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2019  Agenda / Day

Saturday, October 19, 2019 10:00 AM|Saturday, October 19, 2019 08:00 PM

Orlando Airport Badge Pick-Up (Saturday Only)

Collect your badge for Gartner IT Symposium/Xpo at Orlando International Airport baggage claim on Saturday between 10:00 a.m. and 8:00 p.m. Look for the Gartner team at Baggage Claim 5 in Terminal A or Baggage Claim 24 and 29 in Terminal B.

Sunday, October 20, 2019 07:15 AM|Sunday, October 20, 2019 07:30 PM

Conference Registration, Information and Concierge Hours

Registration, Information and Concierge hours for the day. Not sure which exhibitors to meet with or what sessions to attend? Visit the Gartner Conference Concierge team to help you create a custom agenda and schedule meetings.

Sunday, October 20, 2019 07:30 AM|Sunday, October 20, 2019 03:00 PM

Google Cloud Collaboration Lab

Visit our interactive office environment to see how Google Cloud is transforming how businesses work to innovate faster and smarter, together.

Sunday, October 20, 2019 08:00 AM|Sunday, October 20, 2019 08:30 AM

Orientation Session

Dan Winterbottom, VP, Program Management, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.

Sunday, October 20, 2019 08:00 AM|Sunday, October 20, 2019 06:00 PM

Enterprise IT Leaders Member Lounge

Please join us in our Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 08:00 AM|Sunday, October 20, 2019 07:30 PM

Executive Programs Member Lounge

Please join us in our exclusive members lounge with meeting and work facilities that help you refresh, meet peers or get some work done between sessions.

The Executive Programs Meet and Greet Reception will run in the Executive Programs Lounge in Central Pavilion from 6:00 PM - 7:30 PM.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 08:00 AM|Sunday, October 20, 2019 07:30 PM

Gartner for General Managers & CEOs Lounge

Please join us in our Gartner for General Managers & CEOs Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 09:00 AM|Sunday, October 20, 2019 09:30 AM

Orientation Session

Cindy Strachan, VP, Conferences, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 09:00 AM|Sunday, October 20, 2019 09:30 AM

Orientation Session

Tatiana Wells, Sr Program Director, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.

Sunday, October 20, 2019 10:00 AM|Sunday, October 20, 2019 10:45 AM

Industry Keynote: Pushing the Envelope: Being the Best When It Counts

Nicole Malachowski, Retired U.S. Air Force Col., First Woman Thunderbird Pilot, Combat Veteran,

What does it take to be the best? The individuals and teams who achieve at the highest levels have one thing in common: they push the envelope and go to the edge of boundaries. They accomplish as much as possible and do it to a standard of excellence. Pushing the envelope is an aviation term for taking an aircraft to the maximum limits of its abilities. In the business world, pushing the envelope means knowing yourself – certainly knowing your limits – all while using every bit of your ability to maximize your performance, be your best and be consistent. As a combat-tested fighter pilot and a member of the military’s most elite group of aviators (1 in 2,000 USAF pilots become Thunderbird pilots), Nicole Malachowski shares lessons learned from a distinguished 21-year career – giving them the courage to push the envelope in their own lives. That means using inevitable failures to launch to the next level…preparing for turbulence, because change is unrelenting and it is hard, but you must anticipate it…trusting in teammates’ skill and precision, while developing your own…and being mindful of the over-control that leads to performance malfunctions and mutes achievement. Nicole’s presentation provides and an unforgettable and practical roadmap for individuals and organizations looking to make the most of their talents and efforts.

Sunday, October 20, 2019 10:00 AM|Sunday, October 20, 2019 06:00 PM

Aible Real World AI / AutoML Zone

Aible Real World AI / AutoML Zone

Sunday, October 20, 2019 10:05 AM|Sunday, October 20, 2019 06:00 PM

IBM Experience

Stop by the Dolphin Hotel Lobby to experience how IBM is putting smart to work and using tech for good. Immerse yourself in VR and AR, the excitement of IoT and stories that inspire.

Sunday, October 20, 2019 10:05 AM|Sunday, October 20, 2019 06:35 PM

Google Cloud Analytics & AI Lab

Schedule a 1:1 meeting with a Google Cloud expert to learn more about how Google Cloud’s Data Analytics and AI capabilities can help you build what's next.

Sunday, October 20, 2019 10:05 AM|Sunday, October 20, 2019 07:30 PM

Okta Rethink AD Zone

Stop by the Okta Rethink AD Zone, on Level 5, and get your chance to play Whack-a-Mole featuring all the AD topics you LOVE to hate, including CALs, GPOs, SPN conflicts, and many more! Hang out in the lounge seats to chat about your latest whack-a-mole session! Enter the “Rethink AD Room,” where you’ll be able to have a chance to pummel that old AD server or imagine any other legacy hardware that always failed when you needed it most.

Sunday, October 20, 2019 10:05 AM|Sunday, October 20, 2019 07:30 PM

Verizon Ready Showcase

Verizon experts engage with U.S. government agencies making them ready to protect their data from security threats. Ensuring manufacturing firms are ready to capitalize on their valuable data. Enabling global retailers are ready to personalize their customer experience. and so much more. Join us at the Ready Showcase to learn how technology and even 5G will impact everything from smart cities to first responders to the office of the future and learn how we can make you Ready.

Sunday, October 20, 2019 10:30 AM|Sunday, October 20, 2019 07:30 PM

Zoom Rooms

Stop by Zoom Rooms in the Central Pavilion to learn how easy it can be to run or join a meeting with just the tap of a button. You will be able to view or host your own private executive meetings as well as receive a demo from one of our product experts. We will be showing Zoom’s new product features and hardware from our partners that will transform your meeting space. You’ll also have the chance to win a free iPhone 11 Pro when you come talk to us!

Sunday, October 20, 2019 10:30 AM|Sunday, October 20, 2019 07:30 PM

Microsoft Engagement Zone

Microsoft Engagement Zone

Sunday, October 20, 2019 10:45 AM|Sunday, October 20, 2019 11:15 AM

Refreshment Break

Join us for refreshments in a brief break between sessions.

Sunday, October 20, 2019 11:00 AM|Sunday, October 20, 2019 11:45 AM

Exclusive Fireside Chat with Nicole Malachowski

Please join our Guest Keynote speaker Nicole Malachowski for a fireside chat following the morning keynote.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:00 AM|Sunday, October 20, 2019 11:45 AM

Google: Creating New Business Models with APIs - Pitney Bowes’ Digital Transformation

Bala Kasiviswanathan, Head of Product Management - GCP API Management, Google Cloud

James Fairweather, Sr. Vice President & Chief Information Officer, PITNEY BOWES - CT

With a decline in some of its core markets, Pitney Bowes faced both a challenge and an opportunity that required the company to build new digital competencies. This century-old business embarked on a transformation journey to expand its digital services and create a bridge to its future. Central to its strategy is the Commerce Cloud, a set of cloud-based solutions and APIs, powered by Apigee, Google Cloud’s API management platform. As a result, Pitney Bowes has created a range of new digitally powered solutions such as its shipping API, which now generates $100 million in annual revenue.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 11:45 AM

Orientation Session

Raj Lota, Program Director, Conferences, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Pause for Thought: Reimagining the Digital Economics of Banking

Peter Delano, Managing Vice President, Gartner

Fundamental economic models are shifting and adapting to new digital supply and demand drivers. Customers seek new forms of value and reward those enterprises that adapt. Employees increasing seek to work for enterprises that value attributes other than pure profits. Investment strategies are following similar paths. As the economic foundations of banking fracture, how should CIO's react and adapt to these new challenges?

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Building the Data-Driven Insurance Organization: Leveraging Data and Analytics for Optimal Value

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Insurers are increasingly building data mastery and improving their analytical capabilities. This progression has been a significant transformation for most companies as they build new leadership models, tap into new data, build data science capabilities and adopt new technologies. This presentation will overview the key building blocks to data mastery in insurance and review best practices in how to apply data and analytics throughout the value chain. Emphasis will be placed on the relationship between data and analytics to digital insurance success, including examples of how leading insurance organizations are transforming claims, underwriting and other core insurance processes for maximum return on investment.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: Reduce Risks and Costs in AI and RPA Software and SaaS Deals

Melanie Alexander, Director Analyst, Gartner

AI/RPA deals introduce complexities in negotiating contracts. The technologies are consistently evolving and most standard contract terms are based on pre-AI concepts. Topics for discussion include; the key differences between AI/RPA vs. traditional SW/SaaS deals, contract terms that must be negotiated to minimize cost, risks and to prevent loss of critical IP.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: Applied Infonomics: How CIOs in Midsize Enterprises Can Monetize Their Data (Exclusive for Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in MSEs increasingly recognize that information adds value to their organization beyond operational excellence and decision making. Adopting infonomics practices will help realize business value through a disciplined approach. This session will show CIOs in midsize enterprises how to measure, manage and monetize available information assets

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

First-timer Meetup: Tips & Advice for Making the Most of Your Conference Experience

Todd Larivee, Infrastructure & Operations Manager, Missouri Department of Conservation

Are you new to IT Symposium/Xpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your IT Symposium/Xpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

CIO Meetup: CIO Peer Networking

This Meetup is designed to connect CIOs across various industries who are interested in networking with their peers to share best practices and real-world experiences. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

First-timer Meetup: Tips & Advice for Making the Most of Your Conference Experience

John Michl, Assistant Director, Northwestern Mutual Data Science Institute

Are you new to IT Symposium/Xpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your IT Symposium/Xpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

The Future of Energy Disrupts Everything

Rich McAvey, Distinguished VP Analyst, Gartner

Zarko Sumic, Distinguished VP Analyst, Gartner

Global societies are under extreme pressure from two powerful opposing forces; the growing demand for energy and the impact on the environment. Wrestling with these forces requires innovation that itself will create disruption in all societies for decades. This session takes on these issues and introduces a framework for enabling leaders to anticipate change and develop practical strategies for navigating through this complex and volatile period.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Digital Government Beyond 2020 - What CIOs Are Not Doing That They Should

Bill Finnerty, Sr Director Analyst, Gartner

Digital Government Trends, Predictions and Hype Cycles provide a lot of direction to consider for short and long term planning, but what is it that we as Gartner Analysts learn from our interactions that you are missing? In this session, we will look at what government CIOs need to be doing to connect the information and successfully lead the transition to digital government.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

The Changing Nature of Retail

Robert Hetu, VP Analyst, Gartner

Technology driven changes to customer expectations and behavior continue to accelerate retail's evolution. Scale can only be achieved through technology, however a delicate balance is required for success. This session will explore how Artificial Intelligence, Automation, Robots and other technologies can enable retailers from corporate to the store floor to successfully evolve by adaptation.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Higher Education Scenarios 2030: What the Future Means for You Today

Terri-Lynn Thayer, VP, Team Manager, Gartner

Higher education faces a decade of increasing disruption. We will present four plausible future scenarios for the industry to enable university CIOs to anticipate the changes and prepare for the necessary transformation.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Digital Health 2029 — Prepare Today for the Divergent Futures for Healthcare

Jeff Cribbs, VP Analyst, Gartner

The healthcare industry faces an unprecedented level of uncertainty as tumultuous business, technology, political and exogenous forces converge. In this healthcare keynote session we present an analysis of those uncertainties, the alternative digital health futures they indicate, and what strategic healthcare technology leaders can do today to be ready.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: How Do I Create and Communicate a Compelling Strategy?

Noah Rosenstein, Principal Analyst, Gartner

Creating a compelling strategy is a perennial challenge for CIOs, and digital business makes the stakes higher than ever. Have you been asked to create a strategy, but don’t know where to start? Are you trying to create an I&T strategy when the rest of the business has no clear strategy? Do you have to present your strategy to the board for the first time? This interactive session will address these and other common challenges that CIOs face when creating and communicating strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Meetup: How Are You Effectively Communicating the Business Value of IT?

How are you updating your IT strategy in light of digital business to create context for the business to best understand IT contributions to real business success/outcomes? Are they receptive to your story? What are your biggest hurdles? What have you done to improve strategic relationships with key stakeholders to increase influence and promote the value of IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Optimizing Government Value by Balancing Cost, Risk and Outcomes

Cathleen Blanton, VP Analyst, Gartner

Funding drives government, but that’s not all that matters. In times of austerity or surplus funding, government CIOs need to balance cost concerns with managing risk and delivering benefits. Do you provide enough transparency to help your agency optimize the total cost of government?

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

The Future of Industrial Assets in and Beyond Manufacturing

Kristian Steenstrup, Distinguished VP Analyst, Gartner

Asset-intensive companies succeed or fail by the way they exploit their plant and equipment. In the future, CIOs must prepare to support changes in the way companies buy, use and maintain assets, as well as emerging technologies such as Artificial Intelligence, Digital Twins, 3D Printing and Virtual Reality, and solutions such as Power by the Hour, outsourcing, rentals and autonomous equipment.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

First-timer Meetup: Tips & Advice for Making the Most of Your Conference Experience

Angela Ciliberti-Riedling, Global Director – IT Business Partner, Application Development & Innovation, Brown-Forman Corporation

Are you new to IT Symposium/Xpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your IT Symposium/Xpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Life Sciences’ Partnerability Imperative for Success in the Healthcare Ecosystem

Michael Shanler, VP Analyst, Gartner

The threats and opportunities of doing business digitally put new, higher demands on IT to enable data sharing, process continuity, and business model creation with unconventional ecosystem partners. In this session, learn the new models and technology requirements to achieve partnerability.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Best Practices in Implementing the NIST Risk Management Framework (RMF)

Josh Moulin, Executive Partner, Gartner

As federal agencies transition from Certification and Accreditation to Assessment and Authorization under the RMF, implementation success is largely dependant on the risk appetite of leadership, the agency's understanding of RMF and the relationship with the Authorizing Official. Attendees will hear from their peers about best practices and lessons learned during while transitioning to RMF.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Expanding the Capabilities of AI in the Banking and Financial Services Domain

Gregory Flaherty, Executive Partner, Gartner

Steve Bozzo, Executive Partner, Gartner

Premise: Machines are becoming exponentially smarter. The penetration of AI in this domain is expected to grow as well. Leveraging Gartner’s strategic AI framework, CIOs can communicate the risks and benefits of “intelligent” capabilities to the customer. As such, AI can be leveraged to get ahead of the proliferation of data availability, rapid processing needs, enable the ease of mobility, and manage the robustness of open source software contributing to business strategy. This interactive discussion will center on how CIOs can leverage the framework to show CEOs how to leverage AI to increase agility, enhance customer experience, grow revenue, and manage cost savings. Discussion topics will include: Why AI? How is your organization using AI? What are the governance requirements to implement AI?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Spend Optimization: How Do We Fund Our Future?

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 12:00 PM|Sunday, October 20, 2019 12:30 PM

Gartner Zone: Accelerate Delivery and Reduce Costs - How to Achieve Continuous Modernization through Gartner Consulting

Brian Chi, Sr Director Consulting, Gartner

Eric Klintberg, Sr Director Consulting, Gartner

Legacy application portfolios can be very expensive to support and maintain and often do not deliver business value. IT leaders should plan to manage their application portfolio as an asset, removing impediments and executing continuous business-driven modernization to provide optimum value.
Learn from Gartner Consultants how to identify the constraints within your portfolio so that you can construct a structured modernization roadmap and deliver value faster.

Sunday, October 20, 2019 12:00 PM|Sunday, October 20, 2019 01:00 PM

Higher Education Lunch: Grand Strategy for Grand Challenges featuring Susan Grajek, EDUCAUSE

Susan Grajek, Vice President for Data, Research, and Analytics, EDUCAUSE

Please join Susan and your peers to hear about an approach to digital transformation in higher education. Starting with a Grand Principle learn about how to tackle one of the most important challenges facing higher education. Lunch will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 12:00 PM|Sunday, October 20, 2019 01:30 PM

Academic Medical Centers, Teaching Hospitals and Medical Schools Networking Lunch

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 12:00 PM|Sunday, October 20, 2019 01:30 PM

Attendee Lunch: Networking By Industry (Industries are Location-Specific)

Join your industry peers for lunch, and take advantage of structured networking opportunities to make connections.

At the Dolphin Meal Pavilion, please join attendees from the following industries: Healthcare Payer, Healthcare Provider, Manufacturing, Federal Government and State/Local Government. At Swan Meal Pavilion, please join attendees from the following industries: Banking and Retail. At Swan il Mulino, please join attendees from the following industry: Insurance. At the Yacht & Beach Meal Pavilion, please join attendees from the following industry: Education, Oil & Gas and Utilities.

Sunday, October 20, 2019 12:00 PM|Sunday, October 20, 2019 06:00 PM

Cisco CIO Blueprint Studio

Cisco is ready to share our experiences and apply the lessons we have learned, to drive your growth, to serve your customers, and to ultimately help you lead the future and reap the benefits of connecting the possibilities of the new digitized economy. Visit us to design your digital blueprint for the future.

Sunday, October 20, 2019 12:15 PM|Sunday, October 20, 2019 01:15 PM

Better Together - Executive Programs Focus Group

Have your voice heard. Meet your peers in an intimate setting as we explore ways Gartner can improve the value delivered to you and your organization. Focusing on your most important priorities, how Gartner can enable you and your organization to get to "execution" faster? Findings will inform the evolution of our member experience. (Lunch will be provided.)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 12:30 PM|Sunday, October 20, 2019 01:15 PM

Meetup: IT Leaders in Healthcare Peer Networking

This Meetup is designed to connect IT Leaders in the healthcare sector who are interested in sharing best practices and real-world experiences. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 12:30 PM|Sunday, October 20, 2019 01:15 PM

Meetup: Share Your Experience with Blockchain in Banking/Financial Services

What has been your experience with blockchain? Where have you found success? What hurdles have you encountered? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 12:30 PM|Sunday, October 20, 2019 01:15 PM

Meetup: How Are You Developing High Performance Teams?

High performing teams stand out because they consistently outperform other teams. What are the characteristics of a high performance leader? What are some trends in the workplace and how is technology playing a role? Join this Meetup to share some of the successes you have experienced, as well as best practices and lessons learned. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 12:30 PM|Sunday, October 20, 2019 01:15 PM

Meetup: How Are You Fostering a Culture of Innovation in the Federal Government?

Discuss successes and failures in encouraging innovation and creativity in the Federal Government. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 12:30 PM|Sunday, October 20, 2019 01:15 PM

Meetup: How Are You Approaching Digital Innovation in Higher Education?

Join your Higher Ed peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 12:45 PM|Sunday, October 20, 2019 01:15 PM

Gartner Zone: Understanding the Finances of IT and the Value of an IT Business Office

William Snyder, Sr Leadership Partner, Gartner

IT is more than a business support function, it is a business. As such, running a business requires discipline and understanding of what drives costs, who the customer are, and how to deliver efficient services while supporting transformative initiatives. Join us as we look at the core elements driving IT costs and how a comprehensive IT business office can help align IT services and costs with customer value.

Sunday, October 20, 2019 01:15 PM|Sunday, October 20, 2019 02:00 PM

Google: Engineering a Healthier World

Shweta Maniar, Head of Life Sciences, Google Cloud

Saurabh Mishra, Practice Head, Quantiphi

The pace of change in healthcare is not slowing down; in fact, it is accelerating. Healthcare and life sciences organizations need to ensure their patient’s data is accessible, secure, and useful as part of their digital transformation. In this session hear how Google Cloud is partnering with healthcare organizations to help them make things simpler and easier for patients, caregivers, administrators, employees and researchers alike.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 01:50 PM

Spotlight Session: Can Autonomous Machines Replace Leadership at the Highest Levels?

Mark Beyer, Distinguished VP Analyst, Gartner

Top leaders are being presented with an opportunity to lead by example. Decision engines, predictive analytics, prescriptive models all have the potential to become true digital assistants. But what if they get smart enough to be a contributing member of the leadership team? We discuss how ensemble models can become a sort of leadership cohort that is ever-present with top leaders, providing them inputs, advice and even contributing dissenting opinions when needed. The content in this presentation is based on Gartner “Maverick" research, designed to spark new, unconventional insights.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Next Wave Implications of Realigning and Scaling Value-Based Care

Mandi Bishop, Sr Director Analyst, Gartner

Value-based financial arrangements are upending conventional healthcare and life science organizations, strategies and roles worldwide. Yet value-based payments alone will not reduce total costs of care and improve health outcomes. While the industry is familiar with many programs,participants,have not fully realigned to the implications nor are they are prepared to scale. Learn how to use new value-based approaches,unconventional industry relationships and leading-edge technologies to succeed in an emerging healthcare and life science ecosystem.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Digital Transformation in Insurance: What Rookies Can Learn From Trailblazers (and Vice Versa)

Juergen Weiss, Practice Vice President, Gartner

Insurance CIOs tell us that digital transformation is their top priority however many companies are still struggling to integrate that goal into their strategic planning or harvest results from digitalization. In this session we present a taxonomy allowing us to analyze the key differences between digital rookies and trailblazers regarding business goals and outcomes, technology adoption and corporate cultures. Business and IT leaders from both rookie and trailblazer organizations can use these findings to accelerate their digital journey.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Banking on Digital Business Ecosystems: Reinventing Business and Operating Models

Don Free, VP Analyst, Gartner

Digital business ecosystems are defining new ways of doing business and driving revenue. They support new consumption models for consumers and enterprises alike. For banks, they represent both a huge opportunity for innovation and an impending threat to their core business models. In addressing this duopoly, bank CIOs can establish themselves as true strategic partners to the business by ensuring they maintain a deep understanding of the core principles that underpin these ecosystem models.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

How Oil and Gas CIOs Can Lead Enterprise Change

Rich McAvey, Distinguished VP Analyst, Gartner

In the race to achieve breakout performance oil and gas companies must implement larger change initiatives successfully and with unprecedented speed. CIOs cannot wait to be asked to assume greater change leadership but must become fluent in effective change techniques of enterprise change. This session will enable you to foster change fitness in your team and step up to change leadership in the enterprise.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Future of Government Workforce: How Millennials and Hypers Will Change Everything

Alia Mendonsa, Sr Director Analyst, Gartner

The coming generational turnover in leadership and their perspectives will exponentially accelerate both the expectations and adoption rate of technology. CIOs need to understand the sea change coming to harness its potential now.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

How to Avoid Risks From the 3D Printers in Your Connected Factories

Michael Shanler, VP Analyst, Gartner

3D printers are networked within factories and across supply chains worldwide. Your organization’s information technology, data and intellectual property is at risk if IT is not involved from the start. Learn what CIOs and IT leaders who are transforming manufacturing must do to reduce risk while enabling the complex platform required to 3D print prototypes and products at scale.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Digital Government in Action — What’s Working and Who Is Doing It Well

Dean Lacheca, Sr Director Analyst, Gartner

The transition to digital government has been a global pursuit for nearly two decades, so what is working? In this session, we will explore what initiatives are having the biggest impact, who is doing well and what are the possible disruptors, across a range of government domains.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Gartner Zone: The Dreaming, Diligent and Dedicated Leaders: Introducing Gartner for Startup and Tech CEOs Framework

Peter Havart-Simkin, Sr Director Analyst, Gartner

The digital business age has brought forth unparalleled opportunity in the IT industry. The spirit of innovation, entrepreneurship and action has spawned a perfect storm of startup, rapidly growing and expansion oriented companies. And yet, "about 90% of startups fail … with 42% of failures being attributable to lack of market need." Gartner wants to help you change those results and trajectory.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

The New Face of Higher Education Learning — Online, Outsourced and On-Demand

Glenda Morgan, Sr Director Analyst, Gartner

The global landscape of learning in higher education is changing in some obvious but also less obvious ways. The key aspects of this shift are the move toward online learning, toward outsourcing all kinds of support for learning and creating models that enable learning on demand. How can CIOs prepare their institutions for these changes and help them make good decisions in each of these areas? This session will give leaders the frameworks they need to guide their organizations.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

A Digital Blueprint for the Hospital Without Walls

Mike Jones, VP Analyst, Gartner

The definition of a hospital is obsolete. Digital technology is enabling a new vision of care delivery and operation unconstrained by the physical facility. With a new mission of health value,a new virtual center of care capability is forming,aligning portable care capability and virtual care venues for patients. This session explores the implications for action of this metamorphosis.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Five Strategies to Achieve Lean IT in Manufacturing

Ivar Berntz, Sr Director Analyst, Gartner

For historical reasons, e.g. Mergers & Acquisitions, there can be various Business, plant and even product specific systems in a manufacturers IT landscape. In the past, many CIOs have often relied on reactive budget cuts to manage IT costs,but that is not enough in the longer run. To reallocate funds to digital business,manufacturing CIOs must innovate by proactively designing lean IT operations. According to your manufacturing scenario 2023,what should you do?

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Artificial Intelligence (AI): The Nervous System of Your Retail Organization

Robert Hetu, VP Analyst, Gartner

AI in retail is poised to experience a surge of projects through 2021. Use cases span the entire business value chain, focused on automation for cost savings and customer experience. However, AI will have a larger role, functioning as the nervous system for the organization, supporting continuous adaptation. In this session, we will explore AI examples, and a use case development framework.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Ask the Expert: How to Scale IT Product Line Management

Rob Rizzo, Sr Director, Advisory, Gartner

The majority of CIOs are at least experimenting with IT product management but scaling the model is hard. This session will answer questions about how CIOs are overcoming common IT product management pitfalls by adopting tactics such as defining product lines around business capabilities, changing the way IT engages with business stakeholders, working with the CFO to align funding to products and developing new scorecards to manage product performance.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Meetup: Enterprise Architect Peer Networking

This Meetup is designed to connect Enterprise Architects across various industries who are interested in networking with their peers to share best practices and real-world experiences. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Meetup: How Are You Balancing IT Innovation vs. Keeping the Lights On in Manufacturing?

How do you evaluate your spending on innovation vs. upkeep? What ratio do you strive for? Where are you currently at? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Ask the Expert: Blockchain Unraveled

David Furlonger, Distinguished VP Analyst, Gartner

IT leaders and organizations struggle to understand what blockchain technology is, and how and if they should use it. Join this interactive session in which we’ll answer your key questions. For example, what problems does blockchain uniquely solve, how do you know if you have an appropriate use case, how are projects governed, and what are the pitfalls to avoid that ultimately lead to blockchain project failure.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

First-timer Meetup: Tips & Advice for Making the Most of Your Conference Experience

Christopher Solan, IT Team Leader, Manatee County Government

Are you new to IT Symposium/Xpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your IT Symposium/Xpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

CIO Ask the Expert: How Do I Create and Communicate a Compelling Strategy?

Noah Rosenstein, Principal Analyst, Gartner

Creating a compelling strategy is a perennial challenge for CIOs, and digital business makes the stakes higher than ever. Have you been asked to create a strategy, but don’t know where to start? Are you trying to create an I&T strategy when the rest of the business has no clear strategy? Do you have to present your strategy to the board for the first time? This interactive session will address these and other common challenges that CIOs face when creating and communicating strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Meetup: Being Black in Technology – How Will You Lead?

African American representation in technology has long been centered on “worker” or “admin” roles, rather than leadership or executive management. Even so, black technologists have a valuable perspective to offer in how technology will evolve in the Digital Age. Key issues will need to be addressed that will factor in diversity. How will racial biases be eliminated from AI based solutions? What will be the cultural distinctions made when making ethical decisions about technology? How will the next generation of black technology leaders be born and grow? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Ask the Expert: Shift From Project Management to Product Management

Dale Kutnick, Senior Vice President, Gartner

To accelerate digital transformation organizations are required to continuously evolve services and product management is becoming more important. However, a shift from project management to product management has not progressed. This session will explain the product management functions and values that CIOs and leaders need to understand and Gartner’s product management framework.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Qlik: Optimizing Financial Services Data Delivery for Faster, Better Analytical Insights

In a world increasingly dependent on data & empowering people to interact with it, many financial services organizations are still struggling to drive full value from the investments & their data. Learn how best in class enterprises are enabling a new open data & analytics strategy that simplifies & speeds accurate trusted data delivery, leverages AI to empower users & accelerate insights, while reducing the cost of their cloud landscape.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Microsoft: AI and the Opportunity for Government Transformation

Susie Adams, CTO Microsoft Federal, Microsoft

It’s believed that AI will become an integral part of our lives, etching itself into the fabric of our economy and society. As government and technology leaders, we see the potential of AI to transform the way we live and work but need to make sense of the risks it presents. Our responsibility as leaders is to frame an inclusive and ethical approach to AI and the digital economy, ensuring that everyone is empowered to participate in meaningful ways.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

MetTel: The Potential and Perception of 5G for Government

Ed Fox, Chief Technology Officer, MetTel

Diana Gowen, SVP & GM – MetTel Federal, MetTel

5G networks hold the potential for dramatic improvements in performance, productivity and digital transformation. This session will explore how Federal agencies can assess the opportunities for 5G in a .gov environment and how to avoid the pitfalls for those who don’t do their homework.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

NTT DATA: Industry 4.0: Digital Transformation and the OT/IT Inflection Point

Jeff Bergeron, SVP & CTO, NTT DATA

Digital transformation is driving the future of manufacturing via technologies such as intelligent automation, data insight, cloud and artificial intelligence. We see this demonstrated through the convergence of OT / IT, as manufacturers look to drive efficiencies and strengthen customer engagement. Manufacturers that succeed in digital transformation will continue to deliver innovation aligned to business outcomes. Join us to learn how to navigate and drive this complex transformation in your organization.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Box: How Digital Technology is Reshaping How Banks Operate 

Bijon Mehta, MD, Financial Services, Box

Today's banks are rethinking how they operate — especially when it comes to engaging customers, automating workflows, and more effectively managing compliance and security requirements. How you manage your content could make or break success for teams across consumer, commercial and corporate and investment banking. Join us to learn how leading companies are rethinking and innovating with new processes and customer experiences in the cloud.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

MetTel: How 5G will Help Retailers Survive & Thrive

Max Silber, VP of Mobility, MetTel

5G will enable retail brands to deliver profitable, hyper-customizable products to successfully compete against the Amazon/Walmart volume/value model. This session will provide insight into the technologies and techniques retailers can use to capitalize on the potential of 5G for increased competitiveness.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

MarkLogic: Sharing (Data) is Caring—Digital Collaboration From Bench to Patient

Bill Fox, VP Healthcare & Life Sciences, MarkLogic

With digitalization creating new opportunities to accelerate research and transform patient experience, pharmas are building apps to enhance communication and collaboration. In this session, we’ll explore the central role the right data platform plays in operationalizing this vision.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Cisco: Modernizing the Mission

Marcus Moffett, Senior Director of System Engineering and Architectures & CTO US Public Sector, Cisco

Whether you connect with the military, empower educators, or make cities smart—this session will give business relevance to the mission you support. We will explore modernization use cases for IT professionals chartered with educating, protecting, and serving agency departments and their respective constituents. You will learn about real-world use cases covering: deploying secure segmentation, cloud connectivity, and next-generation mobility across education, municipalities, and state and federal governments.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Stefanini: A Human-Centric Approach to Artificial Intelligence in Education

Chris Campbell, Vice President of Information Technology, DeVry University

Fabio Caversan, , Stefanini

Facing higher demands from a digital-first audience, universities are struggling with student satisfaction and retention. Stefanini and DeVry University share how they are co-creating an Artificial Intelligence solution for better CX. We know AI and automation can cut costs, but its crucial role is to provide excellent support and connected experiences. In this case study, we'll show you how a human-centric approach improves student satisfaction.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

ThoughtSpot: Powering Digital Transformation with AI-Driven Insights

With the explosion of AI, Cloud, and IoT, data growth is outpacing legacy means of consuming data. By leveraging the power of Search and AI, ThoughtSpot is helping businesses embrace this digital transformation and uncover automated, actionable insights at an unprecedented scale.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Cisco: A Patient-Centered Framework to Disrupt and Transform Healthcare

Troy Yoder, Americas Healthcare Leader, Cisco

Technology gaps are no longer a barrier to innovation. But the promise of digital transformation hasn’t reached scale in healthcare. Why do we still have to fill out a pile of forms at our doctor’s office, when you can sign into your bank account with your voice? In this session, we will discuss how applying technology to flawed processes is slowing down progress and explore six keys to patient-centered digital transformation in healthcare.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:00 PM

Google: Improving the Patient and Caregiver Experience with Cloud Endpoints

Tight budgets. High expectations. Valuable stakeholders. IT is under pressure to innovate while cutting costs. Moving from legacy devices to cloud-native endpoints is a cost-effective, secure way to address the needs of caregivers and patients. Hear from Chrome Enterprise and Hackensack Meridian on how Chrome Enterprise can be deployed throughout your healthcare network to strengthen data security, increase information access, save caregivers’ time, reduce operational costs, and deliver a better patient experience. Learn how Hackensack Meridian benefits from going cloud-native, and hear examples of how cloud endpoints can solve workforce challenges in healthcare.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:15 PM

Roundtable: Fit for Digital — How Oil and Gas Ecosystem CxO’s Should Design Tomorrow’s IT Operating Model

Mark Bartram, VP, Executive Partner, Gartner

Tom Cahill, Sr Executive Partner, Gartner

Discuss with Gartner thought leaders and your industry peers how best to design your IT Operating Model for future success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:15 PM

Roundtable: Healthcare M&A and Continued Industry Consolidations

Louis Boyle, VP, Executive Partner, Gartner

As we observe the continued consolidation of the industry via M&A, healthcare CIOs & their Technology organization are an essential and up-front critical success factor. Please join your fellow healthcare CIOs for a facilitated peer discussion on what this industry consolidation trend means, and how to best assure initial and continued success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:15 PM

Women CIO Roundtable: Finding Your Voice

Fariba Anderson, Executive Partner, Gartner

Debra Christmas, Sr Executive Partner, Gartner

Women in the workforce often struggle to find their voice and use it. They quietly participate rather than take their rightful place at the table. They let intimidation or lack of confidence quiet them. Or they share their ideas through someone else and give away their power, for fear of rejection and not fitting in. We all have a voice and we need to use it. We are half of the population and our voices need to be heard. We need to be part of the conversations and these conversations are changing our world. We must overcome all the negative perceptions about women speaking up, the labeling if we do, the judging when we do or don’t speak up. This session will provide the participants the opportunity to discuss what gets in the way of women owning their space, self-sabotage, being true to who we are and carving out their path to be heard. Come join the conversation and share your strategies for moving the needle.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 02:45 PM|Sunday, October 20, 2019 03:45 PM

CIO Facilitated Discussion: Perspectives on the Gartner CIO Leadership Forum

Meet with a small group of your CIO peers as we seek to better understand your needs and gather your input regarding the Gartner CIO Leadership Forum. Previous attendance at the Gartner CIO Leadership Forum is desired. Snacks and beverages will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Using AI to Transform and Supercharge the Insurance Enterprise

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Interest and excitement around artificial intelligence has been growing in the insurance industry, however most insurers are unsure of the right use case. Insurers must understand the potential of AI across their value chain for automation and decision support. This presentation will explore how AI can support insurance transformation as well as process optimization, including review of adoption rates and lessons learned from early adopters.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

The Future of Administrative Systems in Higher Education

Robert Yanckello, Sr Director Analyst, Gartner

The future of administrative system in higher education is evolving. The past practices and perceptions of technology are no longer applicable to support modern university experience or the optimization and transformation required for a modern technology environment. This presentation will outline the evolution of administrative systems and the next phase of the journey for higher education institutions. It will highlight the approach and strategies institutions should take to successfully support their future business models and broader institutional objectives.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Reinventing Government Shared Services in a Digital World

Neville Cannon, Sr Director Analyst, Gartner

Despite multiple failures and much negative press the shared services operating model remains a stalwart of government. The alternative to letting them limp along like zombies, is to get them right and deliver customer value, and support the platform models of the future.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Design, Deliver and Scale Your Government AI Strategy

Rick Howard, VP Analyst, Gartner

Government CIOs report their organizations’ struggle to define a strategy to leverage AI. This presentation will help CIOs gain stakeholder support for AI adoption by crafting an effective AI strategy and roadmap that delivers results quickly and scales over time by optimizing existing data, workforce skills and off-the-shelf technologies.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Disruptive Technologies and Trends in Financial Services

Nicole Sturgill, VP Analyst, Gartner

Financial Services is fraught with disruption from new competitors, regulators, and innovations in technology. CIOs must cut through the hype and identify the technologies and supporting capabilities that present true business opportunities for their firms. Join this session to learn how firms are using disruptive technologies such as AI, Open Banking, Blockchain and others to unleash new capabilities and drive business growth.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Sustaining the Future of Water

Ethan Cohen, Sr Director Analyst, Gartner

Water availability, cost, quality and safety are under increasing pressure. Managing the impact of these forces while meeting increased demand requires creativity and innovation. This session takes on these issues and provides a perspective on role of the CIO and the use of technology in managing this vital strategic natural resource.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

A Manufacturing Value Proposition: Cost Optimization Versus Revenue Generation

Ellen Eichhorn, Sr Director Analyst, Gartner

We have heard for years that the fastest way to a better income statement is by cutting costs. But what about generating sales? In this session we’ll discuss the differences among manufacturers that move the pendulum between cost optimization and revenue generation. We’ll explore different approaches to consider when optimizing your cost structure and what others are doing in this arena.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Prepare, Adapt, Transform: Enabling the Retail Associate’s New Reality

Kelsie Marian, Sr Director Analyst, Gartner

The key to providing excellent in- store customer experiences hinges on a carefully balanced, human-machine approach to the store associate experience. This session will explore how technology can enable and augment associates to extend their capabilities, drive sales and improve in-store experiences.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Treating the Other Chronic Disease Crisis in Healthcare — The Data

Laura Craft, VP Analyst, Gartner

Data is the currency that runs through all services and products in healthcare and every critical initiative you manage depends on its quality and liquidity. Without data there is no digital,without quality data there is no value. This session challenges what you think you know about digital health data dexterity and the imperatives you need to initiate to manage this valuable asset.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Change IT Mindsets in Manufacturing Transformation by Using Culture Hacks

Bettina Tratz-Ryan, VP Analyst, Gartner

Digital transformation execution will need to focus on opening the opportunity for employees to be part of the transition. People have been often challenged to move out of their comfort zone. This presentation will introduce culture hacks to start changing the perspective and increase the change agility. and innovation

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:45 PM

Meetup: Where Have You Found Success Implementing Agile Teams?

Share best practices, common pitfalls and cultural challenges of implementing agile teams. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:45 PM

First-timer Meetup: Tips & Advice for Making the Most of Your Conference Experience

Tony Dornbusch, Senior Manager of Business Operations, Multnomah County Department of County Assets

Are you new to IT Symposium/Xpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your IT Symposium/Xpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:45 PM

Meetup: IT Leaders in Retail Peer Networking

This Meetup is designed to connect IT Leaders in the retail sector who are interested in sharing best practices and real-world experiences. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:45 PM

Women CIO Meetup: How Are You Effectively Communicating with the Board of Directors?

It’s challenging enough as a CIO to get a seat at the Board of Director's table; however, when you’re a woman CIO, the challenge intensifies. What techniques, tips and advice can other women share who have been successful at this? What common languages does a woman in IT need to learn, fine-tune and adopt to have presence, influence and impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 04:00 PM

Better Together - Executive Programs Focus Group

Have your voice heard. Meet your peers in an intimate setting as we explore ways Gartner can improve the value delivered to you and your organization. Focusing on your most important priorities, how Gartner can enable you and your organization to get to "execution" faster? Findings will inform the evolution of our member experience. (Light refreshments will be provided.)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 03:15 PM|Sunday, October 20, 2019 04:00 PM

Google: Mission Possible - Innovation in the Public Sector

James Parr, CEO, Trillium Technologies / Executive Producer, Frontier Development Lab (FDL), Frontier Development Lab

Dan Prieto, Strategic Executive, Google

Government leaders are turning to AI to approach challenges of incredible scale and impact to their communities. They are looking beyond traditional methods to transform the way they work and approach moonshots. Hear from agency leaders as they share best practices and lessons learned throughout their journeys in becoming innovation-first organizations including NASA Frontier Development Lab that is partnering with Google Cloud for an eight-week session of AI-fueled rapid experimentation and iteration to guide them in the search for exoplanets and where intelligent life may be waiting to be found.

Sunday, October 20, 2019 03:30 PM|Sunday, October 20, 2019 04:00 PM

Gartner Zone: Hire and Retain the Most Relevant and Effective Application Architecture and Development Skills With Gartner Solutions

Eric Knipp, Practice Vice President, Gartner

Digital transformation requires application architects and developers to constantly evolve and embrace new skills as well as strengthen existing ones. Use this session to identify the Gartner recommended skills like agile architecture, AI, ML, multiexperience design and modernization that will enable you to deliver solutions that are relevant and effective.

Sunday, October 20, 2019 03:30 PM|Sunday, October 20, 2019 04:00 PM

Refreshment Break

Join us for refreshments in a brief break between sessions.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

Microsoft: Future Proof Manufacturing Operations with AI

Indranil Sircar, CTO, Manufacturing Industry, Microsoft

We are at one of the most pivotal times in manufacturing today. Industry 4.0 has elevated us to new levels of transformation in every area of the core value chain, from R&D to factories to the end-to-end supply chain. Learn how manufacturers are leveraging AI, mixed reality and the cloud to put people at the center of their technology experiences to optimize operations, enhance productivity and empower new business outcomes.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

IBM: Cloud First, Digital First: Claiming Competitive Advantage

Emi Olsson, Distinguished Engineer, IBM

Migrating core functions to the cloud has become a business imperative for financial services institutions as they digitally transform their organization. Daunting?
Yes. Necessary? You bet. Join this discussion on the benefits of cloud technology in improving customer experience, increasing time to market and creating cost efficiencies in an open, agile, compliant and secure environment.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

DXC: Digital Insurance: Turning ideas into reality through people, culture and technology

John Furlong, Vice President and the Chief Information Officer for Group Insurance, GUARDIAN LIFE INS - NY

For insurance companies to successfully transform to accelerate time to market, win customers and grow, they must embrace new technologies and approaches. Hear how one of the largest U.S. mutual life insurers is using an enterprise-wide Agile Development Model to speed product development. Also see how they employ AI and robotics to improve the triage process for inbound requests, managing hundreds of emails in a matter of minutes versus weeks.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

IBM: The Big Shift: Why an Open Hybrid Multicloud Platform is Suddenly the Most Important Decision Facing Government IT

Chuck Svoboda, OpenShift Practice Lead, Public Sector, Red Hat

David McQueeney, VP and Chief Innovation Officer, IBM CHQ

Government IT is shifting from proprietary to open hybrid multicloud platforms, freeing agencies to benefit from open source technologies and innovative services from any vendor. It’s an approach that can accelerate digital transformation efforts and increase security, but requires a comprehensive strategy to address the opportunities and challenges. In this session, leaders from IBM and Red Hat share their experiences helping organizations make the shift to an open hybrid cloud.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

Zoom Customer Story: Uniting Business and Healthcare Communications

George Lillig, Head of Healthcare, Zoom

David Richardson, Director of Network Engineering and Telecom, Consulate Health Care

Technology is transforming the healthcare landscape, but it can also leave administrators feeling overwhelmed by managing multiple products and vendors. Find out how Consulate Health Care was able to unite their business and healthcare needs by using a single video-first solution that enhances their internal communication and collaboration, supports and improves patient care and outcomes, and integrates family members into the care experience.

Sunday, October 20, 2019 04:30 PM|Sunday, October 20, 2019 05:15 PM

Google: Managing Planet-Scale Data in Financial Services

Rich Pina, Customer Engineering Manager, Google

The velocity, volume and diversity of data are growing at accelerating rates and traditional data curation and persistence techniques cannot keep pace. How do you create data insights from this huge amount of data? What if you could simplify storing, indexing, and relating information and make it easily available to your business users? Learn how you can leverage Google technology to help meet this demand. Hear about use cases in the financial services arena and how to leverage data insights to modernize your business infrastructure.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:05 PM

Spotlight Session: Culture Is Not the Barrier to Digital Transformation

Monika Sinha, VP Analyst, Gartner

When enterprises hit digital transformation obstacles, fixing the culture is usually the prescribed remedy. However, culture is not the culprit nor the remedy. Culture is an outcome of your operating model. Re-configure your enterprise operating model to transform your culture and achieve your digital ambition. The content in this presentation is based on Gartner “Maverick" research, designed to spark new, unconventional insights.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

IT Governance in Government: Secret Weapon or Most Dreaded Chore?

Cathleen Blanton, VP Analyst, Gartner

Culture eats strategy for lunch. And bad governance gums up the wheels of progress. Government IT organizations who want to implement ContinuousNext need to streamline their governance. Learn some new practical tips to ensure your agency decision-making is driven by, and achieves the right outcomes.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Will 5G Transform Manufacturing: Consider Risks and Potentials

Mentor Cana, VP Analyst, Gartner

Two-thirds of IT and business leaders say they will deploy 5G cellular technology by 2020. Yet, earlier Ethernet and Wi-Fi deployments had mixed results—and 5G is much more complex. From a new network topology to edge computing, learn what IT leaders must do to ensure the successful makeover of manufacturing with 5G technology.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Insurance CIOs Need to Balance Value and Costs: Why Ordinary Cost Cutting Isn’t Enough

Richard Natale, Sr Director Analyst, Gartner

Cost optimization and operational excellence are among the top 10 strategic business priorities for insurance companies. But cutting costs is only one part of the equation. Insurance CIOs also need to increase the overall value they generate from their IT spending. In this session, insurance IT executives will be given a tool to change the conversation from cost-cutting to value generation using Gartner’s Cost Value Matrix.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

What's in Store for the Retail Store

Joanne Joliet, Sr Director Analyst, Gartner

The physical store is a critical component to deliver a unified commerce offering for retailers. This session will explore how digital transformation allows for a truly connected store, and how IoT, smart robots, digital twins and other technologies are converging digital and physical aspects within the store to improve operations, streamline associate tasks, and elevate the customer experience.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Out-Innovate Your Bank Competition

Don Free, VP Analyst, Gartner

Innovation is table-stakes within the banking industry - you know you have to do it to remain relevant. So how do you ‘do’ innovation in today’s environment and avoid the obstacles? Gartner provides a practical approach to financial services innovation to keep your bank in the game.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Healthcare Consumer Engagement Strategies That Work

Jeff Cribbs, VP Analyst, Gartner

Consumer engagement capabilities are an essential differentiator for healthcare organizations today,but market noise, competing priorities,and vendor hype make strategic technology investment a constant challenge. This session enumerates the most effective consumer engagement initiatives in the market today,evaluate evidence of their impact,and provide practical advice for developing a consumer engagement strategy.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Gartner Zone Technology 101: Understanding the Hype Cycle

Samantha Pena, New Client Engagement Specialist, Gartner

When new technologies make bold promises, how do you discern the hype from what's commercially viable? Gartner Hype Cycle gives you a view into how a technology or application will evolve over time. This introductory session will outline the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities. After the session, head over to the Gartner Zone to explore Hype Cycles on your own.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Take your Community Beyond Smart: What is Next for Local Government CIOs

Bill Finnerty, Sr Director Analyst, Gartner

Viewing Smart City Initiatives as the end goal will set a city up to create the next generation of legacy infrastructure and systems. What steps do local government CIOs need to take to plan beyond “Smart” and help their jurisdiction create a sustainable, intelligent future?

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Top 10 Business and Strategic Technology Trends for Higher Education in 2020

Glenda Morgan, Sr Director Analyst, Gartner

The business of higher education is changing and the digital transformation of the academy is underway. Gartner will present the top 10 business trends driving the global higher education industry in 2020 and also the top 10 strategic technologies that higher education CIOs should be tracking and selectively implementing to respond to these business pressures and drivers.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

IT and Operational Technologies: Moving from Frenemies to Partners in Equipment Automation

Kristian Steenstrup, Distinguished VP Analyst, Gartner

The blurring of physical and virtual boundaries in plant and equipment can help asset-intensive companies become integrated digital businesses but heighten risks when integrating and managing operational technology. Though engineering may keep IT at arm’s length when it comes to OT, CIOs can be instrumental in forging a solid IT-business partnership to deal with digital disruption.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

How Digital Product/Service Innovation Will Disrupt Healthcare

Mark E. Gilbert, Sr Director Analyst, Gartner

Healthcare products/services are evolving rapidly along with the innovations and the industry’s business model changes. This session explores the future of products/services in healthcare and provides a framework for tackling the complex, hybrid digitally-enabled products coming to market for a healthcare ecosystem where entities are interdependent in delivering value.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

How Oil and Gas CIOs Can Rethink IT to Accelerate Transformation Strategies

Rich McAvey, Distinguished VP Analyst, Gartner

Leading oil and gas companies are adopting aggressive strategies designed to achieve breakout performance. Such strategies depend on a new enterprise design to enable dynamic business innovation while retaining the ability to scale efficiently. The implications for IT are profound. This session introduces a framework to clear the air and enable effective redesign of your IT operating model.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:30 PM

Ask the Expert: How Can CIOs Improve the Digital Dexterity of the C-Suite?

Rob Rizzo, Sr Director, Advisory, Gartner

Only 16% of leaders have high digital dexterity — the combination of behaviors, mindsets and beliefs that are essential for digital business transformation. Building digital dexterity depends on leadership from the c-suite, so this session will describe the specific decisions and actions that CIOs must take, including creating a compelling digitalization narrative, personally modelling digitally dexterous behaviors, and ensuring that operational workflows, incentives, and policies foster, not hamper, digital dexterity.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:30 PM

Ask the Expert: Bimodal Foundations

Debra Curtis, VP Analyst, Gartner

Bimodal is a key capability to deliver and scale digital strategies. It combines rock-solid delivery of IT services with an ability to innovate and explore, which is essential in the digital era. Following are some of the frequently asked questions on bimodal foundations that may be discussed during this small, interactive session:

● What guidelines to use to decide what goes in Mode 1 vs. Mode 2?

● What pitfalls have other organizations experienced on the road to bimodal IT?

● How do you avoid Mode 2 becoming the place where the “cool kids” hangout?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

CIO Roundtable: Spend Optimization: How Do We Fund Our Future?

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: BI & Predictive Analytics for HealthCare CIOs

Frank DiSanzo, Executive Partner, Gartner

We see BI & Predictive Analytics especially in both revenue and clinical contexts continue to significantly take up healthcare CIOs & CMIOs mindshare, as they facilitate targeted and clear outcomes for their organization. Please come join your fellow healthcare CIOs / CMIOs for a facilitated peer discussion!

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: Education — Innovation in Student Experience Programs

Ken Freeman, Executive Partner, Gartner

A constant strategic goal for higher education is the improvement of the overall "student" experience encompassing the entire life cycle of the student from recruitment, admission, education/retention, life-on-campus to graduation. Discussion topics:
- What are the elements that are being focused on at your institution?
- What are the challenges being faced e.g., stakeholders, budget, goals, metrics etc.
- How are you overcoming these challenges and meeting the goals of the institution?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: Being a Socially Conscious Midsize Enterprise (Exclusive to Midsize Enterprise Attendees)

Douglas Wood, Sr Executive Partner, Gartner

Many midsize enterprise do so much more than just turn a profit. Many are socially aware of the world around them and a pillar of their community. Come join your peers for a great discussion on how organizations are leveraging their technology in the digital era to drive success and improve the world around them

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Government Transformation Begins With Better Data

Rick Howard, VP Analyst, Gartner

Governments are eager to transform the way they work with new technologies such as blockchain or AI. But years of poor data management and governance adds time, risk and expense to these efforts. In this session, government CIOs will learn what they can do to speed innovation by improving data quality and learning from examples of organizations that treat data as a strategic asset.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Using Culture Hacks to Support Retail Digital Transformation

Kelsie Marian, Sr Director Analyst, Gartner

Culture is the ethos of all organizations, however it can also be the greatest impediment of digital transformation. This session will look at examples of retailers who have successfully evolved their culture and provide inspiration of how to instill change in your retail organization.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Autonomous Things, Where We Are and How IT Can Move Us Forward

Michael Ramsey, VP Analyst, Gartner

A look at how autonomy is filtering into numerous manufacturing industries and the impact it will have. This will show how the progression will move gradually toward complexity and how that can be used to plan a company’s adoption of the technology and how IT can help to enable it.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Making Automation Work for Your Financial Services Firm

Nicole Sturgill, VP Analyst, Gartner

Automation promises greater productivity, cost reductions and streamlined processing that leads to better customer experiences. So why is it so hard to achieve these results? Learn what you can do to develop automation initiatives that meet goals and set the organization up for success in future projects.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Gartner Zone: Optimizing Costs via Disciplined Sourcing, Procurement and Vendor Management with Gartner Consulting

Steven Buckley, Sr Expert Partner, Practice, Gartner

Most organizations are challenged with cost optimization and value retention in the vendor ecosystem. IT leaders need to focus on cost optimization, thus bringing sustained IT cost improvement measures. Gartner’s clients have been able to achieve this objective in a variety of ways including optimizing the IT vendor portfolio; adopting a “cloud first” policy while reducing technical debt through outsourcing; renegotiating existing contracts; and incorporating transformation in contracts with IT service providers. Gartner's Consulting team will share examples of how organizations optimize costs and retain value leveraging Gartner’s disciplined Cost and Vendor Ecosystem Optimization framework.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

AI Enabled Transformation in Manufacturing – CIO's Essential Contribution

Ellen Eichhorn, Sr Director Analyst, Gartner

AI transformation introduces disruptions both foreseen and unforeseen. To deliver prudent, consistent, and ethical responses to these disruptions, both organizational and regulatory rules must be defined and understood with a strong governance commitment. Governance separates shadow from transparency and mistake from intent. It is an essential part of your AI journey capturing integrity, privacy, empowerment, and operational excellence.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

From Tesla to Tesla, the Question Remains: Do We Need a Grid?

Zarko Sumic, Distinguished VP Analyst, Gartner

The father of the electrification and the eponymous of an electric vehicle, failed in his wireless power transmission quest to unhook us from the grid. Now his namesake, Tesla, and other EV manufacturers, are driving us toward decentralized and democratic energy provisioning future. This presentation will discuss the future of the grid and its digitally enabled business and operating model.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Healthcare and Life Sciences Digital Leaders: Who is Winning and How

Mandi Bishop, Sr Director Analyst, Gartner

As the requirements of digital success in healthcare have come into focus, leaders have emerged, technologies have been proven, wins and losses recorded. From the myriad digital initiatives in healthcare,this session will reveal the exemplars that will lead us going forward. Come prepared to be inspired by Gartner's picks for the most compelling digital initiatives in healthcare.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Winning in the Turns — The CIO's Role in Creating an Adaptive Higher Education Institution

Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner

In an era of ContinousNext, with constant fluctuation in society, the most adaptive survives. The higher education core missions requires that we make education adapt to learners needs or risk diminishing relevance. This requires creating adaptive education as well as institutions that can continuously adapt itself to societal needs.
This session answers the three questions:
Why is "adaptive" important?
What is adaptive in the higher education context?
How can the CIO make the higher education institution more adaptive?

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Government Cloud 2025: Optimizing, Implementing or Fighting?

Neville Cannon, Sr Director Analyst, Gartner

A provocative look into the future to see which of the three potential positions government agencies have taken and what this means if we back time to today, for what they should be doing now.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:15 PM

2019 Financial Services Eye on Innovation Awards – Learn from Industry Peers and Pick the Winners

Juergen Weiss, Practice Vice President, Gartner

Peter Delano, Managing Vice President, Gartner

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion. The selected finalists for Symposium Orlando are:

● Travelers

● Morgan Stanley

● Bank of America

● Liberty Mutual Insurance

● Bancolombia

● Bank of America

● AXA XL

● Comerica Bank

● Banco Bradesco
You can find more information about Gartner’s Eye on Innovation Awards on our awards website. (https://www.gartner.com/en/about/awards/eye-on-innovation)

Sunday, October 20, 2019 06:00 PM|Sunday, October 20, 2019 07:30 PM

IBM: CIO Welcome Reception

Kick off the week catching up with colleagues, making new friends and creating valuable connections! Join us at the Sunday night reception to expand your network into one of the world's most exclusive cross-industry communities of CIOs. And bring along your team to connect with peers, share insights and have some fun along the way. You won’t want to miss your chance to sing along with peers and make a request as dueling pianists battle it out!

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 06:00 PM|Sunday, October 20, 2019 07:30 PM

Executive Programs Meet & Greet Reception

Executive Programs Members and Majestic attendees are invited to a Meet and Greet Reception to kick-off the week. Join us in the Executive Programs Member Lounge in Central Pavilion for networking with peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, October 20, 2019 06:00 PM|Sunday, October 20, 2019 07:30 PM

Gartner for General Managers & Select Leadership Meet & Greet Reception

Gartner for General Managers & Select Leadership attendees are invited to a Meet and Greet Reception to kick-off the week. Join us in the Gartner for General Managers Members Lounge for networking with peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 06:30 AM|Monday, October 21, 2019 07:30 AM

Yoga

Begin your day with a yoga class designed to free your mind and relax your body. Stimulate every muscle group in the body with gentle stretching to lengthen your muscles from head to toe.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:15 AM|Monday, October 21, 2019 08:00 PM

Conference Registration, Information and Concierge Hours

Registration, Information and Concierge hours for the day. Not sure which exhibitors to meet with or what sessions to attend? Visit the Gartner Conference Concierge team to help you create a custom agenda and schedule meetings.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 08:30 AM

Education Breakfast: Higher Education Must Innovate or Evaporate

Terri-Lynn Thayer, VP, Team Manager, Gartner

Thomas DeChiaro, Vice President of Information Technology & Chief Information Officer, Drexel University & Drexel College of Medicine

Lin Zhou, Senior Vice President and Chief Information Officer, The New School

Jane Livingston, Chief Information Officer and Associate Vice President, Florida State University

Higher Education is experiencing significant disruption and change. As CIOs navigate these rough waters it is imperative that they bring forward innovative ideas to enable their institutions to survive and thrive. Equally important establishing an "innovation mindset" in their own IT organizations. Come hear from a panel of higher education CIOs who are doing this and learn how you can do it too.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 08:30 AM

Federal Breakfast: Best Practices for Unlocking Architectural Agility

Bill Holz, VP Analyst, Gartner

"The best architectures, requirements, and designs emerge from self-organizing teams.” What does that mean? How does a self-organizing team deliver application features when the architecture continually evolves in an incremental fashion. Poor architecture choices limit enhanceability, maintainability, testability, scalability, etc. which limit the ability of an agile team to quickly deliver new application(s) or features. Big architecture upfront doesn’t work because it locks in decisions when we know the least about what the application will actually need to do. This session will discuss processes and practices that your team can use to:

● Avoid BAUF by evolving the architecture incrementally

● Prove the Architecture with Code by Implementing Fitness Functions

● Invest in Agile Modeling to improve architecture skills and understanding of agile team members

Exclusive to attendees from the Federal Government.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 08:45 AM

Global Enterprise Executive Experience Breakfast

Chris Howard, Distinguished VP Analyst, Gartner

Breakfast for Global Enterprise Executive Experience attendees, hosted by Chris Howard. Join us for an opportunity to hear from Chris and network with your direct peers at like-sized enterprises prior to starting your day at Symposium. Learn from others and discuss sessions you've participated in and topics of mutual interest.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 09:00 AM

#ConnectAtSYM Attendee Breakfast

Traveling without your team? #ConnectAtSYM is a great way to connect with like-minded peers who are eager to make lasting business connections. Look for tables designated for #ConnectAtSYM attendees at Monday morning’s Attendee Breakfast.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 09:30 AM

First Time Attendee Networking Breakfast

Attending Symposium for the first time? Start making connections right away during this special networking breakfast. You’ll receive tips and tricks on how to best navigate the event from Community Champions, our select group of attendees made up of Symposium alumni.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 09:30 AM

Attendee Breakfast

Join other attendees for breakfast before the day's sessions.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 05:30 PM

Enterprise IT Leaders Member Lounge

Please join us in our Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 05:30 PM

Gartner for General Managers & CEOs Lounge

Please join us in our Gartner for General Managers & CEOs Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 05:30 PM

Executive Programs Member Lounge

Please join us in our exclusive members lounge with meeting and work facilities that help you refresh, meet peers or get some work done between sessions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:45 AM|Monday, October 21, 2019 08:15 AM

Orientation Session

Kartik Cariappa, Sr Director, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.

Monday, October 21, 2019 07:45 AM|Monday, October 21, 2019 08:45 AM

Better Together - Executive Programs Focus Group

Have your voice heard. Meet your peers in an intimate setting as we explore ways Gartner can improve the value delivered to you and your organization. Focusing on your most important priorities, how Gartner can enable you and your organization to get to "execution" faster? Findings will inform the evolution of our member experience. (Breakfast will be provided.)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:45 AM|Monday, October 21, 2019 08:45 AM

Midsize Enterprise Kickoff and Networking Breakfast (Exclusive to Midsize Enterprise Attendees)

Mike Cisek, VP Analyst, Gartner

Exclusive breakfast to kick off the midsize enterprise attendee experience at Symposium/ITxpo. This is an excellent opportunity to learn about the specific midsize enterprise sessions planned for the week as well as connect with peers from similar size organizations. To start the conversation, attendees will be presented with some of the key findings from recent midsize enterprise surveys and research. The most common definition for a midsize enterprise is an organization with between 100 and 1,000 employees and annual revenue between $50 million and $1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 08:00 AM|Monday, October 21, 2019 09:00 AM

Women in IT: Networking Breakfast

Gartner Executive Programs is hosting a women in IT networking breakfast exclusively for Executive Programs and Enterprise IT Leaders. This is an opportunity to connect with your peers about hot topics for women in IT. You have the opportunity to select a key issue and work with fellow female executives to brainstorm around your challenges, key solutions and best practices. The goal is to share your perspectives and experiences as well as to develop relationships that support ongoing discussions and collaboration. It is also meant to be a solution session where we use the wisdom of women in IT attending this breakfast to help you solve the most important issues you are facing today.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 08:00 AM|Monday, October 21, 2019 09:00 AM

Networking Breakfast for Financial Services

Please join us for a networking breakfast for CIOs from Financial Services.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 08:30 AM|Monday, October 21, 2019 09:00 AM

Orientation Session

Grace Bernardo, Director, Conferences Production, Gartner

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re a seasoned veteran, these sessions highlight the new features and activities we have incorporated into the event.

Monday, October 21, 2019 09:30 AM|Monday, October 21, 2019 10:30 AM

Gartner Opening Keynote: Winning in the Turns: Leading in a Digital Society

Mbula Schoen, Director Analyst, Gartner

Don Scheibenreif, Distinguished VP Analyst, Gartner

Tina Nunno, Distinguished VP Analyst, Gartner

Valentin Sribar, Senior Vice President, Gartner

It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe. Keynote sessions will be broadcast live to the Swan, Yacht & Beach and Boardwalk hotels, as well as through the Gartner Conference Navigator app. CIO Experience attendees are invited to enjoy early access for all Keynote sessions taking place in the Dolphin Hemisphere Ballroom. Keynote content will be available by 5PM on Monday, October 21st.

Monday, October 21, 2019 09:35 AM|Monday, October 21, 2019 05:30 PM

IBM Experience

Stop by the Dolphin Hotel Lobby to experience how IBM is putting smart to work and using tech for good. Immerse yourself in VR and AR, the excitement of IoT and stories that inspire.

Monday, October 21, 2019 09:35 AM|Monday, October 21, 2019 06:00 PM

Cisco CIO Blueprint Studio

Cisco is ready to share our experiences and apply the lessons we have learned, to drive your growth, to serve your customers, and to ultimately help you lead the future and reap the benefits of connecting the possibilities of the new digitized economy.
Visit us to design your digital blueprint for the future.

Monday, October 21, 2019 09:35 AM|Monday, October 21, 2019 06:00 PM

Google Cloud Collaboration Lab

Visit our interactive office environment to see how Google Cloud is transforming how businesses work to innovate faster and smarter, together.

Monday, October 21, 2019 09:35 AM|Monday, October 21, 2019 06:30 PM

Google Cloud Analytics & AI Lab

Schedule a 1:1 meeting with a Google Cloud expert to learn more about how Google Cloud’s Data Analytics and AI capabilities can help you build what's next.

Monday, October 21, 2019 09:35 AM|Monday, October 21, 2019 07:00 PM

Verizon Ready Showcase

Verizon experts engage with U.S. government agencies making them ready to protect their data from security threats. Ensuring manufacturing firms are ready to capitalize on their valuable data. Enabling global retailers are ready to personalize their customer experience. and so much more. Join us at the Ready Showcase to learn how technology and even 5G will impact everything from smart cities to first responders to the office of the future and learn how we can make you Ready.

Monday, October 21, 2019 09:35 AM|Monday, October 21, 2019 07:30 PM

Okta Rethink AD Zone

Stop by the Okta Rethink AD Zone, on Level 5, and get your chance to play Whack-a-Mole featuring all the AD topics you LOVE to hate, including CALs, GPOs, SPN conflicts, and many more! Hang out in the lounge seats to chat about your latest whack-a-mole session! Enter the “Rethink AD Room,” where you’ll be able to have a chance to pummel that old AD server or imagine any other legacy hardware that always failed when you needed it most.

Monday, October 21, 2019 09:45 AM|Monday, October 21, 2019 06:45 PM

Zoom Rooms

Stop by Zoom Rooms in the Central Pavilion to learn how easy it can be to run or join a meeting with just the tap of a button. You will be able to view or host your own private executive meetings as well as receive a demo from one of our product experts. We will be showing Zoom’s new product features and hardware from our partners that will transform your meeting space. You’ll also have the chance to win a free iPhone 11 Pro when you come talk to us!

Monday, October 21, 2019 10:30 AM|Monday, October 21, 2019 11:15 AM

Refreshment Break

Join us for refreshments in a brief break between sessions.

Monday, October 21, 2019 10:30 AM|Monday, October 21, 2019 08:00 PM

Aible Real World AI / AutoML Zone

Aible Real World AI / AutoML Zone

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:35 AM

Spotlight Session: Future of Organizations Depends on Combinatorial Digital Innovation

Rajesh Kandaswamy, VP Analyst, Gartner

Digitization not only transforms businesses but also provides a foundation for more technologies to emerge at a faster pace. It will not be enough for technology executives to look at technologies in isolation and they need to become adept at looking at business possibilities of technologies in conjunction. In this Spotlight presentation, a product of the Gartner Fellows Program designed to create high-impact intellectual capital beyond regular research, we will look into why combinatorial digital innovation for CIOs.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Nine Corporate Digital Business Transformation Mistakes to Avoid

Mark Raskino, Distinguished VP Analyst, Gartner

True digital business transformation is a long hard journey with many traps and false trails. So what are the biggest corporate strategy level mistakes? CIOs, CEOs and Boards can learn what not to do from the trials of others. Don’t avoid definition, don’t tolerate short term-ism, don’t scope shallow, don’t bother until your board is up for it and don’t believe others can do it for you.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Setting the Benchmark Criteria for Your Enterprise Architecture and Technology Innovation Leaders

Philip Allega, VP Analyst, Gartner

If you’re an IT executive in charge of digital, there’s a 66% probability that you have an EA team supporting you. This session will help you determine whether you’ve got the right team doing the right work for you, and in the right way. In this session, you will be able to quickly benchmark how well your team is doing to support digital business. Leading practices for success are provided in this discussion.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

The Connector Manager: Why Some Leaders Build Exceptional Talent — And Others Don’t

Jaime Roca, Senior Vice President, Gartner

Drawing on our groundbreaking data-driven research, as well as in-depth case studies and extensive interviews with managers at leading companies, we will share stories and insights from our newest Gartner book, The Connector Manager: Why Some Leaders Build Exceptional Talent — And Others Don’t. We will lead a discussion about the qualities that define a connector manager, and why they are able to build powerhouse teams. We will also show why other types of managers fail to be equally effective, and how they can incorporate behaviors of connector managers in order to be more effective at building teams.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Digital Business and Edge Computing: Pushing Your Infrastructure to the Edge

Thomas Bittman, Distinguished VP Analyst, Gartner

Digitalization blurs the physical and digital worlds, and leverages new interactions between people, businesses and things. Edge computing complements cloud computing to make digitalization possible - all the way to people and things at the edge. IoT and immersive experiences will require infrastructure everywhere, and the data center will no longer be the center of data.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

The Leadership Vision for Security and Risk Management — 2019 to 2020

Tom Scholtz, Distinguished VP Analyst, Gartner

Digital business challenges the conventions of information risk and security management. CIO’s and security leaders must focus their efforts on the new value being created through applying digital innovation and artificial intelligence to data resources. This presentation shares new strategies for balancing the benefits of digital innovation with acceptable security and regulatory risk.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

CIO Ask the Expert: Blockchain Unraveled

Avivah Litan, Distinguished VP Analyst, Gartner

CIOs and organizations struggle to understand what blockchain technology is, and how and if they should use it. Join this interactive session in which we’ll answer your key questions. For example, what problems does blockchain uniquely solve, how do you know if you have an appropriate use case, how are projects governed, and what are the pitfalls to avoid that ultimately lead to blockchain project failure.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: Government Planning for Robotic Process Automation – How to Extend Beyond Quick Wins

Dean Lacheca, Sr Director Analyst, Gartner

Robotic Process Automation (RPA) is growing in popularity across government. Bring your questions to this interactive session where we will discuss the trends and risks associated with RPA, including seeing it as a destination rather than just a step along the journey and letting uncontrolled adoption occur without proper governance.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Jumping the Curve: From CIO to Digital Leader

Chris Howard, Distinguished VP Analyst, Gartner

Digital leadership is essential for enterprise growth and effectiveness. CEOs need someone to fulfill it. Some CIOs will take on more of this role, maybe to the exclusion of the traditional CIO responsibilities. Using case studies and profiles, we will look at the nature of this career transition. How is it different? Is it a long-term role? Do you want it? How does it change your relationship with your peers and your team, to the stakeholders? Based on new research from Gartner on the future of IT and the CIO

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Meetup: Women in IT – How Are You Identifying Imposter Syndrome and Silencing Self-Doubt?

Despite outstanding accomplishments, huge promotions, and academic prowess, high-achieving women often find themselves struggling with a nagging feeling that some think their success is a matter of luck, timing or charm. Imposter syndrome affects us all at one point or another and it has historically held women back from growth in the work place. How do we identify the voice of imposter syndrome and how do you go about silencing it? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

The Top 10 Strategic Technology Trends for 2020

Brian Burke, Research VP, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: How CIOs Lead, Adapt and Evolve Digital Transformation in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)

Mike Cisek, VP Analyst, Gartner

In this session, we will discuss five dimensions of change that Gartner believes that CIO in midsize enterprise must embrace if they want to exploit the opportunities and master the challenges of modern digital business:

● Changes to the CIO role and the leadership expectations that arise.

● Change in the way people will think, work and interact with each other with a common set of beliefs, mindsets and behaviors.

● Changes in the way data is conceived, used and exploited as an explicit aspect of the business value agenda.

● Changes in the way business processes are configured and executed, led by line of business development of the related applications.

● Changes in technology adoption and the use of artificial intelligence as a mainstay of modern business operation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Meetup: How Are You Building a Digital Workplace for Your Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

Meet with your peers to explore strategies that have been implemented (successfully and unsuccessfully) to build a digital workplace to help drive new technology trends. Questions that often come up include: What technologies enable a stronger digital workplace? How do we adopt digital workplace strategies without a dedicated team? What organization changes do we need to make to drive digital workplace programs. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Meetup: Culture Hacking Brainstorm (Exclusive for Global Enterprise Executive Experience Attendees)

Culture hackers can often get a lot more concrete change in less time than those focused on big transformations. What are the hacks you are using or that you think you could use in your workplace to spark the culture change you need? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: Insurance Legacy Modernization — Tactics To Drive Immediate Value

Richard Natale, Sr Director Analyst, Gartner

Core systems improvement/transformation is a top priority for insurance company increased funding in North America in 2019 . But insurers often struggle to reconcile the pressure to replace aging core systems with spending on digital technology. How can this mammoth task be divided and conquered? This interactive session will explore the following questions: Whether or not you can live with legacy? When core system replacement becomes a must? The role of core systems in modernization?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: How to Drive Digital Change through Strategic Talent Management (Exclusive to Midsize Enterprises)

Joe Mariano, Sr Principal Analyst, Gartner

Talent management is an essential component to executing a midsize enterprises' (MSEs') vision and digital business strategy. CIOs in midsize enterprises must ensure the right managers and staff are in place in order to create and sustain the culture required for effective execution. In this session a Gartner analyst will take questions on what best practices MSE CIOs can implement to better build their culture.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

First-timer Meetup: Tips & Advice for Making the Most of Your Conference Experience

Dan Winterbottom, VP, Program Management, Gartner

Are you new to IT Symposium/Xpo? Join this Meetup to connect with other first-time attendees in an interactive discussion led by one of our Community Champions, an alumni who has volunteered to share advice and tips to help you make the most of your IT Symposium/Xpo experience. Bring questions such as: How do I divide and conquer with my team? How do I network and build connections? How do I create my vendor shortlist? Get answers to your questions and hear first-hand how to turn learnings into actionable results once you’re back in the office. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers and Community Champion will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

CIO Meetup: How Will You Execute Your Digital Strategy?

Developing a winning strategy is one thing; successful execution to achieve business outcomes is another. Discuss tactics your organization has used or is planning to use to successfully drive execution of your digital strategy. Which have proven most effective? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

What Leading in a Digital Society Means for Government

Rick Howard, VP Analyst, Gartner

Government CIOs have a unique leadership role to play in shaping a digital society. This session will provide key insights from the Symposium Opening Keynote to show how public sector technology leaders can lead by optimizing strategy, cost, and talent to bring the benefits of digital to government and society.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM

Roundtable: Political Savviness for Women in IT – Hype or Real?

Izella Dornell, VP, Executive Partner, Gartner

Debra Christmas, Sr Executive Partner, Gartner

As with any other skill, political savviness can have a huge impact on career growth whether seeking the CIO role or any other career promotion. The landscape is rapidly changing as more and more women are becoming strategic members of the executive team and making unconscious mistakes can sabotage one’s success. Join your peers in a discussion that will focus on how to play the game including thought process, actions, branding and communications while maintaining and improving executive relationships.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM

Contract Negotiation Clinic: SAP

Roberto Sacco, VP Analyst, Gartner

SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud service growth. This interactive clinic will help sourcing, and vendor procurement leaders recognize and respond to changes in SAP’s product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM

Contract Negotiation Clinic: Negotiating With Microsoft

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM

Roundtable: Innovating Through Change in a Large Enterprise

David Goldberg, Sr Executive Partner, Gartner

Jeremy Burton, Deputy Chief Information Officer, Space & Missile Systems Center

Organizations must Innovate during Change to enable growth, reduce time-to-market, improve efficiency and increase profitability. This is difficult enough to accomplish in a small organization and exponentially harder in a large enterprise. Please join your fellow business leaders in discussing the opportunities available and challenges ahead when innovating through change. This roundtable will be facilitated by Jeremy Burton, Deputy CIO at the Air Force Space and Missile Systems Center (SMC).

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 11:30 AM|Monday, October 21, 2019 02:00 PM

Attendee Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Monday, October 21, 2019 11:30 AM|Monday, October 21, 2019 07:15 PM

IT Xpo Open Hours

Join us as IT Xpo opens for the day. Speak to product experts, experience the newest technologies and services and get the answers you need from knowledgeable technology providers.

Monday, October 21, 2019 11:45 AM|Monday, October 21, 2019 12:15 PM

Gartner Zone Technology 101: Understanding Gartner Toolkits

Sydney Pickering, New Client Engagement Specialist, Gartner

Are key projects taking too long to get off the ground? Doing too much rework? Join us to learn how Gartner Toolkits can help you save time and money by making better decisions and improving execution through a set of tactical resources and frameworks. If you are preparing for organizational change or improved processes in 2020, this session will showcase Gartner's methodology that takes you step-by-step to achieve results. After the session, proceed to the Gartner Zone to explore all of the toolkits available with a Gartner Zone specialists.

Monday, October 21, 2019 11:45 AM|Monday, October 21, 2019 01:30 PM

Exclusive CIO Lunch: The Ethical Operating System- Are you Ready to Game the Future - and Make a Better World?

Jane McGonigal , Director, Game Research & Development, Institute for the Future,

The Ethical Operating System is designed to help tech companies anticipate the long-term consequences of new technologies -- and safeguard public goods like privacy, truth, democracy, safety, economic security, and our collective mental health. It's already being used by Silicon Valley's leading tech companies to game out the future of virtual and augmented reality, digital advertising, financial tech, facial recognition, genetic manipulation, automation, smart devices, news, online learning and more. The next generation of designers, engineers and business students from Stanford University to MIT are being trained on it. In this keynote, you'll hear from game guru and futurist Jane McGonigal, the lead researcher and interactive designer behind the Ethical OS. You'll immerse yourself in 8 different risk zones, play with three "risky future" scenarios, and craft your own personal checklist of ethical dilemmas most relevant to your organization. Every move we make today changes what's possible in the future. This gameful session will put you in control of the future you're making.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Microsoft: Digital Transformation – Ensuring the Vision of the Future

Monty O'Kelley, Digital Architect, Microsoft

In this session we’ll explore the vision of Digital Transformation – what is happening all around you that you can miss if you are not careful. We will explore the definition of “true” Digital Transformation and provide some key “landmarks”, using the Banking Industry as just one case point. Come learn how you can identify digital change factors within your own enterprise to navigate your course on your digital vision journey.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Automation Anywhere: How Fortune 500 Companies Deploy Robotic Process Automation, and Lead Change In 4 Basic Steps

Wade Burgess, EVP, Sales, Americas, Automation Anywhere

Douglas Connor, Associate Director, Corporate Systems Group, Verizon Wireless

Organizations using Robotic Process Automation are becoming leaders in their industry and accelerators of digital transformation. Join us to hear how a fortune 500 company gained buy-in, built, deployed, and managed process automation successfully. You’ll walk away with a practical blueprint to get started quickly.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Alation: Blue Cross Blue Shield - Driving Knowledge Sharing with the Alation Data Catalog

Timothy Whiting, Director, BCBSM

From lowering the cost of healthcare to developing predictive healthcare, every major initiative at Blue Cross Blue Shield is driven by data. Learn how Blue Cross Blue Shield has implemented a unique data governance structure that leverages the Alation Data Catalog to facilitate knowledge sharing across the organizations from non-technical users to data scientists to support its initiatives.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Bitglass: Securing the Expanding Enterprise Cloud Footprint

For today's enterprise Office 365 is often IT's first foray into the public cloud and the start of a broader "Cloud First" initiative to migrate from premises-based applications to cloud. As your cloud journey extends beyond the most well known cloud platforms, security, risk and compliance considerations change.
In this session, you'll hear case studies from big enterprises on how they have expanded their cloud footprint without unnecessary risk

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Magic Quadrant for Industrial IoT Platforms

Ted Friedman, Distinguished VP Analyst, Gartner

Industrial IoT is becoming a significant component of, and a major contributor to, the digital business initiatives across industrial companies. IIoT as a whole is still an immature market however and there is a clear gap between vendor marketing and reality. The 2019 Industrial IoT Platform Magic Quadrant exposes that reality and illustrates the current state of IIoT.

Monday, October 21, 2019 12:15 PM|Monday, October 21, 2019 01:15 PM

Federal Lunch: Making It Rain: Realizing the Full Spectrum of Cloud Benefits

Gregory Flaherty, Executive Partner, Gartner

Rick Holgate, Sr Executive Partner, Gartner

Many organizations – especially in government -- begin a cloud journey with a narrow view of the reasons and the rationale. The motivations may evolve over time, yet still overlook or ignore some potential benefits: Among them, options for improved resilience and flexibility, and access to native cloud services. Examples and lessons learned illustrate evolving approaches to cloud adoption and ways to continually revisit and accumulate returns.
Exclusive to attendees from the Federal Government.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 12:30 PM|Monday, October 21, 2019 01:00 PM

Gartner Zone: Tame Cloud Complexity With Gartner for Technical Professional's Cloud Decisions

James Handshoe, Sr Principal Analyst, Gartner

Moving to the cloud is difficult. With so many cloud providers and options with each provider, how do you decide what to choose. Gartner Cloud Decisions helps you make those choices and can help you model your application workload to simplify moving to the cloud.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

MicroStrategy Inc.: AI-Powered Zero-Click Intelligence

Vijay Anand, Vice President Product Marketing, MicroStrategy

Paul Auffermann, VP, DataRobot

Come on down to the ‘game show’ where contestants face off to solve everyday business challenges. Their only difference? One is armed with MicroStrategy HyperIntelligenceTM—the new class of analytics where answers surface with zero clicks. HyperIntelligence instantly reveals insights from enterprise data assets—integrated with predictive and prescriptive answers sourced by DataRobot—that are embedded in emails and business applications people use every day.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Pluralsight: Street Smart Cybersecurity: One Number & A Pair of Dice

Trenton Bond, Head of Information Security, Pluralsight

These days, cybersecurity failures flood the news, casting fear and fascination but do little to help executives and board members create cogent plans. We’ll help you focus on the one number we should be paying attention to, and how to throw dice to beat the street odds of a cybersecurity incident.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Intel Unite®

Dave Buchholz, Principal Engineer, Intel Corporation

The Intel Unite® solution modernizes next generation collaboration environments & integrates with Smart Building technologies. Intel Unite® is an open architecture collaboration OS that integrates different technologies from unified communications and conferencing solutions to A/V control.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Hype Cycle for Artificial Intelligence

Svetlana Sicular, VP Analyst, Gartner

The AI hype is slowly reducing. Early practitioners become more realistic in knowing what to expect and how to succeed. This presentation will explain how to use the AI Hype Cycle to plan, calibrate and set expectations of stakeholders. Learn what AI aspects you can exploit for productivity today and gain ideas for successful innovation.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Cisco: Global Network Transformation & Evolving Internet Trends

Shruti Jain, Senior Analyst / Marketing Manager, Cisco, Cisco

Internet access can have a profound impact on economies, education levels, and even mortality rates. Beyond consumer segment, businesses and world governments - all rely on the Internet to conduct their daily business, in turn driving constant network evolution.
The annual Cisco VNI Forecast focuses on global IP traffic growth and Internet trends. In this session, we will identify and analyze technology innovations and provide strategic insights on network transformation, user Internet behaviors and implications.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Cisco: Building Zero Trust Security Solutions

Wendy Nather, Head of Advisory CISOs, Duo Security, now part of Cisco

Call it “zero trust” or “an initial step on the road to CARTA” – we know the classic design patterns of security have to change. In this session, we’ll talk about different ways to build on the fundamentals of “zero trust,” working together with partners in stages to create better and more usable security.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: Five Principles of a Modern Data Analytics Strategy

Debanjan Saha, Vice President of Data Analytics, Google

Data platform architectures that were designed in the 1990s are not ready to solve business problems for 2020. Understand how a modern data analytics platform can strip out layers of complexity, common in typical big data solutions, by using fully integrated and serverless services to ingest, store and analyze data seamlessly--and make predictions based on that data--so you can zero in on mission-critical insights. In this session, Google Cloud engineers and industry thought leaders will share the 5 key tenets of a modern data analytics strategy, and how they are helping enterprises to accelerate their data driven digital transformation.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Zoom: CIO to CIO: How Ciena Changed to a Video-first Culture

Harry Moseley, CIO, Zoom Video Communications, Inc.

Craig Williams, VP & CIO, Ciena

Today’s high-growth companies are changing the way they communicate, collaborate and get work done. Join this exclusive fireside chat to understand why companies are adopting Zoom, the fastest growing app for enterprise. Harry Moseley, CIO of Zoom, and Craig Williams, CIO of Ciena, will explore how Ciena’s adoption of Zoom Meetings, Webinar, Phone and Room solutions has changed their culture and speed of business.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Lucd: HITCHHIKER’S GUIDE TO AI: Governance and Explainability

Dr. David Bauer, CTO, Lucd

Russell Loignon, Sr. VP of Market Strategy, Lucd.ai

Russ Blattner, CEO, Lucd

The AI journey can be complex, as is unlocking value and measuring trust from complex data. Security, governance and explainability are needed to successfully achieve deployed Enterprise AI. Our team will share critical components that will enable enterprise AI to unlock your unique digital value.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: In it Together - Shared Responsibility in a Hybrid and Multi-Cloud World

Robert Sadowski, Head of Trust and Security, Google Cloud

Daniel Dubowski, VP, BISO USIS, Equifax

With the rise of hybrid and multi-cloud environments, how do you ensure you are effectively managing security and risk of your infrastructure? Who is responsible and how do you manage the change? The concept of shared responsibility between provider and customer is fundamental to effectively managing security and risk as organizations move to the cloud. Come learn how you can evolve your risk models and how cloud providers can help you maintain and improve security in a hybrid world.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

IBM: AI is Not Magic: How to Build an AI Strategy to Make Better Decisions

Dan Hernandez, Vice President, Data and AI, IBM

While we understand the power of AI, many of us aren’t sure how to fully unleash its potential. The reality is: AI is not magic. There is no wand to be waved at enterprise inefficiencies, and having the technology alone is not enough. Attend this session for a behind-the-scenes look at how you can modernize your data architecture to make your data ready for an AI and multicloud world and learn how companies are putting AI to work.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

UiPath: Reboot Work Today: Why Robotic Process Automation (RPA) Should be at the Center of Your IT Strategy

Bobby Patrick, CMO and Tech Evangelist, UiPath

Conventional IT thinking had bet against RPA. But, it also had bet against Cloud at one point too. Join Bobby Patrick, UiPath’s CMO, to explore todays’ market adoption trends that are behind today’s fastest growing industry in tech & molding the future of the workforce.
Review RPA use cases that are integrating machine learning, NLP and AI. Hear how our customers have built an “Automation First mindset”, to deliver rapid digital transformation, realizing enormous productivity gains, and realizing the benefit of a Robot for Every Employee.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

EdgeVerve: Maximizing value from AI to build the Future-Ready Enterprise

Atul Soneja, Global Head of Edge Products and Infosys Nia, EdgeVerve

A fire side chat with AI experts and practitioners on how businesses can adopt and scale AI enterprise wide, while assessing the overall value and risks. Join this session to understand how enterprises can move beyond the hype to build smarter businesses with the power of AI and machine learning and maximize their ROI

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

OneTrust Privacy: 5-Steps to California Consumer Privacy Act Compliance

Kevin Kiley, Vice President, OneTrust

With the clock ticking down until the California Consumer Privacy Act (CCPA) becomes law on Jan. 1, 2020, many companies are struggling to understand the sweeping law, its impact on business, and how to manage global privacy compliance. In this session, we’ll outline what this law means for your business, detail new privacy governance and consumer rights requirements, and lay out a 5-step guide to demonstrating ongoing compliance with the CCPA.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Zscaler: Navigating the Challenges of Secure Cloud Transformation

Jay Chaudhry, CEO & Chairman, Zscaler, Inc.

Alex Philips, Chief Information Officer, National Oilwell Varco, Inc.

Digital transformation is disrupting 30 years of network security. Now, the IT leaders who rely on these traditional architectures anchored in the datacenter risk inhibiting the business. Today’s world calls for security access services that are hosted in the cloud and can extend to the edge, as close to the user as possible. This requires network transformation. Hear how Alex Philips, CISO at National Oilwell & Varco, took on this challenge by adopting a scalable, cloud-delivered security platform, and saying goodbye to appliances. With Zscaler, his team provides 36,000 users with dynamic access to their applications, has reduced their attack surface, and saves NOV millions in IT costs per year.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Okta: Modernize IT by shedding AD; Weight Watchers' journey to AD-free

Paul de Graaff, Head of Security & Compliance, Weight Watchers International

Sai Maddali, Product Manager, Okta

While on-prem AD infrastructure ages, many companies are looking to reduce their AD footprint as they move to the cloud. There are still critical AD dependencies that add friction & slow down this journey. In this session, learn Okta's vision in empowering you to reduce your AD complexity, leaving you with a smaller & simpler AD environment. You'll also learn how Weight Watchers embarked on this journey & is making that simple AD world a reality.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

Meetup: Cybersecurity – How Are You Increasing Awareness and Communication from Employee to Executive Level?

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

Meetup: What Technology Trends Are Disrupting Your Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

Join your Midsize Enterprise peers to discuss how technology trends are disrupting your organization. Frequently asked questions include: What are the main technology trends impacting your digital business model? Which technologies can improve business outcomes for Midsize Enterprises? How can Midsize Enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

NetApp and DreamWorks Animation: Discover How the Studio is Leveraging NetApp to Empower Production and Accelerate Transformation

Scott Miller, Technology Fellow, Systems Architecture, DreamWorks

From the studio that brought you Shrek, Kung Fu Panda, Trolls and How to Train Your Dragon, DreamWorks’ Skottie Miller, Technology Fellow, Systems Architecture is here to talk about the challenges DreamWorks faces along with the innovations from NetApp that help accelerate the studio’s data driven environment

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

Meetup: Women in IT - How Are You Leading Millennials?

As Millennials increasingly populate the job market, global workplaces are dramatically changing. It’s not just about how Millennials spend their time; it’s also about their mindset. Millennials tend to have specific expectations, attitudes and behavioral styles that are different from those of Baby Boomers and Generation X. Workplace leaders need to understand what makes Millennials different and implement strategies to help them succeed. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

Meetup: Culture Hacking Brainstorm

Culture hackers can often get a lot more concrete change in less time than those focused on big transformations. What are the hacks you are using or that you think you could use in your workplace to spark the culture change you need? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 01:10 PM|Monday, October 21, 2019 01:30 PM

Kofax: Discover the cloud-enabled, AI-powered Intelligent Automation Platform

Chris Huff, Chief Strategy Officer, Kofax, Inc.

Chris Huff, Chief Strategy Officer at Kofax shares how leading organizations leverage the cloud for delivering Intelligent Automation technologies. This must-attend session presents the path to scaling Intelligent Automation across any enterprise function, vertical industry, around the globe.

Monday, October 21, 2019 01:30 PM|Monday, October 21, 2019 02:00 PM

Gartner Zone: Are You Maximizing Your Security Operations (SecOps) Capabilities?

Luke Simonetti, Expert Partner, Practice, Gartner

A look at how the development of SOCs, in terms of both technology and operating models, has stagnated and new paradigms are emerging as automation and machine learning are creating a new paradigm from within which the CSOC Analysts and CIRT teams must apply a new focus. Learn from our consultants on emerging trends in hybrid SOC operating models, how the L0 to L4 is supported today leveraging outsourcing and how new cloud-based challengers are leveraging AI and ML to do more with less people than traditional SOC with 20 people.

Monday, October 21, 2019 01:40 PM|Monday, October 21, 2019 02:00 PM

Magic Quadrant for Low-Code Application Platforms (LCAP)

Yefim Natis, Distinguished VP Analyst, Gartner

We present the history, methodology and the results of the MQ research for the LCAP market.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:30 PM

Exclusive Fireside Chat with Jane McGonigal

Please join our CIO Lunch speaker Jane McGonigal for a fireside chat following the CIO Lunch.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Lessons From the Field — How to Align Your IoT Strategy to Your Digital Business Strategy

Alfonso Velosa, VP Analyst, Gartner

The Internet of Things is a major digital business building block. In this Ask the Expert session, we discuss the good and the bad about how enterprises have been implementing IoT and how they are aligning it with their broader digital business strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Higher Education Student Information Systems in the Cloud

Robert Yanckello, Sr Director Analyst, Gartner

This session will explore what is happening in the market of SIS with the move toward SaaS as a primary delivery mechanism. We will explore how to examine the market offering as well as to plan for an effective transition.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Leadership Mindset

Elise Olding, VP Analyst, Gartner

What are your beliefs about leadership? What are your teams? Are they aligned? Will they scale for the future or will you need to challenge old mindsets and as a team nurture new ones? In this interactive session we will explore unconscious leadership mindsets and share ideas about how to reset these for the future.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

CIO Meetup: How Are You Presenting Digital Transformation to the Board?

Join this Meetup to share best practices for an effective and concise approach to presenting digital transformation to the board. What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Building the Digital Business Platform

Bill Swanton, Distinguished VP Analyst, Gartner

CIOs and digital business leaders are under enormous pressure from senior executives to get their firms "digital enough"! Our two year long study of digital organizations is yielding new approaches to building the digital platform, revealing the new technologies and skills required. More important, it highlights the organizational, cultural, and business change required for success.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Top 10 Data and Analytics Technology Trends That Will Change Your Business

Rita Sallam, Distinguished VP Analyst, Gartner

The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Making Diversity and Inclusion Cultural Imperatives

De'Onn Griffin, Sr Director Analyst, Gartner

Diversity and inclusion have become priorities for workplace performance and workplace culture. CIOs must shape attitudes and behaviors to achieve true acceptance and inclusion across their teams. This means integrating D&I into strategy, governance and management of the digital workplace by developing a D&I initiative and the management competencies required to support it.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Navigate the Nine Common Pitfalls to Scaling Innovation

Nicholas Evans, VP Analyst, Gartner

Scaling proven ideas to fully-commercialized or fully-deployed solutions is a constant challenge for CIOs and innovation leaders. Cultural, strategy and process issues often hinder commercialization rates by misguiding or stalling the innovation pipeline. In this session, we provide key recommendations for how to address these pitfalls which are perennial barriers to innovation success.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Meetup: What Has Been the Impact of Automated Testing for Application Development for Your Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

It’s been several decades since the first test automation tools were introduced. When implemented correctly, automated testing can deliver strong benefits to support organizations in delivering software with higher quality at a faster pace. Have you had the success you hoped for? Come share your story and learn from the successes and failures of other Midsize Enterprises leaders. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Meetup: Women in IT - How Are You Building High Performance Teams?

What best practices do you follow when building high performance teams? How does diversity influence a team’s performance? What are some of the trends in the workplace and how is technology playing a role? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Top 10 Trends Impacting Infrastructure and Operations

David Cappuccio, Distinguished VP Analyst, Gartner

As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

How Hilton Is Transforming the Hospitality Customer Experience

Michelle Duerst, VP Analyst, Gartner

Naveen Manga, Vice President Software Engineering, Hilton Worldwide

Rajesh Nair, Senior Director, Software Engineering, Hilton

Digital keys are just the starting point for greater levels of personalization and engagement with customers. Pioneers in digital hospitality are pushing the boundaries to empower clients to standardize their stay to their personal preferences at any technology-connected resort — from the lighting, to the temperature, and even preferred entertainment. But this is only the beginning as hotels partner across industries to bring even more offerings, value and control. This session will be an interview with Naveen Manga, Vice President, Customer Journey Technology and Delivery at Hilton.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

How Ecosystems Will Dominate Our Digital Future With “Ego-Systems,” “Eco-stries” and “Eco-polies”

Hung LeHong, Distinguished VP Analyst, Gartner

Effective digital businesses and governments know how to navigate the complex landscape of digital ecosystems. These enterprises avoid having their ecosystems turn into an ego-systems — that favors them at the expense of partners. They seek new opportunities as industries converge into ecosystems we call eco-stries. But they also fear that the digital giants’ ecosystems will become so dominant that they become eco-polies. Come join us as we describe a digital future ruled by ecosystems and what you should do about it.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Overcoming Transformation Fatigue (Exclusive for Global Enterprise Executive Experience Attendees)

Mary Mesaglio, Distinguished VP Analyst, Gartner

Gartner research shows that most enterprises are digitally transforming and have been for a while now. But, data also shows that there is a growing gap between digital ambition and actual execution. This is leading to transformation fatigue, where employees are apathetic about and disenfranchised from the Next Big Thing, sometimes opting out of the transformation or passively resisting it. This makes it tough for leaders to deliver on the pressure from the C-Suite to transform. Join this discussion with Mary Mesaglio about tips and tricks you can use with your teams right now to overcome transformation fatigue.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Finding and Building Talent in the Digital Talent Ecosystem

Helen Poitevin, VP Analyst, Gartner

Innovative technologies are transforming how talent is developed, what we can consider "talent" and how organizations can tap into it. This session explores the impact of digital on the broader talent ecosystem that CIOs and other executives need to navigate. Executives need to rethink how they go about finding, developing and deploying talent in fundamentally new ways.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Privacy Goes Global: Prioritize Actions by Overcoming Ambiguity

Bart Willemsen, VP Analyst, Gartner

Privacy isn’t dead; it’s on the rise! In the last 18 months, more has happened in the global regulatory landscape than in the century before. This session describes the most relevant developments in privacy requirements, how organizations should set up their privacy management program, and gives an insight into the emerging vendor landscape of various relevant markets that support the privacy management program.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Meetup: How Are You Structuring Your Teams to Support Your Digital Business Platform? (Exclusive for Global Enterprise Executive Experience Attendees)

Join this Meetup to discuss how your organization built or plans to build a team structure that supports your digital business platform. What worked? What didn't? How did you approach designing and developing a new team structure? What challenges have you faced? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Peer-led Meetup: How Are You Building a Cybersecurity Ecosystem for Critical Infrastructure Protection?

Tyson Johnson, COO, CyberNB

Join this Meetup to discuss and share best practices for cybersecurity ecosystem development across industry, research and government. How are you increasing cybersecurity collaboration and capacity for protecting critical infrastructure? Where have you found success? What hurdles have you encountered? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

2020 CIO Agenda: Winning in the Turns

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

There are turns coming – in society, in economic conditions, in changed technological adoption, in business model innovation. How can CIOs improve the fitness of their IT organization and the enterprise to be ready to win in the next turn? This session will discuss leadership, organizational, process and technology priorities for CIOs for the coming year.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Contract Negotiation Clinic: Oracle

Melanie Alexander, Director Analyst, Gartner

CIOs often find negotiating with Oracle a challenge, this clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Better Together - Executive Programs Focus Group

Have your voice heard. Meet your peers in an intimate setting as we explore ways Gartner can improve the value delivered to you and your organization. Focusing on your most important priorities, how Gartner can enable you and your organization to get to "execution" faster? Findings will inform the evolution of our member experience. (Breakfast will be provided.)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Roundtable: Secrets of Success to Data-Driven Digital Business

Alan D. Duncan, VP Analyst, Gartner

Digital business requires organizations to make data pervasive by design and by deed as the basis for "the way we do things here". This roundtable session will provide opportunity to meet with your peers and explore such topics as: How to balance "doing things right" and "doing the right things"? How to set the leadership agenda for both "doing" and "thinking" (with the former providing the basis for the latter)? How to ensure that stakeholders are willing and able to participate in the change to becoming data-driven?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Roundtable: IT Operating Model-Create a Digital Revolution While Running a Midsize Enterprise (Exclusive to Midsize Enterprise Attendees)

Mo Gomes, VP, Executive Partner, Gartner

Steve Bozzo, Executive Partner, Gartner

Midsize enterprise top management is pushing for IT efficiencies and the market is leading to a digital aggressive mode. Vendors are bringing solutions for problems that I don't have. Join your peers and Gartner to discuss the IT operating model and how can we sustain the business and at the same time create space for you to start a digital revolution. You may need an underground strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Contract Negotiation Clinic: Midsize Enterprise CIO's Outsourcing Contracts — From Structure and Content to Proper Uses (Exclusive for Midsize Enterprise Attendees)

William Maurer, VP Analyst, Gartner

Dedicated MSE I&O leaders all too often achieve sub-optimal results when working with outsourcing vendors. The biggest challenge is achieving a fair contract, including what can/can’t be negotiated, exiting cloud contracts, establishing risk-management processes, and driving provider behavior. This session provides attendees key take-aways on how to best negotiate their outsourcing deals.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 02:10 PM|Monday, October 21, 2019 02:30 PM

2019 Magic Quadrant for IT Risk Management

Brian Reed, Sr Director Analyst, Gartner

This session will be a review of the 2019 Magic Quadrant and Critical Capabilities for IT Risk Management (ITRM). This session will be valuable for CIOs and Security and Risk Management Leaders to better understand the market overview, required capabilities and vendor landscape as it relates to better understand approaches to risk management.

Monday, October 21, 2019 02:45 PM|Monday, October 21, 2019 03:15 PM

Gartner Zone Technology 101: Understanding Gartner IT Score and IT Budget

Jaime Tirado, New Client Engagement Specialist, Gartner

Join this session to learn how the Gartner IT Score and the IT Budget assessments can help your organization achieve tangible business results. IT Score is designed to help CIOs and IT leaders evaluate the maturity of the IT function in the context of the organization’s business priorities. IT Budget will show how your spending compares to industry averages in a customized report. Preview sample benchmark and diagnostic reports and talk with a Gartner Zone product expert after the session to learn about how your organization can leverage a diagnostic assessment to implement initiatives that drive results.

Monday, October 21, 2019 02:45 PM|Monday, October 21, 2019 03:45 PM

CIO Facilitated Discussion: Perspectives on the Gartner CIO Leadership Forum

Meet with a small group of your CIO peers as we seek to better understand your needs and gather your input regarding the Gartner CIO Leadership Forum. Previous attendance at the Gartner CIO Leadership Forum is desired. Snacks and beverages will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:00 PM|Monday, October 21, 2019 03:45 PM

Exclusive Book Signing with Jaime Roca

Jaime Roca, Senior Vice President, Gartner

Join us for an exclusive opportunity to meet Gartner Expert Jaime Roca, co-author of The Connector Manager: Why Some Leaders Build Exceptional Talent - and Others Dont, and receive your complimentary signed copy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:10 PM|Monday, October 21, 2019 03:30 PM

Magic Quadrant and Critical Capabilities for Full Life Cycle API Management

Mark O'Neill, VP Analyst, Gartner

API Management is crucial to the success of digital strategies, by enabling APIs to be used successfully by an ecosystem of partners and developers. In this session, we examine the key vendors providing API management, as well as key use cases including integration, data-as-a-service, open banking, and multiexperience enablement. We also examine critical capabilities, such as support for API monetization and microservices, which are provided by API management solutions.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

iCIMS: How to Mitigate the Chronic Tech Talent Shortage

Al Smith, Chief Technology Officer, iCIMS

Hiring qualified technology talent is one the biggest challenge facing IT, limiting CIO’s ability to drive innovation. Demand for tech talent is outstripping supply by nearly 50%. iCIMS, the leading talent acquisition solution provider, will share insights from analyzing more than 25 million tech applicants, and facilitate a discussion about the most effective ways to find and hire qualified tech candidates.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Lenovo: Addressing the CIO Dilemma: A New Approach to Infrastructure Strategy

Ben Martin, Executive Director, Lenovo DCG

Address the number one cost of data centers head-on. Learn how today's leaders are producing cloud-like economics with the security of on-site hardware and how you can move from product-focused to customer-focused and implement data insights and technology as a strategic weapon to compete.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Meetup: How Are You Overcoming Cybersecurity Staffing and Skill Shortages in Midsize Enterprises? (Exclusively for Midsize Enterprise Attendees)

Join a peer-driven discussion on how to manage with a small team, while overcoming cybersecurity staffing constraints. How have you successfully overcome these constraints? When is a managed service the answer? What makes the most sense to keep in-house? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

NTT DATA: Meet the demands of your modern workforce

Lisa Woodley, Vice President, Customer Experience, NTT DATA

Erik Jost, CTO Dynamic Workplace, NTT DATA

To meet the demands of the modern workforce, IT leaders must take a more thoughtful approach to the employee experience. Long gone are the days when workplace services were successful if you resolved tickets faster or reduced the number of help desk calls. Today’s multi-generational workforce is also ‘multi-expectational’ – demanding a work experience that’s as seamless as their personal online experiences. Learn how putting employees at the center of your workplace solutions can help you attract and retain the best talent.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Microsoft: Enabling Your Business with Microsoft Azure

Arpan Shah, General Manager, Microsoft

Enterprise customers are choosing Microsoft Azure for their digital transformation. This session will share examples of enterprise customer scenarios and success with Azure and cover topics including hybrid, migration, modernization and AI.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Verizon: Preparing For Future 5G, Today.

Shawn Hakl, Senior Vice President, Business Products, Verizon

Join Shawn Hakl, Verizon Business Group SVP of Product Development, as he discusses the 5G impact on business in 2020. During this session, Shawn will talk about what enterprises need to do today, to prepare for 5G and how enterprises need to think about integrating 5G into their network architecture to optimize scale, accelerate the move to a virtual core and ultimately embed intelligence directly into the network.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

InterSystems: Clean Data - The Power Behind Real-World AI-Based Applications

Jeremy Miller, Senior Director, Technical Solutions, Concerto HealthAI

Artificial Intelligence promises nearly limitless potential – even to make breakthroughs to end the emperor of all maladies, cancer. However, without clean data, AI is useless; it can identify incorrect targets, draw false conclusions, or simply not work. On the forefront of the fight against cancer is Boston-based Concerto HealthAI, which creates AI-oriented solutions aligned for Real World Data applications. Concerto Provider Solutions Manager Jeremy Miller will discuss how a clean data pipeline is essential for making AI-based breakthroughs, whether they be for accelerating clinical trials or enabling design protocols. In addition, Don Woodlock, vice president of HealthShare platforms for Concerto’s partner InterSystems, will describe how the company’s Clean Data as a Solution offering is powering AI-centric solutions like Concerto’s to make data-intensive breakthroughs.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

AWS: Differentiation Through Innovation

Sandy Carter, Vice President, Windows & Enterprise Workloads, Amazon Web Services

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations, of any size, to truly differentiate their business through innovation. We will share a number of examples of how customers are innovating on AWS to differentiate their business by improving pace of innovation, getting to market faster, creating new products, and scaling innovative ideas globally to stay ahead of the changing business needs.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

CenturyLink: Empowered Security for the Enterprise

Chris Betz, CSO, CenturyLink

There’s a role for the enterprise to play in securing the future of digital business – not as a victim, but a disruptor. Based on original research of advanced threat actors and malware networks, and CenturyLink’s experience conducting more than 1,000 malware disruptions, you will learn how enterprises can help break the incentive model for mass malware by identifying threats faster and working collaboratively to mitigate attacks.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Cisco: Top 5 Networking Trends You Can't Ignore: Technology, Operations & Talent

Prashanth Shenoy, VP, Enterprise networks and DevNet marketing, Cisco

Cloud. IoT. Mobile. Security. What does their future look like? We’ll lay out 5 future trends around networking, operations and talent based on the to-be-released Cisco 2020 Networking Report, and we’ll have a frank discussion with a customer about the top things an IT leader needs to consider when creating their networking strategy.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

ServiceNow: Three Ways the Future of Your IT Can Happen Today

Pablo Stern, SVP IT Workflow Products, ServiceNow

Chad T. Corriveau, Technical Marketing Manager, ServiceNow

David Schirm, Vice President, IT Production Control, Raymond James

IT is the lifeblood of the digital enterprise. More and more, organizations are relying on IT to deliver new and innovative customer experiences, revenue growth, and competitive advantage. Each of these enterprises is realizing that consumer tech experiences – the ones we all now have in our personal lives – have surpassed enterprise experiences. But, why are these experiences so elusive in the enterprise? In this session you’ll learn how ServiceNow delivers the unifying solutions for the future of IT that free employees from the onerous, non-automated processes standing in the way of amazing experiences, while also helping IT unlock huge productivity gains of 20% or more.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

IBM: Build Once. Deploy Anywhere. The Next Chapter of Cloud and AI.

Robert Thomas, General Manager, Data and AI, IBM

Hillery Hunter, Vice President & CTO IBM Cloud, IBM

75% of CEOs see business models shifting from product to experience-based with 85% of leaders viewing AI as critical to their goals. The challenge of app and data sprawl, and siloed tools is driving new considerations for IT leaders; 94% use multiple clouds and only 15% believe they maximize value from data. The next generation of digital transformation will apply agile, standards-based architectures to enable consistency and portability across clouds, and new insights and experiences from AI anywhere.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Meetup: How Are You Planning for the Future of the IT Workforce? (Exclusive for Global Enterprise Executive Experience Attendees)

How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Meetup: How Are You Implementing an IT Innovation and Emerging Technology Team?

Have you implemented an IT Innovation team dedicated to surveillance of emerging technologies? How did you approach this implementation? Where have you found success? What benefits have you seen? What are the pitfalls, if any? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Red Hat: Enterprise Open Source at the Core of Digital Leadership

Margaret Dawson, Vice President, Products and Technologies, Red Hat

Whether you’re a digital laggard, or in the middle of a major transformation, this session will give you ideas and new perspectives. We’ll look at what your peers—and successful, open organizations—are doing with enterprise open source and open hybrid cloud. From infrastructure to processes to people, an open approach can help you embrace innovation, move at a faster pace, and attract excited, motivated employees.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

CIO Meetup: CIO Peer Networking

This Meetup is designed to connect CIOs across various industries who are interested in networking with their peers to share best practices and real-world experiences. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

MicroStrategy and Freddie Mac: Delivering Insights with ECO

Dennis Tally, Data Strategy & Governance Director, Freddie Mac

Bhavini Amin, Senior Director, Freddie Mac

Freddie Mac knows the importance of data, and they’re focused on Reimagining the Mortgage ExperienceSM for their clients. Meet ECOSM (Evaluate Compare OptimizeSM) Freddie Mac’s new web-based business intelligence tool that aligns data strategy and digital transformation, providing insights to optimize lending strategies and accelerate growth.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Mimecast: From Perimeter to Pervasive - Email Security 3.0

Peter Bauer, Co-Founder and CEO, Mimecast

Cyber resilience ensures that your organization, supply chain and community can withstand an impactful cyber incident. Human error, technology failure and malicious action can disrupt our lives now in ways that may not have been possible just a few years ago. Join this session to:1) Learn how to build a plan for cyber resilience; 2) Reduce risks, complexities and costs within IT and Security; 3) Learn how to make your security eco-system smarter

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Cloudera: The Enterprise Data Cloud - Delivering Business Speed and IT Control

Michael Hollison, CMO, Cloudera

Enterprises recognize the transformative power of data, but most struggle to unlock any real value from it. And only a scant few are delivering on the promise of machine learning and artificial intelligence. Find out how a new data management architecture called an enterprise data cloud can provide actionable insights on any data anywhere from the edge to AI for true business transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:15 PM

Roundtable: Strategies to Address the IT Talent Crisis

Chet Geschickter, VP Analyst, Gartner

A pressing challenge facing many CIOs is the need to build a diverse IT workforce that includes versatile high potential workers able to combine domain knowledge with technology expertise. Meet with colleagues to share ideas and creative strategies for building the IT workforce for the 21st century.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:15 PM

Roundtable: Cost Optimization for the Midsize CIO (Exclusive for Midsize Enterprise Attendees)

Joseph Provenza, Sr Director Analyst, Gartner

This session is designed for midsize CIO and IT leader attendees to share ideas on how they are achieving cost optimization in their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:15 PM

Roundtable: How Midsize Enterprise CIOs Can Boost Their Capacity by Leveraging Citizen IT (Exclusive to Midsize Enterprise Attendees)

Christian Hestermann, Sr Director Analyst, Gartner

Augmenting small development teams with citizen developers and integrators is an effective tactic for midsize enterprises to improve capacity and quickly deliver simple but useful features. But to mitigate risk, CIOs of MSEs must ensure that proper boundaries and operational processes are in place.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Build Business Acumen Across Midsize IT Teams (Exclusive for Midsize Enterprise Attendees)

Bruce Robertson, Distinguished VP, Advisory, Gartner

CIOs at midsized companies know their teams lack the business acumen to engage effectively with business leaders and that existing efforts to improve business acumen fall short. With limited resources, CIOs at midsized firms must rethink how they build business acumen and how they equip teams to make better decisions. See how progressive midsized enterprise CIOs improve and apply IT’s business acumen.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success

Jackie Fenn, Distinguished VP Analyst, Gartner

Michael O'Brien, Executive Partner, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: ContinuousNext Requires a Dexterous Mindset: Are You Agile Ready?

John Cho, Sr Executive Partner, Gartner

Valerie Lindsey, Executive Partner, Gartner

David Matheny, Executive Partner, Gartner

This workshop provides CIOs the means to accelerate transformation to ContinuousNext by assessing if you possess the traits of an agile/dexterous leader, whether your organization is agile/lean ready for enterprise agile transformation, and why embracing digital “product” over “project” management as an agile/dexterous leader will deliver results for you and your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Evolving Into Your Digital I&T Operating Model

Douglas Wood, Sr Executive Partner, Gartner

Clay Aiena, VP, Team Manager, Gartner

In this workshop, you will use Gartner’s I&T Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Digital Transformation and the Attributes of Leadership — Is Gender a Factor?

Izella Dornell, VP, Executive Partner, Gartner

Debra Christmas, Sr Executive Partner, Gartner

As organizations transform, as digital initiatives change the way we work, as leaders prepare for their new multigenerational workforce, as they revisit their recruitment, retention and talent development practice, change is required on multiple levels. New leadership practices are required to lead with purpose and elevate employee engagement in this emerging technology continuum. Workshop participants will discuss what transformational leadership means and why women are so well positioned for success at this time. They will identify the top leadership attributes for the digital mandate and what strategies they can execute to drive new ways of engagement and developing teams. The activities in this workshop will help you assess your leadership profile and build a talent plan that can improve organizational effectiveness and deliver maximum results with a workforce that wants to stay with you as the organization transforms to meet the growing digital impacts.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 04:00 PM|Monday, October 21, 2019 04:30 PM

Gartner Zone: Ask Gartner Solutions — Is the Public Cloud Cheaper Than My Data Center?

Paul Delory, Sr Director Analyst, Gartner

Organizations using public cloud services often wonder if public cloud services will be less expensive than hosting applications in their data center. Many exceed cloud budget expectations and struggle to establish financial management procedures to continuously monitor cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending using Gartner’s decision-making solutions for Technical Professionals.

Monday, October 21, 2019 04:00 PM|Monday, October 21, 2019 04:45 PM

Refreshment Break

Join us for refreshments in a brief break between sessions.

Monday, October 21, 2019 04:10 PM|Monday, October 21, 2019 04:30 PM

Hype Cycle for Infrastructure Strategies

John McArthur, Sr Director Analyst, Gartner

This session covers Gartner’s 2019 Hype Cycle for Infrastructure Strategies, where attendees will learn about key disruptive trends in the infrastructure space, including:
- Intelligent infrastructure
- Edge computing
- Multimode infrastructure
- Internet of Things
- Software-defined anything
- Cloud- and container-based delivery
- Virtualization

Monday, October 21, 2019 04:45 PM|Monday, October 21, 2019 05:30 PM

Guest Keynote Interview: A Look Ahead into the Future of Tech

Sir Tim Berners-Lee, Inventor of the World Wide Web,

Chris Howard, Distinguished VP Analyst, Gartner

Join us for a fascinating conversation with Sir Tim Berners-Lee. When Sir Tim invented the World Wide Web, he saw a future no one else could have imagined and changed our lives forever. Now he is looking ahead to our next, new unimagined future. What does that look like? What will it mean for your business and our society? Sir Tim takes his audiences beyond the technology itself, for example, The Internet of Things, Future of Artificial Intelligence, The Next Web Paradigm Shift, The Power of Data, Impact of Security and Privacy on the Web and Business, and into the real transformative impact these technologies are having and will have in the years ahead.

Monday, October 21, 2019 05:30 PM|Monday, October 21, 2019 07:15 PM

IT Xpo Reception

Attendees are invited to join us for the IT Xpo Reception to network, relax and unwind after the day's sessions.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Cradlepoint: 5G Will Change Networking and Your Business

Donna Johnson, VP of Product & Solution Marketing, Cradlepoint

5G is being hyped as the most transformational cellular generation and many companies are looking at 5G to creatively reach customers and run entire edge operations. With 5G on the horizon, organizations should be asking what preparations they should be doing now to make or save more money with 5G in the very near future. Join this session to learn how your business can prepare for the transition to 5G, including what you should be doing now.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Red Hat: Unlocking Innovation Across the Open Hybrid Cloud

E.G. Nadhan, Chief Technology Strategist, Red Hat

Standardization is a solid foundation for systemic innovation. However, it is not always pragmatic to standardize on a single process, architecture or technology. The ability to co-exist across multiple environments is vital to driving continuous collaboration across a global enterprise. Join this session to learn how enterprises innovate the customer experience while being agnostic to the underlying technology environments (cloud or otherwise).

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Brasil IT+: Rocket.chat: Compliance and Privacy in Workstream Collaboration

Gabriel Engel, CEO, Rocket.Chat

Rocket.chat offers the ultimate enterprise communication platform.
Join us to understand why Rocket.chat has over 350k servers deployed and is the selected workstream platform for Mercedes Benz, Audi, Volkswagen, Intel, Ubuntu, Ethereum, Playstation, Naval Air System Command, Department of Defense, and other 100k companies. As there is a chance that you are already using Rocket.chat, come talk to us and showcase your experience with your peers.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

NetApp: Powering Digital Business - Revolutionizing Multi-Cloud Migrations and Management

Jeff Dickey, Director, Cloud Evangelist, NetApp

NetApp spent over 20 years focusing on data performance and management. In 2 short years, Netapp has pivoted to a cloud-focused company and the top cloud providers rely on our data service offerings. We now deliver cutting-edge products and services with Enterprise features that help devs and admins move quicker to hit business objectives. NetApp believes Apps should be spun up where the data lives and data should be available where the application lives. Learn how NetApp can help you successfully migrate applications and data to all clouds or the single cloud of your choice. Learn how to compete and get ahead in the market with cutting edge application orchestration, data management, and visibility.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Postponed: Top 10 Strategic Tech Trends Q&A

Brian Burke, Research VP, Gartner

Please check back for updated times tomorrow.

Monday, October 21, 2019 06:00 PM|Monday, October 21, 2019 07:00 PM

Global Enterprise Executive Experience Reception Hosted by Val Sribar

Global Enterprise Executive Experience attendees are invited to a Meet and Greet Reception to kick-off the week.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

NTT: Visibility and Performance Management: Get Ahead of Runaway Complexity

Joe Maissel, Practice Director, NTT

Today’s applications and infrastructures are undergoing big changes that dramatically increase complexity. IT professionals struggle to maintain visibility, performance, and cost efficiency across their network and application stacks - which now extend outside the traditional boundaries of the datacenter. Learn how to get ahead, and stay ahead, of runaway complexity, using a modern, integrated approach to Visibility and Performance Management.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

KnowBe4: The Art and Science of Driving Secure Behaviors

Perry Carpenter, Chief Evangelist and Strategy Officer, KnowBe4

The label "security awareness" is a fallacy. Just because someone is aware doesn't mean that they care. So how do we design programs that work with, rather than against, human nature? It is possible. Deep dive into ideas like how to use "Trojan Horses for the Mind," how to leverage social dynamics to drive behavior and shape culture and we will unveil some exciting new behavior models that will help you stop the bad guys in their tracks.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

Lenovo: Leveraging Infrastructure for the IoT Edge

Todd DeSaix, Director, Strategy, Commercial IoT, Lenovo

Learn how edge sites from retail stores to entire cities are leveraging next-generation edge infrastructure solutions to speed deployment, lower operating costs, centralize management, increase reliability, and enable IoT and legacy workloads across common infrastructure. Learn how to deliver an optimized infrastructure with Edge and IoT solutions today.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

Google: API-Powered Digital Ecosystems

Bala Kasiviswanathan, Head of Product Management - GCP API Management, Google Cloud

Digital ecosystems present an untapped opportunity for enterprises to open up new business channels. We’ll cover examples of Apigee customers that have successfully leveraged APIs to build thriving ecosystems of developers and partners. You’ll learn how Apigee can not only help attract, onboard, and empower developers and partners to build with your proprietary data, but also do so in a secure and scalable manner.

Monday, October 21, 2019 06:30 PM|Monday, October 21, 2019 07:30 PM

Executive Programs Women CIOs Networking Reception

An exclusive event tailored for Women CIOs hosted by Gartner Executive Programs, giving you the opportunity to interact and connect with like-minded individuals on common topics.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

Pegasystems: Low-code innovation: Build faster and better together

Dennis Grady, Senior Director, Product Development, Pegasystems

Productivity and efficiency. Business and IT both want the same thing. Low-code application development platforms—collaborative and visually-driven—are the key to building faster and better, together. Join us as we explore how Pega empowers both business and IT to build enterprise-grade apps.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

Survival of the Fittest: Leveraging Data and Analytics to Compete in Today’s World

Joe Lichtenberg, , InterSystems

Speaker: Joe Lichtenberg, InterSystems

Competition is more intense than at any time in the past. Innovations from startups & established competitors is driving need for new revenue sources & optimizing existing operations. From requirements for higher performance & scalability, implementing an open API strategy, to deploying MLOps, a sound data management strategy should be at the core of every organizations’ plan for growth and survival.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

Brasil IT+: Actminds + ilegra: Open Banking: Adding Digital to Your Traditional Bank and Adopting a Modern Branch User Experience

Alexandre Pinto, Director of Innovation, Actminds

Alice Delatorre, Open bank: how to connect the UX with fi, Unicred

How can small and midsize banks fight back the large players and Fintechs? How to make branches more efficient and attractive? See how Actminds Digital Banking platform enables financial institutions to offer digital banking services, creating new sources of revenue. And how Ilegra supported Unicred, to create a new concept of physical branches, with coworking spaces, coffee shops, and other services generating customer higher fidelity.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

r4: Why Cross-Enterprise AI Is the Next Big Thing

David Bradley, EVP Solutions, r4 Technologies

Alan Flohr, Chief Customer Officer, r4 Technologies

We’ve reached the limit of what we can accomplish working in silos. “Cross-Enterprise AI” – a new category of AI – makes it possible to eliminate the silo problem with no time-consuming transformation projects.

Come understand better business outcomes within a few months: bring in internal & external data without data cleansing, create an AI model of a business, support multiple use cases, & drive automated actions with existing systems.

Monday, October 21, 2019 07:15 PM|Monday, October 21, 2019 09:15 PM

Public Sector Networking Reception

Join us for an evening reception designed to connect you with your industry peers.

The reception will be organized by these areas to make it easier to find like-minded peers. Upon arrival, you’ll be directed to these unique areas to begin networking:

● US Federal Department of Defense

● US Federal Civilian Agencies

● State Government

● Local Government

● Canadian Public Sector

Access to this reception is reserved for end users only.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:15 PM|Monday, October 21, 2019 09:15 PM

Education Networking Reception

Join us for an evening reception designed to connect you with your industry peers. Enjoy food, drink and conversation with other attendees from education. Access to this reception is reserved for end users only.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, October 21, 2019 07:15 PM|Monday, October 21, 2019 09:15 PM

Financial Services Networking Reception

Join us for an evening reception designed to connect you with your industry peers. Enjoy food, drink and conversation with other attendees from financial services. Access to this reception is reserved for end users only.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 06:30 AM|Tuesday, October 22, 2019 07:30 AM

Yoga

Begin your day with a yoga class designed to free your mind and relax your body. Stimulate every muscle group in the body with gentle stretching to lengthen your muscles from head to toe.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:00 AM|Tuesday, October 22, 2019 08:00 AM

Networking Breakfast for Manufacturing

Please join us for a networking breakfast for Manufacturing CIOs.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:00 AM|Tuesday, October 22, 2019 08:00 AM

Healthcare CIO Breakfast: Digital Disruptors of Healthcare

Laura Craft, VP Analyst, Gartner

This session will take a look at how digital forces are changing the dynamics of the industry and re-shaping how health and healthcare is thought of and delivered. The session will highlight:
- How Amazon, Google, Apple and other major, nontraditional players are entering and disrupting the healthcare market with new partnerships and models
- The role of analytics and AI in digital transformation
- The connected care vision

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:00 AM|Tuesday, October 22, 2019 09:00 AM

Attendee Breakfast

Join other attendees for breakfast before the day's sessions.

Tuesday, October 22, 2019 07:00 AM|Tuesday, October 22, 2019 09:00 AM

#ConnectAtSYM Attendee Breakfast

Traveling without your team? #ConnectAtSYM is a great way to connect with like-minded peers who are eager to make lasting business connections. Look for tables designated for #ConnectAtSYM Attendees at Tuesday morning’s Attendee Breakfast.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:00 AM|Tuesday, October 22, 2019 05:45 PM

Gartner for General Managers & CEOs Lounge

Please join us in our Gartner for General Managers & CEOs Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:00 AM|Tuesday, October 22, 2019 05:45 PM

Enterprise IT Leaders Member Lounge

Please join us in our Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:00 AM|Tuesday, October 22, 2019 05:45 PM

Executive Programs Member Lounge

Please join us in our exclusive members lounge with meeting and work facilities that help you refresh, meet peers or get some work done between sessions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:00 AM|Tuesday, October 22, 2019 08:00 PM

Conference Registration, Information and Concierge Hours

Registration, Information and Concierge hours for the day. Not sure which exhibitors to meet with or what sessions to attend? Visit the Gartner Conference Concierge team to help you create a custom agenda and schedule meetings.

Tuesday, October 22, 2019 07:15 AM|Tuesday, October 22, 2019 07:15 AM

Celonis VIP Networking Breakfast

Breakfast with Celonis - "The Key to Successful System Migrations"
System Migrations are critical pivot points for any enterprise, bringing new opportunities to optimize, modernize, and transform operations. However, the complexity of migrations is often underrated, and can put the speed and safety of business processes at risk.
At this IT-focused networking breakfast on Tuesday, October 22 in Asia 2 - Walt Disney World Dolphin at 7:15 AM, you will learn how new Process Mining technology from Celonis is used to accelerate migration initiatives, eliminate process risk, and maximize value from System Migrations -- Both for IT teams and the enterprise at large.
Join a select group of IT leaders ready to exchange strategies and best practices to ensure the friction-less migrations of systems including ERP, CRM, SRM, and more.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:30 AM|Tuesday, October 22, 2019 08:15 AM

Global Enterprise Executive Experience Breakfast

Valentin Sribar, Senior Vice President, Gartner

Breakfast for Global Enterprise Executive Experience attendees, hosted by Val Sribar. Join us for an opportunity to hear from Val and network with your direct peers at like-sized enterprises prior to starting your day at Gartner IT Symposium/Xpo. Learn from others and discuss sessions you've participated in and topics of mutual interest.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:30 AM|Tuesday, October 22, 2019 08:30 AM

K-12 Education Leaders and Innovators Breakfast Roundtable

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:30 AM|Tuesday, October 22, 2019 08:30 AM

State & Local Government Breakfast: Three Bold Strategies for Customer Experience Victory

Don Scheibenreif, Distinguished VP Analyst, Gartner

The foundations of successful CX initiatives require coordination, direction and accountability. To get ahead requires contradicting conventional wisdom by not correlating data, innovating or delighting customers. But to get to the top requires making much more radical and transformative decisions. This presentation looks at three bold strategies to become the simplest, quickest or most focused.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:30 AM|Tuesday, October 22, 2019 08:30 AM

Midsize Enterprises Breakfast: Midsize Enterprise CIOs Can Deliver Business Value by Addressing Data Privacy and Digital Ethics (Exclusive to Midsize Enterprise Attendees)

Joseph Provenza, Sr Director Analyst, Gartner

Regulation and cultural awareness mean that data privacy and digital ethics issues can no longer be ignored by midsize enterprises. CIOs in MSEs can not only meet regulatory requirements, but also create additional business value. This breakfast session will be a conversation among midsize enterprise CIOs and IT leaders on what they are doing with regard to digital ethics and privacy in their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:30 AM|Tuesday, October 22, 2019 08:30 AM

Better Together - Executive Programs Focus Group

Have your voice heard. Meet your peers in an intimate setting as we explore ways Gartner can improve the value delivered to you and your organization. Focusing on your most important priorities, how Gartner can enable you and your organization to get to "execution" faster? Findings will inform the evolution of our member experience. (Breakfast will be provided.)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 08:00 AM|Tuesday, October 22, 2019 08:20 AM

Spotlight Session: Sharpen Your Pitch to Attract IT Talent

Kristin Mettraux, VP, Advisory, Gartner

An effective employee value proposition (EVP) helps improve your offer-to-acceptance ratio, accelerates the hiring cycle, and reduces compensation premiums by as much at 20%. Most CIOs, unfortunately, don’t have a data-driven approach to identifying and defining their EVP for IT talent. In this session, you will learn how to match your IT department’s context, strengths and limitations to what candidates in the market are looking for. You’ll be equipped to create a more powerful pitch for your recruiting efforts.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 08:00 AM|Tuesday, October 22, 2019 08:30 AM

Gartner Zone Jump Start: Exploring Gartner Solutions for Senior IT Leaders

Jaime Tirado, New Client Engagement Specialist, Gartner

Gartner Zone Jump Start sessions are accelerated demonstrations of Gartner’s tools and solutions specifically outlining the approach to solving your biggest challenges. This is an opportunity for CIOs and senior IT Leaders to discover role-specific insights and tools from Gartner to achieve success as a team. Gartner helps achieve your most critical priorities by creating a structured approach and guidance to your teams at scale. Explore how a personal, proactive service team combined with an exclusive peer community and Gartner insights can accelerate your team’s ability to reach competitive goals. After the session, speak with a Gartner Zone specialist to review the solutions that align to your needs.

Tuesday, October 22, 2019 08:00 AM|Tuesday, October 22, 2019 08:45 AM

CIO Story: Driving Transformation in a Digital Ecosystem

Enrica Porcari, Chief Information Officer and Director of Technology, World Food Programme (WFP)

The world’s largest humanitarian organizations, the World Food Programme, is taking the lead in an ever-growing digital society. With a budget of over 7 Bn USD a year, operations in over 100 countries, WFP serves over 80 million beneficiaries every year. With the introduction of new technologies such as biometrics, blockchain, and smart cards for humanitarian assistance, and a more data-informed customer journey, what seemed impossible only a decade ago is a reality for the furthest behind WFP serves, many without an identity or any financial tools. Harnessing technologies to create new opportunities for new digital societies in the most remote parts of the world, Enrica Porcari will talk about driving transformation in the leading UN organization. Through a digital strategy that involves partnerships, investments, cultural change, and the attention paid to both beneficiaries and governments’ needs, WFP is playing a crucial role in a humanitarian ecosystem made of Non-Government Organizations, United Nations agencies, governments and local partners.

Tuesday, October 22, 2019 08:05 AM|Tuesday, October 22, 2019 05:30 PM

IBM Experience

Stop by the Dolphin Hotel Lobby to experience how IBM is putting smart to work and using tech for good. Immerse yourself in VR and AR, the excitement of IoT and stories that inspire.

Tuesday, October 22, 2019 08:05 AM|Tuesday, October 22, 2019 06:00 PM

Google Cloud Collaboration Lab

Visit our interactive office environment to see how Google Cloud is transforming how businesses work to innovate faster and smarter, together.

Tuesday, October 22, 2019 08:05 AM|Tuesday, October 22, 2019 07:30 PM

Verizon Ready Showcase

Verizon experts engage with U.S. government agencies making them ready to protect their data from security threats. Ensuring manufacturing firms are ready to capitalize on their valuable data. Enabling global retailers are ready to personalize their customer experience. and so much more. Join us at the Ready Showcase to learn how technology and even 5G will impact everything from smart cities to first responders to the office of the future and learn how we can make you Ready.

Tuesday, October 22, 2019 08:05 AM|Tuesday, October 22, 2019 07:30 PM

Okta Rethink AD Zone

Stop by the Okta Rethink AD Zone, on Level 5, and get your chance to play Whack-a-Mole featuring all the AD topics you LOVE to hate, including CALs, GPOs, SPN conflicts, and many more! Hang out in the lounge seats to chat about your latest whack-a-mole session! Enter the “Rethink AD Room,” where you’ll be able to have a chance to pummel that old AD server or imagine any other legacy hardware that always failed when you needed it most.

Tuesday, October 22, 2019 08:30 AM|Tuesday, October 22, 2019 06:00 PM

Google Cloud Analytics & AI Lab

Schedule a 1:1 meeting with a Google Cloud expert to learn more about how Google Cloud’s Data Analytics and AI capabilities can help you build what's next.

Tuesday, October 22, 2019 09:00 AM|Tuesday, October 22, 2019 09:45 AM

Guest Keynote: Diplomacy: Persuasion, Trust & Values

Colin L. Powell, Secretary of State (2001-2005),

In a compelling presentation filled with humor and anecdotes from years of service at the highest levels of international affairs, General Colin Powell, former U.S. secretary of state, describes the delicate process of forging alliances, bringing people and countries together and promoting universal human ideals of democracy and peace around the world.

Tuesday, October 22, 2019 09:00 AM|Tuesday, October 22, 2019 06:00 PM

Cisco CIO Blueprint Studio

Cisco is ready to share our experiences and apply the lessons we have learned, to drive your growth, to serve your customers, and to ultimately help you lead the future and reap the benefits of connecting the possibilities of the new digitized economy. Visit us to design your digital blueprint for the future.

Tuesday, October 22, 2019 09:45 AM|Tuesday, October 22, 2019 10:30 AM

Refreshment Break

Join us for refreshments in a brief break between sessions.

Tuesday, October 22, 2019 09:45 AM|Tuesday, October 22, 2019 07:15 PM

Zoom Rooms

Stop by Zoom Rooms in the Central Pavilion to learn how easy it can be to run or join a meeting with just the tap of a button. You will be able to view or host your own private executive meetings as well as receive a demo from one of our product experts. We will be showing Zoom’s new product features and hardware from our partners that will transform your meeting space. You’ll also have the chance to win a free iPhone 11 Pro when you come talk to us!

Tuesday, October 22, 2019 10:00 AM|Tuesday, October 22, 2019 10:30 AM

Exclusive Public Sector Fireside Chat with Colin L. Powell

Please join our Guest Keynote speaker Colin L. Powell for a fireside chat following the morning keynote.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Meetup: How Are You Effectively Communicating the Business Value of IT? (Repeat)

How are you updating your IT strategy in light of digital business to create context for the business to best understand IT contributions to real business success/outcomes? Are they receptive to your story? What are your biggest hurdles? What have you done to improve strategic relationships with key stakeholders to increase influence and promote the value of IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

IBM: Crossing the AI Chasm: Learnings from Leaders Who Successfully Went from Experimentation to AI

Kim Storin, VP, Cognitive Systems, IBM, IBM

Hillery Hunter, Vice President & CTO IBM Cloud, IBM

Margaret Dawson, Vice President, Products and Technologies, Red Hat

Hilary Mason, Mad Scientist, Something New

AI is becoming table stakes when it comes to IT transformation. While many IT leaders see the value that AI could potentially bring to their organization, only a small percentage of them are transforming with AI and seeing incredible results. This means that over 70% of global corporations are struggling to cross the AI chasm and moving from isolated experiments to AI at scale. Hear stories from IT leaders that have successfully crossed the AI chasm - the good, the bad and what every IT leader should know as their organization transforms.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

ServiceNow: US Air Force Talent Management Digital Transformation

Dr. Michael A. Parker, Chief Information Officer, A1, Air Force Headquarters

Barbara Lee, Associate Director and Deputy CIO, A1, Air Force Headquarters

In this session, you will hear from A1, US Air Force CIO Dr. Michael A. Parker and Associate Director and Deputy CIO Colonel Barbara Lee about their journey to transform today’s problems into tomorrow’s solutions for the next generation of Air Force employees

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Meetup: How Are You Balancing IT Innovation vs. Keeping the Lights On? (Exclusive for Global Enterprise Executive Experience Attendees)

How do you evaluate your spending on innovation vs. upkeep? What ratio do you strive for? Where are you currently at? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Automation Anywhere: How to Sell Robotic Process Automation Internally, and Build a COE to Drive Business Growth and Productivity

Dorothee Baas, Manager, Business Process Integration, Stant

End the limitations and bottlenecks created by manual IT processes and iterative automation.
To transform and win in today’s business world, IT must automate low-value work and be empowered to focus on servicing the business, faster. Join us to learn how to navigate internal politics to gain buy-in for automation and instrument IT to drive long-term business success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Lenovo: Security Strategies for an Evolving Threat Environment

Nima Baiati, Global Director, Cybersecurity Solutions, Lenovo

The nature of work has drastically changed and continues to evolve. Security leaders are faced with challenges of justifying security spending, wading through a myriad of security vendors, and educating up the executive chain- all while operating under an increasingly ambiguous threat environment. In this session, we'll show you how an effective strategy is one in which the underpinning is driven by corporate strategy and stakeholder outcomes.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Box: A Brave New Reference Architecture for IT in the Cloud

Paul Chapman, CIO, BOX

In today’s world, every business needs to operate faster, but too often outdated IT architectures stand in the way. Paul Chapman, CIO of Box, will share insights into how organizations are embracing transformation and adopting a new IT reference architecture that's geared towards collaborative business processes and the extended enterprise.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

InterSystems: Deploying Value - Lessons and Strategies in Machine Learning & AI

Jacob Brown, Vice President, Mozaic Group

Is your company expending too many resources into AI? In this dynamic and interactive workshop, we’ll explore successes, challenges and plans for using AI and ML to drive customer value. Join us to share your experiences and aspirations and listen to real world applications from your colleagues.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

GEP: How AI Will Revolutionize How Your Company Spends It's Money.

Paul Blake, Senior Manager, GEP

For years companies have been battling inefficiency, lack of visibility and control of enterprise spend. CIOs, CFOs and CPOs have struggled to come to a common view of how much the company spends and on what. Artificial Intelligence stands poised to fundamentally change the command and control a company has over its spend, but there is a good chance this could by-pass the IT department entirely. In this session we will discuss what the issues are today, what role AI will play in creating a new solution and what CIOs need to know to help them guide the company and the C-suite forward.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Verizon: 5G and IT Modernization: A Federal Government Perspective

Sonya Cork, , Verizon

For defense and other federal agencies, future 5G wireless technology can provide a cost-effective platform to help improve network infrastructure and system interoperability. IT systems, networks, wireless/IoT devices, and on-base first responders should seamlessly and securely work together to deliver data to the right person at the right place and at the right time.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

DXC: Making Change Stick at Scale

Kevin Johnston, Vice President, DXC Technology

Michael Korona, VP Infrastructure and Operations, Flowers Foods

It is easy to launch internal digital initiatives and incubators, but making change stick at scale often proves elusive. We will ask how leaders can tackle the complexity and challenges of modernizing IT at scale to operate, evolve and adapt at the speed and pace that the business requires.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

CIO Meetup: How Are You Structuring Your Teams to Support Your Digital Business Platform?

Join this Meetup to discuss how your organization built or plans to build a team structure that supports your digital business platform. What worked? What didn't? How did you approach designing and developing a new team structure? What challenges have you faced? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Cyxtera: IT Leaders Panel - Data Center Strategies in the Era of Cloud-first

Dwane Ballard, Partner/CTO, Pegasus Technology Solutions

Brandon Pulsipher, Vice President, Cloud Engineering and Operations, Adobe

This panel will share how their data center strategies meet cloud-first mandates for applications not fit for public cloud economics and multi-tenancy environments. Topics include innovative uses of colo to enable connectivity at scale and cost-effectively support resource intensive, latency-sensitive apps with AI-enabled or cloud-agile infrastructure.
Brandon Pulsipher, VP, Cloud Engineering & Operations, Adobe
Dwane Ballard, CTO, Pegasus

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Alation: CDO Lightning Round - The Role of the CDO in Creating a Data Culture

Join like-minded data leaders in an exchange of thoughts on one of the most difficult questions facing data and analytics leaders: how do you create a data culture? In this lightning round session, led by an industry leading CDO, you will collaborate with your peers as we prioritize the key foundational investments required to create a healthy data culture. Join us for a lively discussion where participants can expect to learn and take away the following: a peer ranking of top investments; examples of innovative programs to create data culture; connecting with like-minded peers .

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Red Hat & ExxonMobil: Powering IT Change, the Open Source Way

Bret McKee, Chief Technology Architect, ExxonMobil

Jason Smith, Vice President, North America Consulting Program, Red Hat

For enterprises on a journey to digital transformation, success starts with a foundation that can support continual evolution. But how the enterprise innovates is key: the process, people and culture need to evolve with the technology. Join Jason Smith, Red Hat’s VP, NA Consulting, and Bret McKee, ExxonMobil's Chief Technology Architect, as they discuss how Red Hat’s open hybrid cloud infrastructure has prepared ExxonMobil for future change.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Fuze: Anywhere Anytime Any Device- Lessons from Yamaha’s Digital Transformation

Elsa O'Hare, Director End User Computing, Yamaha Corporation of America

Michael Hopkins, Co-founder and Editorial Director, The Solo Project, LLC

Yamaha Corporation of America, maker of high-quality musical instruments, was a traditional company with a modern problem. Join this fireside chat with Elsa O'Hare, Yamaha’s Director of End User Computing and Michael Hopkins of the Solo Project to learn the do’s and don’ts from Yamaha’s UCaaS adoption, cloud transition, and cultural evolution as they adapted to the flexible and mobile new world of work.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

AWS: The Future of Enterprise IT: Becoming a High-Frequency Enterprise

Miriam McLemore, Director, Enterprise Strategy, Amazon Web Services

IT is no longer viewed just as a provider of services, with technology leaders increasingly being called upon to play a central role in the creation of new business value. Yet most enterprise IT organizations are laden with technical debt and are not as agile as they would like to be. Amazon Web Services will share how leaders are using the cloud and effective patterns for IT to move their companies from a low-frequency rate of change to a higher-frequency pace, reducing the risk of change and creating a flywheel for more frequent value delivery.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Reinventing Cisco: The CIO’s Perspective

Jacqui Guichelaar, Senior Vice President and Group Chief Information Officer, Cisco

In 2015, Cisco embarked on an ambitious journey transforming the company into software and cloud business models. This digital transformation journey is by no means unique to Cisco, but to any company looking at improving how they operate and deliver unprecedented value to their customers. Attend this session to learn from Cisco’s Group Chief Information Officer & Senior Vice President Jacqui Guichelaar, how IT is enabling the future of Cisco. Gain glimpses into the operating model Guichelaar and her leadership team have centered around customer and stakeholder experience. Guichelaar will provide insights on setting expectations and managing cultural change while responding to today’s business user demands of simplicity, agility and cloud-like responsiveness.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Brasil IT+: PANEL: Leveraging a Hybrid Integration Platform to Accelerate Digital Transformation.

Rodrigo Bernardinelli, Co-Founder, Digibee

Fabio Knijnik, CTO, SellersFunding Corp

Paulo Vinicius Costa, Accenture Ventures Director, Accenture

Integration is the central piece that ties your enterprise together. This panel will host IT consulting firm Accenture, US fintech Sellers Funding and ERP vendor TOTVS to discuss how modern integration approach using Digibee Hybrid Integration Platform is accelerating their digital transformation initiatives up to 10x and at a fraction of the costs.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Women CIO Meetup: How Are You Developing Talent?

Women are often an underleveraged talent pool in IT, with only 26% of professional IT jobs being filled by women. All IT leaders must focus on maximizing this talent opportunity. Share bright spots and challenges in identifying and developing women in IT leadership. How can your organization start identifying and developing talented women earlier? What more can you do to support women on your team or in your workplace? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Pegasystems: Low-code and RPA: Not low IT

Don Schuerman, CTO & Vice President of Product Strategy, Pegasystems

If enterprises want to succeed at low-code app dev and RPA, IT must lead the way. Hear how IT leaders across industries have supported the deployment of hundreds of low-code apps and automating thousands of processes, meeting dynamic business needs while maintaining governance and controls.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:30 AM

Roundtable: Midsize CIOs Can Show Visibility into Security Activities (Exclusive to Midsize Enterprise Attendees)

Paul Furtado, Sr Director Analyst, Gartner

As data breaches become more prevalent in news cycles, employees are starting to question what their company’s cybersecurity functions are doing to keep them safe. MSE CIOs can leverage free and easy strategies to show visibility into their cybersecurity programs while still maintaining the integrity of their programs.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:30 AM

Roundtable: Attracting and Retaining Digital Talent: "Smart" Practices That Work (Exclusive for Global Enterprise Executive Experience Attendees)

Karen Kirwan, VP Service Delivery, Gartner

How do you build, attract and retain digitally minded employees in today’s challenging work environment? This roundtable will focus on surfacing and sharing strategies for attracting, hiring, building and retaining digital talent. Your facilitator will draw ideas from the participants while offering up some use cases of leading companies who have seen meaningful results. Come share your wisdom.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:30 AM

Roundtable: Leadership and Organization Challenges in an Agile/Product Organization

Bill Swanton, Distinguished VP Analyst, Gartner

As most companies are trying to move to agile and a product-based approach to applications, the cultural change is very difficult. Participants in the roundtable will share the challenges and solutions to making the new organization work.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: The Art of the One-Page Strategy

Heather Colella, VP Analyst, Gartner

Walter Harmon, Executive Partner, Gartner

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy,

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: ContinuousNext Requires a Dexterous Mindset: Are you Agile Ready? [Repeat]

John Cho, Sr Executive Partner, Gartner

Bob Brese, VP, Executive Partner, Gartner

Kim Baumann, Executive Partner, Gartner

This workshop provides CIOs the means to accelerate transformation to ContinuousNext by assessing if you possess the traits of an agile/dexterous leader, whether your organization is agile/lean ready for enterprise agile transformation, and why embracing digital “product” over “project” management as an agile/dexterous leader will deliver results for you and your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: Spend Optimization — How Do We Fund Our Future?

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: How Midsize Enterprise CIOs Can Expedite Selecting and Negotiating their Infrastructure Services Provider (Exclusive for Midsize Enterprise Attendees)

William Maurer, VP Analyst, Gartner

Your next set of hybrid infrastructure managed service contracts must be cloud-first and support IoT and your digital business for 2020 and beyond. Learn how to master a market-changing approach in 90 minutes and how to negotiate with vendors in 90 days.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: Creating Successful Business Partner Engagement (Exclusive for Global Enterprise Executive Experience Attendees)

Atul Verma, Sr Executive Partner, Gartner

Joe Bottazzi, VP, Executive Partner, Gartner

Many IT leaders and their teams struggle with building effective, peer level partnerships with their business counterparts. This workshop will help you understand the key behavioral and engagement changes to move from order takers to partners with the business colleagues. 

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 07:30 PM

Aible Real World AI / AutoML Zone

Aible Real World AI / AutoML Zone

Tuesday, October 22, 2019 11:15 AM|Tuesday, October 22, 2019 11:45 AM

Gartner Zone: Planning around the Technology Talent Crunch with Gartner Consulting

Scott Lever, Sr Expert Partner, Practice, Gartner

In this session Gartner Consulting will share current data on in-demand technology skills and Gartner’s view on the challenges our clients face attracting and retaining the right talent. We’ll offer practical tips clients can use the grow their talent and our data driven tools and strategies to establish a workforce plan for information and technology.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:05 PM

Spotlight Session: The New Risk Mandate: Dynamic Risk Governance

Malcolm Murray, VP, Team Manager, Gartner

Digitalization means risks are rapidly changing, leading to increased demands on risk management. Today’s risk management, however, suffers from some severe limitations. The new risk mandate is for organizations to adopt dynamic risk governance, with risk-tailored governance structures, agile activity-based collaboration and the use of digital technologies as the connective tissue. CIOs have a key role to play in enabling this shift. The content in this Spotlight session is a product of the Gartner Fellows Program designed to create high-impact intellectual capital beyond regular research.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM

When Things Become Customers: Get Ready for Earth’s Ultimate Emerging Market

Don Scheibenreif, Distinguished VP Analyst, Gartner

Digital-savvy business leaders seeking new growth horizons may be missing a huge financial opportunity. Gartner predicts that billions of machines — both physical and virtual — will act, look, and feel like customers. We’ll explore why this is happening, how it is showing up today, and what CIOs can do to take advantage of this final frontier of emerging customers.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM

How to Make a Great Decision, Every Time

Jackie Fenn, Distinguished VP Analyst, Gartner

CIOs make critical decisions every day — decisions that impact the viability and success of the organization, and the quality of life of the people who work there. Make those decisions count by understanding how to frame and evaluate your options using proven frameworks for every type of decision.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM

Battle Plan for CIO and IT Shared Services to Stay Relevant in an Age of Business Unit IT

Debra Curtis, VP Analyst, Gartner

After years of pressure to consolidate IT, eliminate redundancies and leverage the economies of scale of IT shared services, the pendulum is swinging back toward decentralized business unit IT to exploit innovation closer to the market. How can the headquarters CIO and the head of IT Shared Services stay relevant in this upheaval, what should they fight to maintain, and when should they let go?

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM

Five Questions on Security and Risk That CIOs Must Be Prepared to Answer at Your Board Meetings!

Sam Olyaei, Director Analyst, Gartner

It is now a common practice, and in certain cases mandated by regulation, for a board of directors to require periodic reporting and event-based updates on the state of security and risk management in an enterprise. Developing and communicating an effective message that balances the need to protect with the need to run your business is critical to success. However, in many cases, Security and Risk Leaders are left frustrated and/or unable to answer elementary questions that the Board asks. This presentation will discuss: 1) What is the role of the board and what do they care about?
2) What are some of the most common questions that Board Members ask? (and a talk track for these questions)
3) How can Security and Risk Leaders flip the conversation to educate the Board on issues that they need to know about?

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: Being Smart About Smart Check-Out - What Retailers Need to Know

Joanne Joliet, Sr Director Analyst, Gartner

Bring your questions to this interactive session in which we will provide a brief overview of the smart check-out models for retail and then discuss which model is most appropriate based on customer expectations, and how to maximize the benefits in the broader digital portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: I&T Operating Models for Digital Transformation

Tomas Nielsen, VP Analyst, Gartner

As enterprises move forward with their digital ambitions, there is a need to focus on the longer term operating models and structures that support digital business. Bring your questions with you to this interactive session where we’ll discuss I&T operating models and organizational design to support digital transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Leadership Positioning for CIOs: From Defense to Offense

Tina Nunno, Distinguished VP Analyst, Gartner

CIOs often feel as though they are playing defense and not getting ahead of the game. A CIO may feel they are under unfair political attack, or simply spending too much time in a reactive mode. This can impact a CIO’s brand and strategic positioning in their enterprise, and in the marketplace. This session focuses on practical techniques to help CIOs diplomatically shift from defense to offence, without becoming “offensive”.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Meetup: What Have You Learned in Exploiting Cloud Computing?

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Evolve Your Data and Analytics Governance to Prepare for the Future

Ted Friedman, Distinguished VP Analyst, Gartner

Traditional data governance that focuses only on compliance and enforcement is obsolete for digital business. Adaptive data and analytics governance practices that are contextual and elastic are urgently needed. Learn why current practices are now inadequate, how to get the fundamentals of data and analytics governance in place, and how adaptive practices can enable better outcomes.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

The Real Business of Blockchain: How Leaders Can Create Value in a New Digital Age

David Furlonger, Distinguished VP Analyst, Gartner

This presentation is focused on what blockchain means for business and government leaders. It explains what the Real Business of Blockchain is all about. How you need to re-engineer your business relationships, monetize illiquid assets and redistribute data and value flows to more successfully engage with the digital world. (*see Harvard/Gartner Book by the same name of the title)

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Meetup: Women in IT - Do you Feel True Work-Life Balance is Real or Hype?

In an always connected world, is true work-life balance even possible? What are some of the triggers to impede a work-life balance? What are some trends that are influencing actually being successful in this quest? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Maverick: Architecting Humans

Marty Resnick, Sr Director Analyst, Gartner

Digital transformation will be driven through human transformation (physically, cognitively and culturally) beginning with “architecting for humans” and inevitably becoming “architecting of humans." Therefore, an ethical framework needs to be in place to address known and unknown vulnerabilities.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: How a Midsize Enterprise CIOs Can Survive a Merger, an Acquisition or a Divesture (Exclusive for Midsize Enterprise Attendees)

Christian Hestermann, Sr Director Analyst, Gartner

Mergers, acquisitions and divestures are some of the most disrupting events for an MSE CIO. In this session we offer an opportunity to discuss various scenarios (e.g., a merger between two MSEs, an MSE being acquired by a large enterprise and others) and what an MSE CIO needs to do when such an event occurs.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Meetup: Where Have You Found Success Implementing Agile Teams? (Exclusive for Global Enterprise Executive Experience Attendees)

Share best practices, common pitfalls and cultural challenges of implementing agile teams. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Meetup: How Are You Implementing an IT Innovation and Emerging Technology Team? (Repeat)

Have you implemented an IT Innovation team dedicated to surveillance of emerging technologies? How did you approach this implementation? Where have you found success? What benefits have you seen? What are the pitfalls, if any? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Gartner’s Top Strategic Predictions for 2020 and Beyond: Contemplating the Human Condition

Daryl Plummer, Distinguished VP Analyst, Gartner

The use of technology to define the strategic direction of a company has been the dream of many companies during digital transformations. However, savvy CIOs will find that technologies are still only tactical elements in the larger strategy of business transformation.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: How Can You Reinvent Without Disruptive Innovation?

Mary Mesaglio, Distinguished VP Analyst, Gartner

To reinvent or not to reinvent — that is not the question. Conventional wisdom is that disruptive innovation is the only way to reinvent, but it has a 90% failure rate. Contrasted to this, incumbents reinventing by taking lots of small steps have a 60% success rate. Discover how you can reinvent without changing everything through a shared conversation with peers, led by a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

CIOs Must Exploit Financial Models to Become Better Business Technology Executives

Saul Brand, Sr Director Analyst, Gartner

To become more relevant to business leaders and earn a seat at the strategy formulation table, CIOs must understand and help develop their enterprises’ financial models and be able to articulate them to support digital business strategy and investments. In this session, we will examine how CIOs can exploit financial models.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Roundtable: Adapt a Culture to Start the Digital Revolution Your Company Needs

Dan Fallon, Executive Partner, Gartner

Can we or should we change a company's culture to "force" a digital transformation? One can say "Culture is what makes what we are, how strong we are and is what brought us to success so far. Why change?" Come to this roundtable with your peers to discuss the important nuance of cultural adaptation and how we can succeed. You will come out with ideas and may even change your approach.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Contract Negotiation Clinic: Software as a Service

Jo Liversidge, Sr Director Analyst, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Roundtable: Contain an Expanding Risk Perimeter With Limited Security Resources (Exclusive for Midsize Enterprise Attendees)

Christopher Mixter, VP, Advisory, Gartner

CIOs at midsized companies are trapped between two competing needs: The need to support digital business innovation and the need to ensure that good decisions are being made on customer data and privacy issues. With limited resources, CIOs at midsized firms need to equip business leaders with the knowledge and tools that they need to make better risk decisions without needing to continuously draw on scarce IT resources.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Roundtable: Healthcare Digital/IT Strategy

Chris Teumer, Executive Partner, Gartner

This Roundtable discussion will focus on sharing what IT Leaders have developed, what they are working on, planning to do, and struggling with related to their Digital Strategy. What are the key components of your Digital IT Strategy? Do you have a Digital Business Strategy guiding your Digital IT Strategy? Where are you currently focusing your efforts and what are those efforts? How are you measuring success?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Contract Negotiation Clinic: Negotiating With Microsoft (Exclusive for Midsize Enterprise Attendees)

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 12:00 PM|Tuesday, October 22, 2019 02:30 PM

Attendee Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Tuesday, October 22, 2019 12:00 PM|Tuesday, October 22, 2019 07:00 PM

IT Xpo Open Hours

Join us as IT Xpo opens for the day. Speak to product experts, experience the newest technologies and services and get the answers you need from knowledgeable technology providers.

Tuesday, October 22, 2019 12:15 PM|Tuesday, October 22, 2019 12:45 PM

Gartner Zone Technology 101: Understanding the Magic Quadrant

Samantha Pena, New Client Engagement Specialist, Gartner

Need an objective opinion when selecting a vendor? Not sure which service market is right for you? Join this session for an introduction to the signature Gartner methodology, Magic Quadrants. Giving you a wide-angle view of the relative positions of the market’s competitors, a Magic Quadrant helps you quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view. After the session, head over to the Gartner Zone to explore Magic Quadrant on your own.

Tuesday, October 22, 2019 12:15 PM|Tuesday, October 22, 2019 02:00 PM

Exclusive CIO Lunch: The Modern Elder: A New Framework for Sharing and Receiving Wisdom

Chip Conley, Strategic Advisor for Hospitality and Leadership, Airbnb,

For the first time ever, we have five generations in the workplace at the same time. What would happen if we got more intentional about how we all work together? Age diversity makes companies stronger as wisdom can flow in both directions from old to young and vice versa based upon new practices that encourage mutual mentorship.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 12:30 PM|Tuesday, October 22, 2019 01:30 PM

Federal Lunch: Dispel Your Most Common Myths and Misconceptions About Artificial Intelligence

Saniye Alaybeyi, Sr Director Analyst, Gartner

The hype around artificial intelligence has led to many myths. CIOs must separate AI’s reality from the myths to devise future strategies, or enhance existing ones, that will deliver real business value outcomes. While debunking misconceptions, this high energy presentation helps CIOs successfully define what AI means for them, find business value in AI; mitigate AI’s bias, lack of transparency and security risks that inhibit adoption; and operationalize AI within line of businesses that CIOs serve.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

Salesforce: APIs to Apps:Accelerate App Development with Salesforce Platform+MuleSoft

Samantha Steiny, Product Marketing Manager Salesforce, MuleSoft a Salesforce Company

Learn how MuleSoft and Salesforce together have helped customers digitally transform to build connected customer and employee experiences. Hear about our joint product roadmap and discover why our products are better together to build integrated experiences.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

IBM: The Competitive Edge Lies Within: Data and Storage

Bina J Hallman, VP, IBM Storage, IBM

Businesses that harness the power of data have a significant competitive advantage. How can you deliver unified data access to accelerate AI? Find out how to make your data smarter and faster. This session will help you better understand the unique requirements AI applications put on the storage infrastructure and how you can build the solid foundation to power your AI initiatives.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

Box: How a Cloud-First IT Stack Shapes Company Culture

Anisha Vaswani, VP, Enterprise Systems, Box Inc.

What does a cloud-first IT architecture look like? How does it shape and improve the employee experience? How does it improve security? Most important, how does the link between IT and culture foster innovation? In this Lightning talk, Anisha Vaswani, Corporate CIO of Box, will describe the company's cloud-native IT strategy and share real-world lessons and opportunities.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

Board International: The Power of Building a Data-Driven Future

Adrian Alzona, Director Of Information Technology, Rossdown Natural Foods

In 2015, Rossdown Farms & Natural Foods needed a ‘single version of the truth', accelerating the need for a Business Intelligence software to simplify/speed up their planning and reporting processes.They needed an enterprise-wide solution that would be available to all end users. Board’s all-in-one solution for performance management, BI and predictive analytics streamlined their processes and allowed for execution of their corporate goals.

Tuesday, October 22, 2019 12:45 PM|Tuesday, October 22, 2019 01:30 PM

Meetup: How Are You Generating Excitement and Awareness Around Digital Business?

What stage is your organization in with its digital initiatives? Are you still in the 'ambition' phase? How are you moving digital business forward with key stakeholders? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 12:45 PM|Tuesday, October 22, 2019 01:30 PM

Meetup: Is Robotic Process Automation Making a Difference in Your Organization?

Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 12:45 PM|Tuesday, October 22, 2019 01:30 PM

Meetup: How Are You Creating a Culture of Innovation in Your Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

IT leaders cite culture as one of the biggest barriers to digital transformation at scale. Join your Midsize Enterprise peers to talk strategies that have worked in creating a sustainable culture of innovation. Questions that often come up include: What communication strategies should we use to get cultural buy in from employees? Who is in charge of culture initiatives within the organization? How do we attract talent that fits our culture? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 12:45 PM|Tuesday, October 22, 2019 01:30 PM

Meetup: Hispanics and Diversity in a Digital World

Hispanic IT leaders offer valuable views on technology in the digital age and yet, the number of Hispanic IT leaders is relatively small in non-Spanish speaking countries. How can we change this? How can diversity help IT organizations be successful? How do we avoid building biases into technology? Join us to discuss best practices in developing the next generation of Hispanic IT professionals. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of building relationships. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 01:00 PM|Tuesday, October 22, 2019 01:30 PM

Gartner Zone Jump Start: Gartner Resources for Talent Acquisition & Management

Sydney Pickering, New Client Engagement Specialist, Gartner

Gartner Zone Jump Start sessions are accelerated demonstrations of Gartner's tools and solutions specifically outlining the approach to solving your biggest challenges. Accelerate your organization's talent acquisition and development targets by exploring Gartner solutions designed to assist in attraction, engagement and recruitment of top IT talent. Starting with our IT Competency framework that identifies 20 competencies that define high performance for the IT employee, we'll explore the key trends impacting the workforce and ways to develop a high-performance culture. After the session, speak with a Gartner Zone specialist to review the tools and methods that align to your goals.

Tuesday, October 22, 2019 01:10 PM|Tuesday, October 22, 2019 01:30 PM

Endava: Top Mistakes in Digital Transformation

Eoin Woods, Chief Technology Officer, Endava

We have been digitising processes for decades but "digital transformation" has pushed this beyond our employees, to our customers and partners. However, the simple user experience demanded by these new users creates huge engineering challenges when building digital platforms. In this talk we'll use our experience of digital projects to highlight the challenges, explain what commonly goes wrong and how to avoid these problems on your projects.

Tuesday, October 22, 2019 01:10 PM|Tuesday, October 22, 2019 01:30 PM

ServiceNow: Transforming the World of IT Work, Drives Better Business Outcomes

Jeff Moloughney, Sr. Director Product Marketing, ServiceNow

In our world where digital is the business, your organization expects IT to deliver new products and services to empower competitive strategies. However, if you are like most organizations, siloed work and disparate systems might be holding back your transformation efforts. Join this session to hear how ServiceNow’s leading digital platform makes it easier for you to anticipate business requirements, service your employees, and evaluate the value of your portfolio across planning, delivery, service and operations.

Tuesday, October 22, 2019 01:10 PM|Tuesday, October 22, 2019 01:30 PM

Fasetto: The New App That Turns Anyplace into a Meeting Space

Steven Walters, Channel Marketing Manager, Fasetto

Finding an open conference room and connecting shouldn’t be the concern when you have a presentation to give. Now, present wirelessly in-person to anyone’s phone, tablet or laptop to share anywhere without dongles, cables or the internet. Drive productivity by enabling visual information communication wherever employees want to meet. See Fasetto's Steve Walters demonstrate Forum, where everybody has a front row seat to the presentation.

Tuesday, October 22, 2019 01:10 PM|Tuesday, October 22, 2019 01:30 PM

IBM: Application Modernization made real with IBM Garage

Sree Ratnasinghe, Director, IBM Garage Solution Engineering, IBM

Gang Chen, STSM, IBM Cloud Architecture and Solution Engineering, IBM

Modernization has many dimensions—people, culture, apps, operations, data. Enterprises must navigate these and quickly achieve results. Explore how IBM Garage helps clients accelerate modernization at startup speed and enterprise scale, and gain practical strategies for your own journey. Get prescriptive guidance, architectures, and best practices from those who’ve helped clients modernize their estate with a hybrid, multi-cloud environment.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Aspect: Unravel the Complexity of Call Center Compliance

Spencer Demetros, Senior VP, General Counsel, Aspect Software, Inc.

David Funck, Chief Technology Officer, Aspect Software

The latest TCPA and robocall legislation presents a snarl of complexity for any company operating a contact center. See how to maintain legal compliance in the changing regulatory environment, improve outbound response, and actually increase customer interactions. CTO David Funcke and SVP and General Counsel Spenser Demetros of Aspect Software will present methods useful to any technology executive tasked with contact center operations.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Digitate: Customer Case Study: How Meijer Achieved Zero-Support IT Operations with ignio™

Abhijit Deshpande, Global Head of Client Services, Digitate

Join us to hear Melody Langeland, Meijer's Sr. Director Information & Technology Services, explain how they are leveraging ignio™ and its AI/ML capabilities to move towards a Zero-Support IT organization. She will cover the value delivered by ignio for Applications & Batch Operations in business-critical functions like Retail, Merchandising and Supply Chain including use cases such as avoiding delays in order fulfillment and shipments to stores.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Blue Prism: How Telefonica Uses RPA to Optimize Customer Experience

With the advent of RPA, humans and Digital Workers are working side by side. Blue Prism’s connected-RPA platform enables customers to unburden their processes and people, empowering employees to create and customize automations for unique tasks. Hear from Blue Prism customer, Telefonica, who through the use of RPA, optimized customer experience, and unleashed the human potential within their organization.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Darktrace: Enabling Innovation with Cyber AI

Justin Fier, Director of Cyber Intelligence and Analysis , Darktrace

Between cloud, IoT, 5G, and global supply chains, the modern enterprise is increasingly complex. This session will explore how even as digital transformation projects and innovation centers push businesses’ boundaries, they also expose organizations to novel cyber-threats. In an era of constant change, Cyber AI that detects and stops threats in real time enables businesses to keep pace with innovation while also keeping pace with cyber-attacks.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

OneLogin: We're Digitally Transformed, Now What? Harness Identity for Mass Security Automation

Venkat Sathyamurthy, Chief Product Officer at OneLogin, OneLogin

We’re turning the corner on digital transformation, but how will you achieve security at massive scale? You will learn what 100 CIOs had to say on the future of business & technology, discover how they use identity to drive business impact, and unleash AI & automation to achieve security at scale.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Qlik: Optimizing Data Delivery for Faster, Better Analytical Insights

Dan Potter, VP Product Management and Marketing, Attunity

In a world increasingly dependent on data and empowering people to interact with it, many companies are still struggling to drive full value from the investments they have made and the data they own. Join us to learn how best in class enterprises are enabling a new open data and analytics strategy that simplifies and speeds accurate trusted data delivery, leverages AI to empower users and accelerate insights, while reducing the cost of their cloud landscape. Whether you use an existing analytical environment such as Qlik, Tableau or even PowerBI, you’ll want to learn how to accelerate and optimize the value of your data.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

8x8: Do More Communication Channels Make Collaboration Less Effective?

Justin Robbins, Customer Experience Expert, 8x8

As leaders look to improve communication between employees and customers, they’ve invested in expanding channel offerings and communication platforms. The intent was to increase productivity and streamline communications, but what if these expanded capabilities have made workplace collaboration worse? We’ll explore research findings on how ineffective communication undermines business productivity and what companies can do to reverse this trend.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

IBM: Can Public Cloud be Secure AND Open ?

Harish Grama, GM, IBM Public Cloud, IBM

Chris Hill, Vice President, Chief Information and Technology Officer, IBM

Open architectures, Kubernetes, and containers enable cloud-based business innovation. Increasingly, this innovation happens on the public cloud, but security and portability concerns are top of mind. In this session you'll learn that YES, it is possible for the modern enterprise to securely migrate, modernize, and build new applications on the public cloud with open source technologies while maintaining the security and portability you demand.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

ThousandEyes: Credit Suisse - How to Avoid the Hybrid IT Visibility Gap

Mike Caruso, Regional CTO, CREDIT SUISSE - NY

Join Michael Caruso, Credit Suisse Regional CTO for a discussion on the impact that the Internet is having on IT ops teams and their tool stacks when it comes to delivering exceptional digital experiences.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Microsoft: Accelerate Customer Success with Intelligent Business Applications

Brenda Bown, GM, Dynamics Product Marketing, Microsoft Corporation

Navigate your digital transformation journey leveraging next generation innovation with the Microsoft Business Applications. Unlock possibilities that can enable customers, employees, and decision makers through connected, data-driven and intelligent processes. Learn how Microsoft Business Applications are evolving through the Power Platform for holistic customer experiences and building future ready enterprises.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Mendix: A CTO’s Guide to Deploying a Low-code Platform

Eric Rawlings, CTO, Digital Risk

Hear what to expect when adopting a low-code application development strategy from a company that’s still on their own journey. Eric Rawlings, CTO of Digital Risk, will share how to implement a new way of working that’s felt across the organization. Topics will include; picking a first project, driving organizational change, required team structure, needed skills, salary expectations, and internal peers you’ll need on your side to be successful.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:15 PM

Google: A CIO's Guide to Unleashing Digital Innovation in a Hybrid World

Carol Carpenter, VP Product Marketing, Google

Chandra Rangan, Sr. Director of Product Management , Google Cloud

What do you deliver for the company? Research says CIOs and CTOs play an essential role in delivering at least two of the three most common CEO priorities—revenue acceleration, improved agility, and cost reduction. The only thing slowing them down is the constant struggle of striking a balance between the perfect and the possible. What if you could have it all without the trade-offs? Irrespective of your cloud construct today, hybrid or multi or both, come learn how you can leverage the best of the cloud to unleash digital innovation without compromising on security, agility, and flexibility.

Tuesday, October 22, 2019 02:00 PM|Tuesday, October 22, 2019 02:20 PM

CITSmart: Improving Customer Engagement Through Machine Learning

Rafael Scalia, US Relationship Manager, CITSmart

Customized automated processes can deliver higher levels of interaction and response, gathered with growth strategies will empower your company’s expansion. CITSmart will talk about how to use Machine Learning, AI, Social Media and platform integration to improve customer engagement with your business.

Tuesday, October 22, 2019 02:00 PM|Tuesday, October 22, 2019 02:20 PM

CenturyLink: Network Considerations for an IoT World

Scott Brindamour, Sr. Director, US Cloud & Hosting Architect Specialist Team, CenturyLink

IoT is everywhere and connected devices are increasingly pervasive. But 5G will only carry your data so far. Join CenturyLink experts for a discussion on the fiber network implications of the explosion of end points, the proliferation of data, and the hybrid networking solutions that will help solve these challenges. Walk away with the knowledge on how to ensure your network is ready for power of IoT.

Tuesday, October 22, 2019 02:00 PM|Tuesday, October 22, 2019 02:20 PM

Zoom Phone and Its Critical Role in Video-First Unified Communications

Niel Levonius, Product Marketing, Zoom Voice, Zoom Video Communications

This session will explore how Zoom phone delivers on our promise to bring your organization a friction-less communications experience. The Zoom Phone offering means all of your critical business communications — video, voice, and messaging — are available on a single, innovative platform. Join this theater session and see how Zoom has elevated the traditional voice experience by delivering an adaptive solution that scales.

Tuesday, October 22, 2019 02:00 PM|Tuesday, October 22, 2019 02:20 PM

Palisade Compliance: Cost-Saving Strategies for Oracle (and Other IT Vendors)

Craig Guarente, CEO, Palisade Compliance

Oracle costs are high and going up. While you're looking to reduce your Oracle spend, Oracle is trying to lock you in and force you to spend more. Learn cost-saving strategies that can be applied to Oracle or any IT vendor and hear case studies that have saved millions by applying these strategies.

Tuesday, October 22, 2019 02:10 PM|Tuesday, October 22, 2019 02:30 PM

Top 10 Strategic Tech Trends Q&A

Brian Burke, Research VP, Gartner

Interested in a deeper dive into this year’s Top 10 Strategic Technology Trends content? Bring your questions to this interactive session and learn from those posed by your peers.

Tuesday, October 22, 2019 02:15 PM|Tuesday, October 22, 2019 03:00 PM

Exclusive Book Signing with Chip Conley

Please join our CIO Lunch speaker Chip Conley for a book signing following the CIO Lunch.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:15 PM|Tuesday, October 22, 2019 03:15 PM

US Air Force Commitment to Enabling all Airmen to be Developers

Ryan Wilson, Leadership Partner, Gartner

A presentation (By MSgt James Crocker) on how the US Air Force cyber innovation ecosystem, through a partnership between BESPIN and AFWERX, is building a secure foundational environment in which all Airmen can be fully enabled to do mission application development. Called project Drudonna, the environment will include s/w development tools, code quality scanning tools, cyber-security scanning tools, and a secured pipeline for production deliveries. The end-state of enabling all Airmen to be s/w developers will allow the total USAF workforce to create s/w solutions to the vexing IT issues they experience in their daily workflows.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:00 PM

Gartner Zone: Stop This and Do That: Executing Your Digital Strategy With Gartner Consulting

Saptarshi Routh, Sr Expert Partner, Practice, Gartner

Nitin Mistry, Expert Partner, Practice, Gartner

This session will dive into the lessons learnt from successful and failed digital transformation initiatives, highlighting top tactics for maximizing return and impact for your business with Gartner methodology.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Meetup: Women in IT - How Are You Retaining Talent?

While there are a number of efforts to attract women to IT roles, how do we keep the women we have? What are the real barriers to a successful career in IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Ask the Expert: Maximizing the Impact of Technology on the FS Customer Experience

Nicole Sturgill, VP Analyst, Gartner

What is the next generation of the digital customer experience (CX) for banking? What is the CX that consumers can expect to arrive in Banking based on what is happening in other industries? Inquire of a Gartner expert and take the opportunity to ask about specific initiatives you're considering.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Cloud Computing Scenario: Strategy and Tactics for Success

David Smith, Distinguished VP Analyst, Gartner

The cloud phenomenon continues to grow. As many companies have moved to a cloud first position, many others are finding they need advice in structuring their overall cloud strategy. This presentation will describe the state of cloud computing, major strategy elements and will explore some tactics critical to driving cloud success.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Maverick: Here Comes the Autonomous Leader — AI and Machine Learning at the Top

Mark Beyer, Distinguished VP Analyst, Gartner

Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Leading Trends in Digital Experience — 2020

Van Baker, VP Analyst, Gartner

This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Peer-led Meetup: Ideation Process – How Are You Co-creating Value & Innovation Incubation?

Gisela Gomez, Innovation & Ideation Lead, Grupo Bimbo

Join this Meetup to discuss and share best practices on generating business value. How can we innovate and improve the customer experience? How are you thinking outside-the-box and generating meaningful new ideas to impact the business? What are some futuristic ideas to influence the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Storytelling Techniques That Create Enthusiasm for Your Digital Journey

Ed Gabrys, Sr Director Analyst, Gartner

CIOs must continuously describe and promote complex, complicated and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Ask the Expert: SAP 2025 — What Will Happen and What You Absolutely Must Do Now

Paul Saunders, Sr Director Analyst, Gartner

Duy Nguyen, Sr Director Analyst, Gartner

Gartner estimates that the vast majority of SAP existing ERP client base has not yet decided whether or not to move to S/4HANA.
SAP has stated that existing ERP clients must move to S/4HANA by 2025 or risk being out of support. As the largest vendor by market share in one of the largest areas of enterprise software spend CIOs are rightfully concerned. However the path ahead is unclear and ERP missteps are historically career damaging.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Outlook for Security Talent 2019

Sam Olyaei, Director Analyst, Gartner

Security and risk management leaders struggle to hire, train, and upskill staff especially in the era of digital business. In this presentation, we discuss the outlook for security talent in 2019. What can organizations do to confront this skills shortage? What can leaders do to ensure their team’s skill sets are developed for a digital world? What does the future of talent look like with emerging technologies looming?

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Ask the Expert: The Digital Transformation of Research and Development in Life Sciences

Michael Shanler, VP Analyst, Gartner

This session will be a facilitated discussion about the ways digital technologies are changing the process and outcomes in Research and Development. Attendees will explore the critical capabilities and technology investments needed to confront these changes and capture the opportunities they present.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Meetup: Cybersecurity – How Are You Increasing Awareness and Communication from Employee to Executive Level? (Repeat)

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

CIO Meetup: How Are You Effectively Communicating with the Board of Directors?

All IT leaders understand how challenging it is to get a seat at the Board of Director’s table and effectively present your case. What techniques, tips and advice can you share? What do you need to learn, fine-tune and adopt to have presence, influence and impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Winning in the Turns: Actions for the CIO

Chris Howard, Distinguished VP Analyst, Gartner

The most successful organizations take risks in "the turns", those places in the enterprise journey where others slow down. Turns can be economic, geopolitical, environmental, social or competitive. This session will focus on how the CIO should prepare and lead in the turns, building agility into systems, processes, and decision-making, both within their teams and among their peers.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Meetup: How is Your Midsize Enterprise Managing and Securing Mobile Devices? (Exclusively for Midsize Enterprise Attendees)

Midsize enterprises often have similar requirements to large enterprises, but the solutions to these problems can be radically different. Join this Meetup to discuss the challenges of managing and securing mobile devices for MSEs. Questions that often come up include: What are the differences for MSEs when securing mobile devices? What can MSEs do to limit risk with less resources? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Scaling Digital Business Requires an Enterprise Operating Model Perspective

Janelle Hill, Distinguished VP Analyst, Gartner

All digital transformation strategies require significant changes to business operations. CIOs, with their business architects, can use our enterprise operating model framework to help C-suite and functional leaders understand the extent of change necessary to deliver and scale the digital ambition.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Future of Applications

Dennis Gaughan, Distinguished VP Analyst, Gartner

Every business is a technology business and applications are at the core (and edge) of every organization. Business models, customer demands and the competitive landscape are all undergoing significant change which will require a new approach to how application leaders need to develop and deliver their application strategy to meet business goals. This session will focus on the strategy, architectures, people and culture changes required to embed application capabilities into the DNA of your business.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Present and Future of Artificial Intelligence

Svetlana Sicular, VP Analyst, Gartner

Artificial intelligence adoption has entered the mainstream, but most organizations are in the early stages and still developing their strategy and governance. Get a sense of where you stand and where the industry will progress.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The IoT Scenario: Three Steps to Drive Strategic Impact

Alfonso Velosa, VP Analyst, Gartner

The Internet of Things is a major digital business building block. In this session we discuss IoT evolution, including enterprise IoT maturity and leadership, opportunities and challenges, and next steps for enabling your enterprise to successfully scale it. Key point we will address include business drivers for the IoT, critical organization factors for IoT success, and common implementation issues

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Midsize Enterprise CEO Concerns 2019: Implications and Actions for MSE CIOs

Joseph Provenza, Sr Director Analyst, Gartner

Our brand new global MSE CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help MSE CIOs think about how the agenda for IT and digital will change. We will give important high-level advice on what to do in response so you can get ahead of the game in your own business.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

CIO Panel: Getting to CIO and Beyond No Matter Where You Came From

Gene Alvarez, Distinguished VP Analyst, Gartner

Gregory Morrison, Senior Vice President and Chief Information Officer, Cox Enterprises

Rona Bunn, Chief Information Officer, U.S. Department of Commerce, International Trade Administration (ITA)

Debbie Lewis, Chief Information Officer, The Royal Canadian Mint

Yessica Jones, Chief Technology Officer, Arkansas

As IT leaders, we often struggle with questions such as how to seize new opportunities and forge strategic partnerships to drive digital transformation; how to develop the right skills and tools for success; how important a personal business network is to the organization's success. This panel of CIOs will provide their views on these questions and much more.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Roundtable: Digital Workplace Success Practices for CIOs With Small Teams and Limited Resources (Exclusive for Midsize Enterprise Attendees)

Joe Mariano, Sr Principal Analyst, Gartner

Digital business transformation requires people change throughout the enterprise, not just in IT. Digital workplace programs are essential to build a workplace to attract talent, cultivate employees’ digital dexterity and help ensure enterprises get the best return from their investments in end-user technologies. In this lightly moderated roundtable, CIOs in midsize enterprises will share experience around the most effective actions to drive a digital workplace program in midsize enterprises.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Contract Negotiation Clinic: ServiceNow

Rich Doheny, Principal Analyst, Gartner

This session will cover the guidance senior leaders and subject matter experts need to know to determine which ServiceNow modules to evaluate, how to conduct realistic evaluations, understand how to use maturity when estimating license needs, what questions to ask about future product roadmaps and negotiation strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Roundtable: RPA for Real (Exclusive for Global Enterprise Executive Experience Attendees)

Nick Coussoule, SVP & CIO, BlueCross BlueShield of Tennessee (BCBST)

Walter Harmon, Executive Partner, Gartner

Robotic Process Automation (RPA) can understand data and then execute a process. The goal is to do this more consistently, with few errors, lower cost, and greater quality. Thus freeing up workers from the mundane repetitive tasks to do more innovative, value delivering, and fulfilling work. So what is the reality of this? What are the prime candidates for RPA and what should be avoided? What are the key considerations when setting up an RPA program? Exclusive for CIO-level attendees from Global Enterprises.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Contract Negotiation Clinic: IBM Negotiation Clinic Using Gartner’s T4 Methodology to Optimize Your Deals

Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

CIO Roundtable: Strategies to Address the IT Talent Crisis

Chet Geschickter, VP Analyst, Gartner

A pressing challenge facing many CIOs is the need to build a diverse IT workforce that includes versatile high potential workers able to combine domain knowledge with technology expertise. Meet with colleagues to share ideas and creative strategies for building the IT workforce for the 21st century.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success [Repeat]

Jackie Fenn, Distinguished VP Analyst, Gartner

Michael O'Brien, Executive Partner, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: The Art of the One-Page Strategy [Repeat]

Heather Colella, VP Analyst, Gartner

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy,

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: How to Rebalance Your IT Skills Portfolio for the Digital Age

Audrey Mickahail, Sr Director, Advisory, Gartner

To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historic strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath + depth’ skills development program in your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: Evolving Into Your Digital IT Operating Model [Repeat]

Douglas Wood, Sr Executive Partner, Gartner

Clay Aiena, VP, Team Manager, Gartner

In this workshop, you will use Gartner’s IT Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: Spend Optimization — How Do We Fund Our Future? [Repeat]

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 02:40 PM|Tuesday, October 22, 2019 03:00 PM

Ivalua: Using a Flexible, Next Generation Platform to Help Build a Competitive Advantage

Discover why the world's most innovative companies are choosing Ivalua's flexible solution platform to meet their evolving requirements. You'll learn: - How leading companies are achieving a competitive advantage w/ Ivalua - Why solution configurability is so valuable for meeting changing business needs - The business benefits of a complete, unified solution platform built on a single code base

Tuesday, October 22, 2019 02:40 PM|Tuesday, October 22, 2019 03:00 PM

Magic Quadrant for Analytics and Business Intelligence Platforms

Rita Sallam, Distinguished VP Analyst, Gartner

Customers are currently expanding their deployments of modern analytics and BI platforms for users and content with ease of use still a dominant purchasing criteria. However, market consolidation, pricing pressure and shifts to the cloud and augmented analytics are transforming the market.

Tuesday, October 22, 2019 02:40 PM|Tuesday, October 22, 2019 03:00 PM

Magic Quadrant for Endpoint Protection Platforms

Brad LaPorte, Sr Director Analyst, Gartner

We will take you through the analysis process for the Magic Quadrant for Endpoint Protection Platforms, including the assessment criteria and products. Get updated information and guidance on how best to use the EPP Magic Quadrant when evaluating vendors.

Tuesday, October 22, 2019 03:10 PM|Tuesday, October 22, 2019 03:30 PM

Hype Cycle for the Digital Workplace

Gavin Tay, VP Analyst, Gartner

CIOs must creatively balance the needs of individuals and teams against those of the organization. Gartner’s Hype Cycle for the Digital Workplace helps prioritize your workplace technology selection and unravels approaches that progressive organizations are deploying to harness the power of their workforce. Nobody wants to waste time on money-chasing trends that go nowhere, nor does anyone want to be left behind.

Tuesday, October 22, 2019 03:15 PM|Tuesday, October 22, 2019 03:45 PM

Gartner Zone Jump Start: Achieving CIO Excellence with Gartner IT Score

Laura Staub, New Client Engagement Specialist, Gartner

Gartner Zone Jump Start sessions are accelerated demonstrations of Gartner's tools and solutions specifically outlining the approach to solving your biggest challenges. In this session Gartner product specialists will introduce the Gartner IT Score for CIOs, a maturity assessment tool for measuring the effectiveness of your operating model. Using this Gartner diagnostic helps establish your organization's current maturity level for 30 Functional activities and assesses where you should be prioritizing improvement. Join us to explore an overview of the tool, preview sample results, and see how pairing your results with expert advice from a Gartner service partner will benefit your organization.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Automation Anywhere: Intelligent Automation: Turbo-charge your digital transformation with RPA and AI

Manish Rai, VP of Product Marketing, Automation Anywhere

Treye Elzenga, Director Employee Service Ctr, Albertsons

Douglas Connor, Associate Director, Corporate Systems Group, Verizon Wireless

RPA is rapidly becoming the orchestrator of AI. Learn how enterprises around the globe are gaining competitive advantage by automating increasingly complex business processes with RPA and AI.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Broadcom: Moving from Digital Transformation to Digital at Scale

Ashok Reddy, General Manager, Broadcom

James Song, Vice President, Technology Infrastructure, Blue Cross NC

While most organizations are pursuing digital transformation, studies show that only a minority of CIOs say their initiatives are scaled across the organization. While it’s relatively simple to achieve pockets of digital business success, scaling across large organizations often remains a challenge. This session will feature stories of successful transformation at scale, and the people, process and technology changes that helped along the way.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

NTT: 5 Key Steps to Phase 2: Digital Acceleration

Richard Harper, VP of Professional Services, NTT

How do you move from digital transformation to digital acceleration? This session provides real world insights on moving from transformation to acceleration including: reducing security risks, solving people issues, optimizing relations, efficiently implementing new technology, and addressing resource gaps. Learn how to stay ahead and create an advanced operational framework that will meet your business's expected return on the investment.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

CIO Lunch Replay: The Ethical Operating System- Are you Ready to Game the Future - and Make a Better World?

Please join us for a replay of Monday's CIO Lunch speaker Jane McGonigal.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

RingCentral: Avaya and RingCentral accelerates transition of UC installed bases to the cloud

Amrit Chaudhuri, Senior Vice President, Product and Solutions Marketing, RingCentral

What are the guiding principles that will define the future of communications, journey to the cloud, and what enterprises need to prepare in order to transition smoothly. During this session, you will hear from leading executives at RingCentral and Avaya on the value of this partnership and its impact on shaping the future of UCaaS.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Salesforce: IT Visionaries: 2020 CIO Innovation Imperatives for Creating Experiences

Jeff Hickman, Vice President Salesforce Platform, Salesforce

Based on the #1 tech podcast in the US, we will address what every IT leader should know about creating cost saving employee and customer experiences with Salesforce. We will discuss how leaders are connecting employees, automating processes and empowering stakeholders to drive the bottom line.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Microsoft: Leading Your Innovation Journey with Microsoft

Mitra Azizirad, Corporate Vice President, Microsoft

David Carmona, General Manager, Microsoft AI, Microsoft

The next wave of technology innovations in AI, cloud, and human-computer interaction will bring new challenges and opportunities to your business. Learn how Microsoft can empower your organization to embrace them and make them real today.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

T-Mobile for Business: How Modern Mobility is Redefining Healthcare

Mike Katz, EVP, T-Mobile for Business, T-Mobile for Business

Deborah Scher, Executive Advisor to the Secretary, U.S. Department of Veterans Affairs

Connectivity is reshaping healthcare in profound ways. As consultation and treatment move from traditional facilities into homes, businesses, and rural outposts, next-gen networks play a vital role in improving access to efficient and affordable care. Learn how the VA is collaborating with tech partners to execute a new, more patient-centric vision for care delivery that is producing very tangible results.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Meetup: How Are You Transforming Company Culture? (Exclusive for Global Enterprise Executive Experience Attendees)

Transforming company culture can be challenging, but has the potential to make an enormously positive impact and drive success. Join this Meetup to discuss insights you have about the process, as well as share best practices and potential stumbling blocks. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Cisco: The Top Five Trends Transforming the Workplace and Case Study Panel

Aruna Ravichandran, VP/CMO Global Marketing, Webex/Collaboration , Cisco

Kelly Boyer, Director of Unified Communications & Collaboration, Royal Caribbean Cruises Ltd.

Join this session to learn about the top five trends that are transforming the workplace. Learn how the three influencers: Work Force, Work Space and Work Flow, are shaping the way we engage with colleagues, teams and customers, and the critical role that collaboration plays in shaping customer experiences and employee engagement. Discover insights from customers who are transforming their workplace with AI-enabled collaboration technology.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

AWS: Accelerating Enterprise Transformation

John Brigden, VP, AWS Managed Services, Amazon Web Services

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations of any size to truly differentiate their business through innovation. From the C-suite to individual teams, you can break down siloes, migrate faster, and simplify processes along the way. We will discuss the blockers to cloud-adoption and a repeatable approach with defined milestones to drive transformation within the largest and most complex Enterprise environments and accelerate the business value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Women CIO Meetup: How Are You Supporting the Growth of Future Women IT Leaders?

Do women engage differently? How are women supporting and sponsoring the next wave or generation of women for leadership roles? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

IBM: Protect your teams with smart & secure mobility

Kathleen Urbine, Partner, Mobile & Emerging Technologies, IBM HQ

Enterprises can drive positive change by matching the capabilities of emerging technologies and devices with the needs of society. IBM and Samsung have teamed up to focus on wellness, combining their market leading solutions to monitor the wellness of those who protect us.
Join us for an interactive session driven by innovative thinking and problem solving to discover the new ways emerging technologies can effect positive change in your industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

MobileIron: Additional Session Details Coming Soon

MobileIron: Additional Session Details Coming Soon

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Google: Unlock the Value of AI

Mira Lynn, Manager, Conversational AI, GoDaddy

Andrew Moore, VP Engineering, Google

More than 80% of organizations are using or evaluating AI, but only 14% succeed in harnessing it in production. How can you realize the value of AI? Google’s Head of Cloud AI gives you advice gathered from enterprises who successfully deployed AI. Leave with best practices that you can use today to make AI real for your business.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Intel: Delivering the Workplace of the Future: the Integral Role of IT

Jennifer Talerico, Sr Director, Intel Corporation

Michael Nordquist, Senior Director, Planning, Architecture & Technologies Business Client Platforms, Intel

In the workplace of the future, your best talent are doing their best work. An effective digital transformation requires collaboration among Corporate Services, Human Resources and IT. Intel IT will discuss how the company created consumer-like experiences, integrated AI on the PC, enabled modern collaboration and embedded technology into the office for stimulating effective and efficient work.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Masergy: Top Trends & Real-World Applications for AI in Networking & Security

Michael Long, Director - Solutions Engineering, Masergy

This interactive boardroom session for CIOs and IT leaders will detail:
* Top trends around the use of AI in network automation and application optimization
* Use cases and best practices from innovative companies using AI to manage, optimize, and protect global WANs today
* Critical steps needed to prepare for the move towards secure and autonomous networking

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Meetup: Where Have You Found Success Implementing Agile Teams? (Repeat)

Share best practices, common pitfalls and cultural challenges of implementing agile teams. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

IBM: Architecting for Success with Smarter Business Networks

Vijay Pandiarajan, Director of Offering Management, IBM Sterling

Marshall Lamb, CTO, IBM Sterling

Kathy Hupe, Sr Mgr Integration Services, Russell Investments

Are you ready to modernize B2B connectivity and enable seamless multi-enterprise collaboration – without compromising decades of IT investment? Join IBM for an inside look at how we’re evolving our offerings to help IT and supply chain leaders extend the value of legacy systems with AI, blockchain, and hybrid cloud. Hear how clients and developers are building Smarter Business Networks that drive differentiation.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

MicroStrategy: John Hancock: Impactful Analytics Apps for Smarter CXOs

Liza Masterson, VP, Business Intelligence, John Hancock

Dennis Tally, Data Strategy & Governance Director, Freddie Mac

John Hancock RPS has built outcome-based models to predict impacts to employee savings & employer costs. Learn how they increased agility & improved customer loyalty deploying mobile apps to thousands of users via MicroStrategy on Azure.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Meetup: How Are You Calculating the Percentage of Your IT Budget Dedicated to IT Security?

What percentage of your IT budget is dedicated to cyber/information security? What factors were used to determine this calculation? Are you finding the percentage to be too high or too low compared to others? If so, how do you plan on operating a budget revision? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Egnyte: Yamaha & NFP: There’s No Such Thing as an Unregulated Company: Next-gen Content and Collaboration

Kris Lahiri, Co-founder & CSO, Egnyte

Rajesh Ram, Co-founder & CCO, Egnyte

Mark Grosvenor, CTO, NFP

Vimal Thomas, Vice-President of IT, Yamaha Corporation of America

Enterprises generate a staggering amount of unstructured data but have little sense of where it exists, how it’s used and what risk it creates. Traditionally considered a problem that only regulated companies dealt with, the new world ushered in by cloud, mobility and changing geo-political views on privacy is a wake-up call for all companies, regulated and unregulated alike. Learn how Yamaha and NFP, companies on two ends of the regulatory spectrum tackle data governance and risk management.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:45 PM

Roundtable: Political Savviness for Women in IT – Hype or Real? (Repeat)

Kathleen Ameche, VP, Executive Partner, Gartner

As with any other skill, political savviness can have a huge impact on career growth whether seeking the CIO role or any other career promotion. The landscape is rapidly changing as more and more women are becoming strategic members of the executive team and making unconscious mistakes can sabotage one’s success. Join your peers in a discussion that will focus on how to play the game including thought process, actions, branding and communications while maintaining and improving executive relationships.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:45 PM

Roundtable: Practical Data and Analytics Strategy for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises need to turn business demand for data and analytics into tangible business outcomes. This roundtable session will provide opportunity to meet with your peers and exchange methods and practices to develop a comprehensive and agile data and analytics strategy that delivers measurable business value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 04:30 PM|Tuesday, October 22, 2019 05:00 PM

Refreshment Break

Join us for refreshments in a brief break between sessions.

Tuesday, October 22, 2019 05:00 PM|Tuesday, October 22, 2019 05:45 PM

Guest Keynote Interview: Leading Disruption: Insights from a Digital Unicorn

Jennifer Hyman, Co-founder and Chief Executive Officer, Rent the Runway

Helen Huntley, Managing Vice President, Gartner

Join us for a captivating conversation with CEO and Co-founder of Rent the Runway, Jennifer Hyman. Jennifer will discuss her experiences running a hugely successful company, sharing insights and advice on building a brand, disrupting an industry, workplace culture, and more.

Tuesday, October 22, 2019 05:45 PM|Tuesday, October 22, 2019 07:00 PM

IT Xpo Reception

Attendees are invited to join us for the IT Xpo Reception to network, relax and unwind after the day's sessions.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

AWS: Rapidly Enabling Operational Success with AWS Customer Enablement

Michael Eshoo, Technical Program Manager, Amazon Web Services

Amazon Web Services: Learn how AWS is helping their customers rapidly develop modern operating models that allow technical staff to quickly respond to business needs. We will review techniques for designing operating models, consider how we can treat operating models like products leveraging Amazon innovation approaches, and then review AWS offerings that are enabling customer success across varied operating approaches.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

Magic Quadrant for Robotic Process Automation

Derek Miers, Sr Director Analyst, Gartner

Robotic Process Automation continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. We examine these market forces and the leading enterprise vendors for such software.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

GTB Technologies Data Security: The Secret to Successfully Preventing a Data Breach from Insider & Outsider Threats

Daniel Jay, BDM, GTB Technologies, Inc.

How much do you trust the security of your organization in today's digital age?
Would you know if a hacker breached your infrastructure & sent out data?

Would you know if a trusted insider (Employees or authorized users) sent out sensitive data against policy?

Today's data security tools are based on imprecise detection methods. Join us to learn how to stay ahead of the attackers with tools that can accurately prevent a data breach.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

IBM: Is Your Data Cyber-Secure?

Bina J Hallman, VP, IBM Storage, IBM

97% of CIOs expect cybersecurity threats to get worse. But you can defend your data by making it inaccessible to any type of malicious attack. You will leave this session understanding how to reduce the risk of business disruption and financial losses due to malicious destruction or ransomware attacks. See how IBM Storage can and should be part of your active cyber attack defense strategy, and how the right storage will help you recover from data loss with backup and copy data.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

Verizon: Are You Ready to Be Resilient?

David Grady, Security Marketing Manager, Verizon Business

As compromise-detection technologies become more effective, organizations can now find cyber-criminals lurking in their networks quicker than ever before. But is your incident response (IR) program ready to react? Drawing on insight from the new Verizon Incident Preparedness and Readiness (VIPR) Report, this session will highlight how to avoid the common pitfalls of incident response planning - and how to optimize your organization's IR program.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:30 PM

Exclusive Women in IT Fireside Chat with Jennifer Hyman

Please join our Guest Keynote speaker Jennifer Hyman for a fireside chat following the afternoon keynote.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 06:30 PM|Tuesday, October 22, 2019 06:45 PM

Expanse Inc.: Global Visibility and Control With Internet Operations Management

The speed of digital transformation is outpacing the ability for standard IT tools and processes to keep pace. Organizations need an updated, more effective way to continually monitor and manage every asset they own outside the perimeter. In this talk, you will learn how the Expanse platform indexes the global Internet to discover, track, and monitor everything that belongs to or connects with your organization, so you can manage your risks.

Tuesday, October 22, 2019 06:30 PM|Tuesday, October 22, 2019 06:45 PM

AISERA: Cloud, AI & Data-driven Approach to ITSM

Puru Amradkar, Head of Solutions, AISERA Inc.

Ever thought about an API-driven service desk solution that can provide conversational workflow automation for Cloud and IT to deliver self-service and exceptional employee experience? Wait no more. In this session, Muddu Sudhakar will showcase how AI-driven cloud-native Conversational RPA is helping 3rd party apps, ITSM, CSM and operations within the enterprise to improve employee productivity while cutting costs up to 90%.

Tuesday, October 22, 2019 06:30 PM|Tuesday, October 22, 2019 06:50 PM

BitSight: What Your Board Wants — and Needs — to Know About Cybersecurity

Jacob Olcott, Vice President -- Strategic Partnerships, BitSight Technologies

Your corporate board is (rightly) concerned about cyber risk. What is their role in overseeing cybersecurity? What do they need to know? How can you communicate more effectively with them?

Join lawyer and board advisor Jake Olcott, who will share real-world tips to help you improve your relationship with these critical officers.

Tuesday, October 22, 2019 07:00 PM|Tuesday, October 22, 2019 08:00 PM

Executive Programs Special Event: Bring Your Childhood Dreams to Life!

Executive Program members are invited to join us for an exclusive bonus hour from 7:00pm- 8:00pm in Disney's Tomorrowland® at Magic Kingdom® Theme Park on Tuesday, October 22nd. During this exclusive bonus hour, you'll have unlimited access to incredible rides and attractions including Space Mountain®, the Astro Orbiter® & Tomorrowland® Indy Speedway! Visit your favorite childhood characters including Buzz Lightyear and Mike & Scully. Then, from 8:00pm-11:00pm, see your childhood dreams come to life! The entire Magic Kingdom® Theme Park opens up for our Special Event. Join us for an evening beyond your wildest childhood dreams - full of delicious food, thrilling rides and entertainment. This is a party you won't want to miss - and it's just for you!

Transportation: For this Executive Program bonus hour hop on one of our shuttle busses that will run from all hotels on our shuttle routes from 6:30 p.m. You MUST arrive on a Gartner provided shuttle wearing your Gartner conference badge to gain access to the theme park. Logistics Details: Pack your sneakers and jeans. All attendees must be wearing their Gartner conference badge and have photo ID. All attendees must be 21 years of age.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 07:30 PM|Tuesday, October 22, 2019 08:00 PM

#ConnectAtSYM Special Event Transportation

Traveling without your team? Get a head start on the fun by traveling to Tuesday evening’s Special Event on a bus designated exclusively for #ConnectAtSYM attendees. For bus pickup, meet at the front of the Swan hotel at 7:30 and look for signs marked with #ConnectAtSYM.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, October 22, 2019 08:00 PM|Tuesday, October 22, 2019 11:00 PM

Special Event: Bring Your Childhood Dreams to Life at Disney's Magic Kingdom® Theme Park

Join us for an enchanting night of networking and magic as you revisit your childhood dreams at Disney's Magic Kingdom® Theme Park on Tuesday, October 22nd. We’ve reserved the entire park for you so you can enjoy unlimited access the parks most popular rides and attractions including Space Mountain®, Seven Dwarfs Mine Train plus food, beverages and more!

Transportation: hop on one of our shuttle buses that will run from all hotels on our shuttle routes from 7:30 p.m. You MUST arrive on a Gartner provided shuttle wearing your Gartner conference badge to gain access to the theme park. Logistics Details: Pack your sneakers and jeans. All attendees must be wearing their Gartner conference badge and have photo ID. All attendees must be 21 years of age.

Wednesday, October 23, 2019 06:30 AM|Wednesday, October 23, 2019 07:30 AM

Yoga

Begin your day with a yoga class designed to free your mind and relax your body. Stimulate every muscle group in the body with gentle stretching to lengthen your muscles from head to toe.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 06:30 AM|Wednesday, October 23, 2019 06:30 PM

Conference Feedback Station

Visit us at each hotel's information Desk to submit your conference feedback and receive a complementary gift starting Wednesday (while supplies last).

Wednesday, October 23, 2019 07:00 AM|Wednesday, October 23, 2019 09:00 AM

Attendee Breakfast

Join other attendees for breakfast before the day's sessions.

Wednesday, October 23, 2019 07:00 AM|Wednesday, October 23, 2019 06:00 PM

Executive Programs Member Lounge

Please join us in our exclusive members lounge with meeting and work facilities that help you refresh, meet peers or get some work done between sessions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 07:00 AM|Wednesday, October 23, 2019 06:00 PM

Enterprise IT Leaders Member Lounge

Please join us in our Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 07:00 AM|Wednesday, October 23, 2019 06:00 PM

Gartner for General Managers & CEOs Lounge

Please join us in our Gartner for General Managers & CEOs Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 07:00 AM|Wednesday, October 23, 2019 08:00 PM

Conference Registration, Information and Concierge Hours

Registration, Information and Concierge hours for the day. Not sure which exhibitors to meet with or what sessions to attend? Visit the Gartner Conference Concierge team to help you create a custom agenda and schedule meetings.

Wednesday, October 23, 2019 07:30 AM|Wednesday, October 23, 2019 08:15 AM

Global Enterprise Executive Experience Breakfast: Depoliticizing IT Investment Decisions

Tina Nunno, Distinguished VP Analyst, Gartner

Few non-IT executives or Board members have significant IT background. As a result, decisions regarding technology budgets, investments and strategies can create stress and political rather than strategic reactions. In the face of an unfamiliar or uncomfortable decision, executives may default to relationships, trust, territory or other political criteria and inadvertently make suboptimal decisions.
During this breakfast, our discussion will focus on identifying common executive political reactions to IT investment decisions, and tactics for how CIOs and senior leaders can defuse the politics and collaboratively drive more strategic decisions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 07:30 AM|Wednesday, October 23, 2019 08:30 AM

Midsize Enterprises Breakfast: How Midsize Enterprise CIOs can be Cultural Champions, Digital Disruptors and Enterprise Leaders (Exclusive to Midsize Enterprise Attendees)

Darin Brumby, MVP, Service Delivery, Gartner

Join your peers from midsize enterprises over breakfast to discuss executive level competencies for business, leadership and people. This discussion is centered around building high performance teams that can improve organizational health and accelerate digital growth. (Exclusive to Midsize Enterprise Attendees)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 07:30 AM|Wednesday, October 23, 2019 08:30 AM

Better Together - Executive Programs Focus Group

Have your voice heard. Meet your peers in an intimate setting as we explore ways Gartner can improve the value delivered to you and your organization. Focusing on your most important priorities, how Gartner can enable you and your organization to get to "execution" faster? Findings will inform the evolution of our member experience. (Breakfast will be provided.)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 08:00 AM|Wednesday, October 23, 2019 08:20 AM

Spotlight Session: Winning in the Turns: A Few Findings from Gartner Research

Chris Howard, Distinguished VP Analyst, Gartner

Gartner is undertaking several studies to determine how organizations function effectively in “turns”, those expected or unforeseen disruptions where advantage is gained or lost. In this session, Gartner's CIO Chief of Research will focus on related findings from various Gartner practices (including IT, Finance, HR) and identify the nature of “turns” and the best forms of enterprise fitness seen in the data.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 08:00 AM|Wednesday, October 23, 2019 08:30 AM

Gartner Zone: Justify Staffing Increases in Times of Declining Budgets

Hank Marquis, Leadership Partner, Gartner

Many I&O leaders trying to transform their organization know they do not have the staffing to deliver according to increasing expectations around digital initiatives, yet struggle to justify increased staffing. Learn how Gartner Enterprise IT Leaders Members justified the staffing required for optimal business performance.

Wednesday, October 23, 2019 08:00 AM|Wednesday, October 23, 2019 08:45 AM

CIO Story: Using Culture Hacks to Thrive in Uncertain Times

Jennifer Hartsock, Vice President and Chief Information Officer, Baker Hughes

Companies view culture as a defining and uniting force among employees - giving them a sense of common goals and principles. BHGE's CIO Jennifer Hartsock will discuss building a new, combined culture from two companies through industry uncertainty, bringing an innovative and agile culture to life, and hacks that can help your company navigate through change and transformation.

Wednesday, October 23, 2019 08:05 AM|Wednesday, October 23, 2019 05:00 PM

IBM Experience

Stop by the Dolphin Hotel Lobby to experience how IBM is putting smart to work and using tech for good. Immerse yourself in VR and AR, the excitement of IoT and stories that inspire.

Wednesday, October 23, 2019 08:05 AM|Wednesday, October 23, 2019 07:30 PM

Verizon Ready Showcase

Verizon experts engage with U.S. government agencies making them ready to protect their data from security threats. Ensuring manufacturing firms are ready to capitalize on their valuable data. Enabling global retailers are ready to personalize their customer experience. and so much more. Join us at the Ready Showcase to learn how technology and even 5G will impact everything from smart cities to first responders to the office of the future and learn how we can make you Ready.

Wednesday, October 23, 2019 08:05 AM|Wednesday, October 23, 2019 07:30 PM

Okta Rethink AD Zone

Stop by the Okta Rethink AD Zone, on Level 5, and get your chance to play Whack-a-Mole featuring all the AD topics you LOVE to hate, including CALs, GPOs, SPN conflicts, and many more! Hang out in the lounge seats to chat about your latest whack-a-mole session! Enter the “Rethink AD Room,” where you’ll be able to have a chance to pummel that old AD server or imagine any other legacy hardware that always failed when you needed it most.

Wednesday, October 23, 2019 08:30 AM|Wednesday, October 23, 2019 05:00 PM

Google Cloud Collaboration Lab

Visit our interactive office environment to see how Google Cloud is transforming how businesses work to innovate faster and smarter, together.

Wednesday, October 23, 2019 08:30 AM|Wednesday, October 23, 2019 06:00 PM

Google Cloud Analytics & AI Lab

Schedule a 1:1 meeting with a Google Cloud expert to learn more about how Google Cloud’s Data Analytics and AI capabilities can help you build what's next.

Wednesday, October 23, 2019 09:00 AM|Wednesday, October 23, 2019 09:45 AM

Guest Keynote: Fast Tech, Slow People

Malcolm Gladwell, New York Times Bestselling Author and Journalist,

One constant in the history of innovation is that technology moves much more quickly than users do. Why does that gap exist? And how do we close it?

From the telephone to the smartphone, or the VCR to youtube, new technologies show the same pattern. Innovations mature technoligically long before they are understood socially. Economists, in fact, have what they call the 25 year rule for technologies: that's how long it takes users to figure out what something new is for. Those who can exploit that comprehension window--shorten it, enrich it--have enormous advantages in the marketplace. Is that possible? If so, what does speeding up comprehension look like?

Wednesday, October 23, 2019 09:00 AM|Wednesday, October 23, 2019 06:00 PM

Cisco CIO Blueprint Studio

Cisco is ready to share our experiences and apply the lessons we have learned, to drive your growth, to serve your customers, and to ultimately help you lead the future and reap the benefits of connecting the possibilities of the new digitized economy. Visit us to design your digital blueprint for the future.

Wednesday, October 23, 2019 09:45 AM|Wednesday, October 23, 2019 10:15 AM

Refreshment Break

Join us for refreshments in a brief break between sessions.

Wednesday, October 23, 2019 09:45 AM|Wednesday, October 23, 2019 07:15 PM

Zoom Rooms

Stop by Zoom Rooms in the Central Pavilion to learn how easy it can be to run or join a meeting with just the tap of a button. You will be able to view or host your own private executive meetings as well as receive a demo from one of our product experts. We will be showing Zoom’s new product features and hardware from our partners that will transform your meeting space. You’ll also have the chance to win a free iPhone 11 Pro when you come talk to us!

Wednesday, October 23, 2019 10:00 AM|Wednesday, October 23, 2019 10:45 AM

Exclusive Fireside Chat with Malcolm Gladwell

Please join our Guest Keynote speaker Malcolm Gladwell for a fireside chat following the morning keynote.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

NetApp: Data Driven Transformation in Healthcare – How Healthix is Innovating to Improve Care for Millions of Patients

Todd Rogow, President & CEO, Healthix

Healthix, the largest public HIE in the nation, is operationalizing healthcare data in new ways. Driven by cutting edge technologies, large amounts of data can be collected, aggregated and made available to enhance care coordination and deliver real time life-saving information, while respecting patient privacy. In this session, CEO Todd Rogow will discuss Healthix’s vision for mobilizing healthcare information which helps to provide better treatments and outcomes for millions of patients while it increases understanding of patient population trends.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

CenturyLink: The Digital Business on Edge: Empowering Emerging Workloads

David Shacochis, VP Product Management, CenturyLink

Emerging workloads are driving transformation across the enterprise, and tolerance of latency from both applications and end users is decreasing. Join CenturyLink’s Laurinda Pang, President, International and Global Accounts and Dave Shacochis, VP of Hybrid IT, for a deep dive on the challenges and triumphs of life on the Edge. Hear real life case studies of business transformations driven by Edge technologies and the impacts of network, cloud and expertise on customer outcomes.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Microsoft: Reinventing productivity with Microsoft 365  

Jared Spataro, Corporate Vice President, Microsoft 365, Microsoft

The world of work continues to evolve, and the pace of change can feel overwhelming.  Microsoft is helping customers thrive by reinventing productivity. This session will share customer stories, along with product highlights, that illustrate how organizations use these tools to transform workplace collaboration, streamline business processes, and proactively protect data.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Papyrus Software: Enabling Successful Customer Engagement & Corporate Collaboration

Annemarie Pucher, CEO, Papyrus Software

The focus lies on Digital Transformation, Customer Experience (CX) and Business Empowerment with a 360° view of the customer case. With a powerful digital software platform supporting RPA and AI, organizations can introduce a new business model that offers Omni-channel engagement, enhanced customer experience (CX) and streamlined operations. Annemarie Pucher/CEO, Papyrus Software will give insight to the Papyrus digital platform, how Business Value Streams such as handling a request or a claim, processing an order, underwriting a contract and onboarding a customer can be rapidly implemented leveraging the broad generic capabilities of the Papyrus platform solutions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

CIO Meetup: How Do You Structure Your CIO Office?

Join this Meetup to share what's worked for you in your CIO office structure. What functions do you place in your CIO office? Does IT Strategy belong here, or should it be under IT Architecture? Where does it make the most sense to include IT Risk Management? Discuss your organization's structure, talk benefits and drawbacks, and perhaps get some new ideas about how to organize your team. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Meetup: How Are You Building a Personal Brand as a Leader in a Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

Today's digital environment can be impacted by CIOs and executive peers in the market and within the organization. Join this Meetup to discuss with your peers how you are building a personal brand as a leader. What does a good brand look like? How does a brand influence outcomes and what leverage does it provide? Can you change your brand, and if so, how and why? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Google: Accelerating Your Digital Transformation Through a Modern Infrastructure

Shailesh Shukla, Vice President, Product Management, Networking, Google Cloud

Brian Hanlin, Director, Cloud Services, Cardinal Health

Today you've got huge landscapes of traditional workloads running on-prem. You're looking to deliver new customer experiences, redesign business models and transform your culture. But how do you bridge the gap between now and the future? You start by enhancing and optimizing traditional workloads with cloud’s modern infrastructure and hybrid architectures. Join this session to learn best practices for laying the groundwork for tomorrow, by migrating and modernizing your workloads today.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Meetup: How Are You Developing High Performance Teams? (Repeat)

High performing teams stand out because they consistently outperform other teams. What are the characteristics of a high performance leader? What are some trends in the workplace and how is technology playing a role? Join this Meetup to share some of the successes you have experienced, as well as best practices and lessons learned. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Adobe: Driving Business Success Through Your Customers’ Experiences

Judith Hammerman, Vice President, Adobe Experience Platform, Adobe

Brandon Pulsipher, Vice President, Cloud Engineering and Operations, Adobe

Many businesses have invested aggressively in various technologies or have spent countless hours building solutions from scratch to meet ever-increasing expectations for customer experience. This has led to a tangled web of data stagnating in silos and hundreds of different point solutions that are expensive and difficult to integrate. Explore how leading companies are tackling this challenge – stitching data, creating a real-time customer profile and democratizing insights, advancing machine learning, accelerating content creation – to delight customers and drive business results.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Meetup: How Are You Planning for the "Turns" Ahead?

There are turns coming – in society, in economic conditions, in changed technological adoption, in business model innovation. What steps are you and your leadership teams taking to prepare your organization? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Meetup: Women in IT - Do You Feel True Work-Life Balance is Real or Hype? (Repeat)

In an always connected world, is true work-life balance even possible? What are some of the triggers to impede a work-life balance? What are some trends that are influencing actually being successful in this quest? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

GitLab: How We Work All-Remote and How You Can Too!

Colin Fletcher, Manager, Market Research & Customer Insi, GitLab, Inc.

At GitLab, we are helping enterprises make DevOps success a reality around the world, delivering at digital speed (over 100 deploys a day and over 92 consecutive monthly releases), and doing it all with an entirely remote workforce! We are excited to briefly share with you how we do it, the real benefits, the real challenges - and jointly discuss what you might be able to incorporate into your organization - Join us!

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Intel: Digital Transformation: Sinclair Hotel Customer Story

Farukh Aslam, CEO, Sinclair Holdings LLC

Lucian Fogoros, Co-Founder & Managing Editor, iiot-world.com

Stacey Shulman, Chief Innovation Officer, Intel Corporation

Sinclair Holdings President and CEO Farukh Aslam presents the real-world story of opening The Sinclair Hotel, and how advanced technology is making new customer experiences possible. Join the creator of this ground-breaking all-digital hotel for a conversation about innovation and leadership from the use of state-of-the-art Intel IOT functionality such as digital smart signage, sensors and gateways, intelligent restaurant sinks and appliances.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

T-Mobile for Business: Mobility in Service: Winning Loyal Clients and Associates

Mike Katz, EVP, T-Mobile for Business, T-Mobile for Business

Stacie Depeau , Chief Information Officer , Easterseals Southern California

One unexpected benefit of better connectivity? Changing perceptions around diversity, inclusion, and what’s possible. This session explores how next-gen connectivity and human-centric mobility solutions empower people to do their best work and live their best lives. CIOs will also learn how these innovations are empowering businesses to foster greater inclusion, reduce overhead costs, and find the right talent for ongoing growth.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

IBM: How to Manage Containers, Microservices, & Hybrid Cloud Innovation

Enterprises are increasingly adopting a hybrid, multicloud architecture to deliver innovative applications, which can increase the volume and complexity of objects and metrics to manage. Containers can help enterprises modernize legacy applications and create cloud-native applications that are both scalable and agile. But how can organizations navigate and manage multiple cloud environments, while meeting the demands of their most critical business priorities? In this workshop we’ll learn how to take advantage of containers while managing traditional cloud environments.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Box: Modernizing Business Processes for a Multi-Cloud World

Chris Tonjes, CIO, Office of the Attorney General

Sonny Hashimi, Managing Director, Industries Alliances,, Box

Great organizations today are rethinking the IT stack that powers their business processes and customer experience. Join us for a real-world case study and demonstration of how the DC Office of the Attorney General is pioneering its own digital journey by investing in a multi-cloud approach to manage content, workflows, and artificial intelligence to deliver dramatically better results for citizens.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Pegasystems: RPA: The Keys to Success

Francis Carden, VP, Digital Automation and Robotics, Pegasystems

From long-term technology debt to bots behaving badly, robotic process automation (RPA) brings risks as well as rewards – and IT leaders need to know how to ask the right questions. Don’t miss this session featuring observations from experts who’ve seen RPA successes and failures firsthand.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Brasil IT+: Everflow: Process Mining is Your Compass in the Digital Transformation Journey

Kleber Stroeh, CTO, Icaro Tech

Process Mining helps you bridge the gap between data and business insights in the context of your processes. We will showcase process mining cases; including customer journey mapping, reverse engineering of processes, support for Digital Twin, compliance checking, automation, and future trends.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

IBM: The Future of IT Infrastructure: How Quantum, AI and Multicloud Will Change Everything

Jamie Thomas, General Manager for Strategy & Development, IBM

Bala Rajaraman, IBM Fellow, IBM Cloud Labs, Hybrid Cloud, IBM, IBM

Hilary Mason, Mad Scientist, Something New

IBM is open to the future – you should be too. Advances in computing, from AI, to Quantum built with open systems, open communities and hybrid multiclouds, are changing what is possible. Learn from IBM and industry experts on the future of IT and chart your course.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Salesforce: Constituent-Centric Digital Transformation with Salesforce

Paul Tatum, SVP, Solution Engineering, Salesforce

Government services must be digitized & accessible to the public per mandates like the 21st Century IDEA. Government & defense organizations that place the customer at the center of everything they do recognize the benefit of agile, secure, fast cloud platforms in small- to large-scale modernization efforts. You’ll hear how to transform service delivery and significantly improve outcomes, boost employee productivity and generate trust.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Exclusive Book Signing with David Furlonger & Christophe Uzureau

David Furlonger, Distinguished VP Analyst, Gartner

Christophe Uzureau, VP Analyst, Gartner

Join us for an exclusive opportunity to meet Gartner Experts David Furlonger and Christophe Uzureau, authors of The Real Business of Blockchain, and receive your complimentary signed copy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Rimini Street: Status Quo is Not an Option. Overcome Technical Debt and Save Your Enterprise!

Seth Ravin, CEO & Chairman of the Board, Rimini Street, Inc.

Keith Siegfried, Sr. Director, Product & Technology, T-Mobile

Joseph Santamaria, Senior Vice President - Chief Information and Digital Officer, PSEG

With fierce, global competition, your enterprise is either growing or dying. Pressure is mounting to transform while you are burdened by a growing technical debt. Learn how CIO's and CFO's strategically use Business-Driven Roadmaps to overcome the debt, create competitive advantage and drive growth.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:15 AM

Roundtable: Culture Hacking Practices

Ravi Rajaratnam, Executive Partner, Gartner

This roundtable will allow CIOs and IT leaders to share the culture hacks that they use in their own organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:15 AM

Roundtable: How AI and ML Will Impact the Transportation and Logistics Industry by 2023

Ivar Berntz, Sr Director Analyst, Gartner

Christine Tine, Executive Partner, Gartner

AI and ML will not only impact the efficiency of operations in transportation but it will also transform the business models. The way to apprehend mobility of persons and goods around the world will dramatically change with the raising use of AI and ML. Come and share your experiences — good and bad — on the road, sea and air transport industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:15 AM

Roundtable: Being a Socially Conscious Midsize Enterprise (Exclusive to Midsize Enterprise Attendees) [Repeat]

Douglas Wood, Sr Executive Partner, Gartner

Many midsize enterprise do so much more than just turn a profit. Many are socially aware of the world around them and a pillar of their community. Come join your peers for a great discussion on how organizations are leveraging their technology in the digital era to drive success and improve the world around them

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: Funding the Future of the Global Enterprise (Exclusive for Global Enterprise Executive Experience Attendees)

Cindy Dye, VP, Executive Partner, Gartner

A challenge nearly all global and large enterprises are facing: How to fund our futures. Work with your direct peers at like-sized enterprises, facing similar challenges in this 1.5 hour workshop facilitated by Gartner experts.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: The Art of the One-Page Strategy [Repeat]

Heather Colella, VP Analyst, Gartner

Walter Harmon, Executive Partner, Gartner

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success [Repeat]

Jackie Fenn, Distinguished VP Analyst, Gartner

Michael O'Brien, Executive Partner, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: How to Rebalance Your IT Skills Portfolio for the Digital Age [Repeat]

Audrey Mickahail, Sr Director, Advisory, Gartner

To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historic strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath + depth’ skills development program in your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 10:30 AM|Wednesday, October 23, 2019 07:30 PM

Aible Real World AI / AutoML Zone

Aible Real World AI / AutoML Zone

Wednesday, October 23, 2019 11:00 AM|Wednesday, October 23, 2019 11:30 AM

Gartner Zone: Gartner Consulting on Ecosystems: A Key Component to Drive Your Digital Strategy

Michael Mohr, VP Consulting, Gartner

Jackie Tan, Director Consulting, Gartner

Ecosystems provide an opportunity for participants to drive value, close gaps, access new markets and customers, and create entirely new business models. We will discuss where to start with an ecosystem strategy, do’s and don’ts, and lessons learned from the field. In this presentation Gartner Consulting will demonstrate:
● Why and how ecosystems are growing
● Which types of ecosystems have been successful in the market
● What has worked well for successful ecosystem participants
● What options exist for developing or joining a new ecosystem

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 11:50 AM

Spotlight Session: The New IT-HR Partnership for an Enterprise Digital Talent Strategy

Jaime Capella, Distinguished VP, Advisory, Gartner

Many business areas outside of IT are competing for the same scarce technology skills. CIOs and Chief Human Resource Officers need to define a new partnership for leadership of an enterprise digital talent strategy. Join this session to learn how leading companies effectively bring together IT and HR’s expertise to create a consistent approach to talent acquisition and development across the enterprise.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

The Impact of Digital Products on the Enterprise Operating Model and I&T Operating Model

Tomas Nielsen, VP Analyst, Gartner

Launching an digital product may seem like a big milestone — however to be successfully, enterprises must take a holistic view of their operating model. As products transform into digital products, there is a need for fundamentally rethinking the Enterprise Operating Model and the supporting I&T Operating Model. The digital operating models must support a world where products continuously evolve to keep consumers engaged, and engagement changes from a single transaction to an ongoing product subscription model build on the premise of continuous evolution of the products.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

How Leaders Can Attract and Keep Women in IT

Elise Olding, VP Analyst, Gartner

Gender imbalance is an issue in many IT organizations. The challenge is not just hiring more women, it’s also not losing them. Leaders can support the women in IT by creating, curating and managing a pipeline program. Creating an inclusive environment also means confronting behaviors that marginalize women.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Outlook for Midsize Enterprise People and Talent through 2023

Joe Mariano, Sr Principal Analyst, Gartner

Finding and sustaining talent continues to be a major concern for midsize enterprise CIOs. In this session Gartner analysts will review survey findings on the current and future makeup of the MSE IT teams. The session will provide insight into current roles and skills as well as how MSEs plan to enhance the business acumen of their IT team for the future.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Your Attackers Are Advanced ... Are You?

Luke Simonetti, Expert Partner, Practice, Gartner

Terry Bebbington, Sr Expert Partner, Practice, Gartner

60% of businesses will suffer major service failures due to the inability of cyber security teams to adequately mature their programs to combat the threats they face today. See how organizations are leveraging benchmarking to measure and improve their programs all while achieving the best ROI for those investments. Gartner consultants share their experience on how capable programs are leveraging mitigating risk within the context of industry-specific leading practices and peer-group comparisons.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Kick Start Your Business Value of IT Conversations With Business Leaders

Robert Naegle, VP Analyst, Gartner

Many CIOs struggle with where or how to start their BVIT conversations. This session will propose a BVIT conversation map that can provide a practical starting point for those entering the path to better, more effective business value of IT communications.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

The Culture Hacking Roadmap

Mary Mesaglio, Distinguished VP Analyst, Gartner

Culture hacking — making immediate, emotional, visible changes to the culture — has exploded as a way to trigger on-the-ground transformation. By popular demand, this session provides a step-by-step roadmap for how to hack your culture, including pragmatic examples and do’s and don’ts.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Moving Beyond the Blockchain Hype – Lessons From Early Adopters

Rajesh Kandaswamy, VP Analyst, Gartner

For all the hype, the actual adoption of blockchain remains rare. Blockchain provides unique opportunities and challenges. But, some early adopters are forging ahead. In this presentation,we will discuss what we can learn from them.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Building Sustainable Inclusion in IT

Kristin Mettraux, VP, Advisory, Gartner

As digital transformation depends on collaboration and engaging diverse talent, diversity and inclusion is increasingly becoming a top priority for CIOs. In this session, we’ll explore how VISA and Novo Nordisk move beyond traditional training to foster inclusive behaviors in IT leaders' daily workflow.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Artificial Intelligence and Ethics: What You Need to Do Today

Frank Buytendijk, Distinguished VP Analyst, Gartner

Considering the ethical impact of the use of AI is a hot topic. Executives see how machine learning can go into unexpected directions, leading to reputation and operational risk. What makes AI such an ethically complex topic? Which guidelines have emerged so far and how useful are they?

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

CEO Concerns 2019: Implications and Actions for CIOs

Mark Raskino, Distinguished VP Analyst, Gartner

Every year Gartner assesses the business landscape from the CEO point of view — seeking out the most significant trends and issues impacting commercial agendas. We assess the ramifications for CIOs and the top actions they should consider to respond effectively, just in time.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Roundtable: How Can FIs Make Digital Transformation Successful by Re-Pivoting Around Client Outcomes?

Derek Frost, VP, Advisory, Gartner

Joanne Pollitt, VP Analyst, Gartner

“Transformation” is a popular buzzword, but many banking executives feel they are coming up short. Firms designed around helping clients overcome obstacles to their outcomes are actually the ones best positioned to transform. Come to this session ready to share how you are re-thinking competencies, bank goals, and how decisions are made and work gets done to lay the groundwork for transformation anchored in client outcomes.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

CIO Ask the Expert: Bimodal Foundations

Debra Curtis, VP Analyst, Gartner

Bimodal is a key capability to deliver and scale digital strategies. It combines rock-solid delivery of IT services with an ability to innovate and explore, which is essential in the digital era. Following are some of the frequently asked questions on bimodal foundations that may be discussed during this small, interactive session:

● What guidelines to use to decide what goes in Mode 1 vs. Mode 2?

● What pitfalls have other organizations experienced on the road to bimodal IT?

● How do you avoid Mode 2 becoming the place where the “cool kids” hangout?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Ask the Expert: Strategies for Scaling DevOps Efforts

George Spafford, VP Analyst, Gartner

Clients are shifting from asking how to start DevOps towards how to sustain and scale efforts. Because clients have a wide range of experience with DevOps, Gartner has identified a number of key practices to share.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Ask the Expert: Outlook for Midsize Enterprise Security and Risk Management 2020 (Exclusive for Midsize Enterprise Attendees)

Paul Furtado, Sr Director Analyst, Gartner

The threat level and risk to midsize enterprises continue to rise with the volume and frequency of attacks, while the resources available to defend against them remain flat. Join us for a discussion about how you can identify the most appropriate technologies and prioritize the actions you can take to protect your organization and manage risk effectively.

This session is a good fit for you if your organization has between five and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Six Steps for Dealing with Digital Disruption Intentionally Versus Accidentally

Helen Huntley, Managing Vice President, Gartner

We are in the midst of a significant disruption — caused by emerging technologies,changing customer dynamics and shifting markets. To succeed in digital business we must identify opportunities,prioritize investments and align capabilities to ever evolving business requirements. The A6 (Avoid, Analyze, Attack, Alternative, Ally and Acquire) model will help enterprises deal with disruption intentionally and strategically versus re actively.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Wall Street Journal Interview: Executing in the Turns – Insights from Baker Hughes, Johnson & Johnson and Travelers Insurance

Steve Wrenn, Group CIO Global Supply Chain Technology, Johnson & Johnson

Jennifer Hartsock, Vice President and Chief Information Officer, Baker Hughes

Chris Howard, Distinguished VP Analyst, Gartner

Steven Rosenbush, Enterprise Technology Editor, WSJ Pro

Mojgan Lefebvre, Executive Vice President, Chief Technology & Operations Officer, Travelers

Join us for a fascinating inside look at how veteran IT leaders take advantage of the massive shifts that define markets and can make or break companies. We’ll explore how Baker Hughes, Johnson & Johnson, and Travelers Insurance are adapting to big changes, from the rise of AI to climate change, while leading their teams through digital transformation.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Roundtable: Legacy Is Not a Dirty Word — Getting Funds for Continuous Modernization 

Bob Trotter, Executive Partner, Gartner

Join this roundtable to learn and share with you peers alternative strategies to get attention and funding to continuously modernize your legacy portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Contract Negotiation Clinic: Negotiating With Microsoft [Repeat]

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Contract Negotiation Clinic: Salesforce

Jo Liversidge, Sr Director Analyst, Gartner

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal and mitigate risk when dealing with Salesforce.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Special Interest Group: Changing Behavior with the Adaptive Governance Model

Joe Pignatello, Leadership Partner, Gartner

Alan Braybrooks, Leadership Partner, Gartner

In this Special Interest Group (SIG) session, we will discuss the challenges that all organizations face with data & analytics governance. As self-service tools and working with data becomes even more democratized across the organization, it becomes even more imperative to apply governance to ensure proper and safe usage of information. However, traditional models of governance are typically one size fits all, policy-driven and control-oriented structures. A new way of thinking about governance is required that is more dynamic and enabling to the business.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 11:45 AM|Wednesday, October 23, 2019 12:15 PM

Gartner Zone: Tech Product Marketers — Accelerating Your Impact

Bryan Britz, VP Analyst, Gartner

Today’s tech product marketers are facing increasing challenges related to creating awareness, accelerating marketing impact on the sales process and leveraging key activities along the traditional buying process. This session will highlight some of Gartner’s recent research designed specifically for the tech product marketers, with focus on critical areas such as the product marketer framework, customer buying journey, demand generation and account-based marketing.

Wednesday, October 23, 2019 11:45 AM|Wednesday, October 23, 2019 02:00 PM

Attendee Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Wednesday, October 23, 2019 11:45 AM|Wednesday, October 23, 2019 07:30 PM

IT Xpo Open Hours

Join us as IT Xpo opens for the day. Speak to product experts, experience the newest technologies and services and get the answers you need from knowledgeable technology providers.

Wednesday, October 23, 2019 12:00 PM|Wednesday, October 23, 2019 01:15 PM

State & Local Government Lunch: Building a Smart Community: Lessons from the Field

Doreen Sturgis, Expert Partner, Industry, Gartner

Being a Smart Community requires laser focus on solving priority civic challenges, adapting to rapidly changing public expectations, and collaborating with an ecosystem of partners to collectively transform public services. This session will outline some practical, action-oriented strategies to incorporate in your strategic planning and help demystify what it really means to be “smart."

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 12:00 PM|Wednesday, October 23, 2019 01:30 PM

Exclusive CIO Lunch: What Silicon Valley has to Teach us about Innovation

Marc Randolph, Netflix Co-founder, Executive Mentor and Angel Investor,

The world is changing rapidly – and companies that can’t innovate effectively are going to be left behind. But while innovation is easy to aspire to, it’s hard to do. Netflix founder and startup CEO Marc Randolph will share dozens of effective tips, tricks and stories drawn from his 4 decades as an entrepreneur that will help you make your company more responsive to changing conditions = regardless of your company’s size or industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 12:15 PM|Wednesday, October 23, 2019 01:00 PM

Meetup: How Are You Educating the C-Suite to Become Digitally Literate?

Join your peers to discuss strategies to enhance literacy of your C-level colleagues. What practical initiatives are you adopting? What is working and what is proving most successful to raise awareness and engagement of traditional leaders? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 12:15 PM|Wednesday, October 23, 2019 01:00 PM

Meetup: What Cybersecurity Employee Awareness Trainings Have Proven Successful in Your Organization?

Join your peers to discuss ongoing training initiatives for increasing employee awareness of cyber threats in your organization. What are some methods you found effective at the associate and senior levels? What measures are taken for those who continually put themselves at risk? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 12:15 PM|Wednesday, October 23, 2019 01:00 PM

Meetup: How Much Change Can Your Midsize Enterprise Absorb? (Exclusively for Midsize Enterprise Attendees)

Digital transformation requires the continuous delivery of results, which can stress Midsize IT teams who can only absorb so much change. Meet with your peers to discuss how you have managed the pace of change in your organization. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 12:15 PM|Wednesday, October 23, 2019 01:00 PM

Meetup: How Are You Discussing Digital Ethics With Your Executive Leadership?

Is digital ethics on your executive leadership's agenda? How are you addressing this subject? What role can/should CIOs and IT leaders have in moving the discussion forward? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

Top 10 Strategic Tech Trends Q&A

David Smith, Distinguished VP Analyst, Gartner

Interested in a deeper dive into this year’s Top 10 Strategic Technology Trends content? Bring your questions to this interactive session and learn from those posed by your peers.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

SentinelOne: Re-defining What We Mean by “Prevention” for 2020 and Beyond

Scott Scheferman, Principal security technologist, strategic advisor, SentinelOne

The threat landscape has crossed over a new threshold in recent years & is forcing us as defenders to re-think how & why, we do what we do. We are fighting a fight that no longer can be measured in human time-frames of minutes, days or weeks, but rather in microseconds & seconds.
Against this context, we must reimagine what it means to prevent, & why it is more critical now than ever to do so given the sheer velocity & automation of the threat.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

WalkMe: Maximize Technology Adoption While Improving Employee Experience

Stephanie Welsh, Sr. Director, IT Strategy & Enablement, Red Hat

Digital transformation promises to unlock unprecedented ROI, and yet too many companies hit adoption challenges that jeopardize success. How can organizations today empower users to keep pace with technology that’s constantly evolving while ensuring a frictionless employee experience? Join Steph Welsh for an in-depth look into RedHat’s approach to realizing the full potential of their digital ecosystem.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

Softomotive: KPMG Ignites Changes in Tax and Accounting Through Automation

Kallol Ghosh, Managing Director, KPMG LLP

Join KPMG and Softomotive to hear how automation is changing the landscape of tax and accounting, including cost efficiency, productivity, consistency, quality, reliability, employee satisfaction, and scalability. Softomotive gives the smoothest robotic process automation (RPA) journey, which is quick to deploy, easy to use and provides best value for money.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

Kemp: Case Study: Retailer’s Secret to Digital Transformation for Always-on App Experience

Frank Yue, Solutions Architect, Kemp Technologies

167 million application visits in a single day! Learn how one infrastructure adjustment promoted greater agility and helped this online fashion and cosmetics giant satisfy intolerant user expectations and high user demand. Get the inside track on how ASOS accelerated its digital transformation through new architectures and solutions to deliver an optimal AX to satisfy customer expectations.

Wednesday, October 23, 2019 12:30 PM|Wednesday, October 23, 2019 01:00 PM

Gartner Zone: Gartner’s Modern Data and Analytics Architecture for Digital Transformation

Dk Mukherjee, Sr Director Analyst, Gartner

Sanjeev Mohan, VP Analyst, Gartner

Digital business demands a modern data and analytics platform capable of supporting all aspects of data from acquisition, transformation, storage, analysis and delivery. Advanced analytics is the path to competitive advantage. Organizations with a modern data and analytics architecture can derive insights from information to surpass their competition and achieve market dominance. Join this session to learn how Gartner’s solutions for Technical Professionals evaluates these platforms.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:10 PM

Analyst Platform: Automating Threat Response Packages Using Supervised Machine Learning

Analyst Platform identified fundamental gaps in most cyber operations centers that is overwhelming the level of effort required to understand cyber threat information. Our capability, Illuminate, effectively shares across deployed security tools to empower cyber analysts, net defenders, vulnerability analysts, and incident responders to take action to effectively detect, understand, and respond to cyber threat activity as swiftly as possible.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:15 PM

Broadcom: How Observability, AIOps And Automation Transform Customer Experience

Sudip Datta, Head of AIOps Products, Broadcom

Observability means using external outputs like user experience to diagnose the performance of internal systems supporting a service. You need both for full visibility- through predictive insights and fast, automated remediation, your teams can prevent issues before they impact business. In this session we will explore common use cases for faster root cause analysis, early prediction of issues, & automated service-driven proactive remediation.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:15 PM

r4: Why Cross-Enterprise AI Is the Next Big Thing

David Bradley, EVP Solutions, r4 Technologies

Alan Flohr, Chief Customer Officer, r4 Technologies

We’ve reached the limit of what we can accomplish working in silos. “Cross-Enterprise AI” – a new category of AI – makes it possible to eliminate the silo problem with no time-consuming transformation projects.

Come understand better business outcomes within a few months: bring in internal & external data without data cleansing, create an AI model of a business, support multiple use cases, & drive automated actions with existing systems.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Zendesk: 5 Emerging Technologies To Power The Customer Experience of the Future

Colleen Berube, Chief Information Officer, Zendesk

Customer experience is a business-critical priority for companies today, and the CIO is in the best position to lead CX efforts. Which technologies will make the most impact on your customers’ experience? This session will highlight top emerging technologies that companies expect will have the biggest impact on CX in the next 3 years, and share examples of how organizations are using them today to improve their customer experience.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Kofax: Panel Discussion – Scaling AI & RPA in the Modern Enterprise

Nathaniel Palmer, Director of Solution Architecture, Serco

Chris Huff, Chief Strategy Officer, Kofax, Inc.

David Friedman, Director, Intelligent Automation, Ryder System, Inc.

Diana Rudha, Sr. Manager, Automation, Coyote Logistics

Kofax customers discuss the benefits they’ve realized by reducing friction and manual touch points. Panelist will share how their strategic goals of reducing costs and processing time were achieved with a combination of Machine Learning, Natural Language Processing and Automation. By attending this session, you will learn from practitioners, benefits and best practices of adopting Intelligent Automation technologies.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Stefanini: A Human-Centric Approach to Tailor Technology for Transformative Results

Fabio Caversan, , Stefanini

Mark Bacchus, Senior Manager Product Chemical Management - Product Regulatory Affairs Division , TOYOTA MOTOR NORTH AMERICA

Caribi Ramos, Innovation & New Business Scale up Manager , Yara International ASA

Frustrated with technology that fails to deliver value? Is it more hype than helpful? Get results with technology designed for business objectives. Stefanini provides two examples of a human-centric and business-value approach to leverage automation. In one case, AI, social listening and predictive analytics empower Toyota decision-makers. The other, an autonomous drone and IoT for faster, safer and more reliable inventory measurement at Yara.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Endava: The Good, The Bad and The Ugly

Justin Marcucci, Chief Digital Officer, Endava

Adam Banks, CTIO of A.P. Moller-Maersk, Maersk

Adam Banks, Maersk’s CTIO, discusses with long-time technology partner Endava his experiences in leading companies to become truly digital businesses, his predictions on how the relationship between people and technology will evolve over the years to come, and the opportunities that will deliver.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Zoho: How Rain for Rent Transformed Customer Experience with Zoho

Jo Anna Hatcher, Sr Manager, Sales Operations, Rain for Rent

Raj Sabhlok, President, Zoho Corp

New technologies and methodologies to improve customer and user experience emerge every day, yet so much business software is stuck in the same rut—restrictive integrations and extremely limited customization options, stunting productivity and growth. Learn how you can empower users with comprehensive software that encourages innovation and prioritizes flexibility. Jo Anna Hatcher, Sr. Manager of Sales Operations, discusses how Rain for Rent automated complex business processes with a deeply customized system and mobile app to give their users a seamless, intuitive experience. Raj Sabhlok, president of Zoho, joins to discuss how Zoho’s helping businesses all over streamline processes and think about their business’ future in a new way.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

GitLab: Keys to Accelerate Your Digital Transformation

Brandon Jung, VP Alliances, GitLab

At GitLab, we’ve discovered keys to delivering at digital speed (over 100 deploys a day and over 92 consecutive monthly releases), and we are excited to share them so you can speed your own digital transformation. Join us in this session to find out how to “shift left”, reduce barriers, and enable effective collaboration to increase velocity without sacrificing quality and security.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Google: Breaking Database Boundaries for Apps at Any Scale

Paul Strong, Technical Director, Office of the CTO , Google Cloud

How do you migrate the data platforms that underpin your critical business infrastructure to the cloud? Not to mention, modernizing these systems so you can take full advantage of the data? Come hear about a different approach to this challenge that will help you transform and grow your business.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

IBM: Achieve the Cloud You Want -- With the Privacy and Security You Need

Rohit Badlaney, Director-IBM Z As a Service, IBM

Barry Baker, Vice President, Software, IBM Z, IBM

Cloud is entering a new era with enterprise-driven innovation, mission-critical workloads, and embedded digital/AI at scale. IBM Z is an ideal fit. With cloud native development, you can modernize and build apps and services and integrate across your hybrid multicloud. And you can innovate and share data across your ecosystem with less risk. Gain industry-leading levels of data privacy, security and resiliency with encryption everywhere including off platform access revocation, and instant recovery to minimize the impact of planned and unplanned downtime.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Cisco: Cloud: How Did We Get Here, and Where Do We Go Next?”

Dave Cope, Senior Director of Cloud Business Development , Cisco

The multicloud world is blurring the boundaries between data centers, colocations, and clouds. In this session, we will look at the dramatically rapid phases and implementations that cloud has gone through. We will examine the real-world realities and challenges companies face while implementing cloud and discuss the repeatable use cases many businesses are deploying to enhance agility. As a part of this discussion, we'll also look at how the development of new technologies are liberating companies to adopt the cloud at their own pace without disruption.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Eggplant: Digital Nation: United We Stand

Bryan Cannady, Chief Innovation/Tech Officer, Air Force Warfighting Integration Capability

Special operations veteran, Colonel Bryan Cannady, explores the current state of innovation & change in the Department of Defense and the ultimate imperative (and struggle) for private and public sectors to work together to enable transformation. The Digital Age has already changed the rules, but can the bureaucracy transform in time?

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Google: Turn Your Frontline Workers into a Competitive Advantage

Eve Phillips, Group Product Manager, Google Cloud

Jason Tahaney, Director of Information Technology, Hunterdon Healthcare System

Ravindra Sunku, Director of IT, Stitch Fix

Don't leave your largest and most influential workforce behind. Empowering your frontline with cloud-native solutions unlocks their potential and provides greater collaboration, engagement, process efficiencies, and insights for better decision making. Hear from Google and its customers about how they are empowering their frontline workforce to work faster and smarter than ever before and the results they are seeing.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Tata Communications: Digital Transformation:Technology Debt to Technology Dividend @ the Speed of Business

Raman Mehta, CIO & VP, Visteon

Join Raman Mehta, CIO and VP at Visteon as he takes you through strategies he put in place to align Visteon’s digital world with 10 000+ global employees across 18 countries in an industry undergoing major disruption. Learn how Tata Communications helped accelerate their digital transformation with a global collaboration infrastructure across Visteon’s high performance, cloud-centric network, to gain a competitive advantage while reducing costs.

Wednesday, October 23, 2019 01:25 PM|Wednesday, October 23, 2019 01:40 PM

The Institute for Cybersecurity: Adversary Emulation - Go Purple and Up Your Game at the Range

Don Murdoch, Associate Director, Institute for Cybersecurity, Institute For Cybersecurity

Knowing how to find weaknesses and then improving your security posture is mission critical to protect the digital aspects of the value chain. This session discusses the next evolution in Red/Blue teaming, or going Purple. Key ideas and examples are presented for purple team success, a few key tools, and selling Purple teaming to senior management.

Wednesday, October 23, 2019 01:25 PM|Wednesday, October 23, 2019 01:40 PM

SureCloud: Simple GRC in the Cloud

Kathleen Randall, EVP North America, SureCloud

Do you use spreadsheets to manage your risk, compliance, privacy and vendor risk programs? Many teams don’t like their inefficient manual processes, but they do not have a big budget or resources to manage a GRC or IRM tool. The “lift and shift” of spreadsheets to a platform is not an easy transition. Kathleen Randall, risk industry veteran, will give tips on how to successfully implement a sustainable, simple cloud GRC solution.

Wednesday, October 23, 2019 01:55 PM|Wednesday, October 23, 2019 02:15 PM

2019 Magic Quadrant for Integrated Risk Management

Jie Zhang, VP Analyst, Gartner

This session will be a review of the 2019 Magic Quadrant and Critical Capabilities for Integrated Risk Management (IRM). This session will be valuable for CIOs and Security and Risk Management Leaders to better understand the market overview, required capabilities and vendor landscape as it relates to better understand approaches to risk management.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:30 PM

Gartner Zone: Tame Cloud Complexity With Gartner for Technical Professional's Cloud Decisions

James Handshoe, Sr Principal Analyst, Gartner

Moving to the cloud is difficult. With so many cloud providers and options with each provider, how do you decide what to choose. Gartner Cloud Decisions helps you make those choices and can help you model your application workload to simplify moving to the cloud.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: Do You Need a Digital Technology Platform Architecture in Utilities?

Zarko Sumic, Distinguished VP Analyst, Gartner

To pursue digital ambitions utilities can either optimize existing business models or transform by creating a new business model. Regardless of their digital ambition,most utilities do not have technical components to support new capabilities. In this session you can ask the expert how to transform your IT portfolio into digital technology platform architecture to achieve your digital goals.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Three-Year Roadmap for Cost Optimization

James Anderson, Sr Director Analyst, Gartner

CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

The CIO's ERP Success Guide: Preparing for the 4th Era of ERP

Paul Saunders, Sr Director Analyst, Gartner

Many organizations continue to approach ERP the same way they did 20 years ago. In 2019 the pace of business requires flexibility and agility not delivered by monolithic ERP and old fashioned ’front-end’ and ’back-end’ thinking. The 4th era of ERP is approaching and if organizations aren’t already executing a postmodern ERP strategy they will find themselves left behind

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Digitopia 2035 — Why the Future Has a Bad Rep and How the “Pragmatic Futurist” Will Save the Day

Frank Buytendijk, Distinguished VP Analyst, Gartner

The digital society holds a story that needs to be told. A story of hope, perspective and a hint of concern. But with today’s pressures, it is easy to forget about our future. Yet, a more fundamental and long term view is crucial. Yes, the focus is on digital transformation today. But WHY? To what end? Learn from Gartner’s global “Digitopia” studies with the zeitgeist from over 25 countries.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Motivating the Uninterested, Uncreative and Unambitious

Ed Gabrys, Sr Director Analyst, Gartner

Digital transformation programs have a problem. Everyone is talking about digital, but in many cases, they are only talking. In spite of the opportunities, inspirations and great ideas, and transformation programs are stalling behind organizational resistance and a lack of motivation. We share tips and tactics to overcome inertia, and inspire and motivate the uninterested, uncreative and unambitious to action.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

CIOs Must Drive Customer Experience Strategy to Succeed in Digital Business

Gene Alvarez, Distinguished VP Analyst, Gartner

Excellence in customer experience is critical to the development of a digital business platform and to date, CIOs have been stuck in the passenger seat. In this session, we’ll review best practices for CIOs looking to increase their influence over the development of customer experience strategy and the distinct advantages that a foundational understanding of technology has in accelerating customer experience success.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: Continuous Manufacturing Transformation: Executing and IT Strategy

Bettina Tratz-Ryan, VP Analyst, Gartner

The transformative appeal of Industrie 4.0 captivates manufacturers globally. However, Industry 4.0 has has strategic and operational challenges. This session will answer questions like:
How to initiate an holistic Industrie 4.0 strategy among stakeholders?
What requirements are needed to provide scale for projects?
How to overcome the lack of digital understanding?
What is the role of data exchange in the development of digital value chains?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Exclusive Book Signing with Marc Randolph

Please join our CIO Lunch speaker Marc Randolph for a book signing following the CIO Lunch.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: IT Finance/Cost Optimization - What to do About Budget Uncertainty

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

Globally, IT budget growth for 2019 was forecast to be 2.9%, but a lot has changed since that forecast was made at the end of 2018. Based on recent input from members of Gartner's CIO Research Circle, IT budget growth for 2019 now looks closer to 1.5%. This year's CIO Agenda research suggests budget growth for 2020 may bounce back to 2.8%, maybe. How should CIOs respond to this uncertainty?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Meetup: What's Your Approach to Agile Enterprise Architecture? (Exclusive for Global Enterprise Executive Experience Attendees)

How do you balance the best practices of using traditional Enterprise Architecture tools and incorporating a newer, more agile approach? Do you think the focus should be more on tried-and-true EA methodologies, or place more emphasis on guidance, quality assurance, and a general strategic roadmap? Come share whether you are considering (or have already implemented) bimodal capability for EA, and the balance that's worked best for your organization. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Keys for DevOps Success

Bill Holz, VP Analyst, Gartner

DevOps is all the rage — but what does DevOps really mean? Organizations all around the globe are scrambling to adopt DevOps without understanding what the term means and what is required to adopt it.
This presentation will help you to better understand:

● What DevOps is and what it is not?

● The keys critical to DevOps success.

● How to build your DevOps practice into your SDLC?

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Emerging Practices for Data and Analytics Strategy

Mike Rollings, Distinguished VP Analyst, Gartner

For some enterprises, data and analytics has become a primary driver of business strategy. For many, it is a top priority investment. For all, data is an asset. Data and analytics is not its own discipline anymore: It is a set of capabilities in support of a wider digital transformation strategy. A program is not enough. This session discusses how to build a modern data and analytics strategy.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

How IT Leaders Can Respond to Global Disruptions in Politics and Trade: A Live Expert Conversation

Chet Geschickter, VP Analyst, Gartner

Whit Andrews, Distinguished VP Analyst, Gartner

Disruptions from uncertainty in global trade and politics present IT leaders with riddles they and their business leader colleagues must be able to solve. A conversation with Gartner VP Analyst Chet Geschickter will offer politically impartial insights into potential impacts from the most recent shifts and impacts in geopolitical and economic disruption unique to the current era.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Step Into the Leadership Gaps in the C-Suite: Behave for the Role You Want

Christie Struckman, VP Analyst, Gartner

CIOs who aspire to move to a different executive role must follow the path of those who previously made the leap. Based on interviews with fifteen leaders who made such a leap, we offer practical advice they shared on what served them well. CIOs should generate revenue, run a P&L like investors are watching and pivot their personal brand toward business. Learn how they did it.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Meetup: Women in IT - How Do You Define Success? Does It Have to Be About the C-Suite?

We want to break barriers and become successful as these can be rewarding both personally and professionally; but, does success look the same to everyone? While many assume women are striving for the senior leadership titles, does that have to be the main aspiration? How can we support women who want to take a break on their trek up the corporate ladder? How do we support those that prefer to stop altogether on a mid-level rung? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

CIO Meetup: How Are You Presenting Digital Transformation to the Board? (Repeat)

Join this Meetup to share best practices for an effective and concise approach to presenting digital transformation to the board. What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Meetup: How Are You Rebalancing Midsize Enterprise IT Skills in Your Portfolio? (Exclusively for Midsize Enterprise Attendees)

To achieve digital business success and satisfy rapidly evolving technology requirements, Midsize Enterprise IT leaders need to rebalance the skills in their team. Join in an engaging conversation about what your peers have done to rebalance the portfolio of IT skills in their organization. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: How to Select Technologies for Your Digital Workplace

Gavin Tay, VP Analyst, Gartner

The proliferation of technology categories, and the way products are bundled into suites, or get embedded into bigger applications create complexity that lead some into indecision and paralysis; and others into an overlapping, unmanageable technology mess. We will discuss pragmatic approaches to address questions that include:
● What are the key product categories of a digital workplace architecture?
● What do you need to know to choose between digital workplace technologies?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Seven Digital Disruptions You Might Not See Coming

Daryl Plummer, Distinguished VP Analyst, Gartner

As Digital projects move from optimization to transformation, the ability to disrupt becomes a critical discipline. Coping with disruption requires the ability to recognize, prioritize, and respond in the right way. This presentation examines how CIOs can evaluate, track, and plan for 7 major disruptions using Gartner’s Digital Disruption toolkit.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Make the Business Case for Product Management to the C-Suite

Miles Gibson, VP, Advisory, Gartner

To support digital transformation, CIOs are increasingly organizing IT work and priorities around “product lines” rather than projects, and moving to continuous delivery. IT product line management offers the speed, flexibility and business outcomes orientation necessary to compete in the digital era. But doing it at a scale requires a very significant evolution in how IT funds and resources are worked. In this session, we’ll discuss examples of how leading CIOs have made the case to the CFO and other C Suite leaders for changes required to support a product line transformation in IT.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM

Roundtable: The Challenges in the Digitiz