- Track A: Sourcing Executives: Delivering Sustainable Sourcing Strategies for Business Agility
This track focuses on how to create sourcing strategies that respond to changing business needs and technology trends. These strategies need to support the delivery of innovation and differentiation while concurrently supporting the demands of running and optimizing the business efficiently. The mantra for sourcing strategies of the future is a shift from a "build to last" to a "build to adapt" mind-set that takes advantage of the move to digital business, hybrid delivery models, and the internet of things. Balancing these demands of the future and the realities of today via the effective use of internal and external resources is the key to sustainable business value.
- Track B: Sourcing and Contract Managers: Establishing Provider Options and Contract Flexibility
This track will focus on the need to select the right providers for the right services and build flexibility and agility into services contracts. As Sourcing and contract managers are challenged to accommodate agile demands of business coupled with the changing environments of IT, they must deliver services in an effective contract. Failure to do so will slow transformation, increase cost and result in business bypassing IT. Effective contracting methods will deliver tangible savings and effective business results.
- Track C: Vendor Managers: Optimizing Ecosystem Performance and Value
This track explores best practices and strategies for extracting greater value from an ecosystem of vendors. Value can included improved costs, operational performance, risks, and innovation. As businesses continue to invest in digital technology, emerging vendors now operate alongside your traditional providers, adding complexity to how end to end services are delivered. A disciplined approach to vendor management will play a critical role in balancing the risks and rewards that can be extracted from both the new and existing members of your IT and business services ecosystems.
- Track D: Emerging Trends: Taking Advantage of a Changing Market
This track will focus on the most disruptive technology and business changes impacting the market for IT and business process services. These trends are driving a need to adapt and change how services are acquired and managed. Disruption is coming from many sources including digital business, smart machines, the “internet of things” (IoT), componentized solutions and predictive analytics. Understanding the maturity, adoption, and impact of these disruptors on the sourcing lifecycle is essential to mitigating business risks while taking advantage of new opportunities.