Sample PresentationsWhat to Expect from a Gartner SummitListen and view a presentation from last year's Summit. The European Outsourcing and IT Services Scenario: Insight for a Turbulent Market2009 and 2010 will be a key period of time for the Outsourcing and IT services market in Europe. Organizations' focus on IT cost reduction is coupled with requirements for business performance improvement and step changes in speed and flexibility. Service providers face a sea of threats and opportunities: new outsourcing prospects as well as renegotiations, the rise of alternative delivery models, balancing price reductions with an increase of requirements. We examine a market that will be characterized by large successes, failures, consolidation and acquisition.
Multisourcing Today: Techniques for Optimizing Cost Containment and Performance ManagementGartner research shows that outsourcing deals predicated on cost savings alone are doomed to fail and that forecasted savings are seldom achieved long term. But in an environment of unstable business conditions where business stakeholders continually demand more for less, what techniques can be applied to drive cost improvement without compromising vendor performance and business outcomes?
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