Gartner Portals, Content & Collaboration Summit 2013
Gartner Customer 360 Summit 2013

Two Summits in One week, back to back.

The quality of today's customer experience depends more than anything else on delivering a user-friendly experience online and across the proliferation of mobile devices. From social and mobile to using video to SharePoint and the cloud, our two summits cover everything you need to deliver a leading-edge web experience.

Take advantage of attending both Summits:
  • Save $950 on the standard price
  • Economize on travel costs
  • Take advantage of the unique learning at each Summit
  • Network with your peers at both events
  • Share knowledge and best practices with others
Manchester Grand Hyatt Manchester Grand Hyatt, San Diego, CA


April 29-May 1 | San Diego, CA

We'll assess how mobile, social, context and cloud fit together to drive an overall strategy that supports and enables growth, efficiencies and competitive advantage. Whether you are focused on getting more from SharePoint, leveraging next-generation social analytics, migrating to mobile platforms or using context to enhance what you deliver, the evolution of best practices is accelerating such that having the latest research and insights is critical to success.


May 1 - May 3 | San Diego, CA

In the mobile and social era, understanding your customer is everything. This summit will give you the new tools and fresh insights you need to understand today's trends and move forward with confidence. Three in-depth programs focus on delivering a world-class customer experience, integrating sales and marketing for greater effectiveness and using analytics to deepen relationships and drive growth and revenue.

Save $950 off when you register for both events from either website.



Save $950 off the standard price when one person attends both summits.

Hot Topics to be Covered
  • Mobility
  • Social
  • Context
  • Cloud
  • User Experience
  • Content Management
  • Consumerization
View the Agenda
Who Should Attend

IT and business executives, directors and managers responsible for:

  • Portals
  • User experience
  • Content management and architecture
  • Social
  • Collaboration and Web services
  • Mobile portals, collaboration and user experience
  • Context-aware application development
  • Application integration
  • Innovation management
  • Sales, marketing and customer service
Learn More
Hot Topics to be Covered
  • Crafting a CRM vision and strategy
  • Understanding new analytics, metrics and big data
  • Getting more out of mobile and social
  • Increasing sales effectiveness
  • Improving customer service
  • Balancing digital and traditional marketing
View the Agenda
Who Should Attend

Senior business, marketing, sales and IT leaders, including:

  • Chief customer officers
  • Chief marketing officers
  • Chief information officers
  • Marketing and sales VPs
  • Customer experience and service executives
  • Web and social media strategists
  • Managers of customer data and analytics
  • Customer service professionals
Learn More

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