX and best practices used by advanced enterprises.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM
Gene Alvarez, Distinguished VP Analyst, Gartner
Business model change has always had an impact on CRM applications. However, Gartner receives an increasing number of inquiries from its clients on digital business model change and the focus on customer centricity under these new business models. It is now even more critical to look at CRM applications for the next five years and how they should evolve to support these new business models. Key Issues 1) What kind of business model change will organizations undertake and what are the impact to their relations with customers? 2) What changes do organizations need on their CRM technologies to support these new digital business?
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 02:00 PM
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner
This clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals.
Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 02:00 PM
Melanie Alexander, Director Analyst, Gartner
CIOs often find negotiating with Oracle a challenge, this clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Alfonso Velosa, VP Analyst, Gartner
The rise of digital twins drives the next chapter for digital business. From IoT to customers to business processes, CIOs have the opportunity to help business leaders make better decisions using digital twins. In this session we will discuss:
- What digital twins are and why they are important
- The business implications of digital twins
- The implications for the IT organization processes
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Patrick Connaughton, Sr Director Analyst, Gartner
This session will discuss what Application Leaders need to know about Gartner's Top Ten Strategic Technology Trends.
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Sid Nag, VP Analyst, Gartner
Public cloud services are growing at 19% CAGR through 2021. The cloud maturity model is driving business and IT leaders to make cloud as the underpinning of their cloud strategy and they are doing it with their wallets. Cloud spending is 20% of IT budgets as per Gartner’s cloud adoption survey. Top four hyper-scale cloud providers command 57% of the public cloud market according to Gartner’s recent market-share study. This session will discuss the cloud growth trajectory across different cloud segments. We will go beyond the numbers and help IT leaders explore external factors, new technologies, best practices, and winners and losers within the cloud landscape.
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Gavin Tay, VP Analyst, Gartner
The transition from a digital workplace strategy to an operational, practical program is a complex one. This session outlines a step-by-step approach on how to link workplace investments to outcomes, engage with strategic stakeholders, prioritize options, build workplace capability roadmaps, measure the impact, recalibrate the program, as well as deal with the pressure points at the intersections of technology and culture.
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Brian Burke, Research VP, Gartner
Digital business is driven by a wave of emerging technologies that are maturing at the same time. The challenge is to understand the potential impact of these technologies on your industry and the opportunities for your organization. This presentation will reveal how to assess the maturity of emerging technologies in different business scenarios and how to plan your technology innovation investment portfolio.
Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM
Brian Reed, Sr Director Analyst, Gartner
Security and Risk Management Leaders should implement or improve upon these Top 10 security projects in 2019. Any security project must be supported by technology， address the changing needs of cybersecurity and reduce risk by adopting a CARTA strategic approach with all security projects.