Gartner and 1to1 Media are pleased to announce the winners of the CRM Excellence Awards 2012
- Find Out More
Access Gartner Events on Demand
- Full conference attendees receive FREE
online streaming of available sessions
for one year after the summit. - Find Out More
Take a 3D virtual tour and see what
to expect from a Gartner Event- Step from registration to the onsite experience
and post event multimedia access - Learn More
Network with your peers to share insights
on real-world strategies, implementations
and best practices- Gain access to peers from leading
global organizations - Find Out More
The Must-Attend Event For CRM Professionals
The Summit delivers leading-edge insights into the latest customer strategies and technologies, how these strategies and technologies affect customer relationship initiatives, and how to manage the organizational and cultural changes that are required for successful projects. Designed for both business and IT CRM leaders interested in Sales, Marketing, Customer Service and Customer Experience, the Summit helps organizations to maximize the potential of their CRM initiatives.
Agenda Highlights
Hot topics to be covered:
- Social and Mobile Strategies
- Customer Experience Management
- Marketing and Sales Optimization
- "Big Data" and Business Analytics
- Intelligent Service Interactions
Who Will Be There
View All Speakers
- Nigel Barlow
- Change & Innovation Expert
- Jim Davies
- Research Director
- Magnus Lindkvist
- Trend Spotter Extraordinaire
Events On Demand
Gartner Events On Demand offers instant access to multimedia sessions from Gartner Events around the world.
You are signing up to receive event information for Gartner Events. The region where the Event is located is where you will be receiving the information from.
Your information will be protected by Gartner's strict privacy policies and will only be used to provide information for this Gartner Event and other related Gartner Events.