• Gartner Vendor Management Summit

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    22 - 23 May 2017, London, UK

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  • Gartner Vendor Management Summit

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  • Gartner Vendor Management Summit

    Get proactive about cost optimization

    Move beyond traditional strategies and build critical priorities focused on cost optimization

    View our 2016 recommended sessions

Transforming Sourcing: Accelerating Performance, Agility and Innovation

The definitive annual event for the sourcing community. Providing independent, practical advice, thought leadership and insight into future trends, the Summit enables Senior Sourcing Executives, Sourcing Managers, Contract Managers and Vendor Managers to validate their sourcing strategies and initiatives, exchange best practices with peers and spark new ideas.

Benefit from a unique learning experience filled with inspirational presentations, real-world case studies, analyst engagement, peer exchange and access to leading service providers.  

To see how we're addressing your top challenges, click here


Gartner Sourcing & Strategic Vendor Relationships Summit was designed for individuals in the following roles
Roles Include:
  • IT Services Contract Manager
  • IT Services Procurement Manager
IT Services Contract Managers
Roles Include:
  • Vendor Relationship Manager
  • Vendor Performance Manager
  • Vendor Risk Manager
  • Vendor Contract Manager
  • Supplier Manager
IT Vendor Managers, Vendor Relationships Managers, Vendor Risk Managers
Roles Include:
  • IT Director
  • Head of IT
  • IT Manager
  • IT Operations Manager
  • Infrastructure Manager
  • Application Manager
IT Executives
Roles Include:
  • Head of IT Sourcing
  • Director of IT Sourcing
  • Sourcing Manager
  • Sourcing Executive
  • Global Sourcing Manager
IT Services Sourcing Managers

What You Will Learn

Through analyst sessions, problem-solving workshops and peer interaction, you'll gain the insight necessary to:

  • Identify the best delivery models and providers for your needs, and negotiate contracts that will deliver real value to your business
  • Design a sustainable performance management program that includes the “right” performance metrics and incentives to keep your deals on track
  • Develop practical sourcing and vendor governance models, competencies and best practices to create sustainable value
  • Develop vendor management metrics, scorecards, and dashboards to measure and communicate vendor performance
  • Mitigate outsourcing and cloud risks by developing a vendor risk management discipline
  • Identify and leverage key disruptive technologies for both immediate and long term value

View the 2016  agenda
See what  attendees have said about what they learned

Features & Benefits

  • Gartner Analyst Sessions: Gartner analysts presenting select research, targeted to your priorities
  • Gartner Analyst One-on-One Meetings: Sit privately for 30 minutes with a Gartner analyst specializing in a topic you'd like to discuss
  • End-User Case Studies: We invite a number of end users to personally present leading-edge case studies and answer questions
  • Workshops: Small-scale sessions provide an opportunity to drill down on specific "how to" topics in a small group environment 
  • Negotiation clinics: Small-scale analyst-led sessions where you’ll gain hands-on negotiating skills, best practices for sourcing and vendor-management advice
  • Exhibitor access at the solution showcase: Exclusive access to select exhibitors to make informed decisions
  • Solution Provider Sessions: Sponsor-led sessions feature some of the market's most fascinating solutions
  • Face-to-Face Sponsor Meetings: Discuss your technology requirements with qualified solution providers at the event. Use Agenda Builder to schedule private 30-minute sponsor meetings that will bolster your projects and relationships, wherever you are in the buying cycle. 
  • Group Rate Discount: Maximize your learning by  attending as a group
  • Network With Peers: Hundreds of senior business and IT leaders will convene to interact and share their knowledge and objectives, plus take part in dedicated topic-based networking sessions built right into the agenda

What's Included

Learn more about  pricing and registration

Frequently Asked Questions

Get answers to your questions here



Our 2016 agenda featured dedicated tracks for sourcing executives, sourcing and contract managers, IT vendor managers, plus a track on emerging trends and disruptive technologies. Plus, networking, contract negotiation clinics and more. 

2016 Tracks

  • Sourcing Executives: Sourcing Executives: Delivering Sustainable Sourcing Strategies for Business Agility
  • Sourcing and Contract Managers: Establishing Provider Options and Contract Flexibility
  • Vendor Managers: Optimizing Vendor Ecosystem Performance and Value
  • Emerging Trends: Taking Advantage of a Changing Market

Curious what we will be covering at the Summit?  View the  2016 Agenda at a Glance.

Hot Topics

Topics including guidance on how to:​​
  • Measure and improve vendor performance
  • Optimize costs in provider relationships
  • Mitigate critical vendor risks
  • Manage cloud vendors
  • Structure SLAs, performance metrics, rewards and penalties
  • Drive innovation with providers

Session Types

  • Keynotes
  • End-user case studies
  • Ask the Analyst
  • Analyst one-on-ones
  • Analyst-user roundtables
  • Workshops and tutorials
  • Solution provider sessions
  • Show floor theaters
"As always with a Gartner event, the quality of the speakers has enabled me to both validate many of the things we are doing as a company, whilst challenging many more! This ability to provide a lens on best practice and what the future might look like makes this type of event invaluable."

- Service Support Category Lead AstraZeneca

Great Event! As a Strategic Partner Manager starting/implementing vendor management it has provided great insight with many tools & techniques that I will be implementing. Christopher Ambrose is great!

- Strategic Partner Manager TalkTalk

An excellent and informative event providing industry leading thought leadership

- Vice President JP Morgan

Optimize Your Attendance

Maximize your on-site ROI by adding these Garnter exclusives to your agenda:

  • Admission to all Keynote sessions
  • One (30 min) Gartner Analyst One-on-One (sign up will open pre-event)
  • Workshops
  • End-User Case Studies
  • Solution Provider Showcase
  • Networking Reception


Listen to inspirational guest keynote speakers; hear from Gartner-invited end-user case study speakers – real practitioners with real-world knowledge; and learn from Gartner analysts – the foremost experts in their areas of focus.

Highlighted Speakers

  • Christopher Ambrose
    Christopher Ambrose

    Research VP


  • Helen Huntley
    Helen Huntley

    Research VP


  • Gayla Sullivan
    Gayla Sullivan

    Managing VP


  • Frank Ridder
    Frank Ridder

    Managing VP


What We Hear About Our Speakers

The Gartner speakers provide quality information in easy to understand language

- Manager, Service Delivery, Arla Foods

An excellent and informative event providing industry leading thought leadership

- Vice President, JP Morgan


Meet the Solution Providers at the Forefront of Soucing & Strategic Vendor Relationships

The Gartner Sourcing & Strategic Vendor Relationships Summit will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.

  • Learn more about the exhibitor experience. 
  • Contact us to learn more about opportunities to exhibit. 

Become an Exhibitor

Take Your Place Among Technology's Key Players
Join us now


Exhibitor Interactions

Read more about how you can interact with our exhibitors

Venue & Travel

London, UK


Park Plaza Westminster
200 Westminster Bridge Road
London, United Kingdom - SE1 7UT


Special Gartner Hotel Room Rate
A limited number of rooms have been held at the Park Plaza Westminster Bridge Hotel for attendees of the Gartner Sourcing & Strategic Vendor Relationships Summit. 
Further details will be issued nearer to the event dates

Alternative Hotel

Park Plaza County Hall
1 Addington Street
London, United Kingdom