• Save the date for 2015

  • Gartner Customer Strategies & Technologies
    Summit 2015 is set for 10-11 June
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  • 2015 Registration reserve your place

  • Gartner Customer Strategies & Technologies Summit
    10-11 June, 2015
    London, UK
  • Find Out More
  • Network with your peers to share insights
    on real-world strategies, implementations
    and best practices

  • Gain access to peers from leading
    global organizations
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  • Group Rate Discount

  • Maximize your learning by attending the Gartner Customer Strategies & Technologies Summit
    as a group and save.
  • Find Out More

Embracing Complexity to Engage with Customers

The Must-Attend Event For CRM Professionals

Technology offers more and more opportunities to attract, engage, win, serve and retain customers in this digital age. However, unlocking these opportunities is complex, and systems and applications are complex to manage.

This summit will help you manage complex, two-way customer relationships across channels and touchpoints. This forum brings together visionary leaders and pioneers of innovation as they share their winning strategies.

Agenda Highlights

Hot topics to be covered:
  • Optimizing Customer Experiences and Journey
  • Managing Multi-Channel Relationships
  • Exploiting Customer Data
  • Driving ROI from Customer Initiatives
  • Building Advanced Customer Support Centers

Who Will Be There

View All Speakers
Peter Hinssen
  • Peter Hinssen
  • Author and Entrepreneur
  •  
Jim Davies
  • Jim Davies
  • Research Director
  •  
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Gartner Event Information

Group Rate Discount

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Take Your Place Among Technology's Key Players.