Agenda

Attendees honed their leadership skills, refined their strategies and discovered the latest innovative technologies at the Gartner IT Symposium/Xpo™ 2022 conference in Orlando.

2022 track highlights

Our Gartner experts, who are at the top of their fields, helped attendees address their most critical challenges. These key tracks kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them.

Track A:  Future Directions

Understand what’s next in a changing world. Explore the emerging technologies and trends that will impact your future planning.

Track B: Strategies for Success

Learn how to create best-in-class strategies for success to achieve your mission-critical priorities.

Track C: Critical Execution

Shift from strategy to execution. Explore best practices for implementing technologies, approaches and solutions that drive outcomes.

A look back at 2022's agenda

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A look back at 2022's agenda

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

The Journey Map to Change the Enterprise Culture

Daniel Sanchez Reina, VP Analyst, Gartner

CIOs are increasingly encountering that the main barriers for their enterprise's digital ambitions do not come from the IT organization but from the rest of business areas. Many CIOs are mandated to create a digital mindset in their companies. Others are not explicitly mandated, but feel the pressure of the expectation that they lead that mindset shift. In this session attendees will learn the map to make that culture change journey.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

Signature Series: Top Strategic Technology Trends for 2023

Frances Karamouzis, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

Midsize Enterprise CIO Leadership Vision

Joseph Provenza, VP Analyst, Gartner

CIOs in midsize enterprises have a lot on their minds. It is sometimes difficult to know where to focus. See what a compilation of high-profile Gartner research surveys across multiple roles has to say about the trends, challenges and opportunities that are facing MSE CIOs today.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

The New Value Proposition for the Role of CIO

Irving Tyler, Distinguished VP Analyst, Gartner

The role of the CIO evolved steadily for 40 years pushed by changes in technology. The pandemic was a major pivot point, demonstrating the criticality of digital acceleration and the need for technology leadership by all executives. Leading CIOs are responding by changing how they create and deliver value as a member of the C-suite and leader of the IT function. This session provides the new value blueprint CIOs can use to expand their role and progress their careers.

Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT

Executive Vision for 2023: Strategic Portfolio Management

Anthony Henderson, Sr Director Analyst, Gartner

Increased adoption and acceleration of digital business has forced virtually every executive to drive their enterprises to become more adaptive and agile to excel in time of constant disruption. This session is designed to equip executives with strategic portfolio management practices to embrace the unprecedented complexity and change that will provide at certain business context in the next 12 to 18 months.

Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT

Strategic Trends In Application Platforms and Architecture

Yefim Natis, Distinguished VP Analyst, Gartner

Business innovation is more digital then ever and relies on technology platforms that deliver continuously safe and effective intelligence, agility, integrity and scale. Some critical strategies are emerging to bring the application platforms forward to meet this accelerating business demand.
- Business-IT continuum redefines the models of software engineering
- Applications become digital platforms
- Enterprise nervous system keeps the business always ready

Monday, October 17, 2022 / 12:35 PM - 12:55 PM EDT

Introducing the Gartner Futures Lab

Marty Resnick, VP Analyst, Gartner

Frank Buytendijk, Distinguished VP Analyst, Gartner

Lizzy Foo Kune, VP Analyst, Gartner

The mission of Gartner Futures Lab (GFL) is to prepare you for uncertainty by exploring new ways of imagining the future. By starting with the question “what if…”, we help you determine your uncharted next mission-critical priorities. Come join us for a fireside chat with the leaders of the GFL, and receive a sneak peak at all the exciting new research and experiences that the GFL has planned.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 03:05 PM EDT

When Machines Become Customers

Don Scheibenreif, Distinguished VP Analyst, Gartner

Mark Raskino, Distinguished VP Analyst, Gartner

From autonomous vehicles, to factory robots to washing machines, billions of machines will have the ability to be your customers. Will you be ready? Don Scheibenreif and Mark Raskino will talk about their upcoming Gartner book on machine customers — what they are, why they are important to your business and what you can do to prepare.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Townhall: Gartner Opening Keynote

Tina Nunno, Distinguished VP Analyst, Gartner

Paul Proctor, Distinguished VP Analyst, Gartner

Chris Howard, Distinguished VP Analyst, Gartner

Kristin Moyer, Distinguished VP Analyst, Gartner

Join us for a townhall style discussion of the Gartner Opening Keynote.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Customer Experience Needs a New Value Equation

Michael Chiu, VP Analyst, Gartner

IT has taken a more active role in customer experience (CX), and is now involved in 2/3 of all CX projects up from less than 1/2 in 2017. Meanwhile, CX has become a hot topic due to political, economic, social and technology forces pulling customers in different directions. Yet existing methods of measuring CX tend to focus on CX’s value to only a few stakeholders amongst many. A new value equation, one which encompasses value generated for multiple stakeholders, is needed.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

The Top Predictions for Cybersecurity 2022-2023

Sam Olyaei, VP, Team Manager, Gartner

Every year, Gartner produces impactful predictions across all practices. This presentation will compile the top predictions prepared by our cybersecurity experts. Security and risk management leaders should monitor these trends to be successful in the digital era especially as most recognize that global change could potentially be one crisis away.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Maverick* Research: The Future According to Maverick

Marty Resnick, VP Analyst, Gartner

Frank Buytendijk, Distinguished VP Analyst, Gartner

Strategic planning is crucial, but most organizations limit their vision to five years or less. CIOs and IT leaders should look further ahead by assessing the less obvious developments envisaged by Gartner’s provocative Maverick* research.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Future of Cloud 2027: From Technology to Business Innovation

David Smith, Distinguished VP Analyst, Gartner

As cloud computing evolves from technology enabler to business disruptor, IT leaders must understand their organization’s business strategy first, and then seek opportunities to leverage new and emerging cloud capabilities to accelerate that strategy. This session is based on our top predictions regarding cloud computing in 2027 and how they drive the cloud value proposition forward.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

CIO Experience Roundtable: Navigating a Successful Customer Experience Journey

Chase Hafner, Executive Partner, Gartner

Kathy Ameche, VP, Executive Partner, Gartner

Shifting consumer trends have many organizations on a “customer experience journey.” Customer experience (CX) leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you've addressed the impacts to technology organizations, traps to avoid and best practices for success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 03:00 PM - 04:30 PM EDT

CIO Experience Leadership Exchange: Drive Growth by Rethinking Your Talent Bench

Lily Mok, VP, Team Manager, Gartner

Eric Holmes, Executive Partner, Gartner

Jason Grossman, Executive Partner, Gartner

Paul Garner, Sr Executive Partner, Gartner

Robert Maloney, VP, Executive Partner, Gartner

Tom Rad kiewicz, Sr Executive Partner, Gartner

This highly interactive, discussion-based session will bring together CIOs to explore how to expand your talent bench. CIOs can’t hire their way out of the technology talent crisis. Attracting and retaining talent requires outside-in thinking that starts with your employee value proposition and ends with unconventional approaches, such as borderless workers. Join your peers to share experiences, identify best practices and discover trends.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 05:00 PM - 05:45 PM EDT

Guest Keynote: Victory Through Teamwork and Leadership

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Join us for an inspiring and thought provoking presentation by legendary coach, Mike “Coach K” Krzyzewski. Using the insights and proven principles he has applied to his teams and coaching career, Coach K will share clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. He’ll detail the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—and how they can be applied to every level of personal and professional endeavor.

Tuesday, October 18, 2022 / 09:00 AM - 09:45 AM EDT

Gartner Keynote: An Interview with Julie Sweet

Julie Sweet, Chair and CEO, Accenture

Sandra Notardonato, VP Analyst, Gartner

Join us for a wide-ranging and thought-provoking conversation with Julie Sweet, chair & CEO of Accenture. Under her leadership, Accenture has seen an acceleration in its performance driven by organizational change, increased investments in new growth initiatives, and purposeful diversification across its 710,000 employees. Ms. Sweet joined Accenture in 2010 and became CEO in 2019 and chair in 2021. She serves on the boards of the World Economic Forum, Catalyst, Center for Strategic & International Studies and the Marriott Foundation for People with Disabilities – Bridges from School to Work. Ms. Sweet holds a Bachelor of Arts degree from Claremont McKenna College and a Juris Doctor from Columbia Law School.

Tuesday, October 18, 2022 / 10:30 AM - 10:50 AM EDT

Gartner Futures Lab: Brave New Worlds - Tapestry of Trends 2022

Marty Resnick, VP Analyst, Gartner

It’s difficult for enterprise leaders to make choices without understanding the evolving landscape of transformational change. This Tapestry of Trends story enables executive leaders to contribute to enterprise strategy and prepare the organization for brave new worlds. This session will allow attendees to learn and ask questions about seven key trends that weave a story about the future.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Banking: A View on the Future and Moves to Make Now

Benjamin Seesel, VP, Advisory, Gartner

Key insights from the Financial Services practice's work on what banking looks like in 2027, and what to do about it.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Strategic Roadmap to Becoming a World-Class Software Engineering Organization

Jason Wong, Distinguished VP Analyst, Gartner

As software eats the world, software engineering teams play a critical role in creating new business value. CIOs can use this strategic roadmap to transform your software engineering organization to become more resilient, adaptable and efficient in delivering business-changing digital products.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Government: Igniting The Next Generation of Digital Government

Bill Finnerty, VP Analyst, Gartner

Government leaders and communities are setting new benchmarks for the expected benefits of advancing technological capabilities. To respond governments must elevate ambitions and spark the move to an intelligent, human-centric and proactive digital government. This session identifies the key data, technology and delivery capabilities Government CIOs must invest in now to prepare for the next generation of digital government.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Signature Series: Gartner’s Top Strategic Predictions for 2023 and Beyond — Seizing Uncertainty

Daryl Plummer, Distinguished VP Analyst, Gartner

The future is always uncertain. But the idea that “uncertainty brings opportunity” is almost a universal constant. And now is the time to seize opportunities. This presentation covers ten predictions of the future that represent opportunity — or threat. CIOs tech providers and business leaders will need to decide which while acting swiftly.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Strategic Priorities for Hispanic America CIOs

Cesar Lozada, Director Analyst, Gartner

CIOs in Hispanic America must address different ways IT works, what IT works on, and the IT talent to support their enterprise technology efforts. This session will provide insights into what priorities CIOs in the region have and how they plan to invest in technology solutions to address revenue impact and operational excellence.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 12:40 PM - 01:00 PM EDT

Prediction Playground for Labor and Workplace Scenarios

Christie Struckman, VP Analyst, Gartner

Whit Andrews, Distinguished VP Analyst, Gartner

Analysts speaking for labor and value-relevant predictions, framed for the first time this week, describe the scenario that emerges if they all come true. Don't miss this lively, unscripted session in which analysts imagine the future they're charting from the present.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT

Building a Digital Future: The Metaverse

Marty Resnick, VP Analyst, Gartner

Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.

Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT

Digital Immunity: Taking Software Quality, Reliability and Resiliency to the Next Level

Jim Scheibmeir, Sr Director Analyst, Gartner

CIOs are looking for new practices for their development organizations to mitigate the risk to the business and deliver at a high level of business impact. The digital immunity concept provides a roadmap for creating reliable and resilient systems that exceed customer expectations. This talk covers:
• What is the vision for digital immunity?
• What are the key elements of digital immunity?

Tuesday, October 18, 2022 / 02:45 PM - 03:05 PM EDT

Hype Cycle for Emerging Technologies

David Cearley, Distinguished VP Analyst, Gartner

CIOs must determine the impact of emerging technologies on their industries and organizations. This session identifies the emerging technologies on the horizon with transformational benefits and broadest cross-industry impact.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

The Future of AI

Whit Andrews, Distinguished VP Analyst, Gartner

Thousands of models in companies. Commonplace conversational AI in consumers' lives. New technologies that promise better AI with less data that makes it more useful for smaller projects. Artificial intelligence is bursting into business applications, organizations' analytics strategies and consumers' expectations. Set your priorities so that you'll be in its scaled-up future.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Healthcare and Life Sciences: For the Future - Experience is Everything

Mandi Bishop, VP Analyst, Gartner

Healthcare and life sciences leaders must embrace ecosystem engagement - stemming from the brave new hybrid world - to differentiate or risk being disintermediated. This requires maniacal attention to the experience delivered to customers and employees and an adaptable approach to managing fluid ecosystem roles. To help their organizations thrive amid a culture of convenience and competition for talent, CIOs must make total experience a pillar of composable technology strategy.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Maverick* Research: Gartner Global Scenarios: A $170B Autonomous Business Just Entered Your Industry. Now What?

Frank Buytendijk, Distinguished VP Analyst, Gartner

In the Gartner Global Scenarios program, we tackle a cross-industry, cross-regional futuristic topic every year. This year we examine what would happen if autonomous businesses have become the norm. What would that mean for your organization, and your role? What potential impacts could autonomous businesses have on your industry? What would be different scenarios on how autonomous businesses would even work? Time to sit back, reflect, and see how “what if…” thinking will help you get new ideas that will help your business today.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Signature Series: Flourishing in the Rejuvenated Work and Talent Landscape

Graham Waller, Distinguished VP Analyst, Gartner

The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.

Tuesday, October 18, 2022 / 03:00 PM - 04:30 PM EDT

CIO Experience Leadership Exchange: Drive Growth by Evolving Your Technology Leadership Role

Christie Struckman, VP Analyst, Gartner

Todd Kimble, VP Service Delivery, Gartner

This highly interactive, discussion-based session will bring together CIOs to explore evolving your technology leadership role. Accelerated digital investments has opened opportunities for CIOs to evolve and expand their role. We identify three archetypes for the future of the CIO role. Join your peers for this unique opportunity to work together to share experiences, identify best practices and discover trends.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 05:00 PM - 05:45 PM EDT

Guest Keynote: The Mach 2 Mindset: Decision-Making in a High-Speed Environment

Nicole Malachowski, First Woman Thunderbird Pilot; Combat Veteran; Fighter Squadron Commander; White House Fellow And Adviser; Indominable Spirit,

One popular pilot saying is “speed is life,” because without enough speed, an airplane is nothing more than an expensive rock. In the business world, especially when technology is involved, speed can be just as crucial. The organization that moves the fastest often realizes the most success. Having flown a high-tech fighter aircraft that can reach speeds of up to twice the speed of sound, Nicole Malachowski offers principles that keep any organization functioning smoothly, efficiently, and at high speed, even when chaos and the unexpected occur.

Wednesday, October 19, 2022 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Leadership in Changing Times

General David H. Petraeus, Director, CIA (2011-2012); Commander of U.S. and International Security Assistance Forces-Afghanistan (2010-2011); Partner, KKR,

A highly decorated general and one of the most prominent combat commanders in American history, Gen. David H. Petraeus, USA (Ret.) dedicated his life to public service, ultimately leading the military campaigns in Iraq, Afghanistan, and the greater Middle East, and then serving as the director of the Central Intelligence Agency. Drawing on his 38-1/2 years in government, his academic endeavors, and his current role as a Partner in the global investment firm KKR and Chairman of the KKR Global Institute, General Petraeus will explore the current tensions of the global economy, geopolitics, the US economy, the US-China relationship, supply chain disruptions, as well as business and consumer behavior. Assessing the challenges during this unprecedented time, General Petraeus will share understanding of the world today and a look at the future that lies ahead.

Wednesday, October 19, 2022 / 10:30 AM - 10:50 AM EDT

Prediction Playground for a Cloud Scenario From Top Predictions

Rita Sallam, Distinguished VP Analyst, Gartner

Donald Feinberg, Distinguished VP Analyst, Gartner

Whit Andrews, Distinguished VP Analyst, Gartner

Analysts speaking for cloud-relevant predictions, framed for the first time this week, describe the scenario that emerges if they all come true. Don't miss this lively, unscripted session in which analysts imagine the future they're charting from the present.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Leverage the Top Trends That Will Impact Your Infrastructure and Operations

Jeffrey Hewitt, VP Analyst, Gartner

IT leaders have little time, skills and budget to track emerging trends and the full impact of those trends on infrastructure and operations. IT leaders should use the research in this presentation to identify which of the top trends are most likely to impact their infrastructure and operations and implement effective tactics to respond. Trends to be covered include just-in-time infrastructure, management confluence, and career ladders to career lattices.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Seven Disruptions You Might Not See Coming: 2022-2027

Daryl Plummer, Distinguished VP Analyst, Gartner

Disruptions are fundamental shifts in something. They create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Signature Series: CEO Concerns 2022-23 -- Implications and Actions for CIOs

Kristin Moyer, Distinguished VP Analyst, Gartner

Mark Raskino, Distinguished VP Analyst, Gartner

Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

The Future of Data and Analytics: Reengineering the Decision 2025

Frank Buytendijk, Distinguished VP Analyst, Gartner

Data and Analytics keep expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual, and more continuous, and this complexity needs to be mastered. How can you make decision-making a competitive differentiator?

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: How Will Total Experience Impact the Future of Manufacturing?

Michelle DeClue, VP Analyst, Gartner

Bring your questions to this interactive session where we'll focus on how to implement the right Total Experience strategies for your customers and employees in manufacturing. TX is a top strategic tech trend that focuses on creating a shared superior experience for employees and customers with more intuitive technologies and multiple touch points.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 12:40 PM - 01:00 PM EDT

Gartner Futures Lab: Stories From the Future

Marty Resnick, VP Analyst, Gartner

Autumn Stanish, Principal Analyst, Gartner

Michael Chiu, VP Analyst, Gartner

Lucas Kobat, Sr Principal, Advisory, Gartner

Lizzy Foo Kune, VP Analyst, Gartner

Stories are a powerful means of communication. When done well, they heighten engagement, assist with recall and distill complexity to its essence. Effective leaders use stories as a shortcut to audience understanding — a necessary step before taking action. Come learn about the specific case studies of how Gartner is experimenting with telling stories to achieve precisely these things and speak to some of the authors.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 02:35 PM EDT

Gartner Futures Lab: Global Scenarios, a Fireside Chat

Frank Buytendijk, Distinguished VP Analyst, Gartner

Marty Resnick, VP Analyst, Gartner

Come join us for a fireside chat with the leaders of the Gartner Global Scenarios initiatives. This session will allow the attendees to ask questions, learn the process and provide feedback.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Driving Competitive Advantage: Board of Directors Survey 2023

Jorge Lopez, Distinguished VP Analyst, Gartner

Boards are looking for long-term strategic competitive advantage from their digital business investments. It is no longer about 'just' incremental fringe improvements in enterprise financials. Analysis from the Board survey 2023 will be presented, with a particular emphasis on how executive leaders can support board objectives in driving long-term competitive advantage in a difficult environment colored increasingly by societal challenges including DE&I and sustainability priorities.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Your Tech Employees Will Leave: How to Prepare for a High-Turnover Future

Jose Ramirez, Sr Principal Analyst, Gartner

CIOs are currently unprepared for a looming high-turnover future, fueled by new and evolving employee expectations. Attrition is a new reality that will not be solved using current legacy talent strategies or quick fixes. This session will cover how CIOs can reset talent strategies to manage future workforce realities.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Insurance: A View on the Future and Moves to Make Now

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

As one of the oldest industries in the world, insurance is well -versed in the rapidly changing market forces that make it on hard on leaders to make prudent decisions. Insurance products and insurance technology are also more intertwined than ever before, with all eyes on the CIO to make the appropriate practical and strategic decisions to compete effectively. This session links the future of the insurance industry with the technology pressures facing today's leaders.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Break Out of the Customer Management Industrial Complex With CX CORE

Don Scheibenreif, Distinguished VP Analyst, Gartner

We are all trapped in a world where customer engagement technologies are overshadowing customer empathy, resulting in engineered insincerity. How do you break out of this trap? In this presentation, we will share a fresh new approach to helping CIOs and their organizations build lasting and valuable customer relationships in a disrupted world with the new CX CORE model.

Wednesday, October 19, 2022 / 03:00 PM - 04:30 PM EDT

CIO Experience Leadership Exchange: Drive Growth by Democratizing Digital Delivery by Design

Janelle Hill, Distinguished VP Analyst, Gartner

Joe Bottazzi, VP, Executive Partner, Gartner

Shawn Matheny, Sr Executive Partner, Gartner

This highly interactive, discussion-based session will bring CIOs together to explore how to meet accelerating demand by democratizing digital delivery by design. This means finding ways to equip and empower others to safely build digitalized capabilities, channels, assets and products that drive growth, save money and minimize risks. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Retail: Future of Shopping Is 'Always On' — Turn Down the 'Hyper' on 'Personalization' and Turn It Up on 'Immersive'

Robert Hetu, VP Analyst, Gartner

Shopping is not a discrete activity; it’s an ‘always on’ integral part of the ethos of modern living. People’s desire to effortlessly weave in and out of digital and physical touchpoints demands ‘hyper convenient’ shopping experiences embedded into their everyday lives.
To be successful, retailers must execute their unified commerce strategies with a focus on hyper connectivity, hyper curation and hyper composability. This will enable ‘hyper convenience’, allowing customers to ‘self-service’ their own highly personalized shopping experience

Wednesday, October 19, 2022 / 04:15 PM - 05:15 PM EDT

Gartner Pitch Tank LIVE: Leveraging AI

Frances Karamouzis, Distinguished VP Analyst, Gartner

Rita Sallam, Distinguished VP Analyst, Gartner

Join us for Gartner Pitch Tank LIVE – a digital safari where CIOs and IT leaders can explore and shape the next generation of technology. Gartner will showcase two startups with potentially disruptive products in AI. In a format modeled after the venture capital style approach, you’ll get to hear their pitches, vote on their value propositions and share your feedback.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Prepare to Use Privacy-Enhancing Computation and Other Top Privacy Trends

Bart Willemsen, VP Analyst, Gartner

Privacy-enhancing computation (PEC) techniques are one of Gartner’s top strategic technology trends for 2022. Other trends in privacy include the privacy UX, where data is allowed to be, and what you can do with AI. What are leading organizations focused on, the best capabilities to develop and how to plan your technology strategy to uncover value while making privacy a competitive differentiator.

Thursday, October 20, 2022 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Illogical: Saying Yes to a Life Without Limits

Emmanuel Acho, NYT Bestselling Author, Emmy Award Winner, Host & Fox Sports Analyst,

Behind every triumph, every expression of his gifts, Emmanuel Acho has had to ignore what everyone around him called “logic”: the astronomical odds against making it, the risks of continuing to dream bigger or differently. Instead of playing it safe, at every turn Acho has thrown conventional wisdom―logic―out the window. Now, he’s empowering others do the same. Whether it’s creating the next groundbreaking startup, fighting for change as an activist, or committing to a personal passion, Acho’s work is inspiring others to become change-makers. Enlivened by stories from his life and other illogical pioneers, Acho asks us to replace the limits set for us, and which we set for ourselves, with a world of possibility. Our horizons, he shows us, are endless.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Maverick* Research: Weaponizing Privacy

Bart Willemsen, VP Analyst, Gartner

By design regulation is intended to introduce guardrails, provide structure, guarantee fairness and ultimately protect the public. One of the major concerns with new regulation is that it may be used by large, well-resourced organizations to gain further market dominance. Here we take a close look at two recent examples where privacy regulations are potentially being weaponized.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

The New Economics of Technology

Daryl Plummer, Distinguished VP Analyst, Gartner

Technology democratization, concentration of intelligence through AI, cloud scale, and new value equations are trending forces that expose a new set of economic realities. CIOs who adapt to take advantage of digital supply and demand, rebalanced cost versus productivity, scarcity of skills, and decentralized decision-making will redefine value and accelerate digital transformation success.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Trendspotting: Turning Trends Into Innovation and Action

David Cearley, Distinguished VP Analyst, Gartner

This session will examine methods to explore trends, evaluate the relevant opportunities and risks and communicate the potential impact on the enterprise. It show examples of how scenario planning, back casting, storytelling, and other approaches can be used to support innovation and drive evolution of strategy and operations.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Accelerate Sustainability With AI, IoT and Blockchain

Kristin Moyer, Distinguished VP Analyst, Gartner

Everyone thinks of electric vehicles and renewable energy only as key technologies driving sustainability. But digital also plays a huge and so far underutilized role. CIOs should use AI, IoT, blockchain and other digital technologies to make faster sustainability and ESG impact.

Thursday, October 20, 2022 / 12:30 PM - 12:50 PM EDT

Gartner Futures Lab: Tales From the Metaverse, a Fireside Chat

Marty Resnick, VP Analyst, Gartner

Lizzy Foo Kune, VP Analyst, Gartner

Maverick is Gartner's home for unconventional research. Come join us to have a candid fireside chat about the "tales" presented in the Tales from the Metaverse research, as well as experience a special premiere of our dramatized metaverse live-action/animation short video — Maverick Stories: Who Needs DEI in the Metaverse?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Maverick* Research: Tales from the Metaverse

Marty Resnick, VP Analyst, Gartner

The Metaverse opens up many opportunities for Technology Innovation leaders but also opens up many questions that need to be raised and answered (as much as possible).

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Education: Optimize Digital Capabilities to Support Higher Education Transformation

Robert Yanckello, Sr Director Analyst, Gartner

Higher education institutions continue to refine strategies following a phase of unprecedented technology adoption. Digital capabilities are now critical to institutional competitiveness, but to deliver effectively, Higher education CIOs must target investment, manage capacity and support new modes of delivery. This session will review sector insights from Gartner’s 2023 CIO and Technology Executive survey and will highlight three key areas of focus for the CIO; expectations, ecosystems and experience.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

The Future of Digitally-Defined Products, Places and People

Mike Ramsey, VP Analyst, Gartner

Software, digital products and services are becoming more important to creating value and experiences than the physical things and places where they operate. Cars, factories, airports and even people are becoming digital products. We will explain how you can prepare for and thrive in this new world.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

How a Digital Twin of the Customer Will Reshape Customer Experience

Michelle DeClue, VP Analyst, Gartner

Digital twins are not just for jet engines anymore. We see a future where a Digital Twin of your customers can be created to help you understand and predict behavior. In this presentation, we will explain this exciting trend and how CIOs can use this concept to enhance their organization’s CX initiative.

Monday, October 17, 2022 / 11:30 AM - 11:50 AM EDT

Magic Quadrant for Analytics and BI Platforms

Rita Sallam, Distinguished VP Analyst, Gartner

The definition of self-service is shifting in this field as augmented capabilities pervade platforms. At the same time, cloud ecosystems and alignment with productivity tools have become key selection factors. This will help clients better understand the Magic Quadrant and market for analytics and BI platforms.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

Grow Business Through Modular Redesign of the Enterprise Operating Model

Janelle Hill, Distinguished VP Analyst, Gartner

A modular enterprise operating model enables executive leaders to proactively steer their business toward growth opportunities despite market volatility. Digitalized business capabilities are the key. CIOs and Enterprise Architects can use Gartner's 3 integrated business frameworks — strategy, business model, enterprise operating model — with their business executives to identify where modularity is most needed.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

Why CIOs Must Care About Data and Analytics Ecosystems – Adaptability, Speed and Lower Cost

Donald Feinberg, Distinguished VP Analyst, Gartner

Data and analytics platforms are emerging everywhere from data management to data science and now D&A governance. But greater forces, namely cloud, will force those platforms to converge further into seamlessly integrated data and application workflows. In this session, you will learn how the world of D&A collides with this market dynamic and how the result will help you scale digital business and drive business impact.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

How CIOs and Their Teams Should Strategize Vendor Negotiations to Combat Inflation

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

Inflationary times create added complexity when negotiating with vendors. Cost modeling using data points from economic indicators such as CPI and ECI is critical to effectively analyze the fairness of increases. This session will use vendor proposal scenarios to walk through and demonstrate how CIOs should include these models in their negotiation strategy and playbook to optimize deals.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

How Digital Should Your Enterprise Be?

Hung LeHong, Distinguished VP Analyst, Gartner

The last two years have made it clear that all enterprises must be more digital. But how far does your enterprise need to go? Is there an endpoint? Can you become too digital? We start by showing digital business benchmarks from over a 1000 enterprises, so you can compare yourself to others. We then show how business outcomes and customer needs determine how digital you should be.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

The CIOs Journey to Digital Employee Experience Success

Tori Paulman, Sr Director Analyst, Gartner

Technology has been the great enabler of distributed and hybrid work and CIOs now co-own employee experience. But your organization will fall short in readying for the future of work if you rely on a tech-led approach. To create competitive advantage, CIOs need to rethink their strategies for engaging and empowering employees across all the touchpoints of daily work. Join this session for guidance down the path to transforming your workplace and workforce.

Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT

Building an Edge Computing Strategy

Thomas Bittman, Distinguished VP Analyst, Gartner

Digital transformation requires expansion of computing to the edge. Edge computing requirements, use cases and technology choices are highly diverse, and edge sprawl is a very real problem. Enterprises need to be proactive, and build a strategy that accelerates and powers successful deployments and future extensibility through discovery, consistent tools and processes, and evolving best practices.

Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT

Positioning I&O for Environmental Sustainability

Autumn Stanish, Principal Analyst, Gartner

Stakeholder pressures to reduce the environmental footprint of I&O continue to grow, but guidance around where to begin remains ambiguous. This session will be a guiding framework for executive leaders accountable for I&O sustainability to plan short-, mid- and long-term I&O sustainability goals, as well as address specific measures and recommendations to successfully execute the strategy at each stage.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Ask the Expert: How Will the Future of Work Evolve?

Emily Rose McRae, Sr Director, Research, Gartner

The future of work has become a pressing concern for many executives, going well beyond concerns around hybrid work. Bring your questions to this interactive session and learn from those posed by your peers, as we discuss the new and emerging future of work challenges executives need to be aware of to set their organizations up for long-term success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 01:45 PM - 04:45 PM EDT

Research Discussion: Minimizing Change Fatigue at Midsize Enterprises

Christopher Mixter, VP, Research, Gartner

Midsize firms invest in digital technologies and adopt new workplace tools in response to disruption. While beneficial, such changes burden end-users with the unintended cost of change fatigue. Learn how other midsize CIOs minimized ITs contribution to change fatigue and improved enterprise productivity, retention and engagement.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Townhall: Gartner Opening Keynote

Tina Nunno, Distinguished VP Analyst, Gartner

Paul Proctor, Distinguished VP Analyst, Gartner

Chris Howard, Distinguished VP Analyst, Gartner

Kristin Moyer, Distinguished VP Analyst, Gartner

Join us for a townhall style discussion of the Gartner Opening Keynote.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Signature Series: CIO and Technology Executive Agenda for 2023

Daniel Sanchez Reina, VP Analyst, Gartner

During these uncertain and challenging times, leading CIOs radically reframe their organization’s value proposition and how their technology departments create value. They reposition the IT organization as a force multiplier. This year’s CIO and technology executive agenda highlights critical actions for CIOs to deliver the "dividends" that CEO and top executives expect after years of digital investment.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Know Your Style to Lead by Influence

Ed Gabrys, Managing Vice President, Gartner

Your leadership style, the way you engage with your teams, peers, suppliers, executives, and even your approach to corporate politics are determined by your influencing style. Knowing your style can tell you who you are as a leader. Knowing how to use and grow it will show everyone else. The goal of the session is to help people identify their own strengths and weaknesses as it relates to their evolving role and then how to grow them in ways they are comfortable with and to gain the courage to grow in areas where they are less so.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: Achieving Digital Transformation Excellence

Rick Varner, Sr Executive Partner, Gartner

Steven Carter, VP, Executive Partner, Gartner

Renee Macklin, Executive Partner, Gartner

Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

MSE CIO Workshop: How to Create a Cybersecurity Program (Exclusive to Midsize Enterprise Program)

Paul Furtado, VP Analyst, Gartner

This session will help you prepare a midsize guide to starting a formal cybersecurity program . This session is tailored for midsize organizations that are starting or have nascent security programs. This workshop will provide you with a framework to develop a structured security program within your enterprise. This session is in interactive and will feature group discussion and exercises.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: The Evolution of the CIO — The Future of Technologists

Debra Christmas, Sr Executive Partner, Gartner

Greg Loos, Sr Executive Partner, Gartner

The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: From Customer Experience to Total Experience

Chris Teumer, Sr Executive Partner, Gartner

Cindy Dye, VP, Executive Partner, Gartner

Michael O'Brien, Sr Executive Partner, Gartner

Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: Become a Talent Magnet by Creating a Culture of Performance

Satyamoorthy Kabilan, Executive Partner, Gartner

Steve Heck, Sr Executive Partner, Gartner

A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps to take the ownership and control required to create a Culture of Performance.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 05:00 PM - 05:45 PM EDT

Guest Keynote: Victory Through Teamwork and Leadership

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Join us for an inspiring and thought provoking presentation by legendary coach, Mike “Coach K” Krzyzewski. Using the insights and proven principles he has applied to his teams and coaching career, Coach K will share clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. He’ll detail the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—and how they can be applied to every level of personal and professional endeavor.

Tuesday, October 18, 2022 / 08:00 AM - 08:30 AM EDT

Executive Insights: Preparing for Tomorrow’s Risks During Today’s Crisis

Brian Gattoni, Chief Technology Officer, Cybersecurity and Infrastructure Security Agency (CISA)

Brian Gattoni looks at the future for technology opportunities with meaningful impacts, good & bad. Every organization – large and small – has a responsibility to harden their cyber and physical resilience and be prepared to respond to disruptive activity. CISA looks at the entire picture and continually works with partners to identify, manage and mitigate risk. Brian will share insights in simultaneously preparing for tomorrow’s risks while responding to today’s crisis.

Tuesday, October 18, 2022 / 09:00 AM - 09:45 AM EDT

Gartner Keynote: An Interview with Julie Sweet

Julie Sweet, Chair and CEO, Accenture

Sandra Notardonato, VP Analyst, Gartner

Join us for a wide-ranging and thought-provoking conversation with Julie Sweet, chair & CEO of Accenture. Under her leadership, Accenture has seen an acceleration in its performance driven by organizational change, increased investments in new growth initiatives, and purposeful diversification across its 710,000 employees. Ms. Sweet joined Accenture in 2010 and became CEO in 2019 and chair in 2021. She serves on the boards of the World Economic Forum, Catalyst, Center for Strategic & International Studies and the Marriott Foundation for People with Disabilities – Bridges from School to Work. Ms. Sweet holds a Bachelor of Arts degree from Claremont McKenna College and a Juris Doctor from Columbia Law School.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Composability Starts With Business Architecture

Saul Brand, Sr Director Analyst, Gartner

Bridging the gap between business and IT to build a resilient enterprise with composable applications starts with business architecture. By using business architecture, fusion teams can focus on building adaptive applications that target changing business outcomes. We’ll address three key issues: What is composability, Why is business architecture essential to composability, and how do you use business architecture to design for composability.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

The New Value Imperative: It’s Time to Rethink Outdated Enterprise Value Formulas

Rita Sallam, Distinguished VP Analyst, Gartner

In today’s complex environment, organizations must create and realize value across stakeholders in new ways. Enterprise value formulas must take account of whether the value delivered to a range of stakeholders translates into full value received by the organization. Executive leaders can use Gartner’s new enterprise value model to make decisions that create sustainable long-term enterprise value and impact.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

What the Best CX Organizations Do

Don Scheibenreif, Distinguished VP Analyst, Gartner

Gartner conducted its first-ever survey of executives to learn what makes best-in-class organizations work. In this presentation, we’ll share insights on executive compensation, organization structure, collaboration and decision making that go into creating a CX capability that will help CIOs and organizations weather the next disruption.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Ransomware Is Changing — Are MSE CIOs Ready?

Paul Furtado, VP Analyst, Gartner

Bad actors have modified their tactics and as a result introduce new risks to midsize enterprises. Attendees will learn about the current methods being used and how to best protect their organizations against them.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: How Will the Future of Work Evolve?

Emily Rose McRae, Sr Director, Research, Gartner

The future of work has become a pressing concern for many executives and goes well beyond concerns around hybrid work. In this session, we will discuss the challenges arising in the new and emerging future of work, that executives need to be aware of to set their organizations up for long-term success. Bring your questions to this interactive session and learn from those posed by your peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Become a Talent Magnet by Creating a Culture of Performance (Repeat)

Steve Heck, Sr Executive Partner, Gartner

Satyamoorthy Kabilan, Executive Partner, Gartner

A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps required to take ownership and control required to create a Culture of Performance.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Attracting Talent When You Can't Compete on Compensation

Kristin Root, Executive Partner, Gartner

Stephen Lefebvre, Sr Executive Partner, Gartner

Melissa Spencer, VP, Executive Partner, Gartner

In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT

Women CIO Workshop: The Unique Challenges of Women CIOs — And How to Overcome Them

Erin Griffin, VP, Team Manager, Gartner

Izella Dornell, VP, Executive Partner, Gartner

You were selected because of your new vision and fresh leadership style; now it feels like your approach is under attack. Maybe your own self-limiting beliefs are sabotaging you. In this workshop, we’ll explore these topics, and work through some concrete actions you can take to accelerate your success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal

Chuck Price, Executive Partner, Gartner

Walter Harmon, Sr Executive Partner, Gartner

This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Women CIO Roundtable: How to Overcome Unconscious Bias

Izella Dornell, VP, Executive Partner, Gartner

Denise McCurdy, Executive Partner, Gartner

Although great strides have been made in recent years to address the gender bias in our society, we still have a long way to journey to a society where “differences” do not make a difference in our conscious and unconscious efforts to help forge equality and equity for all. Join us for this interactive discussion and come prepared to share!

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Ask the Expert: Digital-First Success Stories in Healthcare

Mark Gilbert, Sr Director, Advisory, Gartner

Digital-first doesn’t mean digital “everything.” As healthcare and life science organizations have accelerated investment in digital capabilities across their businesses, clear success stories and themes have emerged. Bring your questions to this interactive session as we explore what’s working, and what’s not within digital first strategies. The discussion will enable you to leverage best practices of digital first within your digital transformation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 01:30 PM - 04:30 PM EDT

Research Discussion: Business-led Architecture and Innovation: Channeling A Digitally-Savvy Workforce

Miles Gibson, VP, Research, Gartner

Lucas Kobat, Sr Principal, Advisory, Gartner

Business leaders are increasingly making technology decisions with far-reaching implications, while business technologists are increasingly developing innovations. This session features research insights and best practices for CIOs and heads of EA and technology innovation. Join us to discuss how to help business leaders make architecturally sound decisions and foster a culture wherein anyone can innovate for the benefit of the enterprise.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Pivot to Deep Digital Productivity in an Inflationary, Multipolar World

Mark Raskino, Distinguished VP Analyst, Gartner

The global economy has shifted on its axis. Inflation and delocalization require CEOs to drop the cost floor, as the basis of competition. Retargeting digital weapons at productivity is the new way for executive leaders to win.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Signature Series: Flourishing in the Rejuvenated Work and Talent Landscape

Graham Waller, Distinguished VP Analyst, Gartner

The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.

Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal (Repeat)

Chuck Price, Executive Partner, Gartner

Walter Harmon, Sr Executive Partner, Gartner

This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: Achieving Digital Transformation Excellence (Repeat)

Rick Varner, Sr Executive Partner, Gartner

Steven Carter, VP, Executive Partner, Gartner

Renee Macklin, Executive Partner, Gartner

Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: From Customer Experience to Total Experience (Repeat)

Chris Teumer, Sr Executive Partner, Gartner

Michael O'Brien, Sr Executive Partner, Gartner

Cindy Dye, VP, Executive Partner, Gartner

Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: The Evolution of the CIO — The Future of Technologists (Repeat)

Debra Christmas, Sr Executive Partner, Gartner

The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 05:00 PM - 05:45 PM EDT

Guest Keynote: The Mach 2 Mindset: Decision-Making in a High-Speed Environment

Nicole Malachowski, First Woman Thunderbird Pilot; Combat Veteran; Fighter Squadron Commander; White House Fellow And Adviser; Indominable Spirit,

One popular pilot saying is “speed is life,” because without enough speed, an airplane is nothing more than an expensive rock. In the business world, especially when technology is involved, speed can be just as crucial. The organization that moves the fastest often realizes the most success. Having flown a high-tech fighter aircraft that can reach speeds of up to twice the speed of sound, Nicole Malachowski offers principles that keep any organization functioning smoothly, efficiently, and at high speed, even when chaos and the unexpected occur.

Wednesday, October 19, 2022 / 08:00 AM - 08:30 AM EDT

Executive Insights: Creating an Incubator for Innovation & Talent Cultivation at AAA

Shohreh Abedi, Chief Operations & Technology Officer (COTO), The Auto Club Group

Join us for an insightful look into The Auto Club Group’s framework for developing innovative solutions for members, employees and service providers.

Wednesday, October 19, 2022 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Leadership in Changing Times

General David H. Petraeus, Director, CIA (2011-2012); Commander of U.S. and International Security Assistance Forces-Afghanistan (2010-2011); Partner, KKR,

A highly decorated general and one of the most prominent combat commanders in American history, Gen. David H. Petraeus, USA (Ret.) dedicated his life to public service, ultimately leading the military campaigns in Iraq, Afghanistan, and the greater Middle East, and then serving as the director of the Central Intelligence Agency. Drawing on his 38-1/2 years in government, his academic endeavors, and his current role as a Partner in the global investment firm KKR and Chairman of the KKR Global Institute, General Petraeus will explore the current tensions of the global economy, geopolitics, the US economy, the US-China relationship, supply chain disruptions, as well as business and consumer behavior. Assessing the challenges during this unprecedented time, General Petraeus will share understanding of the world today and a look at the future that lies ahead.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Treat Cybersecurity as a Business Decision

Paul Proctor, Distinguished VP Analyst, Gartner

Boards have no idea how to govern cyber as a business issue. Cybersecurity is now the No. 1 spend item on the technology investment list. Cybersecurity investment is broken because no one can explain the business value of a security control, so we can't have an adult conversation about business investment in security.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Digital Stall Points: What Midsize Enterprises Don’t Talk About

Christopher Mixter, VP, Research, Gartner

Midsize enterprises recognize the importance of digital initiatives. However, the majority will encounter stall points along the way. Many of these stalls trace directly back to unique challenges faced by midsize enterprises in building their digital vision and planning. This session highlights where midsize enterprises’ digital efforts most frequently stall and summarizes innovative approaches to overcome these stalls.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

CIO Panel: Overcoming Diversity Challenges — Getting to CIO and Beyond

Gene Alvarez, Distinguished VP Analyst, Gartner

Irvin Bishop, Jr., EVP and Global Chief Information Office, Black & Veatch

Marcela Alava, Deputy CIO, Executive Office of the President

Diversity challenges come in many forms. Issues of race, color, creed, sex and sexual orientation are at the forefront of organizations. However, CIOs can face many other diversity challenges such as building a diverse culture and teams and diverse business and IT skill sets. How to prioritize and act on all these challenges and more will be the determining factor of success. This panel of CIOs will provide their views on these challenges and much more.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

The CIO Guide to Sustainable IT and ESG

Simon Mingay, VP Analyst, Gartner

Sustainability and ESG are now a central strategic pillar for many enterprises. The CIO and IT organization have an important role to play in support of the enterprise achieving its sustainability and ESG goals. This session is intended as a primer for any CIO and IT leader looking to get started in developing its Sustainable IT strategy and program - everything you ever wanted to know about sustainable IT, but were afraid to ask.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Democratized Digital Delivery: Fusion Teams and Product Management Explained

Jaime Capella, Distinguished VP, Research, Gartner

CEOs want more technology delivery to happen directly in business areas, and are investing more in technology talent in those areas. Join this session to understand the elements of democratized digital delivery, how it fits within product management approaches to delivery, how teams are organized as fusion teams, and the critical role the IT function must play in transitioning to this model.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Use Total Experience to Drive Resilient Application Innovation for Customers and Employees

Jason Wong, Distinguished VP Analyst, Gartner

CIOs must help the business compete based on great customer experience and employee experience. However, CX and EX initiatives are typically silos. Learn how to use the total experience to interlink CX and EX strategies to identify and deliver resilient innovations with superior shared experiences for both customers and employees.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Signature Series: CEO Concerns 2022-23 -- Implications and Actions for CIOs

Kristin Moyer, Distinguished VP Analyst, Gartner

Mark Raskino, Distinguished VP Analyst, Gartner

Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Getting Pay Right: Overcome the Challenge of IT Compensation Hikes in 2022 and Beyond

Lily Mok, VP, Team Manager, Gartner

Compensation is the No. 1 EVP attribute for IT talent attraction and attrition. The hypercompetitive job market is driving massive increases in IT compensation. While the duration of this talent crisis remains unpredictable, the continuously rising labor costs can significantly stifle business growth. CIOs must establish an IT compensation strategy that is cost effective, flexible and adaptive as the business needs and market conditions continue to evolve in 2022 and beyond.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Executive Insights Q&A: Transform Your Culture to Transform Your Impact

Anupam Khare, Senior Vice President and Chief Information Officer, Oshkosh Corporation

As technology continues to advance, it’s disrupting business processes, products, services, and operating models. As such, every IT organization is being challenged to take on a bigger role. Join this interactive session and hear from Anu Khare, SVP and CIO of Oshkosh Corporation, on how each CIO can make a transformative impact in their organization by doubling-down on culture. In just a three-year period, Oshkosh Corporation’s IT organization has transformed from a traditional back-office function supporting the business to a Digital Technology Business that is on the front-end strategically helping to transform the business. A diligent focus on culture led to a new way of IT operations that has driven breakthrough impact for the organization, including launching new digital capabilities that have automated over 100,000 hours of manual work and enabled significant bottom-line financial impact for the company.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT

MSE CIO Workshop: Building Your Digital Strategy (Exclusive to Midsize Enterprise Program)

Sharma Anupindi, Executive Partner, Gartner

Vivek Swaminathan, VP, Team Manager, Gartner

Learn how to craft a digital story for your midsize enterprise. Review four most common templates to get started on a digital strategy and support your vision with digital execution details like key stakeholders, risks, competitive threats and KPIs. This is an interactive session and will feature facilitated discussions and group exercises on

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: From Customer Experience to Total Experience (Repeat)

Chris Teumer, Sr Executive Partner, Gartner

Michael O'Brien, Sr Executive Partner, Gartner

Cindy Dye, VP, Executive Partner, Gartner

Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT

Women CIO Workshop: Are Your Values Aligned With Your Career?

Kathy Ameche, VP, Executive Partner, Gartner

Denise McCurdy, Executive Partner, Gartner

This workshop focuses on identifying the importance of knowing and living one’s values. Join in this highly interactive session to focus on your respective values and develop a roadmap to successfully adopt and live within the realms of our value system.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Become a Talent Magnet by Creating a Culture of Performance (Repeat)

Steve Heck, Sr Executive Partner, Gartner

Satyamoorthy Kabilan, Executive Partner, Gartner

A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps required to take ownership and control required to create a Culture of Performance.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT

Creating a Future of Work Strategy

Emily Rose McRae, Sr Director, Research, Gartner

Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how you can take a leadership role in creating a unified future of work strategy at your organization.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

CIOs' Top Leadership Actions to Accelerate Digital Business

Irving Tyler, Distinguished VP Analyst, Gartner

The value and related use of technology is expanding across the enterprise demanding a more democratized approach to technology leadership. CIOs need to shift their focus from operating IT to achieving critical business outcomes requiring technology leadership. CIOs need to focus on promoting C-suite digital dexterity, equipping and enabling business technologists, and supporting/creating generative relationships with strategic technology partners.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Executive Guide to Labor Volatility and Global Talent Resilience

Frances Karamouzis, Distinguished VP Analyst, Gartner

There are over 60 million IT workers across the globe. This research explores the decision criteria, critical success factors and the pragmatic elements of shifting IT talent. Executives that want to ensure they fully understand all the variables and best practices approaches for the most important decisions regarding IT talent should attend this session.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Healthcare and Life Sciences: Transforming Healthcare with Digital Sense and Sensibility

Jeff Cribbs, Distinguished VP Analyst, Gartner

Healthcare and life sciences technology leaders must meet a moment in healthcare that requires clear-eyed investment decisions and focused innovation. New value propositions must be established with multiple stakeholders to tackle urgent industry challenges like clinician burnout and health equity. Strategic digital initiatives and emerging technologies will be more essential than ever, but healthcare technology leaders will need to employ a new multi-stakeholder value model, performance measurement and value storytelling to drive their organizations forward.

Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT

CIO Experience Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal (Repeat)

Walter Harmon, Sr Executive Partner, Gartner

Chuck Price, Executive Partner, Gartner

This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT

CIO Experience Workshop: Become a Talent Magnet by Creating a Culture of Performance (Repeat)

Satyamoorthy Kabilan, Executive Partner, Gartner

Steve Heck, Sr Executive Partner, Gartner

A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps required to take ownership and control required to create a culture of performance.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT

CIO Experience Workshop: The Evolution of the CIO — The Future of Technologists (Repeat)

Debra Christmas, Sr Executive Partner, Gartner

The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT

CIO Experience Workshop: Achieving Digital Transformation Excellence (Repeat)

Rick Varner, Sr Executive Partner, Gartner

Steven Carter, VP, Executive Partner, Gartner

Renee Macklin, Executive Partner, Gartner

Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 05:15 PM EDT

Research Discussion for CIOs: Democratized Delivery by Design--Adaptive Governance Principles for Fusion Teams

Jaime Capella, Distinguished VP, Research, Gartner

Over two-thirds of CEOs want more technology work done within business areas. Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

90-Day Sourcing Deals Through Co-Creation

Andrew Miljanovski, VP, Advisory, Gartner

Digital acceleration requires rapid sourcing execution and the achievement of tangible results. Internal capabilities and incumbent vendors are often not enough. Learn how to use co-creation and dynamic sourcing to achieve business outcomes similarly to Nokia, Whirlpool, Urenco, ABB and many others.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Government: How to Get the One Ingredient that Will Make or Break "Digital" Success

John Kost, Distinguished VP Analyst, Gartner

Government CIOs continue to struggle in getting traction with digital and data initiatives in large part because they are missing the most important ingredient that will help ensure success. This session for CIOs, CDOs, and their bosses, will explore the critical ingredients and capabilities and leverage of data that organizations need to help achieve "digital" success.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Chasing Nirvana Through IT Operating Structure Change Will Not Work

Donna Scott, Distinguished VP Analyst, Gartner

Too many enterprises change their operating structure toward centralization or decentralization thinking it will bring big benefits but don't follow through on the operating model changes to achieve those benefits. The fact is changing the operating structure is the easy part. For successful digital transformation, CIOs must work with senior executives to transform the enterprise operating model.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

What Application Leaders Need to Do About New AI Risks

Avivah Litan, Distinguished VP Analyst, Gartner

Detecting and stopping compromises against AI requires new techniques and organizational structures. Malicious attacks or benign AI compromises lead to different types of organizational harm and loss — financial, reputational theft intellectual property, or compromise of sensitive data to name a few. New tools and organizations are needed to mitigate their harm. Gartner presents a framework for managing AI Trust, Risk and Security.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

How to Get People to Care About Your Digital Transformation

Mary Mesaglio, Managing Vice President, Gartner

“I am not interested in transformation,” said no CEO ever. Everybody's transforming. And so they should be. The problem is that transformations can feel like pushing water uphill, with leaders exhorting their people to change and despairing that they ever will. So, what's missing? Neuroscience. Don’t limit yourself to rational, reasonable arguments for change that are right but boring. Instead, embrace science-backed and simple behavioral tactics covered in this session.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Become an Outcome-Driven CIO by Amplifying Your Executive Leadership Abilities

Christie Struckman, VP Analyst, Gartner

As CIOs' responsibilities expand, with greater focus on delivering business outcomes, opportunities expand. Carving time out to develop oneself when the pace of work is already relentless can feel unattainable. This session focuses on the critical capabilities that, when developed, amplify a CIO’s ability to make enterprisewide impacts, thus transitioning into a truly outcome-driven executive.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Ask the Expert: Avoiding the Top Mistakes in Your Cloud Strategy

David Smith, Distinguished VP Analyst, Gartner

Bring your questions to this interactive session and learn from those posed by your peers, as we discuss the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Women CIO Roundtable: How to Overcome Unconscious Bias (Repeat)

Izella Dornell, VP, Executive Partner, Gartner

Denise McCurdy, Executive Partner, Gartner

Although great strides have been made in recent years to address the gender bias in our society, we still have a long way to journey to a society where “differences” do not make a difference in our conscious and unconscious efforts to help forge equality and equity for all. Join us for this interactive discussion and come prepared to share!

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Unprecedented Change Fatigue Is Lurking — Don't Let It Spoil Your Team and Business

Daniel Sanchez Reina, VP Analyst, Gartner

Accelerated digital transformation is causing unprecedented levels of change fatigue. According to our research, it will only get worse. Under this scenario, your team's performance and business goals are at stake. In this session you will learn how to anticipate to it and minimize change fatigue.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Embrace Digital Marketplaces to Accelerate Digital Transformation

Yanni Karalis, VP Analyst, Gartner

Amazon Web Services, Microsoft, Salesforce, Oracle, SAP and others have been developing their marketplaces and allow customers to buy SaaS solutions and services through these platforms. In this session, we are going to present important elements of these marketplaces and provide guidance around how to govern them effectively and drive agility through them.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Manufacturers: How To Strategize For The Smart Customer

Michelle DeClue, VP Analyst, Gartner

There's actually no such thing as a "manufacturing customer." We see significant differences between B2B, industrial, CG, and auto "customers." This session will show you how to apply Gartner's CX CORE framework, operate a Total Experience strategy, and prepare for a digital twin of a customer. Expect to see real world examples and early indicators as inspiration for your customer strategy.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Expect the Unexpected: IT Cost Optimization in Uncertain Times

Robert Naegle, VP Analyst, Gartner

The pandemic has given way to volatile economic conditions led by inflation and war in Ukraine. What are the best practices to continue to optimize IT cost and even play offense in the face of such uncertainty? What should you do now to prepare, plan for and respond to economic pressures in your IT organization?

Thursday, October 20, 2022 / 08:00 AM - 08:30 AM EDT

Executive Insights: Platforms & Ecosystem Strategies for Digital Transformation

Dev Ganguly, Chief Operating Officer, Jackson Financial Inc.

Dev Ganguly shares insights from the digital transformation at Jackson, a leading retirement services provider and Fortune 500 company. Join us to learn how Dev, as CIO, reshaped the business model to leverage internal and external platforms and ecosystems while empowering business leaders and utilizing agile principles. Dev also influenced industry partners to integrate annuities within a network of Insurtech and wealth management platforms to capture new channels, enhance accessibility and improve the experience of financial professionals and consumers.

Thursday, October 20, 2022 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Illogical: Saying Yes to a Life Without Limits

Emmanuel Acho, NYT Bestselling Author, Emmy Award Winner, Host & Fox Sports Analyst,

Behind every triumph, every expression of his gifts, Emmanuel Acho has had to ignore what everyone around him called “logic”: the astronomical odds against making it, the risks of continuing to dream bigger or differently. Instead of playing it safe, at every turn Acho has thrown conventional wisdom―logic―out the window. Now, he’s empowering others do the same. Whether it’s creating the next groundbreaking startup, fighting for change as an activist, or committing to a personal passion, Acho’s work is inspiring others to become change-makers. Enlivened by stories from his life and other illogical pioneers, Acho asks us to replace the limits set for us, and which we set for ourselves, with a world of possibility. Our horizons, he shows us, are endless.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Rethink Organizational Change Management to Accelerate Your Growth

James Boyle, Sr Director, Advisory, Gartner

The pace and volatility of digital transformation have increased the frequency of changes affecting enterprise priorities. As a result, it is becoming increasingly ineffective and unsustainable to house change management expertise in siloed pockets. To increase change success and enable innovation, organizations must promote change management capabilities to different stakeholder segments and move toward enabling the rest of the organization to manage change better.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Oil and Gas: Four Essential Capabilities for Strategic Success in Oil, Gas and Energy

Rich McAvey, Distinguished VP Analyst, Gartner

Unpredictable volatility continues to disrupt oil, gas and energy markets. Business strategies are now more diverse. Companies are proceeding across a broader spectrum of pathways. However, only a few new capabilities are essential to implement all this strategic diversity. This session highlights four essential capabilities that every oil, gas and energy company need to thrive in the coming decade.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Executive Insights Q&A: Scaling Digital Transformation at Kraft Heinz

Dafne Hefner, Chief Strategy and Transformation Officer, Kraft-Heinz

Join this interactive session and hear from Chief Strategy & Transformation Officer, Dafne Hefner, on how Kraft Heinz embraced agile across the organization to drive a digital transformation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: From Customer Experience to Total Experience (Repeat)

Chris Teumer, Sr Executive Partner, Gartner

Michael O'Brien, Sr Executive Partner, Gartner

Cindy Dye, VP, Executive Partner, Gartner

Total experience holistically encompasses multiexperience, user experience, customer experience and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Achieving Digital Transformation Excellence (Repeat)

Steven Carter, VP, Executive Partner, Gartner

Renee Macklin, Executive Partner, Gartner

Joe Bottazzi, VP, Executive Partner, Gartner

Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 12:00 PM EDT

Women CIO Workshop: The Unique Challenges of Women CIOs — and How to Overcome Them (Repeat)

Debra Christmas, Sr Executive Partner, Gartner

Erin Griffin, VP, Team Manager, Gartner

You were selected because of your new vision and fresh leadership style; now it feels like your approach is under attack. Maybe your own self-limiting beliefs are sabotaging you. In this workshop, we’ll explore these topics, and work through some concrete actions you can take to accelerate your success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal (Repeat)

Chuck Price, Executive Partner, Gartner

Walter Harmon, Sr Executive Partner, Gartner

This interactive “gamified” workshop is designed to actively involve senior leaders, board members, and business stakeholders to boost their awareness of cybersecurity by flipping their perspectives by looking through the lens of the attacker’s point of view. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT

Where Digital Innovators Invest, and How They Fund It

Cesar Lozada, Director Analyst, Gartner

Digital innovators plan, invest and fund their initiatives differently. This session will provide insight into the technologies digital leaders are investing in, and how they adjust their operating models to underpin their success.

Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT

How Web3, Blockchain and NFTs Can Benefit Your Organization

Avivah Litan, Distinguished VP Analyst, Gartner

This session will clarify the unique attributes and value of Web3, NFTs, blockchain, what the top use cases are, and how blockchain, Web3 and the Metaverse relate to each. We will also examine risks, opportunities, and past failures and successes.

Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT

The Four Secrets of Design-Led Companies

Brent Stewart, Sr Director Analyst, Gartner

Studies have shown design-led companies vastly outperform their market peers. What exactly is the secret to their continued market leadership? After discussions with leading companies, Gartner has identified four ways design-led companies infuse design into their people, products, and culture … and crush the competition.

Thursday, October 20, 2022 / 01:00 PM - 04:00 PM EDT

Research Discussion for CIOs: Democratized Delivery by Design--Adaptive Governance Principles for Fusion Teams (REPEAT)

Jaime Capella, Distinguished VP, Research, Gartner

Miles Gibson, VP, Research, Gartner

Over two-thirds of CEOs want more technology work done within business areas.  Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Open Source Is Turbocharging Digital: How Can CIOs Harness Its True Value

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Open source is the backbone of digital innovation. CIOs must manage its unique risks and rewards by establishing a strategy to leverage the advantages of this powerful software development model.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Seven Big DEI Mistakes and How CIOs Can Avoid Them

Jose Ramirez, Sr Principal Analyst, Gartner

Common but avoidable mistakes can keep organizations from achieving DEI advancement. This session shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

How Sovereign Data Strategies Will Impact You and Your Organization

Andrew White, Distinguished VP Analyst, Gartner

China has a data strategy. The EU has a data strategy. There is a U.S. Federal Data Strategy. Even the U.K. has a Data Strategy. What does this mean for you? What are the issues to avoid and opportunities to exploit? This exploratory session will highlight the good, the bad, and the vagaries of these evolving sovereign data strategies.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

The Continuous Interface: How CIOs Can Unleash Employee and Customer Potential by Insisting on Interfaces That Enable Flow

Arun Batchu, VP Analyst, Gartner

Broken app flows, inconsistent design and errors contribute to a debilitating 50% loss in work effectiveness and employee engagement. What got us here will not work in the increasingly VUCA world we live in. This session will introduce new trends in front-end architecture, design and technology to create a humane app experience that your employees and customers will love.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Banking: Technology Practices to Enable Autoadapting and Autocomposing Products

Jason Malo, Director Analyst, Gartner

Rising customer digital expectations and emerging tech and data capabilities will allow financial service organizations to move from static products to autoadapting and autocomposing products. CIOs should use this trend analysis to anticipate and prepare for product innovation.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Don't Hope for Digital Business Maturity — Plan for It: Key Findings From the Digital Business Maturity Model

Stephen Smith, VP Analyst, Gartner

Executive leaders need a focused approach to guide digital business investments, in the face of increasing scrutiny from the Board and CEOs on the ROI from digital business investments. The digital business maturity model (DBMM) provides a data-driven approach to both guide investments for maximum impact and also measure enterprise progress made by those investments. Executive leaders are increasingly being asked to present their DBMM assessments at the board level to facilitate this.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Reinvent Your EVP to Survive and Thrive Through the IT Talent Crisis

Lily Mok, VP, Team Manager, Gartner

Significant demand for technology talent, unprecedented turnover and aggressive compensation increases are reshaping the IT job market, making it difficult to attract and retain IT talent. Employees and candidates’ views of work and the workplace are transforming. Considering that many organizations do not consciously articulate EVP strategies at the enterprise level, the pressure and responsibility are on CIOs, in partnership with HR, to address the technology talent risks. Join this session to learn about how to create and deliver against a human-centric EVP for IT to attract talent, improve engagement and retention.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

CIOs: The Why, What and How of a Successful Agile Transformation

Bill Blosen, Sr Director Analyst, Gartner

You are asked to deliver faster and shorten time-to-market, while at the same time improving quality and increasing security. The organization tried implementing agile practices in the past but the results were either lackluster or negative, and people reverted to the old practices. What went wrong? What should be done now to avoid the same mistakes? Attend this session to learn how to structure an agile transformation for success.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

Five Steps for Dynamic Management of Globalization Risks in Uncertain Times

Tsuneo Fujiwara, VP Analyst, Gartner

Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

Adopt Agile Learning to Close Critical Skill Gaps and Retain Your Top Talent

Graham Waller, Distinguished VP Analyst, Gartner

CIOs bemoan critical skill gaps and at the same time employees are leaving for lack of career opportunity. Reimagine training using agile learning proven practices that deliver the skills you need while providing the personal growth employees seek in today’s hypercompetitive tech labor market.

Monday, October 17, 2022 / 11:30 AM - 11:50 AM EDT

Magic Quadrant for Robotic Process Automation

Saikat Ray, VP Analyst, Gartner

Robotic process automation (RPA) continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. This session offers a quick overview of the enterprise RPA vendors to help CIOs with their own assessment.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: The Impact of Supply Chain Disruption on Infrastructure (Exclusive to Midsize Enterprise Program)

Mark Fabbi, Distinguished VP Analyst, Gartner

Join this interactive discussion with peers at midsize enterprises to share how you are dealing with supply chain delays and rapidly increasing prices for infrastructure equipment.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Ask the Expert: Business Continuity, Disaster Recovery and the Public Cloud

Jeffrey Hewitt, VP Analyst, Gartner

With the increasing dependence on public cloud providers, more organizations are beginning to question how their businesses are protected from disruptions. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss best practices and how organizations utilizing public cloud solutions are addressing these continuity concerns.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 11:30 AM - 12:30 PM EDT

Contract Negotiation Clinic: Salesforce

Hannah Decker, Sr Principal Analyst, Gartner

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 11:30 AM - 12:30 PM EDT

Contract Negotiation Clinic: Microsoft

Dolores Ianni, VP, Advisory, Gartner

The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Roundtable: Building Culture in a Hybrid World

Nick Reddall, VP, Executive Partner, Gartner

Jeff Zon, VP, Team Manager, Gartner

The shift to remote and hybrid work has been a seismic change for many organizations, and is creating challenges in building an organizational culture . This challenge is also influenced by technological, geographical, generational, and social shifts. Join this roundtable discussion to share what has worked and what is evolving in the development of an organizational culture in a hybrid world.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Women in IT Roundtable: Women and Hybrid Work — “Truth, Lies and Damned Lies”

Izella Dornell, VP, Executive Partner, Gartner

Erin Griffin, VP, Team Manager, Gartner

In this roundtable discussion, we will share the many myths, truths and honestly lies about women and hybrid work. We’ll discuss how these reflect your own realities as well as how your team/colleagues are feeling, and hear how you are addressing the challenge(s) in your organizations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Use the Continuous Modernization Value Stream to Deliver Application and Cloud Migration Priorities

Howard Dodd, Sr Director Analyst, Gartner

Application Modernization and Cloud Migration are not single activities and do not stop after the application is transformed or migrated. This session discusses the application modernization and cloud migration value stream: Assess - Transform - Evolve. And, how continuous modernization allows CIOs to focus their modernization efforts on business priorities.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Use Management Hacks to Create an Antifragile Enterprise

Rui Zhang, Sr Principal Analyst, Gartner

Being able to evolve and grow through highly uncertain times is a critical capability that most companies are lacking to the extent needed in the current global context. Implementing initiatives to become more antifragile can be slow and expensive. Use the management 'hacks' shared in this session to kickstart your enterprise's antifragility quickly and cheaply.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Townhall: Gartner Opening Keynote

Tina Nunno, Distinguished VP Analyst, Gartner

Paul Proctor, Distinguished VP Analyst, Gartner

Chris Howard, Distinguished VP Analyst, Gartner

Kristin Moyer, Distinguished VP Analyst, Gartner

Join us for a townhall style discussion of the Gartner Opening Keynote.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

CIO Experience Roundtable: Stop Talking About Your Operating Model and Start Living It

Douglas Wood, VP, Executive Partner, Gartner

Fabrizio Zanardo, Executive Partner, Gartner

Many organizations are attempting to make, or evaluating, changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Roundtable: Your Journey to a Product Operating Model

Carl Deal, VP, Executive Partner, Gartner

Joe Bottazzi, VP, Executive Partner, Gartner

CIOs and IT leaders are focused on driving greater agility, efficiency and business responsiveness by migrating to a product-focused organization. Join this lightly facilitated discussion and share with your peers the challenges and success of making the journey from a project- to product-oriented enterprise.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

CIO Experience Roundtable: Creating a High-Performance Culture That Attracts and Retains Top Talent

Sandra Donatelli, VP, Executive Partner, Gartner

Patti Phillips, Executive Partner, Gartner

Culture is a major element in addressing the talent challenge — being key to both attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 03:45 PM EDT

Contract Negotiation Clinic: SAP

Mike Tucciarone, Sr Director Analyst, Gartner

As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organizations upcoming SAP negotiations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 02:45 PM - 03:45 PM EDT

Contract Negotiation Clinic: Software as a Service

Dawn Hubbard, Director Analyst, Gartner

SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, October 17, 2022 / 05:00 PM - 05:45 PM EDT

Guest Keynote: Victory Through Teamwork and Leadership

Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),

Join us for an inspiring and thought provoking presentation by legendary coach, Mike “Coach K” Krzyzewski. Using the insights and proven principles he has applied to his teams and coaching career, Coach K will share clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. He’ll detail the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—and how they can be applied to every level of personal and professional endeavor.

Tuesday, October 18, 2022 / 09:00 AM - 09:45 AM EDT

Gartner Keynote: An Interview with Julie Sweet

Julie Sweet, Chair and CEO, Accenture

Sandra Notardonato, VP Analyst, Gartner

Join us for a wide-ranging and thought-provoking conversation with Julie Sweet, chair & CEO of Accenture. Under her leadership, Accenture has seen an acceleration in its performance driven by organizational change, increased investments in new growth initiatives, and purposeful diversification across its 710,000 employees. Ms. Sweet joined Accenture in 2010 and became CEO in 2019 and chair in 2021. She serves on the boards of the World Economic Forum, Catalyst, Center for Strategic & International Studies and the Marriott Foundation for People with Disabilities – Bridges from School to Work. Ms. Sweet holds a Bachelor of Arts degree from Claremont McKenna College and a Juris Doctor from Columbia Law School.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

How Do You Lead in a World in Permanent Crisis Mode?

Mary Mesaglio, Managing Vice President, Gartner

Between geopolitical tensions, the pandemic, social justice concerns and climate urgency, it seems like we are never out of crisis mode. If this is the new normal, how should leaders lead? This session covers tactics to motivate and protect teams who are at the brink in terms of fatigue and anxiety and covers what actions you must get right no matter what.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Strategic Priorities for Hispanic America CIOs

Cesar Lozada, Director Analyst, Gartner

CIOs in Hispanic America must address different ways IT works, what IT works on, and the IT talent to support their enterprise technology efforts. This session will provide insights into what priorities CIOs in the region have and how they plan to invest in technology solutions to address revenue impact and operational excellence.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

CIO Experience Roundtable: Creating a High-Performance Culture that Attracts and Retains Top Talent (Repeat)

Sandra Donatelli, VP, Executive Partner, Gartner

Patti Phillips, Executive Partner, Gartner

Culture is a major element in addressing the talent challenge — being key to both attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Make Your Meetings in a Hybrid Workplace More Effective

Adam Preset, VP Analyst, Gartner

Bring your questions to this interactive session, and learn from those posed by your peers. We'll explore best practices for maintaining collaborative equity for meeting participants in a hybrid workplace and how to implement them.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Microsoft Azure, Google and Amazon Web Services

Dolores Ianni, VP, Advisory, Gartner

Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Follow Gartner's Top 10 Tips, Tactics and Tricks for Negotiation Success

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Roundtable: Attracting and Retaining IT Talent (Exclusive to Midsize Enterprise Program)

Joseph Provenza, VP Analyst, Gartner

Attracting and retaining quality IT talent has always been difficult for a midsize enterprise. The current labor market has made this even more of a challenge. What levers can midsize enterprises pull to provide to gain an advantage? Prepare to share your experiences with your peers during this interactive roundtable discussion.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

CIO Experience Roundtable: Stop Talking About Your Operating Model and Start Living It (Repeat)

Douglas Wood, VP, Executive Partner, Gartner

Fabrizio Zanardo, Executive Partner, Gartner

Many organizations are attempting to make or evaluate changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Ask the Expert: How Should I Prepare for a Megavendor Software Audit?

Rob Schafer, Sr Director Analyst, Gartner

Software audits continue to be high-risk and high-cost challenges for organizations particularly with the complexity of managing assets both on-premises and in cloud environments. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss best practices for cost avoidance and risk mitigation during megavendor software audits.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT

Cybersecurity Mesh Architecture 101

Patrick Hevesi, VP Analyst, Gartner

With many IT assets now outside traditional enterprise perimeters, IT leaders must rethink security. Enter the cybersecurity mesh architecture, a composable and scalable approach that fosters tighter integration between security controls by creating connections between them. This enables them to share information, intelligence and to act more like a collaborative team in protecting distributed assets.

Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT

Hybrid Work Doesn't Have to Be the Death of Your Culture

Jennifer Carter, Principal Analyst, Gartner

Hybrid models elicit a spectrum of emotional responses from people because it affects how they lead and do work. However regardless of where you fall on that spectrum, building your culture in this environment can be better than you think. Take advantage of this opportunity by designing culture hacks that enhance hybrid work.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Manufacturers: Now Is the Time for CIOs and IT Leaders to Lead the Factories of the Future Transformation

Scot Kim, Sr Director Analyst, Gartner

Factory of the Future offer an opportunity to leverage different emerging technologies like cloud computing, AI and edge to simultaneously minimize risk, increase competitiveness and innovate production processes and human interactions. This session will show how Factory of the Future can connect new ecosystem models for direct to consumer (DTC) and capacity orientations to become lights-out factories.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

How CIOs Can Play Offense Into a Downturn

James Anderson, VP Analyst, Gartner

Economic downturns represent considerable challenges for CIOs and IT functions. This session will lay out Gartner's playbook on how CIOs should proactively respond and prepare for periods of economic uncertainty, by managing three key components: spend management, digital investment and talent.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Implementing a New Operating Model — Roadmaps, Tips, Tricks and Pitfalls

Donna Scott, Distinguished VP Analyst, Gartner

The majority of CIOs are looking to implement new I&T Operating models; however, doing so is both challenging and requires both patience and careful planning and execution. This session will provide a pragmatic overview of the best practice roadmaps for implementing a new I&T Operating Model — as well as tips, tricks and pitfalls.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Signature Series: Flourishing in the Rejuvenated Work and Talent Landscape

Graham Waller, Distinguished VP Analyst, Gartner

The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Ask the Expert: Presenting Cybersecurity to the Board of Directors (Repeat)

Sam Olyaei, VP, Team Manager, Gartner

Presenting cybersecurity to board of directors is becoming a requisite part of IT leadership. Attendees in this session will be able to ask about best practices for articulating the cybersecurity posture of their organizations to the executive leaders.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

CIO Experience Roundtable: Navigating a Successful Customer Experience Journey (Repeat)

Kathy Ameche, VP, Executive Partner, Gartner

Chase Hafner, Executive Partner, Gartner

Shifting consumer trends have many organizations on a “customer experience journey.” Customer experience (CX) leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you've addressed the impacts to technology organizations, traps to avoid and best practices for success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Roundtable: How Can We Minimize Change Fatigue Across Our Enterprise? (Exclusive to Midsize Enterprise Program)

Vivek Swaminathan, VP, Team Manager, Gartner

Poorly planned and excessive technology change can have detrimental effects such as employee burnout and frustration. As such, what can CIOs do to mitigate the risk of employee fatigue? Share your experiences with your peers during this interactive roundtable discussion.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 02:45 PM - 03:45 PM EDT

Contract Negotiation Clinic: Oracle

Allison Adams, Director Analyst, Gartner

CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 02:45 PM - 03:45 PM EDT

Contract Negotiation Clinic: Optimize Your IBM Negotiations Using Gartner’s T4 Methodology

Rob Schafer, Sr Director Analyst, Gartner

This interactive clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T3: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will have access to ready-to-use worksheets of IBM-specific negotiation tips, tactics, and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, October 18, 2022 / 05:00 PM - 05:45 PM EDT

Guest Keynote: The Mach 2 Mindset: Decision-Making in a High-Speed Environment

Nicole Malachowski, First Woman Thunderbird Pilot; Combat Veteran; Fighter Squadron Commander; White House Fellow And Adviser; Indominable Spirit,

One popular pilot saying is “speed is life,” because without enough speed, an airplane is nothing more than an expensive rock. In the business world, especially when technology is involved, speed can be just as crucial. The organization that moves the fastest often realizes the most success. Having flown a high-tech fighter aircraft that can reach speeds of up to twice the speed of sound, Nicole Malachowski offers principles that keep any organization functioning smoothly, efficiently, and at high speed, even when chaos and the unexpected occur.

Wednesday, October 19, 2022 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Leadership in Changing Times

General David H. Petraeus, Director, CIA (2011-2012); Commander of U.S. and International Security Assistance Forces-Afghanistan (2010-2011); Partner, KKR,

A highly decorated general and one of the most prominent combat commanders in American history, Gen. David H. Petraeus, USA (Ret.) dedicated his life to public service, ultimately leading the military campaigns in Iraq, Afghanistan, and the greater Middle East, and then serving as the director of the Central Intelligence Agency. Drawing on his 38-1/2 years in government, his academic endeavors, and his current role as a Partner in the global investment firm KKR and Chairman of the KKR Global Institute, General Petraeus will explore the current tensions of the global economy, geopolitics, the US economy, the US-China relationship, supply chain disruptions, as well as business and consumer behavior. Assessing the challenges during this unprecedented time, General Petraeus will share understanding of the world today and a look at the future that lies ahead.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

How to Get Onto a Board of Directors

Tina Nunno, Distinguished VP Analyst, Gartner

Many CIOs share the ambition of joining a board of directors, but find the process for doing so unclear and sometimes mysterious. This session details best practices, and steps CIOs can take to join their first board. Topics such as how to best package your skills and value add to a board, get your name out, and decide whether or not an offer is the right one for you will all be covered.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Signature Series: CEO Concerns 2022-23 -- Implications and Actions for CIOs

Kristin Moyer, Distinguished VP Analyst, Gartner

Mark Raskino, Distinguished VP Analyst, Gartner

Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

CIO Experience Roundtable: Stop Talking About Your Operating Model and Start Living It (Repeat)

Douglas Wood, VP, Executive Partner, Gartner

Fabrizio Zanardo, Executive Partner, Gartner

Many organizations are attempting to make or evaluate changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: The State of Edge Computing

Thomas Bittman, Distinguished VP Analyst, Gartner

Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss the growing edge computing trend, drivers, challenges, use cases, vendors, technologies, and the future.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Microsoft (Repeat)

Michael Silver, VP Analyst, Gartner

The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Workday

Dawn Hubbard, Director Analyst, Gartner

Workday’s market position and go-to-market strategy leave many negotiators struggling to negotiate effective SaaS agreements with Workday. In this interactive clinic we will review key terms to negotiate with Workday and supply you with checklists and strategies to assist you in achieving an optimal deal with Workday.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT

Top API Governance Challenges CIOs Must Overcome to Drive Innovation

Paul Dumas, Sr Director Analyst, Gartner

APIs are changing the way we build and experience products and services. APIs are an essential ingredient of a successful digital business strategy. Whether it is to connect systems, build modular and composable software architectures, or create new products, APIs are indispensable. Due to hybrid/multicloud environments, distributed teams consuming and developing APIs, and presence of multiple API management solutions, API governance has become a bottleneck in unlocking the true value of APIs.

Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT

Architecting Your Customer Technology Platform

Gene Alvarez, Distinguished VP Analyst, Gartner

What is a customer technology platform? What customer problems does it address and help to solve. Why do you need to using enterprise architectural approaches to create one?

Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT

Measuring the Success of I&O Automation Initiatives

Chris Saunderson, Sr Director Analyst, Gartner

I&O leaders increasingly rely on automation to help them achieve greater speed, quality and efficiency, but struggle to connect automation activities with business value creation. This presentation helps I&O leaders measure the success of their automation initiatives and tell a clear value story to stakeholders, peers and practitioners.

Wednesday, October 19, 2022 / 02:15 PM - 02:35 PM EDT

Magic Quadrant for Enterprise Agile Planning Tools

Bill Blosen, Sr Director Analyst, Gartner

As the agile digital business becomes an increasing reality, many leaders are looking for one tool to rule them all. They want a single view into strategy, funding, software delivery and value realization. See how the 18 vendors in the Enterprise Agile Planning Tools market are pulling this information together, to give leaders new insights into their customer value delivery.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

The CIOs Guide to Allyship: How to Overcome Fear and Embrace Mistakes

Leigh McMullen, Distinguished VP Analyst, Gartner

Everyone can contribute to improved diversity, equity and inclusion by acting as an ally to people in marginalized or underrepresented groups. However, many opportunities are missed because we are unsure exactly what to do, or are afraid our actions might make things worse. In this session, we will learn how to overcome fear and embrace mistakes to be better allies ourselves, and how to build allyship skills and confidence in others.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

How to Evaluate Vendor Sustainability

Ed Anderson, Distinguished VP Analyst, Gartner

Sustainability is a multifaceted concept and includes environmental, social and economic dimensions. Executive leaders pursuing sustainability outcomes must fully understand the sustainability posture of their partners, suppliers and technology vendors to achieve their desired sustainability outcomes. This session will cut through the noise and hyperbole of sustainability positioning and provide practical guidance for assessing vendor sustainability.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Crossroads: Should You Mandate a Return to the Office?

Tori Paulman, Sr Director Analyst, Gartner

Lane Severson, Sr Director Analyst, Gartner

Join us as Gartner experts consider, discuss and debate two sides of this timely and provocative question.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

CIO Experience Roundtable: Creating a High-Performance Culture That Attracts and Retains Top Talent (Repeat)

Sandra Donatelli, VP, Executive Partner, Gartner

Patti Phillips, Executive Partner, Gartner

Culture is a major element in addressing the talent challenge — key to attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Ask the Expert: Understanding the Trends in Application Platforms and Architecture (Repeat)

Yefim Natis, Distinguished VP Analyst, Gartner

Business innovation is more digital than ever. It relies on technology platforms to deliver continuously safe and effective intelligence, agility, integrity and scale. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss how to bring your application platforms and architectures forward to meet this accelerating business demand.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Ask the Expert: Practical Approaches to Unlocking Portfolio Flexibility

James Boyle, Sr Director, Advisory, Gartner

John Spaeth, Sr Director Analyst, Gartner

Organizations continue to face challenges in aligning portfolio and enterprise strategies amidst constant change. In this interactive session, bring your questions on embracing adaptability, prioritizing your portfolio, and aligning enterprise strategies with greater agility, and learn from questions asked by your peers. Typical topics may include: proven practices for prioritization such as trigger-based reprioritization, flexible funding and resourcing.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Roundtable: How the Digital Workplace Defines the Future of Work (Exclusive to Midsize Enterprise Program)

Albert Gauthier, Director Analyst, Gartner

Digital workplace represents the foundational elements upon which the future of hybrid work will be constructed within midsize enterprises. Midsize enterprise CIOs must develop a strategy for people, process, data and technology that supports the digital workplace and the digital worker. Join this interactive discussion with your peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 02:15 PM - 03:15 PM EDT

Contract Negotiation Clinic: Follow Gartner's Top 10 Tips, Tactics and Tricks for Negotiation Success (Repeat)

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new and emerging vendors.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Utilities: Delivering Digital Infrastructure to Accelerate the Energy Transition

Zarko Sumic, Distinguished VP Analyst, Gartner

Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Turning Strategy Into Reality – How to Successfully Execute on Your Strategic Goals

Joanne Kopcho, VP Analyst, Gartner

Creating a great strategy will not bring success if you can’t execute it successfully. Many enterprises struggle to translate their strategic objectives into action that delivers success. While many create good execution plans, they fail to manage them effectively. This session will provide Executive Leaders with practical steps and approaches to improve their enterprise’s strategy execution.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Banking: Effective Strategies for Fintech Partnerships

Moutusi Sau, VP, Team Manager, Gartner

Fintech solutions improve banking and increase complexity. Join this session to learn how leading financial institutions determine the right partnerships. This includes strategies to 'build and integrate',' buy and integrate' or 'acquire as a standalone revenue stream'. Attendees will hear how to capitalize on Fintech relationships.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Patterns and Pattern Languages: How CIOs Can Apply Lessons Learned From Software Engineering to Thrive in a Chaotic World

Arun Batchu, VP Analyst, Gartner

Humans are wired to make sense of a chaotic world using a language of known patterns. CIOs can apply lessons learned from the highly successful pattern movement in the software engineering industry to thrive in an accelerated world of volatility, uncertainty, complexity and ambiguity, that we live in.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Ask the Expert: Make Your Meetings in a Hybrid Workplace More Effective (Repeat)

Adam Preset, VP Analyst, Gartner

Bring your questions to this interactive session and learn from those posed by your peers. We will explore best practices for maintaining collaborative equity for meeting participants in a hybrid workplace and how to implement them.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 04:15 PM - 05:15 PM EDT

Contract Negotiation Clinic: SAP (Repeat)

Mike Tucciarone, Sr Director Analyst, Gartner

As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organizations upcoming SAP negotiations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 05:15 PM - 05:35 PM EDT

Magic Quadrant for Digital Experience Platforms

Jim Murphy, Sr Director Analyst, Gartner

When organizations need to deliver engaging digital experiences — beyond simple websites and mobile webpages — they turn to digital experience platforms. Their functional breadth and ability to serve a variety of channels and modalities equip them uniquely to improve customer, partner and employee journeys. This session will examine the leaders, challengers and visionaries in this innovative and vibrant market.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

How to Foster a Collaborative and Connected Hybrid Work Culture

Graham Waller, Distinguished VP Analyst, Gartner

CIOs know that hybrid work models drive IT employee attraction and retention, but many leaders have concerns about the impacts to culture and collaboration. Learn from our latest research how the intentional use of emerging leading practices from a period of experimentation in human-centric work models can drive employees connectedness to culture and high levels of collaboration.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Maverick* Research: How CIOs Can Help Their Organizations Become Digitally Sensitive to Drive a Great CX

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Mandi Bishop, VP Analyst, Gartner

Understanding consumer attitudes and beliefs, how emotion fits into transactional and interaction requirements, and how technology adoption is driven by psychological attributes is essential. This presentation will review three concepts: empathy, emotional sensitivity and digital sensitivity, providing recommendations to CIOs on how to address these problems and drive effective CX programs.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

How to Organize Data, Analytics and AI: From Control to Collaborate

Andrew White, Distinguished VP Analyst, Gartner

This session highlights the optimal D&A organization model to become more data-driven balancing centralized and decentralized functions. It also helps you understand the must-have roles and emerging skills for your D&A teams. Key issues: What’s happening in D&A forcing change? What’s the impact on the D&A organization? What’s the impact on D&A roles, skills and culture?

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

How to Extract Value From Digital Ecosystems

Rui Zhang, Sr Principal Analyst, Gartner

Enterprises are learning how to reap the benefits of participating in various digital ecosystems, many of which are dominated by digital dragons. Join the session to learn practical examples and tactics you can use to extract value out of being an ecosystem participant.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

What Goes Where: A Guide to Cybersecurity Organization Design

Tom Scholtz, Distinguished VP Analyst, Gartner

There is no such thing as a perfect, universally appropriate model for security organizations. Every enterprise must develop its own model, taking into consideration basic principles, practical realities and the challenges of digital transformation. This session will address the following issues: Trends and challenges in security organization design; Factors that influence security organizations; Best practices and contemporary conceptual design models for security organizations.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Govern Your Citizen Technologists to Optimize Your Low-Code Initiatives

Saikat Ray, VP Analyst, Gartner

Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and software engineering leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.

Thursday, October 20, 2022 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Illogical: Saying Yes to a Life Without Limits

Emmanuel Acho, NYT Bestselling Author, Emmy Award Winner, Host & Fox Sports Analyst,

Behind every triumph, every expression of his gifts, Emmanuel Acho has had to ignore what everyone around him called “logic”: the astronomical odds against making it, the risks of continuing to dream bigger or differently. Instead of playing it safe, at every turn Acho has thrown conventional wisdom―logic―out the window. Now, he’s empowering others do the same. Whether it’s creating the next groundbreaking startup, fighting for change as an activist, or committing to a personal passion, Acho’s work is inspiring others to become change-makers. Enlivened by stories from his life and other illogical pioneers, Acho asks us to replace the limits set for us, and which we set for ourselves, with a world of possibility. Our horizons, he shows us, are endless.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Achieve Strategic Value in AI With Seven Practices

Whit Andrews, Distinguished VP Analyst, Gartner

Realizing the value and reaping the benefits are the top issues facing leaders executing AI projects. The seven keys distilled from successful pioneers will enable leaders to productize AI at scale and unlock value from their AI initiatives.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Executive Leadership Development: Negotiate Like a Pro

Irving Tyler, Distinguished VP Analyst, Gartner

Negotiation is a science and professional practitioners like hostage negotiators have disciplined processes that enable them to succeed in extreme situations. CIOs can learn and adopt these practices to help them negotiate with leaders, peers and partners.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Don't Just Add to Your Customer Experience — Subtract From It

Michael Chiu, VP Analyst, Gartner

"Let's do new things." "Let's do more." The customer experience (CX) is typically additive. But another path to CX improvement is via subtraction. What can you remove from your CX to make it better? What blockers are preventing a better CX, and how can you eliminate those blockers? How do you utilize a "stop doing" list? This session explains how to effectively utilize subtraction to improve your CX.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Government: Digital That Works - Execution Lessons from Success Stories

John Kost, Distinguished VP Analyst, Gartner

Despite stereotypes to the contrary, some governments do innovate the services they deliver. Every year, Gartner highlights good practices and case studies as part of the Eye on Innovation Award. Take a moment to learn about proven success factors that can help you move the needle from isolated quick wins towards formalized approaches where innovation and impact can be sustained.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Avoiding the Top Mistakes in Your Cloud Strategy (Repeat)

David Smith, Distinguished VP Analyst, Gartner

Bring your questions to this interactive session and learn from those posed by your peers, as we discuss the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Women in IT Roundtable: The Power of Sponsorship — Let’s Get our Swagger On

Kathy Ameche, VP, Executive Partner, Gartner

Izella Dornell, VP, Executive Partner, Gartner

Join in this roundtable discussion with your peers to address how to cultivate the relationship that leads to sponsorship and ask for it. Many women do not know how to do this or feel uncomfortable doing so. It is time to step forward and get our “swagger” on, we have earned it now let’s grab it and Lead.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: How Do I Use Business Architecture to Close the Strategy-to-Execution Gap? (Repeat)

Saul Brand, Sr Director Analyst, Gartner

Many organizations are transforming their business models to create new sources of revenue, service and experience for customers. Bring your questions to this interactive session, and learn from those posed by your peers, as we explore how to use business architecture to provide the insight and analysis to plan and prioritize strategic IT investments, and close the strategy to execution gap.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Make Your Meetings in a Hybrid Workplace More Effective

Adam Preset, VP Analyst, Gartner

This session will help application leaders to implement best practices to maintain collaborative equity for all meeting participants.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Roundtable: How has the Technology Environment Evolved in Your Enterprise? (Exclusive to Midsize Enterprise Program)

Patrick Long, Sr Principal Analyst, Gartner

In this interactive roundtable discussion midsize enterprise CIOs can share the most significant technology changes (including infrastructure, application and security operations) they experienced when the world was forced to go virtual and how it impacts modernization initiatives moving forward.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Oracle (Repeat)

Allison Adams, Director Analyst, Gartner

CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Microsoft Azure, Google and Amazon Web Services (Repeat)

Dolores Ianni, VP, Advisory, Gartner

Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT

Creating a Human-Centric Work Experience Through Improved Digital Workplace Architecture

Jim Murphy, Sr Director Analyst, Gartner

Along with hybrid work and a general increased pressure to attract and retain employees, organizations have broadly embraced the importance of employee experience and human centricity. This session will offer provide practical advice on achieving a digital workplace architecture that delivers a human centric work experience.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

CIO Playbook to Use Three Powerful Financial Models for Negotiation Leverage and Bargaining Power

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

CIOs and IT leaders will see how to use three financial models for leverage and bargaining power as this session walks through three technology and cloud negotiation scenarios. Attendees will see how to take simple and ready-to-use templates and checklists to enhance their organization's negotiation playbook using the financial models TCA/TCO, NPV, and cash flow vs. P&L impact for negotiation leverage and bargaining power.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Future of Manufacturing IT: Winning Formula to Product Servitization

Scot Kim, Sr Director Analyst, Gartner

Manufacturers are becoming software service companies through product servitization. IT is creating new SaaS-based revenue streams with technologies like IoT, edge, AI and digital twins. Instead of selling capital intensive assets, your company can now sell “as-a-service” subscription offerings. See how manufacturers have successfully evolved their product offering.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Security Metrics for Your Board: The Gartner Cybersecurity Value Benchmark

Paul Proctor, Distinguished VP Analyst, Gartner

Gartner has developed and vetted a prioritized list of metrics to describe the value of your cybersecurity program to satisfy the most challenging audiences including your board, CFO, COO, customers, partners and regulators. And we are building a global benchmark for each.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

How to Use AI to Track and Plan for Future Skills

Rania Stewart, Sr Director Analyst, Gartner

How do you know you’ll have the skills you need in the future? How can you find and distribute work across business technologists? A first step is knowing what skills you have. Emerging AI capabilities make this easier. In this session, we examine how CIOs and technology executives can take the lead and benefit greatly from investments in AI for skills data.

Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT

CIO Experience Roundtable: Navigating a Successful Customer Experience Journey (Repeat)

Kathy Ameche, VP, Executive Partner, Gartner

Chase Hafner, Executive Partner, Gartner

Shifting consumer trends have many organizations on a “customer experience (CX) journey.” CX leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you’ve addressed the impacts on technology organizations, traps to avoid and best practices for success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT

Roundtable: Partnering With the Business on Defining Digital Strategy (Exclusive to Midsize Enterprise Program)

Vivek Swaminathan, VP, Team Manager, Gartner

The majority of midsize enterprises are embarking on or accelerating their digital journeys. However, despite the added investment, CIOs lack the appropriate tools to partner outside IT to define a single vision for digital. Be ready to share with your peers during this interactive roundtable discussion.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 02:00 PM - 03:00 PM EDT

Contract Negotiation Clinic: Salesforce (Repeat)

Hannah Decker, Sr Principal Analyst, Gartner

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 02:00 PM - 03:00 PM EDT

Contract Negotiation Clinic: Microsoft (Repeat)

Dolores Ianni, VP, Advisory, Gartner

The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Learn From Your Peers: Effective Cloud D&A Migration Strategies

Ramke Ramakrishnan, Sr Director Analyst, Gartner

In this presentation, we will touch upon:
- Reliably deliver cloud migration and adoption at scale
- Determine where should you prioritize your efforts to address the skills gap
- Build new operating models, demonstrate ROI, and avoid security risks with cloud

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

How to Mitigate Energy Costs and Risks

Rich McAvey, Distinguished VP Analyst, Gartner

Energy is a strategic boardroom issue that presents enterprises with serious financial and operational challenges for years to come. Operating models require new digital capabilities, including energy optimization, carbon management and energy trading, to be delivered at speed and scale. This session will explain the multifaceted role IT and digital solutions must play in addressing these risks.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

Drive Business Innovation With Democratized Digital Delivery

Christopher Mixter, VP, Research, Gartner

As technology delivery is distributed across the enterprise and digital innovation becomes a shared leadership responsibility, CIOs must orchestrate and enable innovation by technologists outside of IT to accelerate the pace of digital business. Join this session to learn how leading CIOs are leveraging democratized digital delivery to drive business innovation.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

IT Organizational Design — A Pragmatic Approach

Donna Scott, Distinguished VP Analyst, Gartner

IT Organizational Design is a perennial topic for CIOs. While IT organizational design is only one of the nine components of the I&T Operating Model, it the most visible artifact. This session will provide practical guidance on how to think about IT organizational design — and provide examples of tips, tricks and pitfalls.