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Want to view the conference agenda based on your key priorities? Explore more than 350 sessions on artificial intelligence, business intelligence and advanced analytics, digital business transformation, emerging technologies, security, cloud and more:

Artificial intelligence (AI) projects can be complex. These conference sessions provide the practical advice and insights you need to leverage the full capabilities of AI:

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Expanding the Capabilities of AI in the Banking and Financial Services Domain

Gregory Flaherty, Executive Partner, Gartner

Premise: Machines are becoming exponentially smarter. The penetration of AI in this domain is expected to grow as well. Leveraging Gartner’s strategic AI framework, CIOs can communicate the risks and benefits of “intelligent” capabilities to the customer. As such, AI can be leveraged to get ahead of the proliferation of data availability, rapid processing needs, enable the ease of mobility, and manage the robustness of open source software contributing to business strategy. Roundtable discussions will center on how CIOs can leverage the framework to show CEOs how to leverage AI to increase agility, enhance customer experience, grow revenue, and manage cost savings by answering the following:
- Why AI?
- How is your organization utilizing AI?
- What are the governance requirements to implement AI?
- What are the other opportunities to leverage AI (e.g., marketing of new products/services, managing customer demographics and variability, security, etc.)?
- Any “a-ha” moments to date?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Artificial Intelligence (AI): The Nervous System of Your Retail Organization

Robert Hetu, VP Analyst, Gartner

AI in retail is poised to experience a surge of projects through 2021. Use cases span the entire business value chain, focused on automation for cost savings and customer experience. However, AI will have a larger role, functioning as the nervous system for the organization, supporting continuous adaptation. In this session, we will explore AI examples, and a use case development framework.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

The New Face of Higher Education Learning — Online, Outsourced and On-Demand

Glenda Morgan, Sr Director Analyst, Gartner

The global landscape of learning in higher education is changing in some obvious but also less obvious ways. The key aspects of this shift are the move toward online learning, toward outsourcing all kinds of support for learning and creating models that enable learning on demand. How can CIOs prepare their institutions for these changes and help them make good decisions in each of these areas? This session will give leaders the frameworks they need to guide their organizations.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Design, Deliver and Scale Your Government AI Strategy

Rick Howard, VP Analyst, Gartner

Government CIOs report their organizations’ struggle to define a strategy to leverage AI. This presentation will help CIOs gain stakeholder support for AI adoption by crafting an effective AI strategy and roadmap that delivers results quickly and scales over time by optimizing existing data, workforce skills and off-the-shelf technologies.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Using AI to Transform and Supercharge the Insurance Enterprise

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Interest and excitement around artificial intelligence has been growing in the insurance industry, however most insurers are unsure of the right use case. Insurers must understand the potential of AI across their value chain for automation and decision support. This presentation will explore how AI can support insurance transformation as well as process optimization, including review of adoption rates and lessons learned from early adopters.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Disruptive Technologies and Trends in Financial Services

Nicole Sturgill, VP Analyst, Gartner

How are techs and trends such as AI, IoT and Open Banking disrupting the FS industry?

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

AI Enabled Transformation in Manufacturing – CIO's Essential Contribution

Ellen Eichhorn, Sr Director Analyst, Gartner

AI transformation introduces disruptions both foreseen and unforeseen. To deliver prudent, consistent, and ethical responses to these disruptions, both organizational and regulatory rules must be defined and understood with a strong governance commitment. Governance separates shadow from transparency and mistake from intent. It is an essential part of your AI journey capturing integrity, privacy, empowerment, and operational excellence.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Autonomous Things, Where We Are and How IT Can Move Us Forward

Michael Ramsey, Sr Director Analyst, Gartner

A look at how autonomy is filtering into numerous manufacturing industries and the impact it will have. This will show how the progression will move gradually toward complexity and how that can be used to plan a company’s adoption of the technology and how IT can help to enable it.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: Government Planning for Robotic Process Automation – How to Extend Beyond Quick Wins

Dean Lacheca, Sr Director Analyst, Gartner

Robotic Process Automation (RPA) is growing in popularity across government. Bring your questions to this interactive session where we will discuss the trends and risks associated with RPA, including seeing it as a destination rather than just a step along the journey and letting uncontrolled adoption occur without proper governance.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Hype Cycle for Artificial Intelligence

Svetlana Sicular, VP Analyst, Gartner

The AI hype is slowly reducing. Early practitioners become more realistic in knowing what to expect and how to succeed. This presentation will explain how to use the AI Hype Cycle to plan, calibrate and set expectations of stakeholders. Learn what AI aspects you can exploit for productivity today and gain ideas for successful innovation.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Top 10 Data and Analytics Technology Trends That Will Change Your Business

Rita Sallam, Distinguished VP Analyst, Gartner

The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Present and Future of Artificial Intelligence

Svetlana Sicular, VP Analyst, Gartner

Artificial intelligence adoption has entered the mainstream, but most organizations are in the early stages and still developing their strategy and governance. Get a sense of where you stand and where the industry will progress.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Maverick: Here Comes the Autonomous Leader — AI and Machine Learning at the Top

Mark Beyer, Distinguished VP Analyst, Gartner

Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:15 AM

Roundtable: How AI and ML Will Impact the Transportation and Logistics Industry by 2023

Thierry Kuperman Le Bihan, VP, Executive Partner, Gartner

AI and ML will not only impact the efficiency of operations in transportation but it will also transform the business models. The way to apprehend mobility of persons and goods around the world will dramatically change with the raising use of AI and ML. Come and share your experiences — good and bad — on the road, sea and air transport industry.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How to Engage Senior Executives on AI

Hung LeHong, Distinguished VP Analyst, Gartner

Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.

Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM

Now Is the Time for CIOs to Move From AI Pilots to AI at Scale

Bern Elliot, Distinguished VP Analyst, Gartner

CIOs have been testing, prototyping and learning from their AI POCs’ quick wins. But now they have to move beyond that, and transform their organization’s business. To scale AI and become an AI-company, CIOs must:
1. Align AI initiatives with their corporate strategy by leveraging Porter’s corporate strategy framework (cost leadership, differentiation, focus)
2. Build an AI ecosystem of vendors and service providers
3. Building an AI CoE composed of management, implementation and operations teams
4. Integrate AI into their change management practices
5. Invest in continuous training, education and awareness programs

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Scaling AI From POC to Production

Anthony Mullen, Sr Director Analyst, Gartner

The numbers are clear: Gartner Clients are experiencing problems scaling AI from initial POCs to production-ready systems. We look at the hurdles and how to overcome them.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Building the Data-Driven Insurance Organization: Leveraging Data and Analytics for Optimal Value

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Insurers are increasingly building data mastery and improving their analytical capabilities. This progression has been a significant transformation for most companies as they build new leadership models, tap into new data, build data science capabilities, and adopt new technologies. This presentation will overview the key building blocks to data mastery in insurance and review best practices in how to apply data and analytics throughout the value chain. Emphasis will be placed on the relationship between data and analytics to digital insurance success, including examples of how leading insurance organizations are transforming claims, underwriting and other core insurance processes for maximum return on investment.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: Applied Infonomics: How CIOs in Midsize Enterprises Can Monetize Their Data (Exclusive for Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in MSEs increasingly recognize that information adds value to their organization beyond operational excellence and decision making. Adopting infonomics practices will help realize business value through a disciplined approach. This session well show CIOs in midsize enterprises how to measure, manage and monetize available information assets

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Artificial Intelligence (AI): The Nervous System of Your Retail Organization

Robert Hetu, VP Analyst, Gartner

AI in retail is poised to experience a surge of projects through 2021. Use cases span the entire business value chain, focused on automation for cost savings and customer experience. However, AI will have a larger role, functioning as the nervous system for the organization, supporting continuous adaptation. In this session, we will explore AI examples, and a use case development framework.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Design, Deliver and Scale Your Government AI Strategy

Rick Howard, VP Analyst, Gartner

Government CIOs report their organizations’ struggle to define a strategy to leverage AI. This presentation will help CIOs gain stakeholder support for AI adoption by crafting an effective AI strategy and roadmap that delivers results quickly and scales over time by optimizing existing data, workforce skills and off-the-shelf technologies.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Treating the Other Chronic Disease Crisis in Healthcare — The Data

Laura Craft, VP Analyst, Gartner

Data is the currency that runs through all services and products in healthcare and every critical initiative you manage depends on its quality and liquidity. Without data there is no digital,without quality data there is no value. This session challenges what you think you know about digital health data dexterity and the imperatives you need to initiate to manage this valuable asset.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: BI & Predictive Analytics for HealthCare CIOs

Frank DiSanzo, Executive Partner, Gartner

We see BI & Predictive Analytics especially in both revenue and clinical contexts continue to significantly take up healthcare CIOs & CMIOs mindshare, as they facilitate targeted and clear outcomes for their organization. Please come join your fellow healthcare CIOs / CMIOs for a facilitated peer discussion!

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Optimize Data Management Capabilities to Transform Government Services and Outcomes

Rick Howard, VP Analyst, Gartner

Governments that seek transformational value from technologies such as blockchain, AI or digital twins, must significantly improve their data governance and analytics practices. This presentation will look at leading government organizations that treat data as a strategic asset to transform public services and business outcomes.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Top 10 Data and Analytics Technology Trends That Will Change Your Business

Rita Sallam, Distinguished VP Analyst, Gartner

The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Roundtable: Secrets of Success to Data-Driven Digital Business

Alan D. Duncan, VP Analyst, Gartner

Digital business requires organizations to make data pervasive by design and by deed as the basis for "the way we do things here". This roundtable session will provide opportunity to meet with your peers and explore such topics as: How to balance "doing things right" and "doing the right things"? How to set the leadership agenda for both "doing" and "thinking" (with the former providing the basis for the latter)? How to ensure that stakeholders are willing and able to participate in the change to becoming data-driven?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Evolve Your Data and Analytics Governance To Prepare for the Future

Ted Friedman, Distinguished VP Analyst, Gartner

Traditional data governance that focuses only on compliance and enforcement is obsolete for digital business. Adaptive data and analytics governance practices that are contextual and elastic are urgently needed. Learn why current practices are now inadequate, how to get the fundamentals of data and analytics governance in place, and how adaptive practices can enable better outcomes.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Maverick: Here Comes the Autonomous Leader — AI and Machine Learning at the Top

Mark Beyer, Distinguished VP Analyst, Gartner

Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.

Tuesday, October 22, 2019 02:40 PM|Tuesday, October 22, 2019 03:00 PM

Magic Quadrant for Analytics and Business Intelligence Platforms

Rita Sallam, Distinguished VP Analyst, Gartner

Customers are currently expanding their deployments of modern analytics and BI platforms for users and content with ease of use still a dominant purchasing criteria. However, market consolidation, pricing pressure and shifts to the cloud and augmented analytics are transforming the market.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:45 PM

Roundtable: Practical Data and Analytics Strategy for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises need to turn business demand for data and analytics into tangible business outcomes. This roundtable session will provide opportunity to meet with your peers and exchange methods and practices to develop a comprehensive and agile data and analytics strategy that delivers measurable business value.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Emerging Practices for Data and Analytics Strategy

Mike Rollings, VP Analyst, Gartner

For some enterprises, data and analytics has become a primary driver of business strategy. For many, it is a top priority investment. For all, data is an asset. Data and analytics is not its own discipline anymore: It is a set of capabilities in support of a wider digital transformation strategy. A program is not enough. This session discusses how to build a modern data and analytics strategy.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM

Workshop: Practical Data and Analytics Strategy for Midsize Enterprises (Exclusive to Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in midsize enterprises need to turn business demand for data and analytics into tangible business outcomes. This workshop will guide MSE CIOs in how to use Gartner’s strategy compass to develop a comprehensive and agile data and analytics strategy that delivers measurable business value.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 04:50 PM

Spotlight Session: Making Data and Analytics Strategic Using the ROAR Optimization Model

Rita Sallam, Distinguished VP Analyst, Gartner

Data and analytics must become strategic to organizations as they digitally transform. Yet most organizations don’t have a systematic way to assess and optimize their data and analytics (including AI) investment options. The Return Opportunity Appetite Risk (ROAR) Portfolio Optimization Model is a framework to help CDOs, CIOs and data and analytics leaders across the organization identify, prioritize and select combinations of investments in data and analytics (value streams) that align to key business initiatives and strategic intent. The content in this Spotlight session is a product of the Gartner Fellows Program designed to create high-impact intellectual capital beyond regular research.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How to Practically Implement the Modern Data and Analytics Governance

Dimitris Geragas, Sr Expert Partner, Practice, Gartner

While governance is a key and necessary element in data and analytics, it is many times deployed as a bureaucratic impediment to success. Organizations need to be able to offer more structures to accommodate innovation, change and the new technology enablers. This session will describe the new roles of governance and the resulting models.

Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM

Data Storytelling With Multiexperiences

Marty Resnick, Sr Director Analyst, Gartner

Data storytelling promises a more engaging means of communicating findings and situational awareness than reporting or data visualization alone. Data storytelling combines data visualization with narrative techniques across multiple experiences and channels. This session shows you how to build your best, most impactful data story.

Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 11:20 AM

Magic Quadrant for Data Management Solutions for Analytics

Rick Greenwald, Sr Director Analyst, Gartner

The Magic Quadrant for Data Management Solutions for Analytics evaluates the vendor landscape for data management solutions. This session will provide an overview of the Magic Quadrant and point out a few of the major trends shaping that market.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Ask the Expert: Practical Applications of AI in Healthcare

Jeff Cribbs, VP Analyst, Gartner

Laura Craft, VP Analyst, Gartner

This session will explore and use cases and solution approach for AI in healthcare. We will discuss how to discern hype from reality and make AI investments that drive business and clinical outcomes.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Future of Data Management

Mark Beyer, Distinguished VP Analyst, Gartner

The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

The Future of Risk Governance

Malcolm Murray, VP, Team Manager, Gartner

Digitalization and transformation mean enterprise risks are evolving more rapidly. The risks facing organizations is a Board of Directors issue, but they have delegated risk management to risk and assurance functions, leading to a lack of responsibility in senior management. Boards need to make risk management the responsibility of the business, just like value creation is, and they can leverage data and analytics to do this. This session will be the first presentation of quantitative findings from my fellows project on the most impactful ways to achieve this.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

The Future of Data and Analytics: Tales and Trends From the Center to the Edge

Frank Buytendijk, Distinguished VP Analyst, Gartner

Data and analytics is a field in motion. Many trends help reshape D&A on an entirely different level. From being a discipline of its own, to being a set of capabilities in support of the wider digital transformation. Picking up on key trends is an essential part of strategy. But not all trends are the same. Which “givens,” “shifts,” “flips” and “questions” do we see in D&A strategy, organization, governance and technology? And how do you make them part of your overall strategy?

Whether you're just beginning to use cloud or are well on your way, these conference sessions will help you improve your cloud and infrastructure strategies and tactics for 2020 and beyond:

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Government Cloud 2025: Optimizing, Implementing or Fighting?

Neville Cannon, Sr Director Analyst, Gartner

A provocative look into the future to see which of the three potential positions government agencies have taken and what this means if we back time to today, for what they should be doing now.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Digital Business and Edge Computing: Pushing Your Infrastructure to the Edge

Thomas Bittman, Distinguished VP Analyst, Gartner

Digitalization blurs the physical and digital worlds, and leverages new interactions between people, businesses and things. Edge computing complements cloud computing to make digitalization possible - all the way to people and things at the edge. IoT and immersive experiences will require infrastructure everywhere, and the data center will no longer be the center of data.

Monday, October 21, 2019 01:40 PM|Monday, October 21, 2019 02:00 PM

Magic Quadrant For Low-Code Application Platforms (LCAP)

Yefim Natis, Distinguished VP Analyst, Gartner

We present the history, methodology and the results of the MQ research for the LCAP market.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Higher Education Student Information Systems in the Cloud

Robert Yanckello, Sr Director Analyst, Gartner

This session will explore what is happening in the market of SIS with the move toward SaaS as a primary delivery mechanism. We will explore how to examine the market offering as well as to plan for an effective transition.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Top Ten Trends Impacting Infrastructure and Operations

David Cappuccio, Distinguished VP Analyst, Gartner

As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Contract Negotiation Clinic: Midsize Enterprise CIO's Outsourcing Contracts — From Structure and Content to Proper Uses (Exclusive for Midsize Enterprise Attendees)

William Maurer, VP Analyst, Gartner

Dedicated MSE I&O leaders all too often achieve sub-optimal results when working with outsourcing vendors. The biggest challenge is achieving a fair contract, including what can/can’t be negotiated, exiting cloud contracts, establishing risk-management processes, and driving provider behavior. This session provides attendees key take-aways on how to best negotiate their outsourcing deals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 04:10 PM|Monday, October 21, 2019 04:30 PM

Hype Cycle for Infrastructure Strategies

John McArthur, Sr Director Analyst, Gartner

This session covers Gartner’s 2019 Hype Cycle for Infrastructure Strategies, where attendees will learn about key disruptive trends in the infrastructure space, including:
- Intelligent infrastructure
- Edge computing
- Multimode infrastructure
- Internet of Things
- Software-defined anything
- Cloud- and container-based delivery
- Virtualization

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: How Midsize Enterprise CIOs Can Expedite Selecting and Negotiating their Infrastructure Services Provider (Exclusive for Midsize Enterprise Attendees)

William Maurer, VP Analyst, Gartner

Your next set of hybrid infrastructure managed service contracts must be cloud-first and support IoT and your digital business for 2020 and beyond. Learn how to master a market-changing approach in 90 minutes and how to negotiate with vendors in 90 days.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Meetup: What Have You Learned in Exploiting Cloud Computing?

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Cloud Computing Scenario: Strategy and Tactics for Success

David Smith, Distinguished VP Analyst, Gartner

The cloud phenomenon continues to grow. As many companies have moved to a cloud first position, many others are finding they need advice in structuring their overall cloud strategy. This presentation will describe the state of cloud computing, major strategy elements and will explore some tactics critical to driving cloud success.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Ask the Expert: Strategies for Scaling DevOps Efforts

George Spafford, Sr Director Analyst, Gartner

Clients are shifting from asking how to start DevOps towards how to sustain and scale efforts. Because clients have a wide range of experience with DevOps, Gartner has identified a number of key practices to share.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:25 PM|Wednesday, October 23, 2019 04:45 PM

Magic Quadrant and Critical Capabilities for Cloud Infrastructure as a Service, Worldwide

Dennis Smith, VP Analyst, Gartner

This session takes a look at the latest Magic Quadrant and Critical Capabilities covering hyperscale public cloud providers, and provides an understanding of significant changes in market trends.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Future of Infrastructure is Everywhere — How Can IT Survive?

David Cappuccio, Distinguished VP Analyst, Gartner

The future of IT will not be on-premises, in the cloud, in IoT or at the edge. But rather IT will transform into a combination of all of these. Rather than being defined by the technology, it will be driven by business outcomes. This transformation of IT infrastructures must evolve to support workload deployments at the right time, on the right provider, at the right cost, anywhere in the world, quickly. This session will discuss trends and best practices on this journey.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Future of Data Management

Mark Beyer, Distinguished VP Analyst, Gartner

The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Not Just PaaS: The Key Trends in Cloud Platforms for Digital Business Leaders

Yefim Natis, Distinguished VP Analyst, Gartner

Cloud platform innovation promises great opportunities. But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS -- how will they support (or disrupt) your plans, your organization, and your market leadership role?

Thursday, October 24, 2019 11:30 AM|Thursday, October 24, 2019 11:50 AM

Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure

John McArthur, Sr Director Analyst, Gartner

This session looks at the new Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure and the six workloads of consolidated, business critical, cloud, edge, ROBO and virtual desktop infrastructure (VDI) use cases.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Cloud Landscape: Today, Tomorrow and Beyond

Sid Nag, VP Analyst, Gartner

Public cloud services are growing at 19% CAGR through 2021. The cloud maturity model is driving business and IT leaders to make cloud as the underpinning of their cloud strategy and they are doing it with their wallets. Cloud spending is 20% of IT budgets as per Gartner’s cloud adoption survey. Top four hyper-scale cloud providers command 57% of the public cloud market according to Gartner’s recent market-share study. This session will discuss the cloud growth trajectory across different cloud segments. We will go beyond the numbers and help IT leaders explore external factors, new technologies, best practices, and winners and losers within the cloud landscape.

Cost optimization is critical to any IT organization. These conference sessions will help you reduce risks and costs through better contract negotiation, strategies and technologies: 

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Optimizing Government Value by Balancing Cost, Risk and Outcomes

Cathleen Blanton, VP Analyst, Gartner

Funding drives government, but that’s not all that matters. In times of austerity or surplus funding, government CIOs need to balance cost concerns with managing risk and delivering benefits. Do you provide enough transparency to help your agency optimize the total cost of government?

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: Reduce Risks and Costs in AI and RPA Software and SaaS Deals

Melanie Alexander, Director Analyst, Gartner

AI/RPA deals introduce complexities in negotiating contracts. The technologies are consistently evolving and most standard contract terms are based on pre-AI concepts. Topics for discussion include; the key differences between AI/RPA vs. traditional SW/SaaS deals, contract terms that must be negotiated to minimize cost, risks and to prevent loss of critical IP.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Spend Optimization: How Do We Fund Our Future?

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Five Strategies to Achieve Lean IT in Manufacturing

Ivar Berntz, Sr Director Analyst, Gartner

Manufacturing CIOs have relied on reactive budget cuts to manage IT costs, but that is not enough. To reallocate funds to digital business, manufacturing CIOs must innovate by proactively designing lean IT operations. According to your manufacturing scenario, what should you do?

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

A Manufacturing Value Proposition: Cost Optimization Versus Revenue Generation

Ellen Eichhorn, Sr Director Analyst, Gartner

We have heard for years that the fastest way to a better income statement is by cutting costs. But what about generating sales? In this session we’ll discuss the differences among manufacturers that move the pendulum between cost optimization and revenue generation. We’ll explore different approaches to consider when optimizing your cost structure and what others are doing in this arena.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Insurance CIOs Need to Balance Value and Costs: Why Ordinary Cost Cutting Isn’t Enough

Richard Natale, Sr Director Analyst, Gartner

Cost optimization and operational excellence are among the top 10 strategic business priorities for insurance companies. But cutting costs is only one part of the equation. Insurance CIOs also need to increase the overall value they generate from their IT spending. In this session, insurance IT executives will be given a tool to change the conversation from cost-cutting to value generation using Gartner’s Cost Value Matrix.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

CIO Roundtable: Spend Optimization: How Do We Fund Our Future?

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM

Contract Negotiation Clinic: Negotiating With Microsoft

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM

Contract Negotiation Clinic: SAP

Roberto Sacco, Sr Director Analyst, Gartner

SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud service growth. This interactive clinic will help sourcing, and vendor procurement leaders recognize and respond to changes in SAP’s product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Contract Negotiation Clinic: Oracle

Melanie Alexander, Director Analyst, Gartner

CIOs often find negotiating with Oracle a challenge, this clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:15 PM

Roundtable: Cost Optimization for the Midsize CIO (Exclusive for Midsize Enterprise Attendees)

Joseph Provenza, Sr Director Analyst, Gartner

This session is designed for midsize CIO and IT leader attendees to share ideas on how they are achieving cost optimization in their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: Spend Optimization — How Do We Fund Our Future?

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Contract Negotiation Clinic: Software as a Service

Jo Liversidge, Sr Director Analyst, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Contract Negotiation Clinic: Negotiating With Microsoft (Exclusive for Midsize Enterprise Attendees)

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Winning in the Turns: Actions for the CIO

Chris Howard, Distinguished VP Analyst, Gartner

The most successful organizations take risks in "the turns", those places in the enterprise journey where others slow down. Turns can be economic, geopolitical, environmental, social or competitive. This session will focus on how the CIO should prepare and lead in the turns, building agility into systems, processes, and decision-making, both within their teams and among their peers.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Contract Negotiation Clinic: IBM Negotiation Clinic Using Gartner’s T4 Methodology to Optimize Your Deals

Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Contract Negotiation Clinic: ServiceNow

Rich Doheny, Principal Analyst, Gartner

This session will cover the guidance senior leaders and subject matter experts need to know to determine which ServiceNow modules to evaluate, how to conduct realistic evaluations, understand how to use maturity when estimating license needs, what questions to ask about future product roadmaps and negotiation strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: Spend Optimization — How Do We Fund Our Future? [Repeat]

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Rimini Street: Status Quo is Not an Option. Overcome Technical Deficit and Save Your Enterprise

With fierce, global competition, your enterprise is either growing or dying. Pressure is mounting to transform while you are burdened by a growing technical deficit. Learn how CIO's and CFO's strategically use Business-Driven Roadmaps to overcome the deficit, create competitive advantage and growth.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: Funding the Future of the Global Enterprise (Exclusive for Global Enterprise Executive Experience Attendees)

Cindy Dye, VP, Executive Partner, Gartner

A challenge nearly all global and large enterprises are facing: How to fund our futures. Work with your direct peers at like-sized enterprises, facing similar challenges in this 1.5 hour workshop facilitated by Gartner experts.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Contract Negotiation Clinic: Negotiating With Microsoft [Repeat]

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Contract Negotiation Clinic: Salesforce

Jo Liversidge, Sr Director Analyst, Gartner

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal and mitigate risk when dealing with Salesforce.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Three-Year Roadmap for Cost Optimization

James Anderson, Sr Director Analyst, Gartner

CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM

Contract Negotiation Clinic: SAP [Repeat]

Roberto Sacco, Sr Director Analyst, Gartner

SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud service growth. This interactive clinic will help sourcing, and vendor procurement leaders recognize and respond to changes in SAP’s product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM

Contract Negotiation Clinic: Top 10 Tips, Tactics and Tricks for Negotiation Success

Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM

Workshop: Spend Optimization — How Do We Fund Our Future? [Repeat]

Cindy Dye, VP, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model, and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

Fund IT Innovation and Growth with Programmatic Cost Optimization

Robert Naegle, VP Analyst, Gartner

In this session we will describe how to move beyond cost reduction to looking at optimizing the organization’s IT spend in order to enable investment in digital business innovation and growth areas.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:15 AM

Roundtable: Cost Optimization Mindset — I Can’t Do It Alone

Cindy Dye, VP, Executive Partner, Gartner

The opportunities for cost savings must come from all members of the organization, not just IT, and not just the CIO! How can we develop a mindset and culture that encourages our entire organization to identify cost-saving candidates?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 12:30 PM

Workshop: Build Business Acumen Across Midsized IT Teams (Exclusive for Midsize Enterprise Attendees) [Repeat]

Bruce Robertson, Distinguished VP, Advisory, Gartner

CIOs at midsized companies know their teams lack the business acumen to engage effectively with business leaders and that existing efforts to improve business acumen fall short. With limited resources, CIOs at midsized firms must rethink how they build business acumen and how they equip teams to make better decisions. See how progressive midsized enterprise CIOs improve and apply IT’s business acumen.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Economics of Cybersecurity

Tom Scholtz, Distinguished VP Analyst, Gartner

Cybersecurity entails making economic decisions about balancing digital opportunity against cyber risk. Both sides of this opportunity-risk equation are largely represented by financial considerations. This presentation discusses key financial considerations of cybersecurity investment, including business value, ROI, budgets and cost allocation models.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Ask the Expert: Midsize Enterprise CIO Achieve Outsourcing Deal Optimization through Proper SLA and Contract Structures (Exclusive for Midsize Enterprise Attendees)

William Maurer, VP Analyst, Gartner

Infrastructure services consume a large part of MSE’s IT budgets making it crucial for MSE I&O Leaders to optimize the cost of these services thereby ensuring budget control. Create SLA's and link them to business outcome requirements by using best practice measurement development processes and contract structures

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:15 PM

Contract Negotiation Clinic: Software as a Service [Repeat]

Jo Liversidge, Sr Director Analyst, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:15 PM

Contract Negotiation Clinic: Negotiating With Microsoft (Exclusive for Midsize Enterprise Attendees) [Repeat]

Marie Sienkowski, Sr Director Analyst, Gartner

IT procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreements and renewals because of the complexity of Microsoft’s licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:30 AM|Thursday, October 24, 2019 11:50 AM

Magic Quadrant for Procure-to-Pay Suites

Patrick Connaughton, Sr Director Analyst, Gartner

The P2P suite market is maturing and consolidating. Vendors are offering increasingly broad suites founded on the core P2P capabilities. Differentiation is now found in areas such as industry-specific or spend-category-specific capabilities, such as the ability to support supply chain collaboration and services procurement. This session will provide an overview of Gartner's latest Magic Quadrant on the P2P market.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 02:00 PM

Contract Negotiation Clinic: IBM Negotiation Clinic Using Gartner’s T4 Methodology to Optimize Your Deals [Repeat]

Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 02:00 PM

Contract Negotiation Clinic: Oracle [Repeat]

Melanie Alexander, Director Analyst, Gartner

CIOs often find negotiating with Oracle a challenge, this clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Build a Programmatic Approach to Cost Optimization to Minimize Reactive Cost Cutting

Robert Naegle, VP Analyst, Gartner

CIOs that do not have a proactive and programmatic cost optimization discipline are left to reactively respond to spend reduction requests. Now is the time to link IT deliverables to business outcomes and create a strategic approach to cost optimization and investment planning.

With customer experience (CX) management at the top of most CEOs’ agendas, it must also be a priority for CIOs and IT executives. These are the conference sessions that will help you create a superior CX that serves as a sustainable differentiator:

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Prepare, Adapt Transform: Enabling The Retail Associate’s New Reality

Kelsie Marian, Sr Director Analyst, Gartner

The key to providing excellent in- store customer experiences hinges on a carefully balanced, human-machine approach to the store associate experience. This session will explore how technology can enable and augment associates to extend their capabilities, drive sales and improve in-store experiences.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

What's in Store for the Retail Store

Joanne Joliet, Sr Director Analyst, Gartner

The physical store is a critical component to deliver a unified commerce offering for retailers. This session will explore how digital transformation allows for a truly connected store, and how IoT, smart robots, digital twins and other technologies are converging digital and physical aspects within the store to improve operations, streamline associate tasks, and elevate the customer experience.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: Education — Innovation in Student Experience Programs

Ken Freeman, Executive Partner, Gartner

A constant strategic goal for higher education is the improvement of the overall "student" experience encompassing the entire life cycle of the student from recruitment, admission, education/retention, life-on-campus to graduation. Discussion topics:
- What are the elements that are being focused on at your institution?
- What are the challenges being faced e.g., stakeholders, budget, goals, metrics etc.
- How are you overcoming these challenges and meeting the goals of the institution?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:15 PM

2019 Financial Services Eye on Innovation Awards – Learn from Industry Peers and Pick the Winners

Juergen Weiss, Practice Vice President, Gartner

Peter Delano, Managing Vice President, Gartner

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

How Hilton Is Transforming the Hospitality Customer Experience

Michelle Duerst, Sr Director Analyst, Gartner

Naveen Manga, Vice President Software Engineering, Hilton Worldwide

Digital keys are just the starting point for greater levels of personalization and engagement with customers. Pioneers in digital hospitality are pushing the boundaries to empower clients to standardize their stay to their personal preferences at any technology-connected resort — from the lighting, to the temperature, and even preferred entertainment. But this is only the beginning as hotels partner across industries to bring even more offerings, value and control. This session will be an interview with Naveen Manga, Vice President, Customer Journey Technology and Delivery at Hilton.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: Being Smart About Smart Check-Out - What Retailers Need to Know

Joanne Joliet, Sr Director Analyst, Gartner

Bring your questions to this interactive session in which we will provide a brief overview of the smart check-out models for retail and then discuss which model is most appropriate based on customer expectations, and how to maximize the benefits in a the broader digital portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Leading Trends in Digital Experience — 2020

Anthony Mullen, Sr Director Analyst, Gartner

Van Baker, VP Analyst, Gartner

This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Ask the Expert: Maximizing the Impact of Technology on the FS Customer Experience

Nicole Sturgill, VP Analyst, Gartner

What is the next generation of the digital customer experience (CX) for banking? What is the CX that consumers can expect to arrive in Banking based on what is happening in other industries? Inquire of a Gartner expert and take the opportunity to ask about specific initiatives you're considering.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

CIOs Must Drive Customer Experience Strategy to Succeed in Digital Business

Gene Alvarez, Distinguished VP Analyst, Gartner

Excellence in customer experience is critical to the development of a digital business platform and to date, CIOs have been stuck in the passenger seat. In this session, we’ll review best practices for CIOs looking to increase their influence over the development of customer experience strategy and the distinct advantages that a foundational understanding of technology has in accelerating customer experience success.

Wednesday, October 23, 2019 02:55 PM|Wednesday, October 23, 2019 03:15 PM

Magic Quadrant for Digital Experience Platforms

Gene Phifer, Distinguished VP Analyst, Gartner

Digital Experience Platforms (DXPs) deliver a wide array of digital experiences to a wide array of audiences, and have emerged as a critical tool for customer and employee engagement. This Magic Quadrant session explores the market for DXPs and its vendors.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How CIOs Can Drive a Culture of Customer Centricity

Penny Gillespie, VP Analyst, Gartner

Customer experience is among the top-5 priorities for multiple executive roles including the CEO and CIO. But how can you as a CIO contribute to customer experience and drive a customer-centric culture? In this session we’ll show why CX should be on your top 5 list, outline options for your involvement in CX initiatives, and share best practices on how CIOs are influencing and sometimes leading this key aspect of digital business transformation.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Magic Quadrant for Multiexperience Development Platforms

Van Baker, VP Analyst, Gartner

Application development is getting more complicated. As device types proliferate, so too do modes of interaction — from GUI-based typing and touching, to natural-language-based chat and voice, to gestures used in immersive environments. The digital user journey will involve multiple devices and interaction modalities; hence the need for multiexperience development platforms (MXDPs).

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Ask the Expert: How to Improve User Experience in the Interest of Customers

Brent Stewart, Sr Director Analyst, Gartner

User Experience (UX) of systems, products and services is now recognized as a critical aspect of Customer Experience (CX). UX methodologies, tools and skillsets have evolved significantly, and leading organizations invest in UX as a key differentiator and driver of CX. In this session, you can ask the Gartner expert to about various aspects of UX and best practices used by advanced enterprises.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

How Will CRM Applications Support Your Future Digital Business Models

Gene Alvarez, Distinguished VP Analyst, Gartner

Business model change has always had an impact on CRM applications. However, Gartner receives an increasing number of inquiries from its clients on digital business model change and the focus on customer centricity under these new business models. It is now even more critical to look at CRM applications for the next five years and how they should evolve to support these new business models. Key Issues 1) What kind of business model change will organizations undertake and what are the impact to their relations with customers? 2) What changes do organizations need on their CRM technologies to support these new digital business?

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Without Great Employee Experience, You Can Forget Great Customer Experience

Gene Phifer, Distinguished VP Analyst, Gartner

The key to great customer experience (CX) is an engaged employee base focused on customer service. In other words, in order to have great CX, you must have great EX. Learn how leading enterprises are delivering powerful and compelling employee experiences, and the models, methodologies, and technologies necessary for great EX.

Digital business transformation is the cornerstone of any IT organization. These are the conference sessions to help CIOs and IT executives take the steps needed to achieve digital transformation for their organization:

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: Applied Infonomics: How CIOs in Midsize Enterprises Can Monetize Their Data (Exclusive for Midsize Enterprise Attendees)

Alan D. Duncan, VP Analyst, Gartner

CIOs in MSEs increasingly recognize that information adds value to their organization beyond operational excellence and decision making. Adopting infonomics practices will help realize business value through a disciplined approach. This session well show CIOs in midsize enterprises how to measure, manage and monetize available information assets

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

The Future of Energy Disrupts Everything

Rich McAvey, Distinguished VP Analyst, Gartner

Zarko Sumic, Distinguished VP Analyst, Gartner

Global societies are under extreme pressure from two powerful opposing forces; the growing demand for energy and the impact on the environment. Wrestling with these forces requires innovation that itself will create disruption in all societies for decades. This session takes on these issues and introduces a framework for enabling leaders to anticipate change and develop practical strategies for navigating through this complex and volatile period.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Pause for Thought: Reimagining the Digital Economics of Banking

Peter Delano, Managing Vice President, Gartner

Fundamental economic models are shifting and adapting to new digital supply and demand drivers. Customers seek new forms of value and reward those enterprises that adapt. Employees increasing seek to work for enterprises that value attributes other than pure profits. Investment strategies are following similar paths. As the economic foundations of banking fracture, how should CIO's react and adapt to these new challenges?

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Higher Education Scenarios 2030: What the Future Means for You Today

Terri-Lynn Thayer, VP, Team Manager, Gartner

Higher education faces a decade of increasing disruption. We will present four plausible future scenarios for the industry to enable university CIOs to anticipate the changes and prepare for the necessary transformation.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Digital Government in Action — What’s Working and Who Is Doing It Well

Dean Lacheca, Sr Director Analyst, Gartner

The transition to digital government has been a global pursuit for nearly two decades, so what is working? In this session, we will explore what initiatives are having the biggest impact, who is doing well and what are the possible disruptors, across a range of government domains.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Digital Transformation in Insurance: What Laggards can Learn from Leaders

Juergen Weiss, Practice Vice President, Gartner

Insurance CIOs tell us that digital transformation is their top priority however many companies are still struggling to integrate that goal into their strategic planning or harvest results from digitalization. In this session we discuss the differences between of digital leaders and laggards to help business and IT leaders in accelerating their digital journey.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Ask the Expert: How to Scale IT Product Line Management

Rob Rizzo, Sr Director, Advisory, Gartner

The majority of CIOs are at least experimenting with IT product management but scaling the model is hard. This session will answer questions about how CIOs are overcoming common IT product management pitfalls by adopting tactics such as defining product lines around business capabilities, changing the way IT engages with business stakeholders, working with the CFO to align funding to products and developing new scorecards to manage product performance.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Ask the Expert: Shift From Project Management to Product Management

Dale Kutnick, Senior Vice President, Gartner

To accelerate digital transformation, organizations are required to continuously evolve services, and product management is becoming more important. However, in Japan, a shift from project management to product management has not progressed. This session will explain the product management functions and values that CIOs and leaders need to understand, and Gartner’s product management framework.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:15 PM

Roundtable: Fit for Digital — How Oil and Gas Ecosystem CxO’s Should Design Tomorrow’s IT Operating Model

Mark Bartram, VP, Executive Partner, Gartner

Discuss with Gartner thought leaders and your industry peers how best to design your IT Operating Model for future success.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Sustaining the Future of Water

Ethan Cohen, Sr Director Analyst, Gartner

Water availability,cost,quality and safety are under increasing pressure. Managing the impact of these forces while meeting increased demand requires creativity and innovation. This session takes on these issues and provides a perspective on role of the CIO and the use of technology in managing this vital strategic natural resource.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Reinventing Government Shared Services in a Digital World

Neville Cannon, Sr Director Analyst, Gartner

Despite multiple failures and much negative press the shared services operating model remains a stalwart of government. The alternative to letting them limp along like zombies, is to get them right and deliver customer value, and support the platform models of the future.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

The Future of Administrative Systems in Higher Education

Robert Yanckello, Sr Director Analyst, Gartner

The future of administrative system in higher education is evolving. The past practices and perceptions of technology are no longer applicable to support modern university experience or the optimization and transformation required for a modern technology environment. This presentation will outline the evolution of administrative systems and the next phase of the journey for higher education institutions. It will highlight the approach and strategies institutions should take to successfully support their future business models and broader institutional objectives.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Take your Community Beyond Smart: What is Next for Local Government CIOs

Bill Finnerty, Sr Director Analyst, Gartner

Viewing Smart City Initiatives as the end goal will set a city up to create the next generation of legacy infrastructure and systems. What steps do local government CIOs need to take to plan beyond “Smart” and help their jurisdiction create a sustainable, intelligent future?

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

How Oil and Gas CIOs Can Transition to Disruptive Strategies

Rich McAvey, Distinguished VP Analyst, Gartner

A growing number of companies are pursuing transformation strategies designed to achieve breakout performance. Such strategies depend upon poorly defined concepts such as venture models and digital platforms. The implications for IT are profound,but specifics are clouded in hype. This session introduces a framework to clear the air and enable effective redesign of your IT operating model.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

IT and Operational Technologies: Moving From Frenemies to Partners in Disruption

Kristian Steenstrup, Distinguished VP Analyst, Gartner

The blurring of physical and virtual boundaries can help asset-intensive companies become integrated digital businesses while heightening risks and benefits of aligning, integrating and managing operational technology. Though the business may keep IT at arm’s length when it comes to OT, CIOs can be instrumental in forging a solid IT-business partnership to deal with digital disruption.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:30 PM

Ask the Expert: How Can CIOs Improve the Digital Dexterity of the C-Suite?

Rob Rizzo, Sr Director, Advisory, Gartner

Only 16% of leaders have high digital dexterity — the combination of behaviors, mindsets and beliefs that are essential for digital business transformation. Building digital dexterity depends on leadership from the c-suite, so this session will describe the specific decisions and actions that CIOs must take, including creating a compelling digitalization narrative, personally modelling digitally dexterous behaviors, and ensuring that operational workflows, incentives, and policies foster, not hamper, digital dexterity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Making Automation Work for Your Financial Services Firm

Nicole Sturgill, VP Analyst, Gartner

Can automation tools ever achieve genuine transformation in banking? What are the challenges and opportunities in this industry and what’s the right tool for the job?

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

From Tesla to Tesla the Question Remains: Do we need a Grid?

Zarko Sumic, Distinguished VP Analyst, Gartner

The father of the electrification and the eponymous of an electric vehicle,failed in his wireless power transmission quest to unhook us from the grid. Now his namesake,Tesla,and other EV manufacturers,are driving us toward decentralized and democratic energy provisioning future. This presentation will discuss the future of the grid and its digitally enabled business and operating model.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Winning in the Turns — The CIO's Role in Creating an Adaptive Higher Education Institution

Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner

In an era of ContinousNext, with constant fluctuation in society, the most adaptive survives. The higher education core missions requires that we make education adapt to learners needs or risk diminishing relevance. This requires creating adaptive education as well as institutions that can continuously adapt itself to societal needs.
This session answers the three questions:
Why is "adaptive" important?
What is adaptive in the higher education context?
How can the CIO make the higher education institution more adaptive?

Monday, October 21, 2019 09:30 AM|Monday, October 21, 2019 10:30 AM

Gartner Opening Keynote: Winning in the Turns: Leadership in a Digital Society

Mbula Schoen, Sr Principal Analyst, Gartner

Don Scheibenreif, Distinguished VP Analyst, Gartner

Tina Nunno, Distinguished VP Analyst, Gartner

Valentin Sribar, Senior Vice President, Gartner

It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:35 AM

Spotlight Session: Future of Organizations Depends on Combinatorial Digital Innovation

Rajesh Kandaswamy, VP Analyst, Gartner

Digitization not only transforms businesses but also provides a foundation for more technologies to emerge at a faster pace. It will not be enough for technology executives to look at technologies in isolation and they need to become adept at looking at business possibilities of technologies in conjunction. In this Spotlight presentation, a product of the Gartner Fellows Program designed to create high-impact intellectual capital beyond regular research, we will look into why combinatorial digital innovation for CIOs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Setting the Benchmark Criteria for Your Enterprise Architecture and Technology Innovation Leaders

Philip Allega, VP Analyst, Gartner

If you’re an IT executive in charge of digital, there’s a 66% probability that you have an EA team supporting you. This session will help you determine whether you’ve got the right team doing the right work for you, and in the right way. In this session, you will be able to quickly benchmark how well your team is doing to support digital business. Leading practices for success are provided in this discussion.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Nine Corporate Digital Business Transformation Mistakes to Avoid

Mark Raskino, Distinguished VP Analyst, Gartner

True digital business transformation is a long hard journey with many traps and false trails. So what are the biggest corporate strategy level mistakes? CIOs, CEOs and Boards can learn what not to do from the trials of others. Don’t avoid definition, don’t tolerate short term-ism, don’t scope shallow, don’t bother until your board is up for it and don’t believe others can do it for you.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Digital Business and Edge Computing: Pushing Your Infrastructure to the Edge

Thomas Bittman, Distinguished VP Analyst, Gartner

Digitalization blurs the physical and digital worlds, and leverages new interactions between people, businesses and things. Edge computing complements cloud computing to make digitalization possible - all the way to people and things at the edge. IoT and immersive experiences will require infrastructure everywhere, and the data center will no longer be the center of data.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: Insurance Legacy Modernization — Tactics To Drive Immediate Value

Richard Natale, Sr Director Analyst, Gartner

Core systems improvement/transformation is a top priority for insurance company increased funding in North America in 2019 . But insurers often struggle to reconcile the pressure to replace aging core systems with spending on digital technology. How can this mammoth task be divided and conquered? This interactive session will explore the following questions: Whether or not you can live with legacy? When core system replacement becomes a must? The role of core systems in modernization?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: How CIOs Lead, Adapt and Evolve Digital Transformation in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)

Mike Cisek, VP Analyst, Gartner

In this session, we will discuss five dimensions of change that Gartner believes that CIO in midsize enterprise must embrace if they want to exploit the opportunities and master the challenges of modern digital business:

● Changes to the CIO role and the leadership expectations that arise.

● Change in the way people will think, work and interact with each other with a common set of beliefs, mindsets and behaviors.

● Changes in the way data is conceived, used and exploited as an explicit aspect of the business value agenda.

● Changes in the way business processes are configured and executed, led by line of business development of the related applications.

● Changes in technology adoption and the use of artificial intelligence as a mainstay of modern business operation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Meetup: How Are You Building a Digital Workplace for Your Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

Meet with your peers to explore strategies that have been implemented (successfully and unsuccessfully) to build a digital workplace to help drive new technology trends. Questions that often come up include: What technologies enable a stronger digital workplace? How do we adopt digital workplace strategies without a dedicated team? What organization changes do we need to make to drive digital workplace programs. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

CIO Meetup: How Will You Execute Your Digital Strategy?

Developing a winning strategy is one thing; successful execution to achieve business outcomes is another. Discuss tactics your organization has used or is planning to use to successfully drive execution of your digital strategy. Which have proven most effective? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

What Leading in a Digital Society Means for Government

Rick Howard, VP Analyst, Gartner

Government CIOs have a unique leadership role to play in shaping a digital society. This session will provide key insights from the Symposium Opening Keynote to show how public sector technology leaders can lead by optimizing strategy, cost, and talent to bring the benefits of digital to government and society.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Jumping the Curve: From CIO to Digital Leader

Chris Howard, Distinguished VP Analyst, Gartner

Digital leadership is essential for enterprise growth and effectiveness. CEOs need someone to fulfill it. Some CIOs will take on more of this role, maybe to the exclusion of the traditional CIO responsibilities. Using case studies and profiles, we will look at the nature of this career transition. How is it different? Is it a long-term role? Do you want it? How does it change your relationship with your peers and your team, to the stakeholders? Based on new research from Gartner on the future of IT and the CIO

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Building the Digital Business Platform

Bill Swanton, Distinguished VP Analyst, Gartner

CIOs and digital business leaders are under enormous pressure from senior executives to get their firms "digital enough"! Our two year long study of digital organizations is yielding new approaches to building the digital platform, revealing the new technologies and skills required. More important, it highlights the organizational, cultural, and business change required for success.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Higher Education Student Information Systems in the Cloud

Robert Yanckello, Sr Director Analyst, Gartner

This session will explore what is happening in the market of SIS with the move toward SaaS as a primary delivery mechanism. We will explore how to examine the market offering as well as to plan for an effective transition.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

CIO Meetup: How Are You Presenting Digital Transformation to the Board?

Join this Meetup to share best practices for an effective and concise approach to presenting digital transformation to the board. What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Meetup: How Are You Structuring Your Teams to Support Your Digital Business Platform? (Exclusive for Global Enterprise Executive Experience Attendees)

Join this Meetup to discuss how your organization built or plans to build a team structure that supports your digital business platform. What worked? What didn't? How did you approach designing and developing a new team structure? What challenges have you faced? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Overcoming Transformation Fatigue (Exclusive for Global Enterprise Executive Experience Attendees)

Mary Mesaglio, Distinguished VP Analyst, Gartner

Gartner research shows that most enterprises are digitally transforming and have been for a while now. But, data also shows that there is a growing gap between digital ambition and actual execution. This is leading to transformation fatigue, where employees are apathetic about and disenfranchised from the Next Big Thing, sometimes opting out of the transformation or passively resisting it. This makes it tough for leaders to deliver on the pressure from the C-Suite to transform. Join this discussion with Mary Mesaglio about tips and tricks you can use with your teams right now to overcome transformation fatigue.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

How Ecosystems Will Dominate Our Digital Future With Ego-systems, Eco-stries and Eco-polies

Hung LeHong, Distinguished VP Analyst, Gartner

Effective digital businesses and governments know how to navigate the complex landscape of digital ecosystems. These enterprises avoid having their ecosystems turn into an ego-systems — that favors them at the expense of partners. They seek new opportunities as industries converge into ecosystems we call eco-stries. But they also fear that the digital giants’ ecosystems will become so dominant that they become eco-polies. Come join us as we describe a digital future ruled by ecosystems and what you should do about it.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Roundtable: Secrets of Success to Data-Driven Digital Business

Alan D. Duncan, VP Analyst, Gartner

Digital business requires organizations to make data pervasive by design and by deed as the basis for "the way we do things here". This roundtable session will provide opportunity to meet with your peers and explore such topics as: How to balance "doing things right" and "doing the right things"? How to set the leadership agenda for both "doing" and "thinking" (with the former providing the basis for the latter)? How to ensure that stakeholders are willing and able to participate in the change to becoming data-driven?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:40 PM|Monday, October 21, 2019 03:00 PM

Magic Quadrant and Critical Capabilities for Full Life Cycle API Management

Mark O'Neill, VP Analyst, Gartner

API Management is crucial to the success of digital strategies, by enabling APIs to be used successfully by an ecosystem of partners and developers. In this session, we examine the key vendors providing API management, as well as key use cases including integration, data-as-a-service, open banking, and multiexperience enablement. We also examine critical capabilities, such as support for API monetization and microservices, which are provided by API management solutions.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Evolving Into Your Digital IT Operating Model

Douglas Wood, Sr Executive Partner, Gartner

In this workshop, you will use Gartner’s IT Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

CIO Meetup: How Are You Structuring Your Teams to Support Your Digital Business Platform?

Join this Meetup to discuss how your organization built or plans to build a team structure that supports your digital business platform. What worked? What didn't? How did you approach designing and developing a new team structure? What challenges have you faced? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Gartner’s Top Strategic Predictions for 2020 and Beyond: Technology Tactics Shape Business Strategy

Daryl Plummer, Distinguished VP Analyst, Gartner

The use of technology to define the strategic direction of a company has been the dream of many companies during digital transformations. However, savvy CIOs will find that technologies are still only tactical elements in the larger strategy of business transformation.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Maverick: Architecting Humans

Marty Resnick, Sr Director Analyst, Gartner

Digital transformation will be driven through human transformation (physically, cognitively and culturally) beginning with “architecting for humans” and inevitably becoming “architecting of humans." Therefore, an ethical framework needs to be in place to address known and unknown vulnerabilities.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

The Real Business of Blockchain: How Leaders Can Create Value in a New Digital Age

David Furlonger, Distinguished VP Analyst, Gartner

Christophe Uzureau, VP Analyst, Gartner

This presentation is focused on what blockchain means for business and government leaders. It explains what the Real Business of Blockchain is all about. How you need to re-engineer your business relationships, monetize illiquid assets and redistribute data and value flows to more successfully engage with the digital world. (*see Harvard/Gartner Book by the same name of the title)

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: How Can You Reinvent Without Disruptive Innovation?

Mary Mesaglio, Distinguished VP Analyst, Gartner

To reinvent or not to reinvent — that is not the question. Conventional wisdom is that disruptive innovation is the only way to reinvent, but it has a 90% failure rate. Contrasted to this, incumbents reinventing by taking lots of small steps have a 60% success rate. Discover how you can reinvent without changing everything through a shared conversation with peers, led by a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Roundtable: Healthcare Digital/IT Strategy

Chris Teumer, Executive Partner, Gartner

We see that refining your Healthcare Digital/IT strategy - especially in the face of the industry headwinds we see, continue to significantly take up healthcare CIO mindshare. Please come join your fellow healthcare CIOs for a facilitated peer discussion!

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Contract Negotiation Clinic: Software as a Service

Jo Liversidge, Sr Director Analyst, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements.
Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group.
Reserved for end users only. Preregistration required.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Future of Applications

Dennis Gaughan, Distinguished VP Analyst, Gartner

Every business is a technology business and applications are at the core (and edge) of every organization. Business models, customer demands and the competitive landscape are all undergoing significant change which will require a new approach to how application leaders need to develop and deliver their application strategy to meet business goals. This session will focus on the strategy, architectures, people and culture changes required to embed application capabilities into the DNA of your business.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Ask the Expert: The Digital Transformation of Research and Development in Life Sciences

Michael Shanler, VP Analyst, Gartner

This session will be a facilitated discussion about the ways digital technologies are changing the process and outcomes in Research and Development. Attendees will explore the critical capabilities and technology investments needed to confront these changes and capture the opportunities they present.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Storytelling Techniques That Create Enthusiasm for Your Digital Journey

Ed Gabrys, Sr Director Analyst, Gartner

CIOs must continuously describe and promote complex, complicated and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Leading Trends in Digital Experience — 2020

Anthony Mullen, Sr Director Analyst, Gartner

Van Baker, VP Analyst, Gartner

This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Scaling Digital Business Requires an Enterprise Operating Model Perspective

Janelle Hill, Distinguished VP Analyst, Gartner

All digital transformation strategies require significant changes to business operations. CIOs, with their business architects, can use our enterprise operating model framework to help C-suite and functional leaders understand the extent of change necessary to deliver and scale the digital ambition.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Ask the Expert: SAP 2025 — What Will Happen and What You Absolutely Must Do Now

Paul Saunders, Sr Director Analyst, Gartner

Gartner estimates that the vast majority of SAP existing ERP client base has not yet decided whether or not to move to S/4HANA.
SAP has stated that existing ERP clients must move to S/4HANA by 2025 or risk being out of support. As the largest vendor by market share in one of the largest areas of enterprise software spend CIOs are rightfully concerned. However the path ahead is unclear and ERP missteps are historically career damaging.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: Evolving Into Your Digital IT Operating Model [Repeat]

Douglas Wood, Sr Executive Partner, Gartner

In this workshop, you will use Gartner’s IT Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Artificial Intelligence and Ethics: What You Need To Do Today

Frank Buytendijk, Distinguished VP Analyst, Gartner

Considering the ethical impact of the use of AI is a hot topic. Executives see how machine learning can go into unexpected directions, leading to reputation and operational risk. What makes AI such an ethically complex topic? Which guidelines have emerged so far and how useful are they?

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

The Culture Hacking Roadmap

Mary Mesaglio, Distinguished VP Analyst, Gartner

Culture hacking — making immediate, emotional, visible changes to the culture — has exploded as a way to trigger on-the-ground transformation. By popular demand, this session provides a step-by-step roadmap for how to hack your culture, including pragmatic examples and do’s and don’ts.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:30 PM

Contract Negotiation Clinic: Salesforce

Jo Liversidge, Sr Director Analyst, Gartner

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal and mitigate risk when dealing with Salesforce.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Keys for DevOps Success

Bill Holz, VP Analyst, Gartner

DevOps is all the rage — but what does DevOps really mean? Organizations all around the globe are scrambling to adopt DevOps without understanding what the term means and what is required to adopt it.
This presentation will help you to better understand:

● What DevOps is and what it is not?

● The keys critical to DevOps success.

● How to build your DevOps practice into your SDLC?

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

The CIO's ERP Success Guide: Preparing for the 4th Era of ERP

Paul Saunders, Sr Director Analyst, Gartner

Many organizations continue to approach ERP the same way they did 20 years ago. In 2019 the pace of business requires flexibility and agility not delivered by monolithic ERP and old fashioned ’front-end’ and ’back-end’ thinking. The 4th era of ERP is approaching and if organizations aren’t already executing a postmodern ERP strategy they will find themselves left behind

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Digitopia 2035 — Why the Future Has a Bad Rep and How the “Pragmatic Futurist” Will Save the Day

Frank Buytendijk, Distinguished VP Analyst, Gartner

The digital society holds a story that needs to be told. A story of hope, perspective and a hint of concern. But with today’s pressures, it is easy to forget about our future. Yet, a more fundamental and long term view is crucial. Yes, the focus is on digital transformation today. But WHY? To what end? Learn from Gartner’s global “Digitopia” studies with the zeitgeist from over 25 countries.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Motivating the Uninterested, Uncreative and Unambitious

Ed Gabrys, Sr Director Analyst, Gartner

Digital transformation programs have a problem. Everyone is talking about digital, but in many cases, they are only talking. In spite of the opportunities, inspirations and great ideas, and transformation programs are stalling behind organizational resistance and a lack of motivation. We share tips and tactics to overcome inertia, and inspire and motivate the uninterested, uncreative and unambitious to action.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Make the Business Case for Product Management to the C-Suite

Rob Rizzo, Sr Director, Advisory, Gartner

To support digital transformation, CIOs are increasingly organizing IT work and priorities around “product lines” rather than projects, and moving to continuous delivery. IT product line management offers the speed, flexibility and business outcomes orientation necessary to compete in the digital era. But doing it at a scale requires a very significant evolution in how IT funds and resources are worked. In this session, we’ll discuss examples of how leading CIOs have made the case to the CFO and other C-Suite leaders for changes required to support a product line transformation in IT.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Seven Digital Disruptions You Might Not See Coming

Daryl Plummer, Distinguished VP Analyst, Gartner

As Digital projects move from optimization to transformation, the ability to disrupt becomes a critical discipline. Coping with disruption requires the ability to recognize, prioritize, and respond in the right way. This presentation examines how CIOs can evaluate, track, and plan for 7 major disruptions using Gartner’s Digital Disruption toolkit.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: Do You Need a Digital Technology Platform Architecture in Utilities?

Ethan Cohen, Sr Director Analyst, Gartner

Zarko Sumic, Distinguished VP Analyst, Gartner

To pursue digital ambitions utilities can either optimize existing business models or transform by creating a new business model. Regardless of their digital ambition,most utilities do not have technical components to support new capabilities. In this session you can ask the expert how to transform your IT portfolio into digital technology platform architecture to achieve your digital goals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

CIOs Must Drive Customer Experience Strategy to Succeed in Digital Business

Gene Alvarez, Distinguished VP Analyst, Gartner

Excellence in customer experience is critical to the development of a digital business platform and to date, CIOs have been stuck in the passenger seat. In this session, we’ll review best practices for CIOs looking to increase their influence over the development of customer experience strategy and the distinct advantages that a foundational understanding of technology has in accelerating customer experience success.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: Continuous Manufacturing Transformation: Executing and IT Strategy

Kristian Steenstrup, Distinguished VP Analyst, Gartner

Bettina Tratz-Ryan, VP Analyst, Gartner

The transformative appeal of Industrie 4.0 captivates manufacturers globally. However, Industry 4.0 has has strategic and operational challenges. This session will answer questions like:
How to initiate an holistic Industrie 4.0 strategy among stakeholders?
What requirements are needed to provide scale for projects?
How to overcome the lack of digital understanding?
What is the role of data exchange in the development of digital value chains?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM

Roundtable: The Challenges in the Digitization of Business Processes in a Global Enterprise

Frank DiSanzo, Executive Partner, Gartner

Troy Lowry, SVP of Technology Products, Chief Information Officer/Chief Information Security Officer, Law School Admission Council

Digitization is a challenge facing nearly every large enterprise with global reach. Please join your fellow CIOs for a facilitated peer discussion on how a complicated transition to digital takes place, discuss your organization's current challenges and successes and learn how you can facilitate a transition to digital within your own organization. This roundtable discussion will be facilitated by Troy Lowry, Senior Vice President of Technology Products, Chief Information Officer, and Chief Information Security Officer at the Law School Admission Council. In the span of 24 months, he led the successful transition of the law school admission test (LSAT) which is administered to over 100,000 persons annually, from a research project to a pilot, to a fully digital test.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM

Workshop: Evolving Into Your Digital IT Operating Model [Repeat]

Douglas Wood, Sr Executive Partner, Gartner

In this workshop, you will use Gartner’s IT Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:25 PM|Wednesday, October 23, 2019 02:45 PM

Hype Cycle for Midsize Enterprises

Mike Cisek, VP Analyst, Gartner

IT technologies that can improve midsize enterprise outcomes are the focus of this Hype Cycle. Some technologies cited are mature, but underutilized by midsize enterprises. Others are leading-edge technologies that, while less proven, have compelling potential for most midsize enterprises because of their unique requirements and scale.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:15 PM

Roundtable: Simplifying of the Application Landscape as a Foundation for Digital Business Transformation (Exclusive for Midsize Enterprise Attendees)

Christian Hestermann, Sr Director Analyst, Gartner

New digital business models require major changes to the application landscape. MSE CIOs must prepare for the change, by simplifying their process and application landscape, setting up an application strategy that covers integration technologies, and take leadership of the change process.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How to Create an API Center of Excellence to Drive Innovation and Ecosystem Engagement

Mark O'Neill, VP Analyst, Gartner

CIOs are creating API platform teams or API centers of excellence in order to provide access to data, increase innovation and streamline processes. In this session, we look at examples of API centers of excellence and API platform teams in leading organizations. We also look at some of the key roles created in this team, including the API product manager. Attendees will learn how to effectively manage APIs across the organization and beyond.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Ask the Expert: Lessons Learned in I&T Operating Model Transformation

Donna Scott, Distinguished VP Analyst, Gartner

In this session, participants will share with each other tips and techniques for transforming their I&T operating model to deliver on their enterprise’s digital ambition.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM

How to Choose the Right Approach to Modernize Your Legacy Systems

Christine Pascarella, Sr Expert Partner, Practice, Gartner

How can application leaders meet the business needs of their users and improve their existing portfolios at the same time? There are many different approaches to modernization, Gartner Consulting practitioners will highlight the different questions to answer to determine how you can choose the best modernization approach for your applications.

Wednesday, October 23, 2019 06:10 PM|Wednesday, October 23, 2019 06:30 PM

Magic Quadrant for Multiexperience Development Platforms

Van Baker, VP Analyst, Gartner

Application development is getting more complicated. As device types proliferate, so too do modes of interaction — from GUI-based typing and touching, to natural-language-based chat and voice, to gestures used in immersive environments. The digital user journey will involve multiple devices and interaction modalities; hence the need for multiexperience development platforms (MXDPs).

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Future of Data Management

Mark Beyer, Distinguished VP Analyst, Gartner

The future of data management will help plan for what’s next. It describes where the market, function or capability is going and how it’s evolving. It should help early adopters get a leg up and more conservative companies plan and prepare for and make the changes.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Not Just PaaS: The Key Trends in Cloud Platforms for Digital Business Leaders

Yefim Natis, Distinguished VP Analyst, Gartner

Cloud platform innovation promises great opportunities. But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS -- how will they support (or disrupt) your plans, your organization, and your market leadership role?

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Determining When IT Deliverables Should be Designated as Products

Dale Kutnick, Senior Vice President, Gartner

Digital businesses require new capabilities. CIOs must evolve IT delivery to support greater internal agility and execution. Top performing CIOs have begun shaping their IT organizations to provide more product-centric approaches for specific IT deliverables. This session will provide CIOs with techniques for determining which IT deliverables should be designated as “products" for investment vs. traditional IT "budget."

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Maverick: Digital Dysfunction Is Crippling Digital Transformation

Gavin Tay, Sr Director Analyst, Gartner

Leaders are exploiting digital technologies to create a robust new digital business model. Though digital transformation brings manifest benefits, it however creates a culture of NOW. It also brings unforeseen and unexpected consequences that have persistent and deep negative effects, not just on individual employees but on organizations. This “digital dysfunction”(DD) undermines digital transformation’s beneficial outcomes. CIOs can adopt a “Layers and Players” approach, to identify disequilibrium and remedy organizational DD. Maverick research exposes unconventional thinking and advice.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Three Magical Transformation Ingredients That CIOs Can't Afford to Miss

Mary Mesaglio, Distinguished VP Analyst, Gartner

Everyone is digitally transforming. But there is an alarming gap between digital ambition and execution. A sense of transformation fatigue is setting in. What if we told you there are three essential ingredients that CIOs and other executives consistently miss when trying to transform? This session delves into the three most important and most overlooked ways to accelerate your transformation.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

Jackie Fenn, Distinguished VP Analyst, Gartner

"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Top Challenges to Transforming Your IT Operating Model to Digital and How to Overcome Them

Debra Curtis, VP Analyst, Gartner

Moving to a digital operating model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including performance management, governance approach, and new ways of working, such as bimodal and moving to the product model.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

The Blueprint to Digital Product Delivery

Thomas Murphy, Sr Director Analyst, Gartner

Digital business is about the creation of new business models, typically built on digital products and platforms. To continuously deliver digital product innovation and business value, application leaders should apply Gartner’s Blueprint to help transform the culture, skills, architecture, technologies and software quality capabilities of their development organizations.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

How Will CRM Applications Support Your Future Digital Business Models

Gene Alvarez, Distinguished VP Analyst, Gartner

Business model change has always had an impact on CRM applications. However, Gartner receives an increasing number of inquiries from its clients on digital business model change and the focus on customer centricity under these new business models. It is now even more critical to look at CRM applications for the next five years and how they should evolve to support these new business models. Key Issues 1) What kind of business model change will organizations undertake and what are the impact to their relations with customers? 2) What changes do organizations need on their CRM technologies to support these new digital business?

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

How to Monetize Your Digital Transformation

Chet Geschickter, VP Analyst, Gartner

Customer economics and operating leverage are the twin towers of digital business opportunity, and there are five fundamental monetization models. CIOs that master these fundamentals and apply them to their organization and markets can deliver transformational growth. Follow in the footsteps of successful digital businesses to find your path to success.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

The CIO’s Essential Guide To Digital Product Management

Irving Tyler, VP Analyst, Gartner

Successful digital enterprises have something most don’t — digital product management, and product-centric IT delivery. These are two different capabilities CIOs need to master and work with their executive team to deliver. This session will provide language and strategies CIOs need to engage and lead.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

What Application Leaders Need to Know About Gartner’s Top 10 Strategic Technology Trends for 2020

Patrick Connaughton, Sr Director Analyst, Gartner

This session will put Gartner's Top Ten Strategic Technology Trends for 2020 in context for the application leader.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

What Are the Institutions That Are Shaping a Digital Society? Climbing Out of Crumbling Paradigms

Jorge Lopez, Distinguished VP Analyst, Gartner

What will it mean to be an educated person in a digital society? What will it mean to be a healthcare system? The answers to these and other related questions will shape a digital society. What are the new institutions that will be the pillars of this new digital society? What will it take to build these institutions, who will do it, and why? What is a new institution and why is it important now?

The rate of technology change is accelerating. These conference sessions will help you keep a step ahead with the trends in emerging technologies like Internet of Things, AI, blockchain and more:

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Digital Government Beyond 2020 - What CIOs are not doing that they should

Bill Finnerty, Sr Director Analyst, Gartner

Digital Government Trends, Predictions and Hype Cycles provide a lot of direction to consider for short and long term planning, but what is it that we as Gartner Analysts learn from our interactions that you are missing? In this session, we will look at what government CIOs need to be doing to connect the information and successfully lead the transition to digital government.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Expanding the Capabilities of AI in the Banking and Financial Services Domain

Gregory Flaherty, Executive Partner, Gartner

Premise: Machines are becoming exponentially smarter. The penetration of AI in this domain is expected to grow as well. Leveraging Gartner’s strategic AI framework, CIOs can communicate the risks and benefits of “intelligent” capabilities to the customer. As such, AI can be leveraged to get ahead of the proliferation of data availability, rapid processing needs, enable the ease of mobility, and manage the robustness of open source software contributing to business strategy. Roundtable discussions will center on how CIOs can leverage the framework to show CEOs how to leverage AI to increase agility, enhance customer experience, grow revenue, and manage cost savings by answering the following:
- Why AI?
- How is your organization utilizing AI?
- What are the governance requirements to implement AI?
- What are the other opportunities to leverage AI (e.g., marketing of new products/services, managing customer demographics and variability, security, etc.)?
- Any “a-ha” moments to date?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 12:30 PM|Sunday, October 20, 2019 01:15 PM

Meetup: Share Your Experience with Blockchain in Banking/Financial Services

What has been your experience with blockchain? Where have you found success? What hurdles have you encountered? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 01:50 PM

Spotlight Session: Can Autonomous Machines Replace Leadership at the Highest Levels?

Mark Beyer, Distinguished VP Analyst, Gartner

Top leaders are being presented with an opportunity to lead by example. Decision engines, predictive analytics, prescriptive models all have the potential to become true digital assistants. But what if they get smart enough to be a contributing member of the leadership team? We discuss how ensemble models can become a sort of leadership cohort that is ever-present with top leaders, providing them inputs, advice and even contributing dissenting opinions when needed. The content in this presentation is based on Gartner “Maverick" research, designed to spark new, unconventional insights.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Banking on Digital Business Ecosystems: Reinventing Business and Operating Models

Don Free, VP Analyst, Gartner

Digital business ecosystems are defining new ways of doing business and driving revenue. They support new consumption models for consumers and enterprises alike. For banks, they represent both a huge opportunity for innovation and an impending threat to their core business models. In addressing this duopoly, bank CIOs can establish themselves as true strategic partners to the business by ensuring they maintain a deep understanding of the core principles that underpin these ecosystem models.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Artificial Intelligence (AI): The Nervous System of Your Retail Organization

Robert Hetu, VP Analyst, Gartner

AI in retail is poised to experience a surge of projects through 2021. Use cases span the entire business value chain, focused on automation for cost savings and customer experience. However, AI will have a larger role, functioning as the nervous system for the organization, supporting continuous adaptation. In this session, we will explore AI examples, and a use case development framework.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

How to Avoid Risks From the 3D Printers in Your Connected Factories

Michael Shanler, VP Analyst, Gartner

3D printers are networked within factories and across supply chains worldwide. Your organization’s information technology, data and intellectual property is at risk if IT is not involved from the start. Learn what CIOs and IT leaders who are transforming manufacturing must do to reduce risk while enabling the complex platform required to 3D print prototypes and products at scale.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Ask the Expert: Blockchain Unraveled

Avivah Litan, Distinguished VP Analyst, Gartner

Application leaders and organizations struggle to understand what blockchain technology is, and whether they can benefit from using it. This session will focus on definitions of blockchain and its components. It will also interactively review Gartner decision trees that attendees can use to determine when and under which circumstances blockchain applies to their various use cases.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Disruptive Technologies and Trends in Financial Services

Nicole Sturgill, VP Analyst, Gartner

How are techs and trends such as AI, IoT and Open Banking disrupting the FS industry?

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Design, Deliver and Scale Your Government AI Strategy

Rick Howard, VP Analyst, Gartner

Government CIOs report their organizations’ struggle to define a strategy to leverage AI. This presentation will help CIOs gain stakeholder support for AI adoption by crafting an effective AI strategy and roadmap that delivers results quickly and scales over time by optimizing existing data, workforce skills and off-the-shelf technologies.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Using AI to Transform and Supercharge the Insurance Enterprise

Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner

Interest and excitement around artificial intelligence has been growing in the insurance industry, however most insurers are unsure of the right use case. Insurers must understand the potential of AI across their value chain for automation and decision support. This presentation will explore how AI can support insurance transformation as well as process optimization, including review of adoption rates and lessons learned from early adopters.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

5G Transforms Manufacturing: How to Cut the Risks and Unleash Its Potential

Mentor Cana, VP Analyst, Gartner

Two-thirds of IT and business leaders say they will deploy 5G cellular technology by 2020. Yet, earlier Ethernet and Wi-Fi deployments had mixed results—and 5G is much more complex. From a new network topology to edge computing, learn what IT leaders must do to ensure the successful makeover of manufacturing with 5G technology.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

What's in Store for the Retail Store

Joanne Joliet, Sr Director Analyst, Gartner

The physical store is a critical component to deliver a unified commerce offering for retailers. This session will explore how digital transformation allows for a truly connected store, and how IoT, smart robots, digital twins and other technologies are converging digital and physical aspects within the store to improve operations, streamline associate tasks, and elevate the customer experience.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Out-Innovate Your Bank Competition

Don Free, VP Analyst, Gartner

Innovation is table-stakes within the banking industry - you know you have to do it to remain relevant. So how do you ‘do’ innovation in today’s environment and avoid the obstacles? Gartner provides a practical approach to financial services innovation to keep your bank in the game.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: Education — Innovation in Student Experience Programs

Ken Freeman, Executive Partner, Gartner

A constant strategic goal for higher education is the improvement of the overall "student" experience encompassing the entire life cycle of the student from recruitment, admission, education/retention, life-on-campus to graduation. Discussion topics:
- What are the elements that are being focused on at your institution?
- What are the challenges being faced e.g., stakeholders, budget, goals, metrics etc.
- How are you overcoming these challenges and meeting the goals of the institution?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

AI Enabled Transformation in Manufacturing – CIO's Essential Contribution

Ellen Eichhorn, Sr Director Analyst, Gartner

AI transformation introduces disruptions both foreseen and unforeseen. To deliver prudent, consistent, and ethical responses to these disruptions, both organizational and regulatory rules must be defined and understood with a strong governance commitment. Governance separates shadow from transparency and mistake from intent. It is an essential part of your AI journey capturing integrity, privacy, empowerment, and operational excellence.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Autonomous Things, Where We Are and How IT Can Move Us Forward

Michael Ramsey, Sr Director Analyst, Gartner

A look at how autonomy is filtering into numerous manufacturing industries and the impact it will have. This will show how the progression will move gradually toward complexity and how that can be used to plan a company’s adoption of the technology and how IT can help to enable it.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Digital Business and Edge Computing: Pushing Your Infrastructure to the Edge

Thomas Bittman, Distinguished VP Analyst, Gartner

Digitalization blurs the physical and digital worlds, and leverages new interactions between people, businesses and things. Edge computing complements cloud computing to make digitalization possible - all the way to people and things at the edge. IoT and immersive experiences will require infrastructure everywhere, and the data center will no longer be the center of data.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: Government Planning for Robotic Process Automation – How to Extend Beyond Quick Wins

Dean Lacheca, Sr Director Analyst, Gartner

Robotic Process Automation (RPA) is growing in popularity across government. Bring your questions to this interactive session where we will discuss the trends and risks associated with RPA, including seeing it as a destination rather than just a step along the journey and letting uncontrolled adoption occur without proper governance.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

The Top Ten Strategic Technology Trends for 2020

David Cearley, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

CIO Ask the Expert: Blockchain Unraveled

Avivah Litan, Distinguished VP Analyst, Gartner

Application leaders and organizations struggle to understand what blockchain technology is, and whether they can benefit from using it. This session will focus on definitions of blockchain and its components. It will also interactively review Gartner decision trees that attendees can use to determine when and under which circumstances blockchain applies to their various use cases.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 12:10 PM|Monday, October 21, 2019 12:30 PM

Magic Quadrant for Industrial IoT Platforms

Ted Friedman, Distinguished VP Analyst, Gartner

Industrial IoT is becoming a significant component of, and a major contributor to, the digital business initiatives across industrial companies. IIoT as a whole is still an immature market however and there is a clear gap between vendor marketing and reality. The 2019 Industrial IoT Platform Magic Quadrant exposes that reality and illustrates the current state of IIoT.

Monday, October 21, 2019 12:40 PM|Monday, October 21, 2019 01:00 PM

Hype Cycle for Artificial Intelligence

Svetlana Sicular, VP Analyst, Gartner

The AI hype is slowly reducing. Early practitioners become more realistic in knowing what to expect and how to succeed. This presentation will explain how to use the AI Hype Cycle to plan, calibrate and set expectations of stakeholders. Learn what AI aspects you can exploit for productivity today and gain ideas for successful innovation.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

Meetup: What Technology Trends Are Disrupting Your Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

Join your Midsize Enterprise peers to discuss how technology trends are disrupting your organization. Frequently asked questions include: What are the main technology trends impacting your digital business model? Which technologies can improve business outcomes for Midsize Enterprises? How can Midsize Enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Lessons From the Field — How to Align Your IoT Strategy to Your Digital Business Strategy

Alfonso Velosa, VP Analyst, Gartner

The Internet of Things is a major digital business building block. In this Ask the Expert session, we discuss the good and the bad about how enterprises have been implementing IoT and how they are aligning it with their broader digital business strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Top 10 Data and Analytics Technology Trends That Will Change Your Business

Rita Sallam, Distinguished VP Analyst, Gartner

The expanded and strategic role of data and analytics in digital transformation is increasing the complexity of data, the number of variables to analyze and types of analysis and speed required for success. At the same time, to have an impact, data and analytics must be pervasive. This complexity is pushing the limits of current approaches and leading to unprecedented cycles of rapid innovation in data and analytics. AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented analytics tools to the use of continuous intelligence to interpret streams of data from IoT or the potential of conversational interfaces, there is rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to prioritize the innovations that will drive digital business.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Meetup: How Are You Implementing an IT Innovation and Emerging Technology Team?

Have you implemented an IT Innovation team dedicated to surveillance of emerging technologies? How did you approach this implementation? Where have you found success? What benefits have you seen? What are the pitfalls, if any? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM

When Things Become Customers: Get Ready for Earth’s Ultimate Emerging Market

Don Scheibenreif, Distinguished VP Analyst, Gartner

Digital-savvy business leaders seeking new growth horizons may be missing a huge financial opportunity. Gartner predicts that billions of machines — both physical and virtual — will act, look, and feel like customers. We’ll explore why this is happening, how it is showing up today, and what CIOs can do to take advantage of this final frontier of emerging customers.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Maverick: Architecting Humans

Marty Resnick, Sr Director Analyst, Gartner

Digital transformation will be driven through human transformation (physically, cognitively and culturally) beginning with “architecting for humans” and inevitably becoming “architecting of humans." Therefore, an ethical framework needs to be in place to address known and unknown vulnerabilities.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

The Real Business of Blockchain: How Leaders Can Create Value in a New Digital Age

David Furlonger, Distinguished VP Analyst, Gartner

Christophe Uzureau, VP Analyst, Gartner

This presentation is focused on what blockchain means for business and government leaders. It explains what the Real Business of Blockchain is all about. How you need to re-engineer your business relationships, monetize illiquid assets and redistribute data and value flows to more successfully engage with the digital world. (*see Harvard/Gartner Book by the same name of the title)

Tuesday, October 22, 2019 12:45 PM|Tuesday, October 22, 2019 01:30 PM

Meetup: Is Robotic Process Automation Making a Difference in Your Organization?

Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The IoT Scenario: Three Steps to Drive Strategic Impact

Alfonso Velosa, VP Analyst, Gartner

The Internet of Things is a major digital business building block. In this session we discuss IoT evolution, including enterprise IoT maturity and leadership, opportunities and challenges, and next steps for enabling your enterprise to successfully scale it. Key point we will address include business drivers for the IoT, critical organization factors for IoT success, and common implementation issues

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Present and Future of Artificial Intelligence

Svetlana Sicular, VP Analyst, Gartner

Artificial intelligence adoption has entered the mainstream, but most organizations are in the early stages and still developing their strategy and governance. Get a sense of where you stand and where the industry will progress.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Leading Trends in Digital Experience — 2020

Anthony Mullen, Sr Director Analyst, Gartner

Van Baker, VP Analyst, Gartner

This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Maverick: Here Comes the Autonomous Leader — AI and Machine Learning at the Top

Mark Beyer, Distinguished VP Analyst, Gartner

Can the highest level of business leadership benefit from augmentation? Crowdsourcing for emotional hot buttons. Financial performance analytics. Market analysis for opportunity, growth, deficient performance, degrading revenue streams. NLP to write annual reports to the Board. Legal and compliance analysis automated by text analysis, financial impacts, timelines, etc. Automated risk analysis to inform of threats. Automated technology and market leveraging for adjacent partners and conversely competitive analysis. Contrarian models to look for potential Black Swans. By adding data-driven insights to experience and intuition it might be possible to replace, downsized or allow leaders take on a new type of executive leadership role.

Tuesday, October 22, 2019 03:10 PM|Tuesday, October 22, 2019 03:30 PM

Hype Cycle for Digital Workplace

Gavin Tay, Sr Director Analyst, Gartner

CIOs must creatively balance the needs of individuals and teams against those of the organization. Gartner’s Hype Cycle for Digital Workplace helps prioritize your workplace technology selection and unravels approaches that progressive organizations are deploying to harness the power of their workforce. Nobody wants to waste time on money-chasing trends that go nowhere, nor does anyone want to be left behind.

Tuesday, October 22, 2019 06:00 PM|Tuesday, October 22, 2019 06:20 PM

Magic Quadrant for Robotic Process Automation

Derek Miers, Sr Director Analyst, Gartner

Robotic Process Automation continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. We examine these market forces and the leading enterprise vendors for such software.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:15 AM

Roundtable: How AI and ML Will Impact the Transportation and Logistics Industry by 2023

Thierry Kuperman Le Bihan, VP, Executive Partner, Gartner

AI and ML will not only impact the efficiency of operations in transportation but it will also transform the business models. The way to apprehend mobility of persons and goods around the world will dramatically change with the raising use of AI and ML. Come and share your experiences — good and bad — on the road, sea and air transport industry.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Moving Beyond the Blockchain Hype – Lessons From Early Adopters

Rajesh Kandaswamy, VP Analyst, Gartner

For all the hype,the actual adoption of blockchain remains rare. Blockchain provides unique opportunities and challenges. But, some early adopters are forging ahead. In this presentation,we will discuss what we can learn from them.

Wednesday, October 23, 2019 02:25 PM|Wednesday, October 23, 2019 02:45 PM

Hype Cycle for Emerging Technologies

Brian Burke, Research VP, Gartner

There are a growing number of emerging technologies on the horizon and CIOs must determine the impacts they will have on their industry and their business. This session identifies the emerging technologies with the broadest impact that CIOs must track.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Meetup: How Are You Implementing an IT Innovation and Emerging Technology Team? (Exclusive for Global Enterprise Executive Experience Attendees)

Have you implemented an IT Innovation team dedicated to surveillance of emerging technologies? How did you approach this implementation? Where have you found success? What benefits have you seen? What are the pitfalls, if any? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

Winning in the Turns: IT Management Strategies for a Disrupted and Uncertain World

Chet Geschickter, VP Analyst, Gartner

Economic uncertainty, global trade frictions, fragmented social groups and markets; does this sound familiar? Regardless of industry, company size or location, CIOs face common challenges in today’s environment. Key success factors for going beyond coping to performing well included clear strategic principles, and a common language and framework for gauging and responding to disruption.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How to Engage Senior Executives on AI

Hung LeHong, Distinguished VP Analyst, Gartner

Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:30 PM

Roundtable: Midsize Enterprises: Applying the Most Relevant of Gartner’s Top 10 Strategic Technology Trends for 2020 (Exclusive for Midsize Enterprise Attendees)

Joe Mariano, Principal Analyst, Gartner

Gartner's top 10 technology trends for 2020 have the potential to help facilitate new ways of working but there is risk in getting caught in a wave of hype which sweeps you into technology trends that are simply impractical for midsize enterprises. Meet the tech trends that have been announced and which make the most sense for midsize enterprise with your peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM

Now Is the Time for CIOs to Move From AI Pilots to AI at Scale

Bern Elliot, Distinguished VP Analyst, Gartner

CIOs have been testing, prototyping and learning from their AI POCs’ quick wins. But now they have to move beyond that, and transform their organization’s business. To scale AI and become an AI-company, CIOs must:
1. Align AI initiatives with their corporate strategy by leveraging Porter’s corporate strategy framework (cost leadership, differentiation, focus)
2. Build an AI ecosystem of vendors and service providers
3. Building an AI CoE composed of management, implementation and operations teams
4. Integrate AI into their change management practices
5. Invest in continuous training, education and awareness programs

Wednesday, October 23, 2019 05:30 PM|Wednesday, October 23, 2019 06:00 PM

CIO Guide to RPA (Robotic Process Automation): From Hype to Reality

Frances Karamouzis, Distinguished VP Analyst, Gartner

RPA is one of the most highly discussed areas of automation across all industries and geographic markets (as evidenced by number of Gartner searches, inquiries and downloaded documents). Its been growing at double digit growth rates for 20 quarters in row. In 1999, the big disruption was the use of offshore to create labor arbitrage. The new disruptor is automation arbitrage, a term Gartner is using to describe the recalibration of human labor to drive business outcomes. Here we provide the CIO’s guide to RPA — everything you need to know to cut through the hype.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Blockchain Unraveled: What Succeeds and What Doesn't

Avivah Litan, Distinguished VP Analyst, Gartner

Blockchain winter and disillusionment has surely set in, but blockchain spring is emerging as the technology begins to underpin global digital business transformation. Blockchain uniquely supports a “shared single version of the truth” across multiple entities , where no single entity is in control. We use case studies and decision trees to guide CIOs on how to -- and not to - apply blockchain to their business.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Not Just PaaS: The Key Trends in Cloud Platforms for Digital Business Leaders

Yefim Natis, Distinguished VP Analyst, Gartner

Cloud platform innovation promises great opportunities. But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS -- how will they support (or disrupt) your plans, your organization, and your market leadership role?

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Ask the Expert: RPA Essentials — TCO, ROI, Scale and Governance

Frances Karamouzis, Distinguished VP Analyst, Gartner

Driving results from Robotic Process Automation (RPA) requires an understanding of how to calculate TCO, measure ROI, scale across business and IT processes and finally ensure strong governance through the use of a Center of Excellence and strong guardrails for architecture, configuration and security. RPA’s ubiquity is its biggest strength as well as its biggest weakness (source of mistakes).

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Ask the Expert: Digital Twins — An Oil and Gas Perspective

Simon Cushing, Sr Director Analyst, Gartner

In this Ask the Expert session,we will discuss the following questions:
1. Digital twins underpin new operational capabilities in more and more industries — what are they?
2. How are pace-setting oil and gas companies using digital twins to deliver value in new ways?
3. How can CIOs understand,define and engage with digital twin initiatives in their enterprise?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Digital Twin — Building the Digital Future

Alfonso Velosa, VP Analyst, Gartner

The rise of digital twins drives the next chapter for digital business. From IoT to customers to business processes, CIOs have the opportunity to help business leaders make better decisions using digital twins. In this session we will discuss:
- What digital twins are and why they are important
- The business implications of digital twins
- The implications for the IT organization processes

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

CIO’s Guide to Assessing the Business Impact of Emerging Technologies

Brian Burke, Research VP, Gartner

Digital business is driven by a wave of emerging technologies that are maturing at the same time. The challenge is to understand the potential impact of these technologies on your industry and the opportunities for your organization. This presentation will reveal how to assess the maturity of emerging technologies in different business scenarios and how to plan your technology innovation investment portfolio.

The way we conduct business is changing. What will the future of work look like? How can you prepare? These conference sessions will help answer these questions and more:

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Future of Government Workforce: How Millennials and Hypers Will Change Everything

Alia Mendonsa, Sr Director Analyst, Gartner

The coming generational turnover in leadership and their perspectives will exponentially accelerate both the expectations and adoption rate of technology. CIOs need to understand the sea change coming to harness its potential now.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

The New Face of Higher Education Learning — Online, Outsourced and On-Demand

Glenda Morgan, Sr Director Analyst, Gartner

The global landscape of learning in higher education is changing in some obvious but also less obvious ways. The key aspects of this shift are the move toward online learning, toward outsourcing all kinds of support for learning and creating models that enable learning on demand. How can CIOs prepare their institutions for these changes and help them make good decisions in each of these areas? This session will give leaders the frameworks they need to guide their organizations.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: How to Drive Digital Change through Strategic Talent Management (Exclusive to Midsize Enterprises)

Joe Mariano, Principal Analyst, Gartner

Talent management is an essential component to executing a midsize enterprises' (MSEs') vision and digital business strategy. CIOs in midsize enterprises must ensure the right managers and staff are in place in order to create and sustain the culture required for effective execution. In this session a Gartner analyst will take questions on what best practices MSE CIOs can implement to better build their culture.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Making Diversity and Inclusion Cultural Imperatives

De'Onn Griffin, Sr Director Analyst, Gartner

Diversity and inclusion have become priorities for workplace performance and workplace culture. CIOs must shape attitudes and behaviors to achieve true acceptance and inclusion across their teams. This means integrating D&I into strategy, governance and management of the digital workplace by developing a D&I initiative and the management competencies required to support it.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Finding and Building Talent in the Digital Talent Ecosystem

Helen Poitevin, VP Analyst, Gartner

Innovative technologies are transforming how talent is developed, what we can consider "talent" and how organizations can tap into it. This session explores the impact of digital on the broader talent ecosystem that CIOs and other executives need to navigate. Executives need to rethink how they go about finding, developing and deploying talent in fundamentally new ways.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Meetup: Women in IT - How Are You Building High Performance Teams?

What best practices do you follow when building high performance teams? How does diversity influence a team’s performance? What are some of the trends in the workplace and how is technology playing a role? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Meetup: How Are You Planning for the Future of the IT Workforce? (Exclusive for Global Enterprise Executive Experience Attendees)

How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:15 PM

Roundtable: How Midsize Enterprise CIOs Can Boost Their Capacity by Leveraging Citizen IT (Exclusive to Midsize Enterprise Attendees)

Christian Hestermann, Sr Director Analyst, Gartner

Augmenting small development teams with citizen developers and integrators is an effective tactic for midsize enterprises to improve capacity and quickly deliver simple but useful features. But to mitigate risk, CIOs of MSEs must ensure that proper boundaries and operational processes are in place.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Meetup: Women in IT - How Are You Developing Talent?

Women are often an underleveraged talent pool in IT, with only 26% of professional IT jobs being filled by women. All IT leaders must focus on maximizing this talent opportunity. Share bright spots and challenges in identifying and developing women in IT leadership. How can your organization start identifying and developing talented women earlier? What more can you do to support women on your team or in your workplace? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Meetup: Women in IT - How Are You Retaining Talent?

While there are a number of efforts to attract women to IT roles, how do we keep the women we have? What are the real barriers to a successful career in IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Leading Trends in Digital Experience — 2020

Anthony Mullen, Sr Director Analyst, Gartner

Van Baker, VP Analyst, Gartner

This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Roundtable: Digital Workplace Success Practices for CIOs With Small Teams and Limited Resources (Exclusive for Midsize Enterprise Attendees)

Joe Mariano, Principal Analyst, Gartner

Digital business transformation requires people change throughout the enterprise, not just in IT. Digital workplace programs are essential to build a workplace to attract talent, cultivate employees’ digital dexterity and help ensure enterprises get the best return from their investments in end-user technologies. In this lightly moderated roundtable, CIOs in midsize enterprises will share experience around the most effective actions to drive a digital workplace program in midsize enterprises.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 03:10 PM|Tuesday, October 22, 2019 03:30 PM

Hype Cycle for Digital Workplace

Gavin Tay, Sr Director Analyst, Gartner

CIOs must creatively balance the needs of individuals and teams against those of the organization. Gartner’s Hype Cycle for Digital Workplace helps prioritize your workplace technology selection and unravels approaches that progressive organizations are deploying to harness the power of their workforce. Nobody wants to waste time on money-chasing trends that go nowhere, nor does anyone want to be left behind.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Outlook for Midsize Enterprise People and Talent through 2023

Joe Mariano, Principal Analyst, Gartner

Finding and sustaining talent continues to be a major concern for midsize enterprise CIOs. In this session Gartner analysts will review survey findings on the current and future makeup of the MSE IT teams. The session will provide insight into current roles and skills as well as how MSEs plan to enhance the business acumen of their IT team for the future.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Ask the Expert: How to Select Technologies for Your Digital Workplace

Gavin Tay, Sr Director Analyst, Gartner

The proliferation of technology categories, and the way products are bundled into suites, or get embedded into bigger applications create complexity that lead some into indecision and paralysis; and others into an overlapping, unmanageable technology mess. We will discuss pragmatic approaches to address questions that include:

● What are the key product categories of a digital workplace architecture?

● What do you need to know to choose between digital workplace technologies?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Keys for DevOps Success

Bill Holz, VP Analyst, Gartner

DevOps is all the rage — but what does DevOps really mean? Organizations all around the globe are scrambling to adopt DevOps without understanding what the term means and what is required to adopt it.
This presentation will help you to better understand:

● What DevOps is and what it is not?

● The keys critical to DevOps success.

● How to build your DevOps practice into your SDLC?

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Meetup: How Are You Planning for the Future of the IT Workforce?

How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Maverick: Digital Dysfunction Is Crippling Digital Transformation

Gavin Tay, Sr Director Analyst, Gartner

Leaders are exploiting digital technologies to create a robust new digital business model. Though digital transformation brings manifest benefits, it however creates a culture of NOW. It also brings unforeseen and unexpected consequences that have persistent and deep negative effects, not just on individual employees but on organizations. This “digital dysfunction”(DD) undermines digital transformation’s beneficial outcomes. CIOs can adopt a “Layers and Players” approach, to identify disequilibrium and remedy organizational DD. Maverick research exposes unconventional thinking and advice.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

A Step-by-Step Guide to Creating and Running a Compelling Digital Workplace Program

Gavin Tay, Sr Director Analyst, Gartner

The transition from a digital workplace strategy to an operational, practical program is a complex one. This session outlines a step-by-step approach on how to link workplace investments to outcomes, engage with strategic stakeholders, prioritize options, build workplace capability roadmaps, measure the impact, recalibrate the program, as well as deal with the pressure points at the intersections of technology and culture.

As a CIO and IT executive you must constantly balance innovation with optimization. These are the conference sessions to help you manage innovation to achieve your strategic priorities:

Sunday, October 20, 2019 12:30 PM|Sunday, October 20, 2019 01:15 PM

Meetup: How Are You Approaching Digital Innovation in Higher Education?

Join your Higher Ed peers to discuss your approach to digital innovation. Do you have a formal innovation management program? Is this rolled into your “mode 2” efforts? How are you keeping students and boards happy, while staying ahead of the curve and not incurring too many costs and risks? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 12:30 PM|Sunday, October 20, 2019 01:15 PM

Meetup: How Are You Fostering a Culture of Innovation in the Federal Government?

Discuss successes and failures in encouraging innovation and creativity in the Federal Government. What has worked? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Meetup: How Are You Balancing IT Innovation vs. Keeping the Lights On in Manufacturing?

How do you evaluate your spending on innovation vs. upkeep? What ratio do you strive for? Where are you currently at? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

How Digital Product/Service Innovation Will Disrupt Healthcare

Mark E. Gilbert, Sr Director Analyst, Gartner

Healthcare products/services are evolving rapidly along with the innovations and the industry’s business model changes. This session explores the future of products/services in healthcare and provides a framework for tackling the complex, hybrid digitally-enabled products coming to market for a healthcare ecosystem where entities are interdependent in delivering value.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Out-Innovate Your Bank Competition

Don Free, VP Analyst, Gartner

Innovation is table-stakes within the banking industry - you know you have to do it to remain relevant. So how do you ‘do’ innovation in today’s environment and avoid the obstacles? Gartner provides a practical approach to financial services innovation to keep your bank in the game.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:15 PM

2019 Financial Services Eye on Innovation Awards – Learn from Industry Peers and Pick the Winners

Juergen Weiss, Practice Vice President, Gartner

Peter Delano, Managing Vice President, Gartner

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will not only learn from these innovations, but will be actively involved in selecting the winners of the Awards as well as the regional innovation champion.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Setting the Benchmark Criteria for Your Enterprise Architecture and Technology Innovation Leaders

Philip Allega, VP Analyst, Gartner

If you’re an IT executive in charge of digital, there’s a 66% probability that you have an EA team supporting you. This session will help you determine whether you’ve got the right team doing the right work for you, and in the right way. In this session, you will be able to quickly benchmark how well your team is doing to support digital business. Leading practices for success are provided in this discussion.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Navigate the Nine Common Pitfalls to Scaling Innovation

Nicholas Evans, VP Analyst, Gartner

Scaling proven ideas to fully-commercialized or fully-deployed solutions is a constant challenge for CIOs and innovation leaders. Cultural, strategy and process issues often hinder commercialization rates by misguiding or stalling the innovation pipeline. In this session, we provide key recommendations for how to address these pitfalls which are perennial barriers to innovation success.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Meetup: How Are You Implementing an IT Innovation and Emerging Technology Team?

Have you implemented an IT Innovation team dedicated to surveillance of emerging technologies? How did you approach this implementation? Where have you found success? What benefits have you seen? What are the pitfalls, if any? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success

Jackie Fenn, Distinguished VP Analyst, Gartner

Michael O'Brien, Systems Administration Specialist, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Meetup: How Are You Balancing IT Innovation vs. Keeping the Lights On? (Exclusive for Global Enterprise Executive Experience Attendees)

How do you evaluate your spending on innovation vs. upkeep? What ratio do you strive for? Where are you currently at? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success [Repeat]

Jackie Fenn, Distinguished VP Analyst, Gartner

Michael O'Brien, Systems Administration Specialist, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success [Repeat]

Jackie Fenn, Distinguished VP Analyst, Gartner

Michael O'Brien, Systems Administration Specialist, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

CIO Meetup: How Are You Leading Innovation & Strategic Business Change?

Are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Meetup: How Are You Implementing an IT Innovation and Emerging Technology Team? (Exclusive for Global Enterprise Executive Experience Attendees)

Have you implemented an IT Innovation team dedicated to surveillance of emerging technologies? How did you approach this implementation? Where have you found success? What benefits have you seen? What are the pitfalls, if any? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How to Create an API Center of Excellence to Drive Innovation and Ecosystem Engagement

Mark O'Neill, VP Analyst, Gartner

CIOs are creating API platform teams or API centers of excellence in order to provide access to data, increase innovation and streamline processes. In this session, we look at examples of API centers of excellence and API platform teams in leading organizations. We also look at some of the key roles created in this team, including the API product manager. Attendees will learn how to effectively manage APIs across the organization and beyond.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

Fund IT Innovation and Growth with Programmatic Cost Optimization

Robert Naegle, VP Analyst, Gartner

In this session we will describe how to move beyond cost reduction to looking at optimizing the organization’s IT spend in order to enable investment in digital business innovation and growth areas.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

Five Modernization Strategies to Deliver Innovation at Scale

Dennis Gaughan, Distinguished VP Analyst, Gartner

Every company undergoing digital transformation will need to modernize the core of their application portfolio to ensure success. These five strategies will help CIOs understand where to start, how to succeed and how to accelerate innovation on a modern foundation.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Ask the Expert: Blending Your Innovation Portfolio and Tactics for Different Innovation Horizons

Nicholas Evans, VP Analyst, Gartner

How to organize for a mature innovation portfolio, with a mix of many different initiatives with many different timelines. Short term incremental innovations require different support and structure than long term strategic bets. Operational innovations are needed too, while trying to discover the next big thing. We will show a simple model to manage and support innovation across your portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

Jackie Fenn, Distinguished VP Analyst, Gartner

"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Succeeding in a digital business world requires a workforce that is inspired, engaged and ready to take on new ways of working. This is easier said then done. These are the conference sessions that will provide leadership and cultural insights to help you recruit and retain the talent needed to succeed:

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Meetup: How Are You Effectively Communicating the Business Value of IT?

How are you updating your IT strategy in light of digital business to create context for the business to best understand IT contributions to real business success/outcomes? Are they receptive to your story? What are your biggest hurdles? What have you done to improve strategic relationships with key stakeholders to increase influence and promote the value of IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

How Oil and Gas CIOs Can Lead Enterprise Change

Simon Cushing, Sr Director Analyst, Gartner

In the race to achieve breakout performance oil and gas companies must implement larger change initiatives successfully and with unprecedented speed. CIOs cannot wait to be asked to assume greater change leadership but must become fluent in effective change techniques of enterprise change. This session will enable you to foster change fitness in your team and step up to change leadership in the enterprise.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:15 PM

Women CIO Roundtable: Finding Your Voice

Fariba Anderson, Executive Partner, Gartner

Debra Christmas, Executive Partner, Gartner

Women in the workforce often struggle to find their voice and use it. They quietly participate rather than take their rightful place at the table. They let intimidation or lack of confidence quiet them. Or they share their ideas through someone else and give away their power, for fear of rejection and not fitting in. We all have a voice and we need to use it. We are half of the population and our voices need to be heard. We need to be part of the conversations and these conversations are changing our world. We must overcome all the negative perceptions about women speaking up, the labeling if we do, the judging when we do or don’t speak up. This session will provide the participants the opportunity to discuss what gets in the way of women owning their space, self-sabotage, being true to who we are and carving out their path to be heard. Come join the conversation and share your strategies for moving the needle.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Change IT Mindsets in Manufacturing Transformation by Using Culture Hacks

Bettina Tratz-Ryan, VP Analyst, Gartner

Digital transformation execution will need to focus on opening the opportunity for employees to be part of the transition. People have been often challenged to move out of their comfort zone. This presentation will introduce culture hacks to start changing the perspective and increase the change agility. and innovation

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:45 PM

Meetup: Where Have You Found Success Implementing Agile Teams?

Share best practices, common pitfalls and cultural challenges of implementing agile teams. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:45 PM

Women CIO Meetup: How Are You Effectively Communicating with the Board of Directors?

It’s challenging enough as a CIO to get a seat at the Board of Director's table; however, when you’re a woman CIO, the challenge intensifies. What techniques, tips and advice can other women share who have been successful at this? What common languages does a woman in IT need to learn, fine-tune and adopt to have presence, influence and impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:05 PM

Spotlight Session: Culture Is Not the Barrier to Digital Transformation

Monika Sinha, VP Analyst, Gartner

When enterprises hit digital transformation obstacles, fixing the culture is usually the prescribed remedy. However, culture is not the culprit nor the remedy. Culture is an outcome of your operating model. Re-configure your enterprise operating model to transform your culture and achieve your digital ambition. The content in this presentation is based on Gartner “Maverick" research, designed to spark new, unconventional insights.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:30 PM

Ask the Expert: How Can CIOs Improve the Digital Dexterity of the C-Suite?

Rob Rizzo, Sr Director, Advisory, Gartner

Only 16% of leaders have high digital dexterity — the combination of behaviors, mindsets and beliefs that are essential for digital business transformation. Building digital dexterity depends on leadership from the c-suite, so this session will describe the specific decisions and actions that CIOs must take, including creating a compelling digitalization narrative, personally modelling digitally dexterous behaviors, and ensuring that operational workflows, incentives, and policies foster, not hamper, digital dexterity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:45 PM

Roundtable: Being a Socially Conscious Midsize Enterprise (Exclusive to Midsize Enterprise Attendees)

Douglas Wood, Sr Executive Partner, Gartner

Many midsize enterprise do so much more than just turn a profit. Many are socially aware of the world around them and a pillar of their community. Come join your peers for a great discussion on how organizations are leveraging their technology in the digital era to drive success and improve the world around them

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Using Culture Hacks to Support Retail Digital Transformation

Kelsie Marian, Sr Director Analyst, Gartner

Culture is the ethos of all organizations, however it can also be the greatest impediment of digital transformation. This session will look at examples of retailers who have successfully evolved their culture and provide inspiration of how to instill change in your retail organization.

Monday, October 21, 2019 07:30 AM|Monday, October 21, 2019 08:45 AM

Global Enterprise Executive Experience Breakfast

Chris Howard, Distinguished VP Analyst, Gartner

Breakfast for Global Enterprise Executive Experience attendees, hosted by Chris Howard. Join us for an opportunity to hear from Chris and network with your direct peers at like-sized enterprises prior to starting your day at Symposium. Learn from others and discuss sessions you've participated in and topics of mutual interest.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 09:30 AM|Monday, October 21, 2019 10:30 AM

Gartner Opening Keynote: Winning in the Turns: Leadership in a Digital Society

Mbula Schoen, Sr Principal Analyst, Gartner

Don Scheibenreif, Distinguished VP Analyst, Gartner

Tina Nunno, Distinguished VP Analyst, Gartner

Valentin Sribar, Senior Vice President, Gartner

It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

The Connector Manager: Why Some Leaders Build Exceptional Talent — And Others Don’t

Jaime Roca, Senior Vice President, Gartner

Drawing on our groundbreaking data-driven research, as well as in-depth case studies and extensive interviews with managers at leading companies, we will share stories and insights from our newest Gartner book, The Connector Manager: Why Some Leaders Build Exceptional Talent — And Others Don’t. We will lead a discussion about the qualities that define a connector manager, and why they are able to build powerhouse teams. We will also show why other types of managers fail to be equally effective, and how they can incorporate behaviors of connector managers in order to be more effective at building teams.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Setting the Benchmark Criteria for Your Enterprise Architecture and Technology Innovation Leaders

Philip Allega, VP Analyst, Gartner

If you’re an IT executive in charge of digital, there’s a 66% probability that you have an EA team supporting you. This session will help you determine whether you’ve got the right team doing the right work for you, and in the right way. In this session, you will be able to quickly benchmark how well your team is doing to support digital business. Leading practices for success are provided in this discussion.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: How to Drive Digital Change through Strategic Talent Management (Exclusive to Midsize Enterprises)

Joe Mariano, Principal Analyst, Gartner

Talent management is an essential component to executing a midsize enterprises' (MSEs') vision and digital business strategy. CIOs in midsize enterprises must ensure the right managers and staff are in place in order to create and sustain the culture required for effective execution. In this session a Gartner analyst will take questions on what best practices MSE CIOs can implement to better build their culture.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Meetup: Culture Hacking Brainstorm (Exclusive for Global Enterprise Executive Experience Attendees)

Culture hackers can often get a lot more concrete change in less time than those focused on big transformations. What are the hacks you are using or that you think you could use in your workplace to spark the culture change you need? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:15 PM

Roundtable: Political Savviness for Women in IT – Hype or Real?

Izella Dornell, VP, Executive Partner, Gartner

Debra Christmas, Executive Partner, Gartner

As with any other skill, political savviness can have a huge impact on career growth whether seeking the CIO role or any other career promotion. The landscape is rapidly changing as more and more women are becoming strategic members of the executive team and making unconscious mistakes can sabotage one’s success. Join your peers in a discussion that will focus on how to play the game including thought process, actions, branding and communications while maintaining and improving executive relationships.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

Meetup: Culture Hacking Brainstorm

Culture hackers can often get a lot more concrete change in less time than those focused on big transformations. What are the hacks you are using or that you think you could use in your workplace to spark the culture change you need? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Navigate the Nine Common Pitfalls to Scaling Innovation

Nicholas Evans, VP Analyst, Gartner

Scaling proven ideas to fully-commercialized or fully-deployed solutions is a constant challenge for CIOs and innovation leaders. Cultural, strategy and process issues often hinder commercialization rates by misguiding or stalling the innovation pipeline. In this session, we provide key recommendations for how to address these pitfalls which are perennial barriers to innovation success.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Ask the Expert: Making Diversity and Inclusion Cultural Imperatives

De'Onn Griffin, Sr Director Analyst, Gartner

Diversity and inclusion have become priorities for workplace performance and workplace culture. CIOs must shape attitudes and behaviors to achieve true acceptance and inclusion across their teams. This means integrating D&I into strategy, governance and management of the digital workplace by developing a D&I initiative and the management competencies required to support it.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

CIO Meetup: How Are You Presenting Digital Transformation to the Board?

Join this Meetup to share best practices for an effective and concise approach to presenting digital transformation to the board. What does the board want to know? What do you want them to do? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Meetup: Women in IT - How Are You Building High Performance Teams?

What best practices do you follow when building high performance teams? How does diversity influence a team’s performance? What are some of the trends in the workplace and how is technology playing a role? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

2020 CIO Agenda: Winning in the Turns

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

There are turns coming – in society, in economic conditions, in changed technological adoption, in business model innovation. How can CIOs improve the fitness of their IT organization and the enterprise to be ready to win in the next turn? This session will discuss leadership, organizational, process and technology priorities for CIOs for the coming year.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Roundtable: Secrets of Success to Data-Driven Digital Business

Alan D. Duncan, VP Analyst, Gartner

Digital business requires organizations to make data pervasive by design and by deed as the basis for "the way we do things here". This roundtable session will provide opportunity to meet with your peers and explore such topics as: How to balance "doing things right" and "doing the right things"? How to set the leadership agenda for both "doing" and "thinking" (with the former providing the basis for the latter)? How to ensure that stakeholders are willing and able to participate in the change to becoming data-driven?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:15 PM

Roundtable: Strategies to Address the IT Talent Crisis

Chet Geschickter, VP Analyst, Gartner

A pressing challenge facing many CIOs is the need to build a diverse IT workforce that includes versatile high potential workers able to combine domain knowledge with technology expertise. Meet with colleagues to share ideas and creative strategies for building the IT workforce for the 21st century.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Digital Transformation and the Attributes of Leadership — Is Gender a Factor?

Izella Dornell, VP, Executive Partner, Gartner

Debra Christmas, Executive Partner, Gartner

As organizations transform, as digital initiatives change the way we work, as leaders prepare for their new multigenerational workforce, as they revisit their recruitment, retention and talent development practice, change is required on multiple levels. New leadership practices are required to lead with purpose and elevate employee engagement in this emerging technology continuum. Workshop participants will discuss what transformational leadership means and why women are so well positioned for success at this time. They will identify the top leadership attributes for the digital mandate and what strategies they can execute to drive new ways of engagement and developing teams. The activities in this workshop will help you assess your leadership profile and build a talent plan that can improve organizational effectiveness and deliver maximum results with a workforce that wants to stay with you as the organization transforms to meet the growing digital impacts.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Build Business Acumen Across Midsized IT Teams (Exclusive for Midsize Enterprise Attendees)

Bruce Robertson, Distinguished VP, Advisory, Gartner

CIOs at midsized companies know their teams lack the business acumen to engage effectively with business leaders and that existing efforts to improve business acumen fall short. With limited resources, CIOs at midsized firms must rethink how they build business acumen and how they equip teams to make better decisions. See how progressive midsized enterprise CIOs improve and apply IT’s business acumen.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success

Jackie Fenn, Distinguished VP Analyst, Gartner

Michael O'Brien, Systems Administration Specialist, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:45 PM

Workshop: ContinuousNext Requires a Dexterous Mindset: Are You Agile Ready?

John Cho, Sr Executive Partner, Gartner

This workshop provides CIOs the means to accelerate transformation to ContinuousNext by assessing if you possess the traits of an agile/dexterous leader, whether your organization is agile/lean ready for enterprise agile transformation, and why embracing digital “product” over “project” management as an agile/dexterous leader will deliver results for you and your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 07:30 AM|Tuesday, October 22, 2019 08:15 AM

Global Enterprise Executive Experience Breakfast

Valentin Sribar, Senior Vice President, Gartner

Breakfast for Global Enterprise Executive Experience attendees, hosted by Val Sribar. Join us for an opportunity to hear from Val and network with your direct peers at like-sized enterprises prior to starting your day at Gartner IT Symposium/Xpo. Learn from others and discuss sessions you've participated in and topics of mutual interest.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 07:30 AM|Tuesday, October 22, 2019 08:30 AM

Midsize Enterprises Breakfast: Midsize Enterprise CIOs Can Deliver Business Value by Addressing Data Privacy and Digital Ethics (Exclusive to Midsize Enterprise Attendees)

Joseph Provenza, Sr Director Analyst, Gartner

Regulation and cultural awareness mean that data privacy and digital ethics issues can no longer be ignored by midsize enterprises. CIOs in MSEs can not only meet regulatory requirements, but also create additional business value. This breakfast session will be a conversation among midsize enterprise CIOs and IT leaders on what they are doing with regard to digital ethics and privacy in their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 08:00 AM|Tuesday, October 22, 2019 08:20 AM

Spotlight Session: Sharpen Your Pitch to Attract IT Talent

Kristin Mettraux, Sr Director, Advisory, Gartner

An effective employee value proposition (EVP) helps improve your offer-to-acceptance ratio, accelerates the hiring cycle, and reduces compensation premiums by as much at 20%. Most CIOs, unfortunately, don’t have a data-driven approach to identifying and defining their EVP for IT talent. In this session, you will learn how to match your IT department’s context, strengths and limitations to what candidates in the market are looking for. You’ll be equipped to create a more powerful pitch for your recruiting efforts.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

Meetup: Women in IT - How Are You Developing Talent?

Women are often an underleveraged talent pool in IT, with only 26% of professional IT jobs being filled by women. All IT leaders must focus on maximizing this talent opportunity. Share bright spots and challenges in identifying and developing women in IT leadership. How can your organization start identifying and developing talented women earlier? What more can you do to support women on your team or in your workplace? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:15 AM

CIO Meetup: How Are You Structuring Your Teams to Support Your Digital Business Platform?

Join this Meetup to discuss how your organization built or plans to build a team structure that supports your digital business platform. What worked? What didn't? How did you approach designing and developing a new team structure? What challenges have you faced? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:30 AM

Roundtable: Leadership and Organization Challenges in an Agile/Product Organization

Bill Swanton, Distinguished VP Analyst, Gartner

As most companies are trying to move to agile and a product-based approach to applications, the cultural change is very difficult. Participants in the roundtable will share the challenges and solutions to making the new organization work.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:30 AM

Roundtable: Attracting and Retaining Digital Talent: "Smart" Practices That Work (Exclusive for Global Enterprise Executive Experience Attendees)

Karen Kirwan, Sr Executive Partner, Gartner

How do you build, attract and retain digitally minded employees in today’s challenging work environment? This roundtable will focus on surfacing and sharing strategies for attracting, hiring, building and retaining digital talent. Your facilitator will draw ideas from the participants while offering up some use cases of leading companies who have seen meaningful results. Come share your wisdom.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: ContinuousNext Requires a Dexterous Mindset: Are you Agile Ready? [Repeat]

John Cho, Sr Executive Partner, Gartner

This workshop provides CIOs the means to accelerate transformation to ContinuousNext by assessing if you possess the traits of an agile/dexterous leader, whether your organization is agile/lean ready for enterprise agile transformation, and why embracing digital “product” over “project” management as an agile/dexterous leader will deliver results for you and your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: Creating Successful Business Partner Engagement (Exclusive for Global Enterprise Executive Experience Attendees)

Atul Verma, Sr Executive Partner, Gartner

Joe Bottazzi, VP, Executive Partner, Gartner

Many IT leaders and their teams struggle with building effective, peer level partnerships with their business counterparts. This workshop will help you understand the key behavioral and engagement changes to move from order takers to partners with the business colleagues. 

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM

How to Make a Great Decision, Every Time

Jackie Fenn, Distinguished VP Analyst, Gartner

CIOs make critical decisions every day — decisions that impact the viability and success of the organization, and the quality of life of the people who work there. Make those decisions count by understanding how to frame and evaluate your options using proven frameworks for every type of decision.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Leadership Positioning for CIOs: From Defense to Offense

Tina Nunno, Distinguished VP Analyst, Gartner

CIOs often feel as though they are playing defense and not getting ahead of the game. A CIO may feel they are under unfair political attack, or simply spending too much time in a reactive mode. This can impact a CIO’s brand and strategic positioning in their enterprise, and in the marketplace. This session focuses on practical techniques to help CIOs diplomatically shift from defense to offence, without becoming “offensive”.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Meetup: Women in IT - Do you Feel True Work-Life Balance is Real or Hype?

In an always connected world, is true work-life balance even possible? What are some of the triggers to impede a work-life balance? What are some trends that are influencing actually being successful in this quest? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

CIOs Must Exploit Financial Models to Become Better Business Technology Executives

Saul Brand, Sr Director Analyst, Gartner

To become more relevant to business leaders and earn a seat at the strategy formulation table, CIOs must understand and help develop their enterprises’ financial models and be able to articulate them to support digital business strategy and investments. In this session, we will examine how CIOs can exploit financial models.

Tuesday, October 22, 2019 12:45 PM|Tuesday, October 22, 2019 01:30 PM

Meetup: How Are You Creating a Culture of Innovation in Your Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

IT leaders cite culture as one of the biggest barriers to digital transformation at scale. Join your Midsize Enterprise peers to talk strategies that have worked in creating a sustainable culture of innovation. Questions that often come up include: What communication strategies should we use to get cultural buy in from employees? Who is in charge of culture initiatives within the organization? How do we attract talent that fits our culture? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

The Future of Applications

Dennis Gaughan, Distinguished VP Analyst, Gartner

Every business is a technology business and applications are at the core (and edge) of every organization. Business models, customer demands and the competitive landscape are all undergoing significant change which will require a new approach to how application leaders need to develop and deliver their application strategy to meet business goals. This session will focus on the strategy, architectures, people and culture changes required to embed application capabilities into the DNA of your business.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Meetup: Women in IT - How Are You Retaining Talent?

While there are a number of efforts to attract women to IT roles, how do we keep the women we have? What are the real barriers to a successful career in IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Storytelling Techniques That Create Enthusiasm for Your Digital Journey

Ed Gabrys, Sr Director Analyst, Gartner

CIOs must continuously describe and promote complex, complicated and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Scaling Digital Business Requires an Enterprise Operating Model Perspective

Janelle Hill, Distinguished VP Analyst, Gartner

All digital transformation strategies require significant changes to business operations. CIOs, with their business architects, can use our enterprise operating model framework to help C-suite and functional leaders understand the extent of change necessary to deliver and scale the digital ambition.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

CIO Panel: Getting to CIO and Beyond No Matter Where You Came From

Gene Alvarez, Distinguished VP Analyst, Gartner

As IT leaders, we often struggle with questions such as how to seize new opportunities and forge strategic partnerships to drive digital transformation; how to develop the right skills and tools for success; how important a personal business network is to the organization's success. This panel of CIOs will provide their views on these questions and much more.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

CIO Meetup: How Are You Effectively Communicating with the Board of Directors?

All IT leaders understand how challenging it is to get a seat at the Board of Director’s table and effectively present your case. What techniques, tips and advice can you share? What do you need to learn, fine-tune and adopt to have presence, influence and impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

CIO Roundtable: Strategies to Address the IT Talent Crisis

Chet Geschickter, VP Analyst, Gartner

A pressing challenge facing many CIOs is the need to build a diverse IT workforce that includes versatile high potential workers able to combine domain knowledge with technology expertise. Meet with colleagues to share ideas and creative strategies for building the IT workforce for the 21st century.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success [Repeat]

Jackie Fenn, Distinguished VP Analyst, Gartner

Michael O'Brien, Systems Administration Specialist, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: How to Rebalance Your IT Skills Portfolio for the Digital Age

Audrey Mickahail, Sr Director, Advisory, Gartner

To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historic strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath + depth’ skills development program in your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Women CIO Meetup: How Are You Supporting the Growth of Future Women IT Leaders?

Do women engage differently? How are women supporting and sponsoring the next wave or generation of women for leadership roles? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Meetup: How Are You Transforming Company Culture? (Exclusive for Global Enterprise Executive Experience Attendees)

Transforming company culture can be challenging, but has the potential to make an enormously positive impact and drive success. Join this Meetup to discuss insights you have about the process, as well as share best practices and potential stumbling blocks. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you. This Meetup is exclusive to Global Enterprise Executive Experience participants.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 07:30 AM|Wednesday, October 23, 2019 08:15 AM

Global Enterprise Executive Experience Breakfast: Depoliticizing IT Investment Decisions

Tina Nunno, Distinguished VP Analyst, Gartner

Few non-IT executives or Board members have significant IT background. As a result, decisions regarding technology budgets, investments and strategies can create stress and political rather than strategic reactions. In the face of an unfamiliar or uncomfortable decision, executives may default to relationships, trust, territory or other political criteria and inadvertently make suboptimal decisions.
During this breakfast, our discussion will focus on identifying common executive political reactions to IT investment decisions, and tactics for how CIOs and senior leaders can defuse the politics and collaboratively drive more strategic decisions.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 07:30 AM|Wednesday, October 23, 2019 08:30 AM

Midsize Enterprises Breakfast: How Midsize Enterprise CIOs can be Cultural Champions, Digital Disruptors and Enterprise Leaders (Exclusive to Midsize Enterprise Attendees)

Darin Brumby, MVP, Service Delivery, Gartner

Join your peers from midsize enterprises over breakfast to discuss executive level competencies for business, leadership and people. This discussion is centered around building high performance teams that can improve organizational health and accelerate digital growth

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 08:00 AM|Wednesday, October 23, 2019 08:20 AM

Spotlight Session: Winning in the Turns: A Few Findings from Gartner Research

Chris Howard, Distinguished VP Analyst, Gartner

Gartner is undertaking several studies to determine how organizations function effectively in “turns”, those expected or unforeseen disruptions where advantage is gained or lost. In this session, Gartner's CIO Chief of Research will focus on related findings from various Gartner practices (including IT, Finance, HR) and identify the nature of “turns” and the best forms of enterprise fitness seen in the data.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

Meetup: How Are You Building a Personal Brand as a Leader in a Midsize Enterprise? (Exclusively for Midsize Enterprise Attendees)

Today's digital environment can be impacted by CIOs and executive peers in the market and within the organization. Join this Meetup to discuss with your peers how you are building a personal brand as a leader. What does a good brand look like? How does a brand influence outcomes and what leverage does it provide? Can you change your brand, and if so, how and why? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:15 AM

Roundtable: Being a Socially Conscious Midsize Enterprise (Exclusive to Midsize Enterprise Attendees) [Repeat]

Douglas Wood, Sr Executive Partner, Gartner

Many midsize enterprise do so much more than just turn a profit. Many are socially aware of the world around them and a pillar of their community. Come join your peers for a great discussion on how organizations are leveraging their technology in the digital era to drive success and improve the world around them

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: How to Rebalance Your IT Skills Portfolio for the Digital Age [Repeat]

Audrey Mickahail, Sr Director, Advisory, Gartner

To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historic strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath + depth’ skills development program in your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success [Repeat]

Jackie Fenn, Distinguished VP Analyst, Gartner

Michael O'Brien, Systems Administration Specialist, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 11:50 AM

Spotlight Session: The New IT-HR Partnership for an Enterprise Digital Talent Strategy

Jaime Capella, Distinguished VP, Advisory, Gartner

Many business areas outside of IT are competing for the same scarce technology skills. CIOs and Chief Human Resource Officers need to define a new partnership for leadership of an enterprise digital talent strategy. Join this session to learn how leading companies effectively bring together IT and HR’s expertise to create a consistent approach to talent acquisition and development across the enterprise.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

How Leaders Can Support Women In IT

Elise Olding, VP Analyst, Gartner

Gender imbalance is an issue in many IT organizations. The challenge is not just hiring more women, it’s also not losing them. Leaders can support the women in IT by creating, curating and managing a pipeline program. Creating an inclusive environment also means confronting behaviors that marginalize women.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Kick Start Your Business Value of IT Conversations With Business Leaders

Robert Naegle, VP Analyst, Gartner

Many CIOs struggle with where or how to start their BVIT conversations. This session will propose a BVIT conversation map that can provide a practical starting point for those entering the path to better, more effective business value of IT communications.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Artificial Intelligence and Ethics: What You Need To Do Today

Frank Buytendijk, Distinguished VP Analyst, Gartner

Considering the ethical impact of the use of AI is a hot topic. Executives see how machine learning can go into unexpected directions, leading to reputation and operational risk. What makes AI such an ethically complex topic? Which guidelines have emerged so far and how useful are they?

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

The Culture Hacking Roadmap

Mary Mesaglio, Distinguished VP Analyst, Gartner

Culture hacking — making immediate, emotional, visible changes to the culture — has exploded as a way to trigger on-the-ground transformation. By popular demand, this session provides a step-by-step roadmap for how to hack your culture, including pragmatic examples and do’s and don’ts.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Prepare IT Staff to Stand Up for Inclusion

Kristin Mettraux, Sr Director, Advisory, Gartner

According to thousands of employees globally, only 36% of senior leaders and 39% of direct managers effectively foster an inclusive work environment. In this session, we’ll explore four practical tactics that go beyond traditional training to reinforce and encourage inclusive behaviors in IT in daily workflow. We will draw on examples of inclusion ‘nudges’ that help to direct staff towards support for inclusion, transforming them into "active bystanders" to support your D&I goals.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Ask the Expert: Foundations for Transformation: Optimizing Talent, Culture, and Decision-Making Around Customer Outcomes

Derek Frost, VP, Advisory, Gartner

Most financial institutions have sought to adapt to digital imperatives by figuring out how to operate more effectively across channels, scale agile across teams, and hire the right digital talent. Despite their efforts, many executives acknowledge that not only have they not yet transformed their business model, but that they are overwhelmed by myriad initiatives.

The one who have made progress, however, are re-thinking how they deliver value and are beginning to change their organization accordingly to lay the groundwork for a path to transformation. More specifically, they are building three fundamental foundations by doing the following:

● Developing staff capabilities for customer empathy and digital dexterity;

● Benchmarking success and crafting operating models around customer-defined outcomes;

● Prioritizing and decentralizing project decisions based on customer impact.
This session will review these approaches and also draw out-of-industry lessons for what a transformed banking business might look like.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

CEO Concerns 2019: Implications and Actions for CIOs

Mark Raskino, Distinguished VP Analyst, Gartner

Every year Gartner assesses the business landscape from the CEO point of view — seeking out the most significant trends and issues impacting commercial agendas. We assess the ramifications for CIOs and the top actions they should consider to respond effectively, just in time.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Keys for DevOps Success

Bill Holz, VP Analyst, Gartner

DevOps is all the rage — but what does DevOps really mean? Organizations all around the globe are scrambling to adopt DevOps without understanding what the term means and what is required to adopt it.
This presentation will help you to better understand:

● What DevOps is and what it is not?

● The keys critical to DevOps success.

● How to build your DevOps practice into your SDLC?

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Digitopia 2035 — Why the Future Has a Bad Rep and How the “Pragmatic Futurist” Will Save the Day

Frank Buytendijk, Distinguished VP Analyst, Gartner

The digital society holds a story that needs to be told. A story of hope, perspective and a hint of concern. But with today’s pressures, it is easy to forget about our future. Yet, a more fundamental and long term view is crucial. Yes, the focus is on digital transformation today. But WHY? To what end? Learn from Gartner’s global “Digitopia” studies with the zeitgeist from over 25 countries.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Meetup: Women in IT - How Do You Define Success? Does It Have to Be About the C-Suite?

We want to break barriers and become successful as these can be rewarding both personally and professionally; but, does success look the same to everyone? While many assume women are striving for the senior leadership titles, does that have to be the main aspiration? How can we support women who want to take a break on their trek up the corporate ladder? How do we support those that prefer to stop altogether on a mid-level rung? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Motivating the Uninterested, Uncreative and Unambitious

Ed Gabrys, Sr Director Analyst, Gartner

Digital transformation programs have a problem. Everyone is talking about digital, but in many cases, they are only talking. In spite of the opportunities, inspirations and great ideas, and transformation programs are stalling behind organizational resistance and a lack of motivation. We share tips and tactics to overcome inertia, and inspire and motivate the uninterested, uncreative and unambitious to action.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Step Into the Leadership Gaps in the C-Suite: Behave for the Role You Want

Christie Struckman, VP Analyst, Gartner

CIOs who aspire to move to a different executive role must follow the path of those who previously made the leap. Based on interviews with fifteen leaders who made such a leap, we offer practical advice they shared on what served them well. CIOs should generate revenue, run a P&L like investors are watching and pivot their personal brand toward business. Learn how they did it.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:30 PM

Workshop: ContinuousNext Requires a Dexterous Mindset: Are You Agile Ready? [Repeat]

John Cho, Sr Executive Partner, Gartner

This workshop provides CIOs the means to accelerate transformation to ContinuousNext by assessing if you possess the traits of an agile/dexterous leader, whether your organization is agile/lean ready for enterprise agile transformation, and why embracing digital “product” over “project” management as an agile/dexterous leader will deliver results for you and your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

Meetup: How Are You Planning for the Future of the IT Workforce?

How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:00 PM

CIO Meetup: How Are You Leading Innovation & Strategic Business Change?

Are you innovating the business model or just the IT model? What are you doing to improve business performance and competitiveness? Are you driving this or is the business? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

Tactics for Change Agents: Keep People Positive on the Change Journey

Elise Olding, VP Analyst, Gartner

As the pace of change increases, the best designed change plans often go awry and spiral into what seems like a mountain of resistance. The issues fall squarely on your shoulders and it can feel like an impossible undertaking. In this session, we identify the common trouble spots and how to tackle them, to keep people positive and productive throughout the change journey.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

The CIO Toolbox for 2020: Complexity Demands Focus, Discipline and a Bias for Simplicity

Cassio Dreyfuss, VP Analyst, Gartner

A simple Internet search using “IT management tools” as argument, instantly yields hundreds of them. Are all those tools useful? Yes, they are. Should you use them all? Certainly not. This session will show you how to approach this issue from a strategic perspective, with a focus on planning, architecture and governance.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

How CIOs Can Drive a Culture of Customer Centricity

Penny Gillespie, VP Analyst, Gartner

Customer experience is among the top-5 priorities for multiple executive roles including the CEO and CIO. But how can you as a CIO contribute to customer experience and drive a customer-centric culture? In this session we’ll show why CX should be on your top 5 list, outline options for your involvement in CX initiatives, and share best practices on how CIOs are influencing and sometimes leading this key aspect of digital business transformation.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Meetup: Women in IT - How Are You Embracing Gender Diversity in IT?

Building a network of allies who can help, advocate and promote you within an organization is critical to your advancement and overall career satisfaction. Your network should consist of both men and women. By engaging men as allies, we are creating better leaders, stronger businesses and more fulfilling careers. What are some ways in which women can transform the men they work with from colleagues to allies? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

Meetup: How Are You Transforming Company Culture?

Transforming company culture can be challenging, but has the potential to make an enormously positive impact and drive success. Join this Meetup to discuss insights you have about the process, as well as share best practices and potential stumbling blocks. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:15 AM

Roundtable: Culture Hacking in the Midsize Enterprise (Exclusive for Midsize Enterprise Attendees)

Joseph Provenza, Sr Director Analyst, Gartner

This roundtable will allow midsize enterprise CIOs and IT leaders to share the culture hacks that they use in their own organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 12:30 PM

Workshop: How to Rebalance Your IT Skills Portfolio for the Digital Age [Repeat]

Miles Gibson, VP, Advisory, Gartner

To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historic strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath + depth’ skills development program in your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 12:30 PM

Workshop: Stop With All the Firefighting and Start Trailblazing!

Izella Dornell, VP, Executive Partner, Gartner

Michelle Duerst, Sr Director Analyst, Gartner

Little fires consume large portions of time and can keep you from delivering on your CEO’s top priorities. Take back your power and discover how to stop surrendering time on short-term projects and create long-term value. In this workshop, you will learn how to define an internal “why” for your organization, align supportive strategies, and evaluate how generational changes will impact the future workforce. This workshop will focus on lessons learned across industries, with real-world examples and proven frameworks. You will bring back additional tools to host internal workshops to immediately begin building a business case for long-term digitalization and employee experience initiatives.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Ask the Expert: Why Didn't the CEO Understand the CIO’s Story?

Ed Gabrys, Sr Director Analyst, Gartner

To drive digital transformation, it is essential to have CEO’s understanding. However, sometimes, CIO is frustrated to persuade digital strategy and initiatives to the CEO. This session will answer your questions about why you can’t persuade, by providing the difference between CEO and CIO’s perspectives.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Maverick: Digital Dysfunction Is Crippling Digital Transformation

Gavin Tay, Sr Director Analyst, Gartner

Leaders are exploiting digital technologies to create a robust new digital business model. Though digital transformation brings manifest benefits, it however creates a culture of NOW. It also brings unforeseen and unexpected consequences that have persistent and deep negative effects, not just on individual employees but on organizations. This “digital dysfunction”(DD) undermines digital transformation’s beneficial outcomes. CIOs can adopt a “Layers and Players” approach, to identify disequilibrium and remedy organizational DD. Maverick research exposes unconventional thinking and advice.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Reposition Your Architects for Success in a Digital Enterprise

Audrey Mickahail, Sr Director, Advisory, Gartner

CIOs know restructuring one of their teams is never an easy decision, and EA groups especially have been in flux for several years. But what if we told you that the most successful EA groups that consistently outperform their peers on business outcome metrics have been significantly restructured at least once, if not more times, in the last five years? Join us for more about how, and where, progressive CIOs are positioning their architects to maximize their potential and accelerate business outcomes.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

Jackie Fenn, Distinguished VP Analyst, Gartner

"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

The Blueprint to Digital Product Delivery

Thomas Murphy, Sr Director Analyst, Gartner

Digital business is about the creation of new business models, typically built on digital products and platforms. To continuously deliver digital product innovation and business value, application leaders should apply Gartner’s Blueprint to help transform the culture, skills, architecture, technologies and software quality capabilities of their development organizations.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 02:00 PM

Roundtable: Why MSE CIOs Should Move From Projects to Products? (Exclusive to Midsize Enterprise Attendees)

MO GOMES, VP, Executive Partner, Gartner

Jay Hemmady, Executive Partner, Gartner

Traditional projects are getting too late in bringing business results. The immediacy of business and their perception of technology has changed and we, CIOs and IT leaders, cannot ignore it. Join your peers to discuss and do some exercises with Gartner MSE executive on to drive IT to new business grounds, without "breaking our legs".

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Without Great Employee Experience, You Can Forget Great Customer Experience

Gene Phifer, Distinguished VP Analyst, Gartner

The key to great customer experience (CX) is an engaged employee base focused on customer service. In other words, in order to have great CX, you must have great EX. Learn how leading enterprises are delivering powerful and compelling employee experiences, and the models, methodologies, and technologies necessary for great EX.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Digital Business Demands a New Leadership Style — The Why, What and How

Cassio Dreyfuss, VP Analyst, Gartner

Despite CIO’s efforts to increase the readiness for change in the IT organization, traditional corporate culture still supports leadership practices of the industrial era. CIOs must influence — if “drive” is too strong a word — business and top management to adopt a new active and effective digital business leadership style. Here we show why, what and how.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

The CIO’s Essential Guide To Digital Product Management

Irving Tyler, VP Analyst, Gartner

Successful digital enterprises have something most don’t — digital product management, and product-centric IT delivery. These are two different capabilities CIOs need to master and work with their executive team to deliver. This session will provide language and strategies CIOs need to engage and lead.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

What Are the Institutions That Are Shaping a Digital Society? Climbing Out of Crumbling Paradigms

Jorge Lopez, Distinguished VP Analyst, Gartner

What will it mean to be an educated person in a digital society? What will it mean to be a healthcare system? The answers to these and other related questions will shape a digital society. What are the new institutions that will be the pillars of this new digital society? What will it take to build these institutions, who will do it, and why? What is a new institution and why is it important now?

There is an increase requirement for cybersecurity. At the conference, we explore how to adapt your IT security requirements for a best in class security, risk and compliance strategy prepared for anything.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:15 PM

Roundtable: Best Practices in Implementing the NIST Risk Management Framework (RMF)

Josh Moulin, Executive Partner, Gartner

As federal agencies transition from Certification and Accreditation to Assessment and Authorization under the RMF, implementation success is largely dependant on the risk appetite of leadership, the agency's understanding of RMF and the relationship with the Authorizing Official. Attendees will hear from their peers about best practices and lessons learned during while transitioning to RMF.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

The Leadership Vision for Security and Risk Management — 2019 to 2020

Tom Scholtz, Distinguished VP Analyst, Gartner

Digital business challenges the conventions of information risk and security management. CIO’s and security leaders must focus their efforts on the new value being created through applying digital innovation and artificial intelligence to data resources. This presentation shares new strategies for balancing the benefits of digital innovation with acceptable security and regulatory risk.

Monday, October 21, 2019 01:00 PM|Monday, October 21, 2019 01:45 PM

Meetup: Cybersecurity – How Are You Increasing Awareness and Communication from Employee to Executive Level?

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 02:45 PM

Privacy Goes Global: Prioritize Actions by Overcoming Ambiguity

Bart Willemsen, VP Analyst, Gartner

Privacy isn’t dead; it’s on the rise! In the last 18 months, more has happened in the global regulatory landscape than in the century before. This session describes the most relevant developments in privacy requirements, how organizations should set up their privacy management program, and gives an insight into the emerging vendor landscape of various relevant markets that support the privacy management program.

Monday, October 21, 2019 02:10 PM|Monday, October 21, 2019 02:30 PM

2019 Magic Quadrant for IT Risk Management

Brian Reed, Sr Director Analyst, Gartner

This session will be a review of the 2019 Magic Quadrant and Critical Capabilities for IT Risk Management (ITRM). This session will be valuable for CIOs and Security and Risk Management Leaders to better understand the market overview, required capabilities and vendor landscape as it relates to better understand approaches to risk management.

Tuesday, October 22, 2019 07:30 AM|Tuesday, October 22, 2019 08:30 AM

Midsize Enterprises Breakfast: Midsize Enterprise CIOs Can Deliver Business Value by Addressing Data Privacy and Digital Ethics (Exclusive to Midsize Enterprise Attendees)

Joseph Provenza, Sr Director Analyst, Gartner

Regulation and cultural awareness mean that data privacy and digital ethics issues can no longer be ignored by midsize enterprises. CIOs in MSEs can not only meet regulatory requirements, but also create additional business value. This breakfast session will be a conversation among midsize enterprise CIOs and IT leaders on what they are doing with regard to digital ethics and privacy in their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 11:30 AM

Roundtable: Midsize CIOs Can Show Visibility into Security Activities (Exclusive to Midsize Enterprise Attendees)

Paul Furtado, Marketing Program Manager, Gartner

As data breaches become more prevalent in news cycles, employees are starting to question what their company’s cybersecurity functions are doing to keep them safe. MSE CIOs can leverage free and easy strategies to show visibility into their cybersecurity programs while still maintaining the integrity of their programs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:05 PM

Spotlight Session: The New Risk Mandate for Boards

Malcolm Murray, VP, Team Manager, Gartner

Risks are evolving at a faster pace than before, driven by digital business transformation, meaning companies have shorter time to react to new risks. However, their responses are blunted by a worrying lack of real risk ownership. Boards of Directors therefore now face a new mandate to overcome that lack of ownership. This means they must adopt dynamic risk governance, with risk-tailored risk ownership and a move toward automated risk management. The content in this Spotlight session is a product of the Gartner Fellows Program designed to create high-impact intellectual capital beyond regular research.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM

Five Questions on Security and Risk That CIOs Must Be Prepared to Answer at Your Board Meetings!

Sam Olyaei, Director Analyst, Gartner

It is now a common practice, and in certain cases mandated by regulation, for a board of directors to require periodic reporting and event-based updates on the state of security and risk management in an enterprise. Developing and communicating an effective message that balances the need to protect with the need to run your business is critical to success. However, in many cases, Security and Risk Leaders are left frustrated and/or unable to answer elementary questions that the Board asks. This presentation will discuss: 1) What is the role of the board and what do they care about?
2) What are some of the most common questions that Board Members ask? (and a talk track for these questions)
3) How can Security and Risk Leaders flip the conversation to educate the Board on issues that they need to know about?

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:45 PM

Roundtable: Contain an Expanding Risk Perimeter With Limited Security Resources (Exclusive for Midsize Enterprise Attendees)

Christopher Mixter, VP, Advisory, Gartner

CIOs at midsized companies are trapped between two competing needs: The need to support digital business innovation and the need to ensure that good decisions are being made on customer data and privacy issues. With limited resources, CIOs at midsized firms need to equip business leaders with the knowledge and tools that they need to make better risk decisions without needing to continuously draw on scarce IT resources.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Outlook for Security Talent 2019

Sam Olyaei, Director Analyst, Gartner

Security and risk management leaders struggle to hire, train, and upskill staff especially in the era of digital business. In this presentation, we discuss the outlook for security talent in 2019. What can organizations do to confront this skills shortage? What can leaders do to ensure their team’s skill sets are developed for a digital world? What does the future of talent look like with emerging technologies looming?

Tuesday, October 22, 2019 02:40 PM|Tuesday, October 22, 2019 03:00 PM

Magic Quadrant for Endpoint Protection Platforms

Brad LaPorte, Sr Director Analyst, Gartner

We will take you through the analysis process for the Magic Quadrant for Endpoint Protection Platforms, including the assessment criteria and products. Get updated information and guidance on how best to use the EPP Magic Quadrant when evaluating vendors.

Tuesday, October 22, 2019 03:45 PM|Tuesday, October 22, 2019 04:30 PM

Meetup: How Are You Calculating the Percentage of Your IT Budget Dedicated to IT Security?

What percentage of your IT budget is dedicated to cyber/information security? What factors were used to determine this calculation? Are you finding the percentage to be too high or too low compared to others? If so, how do you plan on operating a budget revision? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Your Attackers Are Advanced ... Are You?

Luke Simonetti, Expert Partner, Practice, Gartner

Terry Bebbington, Sr Expert Partner, Practice, Gartner

60% of businesses will suffer major service failures due to the inability of cyber security teams to adequately mature their programs to combat the threats they face today. See how organizations are leveraging benchmarking to measure and improve their programs all while achieving the best ROI for those investments. Gartner consultants share their experience on how capable programs are leveraging mitigating risk within the context of industry-specific leading practices and peer-group comparisons.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Ask the Expert: Outlook for Midsize Enterprise Security and Risk Management 2020 (Exclusive for Midsize Enterprise Attendees)

Paul Furtado, Sr Director Analyst, Gartner

The threat level and risk to midsize enterprises continue to rise with the volume and frequency of attacks, while the resources available to defend against them remain flat. Join us for a discussion about how you can identify the most appropriate technologies and prioritize the actions you can take to protect your organization and manage risk effectively.

This session is a good fit for you if your organization has between five and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 12:15 PM|Wednesday, October 23, 2019 01:00 PM

Meetup: What Cybersecurity Employee Awareness Trainings Have Proven Successful in Your Organization?

Join your peers to discuss ongoing training initiatives for increasing employee awareness of cyber threats in your organization. What are some methods you found effective at the associate and senior levels? What measures are taken for those who continually put themselves at risk? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 01:55 PM|Wednesday, October 23, 2019 02:15 PM

2019 Magic Quadrant for Integrated Risk Management

Brian Reed, Sr Director Analyst, Gartner

This session will be a review of the 2019 Magic Quadrant and Critical Capabilities for Integrated Risk Management (IRM). This session will be valuable for CIOs and Security and Risk Management Leaders to better understand the market overview, required capabilities and vendor landscape as it relates to better understand approaches to risk management.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

The Characteristics of a Defensible, Risk-Based Cybersecurity Program

Tom Scholtz, Distinguished VP Analyst, Gartner

Executives, CIO’s and CISO’s have a duty to ensure that the enterprise has an effective cybersecurity security program that can prove to all stakeholders (i.e., shareholders, regulators, customers, suppliers and employees) that it is doing all that can be reasonably expected to protect the digital resources against cyber risk. This presentation analyses the characteristics of a defensible program.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

Meetup: What Would You Do to Maintain Business Operations in the Event of a Cyberattack?

With the rise in cyberattacks that lead to extended IT outages, business operations are being impacted. Without the technology needed, what alternatives do you plan to use to continue conducting business? What are the pros and cons to your alternatives? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 11:20 AM

Magic Quadrant for Security Awareness Computer-Based Training

Brian Reed, Sr Director Analyst, Gartner

People influence security more than technology or policy, and cybercriminals know how to exploit human behaviors. Security and risk management leaders must invest in tools that increase awareness and influence behavior that supports security business objectives through computer-based training. This session will review the market leaders, trends and future of the security awareness space.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

The Economics of Cybersecurity

Tom Scholtz, Distinguished VP Analyst, Gartner

Cybersecurity entails making economic decisions about balancing digital opportunity against cyber risk. Both sides of this opportunity-risk equation are largely represented by financial considerations. This presentation discusses key financial considerations of cybersecurity investment, including business value, ROI, budgets and cost allocation models.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

The Future of Risk Governance

Malcolm Murray, VP, Team Manager, Gartner

Digitalization and transformation mean enterprise risks are evolving more rapidly. The risks facing organizations is a Board of Directors issue, but they have delegated risk management to risk and assurance functions, leading to a lack of responsibility in senior management. Boards need to make risk management the responsibility of the business, just like value creation is, and they can leverage data and analytics to do this. This session will be the first presentation of quantitative findings from my fellows project on the most impactful ways to achieve this.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Measuring and Reporting Digital Business Performance

Paul Proctor, Distinguished VP Analyst, Gartner

In this session we will learn how to make effective metrics, KPIs and dashboards that work for measuring and reporting digital business performance.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

Top 10 Security Projects for 2019

Brian Reed, Sr Director Analyst, Gartner

Security and Risk Management Leaders should implement or improve upon these Top 10 security projects in 2019. Any security project must be supported by technology, address the changing needs of cybersecurity and reduce risk by adopting a CARTA strategic approach with all security projects.

Strategic planning and execution is critical to successful digital business transformation. These are the conference sessions that will help your IT organization develop and execute winning IT strategies:

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

The Changing Nature of Retail

Robert Hetu, VP Analyst, Gartner

Technology driven changes to customer expectations and behavior continue to accelerate retail's evolution. Scale can only be achieved through technology, however a delicate balance is required for success. This session will explore how Artificial Intelligence, Automation, Robots and other technologies can enable retailers from corporate to the store floor to successfully evolve by adaptation.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

The Future of Industrial Assets in and Beyond Manufacturing

Kristian Steenstrup, Distinguished VP Analyst, Gartner

Asset-intensive companies succeed or fail by the way they exploit their plant and equipment. In the future, CIOs must prepare to support changes in the way companies buy, use and maintain assets, as well as emerging technologies such as Artificial Intelligence, Digital Twins, 3D Printing and Virtual Reality, and solutions such as Power by the Hour, outsourcing, rentals and autonomous equipment.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Ask the Expert: How Do I Create and Communicate a Compelling Strategy?

Noah Rosenstein, Principal Analyst, Gartner

Creating a compelling strategy is a perennial challenge for CIOs, and digital business makes the stakes higher than ever. Have you been asked to create a strategy, but don’t know where to start? Are you trying to create an I&T strategy when the rest of the business has no clear strategy? Do you have to present your strategy to the board for the first time? This interactive session will address these and other common challenges that CIOs face when creating and communicating strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Digital Health 2029 — Prepare Today for the Divergent Futures for Healthcare

Jeff Cribbs, VP Analyst, Gartner

The healthcare industry faces an unprecedented level of uncertainty as tumultuous business, technology, political and exogenous forces converge. In this healthcare keynote session we present an analysis of those uncertainties, the alternative digital health futures they indicate, and what strategic healthcare technology leaders can do today to be ready.

Sunday, October 20, 2019 11:15 AM|Sunday, October 20, 2019 12:00 PM

Life Sciences’ Partnerability Imperative for Success in the Healthcare Ecosystem

Michael Shanler, VP Analyst, Gartner

The threats and opportunities of doing business digitally put new, higher demands on IT to enable data sharing, process continuity, and business model creation with unconventional ecosystem partners. In this session, learn the new models and technology requirements to achieve partnerability.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

A Digital Blueprint for the Hospital Without Walls

Mike Jones, VP Analyst, Gartner

The definition of a hospital is obsolete. Digital technology is enabling a new vision of care delivery and operation unconstrained by the physical facility. With a new mission of health value,a new virtual center of care capability is forming,aligning portable care capability and virtual care venues for patients. This session explores the implications for action of this metamorphosis.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:00 PM

Next Wave Implications of Realigning and Scaling Value-Based Care

Mandi Bishop, Sr Director Analyst, Gartner

Value-based financial arrangements are upending conventional healthcare and life science organizations, strategies and roles worldwide. Yet value-based payments alone will not reduce total costs of care and improve health outcomes. While the industry is familiar with many programs,participants,have not fully realigned to the implications nor are they are prepared to scale. Learn how to use new value-based approaches,unconventional industry relationships and leading-edge technologies to succeed in an emerging healthcare and life science ecosystem.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

CIO Ask the Expert: How Do I Create and Communicate a Compelling Strategy?

Noah Rosenstein, Principal Analyst, Gartner

Creating a compelling strategy is a perennial challenge for CIOs, and digital business makes the stakes higher than ever. Have you been asked to create a strategy, but don’t know where to start? Are you trying to create an I&T strategy when the rest of the business has no clear strategy? Do you have to present your strategy to the board for the first time? This interactive session will address these and other common challenges that CIOs face when creating and communicating strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 01:30 PM|Sunday, October 20, 2019 02:15 PM

Meetup: How Are You Balancing IT Innovation vs. Keeping the Lights On in Manufacturing?

How do you evaluate your spending on innovation vs. upkeep? What ratio do you strive for? Where are you currently at? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 02:15 PM|Sunday, October 20, 2019 03:15 PM

Roundtable: Healthcare M&A and Continued Industry Consolidations

Louis Boyle, VP, Executive Partner, Gartner

As we observe the continued consolidation of the industry via M&A, healthcare CIOs & their Technology organization are an essential and up-front critical success factor. Please join your fellow healthcare CIOs for a facilitated peer discussion on what this industry consolidation trend means, and how to best assure initial and continued success.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:30 PM

Treating the Other Chronic Disease Crisis in Healthcare — The Data

Laura Craft, VP Analyst, Gartner

Data is the currency that runs through all services and products in healthcare and every critical initiative you manage depends on its quality and liquidity. Without data there is no digital,without quality data there is no value. This session challenges what you think you know about digital health data dexterity and the imperatives you need to initiate to manage this valuable asset.

Sunday, October 20, 2019 03:00 PM|Sunday, October 20, 2019 03:45 PM

Meetup: Where Have You Found Success Implementing Agile Teams?

Share best practices, common pitfalls and cultural challenges of implementing agile teams. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

How Digital Product/Service Innovation Will Disrupt Healthcare

Mark E. Gilbert, Sr Director Analyst, Gartner

Healthcare products/services are evolving rapidly along with the innovations and the industry’s business model changes. This session explores the future of products/services in healthcare and provides a framework for tackling the complex, hybrid digitally-enabled products coming to market for a healthcare ecosystem where entities are interdependent in delivering value.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Top 10 Business and Strategic Technology Trends for Higher Education in 2020

Glenda Morgan, Sr Director Analyst, Gartner

The business of higher education is changing and the digital transformation of the academy is underway. Gartner will present the top 10 business trends driving the global higher education industry in 2020 and also the top 10 strategic technologies that higher education CIOs should be tracking and selectively implementing to respond to these business pressures and drivers.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

IT Governance in Government: Secret Weapon or Most Dreaded Chore?

Cathleen Blanton, VP Analyst, Gartner

Culture eats strategy for lunch. And bad governance gums up the wheels of progress. Government IT organizations who want to implement ContinuousNext need to streamline their governance. Learn some new practical tips to ensure your agency decision-making is driven by, and achieves the right outcomes.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:15 PM

Healthcare Consumer Engagement Strategies That Work

Jeff Cribbs, VP Analyst, Gartner

Consumer engagement capabilities are an essential differentiator for healthcare organizations today,but market noise, competing priorities,and vendor hype make strategic technology investment a constant challenge. This session enumerates the most effective consumer engagement initiatives in the market today,evaluate evidence of their impact,and provide practical advice for developing a consumer engagement strategy.

Sunday, October 20, 2019 04:45 PM|Sunday, October 20, 2019 05:30 PM

Ask the Expert: Bimodal Foundations

Debra Curtis, VP Analyst, Gartner

Bimodal is a key capability to deliver and scale digital strategies. It combines rock-solid delivery of IT services with an ability to innovate and explore, which is essential in the digital era. Following are some of the frequently asked questions on bimodal foundations that may be discussed during this small, interactive session:

● What guidelines to use to decide what goes in Mode 1 vs. Mode 2?

● What pitfalls have other organizations experienced on the road to bimodal IT?

● How do you avoid Mode 2 becoming the place where the “cool kids” hangout?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, October 20, 2019 05:30 PM|Sunday, October 20, 2019 06:00 PM

Digital Health Leading Lights to 2025: Who Is Winning and How

Mandi Bishop, Sr Director Analyst, Gartner

The requirements of digital success in healthcare have come into focus,leaders have emerged,technologies proven, wins and losses recorded. From the myriad digital initiatives in healthcare,this session will reveal the exemplars that will lead us going forward. The entire Gartner Healthcare Symposium team will be on-hand to persuade you - Shark Tank style. Come prepared to express your views on the most visionary digital initiatives in healthcare.

Monday, October 21, 2019 07:45 AM|Monday, October 21, 2019 08:45 AM

Midsize Enterprise Kickoff and Networking Breakfast (Exclusive to Midsize Enterprise Attendees)

Mike Cisek, VP Analyst, Gartner

Exclusive breakfast to kick off the midsize enterprise attendee experience at Symposium/ITxpo. This is an excellent opportunity to learn about the specific midsize enterprise sessions planned for the week as well as connect with peers from similar size organizations. To start the conversation, attendees will be presented with some of the key findings from recent midsize enterprise surveys and research. The most common definition for a midsize enterprise is an organization with between 100 and 1,000 employees and annual revenue between $50 million and $1 billion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 11:45 AM

Setting the Benchmark Criteria for Your Enterprise Architecture and Technology Innovation Leaders

Philip Allega, VP Analyst, Gartner

If you’re an IT executive in charge of digital, there’s a 66% probability that you have an EA team supporting you. This session will help you determine whether you’ve got the right team doing the right work for you, and in the right way. In this session, you will be able to quickly benchmark how well your team is doing to support digital business. Leading practices for success are provided in this discussion.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

Ask the Expert: How CIOs Lead, Adapt and Evolve Digital Transformation in Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)

Mike Cisek, VP Analyst, Gartner

In this session, we will discuss five dimensions of change that Gartner believes that CIO in midsize enterprise must embrace if they want to exploit the opportunities and master the challenges of modern digital business:

● Changes to the CIO role and the leadership expectations that arise.

● Change in the way people will think, work and interact with each other with a common set of beliefs, mindsets and behaviors.

● Changes in the way data is conceived, used and exploited as an explicit aspect of the business value agenda.

● Changes in the way business processes are configured and executed, led by line of business development of the related applications.

● Changes in technology adoption and the use of artificial intelligence as a mainstay of modern business operation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 11:15 AM|Monday, October 21, 2019 12:00 PM

CIO Meetup: How Will You Execute Your Digital Strategy?

Developing a winning strategy is one thing; successful execution to achieve business outcomes is another. Discuss tactics your organization has used or is planning to use to successfully drive execution of your digital strategy. Which have proven most effective? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 02:00 PM|Monday, October 21, 2019 03:00 PM

Roundtable: IT Operating Model-Create a Digital Revolution While Running a Midsize Enterprise (Exclusive to Midsize Enterprise Attendees)

MO GOMES, VP, Executive Partner, Gartner

Steve Bozzo, Executive Partner, Gartner

Midsize enterprise top management is pushing for IT efficiencies and the market is leading to a digital aggressive mode. Vendors are bringing solutions for problems that I don't have. Join your peers and Gartner to discuss the IT operating model and how can we sustain the business and at the same time create space for you to start a digital revolution. You may need an underground strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, October 21, 2019 03:15 PM|Monday, October 21, 2019 04:00 PM

Meetup: How Are You Overcoming Cybersecurity Staffing and Skill Shortages in Midsize Enterprises? (Exclusively for Midsize Enterprise Attendees)

Join a peer-driven discussion on how to manage with a small team, while overcoming cybersecurity staffing constraints. How have you successfully overcome these constraints? When is a managed service the answer? What makes the most sense to keep in-house? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 10:30 AM|Tuesday, October 22, 2019 12:00 PM

Workshop: The Art of the One-Page Strategy

Heather Colella, VP Analyst, Gartner

Walter Harmon, Executive Partner, Gartner

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy,

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:15 PM

Battle Plan for CIO and IT Shared Services to Stay Relevant in an Age of Business Unit IT

Debra Curtis, VP Analyst, Gartner

After years of pressure to consolidate IT, eliminate redundancies and leverage the economies of scale of IT shared services, the pendulum is swinging back toward decentralized business unit IT to exploit innovation closer to the market. How can the headquarters CIO and the head of IT Shared Services stay relevant in this upheaval, what should they fight to maintain, and when should they let go?

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

Ask the Expert: How a Midsize Enterprise CIOs Can Survive a Merger, an Acquisition or a Divesture (Exclusive for Midsize Enterprise Attendees)

Christian Hestermann, Sr Director Analyst, Gartner

Mergers, acquisitions and divestures are some of the most disrupting events for an MSE CIO. In this session we offer an opportunity to discuss various scenarios (e.g., a merger between two MSEs, an MSE being acquired by a large enterprise and others) and what an MSE CIO needs to do when such an event occurs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 11:45 AM|Tuesday, October 22, 2019 12:30 PM

CIOs Must Exploit Financial Models to Become Better Business Technology Executives

Saul Brand, Sr Director Analyst, Gartner

To become more relevant to business leaders and earn a seat at the strategy formulation table, CIOs must understand and help develop their enterprises’ financial models and be able to articulate them to support digital business strategy and investments. In this session, we will examine how CIOs can exploit financial models.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Midsize Enterprise CEO Concerns 2019: Implications and Actions for MSE CIOs

Joseph Provenza, Sr Director Analyst, Gartner

Our brand new global MSE CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help MSE CIOs think about how the agenda for IT and digital will change. We will give important high-level advice on what to do in response so you can get ahead of the game in your own business.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:15 PM

Winning in the Turns: Actions for the CIO

Chris Howard, Distinguished VP Analyst, Gartner

The most successful organizations take risks in "the turns", those places in the enterprise journey where others slow down. Turns can be economic, geopolitical, environmental, social or competitive. This session will focus on how the CIO should prepare and lead in the turns, building agility into systems, processes, and decision-making, both within their teams and among their peers.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 03:30 PM

Roundtable: Digital Workplace Success Practices for CIOs With Small Teams and Limited Resources (Exclusive for Midsize Enterprise Attendees)

Joe Mariano, Principal Analyst, Gartner

Digital business transformation requires people change throughout the enterprise, not just in IT. Digital workplace programs are essential to build a workplace to attract talent, cultivate employees’ digital dexterity and help ensure enterprises get the best return from their investments in end-user technologies. In this lightly moderated roundtable, CIOs in midsize enterprises will share experience around the most effective actions to drive a digital workplace program in midsize enterprises.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, October 22, 2019 02:30 PM|Tuesday, October 22, 2019 04:00 PM

Workshop: The Art of the One-Page Strategy [Repeat]

Heather Colella, VP Analyst, Gartner

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy, (End-User CIOs)

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:00 AM

CIO Meetup: How Do You Structure Your CIO Office?

Join this Meetup to share what's worked for you in your CIO office structure. What functions do you place in your CIO office? Does IT Strategy belong here, or should it be under IT Architecture? Where does it make the most sense to include IT Risk Management? Discuss your organization's structure, talk benefits and drawbacks, and perhaps get some new ideas about how to organize your team. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 10:15 AM|Wednesday, October 23, 2019 11:45 AM

Workshop: The Art of the One-Page Strategy [Repeat]

Heather Colella, VP Analyst, Gartner

Walter Harmon, Executive Partner, Gartner

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” – there is one story for business success and that is the business story. In this session, the attendees will know about the art of the one-page strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Kick Start Your Business Value of IT Conversations With Business Leaders

Robert Naegle, VP Analyst, Gartner

Many CIOs struggle with where or how to start their BVIT conversations. This session will propose a BVIT conversation map that can provide a practical starting point for those entering the path to better, more effective business value of IT communications.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:00 PM

Enterprise Operating Model — The Silver Bullet to Scale Digital Business

Tomas Nielsen, VP Analyst, Gartner

Launching an MVP may seem like a big milestone — however to successfully scale beyond the MVP, enterprises must take a holistic view of their operating model and redesign the operating model to support digital business.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

Six Steps for Dealing with Digital Disruption Intentionally Versus Accidentally

Helen Huntley, Managing Vice President, Gartner

We are in the midst of a significant disruption — caused by emerging technologies,changing customer dynamics and shifting markets. To succeed in digital business we must identify opportunities,prioritize investments and align capabilities to ever evolving business requirements. The A6 (Avoid, Analyze, Attack, Alternative, Ally and Acquire) model will help enterprises deal with disruption intentionally and strategically versus re actively.

Wednesday, October 23, 2019 11:30 AM|Wednesday, October 23, 2019 12:15 PM

CIO Ask the Expert: Bimodal Foundations

Debra Curtis, VP Analyst, Gartner

Bimodal is a key capability to deliver and scale digital strategies. It combines rock-solid delivery of IT services with an ability to innovate and explore, which is essential in the digital era. Following are some of the frequently asked questions on bimodal foundations that may be discussed during this small, interactive session:

● What guidelines to use to decide what goes in Mode 1 vs. Mode 2?

● What pitfalls have other organizations experienced on the road to bimodal IT?

● How do you avoid Mode 2 becoming the place where the “cool kids” hangout?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Keys for DevOps Success

Bill Holz, VP Analyst, Gartner

DevOps is all the rage — but what does DevOps really mean? Organizations all around the globe are scrambling to adopt DevOps without understanding what the term means and what is required to adopt it.
This presentation will help you to better understand:

● What DevOps is and what it is not?

● The keys critical to DevOps success.

● How to build your DevOps practice into your SDLC?

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 02:45 PM

Emerging Practices for Data and Analytics Strategy

Mike Rollings, VP Analyst, Gartner

For some enterprises, data and analytics has become a primary driver of business strategy. For many, it is a top priority investment. For all, data is an asset. Data and analytics is not its own discipline anymore: It is a set of capabilities in support of a wider digital transformation strategy. A program is not enough. This session discusses how to build a modern data and analytics strategy.

Wednesday, October 23, 2019 02:00 PM|Wednesday, October 23, 2019 03:00 PM

Roundtable: Is Continuous Next a Strategic Concept too Complex for Midsize Enterprise? (Exclusive to Midsize Enterprise Attendees)

MO GOMES, VP, Executive Partner, Gartner

Paul Garner, Sr Executive Partner, Gartner

“Continuous next” is the strategy for achieving success in a world that is constantly changing. It positions organizations to foster perpetual innovation, integration, and delivery. Join your peers to discuss with Gartner MSE executive how to use it, simplify it, phase it and scale it. Learn and share how technology trends can be embedded in your strategies and change the innovation mindset.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 03:15 PM|Wednesday, October 23, 2019 04:15 PM

Roundtable: Simplifying of the Application Landscape as a Foundation for Digital Business Transformation (Exclusive for Midsize Enterprise Attendees)

Christian Hestermann, Sr Director Analyst, Gartner

New digital business models require major changes to the application landscape. MSE CIOs must prepare for the change, by simplifying their process and application landscape, setting up an application strategy that covers integration technologies, and take leadership of the change process.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

Mastering the Essentials of Strategy for Digital Business

Noah Rosenstein, Principal Analyst, Gartner

Strategy is critical to succeed in digital business, but most organizations are not very effective at creating it. CIOs can overcome their most common challenges and frustrations with strategy by mastering a few essential best practices. This session will give CIOs a crash course on the strategy fundamentals they need to effectively contribute to their organization's digital business success.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

Craft a Story Around Your Digital KPIs

Rohit Bery, Sr Director, Advisory, Gartner

Bruce Robertson, Distinguished VP, Advisory, Gartner

Digital initiatives to optimize or transform your business model require more cross-functional measures of progress. Given a diversity of priorities and goals, CIOs and other enterprise leaders need a storytelling framework to communicate progress effectively. In this session, we’ll discuss eight different value stories to frame your initiatives, and describe how to package different metrics—all drawn from your CIO peers— to tell a cohesive story.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:00 PM

Winning in the Turns: IT Management Strategies for a Disrupted and Uncertain World

Chet Geschickter, VP Analyst, Gartner

Economic uncertainty, global trade frictions, fragmented social groups and markets; does this sound familiar? Regardless of industry, company size or location, CIOs face common challenges in today’s environment. Key success factors for going beyond coping to performing well included clear strategic principles, and a common language and framework for gauging and responding to disruption.

Wednesday, October 23, 2019 04:30 PM|Wednesday, October 23, 2019 05:15 PM

Ask the Expert: Making Business-Led IT Successful

Simon Mingay, VP Analyst, Gartner

Shadow IT is a pathway to digital oblivion, but business-led IT is an essential ingredient to digital success. This session will be a discussion how the CIO can optimize value from business-led IT and get rid of shadow IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 10:15 AM|Thursday, October 24, 2019 11:00 AM

Meetup: What Would You Do to Maintain Business Operations in the Event of a Cyberattack?

With the rise in cyberattacks that lead to extended IT outages, business operations are being impacted. Without the technology needed, what alternatives do you plan to use to continue conducting business? What are the pros and cons to your alternatives? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:00 AM|Thursday, October 24, 2019 12:30 PM

Workshop: Stop With All the Firefighting and Start Trailblazing!

Izella Dornell, VP, Executive Partner, Gartner

Michelle Duerst, Sr Director Analyst, Gartner

Little fires consume large portions of time and can keep you from delivering on your CEO’s top priorities. Take back your power and discover how to stop surrendering time on short-term projects and create long-term value. In this workshop, you will learn how to define an internal “why” for your organization, align supportive strategies, and evaluate how generational changes will impact the future workforce. This workshop will focus on lessons learned across industries, with real-world examples and proven frameworks. You will bring back additional tools to host internal workshops to immediately begin building a business case for long-term digitalization and employee experience initiatives.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Rethink Enterprise Technology Capacity in Midsized Companies

Christopher Mixter, VP, Advisory, Gartner

CIOs know that IT does not have the capacity to meet demand from the rest of the business. Instead of trying to buy marginal increases to IT’s capacity, more CIOs look to find capacity outside of corporate IT. Three main paths to build enterprise capacity includes recognizing business teams’ autonomy, lowering technical barriers and building business teams’ expertise. See how progressive midsize companies tap into the potential of enterprise capacity.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Hack Your Way to Adaptive Strategy

Ian Cox, Sr Director Analyst, Gartner

Enterprises are facing unprecedented rates of change in technology, culture and market dynamics. These changes are generating new opportunities and threats on a more frequent basis and creating increasing levels of uncertainty. They are also challenging the traditional approaches to strategy, which were designed for a more stable environment. During this session, we will explore how CIOs can use hacks – small but impactful changes – to kickstart their enterprise’s journey to an adaptive strategy approach.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Maverick: Change Your Enterprise Operating Model to Transform Your Culture

Monika Sinha, VP Analyst, Gartner

When enterprises hit digital transformation obstacles, fixing the culture is usually the prescribed remedy. However, culture is not the culprit nor the remedy. Culture is an outcome of your operating model. Re-configure your enterprise operating model to transform your culture and achieve your digital ambition.

Thursday, October 24, 2019 11:15 AM|Thursday, October 24, 2019 12:00 PM

Triage, Delegate, Coordinate and Automate: Tactics for Digital Governance

Rob Rizzo, Sr Director, Advisory, Gartner

Rohit Bery, Sr Director, Advisory, Gartner

Digital business transformation is shifting the locus of technology delivery from IT to digital business teams — those outside the traditional IT function who use data or technology to achieve business outcomes. Yet IT’s traditional approaches to governing technology initiatives are often too heavyweight and hinder these teams’ ability to deliver value. This session presents best-practice case studies from BP, JP Morgan, and McDonald’s that demonstrate how CIOs can adapt their governance approach to enable digital business teams to deliver digital capabilities without exposing the company to excessive risk.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Measuring and Reporting Digital Business Performance

Paul Proctor, Distinguished VP Analyst, Gartner

In this session we will learn how to make effective metrics, KPIs and dashboards that work for measuring and reporting digital business performance.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

Business-Led IT — Shortening Time to Value and Mitigating the Risks

Simon Mingay, VP Analyst, Gartner

Business-led IT needs to be normalized as a method of acquiring and delivering information- and technology-related solutions and capabilities. This requires adapting the enterprise I&T operating model, the role of the CIO and that of the IT organization, as well as the accountabilities and responsibilities of business stakeholders. We will look at the practices that are proving effective.

Thursday, October 24, 2019 01:00 PM|Thursday, October 24, 2019 01:45 PM

The Future of Risk Governance

Malcolm Murray, VP, Team Manager, Gartner

Digitalization and transformation mean enterprise risks are evolving more rapidly. The risks facing organizations is a Board of Directors issue, but they have delegated risk management to risk and assurance functions, leading to a lack of responsibility in senior management. Boards need to make risk management the responsibility of the business, just like value creation is, and they can leverage data and analytics to do this. This session will be the first presentation of quantitative findings from my fellows project on the most impactful ways to achieve this.

Thursday, October 24, 2019 02:00 PM|Thursday, October 24, 2019 02:45 PM

The CIO’s Essential Guide To Digital Product Management

Irving Tyler, VP Analyst, Gartner

Successful digital enterprises have something most don’t — digital product management, and product-centric IT delivery. These are two different capabilities CIOs need to master and work with their executive team to deliver. This session will provide language and strategies CIOs need to engage and lead.

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