Monday, October 17, 2022 / 10:00 AM - 10:45 AM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
Paul Proctor, Distinguished VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
CIOs are increasingly encountering that the main barriers for their enterprise's digital ambitions do not come from the IT organization but from the rest of business areas. Many CIOs are mandated to create a digital mindset in their companies. Others are not explicitly mandated, but feel the pressure of the expectation that they lead that mindset shift. In this session attendees will learn the map to make that culture change journey.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Frances Karamouzis, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
The role of the CIO evolved steadily for 40 years pushed by changes in technology. The pandemic was a major pivot point, demonstrating the criticality of digital acceleration and the need for technology leadership by all executives. Leading CIOs are responding by changing how they create and deliver value as a member of the C-suite and leader of the IT function. This session provides the new value blueprint CIOs can use to expand their role and progress their careers.
Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT
Anthony Henderson, Sr Director Analyst, Gartner
Increased adoption and acceleration of digital business has forced virtually every executive to drive their enterprises to become more adaptive and agile to excel in time of constant disruption. This session is designed to equip executives with strategic portfolio management practices to embrace the unprecedented complexity and change that will provide at certain business context in the next 12 to 18 months.
Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT
Yefim Natis, Distinguished VP Analyst, Gartner
Business innovation is more digital then ever and relies on technology platforms that deliver continuously safe and effective intelligence, agility, integrity and scale. Some critical strategies are emerging to bring the application platforms forward to meet this accelerating business demand.
- Business-IT continuum redefines the models of software engineering
- Applications become digital platforms
- Enterprise nervous system keeps the business always ready
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Michael Chiu, VP Analyst, Gartner
IT has taken a more active role in customer experience (CX), and is now involved in 2/3 of all CX projects up from less than 1/2 in 2017. Meanwhile, CX has become a hot topic due to political, economic, social and technology forces pulling customers in different directions. Yet existing methods of measuring CX tend to focus on CX’s value to only a few stakeholders amongst many. A new value equation, one which encompasses value generated for multiple stakeholders, is needed.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Sam Olyaei, VP, Team Manager, Gartner
Every year, Gartner produces impactful predictions across all practices. This presentation will compile the top predictions prepared by our cybersecurity experts. Security and risk management leaders should monitor these trends to be successful in the digital era especially as most recognize that global change could potentially be one crisis away.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Marty Resnick, VP Analyst, Gartner
Strategic planning is crucial, but most organizations limit their vision to five years or less. CIOs and IT leaders should look further ahead by assessing the less obvious developments envisaged by Gartner’s provocative Maverick* research.
Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT
David Smith, Distinguished VP Analyst, Gartner
As cloud computing evolves from technology enabler to business disruptor, IT leaders must understand their organization’s business strategy first, and then seek opportunities to leverage new and emerging cloud capabilities to accelerate that strategy. This session is based on our top predictions regarding cloud computing in 2027 and how they drive the cloud value proposition forward.
Monday, October 17, 2022 / 05:00 PM - 05:45 PM EDT
Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),
Join us for an inspiring and thought provoking presentation by legendary coach, Mike “Coach K” Krzyzewski. Using the insights and proven principles he has applied to his teams and coaching career, Coach K will share clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. He’ll detail the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—and how they can be applied to every level of personal and professional endeavor.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Benjamin Seesel, VP, Research, Gartner
Key insights from the Financial Services practice's work on what banking looks like in 2027, and what to do about it.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Jason Wong, Distinguished VP Analyst, Gartner
As software eats the world, software engineering teams play a critical role in creating new business value. CIOs can use this strategic roadmap to transform your software engineering organization to become more resilient, adaptable and efficient in delivering business-changing digital products.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Bill Finnerty, VP Analyst, Gartner
Government leaders and communities are setting new benchmarks for the expected benefits of advancing technological capabilities. To respond governments must elevate ambitions and spark the move to an intelligent, human-centric and proactive digital government. This session identifies the key data, technology and delivery capabilities Government CIOs must invest in now to prepare for the next generation of digital government.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Daryl Plummer, Distinguished VP Analyst, Gartner
The future is always uncertain. But the idea that “uncertainty brings opportunity” is almost a universal constant. And now is the time to seize opportunities. This presentation covers ten predictions of the future that represent opportunity — or threat. CIOs tech providers and business leaders will need to decide which while acting swiftly.
Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT
Jim Scheibmeir, Director Analyst, Gartner
CIOs are looking for new practices for their development organizations to mitigate the risk to the business and deliver at a high level of business impact. The digital immunity concept provides a roadmap for creating reliable and resilient systems that exceed customer expectations. This talk covers:
• What is the vision for digital immunity?
• What are the key elements of digital immunity?
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Whit Andrews, Distinguished VP Analyst, Gartner
Thousands of models in companies. Commonplace conversational AI in consumers' lives. New technologies that promise better AI with less data that makes it more useful for smaller projects. Artificial intelligence is bursting into business applications, organizations' analytics strategies and consumers' expectations. Set your priorities so that you'll be in its scaled-up future.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Mandi Bishop, VP Analyst, Gartner
Healthcare and life sciences leaders must embrace ecosystem engagement - stemming from the brave new hybrid world - to differentiate or risk being disintermediated. This requires maniacal attention to the experience delivered to customers and employees and an adaptable approach to managing fluid ecosystem roles. To help their organizations thrive amid a culture of convenience and competition for talent, CIOs must make total experience a pillar of composable technology strategy.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
In the Gartner Global Scenarios program, we tackle a cross-industry, cross-regional futuristic topic every year. This year we examine what would happen if autonomous businesses have become the norm. What would that mean for your organization, and your role? What potential impacts could autonomous businesses have on your industry? What would be different scenarios on how autonomous businesses would even work? Time to sit back, reflect, and see how “what if…” thinking will help you get new ideas that will help your business today.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Graham Waller, Distinguished VP Analyst, Gartner
The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Jeffrey Hewitt, VP Analyst, Gartner
IT leaders have little time, skills and budget to track emerging trends and the full impact of those trends on infrastructure and operations. IT leaders should use the research in this presentation to identify which of the top trends are most likely to impact their infrastructure and operations and implement effective tactics to respond. Trends to be covered include just-in-time infrastructure, management confluence, and career ladders to career lattices.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Daryl Plummer, Distinguished VP Analyst, Gartner
Disruptions are fundamental shifts in something. They create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
Data and Analytics keep expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual, and more continuous, and this complexity needs to be mastered. How can you make decision-making a competitive differentiator?
Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT
Michelle Duerst, VP Analyst, Gartner
Bring your questions to this interactive session where we'll focus on how to implement the right Total Experience strategies for your customers and employees in manufacturing. TX is a top strategic tech trend that focuses on creating a shared superior experience for employees and customers with more intuitive technologies and multiple touch points.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Jorge Lopez, Distinguished VP Analyst, Gartner
Boards are looking for long-term strategic competitive advantage from their digital business investments. It is no longer about 'just' incremental fringe improvements in enterprise financials. Analysis from the Board survey 2023 will be presented, with a particular emphasis on how executive leaders can support board objectives in driving long-term competitive advantage in a difficult environment colored increasingly by societal challenges including DE&I and sustainability priorities.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Jose Ramirez, Sr Principal Analyst, Gartner
CIOs are currently unprepared for a looming high-turnover future, fueled by new and evolving employee expectations. Attrition is a new reality that will not be solved using current legacy talent strategies or quick fixes. This session will cover how CIOs can reset talent strategies to manage future workforce realities.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
As one of the oldest industries in the world, insurance is well -versed in the rapidly changing market forces that make it on hard on leaders to make prudent decisions. Insurance products and insurance technology are also more intertwined than ever before, with all eyes on the CIO to make the appropriate practical and strategic decisions to compete effectively. This session links the future of the insurance industry with the technology pressures facing today's leaders.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
We are all trapped in a world where customer engagement technologies are overshadowing customer empathy, resulting in engineered insincerity. How do you break out of this trap? In this presentation, we will share a fresh new approach to helping CIOs and their organizations build lasting and valuable customer relationships in a disrupted world with the new CX CORE model.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Robert Hetu, VP Analyst, Gartner
Shopping is not a discrete activity; it’s an ‘always on’ integral part of the ethos of modern living. People’s desire to effortlessly weave in and out of digital and physical touchpoints demands ‘hyper convenient’ shopping experiences embedded into their everyday lives.
To be successful, retailers must execute their unified commerce strategies with a focus on hyper connectivity, hyper curation and hyper composability. This will enable ‘hyper convenience’, allowing customers to ‘self-service’ their own highly personalized shopping experience.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Bart Willemsen, VP Analyst, Gartner
Privacy-enhancing computation (PEC) techniques are one of Gartner’s top strategic technology trends for 2022. Other trends in privacy include the privacy UX, where data is allowed to be, and what you can do with AI. What are leading organizations focused on, the best capabilities to develop and how to plan your technology strategy to uncover value while making privacy a competitive differentiator.
Thursday, October 20, 2022 / 09:00 AM - 09:45 AM EDT
Emmanuel Acho, NYT Bestselling Author, Emmy Award Winner, Host & Fox Sports Analyst,
Behind every triumph, every expression of his gifts, Emmanuel Acho has had to ignore what everyone around him called “logic”: the astronomical odds against making it, the risks of continuing to dream bigger or differently. Instead of playing it safe, at every turn Acho has thrown conventional wisdom―logic―out the window. Now, he’s empowering others do the same. Whether it’s creating the next groundbreaking startup, fighting for change as an activist, or committing to a personal passion, Acho’s work is inspiring others to become change-makers. Enlivened by stories from his life and other illogical pioneers, Acho asks us to replace the limits set for us, and which we set for ourselves, with a world of possibility. Our horizons, he shows us, are endless.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Bart Willemsen, VP Analyst, Gartner
By design regulation is intended to introduce guardrails, provide structure, guarantee fairness and ultimately protect the public. One of the major concerns with new regulation is that it may be used by large, well-resourced organizations to gain further market dominance. Here we take a close look at two recent examples where privacy regulations are potentially being weaponized.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Daryl Plummer, Distinguished VP Analyst, Gartner
Technology democratization, concentration of intelligence through AI, cloud scale, and new value equations are trending forces that expose a new set of economic realities. CIOs who adapt to take advantage of digital supply and demand, rebalanced cost versus productivity, scarcity of skills, and decentralized decision-making will redefine value and accelerate digital transformation success.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
David Cearley, Distinguished VP Analyst, Gartner
This session will examine methods to explore trends, evaluate the relevant opportunities and risks and communicate the potential impact on the enterprise. It show examples of how scenario planning, back casting, storytelling, and other approaches can be used to support innovation and drive evolution of strategy and operations.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Everyone thinks of electric vehicles and renewable energy only as key technologies driving sustainability. But digital also plays a huge and so far underutilized role. CIOs should use AI, IoT, blockchain and other digital technologies to make faster sustainability and ESG impact.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Marty Resnick, VP Analyst, Gartner
The Metaverse opens up many opportunities for Technology Innovation leaders but also opens up many questions that need to be raised and answered (as much as possible).
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Robert Yanckello, Sr Director Analyst, Gartner
Higher education institutions continue to refine strategies following a phase of unprecedented technology adoption. Digital capabilities are now critical to institutional competitiveness, but to deliver effectively, Higher education CIOs must target investment, manage capacity and support new modes of delivery. This session will review sector insights from Gartner’s 2023 CIO and Technology Executive survey and will highlight three key areas of focus for the CIO; expectations, ecosystems and experience.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Mike Ramsey, VP Analyst, Gartner
Software, digital products and services are becoming more important to creating value and experiences than the physical things and places where they operate. Cars, factories, airports and even people are becoming digital products. We will explain how you can prepare for and thrive in this new world.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Michelle Duerst, VP Analyst, Gartner
Digital twins are not just for jet engines anymore. We see a future where a Digital Twin of your customers can be created to help you understand and predict behavior. In this presentation, we will explain this exciting trend and how CIOs can use this concept to enhance their organization’s CX initiative.
Monday, October 17, 2022 / 10:00 AM - 10:45 AM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
Paul Proctor, Distinguished VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Janelle Hill, Distinguished VP Analyst, Gartner
A modular enterprise operating model enables executive leaders to proactively steer their business toward growth opportunities despite market volatility. Digitalized business capabilities are they key. CIOs and Enterprise Architects can use Gartner's 3 integrated business frameworks — strategy, business model, enterprise operating model — with their business executives to identify where modularity is most needed.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Donald Feinberg, Distinguished VP Analyst, Gartner
Data and analytics platforms are emerging everywhere from data management to data science and now D&A governance. But greater forces, namely cloud, will force those platforms to converge further into seamlessly integrated data and application workflows. In this session, you will learn how the world of D&A collides with this market dynamic and how the result will help you scale digital business and drive business impact.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling using data points from economic indicators such as CPI and ECI is critical to effectively analyze the fairness of increases. This session will use vendor proposal scenarios to walk through and demonstrate how CIOs should include these models in their negotiation strategy and playbook to optimize deals.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Hung LeHong, Distinguished VP Analyst, Gartner
The last two years have made it clear that all enterprises must be more digital. But how far does your enterprise need to go? Is there an endpoint? Can you become too digital? We start by showing digital business benchmarks from over a 1000 enterprises, so you can compare yourself to others. We then show how business outcomes and customer needs determine how digital you should be.
Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT
Thomas Bittman, Distinguished VP Analyst, Gartner
Digital transformation requires expansion of computing to the edge. Edge computing requirements, use cases and technology choices are highly diverse, and edge sprawl is a very real problem. Enterprises need to be proactive, and build a strategy that accelerates and powers successful deployments and future extensibility through discovery, consistent tools and processes, and evolving best practices.
Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT
Autumn Stanish, Principal Analyst, Gartner
Stakeholder pressures to reduce the environmental footprint of I&O continue to grow, but guidance around where to begin remains ambiguous. This session will be a guiding framework for executive leaders accountable for I&O sustainability to plan short-, mid- and long-term I&O sustainability goals, as well as address specific measures and recommendations to successfully execute the strategy at each stage.
Monday, October 17, 2022 / 01:45 PM - 04:45 PM EDT
Christopher Mixter, VP, Research, Gartner
Midsize firms invest in digital technologies and adopt new workplace tools in response to disruption. While beneficial, such changes burden end-users with the unintended cost of change fatigue. Learn how other midsize CIOs minimized ITs contribution to change fatigue and improved enterprise productivity, retention and engagement.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
During these uncertain and challenging times, leading CIOs radically reframe their organization’s value proposition and how their technology departments create value. They reposition the organization as a force multiplier. This year’s CIO and technology executive agenda explores the leadership actions necessary to close I&T execution gaps by leveraging a decentralized an distributed delivery approach.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Ed Gabrys, VP Analyst, Gartner
Your leadership style, the way you engage with your teams, peers, suppliers, executives, and even your approach to corporate politics are determined by your influencing style. Knowing your style can tell you who you are as a leader. Knowing how to use and grow it will show everyone else. The goal of the session is to help people identify their own strengths and weaknesses as it relates to their evolving role and then how to grow them in ways they are comfortable with and to gain the courage to grow in areas where they are less so.
Monday, October 17, 2022 / 05:00 PM - 05:45 PM EDT
Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),
Join us for an inspiring and thought provoking presentation by legendary coach, Mike “Coach K” Krzyzewski. Using the insights and proven principles he has applied to his teams and coaching career, Coach K will share clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. He’ll detail the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—and how they can be applied to every level of personal and professional endeavor.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Saul Brand, Sr Director Analyst, Gartner
Bridging the gap between business and IT to build a resilient enterprise with composable applications starts with business architecture. By using business architecture, fusion teams can focus on building adaptive applications that target changing business outcomes. We’ll address three key issues: What is composability, Why is business architecture essential to composability, and how do you use business architecture to design for composability.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Rita Sallam, Distinguished VP Analyst, Gartner
In today’s complex environment, organizations must create and realize value across stakeholders in new ways. Enterprise value formulas must take account of whether the value delivered to a range of stakeholders translates into full value received by the organization. Executive leaders can use Gartner’s new enterprise value model to make decisions that create sustainable long-term enterprise value and impact.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Gartner conducted its first-ever survey of executives to learn what makes best-in-class organizations work. In this presentation, we’ll share insights on executive compensation, organization structure, collaboration and decision making that go into creating a CX capability that will help CIOs and organizations weather the next disruption.
Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT
Mark Gilbert, Sr Director, Advisory, Gartner
Digital-first doesn’t mean digital “everything.” As healthcare and life science organizations have accelerated investment in digital capabilities across their businesses, clear success stories and themes have emerged. Bring your questions to this interactive session as we explore what’s working, and what’s not within digital first strategies. The discussion will enable you to leverage best practices of digital first within your digital transformation.
Tuesday, October 18, 2022 / 01:30 PM - 04:30 PM EDT
Miles Gibson, VP, Research, Gartner
Business leaders are increasingly making technology decisions with far-reaching implications, while business technologists are increasingly developing innovations. This session features research insights and best practices for CIOs and heads of EA and technology innovation. Join us to discuss how to help business leaders make architecturally sound decisions and foster a culture wherein anyone can innovate for the benefit of the enterprise.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Mark Raskino, Distinguished VP Analyst, Gartner
The global economy has shifted on its axis. Inflation and delocalization require CEOs to drop the cost floor, as the basis of competition. Retargeting digital weapons at productivity is the new way for executive leaders to win.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Chris Howard, Distinguished VP Analyst, Gartner
Join us for a fascinating inside look at how veteran IT leaders take advantage of the massive shifts that define markets.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Graham Waller, Distinguished VP Analyst, Gartner
The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Paul Proctor, Distinguished VP Analyst, Gartner
Boards have no idea how to govern cyber as a business issue. Cybersecurity is now the No. 1 spend item on the technology investment list. Cybersecurity investment is broken because no one can explain the business value of a security control, so we can't have an adult conversation about business investment in security.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Gene Alvarez, Distinguished VP Analyst, Gartner
Diversity challenges come in many forms. Issues of race, color, creed, sex and sexual orientation are at the forefront of organizations. However, CIOs can face many other diversity challenges such as building a diverse culture and teams and diverse business and IT skill sets. How to prioritize and act on all these challenges and more will be the determining factor of success. This panel of CIOs will provide their views on these challenges and much more.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Simon Mingay, VP Analyst, Gartner
Sustainability and ESG are now a central strategic pillar for many enterprises. The CIO and IT organization have an important role to play in support of the enterprise achieving its sustainability and ESG goals. This session is intended as a primer for any CIO and IT leader looking to get started in developing its Sustainable IT strategy and program - everything you ever wanted to know about sustainable IT, but were afraid to ask.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Paul Furtado, VP Analyst, Gartner
Bad actors have modified their tactics and as a result introduce new risks to midsize enterprises. Attendees will learn about the current methods being used and how to best protect their organizations against them.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Jaime Capella, Distinguished VP, Research, Gartner
CEOs want more technology delivery to happen directly in business areas, and are investing more in technology talent in those areas. Join this session to understand the elements of democratized digital delivery, how it fits within product management approaches to delivery, how teams are organized as fusion teams, and the critical role the IT function must play in transitioning to this model.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Jason Wong, Distinguished VP Analyst, Gartner
CIOs must help the business compete based on great customer experience and employee experience. However, CX and EX initiatives are typically silos. Learn how to use the total experience to interlink CX and EX strategies to identify and deliver resilient innovations with superior shared experiences for both customers and employees.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Lily Mok, VP Analyst, Gartner
Compensation is the No. 1 EVP attribute for IT talent attraction and attrition. The hypercompetitive job market is driving massive increases in IT compensation. While the duration of this talent crisis remains unpredictable, the continuously rising labor costs can significantly stifle business growth. CIOs must establish an IT compensation strategy that is cost effective, flexible and adaptive as the business needs and market conditions continue to evolve in 2022 and beyond.
Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT
Emily Rose McRae, Sr Director, Research, Gartner
Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how you can take a leadership role in creating a unified future of work strategy at your organization.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
The value and related use of technology is expanding across the enterprise demanding a more democratized approach to technology leadership. CIOs need to shift their focus from operating IT to achieving critical business outcomes requiring technology leadership. CIOs need to focus on promoting C-suite digital dexterity, equipping and enabling business technologists, and supporting/creating generative relationships with strategic technology partners.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Jeff Cribbs, Distinguished VP Analyst, Gartner
Healthcare and life sciences technology leaders must meet a moment in healthcare that requires clear-eyed investment decisions and focused innovation. New value propositions must be established with multiple stakeholders to tackle urgent industry challenges like clinician burnout and health equity. Strategic digital initiatives and emerging technologies will be more essential than ever, but healthcare technology leaders will need to employ a new multi-stakeholder value model, performance measurement and value storytelling to drive their organizations forward.
Wednesday, October 19, 2022 / 02:15 PM - 05:15 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
Over two-thirds of CEOs want more technology work done within business areas. Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Andrew Miljanovski, VP, Advisory, Gartner
Digital acceleration requires rapid sourcing execution and the achievement of tangible results. Internal capabilities and incumbent vendors are often not enough. Learn how to use co-creation and dynamic sourcing to achieve business outcomes similarly to Nokia, Whirlpool, Urenco, ABB and many others.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
John Kost, Distinguished VP Analyst, Gartner
Government CIOs continue to struggle in getting traction with digital and data initiatives in large part because they are missing the most important ingredient that will help ensure success. This session for CIOs, CDOs, and their bosses, will explore the critical ingredients and capabilities and leverage of data that organizations need to help achieve "digital" success.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Donna Scott, Distinguished VP Analyst, Gartner
Too many enterprises change their operating structure toward centralization or decentralization thinking it will bring big benefits but don't follow through on the operating model changes to achieve those benefits. The fact is changing the operating structure is the easy part. For successful digital transformation, CIOs must work with senior executives to transform the enterprise operating model.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Avivah Litan, Distinguished VP Analyst, Gartner
Detecting and stopping compromises against AI requires new techniques and organizational structures. Malicious attacks or benign AI compromises lead to different types of organizational harm and loss — financial, reputational theft intellectual property, or compromise of sensitive data to name a few. New tools and organizations are needed to mitigate their harm. Gartner presents a framework for managing AI Trust, Risk and Security.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Mary Mesaglio, Managing Vice President, Gartner
“I am not interested in transformation,” said no CEO ever. Everybody's transforming. And so they should be. The problem is that transformations can feel like pushing water uphill, with leaders exhorting their people to change and despairing that they ever will. So, what's missing? Neuroscience. Don’t limit yourself to rational, reasonable arguments for change that are right but boring. Instead, embrace science-backed and simple behavioral tactics covered in this session.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Christie Struckman, VP Analyst, Gartner
As CIOs' responsibilities expand, with greater focus on delivering business outcomes, opportunities expand. Carving time out to develop oneself when the pace of work is already relentless can feel unattainable. This session focuses on the critical capabilities that, when developed, amplify a CIO’s ability to make enterprisewide impacts, thus transitioning into a truly outcome-driven executive.
Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT
Izella Dornell, VP, Executive Partner, Gartner
Although great strides have been made in recent years to address the gender bias in our society, we still have a long way to journey to a society where “differences” do not make a difference in our conscious and unconscious efforts to help forge equality and equity for all. Join us for this interactive discussion and come prepared to share!
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
Accelerated digital transformation is causing unprecedented levels of change fatigue. According to our research, it will only get worse. Under this scenario, your team's performance and business goals are at stake. In this session you will learn how to anticipate to it and minimize change fatigue.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Yanni Karalis, VP Analyst, Gartner
Amazon Web Services, Microsoft, Salesforce, Oracle, SAP and others have been developing their marketplaces and allow customers to buy SaaS solutions and services through these platforms. In this session, we are going to present important elements of these marketplaces and provide guidance around how to govern them effectively and drive agility through them.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Michelle Duerst, VP Analyst, Gartner
There's actually no such thing as a "manufacturing customer." We see significant differences between B2B, industrial, CG, and auto "customers." This session will show you how to apply Gartner's CX CORE framework, operate a Total Experience strategy, and prepare for a digital twin of a customer. Expect to see real world examples and early indicators as inspiration for your customer strategy.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Robert Naegle, VP Analyst, Gartner
The pandemic has given way to volatile economic conditions led by inflation and war in Ukraine. What are the best practices to continue to optimize IT cost and even play offense in the face of such uncertainty? What should you do now to prepare, plan for and respond to economic pressures in your IT organization?
Thursday, October 20, 2022 / 09:00 AM - 09:45 AM EDT
Emmanuel Acho, NYT Bestselling Author, Emmy Award Winner, Host & Fox Sports Analyst,
Behind every triumph, every expression of his gifts, Emmanuel Acho has had to ignore what everyone around him called “logic”: the astronomical odds against making it, the risks of continuing to dream bigger or differently. Instead of playing it safe, at every turn Acho has thrown conventional wisdom―logic―out the window. Now, he’s empowering others do the same. Whether it’s creating the next groundbreaking startup, fighting for change as an activist, or committing to a personal passion, Acho’s work is inspiring others to become change-makers. Enlivened by stories from his life and other illogical pioneers, Acho asks us to replace the limits set for us, and which we set for ourselves, with a world of possibility. Our horizons, he shows us, are endless.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Christopher Mixter, VP, Research, Gartner
Midsize enterprises recognize the importance of digital initiatives. However, the majority will encounter stall points along the way. Many of these stalls trace directly back to unique challenges faced by midsize enterprises in building their digital vision and planning. This session highlights where midsize enterprises’ digital efforts most frequently stall and summarizes innovative approaches to overcome these stalls.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
James Boyle, Sr Director, Advisory, Gartner
The pace and volatility of digital transformation have increased the frequency of changes affecting enterprise priorities. As a result, it is becoming increasingly ineffective and unsustainable to house change management expertise in siloed pockets. To increase change success and enable innovation, organizations must promote change management capabilities to different stakeholder segments and move toward enabling the rest of the organization to manage change better.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Unpredictable volatility continues to disrupt oil, gas and energy markets. Business strategies are now more diverse. Companies are proceeding across a broader spectrum of pathways. However, only a few new capabilities are essential to implement all this strategic diversity. This session highlights four essential capabilities that every oil, gas and energy company need to thrive in the coming decade.
Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT
Cesar Lozada, Director Analyst, Gartner
Digital innovators plan, invest and fund their initiatives differently. This session will provide insight into the technologies digital leaders are investing in, and how they adjust their operating models to underpin their success.
Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT
Avivah Litan, Distinguished VP Analyst, Gartner
This session will clarify the unique attributes and value of Web3, NFTs, blockchain, what the top use cases are, and how blockchain, Web3 and the Metaverse relate to each. We will also examine risks, opportunities, and past failures and successes.
Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT
Brent Stewart, Sr Director Analyst, Gartner
Studies have shown design-led companies vastly outperform their market peers. What exactly is the secret to their continued market leadership? After discussions with leading companies, Gartner has identified four ways design-led companies infuse design into their people, products, and culture … and crush the competition.
Thursday, October 20, 2022 / 01:00 PM - 04:00 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
Over two-thirds of CEOs want more technology work done within business areas. Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Open source is the backbone of digital innovation. CIOs must manage its unique risks and rewards by establishing a strategy to leverage the advantages of this powerful software development model.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Jose Ramirez, Sr Principal Analyst, Gartner
Common but avoidable mistakes can keep organizations from achieving DEI advancement. This session shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Arun Batchu, VP Analyst, Gartner
Broken app flows, inconsistent design and errors contribute to a debilitating 50% loss in work effectiveness and employee engagement. What got us here will not work in the increasingly VUCA world we live in. This session will introduce new trends in front-end architecture, design and technology to create a humane app experience that your employees and customers will love.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Peter Delano, Managing Vice President, Gartner
Rising customer digital expectations and emerging tech and data capabilities will allow financial service organizations to move from static products to autoadapting and autocomposing products. CIOs should use this trend analysis to anticipate and prepare for product innovation.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Stephen Smith, VP Analyst, Gartner
Executive leaders need a focused approach to guide digital business investments, in the face of increasing scrutiny from the Board and CEOs on the ROI from digital business investments. The digital business maturity model (DBMM) provides a data-driven approach to both guide investments for maximum impact and also measure enterprise progress made by those investments. Executive leaders are increasingly being asked to present their DBMM assessments at the board level to facilitate this.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Lily Mok, VP Analyst, Gartner
Significant demand for technology talent, unprecedented turnover and aggressive compensation increases are reshaping the IT job market, making it difficult to attract and retain IT talent. Employees and candidates’ views of work and the workplace are transforming. Considering that many organizations do not consciously articulate EVP strategies at the enterprise level, the pressure and responsibility are on CIOs, in partnership with HR, to address the technology talent risks. Join this session to learn about how to create and deliver against a human-centric EVP for IT to attract talent, improve engagement and retention.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Bill Blosen, Sr Director Analyst, Gartner
You are asked to deliver faster and shorten time-to-market, while at the same time improving quality and increasing security. The organization tried implementing agile practices in the past but the results were either lackluster or negative, and people reverted to the old practices. What went wrong? What should be done now to avoid the same mistakes? Attend this session to learn how to structure an agile transformation for success.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Tsuneo Fujiwara, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Graham Waller, Distinguished VP Analyst, Gartner
CIOs bemoan critical skill gaps and at the same time employees are leaving for lack of career opportunity. Reimagine training using agile learning proven practices that deliver the skills you need while providing the personal growth employees seek in today’s hypercompetitive tech labor market.
Monday, October 17, 2022 / 10:00 AM - 10:45 AM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
Paul Proctor, Distinguished VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
Technology has been the great enabler of distributed and hybrid work and CIOs now co-own employee experience. But your organization will fall short in readying for the future of work if you rely on a tech-led approach. To create competitive advantage, CIOs need to rethink their strategies for engaging and empowering employees across all the touchpoints of daily work. Join this session for guidance down the path to transforming your workplace and workforce.
Monday, October 17, 2022 / 11:30 AM - 12:30 PM EDT
Hannah Decker, Principal Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.
Monday, October 17, 2022 / 11:30 AM - 12:30 PM EDT
Dolores Ianni, VP, Advisory, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT
Izella Dornell, VP, Executive Partner, Gartner
Erin Griffin, VP, Team Manager, Gartner
In this roundtable discussion, we will share the many myths, truths and honestly lies about women and hybrid work. We’ll discuss how these reflect your own realities as well as how your team/colleagues are feeling, and hear how you are addressing the challenge(s) in your organizations.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Rui Zhang, Sr Principal Analyst, Gartner
Being able to evolve and grow through highly uncertain times is a critical capability that most companies are lacking to the extent needed in the current global context. Implementing initiatives to become more antifragile can be slow and expensive. Use the management 'hacks' shared in this session to kickstart your enterprise's antifragility quickly and cheaply.
Monday, October 17, 2022 / 02:45 PM - 03:45 PM EDT
Mike Tucciarone, Sr Director Analyst, Gartner
As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organizations upcoming SAP negotiations.
Monday, October 17, 2022 / 02:45 PM - 03:45 PM EDT
Dawn Hubbard, Director Analyst, Gartner
SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.
Monday, October 17, 2022 / 05:00 PM - 05:45 PM EDT
Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),
Join us for an inspiring and thought provoking presentation by legendary coach, Mike “Coach K” Krzyzewski. Using the insights and proven principles he has applied to his teams and coaching career, Coach K will share clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. He’ll detail the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—and how they can be applied to every level of personal and professional endeavor.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Mary Mesaglio, Managing Vice President, Gartner
Between geopolitical tensions, the pandemic, social justice concerns and climate urgency, it seems like we are never out of crisis mode. If this is the new normal, how should leaders lead? This session covers tactics to motivate and protect teams who are at the brink in terms of fatigue and anxiety and covers what actions you must get right no matter what.
Tuesday, October 18, 2022 / 10:30 AM - 11:30 AM EDT
Dolores Ianni, VP, Advisory, Gartner
Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.
Tuesday, October 18, 2022 / 10:30 AM - 11:30 AM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.
Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT
Rob Schafer, Sr Director Analyst, Gartner
Software audits continue to be high-risk and high-cost challenges for organizations particularly with the complexity of managing assets both on-premises and in cloud environments. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss best practices for cost avoidance and risk mitigation during megavendor software audits.
Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT
Patrick Hevesi, VP Analyst, Gartner
With many IT assets now outside traditional enterprise perimeters, IT leaders must rethink security. Enter the cybersecurity mesh architecture, a composable and scalable approach that fosters tighter integration between security controls by creating connections between them. This enables them to share information, intelligence and to act more like a collaborative team in protecting distributed assets.
Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT
Jennifer Carter, Assoc Principal Analyst, Gartner
Hybrid models elicit a spectrum of emotional responses from people because it affects how they lead and do work. However regardless of where you fall on that spectrum, building your culture in this environment can be better than you think. Take advantage of this opportunity by designing culture hacks that enhance hybrid work.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Scot Kim, Sr Director Analyst, Gartner
Smart factories offer an opportunity to leverage different emerging technologies like cloud computing, AI and edge to simultaneously minimize risk, increase competitiveness and innovate production processes and human interactions. This session will show how smart factories can connect new ecosystem models for direct to consumer (DTC) and capacity orientations to become lights-out factories.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Donna Scott, Distinguished VP Analyst, Gartner
The majority of CIOs are looking to implement new I&T Operating models; however, doing so is both challenging and requires both patience and careful planning and execution. This session will provide a pragmatic overview of the best practice roadmaps for implementing a new I&T Operating Model — as well as tips, tricks and pitfalls.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Graham Waller, Distinguished VP Analyst, Gartner
The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.
Tuesday, October 18, 2022 / 02:45 PM - 03:45 PM EDT
Allison Adams, Director Analyst, Gartner
CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
Many CIOs share the ambition of joining a board of directors, but find the process for doing so unclear and sometimes mysterious. This session details best practices, and steps CIOs can take to join their first board. Topics such as how to best package your skills and value add to a board, get your name out, and decide whether or not an offer is the right one for you will all be covered.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.
Wednesday, October 19, 2022 / 10:30 AM - 11:30 AM EDT
Michael Silver, VP Analyst, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Wednesday, October 19, 2022 / 10:30 AM - 11:30 AM EDT
Dawn Hubbard, Director Analyst, Gartner
Workday’s market position and go-to-market strategy leave many negotiators struggling to negotiate effective SaaS agreements with Workday. In this interactive clinic we will review key terms to negotiate with Workday and supply you with checklists and strategies to assist you in achieving an optimal deal with Workday.
Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT
Shameen Pillai, Sr Director Analyst, Gartner
APIs are changing the way we build and experience products and services. APIs are an essential ingredient of a successful digital business strategy. Whether it is to connect systems, build modular and composable software architectures, or create new products, APIs are indispensable. Due to hybrid/multicloud environments, distributed teams consuming and developing APIs, and presence of multiple API management solutions, API governance has become a bottleneck in unlocking the true value of APIs.
Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT
Gene Alvarez, Distinguished VP Analyst, Gartner
What is a customer technology platform? What customer problems does it address and help to solve. Why do you need to using enterprise architectural approaches to create one?
Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT
Chris Saunderson, Sr Director Analyst, Gartner
I&O leaders increasingly rely on automation to help them achieve greater speed, quality and efficiency, but struggle to connect automation activities with business value creation. This presentation helps I&O leaders measure the success of their automation initiatives and tell a clear value story to stakeholders, peers and practitioners.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
LJ Justice, Sr Principal, Research, Gartner
Everyone can contribute to improved diversity, equity and inclusion by acting as an ally to people in marginalized or underrepresented groups. However, many opportunities are missed because we are unsure exactly what to do, or are afraid our actions might make things worse. In this session, we will learn how to be better allies ourselves, and how to build allyship skills and confidence in others.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Ed Anderson, Distinguished VP Analyst, Gartner
Sustainability is a multifaceted concept and includes environmental, social and economic dimensions. Executive leaders pursuing sustainability outcomes must fully understand the sustainability posture of their partners, suppliers and technology vendors to achieve their desired sustainability outcomes. This session will cut through the noise and hyperbole of sustainability positioning and provide practical guidance for assessing vendor sustainability.
Wednesday, October 19, 2022 / 02:15 PM - 03:15 PM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new and emerging vendors.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Joanne Kopcho, VP Analyst, Gartner
Creating a great strategy will not bring success if you can’t execute it successfully. Many enterprises struggle to translate their strategic objectives into action that delivers success. While many create good execution plans, they fail to manage them effectively. This session will provide Executive Leaders with practical steps and approaches to improve their enterprise’s strategy execution.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Moutusi Sau, VP Analyst, Gartner
Fintech solutions improve banking and increase complexity. Join this session to learn how leading financial institutions determine the right partnerships. This includes strategies to 'build and integrate',' buy and integrate' or 'acquire as a standalone revenue stream'. Attendees will hear how to capitalize on Fintech relationships.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Arun Batchu, VP Analyst, Gartner
Humans are wired to make sense of a chaotic world using a language of known patterns. CIOs can apply lessons learned from the highly successful pattern movement in the software engineering industry to thrive in an accelerated world of volatility, uncertainty, complexity and ambiguity, that we live in.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Graham Waller, Distinguished VP Analyst, Gartner
CIOs know that hybrid work models drive IT employee attraction and retention, but many leaders have concerns about the impacts to culture and collaboration. Learn from our latest research how the intentional use of emerging leading practices from a period of experimentation in human-centric work models can drive employees connectedness to culture and high levels of collaboration.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
Mandi Bishop, VP Analyst, Gartner
Understanding consumer attitudes and beliefs, how emotion fits into transactional and interaction requirements, and how technology adoption is driven by psychological attributes is essential. This presentation will review three concepts: empathy, emotional sensitivity and digital sensitivity, providing recommendations to CIOs on how to address these problems and drive effective CX programs.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Rui Zhang, Sr Principal Analyst, Gartner
Enterprises are learning how to reap the benefits of participating in various digital ecosystems, many of which are dominated by digital dragons. Join the session to learn practical examples and tactics you can use to extract value out of being an ecosystem participant.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Tom Scholtz, Distinguished VP Analyst, Gartner
There is no such thing as a perfect, universally appropriate model for security organizations. Every enterprise must develop its own model, taking into consideration basic principles, practical realities and the challenges of digital transformation. This session will address the following issues: Trends and challenges in security organization design; Factors that influence security organizations; Best practices and contemporary conceptual design models for security organizations.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Saikat Ray, VP Analyst, Gartner
Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and software engineering leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.
Thursday, October 20, 2022 / 09:00 AM - 09:45 AM EDT
Emmanuel Acho, NYT Bestselling Author, Emmy Award Winner, Host & Fox Sports Analyst,
Behind every triumph, every expression of his gifts, Emmanuel Acho has had to ignore what everyone around him called “logic”: the astronomical odds against making it, the risks of continuing to dream bigger or differently. Instead of playing it safe, at every turn Acho has thrown conventional wisdom―logic―out the window. Now, he’s empowering others do the same. Whether it’s creating the next groundbreaking startup, fighting for change as an activist, or committing to a personal passion, Acho’s work is inspiring others to become change-makers. Enlivened by stories from his life and other illogical pioneers, Acho asks us to replace the limits set for us, and which we set for ourselves, with a world of possibility. Our horizons, he shows us, are endless.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Application Modernization and Cloud Migration are not single activities and do not stop after the application is transformed or migrated. This session discusses the application modernization and cloud migration value stream: Assess - Transform - Evolve. And, how continuous modernization allows CIOs to focus their modernization efforts on business priorities.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Whit Andrews, Distinguished VP Analyst, Gartner
Realizing the value and reaping the benefits are the top issues facing leaders executing AI projects. The seven keys distilled from successful pioneers will enable leaders to productize AI at scale and unlock value from their AI initiatives.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Negotiation is a science and professional practitioners like hostage negotiators have disciplined processes that enable them to succeed in extreme situations. CIOs can learn and adopt these practices to help them negotiate with leaders, peers and partners.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Michael Chiu, VP Analyst, Gartner
"Let's do new things." "Let's do more." The customer experience (CX) is typically additive. But another path to CX improvement is via subtraction. What can you remove from your CX to make it better? What blockers are preventing a better CX, and how can you eliminate those blockers? How do you utilize a "stop doing" list? This session explains how to effectively utilize subtraction to improve your CX.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
John Kost, Distinguished VP Analyst, Gartner
Despite stereotypes to the contrary, some governments do innovate the services they deliver. Every year, Gartner highlights good practices and case studies as part of the Eye on Innovation Award. Take a moment to learn about proven success factors that can help you move the needle from isolated quick wins towards formalized approaches where innovation and impact can be sustained.
Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT
Debra Christmas, Sr Executive Partner, Gartner
Kathleen Ameche, VP, Executive Partner, Gartner
Join in this roundtable discussion with your peers to address how to cultivate the relationship that leads to sponsorship and ask for it. Many women do not know how to do this or feel uncomfortable doing so. It is time to step forward and get our “swagger” on, we have earned it now let’s grab it and Lead.
Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT
This session will help application leaders to implement best practices to maintain collaborative equity for all meeting participants.
Thursday, October 20, 2022 / 10:30 AM - 11:30 AM EDT
Allison Adams, Director Analyst, Gartner
CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
Thursday, October 20, 2022 / 10:30 AM - 11:30 AM EDT
Dolores Ianni, VP, Advisory, Gartner
Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.
Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT
Jim Murphy, Sr Director Analyst, Gartner
Along with hybrid work and a general increased pressure to attract and retain employees, organizations have broadly embraced the importance of employee experience and human centricity. This session will offer provide practical advice on achieving a digital workplace architecture that delivers a human centric work experience.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
CIOs and IT leaders will see how to use three financial models for leverage and bargaining power as this session walks through three technology and cloud negotiation scenarios. Attendees will see how to take simple and ready-to-use templates and checklists to enhance their organization's negotiation playbook using the financial models TCA/TCO, NPV, and cash flow vs. P&L impact for negotiation leverage and bargaining power.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Scot Kim, Sr Director Analyst, Gartner
Manufacturers are becoming software service companies through product servitization. IT is creating new SaaS-based revenue streams with technologies like IoT, edge, AI and digital twins. Instead of selling capital intensive assets, your company can now sell “as-a-service” subscription offerings. See how manufacturers have successfully evolved their product offering.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Paul Proctor, Distinguished VP Analyst, Gartner
Gartner has developed and vetted a prioritized list of metrics to describe the value of your cybersecurity program to satisfy the most challenging audiences including your board, CFO, COO, customers, partners and regulators. And we are building a global benchmark for each.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Rania Stewart, Sr Director Analyst, Gartner
How do you know you’ll have the skills you need in the future? How can you find and distribute work across business technologists? A first step is knowing what skills you have. Emerging AI capabilities make this easier. In this session, we examine how CIOs and technology executives can take the lead and benefit greatly from investments in AI for skills data.
Thursday, October 20, 2022 / 02:00 PM - 03:00 PM EDT
Hannah Decker, Principal Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.
Thursday, October 20, 2022 / 02:00 PM - 03:00 PM EDT
Dolores Ianni, VP, Advisory, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Ramke Ramakrishnan, Sr Director Analyst, Gartner
In this presentation, we will touch upon:
- Reliably deliver cloud migration and adoption at scale
- Determine where should you prioritize your efforts to address the skills gap
- Build new operating models, demonstrate ROI, and avoid security risks with cloud
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Energy is a strategic boardroom issue that presents enterprises with serious financial and operational challenges for years to come. Operating models require new digital capabilities, including energy optimization, carbon management and energy trading, to be delivered at speed and scale. This session will explain the multifaceted role IT and digital solutions must play in addressing these risks.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Christopher Mixter, VP, Research, Gartner
CIOs looking to accelerate the pace of digital innovation need to make it a shared leadership responsibility, especially as more technology delivery happens outside IT. CIOs must also create structures that help more employees (“business technologists”) to contribute to innovation. Join this session to understand how leading CIOs from Repsol and BRI changed their operating models to enable business-owned and employee-driven digital innovation.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Donna Scott, Distinguished VP Analyst, Gartner
IT Organizational Design is a pennial topic for CIOs. While IT organizational design is only one of the nine components of the I&T Operating Model, it the most visible artifact. This session will provide practical guidance on how to think about IT organizational design — and provide examples of tips, tricks and pitfalls.