Gartner Symposium/ITxpo 2018 October 14 - 18 / Orlando, FL

Mapping out scenarios for a digital banking world — describing the threats and opportunities emanating from the digitalization of the industry practical implications and issues associated with each scenario and quadrant.

Join to discuss how IT can be transformed from a facilitator to a leader in Financial Services Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the FS industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Using cloud strategies for renewing, creating or simply partially replacing your core systems is no longer a taboo subject, even for the public cloud. Offerings are maturing fast and the signs exist to show that this technology will become mainstream sooner than expected. This sesison will examine: - the state of the art for Core Banking Systems (CBS) in the cloud - the strategic options regarding CBS and cloud - the critical success factors in choosing the right cloud provider for CBS

The Gartner Digital Maturity Assessment (DMA) provides business and IT leaders from banks and investment services (BIS) firms with a baseline assessment of the current degree of digitalization within their organizations. This self-assessment tool can be used to take a one-time snapshot of an organization, or it can be repeated periodically to track the progress. The workshop will include: - Description of what the DMA model is and how it works, - Early findings and benchmarks, from the market - Milestones and A final Q&As session will conclude the clinic

Expanding on the digital banking taxonomy capability for  financial agility, we start to explore new ways of measuring success in digital banking.

IPsoft is proud to present an industry leading case study from Credit Suisse, one of the world’s top financial services organizations. During this session, you will learn how Credit Suisse uses a cognitive agent to resolve IT issues quickly and efficiently. From this real-world case study, learn how to apply AI best practices and strategies to your organization, and ensure you are at the forefront of the digital revolution in banking.

This session examines the steps needed to achieve human augmentation that includes AI, automation/RPA and IoT: - Why Human Augmentation Is So Important to Banks Today - First Step: From Experimenting to Deploying - Reaching Maturity: From Sowing to Harvesting - Running AI: From Revenue Generation to Risk Management

Fraud and cybersecurity are at the forefront of IT discussions within the banking industry. What have you found to be successful? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Join your peers to discuss your thoughts on how private blockchain could fundamentally change business processes by making them more transparent and auditable. What scenarios are you evaluating? What risks/challenges do you see? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

This workshop will focus on technology innovation in financial services, including how companies are driving innovation through a controlled process (STREET) with "selective aggression". Participants will leverage Gartner models to self-assess their organization.

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion.

How is your enterprise addressing the emerging technologies of AI, Blockchain and Machine Learning? What is your best example of the influence that you, as CIO, are having in this areas? What does your Board of Directors need to know about Blockchain?

The battle is now around data. Here we will explore aspects of the Physiology of Money and explain how banks can scale around a new vision for customer data.

Join to discuss how IT can be transformed from a facilitator to a leader in Financial Services Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the FS industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Every organization must have a strategy for cloud computing. The benefits of cloud computing are too important to ignore, but there are many risks that must be managed for success cloud adoption. This workshop will provide practical guidance on how financial services organizations can build and implement a cloud strategy that can become the foundation for their cloud adoption and usage plans.

Most CSPs are undergoing some form of digital transformation initiative. Some are progressing well, some are not. Of those who are not, they share common pitfalls. This presentation will highlight what not to do (and what to do about it), based on observations and learnings from CSPs.

Creating competitive differentiation does not come through incremental changes now that CSPs are competing with digital natives. In this session, we address the disruptive and proactive changes that CSP CIOs must drive to create new value by developing their data lakes as new assets, and use new and emerging technologies as platforms enablers. To do so they must productize both their data lakes and the Intelligence related capabilities, rather than using them for operational excellence only.

This session will focus on how Telcos can create future business value by investing in and harnessing the power of Digital Platforms. To do this, it is imperative that Telcos “Think Digital”, “Do Digital” and “Be Digital” -- to drive change and transformation in their business outlook, to develop disruptive products and services by leveraging cutting-edge technologies, and adopt ‘new ways of working’ that focus on delivering superlative experiences across every customer touch point! Milan Rao will address the following as he emphasizes how Telcos can focus on creating ‘future value’ with Digital Platforms: • How Digital is reshaping industries and economies globally • How Digital are we? Let’s “Think Digital”, “Do Digital” and “Be Digital”! • The focus of Telcos on digital innovation to deliver personalized customer experiences • The technology ‘Big Bets’ of tomorrow – and how Wipro is working on them today to help clients reimagine their business.

Higher education institutions in 2023 will look quite different due to trends shaping society, education and the economy. Despite higher education's lack of digital urgency, institutions' digital ambition will shape how institutions respond so as to leverage the trends and technologies rather than succumb to these pressures. This session will discuss trends, technologies and business models impacting higher education and highlight a roadmap for a successful digital transformation.

All IT leadership struggles with how to effectively convey the value of what the team is delivering. This is often even more true in K-12, where brutally tight budgets and lack of executive engagement can make the struggle tougher. Come Ask the Analyst about ideas for how to leverage a few good ideas that can make a big difference in getting your team (and you!) some positive notice and support!

Join this Meetup to come together with your Higher Ed peers to share best practices and ideas around how IT provides value to the business and optimizes costs. Please be prepared to share and interact with your peers in order to take away some lessons learned and enhance your network of Higher Ed Executives. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Discuss best practices and lessons learned when defining and implementing a mobile, data driven, fully operational digital workplace solution with proactive IT support model. Share pros/cons of solutions (Box, Google Drive/Gmail, O365, etc.), roadmaps, issues, practical realities and opportunities faced by others in K12 and Higher Education. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

The 2018 CIO Survey identified scaling digital business as the new frontier for all industries. Higher Education is no different. Scalable affordable quality education is a challenge of societal proportions today and how we succeed may define humanities future. This session outlines some practical approaches to traversing the trough from the Peak of Inflated Expectations to the Plateau of Productivity by understanding the dimensions of scale, barriers to scale and what you can do to set the foundations for successful scaling today.

The traditional distinction between higher education and the workplace is collapsing. Workplaces rely on staff with high degrees of digital dexterity and data fluency. The changing workplace also means that, many staff are looking to reskill and upskill to advance in their careers or to change careers. Higher education institutions needs to respond to these changing demands in the types of programs they offer, how they support student learning and how they engage with their partner ecosystem. What does this mean for you as CIO and how can you help your institution navigate this changing environment.

The student information system is an essential element of the institution's digital strategy. No longer just a system of record, the SIS is a primary engagement tool for both students and faculty. Standing still with your SIS is not an option. Gartner will explore the 3 to 5 future states of SIS. We will identify the gaps and explore the alternate migrations paths of renovation and replacement. Higher ed. CIOs will takeaway the key elements to a successful SIS strategy that will result in a modern, relevant SIS capable of supporting the institution's digital transformation.

Roundtable discussion for those who are going through and that have gone through an upgrade to the new Banner 9 platform. - What can one expect? - What are the 'key' areas of focus? - What additional training, support, communication is required for IT staff, Faculty, Staff, etc. ...? Members will share their experiences to identify best practices that can and should be developed.

Digital assessment was once about simply "putting electricity to paper." Today brings a wide variety of new ways to gain insight into learning, many of which will require new systems, new approaches and new conversations with instructional leadership. The CIO needs to be aware of the direction these trends are heading and how to position your institution or organization for this new future.

Join your K-12 peers to share best practices for driving digital transformation. Where have you found the most success in driving digital transformation? Have you developed digital strategic plans? What have you included in your plans? What is not included? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

As IT leaders in Higher Education, how can we use innovative technologies to improve productivity and expand services for the students, teachers and staff? In this Meetup, we’ll discuss which technologies you’ve used, where you’ve found success and which technologies you’ve set your sights on for the future. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Join your Education peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Join your Education peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Join this Meetup to share best practices around project prioritization and resource allocation in Higher Education. How do you prioritize projects? Has your approach been successful? How do you determine the resources needed for a particular project request? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Discuss successes and failures in encouraging innovation and creativity in the Federal Government. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Top performing organizations increasingly depend on artificial intelligence (AI) solutions to deliver critical business outcomes. Government CIOs must strategically invest in AI to optimize public services and transform the work environment. This presentation provides a framework to evaluate and quickly implement AI projects that provide immediate business value.

Digital government technology platforms (DGTP) enable digital government transformation but more importantly, an escape from the perpetuation of siloed business processes and technical debt embodied in legacy thinking and systems. CIOs taking a forward thinking approach to solutions architecture need to master their organization’s business, consider opportunities for modernization present in their DGTP roadmap and recognize how a platform approach changes IT’s interactions with program areas. Screen reader support-enabled.

Law enforcement organizations often see new technologies as prone to risks for new crime. This roundtable will explore opportunities for offered by emerging technologies, such as advanced analytics, artificial intelligence and virtual/augmented reality and how to address barriers to adopting an innovative mindset, regulatory limits, discussing examples of projects participants are pursuing.

As federal agencies transition from Certification and Accreditation to Assessment and Authorization under the RMF, implementation success is largely dependant on the risk appetite of leadership, the agency's understanding of RMF and the relationship with the Authorizing Official. Attendees will hear from their peers about best practices and lessons learned during while transitioning to RMF.

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Add digital ambitions, perpetual budget austerity and citizen expectations to complex funding and decision-making processes and government CIOs are faced with a governance nightmare. Given that there is no silver bullet or panacea because there is no ideal governance, this session will explore practical steps for evolving current governance to become more effective and adaptive.

The technologies and capabilities now disrupting and transforming private sector industries are being adopted more slowly and with less urgency by government. In this presentation, government CIOs will learn how to speed progress by prioritizing business optimization over transformation and establishing realistic expectations about the scale and scope of change their organizations can absorb.

In this roundtable, participants will discuss the opportunities and challenges they see in implementing artificial intelligence technologies. Topics of conversation include, technology, business need and vendor selection, contracting and governance challenges and how to prepare the organization. Other topics might include, if artificial intelligence is a threat and what barriers they might be facing in its adoption.

"Flexible acquisition" in government is not as self-contradictory as it sounds. However, governments must break the historical patterns of procurement, and explore and embrace the acquisition approaches of the future — SaaS/cloud; lightweight/agile/smaller; multivendor; broader vehicles; new firms vs. old; crowdsourcing/civic tech; nontraditional contract authorities, mechanisms; and resilient/agile acquisition (risk shifting).

2020 is less than 20 months away. It is time for taking a long hard look at your digital government strategy. Government CIOs need to capture the evolving digital opportunities and risks for their organization's core business and shape the business strategy accordingly. This session gives CIOs the tools to assess digital urgency and readiness in order to adjust their strategic direction and maximize the value of their investment.

Transformation won't happen through digital government programs that tinker around the edges. Government needs to be brave and strategic, and embark on the biggest transformation of a generation, rebuilding a digital-native-oriented government. How do you stop being intimidated by the magnitude (of work, funding/technical debt, cultural impediments) and break it down into finite, manageable steps in multiple dimensions (financing, technology refresh, new service delivery models and organizational change management).

Governments have been seduced by the promises of blockchain in innumerable use cases. Was all the giddiness worth it? What have we learned? Is it finally time to sober up and get serious? Or is the binge still on? Looking back on a year of irrational exuberance, we observe some moments of lucidity and offer advice on thinking rationally and constructively about next steps.

This session explores the opportunities for AI in various strategic initiatives and use cases and redefining User Experiences.

Public cloud is now “business as usual” in most industries except government, which has been slow to embrace cloud. Recent survey data indicates government CIOs are willing to make the move to cloud but challenges remain. This session will provide advice about how CIOs can enlist their security, procurement and finance colleagues to join in the move to cloud.

Meeting expectations for citizen experience doesn't happen by chance. Every interaction, whether direct or indirect, human or digital, impacts the overall experience of the citizen. In this session we will explore how a focus on experience changes the way IT engages the business and citizens and the role CIOs can play in having a positive impact on citizen experience.

Discuss successes and failures in encouraging innovation and creativity in the Federal Government. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Having a cloud policy does not ensure entities will take advantage of cloud solutions. In this Meetup, we will discuss challenges state & local governments may have in complying with a cloud-first policy, as well as techniques used to increase cloud adoption. How can you create a meaningful cloud strategy that can be leveraged by multiple entities? What cloud procurement challenges have you experienced? Have you faced any cultural challenges? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderators will be looking forward to meeting with you.

Discuss successes and failures in encouraging innovation and creativity in State & Local Government. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

In this workshop, participants will learn how to characterize their government organization's cost optimization maturity. Using this information, participants will identify their readiness for more advanced capabilities, and identify the best next steps to take. A key consideration during the workshop is how to build a cost optimization strategy that integrates with the organization’s strategy, including budget and funding considerations.

The Federal landscape for making emerging technology business decisions is increasingly hard to navigate. CIOs must be bimodal in their business/technical enabling approach to become a trusted partner with the C-Suite. This requires having the right framework to influence the fiscal decision making in the midst of limited resources.

New entrants, unconventional alliances, and technology change are creating a new order in healthcare. The battle for healthcare market share has missed the mark on what consumers want and need. A new model is emerging: orchestrated, satisfying, and leveraging digital business strategies delivered by unconventional partners (Amazon, CVS, Walmart) in health. Adapt your strategy, role, and execution to the new landscape of health value.

Life Science companies must choose a role aligned with their digital ambitions to design and build a platform for their business success. Establish your digital platform to participate, or lead, in creating health value in the broader healthcare ecosystem. Follow best practice steps to define, design, and implement your digital platform. Learn from successful case studies across industry to ensure your own success.

Patient safety systems, engagement systems and convenience systems are core to making the patient the center of your IT strategy. Share how your strategy has addressed this so far. What changes will you be making over the next 12-18 months? What do you need to know before embarking on such a transformation? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Disruptive trends and unconventional partnerships (Amazon, Walmart, CVS) put payers' digital transformation on the front burner: Level-set your digital business transformation ambition vs. digital enablement reality. Learn which digital initiatives in healthcare and beyond are working. Overcome key obstacles that doom practical digital implementations — and set yourself up for long-term transformation success.

Provider pressure to digitize care and transform their value has reached a tipping point. Provider CIOs' leadership challenges (culture, politics, architecture) match their technology challenges (IoT, Blockchain, HIE, EHR). Enable digital care transformation at the intersection of your organization, digital strategy, and technology mastery and set a path to accelerate your progress over the next 12 months.

Drug companies are under immense pressure to look "beyond the pill" and create new value. Developing new patient-centric channels, products and services requires a solid digital strategy. But how do other members of the Life Sciences ecosystem need to be engaged? Are Healthcare Payers thinking about how to cover “Beyond the Pill” services? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Harness a new wave of practices and technology to deliver consumer engagement for your healthcare organization: Consumer access and control of health data will fundamentally change the health data economy. In wave three, digital becomes more digital (automation), and humans become more human (conversational interfaces). Use this vision to plan your engagement strategy.

Learn how video communication is aiding in the acceleration of cancer research at Moffit Cancer Center.

Life science companies are jump starting their drive to apply digital technologies in their businesses none too soon! The digital future is happening now, your partners and customers are on the move. Learn what impact emerging technologies; IoT, AI, and Blockchain, are having now on LS business and how you can adopt and apply these technologies to deliver health value to your customers.

Disruptive forces, emerging technologies and new alignments enable more value in healthcare: Many barriers prevent the cross entity orchestration of care today Technologies like blockchain, HIEs, digital twins and IoT enable you to break down the barriers among healthcare entities Deploy these technologies to drive innovation and deliver health value across the healthcare ecosystem

Discuss successes and failures in encouraging innovation and creativity in Healthcare. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

AI holds both great promise and priority across healthcare. Move past the hype by following a path to value paved by trust. Understand the hype today around AI in healthcare and learn how organizations are realizing value from AI, including the evidence of that impact. See how you can create trust in AI to deliver even more business value.

Patient safety systems, engagement systems and convenience systems are core to making the patient the center of your IT strategy. Share how your strategy has addressed this so far. What changes will you be making over the next 12-18 months? What do you need to know before embarking on such a transformation? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

How are you using Advanced and Real-time Analytics (and artificial intelligence (AI)) as part of your digital transformation initiatives? What are the biggest barriers in making analytics progress? How is Patient Data managed? How are Analytics contributing to cost reduction objectives?

How are you using Advanced and Real-time Analytics (and artificial intelligence (AI)) as part of your digital transformation initiatives? What are the biggest barriers in making analytics progress? How is Patient Data managed? How are Analytics contributing to cost reduction objectives?

How are you using Advanced and Real-time Analytics (and artificial intelligence (AI)) as part of your digital transformation initiatives? What are the biggest barriers in making analytics progress? How is Patient Data managed? How are Analytics contributing to cost reduction objectives?

How are you using Advanced and Real-time Analytics (and artificial intelligence (AI)) as part of your digital transformation initiatives? What are the biggest barriers in making analytics progress? How is Patient Data managed? How are Analytics contributing to cost reduction objectives?

Join this Meetup to connect with other LATAM Healthcare IT leaders who are interested in sharing best practices and ideas for improving healthcare services. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

Join your Healthcare peers to share best practices for driving digital transformation. What does digital in Healthcare mean to you? What strategy elements are being supported through digital investments? Who is driving the digital agenda in your organization? How are you managing the ecosystem evolution to digital? How are you measuring outcomes of digital investments? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

How do you feel technology is re-defining the insurance industry? Increased information through sensors, IoT and digitalization create new usage led insurance propositions that pose both opportunities and risks. How do you feel it's best to partner, compete and thrive in the future platform economy? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

We will consider both sides of the argument: Either that insurance organizations should treat core systems as systems of record only (keeping innovation separate) or that core systems are an integral part of transforming the organization (innovation is embedded within).

Digital insurance is not only reshaping the industry, but radically changing the roles and responsibilities of the insurance CIO. This session will be a review of major trends including how innovative CIOs are transforming for greater value to their company and career advancement.

What are the building blocks you need to support the new value proposition for a digitalized insurance business? How do life and P&C insurance CIOs identify the technologies they need to successfully manage their ecosystems, their customers, their data and their employees? The Insurance CIOs needs a digital business platform capable of integrating diverse technologies such as analytics, blockchain or the Internet of Things. This session will help CIOs build the technology roadmap for the business ecosystems and the digital business platforms they need to deliver their new value proposition.

What are the most prominent core platform license models? What concessions do many customers fail to even ask about? What alternative models should be pursued to lower TCO and secure long-term flexibility? This workshop will cover these questions and more on core platform software licensing best practices.

Knowledge is power. Power corrupts. The industry's irresponsible collection of customer data will create a pool of knowledge (power) that can corrupt and will make insurers a target for malicious actors and aggressive government agencies. Avoiding these consequences will require tough choices about how to safely deploy emerging technologies such as the IoT, blockchain and smart contracts.

Increasingly, insurance companies are beginning to deploy a variety of artificial intelligence and robotic technology to support the business. However, this traditional industry is only at the beginning of learning how to effectively use these solutions and how to change the internal culture to make their use more successful. This presentation will review the range of robotic technologies which insurance CIOs should be aware of, highlighting the best use cases and deployment models for each.

The level of digital maturity among life and P&C insurance organizations is still mediocre at best and many insurance CIOs struggle to scale or reap the benefits of their digital transformation efforts. This presentation will present the most common mistakes in digital transformation and suggest best practices to mitigate them increasing the chances of success.

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion.

Manufacturing IT leaders face an era of unpredictable and highly challenging operating conditions. Gartner analysts developed four scenarios for the future that will enable manufacturing CIOs to anticipate and prepare for change through 2023. Learn how to leverage the scenarios to lead your organization through turbulent times.

Join your peers to discuss using Big Data/BI/Analytics to increase business performance in Manufacturing. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

In this Roundtable, we will discuss with your peers how should we be seeking to develop business strategies and plans for the manufacturing business in a way to continue the gradual transformation.

CIOs identify change management as the most difficult hurdle to overcome to achieve digital business success. This presentation will provide framework criteria and examples to help CIOs to build leadership quality and the ability to inspire the culture in their organization. CIOs need to become partners in supporting and augmenting approaches around skills and talent development to understand the digital culture, as well as the ability for creative and enterprenural "thinking."

Utopia has connected factories that marry supply chains with automated production processes, data and human ingenuity. The reality? Manufacturers are challenged to balance their digital aspirations with core competencies. Learn what it takes to shed legacies of inertia, risk bias, and rewrite the rules for manufacturing operations, and execute at new levels as part of a digital supply chain.

Join your peers to discuss future manufacturing excellence strategies enabled by connected equipment, big data / analytics and MES / MOM applications. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

What is a digital PLM platform and how is it different than a PLM application? What’s the difference between digitized and digitalized processes? What do business capabilities look like at each level of PLM maturity? How do we scale maturity if we’re not ready to replace all the systems? What types of applications should be harmonized for both data and workflow processes? What are others doing right now and what does their progress mean to us? Attendees can expect to hear the answers to these questions in this vendor-agnostic session.

Blockchain technologies are still emerging and not ready for widespread use in Manufacturing. There are pilots happening in the areas of control of counterfeit parts and goods, transparency in the supply chain, improvement of warranty management and enhancement of quality and loyalty programs. This session will explore where the greatest leverage is likely to be for manufacturers and what the top use cases for manufacturing

Confused on where to start with AI? This session will provide a guideline for CIOs to communicate to their colleagues and teams: 1. What AI is for them 2. What it can mean for their organizations. 3. How to find solutions that will work for their organization.

Pervasive access to digital services is changing all aspects of manufacturing, enabling new business models, products, services and experiences. Learn how emerging technology capabilities such as AI and digital twins are empowering manufacturers to drive new outcomes and transform their enterprises.

The connected car is like an overloaded storage unit filled with junk and a little treasure. This session will show you the promise of the connected car, and its challenges and how you can create a strategy to get the most out of the data coming from millions of connected vehicles.

Manufacturers can no longer incrementally improve innovation, but must transform to become disruptors or risk being disrupted themselves. CIOs and IT leaders should use AI to improve product innovation. This session will provide attendees an overview of insights and lessons learned from real world examples.

Let us, Gartner, you and your peers, put on the table what are the megatrends that are and will drive the future in manufacturing. Let's discuss the applicability of these trends today and also play a devil's advocate game. The expectation is that you will leave with enough "ammunition" to battle the introduction of new technologies in your business organization environment.

New manufacturing technologies are driving buyer demand for customized products and services. The evolution from modest product enhancements to a radically new customer offering will be facilitated by these technologies. Yet this transformation is not possible without the appropriate infrastructure and security. Learn what is necessary for IT to support the evolution that you will experience through 2023.

Join your peers to discuss using Big Data/BI/Analytics to increase business performance in Manufacturing. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Join to discuss how IT can be transformed from a facilitator to a leader in Manufacturing Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the manufacturing industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Have you successfully implemented AI solutions to your manufacturing processes? What kind of problems were you able to solve with AI? How did you build your business case? Did you use internal or external resources? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

What CIOs should now do about IoT growth — Gartner is now projecting shipments of 7.6 billion IoT endpoints in 2021; 2020 shipments are down from 6.5 billion units in the 2016 forecast to 5.9 billion units in the 2017 forecast. Annual shipments are projected to grow at a 32% from 2016 through 2021. What can or must CIOs do to ensure their organizations will not fall behind competition and what are the basic concerns and actions to be taken in terms of IoT security.

Manufacturing organizations who find artificial intelligence to be confusing and strategically disconcerting will benefit from developing an internal organizational unit that can establish a direction and manage progress. Multiple kinds of centers of excellence are appropriate in this context, so organizations must set their goals and develop staff and strategy.

Digital ambitions are intensifying. Business opportunities are better understood as are the challenges. Technology vendors are introducing new on-demand capabilities even as operating companies build new internal capabilities. Digital collaboration is increasing among companies as is the quest for distinctive IP. This session will address questions of how all these forces are blending together in the midterm, and the implications for CIOs.

As digital ambitions intensify, so do the nontechnical barriers to change. What are the forces behind these barriers? How can they be hacked (i.e., quickly fixed)? What are the options for CIOs and IT leaders? This session addresses how CIOs can hack culture and bring digital innovations to scale more rapidly.

Energy and utility companies are predominantly in the early stages of their digital transformation. Digital technologies hold great promise to optimize utility operations while disruption resulting from digital innovation at the grid edge creates new opportunities for digital energy provisioning. In this session, we will explore stages of your digital journey (ambition, design, deliver, scale or refine) and share best practices for overcoming common digital transformations challenges.

The typical oil and gas IT operating model has been optimized for cost-effectiveness and service delivery. This model is challenged by the changing role of IT and growth of information and technology capabilities throughout the enterprise. This session explains how oil and gas CIOs can understand the forces driving change and apply a framework for design of a new IT operating model.

This industry-oriented workshop will address why oil and gas companies are elevating their digital ambition and positioning themselves to capture a digital future (while also minimizing the risk falling victim to sudden digital disruption).

Not an apocalypse, but retail is in an evolutionary event nonetheless. Only those that can adapt quickly will survive over the long haul, but what is next for retail? New growth generated by emerging technologies, alternative and adaptive business models and very curious partnerships all must be considerations. Come explore these and other scenarios which will position retailers for success in 2025 and beyond.

Winning in retail today requires a digital business ecosystem that extends beyond a retailer's typical suppliers. This session will review recent examples of retailers who have developed strategic partnerships or made acquisitions to strengthen their core competencies, competitive advantage and customer value proposition.

Join to discuss how IT can be transformed from a facilitator to a leader in Retail Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the retail industry? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Grocers and non-grocers, are battling to win customers through fresh grocery options. This session will look at how these retailers are creating a strategic advantage by leveraging their fresh grocery offering to secure market share and increase loyalty for more than just food.

Chick Fil A' s explosive success is driven by outstanding customer service, a laser focus on products and a keen understanding of their customers and their markets. Learn Chick-Fil-A is leveraging location intelligence to bring precise, market level insights into their enterprise growth strategies.

Many retail companies are still organized to successfully operate in silos instead of structured, to support unified commerce and digital business. This session will assess retailers who have "gotten it right" and offer inspiration on how to transform your own organization with an organization structure that blends human capital, machines and partners for digital business success.

Digital business requires new measurement criteria. This session will provide definitions and examples of key digital business KPIs that retailers need to implement in store, merchandising, supply chain, digital commerce, marketing as well as in supplier relations with CPG/manufacturing partners.

Discuss successes and failures in encouraging innovation and creativity in Utilities. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Utility business is driven by four D forces: Decarbonization, decentralization, digitalization and democratization.The new energy provisioning, either centralized or decentralized, will require access to an open energy delivery infrastructure that will resemble internet. This presentation will highlight forces shaping utility sector, explore new Internet of energy operating models and highlight key enabling technologies such as digital platforms and blockchain.

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Energy and utility companies are predominantly in the early stages of their digital transformation. Digital technologies hold great promise to optimize utility operations while disruption resulting from digital innovation at the grid edge creates new opportunities for digital energy provisioning. In this session, we will explore stages of your digital journey (ambition, design, deliver, scale or refine) and share best practices for overcoming common digital transformations challenges.

Energy utilities face a decade or more of unpredictable, disruptive operating conditions. Taking the four scenarios (survivalists, landlords, explorers, pioneers) for the future as a framework, this workshop will enable participants to identify, design and establish KPIs that will enable utilities to plan and act on the scenario that best suits their chosen business model and strategy.

This presentation will provide an overview of strategic roadmap for transforming internally focused CIS applications into a utility customer experience digital technology platform. The approach will leverage several Gartner frameworks including strategic technology matrix, Hype Cycle and pace-layered architecture to help clients transform monolithic back-office application into a new set of capabilities required for digital utility transformation.

It can be challenging to recruit and retain diverse talent in the Utilities industry. Join this Meetup to discuss which techniques you have found to be effective, as well as those you would not recommend. How are you attracting young talent to your organization? How are you attracting and developing women in IT? What challenges have you faced during the recruiting process? What feedback have you received from exit interviews? What is your organization doing to make positive changes for the future? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers and session moderator will be looking forward to meeting with you.

AI technology engenders both massive promise and provokes striking fears in the utility industry. Democratizing AI is a framework for thinking about creating the right kind of AI for your organization and doing the best thing possible to unlock its value — making sure everyone has access to it.

Our biggest hurdle to digitalization is the culture of our employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.