Gartner Outsourcing & Strategic Partnerships Summit

Track E: Driving Value from Effective Global Sourcing

While the use of globally delivered services is becoming ubiquitous, full value is not always delivered. See how you can yield high-value rewards by developing the right strategy, selecting the “best-fit” providers and countries, and effectively managing both the deal and the relationship.

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Sessions

Global Sourcing: A Market in Continuous Evolution

Use of Global Delivery continues to grow, but the maturity of services and the presence/capabilities of providers across the globe is not uniform. This presentation analyzes the current landscape of providers and explores how to optimize their talents to deliver value to your organization.

The Cloud Meets Offshore: What Happens?

The cloud computing- sourcing paradigm either threatens to derail the offshore services' value proposition or creates a significant new opportunity for offshore vendors. We analyze the dynamics caused by these two converging paradigms and assess what it means for clients.

Classroom Workshop: How to Select the Right Country and Provider for Offshore Services

Each year Gartner analyzes 75 countries to determine the 30 leaders of offshore services. This workshop focuses on how organizations should develop a strategy for the selection of countries and providers, and identifies which locations are leading the way.

Debate: India vs. China vs. Where Else?

This analyst debate highlights the pros and cons of alternative locations as well as their opportunities and challenges.

Roundtable: Global Delivery or Industrialized Services - Making the Right Choice. (Registration will open the week of July 17, 2010)

Moving work to locations with lower cost labor has helped buyers of IT Services save a great deal of money. However, with the growth of Cloud services, an alternative source of low cost services exists. This Roundtable explores the options. All end-user attendees at the event are invited to register for Analyst/User Roundtables. Seating is limited and appointments will be scheduled on a first-come, first-served basis. Reserve your spot early as these sessions always sell-out quickly!

Driving Value from Effective Management and Governance in Global Sourcing

Despite the relative maturity of globally delivered services, organizations continue to struggle with implementing the most effective governance approaches. This presentation looks at best practices in the industry and provides practical techniques to deliver successful globally sourced services.

Roundtable: Nearshore v Farshore - How Far is Too Far? (Registration will open the week of July 17, 2010)

While many firms are using India and other distant locations for offshore services, there are plenty of options closer to home. So how do you select whether nearshore or farshore locations are better, and when is a combination of the two the best policy? All end-user attendees at the event are invited to register for Analyst/User Roundtables. Seating is limited and appointments will be scheduled on a first-come, first-served basis. Reserve your spot early as these sessions always sell-out quickly!

Classroom Workshop: Captive Centers vs. Outsourcing: What's Right for You?

The captive center is a proven sourcing model that has evolved over time. Some captive centers have been very successful and have effectively delivered value to the parent organization. However, very recently there has been a number of cases of failed or ineffective captive centers. This workshop will examine the pros and cons of captives and outsourcing.

Agenda Builder Tool

With a wealth of sessions, it is helpful to have a tool to build your own agenda focusing on your own needs. The online Agenda Builder helps you select and add them to your calendar, and to build in networking and reflection time into your schedule. You can follow one of the specific tracks, or sessions based on maturity of your projects, business or technology focused sessions or just simply mix and match! Get the most of the full two days!

Click here for the Agenda Builder tool.