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The Premier Destination for Infrastructure & Operations Leaders

Gartner IT Infrastructure, Operations Management & Data Center Summit 2017, 27 - 28 November in London, UK  is the premier gathering for senior IT and business leaders, offering a depth and breadth of I&O topic coverage unavailable at any other event. This year, members of the Gartner I&O analyst team will present fresh, research-based content and actionable, unbiased advice—all designed to accelerate decision-making, prioritize your initiatives and link I&O strategies to the goals of the business.

Sign up​ to be among the first to hear when our 2017 agenda is available.

The Summit is designed for individuals in the following roles:
Roles Include:
  • ​IT Tech Services Operations
  • Data Center Facilities
  • Critical Facilities
  • Infrastructure
  • Engineering
IT Operations & Facilities
Roles Include:
  • IT Infrastructure
  • Infrastructure Architect
  • Infrastructure Engineer 
  • Servers & Storage
  • Distributed Server & Storage
  • Enterprise Storage Manager
  • Storage Services
  • Storage & Backup Operations
Servers, Storage & Backup/Recovery
Roles include:
  • Desktop Engineering & Operations
  • End User computing
  • Client Computing Operations
  • End User Computing manager; I&O
  • Cloud Practice Director
  • Cloud Service Creation Lead
  • Cloud Ops
  • Domain Leader, Cloud
Mobile, Cloud & Desktop Virtualization
Roles include:
  • Network Services
  • Enterprise Network Engineering and Delivery
  • Network Engineer
  • Principal Network Architect
  • Telecomm Network Analyst
  • Data Center Services
  • Virtualization Engagement
  • Change Management
Data Center Networking

What You Will Learn

  • Apply a bimodal strategy that delivers both core services and enables agility.
  • Develop a "cloud-first" organization.
  • Transform I&O roles, skills and culture for the digital business environment. 
  • Anticipate and respond to emerging business disruption and security threats.
  • Determine what role virtualized and software-defined networks will play in your enterprise.
  • Develop strong leadership capabilities that minimize the risk of “shadow” IT.

See what  attendees have said about what they learned

Features & Benefits

  • Gartner Analyst Sessions: Gartner analysts presenting select research, targeted to your priorities
  • Gartner Analyst One-on-One Meetings: Sit privately for 30 minutes with a Gartner analyst specializing in a topic you'd like to discuss.  
  • Analyst-User Roundtables: Hear how your colleagues from various industries tackle problems similar to yours. 
  • End-User Case Studies: We invite a number of end users to personally present leading-edge case studies and answer questions. 
  • Workshops: Intimate workshops provide an opportunity to drill down on specific "how to" topics in a small group environment. 
  • Exhibitor access: Exclusive access to select exhibitors to make informed decisions. Find out more about innovative solutions on the showfloor
  • Solution Provider Sessions: Sponsor-led sessions feature some of the market's most fascinating solutions.  
  • Face-to-Face Sponsor Meetings: Discuss your technology requirements with qualified solution providers. 
  • Group Rate Discount: Maximize your learning by attending as a group.  Get the details
  • Network with Peers: Hundreds of senior business and IT leaders will convene to interact and share their knowledge and objectives.  Get the details
  • Hospitality Suites: Evening receptions ideal for informal networking. 

Learn more about our exclusive session types

Sign up​​ to be among the first to hear when our 2017 agenda is available.

Frequently Asked Questions

Get answers to your questions here



While we are preparing our 2017 agenda, see what we covered last year to get an understanding of the breadth of coverage. Sign up to be among the first to hear when our agenda is available.

Conference Tracks

  • Cloud Strategies
  • IT Operations and DevOps
  • Infrastructure Agility
  • Digital Workplace and Technology at the Edge
  • I&O Leadership & Cost Optimization

Virtual tracks:
  • Securing Cloud, IoT & the Datacenter
  • Emerging trends

View more details about each track

Sign up to be among the first to hear when our full 2017 agenda is available.

Hot Topics

  • Defining and implementing your enterprise Cloud strategy 
  • Best practices in Cloud Management
  • Colocation & Outsourcing
  • Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)
  • Preparing IT Operations for Digital Business
  • DevOps and AIOps
  • Analytics and Automation 
  • The Evolution of the Service Desk
  • Containers and Micro Services
  • Hybrid and Bimodal IT
  • Software-defined infrastructure
  • Hyperconverged and Integrated Systems
  • Mobile and endpoint technologies enabling the Digital Workplace
  • The move to user centric, contextual services powered by AI
  • The role of Cloud in End User Services
  • The rising role of Edge Computing
  • Attracting, developing and retaining IT personnel
  • Changing the IT culture
  • Cloud and SaaS economics
  • Balancing short and long term cost optimization efforts 

View topics at a glance by track

Sign up to be among the first to hear when our 2017 agenda is available.
"The event has been very informative and has added value to my organization in form of understanding what is happening in this arena. The speakers have been topical and to the point. A worthwhile conference."

- 2015 Attendee

Optimize Your Attendance

You'll be able to add these Gartner exclusives to your agenda:

  • Admission to all Keynote sessions
  • Gartner Analyst One-on-Ones*
  • Analyst User RoundTables*
  • Workshops*
  • End-User Case Studies
  • Solution Provider Showcase
  • Reception and Evening Entertainment
  • Breakfast, Lunch, Snacks
  • First Time Attendee Orientation Program
  • Access to Gartner Events on Demand for one year

*  Please note: Places are limited and registration is required - first come first served basis


Listen to inspirational guest keynote speakers; hear from Gartner-invited end-user case study speakers – real practitioners with real-world knowledge; and learn from Gartner analysts – the foremost experts in their areas of focus. Review: All 2016 Gartner Analysts

Our 2016 Speakers were

  • Rakesh Kumar
    Rakesh Kumar

    Managing VP, Research


  • Philip Dawson
    Philip Dawson

    Research VP


  • Andrew Butler
    Andrew Butler

    VP Distinguished Analyst, Research


  • Thomas J. Bittman
    Thomas J. Bittman

    VP Distinguished Analyst


  • Chris Matchett
    Chris Matchett

    VP Distinguished Analyst


  • Michael Disabato
    Michael Disabato

    Research VP


  • Donald Feinberg
    Donald Feinberg

    VP Distinguished Analyst


  • Brian Lowans
    Brian Lowans

    Principal Research Analyst


A note from the conference chair

Nathan Hill
Nathan Hill

Research Director and Conference Chair, Gartner

Enterprise transformation is the new imperative for infrastructure and operations and the data center, the impetus for business-driven strategies and investments. As key contributors to innovation, growth and change, I&O leaders are now recognized as true strategic partners who help envision and shape the business future. ​
In 2016, we discussed how I&O leaders were being asked to become enablers, influencers and transformers of the enterprise drive change; a conversation that took place with more than 40 Gartner analysts and guest speakers as well as over 600 of your I&O peers.

This year, we’ll dive deeper into the transformation that faces I&O leaders like you.

Plan to join us in 2017.

What We Hear About Our Speakers

"The summit provided me with good insights into technology and market trends both current and upcoming as well as valuable time for peer networking. It gives you a moment in time to set clear strategic and tactical view with enough founded facts and information"


Meet the Solution Providers at the Forefront of Data Center

The Gartner IT Infrastructure, Operations Management & Data Center Summit will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.

  • Learn more about the exhibitor experience. 
  • Contact us to learn more about opportunities to exhibit. 
  • Find out how you can interact with our exhibitors




Become an Exhibitor

Take Your Place Among Technology's Key Players

Join us now


Exhibitor Interactions

Read more about how you can interact with our exhibitors

Venue & Travel

London, UK


InterContinental London - The O2
Waterview Drive
London, United Kingdom - SE10 0TW


Special Gartner Hotel Room Rate
A limited number of rooms have been held at the InterContinental – London The O2 Hotel for attendees of the Gartner IT Infrastructure, Operations Management & Data Center Summit 2017.

There are three special promotional Gartner rates available:
Superior Room - £205 per night (Includes Breakfast) excluding VAT
Club Room - £255 per night (Includes Breakfast) excluding VAT
Club Suite - £355 per night (Includes Breakfast) excluding VAT

To reserve a room please
Book via Gartner Hotel Page or e-mail your request to groups@iclondon-theo2.com quoting the promotion code GM6.

Reservation Office opening times are:
Monday to Friday between 09:00 - 17:00 (London Time). Closed on weekends.

Alternative Hotel Recommendations
Please note that Gartner does not hold preferential rates at these hotels

Hilton Canary Wharf
South Quay
Marsh Wall
London E14 9SH
A 5-minute walk from Canary Wharf Tube Station and one stop from North Greenwich
on the Jubilee Line

Aloft London Excel
One Eastern Gateway
Royal Victoria Dock
London E16 1FR
A short walk to the Emirates Airline, and a 5 minute walk to the Intercontinental

Park Plaza Westminster Bridge London
200 Westminster Bridge Rd
London SE1 7UT
A short walk to Waterloo Station and 15 minute journey on the Jubilee Line to North Greenwich

Crown Plaza Docklands
Royal Victoria Dock,
Western Gateway,
London E16 1AL
A 5 minute walk to the Emirates Air Line then a short walk to Intercontinental, The O2

Accommodations & Privacy Advisory

Gartner has been made aware that service providers, such as Exhibition Housing Management, have contacted a number of individuals who are attending our conference to offer hotel reservation services and/or sell copies of the confidential attendee list.  

Please note that Gartner has NOT authorized them, or anyone else, to contact attendees on our behalf, nor does Gartner share/sell attendee contact information to anyone.  

Learn more on how to protect yourself from scamming attempts.