Gartner and 1to1 Media CRM Excellence Awards 2014
The Gartner & 1to1 Media CRM Excellence Awards 2014 are all about highlighting world–class customer strategy and CRM initiatives and broadly sharing their successes, challenges and insights.
Awards are given in five categories:
- Customer Service Optimization
- Integrated Marketing Performance
- Sales Force Effectiveness
- Customer Analytics
We are excited to share the following have been selected as finalists:
- Banco Espiritu Santo
- City of Buffalo
- DirectTV Panamericana
- HDFC Bank
- Hilton Hotels Worldwide
- MedicAlert Foundation
- Portugal Telecom
- Syngenta Brasil
Winners will be announced during a special plenary session: Excellence in Action: A Discussion with the Gartner & 1to1 Media CRM Excellence Award Winners at 2:00pm on Monday, May 19.
Join us to learn what drove this year's CRM Excellence Award winners to change, how they did it, what they were able to accomplish and what they would do differently.
Plenary Session Moderators
Penny Gillespie, Research Director, Gartner
Mila D'Antonio, Editor-in-Chief, 1 to 1 Media