View By:

Agenda / Topic

Want to view the conference agenda based on your key priorities? Explore more than 350 sessions on artificial intelligence, business intelligence and advanced analytics, digital business transformation, emerging technologies, security, cloud and more:

Artificial intelligence (AI) projects can be complex. These conference sessions provide the practical advice and insights you need to leverage the full capabilities of AI:

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Expanding the Capabilities of AI in the Banking and Financial Services Domain

Gregory Flaherty, Executive Partner, Gartner

Premise: Machines are becoming exponentially smarter. The penetration of AI in this domain is expected to grow as well. Leveraging Gartner’s strategic AI framework, CIOs can communicate the risks and benefits of “intelligent” capabilities to the customer. As such, AI can be leveraged to get ahead of the proliferation of data availability, rapid processing needs, enable the ease of mobility, and manage the robustness of open source software contributing to business strategy. This interactive discussion will center on how CIOs can leverage the framework to show CEOs how to leverage AI to increase agility, enhance customer experience, grow revenue, and manage cost savings. Discussion topics will include: Why AI? How is your organization using AI? What are the governance requirements to implement AI?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Artificial Intelligence (AI): The Nervous System of Your Retail Organization

Robert Hetu, VP Analyst, Gartner

AI in retail is poised to experience a surge of projects through 2021. Use cases span the entire business value chain, focused on automation for cost savings and customer experience. However, AI will have a larger role, functioning as the nervous system for the organization, supporting continuous adaptation. In this session, we will explore AI examples, and a use case development framework.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

The New Face of Higher Education Learning — Online, Outsourced and On-Demand

Glenda Morgan, Sr Director Analyst, Gartner

The global landscape of learning in higher education is changing in some obvious but also less obvious ways. The key aspects of this shift are the move toward online learning, toward outsourcing all kinds of support for learning and creating models that enable learning on demand. How can CIOs prepare their institutions for these changes and help them make good decisions in each of these areas? This session will give leaders the frameworks they need to guide their organizations.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Microsoft: AI and the Opportunity for Government Transformation

Susie Adams, CTO Microsoft Federal, Microsoft

It’s believed that AI will become an integral part of our lives, etching itself into the fabric of our economy and society. As government and technology leaders, we see the potential of AI to transform the way we live and work but need to make sense of the risks it presents. Our responsibility as leaders is to frame an inclusive and ethical approach to AI and the digital economy, ensuring that everyone is empowered to participate in meaningful ways.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Stefanini: A Human-Centric Approach to Artificial Intelligence in Education

Chris Campbell, Vice President of Information Technology, DeVry University

Fabio Caversan, AI Research & Development Director, Stefanini

Facing higher demands from a digital-first audience, universities are struggling with student satisfaction and retention. Stefanini and DeVry University share how they are co-creating an Artificial Intelligence solution for better CX. We know AI and automation can cut costs, but its crucial role is to provide excellent support and connected experiences. In this case study, we'll show you how a human-centric approach improves student satisfaction.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

NTT DATA: Industry 4.0: Digital Transformation and the OT/IT Inflection Point

Jeff Bergeron, SVP & CTO, NTT DATA

Digital transformation is driving the future of manufacturing via technologies such as intelligent automation, data insight, cloud and artificial intelligence. We see this demonstrated through the convergence of OT / IT, as manufacturers look to drive efficiencies and strengthen customer engagement. Manufacturers that succeed in digital transformation will continue to deliver innovation aligned to business outcomes. Join us to learn how to navigate and drive this complex transformation in your organization.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Disruptive Technologies and Trends in Financial Services

Nicole Sturgill, VP Analyst, Gartner

Financial Services is fraught with disruption from new competitors, regulators, and innovations in technology. CIOs must cut through the hype and identify the technologies and supporting capabilities that present true business opportunities for their firms. Join this session to learn how firms are using disruptive technologies such as AI, Open Banking, Blockchain and others to unleash new capabilities and drive business growth.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Design, Deliver and Scale Your Government AI Strategy

Rick Howard, VP Analyst, Gartner

Government CIOs report their organizations’ struggle to define a strategy to leverage AI. This presentation will help CIOs gain stakeholder support for AI adoption by crafting an effective AI strategy and roadmap that delivers results quickly and scales over time by optimizing existing data, workforce skills and off-the-shelf technologies.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Using AI to Transform and Supercharge the Insurance Enterprise

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Interest and excitement around artificial intelligence has been growing in the insurance industry, however most insurers are unsure of the right use case. Insurers must understand the potential of AI across their value chain for automation and decision support. This presentation will explore how AI can support insurance transformation as well as process optimization, including review of adoption rates and lessons learned from early adopters.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

Microsoft: Future Proof Manufacturing Operations with AI

Indranil Sircar, CTO, Manufacturing Industry, Microsoft

We are at one of the most pivotal times in manufacturing today. Industry 4.0 has elevated us to new levels of transformation in every area of the core value chain, from R&D to factories to the end-to-end supply chain. Learn how manufacturers are leveraging AI, mixed reality and the cloud to put people at the center of their technology experiences to optimize operations, enhance productivity and empower new business outcomes.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

DXC: Digital Insurance: Turning ideas into reality through people, culture and technology

John Furlong, Vice President and the Chief Information Officer for Group Insurance, GUARDIAN LIFE INS - NY

For insurance companies to successfully transform to accelerate time to market, win customers and grow, they must embrace new technologies and approaches. Hear how one of the largest U.S. mutual life insurers is using an enterprise-wide Agile Development Model to speed product development. Also see how they employ AI and robotics to improve the triage process for inbound requests, managing hundreds of emails in a matter of minutes versus weeks.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

AI Enabled Transformation in Manufacturing – CIO's Essential Contribution

Ellen Eichhorn, Sr Director Analyst, Gartner

AI transformation introduces disruptions both foreseen and unforeseen. To deliver prudent, consistent, and ethical responses to these disruptions, both organizational and regulatory rules must be defined and understood with a strong governance commitment. Governance separates shadow from transparency and mistake from intent. It is an essential part of your AI journey capturing integrity, privacy, empowerment, and operational excellence.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Autonomous Things, Where We Are and How IT Can Move Us Forward

Michael Ramsey, Sr Director Analyst, Gartner

A look at how autonomy is filtering into numerous manufacturing industries and the impact it will have. This will show how the progression will move gradually toward complexity and how that can be used to plan a company’s adoption of the technology and how IT can help to enable it.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: Government Planning for Robotic Process Automation – How to Extend Beyond Quick Wins

Dean Lacheca, Sr Director Analyst, Gartner

Robotic Process Automation (RPA) is growing in popularity across government. Bring your questions to this interactive session where we will discuss the trends and risks associated with RPA, including seeing it as a destination rather than just a step along the journey and letting uncontrolled adoption occur without proper governance.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Microsoft: Digital Transformation – Ensuring the Vision of the Future

Monty O'Kelley, Digital Architect, Microsoft

In this session we’ll explore the vision of Digital Transformation – what is happening all around you that you can miss if you are not careful. We will explore the definition of “true” Digital Transformation and provide some key “landmarks”, using the Banking Industry as just one case point. Come learn how you can identify digital change factors within your own enterprise to navigate your course on your digital vision journey.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Hype Cycle for Artificial Intelligence

Svetlana Sicular, VP Analyst, Gartner

The AI hype is slowly reducing. Early practitioners become more realistic in knowing what to expect and how to succeed. This presentation will explain how to use the AI Hype Cycle to plan, calibrate and set expectations of stakeholders. Learn what AI aspects you can exploit for productivity today and gain ideas for successful innovation.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

MicroStrategy Inc.: AI-Powered Zero-Click Intelligence

Vijay Anand, Vice President Product Marketing, MicroStrategy

Paul Auffermann, VP, DataRobot

Come on down to the ‘game show’ where contestants face off to solve everyday business challenges. Their only difference? One is armed with MicroStrategy HyperIntelligenceTM—the new class of analytics where answers surface with zero clicks. HyperIntelligence instantly reveals insights from enterprise data assets—integrated with predictive and prescriptive answers sourced by DataRobot—that are embedded in emails and business applications people use every day.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

EdgeVerve: Maximizing value from AI to build the Future-Ready Enterprise

Atul Soneja, Global Head of Edge Products and Infosys Nia, EdgeVerve

A fire side chat with AI experts and practitioners on how businesses can adopt and scale AI enterprise wide, while assessing the overall value and risks. Join this session to understand how enterprises can move beyond the hype to build smarter businesses with the power of AI and machine learning and maximize their ROI

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

IBM: AI is Not Magic: How to Build an AI Strategy to Make Better Decisions

Dan Hernandez, Vice President, Data and AI, IBM

While we understand the power of AI, many of us aren’t sure how to fully unleash its potential. The reality is: AI is not magic. There is no wand to be waved at enterprise inefficiencies, and having the technology alone is not enough. Attend this session for a behind-the-scenes look at how you can modernize your data architecture to make your data ready for an AI and multicloud world and learn how companies are putting AI to work.

Monday, October 21, 2019 01:10 PM|Monday, October 21, 2019 01:30 PM

Kofax: Discover the cloud-enabled, AI-powered Intelligent Automation Platform

Chris Huff, Chief Strategy Officer, Kofax, Inc.

Chris Huff, Chief Strategy Officer at Kofax shares how leading organizations leverage the cloud for delivering Intelligent Automation technologies. This must-attend session presents the path to scaling Intelligent Automation across any enterprise function, vertical industry, around the globe.

Monday, October 21, 2019 01:30 PM|Monday, October 21, 2019 02:00 PM

Gartner Zone: Are You Maximizing Your Security Operations (SecOps) Capabilities?

Luke Simonetti, Expert Partner, Practice, Gartner

A look at how the development of SOCs, in terms of both technology and operating models, has stagnated and new paradigms are emerging as automation and machine learning are creating a new paradigm from within which the CSOC Analysts and CIRT teams must apply a new focus. Learn from our consultants on emerging trends in hybrid SOC operating models, how the L0 to L4 is supported today leveraging outsourcing and how new cloud-based challengers are leveraging AI and ML to do more with less people than traditional SOC with 20 people.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Top 10 Data and Analytics Technology Trends That Will Change Your Business

Rita Sallam, Distinguished VP Analyst, Gartner

The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Cloudera: The Enterprise Data Cloud - Delivering Business Speed and IT Control

Mick Hollison, CMO, Cloudera

Enterprises recognize the transformative power of data, but most struggle to unlock any real value from it. And only a scant few are delivering on the promise of machine learning and artificial intelligence. Find out how a new data management architecture called an enterprise data cloud can provide actionable insights on any data anywhere from the edge to AI for true business transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

AWS: Differentiation Through Innovation

Sandy Carter, VP, Windows and Enterprise Workloads, Amazon Web Services

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations, of any size, to truly differentiate their business through innovation. We will share a number of examples of how customers are innovating on AWS to differentiate their business by improving pace of innovation, getting to market faster, creating new products, and scaling innovative ideas globally to stay ahead of the changing business needs.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Microsoft: Enabling Your Business with Microsoft Azure

Arpan Shah, General Manager, Azure Marketing, Microsoft, Microsoft

Enterprise customers are choosing Microsoft Azure for their digital transformation. This session will share examples of enterprise customer scenarios and success with Azure and cover topics including hybrid, migration, modernization and AI.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

r4: Why Cross-Enterprise AI Is the Next Big Thing

David Bradley, EVP Solutions, r4 Technologies

We’ve reached the limit of what we can accomplish working in silos. “Cross-Enterprise AI” – a new category of AI – makes it possible to eliminate the silo problem with no time-consuming transformation projects.

Come understand better business outcomes within a few months: bring in internal & external data without data cleansing, create an AI model of a business, support multiple use cases, & drive automated actions with existing systems.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

Survival of the Fittest: Leveraging Data and Analytics to Compete in Today’s World

Speaker: Joe Lichtenberg, InterSystems

Competition is more intense than at any time in the past. Innovations from startups & established competitors is driving need for new revenue sources & optimizing existing operations. From requirements for higher performance & scalability, implementing an open API strategy, to deploying MLOps, a sound data management strategy should be at the core of every organizations’ plan for growth and survival.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

IBM: Crossing the AI Chasm: Learnings from Leaders Who Successfully Went from Experimentation to AI

Kim Storin, VP, Cognitive Systems, IBM, IBM

Hillery Hunter, Vice President & CTO IBM Cloud, IBM

Margaret Dawson, Vice President, Products and Technologies, Red Hat

Hilary Mason, Mad Scientist, Something New

AI is becoming table stakes when it comes to IT transformation. While many IT leaders see the value that AI could potentially bring to their organization, only a small percentage of them are transforming with AI and seeing incredible results. This means that over 70% of global corporations are struggling to cross the AI chasm and moving from isolated experiments to AI at scale. Hear stories from IT leaders that have successfully crossed the AI chasm - the good, the bad and what every IT leader should know as their organization transforms.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

ServiceNow: US Air Force Talent Management Digital Transformation

Dr. Michael A. Parker, Chief Information Officer, A1, Air Force Headquarters

Barbara Lee, Associate Director and Deputy CIO, A1, Air Force Headquarters

In this session, you will hear from A1, US Air Force CIO Dr. Michael A. Parker and Associate Director and Deputy CIO Colonel Barbara Lee about their journey to transform today’s problems into tomorrow’s solutions for the next generation of Air Force employees

Tuesday, October 22, 2019 12:30 PM|Tuesday, October 22, 2019 01:30 PM

Federal Lunch: Dispel Your Most Common Myths and Misconceptions About Artificial Intelligence

Saniye Alaybeyi, Sr Director Analyst, Gartner

The hype around artificial intelligence has led to many myths. CIOs must separate AI’s reality from the myths to devise future strategies, or enhance existing ones, that will deliver real business value outcomes. While debunking misconceptions, this high energy presentation helps CIOs successfully define what AI means for them, find business value in AI; mitigate AI’s bias, lack of transparency and security risks that inhibit adoption; and operationalize AI within line of businesses that CIOs serve.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

IBM: The Competitive Edge Lies Within: Data and Storage

Bina J Hallman, VP, IBM Storage, IBM

Businesses that harness the power of data have a significant competitive advantage. How can you deliver unified data access to accelerate AI? Find out how to make your data smarter and faster. This session will help you better understand the unique requirements AI applications put on the storage infrastructure and how you can build the solid foundation to power your AI initiatives.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

Board International: The Power of Building a Data-Driven Future

Adrian Alzona, Director Of Information Technology, Rossdown Natural Foods

In 2015, Rossdown Farms & Natural Foods needed a ‘single version of the truth', accelerating the need for a Business Intelligence software to simplify/speed up their planning and reporting processes.They needed an enterprise-wide solution that would be available to all end users. Board’s all-in-one solution for performance management, BI and predictive analytics streamlined their processes and allowed for execution of their corporate goals.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Darktrace: Enabling Innovation with Cyber AI

Justin Fier, Director for Cyber Intel and Analysis, Darktrace Inc.

Between cloud, IoT, 5G, and global supply chains, the modern enterprise is increasingly complex. This session will explore how even as digital transformation projects and innovation centers push businesses’ boundaries, they also expose organizations to novel cyber-threats. In an era of constant change, Cyber AI that detects and stops threats in real time enables businesses to keep pace with innovation while also keeping pace with cyber-attacks.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Digitate: Customer Case Study: How Meijer Achieved Zero-Support IT Operations with ignio™

Join us to hear Melody Langeland, Meijer's Sr. Director Information & Technology Services, explain how they are leveraging ignio™ and its AI/ML capabilities to move towards a Zero-Support IT organization. She will cover the value delivered by ignio for Applications & Batch Operations in business-critical functions like Retail, Merchandising and Supply Chain including use cases such as avoiding delays in order fulfillment and shipments to stores.

Tuesday, October 22, 2019 02:00 PM|Tuesday, October 22, 2019 02:20 PM

CITSmart: Improving Customer Engagement Through Machine Learning

Rafael Scalia, US Relationship Manager, CITSmart

Customized automated processes can deliver higher levels of interaction and response, gathered with growth strategies will empower your company’s expansion. CITSmart will talk about how to use Machine Learning, AI, Social Media and platform integration to improve customer engagement with your business.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Present and Future of Artificial Intelligence

Svetlana Sicular, VP Analyst, Gartner

Artificial intelligence adoption has entered the mainstream, but most organizations are in the early stages and still developing their strategy and governance. Get a sense of where you stand and where the industry will progress.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Maverick: Here Comes the Autonomous Leader — AI and Machine Learning at the Top

Mark Beyer, Distinguished VP Analyst, Gartner

Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Masergy: Top Trends & Real-World Applications for AI in Networking & Security

This interactive boardroom session for CIOs and IT leaders will detail:
* Top trends around the use of AI in network automation and application optimization
* Use cases and best practices from innovative companies using AI to manage, optimize, and protect global WANs today
* Critical steps needed to prepare for the move towards secure and autonomous networking

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Microsoft: Leading Your Innovation Journey with Microsoft

Mitra Azizirad, Corporate Vice President, Microsoft AI, Microsoft

David Carmona, General Manager, Microsoft AI, Microsoft

The next wave of technology innovations in AI, cloud, and human-computer interaction will bring new challenges and opportunities to your business. Learn how Microsoft can empower your organization to embrace them and make them real today.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Google: Unlock the Value of AI

Mira Lynn, Manager, Conversational AI, GoDaddy

Andrew Moore, VP Engineering, Google

More than 80% of organizations are using or evaluating AI, but only 14% succeed in harnessing it in production. How can you realize the value of AI? Google’s Head of Cloud AI gives you advice gathered from enterprises who successfully deployed AI. Leave with best practices that you can use today to make AI real for your business.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Cisco: The Top Five Trends Transforming the Workplace and Case Study Panel

Aruna Ravichandran, VP/CMO Global Marketing, Webex/Collaboration , Cisco

Kelly Boyer, Director of Unified Communications & Collaboration, Royal Caribbean Cruises Ltd.

Join this session to learn about the top five trends that are transforming the workplace. Learn how the three influencers: Work Force, Work Space and Work Flow, are shaping the way we engage with colleagues, teams and customers, and the critical role that collaboration plays in shaping customer experiences and employee engagement. Discover insights from customers who are transforming their workplace with AI-enabled collaboration technology.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

IBM: Architecting for Success with Smarter Business Networks

Vijay Pandiarajan, Director of Offering Management, IBM Sterling

Marshall Lamb, CTO, IBM Sterling

Are you ready to modernize B2B connectivity and enable seamless multi-enterprise collaboration – without compromising decades of IT investment? Join IBM for an inside look at how we’re evolving our offerings to help IT and supply chain leaders extend the value of legacy systems with AI, blockchain, and hybrid cloud. Hear how clients and developers are building Smarter Business Networks that drive differentiation.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

GTB Technologies Data Security: The Secret to Successfully Preventing a Data Breach from Insider & Outsider Threats

Daniel Jay, BDM, GTB Technologies, Inc.

How much do you trust the security of your organization in today's digital age?
Would you know if a hacker breached your infrastructure & sent out data?

Would you know if a trusted insider (Employees or authorized users) sent out sensitive data against policy?

Today's data security tools are based on imprecise detection methods. Join us to learn how to stay ahead of the attackers with tools that can accurately prevent a data breach.

Tuesday, October 22, 2019 06:30 PM|Tuesday, October 22, 2019 06:45 PM

AISERA: Cloud, AI & Data-driven Approach to ITSM

Ever thought about an API-driven service desk solution that can provide conversational workflow automation for Cloud and IT to deliver self-service and exceptional employee experience? Wait no more. In this session, Muddu Sudhakar will showcase how AI-driven cloud-native Conversational RPA is helping 3rd party apps, ITSM, CSM and operations within the enterprise to improve employee productivity while cutting costs up to 90%.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

IBM: The Future of IT Infrastructure: How Quantum, AI and Multicloud Will Change Everything

Jamie Thomas, GM, Strategy and Development, Systems

Bala Rajaraman, IBM Fellow, IBM Hybrid Cloud, IBM

Hilary Mason, Mad Scientist, Something New

IBM is open to the future – you should be too. Advances in computing, from AI, to Quantum built with open systems, open communities and hybrid multiclouds, are changing what is possible. Learn from IBM and industry experts on the future of IT and chart your course.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Adobe: Driving Business Success Through Your Customers’ Experiences

Judith Hammerman, Vice President, Adobe Experience Platform, Adobe

Many businesses have invested aggressively in various technologies or have spent countless hours building solutions from scratch to meet ever-increasing expectations for customer experience. This has led to a tangled web of data stagnating in silos and hundreds of different point solutions that are expensive and difficult to integrate. Explore how leading companies are tackling this challenge – stitching data, creating a real-time customer profile and democratizing insights, advancing machine learning, accelerating content creation – to delight customers and drive business results.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Papyrus Software: Enabling Successful Customer Engagement & Corporate Collaboration

Annemarie Pucher, CEO, Papyrus Software

The focus lies on Digital Transformation, Customer Experience (CX) and Business Empowerment with a 360° view of the customer case. With a powerful digital software platform supporting RPA and AI, organizations can introduce a new business model that offers Omni-channel engagement, enhanced customer experience (CX) and streamlined operations. Annemarie Pucher/CEO, Papyrus Software will give insight to the Papyrus digital platform, how Business Value Streams such as handling a request or a claim, processing an order, underwriting a contract and onboarding a customer can be rapidly implemented leveraging the broad generic capabilities of the Papyrus platform solutions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:15 AM

Roundtable: How AI and ML Will Impact the Transportation and Logistics Industry by 2023

Ivar Berntz, Sr Director Analyst, Gartner

Christine Tine, Executive Partner, Gartner

AI and ML will not only impact the efficiency of operations in transportation but it will also transform the business models. The way to apprehend mobility of persons and goods around the world will dramatically change with the raising use of AI and ML. Come and share your experiences — good and bad — on the road, sea and air transport industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:10 PM

Analyst Platform: Automating Threat Response Packages Using Supervised Machine Learning

Analyst Platform identified fundamental gaps in most cyber operations centers that is overwhelming the level of effort required to understand cyber threat information. Our capability, Illuminate, effectively shares across deployed security tools to empower cyber analysts, net defenders, vulnerability analysts, and incident responders to take action to effectively detect, understand, and respond to cyber threat activity as swiftly as possible.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:15 PM

Broadcom: How Observability, AIOps And Automation Transform Customer Experience

Observability means using external outputs like user experience to diagnose the performance of internal systems supporting a service. You need both for full visibility- through predictive insights and fast, automated remediation, your teams can prevent issues before they impact business. In this session we will explore common use cases for faster root cause analysis, early prediction of issues, & automated service-driven proactive remediation.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:15 PM

r4: Why Cross-Enterprise AI Is the Next Big Thing

David Bradley, EVP Solutions, r4 Technologies

We’ve reached the limit of what we can accomplish working in silos. “Cross-Enterprise AI” – a new category of AI – makes it possible to eliminate the silo problem with no time-consuming transformation projects.

Come understand better business outcomes within a few months: bring in internal & external data without data cleansing, create an AI model of a business, support multiple use cases, & drive automated actions with existing systems.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Kofax: Panel discussion – Using AI and Automation, enhancing document heavy processes

Nathaniel Palmer, Director of Solution Architecture, Serco

Chris Huff, Chief Strategy Officer, Kofax, Inc.

David Friedman, Director, Intelligent Automation, Ryder System, Inc.

Diana Rudha, Sr. Manager, Automation, Coyote Logistics

Kofax customers discuss the benefits they’ve realized by reducing friction and manual touch points from document heavy processes. Panelist will share how their strategic goals of reducing costs and processing time were achieved with a combination of Machine Learning, Natural Language Processing and Automation. By attending this session, you will learn from practitioners, benefits and best practices of adopting Intelligent Automation technologies.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Cloudera: The Enterprise Data Cloud - Delivering Business Speed and IT Control

Joydeep Das, VP Product Management, Cloudera

Mick Hollison, CMO, Cloudera

Enterprises recognize the transformative power of data, but most struggle to unlock any real value from it. And only a scant few are delivering on the promise of machine learning and artificial intelligence. Find out how a new data management architecture called an enterprise data cloud can provide actionable insights on any data anywhere from the edge to AI for true business transformation.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Dropbox: The Evolution of Collaboration Tools

David Stafford, Head of Enterprise Solutions, Dropbox

Bryan Mann, Head of Enterprise Architecture, Dropbox

Content has become scattered across desktop and web and between a variety tools. The “tech grind” has made it more difficult to get work done. In this interactive session, we will discuss how to create a digital environment that brings team content and tools together. Drive user productivity by cutting through the clutter and surfacing what matters most.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Aible: Up to 85% of AI projects Fail! Learn from 1000+ AI Projects How To Beat the Odds

Arijit Sengupta, CEO, Aible

Gartner predicts the business value of AI will reach $3.9T in 2022, yet the vast majority of AI / AutoML projects are failing. Don’t make the same mistakes! Hear from AI experts involved in 1000+ projects who wrote an entire book on why “AI is a waste of money”. Hear real-life case studies, surprising lessons learned, and walk away with a new approach to AI that will make you immediately successful!

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Lastline: Hiding in Plain Sight: The Threats You'll Miss Without AI

John DiLullo, CEO, Lastline, Inc.

Matt King, VP of Global Information Security, Belcan

If you think you are going to outsmart the hackers, you are not. The only way to beat them in the future is through the use of AI and automation; hiring another 100 analysts won't stop the most toxic threats, but AI and machine learning will. Learn how customers, Aflac and Belcan, leveraged the power of Lastline's AI to identify threats, reduce dwell times, exponentially reduce false positives and provide high-fidelity alerts.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Tableau: PNC Bank Drives Change with Data

Doug Grindel, VP, Senior Business Intelligence, PNC Bank

Need to enable data-driven decision making to improve customer experience? PNC, a top 10 US bank, created efficiencies and impacted their bottom line by rolling-out analytics in every branch. Hear their journey from 10 Tableau Desktop licenses to over 14,000 dashboard users empowered with data.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Broadcom: Aligning CEO and CIO Agendas: A Data-Centric Approach

Ashok Reddy, General Manager, Broadcom

Many research studies have shown that while CEOs and CIOs are aligned on the importance of digital business transformation, communication gaps and misunderstandings between business and IT leadership can stand in the way of true success. This session will focus on how IT leaders and CIOs can implement a data-centric approach, leveraging AI and ML, to quantify the value they provide and communicate meaningful business metrics to align with CEOs.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How to Engage Senior Executives on AI

Hung LeHong, Distinguished VP Analyst, Gartner

Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Ask the Expert: Best Practices for AI and Machine Learning

Svetlana Sicular, VP Analyst, Gartner

Enterprises are making progress with artificial intelligence as it grows more widespread, along with many mistakes. Bring your questions with you to this interactive session where we’ll discuss best practices and use cases. Overcome obstacles to adoption and succeed by getting answers on how to determine scope, value and risk in your AI and machine learning plans.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM

Now Is the Time for CIOs to Move From AI Pilots to AI at Scale

Bern Elliot, Distinguished VP Analyst, Gartner

CIOs have been testing, prototyping and learning from their AI POCs’ quick wins. But now they have to move beyond that, and transform their organization’s business. To scale AI, CIOs must determine their level of maturity, and address the critical issues for progressing from the next level. Critical areas to address include: identifying areas of business value and the related use cases, curating the needed data, and evolving their workforce.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Denodo: From AI to Digital Transformation: Evolution of Enterprise Data Services at McCormick

McCormick, a widely-known flavor company embarked on a journey to operationalize the flow of information within the organization for a strategic AI project and to set the foundation for a digital transformation explosion. Attend this session to learn how McCormick evolved their enterprise data services with data virtualization, seamlessly connecting to S4 Hana in the cloud and broadening the scope of end user information consumption.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Lastline: 5 Truths of AI in Cybersecurity

Dr. Christopher Kruegel, Co-founder and Chief Product Officer, Lastline, Inc.

There's a lot of myths out there when it comes to the world of AI in cybersecurity. Many solutions are nothing more than a clever set of IF/THEN statements pretending to be "intelligent". What key questions should you ask when choosing to introduce AI into your security stack? Learn 5 of the fundamental truths behind using and choosing an AI solution to help your security teams better defend your organization.

Wednesday, October 23, 2019 06:40 PM|Wednesday, October 23, 2019 06:55 PM

Io-Tahoe: Organizing the Chaos of Healthcare Data With Smart Data Discovery

CHARLES BOICEY, Chief Innovation Officer, Clearsense

Clearsense is leveraging the power of machine learning in data discovery to identify specific fields in medical records, such as medications or allergies, in a fraction of the time previously required. Take a deep dive into how the application of technology, such as machine learning, is speeding up the process of making healthcare data comprehendible, thus shrinking the discovery time from days to hours.

Wednesday, October 23, 2019 07:10 PM|Wednesday, October 23, 2019 07:25 PM

InsightFinder: Autonomous Insights for Enterprise IT Operations


InsightFinder provides innovative patented AIOps technologies extracting insights from both time series data and textual log files, identifying anomalies in real-time, automatically determining root causes for production problems, predicting future incidents, and self-healing before your bottom line is impacted.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

Meetup: Share Your Biggest A-Ha Moment of the Week

What are the top 3 things you're taking away from this year's IT Symposium/Xpo? Did you have an 'a-ha' moment? Will you course correct a strategy or did you gain the validation you need to move forward? Share the insights you've gained with your peers, and perhaps gain a few more in the process. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Scaling AI From POC to Production

Anthony Mullen, Sr Director Analyst, Gartner

The numbers are clear: Gartner Clients are experiencing problems scaling AI from initial POCs to production-ready systems. We look at the hurdles and how to overcome them.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: Applied Infonomics: How CIOs in Midsize Enterprises Can Monetize Their Data (Exclusive for Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in MSEs increasingly recognize that information adds value to their organization beyond operational excellence and decision making. Adopting infonomics practices will help realize business value through a disciplined approach. This session will show CIOs in midsize enterprises how to measure, manage and monetize available information assets

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Building the Data-Driven Insurance Organization: Leveraging Data and Analytics for Optimal Value

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Insurers are increasingly building data mastery and improving their analytical capabilities. This progression has been a significant transformation for most companies as they build new leadership models, tap into new data, build data science capabilities and adopt new technologies. This presentation will overview the key building blocks to data mastery in insurance and review best practices in how to apply data and analytics throughout the value chain. Emphasis will be placed on the relationship between data and analytics to digital insurance success, including examples of how leading insurance organizations are transforming claims, underwriting and other core insurance processes for maximum return on investment.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Artificial Intelligence (AI): The Nervous System of Your Retail Organization

Robert Hetu, VP Analyst, Gartner

AI in retail is poised to experience a surge of projects through 2021. Use cases span the entire business value chain, focused on automation for cost savings and customer experience. However, AI will have a larger role, functioning as the nervous system for the organization, supporting continuous adaptation. In this session, we will explore AI examples, and a use case development framework.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Design, Deliver and Scale Your Government AI Strategy

Rick Howard, VP Analyst, Gartner

Government CIOs report their organizations’ struggle to define a strategy to leverage AI. This presentation will help CIOs gain stakeholder support for AI adoption by crafting an effective AI strategy and roadmap that delivers results quickly and scales over time by optimizing existing data, workforce skills and off-the-shelf technologies.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Treating the Other Chronic Disease Crisis in Healthcare — The Data

Laura Craft, VP Analyst, Gartner

Data is the currency that runs through all services and products in healthcare and every critical initiative you manage depends on its quality and liquidity. Without data there is no digital,without quality data there is no value. This session challenges what you think you know about digital health data dexterity and the imperatives you need to initiate to manage this valuable asset.

Sunday, October 20, 2019 04:30 PM|Sunday, October 20, 2019 05:15 PM

Google: Managing Planet-Scale Data in Financial Services

Richard Pina, Principal Architect, Google Cloud

The velocity, volume and diversity of data are growing at accelerating rates and traditional data curation and persistence techniques cannot keep pace. How do you create data insights from this huge amount of data? What if you could simplify storing, indexing, and relating information and make it easily available to your business users? Learn how you can leverage Google technology to help meet this demand. Hear about use cases in the financial services arena and how to leverage data insights to modernize your business infrastructure.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: BI & Predictive Analytics for HealthCare CIOs

Frank DiSanzo, Executive Partner, Gartner

We see BI & Predictive Analytics especially in both revenue and clinical contexts continue to significantly take up healthcare CIOs & CMIOs mindshare, as they facilitate targeted and clear outcomes for their organization. Please come join your fellow healthcare CIOs / CMIOs for a facilitated peer discussion!

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Government Transformation Begins With Better Data

Rick Howard, VP Analyst, Gartner

Governments are eager to transform the way they work with new technologies such as blockchain or AI. But years of poor data management and governance adds time, risk and expense to these efforts. In this session, government CIOs will learn what they can do to speed innovation by improving data quality and learning from examples of organizations that treat data as a strategic asset.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Alation: Blue Cross Blue Shield - Driving Knowledge Sharing with the Alation Data Catalog

From lowering the cost of healthcare to developing predictive healthcare, every major initiative at Blue Cross Blue Shield is driven by data. Learn how Blue Cross Blue Shield has implemented a unique data governance structure that leverages the Alation Data Catalog to facilitate knowledge sharing across the organizations from non-technical users to data scientists to support its initiatives.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Cisco: Global Network Transformation & Evolving Internet Trends

Shruti Jain, Senior Analyst / Marketing Manager, Cisco, Cisco

Internet access can have a profound impact on economies, education levels, and even mortality rates. Beyond consumer segment, businesses and world governments - all rely on the Internet to conduct their daily business, in turn driving constant network evolution.
The annual Cisco VNI Forecast focuses on global IP traffic growth and Internet trends. In this session, we will identify and analyze technology innovations and provide strategic insights on network transformation, user Internet behaviors and implications.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

MicroStrategy Inc.: AI-Powered Zero-Click Intelligence

Vijay Anand, Vice President Product Marketing, MicroStrategy

Paul Auffermann, VP, DataRobot

Come on down to the ‘game show’ where contestants face off to solve everyday business challenges. Their only difference? One is armed with MicroStrategy HyperIntelligenceTM—the new class of analytics where answers surface with zero clicks. HyperIntelligence instantly reveals insights from enterprise data assets—integrated with predictive and prescriptive answers sourced by DataRobot—that are embedded in emails and business applications people use every day.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: Five Principles of a Modern Data Analytics Strategy

Debanjan Saha, Vice President of Data Analytics, Google

Data platform architectures that were designed in the 1990s are not ready to solve business problems for 2020. Understand how a modern data analytics platform can strip out layers of complexity, common in typical big data solutions, by using fully integrated and serverless services to ingest, store and analyze data seamlessly--and make predictions based on that data--so you can zero in on mission-critical insights. In this session, Google Cloud engineers and industry thought leaders will share the 5 key tenets of a modern data analytics strategy, and how they are helping enterprises to accelerate their data driven digital transformation.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

IBM: AI is Not Magic: How to Build an AI Strategy to Make Better Decisions

Dan Hernandez, Vice President, Data and AI, IBM

While we understand the power of AI, many of us aren’t sure how to fully unleash its potential. The reality is: AI is not magic. There is no wand to be waved at enterprise inefficiencies, and having the technology alone is not enough. Attend this session for a behind-the-scenes look at how you can modernize your data architecture to make your data ready for an AI and multicloud world and learn how companies are putting AI to work.

Monday, October 21, 2019 01:10 PM|Monday, October 21, 2019 01:30 PM

Kofax: Discover the cloud-enabled, AI-powered Intelligent Automation Platform

Chris Huff, Chief Strategy Officer, Kofax, Inc.

Chris Huff, Chief Strategy Officer at Kofax shares how leading organizations leverage the cloud for delivering Intelligent Automation technologies. This must-attend session presents the path to scaling Intelligent Automation across any enterprise function, vertical industry, around the globe.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Top 10 Data and Analytics Technology Trends That Will Change Your Business

Rita Sallam, Distinguished VP Analyst, Gartner

The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Roundtable: Secrets of Success to Data-Driven Digital Business

Alan D. Duncan, VP Analyst, Gartner

Digital business requires organizations to make data pervasive by design and by deed as the basis for "the way we do things here". This roundtable session will provide opportunity to meet with your peers and explore such topics as: How to balance "doing things right" and "doing the right things"? How to set the leadership agenda for both "doing" and "thinking" (with the former providing the basis for the latter)? How to ensure that stakeholders are willing and able to participate in the change to becoming data-driven?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 02:45 PM|Monday, October 21, 2019 03:15 PM

Gartner Zone Technology 101: Understanding Gartner IT Score and IT Budget

Jaime Tirado, New Client Engagement Specialist, Gartner

Join this session to learn how the Gartner IT Score and the IT Budget assessments can help your organization achieve tangible business results. IT Score is designed to help CIOs and IT leaders evaluate the maturity of the IT function in the context of the organization’s business priorities. IT Budget will show how your spending compares to industry averages in a customized report. Preview sample benchmark and diagnostic reports and talk with a Gartner Zone product expert after the session to learn about how your organization can leverage a diagnostic assessment to implement initiatives that drive results.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

iCIMS: How to Mitigate the Chronic Tech Talent Shortage

Al Smith, Chief Technology Officer, iCIMS

Hiring qualified technology talent is one the biggest challenge facing IT, limiting CIO’s ability to drive innovation. Demand for tech talent is outstripping supply by nearly 50%. iCIMS, the leading talent acquisition solution provider, will share insights from analyzing more than 25 million tech applicants, and facilitate a discussion about the most effective ways to find and hire qualified tech candidates.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

MicroStrategy and Freddie Mac: Delivering Insights with ECO

Dennis Tally, Data Strategy & Governance Director, Freddie Mac

Bhavini Amin, Senior Director, Freddie Mac

Freddie Mac knows the importance of data, and they’re focused on Reimagining the Mortgage ExperienceSM for their clients. Meet ECOSM (Evaluate Compare OptimizeSM) Freddie Mac’s new web-based business intelligence tool that aligns data strategy and digital transformation, providing insights to optimize lending strategies and accelerate growth.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

r4: Why Cross-Enterprise AI Is the Next Big Thing

David Bradley, EVP Solutions, r4 Technologies

We’ve reached the limit of what we can accomplish working in silos. “Cross-Enterprise AI” – a new category of AI – makes it possible to eliminate the silo problem with no time-consuming transformation projects.

Come understand better business outcomes within a few months: bring in internal & external data without data cleansing, create an AI model of a business, support multiple use cases, & drive automated actions with existing systems.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Evolve Your Data and Analytics Governance to Prepare for the Future

Ted Friedman, Distinguished VP Analyst, Gartner

Traditional data governance that focuses only on compliance and enforcement is obsolete for digital business. Adaptive data and analytics governance practices that are contextual and elastic are urgently needed. Learn why current practices are now inadequate, how to get the fundamentals of data and analytics governance in place, and how adaptive practices can enable better outcomes.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

IBM: The Competitive Edge Lies Within: Data and Storage

Bina J Hallman, VP, IBM Storage, IBM

Businesses that harness the power of data have a significant competitive advantage. How can you deliver unified data access to accelerate AI? Find out how to make your data smarter and faster. This session will help you better understand the unique requirements AI applications put on the storage infrastructure and how you can build the solid foundation to power your AI initiatives.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

Board International: The Power of Building a Data-Driven Future

Adrian Alzona, Director Of Information Technology, Rossdown Natural Foods

In 2015, Rossdown Farms & Natural Foods needed a ‘single version of the truth', accelerating the need for a Business Intelligence software to simplify/speed up their planning and reporting processes.They needed an enterprise-wide solution that would be available to all end users. Board’s all-in-one solution for performance management, BI and predictive analytics streamlined their processes and allowed for execution of their corporate goals.

Tuesday, October 22, 2019 01:00 PM|Tuesday, October 22, 2019 01:30 PM

Gartner Zone: Gartner’s Modern Data and Analytics Architecture for Digital Transformation

Jason Lewis, Managing Vice President, Gartner

Digital business demands a modern data and analytics platform capable of supporting all aspects of data from acquisition, transformation, storage, analysis and delivery. Advanced analytics is the path to competitive advantage. Organizations with a modern data and analytics architecture can derive insights from information to surpass their competition and achieve market dominance. Join this session to learn how Gartner’s solutions for Technical Professionals evaluates these platforms.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Microsoft: Accelerate Customer Success with Intelligent Business Applications

Brenda Bown, GM, Dynamics Product Marketing, Microsoft Corporation

Navigate your digital transformation journey leveraging next generation innovation with the Microsoft Business Applications. Unlock possibilities that can enable customers, employees, and decision makers through connected, data-driven and intelligent processes. Learn how Microsoft Business Applications are evolving through the Power Platform for holistic customer experiences and building future ready enterprises.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Maverick: Here Comes the Autonomous Leader — AI and Machine Learning at the Top

Mark Beyer, Distinguished VP Analyst, Gartner

Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.

Tuesday, October 22, 2019 02:40 PM|Tuesday, October 22, 2019 03:00 PM

Magic Quadrant for Analytics and Business Intelligence Platforms

Rita Sallam, Distinguished VP Analyst, Gartner

Customers are currently expanding their deployments of modern analytics and BI platforms for users and content with ease of use still a dominant purchasing criteria. However, market consolidation, pricing pressure and shifts to the cloud and augmented analytics are transforming the market.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Google: Unlock the Value of AI

Mira Lynn, Manager, Conversational AI, GoDaddy

Andrew Moore, VP Engineering, Google

More than 80% of organizations are using or evaluating AI, but only 14% succeed in harnessing it in production. How can you realize the value of AI? Google’s Head of Cloud AI gives you advice gathered from enterprises who successfully deployed AI. Leave with best practices that you can use today to make AI real for your business.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

MicroStrategy: John Hancock: Impactful Analytics Apps for Smarter CXOs

Liza Masterson, VP, Business Intelligence, John Hancock

Dennis Tally, Data Strategy & Governance Director, Freddie Mac

John Hancock RPS has built outcome-based models to predict impacts to employee savings & employer costs. Learn how they increased agility & improved customer loyalty deploying mobile apps to thousands of users via MicroStrategy on Azure.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

RingCentral: Avaya and RingCentral accelerates transition of UC installed bases to the cloud

What are the guiding principles that will define the future of communications, journey to the cloud, and what enterprises need to prepare in order to transition smoothly. During this session, you will hear from leading executives at RingCentral and Avaya on the value of this partnership and its impact on shaping the future of UCaaS.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:45 PM

Roundtable: Practical Data and Analytics Strategy for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises need to turn business demand for data and analytics into tangible business outcomes. This roundtable session will provide opportunity to meet with your peers and exchange methods and practices to develop a comprehensive and agile data and analytics strategy that delivers measurable business value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

Verizon: Are You Ready to Be Resilient?

David Grady, Security Marketing Manager, Verizon Business

As compromise-detection technologies become more effective, organizations can now find cyber-criminals lurking in their networks quicker than ever before. But is your incident response (IR) program ready to react? Drawing on insight from the new Verizon Incident Preparedness and Readiness (VIPR) Report, this session will highlight how to avoid the common pitfalls of incident response planning - and how to optimize your organization's IR program.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

GTB Technologies Data Security: The Secret to Successfully Preventing a Data Breach from Insider & Outsider Threats

Daniel Jay, BDM, GTB Technologies, Inc.

How much do you trust the security of your organization in today's digital age?
Would you know if a hacker breached your infrastructure & sent out data?

Would you know if a trusted insider (Employees or authorized users) sent out sensitive data against policy?

Today's data security tools are based on imprecise detection methods. Join us to learn how to stay ahead of the attackers with tools that can accurately prevent a data breach.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Brasil IT+: Everflow: Process Mining is Your Compass in the Digital Transformation Journey

Kleber Stroeh, CEO, EverFlow

Process Mining helps you bridge the gap between data and business insights in the context of your processes. We will showcase process mining cases; including customer journey mapping, reverse engineering of processes, support for Digital Twin, compliance checking, automation, and future trends.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Intel: Digital Transformation: Sinclair Hotel Customer Story

Farukh Aslam, CEO, Sinclair Holdings LLC

Lucian Fogoros, Co-Founder & Managing Editor, iiot-world.com

Stacey Shulman, Chief Innovation Officer, Intel Corporation

Sinclair Holdings President and CEO Farukh Aslam presents the real-world story of opening The Sinclair Hotel, and how advanced technology is making new customer experiences possible. Join the creator of this ground-breaking all-digital hotel for a conversation about innovation and leadership from the use of state-of-the-art Intel IOT functionality such as digital smart signage, sensors and gateways, intelligent restaurant sinks and appliances.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Adobe: Driving Business Success Through Your Customers’ Experiences

Judith Hammerman, Vice President, Adobe Experience Platform, Adobe

Many businesses have invested aggressively in various technologies or have spent countless hours building solutions from scratch to meet ever-increasing expectations for customer experience. This has led to a tangled web of data stagnating in silos and hundreds of different point solutions that are expensive and difficult to integrate. Explore how leading companies are tackling this challenge – stitching data, creating a real-time customer profile and democratizing insights, advancing machine learning, accelerating content creation – to delight customers and drive business results.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

NetApp: Data Driven Transformation in Healthcare – How Healthix is Innovating to Improve Care for Millions of Patients

Todd Rogow, President & CEO, Healthix

Healthix, the largest public HIE in the nation, is operationalizing healthcare data in new ways. Driven by cutting edge technologies, large amounts of data can be collected, aggregated and made available to enhance care coordination and deliver real time life-saving information, while respecting patient privacy. In this session, CEO Todd Rogow will discuss Healthix’s vision for mobilizing healthcare information which helps to provide better treatments and outcomes for millions of patients while it increases understanding of patient population trends.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Special Interest Group: Changing Behavior with the Adaptive Governance Model

Joe Pignatello, Leadership Partner, Gartner

Alan Braybrooks, Leadership Partner, Gartner

In this Special Interest Group (SIG) session, we will discuss the challenges that all organizations face with data & analytics governance. As self-service tools and working with data becomes even more democratized across the organization, it becomes even more imperative to apply governance to ensure proper and safe usage of information. However, traditional models of governance are typically one size fits all, policy-driven and control-oriented structures. A new way of thinking about governance is required that is more dynamic and enabling to the business.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:10 PM

Analyst Platform: Automating Threat Response Packages Using Supervised Machine Learning

Analyst Platform identified fundamental gaps in most cyber operations centers that is overwhelming the level of effort required to understand cyber threat information. Our capability, Illuminate, effectively shares across deployed security tools to empower cyber analysts, net defenders, vulnerability analysts, and incident responders to take action to effectively detect, understand, and respond to cyber threat activity as swiftly as possible.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:15 PM

r4: Why Cross-Enterprise AI Is the Next Big Thing

David Bradley, EVP Solutions, r4 Technologies

We’ve reached the limit of what we can accomplish working in silos. “Cross-Enterprise AI” – a new category of AI – makes it possible to eliminate the silo problem with no time-consuming transformation projects.

Come understand better business outcomes within a few months: bring in internal & external data without data cleansing, create an AI model of a business, support multiple use cases, & drive automated actions with existing systems.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Kofax: Panel discussion – Using AI and Automation, enhancing document heavy processes

Nathaniel Palmer, Director of Solution Architecture, Serco

Chris Huff, Chief Strategy Officer, Kofax, Inc.

David Friedman, Director, Intelligent Automation, Ryder System, Inc.

Diana Rudha, Sr. Manager, Automation, Coyote Logistics

Kofax customers discuss the benefits they’ve realized by reducing friction and manual touch points from document heavy processes. Panelist will share how their strategic goals of reducing costs and processing time were achieved with a combination of Machine Learning, Natural Language Processing and Automation. By attending this session, you will learn from practitioners, benefits and best practices of adopting Intelligent Automation technologies.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Stefanini: A Human-Centric Approach to Tailor Technology for Transformative Results

Fabio Caversan, AI Research & Development Director, Stefanini

Frustrated with technology that fails to deliver value? Is it more hype than helpful? Get results with technology designed for business objectives. Stefanini provides two examples of a human-centric and business-value approach to leverage automation. In one case, AI, social listening and predictive analytics empower Toyota decision-makers. The other, an autonomous drone and IoT for faster, safer and more reliable inventory measurement at Yara.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Google: Breaking Database Boundaries for Apps at Any Scale

Paul Strong, Technical Director, Office of the CTO , Google Cloud

How do you migrate the data platforms that underpin your critical business infrastructure to the cloud? Not to mention, modernizing these systems so you can take full advantage of the data? Come hear about a different approach to this challenge that will help you transform and grow your business.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Emerging Practices for Data and Analytics Strategy

Mike Rollings, VP Analyst, Gartner

For some enterprises, data and analytics has become a primary driver of business strategy. For many, it is a top priority investment. For all, data is an asset. Data and analytics is not its own discipline anymore: It is a set of capabilities in support of a wider digital transformation strategy. A program is not enough. This session discusses how to build a modern data and analytics strategy.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM

Workshop: Practical Data and Analytics Strategy for Midsize Enterprises (Exclusive to Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises need to turn business demand for data and analytics into tangible business outcomes. This workshop will guide MSE CIOs in how to use Gartner’s strategy compass to develop a comprehensive and agile data and analytics strategy that delivers measurable business value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 02:45 PM|Wednesday, October 23, 2019 03:15 PM

Gartner Zone: Pragmatic Guidance to Accelerate Your Data and Analytics Program with Gartner Consulting

Rene Van Diepen, Director Consulting, Gartner

Organizations across commercial and public sector spheres are facing increasing pressure to deliver value to shareholders and citizens. Data and analytics aren’t just a nice to have, they are a must have that function can vault an organization ahead. While expectations are high, organizations remain challenged in demonstrating the value of their data assets, prioritizing investments and helping to accelerate the business in delivering real outcomes. In this presentation we will cover practical steps your organization can take to maximize value from its data assets.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Tableau: PNC Bank Drives Change with Data

Doug Grindel, VP, Senior Business Intelligence, PNC Bank

Need to enable data-driven decision making to improve customer experience? PNC, a top 10 US bank, created efficiencies and impacted their bottom line by rolling-out analytics in every branch. Hear their journey from 10 Tableau Desktop licenses to over 14,000 dashboard users empowered with data.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 04:50 PM

Spotlight Session: How to Optimize Business Value from Data and Analytics Investments …Finally

Rita Sallam, Distinguished VP Analyst, Gartner

Data and analytics must become strategic to organizations as they digitally transform. Yet most organizations don’t have a systematic way to assess and optimize their data and analytics (including AI) investment options. The Return Opportunity Appetite Risk (ROAR) Portfolio Optimization Model is a framework to help CDOs, CIOs and data and analytics leaders across the organization identify, prioritize and select combinations of investments in data and analytics (value streams) that optimize business impact and align to key business initiatives and strategic intent. The content in this Spotlight session is a product of the Gartner Fellows Program designed to create high-impact intellectual capital beyond regular research.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How to Practically Implement the Modern Data and Analytics Governance

Dimitris Geragas, GVP, Gartner

While governance is a key and necessary element in data and analytics, it is many times deployed as a bureaucratic impediment to success. Organizations need to be able to offer more structures to accommodate innovation, change and the new technology enablers. This session will describe the new roles of governance and the resulting models.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Ask the Expert: Best Practices for AI and Machine Learning

Svetlana Sicular, VP Analyst, Gartner

Enterprises are making progress with artificial intelligence as it grows more widespread, along with many mistakes. Bring your questions with you to this interactive session where we’ll discuss best practices and use cases. Overcome obstacles to adoption and succeed by getting answers on how to determine scope, value and risk in your AI and machine learning plans.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM

Data Storytelling With Multiexperiences

Marty Resnick, Sr Director Analyst, Gartner

Data storytelling promises a more engaging means of communicating findings and situational awareness than reporting or data visualization alone. Data storytelling combines data visualization with narrative techniques across multiple experiences and channels. This session shows you how to build your best, most impactful data story.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Looker: The Future of Business Intelligence Isn't A BI Tool

Daniel Mintz, Chief Data Evangelist, Looker

Enterprises today use thousands of SaaS applications and business systems that create more data than ever before, resulting in a struggle for users to gain holistic and actionable insights. Looker’s data platform finally provides a solution to simplify the whole data lifecycle — from data prep and governance to delivery and action.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 10:45 AM

Celonis: Frictionless Future: Process Excellence helps NY Foundling Support Foster Children

Arik Hill, Chief Information Officer, The New York Foundling

Lori Wheeless, AVP, IT Services, The New York Foundling

Process excellence is vital for every organization, but when you’re one of NYC’s largest nonprofits for children and youth, optimizing processes toward real outcomes is mission critical. NY Foundling is a digital innovator, using technologies like Celonis to deliver on their mission. Join the CIO Arik Hill and the executive team behind this digital transformation as they share how they’re leveraging technology to improve outcomes for children.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

Meetup: Share Your Biggest A-Ha Moment of the Week

What are the top 3 things you're taking away from this year's IT Symposium/Xpo? Did you have an 'a-ha' moment? Will you course correct a strategy or did you gain the validation you need to move forward? Share the insights you've gained with your peers, and perhaps gain a few more in the process. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 11:20 AM

Magic Quadrant for Data Management Solutions for Analytics

Rick Greenwald, Sr Director Analyst, Gartner

The Magic Quadrant for Data Management Solutions for Analytics evaluates the vendor landscape for data management solutions. This session will provide an overview of the Magic Quadrant and point out a few of the major trends shaping that market.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Future of Data Management

Mark Beyer, Distinguished VP Analyst, Gartner

The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Ask the Expert: Practical Applications of AI in Healthcare

Jeff Cribbs, VP Analyst, Gartner

Laura Craft, VP Analyst, Gartner

This session will explore and use cases and solution approach for AI in healthcare. We will discuss how to discern hype from reality and make AI investments that drive business and clinical outcomes.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 11:30 AM|Thursday, October 24, 2019 12:00 PM

Gartner Zone: Enterprise IT Leaders Data and Analytics Member Case Study

Ibrahim Itani, Leadership Partner, Gartner

In this session, a Gartner Leadership Partner will walk through some of the top challenges that senior data and analytics leaders face today and how they’ve overcome obstacles. This session features a data and analytics member case study highlighting successful achievement of business outcomes.

Thursday, October 24, 2019 12:10 PM|Thursday, October 24, 2019 12:25 PM

Zenoptics: BI Tool Proliferation? Analytics Catalogs Are a Must Have-They will Save You Millions

Saurh Khera, CEO, Zenoptics

Analytics Catalogs! What are they and why are they important? This session will highlight the value and use cases of this new category of products that are designed to increase knowledge worker productivity, to provide self-service report governance, and to provide usage statistics that will facilitate significant reductions in both seat licensing and maintenance cost. Total savings >35% of your existing reporting infrastructure budget.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Ask the Expert: Fundamentals of Data & Analytics Governance

Ted Friedman, Distinguished VP Analyst, Gartner

Many organizations struggle with gaining engagement, formalizing roles, and implementing policies for governing their data and analytics assets. Bring your questions about how CIOs and IT leaders can facilitate establishing the pillars of an effective data and analytics governance program.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

The Future of Data and Analytics: Tales and Trends From the Center to the Edge

Frank Buytendijk, Distinguished VP Analyst, Gartner

Data and analytics is a field in motion. Many trends help reshape D&A on an entirely different level. From being a discipline of its own, to being a set of capabilities in support of the wider digital transformation. Picking up on key trends is an essential part of strategy. But not all trends are the same. Which “givens,” “shifts,” “flips” and “questions” do we see in D&A strategy, organization, governance and technology? And how do you make them part of your overall strategy?

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

The New Risk Mandate: Dynamic Risk Governance

Malcolm Murray, VP, Team Manager, Gartner

Digitalization means risks are rapidly changing, leading to increased demands on risk management. Today’s risk management, however, suffers from some severe limitations. The new risk mandate is for organizations to adopt dynamic risk governance, with risk-tailored governance structures, agile activity-based collaboration and the use of digital technologies as the connective tissue. CIOs have a key role to play in enabling this shift.

Whether you're just beginning to use cloud or are well on your way, these conference sessions will help you improve your cloud and infrastructure strategies and tactics for 2020 and beyond:

Sunday, October 20, 2019 01:15 PM|Sunday, October 20, 2019 02:00 PM

Google: Engineering a Healthier World

Shweta Maniar, Head of Life Sciences, Google Cloud

The pace of change in healthcare is not slowing down; in fact, it is accelerating. Healthcare and life sciences organizations need to ensure their patient’s data is accessible, secure, and useful as part of their digital transformation. In this session hear how Google Cloud is partnering with healthcare organizations to help them make things simpler and easier for patients, caregivers, administrators, employees and researchers alike.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Box: How Digital Technology is Reshaping How Banks Operate 

Bijon Mehta, MD, Financial Services, Box

Today's banks are rethinking how they operate — especially when it comes to engaging customers, automating workflows, and more effectively managing compliance and security requirements. How you manage your content could make or break success for teams across consumer, commercial and corporate and investment banking. Join us to learn how leading companies are rethinking and innovating with new processes and customer experiences in the cloud.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Cisco: Modernizing the Mission

Marcus Moffett, Senior Director of System Engineering and Architectures & CTO US Public Sector, Cisco

Whether you connect with the military, empower educators, or make cities smart—this session will give business relevance to the mission you support. We will explore modernization use cases for IT professionals chartered with educating, protecting, and serving agency departments and their respective constituents. You will learn about real-world use cases covering: deploying secure segmentation, cloud connectivity, and next-generation mobility across education, municipalities, and state and federal governments.

Sunday, October 20, 2019 03:15 PM|Sunday, October 20, 2019 04:00 PM

Google: Mission Possible - Innovation in the Public Sector

James Parr, CEO, Trillium Technologies / Executive Producer, Frontier Development Lab (FDL), Frontier Development Lab

Dan Prieto, Strategic Executive - Federal Gvnt, Google

Government leaders are turning to AI to approach challenges of incredible scale and impact to their communities. They are looking beyond traditional methods to transform the way they work and approach moonshots. Hear from agency leaders as they share best practices and lessons learned throughout their journeys in becoming innovation-first organizations including NASA Frontier Development Lab that is partnering with Google Cloud for an eight-week session of AI-fueled rapid experimentation and iteration to guide them in the search for exoplanets and where intelligent life may be waiting to be found.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

IBM: Cloud First, Digital First: Claiming Competitive Advantage

Emi Olsson, Distinguished Engineer, IBM

Migrating core functions to the cloud has become a business imperative for financial services institutions as they digitally transform their organization. Daunting?
Yes. Necessary? You bet. Join this discussion on the benefits of cloud technology in improving customer experience, increasing time to market and creating cost efficiencies in an open, agile, compliant and secure environment.

Sunday, October 20, 2019 04:30 PM|Sunday, October 20, 2019 05:15 PM

Google: Managing Planet-Scale Data in Financial Services

Richard Pina, Principal Architect, Google Cloud

The velocity, volume and diversity of data are growing at accelerating rates and traditional data curation and persistence techniques cannot keep pace. How do you create data insights from this huge amount of data? What if you could simplify storing, indexing, and relating information and make it easily available to your business users? Learn how you can leverage Google technology to help meet this demand. Hear about use cases in the financial services arena and how to leverage data insights to modernize your business infrastructure.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Government Cloud 2025: Optimizing, Implementing or Fighting?

Neville Cannon, Sr Director Analyst, Gartner

A provocative look into the future to see which of the three potential positions government agencies have taken and what this means if we back time to today, for what they should be doing now.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Digital Business and Edge Computing: Pushing Your Infrastructure to the Edge

Thomas Bittman, Distinguished VP Analyst, Gartner

Digitalization blurs the physical and digital worlds, and leverages new interactions between people, businesses and things. Edge computing complements cloud computing to make digitalization possible - all the way to people and things at the edge. IoT and immersive experiences will require infrastructure everywhere, and the data center will no longer be the center of data.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Bitglass: Securing the Expanding Enterprise Cloud Footprint

For today's enterprise Office 365 is often IT's first foray into the public cloud and the start of a broader "Cloud First" initiative to migrate from premises-based applications to cloud. As your cloud journey extends beyond the most well known cloud platforms, security, risk and compliance considerations change.
In this session, you'll hear case studies from big enterprises on how they have expanded their cloud footprint without unnecessary risk

Monday, October 21, 2019 12:15 PM|Monday, October 21, 2019 01:15 PM

Federal Lunch: Making It Rain: Realizing the Full Spectrum of Cloud Benefits

Gregory Flaherty, Executive Partner, Gartner

Rick Holgate, Sr Executive Partner, Gartner

Many organizations – especially in government -- begin a cloud journey with a narrow view of the reasons and the rationale. The motivations may evolve over time, yet still overlook or ignore some potential benefits: Among them, options for improved resilience and flexibility, and access to native cloud services. Examples and lessons learned illustrate evolving approaches to cloud adoption and ways to continually revisit and accumulate returns.
Exclusive to attendees from the Federal Government.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 12:30 PM|Monday, October 21, 2019 01:00 PM

Gartner Zone: Tame Cloud Complexity With Gartner for Technical Professional's Cloud Decisions

James Handshoe, Sr Principal Analyst, Gartner

Moving to the cloud is difficult. With so many cloud providers and options with each provider, how do you decide what to choose. Gartner Cloud Decisions helps you make those choices and can help you model your application workload to simplify moving to the cloud.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Okta: Modernize IT by shedding AD; Weight Watchers' journey to AD-free

Paul de Graaff, Head of Security & Compliance, Weight Watchers International

Sai Maddali, Product Manager, Okta

While on-prem AD infrastructure ages, many companies are looking to reduce their AD footprint as they move to the cloud. There are still critical AD dependencies that add friction & slow down this journey. In this session, learn Okta's vision in empowering you to reduce your AD complexity, leaving you with a smaller & simpler AD environment. You'll also learn how Weight Watchers embarked on this journey & is making that simple AD world a reality.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: Five Principles of a Modern Data Analytics Strategy

Debanjan Saha, Vice President of Data Analytics, Google

Data platform architectures that were designed in the 1990s are not ready to solve business problems for 2020. Understand how a modern data analytics platform can strip out layers of complexity, common in typical big data solutions, by using fully integrated and serverless services to ingest, store and analyze data seamlessly--and make predictions based on that data--so you can zero in on mission-critical insights. In this session, Google Cloud engineers and industry thought leaders will share the 5 key tenets of a modern data analytics strategy, and how they are helping enterprises to accelerate their data driven digital transformation.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: In it Together - Shared Responsibility in a Hybrid and Multi-Cloud World

Robert Sadowski, Head of Trust and Security, Google Cloud

With the rise of hybrid and multi-cloud environments, how do you ensure you are effectively managing security and risk of your infrastructure? Who is responsible and how do you manage the change? The concept of shared responsibility between provider and customer is fundamental to effectively managing security and risk as organizations move to the cloud. Come learn how you can evolve your risk models and how cloud providers can help you maintain and improve security in a hybrid world.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Zscaler: Navigating the Challenges of Secure Cloud Transformation

Jay Chaudhry, CEO & Chairman, Zscaler, Inc.

Alex Philips, Chief Information Officer, National Oilwell Varco, Inc.

Digital transformation is disrupting 30 years of network security. Now, the IT leaders who rely on these traditional architectures anchored in the datacenter risk inhibiting the business. Today’s world calls for security access services that are hosted in the cloud and can extend to the edge, as close to the user as possible. This requires network transformation. Hear how Alex Philips, CISO at National Oilwell & Varco, took on this challenge by adopting a scalable, cloud-delivered security platform, and saying goodbye to appliances. With Zscaler, his team provides 36,000 users with dynamic access to their applications, has reduced their attack surface, and saves NOV millions in IT costs per year.

Monday, October 21, 2019 01:10 PM|Monday, October 21, 2019 01:30 PM

Kofax: Discover the cloud-enabled, AI-powered Intelligent Automation Platform

Chris Huff, Chief Strategy Officer, Kofax, Inc.

Chris Huff, Chief Strategy Officer at Kofax shares how leading organizations leverage the cloud for delivering Intelligent Automation technologies. This must-attend session presents the path to scaling Intelligent Automation across any enterprise function, vertical industry, around the globe.

Monday, October 21, 2019 01:40 PM|Monday, October 21, 2019 02:00 PM

Magic Quadrant for Low-Code Application Platforms (LCAP)

Yefim Natis, Distinguished VP Analyst, Gartner

We present the history, methodology and the results of the MQ research for the LCAP market.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Higher Education Student Information Systems in the Cloud

Robert Yanckello, Sr Director Analyst, Gartner

This session will explore what is happening in the market of SIS with the move toward SaaS as a primary delivery mechanism. We will explore how to examine the market offering as well as to plan for an effective transition.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Top 10 Trends Impacting Infrastructure and Operations

David Cappuccio, Distinguished VP Analyst, Gartner

As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Contract Negotiation Clinic: Midsize Enterprise CIO's Outsourcing Contracts — From Structure and Content to Proper Uses (Exclusive for Midsize Enterprise Attendees)

William Maurer, VP Analyst, Gartner

Dedicated MSE I&O leaders all too often achieve sub-optimal results when working with outsourcing vendors. The biggest challenge is achieving a fair contract, including what can/can’t be negotiated, exiting cloud contracts, establishing risk-management processes, and driving provider behavior. This session provides attendees key take-aways on how to best negotiate their outsourcing deals.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

IBM: Build Once. Deploy Anywhere. The Next Chapter of Cloud and AI.

Robert Thomas, General Manager, IBM Data and AI, IBM

75% of CEOs see business models shifting from product to experience-based with 85% of leaders viewing AI as critical to their goals. The challenge of app and data sprawl, and siloed tools is driving new considerations for IT leaders; 94% use multiple clouds and only 15% believe they maximize value from data. The next generation of digital transformation will apply agile, standards-based architectures to enable consistency and portability across clouds, and new insights and experiences from AI anywhere.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Cloudera: The Enterprise Data Cloud - Delivering Business Speed and IT Control

Mick Hollison, CMO, Cloudera

Enterprises recognize the transformative power of data, but most struggle to unlock any real value from it. And only a scant few are delivering on the promise of machine learning and artificial intelligence. Find out how a new data management architecture called an enterprise data cloud can provide actionable insights on any data anywhere from the edge to AI for true business transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

ServiceNow: Three Ways the Future of Your IT Can Happen Today

Pablo Stern, SVP IT Workflow Products, ServiceNow

Chad T. Corriveau, Technical Marketing Manager, ServiceNow

David Schirm, Vice President, IT Production Control, Raymond James

IT is the lifeblood of the digital enterprise. More and more, organizations are relying on IT to deliver new and innovative customer experiences, revenue growth, and competitive advantage. Each of these enterprises is realizing that consumer tech experiences – the ones we all now have in our personal lives – have surpassed enterprise experiences. But, why are these experiences so elusive in the enterprise? In this session you’ll learn how ServiceNow delivers the unifying solutions for the future of IT that free employees from the onerous, non-automated processes standing in the way of amazing experiences, while also helping IT unlock huge productivity gains of 20% or more.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Red Hat: Enterprise Open Source at the Core of Digital Leadership

Margaret Dawson, Vice President, Products and Technologies, Red Hat

Whether you’re a digital laggard, or in the middle of a major transformation, this session will give you ideas and new perspectives. We’ll look at what your peers—and successful, open organizations—are doing with enterprise open source and open hybrid cloud. From infrastructure to processes to people, an open approach can help you embrace innovation, move at a faster pace, and attract excited, motivated employees.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

AWS: Differentiation Through Innovation

Sandy Carter, VP, Windows and Enterprise Workloads, Amazon Web Services

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations, of any size, to truly differentiate their business through innovation. We will share a number of examples of how customers are innovating on AWS to differentiate their business by improving pace of innovation, getting to market faster, creating new products, and scaling innovative ideas globally to stay ahead of the changing business needs.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Microsoft: Enabling Your Business with Microsoft Azure

Arpan Shah, General Manager, Azure Marketing, Microsoft, Microsoft

Enterprise customers are choosing Microsoft Azure for their digital transformation. This session will share examples of enterprise customer scenarios and success with Azure and cover topics including hybrid, migration, modernization and AI.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Lenovo: Addressing the CIO Dilemma: A New Approach to Infrastructure Strategy

Ben Martin, Executive Director, Lenovo DCG

Address the number one cost of data centers head-on. Learn how today's leaders are producing cloud-like economics with the security of on-site hardware and how you can move from product-focused to customer-focused and implement data insights and technology as a strategic weapon to compete.

Monday, October 21, 2019 04:00 PM|Monday, October 21, 2019 04:30 PM

Gartner Zone: Ask Gartner Solutions — Is the Public Cloud Cheaper Than My Data Center?

Paul Delory, Sr Director Analyst, Gartner

Organizations using public cloud services often wonder if public cloud services will be less expensive than hosting applications in their data center. Many exceed cloud budget expectations and struggle to establish financial management procedures to continuously monitor cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending using Gartner’s decision-making solutions for Technical Professionals.

Monday, October 21, 2019 04:10 PM|Monday, October 21, 2019 04:30 PM

Hype Cycle for Infrastructure Strategies

John McArthur, Sr Director Analyst, Gartner

This session covers Gartner’s 2019 Hype Cycle for Infrastructure Strategies, where attendees will learn about key disruptive trends in the infrastructure space, including:
- Intelligent infrastructure
- Edge computing
- Multimode infrastructure
- Internet of Things
- Software-defined anything
- Cloud- and container-based delivery
- Virtualization

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

NetApp: Powering Digital Business - Revolutionizing Multi-Cloud Migrations and Management

Jeff Dickey, Director, Cloud Evangelist, NetApp

NetApp spent over 20 years focusing on data performance and management. In 2 short years, Netapp has pivoted to a cloud-focused company and the top cloud providers rely on our data service offerings. We now deliver cutting-edge products and services with Enterprise features that help devs and admins move quicker to hit business objectives. NetApp believes Apps should be spun up where the data lives and data should be available where the application lives. Learn how NetApp can help you successfully migrate applications and data to all clouds or the single cloud of your choice. Learn how to compete and get ahead in the market with cutting edge application orchestration, data management, and visibility.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Red Hat: Unlocking Innovation Across the Open Hybrid Cloud

E.G. Nadhan, Chief Architect and Strategist, North America (Commercial), Red Hat

Standardization is a solid foundation for systemic innovation. However, it is not always pragmatic to standardize on a single process, architecture or technology. The ability to co-exist across multiple environments is vital to driving continuous collaboration across a global enterprise. Join this session to learn how enterprises innovate the customer experience while being agnostic to the underlying technology environments (cloud or otherwise).

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

Google: API-Powered Digital Ecosystems

Bala Kasiviswanathan, Head of Product Management - GCP API Management, Google Cloud

Digital ecosystems present an untapped opportunity for enterprises to open up new business channels. We’ll cover examples of Apigee customers that have successfully leveraged APIs to build thriving ecosystems of developers and partners. You’ll learn how Apigee can not only help attract, onboard, and empower developers and partners to build with your proprietary data, but also do so in a secure and scalable manner.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

NTT: Visibility and Performance Management: Get Ahead of Runaway Complexity

Joe Maissel, Practice Director, NTT

Today’s applications and infrastructures are undergoing big changes that dramatically increase complexity. IT professionals struggle to maintain visibility, performance, and cost efficiency across their network and application stacks - which now extend outside the traditional boundaries of the datacenter. Learn how to get ahead, and stay ahead, of runaway complexity, using a modern, integrated approach to Visibility and Performance Management.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

Lenovo: Leveraging Infrastructure for the IoT Edge

Todd DeSaix, Director, Strategy, Commercial IoT, Lenovo

Learn how edge sites from retail stores to entire cities are leveraging next-generation edge infrastructure solutions to speed deployment, lower operating costs, centralize management, increase reliability, and enable IoT and legacy workloads across common infrastructure. Learn how to deliver an optimized infrastructure with Edge and IoT solutions today.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

Survival of the Fittest: Leveraging Data and Analytics to Compete in Today’s World

Speaker: Joe Lichtenberg, InterSystems

Competition is more intense than at any time in the past. Innovations from startups & established competitors is driving need for new revenue sources & optimizing existing operations. From requirements for higher performance & scalability, implementing an open API strategy, to deploying MLOps, a sound data management strategy should be at the core of every organizations’ plan for growth and survival.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Cyxtera: IT Leaders Panel - Data Center Strategies in the Era of Cloud-first

This panel will share how their data center strategies meet cloud-first mandates for applications not fit for public cloud economics and multi-tenancy environments. Topics include innovative uses of colo to enable connectivity at scale and cost-effectively support resource intensive, latency-sensitive apps with AI-enabled or cloud-agile infrastructure.
Brandon Pulsipher, VP, Cloud Engineering & Operations, Adobe
Dwane Ballard, CTO, Pegasus

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Box: A Brave New Reference Architecture for IT in the Cloud

Paul Chapman, CIO, BOX

In today’s world, every business needs to operate faster, but too often outdated IT architectures stand in the way. Paul Chapman, CIO of Box, will share insights into how organizations are embracing transformation and adopting a new IT reference architecture that's geared towards collaborative business processes and the extended enterprise.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

AWS: The Future of Enterprise IT: Becoming a High-Frequency Enterprise

Miriam McLemore, Director, Enterprise Strategy, AWS

IT is no longer viewed just as a provider of services, with technology leaders increasingly being called upon to play a central role in the creation of new business value. Yet most enterprise IT organizations are laden with technical debt and are not as agile as they would like to be. Amazon Web Services will share how leaders are using the cloud and effective patterns for IT to move their companies from a low-frequency rate of change to a higher-frequency pace, reducing the risk of change and creating a flywheel for more frequent value delivery.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

IBM: Crossing the AI Chasm: Learnings from Leaders Who Successfully Went from Experimentation to AI

Kim Storin, VP, Cognitive Systems, IBM, IBM

Hillery Hunter, Vice President & CTO IBM Cloud, IBM

Margaret Dawson, Vice President, Products and Technologies, Red Hat

Hilary Mason, Mad Scientist, Something New

AI is becoming table stakes when it comes to IT transformation. While many IT leaders see the value that AI could potentially bring to their organization, only a small percentage of them are transforming with AI and seeing incredible results. This means that over 70% of global corporations are struggling to cross the AI chasm and moving from isolated experiments to AI at scale. Hear stories from IT leaders that have successfully crossed the AI chasm - the good, the bad and what every IT leader should know as their organization transforms.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Fuze: Anywhere Anytime Any Device- Lessons from Yamaha’s Digital Transformation

Elsa O'Hare, Director End User Computing, Yamaha Corporation of America

Michael Hopkins, Co-founder and Editorial Director, The Solo Project, LLC

Yamaha Corporation of America, maker of high-quality musical instruments, was a traditional company with a modern problem. Join this fireside chat with Elsa O'Hare, Yamaha’s Director of End User Computing and Michael Hopkins of the Solo Project to learn the do’s and don’ts from Yamaha’s UCaaS adoption, cloud transition, and cultural evolution as they adapted to the flexible and mobile new world of work.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Red Hat & ExxonMobil: Powering IT Change, the Open Source Way

Bret McKee, Chief Technology Architect, ExxonMobil

Jason Smith, Vice President, North America Consulting Program, Red Hat

For enterprises on a journey to digital transformation, success starts with a foundation that can support continual evolution. But how the enterprise innovates is key: the process, people and culture need to evolve with the technology. Join Jason Smith, Red Hat’s VP, NA Consulting, and Bret McKee, ExxonMobil's Chief Technology Architect, as they discuss how Red Hat’s open hybrid cloud infrastructure has prepared ExxonMobil for future change.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Brasil IT+: PANEL: Leveraging a Hybrid Integration Platform to Accelerate Digital Transformation.

Rodrigo Bernardinelli, Co-Founder, Digibee

Fabio Knijnik, CTO, SellersFunding Corp

Paulo Vinicius Costa, Accenture Ventures Director, Accenture

Integration is the central piece that ties your enterprise together. This panel will host IT consulting firm Accenture, US fintech Sellers Funding and ERP vendor TOTVS to discuss how modern integration approach using Digibee Hybrid Integration Platform is accelerating their digital transformation initiatives up to 10x and at a fraction of the costs.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

ServiceNow: US Air Force Talent Management Digital Transformation

Dr. Michael A. Parker, Chief Information Officer, A1, Air Force Headquarters

Barbara Lee, Associate Director and Deputy CIO, A1, Air Force Headquarters

In this session, you will hear from A1, US Air Force CIO Dr. Michael A. Parker and Associate Director and Deputy CIO Colonel Barbara Lee about their journey to transform today’s problems into tomorrow’s solutions for the next generation of Air Force employees

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Verizon: 5G and IT Modernization: A Federal Government Perspective

Sonya Cork, , Verizon

For defense and other federal agencies, future 5G wireless technology can provide a cost-effective platform to help improve network infrastructure and system interoperability. IT systems, networks, wireless/IoT devices, and on-base first responders should seamlessly and securely work together to deliver data to the right person at the right place and at the right time.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: How Midsize Enterprise CIOs Can Expedite Selecting and Negotiating their Infrastructure Services Provider (Exclusive for Midsize Enterprise Attendees)

William Maurer, VP Analyst, Gartner

Your next set of hybrid infrastructure managed service contracts must be cloud-first and support IoT and your digital business for 2020 and beyond. Learn how to master a market-changing approach in 90 minutes and how to negotiate with vendors in 90 days.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Meetup: What Have You Learned in Exploiting Cloud Computing?

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

Box: How a Cloud-First IT Stack Shapes Company Culture

Anisha Vaswani, Corporate CIO, Box, Box Inc.

What does a cloud-first IT architecture look like? How does it shape and improve the employee experience? How does it improve security? Most important, how does the link between IT and culture foster innovation? In this Lightning talk, Anisha Vaswani, Corporate CIO of Box, will describe the company's cloud-native IT strategy and share real-world lessons and opportunities.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

IBM: The Competitive Edge Lies Within: Data and Storage

Bina J Hallman, VP, IBM Storage, IBM

Businesses that harness the power of data have a significant competitive advantage. How can you deliver unified data access to accelerate AI? Find out how to make your data smarter and faster. This session will help you better understand the unique requirements AI applications put on the storage infrastructure and how you can build the solid foundation to power your AI initiatives.

Tuesday, October 22, 2019 01:10 PM|Tuesday, October 22, 2019 01:30 PM

IBM: Application Modernization made real with IBM Garage

Sree Ratnasinghe, Director, IBM Garage Solution Engineering, IBM

Gang Chen, STSM, IBM Cloud Architecture and Solution Engineering, IBM

Modernization has many dimensions—people, culture, apps, operations, data. Enterprises must navigate these and quickly achieve results. Explore how IBM Garage helps clients accelerate modernization at startup speed and enterprise scale, and gain practical strategies for your own journey. Get prescriptive guidance, architectures, and best practices from those who’ve helped clients modernize their estate with a hybrid, multi-cloud environment.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

ThousandEyes: Credit Suisse - How to Avoid the Hybrid IT Visibility Gap

Mike Caruso, Regional CTO, CREDIT SUISSE - NY

Join Michael Caruso, Credit Suisse Regional CTO for a discussion on the impact that the Internet is having on IT ops teams and their tool stacks when it comes to delivering exceptional digital experiences.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

IBM: Can Public Cloud be Secure AND Open ?

Harish Grama, GM, IBM Public Cloud, IBM

Hillery Hunter, Vice President & CTO IBM Cloud, IBM

Open architectures, Kubernetes, and containers enable cloud-based business innovation. Increasingly, this innovation happens on the public cloud, but security and portability concerns are top of mind. In this session you'll learn that YES, it is possible for the modern enterprise to securely migrate, modernize, and build new applications on the public cloud with open source technologies while maintaining the security and portability you demand.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

8x8: Do More Communication Channels Make Collaboration Less Effective?

Justin Robbins, Customer Experience Expert, 8x8

As leaders look to improve communication between employees and customers, they’ve invested in expanding channel offerings and communication platforms. The intent was to increase productivity and streamline communications, but what if these expanded capabilities have made workplace collaboration worse? We’ll explore research findings on how ineffective communication undermines business productivity and what companies can do to reverse this trend.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:15 PM

Google: A CIO's Guide to Unleashing Digital Innovation in a Hybrid World

Carol Carpenter, VP Product Marketing, Google

Chandra Rangan, Sr. Director of Product Management , Google Cloud

What do you deliver for the company? Research says CIOs and CTOs play an essential role in delivering at least two of the three most common CEO priorities—revenue acceleration, improved agility, and cost reduction. The only thing slowing them down is the constant struggle of striking a balance between the perfect and the possible. What if you could have it all without the trade-offs? Irrespective of your cloud construct today, hybrid or multi or both, come learn how you can leverage the best of the cloud to unleash digital innovation without compromising on security, agility, and flexibility.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Cloud Computing Scenario: Strategy and Tactics for Success

David Smith, Distinguished VP Analyst, Gartner

The cloud phenomenon continues to grow. As many companies have moved to a cloud first position, many others are finding they need advice in structuring their overall cloud strategy. This presentation will describe the state of cloud computing, major strategy elements and will explore some tactics critical to driving cloud success.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

NTT: 5 Key Steps to Phase 2: Digital Acceleration

Richard Harper, VP of Professional Services, NTT

How do you move from digital transformation to digital acceleration? This session provides real world insights on moving from transformation to acceleration including: reducing security risks, solving people issues, optimizing relations, efficiently implementing new technology, and addressing resource gaps. Learn how to stay ahead and create an advanced operational framework that will meet your business's expected return on the investment.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

AWS: Accelerating Enterprise Transformation

John Brigden, VP, AWS Managed Services, Amazon Web Services

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations of any size to truly differentiate their business through innovation. From the C-suite to individual teams, you can break down siloes, migrate faster, and simplify processes along the way. We will discuss the blockers to cloud-adoption and a repeatable approach with defined milestones to drive transformation within the largest and most complex Enterprise environments and accelerate the business value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Google: Unlock the Value of AI

Mira Lynn, Manager, Conversational AI, GoDaddy

Andrew Moore, VP Engineering, Google

More than 80% of organizations are using or evaluating AI, but only 14% succeed in harnessing it in production. How can you realize the value of AI? Google’s Head of Cloud AI gives you advice gathered from enterprises who successfully deployed AI. Leave with best practices that you can use today to make AI real for your business.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Egnyte: Yamaha & NFP: There’s No Such Thing as an Unregulated Company: Next-gen Content and Collaboration

Kris Lahiri, Co-founder & CSO, Egnyte

Rajesh Ram, Co-founder & CCO, Egnyte

Mark Grosvenor, CTO, NFP

Vimal Thomas, Vice-President of IT, Yamaha Corporation of America

Enterprises generate a staggering amount of unstructured data but have little sense of where it exists, how it’s used and what risk it creates. Traditionally considered a problem that only regulated companies dealt with, the new world ushered in by cloud, mobility and changing geo-political views on privacy is a wake-up call for all companies, regulated and unregulated alike. Learn how Yamaha and NFP, companies on two ends of the regulatory spectrum tackle data governance and risk management.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

RingCentral: Avaya and RingCentral accelerates transition of UC installed bases to the cloud

What are the guiding principles that will define the future of communications, journey to the cloud, and what enterprises need to prepare in order to transition smoothly. During this session, you will hear from leading executives at RingCentral and Avaya on the value of this partnership and its impact on shaping the future of UCaaS.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

AWS: Rapidly Enabling Operational Success with AWS Customer Enablement

Michael Eshoo, Technical Program Manager, Amazon Web Services

Amazon Web Services: Learn how AWS is helping their customers rapidly develop modern operating models that allow technical staff to quickly respond to business needs. We will review techniques for designing operating models, consider how we can treat operating models like products leveraging Amazon innovation approaches, and then review AWS offerings that are enabling customer success across varied operating approaches.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

IBM: Is Your Data Cyber-Secure?

Bina J Hallman, VP, IBM Storage, IBM

97% of CIOs expect cybersecurity threats to get worse. But you can defend your data by making it inaccessible to any type of malicious attack. You will leave this session understanding how to reduce the risk of business disruption and financial losses due to malicious destruction or ransomware attacks. See how IBM Storage can and should be part of your active cyber attack defense strategy, and how the right storage will help you recover from data loss with backup and copy data.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

GTB Technologies Data Security: The Secret to Successfully Preventing a Data Breach from Insider & Outsider Threats

Daniel Jay, BDM, GTB Technologies, Inc.

How much do you trust the security of your organization in today's digital age?
Would you know if a hacker breached your infrastructure & sent out data?

Would you know if a trusted insider (Employees or authorized users) sent out sensitive data against policy?

Today's data security tools are based on imprecise detection methods. Join us to learn how to stay ahead of the attackers with tools that can accurately prevent a data breach.

Tuesday, October 22, 2019 06:30 PM|Tuesday, October 22, 2019 06:45 PM

Expanse Inc.: Global Visibility and Control With Internet Operations Management

The speed of digital transformation is outpacing the ability for standard IT tools and processes to keep pace. Organizations need an updated, more effective way to continually monitor and manage every asset they own outside the perimeter. In this talk, you will learn how the Expanse platform indexes the global Internet to discover, track, and monitor everything that belongs to or connects with your organization, so you can manage your risks.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Rimini Street: Status Quo is Not an Option. Overcome Technical Debt and Save Your Enterprise!

Seth Ravin, CEO & Chairman of the Board, Rimini Street, Inc.

Keith Siegfried, Sr. Director, Product & Technology, T-Mobile

Joseph Santamaria, Senior Vice President - Chief Information and Digital Officer, PSEG

With fierce, global competition, your enterprise is either growing or dying. Pressure is mounting to transform while you are burdened by a growing technical debt. Learn how CIO's and CFO's strategically use Business-Driven Roadmaps to overcome the debt, create competitive advantage and drive growth.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Microsoft: Reinventing productivity with Microsoft 365  

Jared Spataro, Corporate Vice President, Microsoft

The world of work continues to evolve, and the pace of change can feel overwhelming.  Microsoft is helping customers thrive by reinventing productivity. This session will share customer stories, along with product highlights, that illustrate how organizations use these tools to transform workplace collaboration, streamline business processes, and proactively protect data.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

CenturyLink: The Digital Business on Edge: Empowering Emerging Workloads

Laurinda Pang, President, International and Global Accounts, CenturyLink

David Shacochis, VP Product Management, CenturyLink

Emerging workloads are driving transformation across the enterprise, and tolerance of latency from both applications and end users is decreasing. Join CenturyLink’s Laurinda Pang, President, International and Global Accounts and Dave Shacochis, VP of Hybrid IT, for a deep dive on the challenges and triumphs of life on the Edge. Hear real life case studies of business transformations driven by Edge technologies and the impacts of network, cloud and expertise on customer outcomes.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

IBM: The Future of IT Infrastructure: How Quantum, AI and Multicloud Will Change Everything

Jamie Thomas, GM, Strategy and Development, Systems

Bala Rajaraman, IBM Fellow, IBM Hybrid Cloud, IBM

Hilary Mason, Mad Scientist, Something New

IBM is open to the future – you should be too. Advances in computing, from AI, to Quantum built with open systems, open communities and hybrid multiclouds, are changing what is possible. Learn from IBM and industry experts on the future of IT and chart your course.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Google: Accelerating Your Digital Transformation Through a Modern Infrastructure

Shailesh Shukla, Vice President, Product Management, Networking, Google Cloud

Brian Hanlin, Director, Cloud Services, Cardinal Health

Today you've got huge landscapes of traditional workloads running on-prem. You're looking to deliver new customer experiences, redesign business models and transform your culture. But how do you bridge the gap between now and the future? You start by enhancing and optimizing traditional workloads with cloud’s modern infrastructure and hybrid architectures. Join this session to learn best practices for laying the groundwork for tomorrow, by migrating and modernizing your workloads today.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

IBM: How to Manage Containers, Microservices, & Hybrid Cloud Innovation

Enterprises are increasingly adopting a hybrid, multicloud architecture to deliver innovative applications, which can increase the volume and complexity of objects and metrics to manage. Containers can help enterprises modernize legacy applications and create cloud-native applications that are both scalable and agile. But how can organizations navigate and manage multiple cloud environments, while meeting the demands of their most critical business priorities? In this workshop we’ll learn how to take advantage of containers while managing traditional cloud environments.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Ask the Expert: Strategies for Scaling DevOps Efforts

George Spafford, Sr Director Analyst, Gartner

Clients are shifting from asking how to start DevOps towards how to sustain and scale efforts. Because clients have a wide range of experience with DevOps, Gartner has identified a number of key practices to share.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

Kemp: Case Study: Retailer’s Secret to Digital Transformation for Always-on App Experience

Frank Yue, Solutions Architect, Kemp Technologies

167 million application visits in a single day! Learn how one infrastructure adjustment promoted greater agility and helped this online fashion and cosmetics giant satisfy intolerant user expectations and high user demand. Get the inside track on how ASOS accelerated its digital transformation through new architectures and solutions to deliver an optimal AX to satisfy customer expectations.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Google: Turn Your Frontline Workers into a Competitive Advantage

Eve Phillips, Group Product Manager, Google

Jason Tahaney, CCISO Director of Information Technology, Hunterdon Healthcare System

Ravindra Sunku, Director of IT, Stitch Fix

Don't leave your largest and most influential workforce behind. Empowering your frontline with cloud-native solutions unlocks their potential and provides greater collaboration, engagement, process efficiencies, and insights for better decision making. Hear from Google and its customers about how they are empowering their frontline workforce to work faster and smarter than ever before and the results they are seeing.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

GitLab: Keys to Accelerate Your Digital Transformation

Brandon Jung, VP Alliances, GitLab

At GitLab, we’ve discovered keys to delivering at digital speed (over 100 deploys a day and over 92 consecutive monthly releases), and we are excited to share them so you can speed your own digital transformation. Join us in this session to find out how to “shift left”, reduce barriers, and enable effective collaboration to increase velocity without sacrificing quality and security.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

IBM: Achieve the Cloud You Want -- With the Privacy and Security You Need

Rohit Badlaney, Director-IBM Z As a Service, IBM

Barry Baker, Vice President, Software, IBM Z, IBM

Cloud is entering a new era with enterprise-driven innovation, mission-critical workloads, and embedded digital/AI at scale. IBM Z is an ideal fit. With cloud native development, you can modernize and build apps and services and integrate across your hybrid multicloud. And you can innovate and share data across your ecosystem with less risk. Gain industry-leading levels of data privacy, security and resiliency with encryption everywhere including off platform access revocation, and instant recovery to minimize the impact of planned and unplanned downtime.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Google: Breaking Database Boundaries for Apps at Any Scale

Paul Strong, Technical Director, Office of the CTO , Google Cloud

How do you migrate the data platforms that underpin your critical business infrastructure to the cloud? Not to mention, modernizing these systems so you can take full advantage of the data? Come hear about a different approach to this challenge that will help you transform and grow your business.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Tata Communications: Digital Transformation:Technology Debt to Technology Dividend @ the Speed of Business

Raman Mehta, CIO & VP, Visteon

Join Raman Mehta, CIO and VP at Visteon as he takes you through strategies he put in place to align Visteon’s digital world with 10 000+ global employees across 18 countries in an industry undergoing major disruption. Learn how Tata Communications helped accelerate their digital transformation with a global collaboration infrastructure across Visteon’s high performance, cloud-centric network, to gain a competitive advantage while reducing costs.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Solace: Stream Events in Real-time (Event SAP Events!) Across Your Distributed Enterprise with Event Mesh

Shawn McAllister, Chief Technology Officer, Solace

Event mesh is a foundational layer of technology that enables quick, reliable and secure event streaming between diverse applications, within and across environments, helping businesses become more efficient and more real-time in their operations, and improve customer experiences. This presentation will share event mesh use cases and success stories, focusing specifically on the liberation and event-enablement of SAP data within and across environments (no-cloud, hybrid cloud, multi-cloud).

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Cloudera: The Enterprise Data Cloud - Delivering Business Speed and IT Control

Joydeep Das, VP Product Management, Cloudera

Mick Hollison, CMO, Cloudera

Enterprises recognize the transformative power of data, but most struggle to unlock any real value from it. And only a scant few are delivering on the promise of machine learning and artificial intelligence. Find out how a new data management architecture called an enterprise data cloud can provide actionable insights on any data anywhere from the edge to AI for true business transformation.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Dropbox: The Evolution of Collaboration Tools

David Stafford, Head of Enterprise Solutions, Dropbox

Bryan Mann, Head of Enterprise Architecture, Dropbox

Content has become scattered across desktop and web and between a variety tools. The “tech grind” has made it more difficult to get work done. In this interactive session, we will discuss how to create a digital environment that brings team content and tools together. Drive user productivity by cutting through the clutter and surfacing what matters most.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Lastline: Hiding in Plain Sight: The Threats You'll Miss Without AI

John DiLullo, CEO, Lastline, Inc.

Matt King, VP of Global Information Security, Belcan

If you think you are going to outsmart the hackers, you are not. The only way to beat them in the future is through the use of AI and automation; hiring another 100 analysts won't stop the most toxic threats, but AI and machine learning will. Learn how customers, Aflac and Belcan, leveraged the power of Lastline's AI to identify threats, reduce dwell times, exponentially reduce false positives and provide high-fidelity alerts.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

HP: The Power of Radical Simplicity: Chrome Endpoints for the Enterprise

Maulik Pandya, Vice-President and Global Head of the Cloud Client Division at HP Inc, HP Inc

As businesses face new challenges in security, user engagement, and cost optimization, Chrome Enterprise endpoints are rapidly transforming the workplace of the future. Secure by design, easy to manage, and built for the enterprise, learn why HP Chrome Enterprise solutions delight users while delivering radical simplicity for more productive, secure, and cost-efficient workplaces.

Wednesday, October 23, 2019 04:25 PM|Wednesday, October 23, 2019 04:45 PM

Magic Quadrant and Critical Capabilities for Cloud Infrastructure as a Service, Worldwide

Dennis Smith, VP Analyst, Gartner

This session takes a look at the latest Magic Quadrant and Critical Capabilities covering hyperscale public cloud providers, and provides an understanding of significant changes in market trends.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Meetup: What Have You Learned in Exploiting Cloud Computing? (Repeat)

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 04:55 PM|Wednesday, October 23, 2019 05:15 PM

Cherwell: Digital Transformation Hangs on Employee Experience

Join Matt Klassen, VP of Product at Cherwell Software, to discover the linkages between employee experience, customer experience and modern service management. He will explore the evidence that employee experience has a great return on investment provide you with several tips to supercharge your employee engagement.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Lastline: 5 Truths of AI in Cybersecurity

Dr. Christopher Kruegel, Co-founder and Chief Product Officer, Lastline, Inc.

There's a lot of myths out there when it comes to the world of AI in cybersecurity. Many solutions are nothing more than a clever set of IF/THEN statements pretending to be "intelligent". What key questions should you ask when choosing to introduce AI into your security stack? Learn 5 of the fundamental truths behind using and choosing an AI solution to help your security teams better defend your organization.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Denodo: From AI to Digital Transformation: Evolution of Enterprise Data Services at McCormick

McCormick, a widely-known flavor company embarked on a journey to operationalize the flow of information within the organization for a strategic AI project and to set the foundation for a digital transformation explosion. Attend this session to learn how McCormick evolved their enterprise data services with data virtualization, seamlessly connecting to S4 Hana in the cloud and broadening the scope of end user information consumption.

Wednesday, October 23, 2019 06:40 PM|Wednesday, October 23, 2019 07:00 PM

RingCentral: Integrating communications across multi-cloud ecosystems to: Business Communications

Curtis Peterson, Senior Vice President, Global Cloud Operations, RingCentral

This session will explore opportunities to integrate workflows and bring together your preferred communications platform with leading cloud solutions such as Salesforce, G Suite, Office 365 or Teams. Finally, it will explore how your open platform solution can help your team get the most out of today's AI offerings and unlock benefits across various lines of business.

Wednesday, October 23, 2019 07:10 PM|Wednesday, October 23, 2019 07:30 PM

IBM: Are you Prepared Enough to Survive a Cyber Attack?

Digital transformation is enabling disruptive business models to provide improved customer experience and better business outcomes. Hybrid multicloud adoption is the key pillar enabling this digital transformation. The risk landscape in such a complex world is dramatically changing and cyber attacks are now no longer a question of ‘if’, but ‘when’. Organizations must build cyber resilience early into their digital and cloud transformation strategy. It’s time to re-evaluate your traditional disaster recovery programs. This session urges you to adopt a resiliency posture that is orchestrated and covers not only platforms, but also data, business processes and applications to support continuous business operations.

Wednesday, October 23, 2019 07:10 PM|Wednesday, October 23, 2019 07:30 PM

Blocko: Blockchain - Enterprise Use Case

Won Kim, CEO, Blocko Inc

Blocko has been deploying enterprise hybrid and private blockchain for Fortune 500 and government customers. Many people questioning about utilization of Blockchain and want to know real reasons why blockchain is so needed. Blocko will share real world blockchain reference to public and explain the real value of blockchain technology.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 10:45 AM

Dropbox: Balancing Workplace Innovation and Security with Best-of-Breed Tools

Bryan Mann, Head of Enterprise Architecture, Dropbox

Modern workforces are reshaping the future of work by adopting innovative new tools. These intuitive SaaS solutions have now become a vital part of today’s technology stack. Learn how to navigate cloud infrastructure and implementation with Dropbox Principal Architect, Bryan Mann. See how an integrated ecosystem can empower employees and speed your company’s digital business transformation while still protecting valuable data.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 10:45 AM

New Relic: How Winning Companies Play Offense with Software

Ken Gavranovic, EVP Products & GM , New Relic, Inc.

Customers expect increased reliability, innovative features, and an amazing digital customer experience. Application architectures and software delivery methods are evolving but, many monitoring practices are lagging. Observability is key to success in this new environment.
Learn what's needed for observability, how New Relic enables it, and how focusing on your digital customer experience with New Relic can help improve your business.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

Meetup: Share Your Biggest A-Ha Moment of the Week

What are the top 3 things you're taking away from this year's IT Symposium/Xpo? Did you have an 'a-ha' moment? Will you course correct a strategy or did you gain the validation you need to move forward? Share the insights you've gained with your peers, and perhaps gain a few more in the process. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

RingCentral: CIO Perspectives on Digital Transformation Through Cloud Communications

Dave Sipes, Chief Operating Officer, Ring Central

This session will explore the case studies of CIO guest speakers, and how they drove transformation and better business outcomes while utilizing a more complete unified experience for calling, messaging, and meetings across the digital enterprise.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Future of Infrastructure Is Everywhere — How Can IT Survive?

David Cappuccio, Distinguished VP Analyst, Gartner

The future of IT will not be on-premises, in the cloud, in IoT or at the edge. But rather IT will transform into a combination of all of these. Rather than being defined by the technology, it will be driven by business outcomes. This transformation of IT infrastructures must evolve to support workload deployments at the right time, on the right provider, at the right cost, anywhere in the world, quickly. This session will discuss trends and best practices on this journey.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Not Just PaaS: The Key Trends in Cloud Platforms for Digital Business Leaders

Yefim Natis, Distinguished VP Analyst, Gartner

Cloud platform innovation promises great opportunities. But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS -- how will they support (or disrupt) your plans, your organization, and your market leadership role?

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Future of Data Management

Mark Beyer, Distinguished VP Analyst, Gartner

The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.

Thursday, October 24, 2019 11:30 AM|Thursday, October 24, 2019 11:50 AM

Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure

John McArthur, Sr Director Analyst, Gartner

This session looks at the new Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure and the six workloads of consolidated, business critical, cloud, edge, ROBO and virtual desktop infrastructure (VDI) use cases.

Thursday, October 24, 2019 12:10 PM|Thursday, October 24, 2019 12:25 PM

RevCult: Align Salesforce to Your Security Posture

Patrick Fields, Account Executive East, RevCult

Salesforce is a PaaS, not only a CRM. Infosec professionals now realize this whitespace can no longer be ignored given the amount of sensitive data that lives in it. Learn how customers like Wells Fargo, Intuit, and L'Oreal work with RevCult to deliver evidence-based compliance solutions to ensure that their Salesforce implementation is aligned to their broader security posture. Details Coming Soon

Thursday, October 24, 2019 12:15 PM|Thursday, October 24, 2019 12:45 PM

Gartner Zone: How to Effectively Choose a Cloud Provider With Gartner’s Solution Scorecards

Douglas Toombs, VP Analyst, Gartner

There are numerous choices for cloud infrastructure as a service (IaaS) providers today, and choosing the right service for an organization's technical and business needs is critical. This session describes how to use Gartner’s Solution Criteria and Solution Scorecards to choose the right provider for your organization.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:30 PM

Gartner Zone Jump Start: Developing a Cloud Strategy with Gartner Toolkits

Gartner Zone Jump Start sessions are accelerated demonstrations of Gartner's tools and solutions specifically outlining the approach to solving your biggest challenges. In this session Gartner product specialists will introduce the research and tools from Gartner to address organization's top cloud strategy initiatives. We'll introduce the methodology essential to getting the initiative off the ground in the months to come, with an emphasis on Gartner's suggested First Steps, Essential Reading and Tool Kits to turn ideas into action. After the session take advantage of a personalized cloud strategy demo with a Gartner Zone specialist.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Cloud Landscape: Today, Tomorrow and Beyond

Sid Nag, VP Analyst, Gartner

Public cloud services are growing at 19% CAGR through 2021. The cloud maturity model is driving business and IT leaders to make cloud as the underpinning of their cloud strategy and they are doing it with their wallets. Cloud spending is 20% of IT budgets as per Gartner’s cloud adoption survey. Top four hyper-scale cloud providers command 57% of the public cloud market according to Gartner’s recent market-share study. This session will discuss the cloud growth trajectory across different cloud segments. We will go beyond the numbers and help IT leaders explore external factors, new technologies, best practices, and winners and losers within the cloud landscape.

Cost optimization is critical to any IT organization. These conference sessions will help you reduce risks and costs through better contract negotiation, strategies and technologies: 

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Optimizing Government Value by Balancing Cost, Risk and Outcomes

Cathleen Blanton, VP Analyst, Gartner

Funding drives government, but that’s not all that matters. In times of austerity or surplus funding, government CIOs need to balance cost concerns with managing risk and delivering benefits. Do you provide enough transparency to help your agency optimize the total cost of government?

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: Reduce Risks and Costs in AI and RPA Software and SaaS Deals

Melanie Alexander, Director Analyst, Gartner

AI/RPA deals introduce complexities in negotiating contracts. The technologies are consistently evolving and most standard contract terms are based on pre-AI concepts. Topics for discussion include; the key differences between AI/RPA vs. traditional SW/SaaS deals, contract terms that must be negotiated to minimize cost, risks and to prevent loss of critical IP.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Spend Optimization: How Do We Fund Our Future?

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 12:45 PM|Sunday, October 20, 2019 01:15 PM

Gartner Zone: Understanding the Finances of IT and the Value of an IT Business Office

William Snyder, Sr Leadership Partner, Gartner

IT is more than a business support function, it is a business. As such, running a business requires discipline and understanding of what drives costs, who the customer are, and how to deliver efficient services while supporting transformative initiatives. Join us as we look at the core elements driving IT costs and how a comprehensive IT business office can help align IT services and costs with customer value.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Five Strategies to Achieve Lean IT in Manufacturing

Ivar Berntz, Sr Director Analyst, Gartner

For historical reasons, e.g. Mergers & Acquisitions, there can be various Business, plant and even product specific systems in a manufacturers IT landscape. In the past, many CIOs have often relied on reactive budget cuts to manage IT costs,but that is not enough in the longer run. To reallocate funds to digital business,manufacturing CIOs must innovate by proactively designing lean IT operations. According to your manufacturing scenario 2023,what should you do?

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

A Manufacturing Value Proposition: Cost Optimization Versus Revenue Generation

Ellen Eichhorn, Sr Director Analyst, Gartner

We have heard for years that the fastest way to a better income statement is by cutting costs. But what about generating sales? In this session we’ll discuss the differences among manufacturers that move the pendulum between cost optimization and revenue generation. We’ll explore different approaches to consider when optimizing your cost structure and what others are doing in this arena.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

DXC: Digital Insurance: Turning ideas into reality through people, culture and technology

John Furlong, Vice President and the Chief Information Officer for Group Insurance, GUARDIAN LIFE INS - NY

For insurance companies to successfully transform to accelerate time to market, win customers and grow, they must embrace new technologies and approaches. Hear how one of the largest U.S. mutual life insurers is using an enterprise-wide Agile Development Model to speed product development. Also see how they employ AI and robotics to improve the triage process for inbound requests, managing hundreds of emails in a matter of minutes versus weeks.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Insurance CIOs Need to Balance Value and Costs: Why Ordinary Cost Cutting Isn’t Enough

Richard Natale, Sr Director Analyst, Gartner

Cost optimization and operational excellence are among the top 10 strategic business priorities for insurance companies. But cutting costs is only one part of the equation. Insurance CIOs also need to increase the overall value they generate from their IT spending. In this session, insurance IT executives will be given a tool to change the conversation from cost-cutting to value generation using Gartner’s Cost Value Matrix.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

CIO Roundtable: Spend Optimization: How Do We Fund Our Future?

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Gartner Zone: Optimizing Costs via Disciplined Sourcing, Procurement and Vendor Management with Gartner Consulting

Steven Buckley, Sr Expert Partner, Practice, Gartner

Most organizations are challenged with cost optimization and value retention in the vendor ecosystem. IT leaders need to focus on cost optimization, thus bringing sustained IT cost improvement measures. Gartner’s clients have been able to achieve this objective in a variety of ways including optimizing the IT vendor portfolio; adopting a “cloud first” policy while reducing technical debt through outsourcing; renegotiating existing contracts; and incorporating transformation in contracts with IT service providers. Gartner's Consulting team will share examples of how organizations optimize costs and retain value leveraging Gartner’s disciplined Cost and Vendor Ecosystem Optimization framework.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM

Contract Negotiation Clinic: Negotiating With Microsoft

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM

Contract Negotiation Clinic: SAP

Roberto Sacco, Sr Director Analyst, Gartner

SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud service growth. This interactive clinic will help sourcing, and vendor procurement leaders recognize and respond to changes in SAP’s product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Contract Negotiation Clinic: Oracle

Melanie Alexander, Director Analyst, Gartner

CIOs often find negotiating with Oracle a challenge, this clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:15 PM

Roundtable: Cost Optimization for the Midsize CIO (Exclusive for Midsize Enterprise Attendees)

Joseph Provenza, Sr Director Analyst, Gartner

This session is designed for midsize CIO and IT leader attendees to share ideas on how they are achieving cost optimization in their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

Lenovo: Leveraging Infrastructure for the IoT Edge

Todd DeSaix, Director, Strategy, Commercial IoT, Lenovo

Learn how edge sites from retail stores to entire cities are leveraging next-generation edge infrastructure solutions to speed deployment, lower operating costs, centralize management, increase reliability, and enable IoT and legacy workloads across common infrastructure. Learn how to deliver an optimized infrastructure with Edge and IoT solutions today.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Cyxtera: IT Leaders Panel - Data Center Strategies in the Era of Cloud-first

This panel will share how their data center strategies meet cloud-first mandates for applications not fit for public cloud economics and multi-tenancy environments. Topics include innovative uses of colo to enable connectivity at scale and cost-effectively support resource intensive, latency-sensitive apps with AI-enabled or cloud-agile infrastructure.
Brandon Pulsipher, VP, Cloud Engineering & Operations, Adobe
Dwane Ballard, CTO, Pegasus

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: Spend Optimization — How Do We Fund Our Future?

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Contract Negotiation Clinic: Negotiating With Microsoft (Exclusive for Midsize Enterprise Attendees)

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Contract Negotiation Clinic: Software as a Service

Jo Liversidge, Sr Director Analyst, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Digitate: Customer Case Study: How Meijer Achieved Zero-Support IT Operations with ignio™

Join us to hear Melody Langeland, Meijer's Sr. Director Information & Technology Services, explain how they are leveraging ignio™ and its AI/ML capabilities to move towards a Zero-Support IT organization. She will cover the value delivered by ignio for Applications & Batch Operations in business-critical functions like Retail, Merchandising and Supply Chain including use cases such as avoiding delays in order fulfillment and shipments to stores.

Tuesday, October 22, 2019 02:00 PM|Tuesday, October 22, 2019 02:20 PM

Palisade Compliance: Cost-Saving Strategies for Oracle (and Other IT Vendors)

Craig Guarente, CEO, Palisade Compliance

Oracle costs are high and going up. While you're looking to reduce your Oracle spend, Oracle is trying to lock you in and force you to spend more. Learn cost-saving strategies that can be applied to Oracle or any IT vendor and hear case studies that have saved millions by applying these strategies.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Winning in the Turns: Actions for the CIO

Chris Howard, Distinguished VP Analyst, Gartner

The most successful organizations take risks in "the turns", those places in the enterprise journey where others slow down. Turns can be economic, geopolitical, environmental, social or competitive. This session will focus on how the CIO should prepare and lead in the turns, building agility into systems, processes, and decision-making, both within their teams and among their peers.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Contract Negotiation Clinic: IBM Negotiation Clinic Using Gartner’s T4 Methodology to Optimize Your Deals

Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Contract Negotiation Clinic: ServiceNow

Rich Doheny, Principal Analyst, Gartner

This session will cover the guidance senior leaders and subject matter experts need to know to determine which ServiceNow modules to evaluate, how to conduct realistic evaluations, understand how to use maturity when estimating license needs, what questions to ask about future product roadmaps and negotiation strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: Spend Optimization — How Do We Fund Our Future? [Repeat]

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

AWS: Accelerating Enterprise Transformation

John Brigden, VP, AWS Managed Services, Amazon Web Services

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations of any size to truly differentiate their business through innovation. From the C-suite to individual teams, you can break down siloes, migrate faster, and simplify processes along the way. We will discuss the blockers to cloud-adoption and a repeatable approach with defined milestones to drive transformation within the largest and most complex Enterprise environments and accelerate the business value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

AWS: Rapidly Enabling Operational Success with AWS Customer Enablement

Michael Eshoo, Technical Program Manager, Amazon Web Services

Amazon Web Services: Learn how AWS is helping their customers rapidly develop modern operating models that allow technical staff to quickly respond to business needs. We will review techniques for designing operating models, consider how we can treat operating models like products leveraging Amazon innovation approaches, and then review AWS offerings that are enabling customer success across varied operating approaches.

Tuesday, October 22, 2019 06:30 PM|Tuesday, October 22, 2019 06:45 PM

AISERA: Cloud, AI & Data-driven Approach to ITSM

Ever thought about an API-driven service desk solution that can provide conversational workflow automation for Cloud and IT to deliver self-service and exceptional employee experience? Wait no more. In this session, Muddu Sudhakar will showcase how AI-driven cloud-native Conversational RPA is helping 3rd party apps, ITSM, CSM and operations within the enterprise to improve employee productivity while cutting costs up to 90%.

Wednesday, October 23, 2019 08:00 AM|Wednesday, October 23, 2019 08:30 AM

Gartner Zone: Justify Staffing Increases in Times of Declining Budgets

Hank Marquis, Leadership Partner, Gartner

Many I&O leaders trying to transform their organization know they do not have the staffing to deliver according to increasing expectations around digital initiatives, yet struggle to justify increased staffing. Learn how Gartner Enterprise IT Leaders Members justified the staffing required for optimal business performance.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Rimini Street: Status Quo is Not an Option. Overcome Technical Debt and Save Your Enterprise!

Seth Ravin, CEO & Chairman of the Board, Rimini Street, Inc.

Keith Siegfried, Sr. Director, Product & Technology, T-Mobile

Joseph Santamaria, Senior Vice President - Chief Information and Digital Officer, PSEG

With fierce, global competition, your enterprise is either growing or dying. Pressure is mounting to transform while you are burdened by a growing technical debt. Learn how CIO's and CFO's strategically use Business-Driven Roadmaps to overcome the debt, create competitive advantage and drive growth.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

IBM: How to Manage Containers, Microservices, & Hybrid Cloud Innovation

Enterprises are increasingly adopting a hybrid, multicloud architecture to deliver innovative applications, which can increase the volume and complexity of objects and metrics to manage. Containers can help enterprises modernize legacy applications and create cloud-native applications that are both scalable and agile. But how can organizations navigate and manage multiple cloud environments, while meeting the demands of their most critical business priorities? In this workshop we’ll learn how to take advantage of containers while managing traditional cloud environments.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: Funding the Future of the Global Enterprise (Exclusive for Global Enterprise Executive Experience Attendees)

Cindy Dye, VP, Executive Partner, Gartner

A challenge nearly all global and large enterprises are facing: How to fund our futures. Work with your direct peers at like-sized enterprises, facing similar challenges in this 1.5 hour workshop facilitated by Gartner experts.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Roundtable: Legacy Is Not a Dirty Word — Getting Funds for Continuous Modernization 

Bob Trotter, Executive Partner, Gartner

Join this roundtable to learn and share with you peers alternative strategies to get attention and funding to continuously modernize your legacy portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Contract Negotiation Clinic: Negotiating With Microsoft [Repeat]

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Contract Negotiation Clinic: Salesforce

Jo Liversidge, Sr Director Analyst, Gartner

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal and mitigate risk when dealing with Salesforce.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

Softomotive: KPMG Ignites Changes in Tax and Accounting Through Automation

Kallol Ghosh, Managing Director, KPMG LLP

Join KPMG and Softomotive to hear how automation is changing the landscape of tax and accounting, including cost efficiency, productivity, consistency, quality, reliability, employee satisfaction, and scalability. Softomotive gives the smoothest robotic process automation (RPA) journey, which is quick to deploy, easy to use and provides best value for money.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Tata Communications: Digital Transformation:Technology Debt to Technology Dividend @ the Speed of Business

Raman Mehta, CIO & VP, Visteon

Join Raman Mehta, CIO and VP at Visteon as he takes you through strategies he put in place to align Visteon’s digital world with 10 000+ global employees across 18 countries in an industry undergoing major disruption. Learn how Tata Communications helped accelerate their digital transformation with a global collaboration infrastructure across Visteon’s high performance, cloud-centric network, to gain a competitive advantage while reducing costs.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: IT Finance/Cost Optimization - What to do About Budget Uncertainty

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

Globally, IT budget growth for 2019 was forecast to be 2.9%, but a lot has changed since that forecast was made at the end of 2018. Based on recent input from members of Gartner's CIO Research Circle, IT budget growth for 2019 now looks closer to 1.5%. This year's CIO Agenda research suggests budget growth for 2020 may bounce back to 2.8%, maybe. How should CIOs respond to this uncertainty?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Three-Year Roadmap for Cost Optimization

James Anderson, Sr Director Analyst, Gartner

CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM

Contract Negotiation Clinic: Top 10 Tips, Tactics and Tricks for Negotiation Success

Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM

Contract Negotiation Clinic: SAP [Repeat]

Roberto Sacco, Sr Director Analyst, Gartner

SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud service growth. This interactive clinic will help sourcing, and vendor procurement leaders recognize and respond to changes in SAP’s product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM

Workshop: Spend Optimization — How Do We Fund Our Future? [Repeat]

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 04:00 PM|Wednesday, October 23, 2019 04:30 PM

Gartner Zone Jump Start: Gartner Solutions for IT Cost Optimization

Laura Staub, New Client Engagement Specialist, Gartner

Gartner Zone Jump Start sessions are accelerated demonstrations of Gartner's tools and solutions specifically outlining the approach to solving your biggest challenges. In this session Gartner product specialists will introduce the framework and tools that Gartner provides CIO's to tackle their most challenging cost optimization initiatives. We'll introduce the methodology and toolkits essential to getting the initiative off the ground in the months to come, and outline the roadmap to carry you through a three year transformation. After the session take advantage of a personalized Cost Optimization demo with a Gartner Zone specialist.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

Fund IT Innovation and Growth With Programmatic Cost Optimization

Robert Naegle, VP Analyst, Gartner

In this session we will describe how to move beyond cost reduction to looking at optimizing the organization’s IT spend in order to enable investment in digital business innovation and growth areas.

Wednesday, October 23, 2019 07:10 PM|Wednesday, October 23, 2019 07:25 PM

InsightFinder: Autonomous Insights for Enterprise IT Operations


InsightFinder provides innovative patented AIOps technologies extracting insights from both time series data and textual log files, identifying anomalies in real-time, automatically determining root causes for production problems, predicting future incidents, and self-healing before your bottom line is impacted.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

Meetup: Share Your Biggest A-Ha Moment of the Week

What are the top 3 things you're taking away from this year's IT Symposium/Xpo? Did you have an 'a-ha' moment? Will you course correct a strategy or did you gain the validation you need to move forward? Share the insights you've gained with your peers, and perhaps gain a few more in the process. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:15 AM

Roundtable: Cost Optimization Mindset — I Can’t Do It Alone

Cindy Dye, VP, Executive Partner, Gartner

The opportunities for cost savings must come from all members of the organization, not just IT, and not just the CIO! How can we develop a mindset and culture that encourages our entire organization to identify cost-saving candidates?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 10:45 AM|Thursday, October 24, 2019 11:15 AM

Gartner Zone: IT Cost Optimization — Defining Your Roadmap to Savings with Gartner Consulting

Leslie Kues, Sr Expert Partner, Practice, Gartner

Tricia Giacone, Director Consulting, Gartner

Cost Optimization continues to be a critical discipline for all organizations, from those responding to cost pressures to those seeking savings in current IT spend to re-invest in digital/transformational capabilities. Cost Optimization is not a single event, it’s an ongoing effort to align IT spending with business objectives. But many IT organizations don’t know where to start or which optimization initiatives will be the right fit for IT and business stakeholders. See how Gartner can help create line-of-sight into your IT spending so you can zero in on the right optimization initiatives.

Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 12:30 PM

Workshop: Build Business Acumen Across Midsize IT Teams (Exclusive for Midsize Enterprise Attendees)

Bruce Robertson, Distinguished VP, Advisory, Gartner

CIOs at midsized companies know their teams lack the business acumen to engage effectively with business leaders and that existing efforts to improve business acumen fall short. With limited resources, CIOs at midsized firms must rethink how they build business acumen and how they equip teams to make better decisions. See how progressive midsized enterprise CIOs improve and apply IT’s business acumen.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Economics of Cybersecurity

Tom Scholtz, Distinguished VP Analyst, Gartner

Cybersecurity entails making economic decisions about balancing digital opportunity against cyber risk. Both sides of this opportunity-risk equation are largely represented by financial considerations. This presentation discusses key financial considerations of cybersecurity investment, including business value, ROI, budgets and cost allocation models.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Ask the Expert: Midsize Enterprise CIO Achieve Outsourcing Deal Optimization through Proper SLA and Contract Structures (Exclusive for Midsize Enterprise Attendees)

William Maurer, VP Analyst, Gartner

Infrastructure services consume a large part of MSE’s IT budgets making it crucial for MSE I&O Leaders to optimize the cost of these services thereby ensuring budget control. Create SLA's and link them to business outcome requirements by using best practice measurement development processes and contract structures

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:15 PM

Contract Negotiation Clinic: Software as a Service [Repeat]

Jo Liversidge, Sr Director Analyst, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:15 PM

Contract Negotiation Clinic: Negotiating With Microsoft (Exclusive for Midsize Enterprise Attendees) [Repeat]

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 11:30 AM|Thursday, October 24, 2019 11:50 AM

Magic Quadrant for Procure-to-Pay Suites

Patrick Connaughton, Sr Director Analyst, Gartner

The P2P suite market is maturing and consolidating. Vendors are offering increasingly broad suites founded on the core P2P capabilities. Differentiation is now found in areas such as industry-specific or spend-category-specific capabilities, such as the ability to support supply chain collaboration and services procurement. This session will provide an overview of Gartner's latest Magic Quadrant on the P2P market.

Thursday, October 24, 2019 12:10 PM|Thursday, October 24, 2019 12:25 PM

Zenoptics: BI Tool Proliferation? Analytics Catalogs Are a Must Have-They will Save You Millions

Saurh Khera, CEO, Zenoptics

Analytics Catalogs! What are they and why are they important? This session will highlight the value and use cases of this new category of products that are designed to increase knowledge worker productivity, to provide self-service report governance, and to provide usage statistics that will facilitate significant reductions in both seat licensing and maintenance cost. Total savings >35% of your existing reporting infrastructure budget.

Thursday, October 24, 2019 12:40 PM|Thursday, October 24, 2019 12:55 PM

RBIDZ: Take Your Business to the Next Level With Special Economic Zones

The current economic landscape has increased the need to look beyond traditional approaches to growing your business. Special economic zones present an opportunity for businesses looking to enter new markets and pursue global growth. This short presentation will demonstrate how you can use this often overlooked tool to gain competitive advantage and take your business to the next level.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 02:00 PM

Contract Negotiation Clinic: IBM Negotiation Clinic Using Gartner’s T4 Methodology to Optimize Your Deals [Repeat]

Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 02:00 PM

Contract Negotiation Clinic: Oracle [Repeat]

Melanie Alexander, Director Analyst, Gartner

CIOs often find negotiating with Oracle a challenge, this clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Build a Programmatic Approach to Cost Optimization to Minimize Reactive Cost Cutting

Robert Naegle, VP Analyst, Gartner

CIOs that do not have a proactive and programmatic cost optimization discipline are left to reactively respond to spend reduction requests. Now is the time to link IT deliverables to business outcomes and create a strategic approach to cost optimization and investment planning.

With customer experience (CX) management at the top of most CEOs’ agendas, it must also be a priority for CIOs and IT executives. These are the conference sessions that will help you create a superior CX that serves as a sustainable differentiator:

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Gartner Zone: The Dreaming, Diligent and Dedicated Leaders: Introducing Gartner for Startup and Tech CEOs Framework

Peter Havart-Simkin, Sr Director Analyst, Gartner

The digital business age has brought forth unparalleled opportunity in the IT industry. The spirit of innovation, entrepreneurship and action has spawned a perfect storm of startup, rapidly growing and expansion oriented companies. And yet, "about 90% of startups fail … with 42% of failures being attributable to lack of market need." Gartner wants to help you change those results and trajectory.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Stefanini: A Human-Centric Approach to Artificial Intelligence in Education

Chris Campbell, Vice President of Information Technology, DeVry University

Fabio Caversan, AI Research & Development Director, Stefanini

Facing higher demands from a digital-first audience, universities are struggling with student satisfaction and retention. Stefanini and DeVry University share how they are co-creating an Artificial Intelligence solution for better CX. We know AI and automation can cut costs, but its crucial role is to provide excellent support and connected experiences. In this case study, we'll show you how a human-centric approach improves student satisfaction.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:00 PM

Google: Improving the Patient and Caregiver Experience with Cloud Endpoints

David Reis, EVP | CIO, Hackensack Meridian Health

Tight budgets. High expectations. Valuable stakeholders. IT is under pressure to innovate while cutting costs. Moving from legacy devices to cloud-native endpoints is a cost-effective, secure way to address the needs of caregivers and patients. Hear from Chrome Enterprise and Hackensack Meridian on how Chrome Enterprise can be deployed throughout your healthcare network to strengthen data security, increase information access, save caregivers’ time, reduce operational costs, and deliver a better patient experience. Learn how Hackensack Meridian benefits from going cloud-native, and hear examples of how cloud endpoints can solve workforce challenges in healthcare.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Prepare, Adapt, Transform: Enabling the Retail Associate’s New Reality

Kelsie Marian, Sr Director Analyst, Gartner

The key to providing excellent in- store customer experiences hinges on a carefully balanced, human-machine approach to the store associate experience. This session will explore how technology can enable and augment associates to extend their capabilities, drive sales and improve in-store experiences.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

What's in Store for the Retail Store

Joanne Joliet, Sr Director Analyst, Gartner

The physical store is a critical component to deliver a unified commerce offering for retailers. This session will explore how digital transformation allows for a truly connected store, and how IoT, smart robots, digital twins and other technologies are converging digital and physical aspects within the store to improve operations, streamline associate tasks, and elevate the customer experience.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: Education — Innovation in Student Experience Programs

Ken Freeman, Executive Partner, Gartner

A constant strategic goal for higher education is the improvement of the overall "student" experience encompassing the entire life cycle of the student from recruitment, admission, education/retention, life-on-campus to graduation. Discussion topics:
- What are the elements that are being focused on at your institution?
- What are the challenges being faced e.g., stakeholders, budget, goals, metrics etc.
- How are you overcoming these challenges and meeting the goals of the institution?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:15 PM

2019 Financial Services Eye on Innovation Awards – Learn from Industry Peers and Pick the Winners

Juergen Weiss, Practice Vice President, Gartner

Peter Delano, Managing Vice President, Gartner

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion. The selected finalists for Symposium Orlando are:

● Travelers

● Morgan Stanley

● Bank of America

● Liberty Mutual Insurance

● Bancolombia

● Bank of America

● AXA XL

● Comerica Bank

● Banco Bradesco
You can find more information about Gartner’s Eye on Innovation Awards on our awards website. (https://www.gartner.com/en/about/awards/eye-on-innovation)

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Digital Business and Edge Computing: Pushing Your Infrastructure to the Edge

Thomas Bittman, Distinguished VP Analyst, Gartner

Digitalization blurs the physical and digital worlds, and leverages new interactions between people, businesses and things. Edge computing complements cloud computing to make digitalization possible - all the way to people and things at the edge. IoT and immersive experiences will require infrastructure everywhere, and the data center will no longer be the center of data.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Intel Unite®

Dave Buchholz, Worldwide Technical Director, Intel Unite® , Intel Corporation

The Intel Unite® solution modernizes next generation collaboration environments & integrates with Smart Building technologies. Intel Unite® is an open architecture collaboration OS that integrates different technologies from unified communications and conferencing solutions to A/V control.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: Five Principles of a Modern Data Analytics Strategy

Debanjan Saha, Vice President of Data Analytics, Google

Data platform architectures that were designed in the 1990s are not ready to solve business problems for 2020. Understand how a modern data analytics platform can strip out layers of complexity, common in typical big data solutions, by using fully integrated and serverless services to ingest, store and analyze data seamlessly--and make predictions based on that data--so you can zero in on mission-critical insights. In this session, Google Cloud engineers and industry thought leaders will share the 5 key tenets of a modern data analytics strategy, and how they are helping enterprises to accelerate their data driven digital transformation.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: In it Together - Shared Responsibility in a Hybrid and Multi-Cloud World

Robert Sadowski, Head of Trust and Security, Google Cloud

With the rise of hybrid and multi-cloud environments, how do you ensure you are effectively managing security and risk of your infrastructure? Who is responsible and how do you manage the change? The concept of shared responsibility between provider and customer is fundamental to effectively managing security and risk as organizations move to the cloud. Come learn how you can evolve your risk models and how cloud providers can help you maintain and improve security in a hybrid world.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

How Hilton Is Transforming the Hospitality Customer Experience

Michelle Duerst, Sr Director Analyst, Gartner

Naveen Manga, Vice President Software Engineering, Hilton Worldwide

Rajesh Nair, Senior Director, Software Engineering, Hilton

Digital keys are just the starting point for greater levels of personalization and engagement with customers. Pioneers in digital hospitality are pushing the boundaries to empower clients to standardize their stay to their personal preferences at any technology-connected resort — from the lighting, to the temperature, and even preferred entertainment. But this is only the beginning as hotels partner across industries to bring even more offerings, value and control. This session will be an interview with Naveen Manga, Vice President, Customer Journey Technology and Delivery at Hilton.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Verizon: Preparing For Future 5G, Today.

Shawn Hakl, SVP - Product Development, Verizon Business

Join Shawn Hakl, Verizon Business Group SVP of Product Development, as he discusses the 5G impact on business in 2020. During this session, Shawn will talk about what enterprises need to do today, to prepare for 5G and how enterprises need to think about integrating 5G into their network architecture to optimize scale, accelerate the move to a virtual core and ultimately embed intelligence directly into the network.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

AWS: Differentiation Through Innovation

Sandy Carter, VP, Windows and Enterprise Workloads, Amazon Web Services

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations, of any size, to truly differentiate their business through innovation. We will share a number of examples of how customers are innovating on AWS to differentiate their business by improving pace of innovation, getting to market faster, creating new products, and scaling innovative ideas globally to stay ahead of the changing business needs.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Lenovo: Addressing the CIO Dilemma: A New Approach to Infrastructure Strategy

Ben Martin, Executive Director, Lenovo DCG

Address the number one cost of data centers head-on. Learn how today's leaders are producing cloud-like economics with the security of on-site hardware and how you can move from product-focused to customer-focused and implement data insights and technology as a strategic weapon to compete.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Brasil IT+: Rocket.chat: Compliance and Privacy in Workstream Collaboration

Gabriel Engel, CEO, Rocket.Chat

Rocket.chat offers the ultimate enterprise communication platform.
Join us to understand why Rocket.chat has over 350k servers deployed and is the selected workstream platform for Mercedes Benz, Audi, Volkswagen, Intel, Ubuntu, Ethereum, Playstation, Naval Air System Command, Department of Defense, and other 100k companies. As there is a chance that you are already using Rocket.chat, come talk to us and showcase your experience with your peers.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

NTT: Visibility and Performance Management: Get Ahead of Runaway Complexity

Joe Maissel, Practice Director, NTT

Today’s applications and infrastructures are undergoing big changes that dramatically increase complexity. IT professionals struggle to maintain visibility, performance, and cost efficiency across their network and application stacks - which now extend outside the traditional boundaries of the datacenter. Learn how to get ahead, and stay ahead, of runaway complexity, using a modern, integrated approach to Visibility and Performance Management.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

Brasil IT+: Actminds + ilegra: Open Banking: Adding Digital to Your Traditional Bank and Adopting a Modern Branch User Experience

Alexandre Pinto, Director of Innovation, Actminds

Alice Delatorre, Open bank: how to connect the UX with fi, Unicred

How can small and midsize banks fight back the large players and Fintechs? How to make branches more efficient and attractive? See how Actminds Digital Banking platform enables financial institutions to offer digital banking services, creating new sources of revenue. And how Ilegra supported Unicred, to create a new concept of physical branches, with coworking spaces, coffee shops, and other services generating customer higher fidelity.

Tuesday, October 22, 2019 07:30 AM|Tuesday, October 22, 2019 08:30 AM

State & Local Government Breakfast: Three Bold Strategies for Customer Experience Victory

Don Scheibenreif, Distinguished VP Analyst, Gartner

The foundations of successful CX initiatives require coordination, direction and accountability. To get ahead requires contradicting conventional wisdom by not correlating data, innovating or delighting customers. But to get to the top requires making much more radical and transformative decisions. This presentation looks at three bold strategies to become the simplest, quickest or most focused.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Reinventing Cisco: The CIO’s Perspective

Jacqui Guichelaar, Senior Vice President and Group Chief Information Officer, Cisco

In 2015, Cisco embarked on an ambitious journey transforming the company into software and cloud business models. This digital transformation journey is by no means unique to Cisco, but to any company looking at improving how they operate and deliver unprecedented value to their customers. Attend this session to learn from Cisco’s Group Chief Information Officer & Senior Vice President Jacqui Guichelaar, how IT is enabling the future of Cisco. Gain glimpses into the operating model Guichelaar and her leadership team have centered around customer and stakeholder experience. Guichelaar will provide insights on setting expectations and managing cultural change while responding to today’s business user demands of simplicity, agility and cloud-like responsiveness.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

ServiceNow: US Air Force Talent Management Digital Transformation

Dr. Michael A. Parker, Chief Information Officer, A1, Air Force Headquarters

Barbara Lee, Associate Director and Deputy CIO, A1, Air Force Headquarters

In this session, you will hear from A1, US Air Force CIO Dr. Michael A. Parker and Associate Director and Deputy CIO Colonel Barbara Lee about their journey to transform today’s problems into tomorrow’s solutions for the next generation of Air Force employees

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: Being Smart About Smart Check-Out - What Retailers Need to Know

Joanne Joliet, Sr Director Analyst, Gartner

Bring your questions to this interactive session in which we will provide a brief overview of the smart check-out models for retail and then discuss which model is most appropriate based on customer expectations, and how to maximize the benefits in a the broader digital portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

Board International: The Power of Building a Data-Driven Future

Adrian Alzona, Director Of Information Technology, Rossdown Natural Foods

In 2015, Rossdown Farms & Natural Foods needed a ‘single version of the truth', accelerating the need for a Business Intelligence software to simplify/speed up their planning and reporting processes.They needed an enterprise-wide solution that would be available to all end users. Board’s all-in-one solution for performance management, BI and predictive analytics streamlined their processes and allowed for execution of their corporate goals.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

Salesforce: APIs to Apps: Accelerate App Development with Salesforce Platform + MuleSoft

Samantha Steiny, Product Marketing Manager Salesforce, Salesforce

Learn how MuleSoft and Salesforce together have helped customers digitally transform to build connected customer and employee experiences. Hear about our joint product roadmap and discover why our products are better together to build integrated experiences.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Microsoft: Accelerate Customer Success with Intelligent Business Applications

Brenda Bown, GM, Dynamics Product Marketing, Microsoft Corporation

Navigate your digital transformation journey leveraging next generation innovation with the Microsoft Business Applications. Unlock possibilities that can enable customers, employees, and decision makers through connected, data-driven and intelligent processes. Learn how Microsoft Business Applications are evolving through the Power Platform for holistic customer experiences and building future ready enterprises.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Blue Prism: How Telefonica Uses RPA to Optimize Customer Experience

With the advent of RPA, humans and Digital Workers are working side by side. Blue Prism’s connected-RPA platform enables customers to unburden their processes and people, empowering employees to create and customize automations for unique tasks. Hear from Blue Prism customer, Telefonica, who through the use of RPA, optimized customer experience, and unleashed the human potential within their organization.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Aspect: Unravel the Complexity of Call Center Compliance

Spencer Demetros, Senior VP, General Counsel, Aspect Software, Inc.

David Funck, Chief Technology Officer, Aspect Software

The latest TCPA and robocall legislation presents a snarl of complexity for any company operating a contact center. See how to maintain legal compliance in the changing regulatory environment, improve outbound response, and actually increase customer interactions. CTO David Funcke and SVP and General Counsel Spenser Demetros of Aspect Software will present methods useful to any technology executive tasked with contact center operations.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

8x8: Do More Communication Channels Make Collaboration Less Effective?

Justin Robbins, Customer Experience Expert, 8x8

As leaders look to improve communication between employees and customers, they’ve invested in expanding channel offerings and communication platforms. The intent was to increase productivity and streamline communications, but what if these expanded capabilities have made workplace collaboration worse? We’ll explore research findings on how ineffective communication undermines business productivity and what companies can do to reverse this trend.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:15 PM

Google: A CIO's Guide to Unleashing Digital Innovation in a Hybrid World

Carol Carpenter, VP Product Marketing, Google

Chandra Rangan, Sr. Director of Product Management , Google Cloud

What do you deliver for the company? Research says CIOs and CTOs play an essential role in delivering at least two of the three most common CEO priorities—revenue acceleration, improved agility, and cost reduction. The only thing slowing them down is the constant struggle of striking a balance between the perfect and the possible. What if you could have it all without the trade-offs? Irrespective of your cloud construct today, hybrid or multi or both, come learn how you can leverage the best of the cloud to unleash digital innovation without compromising on security, agility, and flexibility.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Leading Trends in Digital Experience — 2020

Van Baker, VP Analyst, Gartner

This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Ask the Expert: Maximizing the Impact of Technology on the FS Customer Experience

Nicole Sturgill, VP Analyst, Gartner

What is the next generation of the digital customer experience (CX) for banking? What is the CX that consumers can expect to arrive in Banking based on what is happening in other industries? Inquire of a Gartner expert and take the opportunity to ask about specific initiatives you're considering.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Google: Unlock the Value of AI

Mira Lynn, Manager, Conversational AI, GoDaddy

Andrew Moore, VP Engineering, Google

More than 80% of organizations are using or evaluating AI, but only 14% succeed in harnessing it in production. How can you realize the value of AI? Google’s Head of Cloud AI gives you advice gathered from enterprises who successfully deployed AI. Leave with best practices that you can use today to make AI real for your business.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Egnyte: Yamaha & NFP: There’s No Such Thing as an Unregulated Company: Next-gen Content and Collaboration

Kris Lahiri, Co-founder & CSO, Egnyte

Rajesh Ram, Co-founder & CCO, Egnyte

Mark Grosvenor, CTO, NFP

Vimal Thomas, Vice-President of IT, Yamaha Corporation of America

Enterprises generate a staggering amount of unstructured data but have little sense of where it exists, how it’s used and what risk it creates. Traditionally considered a problem that only regulated companies dealt with, the new world ushered in by cloud, mobility and changing geo-political views on privacy is a wake-up call for all companies, regulated and unregulated alike. Learn how Yamaha and NFP, companies on two ends of the regulatory spectrum tackle data governance and risk management.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Cisco: The Top Five Trends Transforming the Workplace and Case Study Panel

Aruna Ravichandran, VP/CMO Global Marketing, Webex/Collaboration , Cisco

Kelly Boyer, Director of Unified Communications & Collaboration, Royal Caribbean Cruises Ltd.

Join this session to learn about the top five trends that are transforming the workplace. Learn how the three influencers: Work Force, Work Space and Work Flow, are shaping the way we engage with colleagues, teams and customers, and the critical role that collaboration plays in shaping customer experiences and employee engagement. Discover insights from customers who are transforming their workplace with AI-enabled collaboration technology.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Intel: Delivering the Workplace of the Future: the Integral Role of IT

Jennifer Talerico, Sr Director, Intel Corporation

Michael Nordquist, Senior Director, Planning, Architecture & Technologies Business Client Platforms, Intel

In the workplace of the future, your best talent are doing their best work. An effective digital transformation requires collaboration among Corporate Services, Human Resources and IT. Intel IT will discuss how the company created consumer-like experiences, integrated AI on the PC, enabled modern collaboration and embedded technology into the office for stimulating effective and efficient work.

Tuesday, October 22, 2019 06:30 PM|Tuesday, October 22, 2019 06:45 PM

AISERA: Cloud, AI & Data-driven Approach to ITSM

Ever thought about an API-driven service desk solution that can provide conversational workflow automation for Cloud and IT to deliver self-service and exceptional employee experience? Wait no more. In this session, Muddu Sudhakar will showcase how AI-driven cloud-native Conversational RPA is helping 3rd party apps, ITSM, CSM and operations within the enterprise to improve employee productivity while cutting costs up to 90%.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Intel: Digital Transformation: Sinclair Hotel Customer Story

Farukh Aslam, CEO, Sinclair Holdings LLC

Lucian Fogoros, Co-Founder & Managing Editor, iiot-world.com

Stacey Shulman, Chief Innovation Officer, Intel Corporation

Sinclair Holdings President and CEO Farukh Aslam presents the real-world story of opening The Sinclair Hotel, and how advanced technology is making new customer experiences possible. Join the creator of this ground-breaking all-digital hotel for a conversation about innovation and leadership from the use of state-of-the-art Intel IOT functionality such as digital smart signage, sensors and gateways, intelligent restaurant sinks and appliances.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Google: Accelerating Your Digital Transformation Through a Modern Infrastructure

Shailesh Shukla, Vice President, Product Management, Networking, Google Cloud

Brian Hanlin, Director, Cloud Services, Cardinal Health

Today you've got huge landscapes of traditional workloads running on-prem. You're looking to deliver new customer experiences, redesign business models and transform your culture. But how do you bridge the gap between now and the future? You start by enhancing and optimizing traditional workloads with cloud’s modern infrastructure and hybrid architectures. Join this session to learn best practices for laying the groundwork for tomorrow, by migrating and modernizing your workloads today.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Adobe: Driving Business Success Through Your Customers’ Experiences

Judith Hammerman, Vice President, Adobe Experience Platform, Adobe

Many businesses have invested aggressively in various technologies or have spent countless hours building solutions from scratch to meet ever-increasing expectations for customer experience. This has led to a tangled web of data stagnating in silos and hundreds of different point solutions that are expensive and difficult to integrate. Explore how leading companies are tackling this challenge – stitching data, creating a real-time customer profile and democratizing insights, advancing machine learning, accelerating content creation – to delight customers and drive business results.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Papyrus Software: Enabling Successful Customer Engagement & Corporate Collaboration

Annemarie Pucher, CEO, Papyrus Software

The focus lies on Digital Transformation, Customer Experience (CX) and Business Empowerment with a 360° view of the customer case. With a powerful digital software platform supporting RPA and AI, organizations can introduce a new business model that offers Omni-channel engagement, enhanced customer experience (CX) and streamlined operations. Annemarie Pucher/CEO, Papyrus Software will give insight to the Papyrus digital platform, how Business Value Streams such as handling a request or a claim, processing an order, underwriting a contract and onboarding a customer can be rapidly implemented leveraging the broad generic capabilities of the Papyrus platform solutions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

NetApp: Data Driven Transformation in Healthcare – How Healthix is Innovating to Improve Care for Millions of Patients

Todd Rogow, President & CEO, Healthix

Healthix, the largest public HIE in the nation, is operationalizing healthcare data in new ways. Driven by cutting edge technologies, large amounts of data can be collected, aggregated and made available to enhance care coordination and deliver real time life-saving information, while respecting patient privacy. In this session, CEO Todd Rogow will discuss Healthix’s vision for mobilizing healthcare information which helps to provide better treatments and outcomes for millions of patients while it increases understanding of patient population trends.

Wednesday, October 23, 2019 11:00 AM|Wednesday, October 23, 2019 11:30 AM

Gartner Zone: Gartner Consulting on Ecosystems: A Key Component to Drive Your Digital Strategy

Michael Mohr, VP Consulting, Gartner

Jackie Tan, Director Consulting, Gartner

Ecosystems provide an opportunity for participants to drive value, close gaps, access new markets and customers, and create entirely new business models. We will discuss where to start with an ecosystem strategy, do’s and don’ts, and lessons learned from the field. In this presentation Gartner Consulting will demonstrate:

● Why and how ecosystems are growing

● Which types of ecosystems have been successful in the market

● What has worked well for successful ecosystem participants

● What options exist for developing or joining a new ecosystem

Wednesday, October 23, 2019 11:45 AM|Wednesday, October 23, 2019 12:15 PM

Gartner Zone: Tech Product Marketers — Accelerating Your Impact

Bryan Britz, VP Analyst, Gartner

Today’s tech product marketers are facing increasing challenges related to creating awareness, accelerating marketing impact on the sales process and leveraging key activities along the traditional buying process. This session will highlight some of Gartner’s recent research designed specifically for the tech product marketers, with focus on critical areas such as the product marketer framework, customer buying journey, demand generation and account-based marketing.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

Kemp: Case Study: Retailer’s Secret to Digital Transformation for Always-on App Experience

Frank Yue, Solutions Architect, Kemp Technologies

167 million application visits in a single day! Learn how one infrastructure adjustment promoted greater agility and helped this online fashion and cosmetics giant satisfy intolerant user expectations and high user demand. Get the inside track on how ASOS accelerated its digital transformation through new architectures and solutions to deliver an optimal AX to satisfy customer expectations.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

Softomotive: KPMG Ignites Changes in Tax and Accounting Through Automation

Kallol Ghosh, Managing Director, KPMG LLP

Join KPMG and Softomotive to hear how automation is changing the landscape of tax and accounting, including cost efficiency, productivity, consistency, quality, reliability, employee satisfaction, and scalability. Softomotive gives the smoothest robotic process automation (RPA) journey, which is quick to deploy, easy to use and provides best value for money.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

WalkMe: Maximize Technology Adoption While Improving Employee Experience

Stephanie Welsh, Sr. Director, IT Strategy & Enablement, Red Hat

Digital transformation promises to unlock unprecedented ROI, and yet too many companies hit adoption challenges that jeopardize success. How can organizations today empower users to keep pace with technology that’s constantly evolving while ensuring a frictionless employee experience? Join Steph Welsh for an in-depth look into RedHat’s approach to realizing the full potential of their digital ecosystem.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Google: Turn Your Frontline Workers into a Competitive Advantage

Eve Phillips, Group Product Manager, Google

Jason Tahaney, CCISO Director of Information Technology, Hunterdon Healthcare System

Ravindra Sunku, Director of IT, Stitch Fix

Don't leave your largest and most influential workforce behind. Empowering your frontline with cloud-native solutions unlocks their potential and provides greater collaboration, engagement, process efficiencies, and insights for better decision making. Hear from Google and its customers about how they are empowering their frontline workforce to work faster and smarter than ever before and the results they are seeing.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Endava: The Good, The Bad and The Ugly

Justin Marcucci, Chief Digital Officer, Endava

Adam Banks, CTIO of A.P. Moller-Maersk, Maersk

Adam Banks, Maersk’s CTIO, discusses with long-time technology partner Endava his experiences in leading companies to become truly digital businesses, his predictions on how the relationship between people and technology will evolve over the years to come, and the opportunities that will deliver.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Zendesk: 5 Emerging Technologies To Power The Customer Experience of the Future

Colleen Berube, Chief Information Officer, Zendesk

Customer experience is a business-critical priority for companies today, and the CIO is in the best position to lead CX efforts. Which technologies will make the most impact on your customers’ experience? This session will highlight top emerging technologies that companies expect will have the biggest impact on CX in the next 3 years, and share examples of how organizations are using them today to improve their customer experience.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Tata Communications: Digital Transformation:Technology Debt to Technology Dividend @ the Speed of Business

Raman Mehta, CIO & VP, Visteon

Join Raman Mehta, CIO and VP at Visteon as he takes you through strategies he put in place to align Visteon’s digital world with 10 000+ global employees across 18 countries in an industry undergoing major disruption. Learn how Tata Communications helped accelerate their digital transformation with a global collaboration infrastructure across Visteon’s high performance, cloud-centric network, to gain a competitive advantage while reducing costs.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Google: Breaking Database Boundaries for Apps at Any Scale

Paul Strong, Technical Director, Office of the CTO , Google Cloud

How do you migrate the data platforms that underpin your critical business infrastructure to the cloud? Not to mention, modernizing these systems so you can take full advantage of the data? Come hear about a different approach to this challenge that will help you transform and grow your business.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

CIOs Must Drive Customer Experience Strategy to Succeed in Digital Business

Gene Alvarez, Distinguished VP Analyst, Gartner

Excellence in customer experience is critical to the development of a digital business platform and to date, CIOs have been stuck in the passenger seat. In this session, we’ll review best practices for CIOs looking to increase their influence over the development of customer experience strategy and the distinct advantages that a foundational understanding of technology has in accelerating customer experience success.

Wednesday, October 23, 2019 02:55 PM|Wednesday, October 23, 2019 03:15 PM

Magic Quadrant for Digital Experience Platforms

Gene Phifer, Distinguished VP Analyst, Gartner

Digital Experience Platforms (DXPs) deliver a wide array of digital experiences to a wide array of audiences, and have emerged as a critical tool for customer and employee engagement. This Magic Quadrant session explores the market for DXPs and its vendors.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How CIOs Can Drive a Culture of Customer Centricity

Jason Daigler, Sr Director Analyst, Gartner

Customer experience is among the top-5 priorities for multiple executive roles including the CEO and CIO. But how can you as a CIO contribute to customer experience and drive a customer-centric culture? In this session we’ll show why CX should be on your top 5 list, outline options for your involvement in CX initiatives, and share best practices on how CIOs are influencing and sometimes leading this key aspect of digital business transformation.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Meetup: Is Your Mobile Strategy Working?

It’s been more than a decade since the first iPhones and Android devices were introduced. Do your employees have the mobile apps that they need? Are your customers and partners delighted by the mobile experiences your business delivers? Come share your story and learn from the successes and failures of others. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 04:55 PM|Wednesday, October 23, 2019 05:15 PM

Cherwell: Digital Transformation Hangs on Employee Experience

Join Matt Klassen, VP of Product at Cherwell Software, to discover the linkages between employee experience, customer experience and modern service management. He will explore the evidence that employee experience has a great return on investment provide you with several tips to supercharge your employee engagement.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Magic Quadrant for Multiexperience Development Platforms

Van Baker, VP Analyst, Gartner

Application development is getting more complicated. As device types proliferate, so too do modes of interaction — from GUI-based typing and touching, to natural-language-based chat and voice, to gestures used in immersive environments. The digital user journey will involve multiple devices and interaction modalities; hence the need for multiexperience development platforms (MXDPs).

Wednesday, October 23, 2019 07:10 PM|Wednesday, October 23, 2019 07:30 PM

Blocko: Blockchain - Enterprise Use Case

Won Kim, CEO, Blocko Inc

Blocko has been deploying enterprise hybrid and private blockchain for Fortune 500 and government customers. Many people questioning about utilization of Blockchain and want to know real reasons why blockchain is so needed. Blocko will share real world blockchain reference to public and explain the real value of blockchain technology.

Thursday, October 24, 2019 09:45 AM|Thursday, October 24, 2019 10:15 AM

Gartner Zone: Gartner’s Product Management Framework — A Journey Along the Product Life Cycle

Clifton Gilley, Sr Director Analyst, Gartner

Product leaders must create and manage products through a life cycle of activity that includes product innovation, disruption and go-to-market strategy. These are decisions that directly impact a company’s bottom line. Cliff will take you through Gartner’s product management framework and how Gartner research provides insight and advice at each step of the journey.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 10:45 AM

New Relic: How Winning Companies Play Offense with Software

Ken Gavranovic, EVP Products & GM , New Relic, Inc.

Customers expect increased reliability, innovative features, and an amazing digital customer experience. Application architectures and software delivery methods are evolving but, many monitoring practices are lagging. Observability is key to success in this new environment.
Learn what's needed for observability, how New Relic enables it, and how focusing on your digital customer experience with New Relic can help improve your business.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

Meetup: Share Your Biggest A-Ha Moment of the Week

What are the top 3 things you're taking away from this year's IT Symposium/Xpo? Did you have an 'a-ha' moment? Will you course correct a strategy or did you gain the validation you need to move forward? Share the insights you've gained with your peers, and perhaps gain a few more in the process. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 12:10 PM|Thursday, October 24, 2019 12:25 PM

Zenoptics: BI Tool Proliferation? Analytics Catalogs Are a Must Have-They will Save You Millions

Saurh Khera, CEO, Zenoptics

Analytics Catalogs! What are they and why are they important? This session will highlight the value and use cases of this new category of products that are designed to increase knowledge worker productivity, to provide self-service report governance, and to provide usage statistics that will facilitate significant reductions in both seat licensing and maintenance cost. Total savings >35% of your existing reporting infrastructure budget.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Ask the Expert: How to Improve User Experience in the Interest of Customers

Brent Stewart, Sr Director Analyst, Gartner

User Experience (UX) of systems, products and services is now recognized as a critical aspect of Customer Experience (CX). UX methodologies, tools and skillsets have evolved significantly, and leading organizations invest in UX as a key differentiator and driver of CX. In this session, you can ask the Gartner expert about various aspects of UX and best practices used by advanced enterprises.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

How Will CRM Applications Support Your Future Digital Business Models

Gene Alvarez, Distinguished VP Analyst, Gartner

Business model change has always had an impact on CRM applications. However, Gartner receives an increasing number of inquiries from its clients on digital business model change and the focus on customer centricity under these new business models. It is now even more critical to look at CRM applications for the next five years and how they should evolve to support these new business models. Key Issues 1) What kind of business model change will organizations undertake and what are the impact to their relations with customers? 2) What changes do organizations need on their CRM technologies to support these new digital business?

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Without Great Employee Experience, You Can Forget Great Customer Experience

Gene Phifer, Distinguished VP Analyst, Gartner

The key to great customer experience (CX) is an engaged employee base focused on customer service. In other words, in order to have great CX, you must have great EX. Learn how leading enterprises are delivering powerful and compelling employee experiences, and the models, methodologies, and technologies necessary for great EX.

Digital business transformation is the cornerstone of any IT organization. These are the conference sessions to help CIOs and IT executives take the steps needed to achieve digital transformation for their organization:

Sunday, October 20, 2019 11:00 AM|Sunday, October 20, 2019 11:45 AM

Google: Creating New Business Models with APIs - Pitney Bowes’ Digital Transformation

Bala Kasiviswanathan, Head of Product Management - GCP API Management, Google Cloud

James Fairweather, Sr. Vice President & Chief Information Officer, PITNEY BOWES - CT

With a decline in some of its core markets, Pitney Bowes faced both a challenge and an opportunity that required the company to build new digital competencies. This century-old business embarked on a transformation journey to expand its digital services and create a bridge to its future. Central to its strategy is the Commerce Cloud, a set of cloud-based solutions and APIs, powered by Apigee, Google Cloud’s API management platform. As a result, Pitney Bowes has created a range of new digitally powered solutions such as its shipping API, which now generates $100 million in annual revenue.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Pause for Thought: Reimagining the Digital Economics of Banking

Peter Delano, Managing Vice President, Gartner

Fundamental economic models are shifting and adapting to new digital supply and demand drivers. Customers seek new forms of value and reward those enterprises that adapt. Employees increasing seek to work for enterprises that value attributes other than pure profits. Investment strategies are following similar paths. As the economic foundations of banking fracture, how should CIO's react and adapt to these new challenges?

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: Applied Infonomics: How CIOs in Midsize Enterprises Can Monetize Their Data (Exclusive for Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in MSEs increasingly recognize that information adds value to their organization beyond operational excellence and decision making. Adopting infonomics practices will help realize business value through a disciplined approach. This session will show CIOs in midsize enterprises how to measure, manage and monetize available information assets

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

The Future of Energy Disrupts Everything

Rich McAvey, Distinguished VP Analyst, Gartner

Zarko Sumic, Distinguished VP Analyst, Gartner

Global societies are under extreme pressure from two powerful opposing forces; the growing demand for energy and the impact on the environment. Wrestling with these forces requires innovation that itself will create disruption in all societies for decades. This session takes on these issues and introduces a framework for enabling leaders to anticipate change and develop practical strategies for navigating through this complex and volatile period.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Higher Education Scenarios 2030: What the Future Means for You Today

Terri-Lynn Thayer, VP, Team Manager, Gartner

Higher education faces a decade of increasing disruption. We will present four plausible future scenarios for the industry to enable university CIOs to anticipate the changes and prepare for the necessary transformation.

Sunday, October 20, 2019 01:15 PM|Sunday, October 20, 2019 02:00 PM

Google: Engineering a Healthier World

Shweta Maniar, Head of Life Sciences, Google Cloud

The pace of change in healthcare is not slowing down; in fact, it is accelerating. Healthcare and life sciences organizations need to ensure their patient’s data is accessible, secure, and useful as part of their digital transformation. In this session hear how Google Cloud is partnering with healthcare organizations to help them make things simpler and easier for patients, caregivers, administrators, employees and researchers alike.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Digital Government in Action — What’s Working and Who Is Doing It Well

Dean Lacheca, Sr Director Analyst, Gartner

The transition to digital government has been a global pursuit for nearly two decades, so what is working? In this session, we will explore what initiatives are having the biggest impact, who is doing well and what are the possible disruptors, across a range of government domains.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Digital Transformation in Insurance: What Rookies Can Learn From Trailblazers (and Vice Versa)

Juergen Weiss, Practice Vice President, Gartner

Insurance CIOs tell us that digital transformation is their top priority however many companies are still struggling to integrate that goal into their strategic planning or harvest results from digitalization. In this session we present a taxonomy allowing us to analyze the key differences between digital rookies and trailblazers regarding business goals and outcomes, technology adoption and corporate cultures. Business and IT leaders from both rookie and trailblazer organizations can use these findings to accelerate their digital journey.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Ask the Expert: How to Scale IT Product Line Management

Rob Rizzo, Sr Director, Advisory, Gartner

The majority of CIOs are at least experimenting with IT product management but scaling the model is hard. This session will answer questions about how CIOs are overcoming common IT product management pitfalls by adopting tactics such as defining product lines around business capabilities, changing the way IT engages with business stakeholders, working with the CFO to align funding to products and developing new scorecards to manage product performance.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Ask the Expert: Shift From Project Management to Product Management

Dale Kutnick, Senior Vice President, Gartner

To accelerate digital transformation organizations are required to continuously evolve services and product management is becoming more important. However, a shift from project management to product management has not progressed. This session will explain the product management functions and values that CIOs and leaders need to understand and Gartner’s product management framework.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Microsoft: AI and the Opportunity for Government Transformation

Susie Adams, CTO Microsoft Federal, Microsoft

It’s believed that AI will become an integral part of our lives, etching itself into the fabric of our economy and society. As government and technology leaders, we see the potential of AI to transform the way we live and work but need to make sense of the risks it presents. Our responsibility as leaders is to frame an inclusive and ethical approach to AI and the digital economy, ensuring that everyone is empowered to participate in meaningful ways.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Stefanini: A Human-Centric Approach to Artificial Intelligence in Education

Chris Campbell, Vice President of Information Technology, DeVry University

Fabio Caversan, AI Research & Development Director, Stefanini

Facing higher demands from a digital-first audience, universities are struggling with student satisfaction and retention. Stefanini and DeVry University share how they are co-creating an Artificial Intelligence solution for better CX. We know AI and automation can cut costs, but its crucial role is to provide excellent support and connected experiences. In this case study, we'll show you how a human-centric approach improves student satisfaction.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Cisco: Modernizing the Mission

Marcus Moffett, Senior Director of System Engineering and Architectures & CTO US Public Sector, Cisco

Whether you connect with the military, empower educators, or make cities smart—this session will give business relevance to the mission you support. We will explore modernization use cases for IT professionals chartered with educating, protecting, and serving agency departments and their respective constituents. You will learn about real-world use cases covering: deploying secure segmentation, cloud connectivity, and next-generation mobility across education, municipalities, and state and federal governments.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

NTT DATA: Industry 4.0: Digital Transformation and the OT/IT Inflection Point

Jeff Bergeron, SVP & CTO, NTT DATA

Digital transformation is driving the future of manufacturing via technologies such as intelligent automation, data insight, cloud and artificial intelligence. We see this demonstrated through the convergence of OT / IT, as manufacturers look to drive efficiencies and strengthen customer engagement. Manufacturers that succeed in digital transformation will continue to deliver innovation aligned to business outcomes. Join us to learn how to navigate and drive this complex transformation in your organization.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:00 PM

Google: Improving the Patient and Caregiver Experience with Cloud Endpoints

David Reis, EVP | CIO, Hackensack Meridian Health

Tight budgets. High expectations. Valuable stakeholders. IT is under pressure to innovate while cutting costs. Moving from legacy devices to cloud-native endpoints is a cost-effective, secure way to address the needs of caregivers and patients. Hear from Chrome Enterprise and Hackensack Meridian on how Chrome Enterprise can be deployed throughout your healthcare network to strengthen data security, increase information access, save caregivers’ time, reduce operational costs, and deliver a better patient experience. Learn how Hackensack Meridian benefits from going cloud-native, and hear examples of how cloud endpoints can solve workforce challenges in healthcare.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:15 PM

Roundtable: Fit for Digital — How Oil and Gas Ecosystem CxO’s Should Design Tomorrow’s IT Operating Model

Mark Bartram, VP, Executive Partner, Gartner

Discuss with Gartner thought leaders and your industry peers how best to design your IT Operating Model for future success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Sustaining the Future of Water

Ethan Cohen, Sr Director Analyst, Gartner

Water availability, cost, quality and safety are under increasing pressure. Managing the impact of these forces while meeting increased demand requires creativity and innovation. This session takes on these issues and provides a perspective on role of the CIO and the use of technology in managing this vital strategic natural resource.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Reinventing Government Shared Services in a Digital World

Neville Cannon, Sr Director Analyst, Gartner

Despite multiple failures and much negative press the shared services operating model remains a stalwart of government. The alternative to letting them limp along like zombies, is to get them right and deliver customer value, and support the platform models of the future.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

The Future of Administrative Systems in Higher Education

Robert Yanckello, Sr Director Analyst, Gartner

The future of administrative system in higher education is evolving. The past practices and perceptions of technology are no longer applicable to support modern university experience or the optimization and transformation required for a modern technology environment. This presentation will outline the evolution of administrative systems and the next phase of the journey for higher education institutions. It will highlight the approach and strategies institutions should take to successfully support their future business models and broader institutional objectives.

Sunday, October 20, 2019 03:15 PM|Sunday, October 20, 2019 04:00 PM

Google: Mission Possible - Innovation in the Public Sector

James Parr, CEO, Trillium Technologies / Executive Producer, Frontier Development Lab (FDL), Frontier Development Lab

Dan Prieto, Strategic Executive - Federal Gvnt, Google

Government leaders are turning to AI to approach challenges of incredible scale and impact to their communities. They are looking beyond traditional methods to transform the way they work and approach moonshots. Hear from agency leaders as they share best practices and lessons learned throughout their journeys in becoming innovation-first organizations including NASA Frontier Development Lab that is partnering with Google Cloud for an eight-week session of AI-fueled rapid experimentation and iteration to guide them in the search for exoplanets and where intelligent life may be waiting to be found.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

IBM: The Big Shift: Why an Open Hybrid Multicloud Platform is Suddenly the Most Important Decision Facing Government IT

Chuck Svoboda, OpenShift Practice Lead, Public Sector, Red Hat

Government IT is shifting from proprietary to open hybrid multicloud platforms, freeing agencies to benefit from open source technologies and innovative services from any vendor. It’s an approach that can accelerate digital transformation efforts and increase security, but requires a comprehensive strategy to address the opportunities and challenges. In this session, leaders from IBM and Red Hat share their experiences helping organizations make the shift to an open hybrid cloud.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

IBM: Cloud First, Digital First: Claiming Competitive Advantage

Emi Olsson, Distinguished Engineer, IBM

Migrating core functions to the cloud has become a business imperative for financial services institutions as they digitally transform their organization. Daunting?
Yes. Necessary? You bet. Join this discussion on the benefits of cloud technology in improving customer experience, increasing time to market and creating cost efficiencies in an open, agile, compliant and secure environment.

Sunday, October 20, 2019 04:30 PM|Sunday, October 20, 2019 05:15 PM

Google: Managing Planet-Scale Data in Financial Services

Richard Pina, Principal Architect, Google Cloud

The velocity, volume and diversity of data are growing at accelerating rates and traditional data curation and persistence techniques cannot keep pace. How do you create data insights from this huge amount of data? What if you could simplify storing, indexing, and relating information and make it easily available to your business users? Learn how you can leverage Google technology to help meet this demand. Hear about use cases in the financial services arena and how to leverage data insights to modernize your business infrastructure.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

IT and Operational Technologies: Moving from Frenemies to Partners in Equipment Automation

Kristian Steenstrup, Distinguished VP Analyst, Gartner

The blurring of physical and virtual boundaries in plant and equipment can help asset-intensive companies become integrated digital businesses but heighten risks when integrating and managing operational technology. Though engineering may keep IT at arm’s length when it comes to OT, CIOs can be instrumental in forging a solid IT-business partnership to deal with digital disruption.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Take your Community Beyond Smart: What is Next for Local Government CIOs

Bill Finnerty, Sr Director Analyst, Gartner

Viewing Smart City Initiatives as the end goal will set a city up to create the next generation of legacy infrastructure and systems. What steps do local government CIOs need to take to plan beyond “Smart” and help their jurisdiction create a sustainable, intelligent future?

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

How Oil and Gas CIOs Can Rethink IT to Accelerate Transformation Strategies

Rich McAvey, Distinguished VP Analyst, Gartner

Leading oil and gas companies are adopting aggressive strategies designed to achieve breakout performance. Such strategies depend on a new enterprise design to enable dynamic business innovation while retaining the ability to scale efficiently. The implications for IT are profound. This session introduces a framework to clear the air and enable effective redesign of your IT operating model.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:30 PM

Ask the Expert: How Can CIOs Improve the Digital Dexterity of the C-Suite?

Rob Rizzo, Sr Director, Advisory, Gartner

Only 16% of leaders have high digital dexterity — the combination of behaviors, mindsets and beliefs that are essential for digital business transformation. Building digital dexterity depends on leadership from the c-suite, so this session will describe the specific decisions and actions that CIOs must take, including creating a compelling digitalization narrative, personally modelling digitally dexterous behaviors, and ensuring that operational workflows, incentives, and policies foster, not hamper, digital dexterity.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Making Automation Work for Your Financial Services Firm

Nicole Sturgill, VP Analyst, Gartner

Automation promises greater productivity, cost reductions and streamlined processing that leads to better customer experiences. So why is it so hard to achieve these results? Learn what you can do to develop automation initiatives that meet goals and set the organization up for success in future projects.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

From Tesla to Tesla, the Question Remains: Do We Need a Grid?

Zarko Sumic, Distinguished VP Analyst, Gartner

The father of the electrification and the eponymous of an electric vehicle, failed in his wireless power transmission quest to unhook us from the grid. Now his namesake, Tesla, and other EV manufacturers, are driving us toward decentralized and democratic energy provisioning future. This presentation will discuss the future of the grid and its digitally enabled business and operating model.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Winning in the Turns — The CIO's Role in Creating an Adaptive Higher Education Institution

Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner

In an era of ContinousNext, with constant fluctuation in society, the most adaptive survives. The higher education core missions requires that we make education adapt to learners needs or risk diminishing relevance. This requires creating adaptive education as well as institutions that can continuously adapt itself to societal needs.
This session answers the three questions:
Why is "adaptive" important?
What is adaptive in the higher education context?
How can the CIO make the higher education institution more adaptive?

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 08:30 AM

Federal Breakfast: Best Practices for Unlocking Architectural Agility

Bill Holz, VP Analyst, Gartner

"The best architectures, requirements, and designs emerge from self-organizing teams.” What does that mean? How does a self-organizing team deliver application features when the architecture continually evolves in an incremental fashion. Poor architecture choices limit enhanceability, maintainability, testability, scalability, etc. which limit the ability of an agile team to quickly deliver new application(s) or features. Big architecture upfront doesn’t work because it locks in decisions when we know the least about what the application will actually need to do. This session will discuss processes and practices that your team can use to:

● Avoid BAUF by evolving the architecture incrementally

● Prove the Architecture with Code by Implementing Fitness Functions

● Invest in Agile Modeling to improve architecture skills and understanding of agile team members

Exclusive to attendees from the Federal Government.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 09:30 AM|Monday, October 21, 2019 10:30 AM

Gartner Opening Keynote: Winning in the Turns: Leadership in a Digital Society

Mbula Schoen, Sr Principal Analyst, Gartner

Don Scheibenreif, Distinguished VP Analyst, Gartner

Tina Nunno, Distinguished VP Analyst, Gartner

Valentin Sribar, Senior Vice President, Gartner

It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:35 AM

Spotlight Session: Future of Organizations Depends on Combinatorial Digital Innovation

Rajesh Kandaswamy, VP Analyst, Gartner

Digitization not only transforms businesses but also provides a foundation for more technologies to emerge at a faster pace. It will not be enough for technology executives to look at technologies in isolation and they need to become adept at looking at business possibilities of technologies in conjunction. In this Spotlight presentation, a product of the Gartner Fellows Program designed to create high-impact intellectual capital beyond regular research, we will look into why combinatorial digital innovation for CIOs.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Digital Business and Edge Computing: Pushing Your Infrastructure to the Edge

Thomas Bittman, Distinguished VP Analyst, Gartner

Digitalization blurs the physical and digital worlds, and leverages new interactions between people, businesses and things. Edge computing complements cloud computing to make digitalization possible - all the way to people and things at the edge. IoT and immersive experiences will require infrastructure everywhere, and the data center will no longer be the center of data.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Nine Corporate Digital Business Transformation Mistakes to Avoid

Mark Raskino, Distinguished VP Analyst, Gartner

True digital business transformation is a long hard journey with many traps and false trails. So what are the biggest corporate strategy level mistakes? CIOs, CEOs and Boards can learn what not to do from the trials of others. Don’t avoid definition, don’t tolerate short term-ism, don’t scope shallow, don’t bother until your board is up for it and don’t believe others can do it for you.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Setting the Benchmark Criteria for Your Enterprise Architecture and Technology Innovation Leaders

Philip Allega, VP Analyst, Gartner

If you’re an IT executive in charge of digital, there’s a 66% probability that you have an EA team supporting you. This session will help you determine whether you’ve got the right team doing the right work for you, and in the right way. In this session, you will be able to quickly benchmark how well your team is doing to support digital business. Leading practices for success are provided in this discussion.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: Insurance Legacy Modernization — Tactics To Drive Immediate Value

Richard Natale, Sr Director Analyst, Gartner

Core systems improvement/transformation is a top priority for insurance company increased funding in North America in 2019 . But insurers often struggle to reconcile the pressure to replace aging core systems with spending on digital technology. How can this mammoth task be divided and conquered? This interactive session will explore the following questions: Whether or not you can live with legacy? When core system replacement becomes a must? The role of core systems in modernization?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Jumping the Curve: From CIO to Digital Leader

Chris Howard, Distinguished VP Analyst, Gartner

Digital leadership is essential for enterprise growth and effectiveness. CEOs need someone to fulfill it. Some CIOs will take on more of this role, maybe to the exclusion of the traditional CIO responsibilities. Using case studies and profiles, we will look at the nature of this career transition. How is it different? Is it a long-term role? Do you want it? How does it change your relationship with your peers and your team, to the stakeholders? Based on new research from Gartner on the future of IT and the CIO

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: How CIOs Lead, Adapt and Evolve Digital Transformation in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)

Mike Cisek, VP Analyst, Gartner

In this session, we will discuss five dimensions of change that Gartner believes that CIO in midsize enterprise must embrace if they want to exploit the opportunities and master the challenges of modern digital business:

● Changes to the CIO role and the leadership expectations that arise.

● Change in the way people will think, work and interact with each other with a common set of beliefs, mindsets and behaviors.

● Changes in the way data is conceived, used and exploited as an explicit aspect of the business value agenda.

● Changes in the way business processes are configured and executed, led by line of business development of the related applications.

● Changes in technology adoption and the use of artificial intelligence as a mainstay of modern business operation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Meetup: How Are You Building a Digital Workplace for Your Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

Meet with your peers to explore strategies that have been implemented (successfully and unsuccessfully) to build a digital workplace to help drive new technology trends. Questions that often come up include: What technologies enable a stronger digital workplace? How do we adopt digital workplace strategies without a dedicated team? What organization changes do we need to make to drive digital workplace programs. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

CIO Meetup: How Will You Execute Your Digital Strategy?

Developing a winning strategy is one thing; successful execution to achieve business outcomes is another. Discuss tactics your organization has used or is planning to use to successfully drive execution of your digital strategy. Which have proven most effective? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

What Leading in a Digital Society Means for Government

Rick Howard, VP Analyst, Gartner

Government CIOs have a unique leadership role to play in shaping a digital society. This session will provide key insights from the Symposium Opening Keynote to show how public sector technology leaders can lead by optimizing strategy, cost, and talent to bring the benefits of digital to government and society.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Microsoft: Digital Transformation – Ensuring the Vision of the Future

Monty O'Kelley, Digital Architect, Microsoft

In this session we’ll explore the vision of Digital Transformation – what is happening all around you that you can miss if you are not careful. We will explore the definition of “true” Digital Transformation and provide some key “landmarks”, using the Banking Industry as just one case point. Come learn how you can identify digital change factors within your own enterprise to navigate your course on your digital vision journey.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Cisco: Global Network Transformation & Evolving Internet Trends

Shruti Jain, Senior Analyst / Marketing Manager, Cisco, Cisco

Internet access can have a profound impact on economies, education levels, and even mortality rates. Beyond consumer segment, businesses and world governments - all rely on the Internet to conduct their daily business, in turn driving constant network evolution.
The annual Cisco VNI Forecast focuses on global IP traffic growth and Internet trends. In this session, we will identify and analyze technology innovations and provide strategic insights on network transformation, user Internet behaviors and implications.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

EdgeVerve: Maximizing value from AI to build the Future-Ready Enterprise

Atul Soneja, Global Head of Edge Products and Infosys Nia, EdgeVerve

A fire side chat with AI experts and practitioners on how businesses can adopt and scale AI enterprise wide, while assessing the overall value and risks. Join this session to understand how enterprises can move beyond the hype to build smarter businesses with the power of AI and machine learning and maximize their ROI

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Cisco: Building Zero Trust Security Solutions

Wendy Nather, Head of Advisory CISOs, Duo Security, now part of Cisco

Call it “zero trust” or “an initial step on the road to CARTA” – we know the classic design patterns of security have to change. In this session, we’ll talk about different ways to build on the fundamentals of “zero trust,” working together with partners in stages to create better and more usable security.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: Five Principles of a Modern Data Analytics Strategy

Debanjan Saha, Vice President of Data Analytics, Google

Data platform architectures that were designed in the 1990s are not ready to solve business problems for 2020. Understand how a modern data analytics platform can strip out layers of complexity, common in typical big data solutions, by using fully integrated and serverless services to ingest, store and analyze data seamlessly--and make predictions based on that data--so you can zero in on mission-critical insights. In this session, Google Cloud engineers and industry thought leaders will share the 5 key tenets of a modern data analytics strategy, and how they are helping enterprises to accelerate their data driven digital transformation.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: In it Together - Shared Responsibility in a Hybrid and Multi-Cloud World

Robert Sadowski, Head of Trust and Security, Google Cloud

With the rise of hybrid and multi-cloud environments, how do you ensure you are effectively managing security and risk of your infrastructure? Who is responsible and how do you manage the change? The concept of shared responsibility between provider and customer is fundamental to effectively managing security and risk as organizations move to the cloud. Come learn how you can evolve your risk models and how cloud providers can help you maintain and improve security in a hybrid world.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

UiPath: Reboot Work Today: Why Robotic Process Automation (RPA) Should be at the Center of Your IT Strategy

Bobby Patrick, Chief Marketing Officer, UiPath

Conventional IT thinking had bet against RPA. But, it also had bet against Cloud at one point too. Join Bobby Patrick, UiPath’s CMO, to explore todays’ market adoption trends that are behind today’s fastest growing industry in tech & molding the future of the workforce.
Review RPA use cases that are integrating machine learning, NLP and AI. Hear how our customers have built an “Automation First mindset”, to deliver rapid digital transformation, realizing enormous productivity gains, and realizing the benefit of a Robot for Every Employee.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Zscaler: Navigating the Challenges of Secure Cloud Transformation

Jay Chaudhry, CEO & Chairman, Zscaler, Inc.

Alex Philips, Chief Information Officer, National Oilwell Varco, Inc.

Digital transformation is disrupting 30 years of network security. Now, the IT leaders who rely on these traditional architectures anchored in the datacenter risk inhibiting the business. Today’s world calls for security access services that are hosted in the cloud and can extend to the edge, as close to the user as possible. This requires network transformation. Hear how Alex Philips, CISO at National Oilwell & Varco, took on this challenge by adopting a scalable, cloud-delivered security platform, and saying goodbye to appliances. With Zscaler, his team provides 36,000 users with dynamic access to their applications, has reduced their attack surface, and saves NOV millions in IT costs per year.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

NetApp and DreamWorks Animation: Discover How the Studio is Leveraging NetApp to Empower Production and Accelerate Transformation

Scott Miller, Technology Fellow, Systems Architecture, DreamWorks

From the studio that brought you Shrek, Kung Fu Panda, Trolls and How to Train Your Dragon, DreamWorks’ Skottie Miller, Technology Fellow, Systems Architecture is here to talk about the challenges DreamWorks faces along with the innovations from NetApp that help accelerate the studio’s data driven environment

Monday, October 21, 2019 01:10 PM|Monday, October 21, 2019 01:30 PM

Kofax: Discover the cloud-enabled, AI-powered Intelligent Automation Platform

Chris Huff, Chief Strategy Officer, Kofax, Inc.

Chris Huff, Chief Strategy Officer at Kofax shares how leading organizations leverage the cloud for delivering Intelligent Automation technologies. This must-attend session presents the path to scaling Intelligent Automation across any enterprise function, vertical industry, around the globe.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Higher Education Student Information Systems in the Cloud

Robert Yanckello, Sr Director Analyst, Gartner

This session will explore what is happening in the market of SIS with the move toward SaaS as a primary delivery mechanism. We will explore how to examine the market offering as well as to plan for an effective transition.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Meetup: How Are You Structuring Your Teams to Support Your Digital Business Platform? (Exclusive for Global Enterprise Executive Experience Attendees)

Join this Meetup to discuss how your organization built or plans to build a team structure that supports your digital business platform. What worked? What didn't? How did you approach designing and developing a new team structure? What challenges have you faced? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Building the Digital Business Platform

Bill Swanton, Distinguished VP Analyst, Gartner

CIOs and digital business leaders are under enormous pressure from senior executives to get their firms "digital enough"! Our two year long study of digital organizations is yielding new approaches to building the digital platform, revealing the new technologies and skills required. More important, it highlights the organizational, cultural, and business change required for success.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Overcoming Transformation Fatigue (Exclusive for Global Enterprise Executive Experience Attendees)

Mary Mesaglio, Distinguished VP Analyst, Gartner

Gartner research shows that most enterprises are digitally transforming and have been for a while now. But, data also shows that there is a growing gap between digital ambition and actual execution. This is leading to transformation fatigue, where employees are apathetic about and disenfranchised from the Next Big Thing, sometimes opting out of the transformation or passively resisting it. This makes it tough for leaders to deliver on the pressure from the C-Suite to transform. Join this discussion with Mary Mesaglio about tips and tricks you can use with your teams right now to overcome transformation fatigue.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

CIO Meetup: How Are You Presenting Digital Transformation to the Board?

Join this Meetup to share best practices for an effective and concise approach to presenting digital transformation to the board. What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

How Ecosystems Will Dominate Our Digital Future With “Ego-Systems,” “Eco-stries” and “Eco-polies”

Hung LeHong, Distinguished VP Analyst, Gartner

Effective digital businesses and governments know how to navigate the complex landscape of digital ecosystems. These enterprises avoid having their ecosystems turn into an ego-systems — that favors them at the expense of partners. They seek new opportunities as industries converge into ecosystems we call eco-stries. But they also fear that the digital giants’ ecosystems will become so dominant that they become eco-polies. Come join us as we describe a digital future ruled by ecosystems and what you should do about it.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Roundtable: Secrets of Success to Data-Driven Digital Business

Alan D. Duncan, VP Analyst, Gartner

Digital business requires organizations to make data pervasive by design and by deed as the basis for "the way we do things here". This roundtable session will provide opportunity to meet with your peers and explore such topics as: How to balance "doing things right" and "doing the right things"? How to set the leadership agenda for both "doing" and "thinking" (with the former providing the basis for the latter)? How to ensure that stakeholders are willing and able to participate in the change to becoming data-driven?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 02:45 PM|Monday, October 21, 2019 03:15 PM

Gartner Zone Technology 101: Understanding Gartner IT Score and IT Budget

Jaime Tirado, New Client Engagement Specialist, Gartner

Join this session to learn how the Gartner IT Score and the IT Budget assessments can help your organization achieve tangible business results. IT Score is designed to help CIOs and IT leaders evaluate the maturity of the IT function in the context of the organization’s business priorities. IT Budget will show how your spending compares to industry averages in a customized report. Preview sample benchmark and diagnostic reports and talk with a Gartner Zone product expert after the session to learn about how your organization can leverage a diagnostic assessment to implement initiatives that drive results.

Monday, October 21, 2019 03:10 PM|Monday, October 21, 2019 03:30 PM

Magic Quadrant and Critical Capabilities for Full Life Cycle API Management

Mark O'Neill, VP Analyst, Gartner

API Management is crucial to the success of digital strategies, by enabling APIs to be used successfully by an ecosystem of partners and developers. In this session, we examine the key vendors providing API management, as well as key use cases including integration, data-as-a-service, open banking, and multiexperience enablement. We also examine critical capabilities, such as support for API monetization and microservices, which are provided by API management solutions.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Verizon: Preparing For Future 5G, Today.

Shawn Hakl, SVP - Product Development, Verizon Business

Join Shawn Hakl, Verizon Business Group SVP of Product Development, as he discusses the 5G impact on business in 2020. During this session, Shawn will talk about what enterprises need to do today, to prepare for 5G and how enterprises need to think about integrating 5G into their network architecture to optimize scale, accelerate the move to a virtual core and ultimately embed intelligence directly into the network.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

ServiceNow: Three Ways the Future of Your IT Can Happen Today

Pablo Stern, SVP IT Workflow Products, ServiceNow

Chad T. Corriveau, Technical Marketing Manager, ServiceNow

David Schirm, Vice President, IT Production Control, Raymond James

IT is the lifeblood of the digital enterprise. More and more, organizations are relying on IT to deliver new and innovative customer experiences, revenue growth, and competitive advantage. Each of these enterprises is realizing that consumer tech experiences – the ones we all now have in our personal lives – have surpassed enterprise experiences. But, why are these experiences so elusive in the enterprise? In this session you’ll learn how ServiceNow delivers the unifying solutions for the future of IT that free employees from the onerous, non-automated processes standing in the way of amazing experiences, while also helping IT unlock huge productivity gains of 20% or more.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Red Hat: Enterprise Open Source at the Core of Digital Leadership

Margaret Dawson, Vice President, Products and Technologies, Red Hat

Whether you’re a digital laggard, or in the middle of a major transformation, this session will give you ideas and new perspectives. We’ll look at what your peers—and successful, open organizations—are doing with enterprise open source and open hybrid cloud. From infrastructure to processes to people, an open approach can help you embrace innovation, move at a faster pace, and attract excited, motivated employees.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Cisco: Top 5 Networking Trends You Can't Ignore: Technology, Operations & Talent

Prashanth Shenoy, VP, Enterprise networks and DevNet marketing, Cisco

Cloud. IoT. Mobile. Security. What does their future look like? We’ll lay out 5 future trends around networking, operations and talent based on the to-be-released Cisco 2020 Networking Report, and we’ll have a frank discussion with a customer about the top things an IT leader needs to consider when creating their networking strategy.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

CenturyLink: Empowered Security for the Enterprise

Chris Betz, CSO, CenturyLink

There’s a role for the enterprise to play in securing the future of digital business – not as a victim, but a disruptor. Based on original research of advanced threat actors and malware networks, and CenturyLink’s experience conducting more than 1,000 malware disruptions, you will learn how enterprises can help break the incentive model for mass malware by identifying threats faster and working collaboratively to mitigate attacks.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

AWS: Differentiation Through Innovation

Sandy Carter, VP, Windows and Enterprise Workloads, Amazon Web Services

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations, of any size, to truly differentiate their business through innovation. We will share a number of examples of how customers are innovating on AWS to differentiate their business by improving pace of innovation, getting to market faster, creating new products, and scaling innovative ideas globally to stay ahead of the changing business needs.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

MicroStrategy and Freddie Mac: Delivering Insights with ECO

Dennis Tally, Data Strategy & Governance Director, Freddie Mac

Bhavini Amin, Senior Director, Freddie Mac

Freddie Mac knows the importance of data, and they’re focused on Reimagining the Mortgage ExperienceSM for their clients. Meet ECOSM (Evaluate Compare OptimizeSM) Freddie Mac’s new web-based business intelligence tool that aligns data strategy and digital transformation, providing insights to optimize lending strategies and accelerate growth.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Microsoft: Enabling Your Business with Microsoft Azure

Arpan Shah, General Manager, Azure Marketing, Microsoft, Microsoft

Enterprise customers are choosing Microsoft Azure for their digital transformation. This session will share examples of enterprise customer scenarios and success with Azure and cover topics including hybrid, migration, modernization and AI.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Lenovo: Addressing the CIO Dilemma: A New Approach to Infrastructure Strategy

Ben Martin, Executive Director, Lenovo DCG

Address the number one cost of data centers head-on. Learn how today's leaders are producing cloud-like economics with the security of on-site hardware and how you can move from product-focused to customer-focused and implement data insights and technology as a strategic weapon to compete.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Evolving Into Your Digital I&T Operating Model

Douglas Wood, Sr Executive Partner, Gartner

Clay Aiena, VP, Team Manager, Gartner

In this workshop, you will use Gartner’s I&T Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

NetApp: Powering Digital Business - Revolutionizing Multi-Cloud Migrations and Management

Jeff Dickey, Director, Cloud Evangelist, NetApp

NetApp spent over 20 years focusing on data performance and management. In 2 short years, Netapp has pivoted to a cloud-focused company and the top cloud providers rely on our data service offerings. We now deliver cutting-edge products and services with Enterprise features that help devs and admins move quicker to hit business objectives. NetApp believes Apps should be spun up where the data lives and data should be available where the application lives. Learn how NetApp can help you successfully migrate applications and data to all clouds or the single cloud of your choice. Learn how to compete and get ahead in the market with cutting edge application orchestration, data management, and visibility.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Brasil IT+: Rocket.chat: Compliance and Privacy in Workstream Collaboration

Gabriel Engel, CEO, Rocket.Chat

Rocket.chat offers the ultimate enterprise communication platform.
Join us to understand why Rocket.chat has over 350k servers deployed and is the selected workstream platform for Mercedes Benz, Audi, Volkswagen, Intel, Ubuntu, Ethereum, Playstation, Naval Air System Command, Department of Defense, and other 100k companies. As there is a chance that you are already using Rocket.chat, come talk to us and showcase your experience with your peers.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Cradlepoint: 5G Will Change Networking and Your Business

Donna Johnson, VP of Product & Solution Marketing, Cradlepoint

5G is being hyped as the most transformational cellular generation and many companies are looking at 5G to creatively reach customers and run entire edge operations. With 5G on the horizon, organizations should be asking what preparations they should be doing now to make or save more money with 5G in the very near future. Join this session to learn how your business can prepare for the transition to 5G, including what you should be doing now.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Red Hat: Unlocking Innovation Across the Open Hybrid Cloud

E.G. Nadhan, Chief Architect and Strategist, North America (Commercial), Red Hat

Standardization is a solid foundation for systemic innovation. However, it is not always pragmatic to standardize on a single process, architecture or technology. The ability to co-exist across multiple environments is vital to driving continuous collaboration across a global enterprise. Join this session to learn how enterprises innovate the customer experience while being agnostic to the underlying technology environments (cloud or otherwise).

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

Google: API-Powered Digital Ecosystems

Bala Kasiviswanathan, Head of Product Management - GCP API Management, Google Cloud

Digital ecosystems present an untapped opportunity for enterprises to open up new business channels. We’ll cover examples of Apigee customers that have successfully leveraged APIs to build thriving ecosystems of developers and partners. You’ll learn how Apigee can not only help attract, onboard, and empower developers and partners to build with your proprietary data, but also do so in a secure and scalable manner.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

NTT: Visibility and Performance Management: Get Ahead of Runaway Complexity

Joe Maissel, Practice Director, NTT

Today’s applications and infrastructures are undergoing big changes that dramatically increase complexity. IT professionals struggle to maintain visibility, performance, and cost efficiency across their network and application stacks - which now extend outside the traditional boundaries of the datacenter. Learn how to get ahead, and stay ahead, of runaway complexity, using a modern, integrated approach to Visibility and Performance Management.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

Lenovo: Leveraging Infrastructure for the IoT Edge

Todd DeSaix, Director, Strategy, Commercial IoT, Lenovo

Learn how edge sites from retail stores to entire cities are leveraging next-generation edge infrastructure solutions to speed deployment, lower operating costs, centralize management, increase reliability, and enable IoT and legacy workloads across common infrastructure. Learn how to deliver an optimized infrastructure with Edge and IoT solutions today.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

Brasil IT+: Actminds + ilegra: Open Banking: Adding Digital to Your Traditional Bank and Adopting a Modern Branch User Experience

Alexandre Pinto, Director of Innovation, Actminds

Alice Delatorre, Open bank: how to connect the UX with fi, Unicred

How can small and midsize banks fight back the large players and Fintechs? How to make branches more efficient and attractive? See how Actminds Digital Banking platform enables financial institutions to offer digital banking services, creating new sources of revenue. And how Ilegra supported Unicred, to create a new concept of physical branches, with coworking spaces, coffee shops, and other services generating customer higher fidelity.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

r4: Why Cross-Enterprise AI Is the Next Big Thing

David Bradley, EVP Solutions, r4 Technologies

We’ve reached the limit of what we can accomplish working in silos. “Cross-Enterprise AI” – a new category of AI – makes it possible to eliminate the silo problem with no time-consuming transformation projects.

Come understand better business outcomes within a few months: bring in internal & external data without data cleansing, create an AI model of a business, support multiple use cases, & drive automated actions with existing systems.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

Survival of the Fittest: Leveraging Data and Analytics to Compete in Today’s World

Speaker: Joe Lichtenberg, InterSystems

Competition is more intense than at any time in the past. Innovations from startups & established competitors is driving need for new revenue sources & optimizing existing operations. From requirements for higher performance & scalability, implementing an open API strategy, to deploying MLOps, a sound data management strategy should be at the core of every organizations’ plan for growth and survival.

Tuesday, October 22, 2019 07:00 AM|Tuesday, October 22, 2019 08:00 AM

Healthcare CIO Breakfast: Digital Disruptors of Healthcare

Laura Craft, VP Analyst, Gartner

This session will take a look at how digital forces are changing the dynamics of the industry and re-shaping how health and healthcare is thought of and delivered. The session will highlight:
- How Amazon, Google, Apple and other major, nontraditional players are entering and disrupting the healthcare market with new partnerships and models
- The role of analytics and AI in digital transformation
- The connected care vision

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Reinventing Cisco: The CIO’s Perspective

Jacqui Guichelaar, Senior Vice President and Group Chief Information Officer, Cisco

In 2015, Cisco embarked on an ambitious journey transforming the company into software and cloud business models. This digital transformation journey is by no means unique to Cisco, but to any company looking at improving how they operate and deliver unprecedented value to their customers. Attend this session to learn from Cisco’s Group Chief Information Officer & Senior Vice President Jacqui Guichelaar, how IT is enabling the future of Cisco. Gain glimpses into the operating model Guichelaar and her leadership team have centered around customer and stakeholder experience. Guichelaar will provide insights on setting expectations and managing cultural change while responding to today’s business user demands of simplicity, agility and cloud-like responsiveness.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Cyxtera: IT Leaders Panel - Data Center Strategies in the Era of Cloud-first

This panel will share how their data center strategies meet cloud-first mandates for applications not fit for public cloud economics and multi-tenancy environments. Topics include innovative uses of colo to enable connectivity at scale and cost-effectively support resource intensive, latency-sensitive apps with AI-enabled or cloud-agile infrastructure.
Brandon Pulsipher, VP, Cloud Engineering & Operations, Adobe
Dwane Ballard, CTO, Pegasus

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Box: A Brave New Reference Architecture for IT in the Cloud

Paul Chapman, CIO, BOX

In today’s world, every business needs to operate faster, but too often outdated IT architectures stand in the way. Paul Chapman, CIO of Box, will share insights into how organizations are embracing transformation and adopting a new IT reference architecture that's geared towards collaborative business processes and the extended enterprise.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

CIO Meetup: How Are You Structuring Your Teams to Support Your Digital Business Platform?

Join this Meetup to discuss how your organization built or plans to build a team structure that supports your digital business platform. What worked? What didn't? How did you approach designing and developing a new team structure? What challenges have you faced? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

AWS: The Future of Enterprise IT: Becoming a High-Frequency Enterprise

Miriam McLemore, Director, Enterprise Strategy, AWS

IT is no longer viewed just as a provider of services, with technology leaders increasingly being called upon to play a central role in the creation of new business value. Yet most enterprise IT organizations are laden with technical debt and are not as agile as they would like to be. Amazon Web Services will share how leaders are using the cloud and effective patterns for IT to move their companies from a low-frequency rate of change to a higher-frequency pace, reducing the risk of change and creating a flywheel for more frequent value delivery.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

IBM: Crossing the AI Chasm: Learnings from Leaders Who Successfully Went from Experimentation to AI

Kim Storin, VP, Cognitive Systems, IBM, IBM

Hillery Hunter, Vice President & CTO IBM Cloud, IBM

Margaret Dawson, Vice President, Products and Technologies, Red Hat

Hilary Mason, Mad Scientist, Something New

AI is becoming table stakes when it comes to IT transformation. While many IT leaders see the value that AI could potentially bring to their organization, only a small percentage of them are transforming with AI and seeing incredible results. This means that over 70% of global corporations are struggling to cross the AI chasm and moving from isolated experiments to AI at scale. Hear stories from IT leaders that have successfully crossed the AI chasm - the good, the bad and what every IT leader should know as their organization transforms.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Fuze: Anywhere Anytime Any Device- Lessons from Yamaha’s Digital Transformation

Elsa O'Hare, Director End User Computing, Yamaha Corporation of America

Michael Hopkins, Co-founder and Editorial Director, The Solo Project, LLC

Yamaha Corporation of America, maker of high-quality musical instruments, was a traditional company with a modern problem. Join this fireside chat with Elsa O'Hare, Yamaha’s Director of End User Computing and Michael Hopkins of the Solo Project to learn the do’s and don’ts from Yamaha’s UCaaS adoption, cloud transition, and cultural evolution as they adapted to the flexible and mobile new world of work.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Red Hat & ExxonMobil: Powering IT Change, the Open Source Way

Bret McKee, Chief Technology Architect, ExxonMobil

Jason Smith, Vice President, North America Consulting Program, Red Hat

For enterprises on a journey to digital transformation, success starts with a foundation that can support continual evolution. But how the enterprise innovates is key: the process, people and culture need to evolve with the technology. Join Jason Smith, Red Hat’s VP, NA Consulting, and Bret McKee, ExxonMobil's Chief Technology Architect, as they discuss how Red Hat’s open hybrid cloud infrastructure has prepared ExxonMobil for future change.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Brasil IT+: PANEL: Leveraging a Hybrid Integration Platform to Accelerate Digital Transformation.

Rodrigo Bernardinelli, Co-Founder, Digibee

Fabio Knijnik, CTO, SellersFunding Corp

Paulo Vinicius Costa, Accenture Ventures Director, Accenture

Integration is the central piece that ties your enterprise together. This panel will host IT consulting firm Accenture, US fintech Sellers Funding and ERP vendor TOTVS to discuss how modern integration approach using Digibee Hybrid Integration Platform is accelerating their digital transformation initiatives up to 10x and at a fraction of the costs.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

ServiceNow: US Air Force Talent Management Digital Transformation

Dr. Michael A. Parker, Chief Information Officer, A1, Air Force Headquarters

Barbara Lee, Associate Director and Deputy CIO, A1, Air Force Headquarters

In this session, you will hear from A1, US Air Force CIO Dr. Michael A. Parker and Associate Director and Deputy CIO Colonel Barbara Lee about their journey to transform today’s problems into tomorrow’s solutions for the next generation of Air Force employees

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Gartner’s Top Strategic Predictions for 2020 and Beyond: Contemplating the Human Condition

Daryl Plummer, Distinguished VP Analyst, Gartner

The use of technology to define the strategic direction of a company has been the dream of many companies during digital transformations. However, savvy CIOs will find that technologies are still only tactical elements in the larger strategy of business transformation.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Maverick: Architecting Humans

Marty Resnick, Sr Director Analyst, Gartner

Digital transformation will be driven through human transformation (physically, cognitively and culturally) beginning with “architecting for humans” and inevitably becoming “architecting of humans." Therefore, an ethical framework needs to be in place to address known and unknown vulnerabilities.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: I&T Operating Models for Digital Transformation

Tomas Nielsen, VP Analyst, Gartner

As enterprises move forward with their digital ambitions, there is a need to focus on the longer term operating models and structures that support digital business. Bring your questions with you to this interactive session where we’ll discuss I&T operating models and organizational design to support digital transformation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

The Real Business of Blockchain: How Leaders Can Create Value in a New Digital Age

David Furlonger, Distinguished VP Analyst, Gartner

This presentation is focused on what blockchain means for business and government leaders. It explains what the Real Business of Blockchain is all about. How you need to re-engineer your business relationships, monetize illiquid assets and redistribute data and value flows to more successfully engage with the digital world. (*see Harvard/Gartner Book by the same name of the title)

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: How Can You Reinvent Without Disruptive Innovation?

Mary Mesaglio, Distinguished VP Analyst, Gartner

To reinvent or not to reinvent — that is not the question. Conventional wisdom is that disruptive innovation is the only way to reinvent, but it has a 90% failure rate. Contrasted to this, incumbents reinventing by taking lots of small steps have a 60% success rate. Discover how you can reinvent without changing everything through a shared conversation with peers, led by a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Roundtable: Healthcare Digital/IT Strategy

Chris Teumer, Executive Partner, Gartner

This Roundtable discussion will focus on sharing what IT Leaders have developed, what they are working on, planning to do, and struggling with related to their Digital Strategy. What are the key components of your Digital IT Strategy? Do you have a Digital Business Strategy guiding your Digital IT Strategy? Where are you currently focusing your efforts and what are those efforts? How are you measuring success?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Contract Negotiation Clinic: Software as a Service

Jo Liversidge, Sr Director Analyst, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 12:40 PM|Tuesday, October 22, 2019 01:00 PM

Board International: The Power of Building a Data-Driven Future

Adrian Alzona, Director Of Information Technology, Rossdown Natural Foods

In 2015, Rossdown Farms & Natural Foods needed a ‘single version of the truth', accelerating the need for a Business Intelligence software to simplify/speed up their planning and reporting processes.They needed an enterprise-wide solution that would be available to all end users. Board’s all-in-one solution for performance management, BI and predictive analytics streamlined their processes and allowed for execution of their corporate goals.

Tuesday, October 22, 2019 12:45 PM|Tuesday, October 22, 2019 01:30 PM

Meetup: How Are You Generating Excitement and Awareness Around Digital Business?

What stage is your organization in with its digital initiatives? Are you still in the 'ambition' phase? How are you moving digital business forward with key stakeholders? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 01:00 PM|Tuesday, October 22, 2019 01:30 PM

Gartner Zone: Gartner’s Modern Data and Analytics Architecture for Digital Transformation

Jason Lewis, Managing Vice President, Gartner

Digital business demands a modern data and analytics platform capable of supporting all aspects of data from acquisition, transformation, storage, analysis and delivery. Advanced analytics is the path to competitive advantage. Organizations with a modern data and analytics architecture can derive insights from information to surpass their competition and achieve market dominance. Join this session to learn how Gartner’s solutions for Technical Professionals evaluates these platforms.

Tuesday, October 22, 2019 01:10 PM|Tuesday, October 22, 2019 01:30 PM

ServiceNow: Transforming the World of IT Work, Drives Better Business Outcomes

Jeff Moloughney, Sr. Director Product Marketing, ServiceNow

In our world where digital is the business, your organization expects IT to deliver new products and services to empower competitive strategies. However, if you are like most organizations, siloed work and disparate systems might be holding back your transformation efforts. Join this session to hear how ServiceNow’s leading digital platform makes it easier for you to anticipate business requirements, service your employees, and evaluate the value of your portfolio across planning, delivery, service and operations.

Tuesday, October 22, 2019 01:10 PM|Tuesday, October 22, 2019 01:30 PM

Endava: Top Mistakes in Digital Transformation

Eoin Woods, Chief Technology Officer, Endava

We have been digitising processes for decades but "digital transformation" has pushed this beyond our employees, to our customers and partners. However, the simple user experience demanded by these new users creates huge engineering challenges when building digital platforms. In this talk we'll use our experience of digital projects to highlight the challenges, explain what commonly goes wrong and how to avoid these problems on your projects.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Microsoft: Accelerate Customer Success with Intelligent Business Applications

Brenda Bown, GM, Dynamics Product Marketing, Microsoft Corporation

Navigate your digital transformation journey leveraging next generation innovation with the Microsoft Business Applications. Unlock possibilities that can enable customers, employees, and decision makers through connected, data-driven and intelligent processes. Learn how Microsoft Business Applications are evolving through the Power Platform for holistic customer experiences and building future ready enterprises.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

ThousandEyes: Credit Suisse - How to Avoid the Hybrid IT Visibility Gap

Mike Caruso, Regional CTO, CREDIT SUISSE - NY

Join Michael Caruso, Credit Suisse Regional CTO for a discussion on the impact that the Internet is having on IT ops teams and their tool stacks when it comes to delivering exceptional digital experiences.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Darktrace: Enabling Innovation with Cyber AI

Justin Fier, Director for Cyber Intel and Analysis, Darktrace Inc.

Between cloud, IoT, 5G, and global supply chains, the modern enterprise is increasingly complex. This session will explore how even as digital transformation projects and innovation centers push businesses’ boundaries, they also expose organizations to novel cyber-threats. In an era of constant change, Cyber AI that detects and stops threats in real time enables businesses to keep pace with innovation while also keeping pace with cyber-attacks.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Mendix: A CTO’s Guide to Deploying a Low-code Platform

Eric Rawlings, CTO, Digital Risk

Hear what to expect when adopting a low-code application development strategy from a company that’s still on their own journey. Eric Rawlings, CTO of Digital Risk, will share how to implement a new way of working that’s felt across the organization. Topics will include; picking a first project, driving organizational change, required team structure, needed skills, salary expectations, and internal peers you’ll need on your side to be successful.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Digitate: Customer Case Study: How Meijer Achieved Zero-Support IT Operations with ignio™

Join us to hear Melody Langeland, Meijer's Sr. Director Information & Technology Services, explain how they are leveraging ignio™ and its AI/ML capabilities to move towards a Zero-Support IT organization. She will cover the value delivered by ignio for Applications & Batch Operations in business-critical functions like Retail, Merchandising and Supply Chain including use cases such as avoiding delays in order fulfillment and shipments to stores.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

IBM: Can Public Cloud be Secure AND Open ?

Harish Grama, GM, IBM Public Cloud, IBM

Hillery Hunter, Vice President & CTO IBM Cloud, IBM

Open architectures, Kubernetes, and containers enable cloud-based business innovation. Increasingly, this innovation happens on the public cloud, but security and portability concerns are top of mind. In this session you'll learn that YES, it is possible for the modern enterprise to securely migrate, modernize, and build new applications on the public cloud with open source technologies while maintaining the security and portability you demand.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Blue Prism: How Telefonica Uses RPA to Optimize Customer Experience

With the advent of RPA, humans and Digital Workers are working side by side. Blue Prism’s connected-RPA platform enables customers to unburden their processes and people, empowering employees to create and customize automations for unique tasks. Hear from Blue Prism customer, Telefonica, who through the use of RPA, optimized customer experience, and unleashed the human potential within their organization.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

Aspect: Unravel the Complexity of Call Center Compliance

Spencer Demetros, Senior VP, General Counsel, Aspect Software, Inc.

David Funck, Chief Technology Officer, Aspect Software

The latest TCPA and robocall legislation presents a snarl of complexity for any company operating a contact center. See how to maintain legal compliance in the changing regulatory environment, improve outbound response, and actually increase customer interactions. CTO David Funcke and SVP and General Counsel Spenser Demetros of Aspect Software will present methods useful to any technology executive tasked with contact center operations.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:00 PM

8x8: Do More Communication Channels Make Collaboration Less Effective?

Justin Robbins, Customer Experience Expert, 8x8

As leaders look to improve communication between employees and customers, they’ve invested in expanding channel offerings and communication platforms. The intent was to increase productivity and streamline communications, but what if these expanded capabilities have made workplace collaboration worse? We’ll explore research findings on how ineffective communication undermines business productivity and what companies can do to reverse this trend.

Tuesday, October 22, 2019 01:30 PM|Tuesday, October 22, 2019 02:15 PM

Google: A CIO's Guide to Unleashing Digital Innovation in a Hybrid World

Carol Carpenter, VP Product Marketing, Google

Chandra Rangan, Sr. Director of Product Management , Google Cloud

What do you deliver for the company? Research says CIOs and CTOs play an essential role in delivering at least two of the three most common CEO priorities—revenue acceleration, improved agility, and cost reduction. The only thing slowing them down is the constant struggle of striking a balance between the perfect and the possible. What if you could have it all without the trade-offs? Irrespective of your cloud construct today, hybrid or multi or both, come learn how you can leverage the best of the cloud to unleash digital innovation without compromising on security, agility, and flexibility.

Tuesday, October 22, 2019 02:00 PM|Tuesday, October 22, 2019 02:20 PM

CenturyLink: Network Considerations for an IoT World

Scott Brindamour, AVP, Architect Team, CenturyLink, Cloud Hosting & IT Services

IoT is everywhere and connected devices are increasingly pervasive. But 5G will only carry your data so far. Join CenturyLink experts for a discussion on the fiber network implications of the explosion of end points, the proliferation of data, and the hybrid networking solutions that will help solve these challenges. Walk away with the knowledge on how to ensure your network is ready for power of IoT.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:00 PM

Gartner Zone: Stop This and Do That: Executing Your Digital Strategy With Gartner Consulting

Saptarshi Routh, Sr Expert Partner, Practice, Gartner

Nitin Mistry, Sr Director Consulting, Gartner

This session will dive into the lessons learnt from successful and failed digital transformation initiatives, highlighting top tactics for maximizing return and impact for your business with Gartner methodology.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Future of Applications

Dennis Gaughan, Distinguished VP Analyst, Gartner

Every business is a technology business and applications are at the core (and edge) of every organization. Business models, customer demands and the competitive landscape are all undergoing significant change which will require a new approach to how application leaders need to develop and deliver their application strategy to meet business goals. This session will focus on the strategy, architectures, people and culture changes required to embed application capabilities into the DNA of your business.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Ask the Expert: SAP 2025 — What Will Happen and What You Absolutely Must Do Now

Paul Saunders, Sr Director Analyst, Gartner

Duy Nguyen, Sr Director Analyst, Gartner

Gartner estimates that the vast majority of SAP existing ERP client base has not yet decided whether or not to move to S/4HANA.
SAP has stated that existing ERP clients must move to S/4HANA by 2025 or risk being out of support. As the largest vendor by market share in one of the largest areas of enterprise software spend CIOs are rightfully concerned. However the path ahead is unclear and ERP missteps are historically career damaging.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Ask the Expert: The Digital Transformation of Research and Development in Life Sciences

Michael Shanler, VP Analyst, Gartner

This session will be a facilitated discussion about the ways digital technologies are changing the process and outcomes in Research and Development. Attendees will explore the critical capabilities and technology investments needed to confront these changes and capture the opportunities they present.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Storytelling Techniques That Create Enthusiasm for Your Digital Journey

Ed Gabrys, Sr Director Analyst, Gartner

CIOs must continuously describe and promote complex, complicated and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Leading Trends in Digital Experience — 2020

Van Baker, VP Analyst, Gartner

This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Scaling Digital Business Requires an Enterprise Operating Model Perspective

Janelle Hill, Distinguished VP Analyst, Gartner

All digital transformation strategies require significant changes to business operations. CIOs, with their business architects, can use our enterprise operating model framework to help C-suite and functional leaders understand the extent of change necessary to deliver and scale the digital ambition.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: Evolving Into Your Digital IT Operating Model [Repeat]

Douglas Wood, Sr Executive Partner, Gartner

Clay Aiena, VP, Team Manager, Gartner

In this workshop, you will use Gartner’s IT Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

IBM: Protect your teams with smart & secure mobility

Kathleen Urbine, Partner, Mobile & Emerging Technologies, IBM HQ

Enterprises can drive positive change by matching the capabilities of emerging technologies and devices with the needs of society. IBM and Samsung have teamed up to focus on wellness, combining their market leading solutions to monitor the wellness of those who protect us.
Join us for an interactive session driven by innovative thinking and problem solving to discover the new ways emerging technologies can effect positive change in your industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

AWS: Accelerating Enterprise Transformation

John Brigden, VP, AWS Managed Services, Amazon Web Services

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations of any size to truly differentiate their business through innovation. From the C-suite to individual teams, you can break down siloes, migrate faster, and simplify processes along the way. We will discuss the blockers to cloud-adoption and a repeatable approach with defined milestones to drive transformation within the largest and most complex Enterprise environments and accelerate the business value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

NTT: 5 Key Steps to Phase 2: Digital Acceleration

Richard Harper, VP of Professional Services, NTT

How do you move from digital transformation to digital acceleration? This session provides real world insights on moving from transformation to acceleration including: reducing security risks, solving people issues, optimizing relations, efficiently implementing new technology, and addressing resource gaps. Learn how to stay ahead and create an advanced operational framework that will meet your business's expected return on the investment.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Microsoft: Leading Your Innovation Journey with Microsoft

Mitra Azizirad, Corporate Vice President, Microsoft AI, Microsoft

David Carmona, General Manager, Microsoft AI, Microsoft

The next wave of technology innovations in AI, cloud, and human-computer interaction will bring new challenges and opportunities to your business. Learn how Microsoft can empower your organization to embrace them and make them real today.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Google: Unlock the Value of AI

Mira Lynn, Manager, Conversational AI, GoDaddy

Andrew Moore, VP Engineering, Google

More than 80% of organizations are using or evaluating AI, but only 14% succeed in harnessing it in production. How can you realize the value of AI? Google’s Head of Cloud AI gives you advice gathered from enterprises who successfully deployed AI. Leave with best practices that you can use today to make AI real for your business.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Broadcom: Moving from Digital Transformation to Digital at Scale

While most organizations are pursuing digital transformation, studies show that only a minority of CIOs say their initiatives are scaled across the organization. While it’s relatively simple to achieve pockets of digital business success, scaling across large organizations often remains a challenge. This session will feature stories of successful transformation at scale, and the people, process and technology changes that helped along the way.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Egnyte: Yamaha & NFP: There’s No Such Thing as an Unregulated Company: Next-gen Content and Collaboration

Kris Lahiri, Co-founder & CSO, Egnyte

Rajesh Ram, Co-founder & CCO, Egnyte

Mark Grosvenor, CTO, NFP

Vimal Thomas, Vice-President of IT, Yamaha Corporation of America

Enterprises generate a staggering amount of unstructured data but have little sense of where it exists, how it’s used and what risk it creates. Traditionally considered a problem that only regulated companies dealt with, the new world ushered in by cloud, mobility and changing geo-political views on privacy is a wake-up call for all companies, regulated and unregulated alike. Learn how Yamaha and NFP, companies on two ends of the regulatory spectrum tackle data governance and risk management.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Cisco: The Top Five Trends Transforming the Workplace and Case Study Panel

Aruna Ravichandran, VP/CMO Global Marketing, Webex/Collaboration , Cisco

Kelly Boyer, Director of Unified Communications & Collaboration, Royal Caribbean Cruises Ltd.

Join this session to learn about the top five trends that are transforming the workplace. Learn how the three influencers: Work Force, Work Space and Work Flow, are shaping the way we engage with colleagues, teams and customers, and the critical role that collaboration plays in shaping customer experiences and employee engagement. Discover insights from customers who are transforming their workplace with AI-enabled collaboration technology.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

MicroStrategy: John Hancock: Impactful Analytics Apps for Smarter CXOs

Liza Masterson, VP, Business Intelligence, John Hancock

Dennis Tally, Data Strategy & Governance Director, Freddie Mac

John Hancock RPS has built outcome-based models to predict impacts to employee savings & employer costs. Learn how they increased agility & improved customer loyalty deploying mobile apps to thousands of users via MicroStrategy on Azure.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

RingCentral: Avaya and RingCentral accelerates transition of UC installed bases to the cloud

What are the guiding principles that will define the future of communications, journey to the cloud, and what enterprises need to prepare in order to transition smoothly. During this session, you will hear from leading executives at RingCentral and Avaya on the value of this partnership and its impact on shaping the future of UCaaS.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

IBM: Architecting for Success with Smarter Business Networks

Vijay Pandiarajan, Director of Offering Management, IBM Sterling

Marshall Lamb, CTO, IBM Sterling

Are you ready to modernize B2B connectivity and enable seamless multi-enterprise collaboration – without compromising decades of IT investment? Join IBM for an inside look at how we’re evolving our offerings to help IT and supply chain leaders extend the value of legacy systems with AI, blockchain, and hybrid cloud. Hear how clients and developers are building Smarter Business Networks that drive differentiation.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Intel: Delivering the Workplace of the Future: the Integral Role of IT

Jennifer Talerico, Sr Director, Intel Corporation

Michael Nordquist, Senior Director, Planning, Architecture & Technologies Business Client Platforms, Intel

In the workplace of the future, your best talent are doing their best work. An effective digital transformation requires collaboration among Corporate Services, Human Resources and IT. Intel IT will discuss how the company created consumer-like experiences, integrated AI on the PC, enabled modern collaboration and embedded technology into the office for stimulating effective and efficient work.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

Verizon: Are You Ready to Be Resilient?

David Grady, Security Marketing Manager, Verizon Business

As compromise-detection technologies become more effective, organizations can now find cyber-criminals lurking in their networks quicker than ever before. But is your incident response (IR) program ready to react? Drawing on insight from the new Verizon Incident Preparedness and Readiness (VIPR) Report, this session will highlight how to avoid the common pitfalls of incident response planning - and how to optimize your organization's IR program.

Tuesday, October 22, 2019 06:30 PM|Tuesday, October 22, 2019 06:45 PM

Expanse Inc.: Global Visibility and Control With Internet Operations Management

The speed of digital transformation is outpacing the ability for standard IT tools and processes to keep pace. Organizations need an updated, more effective way to continually monitor and manage every asset they own outside the perimeter. In this talk, you will learn how the Expanse platform indexes the global Internet to discover, track, and monitor everything that belongs to or connects with your organization, so you can manage your risks.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Papyrus Software: Enabling Successful Customer Engagement & Corporate Collaboration

Annemarie Pucher, CEO, Papyrus Software

The focus lies on Digital Transformation, Customer Experience (CX) and Business Empowerment with a 360° view of the customer case. With a powerful digital software platform supporting RPA and AI, organizations can introduce a new business model that offers Omni-channel engagement, enhanced customer experience (CX) and streamlined operations. Annemarie Pucher/CEO, Papyrus Software will give insight to the Papyrus digital platform, how Business Value Streams such as handling a request or a claim, processing an order, underwriting a contract and onboarding a customer can be rapidly implemented leveraging the broad generic capabilities of the Papyrus platform solutions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Rimini Street: Status Quo is Not an Option. Overcome Technical Debt and Save Your Enterprise!

Seth Ravin, CEO & Chairman of the Board, Rimini Street, Inc.

Keith Siegfried, Sr. Director, Product & Technology, T-Mobile

Joseph Santamaria, Senior Vice President - Chief Information and Digital Officer, PSEG

With fierce, global competition, your enterprise is either growing or dying. Pressure is mounting to transform while you are burdened by a growing technical debt. Learn how CIO's and CFO's strategically use Business-Driven Roadmaps to overcome the debt, create competitive advantage and drive growth.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Microsoft: Reinventing productivity with Microsoft 365  

Jared Spataro, Corporate Vice President, Microsoft

The world of work continues to evolve, and the pace of change can feel overwhelming.  Microsoft is helping customers thrive by reinventing productivity. This session will share customer stories, along with product highlights, that illustrate how organizations use these tools to transform workplace collaboration, streamline business processes, and proactively protect data.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

CenturyLink: The Digital Business on Edge: Empowering Emerging Workloads

Laurinda Pang, President, International and Global Accounts, CenturyLink

David Shacochis, VP Product Management, CenturyLink

Emerging workloads are driving transformation across the enterprise, and tolerance of latency from both applications and end users is decreasing. Join CenturyLink’s Laurinda Pang, President, International and Global Accounts and Dave Shacochis, VP of Hybrid IT, for a deep dive on the challenges and triumphs of life on the Edge. Hear real life case studies of business transformations driven by Edge technologies and the impacts of network, cloud and expertise on customer outcomes.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Brasil IT+: Everflow: Process Mining is Your Compass in the Digital Transformation Journey

Kleber Stroeh, CEO, EverFlow

Process Mining helps you bridge the gap between data and business insights in the context of your processes. We will showcase process mining cases; including customer journey mapping, reverse engineering of processes, support for Digital Twin, compliance checking, automation, and future trends.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Intel: Digital Transformation: Sinclair Hotel Customer Story

Farukh Aslam, CEO, Sinclair Holdings LLC

Lucian Fogoros, Co-Founder & Managing Editor, iiot-world.com

Stacey Shulman, Chief Innovation Officer, Intel Corporation

Sinclair Holdings President and CEO Farukh Aslam presents the real-world story of opening The Sinclair Hotel, and how advanced technology is making new customer experiences possible. Join the creator of this ground-breaking all-digital hotel for a conversation about innovation and leadership from the use of state-of-the-art Intel IOT functionality such as digital smart signage, sensors and gateways, intelligent restaurant sinks and appliances.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

IBM: The Future of IT Infrastructure: How Quantum, AI and Multicloud Will Change Everything

Jamie Thomas, GM, Strategy and Development, Systems

Bala Rajaraman, IBM Fellow, IBM Hybrid Cloud, IBM

Hilary Mason, Mad Scientist, Something New

IBM is open to the future – you should be too. Advances in computing, from AI, to Quantum built with open systems, open communities and hybrid multiclouds, are changing what is possible. Learn from IBM and industry experts on the future of IT and chart your course.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Google: Accelerating Your Digital Transformation Through a Modern Infrastructure

Shailesh Shukla, Vice President, Product Management, Networking, Google Cloud

Brian Hanlin, Director, Cloud Services, Cardinal Health

Today you've got huge landscapes of traditional workloads running on-prem. You're looking to deliver new customer experiences, redesign business models and transform your culture. But how do you bridge the gap between now and the future? You start by enhancing and optimizing traditional workloads with cloud’s modern infrastructure and hybrid architectures. Join this session to learn best practices for laying the groundwork for tomorrow, by migrating and modernizing your workloads today.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Adobe: Driving Business Success Through Your Customers’ Experiences

Judith Hammerman, Vice President, Adobe Experience Platform, Adobe

Many businesses have invested aggressively in various technologies or have spent countless hours building solutions from scratch to meet ever-increasing expectations for customer experience. This has led to a tangled web of data stagnating in silos and hundreds of different point solutions that are expensive and difficult to integrate. Explore how leading companies are tackling this challenge – stitching data, creating a real-time customer profile and democratizing insights, advancing machine learning, accelerating content creation – to delight customers and drive business results.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

NetApp: Data Driven Transformation in Healthcare – How Healthix is Innovating to Improve Care for Millions of Patients

Todd Rogow, President & CEO, Healthix

Healthix, the largest public HIE in the nation, is operationalizing healthcare data in new ways. Driven by cutting edge technologies, large amounts of data can be collected, aggregated and made available to enhance care coordination and deliver real time life-saving information, while respecting patient privacy. In this session, CEO Todd Rogow will discuss Healthix’s vision for mobilizing healthcare information which helps to provide better treatments and outcomes for millions of patients while it increases understanding of patient population trends.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

IBM: How to Manage Containers, Microservices, & Hybrid Cloud Innovation

Enterprises are increasingly adopting a hybrid, multicloud architecture to deliver innovative applications, which can increase the volume and complexity of objects and metrics to manage. Containers can help enterprises modernize legacy applications and create cloud-native applications that are both scalable and agile. But how can organizations navigate and manage multiple cloud environments, while meeting the demands of their most critical business priorities? In this workshop we’ll learn how to take advantage of containers while managing traditional cloud environments.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Artificial Intelligence and Ethics: What You Need to Do Today

Frank Buytendijk, Distinguished VP Analyst, Gartner

Considering the ethical impact of the use of AI is a hot topic. Executives see how machine learning can go into unexpected directions, leading to reputation and operational risk. What makes AI such an ethically complex topic? Which guidelines have emerged so far and how useful are they?

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

The Culture Hacking Roadmap

Mary Mesaglio, Distinguished VP Analyst, Gartner

Culture hacking — making immediate, emotional, visible changes to the culture — has exploded as a way to trigger on-the-ground transformation. By popular demand, this session provides a step-by-step roadmap for how to hack your culture, including pragmatic examples and do’s and don’ts.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Contract Negotiation Clinic: Salesforce

Jo Liversidge, Sr Director Analyst, Gartner

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal and mitigate risk when dealing with Salesforce.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 12:00 PM|Wednesday, October 23, 2019 01:15 PM

State & Local Government Lunch: Building a Smart Community: Lessons from the Field

Doreen Sturgis, Expert Partner, Industry, Gartner

Being a Smart Community requires laser focus on solving priority civic challenges, adapting to rapidly changing public expectations, and collaborating with an ecosystem of partners to collectively transform public services. This session will outline some practical, action-oriented strategies to incorporate in your strategic planning and help demystify what it really means to be “smart."

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

WalkMe: Maximize Technology Adoption While Improving Employee Experience

Stephanie Welsh, Sr. Director, IT Strategy & Enablement, Red Hat

Digital transformation promises to unlock unprecedented ROI, and yet too many companies hit adoption challenges that jeopardize success. How can organizations today empower users to keep pace with technology that’s constantly evolving while ensuring a frictionless employee experience? Join Steph Welsh for an in-depth look into RedHat’s approach to realizing the full potential of their digital ecosystem.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

Kemp: Case Study: Retailer’s Secret to Digital Transformation for Always-on App Experience

Frank Yue, Solutions Architect, Kemp Technologies

167 million application visits in a single day! Learn how one infrastructure adjustment promoted greater agility and helped this online fashion and cosmetics giant satisfy intolerant user expectations and high user demand. Get the inside track on how ASOS accelerated its digital transformation through new architectures and solutions to deliver an optimal AX to satisfy customer expectations.

Wednesday, October 23, 2019 12:25 PM|Wednesday, October 23, 2019 12:45 PM

Softomotive: KPMG Ignites Changes in Tax and Accounting Through Automation

Kallol Ghosh, Managing Director, KPMG LLP

Join KPMG and Softomotive to hear how automation is changing the landscape of tax and accounting, including cost efficiency, productivity, consistency, quality, reliability, employee satisfaction, and scalability. Softomotive gives the smoothest robotic process automation (RPA) journey, which is quick to deploy, easy to use and provides best value for money.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:15 PM

Broadcom: How Observability, AIOps And Automation Transform Customer Experience

Observability means using external outputs like user experience to diagnose the performance of internal systems supporting a service. You need both for full visibility- through predictive insights and fast, automated remediation, your teams can prevent issues before they impact business. In this session we will explore common use cases for faster root cause analysis, early prediction of issues, & automated service-driven proactive remediation.

Wednesday, October 23, 2019 12:55 PM|Wednesday, October 23, 2019 01:15 PM

r4: Why Cross-Enterprise AI Is the Next Big Thing

David Bradley, EVP Solutions, r4 Technologies

We’ve reached the limit of what we can accomplish working in silos. “Cross-Enterprise AI” – a new category of AI – makes it possible to eliminate the silo problem with no time-consuming transformation projects.

Come understand better business outcomes within a few months: bring in internal & external data without data cleansing, create an AI model of a business, support multiple use cases, & drive automated actions with existing systems.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

GitLab: Keys to Accelerate Your Digital Transformation

Brandon Jung, VP Alliances, GitLab

At GitLab, we’ve discovered keys to delivering at digital speed (over 100 deploys a day and over 92 consecutive monthly releases), and we are excited to share them so you can speed your own digital transformation. Join us in this session to find out how to “shift left”, reduce barriers, and enable effective collaboration to increase velocity without sacrificing quality and security.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Endava: The Good, The Bad and The Ugly

Justin Marcucci, Chief Digital Officer, Endava

Adam Banks, CTIO of A.P. Moller-Maersk, Maersk

Adam Banks, Maersk’s CTIO, discusses with long-time technology partner Endava his experiences in leading companies to become truly digital businesses, his predictions on how the relationship between people and technology will evolve over the years to come, and the opportunities that will deliver.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Eggplant: Digital Nation: United We Stand

Bryan Cannady, Chief Innovation/Tech Officer, Air Force Warfighting Integration Capability

Special operations veteran, Colonel Bryan Cannady, explores the current state of innovation & change in the Department of Defense and the ultimate imperative (and struggle) for private and public sectors to work together to enable transformation. The Digital Age has already changed the rules, but can the bureaucracy transform in time?

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Kofax: Panel discussion – Using AI and Automation, enhancing document heavy processes

Nathaniel Palmer, Director of Solution Architecture, Serco

Chris Huff, Chief Strategy Officer, Kofax, Inc.

David Friedman, Director, Intelligent Automation, Ryder System, Inc.

Diana Rudha, Sr. Manager, Automation, Coyote Logistics

Kofax customers discuss the benefits they’ve realized by reducing friction and manual touch points from document heavy processes. Panelist will share how their strategic goals of reducing costs and processing time were achieved with a combination of Machine Learning, Natural Language Processing and Automation. By attending this session, you will learn from practitioners, benefits and best practices of adopting Intelligent Automation technologies.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Google: Breaking Database Boundaries for Apps at Any Scale

Paul Strong, Technical Director, Office of the CTO , Google Cloud

How do you migrate the data platforms that underpin your critical business infrastructure to the cloud? Not to mention, modernizing these systems so you can take full advantage of the data? Come hear about a different approach to this challenge that will help you transform and grow your business.

Wednesday, October 23, 2019 01:00 PM|Wednesday, October 23, 2019 01:30 PM

Tata Communications: Digital Transformation:Technology Debt to Technology Dividend @ the Speed of Business

Raman Mehta, CIO & VP, Visteon

Join Raman Mehta, CIO and VP at Visteon as he takes you through strategies he put in place to align Visteon’s digital world with 10 000+ global employees across 18 countries in an industry undergoing major disruption. Learn how Tata Communications helped accelerate their digital transformation with a global collaboration infrastructure across Visteon’s high performance, cloud-centric network, to gain a competitive advantage while reducing costs.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

The CIO's ERP Success Guide: Preparing for the 4th Era of ERP

Paul Saunders, Sr Director Analyst, Gartner

Many organizations continue to approach ERP the same way they did 20 years ago. In 2019 the pace of business requires flexibility and agility not delivered by monolithic ERP and old fashioned ’front-end’ and ’back-end’ thinking. The 4th era of ERP is approaching and if organizations aren’t already executing a postmodern ERP strategy they will find themselves left behind

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

CIOs Must Drive Customer Experience Strategy to Succeed in Digital Business

Gene Alvarez, Distinguished VP Analyst, Gartner

Excellence in customer experience is critical to the development of a digital business platform and to date, CIOs have been stuck in the passenger seat. In this session, we’ll review best practices for CIOs looking to increase their influence over the development of customer experience strategy and the distinct advantages that a foundational understanding of technology has in accelerating customer experience success.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: Continuous Manufacturing Transformation: Executing and IT Strategy

Bettina Tratz-Ryan, VP Analyst, Gartner

The transformative appeal of Industrie 4.0 captivates manufacturers globally. However, Industry 4.0 has has strategic and operational challenges. This session will answer questions like:
How to initiate an holistic Industrie 4.0 strategy among stakeholders?
What requirements are needed to provide scale for projects?
How to overcome the lack of digital understanding?
What is the role of data exchange in the development of digital value chains?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Motivating the Uninterested, Uncreative and Unambitious

Ed Gabrys, Sr Director Analyst, Gartner

Digital transformation programs have a problem. Everyone is talking about digital, but in many cases, they are only talking. In spite of the opportunities, inspirations and great ideas, and transformation programs are stalling behind organizational resistance and a lack of motivation. We share tips and tactics to overcome inertia, and inspire and motivate the uninterested, uncreative and unambitious to action.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Seven Digital Disruptions You Might Not See Coming

Daryl Plummer, Distinguished VP Analyst, Gartner

As Digital projects move from optimization to transformation, the ability to disrupt becomes a critical discipline. Coping with disruption requires the ability to recognize, prioritize, and respond in the right way. This presentation examines how CIOs can evaluate, track, and plan for 7 major disruptions using Gartner’s Digital Disruption toolkit.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Keys for DevOps Success

Bill Holz, VP Analyst, Gartner

DevOps is all the rage — but what does DevOps really mean? Organizations all around the globe are scrambling to adopt DevOps without understanding what the term means and what is required to adopt it.
This presentation will help you to better understand:

● What DevOps is and what it is not?

● The keys critical to DevOps success.

● How to build your DevOps practice into your SDLC?

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

CIO Meetup: How Are You Presenting Digital Transformation to the Board? (Repeat)

Join this Meetup to share best practices for an effective and concise approach to presenting digital transformation to the board. What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Make the Business Case for Product Management to the C-Suite

Miles Gibson, VP, Advisory, Gartner

To support digital transformation, CIOs are increasingly organizing IT work and priorities around “product lines” rather than projects, and moving to continuous delivery. IT product line management offers the speed, flexibility and business outcomes orientation necessary to compete in the digital era. But doing it at a scale requires a very significant evolution in how IT funds and resources are worked. In this session, we’ll discuss examples of how leading CIOs have made the case to the CFO and other C Suite leaders for changes required to support a product line transformation in IT.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Digitopia 2035 — Why the Future Has a Bad Rep and How the “Pragmatic Futurist” Will Save the Day

Frank Buytendijk, Distinguished VP Analyst, Gartner

The digital society holds a story that needs to be told. A story of hope, perspective and a hint of concern. But with today’s pressures, it is easy to forget about our future. Yet, a more fundamental and long term view is crucial. Yes, the focus is on digital transformation today. But WHY? To what end? Learn from Gartner’s global “Digitopia” studies with the zeitgeist from over 25 countries.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: Do You Need a Digital Technology Platform Architecture in Utilities?

Zarko Sumic, Distinguished VP Analyst, Gartner

To pursue digital ambitions utilities can either optimize existing business models or transform by creating a new business model. Regardless of their digital ambition,most utilities do not have technical components to support new capabilities. In this session you can ask the expert how to transform your IT portfolio into digital technology platform architecture to achieve your digital goals.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM

Roundtable: The Challenges in the Digitization of Business Processes in a Global Enterprise (Exclusive for Global Enterprise Executive Experience Attendees)

Frank DiSanzo, Executive Partner, Gartner

Troy Lowry, SVP of Technology Products, Chief Information Officer/Chief Information Security Officer, Law School Admission Council

Digitization is a challenge facing nearly every large enterprise with global reach. Please join your fellow CIOs for a facilitated peer discussion on how a complicated transition to digital takes place, discuss your organization's current challenges and successes and learn how you can facilitate a transition to digital within your own organization. This roundtable discussion will be facilitated by Troy Lowry, Senior Vice President of Technology Products, Chief Information Officer, and Chief Information Security Officer at the Law School Admission Council. In the span of 24 months, he led the successful transition of the law school admission test (LSAT) which is administered to over 100,000 persons annually, from a research project to a pilot, to a fully digital test.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM

Workshop: Evolving Into Your Digital IT Operating Model [Repeat]

Douglas Wood, Sr Executive Partner, Gartner

Clay Aiena, VP, Team Manager, Gartner

In this workshop, you will use Gartner’s IT Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 02:25 PM|Wednesday, October 23, 2019 02:45 PM

Hype Cycle for Midsize Enterprises

Mike Cisek, VP Analyst, Gartner

IT technologies that can improve midsize enterprise outcomes are the focus of this Hype Cycle. Some technologies cited are mature, but underutilized by midsize enterprises. Others are leading-edge technologies that, while less proven, have compelling potential for most midsize enterprises because of their unique requirements and scale.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Dropbox: The Evolution of Collaboration Tools

David Stafford, Head of Enterprise Solutions, Dropbox

Bryan Mann, Head of Enterprise Architecture, Dropbox

Content has become scattered across desktop and web and between a variety tools. The “tech grind” has made it more difficult to get work done. In this interactive session, we will discuss how to create a digital environment that brings team content and tools together. Drive user productivity by cutting through the clutter and surfacing what matters most.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Solace: Stream Events in Real-time (Event SAP Events!) Across Your Distributed Enterprise with Event Mesh

Shawn McAllister, Chief Technology Officer, Solace

Event mesh is a foundational layer of technology that enables quick, reliable and secure event streaming between diverse applications, within and across environments, helping businesses become more efficient and more real-time in their operations, and improve customer experiences. This presentation will share event mesh use cases and success stories, focusing specifically on the liberation and event-enablement of SAP data within and across environments (no-cloud, hybrid cloud, multi-cloud).

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Slack: Do your Collaboration Tools Meet the Needs of your Enterprise?

Ilan Frank, Head of Enterprise Product, Slack

Not all collaboration tools are built the same. Collaboration and the "New Way of Working" should embrace enterprise readiness, not be at the expense of it. Join Slack's Ilan Frank as he takes the stage to discuss how to create business impact with enterprise collaboration.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Tableau: PNC Bank Drives Change with Data

Doug Grindel, VP, Senior Business Intelligence, PNC Bank

Need to enable data-driven decision making to improve customer experience? PNC, a top 10 US bank, created efficiencies and impacted their bottom line by rolling-out analytics in every branch. Hear their journey from 10 Tableau Desktop licenses to over 14,000 dashboard users empowered with data.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

HP: The Power of Radical Simplicity: Chrome Endpoints for the Enterprise

Maulik Pandya, Vice-President and Global Head of the Cloud Client Division at HP Inc, HP Inc

As businesses face new challenges in security, user engagement, and cost optimization, Chrome Enterprise endpoints are rapidly transforming the workplace of the future. Secure by design, easy to manage, and built for the enterprise, learn why HP Chrome Enterprise solutions delight users while delivering radical simplicity for more productive, secure, and cost-efficient workplaces.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:15 PM

Roundtable: Educate the C-Suite to Become Digitally Literate

Michael Carraway, Sr Executive Partner, Gartner

Join this roundtable to learn and share with you peers alternative strategies to enhance literacy of your C-Level peers. Share which practical initiatives are you adopting. What is working and what is proving most successful to raise awareness and engagement of traditional leaders?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:15 PM

Roundtable: Simplifying of the Application Landscape as a Foundation for Digital Business Transformation (Exclusive for Midsize Enterprise Attendees)

Christian Hestermann, Sr Director Analyst, Gartner

New digital business models require major changes to the application landscape. MSE CIOs must prepare for the change, by simplifying their process and application landscape, setting up an application strategy that covers integration technologies, and take leadership of the change process.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How to Create an API Center of Excellence to Drive Innovation and Ecosystem Engagement

Mark O'Neill, VP Analyst, Gartner

CIOs are creating API platform teams or API centers of excellence in order to provide access to data, increase innovation and streamline processes. In this session, we look at examples of API centers of excellence and API platform teams in leading organizations. We also look at some of the key roles created in this team, including the API product manager. Attendees will learn how to effectively manage APIs across the organization and beyond.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Meetup: How Are You Generating Excitement and Awareness Around Digital Business? (Repeat)

What stage is your organization in with its digital initiatives? Are you still in the 'ambition' phase? How are you moving digital business forward with key stakeholders? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Ask the Expert: Lessons Learned in I&T Operating Model Transformation

Donna Scott, Distinguished VP Analyst, Gartner

In this session, participants will share with each other tips and techniques for transforming their I&T operating model to deliver on their enterprise’s digital ambition.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 23, 2019 04:55 PM|Wednesday, October 23, 2019 05:15 PM

Cherwell: Digital Transformation Hangs on Employee Experience

Join Matt Klassen, VP of Product at Cherwell Software, to discover the linkages between employee experience, customer experience and modern service management. He will explore the evidence that employee experience has a great return on investment provide you with several tips to supercharge your employee engagement.

Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM

How to Choose the Right Approach to Modernize Your Legacy Systems

Christine Pascarella, Sr Expert Partner, Practice, Gartner

How can application leaders meet the business needs of their users and improve their existing portfolios at the same time? There are many different approaches to modernization, Gartner Consulting practitioners will highlight the different questions to answer to determine how you can choose the best modernization approach for your applications.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Denodo: From AI to Digital Transformation: Evolution of Enterprise Data Services at McCormick

McCormick, a widely-known flavor company embarked on a journey to operationalize the flow of information within the organization for a strategic AI project and to set the foundation for a digital transformation explosion. Attend this session to learn how McCormick evolved their enterprise data services with data virtualization, seamlessly connecting to S4 Hana in the cloud and broadening the scope of end user information consumption.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Magic Quadrant for Multiexperience Development Platforms

Van Baker, VP Analyst, Gartner

Application development is getting more complicated. As device types proliferate, so too do modes of interaction — from GUI-based typing and touching, to natural-language-based chat and voice, to gestures used in immersive environments. The digital user journey will involve multiple devices and interaction modalities; hence the need for multiexperience development platforms (MXDPs).

Wednesday, October 23, 2019 06:40 PM|Wednesday, October 23, 2019 07:00 PM

RingCentral: Integrating communications across multi-cloud ecosystems to: Business Communications

Curtis Peterson, Senior Vice President, Global Cloud Operations, RingCentral

This session will explore opportunities to integrate workflows and bring together your preferred communications platform with leading cloud solutions such as Salesforce, G Suite, Office 365 or Teams. Finally, it will explore how your open platform solution can help your team get the most out of today's AI offerings and unlock benefits across various lines of business.

Wednesday, October 23, 2019 07:10 PM|Wednesday, October 23, 2019 07:25 PM

InsightFinder: Autonomous Insights for Enterprise IT Operations


InsightFinder provides innovative patented AIOps technologies extracting insights from both time series data and textual log files, identifying anomalies in real-time, automatically determining root causes for production problems, predicting future incidents, and self-healing before your bottom line is impacted.

Wednesday, October 23, 2019 07:10 PM|Wednesday, October 23, 2019 07:30 PM

Blocko: Blockchain - Enterprise Use Case

Won Kim, CEO, Blocko Inc

Blocko has been deploying enterprise hybrid and private blockchain for Fortune 500 and government customers. Many people questioning about utilization of Blockchain and want to know real reasons why blockchain is so needed. Blocko will share real world blockchain reference to public and explain the real value of blockchain technology.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 10:45 AM

Dropbox: Balancing Workplace Innovation and Security with Best-of-Breed Tools

Bryan Mann, Head of Enterprise Architecture, Dropbox

Modern workforces are reshaping the future of work by adopting innovative new tools. These intuitive SaaS solutions have now become a vital part of today’s technology stack. Learn how to navigate cloud infrastructure and implementation with Dropbox Principal Architect, Bryan Mann. See how an integrated ecosystem can empower employees and speed your company’s digital business transformation while still protecting valuable data.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 10:45 AM

Celonis: Frictionless Future: Process Excellence helps NY Foundling Support Foster Children

Arik Hill, Chief Information Officer, The New York Foundling

Lori Wheeless, AVP, IT Services, The New York Foundling

Process excellence is vital for every organization, but when you’re one of NYC’s largest nonprofits for children and youth, optimizing processes toward real outcomes is mission critical. NY Foundling is a digital innovator, using technologies like Celonis to deliver on their mission. Join the CIO Arik Hill and the executive team behind this digital transformation as they share how they’re leveraging technology to improve outcomes for children.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 10:45 AM

Rangle.IO: Pragmatic Innovation - How JetBlue Travel Products capitalized on new opportunities

Nick Van Weerdenburg, CEO and Founder, Rangle.io Inc.

Nick Van Weerdenburg, CEO and Founder, Rangle.io Inc. and Andres Barry, President, JetBlue Travel Products

Come join Andres Barry, President of JetBlue Travel Products, and Nick Van Weerdenburg, CEO of Rangle, as they explain how JetBlue Travel Products capitalized on new market opportunities by launching a subsidiary and leveraging partnerships and an outcome-oriented innovation approach.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 10:45 AM

New Relic: How Winning Companies Play Offense with Software

Ken Gavranovic, EVP Products & GM , New Relic, Inc.

Customers expect increased reliability, innovative features, and an amazing digital customer experience. Application architectures and software delivery methods are evolving but, many monitoring practices are lagging. Observability is key to success in this new environment.
Learn what's needed for observability, how New Relic enables it, and how focusing on your digital customer experience with New Relic can help improve your business.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

Meetup: Share Your Biggest A-Ha Moment of the Week

What are the top 3 things you're taking away from this year's IT Symposium/Xpo? Did you have an 'a-ha' moment? Will you course correct a strategy or did you gain the validation you need to move forward? Share the insights you've gained with your peers, and perhaps gain a few more in the process. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

RingCentral: CIO Perspectives on Digital Transformation Through Cloud Communications

Dave Sipes, Chief Operating Officer, Ring Central

This session will explore the case studies of CIO guest speakers, and how they drove transformation and better business outcomes while utilizing a more complete unified experience for calling, messaging, and meetings across the digital enterprise.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

Jackie Fenn, Distinguished VP Analyst, Gartner

"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Not Just PaaS: The Key Trends in Cloud Platforms for Digital Business Leaders

Yefim Natis, Distinguished VP Analyst, Gartner

Cloud platform innovation promises great opportunities. But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS -- how will they support (or disrupt) your plans, your organization, and your market leadership role?

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Maverick: Digital Dysfunction Is Crippling Digital Transformation

Gavin Tay, Sr Director Analyst, Gartner

Leaders are exploiting digital technologies to create a robust new digital business model. Though digital transformation brings manifest benefits, it however creates a culture of NOW. It also brings unforeseen and unexpected consequences that have persistent and deep negative effects, not just on individual employees but on organizations. This “digital dysfunction”(DD) undermines digital transformation’s beneficial outcomes. CIOs can adopt a “Layers and Players” approach, to identify disequilibrium and remedy organizational DD. Maverick research exposes unconventional thinking and advice.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Future of Data Management

Mark Beyer, Distinguished VP Analyst, Gartner

The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Determining When IT Deliverables Should Be Designated as Products

Dale Kutnick, Senior Vice President, Gartner

Digital businesses require new capabilities. CIOs must evolve IT delivery to support greater internal agility and execution. Top performing CIOs have begun shaping their IT organizations to provide more product-centric approaches for specific IT deliverables. This session will provide CIOs with techniques for determining which IT deliverables should be designated as “products" for investment vs. traditional IT "budget."

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Three Magical Transformation Ingredients That CIOs Can't Afford to Miss

Mary Mesaglio, Distinguished VP Analyst, Gartner

Everyone is digitally transforming. But there is an alarming gap between digital ambition and execution. A sense of transformation fatigue is setting in. What if we told you there are three essential ingredients that CIOs and other executives consistently miss when trying to transform? This session delves into the three most important and most overlooked ways to accelerate your transformation.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

How Will CRM Applications Support Your Future Digital Business Models

Gene Alvarez, Distinguished VP Analyst, Gartner

Business model change has always had an impact on CRM applications. However, Gartner receives an increasing number of inquiries from its clients on digital business model change and the focus on customer centricity under these new business models. It is now even more critical to look at CRM applications for the next five years and how they should evolve to support these new business models. Key Issues 1) What kind of business model change will organizations undertake and what are the impact to their relations with customers? 2) What changes do organizations need on their CRM technologies to support these new digital business?

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

The Blueprint to Digital Product Delivery

Thomas Murphy, Sr Director Analyst, Gartner

Digital business is about the creation of new business models, typically built on digital products and platforms. To continuously deliver digital product innovation and business value, application leaders should apply Gartner’s Blueprint to help transform the culture, skills, architecture, technologies and software quality capabilities of their development organizations.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

How to Monetize Your Digital Transformation

Chet Geschickter, VP Analyst, Gartner

Customer economics and operating leverage are the twin towers of digital business opportunity, and there are a limited number of fundamental monetization models. CIOs that master these fundamentals and apply them to their organization and markets can deliver transformational growth. Follow in the footsteps of successful digital businesses to find your path to success.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Top Challenges to Transforming Your IT Operating Model to Digital and How to Overcome Them

Debra Curtis, VP Analyst, Gartner

Moving to a digital operating model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including performance management, governance approach, and new ways of working, such as bimodal and moving to the product model.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

What Application Leaders Need to Know About Gartner’s Top 10 Strategic Technology Trends for 2020

Patrick Connaughton, Sr Director Analyst, Gartner

This session will discuss what Application Leaders need to know about Gartner's Top Ten Strategic Technology Trends.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

The CIO’s Essential Guide To Digital Product Management

Donna Scott, Distinguished VP Analyst, Gartner

Successful digital enterprises have something most don’t — digital product management, and product-centric IT delivery. This session will provide CIOs with the essentials they need so they can evaluate Digital Product Management and determine if to adopt, where to adopt, how to adopt and how to avoid traps and pitfalls when adopting!

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

What Are the Institutions That Are Shaping a Digital Society? Climbing Out of Crumbling Paradigms

Jorge Lopez, Distinguished VP Analyst, Gartner

What will it mean to be an educated person in a digital society? What will it mean to be a healthcare system? The answers to these and other related questions will shape a digital society. What are the new institutions that will be the pillars of this new digital society? What will it take to build these institutions, who will do it, and why? What is a new institution and why is it important now?

The rate of technology change is accelerating. These conference sessions will help you keep a step ahead with the trends in emerging technologies like Internet of Things, AI, blockchain and more:

Sunday, October 20, 2019 11:00 AM|Sunday, October 20, 2019 11:45 AM

Google: Creating New Business Models with APIs - Pitney Bowes’ Digital Transformation

Bala Kasiviswanathan, Head of Product Management - GCP API Management, Google Cloud

James Fairweather, Sr. Vice President & Chief Information Officer, PITNEY BOWES - CT

With a decline in some of its core markets, Pitney Bowes faced both a challenge and an opportunity that required the company to build new digital competencies. This century-old business embarked on a transformation journey to expand its digital services and create a bridge to its future. Central to its strategy is the Commerce Cloud, a set of cloud-based solutions and APIs, powered by Apigee, Google Cloud’s API management platform. As a result, Pitney Bowes has created a range of new digitally powered solutions such as its shipping API, which now generates $100 million in annual revenue.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Digital Government Beyond 2020 - What CIOs Are Not Doing That They Should

Bill Finnerty, Sr Director Analyst, Gartner

Digital Government Trends, Predictions and Hype Cycles provide a lot of direction to consider for short and long term planning, but what is it that we as Gartner Analysts learn from our interactions that you are missing? In this session, we will look at what government CIOs need to be doing to connect the information and successfully lead the transition to digital government.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Expanding the Capabilities of AI in the Banking and Financial Services Domain

Gregory Flaherty, Executive Partner, Gartner

Premise: Machines are becoming exponentially smarter. The penetration of AI in this domain is expected to grow as well. Leveraging Gartner’s strategic AI framework, CIOs can communicate the risks and benefits of “intelligent” capabilities to the customer. As such, AI can be leveraged to get ahead of the proliferation of data availability, rapid processing needs, enable the ease of mobility, and manage the robustness of open source software contributing to business strategy. This interactive discussion will center on how CIOs can leverage the framework to show CEOs how to leverage AI to increase agility, enhance customer experience, grow revenue, and manage cost savings. Discussion topics will include: Why AI? How is your organization using AI? What are the governance requirements to implement AI?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 12:30 PM|Sunday, October 20, 2019 01:15 PM

Meetup: Share Your Experience with Blockchain in Banking/Financial Services

What has been your experience with blockchain? Where have you found success? What hurdles have you encountered? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 01:50 PM

Spotlight Session: Can Autonomous Machines Replace Leadership at the Highest Levels?

Mark Beyer, Distinguished VP Analyst, Gartner

Top leaders are being presented with an opportunity to lead by example. Decision engines, predictive analytics, prescriptive models all have the potential to become true digital assistants. But what if they get smart enough to be a contributing member of the leadership team? We discuss how ensemble models can become a sort of leadership cohort that is ever-present with top leaders, providing them inputs, advice and even contributing dissenting opinions when needed. The content in this presentation is based on Gartner “Maverick" research, designed to spark new, unconventional insights.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Banking on Digital Business Ecosystems: Reinventing Business and Operating Models

Don Free, VP Analyst, Gartner

Digital business ecosystems are defining new ways of doing business and driving revenue. They support new consumption models for consumers and enterprises alike. For banks, they represent both a huge opportunity for innovation and an impending threat to their core business models. In addressing this duopoly, bank CIOs can establish themselves as true strategic partners to the business by ensuring they maintain a deep understanding of the core principles that underpin these ecosystem models.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

How to Avoid Risks From the 3D Printers in Your Connected Factories

Michael Shanler, VP Analyst, Gartner

3D printers are networked within factories and across supply chains worldwide. Your organization’s information technology, data and intellectual property is at risk if IT is not involved from the start. Learn what CIOs and IT leaders who are transforming manufacturing must do to reduce risk while enabling the complex platform required to 3D print prototypes and products at scale.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Artificial Intelligence (AI): The Nervous System of Your Retail Organization

Robert Hetu, VP Analyst, Gartner

AI in retail is poised to experience a surge of projects through 2021. Use cases span the entire business value chain, focused on automation for cost savings and customer experience. However, AI will have a larger role, functioning as the nervous system for the organization, supporting continuous adaptation. In this session, we will explore AI examples, and a use case development framework.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Ask the Expert: Blockchain Unraveled

David Furlonger, Distinguished VP Analyst, Gartner

IT leaders and organizations struggle to understand what blockchain technology is, and how and if they should use it. Join this interactive session in which we’ll answer your key questions. For example, what problems does blockchain uniquely solve, how do you know if you have an appropriate use case, how are projects governed, and what are the pitfalls to avoid that ultimately lead to blockchain project failure.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

Microsoft: AI and the Opportunity for Government Transformation

Susie Adams, CTO Microsoft Federal, Microsoft

It’s believed that AI will become an integral part of our lives, etching itself into the fabric of our economy and society. As government and technology leaders, we see the potential of AI to transform the way we live and work but need to make sense of the risks it presents. Our responsibility as leaders is to frame an inclusive and ethical approach to AI and the digital economy, ensuring that everyone is empowered to participate in meaningful ways.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 02:45 PM

NTT DATA: Industry 4.0: Digital Transformation and the OT/IT Inflection Point

Jeff Bergeron, SVP & CTO, NTT DATA

Digital transformation is driving the future of manufacturing via technologies such as intelligent automation, data insight, cloud and artificial intelligence. We see this demonstrated through the convergence of OT / IT, as manufacturers look to drive efficiencies and strengthen customer engagement. Manufacturers that succeed in digital transformation will continue to deliver innovation aligned to business outcomes. Join us to learn how to navigate and drive this complex transformation in your organization.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Disruptive Technologies and Trends in Financial Services

Nicole Sturgill, VP Analyst, Gartner

Financial Services is fraught with disruption from new competitors, regulators, and innovations in technology. CIOs must cut through the hype and identify the technologies and supporting capabilities that present true business opportunities for their firms. Join this session to learn how firms are using disruptive technologies such as AI, Open Banking, Blockchain and others to unleash new capabilities and drive business growth.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Using AI to Transform and Supercharge the Insurance Enterprise

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Interest and excitement around artificial intelligence has been growing in the insurance industry, however most insurers are unsure of the right use case. Insurers must understand the potential of AI across their value chain for automation and decision support. This presentation will explore how AI can support insurance transformation as well as process optimization, including review of adoption rates and lessons learned from early adopters.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Design, Deliver and Scale Your Government AI Strategy

Rick Howard, VP Analyst, Gartner

Government CIOs report their organizations’ struggle to define a strategy to leverage AI. This presentation will help CIOs gain stakeholder support for AI adoption by crafting an effective AI strategy and roadmap that delivers results quickly and scales over time by optimizing existing data, workforce skills and off-the-shelf technologies.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

Microsoft: Future Proof Manufacturing Operations with AI

Indranil Sircar, CTO, Manufacturing Industry, Microsoft

We are at one of the most pivotal times in manufacturing today. Industry 4.0 has elevated us to new levels of transformation in every area of the core value chain, from R&D to factories to the end-to-end supply chain. Learn how manufacturers are leveraging AI, mixed reality and the cloud to put people at the center of their technology experiences to optimize operations, enhance productivity and empower new business outcomes.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

DXC: Digital Insurance: Turning ideas into reality through people, culture and technology

John Furlong, Vice President and the Chief Information Officer for Group Insurance, GUARDIAN LIFE INS - NY

For insurance companies to successfully transform to accelerate time to market, win customers and grow, they must embrace new technologies and approaches. Hear how one of the largest U.S. mutual life insurers is using an enterprise-wide Agile Development Model to speed product development. Also see how they employ AI and robotics to improve the triage process for inbound requests, managing hundreds of emails in a matter of minutes versus weeks.

Sunday, October 20, 2019 04:00 PM|Sunday, October 20, 2019 04:30 PM

IBM: Cloud First, Digital First: Claiming Competitive Advantage

Emi Olsson, Distinguished Engineer, IBM

Migrating core functions to the cloud has become a business imperative for financial services institutions as they digitally transform their organization. Daunting?
Yes. Necessary? You bet. Join this discussion on the benefits of cloud technology in improving customer experience, increasing time to market and creating cost efficiencies in an open, agile, compliant and secure environment.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Will 5G Transform Manufacturing: Consider Risks and Potentials

Mentor Cana, VP Analyst, Gartner

Two-thirds of IT and business leaders say they will deploy 5G cellular technology by 2020. Yet, earlier Ethernet and Wi-Fi deployments had mixed results—and 5G is much more complex. From a new network topology to edge computing, learn what IT leaders must do to ensure the successful makeover of manufacturing with 5G technology.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

What's in Store for the Retail Store

Joanne Joliet, Sr Director Analyst, Gartner

The physical store is a critical component to deliver a unified commerce offering for retailers. This session will explore how digital transformation allows for a truly connected store, and how IoT, smart robots, digital twins and other technologies are converging digital and physical aspects within the store to improve operations, streamline associate tasks, and elevate the customer experience.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Out-Innovate Your Bank Competition

Don Free, VP Analyst, Gartner

Innovation is table-stakes within the banking industry - you know you have to do it to remain relevant. So how do you ‘do’ innovation in today’s environment and avoid the obstacles? Gartner provides a practical approach to financial services innovation to keep your bank in the game.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Gartner Zone Technology 101: Understanding the Hype Cycle

Samantha Pena, New Client Engagement Specialist, Gartner

When new technologies make bold promises, how do you discern the hype from what's commercially viable? Gartner Hype Cycle gives you a view into how a technology or application will evolve over time. This introductory session will outline the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities. After the session, head over to the Gartner Zone to explore Hype Cycles on your own.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: Education — Innovation in Student Experience Programs

Ken Freeman, Executive Partner, Gartner

A constant strategic goal for higher education is the improvement of the overall "student" experience encompassing the entire life cycle of the student from recruitment, admission, education/retention, life-on-campus to graduation. Discussion topics:
- What are the elements that are being focused on at your institution?
- What are the challenges being faced e.g., stakeholders, budget, goals, metrics etc.
- How are you overcoming these challenges and meeting the goals of the institution?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

AI Enabled Transformation in Manufacturing – CIO's Essential Contribution

Ellen Eichhorn, Sr Director Analyst, Gartner

AI transformation introduces disruptions both foreseen and unforeseen. To deliver prudent, consistent, and ethical responses to these disruptions, both organizational and regulatory rules must be defined and understood with a strong governance commitment. Governance separates shadow from transparency and mistake from intent. It is an essential part of your AI journey capturing integrity, privacy, empowerment, and operational excellence.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Autonomous Things, Where We Are and How IT Can Move Us Forward

Michael Ramsey, Sr Director Analyst, Gartner

A look at how autonomy is filtering into numerous manufacturing industries and the impact it will have. This will show how the progression will move gradually toward complexity and how that can be used to plan a company’s adoption of the technology and how IT can help to enable it.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Digital Business and Edge Computing: Pushing Your Infrastructure to the Edge

Thomas Bittman, Distinguished VP Analyst, Gartner

Digitalization blurs the physical and digital worlds, and leverages new interactions between people, businesses and things. Edge computing complements cloud computing to make digitalization possible - all the way to people and things at the edge. IoT and immersive experiences will require infrastructure everywhere, and the data center will no longer be the center of data.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: Government Planning for Robotic Process Automation – How to Extend Beyond Quick Wins

Dean Lacheca, Sr Director Analyst, Gartner

Robotic Process Automation (RPA) is growing in popularity across government. Bring your questions to this interactive session where we will discuss the trends and risks associated with RPA, including seeing it as a destination rather than just a step along the journey and letting uncontrolled adoption occur without proper governance.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

The Top 10 Strategic Technology Trends for 2020

David Cearley, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

CIO Ask the Expert: Blockchain Unraveled

Avivah Litan, Distinguished VP Analyst, Gartner

CIOs and organizations struggle to understand what blockchain technology is, and how and if they should use it. Join this interactive session in which we’ll answer your key questions. For example, what problems does blockchain uniquely solve, how do you know if you have an appropriate use case, how are projects governed, and what are the pitfalls to avoid that ultimately lead to blockchain project failure.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Microsoft: Digital Transformation – Ensuring the Vision of the Future

Monty O'Kelley, Digital Architect, Microsoft

In this session we’ll explore the vision of Digital Transformation – what is happening all around you that you can miss if you are not careful. We will explore the definition of “true” Digital Transformation and provide some key “landmarks”, using the Banking Industry as just one case point. Come learn how you can identify digital change factors within your own enterprise to navigate your course on your digital vision journey.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Magic Quadrant for Industrial IoT Platforms

Ted Friedman, Distinguished VP Analyst, Gartner

Industrial IoT is becoming a significant component of, and a major contributor to, the digital business initiatives across industrial companies. IIoT as a whole is still an immature market however and there is a clear gap between vendor marketing and reality. The 2019 Industrial IoT Platform Magic Quadrant exposes that reality and illustrates the current state of IIoT.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Hype Cycle for Artificial Intelligence

Svetlana Sicular, VP Analyst, Gartner

The AI hype is slowly reducing. Early practitioners become more realistic in knowing what to expect and how to succeed. This presentation will explain how to use the AI Hype Cycle to plan, calibrate and set expectations of stakeholders. Learn what AI aspects you can exploit for productivity today and gain ideas for successful innovation.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

MicroStrategy Inc.: AI-Powered Zero-Click Intelligence

Vijay Anand, Vice President Product Marketing, MicroStrategy

Paul Auffermann, VP, DataRobot

Come on down to the ‘game show’ where contestants face off to solve everyday business challenges. Their only difference? One is armed with MicroStrategy HyperIntelligenceTM—the new class of analytics where answers surface with zero clicks. HyperIntelligence instantly reveals insights from enterprise data assets—integrated with predictive and prescriptive answers sourced by DataRobot—that are embedded in emails and business applications people use every day.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

EdgeVerve: Maximizing value from AI to build the Future-Ready Enterprise

Atul Soneja, Global Head of Edge Products and Infosys Nia, EdgeVerve

A fire side chat with AI experts and practitioners on how businesses can adopt and scale AI enterprise wide, while assessing the overall value and risks. Join this session to understand how enterprises can move beyond the hype to build smarter businesses with the power of AI and machine learning and maximize their ROI

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Cisco: Building Zero Trust Security Solutions

Wendy Nather, Head of Advisory CISOs, Duo Security, now part of Cisco

Call it “zero trust” or “an initial step on the road to CARTA” – we know the classic design patterns of security have to change. In this session, we’ll talk about different ways to build on the fundamentals of “zero trust,” working together with partners in stages to create better and more usable security.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

Google: Five Principles of a Modern Data Analytics Strategy

Debanjan Saha, Vice President of Data Analytics, Google

Data platform architectures that were designed in the 1990s are not ready to solve business problems for 2020. Understand how a modern data analytics platform can strip out layers of complexity, common in typical big data solutions, by using fully integrated and serverless services to ingest, store and analyze data seamlessly--and make predictions based on that data--so you can zero in on mission-critical insights. In this session, Google Cloud engineers and industry thought leaders will share the 5 key tenets of a modern data analytics strategy, and how they are helping enterprises to accelerate their data driven digital transformation.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

UiPath: Reboot Work Today: Why Robotic Process Automation (RPA) Should be at the Center of Your IT Strategy

Bobby Patrick, Chief Marketing Officer, UiPath

Conventional IT thinking had bet against RPA. But, it also had bet against Cloud at one point too. Join Bobby Patrick, UiPath’s CMO, to explore todays’ market adoption trends that are behind today’s fastest growing industry in tech & molding the future of the workforce.
Review RPA use cases that are integrating machine learning, NLP and AI. Hear how our customers have built an “Automation First mindset”, to deliver rapid digital transformation, realizing enormous productivity gains, and realizing the benefit of a Robot for Every Employee.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:30 PM

IBM: AI is Not Magic: How to Build an AI Strategy to Make Better Decisions

Dan Hernandez, Vice President, Data and AI, IBM

While we understand the power of AI, many of us aren’t sure how to fully unleash its potential. The reality is: AI is not magic. There is no wand to be waved at enterprise inefficiencies, and having the technology alone is not enough. Attend this session for a behind-the-scenes look at how you can modernize your data architecture to make your data ready for an AI and multicloud world and learn how companies are putting AI to work.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

Meetup: What Technology Trends Are Disrupting Your Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

Join your Midsize Enterprise peers to discuss how technology trends are disrupting your organization. Frequently asked questions include: What are the main technology trends impacting your digital business model? Which technologies can improve business outcomes for Midsize Enterprises? How can Midsize Enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 01:10 PM|Monday, October 21, 2019 01:30 PM

Kofax: Discover the cloud-enabled, AI-powered Intelligent Automation Platform

Chris Huff, Chief Strategy Officer, Kofax, Inc.

Chris Huff, Chief Strategy Officer at Kofax shares how leading organizations leverage the cloud for delivering Intelligent Automation technologies. This must-attend session presents the path to scaling Intelligent Automation across any enterprise function, vertical industry, around the globe.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Lessons From the Field — How to Align Your IoT Strategy to Your Digital Business Strategy

Alfonso Velosa, VP Analyst, Gartner

The Internet of Things is a major digital business building block. In this Ask the Expert session, we discuss the good and the bad about how enterprises have been implementing IoT and how they are aligning it with their broader digital business strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Top 10 Data and Analytics Technology Trends That Will Change Your Business

Rita Sallam, Distinguished VP Analyst, Gartner

The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

IBM: Build Once. Deploy Anywhere. The Next Chapter of Cloud and AI.

Robert Thomas, General Manager, IBM Data and AI, IBM

75% of CEOs see business models shifting from product to experience-based with 85% of leaders viewing AI as critical to their goals. The challenge of app and data sprawl, and siloed tools is driving new considerations for IT leaders; 94% use multiple clouds and only 15% believe they maximize value from data. The next generation of digital transformation will apply agile, standards-based architectures to enable consistency and portability across clouds, and new insights and experiences from AI anywhere.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Verizon: Preparing For Future 5G, Today.

Shawn Hakl, SVP - Product Development, Verizon Business

Join Shawn Hakl, Verizon Business Group SVP of Product Development, as he discusses the 5G impact on business in 2020. During this session, Shawn will talk about what enterprises need to do today, to prepare for 5G and how enterprises need to think about integrating 5G into their network architecture to optimize scale, accelerate the move to a virtual core and ultimately embed intelligence directly into the network.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Red Hat: Enterprise Open Source at the Core of Digital Leadership

Margaret Dawson, Vice President, Products and Technologies, Red Hat

Whether you’re a digital laggard, or in the middle of a major transformation, this session will give you ideas and new perspectives. We’ll look at what your peers—and successful, open organizations—are doing with enterprise open source and open hybrid cloud. From infrastructure to processes to people, an open approach can help you embrace innovation, move at a faster pace, and attract excited, motivated employees.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Cisco: Top 5 Networking Trends You Can't Ignore: Technology, Operations & Talent

Prashanth Shenoy, VP, Enterprise networks and DevNet marketing, Cisco

Cloud. IoT. Mobile. Security. What does their future look like? We’ll lay out 5 future trends around networking, operations and talent based on the to-be-released Cisco 2020 Networking Report, and we’ll have a frank discussion with a customer about the top things an IT leader needs to consider when creating their networking strategy.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

CenturyLink: Empowered Security for the Enterprise

Chris Betz, CSO, CenturyLink

There’s a role for the enterprise to play in securing the future of digital business – not as a victim, but a disruptor. Based on original research of advanced threat actors and malware networks, and CenturyLink’s experience conducting more than 1,000 malware disruptions, you will learn how enterprises can help break the incentive model for mass malware by identifying threats faster and working collaboratively to mitigate attacks.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Meetup: How Are You Implementing an IT Innovation and Emerging Technology Team?

Have you implemented an IT Innovation team dedicated to surveillance of emerging technologies? How did you approach this implementation? Where have you found success? What benefits have you seen? What are the pitfalls, if any? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Brasil IT+: Rocket.chat: Compliance and Privacy in Workstream Collaboration

Gabriel Engel, CEO, Rocket.Chat

Rocket.chat offers the ultimate enterprise communication platform.
Join us to understand why Rocket.chat has over 350k servers deployed and is the selected workstream platform for Mercedes Benz, Audi, Volkswagen, Intel, Ubuntu, Ethereum, Playstation, Naval Air System Command, Department of Defense, and other 100k companies. As there is a chance that you are already using Rocket.chat, come talk to us and showcase your experience with your peers.

Monday, October 21, 2019 05:40 PM|Monday, October 21, 2019 06:00 PM

Cradlepoint: 5G Will Change Networking and Your Business

Donna Johnson, VP of Product & Solution Marketing, Cradlepoint

5G is being hyped as the most transformational cellular generation and many companies are looking at 5G to creatively reach customers and run entire edge operations. With 5G on the horizon, organizations should be asking what preparations they should be doing now to make or save more money with 5G in the very near future. Join this session to learn how your business can prepare for the transition to 5G, including what you should be doing now.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

Google: API-Powered Digital Ecosystems

Bala Kasiviswanathan, Head of Product Management - GCP API Management, Google Cloud

Digital ecosystems present an untapped opportunity for enterprises to open up new business channels. We’ll cover examples of Apigee customers that have successfully leveraged APIs to build thriving ecosystems of developers and partners. You’ll learn how Apigee can not only help attract, onboard, and empower developers and partners to build with your proprietary data, but also do so in a secure and scalable manner.

Monday, October 21, 2019 06:10 PM|Monday, October 21, 2019 06:30 PM

Lenovo: Leveraging Infrastructure for the IoT Edge

Todd DeSaix, Director, Strategy, Commercial IoT, Lenovo

Learn how edge sites from retail stores to entire cities are leveraging next-generation edge infrastructure solutions to speed deployment, lower operating costs, centralize management, increase reliability, and enable IoT and legacy workloads across common infrastructure. Learn how to deliver an optimized infrastructure with Edge and IoT solutions today.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

Brasil IT+: Actminds + ilegra: Open Banking: Adding Digital to Your Traditional Bank and Adopting a Modern Branch User Experience

Alexandre Pinto, Director of Innovation, Actminds

Alice Delatorre, Open bank: how to connect the UX with fi, Unicred

How can small and midsize banks fight back the large players and Fintechs? How to make branches more efficient and attractive? See how Actminds Digital Banking platform enables financial institutions to offer digital banking services, creating new sources of revenue. And how Ilegra supported Unicred, to create a new concept of physical branches, with coworking spaces, coffee shops, and other services generating customer higher fidelity.

Monday, October 21, 2019 06:40 PM|Monday, October 21, 2019 07:00 PM

r4: Why Cross-Enterprise AI Is the Next Big Thing

David Bradley, EVP Solutions, r4 Technologies

We’ve reached the limit of what we can accomplish working in silos. “Cross-Enterprise AI” – a new category of AI – makes it possible to eliminate the silo problem with no time-consuming transformation projects.

Come understand better business outcomes within a few months: bring in internal & external data without data cleansing, create an AI model of a business, support multiple use cases, & drive automated actions with existing systems.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Cyxtera: IT Leaders Panel - Data Center Strategies in the Era of Cloud-first

This panel will share how their data center strategies meet cloud-first mandates for applications not fit for public cloud economics and multi-tenancy environments. Topics include innovative uses of colo to enable connectivity at scale and cost-effectively support resource intensive, latency-sensitive apps with AI-enabled or cloud-agile infrastructure.
Brandon Pulsipher, VP, Cloud Engineering & Operations, Adobe
Dwane Ballard, CTO, Pegasus

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Fuze: Anywhere Anytime Any Device- Lessons from Yamaha’s Digital Transformation

Elsa O'Hare, Director End User Computing, Yamaha Corporation of America

Michael Hopkins, Co-founder and Editorial Director, The Solo Project, LLC

Yamaha Corporation of America, maker of high-quality musical instruments, was a traditional company with a modern problem. Join this fireside chat with Elsa O'Hare, Yamaha’s Director of End User Computing and Michael Hopkins of the Solo Project to learn the do’s and don’ts from Yamaha’s UCaaS adoption, cloud transition, and cultural evolution as they adapted to the flexible and mobile new world of work.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Brasil IT+: PANEL: Leveraging a Hybrid Integration Platform to Accelerate Digital Transformation.

Rodrigo Bernardinelli, Co-Founder, Digibee

Fabio Knijnik, CTO, SellersFunding Corp

Paulo Vinicius Costa, Accenture Ventures Director, Accenture

Integration is the central piece that ties your enterprise together. This panel will host IT consulting firm Accenture, US fintech Sellers Funding and ERP vendor TOTVS to discuss how modern integration approach using Digibee Hybrid Integration Platform is accelerating their digital transformation initiatives up to 10x and at a fraction of the costs.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Verizon: 5G and IT Modernization: A Federal Government Perspective

Sonya Cork, , Verizon

For defense and other federal agencies, future 5G wireless technology can provide a cost-effective platform to help improve network infrastructure and system interoperability. IT systems, networks, wireless/IoT devices, and on-base first responders should seamlessly and securely work together to deliver data to the right person at the right place and at the right time.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM

When Things Become Customers: Get Ready for Earth’s Ultimate Emerging Market

Don Scheibenreif, Distinguished VP Analyst, Gartner

Digital-savvy business leaders seeking new growth horizons may be missing a huge financial opportunity. Gartner predicts that billions of machines — both physical and virtual — will act, look, and feel like customers. We’ll explore why this is happening, how it is showing up today, and what CIOs can do to take advantage of this final frontier of emerging customers.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Meetup: How Are You Implementing an IT Innovation and Emerging Technology Team? (Repeat)

Have you implemented an IT Innovation team dedicated to surveillance of emerging technologies? How did you approach this implementation? Where have you found success? What benefits have you seen? What are the pitfalls, if any? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Maverick: Architecting Humans

Marty Resnick, Sr Director Analyst, Gartner

Digital transformation will be driven through human transformation (physically, cognitively and culturally) beginning with “architecting for humans” and inevitably becoming “architecting of humans." Therefore, an ethical framework needs to be in place to address known and unknown vulnerabilities.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

The Real Business of Blockchain: How Leaders Can Create Value in a New Digital Age

David Furlonger, Distinguished VP Analyst, Gartner

This presentation is focused on what blockchain means for business and government leaders. It explains what the Real Business of Blockchain is all about. How you need to re-engineer your business relationships, monetize illiquid assets and redistribute data and value flows to more successfully engage with the digital world. (*see Harvard/Gartner Book by the same name of the title)

Tuesday, October 22, 2019 12:15 PM|Tuesday, October 22, 2019 12:45 PM

Gartner Zone Technology 101: Understanding the Magic Quadrant

Samantha Pena, New Client Engagement Specialist, Gartner

Need an objective opinion when selecting a vendor? Not sure which service market is right for you? Join this session for an introduction to the signature Gartner methodology, Magic Quadrants. Giving you a wide-angle view of the relative positions of the market’s competitors, a Magic Quadrant helps you quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view. After the session, head over to the Gartner Zone to explore Magic Quadrant on your own.

Tuesday, October 22, 2019 12:45 PM|Tuesday, October 22, 2019 01:30 PM

Meetup: Is Robotic Process Automation Making a Difference in Your Organization?

Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 22, 2019 01:10 PM|Tuesday, October 22, 2019 01:30 PM

Endava: Top Mistakes in Digital Transformation