• Gartner Vendor Management Summit

    Guest Keynotes Announced!

    Patrick Lencioni, Founder and President, The Table Group

    Mark Jeffries, Author, Keynote Speaker and former Merrill Lynch stockbroker

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  • Gartner Vendor Management Summit

    Maximize Your Time in Texas

    Expand your experience by attending both Gartner IT Financial, Procurement & Asset Management Summit 2015 and Gartner Sourcing & Strategic Vendor Relationships Summit 2015
    Special discounted pricing for attending both.

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  • Gartner Vendor Management Summit

    Reserve Your Place

    Register before September 4 and save $300
    Sourcing & Strategic Vendor Relationships Summit
    3-5 November 2015  |  Grapevine, TX

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  • Gartner Vendor Management Summit

    2014 Summit Highlights

    Key takeaways from the 2014 conference

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Conquering Complexity: Driving Business Value in the New Services Ecosystem

Ensure your vendor eco-system delivers value to your business. This conference is the definitive annual event for the sourcing community, delivering practical guidance on IT and business process sourcing strategies, service provider evaluation and selection, contract development and vendor management. Learn how to conquer the complexity of the services ecosystem and drive business value from new technology options, pricing models, and delivery models.

Gartner Sourcing & Strategic Vendor Relationships Summit was designed for individuals in the following roles
Roles Include:
  • Sourcing Executive
  • IT Sourcing Manager
  • Sourcing Manager
  • IT Services Sourcing Manager
  • IT Services Delivery Manager
  • IT Services Contract Manager
  • Chief Procurement Officer
  • IT Procurement Manager
IT Sourcing Managers, IT Contract Managers, IT Procurement Manager
Roles Include:
  • Vendor Relationship Manager
  • Vendor Performance Manager
  • Vendor Risk Manager
  • Vendor Contract Manager
  • Supplier Manager
IT Vendor Managers, Vendor Relationships Managers, Vendor Risk Managers
Roles Include:
  • IT Director
  • Head of IT
  • IT Manager
  • IT Operations Manager
  • Infrastructure Managers
  • Application Managers
IT Executives
Roles Include:
  • Cloud Services Manager
  • Cloud Delivery Manager
Cloud Computing

What You Will Learn

Through analyst sessions, problem-solving workshops and peer interaction, you'll gain the insight necessary to:

  • Identify the best delivery models and providers for your needs, and negotiate contracts that will deliver real value to your business
  • Design a sustainable performance management program that includes the “right” performance metrics and incentives to keep your deals on track
  • Develop practical sourcing and vendor governance models, competencies and best practices to create sustainable value
  • Develop vendor management metrics, scorecards, and dashboards to measure and communicate vendor performance
  • Mitigate outsourcing and cloud risks by developing a vendor risk management discipline
  • Identify and leverage key disruptive technologies for both immediate and long term value

See what  attendees have said about what they learned

What's Included

Frequently Asked Questions

Get answers to your questions here


We're preparing our 2015 agenda which will feature comprehensive tracks to drill down on your hottest sourcing topics based on your role, experience level and key focus.


2015 Agenda Tracks

  • Track A: Sourcing Executives: Creating Sustainable Strategies in Complex Times
  • Track B: Sourcing and Contract Managers: Ensuring the Right Deals with the Right Providers
  • Track C: Vendor Managers: Taking Vendor Management to the Next Level
  • Track D: Emerging Trends and Disruptive Technologies: Making Sense of the Available Options
  • Real-World Outsourcing: Workshops, Roundtables and Contract Negotiation Clinics

Curious what we covered last year, view the 2014 Agenda at a Glance

Key Take-Aways from the 2014 Conference

Every industry is being disrupted by the move toward digital business. The forces that have enabled organizations such as Netflix, Amazon and Spotify to redefine their industries will also have a radical impact on your organization. How should you adapt your sourcing strategies to deliver the agility and innovation that digital business requires? Last year’s summit helped attendees understand how to adapt their approaches and vendor ecosystem to the growing requirements of digital business. From the creation of effective IT sourcing strategies, the selection of “best fit” providers and the adoption of new pricing models, to the management of current and emerging providers, the summit gave fresh new ideas and concrete, actionable “how to” advice.

Key Take-Aways from the 2014 Conference Included:

1. CIOs and Senior Leaders: Adjust your sourcing strategies to the needs of digital business
  • Organizations must adapt their sourcing strategies on the basis of the different operating models of their company (innovate, differentiate and run). Invest in the right combination of capabilities and assets according to the chosen layer(s) to improve competitiveness and maximize profitability.
  • Innovation is not a one-time process — it must be a key recurring process of your organization’s ecosystem.
  • Effective global delivery involves setting goals, comprehensive planning and mitigating risks.
2. Sourcing and Contract Managers: Recalibrate deal objectives to enhance business outcomes
  • Prepare to manage complexity and invest in cloud sourcing governance and demand management.
  • Traditional sourcing activities such as scoping, due diligence, transition and transformation will continue to challenge the success of many outsourcing initiatives.
  • The three layers of an adaptive sourcing strategy must be underpinned by specific pricing, contract mechanisms, SLAs and stakeholder involvement.
3. Vendor managers: Establish vendor management disciplines and integration mechanisms
  • Vendor management must be a disciplined program, and must develop solid and collaborative partnerships with sourcing, procurement and the lines of business.
  • Organizations must create, document and communicate a vendor management mission and charter that defines what VM activities will be supported, who has the responsibilities and how VM value will be measured.

4. Marketplace: Reappraise the marketplace to take advantage of opportunities
  • Managed services will look and feel very different midway through the contract period for deals signed in the next 12 months.
  • Internet of Things and digital business transformation skills often come from nontraditional suppliers.
  • Both clients and providers need to embrace bimodal behaviors to fill the innovation gap and realize the full potential of adaptive sourcing.

"Really good conference. Excellent cloud track with mix of known and new terms, ideas etc. Great networking and super location."

- Manager IP, ITIL BP


Listen to inspirational guest keynote speakers; hear from Gartner-invited end-user case study speakers – real practitioners with real-world knowledge; and learn from Gartner analysts – the foremost experts in their areas of focus.

2015 Guest Keynote Speakers Announced!

  • Patrick Lencioni
    Patrick Lencioni

    Founder and President

    The Table Group

  • Mark Jeffries
    Mark Jeffries

    Author, Keynote Speaker and former Merrill Lynch stockbroker

Looking Towards the 2015 Summit

Christopher Ambrose
Christopher Ambrose

Research VP and Conference Chair

This Summit will help you to understand how to adapt your approaches and vendor eco-system to the growing requirements of digital business. From the creation of effective IT sourcing strategies, to the selection of "best fit" providers and the adoption of new pricing models, through to the management of current and emerging providers, the Summit will give you fresh new ideas and concrete best practices.

What We Hear About Our Speakers

"Great overview of sourcing landscape. Very high quality of presenters."


Meet the Solution Providers at the Forefront of Soucing & Strategic Vendor Relationships

The Gartner Sourcing & Strategic Vendor Relationships Summit will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service solution providers in a variety of settings.



Country Pavilion


Rural Sourcing Pavilion

Become an Exhibitor

Take Your Place Among Technology's Key Players
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Exhibitor Interactions

Read more about how you can interact with our exhibitors

Venue & Travel

Grapevine, TX


Gaylord Texan Hotel & Convention Center
1501 Gaylord Trail
Grapevine, Texas, United States - 76051

A Note About Accomodations

Gartner has been made aware that a service provider called Exhibition Housing Management has contacted a number of individuals who are attending our conference to offer hotel reservation services. Exhibition Housing Management does not represent Gartner, nor have we authorized them to contact attendees on our behalf.  
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