BPM Shift — From Improving Process to Delivering Big Change

The Gartner Business Process Management Summit is the forum for senior IT and business professionals to attend (as teams) to advance their process knowledgebase, skills and projects. The Summit will help you to move beyond one-off, narrow projects focused on incremental efficiencies towards game-changing business transformation.

Through exposure to innovative ideas, new techniques, case studies of organizations facing similar challenges, and emerging technologies, you’ll be better equipped to plan when, where and how to reinvent all or parts of your business to become a successful digital business.

What Does It Mean to Digitalize a Process? By Bruce Robertson, VP Distinguished Analyst

Key Benefits

This conference will provide you with the big picture as well as the critical detail for immediate impact on your specific projects and key priorities. Topics including guidance on how to:

  • Shift investment towards projects that will drive growth
  • Transition from structured applications to digitalized processes
  • Build the business case for investment and establish effective process governance
  • Overcome entrenched thinking and perspectives to encourage innovation
  • Distinguish hype from reality about digital business and new technologies
  • Build the skills to establish yourself as a leader for digital process transformation

Who Should Attend

Every business and IT professional engaged in implementing, managing or maintaining Business Process Management across the enterprise will benefit from the Summit, including:

  • Business Process Managers / Owners
  • BPM Project/Program Managers
  • Chief Process Officers
  • Process Excellence Managers / Leaders
  • IT Leaders Involved in Managing and Improving Processes
  • Chief Information Officers and Chief Operating Officers
  • Business/Enterprise Architects and IT Directors
  • Business Analysts, System Analysts, Planning Managers
  • Business Transformation Officer

Analyst Access

World's Top Industry Experts

Gartner's global research community of 750 analysts engages in nearly 300,000 one-to-one client interactions each year. There are several ways to interact with an analyst at the event, including:

  • Gartner Analyst Sessions: Listen to insightful and actionable advice direct from a subject matter expert, with allotted time for Q&A.
  • Gartner Analyst One-on-One Meetings: Private meetings that explore your personal IT issues and challenges.
  • Analyst-User Roundtables: Small group format moderated by a Gartner analyst where you and your peers can share insights, challenges and concerns related to today's hottest topics.

Peer Networking

Real World Experience

Hundreds of senior business and IT leaders will convene to interact and share their knowledge and objectives. You can network with your peers at several informal networking sessions, including:

  • End-User Case Studies: Learn about recent implementations firsthand, with an opportunity for Q&A with the IT and business executives leading the initiatives.
  • Workshops: Presented by Gartner or guest experts, these intimate workshops provide an opportunity to drill down on specific "how to" topics in an extended, small group environment.

Exhibitor Access

Discover. Compare. Evaluate.

Gartner conferences bring together the world's leading solution providers so you can gain a comprehensive understanding of what technologies are available, which are right for you, and how they shape up against the competition. Exhibitor access opportunities include:

  • Solution Provider Sessions: Solution providers and their customers provide a look into how the products work in the real world.
  • Face-to-Face Sponsor Meetings: Private, prearranged 30-minute meetings that will advance your projects and relationships, regardless of where you are in the buying cycle.

Session Guide

Top recommended sessions from the Conference Chair

Agenda at a Glance

View the agenda and sessions