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    The 2016 Gartner Data Center, Infrastructure & Operations Management Summit will take place on 28 - 29 November at the InterContinental London - The O2.

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The Premier Destination for Data Center, Infrastructure & Operations Leaders

Enterprise transformation is the new imperative for the data center, infrastructure and operations, the impetus for business-driven strategies and investments.  As a leader charged with delivering on the transformation promise, you must be an enabler—embracing agile deployment models that include cloud, containers and micro services, managing an explosion of data, and achieving ever-rising service levels. You must be an influencer—working in a collaborative culture built on new business relationships and financial acumen. Most of all, you must be a transformer—laying the foundation for the vast digital ecosystem and virtualized data center of the future

The Summit is designed for individuals in the following roles:
Roles Include:
  • ​IT Tech Services Operations
  • Data Center Facilities
  • Critical Facilities
  • Infrastructure
  • Engineering
IT Operations & Facilities
Roles Include:
  • IT Infrastructure
  • Infrastructure Architect
  • Infrastructure Engineer 
  • Servers & Storage
  • Distributed Server & Storage
  • Enterprise Storage Manager
  • Storage Services
  • Storage & Backup Operations
Servers, Storage & Backup/Recovery
Roles include:
  • Desktop Engineering & Operations
  • End User computing
  • Client Computing Operations
  • End User Computing manager; I&O
  • Cloud Practice Director
  • Cloud Service Creation Lead
  • Cloud Ops
  • Domain Leader, Cloud
Mobile, Cloud & Desktop Virtualization
Roles include:
  • Network Services
  • Enterprise Network Engineering and Delivery
  • Network Engineer
  • Principal Network Architect
  • Telecomm Network Analyst
  • Data Center Services
  • Virtualization Engagement
  • Change Management
Data Center Networking

What You Will Learn

  • Step out of the background with new visibility
  • Be at the epicenter of enterprise transformation
  • Become an enabler, collaborator and transformer
  • Learn how to get reliability and agility at the same time
  • Better understand virtualization and the data center without walls

See what  attendees have said about what they learned

Features & Benefits

  • Gartner Analyst Sessions: Gartner analysts presenting select research, targeted to your priorities
  • Gartner Analyst One-on-One Meetings: Sit privately for 30 minutes with a Gartner analyst specializing in a topic you'd like to discuss 
  • Analyst-User Roundtables: Hear how your colleagues from various industries tackle problems similar to yours. 
  • End-User Case Studies: We invite a number of end users to personally present leading-edge case studies and answer questions. 
  • Workshops: Intimate workshops provide an opportunity to drill down on specific "how to" topics in a small group environment. 
  • Exhibitor access: Exclusive access to select exhibitors to make informed decisions. 
  • Solution Provider Sessions: Sponsor-led sessions feature some of the market's most fascinating solutions.  
  • Face-to-Face Sponsor Meetings: Discuss your technology requirements with qualified solution providers. 
  • Group Rate Discount: Maximize your learning by attending as a group. 
  • Network with Peers: Hundreds of senior business and IT leaders will convene to interact and share their knowledge and objectives. 
  • Hospitality Suites: Evening receptions ideal for informal networking. 

Learn more about our exclusive session types

Top 10 reasons why you should attend a Gartner event


Frequently Asked Questions

Get answers to your questions here



We're preparing our 2016 agenda which will feature comprehensive tracks to drill down on your hottest I&O topics based on your role, experience level and key focus. Take a look at what we presented at least year's Summit to better understand the areas we cover. If you'd like more information, sign up and you'll be the first to know when our agenda is available. 

2016 Tracks

  • Achieving an Agile Infrastructure
  • Optimizing IT Operations for a Digital World
  • Devise and Implement an Effective Cloud Strategy
  • Datacenter Infrastructure: The Heartbeat of Digital Business
  • Leadership and Cost Optimization imperatives for I&O

View 2016 Track descriptions

Hot Topics to be covered

  • Attracting, developing and retaining IT personnel
  • Negotiation (and renegotiation) of contracts for hardware, software and services
  • Automation and optimizing processes, resources and capacity
  • Hyperconverged and integrated systems
  • Software Defined Networking
  • Selecting the right storage architecture, deployment model and vendor
  • Choosing the most appropriate cloud vendor
  • Best practices in cloud provisioning and management
  • Cloud based outsourcing
  • Best practices to manage the infrastructure
  • IT operations management and IT service management tools
  • Drive increased levels of I&O Automation
  • Virtualization, containers and microservices
  • DevOps and bimodal IT
  • Software-defined infrastructure

View 2016 Hot Topics aligned by Track

Session Types

  • Keynotes
  • End-user case studies
  • Ask the Analyst
  • Analyst one-on-ones
  • Analyst-user roundtables
  • Workshops
  • Gartner Hype Cycle
  • Gartner Magic Quadrant
  • Technical Insights

Learn more about these exclusive Gartner sessions

Key Take-Aways from the 2015 Summit

Image Gartner shared initial key-takeaways, audience breakdown, most attended sessions and attendee feedback from its 11th edition of the Data Center, Infrastructure & Operations Management Summit in London. View Report
"The event has been very informative and has added value to my organization in form of understanding what is happening in this arena. The speakers have been topical and to the point. A worthwhile conference."

- Attendee from 3i

Optimize Your Attendance

You'll be able to add these Gartner exclusives to your agenda:

  • Admission to all Keynote sessions
  • Gartner Analyst One-on-Ones*
  • Analyst User RoundTables*
  • Workshops*
  • End-User Case Studies
  • Solution Provider Showcase
  • Reception and Evening Entertainment
  • Breakfast, Lunch, Snacks
  • First Time Attendee Orientation Program
  • Access to Gartner Events on Demand for one year

Sign-up to be among the first to receive our 2016 Agenda

*  Please note: Places are limited and registration is required - first come first served basis


Listen to inspirational guest keynote speakers; hear from Gartner-invited end-user case study speakers – real practitioners with real-world knowledge; and learn from Gartner analysts – the foremost experts in their areas of focus.

Full List of 2015 Gartner Analysts Onsite

Our 2015 Speakers were

  • Rakesh Kumar
    Rakesh Kumar

    Managing VP, Research


  • Philip Dawson
    Philip Dawson

    Research VP


  • Andrew Butler
    Andrew Butler

    VP Distinguished Analyst, Research


  • Thomas J. Bittman
    Thomas J. Bittman

    VP Distinguished Analyst


  • Chris Matchett
    Chris Matchett

    VP Distinguished Analyst


  • Michael Disabato
    Michael Disabato

    Research VP


  • Donald Feinberg
    Donald Feinberg

    VP Distinguished Analyst


  • Brian Lowans
    Brian Lowans

    Principal Research Analyst


What were the key takeaways from the 2015 Summit?

Nathan Hill
Nathan Hill

Research Director and Conference Chair, Gartner

We heard that I&O Leaders need to:
  • Drive the right culture and inspire their organization – More collaboration than confrontation will be the key to success.
  • Not just focus on reduced risk – This will not be sufficient without focus on agility. Traditional ITIL practices will evolve and co-exist with DevOps as bimodal IT becomes standard good practice.
  • Use automation technology to remove manual routine process, but ensure it is complimentary to agile, learning & intelligent capabilities will be needed to scale, change and lower cost.
  • Use a hybrid sourcing strategy to deliver datacenter services that are defined by Enterprise needs.

Each session has provided an action plan guidance on what to do right away specific to its focus area. We recommending working with your I&O teams to process all this guidance, to prioritize initiatives that will have the biggest impact in the shortest time and integrate this guidance into your own roadmap for 2016. Make sure you are tracking progress and measuring outcomes. Gartner is here to help keep you on track with these initiatives and help you achieve success. 

Read full interview and go away with initial actions and recommendations for this year ahead.

What We Hear About Our Speakers

"It's not only the quality of the contents of the presentations, it's the way they are presented, the energy, the involvements that analysts are able to trigger that makes you willing to participate again and again."


Meet the Solution Providers at the Forefront of Data Center

The Gartner Data Center, Infrastructure & Operations Management Summit will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.

  • Learn more about the exhibitor experience. 
  • Contact us to learn more about opportunities to exhibit. 
  • Find out how you can interact with our exhibitors




Become an Exhibitor

Take Your Place Among Technology's Key Players

Join us now


Exhibitor Interactions

Read more about how you can interact with our exhibitors

Venue & Travel

London, UK


InterContinental London - The O2
Waterview Drive
London, United Kingdom - SE10 0TW


Special Gartner Hotel Room Rate
A limited number of rooms have been held at the InterContinental – London The O2 Hotel for attendees of the Gartner Data Center, Infrastructure & Operations Management Summit.

There are three special promotional Gartner rates available:
Superior Room - £195 per night (Includes Breakfast) excluding VAT
Club Room - £245 per night (Includes Breakfast) excluding VAT
Club Suite - £345 per night (Includes Breakfast) excluding VAT

To reserve a room please
Book via Gartner Data Center or e-mail your request to groups@iclondon-theo2.com quoting the promotion code GM6.

Reservation Office opening times are:
Monday to Friday between 09:00 - 17:00 (London Time). Closed on weekends.

Alternative Hotel Recommendations
Please note that Gartner does not hold preferential rates at these hotels

Hilton Canary Wharf
South Quay
Marsh Wall
London E14 9SH
A 5-minute walk from Canary Wharf Tube Station and one stop from North Greenwich
on the Jubilee Line

Aloft London Excel
One Eastern Gateway
Royal Victoria Dock
London E16 1FR
A short walk to the Emirates Airline, and a 5 minute walk to the Intercontinental

Park Plaza Westminster Bridge London
200 Westminster Bridge Rd
London SE1 7UT
A short walk to Waterloo Station and 15 minute journey on the Jubilee Line to North Greenwich

Crown Plaza Docklands
Royal Victoria Dock,
Western Gateway,
London E16 1AL
A 5 minute walk to the Emirates Air Line then a short walk to Intercontinental, The O2