Agenda / By Day

Sunday, October 14, 2018 07:00 AM|Sunday, October 14, 2018 06:00 PM
Enterprise IT Leaders Member Lounge

Please join us in our Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 07:00 AM|Sunday, October 14, 2018 06:00 PM
Gartner for General Managers & CEOs Lounge

Please join us in our Gartner for General Managers & CEOs Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 07:00 AM|Sunday, October 14, 2018 06:00 PM
Executive Programs Member Lounge

Please join us in our exclusive members lounge with meeting and work facilities that help you refresh, meet peers or get some work done between sessions.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 07:00 AM|Sunday, October 14, 2018 06:00 PM
Cisco Blueprint Studio

Meet with Cisco executives and subject matter experts to reimagine your work experiences. Let Cisco help you modernize your business, transform your workforce and talent, and create new business models. We're ready to share our experiences and partner with you, whether it's an executive meeting in our Blueprint Studio, or building a framework in our booth in our Blueprint Workshop, we can help you lead the future and see the benefits of connecting the possibilities.


Sunday, October 14, 2018 07:00 AM|Sunday, October 14, 2018 07:00 PM
Verizon Mobile Command Center

Come tour the Verizon Mobile Command Center next to the Dolphin Meal Pavilion where you can interact with the #OCR2018 team, get “hands on” with our vehicles, deployables, and technology platforms, and learn how we’re creating better outcomes for first responders…when every second counts.


Sunday, October 14, 2018 07:00 AM|Sunday, October 14, 2018 07:30 PM
Event Concierge

Stop by the Event Concierge desk, located right across from Registration in Dolphin Central Pavilion, to make the most of your time at Symposium/ITxpo. We can help you create a custom agenda, recommend the right Gartner expert to meet with, and book private meetings with our exhibitors.


Sunday, October 14, 2018 07:00 AM|Sunday, October 14, 2018 07:30 PM
Registration and Information

Registration and information hours for the day


Sunday, October 14, 2018 07:00 AM|Sunday, October 14, 2018 07:30 PM
Google AI Lab

Schedule a 1:1 meeting with a Google Cloud expert to learn more about how Google Cloud’s AI capabilities can help you build what’s next.


Sunday, October 14, 2018 07:00 AM|Sunday, October 14, 2018 07:30 PM
Google Work Reimagined

Be sure to visit our interactive office environment and see how Google Cloud is transforming today’s businesses into the smart, secure, and simple workplaces of tomorrow.


Sunday, October 14, 2018 07:30 AM|Sunday, October 14, 2018 08:00 AM
Orientation
Dan Winterbottom, VP, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner Symposium/ITxpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.


Sunday, October 14, 2018 08:00 AM|Sunday, October 14, 2018 08:30 AM
Orientation
Tatiana Wells, Sr Director, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner Symposium/ITxpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.


Sunday, October 14, 2018 08:30 AM|Sunday, October 14, 2018 09:00 AM
Orientation
Tracy Runko, VP, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner Symposium/ITxpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.


Sunday, October 14, 2018 08:30 AM|Sunday, October 14, 2018 06:30 PM
The Journey to Cloud Gallery by IBM

Visit the IBM Cloud Gallery to learn how IBM works together with clients to solve their business challenges.


Sunday, October 14, 2018 09:00 AM|Sunday, October 14, 2018 09:45 AM
Industry Opening Keynote: The Future of Leadership: Build Better Relationships, Elevate Your Impact, Bulletproof Your Culture in a Hyper Connected Digital World
Seth Mattison, Internationally renowned expert, author and futurist, FutureSight Labs

For future focused organizations to succeed in the age of the networks and digital transformation, a bold approach to leadership is needed. An approach where freedom, agility, trust, and experimentation are not only embraced but encouraged. Unfortunately while our advancement in technology has equipped us to navigate the disruptive waters of change, our leadership ethos has not. Today, many of our organizations unconsciously operate from an industrial age leadership mindset that undervalues unconventional thinking, discourages full transparency, deters initiative, frustrates experimentation, and allows people to play small all despite our best efforts. Why are we stuck? What’s blocking our ability to shift mindsets and embrace the future of leadership and ultimately ignite the workforce of the future? Seth will provide a road map for anticipating the strategic challenges that demand fundamentally new thinking. Inspire leaders to break free from obsolete mental models that limit growth and transformation. And help leaders build tomorrow’s best practices today to compete and win in the new networked world of work.


Sunday, October 14, 2018 09:45 AM|Sunday, October 14, 2018 10:15 AM
Networking Break


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Exploiting AI to Successfully Transform Government Services
Rick Howard, VP, Analyst, Gartner

Top performing organizations increasingly depend on artificial intelligence (AI) solutions to deliver critical business outcomes. Government CIOs must strategically invest in AI to optimize public services and transform the work environment. This presentation provides a framework to evaluate and quickly implement AI projects that provide immediate business value.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Ask the Analyst: How Do I Boost Our IT Image in K-12 Education
Kelly Calhoun Williams, VP, Analyst, Gartner

All IT leadership struggles with how to effectively convey the value of what the team is delivering. This is often even more true in K-12, where brutally tight budgets and lack of executive engagement can make the struggle tougher. Come Ask the Analyst about ideas for how to leverage a few good ideas that can make a big difference in getting your team (and you!) some positive notice and support!

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Life Science Companies' Digital Platform Implementation Plan
Michael Shanler, VP, Analyst, Gartner

Life Science companies must choose a role aligned with their digital ambitions to design and build a platform for their business success. Establish your digital platform to participate, or lead, in creating health value in the broader healthcare ecosystem. Follow best practice steps to define, design, and implement your digital platform. Learn from successful case studies across industry to ensure your own success.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Retire Your Legacy Systems and Technical Debt Using a Digital Government Technology Platform
Bill Finnerty, Sr Director, Analyst, Gartner

Digital government technology platforms (DGTP) enable digital government transformation but more importantly, an escape from the perpetuation of siloed business processes and technical debt embodied in legacy thinking and systems. CIOs taking a forward thinking approach to solutions architecture need to master their organization’s business, consider opportunities for modernization present in their DGTP roadmap and recognize how a platform approach changes IT’s interactions with program areas. Screen reader support-enabled.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Ask the Analyst: Are Insurance Core Systems an Essential Part of Your Digital Strategy
Richard Natale, Sr Director, Analyst, Gartner

We will consider both sides of the argument: Either that insurance organizations should treat core systems as systems of record only (keeping innovation separate) or that core systems are an integral part of transforming the organization (innovation is embedded within).

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Digital Insurance and the CIO: New Roles and Responsibilities Are a Must!
Kimberly Harris-Ferrante, Distinguished VP, Analyst, Gartner

Digital insurance is not only reshaping the industry, but radically changing the roles and responsibilities of the insurance CIO. This session will be a review of major trends including how innovative CIOs are transforming for greater value to their company and career advancement.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
The Digital Frontline in the Battle Over Healthcare's Future
Jeff Cribbs, VP, Analyst, Gartner

New entrants, unconventional alliances, and technology change are creating a new order in healthcare. The battle for healthcare market share has missed the mark on what consumers want and need. A new model is emerging: orchestrated, satisfying, and leveraging digital business strategies delivered by unconventional partners (Amazon, CVS, Walmart) in health. Adapt your strategy, role, and execution to the new landscape of health value.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Three Pitfalls Communication Service Providers Can Avoid When Undergoing Digital Transformation
Mentor Cana, VP, Analyst, Gartner

Most CSPs are undergoing some form of digital transformation initiative. Some are progressing well, some are not. Of those who are not, they share common pitfalls. This presentation will highlight what not to do (and what to do about it), based on observations and learnings from CSPs.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
The Road to the Future of Higher Education
Terri-Lynn Thayer, VP, Analyst, Gartner

Higher education institutions in 2023 will look quite different due to trends shaping society, education and the economy. Despite higher education's lack of digital urgency, institutions' digital ambition will shape how institutions respond so as to leverage the trends and technologies rather than succumb to these pressures. This session will discuss trends, technologies and business models impacting higher education and highlight a roadmap for a successful digital transformation.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Manufacturing Scenarios 2023: Leading Through Innovation
Stephen Smith, VP, Analyst, Gartner

Manufacturing IT leaders face an era of unpredictable and highly challenging operating conditions. Gartner analysts developed four scenarios for the future that will enable manufacturing CIOs to anticipate and prepare for change through 2023. Learn how to leverage the scenarios to lead your organization through turbulent times.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Ask the Analyst: The Outlook for Digital Innovation in Oil and Gas Through 2020
Rich McAvey, Distinguished VP, Analyst, Gartner

Digital ambitions are intensifying. Business opportunities are better understood as are the challenges. Technology vendors are introducing new on-demand capabilities even as operating companies build new internal capabilities. Digital collaboration is increasing among companies as is the quest for distinctive IP. This session will address questions of how all these forces are blending together in the midterm, and the implications for CIOs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Meetup: Cost Optimization in Higher Education
Peer Open Discussion (no Gartner facilitation), ,

Join this Meetup to come together with your Higher Ed peers to share best practices and ideas around how IT provides value to the business and optimizes costs. Please be prepared to share and interact with your peers in order to take away some lessons learned and enhance your network of Higher Ed Executives. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Meetup: Driving Business Performance with Analytics in Manufacturing
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss using Big Data/BI/Analytics to increase business performance in Manufacturing. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Meetup: Digital Transformation in Insurance
Peer Open Discussion (no Gartner facilitation), ,

How do you feel technology is re-defining the insurance industry? Increased information through sensors, IoT and digitalization create new usage led insurance propositions that pose both opportunities and risks. How do you feel it's best to partner, compete and thrive in the future platform economy? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Meetup: Fostering Innovation in the Federal Government
Peer Open Discussion (no Gartner facilitation), ,

Discuss successes and failures in encouraging innovation and creativity in the Federal Government. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Meetup: Fostering Innovation in Utilities
Peer Open Discussion (no Gartner facilitation), ,

Discuss successes and failures in encouraging innovation and creativity in Utilities. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Retail Scenarios for 2025 and Beyond
Robert Hetu, VP, Analyst, Gartner

Not an apocalypse, but retail is in an evolutionary event nonetheless. Only those that can adapt quickly will survive over the long haul, but what is next for retail? New growth generated by emerging technologies, alternative and adaptive business models and very curious partnerships all must be considerations. Come explore these and other scenarios which will position retailers for success in 2025 and beyond.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
A View Over the Digital Banking Horizon: Scenarios for You and Your Industry
Alistair Newton, VP, Analyst, Gartner

Mapping out scenarios for a digital banking world — describing the threats and opportunities emanating from the digitalization of the industry practical implications and issues associated with each scenario and quadrant.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
First-timer Meetup: Tips & Advice for Making the Most of Your Event Experience
Peer Open Discussion (no Gartner facilitation), ,
Tony Dornbusch, Senior Manager of Business Operations, Multnomah County Department of County Assets

Are you new to Symposium/ITxpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your Symposium/ITxpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Internet of Energy Is a Solution for Our 4D Energy Future
Zarko Sumic, Distinguished VP, Analyst, Gartner

Utility business is driven by four D forces: Decarbonization, decentralization, digitalization and democratization.The new energy provisioning, either centralized or decentralized, will require access to an open energy delivery infrastructure that will resemble internet. This presentation will highlight forces shaping utility sector, explore new Internet of energy operating models and highlight key enabling technologies such as digital platforms and blockchain.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
CIO Meetup: Artificial Intelligence - What's Working? What's Not? What's Next?

What is new about AI technology that interests you? Why are you considering AI investments now? Where have you found success with AI? What pitfalls have you found? Have you looked across industries for inspiration and new ideas? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Meetup: Planning for the Future of the IT Workforce
Peer Open Discussion (no Gartner facilitation), ,

The IT domain in 2030 will likely evolve out of today's agile practices and professional services models. IT leaders will be tasked with organizing a fluid arrangement of teams charged with turning ideas into reality. How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Exclusive Book Signing with Guest Keynote Speaker Seth Mattison
Seth Mattison, Internationally renowned expert, author and futurist, FutureSight Labs

Join us for an exclusive opportunity to meet Guest Keynote Speaker, Seth Mattison, and receive a signed copy of his book ‘The War at Work’.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:00 AM
Secure, Mobile, Cloud-Native Solutions for Healthcare
Jeremiah Collins, Chrome Sales Specialist , Google
Jason Tahaney, Director of Information Technology, Hunterdon Healthcare System

Access to cloud technologies are revolutionizing every facet of healthcare from employee operational improvements to personalized patient experience. Hear from Jeremiah Collins of Chrome Enterprise and Jason Tahaney of Hunterdon Healthcare Systems on how cloud-native endpoints can provide secure access to the cloud, connecting staff, reducing operational costs, and delivering optimal patient experiences.


Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:15 AM
Roundtable: Best Practices in Implementing the NIST Risk Management Framework (RMF)
Josh Moulin, Executive Partner, Gartner

As federal agencies transition from Certification and Accreditation to Assessment and Authorization under the RMF, implementation success is largely dependant on the risk appetite of leadership, the agency's understanding of RMF and the relationship with the Authorizing Official. Attendees will hear from their peers about best practices and lessons learned during while transitioning to RMF.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:15 AM
Roundtable: Enterprise IT Spending for the Manufacturing — Are We Balanced to Produce Business Enablement and Transformation?
Moacyr Gomes, VP, Executive Partner, Gartner

In this Roundtable, we will discuss with your peers how should we be seeking to develop business strategies and plans for the manufacturing business in a way to continue the gradual transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 10:15 AM|Sunday, October 14, 2018 11:15 AM
Roundtable: Innovation and Modernization — The CIO Role in Law Enforcement
Scott Merriman, Sr Executive Partner, Gartner

Law enforcement organizations often see new technologies as prone to risks for new crime. This roundtable will explore opportunities for offered by emerging technologies, such as advanced analytics, artificial intelligence and virtual/augmented reality and how to address barriers to adopting an innovative mindset, regulatory limits, discussing examples of projects participants are pursuing.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Solution Provider Sessions


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Design Your AI Strategy to Power Transformation at the Branch Level
Max Silber, VP of Mobility, MetTel

How to design a coherent strategy that leverages artificial intelligence to drive digital transformation out to the branch level. With the proliferation of big data applications and customer insights, centralizing management infused with intelligence becomes the new imperative as retail operations move toward an all-wireless model enabled by 5G connectivity in which the mobile device replaces the POS, becoming the “store within the store.”


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
The AI Opportunity in Government Transformation
Susie Adams, CTO, Microsoft Federal, Microsoft

Why should government leaders care about AI? This intelligent technology helps the public sector deliver enhanced services to citizens at lower cost. Learn about Microsoft’s ethical and responsible approach to AI, and how we’re helping organizations transform society and get value from AI today.


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Get Smart: Why Schools Say Yes to Unified Communications
Cathryn Valladares, Director of Solution Engineering, Nextiva

Join Cathryn Valladares, from Nextiva, as she uncovers 5 reasons “Why Schools Say Yes to Unified Communications”. She will discuss the latest cloud technology trends in schools, how to reduce costs and improve collaboration with two of Nextiva’s current customers in the Education industry.


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Public Sector: Harvest the Value of Digitization
Dan Kent, CTO Federal, Cisco Systems

Public Sector CIOs are leading the digital transformation of their agencies. Cisco Public Sector CTO Dan Kent will lead an interactive discussion giving real-world guidance for agency IT leaders on how to provide a better and more secure citizen experience through the lens of architecture, software, cloud, and IoT.


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
The Disruptive Banking Journey: One Financial Institution’s Digital Transformation
Spencer Gracias, Chief Executive Officer , Stefanini
George Washington Menezes, Executive Manager, Caixa

A look inside the successful digital and agile transformation of one of the largest banks in Latin America.


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Transforming the Banking Workplace and the Mobile First Customer Experience
Julie Godfrey, US Lead, Finance Solutions & Innovation, Samsung Electronics America

Consumer’s expectations of their Financial institution are more demanding than ever. Paired with legacy infrastructure and compliance red tape, innovation can seem like a challenge to even the most forward-thinking technologists. Join us in this session for a look at applied innovation and transformation in the workplace and success cases where mobile is being applied to augment the workforce and improve the customer experience.


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Hybrid Strategies for Enabling Nimble Innovation
Adam Saenger, VP Networking Solutions, CenturyLink

Evolving operating landscapes require flexibility to respond to workforce & patient needs. Learn how to be nimble with a secure Hybrid Networking Strategy – scalable, adaptive, policy-managed connections to disparate resources for enabling efficient innovation and a superior customer experience


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Digital Innovation and Agility in a 116 Years Old Manufacturing Company
Dilip Balachandran, IT Director, USG

Technology is evolving at a rapid pace, disrupting traditional industries like never before and creating new opportunities in its wake. In this dynamic and fast changing environment, digital innovation and agility are key to building a sustainable competitive advantage. This presentation discusses the digital innovation and agility journey of a leading US based manufacturing company. The presentation focuses on the overall strategy and approach while providing an overview of the key challenges, learnings and success stories.


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 11:45 AM
Morgan Stanley, Self-Service Analytics at Scale
Ram Jois, ED, Morgan Stanley
Jeff Clendening, Vice President, Morgan Stanley

Morgan Stanley Wealth Management team’s initiative grew self-service visual analytics from 30 to 30,000 across the enterprise. Following a Center of Excellence model, the team increased adoption and analytics best practices among 25 business groups; a focus on governance and data security facilitated collaboration between the business and IT.


Sunday, October 14, 2018 11:15 AM|Sunday, October 14, 2018 12:00 PM
Google Cloud: Making Healthcare Data Accessible & Secure
Kurt Ericson, Product Manager, Google
Paul Torrey, Managing Director, Strategic Clients & Markets , Google

The future of medical records is in the cloud. In this session, Google Cloud Healthcare & Life Sciences leaders will discuss our strategy and mission in healthcare, and how Google Cloud is enabling industry transformation through innovative new tools. Hear case studies demonstrating how Google Cloud is partnering with leading healthcare organizations, and explore the Google Cloud Healthcare API, which enables the ingestion, analysis, and integration of clinical and administrative data from Electronic Health Record (EHR) systems used throughout the healthcare ecosystem.


Sunday, October 14, 2018 11:45 AM|Sunday, October 14, 2018 12:15 PM
Gartner Zone: Gartner’s Product Management Framework: A Journey Along the Product Lifecycle
Peter Havart-Simkin, Sr Director, Analyst, Gartner

Product leaders must create and manage products through a lifecycle of activity that includes product innovation, go-to-market strategy, and decisions to accelerate or pivot their product portfolio. Product teams must ensure new solutions are built from common goals and a shared understanding of the market. This session will walk the audience through the product management framework and how Gartner research provides insight and advice at each step of the journey.


Sunday, October 14, 2018 11:45 AM|Sunday, October 14, 2018 12:45 PM
Focus Group: Innovate with us as we transform the Executive Programs experience (lunch will be served)

Have your voice heard. Meet your peers in an intimate setting as we seek to better understand how we can help you be successful on your most critical priorities. Findings from the Gartner Executive Programs focus group will inform the evolution of our member experience. Lunch will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 11:45 AM|Sunday, October 14, 2018 01:15 PM
Networking Lunch By Industry (Industries are Location-Specific)

Join your industry peers for lunch, and take advantage of structured networking opportunities to make connections. At the Dolphin Meal Pavilion, please join attendees from the following industries: Healthcare Payer, Healthcare Provider, Oil & Gas/Utilities, Education, Federal Government and State/Local Government. At Swan Meal Pavilion, please join attendees from the following industries: Manufacturing, Communication Service Providers, and Banking. At Swan il Mulino, please join attendees from the following industry: Insurance. At the Yacht & Beach Newport Ballroom, please join attendees from the following industry: Retail.


Sunday, October 14, 2018 12:00 PM|Sunday, October 14, 2018 01:00 PM
State & Local Government Lunch: Developing a Smart Communities Strategy & Roadmap: Lessons from the Field (Exclusively for Public Sector Attendees)
Mark Lennon, Managing Partner, Gartner

We are at a once-in-decades inflection point in technology in government.  Data analytics, IoT, AI, mobility, and human-centered design are rapidly converging on government, forcing a large-scale reinvention of government services to focus on solving civic problems: increasing response time of police/fire, decreasing homelessness, reducing traffic, raising test scores in underperforming schools. Technology has finally grown beyond simply being viewed by government leaders as an enabling function – it is now a core government capability, one which is woven into the connective tissue of everything government does, from providing safe and healthy communities to improving education and regional economic development. How can government make sense of the rapidly evolving vendor solutions in the market and plot a sensible course towards building smart communities? This session will provide some lessons learned from other state/county/city government and how to approach building a practical, action-oriented smart community strategy and roadmap, and demystify what it really means to be “smart."

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:00 PM|Sunday, October 14, 2018 01:00 PM
Education Lunch: Harbinger of Digital in HE
Susan Grajek, Vice President for Data, Research, and Analytics, EDUCAUSE

Join EDUCAUSE Director Susan Grajek for a discussion around the most important and impactful forrunners to your digital transformation

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:00 PM|Sunday, October 14, 2018 02:00 PM
K-12 Education Networking Lunch
Kelly Calhoun Williams, VP, Analyst, Gartner

Join your peers for lunch, and take advantage of our structured networking opportunities to make connections.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: Education and the Digital Workplace
Peer Open Discussion (no Gartner facilitation), ,

Discuss best practices and lessons learned when defining and implementing a mobile, data driven, fully operational digital workplace solution with proactive IT support model. Share pros/cons of solutions (Box, Google Drive/Gmail, O365, etc.), roadmaps, issues, practical realities and opportunities faced by others in K12 and Higher Education. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: How Do You Make the Patient the Center of Your Healthcare IT Agenda?
Peer Open Discussion (no Gartner facilitation), ,

Patient safety systems, engagement systems and convenience systems are core to making the patient the center of your IT strategy. Share how your strategy has addressed this so far. What changes will you be making over the next 12-18 months? What do you need to know before embarking on such a transformation? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: Digital Business in the Public Sector
Peer Open Discussion (no Gartner facilitation), ,

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: Measuring and Communicating Enterprise Architecture Value
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss how you measure and communicate EA value. Are you digging deeper to see if there are other questions/concerns by the business? How do you effectively and efficiently go about this? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: Aligning IT to the Business in Financial Services
Peer Open Discussion (no Gartner facilitation), ,

Join to discuss how IT can be transformed from a facilitator to a leader in Financial Services Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the FS industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: How Successful Women in IT Increase Their Visibility in Their Organizations
Peer Open Discussion (no Gartner facilitation), ,

Identify the most effective techniques and/or approaches that can enhance or influence your role within your organization. How have you seen this play out and what has specifically worked for you? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: Is Robotic Process Automation Making a Difference?
Peer Open Discussion (no Gartner facilitation), ,

Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:15 PM|Sunday, October 14, 2018 01:00 PM
Meetup: How Are You Establishing a Coherent Link Between AI and Business Value?

How are you developing and maturing to achieve specific, measurable and transformative business outcomes? Which approach have you taken to move pilots and short-term plans to large-scale implementations? How have you successfully accelerated the deployment of AI? Have you created an AI Center of Excellence? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 12:30 PM|Sunday, October 14, 2018 01:00 PM
Orientation
Dan Winterbottom, VP, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner Symposium/ITxpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Why Insurance CIOs Need a Digital Business Platform Roadmap and What It Entails
Juergen Weiss, Practice Vice President, Gartner

What are the building blocks you need to support the new value proposition for a digitalized insurance business? How do life and P&C insurance CIOs identify the technologies they need to successfully manage their ecosystems, their customers, their data and their employees? The Insurance CIOs needs a digital business platform capable of integrating diverse technologies such as analytics, blockchain or the Internet of Things. This session will help CIOs build the technology roadmap for the business ecosystems and the digital business platforms they need to deliver their new value proposition.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
How Oil and Gas CIOs Can Hack Culture and Lead Organizational Change
Rich McAvey, Distinguished VP, Analyst, Gartner

As digital ambitions intensify, so do the nontechnical barriers to change. What are the forces behind these barriers? How can they be hacked (i.e., quickly fixed)? What are the options for CIOs and IT leaders? This session addresses how CIOs can hack culture and bring digital innovations to scale more rapidly.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Best Practices for Governing Government IT
Cathleen Blanton, VP, Analyst, Gartner

Add digital ambitions, perpetual budget austerity and citizen expectations to complex funding and decision-making processes and government CIOs are faced with a governance nightmare. Given that there is no silver bullet or panacea because there is no ideal governance, this session will explore practical steps for evolving current governance to become more effective and adaptive.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Provider CIOs: How to Cross the Divide to Successful Digital Care Transformation
Mike Jones, Sr Director, Analyst, Gartner

Provider pressure to digitize care and transform their value has reached a tipping point. Provider CIOs' leadership challenges (culture, politics, architecture) match their technology challenges (IoT, Blockchain, HIE, EHR). Enable digital care transformation at the intersection of your organization, digital strategy, and technology mastery and set a path to accelerate your progress over the next 12 months.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
U.S. Healthcare Payers' Practical (Hype-Free) Digital Plan
Mandi Bishop, Sr Director, Analyst, Gartner

Disruptive trends and unconventional partnerships (Amazon, Walmart, CVS) put payers' digital transformation on the front burner: Level-set your digital business transformation ambition vs. digital enablement reality. Learn which digital initiatives in healthcare and beyond are working. Overcome key obstacles that doom practical digital implementations — and set yourself up for long-term transformation success.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
How to Create Value With Intelligence in the Redefined Communication Market
Mentor Cana, VP, Analyst, Gartner

Creating competitive differentiation does not come through incremental changes now that CSPs are competing with digital natives. In this session, we address the disruptive and proactive changes that CSP CIOs must drive to create new value by developing their data lakes as new assets, and use new and emerging technologies as platforms enablers. To do so they must productize both their data lakes and the Intelligence related capabilities, rather than using them for operational excellence only.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Transform Manufacturing Operations’ DNA to Succeed in the Factory of the Future
Simon Jacobson, VP, Analyst, Gartner

Utopia has connected factories that marry supply chains with automated production processes, data and human ingenuity. The reality? Manufacturers are challenged to balance their digital aspirations with core competencies. Learn what it takes to shed legacies of inertia, risk bias, and rewrite the rules for manufacturing operations, and execute at new levels as part of a digital supply chain.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Monetization: From Customer Data, to Trust, to New Revenue Models
Fabio Chesini, Sr Director, Analyst, Gartner

Consumers’ financial relationships are becoming more fragmented due to the proliferation of mobile devices and apps, digital commerce ecosystems as well as digital business platforms. Taking advantage of those dynamics, new entrants are using their access to the context — the why? — of transactions — in order to reshape payment and financial value chains to fit their own needs. Without such context, this is becoming more difficult for banks to support their customers across the resulting new and more complex digital ecosystems. This session will explore how banks can get back in control thanks to data monetization strategies. And how they could generate new revenue streams by taking on new orchestration roles. We will cover the following key issues: • Why contextualization through data should be your priority • What functionality your customers expect and how this impacts your data monetization strategies • What new roles you need to create to respond to the new demand


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
How to Balance Organizational Fluidity and Structure in the Digital Manufacturing Journey
Bettina Tratz-Ryan, VP, Analyst, Gartner

CIOs identify change management as the most difficult hurdle to overcome to achieve digital business success. This presentation will provide framework criteria and examples to help CIOs to build leadership quality and the ability to inspire the culture in their organization. CIOs need to become partners in supporting and augmenting approaches around skills and talent development to understand the digital culture, as well as the ability for creative and enterprenural "thinking."


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Gartner Zone: Getting Started With Your Application Strategy
Dale Forbes, Leadership Partner, Gartner

Many of us want to jump straight to a roadmap when constructing our Applications Strategy. In this session, we will go over the process for developing an Applications Strategy to ensure business alignment.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Is Digital Government About Transformation, Optimization or Both?
Rick Howard, VP, Analyst, Gartner

The technologies and capabilities now disrupting and transforming private sector industries are being adopted more slowly and with less urgency by government. In this presentation, government CIOs will learn how to speed progress by prioritizing business optimization over transformation and establishing realistic expectations about the scale and scope of change their organizations can absorb.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
How to Scale Higher Education Is the Elephant in the Room
Jan-Martin Lowendahl, Distinguished VP, Analyst, Gartner

The 2018 CIO Survey identified scaling digital business as the new frontier for all industries. Higher Education is no different. Scalable affordable quality education is a challenge of societal proportions today and how we succeed may define humanities future. This session outlines some practical approaches to traversing the trough from the Peak of Inflated Expectations to the Plateau of Productivity by understanding the dimensions of scale, barriers to scale and what you can do to set the foundations for successful scaling today.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 01:45 PM
Better Together — Building Digital Retail Ecosystems Through Collaboration and M&A
Joanne Joliet, Sr Director, Analyst, Gartner

Winning in retail today requires a digital business ecosystem that extends beyond a retailer's typical suppliers. This session will review recent examples of retailers who have developed strategic partnerships or made acquisitions to strengthen their core competencies, competitive advantage and customer value proposition.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Ask the Analyst: In the Air - Moving Your Bank into the Cloud
Pete Redshaw, Practice Vice President, Gartner

Using cloud strategies for renewing, creating or simply partially replacing your core systems is no longer a taboo subject, even for the public cloud. Offerings are maturing fast and the signs exist to show that this technology will become mainstream sooner than expected. This sesison will examine: - the state of the art for Core Banking Systems (CBS) in the cloud - the strategic options regarding CBS and cloud - the critical success factors in choosing the right cloud provider for CBS

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Ask the Analyst: What's My Managed Security Services Provider Actually Doing? (Exclusive for Midsize Enterprise Attendees)
Neil Wynne, Principal, Analyst, Gartner

One of the most important ways an MSSP can deliver value to a midsize enterprise is by more effectively assessing the security events in its environment and providing accurate, timely and actionable notification of risky activity as well as support for subsequent investigation and response. At this session, you’ll have the opportunity to ask questions about what MSSPs promise, what they can deliver, and how your organization can get the best value out of an MSS relationship.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Meetup: Presenting Cybersecurity to the Board
Peer Open Discussion (no Gartner facilitation), ,

What do you feel needs to be included when reporting to the board? Share best practices for an effective and concise approach to presenting cybersecurity and threat management to the board. For example, do you include information internal to your organization, as well as information on your industry? Should you include vendors and show how they're protecting your data, services provided or other "assets"? What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Meetup: “Beyond the Pill” – Digital Business Opportunity in Life Sciences
Peer Open Discussion (no Gartner facilitation), ,

Drug companies are under immense pressure to look "beyond the pill" and create new value. Developing new patient-centric channels, products and services requires a solid digital strategy. But how do other members of the Life Sciences ecosystem need to be engaged? Are Healthcare Payers thinking about how to cover “Beyond the Pill” services? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Meetup: Factory of the Future
No Gartner Facilitator No Gartner Facilitator, , Gartner
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss future manufacturing excellence strategies enabled by connected equipment, big data / analytics and MES / MOM applications. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Meetup: GDPR Regulation Compliance
Peer Open Discussion (no Gartner facilitation), ,

Compliance with the European GDPR came into effect this May. Join your peers to discuss your understanding of the implications and requirements. How are you developing an effective approach to compliance? What do you see others doing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Meetup: Aligning IT to the Business in Retail
Peer Open Discussion (no Gartner facilitation), ,

Join to discuss how IT can be transformed from a facilitator to a leader in Retail Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the retail industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Ask the Analyst: Scaling Maturity in a Digital PLM Platform
Michelle Duerst, Sr Director, Analyst, Gartner

What is a digital PLM platform and how is it different than a PLM application? What’s the difference between digitized and digitalized processes? What do business capabilities look like at each level of PLM maturity? How do we scale maturity if we’re not ready to replace all the systems? What types of applications should be harmonized for both data and workflow processes? What are others doing right now and what does their progress mean to us? Attendees can expect to hear the answers to these questions in this vendor-agnostic session.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
CIO Meetup: Evolution of the CIO Role

What have you done to improve strategic relationships with key stakeholders (BOD, executives, peers, team members, external) to increase influence and promote the value of IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Meetup: Best Practices for Operationalizing Machine Learning and Data Science Projects

The democratization of machine learning platforms is proliferating analytical assets and models. The challenge now is to deploy and operationalize at scale. What tactics and strategies have worked for your organization? How do you systematically productize machine learning results? What hurdles have you encountered? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Meetup: Exploring Cyber Insurance

Do you have cyber insurance? What did you look for when selecting a policy? How did you determine what the right amount of coverage was? What lessons have you learned that could help others? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:00 PM
Google and City of Los Angeles on Secure Information Sharing
Dan Prieto, Strategic Executive, Google
Ted Ross, CIO and General Manager , City of Los Angeles

How do public agencies stay innovative and secure with cloud technology? This interactive discussion features Google Cloud with General Manager and CIO, Ted Ross from City of Los Angeles. Join us for an overview of the current security perceptions and challenges facing public sector organizations today. We will highlight how Google Cloud has helped tackle large government challenges with forward-thinking leadership and flagship initiatives, as well as key insights from government technology leaders and best practices for public agencies.


Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:15 PM
Roundtable: Utilities — How to Move Forward on Your Digital Transformation
Alberto Ruocco, Sr Executive Partner, Gartner

Energy and utility companies are predominantly in the early stages of their digital transformation. Digital technologies hold great promise to optimize utility operations while disruption resulting from digital innovation at the grid edge creates new opportunities for digital energy provisioning. In this session, we will explore stages of your digital journey (ambition, design, deliver, scale or refine) and share best practices for overcoming common digital transformations challenges.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:15 PM
Roundtable: Artificial Intelligence in Government
Scott Merriman, Sr Executive Partner, Gartner

In this roundtable, participants will discuss the opportunities and challenges they see in implementing artificial intelligence technologies. Topics of conversation include, technology, business need and vendor selection, contracting and governance challenges and how to prepare the organization. Other topics might include, if artificial intelligence is a threat and what barriers they might be facing in its adoption.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:15 PM
Women CIO Roundtable: Elevate Your Game for Strategic Impact
Janelle Hill, Distinguished VP, Analyst, Gartner

Although women make up nearly half of the global workforce, women are only 31% of IT employees. Unlike other professions where women have made significant strides to reach leadership positions, only 22% of IT leaders are women. The round table discussion will explore the questions: 1) What holds women back from attaining leadership roles in IT? 2) What keys to success can we learn from women CIOs and from female senior business executives in technology companies? 3) What changes are being tried to better attract, retain and promote women in IT?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:45 PM
Workshop: Assess Your Digital Banking Maturity With the Gartner DMA Model
Vittorio D'Orazio, Sr Director, Analyst, Gartner

The Gartner Digital Maturity Assessment (DMA) provides business and IT leaders from banks and investment services (BIS) firms with a baseline assessment of the current degree of digitalization within their organizations. This self-assessment tool can be used to take a one-time snapshot of an organization, or it can be repeated periodically to track the progress. The workshop will include: - Description of what the DMA model is and how it works, - Early findings and benchmarks, from the market - Milestones and A final Q&As session will conclude the clinic

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:45 PM
Workshop: Use Digital KPIs in Utility Scenarios to Prepare for Change
Ethan Cohen, Sr Director, Analyst, Gartner
Ethan Cohen, Sr Director, Analyst, Gartner

Energy utilities face a decade or more of unpredictable, disruptive operating conditions. Taking the four scenarios (survivalists, landlords, explorers, pioneers) for the future as a framework, this workshop will enable participants to identify, design and establish KPIs that will enable utilities to plan and act on the scenario that best suits their chosen business model and strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:15 PM|Sunday, October 14, 2018 02:45 PM
Workshop: Winning at Core Platform Software License Negotiation
Richard Natale, Sr Director, Analyst, Gartner

What are the most prominent core platform license models? What concessions do many customers fail to even ask about? What alternative models should be pursued to lower TCO and secure long-term flexibility? This workshop will cover these questions and more on core platform software licensing best practices.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 01:30 PM|Sunday, October 14, 2018 02:30 PM
Focus Group: Innovate with us as we transform the Executive Programs experience (light snacks will be served)

Have your voice heard. Meet your peers in an intimate setting as we seek to better understand how we can help you be successful on your most critical priorities. Findings from the Gartner Executive Programs focus group will inform the evolution of our member experience. Light snacks will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:20 PM
Spotlight: From Projects to Products: A New Funding Model for IT
Miles Gibson, VP, Advisory, Gartner

The IT funding model is broken. CIOs find product-aligned teams faster, more iterative and better at managing uncertainty. Business unit leaders devote a growing share of their budgets to technology. Yet, CFOs still want the apparent certainty and cost control of project-based funding. This session will show how leading CIOs moved technology funding from rigid project-based models to product-level funding that promotes innovation, continuous delivery and close stakeholder engagement.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Measuring Success in Digital Banking: KPIs, Value and ROI
Alistair Newton, VP, Analyst, Gartner

Expanding on the digital banking taxonomy capability for  financial agility, we start to explore new ways of measuring success in digital banking.


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Flexible Government Acquisition Is Neither Oxymoron Nor Unicorn
Rick Holgate, Sr Director, Analyst, Gartner

"Flexible acquisition" in government is not as self-contradictory as it sounds. However, governments must break the historical patterns of procurement, and explore and embrace the acquisition approaches of the future — SaaS/cloud; lightweight/agile/smaller; multivendor; broader vehicles; new firms vs. old; crowdsourcing/civic tech; nontraditional contract authorities, mechanisms; and resilient/agile acquisition (risk shifting).


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
How to Build Customer Experience Digital Technology Platform for Utilities
Zarko Sumic, Distinguished VP, Analyst, Gartner

This presentation will provide an overview of strategic roadmap for transforming internally focused CIS applications into a utility customer experience digital technology platform. The approach will leverage several Gartner frameworks including strategic technology matrix, Hype Cycle and pace-layered architecture to help clients transform monolithic back-office application into a new set of capabilities required for digital utility transformation.


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Stay Away From the Dark Side of Digital Insurance
Jeff Haner, Sr Director, Analyst, Gartner

Knowledge is power. Power corrupts. The industry's irresponsible collection of customer data will create a pool of knowledge (power) that can corrupt and will make insurers a target for malicious actors and aggressive government agencies. Avoiding these consequences will require tough choices about how to safely deploy emerging technologies such as the IoT, blockchain and smart contracts.


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Demystify AI in Manufacturing
Ellen Eichhorn, Sr Director, Analyst, Gartner

Confused on where to start with AI? This session will provide a guideline for CIOs to communicate to their colleagues and teams: 1. What AI is for them 2. What it can mean for their organizations. 3. How to find solutions that will work for their organization.


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Putting Digital Government Strategies Under the Microscope
Andrea Di Maio, Managing Vice President, Gartner

2020 is less than 20 months away. It is time for taking a long hard look at your digital government strategy. Government CIOs need to capture the evolving digital opportunities and risks for their organization's core business and shape the business strategy accordingly. This session gives CIOs the tools to assess digital urgency and readiness in order to adjust their strategic direction and maximize the value of their investment.


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Blockchain in Manufacturing May Not Be Ready for Prime Time, but Don’t Ignore It
Stephen Smith, VP, Analyst, Gartner

Blockchain technologies are still emerging and not ready for widespread use in Manufacturing. There are pilots happening in the areas of control of counterfeit parts and goods, transparency in the supply chain, improvement of warranty management and enhancement of quality and loyalty programs. This session will explore where the greatest leverage is likely to be for manufacturers and what the top use cases for manufacturing


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Gartner Zone: Accelerate and Focus Your Digital Security Strategy
Bob Smock, VP Consulting, Gartner

60% of businesses will suffer major service failures due to the inability of cyber security teams to manage digital risk. See how capable you need to be protecting yourself and understand why the security benchmark is the approach-of-choice to achieve the best ROI in anticipating and mitigating digital risk within the context of industry-specific leading practices and peer-group comparisons.


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
Here It Comes: Wave Three of Healthcare Consumer Engagement
Jeff Cribbs, VP, Analyst, Gartner

Harness a new wave of practices and technology to deliver consumer engagement for your healthcare organization: Consumer access and control of health data will fundamentally change the health data economy. In wave three, digital becomes more digital (automation), and humans become more human (conversational interfaces). Use this vision to plan your engagement strategy.


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
The Workplace and Education Are on a Collision Course and It Is a Good Thing
Glenda Morgan, Sr Director, Analyst, Gartner

The traditional distinction between higher education and the workplace is collapsing. Workplaces rely on staff with high degrees of digital dexterity and data fluency. The changing workplace also means that, many staff are looking to reskill and upskill to advance in their careers or to change careers. Higher education institutions needs to respond to these changing demands in the types of programs they offer, how they support student learning and how they engage with their partner ecosystem. What does this mean for you as CIO and how can you help your institution navigate this changing environment.


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 02:30 PM
The Battle for Fresh: How Grocery Will Seed Success for ALL Retailers
Joanne Joliet, Sr Director, Analyst, Gartner

Grocers and non-grocers, are battling to win customers through fresh grocery options. This session will look at how these retailers are creating a strategic advantage by leveraging their fresh grocery offering to secure market share and increase loyalty for more than just food.


Sunday, October 14, 2018 02:00 PM|Sunday, October 14, 2018 03:00 PM
EITL Working Session: DevOps: Removing Defects and Value Stream Mapping
Nancy Stetson, Leadership Partner, Gartner

Join an interactive discussion focused on lean, removing defects in workflows and value stream mapping. This facilitated session provides an opportunity to learn from peers, share challenges and garner best practices.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
Solution Provider Sessions


Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
Explosive Growth & Location Intelligence at Chick-fil-A
Chan Lee, Strategy and Analytics Manager, Chick-fil-A

Chick Fil A' s explosive success is driven by outstanding customer service, a laser focus on products and a keen understanding of their customers and their markets. Learn Chick-Fil-A is leveraging location intelligence to bring precise, market level insights into their enterprise growth strategies.


Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
The Future of Manufacturing is Digital
Caglayan Arkan, GM, WW Manufacturing & Resources, Microsoft

Pervasive access to digital services is changing all aspects of manufacturing, enabling new business models, products, services and experiences. Learn how emerging technology capabilities such as AI and digital twins are empowering manufacturers to drive new outcomes and transform their enterprises.


Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
How Video Communications Helps in the Pursuit for a Cure for Cancer
Harry Moseley, CIO, Zoom
John McFarland, Director - IT Business Management, Moffitt Cancer Center

Learn how video communication is aiding in the acceleration of cancer research at Moffit Cancer Center.


Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
Conversational AI for the Digital Bank
Jennifer Hewit, Director, Credit Suisse

IPsoft is proud to present an industry leading case study from Credit Suisse, one of the world’s top financial services organizations. During this session, you will learn how Credit Suisse uses a cognitive agent to resolve IT issues quickly and efficiently. From this real-world case study, learn how to apply AI best practices and strategies to your organization, and ensure you are at the forefront of the digital revolution in banking.


Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:15 PM
Creating ‘Future Value’ with Digital Platforms
Milan Rao, President, Wipro Technologies

This session will focus on how Telcos can create future business value by investing in and harnessing the power of Digital Platforms. To do this, it is imperative that Telcos “Think Digital”, “Do Digital” and “Be Digital” -- to drive change and transformation in their business outlook, to develop disruptive products and services by leveraging cutting-edge technologies, and adopt ‘new ways of working’ that focus on delivering superlative experiences across every customer touch point! Milan Rao will address the following as he emphasizes how Telcos can focus on creating ‘future value’ with Digital Platforms: • How Digital is reshaping industries and economies globally • How Digital are we? Let’s “Think Digital”, “Do Digital” and “Be Digital”! • The focus of Telcos on digital innovation to deliver personalized customer experiences • The technology ‘Big Bets’ of tomorrow – and how Wipro is working on them today to help clients reimagine their business.


Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:30 PM
Exclusive Majestic Program Session
Bre Howell, Director, Gartner

Discover how to leverage Gartner resources and obtain insights and guidance to support decision making. Gartner subject matter experts present the top three 2018 inquiry topics along with case studies demonstrating how Gartner research helped the clients along with the corresponding steps. Through this exclusive session we will showcase the value that Gartner experts and Executive Programs provide for successful migrations from traditional business to digital-driven organization. An exclusive opportunity to explore how through Gartner experts you can continuously tap the breadth of this community to draw on advice you need to support your goals, developing a compelling vision or strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 02:45 PM|Sunday, October 14, 2018 03:30 PM
Exclusive Enterprise Elite Session

Execute on your strategy for success! Join us for this exclusive session and learn how Gartner can help you take action on your strategy for success with Leadership Partner support and guidance combined with expert-driven insights, peer community feedback and member-driven content. Learn about the team of practitioners who will support you in your journey, hear real-world examples of peers who have been successful in achieving their mission-critical priorities, and get the opportunity to network with peers and Leadership Partners in small breakout sessions around a topic relevant to you. You will leave this session with a clear understanding of how working with a Leadership Partner combined with Gartner research and best practices from your peer community will help you accelerate your mission-critical priorities.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:00 PM|Sunday, October 14, 2018 03:20 PM
Orientation
Cindy Strachan, Sr Director, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner Symposium/ITxpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:15 PM|Sunday, October 14, 2018 03:45 PM
Gartner Zone: Choose IT Solutions With Confidence: How to Shortlist and Ask the Right Questions
Richard Cho, GVP, Gartner

With over 125,000 reviews, Gartner Peer Insights can help you create your shortlist and be prepared with better questions during the buying process. Learn about Gartner Peer Insights Customers’ Choice and how this distinction can aid in your decision making.


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Healthcare Unbounded: Technologies that Break the Institutional Barriers to Delivering Health Value
Mark E. Gilbert, Sr Director, Analyst, Gartner

Disruptive forces, emerging technologies and new alignments enable more value in healthcare: Many barriers prevent the cross entity orchestration of care today Technologies like blockchain, HIEs, digital twins and IoT enable you to break down the barriers among healthcare entities Deploy these technologies to drive innovation and deliver health value across the healthcare ecosystem


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Strategic Roadmap for Student Information Systems
Robert Yanckello, Sr Director, Analyst, Gartner

The student information system is an essential element of the institution's digital strategy. No longer just a system of record, the SIS is a primary engagement tool for both students and faculty. Standing still with your SIS is not an option. Gartner will explore the 3 to 5 future states of SIS. We will identify the gaps and explore the alternate migrations paths of renovation and replacement. Higher ed. CIOs will takeaway the key elements to a successful SIS strategy that will result in a modern, relevant SIS capable of supporting the institution's digital transformation.


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Life Science Companies' Top Transformative Technologies
Michael Shanler, VP, Analyst, Gartner

Life science companies are jump starting their drive to apply digital technologies in their businesses none too soon! The digital future is happening now, your partners and customers are on the move. Learn what impact emerging technologies; IoT, AI, and Blockchain, are having now on LS business and how you can adopt and apply these technologies to deliver health value to your customers.


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
A Roadmap for Banks in the Age of Human Augmentation
Vittorio D'Orazio, Sr Director, Analyst, Gartner

This session examines the steps needed to achieve human augmentation that includes AI, automation/RPA and IoT: - Why Human Augmentation Is So Important to Banks Today - First Step: From Experimenting to Deploying - Reaching Maturity: From Sowing to Harvesting - Running AI: From Revenue Generation to Risk Management


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
For Agile Modernization in Government, Stop Admiring the Mountain and Start Climbing
Cathleen Blanton, VP, Analyst, Gartner

Transformation won't happen through digital government programs that tinker around the edges. Government needs to be brave and strategic, and embark on the biggest transformation of a generation, rebuilding a digital-native-oriented government. How do you stop being intimidated by the magnitude (of work, funding/technical debt, cultural impediments) and break it down into finite, manageable steps in multiple dimensions (financing, technology refresh, new service delivery models and organizational change management).


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
The Robotics Era: Coming to an Insurance Company Near You
Kimberly Harris-Ferrante, Distinguished VP, Analyst, Gartner

Increasingly, insurance companies are beginning to deploy a variety of artificial intelligence and robotic technology to support the business. However, this traditional industry is only at the beginning of learning how to effectively use these solutions and how to change the internal culture to make their use more successful. This presentation will review the range of robotic technologies which insurance CIOs should be aware of, highlighting the best use cases and deployment models for each.


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
It’s Time for Manufacturers to Raise Their Innovation Quotient With Edge AI
Michelle Duerst, Sr Director, Analyst, Gartner

Manufacturers can no longer incrementally improve innovation, but must transform to become disruptors or risk being disrupted themselves. CIOs and IT leaders should use AI to improve product innovation. This session will provide attendees an overview of insights and lessons learned from real world examples.


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
How to Bypass Junk and Unlock Value in the Connected Car
Michael Ramsey, Sr Director, Analyst, Gartner

The connected car is like an overloaded storage unit filled with junk and a little treasure. This session will show you the promise of the connected car, and its challenges and how you can create a strategy to get the most out of the data coming from millions of connected vehicles.


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
How Oil and Gas CIOs Can Design IT's Operating Model to Be Fit for Digital
Simon Cushing, Sr Director, Analyst, Gartner

The typical oil and gas IT operating model has been optimized for cost-effectiveness and service delivery. This model is challenged by the changing role of IT and growth of information and technology capabilities throughout the enterprise. This session explains how oil and gas CIOs can understand the forces driving change and apply a framework for design of a new IT operating model.


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Refocus on Customer Centricity for Retail Digital Business Success
Joanne Joliet, Sr Director, Analyst, Gartner

Many retail companies are still organized to successfully operate in silos instead of structured, to support unified commerce and digital business. This session will assess retailers who have "gotten it right" and offer inspiration on how to transform your own organization with an organization structure that blends human capital, machines and partners for digital business success.


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Is It Time to Get Serious About Blockchain in Government?
Rick Holgate, Sr Director, Analyst, Gartner

Governments have been seduced by the promises of blockchain in innumerable use cases. Was all the giddiness worth it? What have we learned? Is it finally time to sober up and get serious? Or is the binge still on? Looking back on a year of irrational exuberance, we observe some moments of lucidity and offer advice on thinking rationally and constructively about next steps.


Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:00 PM
Fintech Trend Watch with Google Cloud
Greg Brail, Principal Software Engineer, Google

In an era where customers and investors expect mobile banking from financial services companies, the pressure is on to continue advancing digital strategies. While the industry has an intense focus on mobile apps, mobile is just the beginning of the fintech revolution. In this session, we’ll explore emerging technology trends in the financial sector. Join us for a discussion on going beyond mobile and creating better experiences through the use of APIs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Meetup: Culture Hacking Brainstorm
Peer Open Discussion (no Gartner facilitation), ,

Culture hackers can often get a lot more concrete change in less time than those focused on big transformations. What are the hacks you are using or that you think you could use in your workplace to spark the culture change you need? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Meetup: Fostering Innovation in Healthcare
Peer Open Discussion (no Gartner facilitation), ,

Discuss successes and failures in encouraging innovation and creativity in Healthcare. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Meetup: Fraud and Cybersecurity in the Banking Industry
Peer Open Discussion (no Gartner facilitation), ,

Fraud and cybersecurity are at the forefront of IT discussions within the banking industry. What have you found to be successful? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Meetup: How Are You Leveraging Blockchain in Financial Services?
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss your thoughts on how private blockchain could fundamentally change business processes by making them more transparent and auditable. What scenarios are you evaluating? What risks/challenges do you see? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Meetup: Extracting Business Value from IoT and Sensors
Peer Open Discussion (no Gartner facilitation), ,

The Internet of Everything and IoT have been around for more than a decade. How is this concept maturing? How have you leveraged the data to create insights that optimize your business and re-define your processes? Which opportunities, processes and platforms should be re-considered in order to thrive in the digital era? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
First-timer Meetup: Tips & Advice for Making the Most of Your Event Experience
Peer Open Discussion (no Gartner facilitation), ,
Garry Zacheiss, Director of Platform & Systems Integration, MIT

Are you new to Symposium/ITxpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your Symposium/ITxpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Mentor-led Meetup: Recruiting & Retaining Diverse Talent in Utilities
Jill Hanson, Director of IT Enterprise Systems, Madison Gas & Electric

It can be challenging to recruit and retain diverse talent in the Utilities industry. Join this Meetup to discuss which techniques you have found to be effective, as well as those you would not recommend. How are you attracting young talent to your organization? How are you attracting and developing women in IT? What challenges have you faced during the recruiting process? What feedback have you received from exit interviews? What is your organization doing to make positive changes for the future? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Mentor-led Meetup: Digital Transformation in Quebec (discussion in French)
Alain Pinsonneault, Manager, ICT Strategic Planning and Cross-Functional Projects, Hydro Quebec

How will digital transformation change your business model? What are your main challenges? What are the business issues that concern you? Do you need to review your service offering? What impacts will this have on your current way of doing things? Do your clients understand the impacts? Do your customers endorse this change? Please note: This discussion will be in French. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: How to Best Leverage Compelling IoT Plans? (Limited Capacity, First Come First Served)
Nathan Nuttall, Sr Director, Analyst, Gartner

IoT drives new business models, processes and the use of new technologies throughout the enterprise. All of which are challenging to balance both commercially and technically. This discussion focuses on how to manage these challenges and create business value from IoT deployments using compelling IoT strategies and plans. This is an open forum to ask questions, interact and gain insights from Gartner and your peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: What Are the Top Technology Trends Impacting Midsize Enterprises? (Exclusive for Midsize Enterprise Attendees - Limited Capacity, First Come First Served)
Joseph Provenza, Sr Director, Analyst, Gartner
Mike Cisek, Sr Director, Analyst, Gartner
Joseph Provenza, Sr Director, Analyst, Gartner

Join a small group of midsize enterprise CIOs for this highly interactive Q&A session. Frequently asked questions include: • What are the top technology trends impacting midsize enterprises? • Which technologies can improve business outcomes for midsize enterprises? • How can midsize enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:15 PM
Ask the Analyst: How to Address the IT Talent Challenge in Communication Service Providers (Limited Capacity, First Come First Served)
Mentor Cana, VP, Analyst, Gartner

CSPs entering or servicing the evolving communications market face challenges attaining the skills and competencies required. CSP CIOs' success in developing talent for digital business hinges on addressing skills, culture and leadership transformation. In this session, we'll discuss the steps through specific examples about how other CSPs have collaborated with HR to address their challenges.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:30 PM
Roundtable: Megatrends and 3D Printing — The Future of Manufacturing
Moacyr Gomes, VP, Executive Partner, Gartner

Let us, Gartner, you and your peers, put on the table what are the megatrends that are and will drive the future in manufacturing. Let's discuss the applicability of these trends today and also play a devil's advocate game. The expectation is that you will leave with enough "ammunition" to battle the introduction of new technologies in your business organization environment.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:30 PM
Roundtable: The Future of Artificial Intelligence in Federal and Defense Organizations
Amos Auringer, VP, Executive Partner, Gartner

This session explores the opportunities for AI in various strategic initiatives and use cases and redefining User Experiences.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 04:30 PM
Roundtable: What Has Been Your School Higher-ED: Banner 9 Upgrade Experience
Ken Freeman, Executive Partner, Gartner

Roundtable discussion for those who are going through and that have gone through an upgrade to the new Banner 9 platform. - What can one expect? - What are the 'key' areas of focus? - What additional training, support, communication is required for IT staff, Faculty, Staff, etc. ...? Members will share their experiences to identify best practices that can and should be developed.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 05:00 PM
Workshop: Technology Innovation in Financial Services
Colin Lindsell-Ocio, Executive Partner, Gartner
Robert Dreyer, Sr Executive Partner, Gartner

This workshop will focus on technology innovation in financial services, including how companies are driving innovation through a controlled process (STREET) with "selective aggression". Participants will leverage Gartner models to self-assess their organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 05:00 PM
Workshop: The Art of the One-Page Strategy for Government and Public Sector CIOs
Heather Colella, VP, Analyst, Gartner

Developing a strategy has gotten easier over the past few years—with 15 pages replacing hundreds. But even 15 pages can be 14 too many when trying to communicate how information and technology contribute to a successful mission. This session is designed to facilitate attendees through the process of creating their own 1-page strategy that tells a business story. In this session, attendees will: - critique examples of 1-page strategies to see what works and what doesn't - learn the art to creating a 1-page strategy and draft one for their enterprise - receive an outline for using a 1-page strategy as part of an executive presentation

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 05:00 PM
Workshop: Delivering Transformation Through Execution Excellence
Ed Sterba, Sr Executive Partner, Gartner

Large-scale transformation initiatives have a 66% failure rate. Learn how to be part of the 34%. This workshop helps our clients learn "5 Keys" for Delivering Successful Transformation. The objective of this workshop is to bring awareness to critical factors beyond technology for a successful Transformation journey. The “5 Keys” are supported by our research and developed based on experiences of working with some of the world’s largest institutions who have attempted to implement complex transformational change across business and technology. The workshop provides an overview of the “5 Keys” and an opportunity for participants to share experiences and points of view in a workshop setting. Participants will leave with a guide on how to assess their organization’s readiness for Transformation and best practices for successfully executing Transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 03:30 PM|Sunday, October 14, 2018 05:00 PM
EITL Working Session: IT Outsourcing Contracts — From Structure and Content to Proper Uses
William Maurer, VP, Analyst, Gartner
Joel D. Jennings, Leadership Partner, Gartner

Dedicated sourcing, procurement and relationship managers all too often achieve sub-optimal results when working with outsourcing vendors . The biggest challenge is achieving a fair contract, including what can/can't be negotiated, exiting cloud contracts, establishing risk management processes, and driving provider behavior. This workshop provides attendees key take-aways on how to best negotiate their outsourcing deals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 04:00 PM|Sunday, October 14, 2018 04:30 PM
Gartner Zone: Gartner’s Product Marketers Framework: Accelerating Your Impact
Hank Barnes, Distinguished VP, Analyst, Gartner

Today’s Product Marketers are facing increasing challenges related to creating awareness, accelerating marketing impact on the sales process, and leveraging key activities along the traditional buying process. We will highlight some of Gartner’s recent research designed specifically for the Product Marketer, with focus on critical areas like the Product Marketer Framework, Customer Buying Journey, Demand Generation, and Account Based Marketing. This session will also highlight measures to lead the Marketing organization, optimize budgets, and leverage new marketing technologies.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
From Uniform to Unique: The Radical Transformation of Manufacturing
Pete Basiliere, VP, Analyst, Gartner

New manufacturing technologies are driving buyer demand for customized products and services. The evolution from modest product enhancements to a radically new customer offering will be facilitated by these technologies. Yet this transformation is not possible without the appropriate infrastructure and security. Learn what is necessary for IT to support the evolution that you will experience through 2023.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Letting Go of Government Constraints to Enable Adoption of Public Cloud
Neville Cannon, Sr Director, Analyst, Gartner

Public cloud is now “business as usual” in most industries except government, which has been slow to embrace cloud. Recent survey data indicates government CIOs are willing to make the move to cloud but challenges remain. This session will provide advice about how CIOs can enlist their security, procurement and finance colleagues to join in the move to cloud.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Democratizing AI for Business Value in Utilities
Ethan Cohen, Sr Director, Analyst, Gartner
Ethan Cohen, Sr Director, Analyst, Gartner

AI technology engenders both massive promise and provokes striking fears in the utility industry. Democratizing AI is a framework for thinking about creating the right kind of AI for your organization and doing the best thing possible to unlock its value — making sure everyone has access to it.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
The Three Most Important Success Factors for Digital Transformation in Insurance
Jeff Haner, Sr Director, Analyst, Gartner

The level of digital maturity among life and P&C insurance organizations is still mediocre at best and many insurance CIOs struggle to scale or reap the benefits of their digital transformation efforts. This presentation will present the most common mistakes in digital transformation and suggest best practices to mitigate them increasing the chances of success.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Digital Government Success Lives and Dies on the Experience
Bill Finnerty, Sr Director, Analyst, Gartner

Meeting expectations for citizen experience doesn't happen by chance. Every interaction, whether direct or indirect, human or digital, impacts the overall experience of the citizen. In this session we will explore how a focus on experience changes the way IT engages the business and citizens and the role CIOs can play in having a positive impact on citizen experience.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
AI: The Healthcare Path From Hype to Value Requires Trust
Laura Craft, VP, Analyst, Gartner

AI holds both great promise and priority across healthcare. Move past the hype by following a path to value paved by trust. Understand the hype today around AI in healthcare and learn how organizations are realizing value from AI, including the evidence of that impact. See how you can create trust in AI to deliver even more business value.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
Digital Assessment in Education — Beyond Putting "Electricity to Paper"
Kelly Calhoun Williams, VP, Analyst, Gartner

Digital assessment was once about simply "putting electricity to paper." Today brings a wide variety of new ways to gain insight into learning, many of which will require new systems, new approaches and new conversations with instructional leadership. The CIO needs to be aware of the direction these trends are heading and how to position your institution or organization for this new future.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 04:45 PM
You Get What You Measure: Your New Retail KPIs for Digital Business Success
Robert Hetu, VP, Analyst, Gartner

Digital business requires new measurement criteria. This session will provide definitions and examples of key digital business KPIs that retailers need to implement in store, merchandising, supply chain, digital commerce, marketing as well as in supplier relations with CPG/manufacturing partners.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 05:00 PM
Gartner Eye on Innovation Awards for Financial Services
Juergen Weiss, Practice Vice President, Gartner
Pete Redshaw, Practice Vice President, Gartner

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion.


Sunday, October 14, 2018 04:15 PM|Sunday, October 14, 2018 05:00 PM
Demystifying AI for Financial Services with Google Cloud
Ed Morris, Head of Sales, Google
Rich Pina, Customer Engineering Manager, Google

Financial services organizations are banking on artificial intelligence to reinvent the legacy financial services business model, but most begin the AI journey with vast pools of data that have yet to be optimized. For 20 years, Google has worked to democratize data for billions of people. In that spirit, we’ll share real-world enterprise use cases and identify the next steps for bringing AI to your organization. Attend this session to learn more about unleashing information for unlimited computing.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 04:45 PM|Sunday, October 14, 2018 05:15 PM
Networking Break


Sunday, October 14, 2018 04:45 PM|Sunday, October 14, 2018 05:15 PM
Orientation
Tatiana Wells, Sr Director, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner Symposium/ITxpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.


Sunday, October 14, 2018 05:15 PM|Sunday, October 14, 2018 06:00 PM
Industry Closing Keynote: How Technology and Innovative Approaches Can Transform Your Organization
Megan Smith, Chief Technology Officer of the US (2014-2017); CEO, shift7, shift7

During her tenure as the third chief technology officer of the United States, Megan Smith fundamentally altered the composition of the federal government. Her team collaboratively recruited top talent “rabble-rousers” from Silicon Valley and other tech sectors to address such critical issues as artificial intelligence, education and training, urban and rural poverty, data science, and economic inclusion. Smith describes how they teamed up with colleagues to employ their talents and adopt new approaches to using data, innovation, and rapid iteration in order to create a more open, collaborative, and responsive government—and explains how your company can do the same.


Sunday, October 14, 2018 06:00 PM|Sunday, October 14, 2018 07:30 PM
Executive Programs Meet and Greet Reception

Executive Programs Members and Majestic attendees are invited to a Meet and Greet Reception to kick-off the week. Join us in the Executive Programs Member Lounge in Central Pavilion for networking with peers, as well as the opportunity to meet and mingle with Guest Keynote Speaker Megan Smith until 7:00 PM.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 06:00 PM|Sunday, October 14, 2018 07:30 PM
Enterprise IT Leaders Meet & Greet Reception

Enterprise IT Leaders Members and Enterprise Elite attendees are invited to a Meet and Greet Reception to kick-off the week. Join us in the Enterprise IT Leaders Member Lounge for networking with peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 06:00 PM|Sunday, October 14, 2018 07:30 PM
Gartner for General Managers Meet & Greet Reception

Gartner for General Managers & CEOs Members and Select Leadership attendees are invited to a Meet and Greet Reception to kick-off the week. Join us in the Gartner for General Managers & CEOs Member Lounge for networking with peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 06:00 PM|Sunday, October 14, 2018 07:30 PM
An Evening With Google Cloud

Join Google Cloud for cocktails and conversation with your peers and our engineers. You’re invited to a relaxing evening of drinks, hors d'oeuvres, and casual conversation on The Swan Crescent Terrace at The Swan Hotel on Sunday night. Come thirsty, leave enlightened!


Sunday, October 14, 2018 06:00 PM|Sunday, October 14, 2018 08:00 PM
CIO Welcome Reception featuring Southside Johnny and the Asbury Jukes (brought to you by IBM)

It's not the Asbury Park Boardwalk, but it's close! We're "havin' a party" and taking Sunday’s CIO Welcome Reception to a new level! Join us on the Disney Boardwalk at Atlantic Dance Hall for cocktails and performances by the world-famous Southside Johnny and the Asbury Jukes. New this year: we're inviting CIOs to bring along their teams to join in on the fun! Don't be late as admittance is first come, first served for this popular event.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 14, 2018 06:15 PM|Sunday, October 14, 2018 07:00 PM
Executive Programs Meet and Greet Reception Featuring Guest Keynote Speaker Megan Smith
Megan Smith, Chief Technology Officer of the US (2014-2017); CEO, shift7, shift7

Executive Programs Members and Majestic attendees are invited to a Meet and Greet Reception to kick-off the week. Join us in the Executive Programs Member Lounge in Central Pavilion for networking with peers, as well as the opportunity to meet and mingle with Guest Keynote Speaker Megan Smith.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 06:30 AM|Monday, October 15, 2018 07:30 AM
Sunrise Yoga

Begin your day with a yoga class designed to free your mind and relax your body. Stimulate every muscle group in the body with gentle stretching to lengthen your muscles from head to toe.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 09:00 AM
Attendee Breakfast

Join other attendees for breakfast before the day's sessions.


Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 09:00 AM
First-time Attendee Networking Breakfast

Attending Symposium for the first time? Start making connections right away during this special networking breakfast. You’ll receive tips and tricks on how to best navigate the event from Community Champions, our select group of attendees made up of Symposium alumni.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 05:15 PM
Enterprise IT Leaders Member Lounge

Please join us in our Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 05:15 PM
Executive Programs Member Lounge

Please join us in our exclusive members lounge with meeting and work facilities that help you refresh, meet peers or get some work done between sessions.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 05:15 PM
Gartner for General Managers & CEOs Lounge

Please join us in our Gartner for General Managers & CEOs Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 06:00 PM
Cisco Blueprint Studio

Meet with Cisco executives and subject matter experts to reimagine your work experiences. Let Cisco help you modernize your business, transform your workforce and talent, and create new business models. We're ready to share our experiences and partner with you, whether it's an executive meeting in our Blueprint Studio, or building a framework in our booth in our Blueprint Workshop, we can help you lead the future and see the benefits of connecting the possibilities.


Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 07:00 PM
Verizon Mobile Command Center

Come tour the Verizon Mobile Command Center next to the Dolphin Meal Pavilion where you can interact with the #OCR2018 team, get “hands on” with our vehicles, deployables, and technology platforms, and learn how we’re creating better outcomes for first responders…when every second counts.


Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 07:30 PM
Registration and Information

Registration and information hours for the day


Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 07:30 PM
Event Concierge

Stop by the Event Concierge desk, located right across from Registration in Dolphin Central Pavilion, to make the most of your time at Symposium/ITxpo. We can help you create a custom agenda, recommend the right Gartner expert to meet with, and book private meetings with our exhibitors.


Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 07:30 PM
Google AI Lab

Schedule a 1:1 meeting with a Google Cloud expert to learn more about how Google Cloud’s AI capabilities can help you build what’s next.


Monday, October 15, 2018 07:00 AM|Monday, October 15, 2018 07:30 PM
Google Work Reimagined

Be sure to visit our interactive office environment and see how Google Cloud is transforming today’s businesses into the smart, secure, and simple workplaces of tomorrow.


Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 08:30 AM
Focus Group: Innovate with us as we transform the Executive Programs experience (breakfast will be served)

Have your voice heard. Meet your peers in an intimate setting as we seek to better understand how we can help you be successful on your most critical priorities. Findings from the Gartner Executive Programs focus group will inform the evolution of our member experience. Breakfast will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 08:30 AM
Networking Breakfast for Banking CIOs

How is your enterprise addressing the emerging technologies of AI, Blockchain and Machine Learning? What is your best example of the influence that you, as CIO, are having in this areas? What does your Board of Directors need to know about Blockchain?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 08:30 AM
Networking Breakfast for Investment Services CIOs

How is your enterprise addressing the emerging technologies of AI, Blockchain and Machine Learning? What is your best example of the influence that you, as CIO, are having in this areas? What does your Board of Directors need to know about Blockchain?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 08:30 AM
Networking Breakfast for Insurance CIOs

How is your enterprise addressing the emerging technologies of AI, Blockchain and Machine Learning? What is your best example of the influence that you, as CIO, are having in this areas? What does your Board of Directors need to know about Blockchain?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 08:30 AM
Networking Breakfast for Financial Services CIOs

How is your enterprise addressing the emerging technologies of AI, Blockchain and Machine Learning? What is your best example of the influence that you, as CIO, are having in this areas? What does your Board of Directors need to know about Blockchain?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 08:30 AM
CIO Networking Breakfast: Driving Digital Transformation in State & Local Governments
Katelyn Powell, Sr Manager, Events, Gartner

Start your morning with other CIOs from State & Local Governments to discuss ways to approach digital transformation. Executive Partners will guide the conversations to include: How are you dealing with the politics of being an influencer in the area of digital government? What are your leading business cases to gain political support and funding for moving government services to the cloud? How are you balancing the need to develop more mobile services with the need for network and personal security protection?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 08:30 AM
Education Breakfast: Top Education Technologies
Jan-Martin Lowendahl, Distinguished VP, Analyst, Gartner
Robert Yanckello, Sr Director, Analyst, Gartner
Glenda Morgan, Sr Director, Analyst, Gartner
Terri-Lynn Thayer, VP, Analyst, Gartner

Learning Management Systems (LMS) , Student Information Systems (SIS) and Customer Relationship Management (CRM) technology are core pillars of your campus information systems platform today. This fast paced session will provide the key trends for these solution. We will equip you with the knowledge you need to evaluate and possibly revise your strategy for these three foundational technologies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 08:30 AM
Federal Breakfast: Learn to Innovate – Innovate to Learn (Exclusively for Federal Public Sector Attendees)
Janelle Hill, Distinguished VP, Analyst, Gartner

How do Federal agencies implement business driven innovation in their Department?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 08:45 AM
Global Enterprise Executive Experience Welcome Breakfast Hosted by Val Sribar, Gartner

Exclusive welcome breakfast for participants in the Global Enterprise Executive Experience, hosted by Val Sribar. Early access to keynote immediately following breakfast.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:30 AM|Monday, October 15, 2018 06:30 PM
The Journey to Cloud Gallery by IBM

Visit the IBM Cloud Gallery to learn how IBM works together with clients to solve their business challenges.


Monday, October 15, 2018 07:45 AM|Monday, October 15, 2018 08:45 AM
Midsize Enterprise Kickoff and Networking Breakfast (Exclusive for Midsize Enterprise Attendees)
Mike Cisek, Sr Director, Analyst, Gartner

Exclusive breakfast to kickoff the midsize enterprise attendee experience at Symposium/ITxpo. This is an excellent opportunity to learn about the specific midsize enterprise sessions planned for the week as well as connect with peers. To start the conversion, attendees will be presented with some of the key findings from recent midsize enterprise surveys and research. This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 08:00 AM|Monday, October 15, 2018 08:30 AM
Orientation
Anthony Pohl, Program Director, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner Symposium/ITxpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.


Monday, October 15, 2018 08:30 AM|Monday, October 15, 2018 09:00 AM
Orientation
Tracy Runko, VP, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner Symposium/ITxpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.


Monday, October 15, 2018 09:30 AM|Monday, October 15, 2018 10:30 AM
Gartner Opening Keynote: From Digital Transformation to ContinuousNext
Mark Raskino, Distinguished VP, Analyst, Gartner
Helen Huntley, VP, Analyst, Gartner
Kristin Moyer, Distinguished VP, Analyst, Gartner
Mike Harris, EVP, Research & Advisory, Gartner

Digital business transformation is upon us. Enterprises large and small recognize the power of technology to transform their ability to deliver value. But where is it leading? The Opening Keynote will connect the dots on your digital journey – from culture to technologies to strategy to operating models… all so you can adapt to a world of continuous change. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk, as well as through the Events Navigator app. The Dolphin Hemisphere Ballroom is reserved for CIO Experience attendees. Subject to availability, the ballroom may be opened up shortly before the session begins.


Monday, October 15, 2018 10:30 AM|Monday, October 15, 2018 11:15 AM
Networking Break


Monday, October 15, 2018 10:45 AM|Monday, October 15, 2018 11:15 AM
Gartner Zone: Gartner Executive Programs Case Study on Digital Transformation
Alex Izaguirre, Executive Partner, Gartner

Learn how Gartner Executive Programs helped a CIO overcome roadblocks to successfully execute on their Digital Transformation journey. Through partnership, the CIO progressed their digital initiatives beyond the experimentation and piloting stage, and effectively executed their Digital Transformation roadmap.


Monday, October 15, 2018 11:00 AM|Monday, October 15, 2018 12:30 PM
Workshop: How to Foster a Data-Driven Culture and Data Literacy to Drive Digital Business Success for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP, Analyst, Gartner

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 11:35 AM
Spotlight: ContinuousNext in the Public Sector
Kristin Moyer, Distinguished VP, Analyst, Gartner
Rick Howard, VP, Analyst, Gartner

Public sector organizations are adapting their operating models to keep pace in a world of continuous change. This session will provide key insights from the Symposium Opening Keynote to show how public sector leaders can benefit from — and contribute to — emerging practices so that their organizations can participate in the digital transformation of society.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Ask the Analyst: Should We Pivot From a Mobile Strategy to a Multiexperience Strategy?
Jason Wong, VP, Analyst, Gartner

Is your organization struggling with delivering mobile apps, or are not getting the results you expected from mobile app usage? Are you wondering if you should reallocate your budget and resources to new digital experiences, such as chatbots, voice apps, AR, VR, MR or PWA? Bring your questions and hear from your peers to discuss whether a multiexperience strategy is right for you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
A Practical Approach to Presenting to the Board of Directors for CIOs
Tina Nunno, Distinguished VP, Analyst, Gartner
Tina Nunno, Distinguished VP, Analyst, Gartner

Some CIOs say, "Every presentation in front of the board is an opportunity to get fired." Board presentations are often high stress encounters for CIOs and other executives. This session will present practical tips and techniques for dealing with board presentations, from reporting status to dealing with digital discussions.


Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Top Trends in Security for 2018/2019
Peter Firstbrook, VP, Analyst, Gartner

This presentation will outline ongoing changes in security operations/policy/organization, technical migrations, shifts in security mindsets, societal changes, and modifications in adversarial tactics that CISOs and their direct reports should monitor. Attendees will learn strategic changes that aren't yet widely recognized but will have broad industry impact and significant potential for disruption. Through 2022, technologies related to these trends will reach a level of maturity that crosses a critical tipping point.


Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Ask the Analyst: New Realities for Digital Battle — the Data-Centric Bank
Alistair Newton, VP, Analyst, Gartner

The battle is now around data. Here we will explore aspects of the Physiology of Money and explain how banks can scale around a new vision for customer data.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Applications 2023: Driving Change in a Digital World
Dennis Gaughan, VP, Analyst, Gartner

Digital Business is creating unprecedented change to how organizations must deliver software capabilities to meet business goals. Applications 2023 is Gartner's five-year vision of how technology, delivery models and skills have to change for CIOs and application leaders to drive the changes in their organization and ensure success.


Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
The Top 10 Strategic Technology Trends for 2019
David Cearley, Distinguished VP, Analyst, Gartner
David Cearley, Distinguished VP, Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.


Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Creating a Culture That Is Ready for Anything
Leigh McMullen, VP, Analyst, Gartner

The only thing that is certain about the digital future is that enterprises will be required to transform quickly and often. But most enterprise transformations fail because of their culture. Take the challenge of continuous transformation and turn it to your advantage by developing a culture that is ready for anything.


Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Ask the Analyst: How Are CIOs Winning the Argument for Faster, More Flexible IT Funding?
Jaime Capella, Distinguished VP, Advisory, Gartner

Today's IT funding model is broken. Project-based funding and rigorous ROI expectations hamper continuous delivery and are biased against innovative, test-and-learn ideas. And while CIO budgets are heavily scrutinized a growing share of IT spending is business-led. This session will discuss how CIOs are making the case for change to their CFOs and answer questions about the practicalities of moving from project to product-based funding, and managing IT-led and business-led technology funding holistically.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Top Trends in Analytics That Will Change Your Business
Gareth Herschel, VP, Analyst, Gartner

AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of intuitive interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.


Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
2019 Top 10 Trends and Technologies Impacting I&O
David Cappuccio, Distinguished VP, Analyst, Gartner

As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while adapting to the increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.


Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
CIO Meetup: Presenting Cybersecurity to the Board
Peer Open Discussion (no Gartner facilitation), ,

Share best practices for an effective and concise approach to presenting cybersecurity and threat management to the board. For example, do you include information internal to your organization, as well as information on your industry? Should you include vendors and show how they're protecting your data, services provided or other "assets"? What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: Tactics for Strategic Cost Optimization in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

What methods do you use to optimize your costs? Do you have central management of cost optimization efforts? Are your efforts reactionary to cost reduction targets? How can you leverage a more strategic cost optimization approach to stretch your IT budget? Discuss your current tactics with your peers on how to get the most bang for your buck. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Women CIO Meetup: Executive Communication With the Board of Directors
Peer Open Discussion (no Gartner facilitation), ,

It’s challenging enough as a CIO to get a seat at the Board of Director's table; however, when you’re a woman CIO, the challenge intensifies. What techniques, tips and advice can other women CIOs share who have been successful at this? What common languages does a woman CIO need to learn, fine-tune and adopt to have presence, influence and impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: How to Handle Application Portfolio Lifecycle Management When Most Apps are Past Their Useful Life
Peer Open Discussion (no Gartner facilitation), ,

When the majority of Enterprise Applications are past their useful life - ranging from custom built to COTS packages - how did you/do you tackle the challenge of retiring and migrating while continuing to run an aging portfolio? What measures should be taken to prevent getting in this situation again? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: Business Intelligence Platforms - What & Why?
Peer Open Discussion (no Gartner facilitation), ,

Have you gone with a traditional vendor or a disruptor? Why? What have been the benefits and pitfalls? What are you doing to exploit/mitigate respectively? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
First-timer Meetup: Tips & Advice for Making the Most of Your Event Experience
Peer Open Discussion (no Gartner facilitation), ,
Mike Dent, CISO, Fairfax County Government

Are you new to Symposium/ITxpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your Symposium/ITxpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: How Do You Make the Patient the Center of Your Healthcare IT Agenda? (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

Patient safety systems, engagement systems and convenience systems are core to making the patient the center of your IT strategy. Share how your strategy has addressed this so far. What changes will you be making over the next 12-18 months? What do you need to know before embarking on such a transformation? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Leading CIOs Should Introduce Venture Scaling for Advanced Digital Business
Graham Waller, Distinguished VP, Analyst, Gartner

Enterprises unable to break free from an industrial-era design built for stability will not survive if their industry experiences digital transformations. Progressive CIOs in industries where digital giants loom can maximize value contribution by helping their peers build a competency that combines new business value innovation with the ability to rapidly scale winning ideas.


Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:00 PM
Meetup: Leadership in Innovation & Strategic Business Change (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,

As a Global Enterprise, are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Contract Negotiation Clinic: Microsoft
Marie Sienkowski, Sr Director, Analyst, Gartner

Technology procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreement contracts and renewals because of the complexity of Microsoft's licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan a negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Contract Negotiation Clinic: How to Use Four Financial Models to Optimize Costs During Negotiations
Jo Ann Rosenberger, Distinguished VP, Analyst, Gartner

This clinic will walk through and illustrate through actual vendor scenarios how to use financial models as powerful tools when planning and strategizing vendor negotiations. The negotiation scenarios illustrated during the clinic will show how and when to use four different types of financial models and related action items for cost transparency and also to use as negotiation leverage. The analysis models will include TCA (total cost of acquisition), NPV, BAU demand forecasting, and "Make Me Whole" financial equivalency analysis for on-premises to cloud migrations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Roundtable: Using Digital Initiatives in a Midsize Enterprise to Focus on Sustainable Business Growth (Exclusive for Midsize Enterprise Attendees)
Luis Anavitarte, VP, Analyst, Gartner

Fifty-seven percent of midsize enterprises are not delivering digital initiatives and are at risk of losing competitiveness. Join us for this peer-driven discussion on ways to leapfrog to digital and consequently be able to start generating business moments and new business models.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Roundtable: Meetings Mastery: What Works, What Doesn't, What Will, What Won't
Kevin Hollister, Sr Executive Partner, Gartner

When you run a meeting, is it like making magic? Have you transformed your organization by taking your meetings from bad to good to great? We want to hear from those who have overcome toxic meetings, who are paragons of practice and process, and who are in demand because they know how to get things done in meetings. Our agenda is your meeting success story. Share it with your fellow attendees in this facilitated session with a Gartner analyst.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Roundtable: Confidence Looks Different Across Age and Gender — Are You Confusing That With Competence?
Christie Struckman, VP, Analyst, Gartner
De'Onn Griffin, Sr Director, Analyst, Gartner

The premise: It is not competence that separates the sexes and generations … it is confidence. There are differences between men and women both in their actual levels of confidence and in the display of confidence. There are generational differences as well. Confidence is built through action – if one tries something and has a success, that builds confidence which encourages more action and the cycle continues. So what can leaders do to get that action cycle going to support all the employees in their organization — no matter the gender or age?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
Roundtable: We're All Lost in the AI Woods — Let's Band Together to Succeed (Exclusive for Global Enterprise Executive Experience participants)
Whit Andrews, Distinguished VP, Analyst, Gartner
Michael Carraway, Executive Partner, Gartner

You can help your fellow travelers through the fog of artificial intelligence hype more than you know. Let's discuss what makes AI different and how to achieve an AI strategy to deliver business value for business leaders in an IT context. Almost everyone is getting started. We can fill in each other's knowledge and tactics gaps.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:15 PM
EITL Working Session: From Smart Homes to Smart Business With Conversational Platforms
Craig Prall, Leadership Partner, Gartner

Conversational assistants have invaded our homes and changed how we listen to music, interact with our homes, watch TV and shop. Now these technologies are beginning to invade the workplace. Join us in this discussion of how conversational assistants and related technologies are being used by your peers. This roundtable will focus on how this trend will extend and eventually transform the workplace over the next several years.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:45 PM
Aspiring CIO Workshop: Building and Executing a Cloud Strategy
Ed Anderson, Distinguished VP, Analyst, Gartner

Every organization must have a strategy for cloud computing. The benefits of cloud computing are too important to ignore, but there are many risks that must be managed for success cloud adoption. This workshop will provide practical guidance on how to build and implement a cloud strategy that can become the foundation for your cloud adoption and usage plans. NOTE: this workshop is geared to the needs of IT leaders who aspire to the role of CIO.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:45 PM
Workshop: Beyond Innovation, Why Oil and Gas Companies Are Elevating Their Digital Ambition (and Implications for CIOs)
Mark Bartram, VP, Executive Partner, Gartner
Tom Cahill, Sr Executive Partner, Gartner
Brian Demski, Sr Executive Partner, Gartner
Stephen Lefebvre, Executive Partner, Gartner

This industry-oriented workshop will address why oil and gas companies are elevating their digital ambition and positioning themselves to capture a digital future (while also minimizing the risk falling victim to sudden digital disruption).

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:15 AM|Monday, October 15, 2018 12:45 PM
Workshop: Apply Design Thinking to Unlock Customer Experience Innovation
Lars Van Dam, Research VP, Gartner
Marty Resnick, Sr Director, Analyst, Gartner

*Hands-on workshop* Increasingly, executive leaders view design thinking as pivotal to unlocking innovation. The approach transforms customer experience, a top priority for CEOs, CIOs and CMOs .This workshop will provide pragmatic, hands-on experience on how to conceptualize and execute design thinking to improve the an organization's ability to unlock CX innovation for products, services, offerings or applications. Pragmatic workshop on applying design thinking. For: CIOs, EAs, product managers, executive leaders

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 11:30 AM|Monday, October 15, 2018 12:00 PM
Gartner Zone: Stop This and Do That: Executing Your Digital Strategy
Nitin Mistry, Sr Director Consulting, Gartner
Saptarshi Routh, VP Consulting, Gartner

This session will dive into the most effective and innovative ways on how to measure and benchmark against peers your levels of current and aspired digital capabilities, your level of digital investment into building those capabilities, and finally the return and impact your business is recognizing from your various digital acceleration efforts.


Monday, October 15, 2018 11:45 AM|Monday, October 15, 2018 02:00 PM
Attendee Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.


Monday, October 15, 2018 11:45 AM|Monday, October 15, 2018 07:00 PM
ITxpo Open

Join us as ITxpo opens for the day. Speak to product experts, experience the newest technologies and services and get the answers you need from knowledgeable technology providers. Don't miss the "Top 10 Strategic Technology Trends Experience", a laboratory of innovation bringing Gartner identified technology trends together in a dynamic and immersive experience, utilizing Gartner insights to understand the immediate and future application of these technologies.


Monday, October 15, 2018 12:00 PM|Monday, October 15, 2018 02:00 PM
Select Program Session: The Urgency Imperative in Messaging
Bre Howell, Director, Gartner
Eric Trenk, Research Director, Gartner
Hank Barnes, Distinguished VP, Analyst, Gartner

Buying decisions often come down not to a choice of products, but a choice of projects.  This creates an imperative to understand and create urgency as part of messaging and sales discussions.   This session will explore the new buying dynamics and messaging approaches to create a story that sets the context for urgency.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 12:05 PM|Monday, October 15, 2018 12:25 PM
Gartner Zone: Tame Cloud Complexity with Gartner Cloud Decisions
James Handshoe, Sr Principal, Analyst, Gartner

The cloud market is complex. You're under pressure to navigate, figure it out, and decide--quick! You don't have time or money to waste--how do you make sense of shifting prices, complicated terms, and vendors offering different services? And how do you do this repeatedly? Can you capture the best terms and deals, before they disappear? Now, you can! Welcome to Cloud Decisions from Gartner.


Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
DXC Bionix: Your Passport to Digital Operations

Learn how DXC Technology’s approach to intelligent automation uses analytics and artificial intelligence (AI), lean principles and leading automation capabilities to produce greater insight, speed and efficiency for your business. Underpinning DXC BionixTM is our digital-generation delivery platform, which modernizes delivery to assure high-quality, repeatable services at significant scale. Our unique approach integrates DXC’s offering and industry solutions along with key partner IP, enabling IT and business automation to help drive client digital transformations.


Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
Digital Transformation Sucess with Value Stream Management
Lance Knight, SVP GM ConnectALL, ConnectALL

In the digital era, CIOs are under pressure to create greater value for customers through innovation, while reducing time to market, improving quality and increasing efficiency. Agile and DevOps are key digital transformation practices employed by enterprises to modernize their application delivery, but these are not enough to prove that their transformation is delivering real value that can be measured and optimized. Practising an approach that brings end-to-end value stream management is a key success factor.


Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
Going From AI Proofs to AI in Production in Government
Toby Cappello, VP of WW Expert & Delivery Services for Watson AI, IBM

Government isn’t getting the same value from AI as the commercial sector. Challenges with skills, culture, and organizational process all contribute to slow AI adoption. However, commercial organizations have had to overcome similar challenges. In this talk, you’ll hear the keys to success with AI, being followed by IBM commercial clients driving successful use cases to increase performance, lower costs, and improve the end-user experience.


Monday, October 15, 2018 12:10 PM|Monday, October 15, 2018 12:30 PM
How Intelligence Powers The Modern Workplace
Dave Heller, Sr. Product Marketing Manager, Microsoft

Intelligence in Microsoft 365 amplifies human capability and supports ingenuity to spark new ways of working. AI across Microsoft 365 leverages vast datasets and algorithms, delivering experiences that increase productivity, unlock hidden insights, and facilitate collaboration.


Monday, October 15, 2018 12:15 PM|Monday, October 15, 2018 01:15 PM
Healthcare Providers Lunch: Foster a Coalition Among Healthcare Providers to Jointly Develop Business Capability Frameworks for the Industry
Mike Jones, Sr Director, Analyst, Gartner
Alistair Jacques, SVP CIO, Fairview Health Services

Gartner’s Healthcare analyst, Mike Jones and Fairview have partnered to develop a Business Capabilities Framework for Healthcare Providers. The focus of the session will be sharing Fairview’s Framework and Success in driving outcomes. After Fairview’s update, Mike Jones and Fairview will lead a group discussion to collaborate on: • Defining Business-Relevant Business Capabilities for Healthcare Providers • How CIO’s See Using Business Capability Frameworks to Impact Business Outcomes • How successful Digital Programs Leveraging Capability Frameworks Understand, Capture, and Analyze the Business Needs

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 12:15 PM|Monday, October 15, 2018 01:15 PM
Federal Lunch: IT Modernization Strategies for Federal Organizations (Exclusively for Federal Public Sector Attendees)
Cathleen Blanton, VP, Analyst, Gartner
Thomas Klinect, Sr Director, Analyst, Gartner

How do Federal agencies best perform IT modernization?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 12:15 PM|Monday, October 15, 2018 01:30 PM
Exclusive CIO Lunch: The Art of Leadership-Lessons from the American Presidency
Jon Meacham, , Pulitzer Prize-Winning Author, Presidential Historian

Pulitzer Prize-winning historian Jon Meacham explores what 21st-century leaders in different fields of endeavor can learn from the greatest moments of our common past. This presentation — non-partisan in content and tone — ranges from Jefferson’s pragmatism and JFK’s capacity to recover from his own mistakes to the management of conflicting egos as shown by Reagan and FDR and how George HW Bush dealt with the end of his Presidency. Meacham discusses how history can inform the decisions all of us make everyday in positions that demand creative and innovative solutions.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 12:30 PM|Monday, October 15, 2018 01:00 PM
Gartner Zone: A New Approach to How Gartner Partners With You and Your Team on Your Critical Security Initiatives
Steve Wenc, VP, Team Manager, Gartner

A Gartner leadership partner walks you through how we engage with you and your entire team on the way to successfully tackling one of your most critical priorities. From an initial planning workshop for you and your team following a comprehensive benchmarking exercise comparing you to your peers to identify and prioritize key initiatives, to the creation of a comprehensive project roadmap with proactive insights on how to overcome common challenges and pitfalls, to regular project team meetings and course correction as needed until the project is accomplished, learn how Gartner remains by your side every step of the way.


Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 12:55 PM
Checklist For Global SDWAN Transition
Victor Hou, Director of Strategic Enterprise Accounts, Expereo

SDWAN offers tremendous benefits for enterprise customers in cost savings, visibility, efficiency, control, enabling cloud, and much more. However deploying, managing, and supporting SDWAN is still very new for most enterprises especially with the vast amount of information and suppliers in the market place. This session will go through a checklist built based on 10+ years of global deployment for network and SDWAN across 200+ countries to help you ensure you select the right combination of partners for this future of WAN transformation.


Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 01:00 PM
Intel Unite®
Dave Buchholz, Principal Engineer, Intel Corporation

Come hear how Intel’s Unite® platform is providing a next generation open collaboration platform for workplace transformation. Our simple to use and deploy stack can deliver anything from simple wireless display up to a full Skype room, Zoom room, WebEx or Telepresence experience at a fraction of the cost of traditional models or hardware required today.


Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 01:00 PM
Magic Quadrant: Software Asset Management Tools
Roger Williams, Sr Director, Analyst, Gartner

This session takes a look at the latest Magic Quadrant covering SAM tools, understanding significant changes and trends in the market space.


Monday, October 15, 2018 12:40 PM|Monday, October 15, 2018 01:00 PM
Augmented Analytics: 100% Adoption of Your Enterprise
James Butz, General Manager, Perficient, Inc.

Gartner estimates analytics adoption at about 30% of employees. To expand adoption to 100% of your enterprise, you’ll need to go beyond conventional dashboards and leverage modern technology to proactively bring insights to users. Watch these live demos for ideas on how to implement augmented reality, chatbots, voice, and natural language technology. Learn how to deliver intelligent recommendations and insights that transform your business.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Solution Provider Sessions


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Unlocking Innovation in a Multicloud World
Fabio Gori, Senior Director, Head of Cloud Marketing, Cisco

Multicloud is the new reality, but it can be tough to innovate in such a fragmented environment. Join this session to learn a strategy for managing this complexity.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Funding Innovation Through Cost Optimization
Keith Barthelmeus, VP, Technology Business Management and T, Brinks
Jarod Greene, VP Product Marketing, Apptio
Wes Eugene, Senior Manager, TBM & Service Delivery, Aflac
William Leaming, SVP, First Citizens Bank
David Shive, Chief Information Officer, General Services Administration

Are run costs starving your innovation agenda? Funding critical digital transformation initiatives can be a struggle. Hear best practices for funding growth through optimizing run costs, and learn how technology leaders can become trusted innovation partners for their organizations.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
The Digital Transformation Imperative: Culture Matters Most
Samuel Tepper, Senior Director, Salesforce

Digital transformation begins with the employee. As executives focus on ensuring they meet the ever-changing expectations of customers, they also need to meet and exceed the expectations of their employees. Join Kevin Gibbs, CEO & Co-founder of Quip, Salesforce's mobile cloud collaboration platform, on how to approach about the critical intersection of software, culture, and employee empowerment.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Pull Back the Curtain: Make AI Work for Your Business
Scott Penberthy, Director, Applied AI, Google Cloud
Mike Branch, Vice President Data &. Analytics, GEOTAB

The impact of artificial intelligence (AI) on the future of our economy is undeniable. The industry has been discussing AI and ML for some time, but enterprises still grapple with infusing their workloads with AI and finding the best AI use cases. In this session, get an overview of how Google Cloud is creating AI solutions that easily plug into your existing workflows to give your business the power of AI.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
How Video Communications Helps Drive a Culture of Innovation
Harry Moseley, CIO, Zoom

Nasdaq is a leader in innovation for the capital markets. Learn why they switched to Zoom for video communications and how this change has helped them bring together more than 3,500 colleagues in over 50 offices from 26 countries across six continents to drive innovation and exceed customer expectations as they strive to be the leading technology, trading, and intelligence provider to capital markets.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Market Leaders Adopt Low-Code to Transform Their Businesses
Anik Dubreuil, President/CEO Innovapost & CITO Canada Post, INNOVAPOST
Gordon Van Huizen, VP Platform Strategy, Mendix
Jerome Gouvernel, DVP & GM , ADP
Glenn Sanford, CEO, eXp World Holdings, Inc.

Learn from market leaders and disrupters. Three C-level executives discuss why and how they adopted low-code to disrupt and transform their markets; and how their teams are making their companies more competitive. eXp Realty disrupted the US realty market, going from being ranked #42 to the #7 size firm within a year; ADP’s TalentX product incubation team is able to innovate at start-up speed; and Innovapost, the Canadian Postal Company, is re-architecting the delivery system of its $2B/YR business with low code. Learn how your team can adopt low-code to improve your business results.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
How to Transform IT and Be Relevant to the Business
Chris Drumgoole, Chief Technology Officer, GE
Jay Chaudhry, CEO & Chairman, Zscaler, Inc.
Joe Drouin, VP & CIO, PulteGroup, Inc.

The cloud and mobility are powerful enablers of digital transformation, but many CIOs, CTOs and CISOs are grappling with legacy architectures and processes that haven't evolved in over 30 years. When apps lived in the data center, it made sense to invest in building a 'hub-and-spoke' network and to protect that network by employing a 'castle-and-moat' security model. But the new world of SaaS, cloud and mobility requires organizations to evolve their network and security architectures. In this session, Joe Drouin, CIO at PulteGroup, and Jay Chaudhry, CEO of Zscaler, will explore real-world experiences for successfully navigating the journey to the cloud.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Welcome to the Age of the Cloud Worker
Eve Phillips, Group Product Manager, Google Cloud
Andrew Lewis, Senior Manager, Information Systems, Whirlpool Corp.

The cloud has fundamentally transformed the world we live in. Today, everyone is a cloud worker — or should be preparing to become one. Mobility, speed, and collaboration are essential to thriving in the cloud era. Hear from Eve Phillips of Chrome Enterprise and Andrew Lewis of Whirlpool explains the benefits of a cloud-connected workforce and how to rethink workplace technology.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Connecting Moments with Blended AI & Next Gen Communications
Bruno Bertini, Solution Lead, Genesys

To drive growth, leaders must take on a visible, assertive and decisive profile in directing your whole organization toward new business opportunities, new customers and new sources of revenue. It’s time to get out of the call center and into the boardroom. Connecting moments across marketing, sales, and services with streamlined and innovative technologies such as AI. The discussion will outline the imperative every company has to created connected experiences to drive new levels of customer engagement now and in the future.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Event Mesh: What, Why, How, Featuring Josh Carroll from RBC Capital Markets
Shawn McAllister, Chief Technology Officer, Solace
Joshua Carroll, Global Head of Market Data Technology, RBC CM

Event-driven computing is a Gartner-identified strategic technology for 2018, and a key component of digital transformation powering IoT, microservices, and hybrid-cloud deployments. But how do you design for it? This session will discuss how to deploy and connect Event Brokers to form a self-routing, self-learning and self-healing “mesh” that seamlessly transmits events across the distributed enterprise, as they are published. You’ll also hear from Josh Carroll, RBC Capital Markets, on how they’re implementing this architecture in practice.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
How Identity Enabled Our Hybrid IT Model
Sandy Dalal, Director of IAM, Allergan
Nick Fisher, Head of Identity Solution Marketing, Okta

Enterprises are saddled with an IT architecture that has evolved organically over time. Mergers, acquisitions, changing priorities, new applications, services and platforms create a huge flux in IT infrastructure. With the adoption of cloud and a drive to a more distributed workforce, IT is tasked with securely managing more users, on more devices, in more locations, accessing more applications, across both on-prem and cloud infrastructures. Come hear how Allergan is using Identity and Access Management tools to quickly and securely embrace the cloud, while simultaneous supporting legacy infrastructure.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:30 PM
Data Strategies for a Hybrid/Multi Cloud World
Billy Bosworth, CEO, DataStax

You are going to the cloud -- easy decision. You need a cloud strategy for critical data that today lives everywhere -- not so easy decision. In this session learn the pros and cons of today’s most popular enterprise data strategies for a hybrid/multi cloud world: before, during, and after the move. Join us in discussing how to support any cloud strategy with a data strategy that exploits hybrid and multi-cloud, breaks down data silos, and changes your enterprise future.


Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Best Practices in Implementing a Business Relationship Management Practice
Peer Open Discussion (no Gartner facilitation), ,

Share your experiences and best practices for implementing a Business Relationship Management function. How do BRMs work with the business to shape digital initiatives? Discuss the characteristics/skillsets required for effective BRMs. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Best Practices to Implement Agile Teams
Peer Open Discussion (no Gartner facilitation), ,

Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Best Practices in Exploiting Cloud Computing
Peer Open Discussion (no Gartner facilitation), ,

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Best Practices for Kickstarting Bimodal IT
Peer Open Discussion (no Gartner facilitation), ,

IT Executives are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learned so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
First-timer Meetup: Tips & Advice for Making the Most of Your Event Experience
Peer Open Discussion (no Gartner facilitation), ,
Todd Larivee, Infrastructure & Operations Manager, Missouri Department of Conservation

Are you new to Symposium/ITxpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your Symposium/ITxpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Driving Business Performance with Analytics in Manufacturing (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss using Big Data/BI/Analytics to increase business performance in Manufacturing. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Measuring and Communicating Enterprise Architecture Value (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss how you measure and communicate EA value. Are you digging deeper to see if there are other questions/concerns by the business? How do you effectively and efficiently go about this? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
Meetup: Conflict Management for Women in IT
Peer Open Discussion (no Gartner facilitation), ,

Share your most effective techniques and approaches for helping women deal with conflict in the workplace. What are some of the situations that are most challenging when dealing with peers in the enterprise? How does the gender of those in the conflict come into play? What techniques have you used to deal with difficult situations and still have positive outcomes and relationships? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 01:45 PM
GGM Working Session: Are You Ready for a Recession?
John-David Lovelock, Distinguished VP, Analyst, Gartner

2017 saw all of the top 10 IT vendors grow revenue. 2018 is showing strong revenue growth and 2019 looks positive. So what's the problem? In the working session, we will examine some of the worrying counter indicators and discuss what happened to IT Spending patterns during the last recession.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:00 PM|Monday, October 15, 2018 02:00 PM
EITL Working Session: Alignment, Prioritization and SRO: Getting Your Business to Step Up
Karen Viggiano, Sr Leadership Partner, Gartner

As the complexity of organizations increases and the gap in layers between senior managers and "do it" people increases, strategy execution becomes more difficult. This interactive discussion focuses on how PPM leaders and CIOs leverage the strategic realization office (SRO) — uniquely tailored to be more adaptive and agile in response to the accelerated need for value and results across an organization's portfolio of initiatives.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 01:15 PM|Monday, October 15, 2018 01:45 PM
Gartner Zone: The Dreaming, Diligent and Dedicated Leaders- Introducing Gartner for Startup and Tech CEOs
Bryan Britz, Managing Vice President, Gartner
Christine Adams, Practice Vice President, Gartner

The Digital Business Age has brought forth unparalleled opportunity in the IT Industry. The spirit of innovation, entrepreneurialism and action has spawned a perfect storm of startup, rapidly growing and expansion oriented companies. And yet, “ about 90% of startups fail… with 42% of failures being attributable to ‘lack of market need.’” Gartner wants to help YOU change those results and trajectory. Come learn about Gartner’s forthcoming engagement models to provide the insight, advice and action plans you need to make your business relevant to market needs, build it and grow it profitably. Our research and advisory services are here to help you succeed, and take it into sustainable growth, optimized operations and expansion to the next level within the industry.


Monday, October 15, 2018 01:40 PM|Monday, October 15, 2018 02:00 PM
Magic Quadrant and Critical Capabilities: Managed Mobility Services
Bryan Taylor, Sr Director, Analyst, Gartner

This is the presentation of Gartner's 2018 Magic Quadrant for Managed Mobility Services (MMS), a guide to the MMS market and vendors for outsourcing of the management of mobile devices used to support mobile workers and digital workplace use-cases.


Monday, October 15, 2018 01:40 PM|Monday, October 15, 2018 02:00 PM
Launching Sophie 3.0: Advancing Cognitive Computing in the Workplace
Chris Schmidt, Sr. Director - ITO Outsourcing, Stefanini
Fabio Caversan, , Stefanini

Stefanini: Additional Session Details Coming Soon


Monday, October 15, 2018 01:45 PM|Monday, October 15, 2018 02:15 PM
Exclusive Q&A with Presidential Historian Jon Meacham
Jon Meacham, , Pulitzer Prize-Winning Author, Presidential Historian

Join us for an exclusive question and answer session with noted presidential historian, Jon Meacham. Participants will also receive a signed copy of his best selling book 'The Soul of America'.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:30 PM
Gartner Zone: Achieving Digital Transformation Through Modern Data and Analytics Architecture
Jason Lewis, Managing Vice President, Gartner
Sanjeev Mohan, Research Director, Gartner

Data matters. Understanding and creating insight from data is transformational. The ability to collect and analyze data to create a competitive edge, generates new opportunities, and fosters innovation. However, the organization must build an architecture to support a conduit of timely, competitive business analytics. This presentation explains how an organization's technical professionals can build a solid foundation and architecture to deliver modern data and analytics.


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Top Trends in Application Architecture That Enable Your Digital Business Transformation
Elizabeth Golluscio, Sr Director, Analyst, Gartner

You want to capitalize on digital business opportunities, but your current application estate is holding you back. How do you adapt your core application systems to enable you to take advantage of new opportunities? To leverage digital business ecosystems? To exploit big data? To deliver awesome customer experiences? To allow your people to work smarter? This session discusses the top trends in application architecture that can help you modernize your application estate and enable your digital business transformation, as well as how adopting these trends will impact your organization.


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Ask the Analyst: How to Successfully Pursue DevOps From the Perspectives of Culture and Process
George Spafford, Sr Director, Analyst, Gartner

This session will give clients the opportunity to ask questions about organization, culture, leadership and process matters relating to DevOps.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Data and Analytics Strategy Explorations: Strategy as a Process of Continuous Learning
Frank Buytendijk, Distinguished VP, Analyst, Gartner

We've always viewed strategy as a rational top-down planning exercise and "learning" as fluffy and intangible. However, in becoming a data-driven organization, operating in uncertain environments, both views need to merge. Strategy and continuous learning become one. What does this mean for your data and analytics strategy?


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
From APIs to Digital Platforms: API Economy Lessons for Building an Ecosystem
Paolo Malinverno, VP, Analyst, Gartner

Any digital strategy needs to be enabled by an API-rich platform. Having an active ecosystem over the platform will give you solutions you would never have time or budget for internally. However ecosystems must be nurtured and managed. How are ecosystems built in the API economy? What makes them successful? What else do companies need to do to build an ecosystem to serve a digital strategy?


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Ask the Analyst: How Can Midsize Enterprises Exploit AI and Data Monetization to Grow Their Business? (Exclusive for Midsize Enterprise Attendees)
Alan D. Duncan, VP, Analyst, Gartner
Daniel Rotigel, Research Analyst, Gartner

CIOs in midsize enterprises must respond quickly to the changes caused by digitalization in order to increase sustainable business performance. Join our analyst and your peers to explore how successful CIOs focus on three critical areas to capitalize on the opportunities of digital business: how to ensure their personal job objectives are focused on business performance? How to accelerate the adoption of AI? How to monetize existing data assets and other intellectual property? This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We pre-qualify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Managing an Application Portfolio Demands More Than Application Portfolio Management
Andy Kyte, Distinguished VP, Analyst, Gartner

Software is expensive to acquire, but even more expensive to operate, support, maintain and modify. Managing a large, complex, diverse and aging application portfolio to meet all today's operational requirements while simultaneously modifying that portfolio to meet the short, medium and long-term demands of digital business is a herculean task that needs the full engagement of the CIO. This presentation offers practical advice on the three critical disciplines necessary for successful application management.


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
The AI Revolution: Learn Then Leap
Janelle Hill, Distinguished VP, Analyst, Gartner

We are at the beginning of a societal revolution fueled by artificial intelligence. Its potential to augment human effort, especially in analytical work and decision making, extend automation for digital scale and to discover patterns and categorize data volumes beyond human capacity will make it pervasive in our lives. This session will help CIOs develop a board-ready AI strategy and investment plan appropriate for their enterprise.


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
The Blockchain Scenario
David Furlonger, Distinguished VP, Analyst, Gartner

The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a roadmap to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Ask the Analyst: Five Best Practices for CIOs to Scale Their IoT Projects
Ganesh Ramamoorthy, Managing Vice President, Gartner

CIOs across industries have conducted various IoT pilot projects in their organizations and are now confident of the business impact and the RoI of these projects. The task now for CIOs is to take these projects to scale, across their organization for a larger impact and bigger business returns. CIOs must adopt best practices in five areas — infrastructure readiness assessment, data management and integration methodologies, IoT architectural frameworks, legacy OT and IT integration approaches, and IT-OT-IoT security techniques in order to put the processes in place and successfully scale their IoT projects.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
The Digital Transformation Journey: Evolving From Optimization to Disruption
David Yockelson, Research VP, Gartner

Despite clamor and activity centered around digital transformation, many organizations (whether end user or provider) don't have a specific roadmap that delineates the degree or the ultimate intent of their efforts. Since "digital transformation" can mean so many different things that range from business model to technical innovation, organizations must match a transformational strategy to outcomes that range from optimization to disruption, accounting for costs, risks, benefits, and cultural requirements along the way.


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
CIOs Can Raise Awareness With Diversity and Improve Engagement With Inclusion
De'Onn Griffin, Sr Director, Analyst, Gartner

Enterprises have pursued diversity initiatives expecting improved performance and enhanced culture. For some organizations the outcomes have been limited, disappointing or disruptive and continuing to put more efforts into diversity training has only increased the disruptive effects. CIOs should introduce inclusion initiatives to shift the focus from differences to shared goals and outcomes.


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Meetup: Driving Business Performance with Analytics
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss how you're using Big Data/BI/Analytics to increase business performance. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Meetup: Aligning IT to the Business in Manufacturing
Peer Open Discussion (no Gartner facilitation), ,

Join to discuss how IT can be transformed from a facilitator to a leader in Manufacturing Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the manufacturing industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Meetup: Cybersecurity for Midsize Enterprises - Increasing Awareness and Communication from Employee to Executive Level (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Meetup: The Role of IT in Implementing Cloud Solutions
Peer Open Discussion (no Gartner facilitation), ,

What are your thoughts on the role of IT in implementing cloud solutions? What has your experience been? What's worked? What hasn't? Are you and the business aligned in your thoughts? If not, do you have any recommended strategies for alignment? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
CIO Meetup: Creating & Identifying CIO Dashboard Metrics
Peer Open Discussion (no Gartner facilitation), ,

Creating a CIO dashboard can help to articulate IT's value to your business and your company's overarching goals. How have you organized your business facing CIO dashboards? What key metrics are needed at the CIO level? What KPIs do you use to show progress and track success? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Harnessing the Collective Powers of Digital Disruption, Innovation and Transformation
David Smith, Distinguished VP, Analyst, Gartner

Most organizations have an innovation or transformation effort. Yet these efforts often face the impact of disruption. Disruption can be an opportunity as well as a threat. CIOs working with chief strategy officers (CSOs) in their organizations are becoming more aware that they need to plan for, expect or create disruptions. Understanding the role of disruption and innovation is becoming integral to these transformations.


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
How IT Leaders Can Create a Culture That Performs
Jessica Knight, Director, Team Manager, Gartner

Culture is the #1 barrier to digital transformation cited by CIOs. This session prepares IT leaders to drive the culture their organizations need to meet strategic objectives by exploring four key issues: 1. What makes a culture perform? 2. How can I better understand the culture we have? 3. How do I operationalize the culture we need in my organization? 4. How must I help teams apply the culture we need in their day-to-day?


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Meetup: Fostering Innovation in the Federal Government (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

Discuss successes and failures in encouraging innovation and creativity in the Federal Government. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Meetup: Fostering Innovation in Oil & Gas
Peer Open Discussion (no Gartner facilitation), ,

Discuss successes and failures in encouraging innovation and creativity in Oil and Gas. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Gartner Consulting: Audits: Are You Compliant? How to Avoid Costly Audit Settlement Demands

Software vendors are invoking audit clauses to drive new revenue. How do you know if claims and cost exposures for noncompliance are valid? How do you constructively challenge unforeseen audit claims? Learn how to work though potentially huge unbudgeted costs when settling audit claims.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
Meetup: Cybersecurity - Increasing Awareness and Communicating from Employee to Board Level (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,

Join your peers from Global Enterprises to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 02:45 PM
2019 CIO Agenda: Securing a New Foundation for Digital Business
Andy Rowsell-Jones, Distinguished VP, Analyst, Gartner

Digital business is maturing, from tentative experiment to application at scale all across the whole economy. In the face of this profound change, how should CIOs respond? Come and find out what 3,102 of your peers are doing to build a new foundation to master this change. This session presents you with an opportunity to compare and contrast your view of the future with that of your peer group and so refine your leadership agenda for 2019.


Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Roundtable: Practical and Actionable Realities of Cost Optimization for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
William Maurer, VP, Analyst, Gartner

Dedicated sourcing, procurement and relationship management resources are lacking in most midsize enterprises. As new solution ideas come along on a regular basis, the constant pressure to focus on cost optimization persists. Join this peer-driven session to discuss approaches to cost optimization for applications and infrastructure services, cost optimization efforts are easier and quicker to achieve, and how to sustain cost optimization over the life of a contract.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Contract Negotiation Clinic: Software as a Service (Exclusive for Midsize Enterprise Attendees)
Jo Liversidge, Research Director, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements. Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group. Available to end users only, preregistration is required. Strictly limited to 30 attendees.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Roundtable: Making Creativity Part of Business As Usual
Irving Tyler, VP, Analyst, Gartner

"We want to innovate but everyone is too busy with their day job." If this sounds familiar to you, join this session to learn the practical approaches your peers are using to encourage innovation and experimentation within their teams and organizations. Discussion will focus in particular on the day-to-day behaviors that make creativity and innovation a habit rather than an exception.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Contract Negotiation Clinic: Negotiating With Oracle
Melanie Alexander, Sr Principal, Analyst, Gartner

CIOs are responsible for navigating the partner ecosystem, IT supply chain and the cloud. Learning to navigate the key trends, issues and cost risks for Oracle will help CIOs to balance and manage the volume and velocity of change within their organization, and to optimize internal resources.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Roundtable: Overcoming Cybersecurity Staffing and Skill Shortages in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Neil Wynne, Principal, Analyst, Gartner

Many midsize enterprises are struggling to attract and retain cybersecurity talent. Join us for this peer-driven discussion on how to manage with a small team. How have you successfully overcome these constraints? When is a managed service the answer? What makes the most sense to keep in-house? Preregistration is required. Seats are limited.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:00 PM
Roundtable: Commiserating Over the Challenges of Data Sovereignty, Residency, Privacy and Rights
Douglas Laney, Distinguished VP, Analyst, Gartner

In light of growing data breaches and misuse, layers of regulations and legal bewilderment, and related existential risks, what are savvy executives to do when property laws don't regularly apply to data, the physical location of data may actually matter, and data rights, privileges and obligations are not well-documented?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:30 PM
Workshop: IT Professional Development for the Digital Age
Diane Berry, VP, Analyst, Gartner
Izella Dornell, Sr Executive Partner, Gartner

The pace at which digital skills change is rapid and accelerating. The existing model of training and development can't effectively meet the demand of digital business. CIOs and digital business leaders must renovate their professional development strategy to create a learning culture that keeps staff engaged and motivated to build an agile and digital-capable workforce.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:30 PM
Workshop: Managing the IT Brand in the Age of Digital
Liam Durbin, Executive Partner, Gartner

CIOs should be concerned with their departmental brand as well as their personal brand. What CIOs want to be known for is changing in the age of digital. And the importance of managing the brand is increasing as the role of IT is increasing in business today. This workshop will give CIOs and senior IT leaders the tools to effectively manage their personal and departmental brands and see and understand how it is changing with technology.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:30 PM
Workshop: The Art of the One-Page Strategy
Heather Colella, VP, Analyst, Gartner

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between "business" and "IT" — there is one story for business success and that is the business story. In this session, attendees will: - critique examples of 1-page strategies to see what works and what doesn't - learn the art of creating a 1-page strategy and draft one for their enterprise - receive an outline for using a 1-page strategy as part of an executive presentation

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:30 PM
Workshop: Digital Evolution (Optimize-Innovate-Transform): How CIO’s Must Lead the Journey to Enable Business Model Transformation
Kevin Rooney, Executive Partner, Gartner
Tom Beck, VP, Team Manager, Gartner

The digital business challenge has evolved from define and align, to scale and transform. Leveraging digital capabilities to optimize current services is necessary but not sufficient. Organizations must build the innovation muscle, embrace disruptive thinking and find new business paradigms in transforming the organization. A tremendous opportunity for CIO’s to lead the change in leadership mindset and business model transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:00 PM|Monday, October 15, 2018 03:30 PM
Workshop: Cost Optimization: What Is It, Where Are You and What's Next?
Cindy Dye, VP, Executive Partner, Gartner
Scott Merriman, Sr Executive Partner, Gartner

In this workshop, participants will learn how to characterize their organization's cost optimization maturity. Using this information, participants will identify their readiness for more advance capabilities, and identify the best next steps to take. A key consideration during the workshop is how to build a cost optimization strategy and integrate it into the IT or business strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 02:10 PM|Monday, October 15, 2018 02:30 PM
Magic Quadrant: Mobile App Development Platforms
Marty Resnick, Sr Director, Analyst, Gartner
Jason Wong, VP, Analyst, Gartner

Application leaders face an increasing array of digital channels to support, from apps to chatbots to VPAs. We evaluate the major MADP vendors that are used to accelerate and scale mobile app development, as well as deliver post-app experiences supporting digital business.


Monday, October 15, 2018 02:10 PM|Monday, October 15, 2018 02:30 PM
Top 10 Strategic Tech Trends Q&A
Brian Burke, Research VP, Gartner

Interested in a deeper dive into this year’s Top 10 Strategic Technology Trends content? Bring your questions to this interactive session and learn from those posed by your peers.


Monday, October 15, 2018 02:40 PM|Monday, October 15, 2018 03:00 PM
Hype Cycle for Emerging Technologies
Don Scheibenreif, Sr Principal, Advisory, Gartner
Mike Walker, Research VP, Gartner
Brian Burke, Research VP, Gartner

Organizations are facing a storm of digital disruption that has significantly changed how technology is envisioned, built and consumed. CIOs must understand these emerging technologies to ascertain the impacts they will have on their business. This session will identify the key emerging technologies that CIOs must track.


Monday, October 15, 2018 02:40 PM|Monday, October 15, 2018 03:00 PM
Solving for a Culture of Collaboration
Keith Tanaka, Head of Strategic Sales, Lucidchart

Major shifts happening in the modern workplace are creating organizational challenges that IT professionals are left to solve. These challenges include an influx in the number of remote workers, the need to support multiple operating systems/devices and a way to maintain a cohesive workforce over multiple offices. In order to solve these challenges, companies need to figure out how to create a culture of collaboration. In this session, Keith will discuss how IT professionals can empower their workforce with visual solutions that not only promote collaboration, but increase clarity of thought and communication which, in turn, helps drive rapid innovation throughout an organization.


Monday, October 15, 2018 02:45 PM|Monday, October 15, 2018 03:15 PM
Gartner Zone: Creating Next-Generation Customer Experiences by Leveraging Easy-to-Use Cloud AI Services
Trevor Woodbury, Leadership Partner, Gartner

Improve the reach and functionality of devices and services to third-party UIs with Cloud AI interaction platforms. Enrich the functionality of solutions and deliver real-time AI models by evaluating trade-offs between internal development costs and third party solutions.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Solution Provider Sessions


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Meetup: Managing Risk in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

Join peers from the midmarket to discuss challenges, best practices and experiences around how they manage risk as risk management becomes ever more complex due to digital business. How do you find the right level of risk for your business? How does digital business impact your risk management approach? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
CIO Meetup: Leadership in Innovation & Strategic Business Change
Peer Open Discussion (no Gartner facilitation), ,

Are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Meetup: PMO and the ITPMO
Peer Open Discussion (no Gartner facilitation), ,

What are the real-world challenges of the different possible PMO and ITPMO structures and approaches? Where are the synergies and where are they unique? What has been your experience? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Meetup: Quick Serve Restaurants – Organizational Designs, Challenges & Best Practices
Peer Open Discussion (no Gartner facilitation), ,

As the world of technology continues to evolve at a rapid pace, what does this mean for your organizational design? What are the challenges in your current structure? Discuss successes and failures in trying to keep up with IT innovation and efficiency. What has worked? What has not? What are your goals in a re-design? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Workplace Technology Trends That You Should not Ignore
Sri Srinivasan, Vice President & General Manager, Team Collaboration Group, Cisco

We are seeing massive change in the workplace. The rise of open spaces, remote work and huddle rooms are transforming the physical spaces in which we work. At the same time, the tools we use are modernizing and becoming more specialized as they move to the cloud. User experience has never been more important as workers demand consumer-like ease of use. Embracing the right workplace trends can create an advantage when it comes to talent acquisition and retention, agility and innovation. Learn which technology trends you should pay attention to as you move your workforce into the future.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Data Defined. The Good, the Bad and the Ugly!
Shamlan Siddiqi, CTO, NTT DATA

Like it or not, individuals are increasingly in the driver’s seat when it comes to managing their personal data. Data intelligence, analytics, control and privacy/security are not only of paramount importance to businesses and governments, but to consumers too. As we enter the fourth industrial revolution, we as a society are at an inflection point – how do we maximize, harness and protect our data? This presentation will provide an overview of the state of the data economy in an opt-in era and what's ahead as we create change for meaningful and personalized insights with predictable outcomes.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
The AI Revolution Isn't Just About Big Data; It’s About Good Data
Babak Hodjat, Co-founder & CEO, Sentient
Babak Hodjat, Co-founder and CEO, Sentient Technologies

Artificial Intelligence isn’t just about modeling the world using big data; it’s about using data smarter and being adaptive to a changing world. Like humans, AI must evolve, adapt, and think creatively to prosper and thrive in an unpredictable world. Learn from the inventor of the technology behind Siri how evolutionary algorithms are creating AI solutions.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Xerox: Additional Session Details Coming Soon

Xerox: Additional Session Details Coming Soon


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Meetup: Is Robotic Process Automation Making a Difference? (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
AWS:Tips To Modernize Enterprise Apps including Windows,.NET
Sandy Carter, Vice President, Windows & Enterprise Workloads, Amazon Web Services

Cloud computing is accelerating digital transformation for enterprises, enabling application modernization with advanced technologies like machine learning, containers, and serverless architecture. Join Sandy Carter, VP of Enterprise Workloads to learn how customers are using AWS to accelerate innovation, design and modernize their enterprise application.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Meetup: Aligning IT to the Business in Financial Services (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

Join to discuss how IT can be transformed from a facilitator to a leader in Financial Services Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the FS industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Exclusive Enterprise Elite Session (2)

Execute on your strategy for success! Join us for this exclusive session and learn how Gartner can help you take action on your strategy for success with Leadership Partner support and guidance combined with expert-driven insights, peer community feedback and member-driven content. Learn about the team of practitioners who will support you in your journey, hear real-world examples of peers who have been successful in achieving their mission-critical priorities, and get the opportunity to network with peers and Leadership Partners in small breakout sessions around a topic relevant to you. You will leave this session with a clear understanding of how working with a Leadership Partner combined with Gartner research and best practices from your peer community will help you accelerate your mission-critical priorities.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Exclusive Majestic Program Session (2)

Discover how to leverage Gartner resources and obtain insights and guidance to support decision making. Gartner subject matter experts present the top three 2018 inquiry topics along with case studies demonstrating how Gartner research helped the clients along with the corresponding steps. Through this exclusive session we will showcase the value that Gartner experts and Executive Programs provide for successful migrations from traditional business to digital-driven organization. An exclusive opportunity to explore how through Gartner experts you can continuously tap the breadth of this community to draw on advice you need to support your goals, developing a compelling vision or strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
AI Requires More Real Intelligence Than you Think
Scott Tease, Executive Director, WW HPC and AI, Lenovo

We stand at the threshold of the Intelligence revolution, and AI is poised to explode over the next decade. So why is it so hard to get started? What are the barriers to widespread enterprise adoption of AI, learn how Lenovo helps customers overcome common obstacles and answer common questions such as: “What is a Data Scientist and why are they so expensive?” “What do you mean my data is ‘dirty’?” and “What the heck is a github?” We’ll also hear from a Lenovo customer who is doing pioneering work on AI in a university setting, and how they are using AI across multiple disciplines.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Making your Digital Transformation Work Better for You
Allan Leinwand, CTO, ServiceNow
David Record, Division Chief, Department of State

Your employees are the keys to successful digital transformation. When freed from onerous processes they can apply their creativity to amaze your customers and build better products. Join ServiceNow CTO Allan Leinwand to discuss the link between automation and innovation as a way to propel transformation and improve customer and employee experiences. Allan will be joined by David Record, Division Chief from the U.S. Dept. of State who will discuss rapid application development and modernization efforts to automate workflows and provide a common platform for more than 110,000 employees.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Mentor-led Meetup: Best Practices to Drive Digital Transformation in K-12
Steve Camacho, Chief Information Officer, Toronto Catholic District School Board

Join your K-12 peers to share best practices for driving digital transformation. Where have you found the most success in driving digital transformation? Have you developed digital strategic plans? What have you included in your plans? What is not included? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Dispatches From the Front Line of Digital Transformation
Ray Watson, Vice President of Global Technology, Masergy Communications

In this high-energy session, CIOs and IT leaders will hear the hard truths and unique details about the digital transformation journey made by three global enterprises and the key foundational elements their CIOs used to build their strategic plans. Attendees will gain real-world insights into: - Obstacles faced and traps to avoid - Best practices for establishing a foundation for IT innovation - The importance of network agility, real-time analytics, and security planning

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Meetup: Best Practices in Exploiting Cloud Computing (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly - especially within a Global Enterprise. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? As a Global Enterprise, what challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Secure The Network to Secure The Digital Business
Michael Benjamin, Sr. Director Threat Research, CenturyLink
Gaurav Chand, Executive Vice President, Centurylink

The speed with which a business extracts insights from data is what drives its competitive advantage. The same holds true for thwarting cyberattacks. Learn how embedding adaptive security across the network attack surface can strengthen your security posture while accelerating digital innovation.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Workshop: How An Open Work Culture Impacts the Economics of IT
Paul Buffington, Principal Solution Engineer - ITSM, Atlassian

What if you could fundamentally change the economics of IT? Atlassian believes "open work" leads to continuous learning which changes the economics of IT. Join Paul Buffington for a workshop on how continuous learning in IT will help you: - Increase service management with level Z support, a decentralized model for knowledge-centric empowered teams. - Drive incident management with effective communications to reduce outages and improve recovery time. - Improve change management with team collaboration to de-risk changes and streamline approvals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Create Actionable Intelligence to Elevate your Enterprise
Eric White, Director of Analytics & Data Management , ThyssenKrupp Elevator

Business Intelligence and performance-based analytics are a key component of any organization’s digital transformation arsenal. At the core of an effective BI program: the production of actionable intelligence—and the ability to transact with that intelligence in the field. This concept has enabled thyssenkrupp Elevators NA to improve processes across the organization and has set conditions for the next generation of cloud-based, self-service analytics and mobility. Learn how to elevate your BI program like thyssenkrupp and plot your course to a more intelligent enterprise with MicroStrategy.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Cloudera and Red Hat - The Future of Software Delivery in a Multi-cloud, AI/ML World (Note: Independent Software Vendors Only)
Christopher Wright, VP & CTO, Red Hat Inc
Michael Hollison, CMO, Cloudera

INDEPENDENT SOFTWARE VENDORS ONLY: Gain specific, practical insights into how software vendors can deliver complex AI/ML driven apps to run in any cloud infrastructure in a managed or self-provisioned infrastructure. Chris Wright, Red Hat Chief Technology Officer, and Mick Hollison, Chief Marketing Officer from Cloudera, give an overview of this new era, including examples of software providers' success today. This session will provide a Q&A period.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
"Putting AI to Work: Scaling Beyond the Lab"
Beth Smith, VP, Business Analytics Products & Solutions, IBM

AI is the new IT: Businesses everywhere are exploring its potential. But it’s not as simple as deploying traditional software. Businesses need to overcome a variety of hurdles to accelerating their AI, from incorporating new skills and tools, to establishing new methodologies and overcoming a lack of visibility into the decisions AI systems produce. As AI deployment accelerates, compliance and trust are critical. We’ll discuss lessons learned from thousands of AI engagements across industries and how to foster collaboration between teams that operate AI and users of these applications.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Enabling Your Business Success with Microsoft Azure
Arpan Shah, Sr. Director, Microsoft

With 95% of the Fortune 500 using Microsoft Azure for their digital transformation, join us to learn more. This session will share examples of enterprise customer success with Azure & cover topics including, running a hybrid cloud, building new apps, migrating successfully, managing data at scale & infusing AI into apps.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
5G: The 4th Industrial Revolution Will Transform How We Work
Matthew Montgomery, Director, Verizon Wireless Business Group
Shawn Hakl, Senior Vice President, Business Products, Verizon

Join Verizon for a discussion about how 5G solutions are poised to positively impact smart cities, education, healthcare, manufacturing and many more aspects of our lives. Matt Montgomery, director of Business & Partner Operations, and Justin Blair, Executive director of Product Technology, will present the critical technologies providing the building blocks of 5G, and how 5G will become a true game-changer for businesses today and in the future.


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:00 PM
Stop Compromising Your Business Data via SaaS and Web Apps
Manoj Raisinghani, Vice President Networking and Security, Citrix, Citrix

CIOs and leaders face the challenge of balancing security with experience when delivering apps in a multi-device, SaaS, hybrid and multi-cloud world! With many choices how will leaders reduce complexity and get better at mitigating risk of data loss, improve trust in SaaS and web apps while delivering world-class user experience? With Citrix, CIOs address real-time security and high performance of SaaS, web, mobile, and virtualized apps. Learn how a people-centric approach secures the expanding perimeter with simplified controls for access and use, deep visibility and intelligent analytics. 


Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:15 PM
Roundtable: Accelerating Infrastructure Innovation and Agility in a Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)
Arun Chandrasekaran, Distinguished VP, Analyst, Gartner

Accelerating infrastructure innovation and enabling agility is critical for the success of digital business. In this roundtable we will discuss how midsize enterprise I&O leaders can collaborate with their application and business peers to build the infrastructure, processes, skills and culture that will propel innovations in digital business.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:15 PM
Roundtable: Leading Digital Transformation in Federal/Defense Organizations
Amos Auringer, VP, Executive Partner, Gartner

This session addresses introducing innovation, emerging and advanced technology, and overall strategy for transforming how products and services are created and delivered.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:15 PM
Roundtable: Strategizing, Planning and Managing IoT Projects
Nathan Nuttall, Sr Director, Analyst, Gartner

Many enterprises starting out on their IoT journey lack mature IoT delivery approaches. Due to inflated expectations, over-the-top vendor marketing and poor upfront planning, many projects and PoCs have not made it into production. CIOs making their foray into IoT should prepare their enterprises by adopting an IoT benefits framework. This roundtable will allow questions to be asked and experiences to be shared.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:15 PM|Monday, October 15, 2018 04:15 PM
Roundtable: Measuring the Performance of the Office of the CIO (Exclusive for Global Enterprise Executive Experience participants)
Tina Carkhuff, Executive Partner, Gartner

CIOs should use metrics aligned to business outcomes to demonstrate how the OCIO contributes to enterprise success. CIOs using office of the CIO functions to support their leadership should: • Define metrics that are based on IT and business outcomes that the OCIO will help to achieve. • Report the metrics together with a supporting narrative that explains the OCIO's contribution to business success to key stakeholders across the enterprise. • Review the metrics on a regular basis as the objectives of the OCIO evolve in line with business needs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:30 PM|Monday, October 15, 2018 03:50 PM
Spotlight: How Enterprise Technology Adoption Profiles Impact CIO Performance
Hank Barnes, Distinguished VP, Analyst, Gartner
John MacDorman, Sr Director, Analyst, Gartner

This session will provide you with the opportunity to learn about Gartner Enterprise Technology Adoption (ETA) Profiles and their implications on CIO job performance. ETA Profiles are a new Gartner research methodology that consistently reveal deeper insights into organizational preferences and attitudes toward technology than traditional models. You’ll have the opportunity to help shape our research as we explore how CIOs can thrive and drive change by adapting to the ETA of your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 03:30 PM|Monday, October 15, 2018 04:30 PM
EITL Working Session: Effectively Governing Major Implementations
Scott Highman, Leadership Partner, Gartner
Jim Mosher, Leadership Partner, Gartner

So you got the approval for a major application initiative! You’re the dog who caught the car! Now what? This roundtable discussion will focus on improving your chances of success with minimal drama.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 04:00 PM|Monday, October 15, 2018 04:30 PM
Networking Break


Monday, October 15, 2018 04:00 PM|Monday, October 15, 2018 04:30 PM
Gartner Zone: IT Cost Optimization – Relevant Even in Times of Growth
Steve Monahan, VP, Consulting, Gartner

Cost Optimization continues to be a critical discipline for all organizations, from those responding to cost pressures to those seeking savings in current IT spend to re-invest in digital / transformational capabilities. Cost Optimization is not a single event, it’s an ongoing effort to align IT spending with business objectives. But many IT organizations don’t know where to start or which optimization initiatives will be the right fit for IT and business stakeholders. See how Gartner can help create line-of-sight into your IT spending so you can zero in on the right optimization initiatives.


Monday, October 15, 2018 04:10 PM|Monday, October 15, 2018 04:30 PM
Hype Cycle: Digital Workplace
Matthew Cain, Distinguished VP, Analyst, Gartner

CIOs must creatively balance the needs of individuals and teams against those of the organization. Gartner's Hype Cycle for Digital Workplace helps prioritize your workplace technology selection and unravels approaches that progressive organizations are deploying to harness the power of their workforce. Nobody wants to waste time and money chasing trends that go nowhere, nor does anyone want to be left behind.


Monday, October 15, 2018 04:10 PM|Monday, October 15, 2018 04:30 PM
Machine Learning Data Catalogs: Building May Lead You to Buy
Stephanie McReynolds, VP of Marketing, Alation

Data catalogs index tribal knowledge so that data consumers can find, understand and trust analysis. They activate data in the enterprise to increase analyst productivity and drive consistent governance. 100+ production implementations reveal that most teams begin by building vs. buying. eBay tried with 4 teams over 6 years. LinkedIn tried for 2 years and open-sourced the code. Both teams eventually adopted a commercial data catalog. Learn about the pitfalls of building and hear how the power of commercially available data catalogs is in the machine learning that drives business outcomes.


Monday, October 15, 2018 04:30 PM|Monday, October 15, 2018 05:15 PM
Guest Keynote: The Future of Humanity
Michio Kaku, Best Selling Author, Theoretical Physicist

Internationally-recognized futurist and popularizer of science, Dr. Michio Kaku offers a stunning and provocative vision of the future. Join the co-founder of String Field Theory as he predicts trends based on the latest frontiers in science and technology. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk, as well as through the Events Navigator app. The Dolphin Hemisphere Ballroom is reserved for CIO Experience attendees. Subject to availability, the ballroom may be opened up shortly before the session begins.


Monday, October 15, 2018 04:30 PM|Monday, October 15, 2018 05:30 PM
Focus Group: Innovate with us as we transform the Executive Programs experience (light snacks will be served)

Have your voice heard. Meet your peers in an intimate setting as we seek to better understand how we can help you be successful on your most critical priorities. Findings from the Gartner Executive Programs focus group will inform the evolution of our member experience. Light snacks will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 05:15 PM|Monday, October 15, 2018 07:00 PM
ITxpo Reception

Attendees are invited to join us for the ITxpo reception; come visit ITxpo to network, relax and unwind after the day's sessions.


Monday, October 15, 2018 05:30 PM|Monday, October 15, 2018 05:50 PM
Create Your Own Starbucks Mobile Payment in 8 weeks

Actminds has a complete and flexible digital mobile payment solution, in use by more than 100 financial institutions; with SaaS back-office in the Cloud and REST APIs. All with a unique differential: Offline Payment. Consumers don’t need Cell, Bluetooth, NFC or Wi-Fi available to make their payments. Never lose a sale again!


Monday, October 15, 2018 05:30 PM|Monday, October 15, 2018 05:50 PM
AWS: Self-Service Software Procurement & Service Management
Luis Soto, Manager, Amazon

Large enterprises face unique procurement, migration, scaling, and management challenges with their software portfolio. AWS Marketplace and Service Catalog combine to address software lifecycle challenges uniquely. Discover solutions from more than 1,400 ISVs that you can quickly deploy. Pay only for what you use, by the hour, month or multi-annual contracts.


Monday, October 15, 2018 05:30 PM|Monday, October 15, 2018 05:50 PM
Overcoming First-generation Data Lake Challenges
Dan Potter, VP Product Management and Marketing, Attunity

Over 90% of first generation data lake initiatives failed to deliver business value. Join us to learn how some of the most respected Fortune 100 organizations have realized success as they move to next generation cloud, data lake and streaming architectures.


Monday, October 15, 2018 05:30 PM|Monday, October 15, 2018 05:50 PM
Hype Cycle: Midsize Enterprises
Mike Cisek, Sr Director, Analyst, Gartner

IT technologies that can improve midsize enterprise outcomes are the focus of this Hype Cycle. Some technologies cited are mature, but underutilized by midsize enterprises. Others are leading-edge technologies that, while less proven, have compelling potential for most midsize enterprises because of their unique requirements and scale.


Monday, October 15, 2018 05:30 PM|Monday, October 15, 2018 06:15 PM
Fireside Chat with Dr. Michio Kaku
Michio Kaku, Best Selling Author, Theoretical Physicist

Continue the conversation with Guest Keynote Speaker Dr. Michio Kaku on ITxpo. Bring your questions to this fireside chat, immediately following his presentation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 06:15 PM
Who's using a cloud browser today? You'd be surprised.
John Klassen, Product Marketing Manager, Authentic8

Almost all successful attacks originate from the public internet, and browser-based attacks are the leading source of attacks on users. Information security architects can't stop attacks, but can contain damage by isolating end-user internet browsing sessions from enterprise endpoints and networks. Learn how users like you implement browser isolation using Silo, Authentic8’s cloud browser.


Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 06:20 PM
UX Strategies to Create Value with Video Collaboration
Kirk Muffley, Vice President, AVI-SPL

Hear insights from global F100 peers about the UX framework for creating value from your investment in video conferencing and collaboration in the digital workplace. Successful programs have user-centric models to design, deploy, embed, and measure UC and video technology as a business enabler.


Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 06:20 PM
Digital Crisis or Redemption - The Uncomfortable Truth
Matthew Saskin, Vice President, Customer Experience, Dimension Data

High-performing disruptors are outpacing established market leaders by committing to the opportunity created by the digital revolution. The digital dilemma in enterprises is deepening and organizations must choose a path between digital crisis or redemption. This is the clear message from the 2017 Global Customer Experience (CX) Benchmarking Report from Dimension Data. Hear from Dimension Data on key findings and trends from their annual CX benchmarking report.


Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 06:20 PM
The Power of APIs in Hybrid Cloud & Microservices Ecosystems
Greg Brail, Principal Software Engineer, Google

Enterprises everywhere are adapting to the blistering pace of today's digital economy. A key enabler to operating at this internet speed and scale are APIs (application programming interfaces). However, securely delivering, managing and analyzing APIs is complex. Further, the proliferation of microservices, and hybrid and multi-cloud environments within the enterprise ecosystem only adds to this complexity. Join us to learn how an API management platform can provide control and visibility across the enterprise IT ecosystem, and accelerate digital transformation.


Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 07:00 PM
Midsize Enterprise Marketplace Networking Reception

Join your peers and Gartner experts on the ITxpo following the Hype Cycle for Midsize Enterprises session. This reception is a great opportunity to meet peers from similar sized organizations who are facing the same challenges as you. Gartner Experts will be available to answer your challenging questions and provide insight on some of the solutions available for you to explore on ITxpo.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 06:00 PM|Monday, October 15, 2018 07:00 PM
Meet & Greet Reception: featuring Mike Harris, EVP, Research & Advisory (Exclusive for Global Enterprise Executive Experience participants)
Mike Harris, EVP, Research & Advisory, Gartner

Please join us for an exclusive reception.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 06:15 PM|Monday, October 15, 2018 07:00 PM
Book Signing with Dr. Michio Kaku
Michio Kaku, Best Selling Author, Theoretical Physicist

Meet Guest Keynote Speaker Dr. Michio Kaku and receive a signed copy of his book ‘The Future of Humanity’. (Note: opportunity is first-come, first-served, while supplies last)

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:45 PM
Take Your Data to the Happiest Place on Earth
Warren Poschman, Solutions Architect, comforte

In today’s data-driven economy, nothing is more important than your data. At comforte, we understand how pervasive sensitive data is and how disastrous the impact of a data breach is. Instead of locking down your data and making it unreachable or unusable, comforte’s data-centric security solutions can snap right in to your infrastructure and take your data to the Happiest Place on Earth – where data is free to flow and show its true value while still being protected. We explore how comforte enables compliance with PCI, GDPR, NYDFS and other regulations while unleashing the power of big data.


Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:50 PM
Magic Quadrant: High-Productivity Application Platform as a Service for the Enterprise
Van Baker, VP, Analyst, Gartner

Update on this year's Magic Quadrant for High-Productivity Application Platform as a Service (hpaPaaS), covering the top 20 vendors and including traditional vendors Microsoft, Oracle and Salesforce, and smaller independents including those that work with IBM and SAP.


Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:50 PM
Chatbot and Robotic Process Automation: The Perfect Match
Edson Sossai, CIO, Itau Private Bank

The first evolution of IT Service Desk automation came in the form of robotic process automation (RPA). Repetitive tasks that used to take employees significant time to complete can now be automated using RPA bots that mimic a series of human clicks/interactions and put repetitive tasks on cruise control. RPA-powered chatbots can be used for IT support, so an employee who needs a password reset can access potential solutions without taking time from a network admin. ITAU Private Bank will present how they achieve those positive outcomes with the implementation of Chatbot with RPA.


Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 06:50 PM
Rise of the Citizen Developer:The Role of Low-Code Platforms
Anthony Abdulla, Director, Product Marketing, Pegasystems

Demand for low code technologies are on the rise, fueling the “Citizen Developer” movement, where business professionals are empowered to build and design real enterprise applications and fast track go-to-market solutions. Can the business really work in lock-step with professional developers and corporate IT? Join us for a conversation on how to achieve the fastest path to innovation. Learn how to bring business and IT together in real-time, using visual models and an agile methodology to rapidly build apps.


Monday, October 15, 2018 06:30 PM|Monday, October 15, 2018 07:30 PM
Executive Programs Women CIOs Networking Reception

An exclusive event tailored for Women CIOs hosted by Gartner Executive Programst. You will be able to interact with like-minded individual on common topics.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:00 PM|Monday, October 15, 2018 08:30 PM
T-Mobile for Business Speakeasy Reception

Unlock your access to the T-Mobile for Business Speakeasy! Join the Un-carrier for an evening of networking, revelry, craft cocktails and food. This exclusive event is password protected - Register today to receive the secret entry phrase. Monday, October 15th 7PM-8:30PM, Pacific Terrace Patio (Registration is required for entry)

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 15, 2018 07:00 PM|Monday, October 15, 2018 09:00 PM
Financial Services Networking Reception

Join us for an evening reception to connect with your industry peers.


Monday, October 15, 2018 07:00 PM|Monday, October 15, 2018 09:00 PM
Education Networking Reception

Join us for an evening reception to connect with your industry peers.


Monday, October 15, 2018 07:00 PM|Monday, October 15, 2018 09:00 PM
Public Sector Networking Reception

Join us for an evening reception to connect with your industry peers. The reception will be organized to make it easier to find like-minded peers. Upon arrival, you’ll be directed to these unique areas to begin networking with your peers: • Canada Public Sector • Federal Department of Defense • Federal Civilian Agencies • Local Governments • State Governments


Tuesday, October 16, 2018 06:30 AM|Tuesday, October 16, 2018 07:30 AM
Sunrise Yoga

Begin your day with a yoga class designed to free your mind and relax your body. Stimulate every muscle group in the body with gentle stretching to lengthen your muscles from head to toe.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 08:00 AM
Executive Programs Women in IT Networking Breakfast

Gartner Executive Programs is hosting a women in IT networking breakfast exclusively for Executive Programs and Enterprise IT Leaders. This is an opportunity to connect with your peers about hot topics for women in IT. You have the opportunity to select a key issue and work with fellow female executives to brainstorm around your challenges, key solutions and best practices. The goal is to share your perspectives and experiences as well as to develop relationships that support ongoing discussions and collaboration. It is also meant to be a solution session where we use the wisdom of women in IT attending this breakfast to help you solve the most important issues you are facing today. Topics to include: Technology Diversity Challenges – Myth or Fact; The Right Stuff - Influential decision making best practices (Csuite); Building an agile/digital capable workforce; A seat at the Table – what does that really mean for Women in Technology?; The Power of Saying No – Career Limiting or Not

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 08:00 AM
Networking Breakfast for Healthcare Provider CIOs

How are you using Advanced and Real-time Analytics (and artificial intelligence (AI)) as part of your digital transformation initiatives? What are the biggest barriers in making analytics progress? How is Patient Data managed? How are Analytics contributing to cost reduction objectives?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 08:00 AM
Networking Breakfast for Healthcare Public Sector CIOs

How are you using Advanced and Real-time Analytics (and artificial intelligence (AI)) as part of your digital transformation initiatives? What are the biggest barriers in making analytics progress? How is Patient Data managed? How are Analytics contributing to cost reduction objectives?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 08:00 AM
Networking Breakfast for Healthcare Payer CIOs

How are you using Advanced and Real-time Analytics (and artificial intelligence (AI)) as part of your digital transformation initiatives? What are the biggest barriers in making analytics progress? How is Patient Data managed? How are Analytics contributing to cost reduction objectives?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 08:00 AM
Networking Breakfast for Healthcare CIOs

How are you using Advanced and Real-time Analytics (and artificial intelligence (AI)) as part of your digital transformation initiatives? What are the biggest barriers in making analytics progress? How is Patient Data managed? How are Analytics contributing to cost reduction objectives?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 09:00 AM
Attendee Breakfast

Join other attendees for breakfast before the day's sessions.


Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 05:45 PM
Executive Programs Member Lounge

Please join us in our exclusive members lounge with meeting and work facilities that help you refresh, meet peers or get some work done between sessions.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 05:45 PM
Enterprise IT Leaders Member Lounge

Please join us in our Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 05:45 PM
Gartner for General Managers & CEOs Lounge

Please join us in our Gartner for General Managers & CEOs Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 06:00 PM
Cisco Blueprint Studio

Meet with Cisco executives and subject matter experts to reimagine your work experiences. Let Cisco help you modernize your business, transform your workforce and talent, and create new business models. We're ready to share our experiences and partner with you, whether it's an executive meeting in our Blueprint Studio, or building a framework in our booth in our Blueprint Workshop, we can help you lead the future and see the benefits of connecting the possibilities.


Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 07:00 PM
Verizon Mobile Command Center

Come tour the Verizon Mobile Command Center next to the Dolphin Meal Pavilion where you can interact with the #OCR2018 team, get “hands on” with our vehicles, deployables, and technology platforms, and learn how we’re creating better outcomes for first responders…when every second counts.


Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 07:30 PM
Event Concierge

Stop by the Event Concierge desk, located right across from Registration in Dolphin Central Pavilion, to make the most of your time at Symposium/ITxpo. We can help you create a custom agenda, recommend the right Gartner expert to meet with, and book private meetings with our exhibitors.


Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 07:30 PM
Registration and Information

Registration and information hours for the day


Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 07:30 PM
Google AI Lab

Schedule a 1:1 meeting with a Google Cloud expert to learn more about how Google Cloud’s AI capabilities can help you build what’s next.


Tuesday, October 16, 2018 07:00 AM|Tuesday, October 16, 2018 07:30 PM
Google Work Reimagined

Be sure to visit our interactive office environment and see how Google Cloud is transforming today’s businesses into the smart, secure, and simple workplaces of tomorrow.


Tuesday, October 16, 2018 07:15 AM|Tuesday, October 16, 2018 08:15 AM
Global Enterprise Executive Experience Breakfast, Hosted by Chris Howard featuring Special Guest
Chris Howard, Distinguished VP, Analyst, Gartner

Exclusive breakfast for participants in the Global Enterprise Executive Experience, hosted by Chris Howard featuring a special guest. Early access to keynote immediately following breakfast.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:15 AM|Tuesday, October 16, 2018 08:15 AM
State & Local Government Breakfast: Data & Analytics in Government – Examples from the Front (Exclusively for Public Sector Attendees)
Rick Howard, VP, Analyst, Gartner

Hear from a panel of government leaders who have leveraged data and analytics to deliver on digital government and increased optimization. They will share real world examples of implemented data driven initiatives and their outcomes.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:15 AM|Tuesday, October 16, 2018 08:15 AM
Federal Breakfast: Accelerating Cloud Adoption (Exclusively for Federal Public Sector Attendees)
Rick Holgate, Sr Director, Analyst, Gartner
Valerie Lindsey, Executive Partner, Gartner

The inflection point in federal cloud adoption is upon us. What are the remaining impediments, and how can they be overcome? Are the reasons for cloud adoption universally understood? How can the CIO help leadership understand and move more aggressively?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:30 AM|Tuesday, October 16, 2018 08:30 AM
Midsize Enterprise Networking Breakfast: Security Challenges and Trends (Exclusive for Midsize Enterprise Attendees)
Neil Wynne, Principal, Analyst, Gartner

Join us for a brief analyst presentation followed by an informal discussion with your peers over breakfast about the security challenges and trends specific to midsize enterprises. A midsize enterprise is an organization with between 100 and 1,000 employees and annual revenue between $50 million and $1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:30 AM|Tuesday, October 16, 2018 08:30 AM
Focus Group: Innovate with us as we transform the Executive Programs experience (breakfast will be served)

Have your voice heard. Meet your peers in an intimate setting as we seek to better understand how we can help you be successful on your most critical priorities. Findings from the Gartner Executive Programs focus group will inform the evolution of our member experience. Breakfast will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 07:30 AM|Tuesday, October 16, 2018 06:30 PM
The Journey to Cloud Gallery by IBM

Visit the IBM Cloud Gallery to learn how IBM works together with clients to solve their business challenges.


Tuesday, October 16, 2018 08:00 AM|Tuesday, October 16, 2018 08:20 AM
Spotlight: Beyond Plan, Build, Run: The CIO’s Guide to Product Line Management
Jaime Capella, Distinguished VP, Advisory, Gartner

Today’s IT operating models based on plan, build, run lack the speed and flexibility to support digital business ambitions and the growing diversity of IT stakeholders’ needs. In response, leading CIOs are rethinking the IT operating model. This session will review how CIOs are transforming their functions with IT product line management.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 08:00 AM|Tuesday, October 16, 2018 08:45 AM
CIO Story Session: Digital Transformation in the Enterprise
Suja Chandrasekaran, CIO, Kimberly Clark


Tuesday, October 16, 2018 09:00 AM|Tuesday, October 16, 2018 09:45 AM
Guest Keynote: Mastermind Interview with Ginni Rometty
Ginni Rometty, Chairman, President and CEO, IBM

Join us for a wide-ranging and thought-provoking conversation with Ginni Rometty. Under her leadership, IBM has transformed into a cognitive solutions and cloud platform company, developed new educational models, and has been recognized as a global leader in diversity and inclusion. Mrs. Rometty began her IBM career in 1981 in Detroit and rose to become the ninth CEO in the company’s 107-year history. She is a graduate of Northwestern University and serves on the Council on Foreign Relations, the board of trustees of Northwestern University and on the board of Memorial Sloan-Kettering Cancer Center. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk, as well as through the Events Navigator app. The Dolphin Hemisphere Ballroom is reserved for CIO Experience attendees. Subject to availability, the ballroom may be opened up shortly before the session begins.


Tuesday, October 16, 2018 09:45 AM|Tuesday, October 16, 2018 10:30 AM
Networking Break


Tuesday, October 16, 2018 10:00 AM|Tuesday, October 16, 2018 10:30 AM
Gartner Zone: Understanding the Finances of IT and the Value of an IT Business Office  
William Snyder, Sr Leadership Partner, Gartner

IT is more than a business support function, it is a business.  As such, running a business requires discipline and understanding of what drives costs, who the customer are, and how to deliver efficient services while supporting transformative initiatives.  Join us as we look at the core elements driving IT costs and how a comprehensive IT business office can help align IT services and costs with customer value.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Solution Provider Sessions


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Meetup: How Are You Leveraging Blockchain?
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss your thoughts on how private blockchain could fundamentally change business processes by making them more transparent and auditable. What scenarios are you evaluating? What risks/challenges do you see? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Meetup: IT Innovation vs. Keeping the Lights On
Peer Open Discussion (no Gartner facilitation), ,

How do you evaluate your spending on innovation vs. upkeep? What ratio do you strive for? Where are you currently at? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Meetup: IoT Strategies and Challenges for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

Have you implemented an IoT strategy? How do you select and manage vendors? What are some of the challenges you have faced while implementing an IoT strategy? What lessons have you learned while developing and testing various strategies? Discuss your experience with IoT with your peers. Learn from each other as you work to refine your IoT strategy. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Deploying Value: Lessons and Plans in Machine Learning & AI
Jacob Brown, Vice President, Mozaic Group

Everybody talks Big Data, but how are companies really deploying Artificial Intelligence (AI) and Machine Learning? In this dynamic and interactive workshop, we’ll explore successes, failures, challenges and plans for using AI and Machine Learning to drive customer value. Come share your experiences and aspirations and listen to real world applications from your colleagues.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Work is Not a Place: Top Trends in the Future of Work
Michael Affronti, VP of Products, Fuze
Stacie Depeau , Chief Information Officer , Easterseals Southern California
Michael Hopkins, Co-founder and Editorial Director, The Solo Project, LLC

At a time where large enterprises, like IBM and Yahoo, are calling people back to the office, remote and flexible work is growing in popularity. In fact, 89% of workers say flexible working should be how we work and not a benefit. Based on global research surveying 6,600 employees across 10 countries, Fuze will share new findings of worker preferences on how, when, and where people like to work; what makes work most effective; and the role of automation/AI. Fuze's Michael Affronti will be joined on stage by our guest speaker, Michael Hopkins of the Solo Project, along with a customer speaker.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Disruption is the New Norm in Tech Transformation
Chris Schmidt, Sr. Director - ITO Outsourcing, Stefanini
Brice Garcia, VP, IT Infrastructure Solutions, Acosta

Transforming the workplace requires us to embrace disruption. Automation, AI, IoT, and Analytics are more than buzzwords, they're the tools to propel us forward. Using real client projects, Chris Schmidt will provide best practices for adopting new technologies to increase return on investments.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Enterprise Transformation: Path to Success in the Digital Era
Miriam McLemore, Director, Enterprise Strategy, Amazon Web Services

As new technologies and emerging competitors disrupt established industries, enterprises around the world are seeking their own Digital Transformation to keep pace. Yet, large organizations must chart their own unique path to success in the digital era. In this session, we discuss the technical and non-technical changes undertaken by other large enterprises who have transformed in the digital era. We also provide tips and tricks on how you can get started with your own transformation journey.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
What IT Leaders Can Learn from the World's #1 Supercomputer
Suzy Tichenor, Partnerships Director, HPC Industrial Partnerships Program in the Computing and Computational Sciences Directorate, Oak Ridge National Laboratory
Bob Picciano, Senior Vice President, IBM
Michael Tardif, VP, Global Technology Infrastructure , RBC

For the first time in years, a U.S. supercomputer is back on top. While you may not need Summit's 122+ petaflops of compute power, the world’s smartest supercomputer can teach us a lot about infrastructure - from commercializing scientific computing to tackling AI workloads to solving your biggest challenges.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
The Future of Work: Meeting the Demands of Digital
Jeff Schultz, VP, Portfolio Marketing & Industries, Box

Every day the future of work is brought closer by the accelerating demands of digital transformation, emerging cultural norms & the capabilities of new technologies. We'll explore the growing demand for agility & less hierarchy alongside the advent of real-time communications tools. Hear use cases from firms on the leading edge of implementing more data-driven decision making, AI-enabled processes & new models for information security.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
CIO Meetup: Evolution of the CIO Role (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

What have you done to improve strategic relationships with key stakeholders (BOD, executives, peers, team members, external) to increase influence and promote the value of IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Protect, Connect, Perform: Enabling Government Modernization
John Zangardi, Chief Information Officer, Department of Homeland Security (DHS)
Mike Maiorana, SVP-Sales Public Sector, Verizon
Stephen Rice, Deputy Chief Info Officer, DHS

Join Verizon and the Department of Homeland Security (DHS) for a discussion about IT transformation in a complex, multi-component environment. Hear from Stephen Rice, Deputy Chief Information Officer with the Department of Homeland Security on how industry and government can better collaborate to accelerate the speed of IT transformation, provide greater cyber security protection and enable critical missions.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
What You Can do Today for your Digital Transformation
Cliff Gumkowski, President NA Data Center Group VP/GM, Lenovo

Digital transformation is causing seismic upheavals in every industry. As new, innovative business models overturn entrenched business models, we all need to fast track an effective technology strategy to foster innovation. In this session, Cliff Gumkowski, President, DCG Sales for Lenovo, and visionary on customer digital transformation will step out of the sales pitch and dive into the key drivers of digital transformation that we see for our customers each day. You’ll walk away with real world advice on how to drive change today.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
The Enterprise Data Center’s Days are Numbered: It’s Time to Think Outside the Cloud-first Box
Randy Rowland, President, Data Center Services, Cyxtera

By 2025, 80% of enterprises will have shut down their traditional data center, versus 10% today, according to Gartner’s report, Prepare for the Death of the Data Center as We Know It. Organizations are expected to standup new infrastructure in minutes and hours, not days or weeks. Yet many workloads are not built for a cloud-first strategy. Others can’t move to the cloud for reasons of security and control. Modern IT leaders must look beyond their traditional enterprise data center to get the speed and agility of cloud combined with the control that comes with dedicated, cyber-resilient infrastructure. Come hear a panel of industry experts and early adopters share lessons learned in the transition to hybrid IT with an on-demand consumption model for secure connectivity and hyper converged infrastructure.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
The Last Mile: New Ways to Get Data To Your End Users
Jason Burby, Chief Customer Success Officer, Domo
Ben Schein, VP, Center for Data Curiosity, Domo

You already have the data and the data lake you need to run your business. However, you spend too much time handling requests for data and not enough time innovating. Learn how a major retailer activated the people in its organization by securely and quickly giving them the data they need to do their jobs. This presentation will show you how Domo’s modern technology platform frees IT professionals and analytics leaders from the manual, repetitive tasks of traditional data wrangling and reporting and uniquely meets the needs of business decision makers.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Mentor-led Meetup: Best Practices for Implementing AI Solutions in Manufacturing
Michael Glenn, Director of Global Enterprise Architecture & Security, Agropur Cooperative

Have you successfully implemented AI solutions to your manufacturing processes? What kind of problems were you able to solve with AI? How did you build your business case? Did you use internal or external resources? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Meetup: LATAM Healthcare IT Leaders – Peer Networking
Peer Open Discussion (no Gartner facilitation), ,

Join this Meetup to connect with other LATAM Healthcare IT leaders who are interested in sharing best practices and ideas for improving healthcare services. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
From Digital Chaos to Digital Transformation
Matthew Nolan, Director of Product Marketing, Pegasystems
Ying Chen, Head of Product Marketing, Platform Technologies, Pegasystems

Too often organizations find themselves chasing after success in a world of digital chaos. This session uncovers the three well-intentioned mistakes that lead to disconnected experiences, increased complexity, and new digital silos. Hear how to avoid these mistakes and see how successful organizations have approached digital transformation, leveraging AI and Robotic Automation to bridge the digital gap between customer engagement and the operational systems that fulfill each customer promise. Learn how to future-proof your business and reap the rewards of true Digital Transformation.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Meetup: Creating & Identifying CIO Dashboard Metrics (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,

Creating a CIO dashboard can help to articulate IT's value to your business and your company's overarching goals. How have you organized your business facing CIO dashboards? What key metrics are needed at the CIO level at a Global Enterprise? What KPIs do you use to show progress and track success? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Meetup: How Successful Women in IT Increase Their Visibility in Their Organizations (Repeat)

Identify the most effective techniques and/or approaches that can enhance or influence your role within your organization. How have you seen this play out and what has specifically worked for you? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Business First, Technology Second - Do You Have a Seat?
Aman Kochar, EVP, Baker & Taylor
Stephen Singh, Chief Technology Officer, DXC Technology
Dan Wakeman, Chief Technology Officer, ETS

Please join us for an interactive fireside chat with Dan Wakeman, Aman Kochar and Stephen Singh as they share their thoughts and insights on how technology is used as an enabler to drive innovation for desired business outcomes. We will bring examples of business expectations of digital transformation initiatives that increase speed, agility and innovation at scale from IT and how organizations have delivered on them to the Business Units, thereby earning a seat at the table.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Harness the Power of Data to Create Customer Value
Octavian Tanase, Senior Vice President, ONTAP Systems, NetApp

Digital transformation remains top of mind for executives. Using data, enterprises are transforming to create lasting value for their customers. Artificial intelligence and Deep Learning are at the forefront of this data driven transformation. AI is helping enterprises find new revenue opportunities, improve customer experiences, optimizing operations and lot more. This session will address the key challenges and concerns for business leaders who are leading AI adoption within the enterprise.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
"Future IT and Strategies for Talent Growth"
Guillermo Diaz, CIO & SVP IT, Cisco

IT has become a strategic partner that must secure the digital business while identifying opportunities to innovate. Learn the skills necessary to navigate your organization and grow your talent through this transformation. Hear from Cisco’s CIO about their journey and lessons they have learned.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Build-a-Bot: Einstein Artificial Intelligence Workshop
Marc Hutchinson, Director, Service Cloud Innovation, Salesforce

During this Build-a-Bot event, you’ll be learning how top brands are blazing trails to happy customers and happy employees with bots and AI on the world’s #1 customer service platform. You’ll be collaborating with your peers on a design thinking team to create pristine customer experience use cases, beautiful bot visual prototypes and learn how to get your team back home started putting it all into action with a live Salesforce chat bot built with Einstein artificial intelligence. Explore the intelligent customer service technology behind Einstein Bots that drives agent productivity and customer satisfaction in a whole new way.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:15 AM
Transforming Your Business With Agile Integration
Michael Piech, VP & GM, Middleware, Red Hat, Inc.

You’ve likely heard that cloud, containers, microservices, and DevOps are essential components of digital transformation. But as applications continue to break down into microservices, growing workloads are causing dependence on APIs (application programming interfaces) and integration. That’s why the rapid, iterative development of cloud-native applications can be a beneficial alternative. You need a vision, approach, and supporting technologies for connecting microservices in an agile way. Join this session to learn how agile integration can help you grow your modern application development.


Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:30 AM
Roundtable: How Can CIOs Move from Curtailing to Encouraging Shadow IT?
Christopher Mixter, VP, Advisory, Gartner

Up to 50% of all technology spending in the enterprise is now business-led or “shadow” IT. Many CIOs see this trend as a healthy consequence of digital business transformation that results in faster, more business-centric technology delivery, but many also worry about accountability and risk, while their teams fear for their jobs. In this roundtable session we’ll discuss practical steps that CIOs can take to guide and encourage effective business-led IT, and ways to reassure the IT team that this is a positive development not a threat to resist.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:30 AM
Roundtable: Measuring the Performance of the Office of the CIO
Tina Carkhuff, Executive Partner, Gartner

CIOs should use metrics aligned to business outcomes to demonstrate how the OCIO contributes to enterprise success. CIOs using office of the CIO functions to support their leadership should: • Define metrics that are based on IT and business outcomes that the OCIO will help to achieve. • Report the metrics together with a supporting narrative that explains the OCIO's contribution to business success to key stakeholders across the enterprise. • Review the metrics on a regular basis as the objectives of the OCIO evolve in line with business needs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:30 AM
Roundtable: Digital Commerce Implementation Success Stories for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Christina Klock, Sr Director, Analyst, Gartner

Analyst-facilitated roundtable of success stories experienced implementing a digital commerce solutions. Goal of the discussion is to share strategies that have been used in the technical implementation or ongoing life cycle related to a digital commerce ecosystem. Complex integrations, deployment gaps, performance woes and pervasive functional customization are also welcome topics here.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:30 AM
Women in IT Roundtable: Changing Your Career Trajectory With One Word
Barika Pace, Sr Director, Analyst, Gartner
Barika Pace, Sr Director, Analyst, Gartner

Recent studies have found that women worry they'll be seen as less competent when saying, "no." While people pleasing works in the short term, this often leads women in the workplace spread too thin. This session focuses on when to say no, using it to effect change in the workplace and using this word to change your personal brand.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 11:30 AM
EITL Working Session: Managing the Business of IT
Doug Lynn, Sr Leadership Partner, Gartner

Digital business and cost cutting are shifting the sourcing and vendor management executive to rethink their organization's process and skill sets to deliver business value, financial transparency and economic impact. Please join fellow members in this roundtable session discussing the challenges of running the Business of IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 12:00 PM
Workshop: IT Professional Development for the Digital Age (Exclusive for Midsize Enterprise Attendees)
Diane Berry, VP, Analyst, Gartner
Izella Dornell, Sr Executive Partner, Gartner

The pace at which digital skills change is rapid and accelerating. The existing model of training and development can't effectively meet the demand of digital business. Midsize enterprise CIOs and digital business leaders must renovate their professional development strategy to create a learning culture that keeps staff engaged and motivated to build an agile and digital-capable workforce.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 12:00 PM
Workshop: Applied Infonomics — How to Use a Modern Data Catalog to Measure, Manage and Monetize Information Supply Chains
Alan D. Duncan, VP, Analyst, Gartner

Monetizing information assets is critical to digital business success. This workshop will explore the methods that enable CIOs and CDOs to deliver new business value by managing information supply chains and curating the inventory of information assets: How to facilitate, broker and mediate the underlying business value of the data? How to make data access and consumption more agile, flexible and relevant for both operational processes and to analytics? How to champion business narratives that leverage data and foster a data-driven culture?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 12:00 PM
Workshop: Delivering Transformation Through Execution Excellence (Repeat)
Ed Sterba, Sr Executive Partner, Gartner

Large-scale transformation initiatives have a 66% failure rate. Learn how to be part of the 34%. This workshop helps our clients learn "5 Keys" for Delivering Successful Transformation. The objective of this workshop is to bring awareness to critical factors beyond technology for a successful Transformation journey. The “5 Keys” are supported by our research and developed based on experiences of working with some of the world’s largest institutions who have attempted to implement complex transformational change across business and technology. The workshop provides an overview of the “5 Keys” and an opportunity for participants to share experiences and points of view in a workshop setting. Participants will leave with a guide on how to assess their organization’s readiness for Transformation and best practices for successfully executing Transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 12:00 PM
Aspiring CIO Workshop: Understanding the CIO Position in Federal/Defense Organizations
Amos Auringer, VP, Executive Partner, Gartner

This workshop addresses three key areas in the CIO position for federal and defense organizations: current and future scenarios for CIO positions, digital leadership and competencies, and personal branding. Attendees will discuss why they aspire to a CIO position, develop an understanding of executive qualifications and executive presence, explore the day and life of a CIO and their personal brand. The uniqueness of CIO positions in Federal and Defense organizations requires insights into Presidential Appointed and Career Positions, as well as the many legislative requirements for CIOs. This workshop is tailored to attendees that may want to address the Clinger-Cohen Act, CFO Act, GAO High Risk reports, FITARA, Federal CIO Council, and many other initiatives and policies that influence the CIO Position.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 12:00 PM
Workshop: The Art of the 1-Page Strategy (Exclusive for Global Enterprise Executive Experience participants)
Heather Colella, VP, Analyst, Gartner

Strategic planning is at the heart of every enterprise, and ICOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between "business" and "IT" – there is one story for business success and that is the business story. In this session attendees will: - critique examples of 1-page strategies to see what works and what doesn't - learn the art to creating a 1-page strategy and draft one for their enterprise - receive an outline for using a 1-page strategy as part of an executive presentation

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 10:30 AM|Tuesday, October 16, 2018 12:00 PM
Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Secure a New Foundation for Digital Business?
Andy Rowsell-Jones, Distinguished VP, Analyst, Gartner
Jan-Martin Lowendahl, Distinguished VP, Analyst, Gartner

This workshop leverages the breakout session "The 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:15 AM|Tuesday, October 16, 2018 11:35 AM
Spotlight: Tales From Gartner's CIO Survey
Melissa Wood, Sr Specialist, PRM, Gartner

Engage with leaders of Gartner’s CIO Survey to discover trends from this flagship research over time. We’ll discuss how digital technology has been evolving since 2014, and how the role and priorities of the CIO have changed. Hear how your colleagues leverage our survey results and help steer the future direction by providing feedback about the research experience.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:15 AM|Tuesday, October 16, 2018 11:45 AM
Networking Break


Tuesday, October 16, 2018 11:15 AM|Tuesday, October 16, 2018 11:45 AM
Gartner Zone: Choose IT Solutions With Confidence: How to Shortlist and Ask the Right Questions
Ari Bilici, VP, Gartner

With over 125,000 reviews, Gartner Peer Insights can help you create your shortlist and be prepared with better questions during the buying process. Learn about Gartner Peer Insights Customers’ Choice and how this distinction can aid in your decision making.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Ask the Analyst: Use AI and ML to Move Your IoT Focus From Tech-Centric to Data-Centric
Ganesh Ramamoorthy, Managing Vice President, Gartner

CIOs must shift the focus of their Internt of Things projects from technology centricity to data centricity to realize compelling business value. Artificial intelligence and machine learning are here to help CIOs plan ways to improve decision making and deliver quicker paybacks with IoT data.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Edge Computing — Cloud Computing Meets Its Match
Ed Anderson, Distinguished VP, Analyst, Gartner

Cloud computing has experienced phenomenal growth over the past decade. However, new computing paradigms demand that computing capabilities live closer to the point of consumption. Furthermore, data collection, processing and data-driven insights are required in real time, which makes cloud-based architectures challenging. What is the right balance between cloud computing and edge computing to support distributed systems where performance of IoT devices can literally mean the difference between life and death. In this session, we explore the complementary nature of cloud computing and edge computing to solve a next-generation set of computing problems.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Battle of the Business Models!
Hung LeHong, Distinguished VP, Analyst, Gartner

There's a battle brewing wherein CIOs need to stay on the forefront. Digital business is creating new business models and it seems that each new one is threatening to disrupt the next one. Here is how it goes: the traditional value chain model is being disrupted by its digital version; which is being disrupted by the platform business model; which, in turn, may be disrupted by blockchain-enabled decentralized models. Come find out which business models your enterprise should pursue and watch out for.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
What the CIO Needs to Know About Blockchain Security and Privacy Risks
David Mahdi, Sr Director, Analyst, Gartner

Blockchain has become a much-hyped technology with a lot of potential. Yet, with cyber threats and data breaches, is this technology secure? As blockchain starts to impact the world, CIOs must understand the security and privacy implications. This session aims to provide a "blockchain security 101" and answers some common and concerns questions about this new technology.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
The Politics of Consensus-Based Decision Making for CIOs
Tina Nunno, Distinguished VP, Analyst, Gartner
Tina Nunno, Distinguished VP, Analyst, Gartner

Many CIOs are in consensus-based cultures or enterprises, where important decisions are made by a group and in a cooperative manner. While elements of this style can be desirable, consensus can also become politicized and lead to challenges such as passive-aggression or analysis paralysis. Many IT-related initiatives require multiple business units or departments to participate in order for them to be successful. This session focuses on how to deal with the politics to create constructive consensus, and overcome dysfunctional consensus.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Key Trends in AI Applications
Bern Elliot, Distinguished VP, Analyst, Gartner

Artificial intelligence (AI) technologies, most notably machine learning, conversational user experiences, and computer vision, are being applied across different industries. In this session, we provide an overview of the key AI application trends as well as case studies and the value enterprises are finding. Industries reviewed include financial services, hospitality, government, healthcare, process automation, and IoT.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Ask The Analyst: How Can Midsize Enterprises Leverage Shadow IT for Faster Delivery of Digital Business Capabilities? (Exclusive for Midsize Enterprise Attendees)
Christian Hestermann, Sr Director, Analyst, Gartner

Many midsize enterprises do not have IT resources in abundance to deliver all capabilities as fast as digital business mandates. However, by leveraging the closer proximity between IT and business users, joint efforts and shadow IT can help to create what is needed. Join us for this interactive Q&A session to discuss how to guide citizen developers and citizen integrators to deliver value with limited risk.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Identify, Stalk, Attract and Delight (or Pacify) the Wild Digital Worker
Whit Andrews, Distinguished VP, Analyst, Gartner

Digital workers want to work at home ... and in the office. They use laptops ... and desktops, phones and tablets. They love their personal software ... and they use it at work. No single worker archetype defines all your workers and roles are not enough to understand their diversity, mobility and needs. Discover the five kinds of digital workers and how to make their workplace successful.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Superior Customer Experience — The Winner Takes It All
Jenny Sussin, Managing Vice President, Gartner

There was a time when having a second best customer experience was not punished by customers, employees and investors. But in 2018, the organization with the best customer experience is being disproportionately rewarded and the winner takes it all and the loser has to fall. So what are those with the superior customer experiences doing differently, how have they turned their vision into reality and how can you adopt their best practices to also come out on top?


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Immersive Technologies Offer Infinite Possibilities
Marty Resnick, Sr Director, Analyst, Gartner

Application leaders should consider the use of immersive technology (virtual reality, augmented reality and mixed reality) to add value to their app portfolios, meet business demands for these technologies and shift to a post-app era mindset as part of their mobile and digital app strategies. This session provides an opportunity to ask about the specific use cases and case studies of the use of immersive technology in the enterprise and how to get started.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Meetup: Data Warehouse Options and Alternatives for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss whether you feel it's possible to get away with not building a data warehouse. Is application-specific reporting good enough? Can data virtualization and other data integration techniques take the place of traditional extract, transform and load techniques? How can midsize enterprises apply best practices learned from those who have already built a data warehouse? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Meetup: How Are You Addressing API Security?
Peer Open Discussion (no Gartner facilitation), ,

Do you use an API Management product or are you planning to rely on your existing security infrastructure, such as Web Application Firewalls? What about identity? Who should "own" API security - the security or integration team? Or both? What has been your experience in your organization? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Women CIO Meetup: Practical Realities of Leaning in
Peer Open Discussion (no Gartner facilitation), ,

Do you share your perspectives and opinions as often and as forcefully as men? How do others react to you when you speak up? Are your views given equal weight? Do you feel you have unique challenges in your organization because you are a woman? Discuss the practical realities of leaning in with other women CIOs. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
CIO Meetup: Planning for the Future of the IT Workforce
Peer Open Discussion (no Gartner facilitation), ,

The IT domain in 2030 will likely evolve out of today's agile practices and professional services models. CIOs will be tasked with organizing a fluid arrangement of teams charged with turning ideas into reality. How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
How to Scale Innovation Beyond Pretty Prototypes
Mary Mesaglio, Distinguished VP, Analyst, Gartner

There has been a lot of focus on the front end of innovation — how to come up with and develop great ideas. But what about the back end, when an idea has been proven and now needs to be scaled across the enterprise or customer base? Too many ideas — many of them useful, some of them transformative — die at this scaling stage. This session shows attendees how to tackle three big obstacles to scaling, what we call scale breakers, and turn them into scale makers to succeed.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Meetup: Best Practices in Operational Planning
Peer Open Discussion (no Gartner facilitation), ,

Join this Meetup to discuss your successes and failures in creating an operational plan. Which methods have you used to track project requests? Were they successful? How do you prioritize project requests? Which methods have you used to carry out your objectives and effectively manage timelines? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Ask The Analyst: How to Culture Hack Your Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)
Neil Wynne, Principal, Analyst, Gartner
Mike Cisek, Sr Director, Analyst, Gartner
Joseph Provenza, Sr Director, Analyst, Gartner
Joseph Provenza, Sr Director, Analyst, Gartner

Leading midsize enterprises play to their strengths, rather than bemoaning their constraints. They capitalize on their advantages to become more competitive, even with organizations that have more resources than they do. Join our analyst and your peers to explore how successful CIOs complement transformation efforts by hacking the culture of their midsize enterprises to create visible, tangible change. In this interactive session, we'll discuss what defines a good culture hack - a small change that exploits a single area where your culture is vulnerable to change. We'll also cover examples of real-world hacks - small, emotional, immediate changes that can have big impacts. This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We pre-qualify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Gartner Consulting: ERP Negotiations … Relying on ‘Discounts’ Is Dangerous

One-size-fits-all ERP software is a thing of the past. Mixed solutions for multivendors and delivered though a hybrid of cloud and on-premises add to the challenges and complexities of negotiations. This session will help you understand the multilicensing metrics that now prevail and how to optimize these.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Meetup: Best Practices for Implementing Trade Promotion Management
Peer Open Discussion (no Gartner facilitation), ,

Have you implemented Trade Promotion Management? If so, what were the challenges you encountered? How did you overcome them? What advice would you give to those looking to implement TPM? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Mentor-led Meetup: Using Innovative Technologies in Higher Education
David Hakanson, VP & CIO, Saint Louis University

As IT leaders in Higher Education, how can we use innovative technologies to improve productivity and expand services for the students, teachers and staff? In this Meetup, we’ll discuss which technologies you’ve used, where you’ve found success and which technologies you’ve set your sights on for the future. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Meetup: Best Practices for Kickstarting Bimodal IT (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,

IT Executives from Global Enterprises are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learned so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:30 PM
Gartner’s Top Strategic Predictions for 2019 and Beyond: Practicality Exists Even in Instability
Daryl Plummer, Distinguished VP, Analyst, Gartner
Daryl Plummer, Distinguished VP, Analyst, Gartner

Predicting future technology impact on business strategy is an activity filled with uncertainty and anxiety. However, through the uncertainty, there is one inevitable outcome – CIOs must find practical approaches to dealing with fast paced trends. The meme of the future will be practice, practice, practice.


Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:45 PM
Contract Negotiation Clinic: Salesforce
Jo Liversidge, Research Director, Gartner

Salesforce is a megavendor, with an ever increasing variety of products and industry-specific offerings. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal with Salesforce. Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group. Available to end users only, preregistration is required. Strictly limited to 30 people.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:45 PM
Roundtable: To Be or Not to Be (a CIO): That Is the Question
Bob Brese, VP, Executive Partner, Gartner
Mark Walther, Sr Executive Partner, Gartner

This roundtable is geared for early to midcareer IT professionals who aspire to be — or question if they should aspire to be — a Chief Information Officer (CIO). The session will be co-led by Executive Partners Mark Walther and Bob Brese who together have over 60 years of experience as CIOs and Program Executives in the U.S. Civilian and Military Federal Government. They will engage the attendees in a group discussion that explores their ambitions and aspirations and examines the two principal roles a CIO plays: 1) Run the Business and 2) Advance the Strategic Agenda

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:45 PM
Roundtable: Living Without Device Management in the Era of BYOD and Digital Business
Chris Silva, VP, Analyst, Gartner

Gartner clients continually express frustration with the limitations placed on their strategy to serve BYOD users by rigid Mobile Device Management technology. Competing (and often conflicting) priorities of keeping data safe and honoring user privacy in the era of GDPR have many looking for alternatives to the traditional, device-centric models of management. This session will explore what alternatives exist, their viability to serve large and varied user populations and where they present inherent limitations. Session topics will include business issue, future strategy planning and pragmatic advice for immediate actions attendees can take to insulate their business from risk.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:45 PM
Roundtable: Internet of Things — Endpoints and Associated Services
Moacyr Gomes, VP, Executive Partner, Gartner

What CIOs should now do about IoT growth — Gartner is now projecting shipments of 7.6 billion IoT endpoints in 2021; 2020 shipments are down from 6.5 billion units in the 2016 forecast to 5.9 billion units in the 2017 forecast. Annual shipments are projected to grow at a 32% from 2016 through 2021. What can or must CIOs do to ensure their organizations will not fall behind competition and what are the basic concerns and actions to be taken in terms of IoT security.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:45 PM
Roundtable: Accelerating Infrastructure Innovation and Agility
Arun Chandrasekaran, Distinguished VP, Analyst, Gartner

Accelerating infrastructure innovation and enabling agility is critical for the success of digital business. In this roundtable we will discuss how midsize enterprise I&O leaders can collaborate with their application and business peers to build the infrastructure, processes, skills and culture that will propel innovations in digital business.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 11:45 AM|Tuesday, October 16, 2018 12:45 PM
Contract Negotiation Clinic: SAP
Bill Ryan, Sr Director, Analyst, Gartner

SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud service growth. This interactive clinic will help sourcing and vendor procurement leaders recognize and respond to changes in SAP's product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:00 PM|Tuesday, October 16, 2018 02:30 PM
Attendee Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.


Tuesday, October 16, 2018 12:00 PM|Tuesday, October 16, 2018 07:00 PM
ITxpo Open

Join us as ITxpo opens for the day. Speak to product experts, experience the newest technologies and services and get the answers you need from knowledgeable technology providers. Don't miss the "Top 10 Strategic Technology Trends Experience", a laboratory of innovation bringing Gartner identified technology trends together in a dynamic and immersive experience, utilizing Gartner insights to understand the immediate and future application of these technologies.


Tuesday, October 16, 2018 12:15 PM|Tuesday, October 16, 2018 12:45 PM
Gartner Zone: Artificial Intelligence: Bridging the Gap Between Theory and Practice
Ibrahim Itani, Leadership Partner, Gartner

From Academia to Production, explore the process of extending machine learning beyond classroom theory and into the boardroom from a practicing academic point of view.


Tuesday, October 16, 2018 12:15 PM|Tuesday, October 16, 2018 02:00 PM
Exclusive Select Leadership Program Lunch: Good Data…Good Data Decisions
Bre Howell, Director, Gartner
Daniel Ross, Executive Partner, Member Acq, Gartner
Martin Reynolds, Distinguished VP, Analyst, Gartner

Going into business today requires good data to make good decisions. Find out how Gartner’s unique data sources can help you drive business outcomes. This is an exclusive session for attendees in our Select Leadership Program.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:15 PM|Tuesday, October 16, 2018 02:45 PM
Exclusive Elite Program Lunch: Identify, Plan & Succeed In Your Key Initiatives
Paolo Malinverno, VP, Analyst, Gartner

Gartner Analyst and Service Delivery Partners will discuss how Gartner helps Clients execute their Mission Critical Priorities confidently and successfully. Join us at lunch, offered exclusively to Elite Program Members, to learn how we can support you define your strategy, make the right decisions faster and translate your vision into an actionable plan. At the end of the lunch you will have a complete frame work as a takeaway showing the tools and resources to help you succeed in your Mission Critical Priorities at every stage of the cycle.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:30 PM|Tuesday, October 16, 2018 01:30 PM
Federal Lunch: Transform the IT Workforce to Propel Your Digital Business (Exclusively for Federal Public Sector Attendees)
Lily Mok, VP, Analyst, Gartner

Talent and skills are the top internal constraints to digital business growth. CIOs must effectively transform the IT workforce to equip with the talent and skills needed to propel the digital enterprise. In this session, participants will learn about market trends and best practices in planning, acquiring and developing IT talent and skills in support of digital business.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:05 PM
Introduction to Quantum Computing
Dan Maynard, Business Executive, IBM Research

In this talk we’ll discuss the motivation for quantum computing and the types of problems to which it might be applied. We’ll describe the basics of the technology and show where we are in the timeline toward reaching quantum advantage: the point where quantum computing shows demonstrable and significant advantage over classical computers and algorithms.


Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:05 PM
How Machine Learning Will Tame the Explosion of Unstructured Data
Mike Schwartz, Senior Product Marketing Manager, Box, Inc

There is an opportunity to use machine learning to tackle one of the most daunting challenges businesses face: the accelerating volume of data. Using machine learning, businesses can add structure to their content and automate processes around their information. This session will explore real-world use cases for bringing the power of machine learning to a content management strategy.


Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:05 PM
How to Build Powerful Salesforce Apps with No Code
Aygun Suleymanova, Sr. Product Marketing Manager, Salesforce

Learn how Salesforce is empowering anyone to build apps on the Lightning Platform. See how spreadsheets and paper forms can be converted into rich mobile applications ready for download from the App Store and Google Play in minutes.


Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:05 PM
Create a Digital Twin of Your Organization
Marc Kerremans, Sr Director, Analyst, Gartner

Digital business transformations require visibility, adaptability and accountability. A digital twin of the organization provides CIOs with real-time navigation to successfully execute on digital business initiatives. What are the constituents of this DTO? How is this DTO fueled by data and analytics ? What are best practices learnt from early adopters?


Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:05 PM
The State of the Hack by Ward Spangenberg, Sr. Director

Join Cyber adAPT for a briefing on "The State of the Hack" with the Senior Director Systems Engineering at Cyber adAPT and former Senior Application Director at Uber, Ward Spangenberg. • What did we learn about the state of hackers in 2018? • What should we expect in 2019? • What do we need to know now? • How do we prepare?


Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:30 PM
Meetup: Women in IT - Practical Realities of Leaning in
Peer Open Discussion (no Gartner facilitation), ,

Do you share your perspectives and opinions as often and as forcefully as men? How do others react to you when you speak up? Are your views given equal weight? Do you feel you have unique challenges in your organization because you are a woman? Discuss the practical realities of leaning in with other women in IT. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:30 PM
Meetup: How Has the Push to Digital Changed Your Strategy for Modernizing Your Systems?
Peer Open Discussion (no Gartner facilitation), ,

Modernizing your core systems to set your organization up for success in the era of digital business is no easy task. Come discuss this ever-important topic with your peers. What’s worked? What hasn’t? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:30 PM
Meetup: Planning for the Future of the IT Workforce (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

The IT domain in 2030 will likely evolve out of today's agile practices and professional services models. IT leaders will be tasked with organizing a fluid arrangement of teams charged with turning ideas into reality. How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:30 PM
Meetup: Driving Business Performance with Analytics (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss how you're using Big Data/BI/Analytics to increase business performance. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:30 PM
Meetup: Cybersecurity - Increasing Awareness and Communicating from Employee to Board Level
Peer Open Discussion (no Gartner facilitation), ,

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:30 PM
Mentor-led Meetup: Driving a Cloud Adoption Strategy in State & Local Government
Chris Cruz, Chief Deputy Director and Deputy State CIO, State of California
Richard Rogers, Chief Technology Officer, State of California

Having a cloud policy does not ensure entities will take advantage of cloud solutions. In this Meetup, we will discuss challenges state & local governments may have in complying with a cloud-first policy, as well as techniques used to increase cloud adoption. How can you create a meaningful cloud strategy that can be leveraged by multiple entities? What cloud procurement challenges have you experienced? Have you faced any cultural challenges? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderators will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 01:30 PM
Meetup: Fostering Innovation within Beverage Companies

Join this Meetup to discuss successes and failures in encouraging innovation and creativity within beverage companies. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 12:45 PM|Tuesday, October 16, 2018 02:00 PM
Exclusive CIO Lunch: Closing the Gender Gap in Technology
Reshma Saujani, Founder and CEO, Girls Who Code

It’s no secret that the tech industry has a serious gender imbalance. We live in an era in which girls are told they can do anything, so why aren’t there more women in leadership roles to look up to? In 2012, Reshma Saujani founded Girls Who Code with the mission of correcting this disparity. Since then, she has sparked a national conversation about increasing the number of women in tech, and Girls Who Code has reached nearly 40,000 young girls, 90 percent of whom have declared or intend to declare a major or minor in computer science. With Google and Twitter as backers, and Facebook and AT&T (among others) signed on as mentors, the program aims to enroll 1 million women by 2020. Drawing from her book, Women Who Don’t Wait in Line, Saujani will advocate a new model of female leadership focused on embracing risk and failure, promoting mentorship and sponsorship, and boldly charting your own course, both personally and professionally.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 01:00 PM|Tuesday, October 16, 2018 01:30 PM
Gartner Zone: A New Approach to How Gartner Partners With You and Your Team on Your Critical Security Initiatives
Steve Wenc, VP, Team Manager, Gartner

A Gartner leadership partner walks you through how we engage with you and your entire team on the way to successfully tackling one of your most critical priorities. From an initial planning workshop for you and your team following a comprehensive benchmarking exercise comparing you to your peers to identify and prioritize key initiatives, to the creation of a comprehensive project roadmap with proactive insights on how to overcome common challenges and pitfalls, to regular project team meetings and course correction as needed until the project is accomplished, learn how Gartner remains by your side every step of the way.


Tuesday, October 16, 2018 01:00 PM|Tuesday, October 16, 2018 01:45 PM
Jon Meacham CIO Lunch Replay: Exclusive CIO Lunch: The Art of Leadership-Lessons from the American Presidency

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 01:00 PM|Tuesday, October 16, 2018 02:00 PM
EITL Working Session: 10 Things I've Learned as a Leader in Analytics
Ibrahim Itani, Leadership Partner, Gartner

Competitive advantage in business today requires maximizing the value of a firm’s data. Leaders from a variety of technical and non-technical backgrounds today are held accountable for decisions in everything from data infrastructure and cybersecurity to machine algorithms and artificial intelligence. Driving value with data requires connecting a technical understanding of how data can be utilized to a business strategy resulting in a decision making culture capable of successfully putting data to work.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 01:15 PM|Tuesday, October 16, 2018 01:30 PM
Supporting your Business Goals with AI-driven Wireless
Jeffrey Aaron, VP Marketing, www.mist.com

Wireless is more critical than ever. But it is also harder than ever to manage. The amount of devices and applications are growing exponentially, as is the expectation for wireless networks that are predictable and reliable. AI is the answer. Through automation and insight you can increase Wi-Fi reliability and performance, all the while delivering amazing new location services that help drive business value. Join Mist when we walk through how to use AI to build the new wireless network, including specific use cases and real world examples


Tuesday, October 16, 2018 01:15 PM|Tuesday, October 16, 2018 01:35 PM
Exploring the Best Server for Enterprise AI
Steven Roberson, Power Linux Offering Manager, IBM
John Barco, Sr. Director of Product Management, Nvidia

The right platform for your enterprise combines the security of enterprise-grade support with the agility of cutting-edge AI. Only the Power Systems platform provides the best solution for both. We’ll look at the IBM AC922, the best server for enterprise AI and the foundational element of the world’s fastest supercomputer.


Tuesday, October 16, 2018 01:15 PM|Tuesday, October 16, 2018 01:35 PM
Empowering Employees to Drive Your Digital Transformation
Matt Schvimmer, VP Product Management, ServiceNow

Your digital transformation should make the world of work, work better for your employees. Join ServiceNow VP of Product Management, Matt Schvimmer, to hear about the link between automation and innovation as a way to propel digital transformation and improve customer and employee experiences.


Tuesday, October 16, 2018 01:15 PM|Tuesday, October 16, 2018 01:35 PM
Top 10 Strategic Tech Trends Q&A
Brian Burke, Research VP, Gartner

Interested in a deeper dive into this year’s Top 10 Strategic Technology Trends content? Bring your questions to this interactive session and learn from those posed by your peers.


Tuesday, October 16, 2018 01:15 PM|Tuesday, October 16, 2018 01:35 PM
The Art of Sustaining Open Innovation at Scale
E.G. Nadhan, Chief Technology Strategist, Red Hat

The digital world is replete with a multitude of opportunities to scale several ways across architectural layers—building on a healthy mix of emerging technologies. Modern technologies open avenues for creative, practical application, which translates into purposeful innovation. However, innovation must not only thrive and sustain in this fast-changing environment, but it must also scale on multiple fronts—across regional boundaries, architectural domains, and the supply chain. And most importantly, it must be nurtured in an ecosystem that is open, continuous, automated, and secure.


Tuesday, October 16, 2018 01:30 PM|Tuesday, October 16, 2018 02:15 PM
Research Board: Hack, Nudge, Prod — Fighting Transformation Fatigue Strategically
Edward Gung, MVP, Research Board Research, Gartner
Mary Mesaglio, Distinguished VP, Analyst, Gartner

In this Research Board session, Mary Mesaglio will engage the audience in a discussion on the often overlooked strategies and tactics CIOs can take to change organizational culture and keep their transformation objectives on track.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 01:30 PM|Tuesday, October 16, 2018 02:15 PM
Cloud On-Prem: Bringing You The Future of Cloud
Eyal Manor, VP, Engineering, Google Cloud

Come learn about Google Cloud's vision for hybrid cloud. This session will show you how Google Cloud's Kubernetes & Istio-based Cloud Services Platform will bring the efficiency, speed, and scale of the cloud to you. We’ll help you see how Google Cloud is providing the future of cloud infrastructure; from the public cloud, to your datacenter with a consistent platform for modern application development. After this session you will understand Google Cloud's vision for helping your organization build reliable, secure, and high performing cloud services for today, and the future.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:05 PM
The Implications of 5G for Next Generation WANs
Todd Krautkremer, SVP, Strategy & Corporate Development, Cradlepoint

During Qualcomm CEO Steve Mollenkopf’s keynote at CES 2017, he equated 5G’s impact to that of electricity or the automobile. Such a bold prediction raises the question: what does 5G portend for next-generation enterprise WANs? Any CIO in the midst of a next-generation WAN strategy needs to look beyond SD-WAN & consider the implications of 5G within their strategy. Join Cradlepoint CMO Todd Krautkremer to learn about the revolutionary capabilities of 5G, the state of commercial 5G services, & how enterprises can take advantage of advanced 4G LTE tech today to get on the “Pathway to 5G”.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Solution Provider Sessions


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Ready For Anything: Build a Cyber Resilient Organization
Martin Borrett, IBM Distinguished Engineer and CTO, IBM Security Europe, IBM

In an age of exponentially more data, connected devices and computing power, there are more ways for attackers to breach an organization than ever before. Teams are challenged to manage these threats as they deal with too many disparate tools from too many vendors, an enormous security and IT skills shortage, and a growing number of compliance mandates. We believe that with the right approach, technologies and experts, we can fight back. Hear how we deliver security and resiliency at the scale and speed necessary to protect businesses against the challenges of today, and tomorrow.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Accelerating Transformation with Modern Business Apps
Brenda Bown, GM, Dynamics Product Marketing, Microsoft Corporation

Industries today are digitally innovating. Customer experiences need to be personalized and contextual, gaining insights across their lifecycle to stay ahead of the demands. Learn how Microsoft empowers organizations to implement modern and intelligent business solutions that work together and drive optimal business outcomes for customers.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Mitigating GDPR, California CPA & Other Global Privacy Laws
Kabir Barday, CEO, One Trust
Peter Heming, Vice President, Web.com

The GDPR has been a catalyst for global privacy laws, sparking companies to reassess compliance across a matrix of new regulations. We’ll discuss the state of privacy and how CIOs and senior security leaders can build programs to address the GDPR, California Consumer Privacy Act and other global privacy laws.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
3 Real-World Cases of AI Delivering Value in Enterprise Apps
Antony Bourne, President - IFS Industries, IFS

"AI” and “Real World” are not always closely associated, but AI technologies found today in real-world examples include human-machine interaction, predictive maintenance/service, and automation. Results include greater efficiency and effectiveness. Antony Bourne, IFS President-Industry Solutions, demonstrates how savvy enterprise software customers can benefit from a practical approach to AI adoption.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
C-Suite Confessions: Data Security Vulnerability Drivers
Mark Hubbard, Sr. Product Manager, Code42

In this session, IT leaders and CISOs will find their biggest suspicions validated by new research from Code42. Leave this session armed with ideas for building business resilience across endpoints and cloud collaboration platforms in a complex cyber threat landscape.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Driving 50% YoY Growth through Transformational Communications
Meghan Keough, VP of Product Marketing, 8x8

Transforming your communications platform can drive hyper growth, and according to Steve Tillim, VP of Information Technology at Strategic Financial, moving to the cloud created business opportunity and 50% YoY growth. Hear how Strategic Financial revitalized their employee and their customer experience by moving their legacy PBX system to the cloud in less than 60 days. Beyond the benefits of disaster recovery and scalability, Tillim will share where Strategic Financial has seen even greater returns from speech analytics to quality management.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Making Sense of Defense: Avoiding Security Fatigue
Janet Levesque, Senior Vice President of Systems, Risk a, Mimecast

Attackers are, and always will be, more focused and more capable than users. Beyond prevention, we need to be able to detect quickly and respond efficiently, but is that enough to keep risk exposure under control? At what point do security controls reach diminishing returns? Is there a balance between deploying strong security controls while avoiding too many false positives or training users without annoying them? As Security professionals, we want to prevent attacks but how do we avoid security fatigue, while mitigating the risk exposure of our organizations?


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
On the Road to Digital Transformation, AI is a Team Sport
Ian Swanson, Vice President, Oracle

Digital transformation demands artificial intelligence and machine learning capabilities that are fully integrated into business processes. But reaching this pinnacle remains the single biggest challenge enterprises face as they strive to become innovative. In this talk, Oracle VP of Product Ian Swanson explores why and how data scientists and line-of-business leaders must treat AI as a team sport — and what tools are needed to deploy models and applications that truly inform decision making.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
All-in or Fold: Unifying Global Contact Centers in the Cloud
JT Altieri, IT Business Partner, Global Customer Care Technology, MoneyGram International

Learn how MoneyGram International, a global provider of money transfer, consolidated and unified their contact center systems and operations across 11 global locations and substantially improved their system uptime and reliability, operational metrics and drove better customer satisfaction. Join them as they talk through their migration journey from multiple dated premises system to a unified cloud native platform, one that enabled them to connect various applications with ease, engage and empower agents with unified tools and innovate and build for the future.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Private Wireless Networks – What’s Next?
Imran Akbar, VP & GM, Small Cells & Wireless Enterprise , Samsung Electronics America

Private Wireless Networks’ value proposition is best defined by 5Cs – Coverage, Control, Cost, Capacity & Capabilities. Enterprises and Governments today mostly use Land Mobile Radio (LMR) & Enterprise-class WiFi networks for their mission & business critical needs. CBRS band that is being made available for unlicensed LTE will usher in the next generation of private networks – these carrier-grade networks will be far more capable than LMR and even WiFi. Samsung Networks will share its view on which segments of the Enterprise will adopt these CBRS based private networks and share some compelling customer use cases. Additionally, we will also give our views on how the CBRS device ecosystem will evolve rapidly to rapidly drive the adoption of CBRS networks. Lastly, many of these CBRS based private networks will be 5G-ready which will also future-proof a part of these investments.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Full-Stack AI Approaches for Enterprise
Tony Paikeday, Director, Marketing, NVIDIA

CIOs want to enable their business to realize the benefits of an AI-accelerated enterprise. However, the lack of full-stack solutions that integrate with enterprise IT results in effort wasted on infrastructure design and systems integration, while creating new challenges for IT support, with AI workloads that run on bleeding edge, unstable code. In this session we’ll explore the use cases, capabilities and tools that are enabling today’s enterprise to embrace digital transformation with innovative, full-stack optimized solutions for groundbreaking performance and faster insights. Attend this session to learn how to enable your data scientists, while simplifying IT manageability.


Tuesday, October 16, 2018 01:45 PM|Tuesday, October 16, 2018 02:15 PM
Beyond Chat: Opportunities for AI in Customer Engagement
Evan Dobkin, Product Marketing Manager, Aspect

AI in Customer Service goes far beyond chatbots. So now that the chatbot hype is at the tail end of its cycle, the real value search for AI applications begins. In this session we will separate useless from useful AI opportunities, show how big data initiatives can create deeper insights and richer, more useful applications, and how to find the right balance between human and artificial intelligent in workforce environments.


Tuesday, October 16, 2018 02:15 PM|Tuesday, October 16, 2018 02:35 PM
Market Guide: Robotic Process Automation Software
Rob Dunie, Sr Director, Analyst, Gartner

Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.


Tuesday, October 16, 2018 02:15 PM|Tuesday, October 16, 2018 02:35 PM
Machine Learning - Is Your Privacy at Stake?
Steven Touw, CTO, Immuta

Many question whether it’s possible to enter the machine learning revolution without sacrificing our privacy. In this talk we’ll first explore the conflicts between privacy and machine learning, examining common concerns such as link attacks and profiling. These challenges run deep and have several incompatibilities with the foundations of “big data”. As Paul Ohm famously stated: “Data can be either useful or perfectly anonymous but never both." We’ll then shift gears and discuss strategies that allow processing of personal information while protecting privacy. This will include concepts around consent and considering analytical context - a cornerstone of GDPR. We'll then move into the more technical realm, discussing such techniques as applying differential privacy, implementing privacy by design in all your internal tooling, and gaining visibility into models, such as SR 11-7 guidelines. By following these strategies, you will be able to adopt machine learning in your organization while meeting regulatory and compliance guidelines, protecting your reputation, and managing the expectations of your data subjects - your customers!


Tuesday, October 16, 2018 02:15 PM|Tuesday, October 16, 2018 03:00 PM
Exclusive Q&A with Guest Keynote Speaker Reshma Saujani, Founder of Girls Who Code
Reshma Saujani, Founder and CEO, Girls Who Code

Continue the conversation on diversity in this exclusive question and answer session with Reshma Saujani. As the founder of Girls Who Code, Reshma is helping to lead a movement to inspire, educate and equip young women with the computing skills to pursue 21st century opportunities.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:00 PM
Gartner Zone: Continuous Modernization to Products, Platforms and Cloud using AppScore
Justin Gaspard, VP Consulting, Gartner
Christine Pascarella, VP Consulting, Gartner
Geoffrey Sipperly, VP Consulting, Gartner

Legacy application portfolios are often viewed as a problem and subjected to large-scale rip-and-replace efforts. IT leaders should instead manage their application portfolio as an asset, removing impediments and executing continuous business-driven modernization to provide optimum value. Learn from our Consultants how to execute the process of continuous modernization using data to accelerate your planning, enrich your decision-making and deliver value faster.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
The Hybrid Integration Platform: Can You Be in Business Without One?
Massimo Pezzini, Distinguished VP, Analyst, Gartner

An "unintegrated digital business" is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but entails tackling a daunting array of application, data, APIs, mobile apps, ecosystems and "things" integration issues. An enterprisewide hybrid integration platform (HIP) to support these challenges is becoming a business utility such as networks, email and ERP : A precondition to be in business for organizations of any kind. Key issues: • What are the drivers and trends that will force CIOs to implement a business utility-style HIP? • How will CIOs deliver a versatile and cost effective HIP? • Which organizational models will CIOs adopt to enable a pervasive, self-service approach to integration?


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Future-Proof Your Workforce With Digital Dexterity
Matthew Cain, Distinguished VP, Analyst, Gartner

Changing work patterns, the pace of technology change and a strong pivot to digital business all conspire to create an unpredictable future. The only certainty is that boosting the digital dexterity of the workforce becomes an essential imperative to prosper in a time of turmoil. This presentation helps leaders to develop a digital dexterity program that targets individuals, teams and.the broader organization.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Leading Innovation at Midsize Enterprises
Christopher Mixter, VP, Advisory, Gartner

Midsize enterprises are at the forefront of digital innovation and disruption with access to powerful technology, yet without the regulatory and process burden associated with larger, more heavily scrutinized enterprises. Unfortunately, with limited access to budgets and resources, many midsize enterprises struggle to take full advantage of the innovation opportunities available to them. See examples of how midsize enterprise CIOs bolster innovation in scalable ways across both corporate IT and business teams.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Scaling High Performance Teams: Time to Transform
Bruce Robertson, Distinguished VP, Analyst, Gartner

More and more, business change is a team sport. Leader of teams — and this does include everyone on a high-performance, self-organizing team — must improve results. There is more demand and more uncertainty — within IT but also even more importantly when teams span the business/IT boundary. This session will discuss: 1) What are the team successes to learn from and what failures can be avoided? 2) What are the best practices for successful high-performance team? 3) How can the team approach be scaled up and out to the whole enterprise?


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
The CEO Perspective 2018: How CIOs Should Respond
Mark Raskino, Distinguished VP, Analyst, Gartner

How are business leader priorities changing in response to market cycles and economic uncertainties? How is CEO thinking changing, as the digital era progresses? Based on our annual survey and other sources we assess major trends and pull out some key actions CIOs should consider to get ahead of the game.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Ask the Analyst: How to Prepare for Your Microsoft EA Negotiations
Marie Sienkowski, Sr Director, Analyst, Gartner

How do I get ready to negotiate a new Enterprise Agreement or an EA renewal with Microsoft? When should I start? Where should I start? How do I build my negotiating team? What information do I need to gather internally? How do I identify and develop points of negotiation leverage? This Ask the Analyst session gives you an opportunity to get answers to these frequently asked questions, to ask your own questions and to learn from the questions asked by your peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Use Business Models to Define Your Digital Transformation
Richard Hunter, Distinguished VP, Analyst, Gartner

Many CIOs find themselves in the position of supporting a digital transformation whose end state for the business is undefined. The Gartner business model construct can be used to imagine and define the enterprise that digital transformation will create.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Ask the Analyst: Key Trends in Data Management
Mark Beyer, Distinguished VP, Analyst, Gartner

This session will address your questions about the current trends in data management. Topics will include rebalancing of collecting vs. connecting your data assets, use of cloud for hosting and dbPaaS, implementing data lakes and other architectures for big data and other trends in data management. Bring your questions and explore the future of data management.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Top Challenges to Transforming your Operating Model to Digital and How to Overcome Them
Donna Scott, Distinguished VP, Analyst, Gartner

Moving to a Digital Operating Model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including organizational change management, workforce/talent issues and barriers in moving to the product model.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Creating Successful Digital Business Innovation With IoT
Nathan Nuttall, Sr Director, Analyst, Gartner

IoT isn't a technology, it's a way to enable a wide range of digital business transformation from simple digitization through to radical business reinvention. This presentation examines how the CIO can lead the business to discover IoT opportunities, how to achieve business buy-in, best practices and organizational structures to make IoT innovation a success, and pitfalls to avoid.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Meetup: Best Practices for Developing a Digital Customer Experience Strategy
Peer Open Discussion (no Gartner facilitation), ,

My organization is developing a plan to create a digital customer experience strategy. Where have you found success? What hurdles did you encounter? Were you able to overcome them? How did you determine which aspects the business owns vs. IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
CIO Meetup: Speaking the Language of Leadership to Effect Change
Peer Open Discussion (no Gartner facilitation), ,
Gary Blackard, CIO,, Evangel University

What language or techniques have others used to catalyze change in their organization, especially at the leadership level? What advice do you have for dealing with leadership that doesn’t understand IT methodology? Are there novel ways to get the business to change their thinking? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Meetup: Improving Your Midsize Enterprise Cloud Strategy (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

What have you learned in your cloud approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Implementing a cloud strategy is not simple; discuss your experience with peers who are undergoing similar challenges. Learn from each other to refine and improve your current cloud strategy. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Meetup: Women in IT — Developing Talent (Open to Men and Women)
Peer Open Discussion (no Gartner facilitation), ,

Share bright spots and challenges in identifying and developing women in IT leadership. How many of the people you identify as future IT leaders are women? If the numbers are not equal, why? How can your organization start identifying and developing talented women earlier? Knowing that women face obstacles that men don’t, what more can you do to support the women on your team or in your workplace? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Bringing Style and Focus to Ecosystems
Kristin Moyer, Distinguished VP, Analyst, Gartner

Behind every great digital business there is a great CIO that is helping business units lead ecosystems and participate in other ecosystems. You can’t scale digital business efficiently without ecosystems. Every great digital business is not just great with technologies like AI, IoT and APIs. They’re great at leading an ecosystem and working in other ecosystems. CIOs can help business leaders scale digital business by designing ecosystems with style and focus.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Ask the Analyst: Transitioning To Microsoft Office 365 or Google G Suite
Jeffrey Mann, VP, Analyst, Gartner

Most organizations are considering whether to make a move to a cloud office platform or have recently done so and are looking for ways to get more value from their efforts and use the products effectively. This session will help procurement leaders to choose effectively and help their organizations use the new possibilities to achieve digital workplace goals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
CIO Panel: Getting to CIO and Beyond No Matter Where You Came From
Gene Alvarez, Managing Vice President, Gartner

As IT leaders, we often struggle with questions such as: • How can I seize new opportunities and forge strategic partnerships that lead the way to the digital future to help my organization and my own career? • How important is my personal business network to the organization's success? • How can I develop the right skills and tools to succeed? This panel of CIOs will provide their views on these questions and much more. Please join us for a reception in Il Mulino following the session.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Maverick: The Illusion of Exterminating Central Power with Blockchain
Fabio Chesini, Sr Director, Analyst, Gartner

Despite the massive over-hype surrounding blockchain, blockchain ecosystems do not disintermediate existing intermediation platforms. We will live in a world with new complex intermediaries with self-sustainable, self-enforcing rules and decentralised governance models. We will show up how this new world will look like with recyclable trust systems, new intermediation with fluid and adaptable rules making any business to be prepared for this new world.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
The Top Myths About Digital Disruption
David Smith, Distinguished VP, Analyst, Gartner

The pace of innovation and disruption challenges CIOs’ ability to thrive in digital business. With these terms being overused, along with hype and confusion, there are many misleading myths. These scare us and stop us from taking advantage of opportunities created by disruptions. We identify the most dangerous myths and how to move beyond them.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Meetup: Aligning IT to the Business in Retail (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

Join to discuss how IT can be transformed from a facilitator to a leader in Retail Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the retail industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Use Growth Mindset Culture Hacking to Accelerate Change
Graham Waller, Distinguished VP, Analyst, Gartner

Many CIOs feel stymied by change resistance. This session will explore the critical underlying mindset beliefs and how a growth mindset enables individuals to move beyond their comfort zones, thrive on challenge and progress despite uncertainty. It will identify practical actions (culture hacks) that CIOs can take to cultivate growth mindsets in their teams that will accelerate digital business change.


Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Gartner Consulting: Negotiating Contracts to Ensure Successful HCM Transformations

HCM vendors seek to bypass IT and sourcing, and sell directly to HR. Catch this activity early and learn how each of these vendors price licenses, support and implementation services to protect your enterprise from runaway costs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Mentor-led Meetup: Fostering Innovation in State & Local Government
Peer Open Discussion (no Gartner facilitation), ,
Ken Clark, CIO, Information Services Agency (ISA)

Discuss successes and failures in encouraging innovation and creativity in State & Local Government. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Meetup: Planning for the Future of the IT Workforce (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,

The IT domain in 2030 will likely evolve out of today's agile practices and professional services models. IT leaders will be tasked with organizing a fluid arrangement of teams charged with turning ideas into reality. How is your Global Enterprise planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:15 PM
Meetup: Best Practices for Internal Open Sourcing

Join this Meetup to share best practices for using open source methods to help with communication and improve usage across all lines of business. What has your experience been? Where have you found success? What did not work? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Roundtable: Envisioning the Future of Work
Craig Roth, Research VP, Gartner

“Future of work” visions are used to convey thought leadership and a high-level roadmap to business and IT stakeholders in order to guide development of their own products and solutions. This workshop will enable participants to generate a shared view of the future given topics by the moderator such as the role of AI, globalization, and mobile work.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Roundtable: How Can Midsize Enterprises Leverage Microsoft's Security and IAM Capabilities? (Exclusive for Midsize Enterprise Attendees)
Neil Wynne, Principal, Analyst, Gartner

In line with the trend of Office 365 adoption, a large number of midsize enterprises are considering Microsoft's native security and IAM offerings such as Exchange Online Protection, Advanced Threat Protection, Azure Active Directory, Azure Information Protection and Microsoft Intune. Which of these are you using successfully? What challenges have you encountered? Where have you found the need to supplement or supplant these capabilities with a non-Microsoft product? Join us for a peer-driven discussion to address these and any other questions you may have. Preregistration is required. Seats are limited.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Contract Negotiation Clinic: Eight Steps to Strategize Software and Cloud Negotiations for Cost Optimization and Risk Mitigation
Jo Ann Rosenberger, Distinguished VP, Analyst, Gartner

This session provides eight steps to use for planning negotiations with major vendors — megavendors, and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint. They focus on engaging the right IT and business stakeholders to identify requirements and then using stakeholders as part of the negotiation plan and strategy to optimize these deals to balance cost, value and risk. Attendees from this session will receive ready-to-use checklists, templates, and matrices to execute these eight steps effectively in their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Roundtable: Making Digital Business More Intelligent — Secrets of Success for a More Data-Driven Culture
Alan D. Duncan, VP, Analyst, Gartner
Rob Meilen, Sr Executive Partner, Gartner

Paramount to making an enterprise more data-driven is influencing its organizational culture. CIOs and CDOs must show leadership, business acumen and demonstrate the value of data if they are to foster data-related cultural change — particularly when stakeholders are reluctant to participate. In this roundtable session, join your peers to share best practices and explore the issues that drive success, including: How to deliver measurable business value by identifying and communicating the business value of data? How to address the cultural change impacts of a data-driven approach? How to proactively manage the ethical implications of data and analytics?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Roundtable: How Can CIOs Master the Economics of Potential Digital Business Models?
Dale Kutnick, Senior Vice President, Gartner

Many digital business proofs of concept have been funded out of innovation or transformation slices of the IT budget. But new, potentially disruptive business models will require significantly different funding and investment approaches. This session will provide ideas to drive conversations that CIOs must have with CFOs and CEOs on developing investment strategies for scaling digital business efforts.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 03:30 PM
Clinic: Making Product Decisions in a Megavendor World: Navigating Salesforce
Penny Gillespie, VP, Analyst, Gartner

Clients are starting to recognize that due to many large vendors offering complementary solutions, what may start as a product decisions is morphing into perceived vendor commitments. This clinic combines analyst-lead discussion with participant Q&A to ferret out how to best understand and leverage Salesforce as a megavendor. It will look at Salesforce from a strategic perspective and provide guidance on making megavendor decisions. It will also look at the strengths and weaknesses of product- and vendor-driven strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: Start Your Digital Strategy With an API Platform
Mark O'Neill, Sr Director, Analyst, Gartner

Digital strategies rely on a platform and build an ecosystem of partners, applications, customers or even the general public. Building a platform and growing an ecosystem at the same time generally starts with publishing APIs. This workshop will give practical guidance on how to enable digital transformations by publishing the right APIs to the right ecosystems targets.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: Building and Executing a Cloud Strategy
Ed Anderson, Distinguished VP, Analyst, Gartner

Every organization must have a strategy for cloud computing. The benefits of cloud computing are too important to ignore, but there are many risks that must be managed for success cloud adoption. This workshop will provide practical guidance on how to build and implement a cloud strategy that can become the foundation for your cloud adoption and usage plans.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: Digital Leadership Effectiveness — Are You a T-Rex Leader — And Don't Know It?
Marc Andonian, VP, Executive Partner, Gartner

Come and learn how to adapt your leadership style to get the most out of your team and staff. Learn if you are a T-Rex leader and do not know it and also understand how your style may be a primary cause of team dysfunction — by learning a little neurobiology. Learn how to use the TERA model to improve team performance, professional and personal relationships and to deliver move value in your digital agenda.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: Government Cost Optimization: What Does It Mean, Where Are You and What's Next?
Cindy Dye, VP, Executive Partner, Gartner
Scott Merriman, Sr Executive Partner, Gartner

In this workshop, participants will learn how to characterize their government organization's cost optimization maturity. Using this information, participants will identify their readiness for more advanced capabilities, and identify the best next steps to take. A key consideration during the workshop is how to build a cost optimization strategy that integrates with the organization’s strategy, including budget and funding considerations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:30 PM|Tuesday, October 16, 2018 04:00 PM
Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Secure a New Foundation for Digital Business?
Andy Rowsell-Jones, Distinguished VP, Analyst, Gartner
Jan-Martin Lowendahl, Distinguished VP, Analyst, Gartner

This workshop leverages the breakout session "The 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 02:45 PM|Tuesday, October 16, 2018 03:05 PM
Hype Cycle: Myths and Realities of AI Beyond the Hype
Svetlana Sicular, VP, Analyst, Gartner

A virtuous cycle for a new generation of AI builds along several critical dimensions. Use the AI Hype Cycle to understand maturity of various dimensions underpinning AI. The risk of ignoring potentially transformational AI technologies exceeds the mitigated risk of fast, early failure.


Tuesday, October 16, 2018 02:45 PM|Tuesday, October 16, 2018 03:05 PM
Speeding Analytics with Spark, Data Lakes & CDC
Dan Potter, VP Product Management and Marketing, Attunity

Powerful engines such as Apache Spark and CDC can drive real-time transformation and analysis of data from customers, sales transactions, and other sources feeding modern data lakes. Join us to learn about key trends and enabling technologies that enable real-time insights to grow your business.


Tuesday, October 16, 2018 03:00 PM|Tuesday, October 16, 2018 03:45 PM
GGM Working Session: Top Business and Technology Trends for General Managers in 2019
Martin Reynolds, Distinguished VP, Analyst, Gartner

This presentation reviews the major technology and business disruptions shaping growth and opportunity in technology markets.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:00 PM|Tuesday, October 16, 2018 04:00 PM
EITL Working Session: Data Ecosystem to Triumph Digital Scale
David Newman, Leadership Partner, Gartner
Ibrahim Itani, Leadership Partner, Gartner

What is the role of the data ecosystem? This facilitated discussion addresses the shift from collect to connect to achieve digital scale.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:15 PM|Tuesday, October 16, 2018 03:35 PM
Magic Quadrant and Critical Capabilities: Unified Endpoint Management Suites
Chris Silva, VP, Analyst, Gartner

As mobile computing and client computing merged to form end-user computing, so have the tools. Unified Endpoint Management (UEM) includes functionality to manage mobiles, tablets, PCs, Macs, and smart IoT devices which end-user computing manages. This presentation reviews the first UEM Magic Quadrant and Critical Capabilities.


Tuesday, October 16, 2018 03:15 PM|Tuesday, October 16, 2018 03:35 PM
More Actionable Insights with an Operational Data Warehouse
John Bard, Director of Product Marketing, Actian

Operational data warehouses (ODWs) provide a better approach to managing data in the moment and making it actionable across a business. This session will delve into the key ways ODWs eliminate the pitfalls of traditional solutions and how businesses achieve better real-time insights and results.


Tuesday, October 16, 2018 03:15 PM|Tuesday, October 16, 2018 03:45 PM
Networking Break


Tuesday, October 16, 2018 03:15 PM|Tuesday, October 16, 2018 03:45 PM
Gartner Zone: Cut Through the Noise, Learn from the Experience of Trusted Peers
Euan Cobb, Product Director, Gartner

Learn how the premier vendor-free online community of senior IT leaders managed by Gartner can help you to: a. Get advice from other IT practitioners on trending topics like "Combing EA and Agile/DevOPS" and "Office 365 Migration". b. Access Peer Templates – save time by reusing member created documents including project checklists, plans, charters and metrics. c. Connect directly with peers – find and message members going through similar challenges to yours.


Tuesday, October 16, 2018 03:30 PM|Tuesday, October 16, 2018 04:15 PM
Exclusive Fireside Chat with Guest Keynote Speaker Fareed Zakaria (Exclusive to Global Enterprise Executive Experience participants)
Fareed Zakaria, Global Thinker, Columnist, CNN Host, CNN

Join us for an exclusive fireside chat with CNN Anchor, Fareed Zakaria, prior to his taking the stage for his Guest Keynote session.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Solution Provider Sessions


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Meetup: Non-traditional Rewards for Employees
Peer Open Discussion (no Gartner facilitation), ,

What non-traditional rewards have you found effective to help keep staff motivated and engaged, and when do you use them? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Meetup: Digital Innovation in Education
Peer Open Discussion (no Gartner facilitation), ,

Join your Education peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Meetup: The Evolving Role of the CIO in Midsize Enterprises - Digital Leader and I&T Leader (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

What leadership challenges have you encountered in the new digital world? Are you the Chief Digital Officer and CIO? Does someone else have the CDO title? How is your job changing and how has your focus changed? Talk to your peers about the different "hats" they are wearing as the CIO role evolves. Share best practices and experiences to gain insight on becoming a more effective CIO for your organization. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Meetup: Organizational Culture and Women in IT
Peer Open Discussion (no Gartner facilitation), ,

When dealing with a culture lacking diversity (gender, age, race, etc.), as a woman in IT, do you continue to work on building relationships or just try and work around it? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Creating the Cognitive Enterprise
Mark Foster, SR. VP, Global Business Services, IBM

The emergence of new game-changing technologies - AI, blockchain, the IoT, robotic process automation, machine learning, virtual and augmented intelligence, along with rich reservoirs of data - is teeing up a rapid evolution in business architecture: the era of the Cognitive Enterprise. Forward-thinking leaders have quickly embraced this new business model. The leader of IBM’s global consulting business will describe how progressive business and technology leaders are taking creative approaches and implementing bold steps to establish their organizations as leaders in the cognitive era.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
How the IIoT Can Deliver a Triple Play for Industry
Stephan Ihmels, Director, Business Development, Siemens PLM Software
Sam Hoff, CEO/President, Patti Engineering

Software-based, virtual product proxies—digital twins of their physical counterparts—enable manufacturers to better analyze, visualize, and enhance their design, production, and lifecycle performance. They’re linking those three domains via an open yet highly secure, cloud-based IoT operating system made just for industry. Siemens and Patti Engineering, an integrator and co-presenter, will show how the entertainment, brewing, and automotive industries are using this IIoT technology, plus digital twins and advanced analytics, to gain more operational efficiency, speed, flexibility, quality, and visibility.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Xerox: Additional Session Details Coming Soon

Xerox: Additional Session Details Coming Soon


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Lightning Platform: Building Apps is Everyone's Business
Shannon Duffy, , unknown

Every organization is feeling the pressure to move fast with limited resources. Learn how Business and IT leaders are coming together to revolutionize their app development process and supercharge productivity by building intelligent, mobile-first apps and processes with the Lightning Platform.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Future of Work: Unlock Employee Productivity Anywhere
Vishal Ganeriwala, Sr Director Marketing, Citrix Systems

Businesses need a new set of tools to support and enable productivity across all of their employees and their increasing contingent workforce. Citrix Digital Workspaces are how organizations boost productivity, engage consumers, and empower their people. With a flexible and secure platform, organizations can connect, collaborate, and innovate anywhere—on any application, any device, any cloud, at any time


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Meetup: Best Practices in Exploiting Cloud Computing (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Powering Transformation with Intent-Based Networks
Anand Oswal, Senior Vice President, Cisco Systems

Business and operational transformation requires a network that responds rapidly to change and simplifies enablement of dynamic business policies. Learn how an intent-based networking platform provides automation, segmentation, security and deep analytics to continuously align network services to business intent. Find out about intent-based networking use cases that deliver business insights, protect the business, streamline IT processes and unify people, devices and apps from campus to branch to multicloud.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Meetup: Driving Business Performance with Analytics (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,

Join your peers from Global Enterprises to discuss how you're using Big Data/BI/Analytics to increase business performance. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Mentor-led Meetup: Business Lead or Shadow IT
Ravi Haldahalli, Director of Architecture and Development, Atlantic Lottery Corporation

As IT leaders, we must balance the need to better enable the business, while also owning all technology decisions. How have you learned to balance both? What challenges have you encountered? Do you feel you are losing control of IT decisions? Do you feel you need to excessively justify technology investments? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Florida Blue Transforms Cust Exp with Splunk & Predictive IT
Peter Serio, Vice President, Customer Experience, GuideWell/Florida Blue

IT plays a critical role in driving the customer experience, and many organizations are exploring AI to help them shift from reactive to predictive IT. But making the shift requires the right platform and data. Companies like Florida Blue are proactively fixing errors, preventing downtime, and optimizing efficiency with the right application of AI and ML. In this session, you’ll learn about how Splunk provides the platform to ingest all of their data, so they can fully utilize AI and ML to react faster, be proactive, predict future problems, and deliver exceptional customer experiences.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Put your data to work, finally: Data platforms in government
Seth Dobrin, VP & Chief Data Officer, IBM Analytics, IBM Analytics

Dr. Dobrin, who joined IBM in November 2016 as the Vice President and Chief Data Officer for IBM Analytics, is responsible for transforming the Analytics Business operations. Prior to IBM, he was a leader in the data science transformation of a Fortune 500 company and their shift to Agile and the cloud. He is a founding member of the International Society of Chief Data Officers and has been a prolific panelist at the East and West Chief Data Officer Summits. Dr. Dobrin received his PhD in Genetics from Arizona State University.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Mentor-led Meetup: Digital Transformation in Healthcare
Alex Zavgorodni, VP of Enterprise Architecture, Healthfirst

Join your Healthcare peers to share best practices for driving digital transformation. What does digital in Healthcare mean to you? What strategy elements are being supported through digital investments? Who is driving the digital agenda in your organization? How are you managing the ecosystem evolution to digital? How are you measuring outcomes of digital investments? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Driving communications integration across multi-cloud ecosystems
David Lee, , RingCentral

Businesses are increasingly looking at ways they can integrate cloud solutions to drive productivity and better response times into everyday workflows. Having an open platform is vital to enhancing the value of extended multi-cloud ecosystems. In this session, David Lee, VP of Platform for RingCentral, will discuss how cloud platforms are driving business results and eliminating friction by enabling users to extend communications into key applications. Key areas of discussion will include: • The rise of open APIs and the opportunity in today’s multi-cloud ecosystems • Examples of customized communications and collaboration integration workflows • How AI and bot development are unlocking valuable business insights • How IT can support the needs of developers while achieving digital transformation


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Building an Enterprise AI Factory
Hilary Mason, General Manager, Machine Learning, Cloudera
Michael Hollison, CMO, Cloudera

Machine learning (ML) adoption is maturing. Many organizations are succeeding with ML and now contemplating how to industrialize and scale this capacity. We’ll discuss challenges and opportunities for scaling enterprise ML across many dimensions, including people, process, strategy, and technology.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Culture as a catalyst: Organizing for innovation
Josh Ranoa, Account Manager, Red Hat, Inc.

Your employees, and how they use technology to innovate and accelerate digital transformation can be a competitive advantage. Principles that power open source software communities also apply to organizational and cultural transformation. Apply open culture principles to an organization and turn disruption into opportunity. Join Josh Ranoa for a discussion on the role of culture in business transformation. Enjoy an interactive session that translates open principles to open practices—providing you with tactical exercises to break down barriers and catalyze innovation in your environment.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Redefining Data Center Memory
Kristie Mann, Director - Persistent Memory Product Man, Intel / Data Center Group (DCG)

Businesses today are trying to keep pace with the mountains of data piling up. Data is just an expensive storage burden unless it is sorted, analyzed, and exposed through user-accessible services to deliver on its promised value. Join us for an in-depth look at how Intel will reimagine the memory and storage hierarchy to expose value from data.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Seizing the Moment: Real-Time Data Drives Fanatics’ Growth
AMIT JAIN, Director BI and Data Visualization, Fanatics Inc

For the world’s largest seller of licensed sports merchandise, staying ahead of the competition means having a technology platform that is as agile as the athletes in the game. Built on AWS and powered by MicroStrategy, Fanatics runs its business with real-time market basket analytics, powerful forecasting, and actionable intelligence. Join us to learn how enterprise analytics have made Fanatics the undisputed global leader in sports merchandise.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
Dawn of the Digital Labor: Building the Foundation an IT-led Digital Revolution
Mihir Shukla, Chief Executive Officer, Automation Anywhere Inc
David Hodge, EVP & CIO , Great West Life

As automation continues to pick up pace, IT is not only experiencing an outsized impact, it is also leading the charge of transformational digital change across the enterprise. Mihir Shukla, CEO of Automation Anywhere and one of the pioneers of robotic process automation (RPA), walks the audience through the evolution of enterprise automation and lays down a roadmap of what’s in store for information technology leaders as enterprises, large and small, develop intelligent digital workforces and introduce organizational digital twins.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
How to Achieve Trust and Confidence in Your Cloud Provider
Michael Aiello, Director, Product Management Security and Privacy, Google
Assaf Keren, DIRECTOR, GLOBAL SECURITY OPERATIONS, Paypal

Running mission-critical workloads in the cloud requires a high degree of confidence and trust in your cloud provider. But how can organizations establish and maintain this trust? This session identifies key security capabilities to look for when selecting a cloud provider, and how Google Cloud customers across various industries have deployed these capabilities to protect their most critical assets.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
"Microsoft AI: Empowering You to Transform Your Business"
Mitra Azizirad, Corporate Vice President, Microsoft
David Carmona, General Manager of Artificial Intelligence Marketing, Microsoft

Come learn how Microsoft’s break-through innovation uniquely addresses the enormous opportunity and responsibility that AI brings to every developer, organization and society. The breadth of possibilities can make it hard to determine how to best use AI in your business. To help with your AI transformation, we’ll share how Microsoft enables you to infuse AI into every application, transform every business process and put the benefits of AI in the hands of every employee, regardless of technical expertise. Learn how AI is delivering real business value today and how the future potential of AI is realize when every employee becomes citizen data scientist. Hear about Microsoft’s approach to developing trusted and ethical AI to help use and deploy it responsibly in business and society.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:30 PM
ETAN Tolling Case Study: Leveraging the Cloud to Disrupt Public Utilities & Tolls
Drew Clarke, Director of Technology , Etan Industries

You may not know ETAN Tolling, but you’ve likely paid for toll roads or utility bills via their systems. Learn how ETAN is a disrupting the tolling industry (cable, telecom, highway tolling & utilities) by leveraging cloud-based services and software-defined transactions to bring exponential improvements to collecting tolls and displacing the old guard as central actors. ETAN’s systems leverage mass computation and software-defined connectivity to bring improvements in transaction processing, knowledge and forecasting at exponential rates for the entire customer lifecycle – all via the cloud.


Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:45 PM
Roundtable: VDI, Desktop as a Service and Hosted Application Best Practices for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Federica Troni, Sr Director, Analyst, Gartner

Join us for this lightly moderated session to discuss best practices for deploying virtual desktops, DaaS and other remote application technologies with your midsize enterprise peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:45 PM
Roundtable: Innovation — Use Practical Frameworks and Process to Facilitate Continuous Innovation!
Dan Fallon, Executive Partner, Gartner

Does innovation just happen? Not really. Sponsorship, culture, framework, and process still are needed to facilitate the harvesting, categorizing, vetting, funding, staffing, proving, adjusting, and deploying of ideas which drive business performance. As so many things get standardized and/or automated, innovation needs to be a core competency in every organization — at least those that want to grow. This workshop presents practical concepts and frameworks and then challenges attendees to innovate — to come up with some big and small ideas on how to improve innovation in their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:45 PM
Roundtable: Microsoft's Unified Support — What Will It Cost and How Should It Affect Your Microsoft Strategy?
Michael Silver, Distinguished VP, Analyst, Gartner

Microsoft is phasing out Premier Support, which is based on how many hours you buy and replacing it with Unified Support, which is 6 to 12% of your annual Microsoft Software Assurance and online services spending. Some organizations are seeing similar or lower costs, but many others are getting increases 20%, 80%, or even 200%. Participants can discuss their experiences with Premier and Unified Support and how they are addressing support for strategic products in the face of potentially large increases in cost.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:45 PM
Roundtable: We're All Lost in the AI Woods: Let's Band Together to Succeed
Whit Andrews, Distinguished VP, Analyst, Gartner
Michael Carraway, Executive Partner, Gartner

You can help your fellow travelers through the fog of Artificial Intelligence hype more than you know. Let's discuss what makes AI different and how to achieve an AI strategy to deliver business value for business leaders in an IT context. Almost everyone is getting started. We can fill in each other's knowledge and tactics gaps.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 03:45 PM|Tuesday, October 16, 2018 04:45 PM
Focus Group: Innovate with us as we transform the Executive Programs experience (light snacks will be served)

Have your voice heard. Meet your peers in an intimate setting as we explore ways Gartner can deliver a more interactive experience and tools Gartner can provide to mobilize your entire team to leverage Gartner and make progress on your organization's most important priorities. Findings from the focus group will inform the evolution of our member experience. Light snacks will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 04:00 PM|Tuesday, October 16, 2018 04:20 PM
Spotlight: Tactics to Improve Gender Balance in IT
Kristin Mettraux, Sr Director, Advisory, Gartner

Women represent only 31% of the global IT labor pool and less than 25% of IT leaders. Leading CIOs understand that there are clear business benefits that result from including women on teams that are making innovative, strategic decisions for the digital enterprise. They also understand that improving gender balance requires both recruitment and a retention strategy. This session will show how Adidas, Telstra and others are using low-cost, high-impact ways to recruit and retain women in IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 04:15 PM|Tuesday, October 16, 2018 05:45 PM
EITL Working Session: Use These Six Key Factors to Achieve Data Center and Cloud Outsourcing Deal Success
William Maurer, VP, Analyst, Gartner
Joel D. Jennings, Leadership Partner, Gartner

This session helps sourcing and procurement executives achieve deal success by building skills to understand key inputs, marketplace solutions and risk factors, select the best vendor, negotiate a fair and balanced contract and manage the relationship. Key issues: • What are the key factors to achieve deal success? • How do you incorporate them into your organization's processes? • How do you incorporate these items in your contract?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 04:30 PM|Tuesday, October 16, 2018 05:00 PM
Networking Break


Tuesday, October 16, 2018 04:30 PM|Tuesday, October 16, 2018 05:00 PM
Gartner Zone: Futurist Vision: Digital Security and Risk Management into the Next Decade
Mark Silver, Leadership Partner, Gartner

Using the looking glass to see how such changes as Artificial Intelligence, Neural Networks, Quantum Computing, Machine Learning and the Internet of Things will fundamentally change the way that organizations view, use and implement digital change in the context of security and risk. We explore the skills needed by the new Chief Digital Risk Officer and whether they are likely to replace the Chief Information Security Officer for tomorrow’s digital enterprise.


Tuesday, October 16, 2018 05:00 PM|Tuesday, October 16, 2018 05:45 PM
Guest Keynote: How to Innovate: The Key for Countries, Companies, and People
Fareed Zakaria, Global Thinker, Columnist, CNN Host, CNN

Innovation is a buzzword of the moment. But what does it actually mean? How does one innovate, as a country, a company, or an individual? Fareed Zakaria gives you a controversial perspective deeply rooted in facts and data. He points out that many of the key indicators of innovation – excellence in science testing for example – simply do not work. He does what few experts do — look around the world and through history — for examples of innovation. He takes you to Sweden and Israel, to Germany and Japan, and back in time to the sewing machine and the electric bulb to shed light on the innovations taking place right now and the ones we are going to see unfold. Dr. Zakaria talks about the multiple technological revolutions that are changing the game today. The result is a startling, original understanding of the topic, one that will change the way you think about it. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk, as well as through the Events Navigator app. The Dolphin Hemisphere Ballroom is reserved for CIO Experience attendees. Subject to availability, the ballroom may be opened up shortly before the session begins.


Tuesday, October 16, 2018 05:45 PM|Tuesday, October 16, 2018 07:00 PM
ITxpo Reception

Attendees are invited to join us for the ITxpo reception; come visit ITxpo to network, relax and unwind after the day's sessions.


Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:15 PM
Passwordless Encryption for Data at Rest
Daniel Gallancy, Co-Founder & CEO, Vida Identity

Encryption of data-at-rest has proven impractical. Most solutions maintain security at the expense of usability, convenience, and compliance. At VIDA, we’ve developed a comprehensive and passwordless solution for at-rest encryption using distributed key management technology, all without compromising common user workflows such as file sharing and search. In this session you’ll learn how VIDA’s technology works to uniquely secure data by physically storing key fragments across trusted devices while also addressing historical challenges to organizational data security.


Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Magic Quadrant: Industrial IoT Platforms
Eric Goodness, VP, Analyst, Gartner

Industrial IoT is becoming a significant component of and a major contributor to the digital business initiatives across industrial companies. IIoT, as a whole, is still an immature market, however, and there is a clear gap between vendor marketing and reality. The 2018 Industrial IoT Platform Magic Quadrant exposes that reality and illustrates the current state of IIoT.


Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Less Is More: Streamline Your Planning & Reporting Processes
Chad Botbyl, Business Intelligence Analyst, Service Express Inc

Prior to 2014, Service Express was producing and reporting its budgets on Excel spreadsheets for its executives, who were confused by conflicting data and the complexity of the process. They needed an enterprise-wide solution that would consolidate spreadsheets into a centralized performance management system and deliver dynamic reporting in a cost-effective, efficient manner. BOARD offered an all-in-one solution for performance management, BI and predictive analytics that streamlined their budgeting and planning processes and continues to allow for the development of new BI applications.


Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Hybrid Cloud innovations in the real world?
Barbara Couturier, Director, Strategic Alliances and Busine, Lenovo
Nathan Saunders, SAP NA Business Development, Lenovo
Mark Cadiz, WW Sr. Product Manager OS & Software, Lenovo

Everyone is talking about Hybrid Cloud solutions, but what are they doing ? In this session, we will interview experts on hybrid cloud solutions. Our Lenovo experts bring more than 25 years of experience with a specialty in hybrid cloud for Microsoft and SAP solutions for Enterprise and Mid-Market customers. We’ll show you how Lenovo is using hybrid cloud solutions, what it does for our business, and how our customers have taken advantage of their hybrid cloud environments to achieve greater performance, streamlined management and reduced costs.


Tuesday, October 16, 2018 06:00 PM|Tuesday, October 16, 2018 06:20 PM
Story Time for Grown-ups: Data-Driven Stakeholder Engagement
Dave Grady , Principal Client Partner, Verizon

"Storytelling" is a powerful tool for communicating with IT and non-IT stakeholders alike, but storytelling isn't all fairy tales and happy endings. With the right data and the right tools, IT and Security leaders can tell meaningful stories that help organizations make tough decisions about resource allocation and risk tolerance. Learn how telling true, data-driven stories can influence key audiences (such as executives, customers, regulators and business partners) while raising your profile as a trusted advisor.


Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:45 PM
Application Performance in an Agile World
Rick Barker, Software Engineer Manager, The Home Depot

Increased customer demand continues to spur organizations to evolve their software development processes. Retailers like Home Depot, who've already embraced agile delivery, have realized significant speed and quality gains contributing to the bottom-line improvement. Continuous performance testing is an integral part of the Agile process, requiring openness to operating model transformation and toolchain optimization. See this evolution through the lens of the world’s largest home improvement retailer.


Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:45 PM
Cybersecurity Through Blunt-Force Trauma
David Giambruno, Predident, 5thColumn, LLC

A funny and sarcastic view on the state of cybersecurity through anonymized facts of real-life examples.


Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:50 PM
CASB: How Major Organizations Secure Their Cloud Footprint
Rich Campagna, CEO, Bitglass

While public cloud apps like Office 365, AWS, and Slack increase organizational productivity and agility, they aren't without security challenges. For most enterprises, these apps typically usher in cloud-first strategies that dramatically expand the corporate cloud footprint. This session will explore case studies about the cloud security journey for major organizations in healthcare, financial services, higher education, the public sector, and more. You'll leave with actionable insights that you can bring to your organization right away.


Tuesday, October 16, 2018 06:30 PM|Tuesday, October 16, 2018 06:50 PM
Applications without Borders - Best Execution Venue for Apps
Scott Brindamour, Sr. Director, US Cloud & Hosting Architect Specialist Team, CenturyLink

In the Digital Economy, delighting customers means providing frictionless, intuitive experiences that meet them precisely where and when they want products and services. Selecting the best execution venue for your applications can make all the difference in your customer experience.


Tuesday, October 16, 2018 07:00 PM|Tuesday, October 16, 2018 08:00 PM
Executive Programs Special Event: The Adventure Continues!

Executive Programs members can enjoy an additional hour of fun from 7:00 – 8:00pm at Universal’s Marvel Superhero Island® and Seuss Landing® on Tuesday, October 16 prior to the Special Event at Universal’s Islands of Adventure™. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved. Transportation: Hop on one of our shuttle buses that will run from all hotels on our shuttle routes. You MUST arrive on a Gartner provided shuttle wearing your Gartner event badge to gain access to the theme park. Logistics Details: Pack your sneakers and jeans. All attendees must be wearing their Gartner event badge and have a photo ID. All attendees must be 21 years of age.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 16, 2018 08:00 PM|Tuesday, October 16, 2018 11:00 PM
Special Event: The Adventure Continues!

Enjoy an evening of fun with your colleagues on Tuesday, October 16 at Universal’s Islands of Adventure™. We've reserved the entire park just for you! All night long, you’ll have unlimited access to incredible rides and attractions like The Incredible Hulk Coaster™, Harry Potter and the Forbidden Journey™, plus food, beverages and more! Universal elements and all related indicia TM & © 2017 Universal Studios. All rights reserved. Transportation: Hop on one of our shuttle buses that will run from all hotels on our shuttle routes. You MUST arrive on a Gartner provided shuttle wearing your Gartner event badge to gain access to the theme park. Logistics Details: Pack your sneakers and jeans. All attendees must be wearing their Gartner event badge and have a photo ID. All attendees must be 21 years of age.


Wednesday, October 17, 2018 06:30 AM|Wednesday, October 17, 2018 07:30 AM
Sunrise Yoga

Begin your day with a yoga class designed to free your mind and relax your body. Stimulate every muscle group in the body with gentle stretching to lengthen your muscles from head to toe.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 09:00 AM
Attendee Breakfast

Join other attendees for breakfast before the day's sessions.


Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 06:00 PM
Enterprise IT Leaders Member Lounge

Please join us in our Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 06:00 PM
Executive Programs Member Lounge

Please join us in our exclusive members lounge with meeting and work facilities that help you refresh, meet peers or get some work done between sessions.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 06:00 PM
Gartner for General Managers & CEOs Lounge

Please join us in our Gartner for General Managers & CEOs Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 06:00 PM
Cisco Blueprint Studio

Meet with Cisco executives and subject matter experts to reimagine your work experiences. Let Cisco help you modernize your business, transform your workforce and talent, and create new business models. We're ready to share our experiences and partner with you, whether it's an executive meeting in our Blueprint Studio, or building a framework in our booth in our Blueprint Workshop, we can help you lead the future and see the benefits of connecting the possibilities.


Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 06:30 PM
The Journey to Cloud Gallery by IBM

Visit the IBM Cloud Gallery to learn how IBM works together with clients to solve their business challenges.


Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 07:00 PM
Verizon Mobile Command Center

Come tour the Verizon Mobile Command Center next to the Dolphin Meal Pavilion where you can interact with the #OCR2018 team, get “hands on” with our vehicles, deployables, and technology platforms, and learn how we’re creating better outcomes for first responders…when every second counts.


Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 07:30 PM
Registration and Information

Registration and information hours for the day


Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 07:30 PM
Event Concierge

Stop by the Event Concierge desk, located right across from Registration in Dolphin Central Pavilion, to make the most of your time at Symposium/ITxpo. We can help you create a custom agenda, recommend the right Gartner expert to meet with, and book private meetings with our exhibitors.


Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 07:30 PM
Google Work Reimagined

Be sure to visit our interactive office environment and see how Google Cloud is transforming today’s businesses into the smart, secure, and simple workplaces of tomorrow.


Wednesday, October 17, 2018 07:00 AM|Wednesday, October 17, 2018 07:30 PM
Google AI Lab

Schedule a 1:1 meeting with a Google Cloud expert to learn more about how Google Cloud’s AI capabilities can help you build what’s next.


Wednesday, October 17, 2018 07:30 AM|Wednesday, October 17, 2018 08:15 AM
Global Enterprise Executive Experience Networking Breakfast

Exclusive networking breakfast for participants in the Global Enterprise Executive Experience. Early access to keynote immediately following breakfast.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 07:30 AM|Wednesday, October 17, 2018 08:30 AM
Midsize Enterprise Networking Breakfast: Top Strategic Technology Trends (Exclusive for Midsize Enterprise Attendees)
Neil Wynne, Principal, Analyst, Gartner
Joe Mariano, Principal, Analyst, Gartner

Join your peers for an informal discussion over breakfast about trends specific to midsize enterprises. To kick off the table conversations, attendees will be presented with a brief overview of the top strategic technology trends for midsize enterprises.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 07:30 AM|Wednesday, October 17, 2018 08:30 AM
Focus Group: Innovate with us as we transform the Executive Programs experience (breakfast will be served)

Have your voice heard. Meet your peers in an intimate setting as we seek to better understand how we can help you be successful on your most critical priorities. Findings from the Gartner Executive Programs focus group will inform the evolution of our member experience. Breakfast will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 08:00 AM|Wednesday, October 17, 2018 08:20 AM
Spotlight: How will Technology Leadership be Distributed in 2025?
Heather Colella, VP, Analyst, Gartner

This spotlight session will reveal Gartner’s new forecast of four possible futures for technology leadership. We will share when we believe information and technology leadership will be led by the CIO, and when it may be distributed more broadly throughout the enterprise. We will explore the conditions under which each scenario will take place, and what CIOs can do to optimize their position in each scenario. Participants will also have an opportunity to provide feedback on this research in progress.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 08:00 AM|Wednesday, October 17, 2018 08:45 AM
CIO Story Session: Innovation and Transformation: The New IT
Udo Neumann, CIO, Daimler Financial Services

The time is now for a “new” IT. The business demands on IT are becoming increasingly complex and IT can no longer simply mean information technology. CIOs and their organizations must drive business value, influencing business decisions and holistically own the “business of IT.” This includes disrupting the status quo with constant innovation, smart transformation and a strong focus on people, skills and culture. Join Udo Neumann, Global CIO of Daimler Financial Services, to see how the organization is transforming from a traditional financial services company into a global mobility services provider.


Wednesday, October 17, 2018 09:00 AM|Wednesday, October 17, 2018 09:45 AM
Guest Keynote: A Morning with Peyton Manning
Peyton Manning, Legendary Quarterback, NFL

Peyton Manning is a gifted leader who understands how to successfully build teams, develop strategy and overcome adversity. In this discussion with Gartner, he will share successful leadership and life lessons. Peyton will provide his unique perspective as a legendary professional athlete and philanthropist to share insights on creating a winning team culture and leading with passion. He will share insights and stories about his days in football, the technological transformation of the NFL that has changed almost every aspect of how the sport is played, managed, and experienced by fans, and how the right leadership approach will lead to success in your roles. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk, as well as through the Events Navigator app. The Dolphin Hemisphere Ballroom is reserved for CIO Experience attendees. Subject to availability, the ballroom may be opened up shortly before the session begins.


Wednesday, October 17, 2018 09:45 AM|Wednesday, October 17, 2018 10:15 AM
Networking Break


Wednesday, October 17, 2018 09:45 AM|Wednesday, October 17, 2018 10:15 AM
Gartner Zone: Transforming Your I&O Organization
Kyle Hilgendorf, Distinguished VP, Analyst, Gartner

I&O is in the most disruptive period of all time. Cloud has become a matter of “when” and “how,” but the data center remains critical to most enterprises. Come learn where our research and the industry are headed for designing and automating environments that optimize on-premises, hybrid and multicloud architectures.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 10:35 AM
Spotlight: Gartner's Disruption Design Model — Using Combinatorial Strategies to Disrupt
Lars Van Dam, Research VP, Gartner

Disruptive organizations seek ways to enter new markets or disrupt competitors in a core market. Many companies, particularly the digital giants, attempt to change the game in terms of price, consumption model or another lever for customer experience. Combinatorial strategies can be most effective for addressing new market opportunities — or to create shifts in an existing market for competitive advantage. This session equips CIOs with a pragmatic design model for executing disruptive strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 10:35 AM
Spotlight: The Strategic Implications of Natural User Interfaces for Global CIOs
Edward Gung, MVP, Research Board Research, Gartner

Major changes in the user interface often indicate a major change in the computing platform as we’ve seen in the transition from green screens and command line interfaces in the mainframe era to GUIs in the client/server era to the rise of touch interfaces in the current cloud/mobile era. This spotlight session highlights research from the Research Board, Gartner’s exclusive Global CIO member community, about the important sourcing decisions that Global CIOs are making as they deploy voice and vision interfaces and the potential competitive threats introduced by these decisions. This session will take place on Wednesday, October 17th from 8:00-8:30 am.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Solution Provider Sessions


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Meetup: Fostering a Culture of Innovation
Peer Open Discussion (no Gartner facilitation), ,

Discuss successes and failures in encouraging innovation and creativity within your enterprise. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
CIO Meetup: Best Practices to Implement Agile Teams
Peer Open Discussion (no Gartner facilitation), ,

Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Meetup: Effectively Communicating the Business Value of IT for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Peer Open Discussion (no Gartner facilitation), ,

How are you updating your IT strategy (in light of digital business) to create context for the business to best understand IT contributions to real business success/outcomes? Are they receptive to your story? What are your biggest hurdles? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Meetup: Leadership for Winning in a Digital World – Is It Now a Woman’s World? (Open to Men and Women)
Peer Open Discussion (no Gartner facilitation), ,

Are women better suited to lead organizations in a Digital World? We’ve all read the reports that organizations with more gender diversity in key roles are more likely to have higher financial returns, but why? One reason may be that women tend to have a milestone-based outlook, while men a competitive-based one. In the ecosystem-based, sharing economy of digital, will “competitive” advantage go to the gatherers or the hunters – in other words, is it now a woman’s world? Join your peers to discuss the mindset of the digital leader and what role, if any, gender plays. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
From Supercomputers to Quantum: The Future of Computing
Donna Dillenberger, IBM Fellow, Enterprise Solutions, IBM
Jamie Thomas, General Manager for Strategy & Development, IBM
David Turek, Vice President, HPC and OpenPower, IBM Systems, IBM
Robert Wisnieff, CTO Quantum Computing, IBM Research, IBM
Dennis Kekas, Associate Vice Chancellor, NC State University

IBM has enabled some of the world’s boldest endeavors, from landing a man on the moon to genome sequencing. Supercomputers, quantum computing and today's most advanced systems will take us even further. Learn from experts on what role these platforms play in solving the world’s biggest challenges.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Your Most Strategic Asset to Power Your Business’s Greatest Contributions
Stephanie Hallford, Vice President in the Client Computing Group, General Manager of Business Client Platforms, Intel Corporation

The democratization of technology is changing not just how and where we work, but why we work. “Work” never turns off anymore. With work escaping time zones, the pressure to be productive is incessant. Where we work is changing too. It could be a shared cubicle in an open floor plan or a favorite coffee shop. The ability to concentrate becomes even more important since work is now mobile. Deloitte states that 42% of millennial employees say they are willing to quit their job if office technologies are not up to their standard. These trends are shaping the world around us and we must address them. This session will help you understand how the next generation of PCs powers the contribution of every person and business.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
IoT: Harvesting Success for AGCO and Process Mining Applied
Jaime Brown, Sr Program/Project Manager, AGCO
Kleber Stroeh, CTO, Icaro Tech

AGCO, the world's largest manufacturer of machinery and equipment focused solely on the agro-industry, built an IoT solution to activate features or enhance tractors and harvesters performance Also, discuss how applying process mining techniques on event logs to leverage and optimize IoT investments


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Meetup: Best Practices for Kickstarting Bimodal IT (Repeat)
Peer Open Discussion (no Gartner facilitation), ,

IT Executives are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learned so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Accelerating Innovation with Organizational Agility
Cindy Taibi, CIO, The New York Times
Ilan Frank, Head of Enterpise Product, Slack

Organizations have to move faster than ever to keep up with the frenetic pace of change coming from internal, external and competitive factors. In this two-part session, you’ll hear from Slack’s Head of Enterprise Product, Ilan Frank and Cindy Taibi, CIO of the New York Times, about how agile organizations drive innovation under pressure by coordinating diverse sets of people with an expanding set of apps and data.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Meetup: Cost Optimization in Restaurants – Driving Efficiency While Maintaining Value
Peer Open Discussion (no Gartner facilitation), ,

What expectations are being set by leadership around IT spend and cost optimization for the remainder of 2018? For 2019? How does this impact your ability to be innovative? Where are you cutting costs (if at all) to allow spend for innovation? What role is automation playing in your optimization efforts? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
The Five Principles of an Always-On Customer Experience
Matthew Nolan, Director of Product Marketing, Pegasystems

In this session, we’ll explore how truly disruptive companies are raising the bar for customer experience, right now – leveraging data from across channels to optimize every aspect of the journey – bringing customers closer, and earning the right to expand those relationships. Key Takeaways: •Understand how brands, with leverage and market-power, are disrupting the market •Learn how data and artificial intelligence is fueling modern customer interactions •Hear case studies from organizations using AI to expand customer acquisition, optimize retention, and convert new sales opportunities


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Real-World Augmented Analytics in Everyone’s Hands
Suyog Deshpande, Product Marketing, Salesforce Analytics, Salesforce
Ketan Karkhanis, GM Analytics Cloud, Salesforce.com

AI solutions at Salesforce promise to make companies ever more productive by augmenting the decisions they make with relevant information. But in practice, how can you deliver algorithmic insights at scale for your business at the moment of action? Join this session to see some real-world examples of data and analytics intelligence in action and see how you can optimize Sales, Service, Marketing and Operations with Einstein Analytics to drive growth through data and analytics.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Meetup: How Has the Push to Digital Changed Your Strategy for Modernizing Your Systems? (Exclusive for Global Enterprise Executive Experience participants)
Peer Open Discussion (no Gartner facilitation), ,

Modernizing your core systems at a Global Enterprise to set your organization up for success in the era of digital business is no easy task. Come discuss this ever-important topic with your peers. What’s worked? What hasn’t? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Milliseconds Matter: Optimize Apps through Network Control
David Shacochis, VP Product Management, CenturyLink

Everyone appreciates the power of the global internet while still understanding its performance and latency limitations. Understanding how integrated network combinations of backbone, routing, dynamic connections and orchestration can optimize your cloud applications.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Unlocking Everyday Intelligence with Microsoft 365
Jared Spataro, GM - Enterprise Social, Microsoft

As AI technologies continue to advance, businesses look to intelligent solutions to surface insights, simplify work and drive competitive advantage. But for too many organizations, the promises of AI are locked away, too complex for practical use. With the modern workplace, our vision is to empower people with simple, intelligent experiences built into the familiar apps they use every day. Join Microsoft corp. vice president, Jared Spataro, as he shares how everyday intelligence in Microsoft 365 empowers users to get more done while equipping IT to lessen complexity, security risks and costs.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Partnering for Success: One Organization’s Journey

What does it take to move an organization from a build shop to one that partners for success? Marc Probst, CIO and Vice President at Intermountain Healthcare, discusses the accomplishments Intermountain has achieved as they shift their focus to one that seeks to provide the best customer experience while retaining valuable knowledge and people. Marc will present strategies for successful partnerships and illustrate the difficulties change can exert on an organization.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Hybrid cloud—how to start small and scale fast
Sarangan Rangachari, Storage Product Marketing, Red Hat
Phani Kanakala, Sr.IT Manager, Blue Cross Blue Sheild of Florida

Formulating a hybrid cloud strategy can seem difficult, even for seasoned IT professionals. Learn how Red Hat works with leaders from financial services, the public sector, and manufacturing to build a hybrid cloud platform that can use existing investments and prepare you for future success with the open hybrid cloud. Learn more at redhat.com/cloud.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Meetup: Best Practices for Combining Military and Civilian Cultures in the Public Sector

Join this Meetup to share tactics, techniques and procedures for empowering and serving all members of an organization comprised of military and civilian employees. What drives the differences in approach to IT service management? What can be done to make members of different cultures feel comfortable working together? Is there anything military members and government civilians can learn about each other’s culture to make them effective in combined organizations? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Get the Promised Benefits of Cloud with this Migration Path
Jack Lo, Sr. Director of Engineering, Google Cloud
Jon Latshaw, VP, Cloud Services, Cardinal Healthcare

Google Cloud believes in letting you run what you want where you want. In this session, we'll explain the journey to the cloud, how to understand the path to the cloud, and how you can best achieve your goals when moving to the cloud. We'll help you understand Google Cloud's vision on how to migrate existing applications with zero downtime, design hybrid environments to extend your operations and applications to the cloud, and manage your applications across on-prem and the cloud.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
"It’s Your Roadmap…But Who’s in Control?"
Trude Van Horn, CIO, NCH
Seth Ravin, CEO & Chairman of the Board, Rimini Street, Inc.

Your IT strategy is being pulled in every direction: lift and shift, lock-in to proprietary clouds, SaaS for new capabilities. ‘Do nothing’ is not an option but surrendering to forced vendor roadmaps comes with big risk and far bigger price tags. Find out how Trude Van Horn, CIO of NCH Corporation, took control of her roadmap and drove IT optimization to deliver tangible business outcomes.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:00 AM
Leveraging AI for Digitizing Business Processes
Jeff Schultz, VP, Portfolio Marketing & Industries, Box

Businesses today manage more information than ever before, containing a wealth of value critical to their success. And as the amount of data in the enterprise continues to grow, it’s only getting more difficult, time consuming and expensive to make sense of it all. This session will explore the explosion of data in the enterprise, the emerging world of AI and machine learning, and how these technologies can be a key accelerator in a digital transformation journey.


Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:15 AM
Roundtable: Strategizing, Planning and Managing IoT Projects in a Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)
Scot Kim, Sr Director, Analyst, Gartner
Scot Kim, Sr Director, Analyst, Gartner

Many midsize enterprises starting out on their IoT journey lack mature IoT delivery approaches. Due to inflated expectations, over-the-top vendor marketing and poor upfront planning, many projects and PoCs have not made it into production. MSE CIOs making their foray into IoT should prepare their enterprises by adopting an IoT benefits framework. This roundtable will allow questions to be asked and experiences to be shared.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:15 AM
Roundtable: Make IoT Innovation Safe and Effective
Eric Goodness, VP, Analyst, Gartner

In this roundtable, attendees will discuss a wide variety of IoT vision and implementation issues with a Gartner analyst and each other to understand technology and business trends, commercial challenges and share experiences of implementation best practices.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:15 AM
Roundtable: Making Civics Real/Digital Transformation and Dividing the Federal Budget Pie
Izella Dornell, Sr Executive Partner, Gartner
Kevin Wright, Executive Partner, Gartner

The Federal landscape for making emerging technology business decisions is increasingly hard to navigate. CIOs must be bimodal in their business/technical enabling approach to become a trusted partner with the C-Suite. This requires having the right framework to influence the fiscal decision making in the midst of limited resources.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:15 AM
Roundtable: How Can CIOs Optimize Sourcing Relationships? (Exclusive for Midsize Enterprise Attendees)
Christopher Mixter, VP, Advisory, Gartner

Traditional segmentation models prioritize vendor relationships based on contract value and service criticality. But progressive midsize enterprise CIOs spend disproportionate effort on vendors who help innovate and meet their digitalization objectives. They also place a higher premium on speed and ability to deliver on ambiguously defined requirements. In this roundtable session we’ll discuss practical steps that CIOs can take to guide and encourage effective sourcing partner selection and relationship management. Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Workshop: Redesigning the IT Operating Model to Accelerate Digital Business
Donna Scott, Distinguished VP, Analyst, Gartner

The IT operating model is under stress and needs a refresh for the digital era. This workshop will guide participants through a process of reviewing, redesigning and optimizing the IT operating model. Participants will leave the workshop with an understanding of the design process and interdependencies and will have identified some of the key changes they need to put in place.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Aspiring CIO Workshop: IT Professional Development for the Digital Age
Diane Berry, VP, Analyst, Gartner

The pace at which digital skills change is rapid and accelerating. The existing model of training and development can't effectively meet the demand of digital business. CIOs and digital business leaders must renovate their professional development strategy to create a learning culture that keeps staff engaged and motivated to build an agile and digital-capable workforce. NOTE: this workshop is geared to the needs of IT leaders who aspire to the role of CIO.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Workshop: Draft a Charter for Your Artificial Intelligence Center of Excellence
Whit Andrews, Distinguished VP, Analyst, Gartner
Moacyr Gomes, VP, Executive Partner, Gartner

Organizations who find artificial intelligence to be confusing and strategically disconcerting will benefit from developing an internal organizational unit that can establish a direction and manage progress. Multiple kinds of centers of excellence are appropriate in this context, so organizations must set their goals and develop staff and strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Workshop: How Manufacturing Gets Started With Immersive Technologies: The Reality of Virtual, Augmented and Mixed Realities
Marty Resnick, Sr Director, Analyst, Gartner

Immersive technology increases productivity in the warehouse, adds efficiency to equipment maintenance and repair, optimizes transportation and logistics, expedites employee readiness and ramp up, and creates new and innovative ways for supply chain and manufacturing processes. All of these areas will be discussed along with real-world use cases and best practices for getting started.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 10:15 AM|Wednesday, October 17, 2018 11:45 AM
Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Secure a New Foundation For Digital Business?
Andy Rowsell-Jones, Distinguished VP, Analyst, Gartner
Jan-Martin Lowendahl, Distinguished VP, Analyst, Gartner

This workshop leverages the breakout session "The 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 11:00 AM|Wednesday, October 17, 2018 11:20 AM
Spotlight: Redefining the IT-Business Interface: Five Engagement Postures for the Digital Era
Jaime Capella, Distinguished VP, Advisory, Gartner
Kristin Mettraux, Sr Director, Advisory, Gartner

Faced with digital business transformation and growing business-led IT, CIOs are rethinking IT’s approach to engaging the rest of the business. Using an engagement or liaison function as a go-between is no longer enough. 78% of stakeholders want to work with multiple contacts in IT depending on their needs, but less than half believe IT makes this easy. In this session, we’ll show how leading CIOs have established five engagement postures — evangelist, consultant, broker, coach, and deliverer — that their teams flex between as the situation dictates.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 11:00 AM|Wednesday, October 17, 2018 11:30 AM
Networking Break


Wednesday, October 17, 2018 11:00 AM|Wednesday, October 17, 2018 11:30 AM
Gartner Zone: Agile Architecture: How to Lead in a World of Constant Change
Craig Prall, Leadership Partner, Gartner

Digital transformation has challenged many organizations with an unprecedented amount of change. It has also driven a new kind of Enterprise Architecture, one that is more focused on being a management consultancy to and advocate for the business strategy and which promotes just enough architecture, just in time. Join your peers to discuss challenges and best practices that will help you shape how your organization reacts to this shift to Agile Architecture.


Wednesday, October 17, 2018 11:00 AM|Wednesday, October 17, 2018 12:00 PM
EITL Working Session: Endpoint Management - Modernizing an Endpoint Strategy for a Digital Future
Kevin Swagerty, Leadership Partner, Gartner
Chris Silva, VP, Analyst, Gartner

Join an interactive discussion focused on the latest challenges related to the complex topic of managing endpoint devices.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Decision Modeling: Bridging Analytics and Business Processes for Optimum Business Outcomes
Erick Brethenoux, Sr Director, Analyst, Gartner

Faster and faster decisions are more and more critical using an increasing amount of data for business models that have become moving targets. The gap widening as we move forward, between the continuous availability of data & information and the decisions organizations have to execute upon. The suspended moment between data and action is where decisions live — where organization combine AI techniques for maximum business differentiation.


Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
How to Help Users Pick the Right Tool to Collaborate
Jeffrey Mann, VP, Analyst, Gartner

With so many types of collaboration tools available, you would think that there would be lots of collaboration going on. But too much choice can be as much of a burden as a blessing. Users find it difficult to know when to post a comment or send a message; when to start a community or a project; when to reach out and when to curl up in a ball under their desk. This session will provide pragmatic guidance on how to work better together using the tools that are already available.


Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Digital Business Transformation Canvas — A Simple Structure to Align Your Journey
Tomas Nielsen, Sr Director, Analyst, Gartner

Digital business transformation is by nature an iterative, at times erratic and often confusing effort that can quickly derail if not carefully guided. To do this, it requires a firm foundation. This presentation outlines what a Digital Business Transformation Canvas is, what it should contain and pitfalls to avoid.


Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Boards Should Hire Top CIOs and CTOs as Nonexecutive Directors
Mark Raskino, Distinguished VP, Analyst, Gartner

Digital business is a big part of industry change and corporate strategic direction. Supervisory boards of directors must include tech-savvy members if they are to understand what is happening and adapt. But appointing headliners from major online brands is not enough. The board needs insight from experienced hands in corporate transformation using technology. Topflight CIOs and CTOs can and should be used a lot more as nonexecutive directors. This presentation explains why, how, who and what to do to get hired.


Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Maverick: What Is the Opposite of Artificial Intelligence?
Svetlana Sicular, VP, Analyst, Gartner

Behavioral psychologist Dan Ariely said about applicability of AI, “Rather than trying to work against human nature I think we should be working with human nature." Use a metamodel of AI through the eyes of people, their expectations and hopes to fix past problems, address current needs and fulfill future aspirations. Most importantly, this model will help to use the opposites of AI to surface how to truly take advantage of AI.


Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
How to Report Risk and Security to Your Board of Directors
Paul Proctor, Distinguished VP, Analyst, Gartner

Using 10 years of Gartner insight, learn what works and what doesn’t when you report risk and security to your board of directors.


Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Maverick: Cryptopolitics and World Wide Ledger Will Rock Your Business Competition
Homan Farahmand, Sr Director, Analyst, Gartner

We are at the verge of the formation of World Wide Ledgers (WWL). Today’s trust mechanism relies heavily on national borders, laws, brands and our immediate social fabric. The creation of WWL will form a new type of global borders and governance models that demand a fundamental rethinking of business strategies and societal constructs. Armed with WWL, organizations can change the business competition landscape in such a way that is unprecedented. Enabled by business model innovation, especially decentralized interactions, and steady enhancements in blockchain platforms ecosystems and interoperability – it is not too early to think about the potential business impact.


Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Three-Year Roadmap for Cost Optimization
James Anderson, Sr Director, Analyst, Gartner

CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.


Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:00 PM
Solving the Digital Talent Gap, Why Women, Why Now?
Barika Pace, Sr Director, Analyst, Gartner
Barika Pace, Sr Director, Analyst, Gartner

CIOs are faced with the challenge of a competitive labor market and often miss opportunities to attract the right skill sets to digitally transform. However, U.S. EEO office reports that despite growing women grads in STEM, women remain underrepresented in technology fields. This session focuses on how traditional recruiting efforts might be sabotaging diversity in the workplace, and placing the organization at risk.


Wednesday, October 17, 2018 11:30 AM|Wednesday, October 17, 2018 12:15 PM
Ask the Analyst: Are We Still Supposed to Care About Social Media?
Jenny Sussin, Managing Vice President, Gartner